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Good Samaritan Society - Specialty Care Community

3815 West Broadway Avenue, Robbinsdale, MN 55422 · Non profit - Corporation · 96 certified beds · (612) 332-4262 Medicare & Medicaid certified

Call the home — (612) 332-4262 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2023Behavioral-health or dementia-care citation — no harm found (F0744)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3819 W Broadway Ave · (763) 533-2534 · Call to confirm hours
Pharmacy
Hy-Vee0.4 mi
3505 Bottineau Blvd · (612) 287-7201 · Call to confirm hours
Grocery
3505 Bottineau Blvd · (612) 287-7200 · Call to confirm hours
Park
4237 36th Av N · Typically dawn to dusk
Place of worship
3821 W Broadway Ave · (763) 533-5185

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.0%18.2%15.4%worse
Long-stay residents who lose too much weight4.9%4.1%5.4%typical
Long-stay residents with a catheter left in their bladder2.2%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.6%2.0%better
Long-stay residents with depressive symptoms0.9%4.1%6.5%better
Long-stay residents who were physically restrained6.7%0.1%0.1%worse
Long-stay residents with falls causing major injury2.0%4.0%3.3%better
Long-stay residents whose ability to walk worsened21.5%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.1%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine93.0%96.1%95.3%typical
Long-stay residents with pressure ulcers3.0%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control25.1%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table30.1%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%1.9%1.4%typical
Short-stay residents given the seasonal flu vaccine84.9%82.7%79.4%typical
Short-stay residents rehospitalized after admission22.8%23.5%22.6%typical
Short-stay residents with an outpatient ER visit6.0%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.501.611.67better
Long-stay outpatient ER visits per 1,000 resident days0.471.901.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 179 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.5%U.S. median 51.5%
Got home and stayed home
14.0%U.S. median 10.7%
Went back to hospital
57.3%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 57.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.5%CMS range 51.2–63.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.0%CMS range 10.4–18.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.1%CMS range 2.1–9.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.33
RN hours/ resident / day
0.60
LPN hours/ resident / day
2.29
Aide hours/ resident / day
4.21
Total nurse hours/ resident / day
0.86
RN hoursweekends
30.1%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 96 beds and averages 89.2 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.21 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.33 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.70 hrs/resident/day on weekends vs 4.42 on weekdays — 16% thinner on weekends. RN hours go from 1.52 to 0.86 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-06-04)
8
at the previous standard inspection (2025-02-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 10 most serious are shown; the remaining 42 are one tap away and print in full.

  • Potential for harm · Fcited before2026-06-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure staff consistently wore hair restraints and gloves while serving food. Additionally, the facility failed to maintain food temperatures within the desired range. The facility also failed to consistently cover food items placed in the freezer and date the items with the date placed and the date food items were to be used by. This had the potential to affect all 88 residents who resided at the nursing home. Findings include: On 6/1/26 at 5:11 p.m., dietary aide (DA)-A was observed setting up kitchenette area for evening meal service. DA-A had her hair pulled back in a ponytail, with strands of hair hanging free from the ponytail on the sides of her head. DA-A was wearing a standard uniform top. Further, Dietary manager (DM)-A delivered a tray of sherbet to the kitchenette without a hair net in place. At this time, DA-A removed the aluminum foil from the chafing dishes, stirred the chicken noodle soup, and began to prep for food service. DA-A applied a glove on the hand which handled the bread for the egg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-04 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to implement routine surveillance of signs and symptoms of illness/infection which were not currently being treated with antibiotic therapy or other treatment. This had the potential to impact all 88 residents who resided at the facility, as well as staff, and visitors. Findings include: A review of the Infection Surveillance Reports was completed for the months of March, April, and May of 2026. The documents included the total number of infections, whether facility or community acquired infections, the facility acquired infection incidence rates, and the number of multidrug resistant organisms (MDROs). The surveillance logs further classified the types by category of infection. The data gathered on this log included resident name, room number, infection type, signs and symptoms reported, and status (active or resolved). The log also included the type of treatment or antibiotic, antifungal or antimicrobial in place. The log lacked identification of completed testing (labs, chest x-ray, etc.). Although the logs contained an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-04 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents receiving psychotropic medications were adequately monitored for potential adverse consequences, including failure to implement side effect monitoring for 4 of 6 residents (R7, R10, R41, and R91) reviewed for psychotropic medication monitoring, and failure to obtain and document orthostatic blood pressures as ordered for 3 of 6 residents (R10, R41, and R91) reviewed for psychotropic medication use.Findings include:R7R7's comprehensive Minimum Data Set (MDS) dated [DATE], identified R7 had moderate cognitive impairment and required assistance with activities of daily living (ADL)'s. R7's diagnoses included deep vein thrombosis (DVT; a blood clot that forms in a deep vein, usually in the leg), hypertension (high blood pressure), benign prostatic hyperplasia (BPH; enlargement of the prostate gland that can affect urination), renal insufficiency (reduced kidney function), diabetes mellitus (a condition in which the body has difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-04 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise comprehensive care plans to reflect significant changes in resident status, conditions, preferences, and interventions, for 3 of 3 residents (R111, R7, and R75) reviewed for care plan revision. Further, the facility failed to update the care plan with specific interventions for 2 of 2 residents (R1 and R122) reviewed for privacy of care. Findings include: R111 R111's discharge return anticipated MDS dated [DATE], identified R111 had moderate cognitive impairment and required assistance with ADLs. R111's diagnoses included cancer (a disease in which abnormal cells grow uncontrollably), septicemia (a serious bloodstream infection), and non-Alzheimer's dementia (a decline in memory and cognitive functioning not caused by Alzheimer's disease). The MDS further identified R111 was receiving hospice services. R111's EHR identified hospice services were discontinued on 5/11/26. R111's care plan printed of 6/2/26, identified a focus area which stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to assure medication labels properly reflected provider orders for 2 of 7 