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Good Samaritan - Indianola

708 South Jefferson, Indianola, IA 50125 · Non profit - Corporation · 105 certified beds · (515) 961-2596 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 20251 immediate-jeopardy citation$20,316 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $20,316 in federal fines (most recent 2025-04-24)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
212 N Buxton St · (515) 446-1282 · Call to confirm hours
Pharmacy
208 E Euclid Ave · (515) 961-5303 · Call to confirm hours
Grocery
Hy-Vee1.0 mi
910 N Jefferson Way · (515) 961-5329 · Call to confirm hours
Park
401 S 1st St · (515) 961-9420 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.4%17.1%15.4%worse
Long-stay residents who lose too much weight3.9%4.6%5.4%better
Long-stay residents with a catheter left in their bladder1.3%1.5%0.9%worse
Long-stay residents with a urinary tract infection2.7%2.4%2.0%worse
Long-stay residents with depressive symptoms8.4%4.2%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%3.8%3.3%worse
Long-stay residents whose ability to walk worsened23.9%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication22.0%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine94.8%95.3%95.3%typical
Long-stay residents with pressure ulcers5.3%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control23.3%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.4%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.7%2.1%1.4%worse
Short-stay residents given the seasonal flu vaccine61.4%73.3%79.4%worse
Short-stay residents rehospitalized after admission23.6%20.9%22.6%typical
Short-stay residents with an outpatient ER visit19.4%13.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.451.491.67worse
Long-stay outpatient ER visits per 1,000 resident days1.552.081.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 64 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.1%U.S. median 51.5%
Got home and stayed home
8.5%U.S. median 10.7%
Went back to hospital
54.8%U.S. median 56.6%
Met the expected recovery
0.13U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 54.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.1%CMS range 47.2–67.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.5%CMS range 5.7–11.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.6–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.42
LPN hours/ resident / day
2.26
Aide hours/ resident / day
3.19
Total nurse hours/ resident / day
0.22
RN hoursweekends
60.5%
Total nursing turnover
73.7%
RN turnover

How full it usually is: this home is certified for 105 beds and averages 84.1 residents a day — about 80% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.19 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.69 hrs/resident/day on weekends vs 3.39 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.63 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-05-14)
7
at the previous standard inspection (2025-04-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 14 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-01-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility record review, facility policy review, resident interview (Resident #9), provider interview and staff interviews, the facility failed to provide skin assessments per policy, failed to implement interventions and provide treatments per physician orders which resulted in the deterioration of pressure ulcers for 2 of 4 (Res #2, #8) residents reviewed. Both residents had ulcers which worsened to Stage IV pressure ulcers, became infected and subsequently were hospitalized for the treatment of the pressure ulcers and need for surgical intervention. There was an immediate need for the facility to take steps to ensure residents were protected from the risk of development or worsening of wounds. The facility reported a census of 73 residents. On January 8th, 2024 at 3:00 pm, the State Survey Agency informed the facility the staff''s failure to assess and document skin assessments, implement interventions and failure to provide treatment orders per recommendations created an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interview, and policy review the facility failed to protect residents from abuse for 1 of 2 residents reviewed for abuse (Residents #69). The facility reported a census of 81 residents. Findings include: The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #50 had diagnoses of cancer, Alzheimer's Disease, dementia, and diabetes. The MDS recorded the resident had impaired short-term and long-term memory, severely impaired decision-making skills, and inattention. The MDS revealed the resident had a wanderguard alarm, and had independence with transfers. The MDS assessment dated [DATE] revealed Resident #50 had diagnoses of sexual dysfunction not due to a substance or known physiological condition, dementia, and malignant neoplasm of the pancreatic duct. The MDS documented the resident had a Brief Interview for Mental Status (BIMS) score of 6, indicating severely impaired cognition. The MDS recorded the resident had no behaviors, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff, interviews the facility failed to provide treatments as ordered for one of three residents reviewed for treatment. The lack of treatment for (R#33) may have lead to a hospitalization. The facility reported a census of 86. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #33 has Brief Interview for Mental Status (BIMS) of 00, which indicated severe cognitive impairment, and diagnosis of Non-Alzheimer's Dementia, Atrial Fibrillation (A-fib), Congestive Heart Failure (CHF), muscle weakness, lymphedema, and cognitive communication deficit. MDS documented admission to care facility began 11/15/2023. The Care Plan dated 4/17/24 revealed Resident #33 is non-verbal, shakes and nods head to respond. Resident #33 is non-ambulatory and totally dependent on staff for transfers and cares. Receives anticoagulant (blood thinners) medication, diuretics for A-fib and CHF. Hospital Discharge summary dated [DATE] documented as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-06-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interviews, and policy review, the facility failed to administer medications to the correct resident (Resident#87) and, administer the correct dose of a pain medication to (Resident#3). Resident#87 was taken to the emergency room, and treated for the overdose of medications as a result of the incident when the resident experienced low blood pressure, and low pulse rate. The facility staff also left