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Aperion Care International

4815 South Western Ave, Chicago, IL 60609 · For profit - Limited Liability company · 218 certified beds · (773) 927-4200 Medicare & Medicaid certified

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Flagged for abuse8 actual-harm citations$106,504 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 8 actual-harm citations
  • a high number of inspection citations overall (71) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $106,504 in federal fines (most recent 2026-02-04)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 24% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1845 W 47th St · (773) 927-5524 · Call to confirm hours
Pharmacy
Walgreens0.1 mi
4710 S Western Ave · (773) 579-0366 · Call to confirm hours
Grocery
2416 W 47th St · (773) 927-5252 · Call to confirm hours
Park
4830 S Western Ave · (312) 742-7529 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.0%13.4%15.4%better
Long-stay residents who lose too much weight0.9%6.3%5.4%better
Long-stay residents with a catheter left in their bladder1.5%0.9%0.9%worse
Long-stay residents with a urinary tract infection0.1%1.5%2.0%better
Long-stay residents with depressive symptoms93.6%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.1%0.1%0.1%worse
Long-stay residents with falls causing major injury1.0%3.1%3.3%better
Long-stay residents whose ability to walk worsened14.2%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication5.2%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine67.7%91.8%95.3%worse
Long-stay residents with pressure ulcers8.3%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control28.7%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table20.7%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.1%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine34.5%63.1%79.4%worse
Short-stay residents rehospitalized after admission22.6%26.1%22.6%typical
Short-stay residents with an outpatient ER visit9.3%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.892.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.142.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

31.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 163 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

31.3%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
34.4%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 34.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 61 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF31.3%CMS range 24.2–39.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.6–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge34.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge49.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge26.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.9%CMS range 3.2–9.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.161.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.39
RN hours/ resident / day
0.97
LPN hours/ resident / day
1.78
Aide hours/ resident / day
3.14
Total nurse hours/ resident / day
0.36
RN hoursweekends
48.1%
Total nursing turnover
55.2%
RN turnover

How full it usually is: this home is certified for 218 beds and averages 193.0 residents a day — about 89% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.14 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.78 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.29 on weekdays — 16% thinner on weekends. RN hours go from 0.41 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2024-05-02)
15
at the previous standard inspection (2023-07-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

71 citations, most serious first. The 18 most serious are shown; the remaining 53 are one tap away and print in full.

  • Actual harm · Gcited before2026-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure resident safety and supervision while transporting one resident (R1) in a wheelchair without leg rests resulting in the resident sustaining a fracture This failure affected one residents (R1) out of six residents reviewed for safety and supervision. The findings include: R1's Face sheet dated 2/17/2026 documents a diagnosis of but not limited to other specified disorders of muscle, right side sciatica, unilateral primary osteoarthritis-right knee, age-related osteoporosis without current pathological fracture, and limitations of activities due to disability. R1's Minimum Data Set Section C 12/19/2026 dated documents a BIMS (Brief Interview Mental Status) Score of 15 which is an indication of an intact cognition. R1's Care Plan initiated 8/11/2025 and revised on 12/30/2025 documents, in part a focus for extremities related to other abnormalities of gait and mobility, sciatica right side, unilateral primary osteoarthritis right knee and cerebral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect a resident (R1) from physical abuse for one resident from another resident (R2), with potential of aggressive behaviors including verbally threatening to hit others, for three residents reviewed for physical abuse. This failure resulted in R1 observed with redness to her cheek and saying she was hit and R1 experiencing emotional distress and feelings of being unsafe in the facility. Findings include: On 02/02/2026 at 12:54PM, R1 states she was lying in her bed at approximately 8:30PM on Friday 01/30/2026 when an unknown male (identified as R2) walked into her room. R1 states she told R2 that he had entered the wrong room. R1 states R2 then walked over and sat on the edge of her bed and began to pull her sheets down off of her. R1 states R2 then began to walk towards her and she placed the bedside table in front of her and held on to it to keep R2 away. R1 states R2 tried to pull the bedside table away from her but she held on tight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement fall prevention interventions for a resident at high risk for falls for one (R1) out of three residents reviewed for falls in a total sample of three. These failures resulted in R1 had an unwitnessed fall on 04/01/2025. R1 sustained a left femur fracture. Findings include: Facility's final reported incident (FRI) report dated 4/2/25, documents in part, resident (R1) is alert and oriented to name. R1 needs consistent verbal cueing and reminder. R1's gait is unsteady, requires staff's assistance for transfers and ambulation. On 04/01/2025 at approximately 5:00 AM, resident (R1) observed in the room near bathroom on buttocks next to wheelchair. At 8:33 AM, nurse assessed R1 during am (morning) care and noted resident refusing to get out of bed. Resident stated, tengo dolor (Spanish translated to English means I have pain), while pointing to his lower back. Follow up with hospital revealed resident sustained a left femur fracture.