residents (R110, R89) observed during medication administration.Findings include:On 6/1/26 at 4:10 p.m., medication observation was completed with licensed practical nurse (LPN)-A during R110's medication pass. LPN-A provided R110 with quetiapine fumarate 25 mg 1/2 tablet (1/2 tablet to total 12.5 mg-milligram/a unit of measurement) at that time, however, medication label read to give 1/2 tab(let) daily and went on to direct staff to give one tablet (25 mg) at bedtime. LPN-A stated medication administration record (MAR) directed staff to give at 4:00 p.m. LPN-A stated she was unsure if the previous dosing schedule had changed. LPN-A stated the medication label should match the orders on the MAR. LPN-A stated there were stickers available to place on the prescription label to identify a change in orders but acknowledged there was no label in place.Upon review of the orders, it was noted the orders directed staff to give quetiapine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure resident grooming needs were met for 1 of 1 resident (R83) in the sample reviewed for nail care. Finds include: R83's admission Record (Face Page - print date of 6/4/26), documented the following diagnoses: Muscle weakness, disorientation, atrial fibrillation and essential hypertension. R83's Comprehensive Minimum Data Set (MDS) dated [DATE], assessed resident to be moderately cognitively impaired and required set-up to maximal assist with activities of daily living (ADLs). R83's Care Area Assessment for ADLs (CAA) dated 3/30/26, documented resident's limiting factors for the need of ADL assistance being causes for being dependent were physical limitations such as weakness, limited range of motion, poor coordination, poor balance, visual impairment or pain. During observation and screening on 6/01/26 at 3:26 p.m., R83 had very long fingernails on all 10 fingers, which looked to be 1/4 inch and longer in length. R83 stated he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident and/or resident representative was informed of and participated in treatment decisions regarding psychotropic medications, including failure to obtain informed consent prior to the initiation of a psychotropic medication for 1 of 5 residents (R41) reviewed for psychotropic medication use.Findings include:R41's quarterly Minimum Data Set (MDS) dated [DATE], identified R41 had severe cognitive impairment and required assistance with activities of daily living (ADL's). R41's diagnoses included non-traumatic brain dysfunction (impaired brain function not caused by a physical injury), Alzheimer's disease (a progressive brain disorder affecting memory and thinking abilities), stroke (damage to the brain caused by interrupted blood flow), and non-Alzheimer's dementia (a decline in memory and cognitive function not caused by Alzheimer's disease). The MDS further indicated R41 had experienced two or more falls since admission.R41's physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to maintain a broda chair (a specialized brand of wheelchair and positioning recliner designed for individuals with limited mobility who require long-term, comfortable sitting) in good repair for 1 of 1 resident (R40) reviewed who utilized a broda chair.Findings include:F40's quarterly Minimum Data Set (MDS) dated [DATE], indicated R40 had moderate cognitive impairment and was dependent on staff for activities of daily living (ADLs). R40's diagnoses included anemia, dementia, Huntington's disease, anxiety, depression and bipolar disorder. On 6/3/26 at 3:13 p.m. R40's broda chair was observed with four cracks on head rest cushion, the cracks were vertical on the cushion about six inches in length with the inner foam visible in the cracks. Cushioning on right side of R40's head was observed to have several cracks of varying length with inner foam visible in the cracks. Cushioning on left side of R40's head was observed to have an area of about eight inches by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide and document written notice of an involuntary transfer/discharge to a resident and/or resident representative prior to transfer to another facility, for 1 of 1 resident (R100) reviewed for transfer and discharge requirements.Findings include:R100's clinical record identified R100 was transferred from the facility to a sister facility on 8/22/25.Review of R100's electronic health record (EHR) failed to identify documentation that the resident and/or resident representative received written notice of the involuntary transfer/discharge prior to the transfer. The record failed to identify documentation of a Notice of Involuntary Discharge (NOID), notification of appeal rights, evidence of notification to the resident and/or resident representative, documentation of attempted contact with resident and/or resident representative, or notification to the Ombudsman program regarding the discharge.During an interview on 6/4/26 at 11:01 a.m., Social Worker (SW)-A stated when residents were discharged , the facility typically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to timely complete a comprehensive assessment after a significant change in status, including failure to complete a Significant Change in Status Assessment (SCSA) following discharge from hospice services, for 1 of 1 resident (R111) reviewed for MDS assessment requirements.The Resident Assessment Instrument (RAI) User's Manual identified enrollment in hospice services and discharge from hospice services as events that may constitute a significant change in status requiring completion of a Significant Change in Status Assessment.Findings include:R111's most recent Minimum Data Set (MDS) assessment identified diagnoses which included chronic obstructive pulmonary disease (COPD; a chronic lung disease that makes breathing difficult) and chronic respiratory failure (a condition in which the lungs are unable to adequately exchange oxygen and carbon dioxide). The MDS further identified R111 received hospice services.R111's clinical record identified hospice services were discontinued on 5/11/26.Review of R111's electronic health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 42 citations
  • Potential for harm · Dcited before2026-06-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure professional standards of practice were followed during administration of crushed medications for 1 of 2 residents (R68) observed during medication administration.Findings include: R68's Annual Minimum Data Set (MDS) dated [DATE], identified R68 as exhibiting severe cognitive deficit and was identified as requiring assist with all aspects of activities of daily living (ADLs-dressing, grooming, bathing, and toileting). R6's medical diagnoses included aphasia (difficulty with speaking), anemia (a low blood count of red blood cells or hemoglobin), hypertension (high blood pressure) and non-Alzheimer's dementia (a condition which may cause alteration in thoughts, cognition, and behavior).R68's admission Profile printed 6/4/26, indicated R68 had diagnoses of generalized muscle weakness.R68's Care Plan revised 2/23/26, indicated R68 had limited physical mobility related to history of a stroke with right side weakness and received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician-ordered parameters were monitored prior to administration of an antihypertensive medication, including failure to obtain blood pressure readings to determine whether a PRN dose of metoprolol was indicated, for 1 of 1 resident (R91) reviewed for medication administration parameters.Findings include:R91's quarterly Minimum Data Set (MDS) dated [DATE] identified R91 had severe cognitive impairment and required assistance with activities of daily living (ADL)'s. R91's diagnoses included schizophrenia (a