medication unattended. Seven residents were reviewed for medications. The facility reported a census of 86 residents. Findings include: 1. The Minimum Data Set (MDS) admission assessment for Resident #87 dated 4/23/24 documented a Brief Interview for Mental Status (BIMS) score of 13 out of 15 indicated intact cognition for decision making. The MDS revealed he had diagnoses of cerebral infarction referring to a recent stroke, renal disease, urinary tract infection, diabetes, depression and age-related cognitive decline. The Care Plan initiated 4/19/23 documented Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-14 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-14 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff and resident interviews, the facility failed to ensure hot foods were held at minimum required temperatures for 1 of 1 meals observed and for 2 of 18 interviewable residents reviewed for food(Residents #50 and #47). The facility reported a census of 80 residents.Findings included: 1. On 5/13/26 at 12:22 p.m., Staff A [NAME] prepared a test tray and placed it on a food cart in the kitchen. Staff A continued to plate meals and place them on the cart. At 12:28 p.m. Staff D [NAME] brought the cart out of the kitchen and took it to the nursing station. Staff started passing room trays at 12:30 p.m. and Staff E Certified Medication Assistant(CMA) distributed the last resident tray at 12:34 p.m. The surveyor immediately obtained the following temperatures from the test tray utilizing a facility-provided thermometer:Mashed potatoes: 126 degrees FahrenheitCarrots: 131 degrees Fahrenheit The surveyor tasted the above foods and they were warm but not hot. On 5/13/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident and staff interview and policy review the facility failed to ensure the call light was within reach for 2 of 20 residents sampled (Resident #63 and #72). The facility reported a census of 80 residents.Findings include:1.The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #63 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating intact cognition. The MDS recorded the resident had dependence on staff for bed mobility and transfers, and had impaired range of motion to the upper extremity on one side. The Care Plan revised 1/22/26 revealed Resident #63 had a performance deficit in activities of daily living (ADL's) related to extremity weakness and paralysis, and at risk for falls. The Care Plan directed staff to modify the environment to maximize safety. During observation on 5/11/26 at 12:40 PM, observed the call light cord wrapped on the bed handrail. Resident #63 reported he had trouble reaching the call light.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, grievance/concern forms, and policy review the facility failed to ensure a system for tracking and making an effort to follow up on the residents' concerns regarding missing belongings for 2 of 3 residents reviewed for personal property (Resident #6 and #47). The facility reported a census of 80 residents. Findings include: 1.The Annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 had diagnoses of cerebral vascular accident (CVA) (stroke), Post-Traumatic Stress Disorder (PTSD), and depression. The MDS indicated the resident had a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS documented the care of personal belongings was very important to the resident. In an interview on 5/12/26 at 9:37 AM, a family member reported the facility had lost so many of Resident #6's clothes, a pair of black shoes and a blue walker with a seat that folded up had been missing in the past year. The family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and family interviews, and policy review, the facility failed to provide documented evidence in the resident's medical record to support the basis to necessitate the resident's discharge and transfer to an affiliated facility. The facility also failed to provide the required 30-day advance notice of discharge to the resident's representative and the Long-Term Care State Ombudsman. The facility reported a census of 80 residents.Findings include:Resident #92's MDS assessment dated [DATE] identified a BIMS score of 03 out of 15 which indicated severely impaired cognition. It included diagnoses of Alzheimer's disease, dementia with other behavioral disturbances, and diabetes mellitus. It revealed the resident required supervision with eating, required maximal assistance with oral hygiene, upper body dressing, bathing, and bed repositioning, and was dependent with all other ADLs and mobility.The Care Plan revised 5/17/23 included a focus which indicate the resident had impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and family interview and policy review the facility failed to provide bed hold information for 3 of 3 residents admitted to the hospital (Residents #11, #1, #6) and failed to notify the resident, the resident's representative, or the Long-Term Care State Ombudsman (LTCSO) of a discharge at least 30 days in advance for 1 of 1 residents discharged (Resident #92). The facility reported a census of 80 residents.Findings included:1. The Minimum Data Set (MDS) dated [DATE] for Resident #11 lacked a Brief Interview for Mental Status (BIMS) score and had diagnoses of multiple sclerosis, quadriplegia and neurogenic bladder. The Electronic Health Record (EHR) indicated that Resident #11 had a suprapubic catheter and a history of Urinary Tract Infections (UTIs). She was transferred to the hospital on 5/5/26 for verbal unresponsiveness from baseline, dilated pupil and possible sepsis. She was admitted to the hospital for a UTI and altered mental status. The documentation revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment and a comprehensive care plan for 2 of 4 residents (Residents #22 and #72) reviewed for Pre-admission Screening and Resident Review (PASRR). The facility reported a census of 80 residents.Findings include:1. The MDS dated [DATE] revealed that Resident #22 had diagnoses of depression, bipolar disorder, anxiety disorder and other hallucinations. Question A1500 indicated that she was not considered a Level II PASRR by the state Level II PASRR process. Question A1510 lacked documentation.The Care Plan initiated 1/25/21 lacked documentation concerning Level II PASRR status.The Notice of PASRR Level II Outcome dated 9/19/24 indicated Resident #22 was approved with specialized services. It further indicated diagnoses of Bipolar disorder, major depressive disorder and paranoid disorder. 