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interviews and record review, the facility failed to provide emergency care for one resident (R2) who had an unwitnessed fall and complained of leg pain. This failure resulted in R2 sustaining a hip fracture that was not detected until more than twelve hours later. Findings include: R2 is [AGE] year old with diagnosis including but not limited to: Displaced intertrochanteric fracture of right femur, unspecified fall, unsteadiness on feet, limitation of activities due to disability, other abnormalities of gait and mobility. On 2/20/25 at 11:50 PM, R2 stated, I was walking around when I fell. I told my nurse that I had fallen and my leg was hurting. I went to the hospital the next day and had surgery on my leg. Surveyor asked if R2's leg was x-rayed in the facility after his (R2's) fall. R2 stated that his leg was not x-rayed until he (R2) arrived to the hospital on the next day. On 2/20/25 at 12:20 PM, V4 (LPN/Licensed Practical Nurse) stated, the purpose of a stat x-ray after a fall is to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement individualized fall prevention interventions for one of three residents (R1) reviewed for falls. R1 fell four times in 26 days, including two falls on the same day (4/1/2024). This failure resulted in R1 falling and sustaining fractures of the sacral spine and coccyx on 3/12/2024. Findings include: On 4/12/2024 at 1:39 PM R1 was observed sitting in wheelchair behind nurses station. R1 said I fell five times, they told me not to get up. I had to go to the bathroom, they didn't help me, I wouldn't have got up (to the bathroom) if they had, I wouldn't have got up by myself. On 4/12/2024 at 11:38 AM, V4 (Restorative Director/Fall Nurse) said the IDT (Interdisciplinary Team) is responsible for determining the Root Cause Analysis for falls and developing interventions to prevent further falls. R1's medical record (Face Sheet) documents R1 is a [AGE] year-old admitted to the facility on [DATE] with diagnoses including but not limited to:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to provide dialysis services to 1 (R3) out of three residents who were reviewed for dialysis. This failure resulted in R3 being sent to the emergency department and experiencing lower extremity edema, mild hypervolemia, and metabolic acidosis. Findings include: According to R3's facesheet, R3 was admitted on [DATE]. R3's diagnosis (onset date 01/05/2024) consist of, systolic and diastolic congestive heart failure, dysphagia, shortness of breath, type 2 diabetes mellitus, end stage renal disease, dependence on renal dialysis, cardiomegaly hypertension, anemia, acute kidney failure, and benign prostatic hyperplasia. R3's progress note from 01/05/2024 documents in part: R3 admitted to facility from outside hospital. Resident is Alert and Oriented x 3. R3's admitting Dx; Congestive Heart Failure. SOB, Depression, Chest Pain. R3 has a history of atrial fibrillation, anemia, Acute Kidney Injury, Hypertension, Diabetes Mellitus, Cardiomegaly, Renal Cancer, Left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to follow its policy and procedures for Fall Prevention by not properly completing a fall risk assessment to determine fall risk factors, failed to target approaches to reduce risks, failed to post fall and quarterly, and failed to not ensure that the residents' care plan addresses each fall, identifies fall risks, and interventions were changed with each fall for three (R1, R5, and R6) out of four residents reviewed for falls. R1 fell on the floor on 06/07/2023 while located inside of her room and sustained a facial bone fracture. R6 sustained a cerebral hemorrhage due to a fall dated 08/08/2023. Findings Include: Face sheet dated 09/06/2023, documents that R1 is an [AGE] year-old female with diagnoses not limited to: Cognitive communication deficit, need for assistance with personal care, abnormalities of gait and mobility, adult failure to thrive, and generalized anxiety disorder. R1's MDS (Minimum Data Set) dated 07/28/2023, documents that R1 has a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-08-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records review the facility failed to follow thier abuse policy for 1 resident (R60) being free from physical abuse by 1 resident (R102) out of 3 residents reviewed for abuse. R102 hit R60 on the head. The facility also failed to ensure 1 resident (R53) was free from verbal abuse by V5 (Certified Nursing Assistant). These failures resulted in R60 verbalizing feeling scared and unsafe due to physical assault by R102; and R53 verbalizing feeling scared of staff treating her badly and staff retaliation. Findings include: R60 is a [AGE] years old, observed with bilateral below the knee amputation. Per R60's minimum data set assessment dated [DATE] on brief interview on mental status (BIMS). R60 scored 12, that means his (R60) cognition was borderline between no impairment to moderate impairment. Due to bilateral leg amputation R60 uses his wheelchair for locomotion and does not ambulate. R102 is [AGE] years old, with medical diagnosis of violent behavior. Per R102 Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper Personal Protective Equipment (PPE) was worn during wound care for one (R6) of four residents reviewed for Infection Control. The findings include:R6's admission record / face sheet shows admit date on 11/7/2025 with diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, Other asthma, Type 2 diabetes mellitus, Acute on chronic systolic (congestive) heart failure, Unspecified fracture of upper end of right humerus, Venous insufficiency (chronic) (peripheral), Essential (primary) hypertension, Atherosclerotic heart disease of native coronary artery, Other myocardial infarction type, Heart failure, Unspecified osteoarthritis, Nephrotic syndrome, Spinal stenosis lumbar region without neurogenic claudication. MDS (Minimum Data Set) dated 2/6/26 shows R6's cognition is intact.On 4/7/26 11:55AM V11 (Wound Care Coordinator, LPN / Licensed Practical Nurse) stated R6 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect residents from resident-to-resident verbal abuse. This failure affects one (R6) resident out of four residents reviewed for abuse in a total sample of six. As a result of this failure, R3 verbally abused R6 on 06/14/25. Findings include: On 06/17/2025, at 11:10 AM, R3 stepped out of the restroom ambulating without an assistive device, in no apparent distress. R3 agreed to speak to the surveyor by his bed. R3 stated that this past Sunday he was coming out of the bathroom. His previous roommate R6, was yelling at one of the housekeepers. R3 was yelling, why don't you clean my bed? Why do you clean R3's only? R3 stated that when he heard this R3 told R6 they do clean yours too. The housekeeper lady said, yes [NAME] I do it for you. R3 stated that R6 got in R3's face and said, you know what, I'm tired of you too, you are always on the phone. R3 stated I told him I have family I speak to, I don't bother you sir. R6 tried to get in my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-29 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide radiology services in a timely manner. This failure affected 1 resident (R3) out of three residents reviewed for injuries of unknown origin. Findings include: On 5/27/25 at 11:57am, R3 said, I'm (R3) doing pretty good. I (R3) like it here. Not sure what happened to my hand. The nurse said it (left hand) was swollen and I (R3) needed an