chronic mental health disorder that affects a person's ability to think clearly, perceive reality, manage emotions, and interact with others). The MDS further identified R91 received antipsychotic medications.R91's physician orders identified an order for Metoprolol Tartrate 12.5 mg (milligram) by mouth every 24 hours as needed for blood pressure greater than 150 related to paranoid schizophrenia. The order was initiated on 3/30/26.R91's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During interview and record review, the facility failed to ensure all residents were offered and up to date on immunizations for 1 of 5 residents (R29) reviewed for immunizations.Findings include:Information on the CDC website: Pneumococcal Disease link, outlined on the CDC website and dated 2/25/26, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This site identified recommendations for those who had never been vaccinated for pneumococcal disease, as well as those who had started the pneumococcal process. Additionally, the link to Influenza (Flu) site dated 9/18/25, identified everyone six months and older should get a flu vaccine every season with rare exceptions.R29's admission minimum data set (MDS) dated [DATE], included an admission date of 4/29/26, and R29 was identified as being [AGE] years of age. R29's medical diagnoses included coronary artery disease (the narrowing of arteries which decreases blood flow to the heart), hypertension (high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to ensure COVID-19 immunization was offered and/or administered in accordance with current standard of practice for 1 of 5 residents (R29) reviewed for immunizations.Findings include:A Centers for Disease Control and Prevention (CDC) COVID-19 Vaccination Guidance updated 11/4/25, indicated individuals should receive recommended COVID-19 vaccinations, including booster doses, when eligible, unless medically contraindicated or refused. Long-term care facilities were responsible for assessing vaccination status and ensuring residents were offered recommended vaccines.R29's admission minimum data set (MDS) dated [DATE], included an admission date of 4/29/26, and R29 was identified as being [AGE] years of age. R29's medical diagnoses included coronary artery disease (the narrowing of arteries which decreases blood flow to the heart), hypertension (high blood pressure), and non-Alzheimer's dementia (loss of memory and other intellectual functions, affecting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to promote dignity while providing care for 1 of 3 residents (R1) reviewed who required assistance with activities of daily living. Findings include:R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 admitted to the facility on [DATE], was severely cognitively impaired, required staff assistance for transfers, and had diagnoses that included dementia. During an interview on 5/13/26 at 8:32 a.m., R1's family member (FM)-A stated she had a video of staff yelling at R1 when R1 asked for help. The FM-A stated R1 reported being upset after staff yelled at her. The FM-A did not understand why staff would yell at a resident with the diagnosis of dementia. The FM-A stated it was upsetting to see the video and further stated she wanted R1 cared for by people who wanted to help R1. The staff in the video did not seem like they wanted to help. During an interview on 5/13/26 at 4:04 p.m., the nursing assistant (NA)-C stated staff should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, and document review the facility failed to implement care plan interventions for 1 of 3 residents (R1) when staff transferred R1 with pivot transfers (technique for moving a resident from one position to another. While standing, resident moves their feet to turn toward the new surface) instead of with the Stand Aid (non-motorized device to assist a person to a standing position), as indicated in the care plan. Findings include:R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 admitted to the facility on [DATE], was severely cognitively impaired, required staff assistance for transfers, and had diagnoses that included fractures, dementia and multiple traumas. R1's care plan dated 3/23/26 indicated R1 required assistance of one staff for toileting and transferred with a Stand Aid.During an interview on 5/13/26 at 8:32 a.m., R1's family member (FM)-A stated she was concerned about the way staff transferred R1. R1 was transferred by two people moving R1 instead of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and document review the facility failed to ensure safe transfers for 1 of 3 residents (R1) who was lifted off the floor following a fall by two staff without using a Hoyer lift (mechanical lift used to transfer residents from one surface to another). In addition, two staff assisted R1 to stand from a wheelchair with a Stand Aid (non-motorized lift used to assist residents from a seated position to a standing position) without a gait belt.Findings include:R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 admitted to the facility on [DATE], was severely cognitively impaired, required staff assistance for transfers, and had diagnoses that included fractures and dementia. R1's care plan dated 3/23/26, indicated R1 required one staff to assist with toileting and transfers with a Stand Aid. During an interview on 5/13/26 at 8:32 a.m., R1's family member (FM)-A stated she was concerned staff were transferring R1 by two people moving R1 instead of the machine (Stand Aid)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-02 · tag F0744 — failed to care for residents with dementia — pattern
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to assess, develop and implement person-centered care plans to meet the needs of 6 of 16 residents (R1, R2, R3, R5, R7 and R8) reviewed who received treatment and services related to dementia. Findings include:R1R1's care plan included diagnosis dementia with behavior disturbances. R1's care plan indicated the following areas of concern and interventions:3/24/26 impaired cognitive function/dementia with impaired decision-making, agitation, irritability, cue, orient, and supervise as needed (PRN) and reassess resident for needs like hunger, thirst, toileting needs, discomfort3/24/26 activity of daily living (ADL) deficits: bathing, dressing, oral care, personal hygiene, toilet use, and transfers; one staff to assist with ADLs, and set-up assistance for eating3/24/26 at risk for falls; monitor for significant changes in gait, mobility, balance, and lower extremity joint function, with an actual fall on 3/25/263/24/26 monitor closely during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure efforts to resolve a grievance for missing personal possessions was addressed, acted upon, and resolved for 1 of 1 resident (R1) whose family voiced concerns regarding missing personal property. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated severe cognitive impairment, and physical and verbal behaviors (hitting, kicking, pushing, screaming at others, grabbing, abusing others sexually), one-to-three days during the seven-days assessment look-back period. These behaviors put the resident and others at significant risk for physical injury and disrupted care or the living environment. R1 wandered four-to-six days during the seven-day look-back period which intruded on the privacy of others. R1's Preferences Evaluation dated 3/26/26, indicated it was very important to have music. R1 had his personal radio in his room. R1's care plan dated 3/31/26, indicated R1 had behavioral symptoms related to dementia including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-30 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure foods which were a known allergen were not served or provided for 1 of 1 resident (R1) reviewed who complained about repeatedly being served such foods. This could cause an allergic reaction for R1 if she had consumed them. Findings include: R1's admission Minimum Data Set (MDS), dated [DATE], identified R1 had intact cognition and demonstrated no delusional thinking. On 7/30/25 at 8:52 a.m., R1 was interviewed in her room. R1 explained she had admitted to the care center a few weeks prior after being hospitalized for a motor vehicle accident (MVA), and she expressed several concerns about her care since admission. R1 stated she was repeatedly being served meals which had food items she was allergic to, such as seafood, which she said was frustrating. R1 stated she often then couldn't eat the meals so she was worried about losing weight. R1 held up a small, yellow-colored notepad and stated she had just that morning wrote out a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-14 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure residents knew how to file a grievance and that grievance forms were posted in prominent locations throughout the facility for residents and resident representatives to file grievances, and anonymously if desired for 4 of 4 residents (R29, R32, R37 and R39) reviewed for grievances. This had the potential to affect all residents residing in the facility. Findings include: On 2/12/25 at 11:00 a.m., a resident council meeting was held with four residents which included R29, R32, R37 and R39. During the resident council meeting, all four residents indicated they were not aware of how to file a grievance or where to find a grievance form. All four residents stated that they knew they could talk to the previous social worker, but since he left none of them felt they could discuss grievances with social services director (SSD). During interview on 2/13/25 at 9:45 a.m., SSD stated the grievance filing process was often covered in the resident council meetings for those who attended and for everyone else there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure dishwasher temperatures were within range to ensure resident dishes were sanitized for 4 of 5 unit (Boundary Waters, Arrowhead, Lakes, Woodland) kitchenettes that housed and utilized dishwashers. In addition, the facility failed to maintain the coffee machine in a sanitary manner to prevent potential food-borne illness. These practices had the potential to affect all residents residing in these units. Findings include: Dishwasher Temperatures: During observation on 2/12/25 at 10:36 a.m., dishwasher temperature log in the Lakes unit kitchenette had temperatures documented for the following dates/meals (breakfast-B, lunch-L, dinner-D): 1/31/25-L, 2/1/25-B, L D, 2/2/25-B and L, and 2/4/25-L. During interview on 2/12/25 at 10:40 a.m., dietary aide (DA)-A stated it was the responsibility of the dietary staff working in the kitchenette for that shift to check and document the dishwasher temperatures. DA-A stated she thought they needed to be checked at least twice a day and confirmed the log in the Lakes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a self-administration of medication assessment (SAM) was completed to allow residents to safely administer their own medications for 1 of 1 (R140) resident observed with medications at bedside. Findings include: R140's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition and diagnoses of chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF). If further indicated R140 required partial assistance with most activities of daily living (ADL). R140's physician's orders dated 2/5/25, indicated Breo Ellipta Inhalation Aerosol Powder Breath Activated 200-25 microgram (MCG)/ACT (Fluticasone Furoate-Vilanterol) 1 puff inhale orally one time a day for chronic obstructive pulmonary disease (COPD). Rinse mouth after each use. Notify the nurse manager if R140 refuses or unable to rinse. It further included an order dated 2/5/25, indicating Albuterol Sulfate HFA Inhalation Aerosol Solution 108 (90…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During observation, interview, and document review the facility failed to clean and maintain residents wheelchairs for 2 of 2 residents (R3, R33). Findings include: R3 R3's quarterly Minimum Data Set (MDS) dated [DATE], indicated moderately impaired cognition, and diagnoses of Huntington's disease (HD), dementia, dependence on a wheelchair, and was dependent on staff for most activities of daily living (ADL) and mobility. R3's care plan dated 1/16/25, indicated R33 had limited physical mobility and was at risk for falls related to HD as evidenced by neededing assistance for mobility. Frequently refused to wear shoes, slippers or diabatic shoes. Had a history of putting himself on the floor and scooting. Also had a history of alleging falls and getting himself up from. Assist to propel Broda Chair as needed. It further included an intervention of mobility: Broda Chair with pressure redistribution cushion and self releasing front latching seat beat. Uses Broda chair for ambulation. R33 R33's quarterly Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to notify the physican of a change in condition for 1 of 2 residents (R6) with a significant weight gain. Findings include: R6's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition and diagnoses of central cord syndrom, spinal stenosis, and chronic pain syndrom. It further indicated R6 required substantial assistance with most activites of daily (ADL) and mobility. R6's physician's orders dated 2/5/25, indicated weekly weights to notify the physician for greater than (>) 5 pound weight gain in a week, (every evening shift every Wednesday) for edema. R6's care plan dated 12/20/24, indicated a nutritional diagnoses of obesity class III related to excessive calorie intake with an intervention to monitor changes in weight. R6's treatment administration record (TAR) for the month of February, indicated on 2/5/25, R6 weighed 397.5 pounds (lbs) and on 2/12/25 weighed 406.1 lbs. This was a weight gain of 8.6 lbs. in one week.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure pressure ulcer (PU) prevention interventions were in place for 1 of 2 residents (R66) reviewed for pressure ulcers. Findings include: R66's admission Minimum Data Set (MDS) dated [DATE], indicated R66 was cognitively intact, required partial to moderate assistance with mobility and most activities of daily living (ADLs), had one or more unhealed PU and at risk for developing more, and did not exhibit rejection of care behaviors. R66's diagnoses included congestive heart failure (CHF), type 2 diabetes mellitus, and dementia without behavioral, psychotic, or mood disturbance. R66's care plan dated 1/23/25, indicated R66 had an actual impairment to skin integrity due to diagnoses and had potential for further PU development due to decreased mobility. The care plan instructed staff to elevate heels off bed with heel protector boot to left leg. R66's Braden assessment (predicting pressure sore risk) dated 2/11/25, indicated R66 was at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a urinary catheter was secured to facilitate urine flow and positioned below the bladder for 1 of 1 resident reviewed for catheter cares. ensure the proper use of a catheter for 1 of 1 resident (R68). Findings include: R68's annual Minimum Data Set (MDS) dated [DATE], indicated moderately impaired cognition and diagnoses of chronic kidney disease and retention of urine. It further indicated R68 required setup/cleanup assistance with toileting, was independent with mobility, had a catheter, was occasionally incontinent of bowel. R68's physician's order dated 1/9/25, indicated Foley catheter:16F catheter 10cc balloon change as