2. The MDS dated [DATE] revealed that Resident #72 had diagnoses of anxiety disorder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review the facility failed to submit a Preadmission Screening and Resident Review (PASRR) within a time-limited review timeframe for one of four residents reviewed for PASRR (Resident #63). The facility reported a census of 80 residents. Findings include: The annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #63 had diagnoses of anxiety disorder and psychotic disorder. The MDS documented the resident not currently considered by the state level II PASRR process to have a serious mental illness and/or intellectual disability or a related condition. The MDS revealed the resident took an antipsychotic and antidepressant medication during the seven-day look-back period. A PASRR Level II determination date 10/22/24 revealed a short-term approval ended 2/19/25. In an interview on 5/13/26 at 1:40 PM, Staff J, Social Services (SS), reported she had worked in the SS role since 12/1/25. Staff J was not aware she needed to do PASRR's. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident and staff interviews and policy review, the facility failed to implement and follow interventions on the care plan to use an apron whenever the resident smoked for 1 of 1 resident reviewed for smoking (Resident #49). The facility reported a census of 80 residents.Findings include:The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #49 had a Brief Interview for Mental Status score of 13 out of 15, indicating cognition intact. The MDS indicated the resident used tobacco.The Care Plan revised 3/19/26 revealed Resident #49 used cigarettes. The Care Plan directed staff to put a smoking apron on the resident (initiated 4/4/26), store cigarettes and lighter at the nurse's station (initiated 4/4/26) and supervise the resident to smoke.A Tobacco Evaluation dated 3/18/26 revealed the resident required supervision for smoking. The evaluation lacked documentation about smoking apron use.During observation on 5/12/26 at 9:35 AM, Resident #49 held a lit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, policy review, and staff interview, the facility failed to properly disinfect a glucometer (a machine which obtained blood sugar readings) for 2 of 3 residents observed during blood sugar checks (Residents #38 and #6). The facility reported a census of 80 residents. Findings included: 1. The Minimum Data Set (MDS) assessment tool, dated 4/2/26, listed a diagnosis of diabetes for Resident #38 and listed his Brief Interview for Mental Status (BIMS) score as 14 out of 15, indicating intact cognition.A 1/20/25 order directed staff to check the resident's blood sugar before meals and at bedtime. 2. The MDS assessment tool, dated 3/19/26, listed a diagnosis of diabetes for Resident #6 and listed his BIMS score as 11 out of 15, indicating moderately impaired cognition.A 1/10/26 order directed staff to check the resident's blood sugar before meals and at bedtime. On 5/14/26 at 10:03 a.m., Staff N Certified Medication Aide (CMA) obtained Resident #55's blood sugar and wiped off the glucometer with an alcohol pad. Staff N then obtained Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Ecited before2026-01-14 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on direct observation, clinical record review, staff interview, resident interview, and facility policy review, the facility failed to maintain appropriate staffing levels to ensure call lights were answered in a timely manner. The facility reported a census of 82. Findings include: A direct observation on 01/13/2026-01/14/2026 during the overnight shift it was observed that three Certified Nurse Aides (CNA) and two Nurses were in the building until Staff B, CNA arrived, increasing the number of certified nurse aides to 4. The building has 4 halls, with the rehab care hall being largely isolated from the building by distance and doors. 1 staff member was observed to be assigned to the rehabilitation hall. In an interview on 01/12/2026 at 01:04 PM with Resident #2, whose brief interview for mental status (BIMS) score was reported in the Assessment Scoring Report as 15, indicating intact cognition, he stated he could not get to the bathroom on his own, and while the staffing levels during the day are often…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-14 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview, and State Agency Website, the facility failed to make a good faith effort to correct deficient practices resulting in repeated sufficient staffing violations over a three-year period. The facility reported a census of 82. Findings include:Review of the state agency's public website https://dia-hfd.iowa.gov/ contained the following certification actions during the following surveys:Ending on 07/29/2025 resulted in a deficiency cited related to staffing. Ending on 04/24/2025 resulted in a deficiency cited related to staffing. Ending on 01/30/2025 resulted in a deficiency cited related to staffing. Ending on 06/18/2025 resulted in a deficiency cited related to staffing. Review of the Quality Assurance and Performance Improvement Meeting notes dated 12/15/2025 identified assuring appropriate staffing as an active area of the QAPI action plan. In an interview on 01/14/2026 at 03:18 PM with the Administrator, stated the facility had been aware of the need for more staff since before he took over as Administrator in November. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-29 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident and staff interview, and policy review, the facility failed to respond to resident call lights within 15 minutes for 3 of 6 residents reviewed (#7, #8, #9). The facility also failed to document 15-minute resident checks for Resident #12. The facility reported a census of 88 residents. Findings include: On 7/26/25 at 8:20 PM, State Surveyors entered the facility and observed activated resident call lights (#1, #4, #7, and #8). At 8:23 PM, the State Surveyor was near the nurse's station but without a direct line-of-sight. Staff was overheard having personal conversations while visiting amongst themselves. At 8:25 PM, Resident #9's call light was activated. At 8:26 PM, two (2) staff members passed Residents #1, #4, and #7's rooms and left the unit. At 8:29 PM, a staff member turned off Resident #13's call light and entered Resident #11's room with a mechanical lift. At 8:32 PM, the resident call light notification device at the nurses' station revealed Resident #7's call light had been activated for 20 minutes. At 8:42 PM, a staff member was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, resident