x-ray. Don't know what happened. It (left hand) didn't even hurt, so I (R3) thought everything was all good. Then they (staff) told me (R3) my finger was fractured. I (R3) don't know how. No, I (R3) didn't fall. I (R3) don't remember hitting it (left hand) on anything. R3's face sheet documents diagnoses that include but are not limited to dementia, major depressive disorder, and suicidal ideations. R3's Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief Interview of Mental Status (BIMS) score of 06 which indicates that R3's cognition is severely impaired. R3's progress note, dated 5/7/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that two residents (R3 and R4) were free from physical abuse. This failure affected two residents (R3 and R4) reviewed for abuse, resulting in R4 sustaining a laceration above the right eye. Findings include: R4's Brief Interview for Mental Status (BIMS) dated 2/24/2025 documents R4 has a BIMS score of 15, which indicates R4's cognition is intact. On 3/25/2025 at 12:23pm R4 observed sitting in wheelchair in his room watching television. R4 alert and oriented times three. On 3/25/2025 at 12:25pm R4 was interviewed regarding the incident that occurred with his roommate (R3) on 3/1/2025. R4 stated we (R3 and I) had a little altercation. R4 stated I really can't remember what happened. R4 stated I do remember the both of us had to go out to the hospital. R4 stated I had a little cut above my right eye. R4 stated I was moved from the room on the first floor to this room on the second floor. R4 stated I don't know if my roommate had any injuries. R4 stated I have not seen my old roommate since the incident happened. R3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-03 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a resident escort for one (R3) of nine residents who require assistance to podiatry appointments. This failure has the potential to affect one resident reviewed for medical appointments. Findings include: R3 is a [AGE] year-old male, admitted to the facility on [DATE] with diagnoses not limited to: Hemiplegia and Hemiparesis, Diabetes Mellitus, Hypertension, Contracture, Vascular Syndromes of Brain In Cerebrovascular Diseases, Spastic Hemiplegia Affecting Left Nondominant Side, Contracture, Right Wrist, Unsteadiness On Feet, Lack Of Coordination, Hypothyroidism, Abnormal Weight Loss, Vitamin D Deficiency R3's BIMS dated 11/22/2024 documents score of 10 indicating moderately impaired cognition. On 1/31/2025 at 1:40pm R3 asked surveyor if surveyor was from the state (Illinois Department of Public Health). Surveyor confirmed she was from the state. R3 was dressed, groomed, sitting in a wheelchair with foley catheter, wearing non-skid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-27 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the facility policy and provide two (R12 and R13) residents confidentiality of medical records. This failure has the potential to affect 23 residents residing on the second floor and 23 residents residing on the third floor. Finding include: R12 is a [AGE] year-old male, admitted to the facility on [DATE] with diagnoses not limited to: Essential (Primary) Hypertension, Syncope and Collapse, Acute Respiratory Failure with Hypoxia, Hypothyroidism, Unspecified, Anemia, Unspecified, Malignant Neoplasm of Parotid Gland R13 is a [AGE] year-old female, admitted to the facility on [DATE] with diagnoses not limited to: Type 2 Diabetes Mellitus Without Complications, Hyperglycemia, Unspecified, Chronic Obstructive Pulmonary Disease, Unspecified, Acute Kidney Failure, Unspecified, Cognitive Communication Deficit On 1/24/2025 at 1:56pm surveyor rounding on second floor in hall observed V10's (LPN) computer on cart three unattended with R12's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement pressure ulcer prevention interventions as stated in the care plan for residents at risk for pressure ulcers. This failure has the potential to affect four residents (R9, R10, R11, and R12), reviewed for wheelchair cushions as a pressure ulcer prevention intervention for residents. Findings include: On 1/8/25 at 12:02pm during observation of residents in the third-floor dining room, R9, R11 and R12 were observed in the dining room sitting in the wheelchair without pressure relieving cushion. Again at 12:15pm, all 3 residents were still in the wheelchairs without cushions. At this time, V5 (CNA/Certified Nurse Assistant) who was with the residents at the time was notified and stated that (V5) would ask Restorative. On 1/8/25 at 12:07pm during observation of residents in the second-floor dining room, R10 was observed in the dining room sitting in the wheelchair without pressure relieving cushion. Again at 12:25pm, R10 was still in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed implement fall prevention interventions as stated in the care plans and follow facility fall prevention policy for three (R3, R4 and R5) of four residents reviewed for accidents on the sample list of 13. Findings include: On 1/6/25 at 11:25am in the second-floor dining room, R3 was observed sitting in the wheelchair in the day room wearing red socks with white patterns that are all smooth on the bottom. Again at 11:45am, R3 still had the same pair of socks on. The surveyor notified V4(CNA/Certified Nurse Assistant). V4 stated I know residents should wear proper shoes or non-skid socks. (R3) should wear non-skid socks since she is not wearing shoes. I will ask someone to get the nonskid socks. On 1/6/25 at 11:10am in the third-floor dining room, R4 and R5 were both observed. R4 was in the wheelchair with grey socks that are smooth on the bottom. R5 also was in the wheelchair with grey socks that are smooth on the bottom. V5(CNA/Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-25 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and records review, the facility failed to follow their abuse policy and procedure to develop comprehensive person-centered care plans that includes goals and approaches to prevent abuse for 4 (R1, R2, R3, R4) out of 4 residents reviewed. Findings Include: R1's face sheet shows an admission date of 6/11/24 with included diagnoses but not limited to Dysphagia Oropharyngeal Phase and Protein-Calorie Malnutrition. R1's Minimum Data Set (MDS) assessment dated [DATE] shows R1 has severe impairment with cognition. R1's Abuse/Neglect Screening dated 6/30/24 shows R1 is at risk for abuse. R1's comprehensive care plan shows R1 has self-care and mobility deficit. R1's care plan does not include goals and approaches to prevent abuse. R2's face sheet shows an admission date of 5/2/24 with included diagnoses but not limited to Major Depressive Disorder, Multiple Sites Contracture of Muscle, and Type 1 Diabetes Mellitus. R2's MDS assessment dated [DATE] shows R2 is cognitively impaired. Facility Reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-14 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide a.) sufficient licensed nursing staff (Registered Nurse/Licensed Practical Nurse) on 5/10/24, b.) sufficient certified nursing assistants (CNA) on 05/12/24, c.) adequate staffing to ensure Activities of Daily Living (ADL) care provided to dependent resident who required assistance with bladder/bowel incontinence, d.) adequate staffing to ensure medication administration dispensed in a timely manner. This failure could potentially affect 207 residents residing in the facility as of census dated 6/11/24. Findings include: On 06/12/24 at 11:09 AM, R9 stated to another team surveyor that R9 had been waiting for two hours to be changed and that survey observed R9's incontinence brief to be soiled with urine and feces. R9 told the team surveyor that R9 had used R9's call light at 9:00 AM to alert staff that R9 had a bowel movement and needed to be changed. R9 stated R9 always has to wait for at least two hours and at times almost three hours to be taking care of. R9 stated staff is not sufficient to take…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 53 citations