necessary every 45-90 days, as needed for urinary retention. The order lacked documentation R68's leg bag did not need to be positioned below the bladder. R68's care plan dated 10/16/24, indicated R68 had an indwelling catheter related to an acute kidney injury (AKI) evidenced by urinary retention. It further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure beverages were served in the appropriate consistency for 1 of 1 resident (R12) reviewed for therapeutic diets. Findings include: R12's State Optional Minimum Data Set (MDS) dated [DATE], indicated R12 had severe cognitive impairment, was independent after set-up with meals, worked with speech therapy from 1/15/25 through 1/27/25, and did not exhibit rejection of care behavior. R12's diagnoses included pneumonitis due to inhalation of food and vomit, other symptoms and signs concerning food and fluid intake, and type 2 diabetes. R12's annual MDS dated [DATE], indicated R12 required Mechanically altered diet - require change in texture of food or liquids [e.g. pureed food, thickened liquids]. R12's nutrition care area assessment (CAA) dated 1/19/25, indicated R12 required pureed textures and mildly thick liquids due to dysphagia. R12's care plan last revised 2/6/25, indicated R12 was at risk for altered nutrition/hydration and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to provide medication as ordered by the physician for 1 of 3 residents (R4) reviewed for pharmacy services. Findings include: R4's Diagnosis List dated 1/14/25, indicated R4 had hepatic encephalopathy (a loss of brain function as a result of failure to remove toxins form the blood due to liver damage) and alcoholic cirrhosis of the liver (liver disease). R4's Physician's Orders dated 1/14/25, directed to give rifaximin (used to prevent liver failure) 550 milligrams (mg) two times a day starting 1/14/25. On 1/14/25 at 9:23 p.m., a progress note written by registered nurse (RN)-A indicated R4's rifaximin was on order from the pharmacy. On 1/15/25 at 10:15 a.m., a progress note written by licensed practical nurse (LPN)-A indicated R4's rifaximin needed price approved by the facility before it would be sent. On 1/16/25 at 10:47 a.m., an email written by the director of nursing (DON) to nurse practitioner (NP)-A indicated a need for the rifaximin to be reviewed by NP-A. On 1/16/25 at 11:41 a.m., an email written by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-24 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the Facility Assessment identified the facility's staffing needs based on the care needs of the resident population. This deficient practice had the potential to affect all 92 residents who resided in the facility. Findings include: Review of Facility assessment dated [DATE], indicated the assessment was organized in six parts: demographics and census, facility resources, core requirements, competencies, plan, and measuring and monitoring. Further, the assessments indicated the facility assessment would serve as a record for staff and management to understand the reasoning for decisions made regarding staffing and other resources and may include the operating budget necessary to carry out the facility functions. However, the Facility Assessment lacked information on staffing levels needed for specific shifts, such as day, evening, and night and adjusted as necessary based on changes to resident population. On 12/23/24 at 3:32 p.m., registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-24 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a baseline care plan was developed, within 48 hours that included goals and interventions to address resident's current needs, as required for 1 of 1 residents (R1) reviewed. Findings include: R1's entry Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included hemiplegia and hemiparesis, dysarthria (speech disorder/difficulty speaking); type 2 diabetes, dysphagia (difficulty swallowing) following cerebral infarction (ischemic stroke); aphasia (language difficulties because of a stroke), nontraumatic intracranial hemorrhage (bleeding in the brain that occurs without trauma or surgery), and tremor. R1's Nursing Admit Re-Admit Data Collection ([NAME]) was completed on 12/5/24, day of admission, and indicated R1 was admitted from the hospital following an ischemic cerebrovascular accident (stroke). Further, [NAME] indicated the following skilled services would be provided: medication and treatment administration, skilled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide adequate supervision during a meal for 1 of 1 residents (R1) reviewed, who required supervision due to swallowing disorder. Findings include: R1's entry Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included hemiplegia and hemiparesis, dysarthria (speech disorder/difficulty speaking); type 2 diabetes, dysphagia (difficulty swallowing) following cerebral infarction (ischemic stroke); aphasia (language difficulties because of a stroke), nontraumatic intracranial hemorrhage (bleeding in the brain that occurs without trauma or surgery), and tremor. R1's Order Summary dated 12/24/24, indicated R1 required a regular diet, soft and bite-sized texture, and moderately thick liquids as of 12/5/24. R1's Functional abilities and Goals- Admission/Start of Skilled Care assessment dated [DATE], revealed eating which was the ability to use suitable utensils to bring food and/or liquid to the mouth and swallow food and/or liquid once…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call lights, or another means to request assistance were accessible for 4 of 4 residents (R5, R6, R7, and R8) reviewed who were dependent on staff for mobility. Findings include: R5's care plan revision date of 10/23/24 indicated to keep call light and television remote in place especially when R5 was in bed due to falls. R5's quarterly Minimum Data Set (MDS) dated [DATE] indicated R5 had a Brief Inventory of Mental Status of zero indicating severe cognitive impairment. R5 was totally dependent on staff for eating, oral and toileting hygiene, dressing and transferring. R5 was always incontinent of bowel and bladder. R5's pertinent diagnosis was Huntington's disease (an inherited disease in which nerve cells break down over time.) R5 had falls in the facility. Upon continuous observation on 12/6/24 at 9:14 a.m. R5 completed breakfast at 9:20 a.m. R5 was taken to her room by NA-C. R5 was in her Broda wheelchair (a medical device chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete a proper assessment, care planning, and ongoing re-evaluation for the use of physical restraints for 5 of 5 residents (R4, R5, R6, R7, and R8) reviewed to ensure the imposed restraint were used to treat the resident's medical symptoms, is not used for convenience or discipline, is the least restrictive alternative for the least amount of time and document ongoing re-evaluation for the need of restraints. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE] indicated R4's Brief Inventory of Mental Status (BIMs) score of 1 indicated severe cognitive impairment. R4 required maximum assistance with personal hygiene, transferring and dressing. R4's pertinent diagnoses were Alzheimer's disease, adult failure to thrive (a syndrome in older adults characterized by unexplained weight loss, poor nutrition, inactivity and a decline in physical and mental functioning, pulmonary fibrosis (a lung disease which causes scarring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to treat with dignity for 1 of 3 residents (R7) reviewed for resident rights. A nursing assistant (NA)-C was observed speaking to R7 in a belittling manner while providing cares. Findings include: R7's significant change Minimum Data Set (MDS) dated [DATE] indicated R7 had unclear speech, slurred or mumbled words. R7 could usually make himself understood. R7 did not have difficulty understanding others. R7's Brief Inventory of Mental Status (BIMs) of three indicating R7 was severely cognitively impaired. R7 was totally dependent on staff for eating, oral hygiene, toileting hygiene, showers, and dressing. R7 required extensive assistance with rolling left and right sitting to lying and sit to stand transfers. R7 was always incontinent of bowel and urine. R7's pertinent diagnoses were Huntington's disease (an inherited disease where the nerve cells in the brain break down), dysphagia (difficulty swallowing foods), and dorsalgia (back pain).