and staff interview, and policy review, the facility failed to speak to the resident in a manner that maintained dignity, failed to change a resident's stained shirt after putting the resident in bed (#4), and delayed feeding a dependent resident (#3). The facility reported a census of 88 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #4 dated 6/5/25 revealed a Brief Interview for Mental Status (BIMS) score of 14 out of 15 which indicated completely intact cognition. It included diagnoses of cerebrovascular accident (stroke), hemiplegia (one-sided weakness), and chronic obstructive pulmonary disease (COPD). It also indicated the resident required setup assistance for eating and oral hygiene, maximal assistance with upper and lower body dressing and personal hygiene, and was dependent with all other aspects of Activities of Daily Living (ADLs) and mobility. The undated Care Plan revealed the resident had an ADL self-care performance deficit related to a stroke and indicated she required one (1) person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and policy review, the facility failed to secure prescribed medications from the possibility of unauthorized access. The facility reported a census of 88 residents.Findings included: On 7/29/25 at 9:44 AM, Staff D, Certified Medication Aide (CMA) was observed administering resident's medications. She locked the medication cart and walked into the resident's room. An opaque medication cup was observed on the medication cart with an orange, round pill. A resident who self-propelled in his wheel-chair was observed 3 doors away.At 9:46 AM, Staff D returned to the medication cart, poured water into a cup and returned to the resident's room. The orange, round pill was observed still in the opaque medication cup on the medication cart.At 9:47 AM, Staff D returned to the medication cart. She stated the facility's medication handling and storage process was narcotics were locked in the lock box in the medication cart and all other medications were to be secured in the medication cart and not left accessible when staff leaves the cart unattended. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and policy review the facility failed to implement the infection control policy as staff failed to disinfect a mechanical lift between two residents' use (#4, #11). The facility reported a census of 88 residents.Findings include:On 7/29/25 at 9:16 AM, Staff A, Certified Nurse Aide (CNA) and Staff B, CNA transferred Resident #4 from her wheelchair to her bed. Staff A brought the mechanical lift out of Resident #4's room and placed it against the wall outside, beside Resident #4's door. The mechanical lift was not disinfected. At 9:41 AM, Staff B, CNA and Staff C, CNA took the mechanical lift into Resident #11's room to get Resident #11 out of bed. The mechanical lift was not disinfected prior to use. At 9:49 AM, Staff B, CNA brought the mechanical lift out of Resident #11's room and placed it against the wall between rooms 212 & 214. It was not disinfected. At 9:51 AM, Staff D, Certified Medication Aide (CMA) and Resident #11 stated there was no disinfectants (Saniwipes) kept in the resident's room. Staff D also stated disinfectants were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interview, the facility failed to ensure staff had access to an accurate code status for 1 of 24 residents reviewed for advance directives (Resident #16). The facility reported a census of 81 residents. Findings include: The Quarterly Minimum Data Set(MDS) assessment tool, dated [DATE], listed diagnoses for Resident #16 which included mild intellectual disabilities, heart failure, and depression. The MDS listed a Brief Interview for Mental Status(BIMS) score as 12 out of 15, indicating moderately impaired cognition. The facility policy Advance Directives including Cardiopulmonary Resuscitation(CPR) and Automated External Defibrillator(AED), revised [DATE], stated the facility would keep advance directive orders in a binder easily accessible to the nursing staff. On [DATE] at 11:42 a.m., Staff A Registered Nurse(RN) stated he would look in the computer first for code statuses and then would look in the binder at the nursing station next. On [DATE] at 11:42…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and staff interview, the facility failed to ensure floors were clean and non-sticky for 1 of 24 resident rooms reviewed (Resident #16). The facility reported a census of 81 residents. Findings include: The facility policy Housekeeping, Resource Packet, revised 10/2/24, stated the facility would keep a daily schedule for cleaning floors that included more thorough cleaning on a routine schedule. On 4/22/25 at 9:15 a.m., the floor of Resident #16's bathroom was very sticky throughout. While walking, shoes noticeably stuck to the floor. Subsequent observations on 4/23/25 at approximately 8:15 a.m. and 4/24/25 at 9:48 a.m., revealed the floor remained sticky. On 4/24/25 at 1:02 p.m., the Ancillary Services Manager stated he was informed of Resident #16's bathroom floor stickiness today and contacted the floor cleaner company to make sure the cleaning solution dilution ratio was correct. On 4/24/25 at 3:01 p.m., the Administrator stated she had a conversation with the Ancillary Services Manager last week about the solution being too concentrated. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, and policy review, the facility failed to update and revise the Care Plan to reflect a resident-to-resident incident and interventions for one of two sampled residents in order to maintain a resident's mental and psychosocial well-being (Resident # 69). The facility reported a census of 81 residents. Findings include: The Annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #69 had diagnoses of cerebrovascular accident (stroke), hemiplegia, and muscle weakness. The MDS documented the resident had a Brief Interview for Mental Status (BIMS) score of 5, which indicated impaired cognition. The MDS recorded the resident had little interest or pleasure in doing things and felt down and depressed 12-14 days during the look-back period. The resident had impaired range of motion on one side of her body, required partial to moderate assistance for bed mobility, and had dependence on staff for lower body dressing and transfers. The Care Plan revised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, policy review, and staff interview, the facility failed to ensure a resident received assistance with incontinence care and nail care for 1 of 4 residents reviewed for activities of daily living(Resident #16). The facility reported a census of 81 residents. Findings include: The Quarterly Minimum Data Set(MDS) assessment tool, dated 2/12/25, listed diagnoses for Resident #16 which included mild intellectual disabilities, heart failure, depression. The MDS stated the resident required partial to moderate assistance with toileting hygiene and listed a Brief Interview for Mental Status(BIMS) score as 12 out of 15, indicating moderately impaired cognition. Care Plan entries, dated 1/15/24, stated the resident used adult disposable briefs and directed staff to check the resident approximately every two hours and assist with toileting as needed. The facility policy Incontinence Care, revised 5/20/24, stated the facility would identify the proper care for residents who needed assistance managing their incontinence and stated all residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, resident and staff interviews, and policy review the facility failed to answer resident call lights in a timely manner, within 15 minutes for one of two nursing units (Lilac/Daisy). The facility staff also failed to address one of four residents needs for incontinence care (Resident # 16). The facility reported a census of 81 residents. Findings include: 1. Observations revealed the following: On 4/22/25 at 11:35 AM, the light above a resident's door in the 100 hall observed to be on. The resident reported her call light had been on for at least 10 minutes. The resident had a clock on the wall in her room to know what time it was and how long it took staff to answer the call light. The resident reported she wanted staff to get her up. At 11:44 AM Staff C, Certified Nursing Assistant (CNA) entered the resident's room. Staff C turned the call light off and told the resident she would be back. At 11:46 AM, the resident pushed her call light again. The resident stated staff always shut her call light off and told her they would be back. This action…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interview, the facility failed to carry out adequate infection control practices to prevent the spread of infection for 1 of 4 residents reviewed for incontinence cares(Resident #16) and failed to carry out enhanced barrier precautions(EPB) for 1 of 4 residents who required EPB. The facility reported a census of 81 residents. Findings included: 1. The Minimum Data Set(MDS) assessment tool, dated 2/12/25, listed diagnoses for Resident #16 which included mild intellectual disabilities, heart failure, depression. The MDS stated the resident required partial to moderate assistance with toileting hygiene and listed a Brief Interview for Mental Status(BIMS) score as 12 out of 15, indicating moderately impaired cognition. The facility policy Laundry, Resource Packet, revised 8/30/24, stated staff would collect soiled laundry to prevent the spread of potential infectious disease and would treat all soiled clothes and linens soiled with bodily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-30 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and facility document review, the facility failed to provide sufficient staff to provide needed care. The facility reported a census of 78. Findings include: The Quarterly Minimum Data Set (MDS) for Resident #13, dated 12/14/2024, which documented her Brief Interview for Mental Status (BIMS) score as 15, which indicated intact cognition. An interview on 01/28/2025 at 08:15 PM with Resident #13 reporte she doesn't feel the facility had enough staff to provide care for all residents in a timely manner. She noted that she is ambulatory, and can transfer herself, but that her roommate can't and she has had to resort to leaving her room to track down staff members to assist her roommate. She further stated there are occasions in which staff answer the call light but don't provide assistance before leaving, requiring her to press her call button again and wait for someone to respond. The Annual MDS for Resident #10, dated 01/08/2025, which documented her BIMS score as 15, indicating intact cognition. An interview on 01/28/2025 at 07:36 PM with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-30 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, staffing file review, and facility document review the facility failed to have adequate nursing staff and had the Director of Nursing (DON) working the floor in a facility with a census greater than 60. The facility reported a census of 78. Findings include: Review of staffing files dated 12/01/2024 to 12/26/2024 revealed the Director of Nursing (DON) and Assistant Director of Nursing (ADON) scheduled to work the nursing floor on 10 occasions during the reviewed period. In an interview on 01/29/2025 at 02:37 PM with the former Director of Nursing (DON), she noted she was working the floor three times a week or more from a period of time lasting from November 2024 until December 2024 when she quit. She cited working full time as a PM nurse as the reason she ultimately left the facility. She noted she experienced burnout due to the high demands placed on her, and began to worry about her license. She originally gave notice but left early after the facility continued to ask she work as a full time PM nurse in addition to her DON duties. She was unaware that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-30 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, food temperatures during food services, resident interview, and facility policy review, the facility failed to serve food within appropriate temperature ranges during 1 of 1 meal observed. The facility reported a census of 78. Findings include: In an interview on 01/28/2025 at 08:15 PM with Resident #13, she stated that while she typically enjoys the food it is often served to her cold and she has to microwave it to make it warm. She stated that while she is ambulatory and can heat food herself, she worries that it is not as easy for other residents in the facility. She typically requests a room tray. Her brief interview for mental status (BIMS) is noted as 15, indicating intact cognition. In an interview on 01/28/2025 at 07:36 PM with Resident #10, she stated the food is often cold and not to her liking. As a result, she has requested her husband take her home for dinner during most evenings. Her BIMS score is noted as 15, indicating intact cognition. In an interview on 01/27/2025 at 12:40 PM with Resident #16 she stated the food is often bland and not always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and policy review the facility failed to provide adequate nursing supervision for one of three residents