  • Potential for harm · Ecited before2024-06-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that medications were given as ordered by the prescriber. This failure affected 6 (R2, R4, R5, R6, R7, R8) of 6 residents reviewed for improper nursing care. The findings include: R2's health record documented admission Date on 1/20/2024 with diagnoses not limited to Unspecified sequelae of cerebral infarction, Encounter for palliative care, Dysphagia following other cerebrovascular, Occlusion and stenosis of right carotid artery, Acquired absence of left leg below knee, Atherosclerotic heart disease of native coronary artery, Non-st elevation (nstemi) myocardial infarction, Type 2 diabetes mellitus without complications, Essential (primary) hypertension, Unspecified dementia. R4's health record documented admission Date on 11/28/2020 with diagnoses not limited to Other seizures, Type 2 diabetes mellitus without complications, Acute respiratory failure with hypoxia, Essential (primary) hypertension, Personal history of covid-19, Hypothyroidism, Anemia, Gastro-esophageal reflux disease without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to affirm the right of the resident to be free from physical abuse. This failure has affected 1 (R3) of 5 residents reviewed for abuse. Findings Include: On 6/11/24 at 11:03 AM, R4 speaks Spanish with little English, V23 (Housekeeper) assisted in interpreting to R4. R4 stated on 4/26/24, during the 3-11 shift R4 was in the dining room writing on a paper. R4 stated R3 bumped R3's wheelchair into R4's wheelchair. R4 denied hitting R3 in the back. On 6/11/24 at 11:37 AM, R3 stated R3 cannot remember what happened on 4/26/24. Surveyor asked if R3 feels safe in the facility? R3 stated R3 does not know. On 6/11/24 at 12:43 PM, V26 (Social Service Director) stated V26 has been on the 3rd floor in this facility for five years. V26 stated V26 was on vacation during the incident between R3 and R4, but V26 heard that there was a physical altercation between R3 and R4. Surveyor asked what intervention the facility put in place after the incident? V26 stated R4 was moved from 3rd floor to the 2nd floor. On 6/11/24 at 2:12 PM, V12 (Social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure incontinence care was provided in a timely manner for 1 (R9) of 3 residents who needed assistance with toileting reviewed for improper nursing care. The findings include: R9's health record documented admission Date on 9/17/2021 with diagnoses not limited to Hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage affecting left non-dominant side, Type 2 diabetes mellitus, Hyperlipidemia, Major depressive disorder, Unspecified atherosclerosis, Other seizures, Unspecified acute conjunctivitis left eye, Essential (primary) hypertension, Long term (current) use of anticoagulants, Personal history of other venous thrombosis and embolism, Gastro-esophageal reflux disease without esophagitis. On 6/12/24 at 11:09am Observed R9 lying on bed, alert, oriented x 3, verbally responsive. Stated he did a bowel movement and had called a little after 9am and staff stated to him that she still has other residents that she is taking care of. R9 said he has been waiting for 2 hours to be changed. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-02 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the facility abuse policy to perform criminal background checks for new residents within 24 hours of admission which affected R198, R199, R200, and R202 in the sample of 88 residents reviewed and has the potential to affect 192 residents in the facility reviewed for abuse. Findings include: On 4/29/24 at 12:25 pm, V13 (Admissions Director) stated that resident criminal back ground checks are done for residents when they come in within 24 hours. When asked if a resident is admitted at 9:00 am, should the criminal background check be done by 9:00 am on the following day, V13 stated, Yes. V13 stated that V13 will initiate the Criminal History Information Response Process (CHIRP) request by filling out the Resident Background Check with the new resident's first and last names, gender, birthdate and race and email the request to the facility's corporate office to process the CHIRP request. On 4/30/24 at 11:23 am, V13 (Admissions Director) stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-02 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to label and store biologicals in accordance with pharmaceutical recommendations; failed to store medications in a sanitary condition; failed to discard of expired medications; failed to maintain appropriate temperature in storing medications; failed to account for and store narcotics safely. This failure affects 22 residents (R104, R121, R11, R32, R126, R75, R76, R168, R144, R67, R144, R124, R114, R162, R140, R170, R27, R136, R28, R156, R30, R34) and has the potential to affect residents who receive medications on the first, second and third floor medication carts out of 88 residents sampled. Findings include: On 04/29/24 at 10:38 AM Surveyor observed medication storage fridge in the 3rd floor medication storage room with no thermometer in fridge. Temperature log for medication storage intact and shows all temperatures within stated range. V27 (Licensed Practical Nurse Unit Manager) stated we would not be able to track temperatures without a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents' food items in the facility kitchen are properly labeled, dated when received and when opened, and a food package is securely sealed after opening; failed to discard expired food items; failed to follow proper food storage practices and labeling food to prevent food-borne illnesses; failed to ensure that staff store their food and drinks out of the facility kitchen used for residents; failed to record the cooler and freezer temperature logs; failed to maintain the proper sanitation levels of the kitchen sanitation buckets; failed to accurately test the sanitation level of the sanitation buckets in the kitchen; and failed to ensure sanitation was maintained related to the cleanliness of the kitchen. These failures have the potential to affect all 185 residents receiving an oral diet in the facility. Findings include: 04/28/24 at 9:16 am, Surveyor entered the facility's kitchen