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement the person-centered care plan for 2 of 4 residents (R5 and R7) reviewed to meet the resident's needs. In addition, the facility failed to complete a person-centered care plan for 2 of 4 residents (R4 and R6) to describe the residents medical needs. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE] indicated R4's Brief Inventory of Mental Status (BIMs) score of 1 indicated severe cognitive impairment. R4 required maximum assistance with personal hygiene, transferring and dressing. R4's pertinent diagnoses were Alzheimer's disease, adult failure to thrive (a syndrome in older adults characterized by unexplained weight loss, poor nutrition, inactivity and a decline in physical and mental functioning, pulmonary fibrosis (a lung disease which causes scarring making it difficult to breathe), and hallucinations. R4's physician order dated 10/25/24 indicated R4 used a Broda chair (a medical device chair that provides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to provide 1 of 3 residents (R3) reviewed who was unable to carry out activities of daily living (ADL's) the necessary services to maintain proper personal hygiene. Findings include: A facility grievance log dated 8/23/24 indicated R3 had complaints regarding cares indicating a resolution date of 9/12/24. No further documentation was provided upon request. A facility grievance log dated 10/8/24 indicated R3 had complaints regarding cares with a resolution date of 10/28/24. No further documentation was provided upon request. R3's physician orders dated 10/22/24 indicated to keep peri area clean and dry every shift. R3's hospital Discharge summary dated [DATE] indicated R3 was septic due to catheter related urinary tract infection. R3 was discharged back to the facility on [DATE]. R3's care plan revision dated 11/15/24 indicated R3 had an ADL self-care performance deficit related to central cord syndrome at C5 (spinal cord injury which the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide professional standards of practice for 2 or 3 residents (R6 and R9) reviewed when residents were observed wearing two incontinence briefs placed on them at the same time. Findings include: R6's quarterly Minimum Data Set (MDS) dated [DATE] indicated R6 had a BIMS score of 11 indicating cognitive impairment. R6 was dependent upon staff for oral and toileting hygiene, dressing and transferring. R6 was always incontinent of bowel and bladder. R6's pertinent diagnosis was Huntington's disease. R6's care plan dated 10/26/24 indicated for staff to check and change R6's incontinent brief every two hours. The care plan did not indicate R6 was to wear two incontinent briefs at the same time. Upon observation and interview on 12/6/24 at 11:05 a.m. hospice nursing assistant (NA)-D completed a bed bath on R6 and stated she had soaked through both briefs the facility had put on her. NA-D showed surveyor two saturated incontinent briefs in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to appropriately assess and initiate interventions to minimize the risk for pressure ulcer development for 1 of 3 residents (R1) reviewed. Findings include: According to the State Operations Manual, Appendix PP - Guidance to Surveyors for Long Term Care Facilities, revised 08-08-2024, indicated: -Pressure Ulcer/Injury (PU/PI) refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device. A pressure injury will present as intact skin and may be painful. A pressure ulcer will present as an open ulcer, the appearance of which will vary depending on the stage and may be painful. The injury occurs as a result of intense and/or prolonged pressure or pressure in combination with shear. Soft tissue damage related to pressure and shear may also be affected by skin temperature and moisture, nutrition, perfusion, co-morbidities, and condition of the soft tissue. - Avoidable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review the facility failed to ensure the proper temperature of food was served at breakfast on the 2nd floor WL unit. This had the potential to affect all 16 residents. Findings include: During observation on 12/6/24 at 8:41 a.m. staff was in the kitchenette area where scrambled eggs in steam tables. At 9:00 a.m. two nursing assistants and one trained medication assistant were dishing and serving breakfast. At 9:06 a.m. R6 was given pureed eggs to feed herself. She was heard shouting her eggs were cold, R6 was not offered to have her food heated up. At 9:10 a.m. surveyor tasted a spoonful of eggs that were sitting outside on a plate of the steam tables and the eggs were cold. Upon interview on 12/6/24 at 9:11 R9 nodded yes that her breakfast was cold. Upon observation and interview on 12/6/24 at 9:46 a.m. R7 stated his breakfast cold and always is. R7's food was sat on the table at 9:14 and he was fed at 9:21. R7's food was not covered on the table. Upon interview on 12/6/24 at 2:15 a.m. trained medication assistant (TMA) stated breakfast…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to report an allegation of staff to resident abuse to the state agency (SA) within two hours after the allegation was made for 1 of 3 residents (R2) reviewed for abuse when the facility reviewed a video taken by a family member. Findings include: R2's care plan dated 9/26/23, indicated he needed extensive help from two staff for bathing, bed mobility, transfers from bed to wheelchair and dressing, R2's care plan dated 9/29/23, indicated he had impaired cognition, dementia, and delirium. Staff were directed to ask him yes and no questions and introduce one thought at a time. R2's significant change Minimum Data Set (MDS) dated [DATE], indicated he had severe impaired cognition. He had dementia, encephalopathy (a condition causing confusion, memory loss, and personality changes), cancer, protein malnutrition, weight loss, anemia, and received hospice care. He took antipsychotic and antidepressant medication. R2's care plan dated 7/1/24, indicated he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-07 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to maintain wheelchairs in clean and sanitary manner for 4 of 4 residents (R3, R27, R36 and R57) reviewed who utilized wheelchairs. Findings include: R3's quarterly Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment with a diagnosis of dementia and Huntington's disease and was dependent on staff for activities of daily living (ADLs). During observation on 12/5/23 at 10:37 a.m., R3's wheelchair was observed to be soiled with an unknown white and brown substance that was dried and splattered on both armrests and wheels. R27's quarterly MDS dated [DATE], indicated significant cognitive impairment with a diagnosis of Huntington's disease (causes progressive breakdown of nerve cells in the brain) and was dependent on staff for ADLs. During observation on 12/5/23 at 10:32 a.m., R27's wheelchair was observed to be soiled with an unknown white and brown substance that was dried and splattered on both armrests and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to follow standards of practice related to medication administration for 1 of 1 residents (R35) observed to receive an inhalation medication. Findings include: R35's admission Record printed 12/7/23, indicated diagnoses of chronic obstructive pulmonary disease (COPD- a condition that blocks airflow and make it difficult to breathe), memory deficit following cerebral infarction (stroke), and bipolar disorder. R35's Order Summary Report printed 12/7/23, included budesonide-formoterol fumarate aerosol 160-4.5 mcg/act (medication used to prevent swelling in the lungs) 2 puffs inhaled orally two times a day for COPD, rinse mouth after each use. During observation on 12/5/23 at 8:14 a.m., licensed practical nurse (LPN)-B administered R35's morning medications, which included the budesonide inhaler. LPN-B handed the inhaler to R35 to complete two puffs. R35 completed the two puffs as ordered and handed back inhaler to LPN-B. LPN-B did not offer fluids or ask R35 to rinse mouth. LPN-B stated R35 often refused cares.