reviewed who had high fall risk. The facility also failed to perform and document findings of root cause analysis after a resident had a fall to help determine the reasons for a resident's fall, and in order to prevent further falls for one of three residents reviewed for falls (Resident #7). The facility also failed to ensure fall interventions were added to the resident's Care Plan for one of three residents reviewed for falls. The facility reported a census of 78 residents. Findings include: The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #7 had diagnoses of anemia, atrial fibrillation, cardiac pacemaker, muscle weakness and repeated falls. The MDS assessment revealed the resident had a Brief Interview for Mental Status score of 3, which indicated severely impaired cognition. The MDS recorded the resident required partial to moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-18 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to notify the Ombudsman of a resident transfer to the hospital for 5 of 5 residents reviewed. Resident #29, #9, #57, #50, and #85. The facility reported a census of 86. Findings include: 1. A facility census report for Resident #29 documented he was hospitalized on [DATE] and was readmitted to the facility on [DATE]. The facility progress notes for Resident #29 dated from 01/14/24 to 01/16/24 which indicated the resident was sent to the emergency room (ER) on 01/14/24, admitted to the hospital, and readmitted to the facility on [DATE]. The facility did not provide proof of ombudsman notification. 2. A facility census report for Resident #9 which revealed he was hospitalized on [DATE] and was readmitted to the facility on [DATE]. The facility progress notes for Resident #9 dated from 01/11/24 to 01/18/24 which indicated the resident was sent to the ER on [DATE], admitted to the hospital, and readmitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-18 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, direct observation, staff interview, family interview, and facility document review, the facility failed to provide sufficient staff to provide needed cares and supervision to ensure safety of residents at the facility. The facility reported a census of 86. Findings include: 1. A direct observation on 06/11/24 at 08:41 PM revealed Resident #9 wandering the hallway of the facility without staff in sight. Resident #9 wheeled himself into the activities room and was unobserved by facility staff for a period of time from 08:41 PM until staff checked on him at 09:37 PM. Review of Resident #9's care plan at the time of the incident indicated that Resident #9 was on 15-minute checks. In an interview on 06/12/24 at 03:00 PM the Director of Nursing (DON) acknowledged the resident had not had staff eyes on for a period of 56 minutes. In an interview on 06/13/24 at 03:02 PM with the Administrator, she stated that the only staff members who have access to internal security camera footage are herself, the DON, and the Director of Maintenance. On 06/13/24 at 03:15 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, staff interview, and facility policy review, the facility failed to ensure complete and accurate records kept, and failed to provide access to electronic health records in a timely manner in order to facilitate an efficient survey process. The facility reported a census of 86 residents. Findings include: 1. On 06/10/24 at 08:40 AM, the Director of Nursing (DON) stated they used the On-Base software system for storing resident documents. At the time, the DON stated she would get facility computers set up for the surveyors. On 06/10/24 at 9:17 AM, the surveyor sent an email to the Administrator with survey documents and items needed for survey, including access to all resident medical records (paper, electronic health records (EHR), etc.) On 06/10/24 at 10:15 AM, the surveyor met with the Administrator and requested access to the EHR's, which included access to On-Base resident records/documents. The Administrator stated she needed to get a couple of computers set-up so the surveyors could access the residents' medical records and documents. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident and staff interviews, review of the facility's grievance/concern forms, and policy review, the facility failed to make efforts to investigate and follow up on the residents' concerns regarding missing cigarettes for 3 of 4 residents reviewed for missing belongings. The facility reported a census of 86 residents. Findings include: In a confidential resident interview 06/10/24 at 2:15 PM, one resident reported concerns about her cigarettes getting taken. She bought a carton of cigarettes 3-4 months ago and the carton came up missing. The resident stated the cigarettes are kept at the Lilac nurse's station in a locked room requiring a keycode to enter. The resident stated she reported the cigarettes missing but no cigarettes were found. The resident reported the problem (of cigarettes missing) had gotten worse because other residents had their cigarettes taken too. She reported her concern to the social worker (SW) and other staff at the facility. In an interview 06/10/24 at 03:30 PM, another resident reported a concern for missing cigarettes. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for one of eighteen resident's reviewed in the sample (Residents 64). The facility reported a census of 86 residents. Findings include: The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #64 had diagnoses of adjustment disorder with anxiety, mood disorder, bipolar disorder, and depression. The MDS indicated the resident not currently considered by the state level II PASRR process to have a serious mental illness and/or intellectual disability or a related condition. The MDS documented the resident admitted to the facility on [DATE]. The Care Plan revised 4/1/24 revealed Resident #64 had diagnoses of adjustment disorder, anxiety, depression, bipolar disorder, and dementia. The resident had behaviors such as yelling at staff, non-compliance with cares, stealing cigarettes and lighters, and took antipsychotic and antidepressant medication.