area. Surveyor observed V14 (Dietary Cook)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-02 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure there is no accumulation of lint at the bottom of the lint compartment in an effort to provide a safe environment to the residents. These failures have the potential to affect all 192 residents in the facility. Findings include: On 04/29/2024 at 12:54pm, V16 (Housekeeping Director) opened the drawer of the lint compartment of dryer #1 and stated we (facility) clean the lint screen every day. This surveyor requested V16 to pull out the drawer of the lint compartment. There were accumulation of lint at the bottom of the dryer 1 that housed the lint compartment. V16 stated we don't mess with that, that's maintenance. On 04/29/2024 at 12:58pm, V25 (Laundry) stated that is an issue because lint could catch fire. Maintenance checks the washer and dryer once a week. V24 (Maintenance Director) was here 1 and ½ week ago because the lint compartment was flooded. On 04/29/2024 at 1:01pm, V24 checked the bottom of dryer 1 that housed the lint compartment and stated that is not good, it could catch fire. It is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have low air loss mattress at the correct weight settings for five residents (R73, R38, R8, R43 and R18) of five residents reviewed for pressure ulcers in a total sample of 88 residents. Findings include: 1. On 4/28/24 at 10:09am, R73 was observed on a low air loss mattress set at 180 pounds. When asked about R73's weight, R73 replied, Last month (R73) weighed 85 pounds. (R73) have a sore on my butt that they change every day. Facility presented document, title, Weights and Vitals Summary, dated 4/5/24, which shows R73's weight is 93.6 pounds. R73's MDS (Minimum Data Status), section M, dated 4/05/24, states that R73 is at risk for developing pressure ulcers/injuries, has 1 stage 3 pressure ulcer and should have a pressure reducing device for bed. R73's Preventive Interventions Worksheet, dated 4/23/24, documents, in part, a Braden scale of 12 which indicates R73 is at high risk for developing pressure ulcers. R73's Care Plan, dated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure the nebulizer mask was secured, when not in use, for one resident (R32) and oxygen tubing was dated for 3 residents (R74, R87 and R88). The failure affected 4 residents (R32, R74, R87 and R88) out of a sample size of 88 residents. Findings include: R88 has a diagnosis of Chronic Obstructive Pulmonary Disease, Acute and Chronic Respiratory Failure, Hypoxemia, and Shortness of Breath. R88 has a Brief Interview of Mental Status score of 13. On 4/28/2024 at 10:15am surveyor observed R88's oxygen tubing with no date on it. On 4/30/2024 at 10:50am surveyor observed R88's oxygen tubing with no date on it. On 4/30/2024 at 10:54am V10 (Registered Nurse) stated the oxygen tubing should be dated. Physician Order Summary with active orders as of 4/30/2024 documents, in part, Apply oxygen per nasal cannula prn (as needed). Policy titled Oxygen and Respiratory Equipment Changing/Cleaning with a revised date of 1/07/2019 documents, in part, to provide guidelines to employees for changing all disposable respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-02 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the dumpster's were closed and free from overflowing trash. These failures have the potential to affect all 192 residents residing at the facility. Findings include: On 4/28/24, V1 (Administrator) and V3 (Regional [NAME] President of Operations) confirmed that the resident census was 192 active residents on 04/28/24 at the facility. On 4/28/2024 at 11:33 am, Surveyor and V16 (Housekeeping Director) inspected the facility dumpster area and observed two dumpster's: one dumpster lid open and one dumpster lid unable to close with overflowing trash and boxes hanging outside the dumpster. On 04/28/24 at 11:35 am, V16 stated that the dumpster lids should remain closed for rodent and animal control at the facility. V16 stated that it is V16 and V24 (Maintenance Director) responsibility to check the dumpster area at the facility. The facility's document dated 2020 and titled Garbage and Rubbish Disposal documents in part: Guidelines: garbage and rubbish will be disposed of to ensure a clean and sanitary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure staff appropriately performed hand hygiene between residents during meal tray pass in an effort to prevent spread of infectious microorganism. This failure affected 9 (R8, R25, R31, R54, R64, R100, R117, R180, R197) residents reviewed for infection control in the total sample of 88 residents. Findings include: On 4/28/24 at 12:40 pm, V48 (Dietary Aide) observed plating residents' lunch meal trays from the steam table in the dining room. V20 (Certified Nursing Assistant, CNA) observed standing waiting to pass prepared trays from the steam table, and V20 did not perform hand hygiene by using alcohol based hand sanitizer (ABHS) or hand washing. On 4/28/24 at 12:48 pm, V22 (CNA) now observed in dining room to pass lunch trays, and V22 did not perform hand hygiene. On 4/28/24 at 12:52 pm, R197 observed sitting at a dining room table in wheelchair. V20 (CNA) retrieved the prepared lunch tray from cart next to the steam table and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the call light was accessible for one resident (R18) who was reviewed for call lights. This failure had the potential to affect 1 resident out of a sample of 88 residents. Findings include: On 04/28/24 at 11:59am, R18 was observed lying in bed, on her right side, with call light laying on the floor under R18's bed and out of reach. R18 is not capable of being interviewed. R18's admission Record documents, in part, R18's diagnoses including but not limited to: unspecified osteoarthritis, unspecified dementia, anemia, type 2 diabetes mellitus, chronic kidney disease, pressure ulcer of sacral region unstageable, pressure-induced deep tissue damage of right heel, and pressure ulcer of other site stage 4. R18's Staff Assessment for Mental Status, dated 4/17/24, documents, in part, that R18 has short and long-term memory problems and cognitive skills for daily decision making are moderately impaired. On 4/28/24 at 12:05pm, V21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that residents who require assistance with ADLs (Activities of Daily Living) received the assistance. This failure affected three residents (R7, R40 and R189) out of a sample of 88 residents reviewed for ADL care. Findings include: On 04/28/2024 at 10:44am, R189 has facial hair on chin and upper lip, R189 stated staff was just here. I (R189) was not offered assistance to shave my (R189) lip and chin. I (R189) did not know that they (staff) can do that. Staff did not say anything about me having hair on my chin and lip. The hair on my lip and chin are irritating because they are long. Of course, I (R189) need staff to help shave myself. On 04/28/2024 at 10:45am, surveyor informed V6 (CNA) that R189 requested assistance with shaving her (R189) facial hair. V6 looked at R189 facial hair and stated 'Okay.' On 04/28/2024 at 