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to comprehensively assess to assure safety with smoking for 1 of 2 residents (R8) who was smoking outside the facility. Findings include: R35's significant change Minimum Data Set (MDS) dated [DATE], indicated R35 was cognitively intact, was not a current tobacco user and was independent with activities of daily living (ADLs). R35's diagnoses included cerebrovascular accident/stroke, seizure disorder, traumatic brain injury and chronic obstructive pulmonary disorder. During the facility entrance conference on 12/4/23 at 12:23 p.m. the administrator and the director of nursing (DON) stated the facility only had one resident who smoked off the balcony of his unit. R35's care plan printed 12/6/23, did not indicate R35 smoked. On 12/5/23 at 10:32 a.m., R35 was sitting in a wheelchair on the sidewalk in front of the building smoking a cigarette. Tremors were noted while holding the cigarette and bringing cigarette to his mouth. On 12/6/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure appropriate management and routine care of an indwelling urinary catheter was provided for 1 of 1 resident (R49) reviewed for catheter care. Findings include: R49's significant change Minimum Data Set (MDS) assessment date 9/14/23, indicated R49 was cognitively intact, required moderate assistance with dressing and showering, substantial/maximal assistance with toileting hygiene and had an indwelling urinary catheter. R49's diagnoses included transient cerebral ischemic attack (a stroke that last only a few minutes), mild cognitive impairment, benign prostatic hyperplasia (noncancerous enlargement of the prostate gland), renal insufficiency (poor function of the kidneys that may be due to a reduction in blood-flow to the kidneys caused by renal artery disease), type 2 diabetes and long-term use of insulin. R49's physician orders included: Change indwelling Foley with 16F Cauda Catheter 10cc balloon in the morning starting on the 2nd and ending on the 2nd every month related to Benign prostatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that there were accurate orders in place for oxygen (O2) usage for 1 of 1 resident (R20) reviewed for oxygen therapy. Findings include: R20's significant change Minimum Data Set (MDS) assessment dated [DATE], indicated R20 had impaired cognition and required assistance with all activities of daily living (ADL)'s. R20's diagnoses included non-Alzheimer's Dementia (the loss of memory and other mental abilities severe enough to interfere with daily life), renal failure (one or both of the kidneys no longer function well on their own), chronic obstructive pulmonary disorder (condition involving constriction of the airways and difficulty or discomfort in breathing, and dependence on supplemental oxygen. During observation and interview on 12/4/23 at 2:12 p.m., R20 was sitting on the side of the bed and had oxygen nasal cannula placed in both nares. R20 was ashen in color and was taking short, quick breaths through pursed lips while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure the accurate administration of medications to meet resident needs for 1 of 2 (R21) reviewed for medication errors. Findings include: R21's quarterly Minimum Data set (MDS) dated , 10/26/23 identified resident as being [AGE] years old and having moderately impaired cognition and diagnoses of methicillin susceptible staphylococcus aureus infection (MRSA- nfections caused by specific bacteria that are resistant to commonly used antibiotics), staphylococcal arthritis (infection that spread to the joints through the bloodstream), type 2 diabetes mellitus with diabetic neuropathy, anxiety disorder, depression, unspecified radiculopathy cervical region (a nerve in the neck is pinched or irritated), restless leg syndrome , chronic pain syndrome and allergic rhinitis (runny nose due to allergies). R21's medication order summary report dated 12/7/23, indicated resident active orders for: - Buspirone hydrochloride (an antianxiety medication) 10 milligrams 3 times a day for anxiety disorder -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure resident's drug regimen were free of drugs used for excessive duration for 1 of 5 residents (R21) reviewed for unnecessary medications. Findings include: R21's quarterly Minimum Data set (MDS) dated , 10/26/23 identified resident as being [AGE] years old and having moderately impaired cognition. R21's care plan dated 5/30/23, indicated resident needed assistance with all decision making, R21's medication orders dated 4/1/23, indicated resident had a medication order for Aspirin (ASA) 81 milligrams one time a day for supplement with a start date of 8/9/22. R21's consultant pharmacist's (Pharm D) medication review dated 4/27/23, indicated resident medical record did not demonstrate a need for ASA supplementation because resident had no history of coronary artery disease, acute coronary syndrome, angina, myocardial infarction, heart failure or stroke. The [NAME] D medication review also indicated ASA used in patients who did not have vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to properly store and label an insulin pen for 1 of 2 residents (R49) reviewed who received insulin. In addition, the facility failed to ensure medications were properly labeled with directions for use for 1 of 4 residents (R34) reviewed for eye drop storage on Arrowhead unit. Findings include: R49's significant change Minimum Data Set (MDS) dated [DATE], indicated R49 was cognitively intact and needed extensive assist with activities of daily living (ADLs). R49's diagnoses included transient cerebral ischemic attack (a stroke that last only a few minutes), mild cognitive impairment, benign prostatic hyperplasia (noncancerous enlargement of the prostate gland), renal insufficiency (poor function of the kidneys that may be due to a reduction in blood-flow to the kidneys caused by renal artery disease), type 2 diabetes and long term use of insulin. During observation on [DATE] at 3:14 p.m., an opened insulin aspart pen (fast acting insulin) was observed in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to ensure a resident was free and protected from ongoing verbal and physical abuse by a nursing assistant (NA)-A, for 1 of 1 resident (R1) who verbalized staff abuse. Findings include: A Facility Reported Incident (FRI) submitted to the State Agency (SA) dated 11/16/23 at 1:04 p.m., included an allegation of emotional or mental abuse that occurred on 11/16/23 at 11:15 a.m. The report indicated staff overheard NA-A yell at R1 while providing cares. NA-A said is that what you want? and this is how it's going to be in a raised voice before leaving the room and slamming the door. In a common space NA-A yelled she just kicked me in the head and NA-A asked about R1's discharge plan. An email to human relations specialist (HRS) from director of nursing (DON) dated 11/16/23, at 1:22 p.m. indicated nursing assistant (NA)-A was suspended pending further investigation of an allegation of verbal abuse. An email to human resource specialist (HRS) and administrator dated 11/17/23, at 4:06 p.m. indicated social worker (SW), therapy, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-06-04 · tag F0574 — widespread