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record review, staff interview, and policy review, the facility failed to maintain a valid Pre-admission Screening and Resident Review (PASRR) for 1 of 5 residents screened (Resident #37). The facility also failed to develop a resident's comprehensive care plan and ensure Pre-admission Screening and Resident Review II service recommendations added to the resident's comprehensive care plan for 1 of 5 residents reviewed (Residents #64). The facility reported a census of 86 residents. Findings Include: 1. The Minimum Data Sample (MDS) for Resident #37, dated 06/11/24, indicated a brief interview for mental status (BIMS) interview could not be completed as the resident is rarely or never understood. The MDS revealed relevant diagnoses of aphasia, non-Alzheimer's dementia, Parkinson's disease, depression, psychotic disorder, schizophrenia, post traumatic stress disorder. Review of a PASRR for Resident #37, dated 10/09/2019, did not include the diagnoses of schizophrenia, or depression. In an email…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility bath records, resident and staff interviews, and policy review, the facility failed to ensure residents' groomed and received their scheduled baths for two of eight residents reviewed for bathing (Resident #50 and #64). The facility reported a census of 86 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident # 50 had diagnoses of Parkinson's Disease, diabetes, and dementia. The MDS documented the resident required substantial to maximum assistance for bathing and personal hygiene. The Care Plan revised 3/27/24 revealed the resident had a self- care deficit in activities of daily living (ADL's) related to Parkinson's Disease, vascular dementia, and Tourette's disorder. The care plan directed staff to provide extensive assistance of one for bathing and limited assistance of one for personal hygiene. During observations 6/10/24 at 11:30 AM, Resident#50 sat in a wheelchair across from the nurse's station.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident, and staff interviews and facility policy the facility failed to document assessments, interventions, and treatments for 1 of 3 residents reviewed for skin management concerns. The facility reported a resident census of 86. Findings include: 1. The MDS assessment dated [DATE] revealed Resident #64 had diagnoses of sepsis (infection), diabetes, Stage 2 pressure ulcer to the left heel, chronic ulcer to the left foot, and an unstageable pressure ulcer to the right heel. The MDS documented the resident had a Brief Interview for Mental Status (BIMS) of 15 indicating cognition intact. The MDS indicated the resident took an antibiotic during the 7-day look-back period. The Care Plan revealed the resident had a left heel ulcer and a pressure ulcer to the right plantar foot. The resident required Enhanced Barrier Precautions (EBP). The staff directives included perform treatments per the physician's orders. Review of the treatment record (TAR) 4/1/24 to 6/10/24 revealed treatments not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to attempt non-pharmacological and behavioral interventions prior to the use of or in conjunction with antipsychotic medication use for one of four residents reviewed for unnecessary medications (Resident #50). The facility reported a census of 86 residents. Findings include: The Annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident # 50 had diagnoses of Parkinson's Disease, dementia, Tourette's syndrome, and repeated falls. The MDS documented the resident had no hallucinations, delusions, or behaviors. The MDS documented the resident took antidepressant and had no psychological therapy during the 7-day look-back period. The Care Plan revised 3/27/24 revealed the resident had vascular dementia, Tourette's disorder, and a mood disorder. The resident took a psychotropic medication. The care plan directed staff to monitor resident condition and medication side effects. The Care Plan documented a focus area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interview, and policy review. The facility failed to ensure staff changed gloves and sanitized hands in accordance with proper infection control techniques when contaminated to protect against cross contamination and potential infection for one of five residents observed for treatments/dressing changes (Resident #64). The facility reported a census of 86 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #64 had diagnoses of sepsis, diabetes, chronic left foot ulcer, and an unstageable pressure ulcer on the right heel. The MDS indicated the resident took an antibiotic during the look-back period. The Care Plan updated on 4/29/24 revealed the resident had a left heel pressure ulcer and impaired skin integrity. The resident required Enhanced Barrier Precautions (EBP). The staff directives included a weekly skin observation by a licensed nurse and treatments as ordered. The Physician's Order Summary report revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility investigation file, staff interviews, and policy review, the facility failed to ensure staff appropriately completed a resident assessment and provide timely intervention when a resident exhibited signs and symptoms of a stroke for 1 of 4 residents (Resident #6) who had a change in condition. The facility reported a census of 73 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 had diagnoses of chronic obstructive pulmonary disease (COPD), heart failure, atrial fibrillation (irregular heart beat), and respiratory failure. The MDS dated [DATE] revealed the resident had an unplanned discharge to the hospital on [DATE]. The Care Plan initiated and revised on 12/12/23 revealed the resident had a communication problem related to a hearing deficit, and resisted cares at times. The Progress Notes revealed the following: a. On 12/1/23 at 5:44 PM, Resident #6 admitted to the facility from the hospital. Resident alert and oriented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy review, the facility failed to ensure staff maintained accurate records for the administration of controlled substance medications for 1 of 3 residents (Resident #4) reviewed for use of controlled substances. The facility reported a census of 73 residents. Findings include: A self-report from the facility to the Department of Inspections, Appeals and Licensing (DIAL) submitted on 10/18/23 at 8:02 AM, revealed the facility staff unable to account for two doses of Oxycodone 10 milligrams (mg). The doses were signed out by an agency nurse on 10/12/23 at 6:55 PM and 11:45 PM. The resident was in the hospital at the time, and later discharged home to hospice. The discrepancy was noticed on 10/16/23 when the nurses destroyed the resident's narcotics. The facility initiated an investigation and notified the police. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 admitted to the facility on [DATE] and had diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$20,316 in federal fines across 2 penalties.