11:23am, R40 has facial hair on her (R40) chin. R40 stated I (R40) need assistance with shaving my chin. I (R40) cannot do it myself (R40) because I (R40) am afraid I (R40) will cut…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review, the facility failed to ensure that an adaptive device (splint/palm grip) was in place of a contracted hand for one resident (R18) who was reviewed for limited mobility. This failure had the potential to affect 1 resident out of a sample of 88 residents. Findings include: On 04/28/24 at 11:59am, R18 was observed lying in bed, on her right side, with no hand assistive device (splint/palm grip) in either R18's right or left hands. The splint/palm grip was observed laying on R18's bedside dresser. On 4/28/24 at 1:44pm, R18 was again observed without the splint/palm grip in place in either R18's right or left hands. V21 (Licensed Practical Nurse/LPN) stated, Yes, she (R18) does have an order for the (splint/palm grip) to be placed in her right hand. (V21) am not sure why it is not in her hand. It's to help prevent the contracture from worsening. V21 then picked up the splint/palm grip from R18's bedside dresser and placed it in R18's right hand. R18 is not capable of being interviewed. R18's admission Record documents, in part, R18's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to properly log personal refrigerator temperatures for two (R22 and R87) of two residents with personal refrigerators in their rooms on the total sample list of 88. Finding include: On 04/28/24 at 11:05 am, Surveyor observed R87 in R87's room awake, alert and oriented sitting in a wheelchair. Surveyor inspected R87's refrigerator and observed R87's refrigerator temperature at 40 degrees Fahrenheit (F), R87's refrigerator temperature logs sheet with missing temperatures and incomplete. R87 stated staff at the facility inspects R87's refrigerator about once a week. The facility's document dated Month: April, Year : 2024 and titled Medication Refrigerator Temperature log Location R87's: shows missing temperature logs for 04/02/24, 04/04/24, 04/07/24, 04/09/24, 04/11/24, 04/14/24, 04/17/24, 04/18/24, 04/21/24, 04/23/24, and 04/25/24. R87's face sheets shows that R87 has a diagnosis which includes but is not limited to morbid obesity due to excess calories, hyperlipidemia, hemiplegia and hemiparesis following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure ADL (Activities of Daily Living) care was provided for a dependent resident who required assistance with bladder and bowel incontinence for one of three residents (R3) reviewed for ADL care. Findings include: On 4/12/2024 at 1:15 PM R3 was observed sitting up in bed with head of bed elevated approximately 45 degrees, oxygen per nasal cannula gastric tube feeding was infusing at 70cc/hour (cubic centimeter/hour) on infusion pump at bedside, splint was noted to left hand. Bilateral side rails were elevated, low air loss mattress was on and functioning, bed, in low position, call light was not within reach (tied to right side rail, dangling on floor between side rail and bed frame). R3 was unable to answer questions. Roommate's call light activated at 1:29 PM. On 4/12/2024 at 1:30 PM, with V5 (CNA). Blue line noted to front of R'3 brief. V5 said that means she's wet. V5 opened R3's brief, brief was saturated with dark colored urine. V5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly assess and obtain a physician's order for newly identified skin alteration for one of three residents (R2) reviewed for wounds. Findings include: R2's medical record (Face Sheet) documents R2 is an [AGE] year-old admitted to the facility on 2.24.2022 with diagnoses including but not limited to: Cerebral Infarction, End Stage Renal Disease, Type 2 Diabetes, Peripheral Vascular Disease, Idiopathic Aseptic Necrosis of Right Foot, and Idiopathic Aseptic Necrosis of Left Foot. On 4/12/2024 at 3:53 PM V2 (ADON - Assistant Director of Nursing) said V11 (LPN-Licensed Practical Nurse/Treatment Nurse) notified me that resident R2 had to go out (to the hospital), it was serious. V2 said, when V8 (Agency LPN-Licensed Practical Nurse) assessed the wound (documented as skin tear by V8), V8 should have completed a head-to-toe assessment; head to toe assessments should be completed with each new wound. On 4/16/2024 at approximately 12:30 PM, V11 (LPN-Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, facility failed to follow appropriate supervision measures during activities of daily for two (R5, R3) out of three residents reviewed for accidents and supervisions in a sample of 6. Findings include: R3 is an [AGE] year-old male. R3's diagnoses are but not limited to Parkinsons disease with dyskinesia, hypertension, major depressive disorder, lung disease, respiratory failure, repeated falls, dementia, and insomnia. R3's BIMS (Brief Interview for Mental Status) dated 1/2/2024, notes R3 is not alert. R3's care plan notes R3 has compulsive behaviors and can attempt to get out or climb out of his chair. R3 is unable to ambulate possibly due to Parkinsons disease with dyskinesia. R3 has impaired cognitive function, dementia, or impaired thought process possibly due to dementia. R3 is at risk for falls. Nurse's note dated 2/24/2024, notes nurse was called to nurses' station by aide due to R3 falling out of specialized chair. R3 alert to name only and is unable to state what…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide dialysis as ordered for one resident (R1); and failed to administer scheduled medications for four residents (R3, R7, R8 and R9). These failures affected 5 residents out of the sample of 14 residents reviewed for quality of care. Findings include: R1's face sheet shows that R1 was admitted to the facility on [DATE] with diagnoses which include but not limited to end stage renal disease, dependence on renal dialysis, malignant neoplasm of endocrine pancreas, type 2 diabetes mellitus without complications, acute respiratory failure unspecified. R1's Brief Interview for Mental Status (BIMS) dated 09/19/23 documents that R1 has a BIMS of 14 which indicates that R1 is cognitively intact. R1's progress notes dated 09/16/23 at 7:27 am, authored by V26 (Licensed Practical Nurse, LPN) documents, in part: Resident has dialysis on Tuesday, Thursday, and Saturday. PCP (Primary Care Physician) was notified. R1's progress notes dated 09/16/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure licensed nursing personnel conducted a physical inventory of controlled substances at each change of shift. This failure has the potential to affect all 20 residents receiving medications from the 1st floor third set medication cart. Findings include: On 12/19/2023 at 9:46am surveyor review of the 1st floor third set medication cart with V10 (LPN/Licensed Practical Nurse) observed the controlled drug shift count sheet for December 2023. The nurse's initials in the nurse leaving and the nurse arriving boxes were blank for certain dates. The controlled drug shift count sheet at the end and beginning of the shift was not completed. This occurred for the following dates and shifts: On 12/1/2023 for the 7am-3pm shift, there are missing initials