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the most up to date Nursing Home Resident [NAME] of Rights (RBOR) was displayed for residents, visitors, and staff to review. This had the potential to affect all 88 residents currently residing in the facility, as well as all staff and visitors.Findings include: On 6/2/26 at 10:13 a.m., it was observed that RBOR poster was displayed in a locked glass case right off the main entrance, near the elevators, which lacked the date of print. A facility combined RBOR was posted next to the entrance of the therapy room, just off the main lobby, which was dated 11/16. On 6/2/26 at 2:15 p.m. the administrator stated she was unaware any changes made to the RBOR form and was unaware of the need to obtain and post the updated version. The facility policy, Posting Information, Social Services-Rehab/Skilled, revised 12/23/25, identified all residents residing in the facility had the right to be aware of a certain location where information concerning it's [the facility] operation, as well as their [the residents]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-06-04 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure all recent facility survey results were posted in an accessible location for residents, staff, and visitors. This had the potential to affect all 88 residents residing in the facility as well as staff and visitors.Findings include: On 6/2/26 at 10:13 a.m., a review was completed of the facility survey binder, located on a table on the side wall of the lobby. A review of the binder was completed to ensure all surveys from the last recertification, completed 2/14/25, and subsequent follow up surveys (including complaint investigations and their findings) were available for review. Upon review of the documentation, it was noted that the binder lacked information from the following complaint investigations surveys completed on 12/31/25, 4/2/26, 4/8/26 and 5/15/26.On 6/2/26 at 2:16 p.m. the administrator reviewed the survey binder and acknowledged the above listed survey results were lacking in the binder. Administrator stated the survey results in the binder were to reflect the survey results of the past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to GOOD SAMARITAN SOCIETY — 92 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 5 of 54.0+1.0 vs chain
Quality measures 4 of 52.8+1.2 vs chain
The other 91 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Edgebrook Care CenterEdgerton, MN 1 of 5Good Samaritan - IndianolaIndianola, IA 1 of 5Good Samaritan - Red OakRed Oak, IA 1 of 5Good Samaritan Society - AtkinsonAtkinson, NE 1 of 5Good Samaritan Society - BlackduckBlackduck, MN 1 of 5Good Samaritan Society - Grand Island VillageGrand Island, NE 1 of 5Good Samaritan Society - LakotaLakota, ND 1 of 5Good Samaritan Society - Mary Jane BrownLuverne, MN 1 of 5Good Samaritan Society - St Luke's VillageKearney, NE 1 of 5Good Samaritan Society - WindomWindom, MN 1 of 5Good Samaritan Society De SmetDe Smet, SD 1 of 5Good Samaritan Society MillerMiller, SD 1 of 5Salem Lutheran HomeElk Horn, IA 1 of 5Souris Valley Care CenterVelva, ND 1 of 5St Vincent's - A Prospera CommunityBismarck, ND 1 of 5Sunset Drive - a Prospera CommunityMandan, ND 2 of 5Good Samaritan - AtwoodAtwood, KS 2 of 5Good Samaritan - Decatur CountyOberlin, KS 2 of 5Good Samaritan - EsthervilleEstherville, IA 2 of 5Good Samaritan - MansonManson, IA 2 of 5Good Samaritan - OttumwaOttumwa, IA 2 of 5Good Samaritan - WaukonWaukon, IA 2 of 5Good Samaritan Society - BottineauBottineau, ND 2 of 5Good Samaritan Society - Hastings VillageHastings, NE 2 of 5Good Samaritan Society - OakesOakes, ND 2 of 5Good Samaritan Society - Park RiverPark River, ND 2 of 5Good Samaritan Society - St John'sKearney, NE 2 of 5Good Samaritan Society - St Martin VillageRapid City, SD 2 of 5Good Samaritan Society - SuperiorSuperior, NE 2 of 5Good Samaritan Society - Waconia And Westview AcreWaconia, MN 2 of 5Good Samaritan Society CantonCanton, SD 2 of 5Good Samaritan Society Luther ManorSioux Falls, SD 2 of 5Good Samaritan Society New UnderwoodNew Underwood, SD 2 of 5Good Samaritan Society Sioux Falls CenterSioux Falls, SD 2 of 5Good Samaritan Society Sioux Falls VillageSioux Falls, SD 2 of 5Good Samaritan-LiberalLiberal, KS 2 of 5The Good Samaritan Society-Kissimmee VillageKissimmee, FL 3 of 5Good Samaritan - AlgonaAlgona, IA 3 of 5Good Samaritan - DavenportDavenport, IA 3 of 5Good Samaritan - HolsteinHolstein, IA

Showing 40 of 91; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SANFORDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 01/01/2019
THE EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETYOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 01/01/2019
BROWN, GEORGEIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2025
DYKHOUSE, DANAIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
ENGBRECHT, WESLEYIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
GASSEN, WILLIAMIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 05/30/2024
GULSVIG, NEILIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
HERSETH SANDLIN, STEPHANIEIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
LUNDEEN, MARKIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
MCCAUSLAND, MAUREENIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2025
MOLBERT, LAURISIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
NORTH, ANDREWIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
SCHIEFFER, KEVINIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2025
SHULKIN, DAVIDIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
TEIKEN, BRENTIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
VENTLING-HERRMANN, MARNIEIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/30/2024
WENZEL, THOMASIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 01/01/2025
FLUIT, JOELIndividualCORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 01/08/2026
MIDDLETON, AIMEEIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/27/2022
OLSON, NICHOLASIndividualCORPORATE OFFICER; ADP OF THE SNFsince 04/08/2024
SCHEMA, NATHANIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2022
BLAESER, KALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/27/2021
MIELKE, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/27/2020
MORRISON, TONYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2019
SANDGREN, DEEANDRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/16/2023
DTN STAFFING INCOrganizationADP OF THE SNFsince 08/02/2024
FOCUSONE SOLUTIONSOrganizationADP OF THE SNFsince 03/04/2024
GRAPE TREE MEDICAL STAFFING LLCOrganizationADP OF THE SNFsince 04/13/2018
THRIFTY DRUG STORES INCOrganizationADP OF THE SNFsince 08/01/2017

CMS files one row per role, so the 56 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.7M
Net patient revenuemost recent cost report
+8.6%
Operating marginrevenue minus expenses
$1.9M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 51%Medicare 6%Other / private 43%

This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$389per resident / day
operating cost
$11,833per month
≈ monthly operating cost
$426per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245279. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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