  • $12,438 — penalty dated 2025-04-24
  • $7,878 — penalty dated 2024-01-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GOOD SAMARITAN SOCIETY — 92 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.0-2.0 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 2 of 54.0-2.0 vs chain
Quality measures 2 of 52.8-0.8 vs chain
The other 91 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Edgebrook Care CenterEdgerton, MN 1 of 5Good Samaritan - Red OakRed Oak, IA 1 of 5Good Samaritan Society - AtkinsonAtkinson, NE 1 of 5Good Samaritan Society - BlackduckBlackduck, MN 1 of 5Good Samaritan Society - Grand Island VillageGrand Island, NE 1 of 5Good Samaritan Society - LakotaLakota, ND 1 of 5Good Samaritan Society - Mary Jane BrownLuverne, MN 1 of 5Good Samaritan Society - St Luke's VillageKearney, NE 1 of 5Good Samaritan Society - WindomWindom, MN 1 of 5Good Samaritan Society De SmetDe Smet, SD 1 of 5Good Samaritan Society MillerMiller, SD 1 of 5Salem Lutheran HomeElk Horn, IA 1 of 5Souris Valley Care CenterVelva, ND 1 of 5St Vincent's - A Prospera CommunityBismarck, ND 1 of 5Sunset Drive - a Prospera CommunityMandan, ND 2 of 5Good Samaritan - AtwoodAtwood, KS 2 of 5Good Samaritan - Decatur CountyOberlin, KS 2 of 5Good Samaritan - EsthervilleEstherville, IA 2 of 5Good Samaritan - MansonManson, IA 2 of 5Good Samaritan - OttumwaOttumwa, IA 2 of 5Good Samaritan - WaukonWaukon, IA 2 of 5Good Samaritan Society - BottineauBottineau, ND 2 of 5Good Samaritan Society - Hastings VillageHastings, NE 2 of 5Good Samaritan Society - OakesOakes, ND 2 of 5Good Samaritan Society - Park RiverPark River, ND 2 of 5Good Samaritan Society - Specialty Care CommunityRobbinsdale, MN 2 of 5Good Samaritan Society - St John'sKearney, NE 2 of 5Good Samaritan Society - St Martin VillageRapid City, SD 2 of 5Good Samaritan Society - SuperiorSuperior, NE 2 of 5Good Samaritan Society - Waconia And Westview AcreWaconia, MN 2 of 5Good Samaritan Society CantonCanton, SD 2 of 5Good Samaritan Society Luther ManorSioux Falls, SD 2 of 5Good Samaritan Society New UnderwoodNew Underwood, SD 2 of 5Good Samaritan Society Sioux Falls CenterSioux Falls, SD 2 of 5Good Samaritan Society Sioux Falls VillageSioux Falls, SD 2 of 5Good Samaritan-LiberalLiberal, KS 2 of 5The Good Samaritan Society-Kissimmee VillageKissimmee, FL 3 of 5Good Samaritan - AlgonaAlgona, IA 3 of 5Good Samaritan - DavenportDavenport, IA 3 of 5Good Samaritan - HolsteinHolstein, IA

Showing 40 of 91; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SANFORDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2019
BROWN, GEORGEIndividualCORPORATE DIRECTORsince 01/01/2025
DYKHOUSE, DANAIndividualCORPORATE DIRECTORsince 05/30/2024
ENGBRECHT, WESLEYIndividualCORPORATE DIRECTORsince 05/30/2024
GASSEN, WILLIAMIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 05/30/2024
GULSVIG, NEILIndividualCORPORATE DIRECTORsince 05/30/2024
HERSETH SANDLIN, STEPHANIEIndividualCORPORATE DIRECTORsince 05/30/2024
LUNDEEN, MARKIndividualCORPORATE DIRECTORsince 05/30/2024
MCCAUSLAND, MAUREENIndividualCORPORATE DIRECTORsince 01/01/2025
MOLBERT, LAURISIndividualCORPORATE DIRECTORsince 05/30/2024
NORTH, ANDREWIndividualCORPORATE DIRECTORsince 05/30/2024
SCHIEFFER, KEVINIndividualCORPORATE DIRECTORsince 01/01/2025
SHULKIN, DAVIDIndividualCORPORATE DIRECTORsince 05/30/2024
TEIKEN, BRENTIndividualCORPORATE DIRECTORsince 05/30/2024
VENTLING-HERRMANN, MARNIEIndividualCORPORATE DIRECTORsince 05/30/2024
WENZEL, THOMASIndividualCORPORATE DIRECTORsince 01/01/2025
FLUIT, JOELIndividualCORPORATE OFFICERsince 10/01/2022
MIDDLETON, AIMEEIndividualCORPORATE OFFICERsince 01/27/2022
OLSON, NICHOLASIndividualCORPORATE OFFICERsince 04/08/2024
SCHEMA, NATHANIndividualCORPORATE OFFICERsince 06/24/2019
BLACKBURN, NATASHAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/19/2023
GIJIMA, DESIREIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
MORRISON, TONYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2019

CMS files one row per role, so the 27 rows in the source record cover these 23 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
-17.4%
Operating marginrevenue minus expenses
$1.5M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 47%Medicare 7%Other / private 46%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$440per resident / day
operating cost
$13,387per month
≈ monthly operating cost
$375per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165186. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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