from the nurse arriving. On 12/1/2023 for the 3pm-11pm shift, there are missing initials from the nurse leaving and the nurse arriving. On 12/1/2023 for the 11pm-7am shift, there are missing initials from the nurse leaving. On 12/2/2023 for the 7am-3pm shift, there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide consistent transportation services to medical appointments for one resident (R5) out of the sample of fourteen residents. This failure caused R5 to miss medical appointments. Findings include: R5's diagnosis includes but are not limited to Chronic Systolic (Congestive) Heart Failure, Unspecified Asthma With (Acute) Exacerbation, Chronic Obstructive Pulmonary Disease, Unspecified, Other Seizures, Essential (Primary) Hypertension, Lymphedema, Not Elsewhere Classified, Acute Kidney Failure, Unspecified, Other Abnormalities Of Gait And Mobility, Need For Assistance With Personal Care, Other Hypotension, Urinary Tract Infection, Site Not Specified, Extended Spectrum Beta Lactamase (ESBL) Resistance, Anorexia, Other Secondary Hypertension, Malignant Melanoma Of Skin, Unspecified, Peripheral Vascular Disease, Unspecified, Benign Prostatic Hyperplasia Without Lower Urinary Tract Symptoms, Obstructive Sleep Apnea (Adult) (Pediatric), Anxiety Disorder, Unspecified, Hyperlipidemia, Unspecified, Chronic Respiratory Failure With…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan meeting was provided quarterly to a resident and a resident's family member. This failure affected one resident (R2) reviewed for care plan meetings in the total sample of 14 residents. Findings include: On 12/18/23 at 11:50 am, when asked about R2 having care plan meetings and V22 (R2's Power of Attorney, POA) attending the care plan meetings, R2 stated, R2 doesn't remember having care plan meetings. R2's admission Record, documents, in part, diagnoses hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia, dysphagia, psoriasis, type 2 diabetes mellitus, pleural effusion, seizures, history of falling, acute cholecystitis, right upper quadrant pain, acute kidney failure, chronic kidney disease stage 3, lack of coordination, need for assistance with personal care, vitamin D deficiency, hypertension, hyperlipidemia, and long term use of insulin. R2's Minimum Data Set (MDS), dated [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident with aspiration precautions who depends on staff assistance for ADL (Activities of Daily Living) care received assistance for feeding and maintaining clean clothes. These failures affect one resident (R2) reviewed for ADL care in the total sample of 14 residents. Findings include: R2's admission Record, documents, in part, diagnoses hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia, dysphagia, psoriasis, type 2 diabetes mellitus, pleural effusion, seizures, history of falling, acute cholecystitis, right upper quadrant pain, acute kidney failure, chronic kidney disease stage 3, lack of coordination, need for assistance with personal care, vitamin D deficiency, hypertension, hyperlipidemia, and long term use of insulin. On 12/18/23 at 11:50 am, R2 was observed lying in bed with the head of bed (HOB) at an approximate angle of 45 degrees. R2 was observed wearing a gown and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-08 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to follow their policy on resident rights by failing to maintain confidentiality of personal and medical records for two residents (R1, R12) of four reviewed. Findings include: R1 is an [AGE] year-old individual with a BIMS (Brief Interview for Mental Status) score of 6/15, indicating has severe cognitive impairment. BIMS is dated 7/28/2023. On 09/06/2023 at 12:10pm, R1 was observed sitting in the dining room sitting with her family member. R1's family member agreed to wait for R1 as R1 was taken to her room for skin assessment. R1 was observed with a white wristband on her left hand. V12 (Licensed Practical Nurse-LPN) said R1 was discharged back to the facility on 9/5/2023 after a recent hospitalization. On the wrist band was written R1's date of birth , gender, age, account and medical record number, name of nearby hospital R1 had gone to. V12 said the wrist band should have been removed from R1's wrist after R1 was identified as the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policy and procedures for the Restorative Program by not providing documentation on restorative services and quarterly restorative progress notes that detail the progress or lack of progress in the restorative services; and, not completing a quarterly restorative care plan to reflect the individual needs for one (R5) out of three residents reviewed for restorative services. Findings include: R5's Physician Order Sheet/POS documents in part, Start date 08/24/2023- Right Palm- clean with soap and water and apply carrot device (CNA may apply). On 09/05/2023 at 10:00AM, R5 observed laying on an air mattress bed on her right side with a gown on and bed sheets pulled over her entire body. A green wedge pillow observed on R5's right side behind R5's right shoulder. R5 is not interviewable and unable to verbally make needs known. On 09/05/2023 at 10:22AM, V15 (Certified Nursing Assistant/CNA) located inside of R5's room and pulls back R5's bed sheets. Surveyor observed that R5 had bilateral contractures of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of record review and interview the facility failed to document performing enteral feeding ordered by physician for 1 out of 3 residents (R3) reviewed for nutritional and hydration status. R3 had weight loss and was dependent on enteral feeding for her nutritional and hydration needs. Findings include: R3 is [AGE] years old, initially admitted on [DATE] and was discharged from facility on 07/07/2023. R3's diagnosis includes dysphagia and diverticulum of esophagus. R3 was NPO/Nothing Per Orem (means nothing by mouth) and uses enteral tube feeding for all nutrition and fluids, including taking of medication per physician's order. R3's medication administration record (MAR) from April to July 2023, that includes physician order for enteral feeding and water flushing, does not document as performed. There were multiple days that were not signed or initialed that rendered physician orders cannot be determined they were performed. V49 (Dietitian) Nutritional Progress Note dated 05/24/2023 documents that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow its policy and procedures for the Restorative Program by not ensuring that a licensed nurse supervised the restorative program. This failure affected one resident(R5) reviewed for restorative care and services. Findings include: Record review of R5's care plan 08/21/2023 documents that R5 does not have a Restorative Care Plan to address R5's restorative needs. R5 is not care planned for contractures and the use of a carrot device for her right palm. On 09/05/2023 at 10:00AM, R5 observed laying on an air mattress bed on her right side with a gown on and bed sheets pulled over her entire body. A green wedge pillow observed on R5's right side behind R5's right shoulder. R5 is not interviewable and unable to verbally make needs known. On 09/05/2023 at 10:22AM, V15 (Certified Nursing Assistant/CNA) located inside of R5's room and pulls back R5's bed sheets. Surveyor observed that R5 had bilateral contractures of upper and lower extremities with R5's right hand contracted into a tight closed fist. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify resident food intolerance and provide food that accommodates resident food preferences and intolerances. This failure affected 1 (R2) out of 3 residents reviewed for dietary services. Findings include: On 09/05/23 at 11:25 AM, R2 stated I don't eat pork and I'm lactose intolerant and cannot tolerate milk or any food items containing cheese, yogurt, cottage cheese, or ice cream. R2 stated the kitchen sends R2 pork and foods containing lactose that R2 cannot eat all the time. R2 showed surveyor picture from R2's mobile phone of a ham and cheese sandwich R2 stated R2 received on Saturday (date not specified). R2 stated see? They keep sending me ham and cheese sandwiches when they know I cannot eat it! R2 stated this mistake has not happened just 1 time, or 2 times or 3 times but keeps happening over and over. R2 stated they've sent me pork and food with cheese in it so many times I've lost count. R2 stated that it says no pork on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-14 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure controlled substances were counted, and documented, at the beginning and end of each shift for 123 out of 161 shifts. This failure has the potential to affect 154 residents. Findings include: On 07/11/2023 at approximately 9:25AM, V5 (LPN/Licensed Practical Nurse) stated that she did not perform a narcotic drug count. V5 was responsible for the 3rd floor Team 1 medication cart. On 07/11/2023 at approximately 9:25AM, review of the Controlled Drug Count Sheet for the month of July 2023 for cart identified as Team 1 medication cart located on the 3rd floor of the facility indicated for 29 shifts in July 2023, nurses had not counted and documented the controlled substances. The following dates were missing signatures: On 07/01/23, 1st shift (7am-3pm), 2nd shift (3pm-11pm), and 3rd shift (11pm-7am) On 07/02/23, 1st shift (7am-3pm), 2nd shift (3pm-11pm), and 3rd shift (11pm-7am) On 07/03/23, 1st shift (7am-3pm), 2nd shift (3pm-11pm), and 3rd shift (11pm-7am) On 07/04/23, 1st shift (7am-3pm), 2nd shift (3pm-11pm), and 3rd…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow proper sanitation and food storage practices as evidenced by food not properly labeled, and food not properly stored. These deficient practices have the potential to affect all 200 residents receiving food prepared in the facility kitchen. Findings include: On 7/11/23 at 09:15 AM during the initial kitchen tour with V7 (Dietary Manager) the following items were found in the walk-in refrigerator: 1.) 1 open carton of liquid scramble eggs no open or expiration date, 2.) 25 open/uncovered slices of cheese, no open or expiration date, 3.) uncovered plate with slices of cheeses, tomatoes, and onion slices no preparation date or discard date, 4.) 20 ground beef patties not packaged, no open date or discard date, 5.) open half-filled cup of coffee with an outside company logo on the cup sitting on the shelf with open food items. On 7/11/23 at 9:34 AM the following items were found in the walk-in freezer: 1.) open/uncovered package of hamburger patties, with white and gray color, no open date or discard date.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-14 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: ensure medications were given when scheduled, ensure medications were given when the Medication Administration Record was signed, ensure Medications that were given late were documented, and failed to provide care according to professional standards for ten (R6, R28, R47, R62, R64, R81, R115, R141, R171, R180) residents out of a sample of 37 residents reviewed. Findings include: On 07/12/2023 at approximately 8:13AM, surveyor located on the second floor of the facility observing a medication administration pass with V12 (LPN). R62's electronic medication administration record (eMAR) dated 07/01/2023 - 07/12/2023 documents: - Budesonide-Formoterol Fumarate Inhalation Aerosol 80-4.5 mcg/act- 2 puffs inhale orally two times a day scheduled at 9:00AM. - Gabapentin 100mg- 1 cap by mouth three times a day scheduled at 9:00AM. On 07/12/2023 at 8:13AM, surveyor observed that these medications were not given during the 9:00AM medication administration pass with V12 (Licensed Practical Nurse/LPN). V12 stated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide incontinence care, grooming care, and feeding assistance to eight (R7, R13, R28, R47, R73, R74, R143, R362) dependent residents reviewed for Activities of Daily Living/ADL care. Findings include: On 07/11/2023 at approximately 12:20pm, surveyor and V10 (Certified Nursing Assistant/CNA) located inside of R362's room. Surveyor observes that R362's incontinence briefs are visibly soiled. R362 is not interviewable. V10 stated that she started her shift at 7:00AM but did not get the chance to change R362's incontinence briefs. V10 stated that she was too busy giving another resident a bed bath and did not have time. V10 stated I see that R362's diaper is soiled with urine because it looks big and bulky. When R362 urinates, there is a line on her diaper that turns blue in color, which indicates that the diaper is soiled. I need to change R362's diaper now. R362s' Face sheet documents that R362 was admitted to the facility on [DATE] and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to label/date 4 (R7, R13, R28, R155) of 4 residents oxygen tubing, failed to properly store 2 (R28, R155) of 2 residents oxygen tubing to prevent contamination, failed to follow physician's orders for 3 (R7,R28 R183) of 3 residents, failed to have a physician order for 3 (R13, R62, R153) of 3 residents oxygen use and failed to change R13's oxygen humidifier, and care plan R7 and R13's oxygen use in a sample of 37. Findings Include: Resident R155 has a diagnosis not limited to Chronic Obstructive Pulmonary Disease with (Acute) Exacerbation, Shortness of Breath, and Anxiety Disorder. Care Plan: R155 has COPD and has potential for complications such as Shortness of breath when lying flat, decreased endurance, decreased strength, and decreased activity intolerance. Date Initiated: 04/01/22. R155 uses oxygen as ordered, R155 is at risk for complications related to its use. Change oxygen apparatus, tubing per protocol and as needed to reduce risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-14 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure adequate staffing was available to provide care, toilet and/or change residents, for 8 (R3, R6, R28, R47, R88, R115, R165, R362) of 8 residents reviewed for staffing concerns, in a sample of 37. Findings Include: On 07/11/23 at 01:09 PM R88 stated there is not enough staff to take care of our needs. On 07/06/23 evening shift there were only two CNA's (Certified Nurse Assistants) and one nurse on the floor. It took a long time before we were changed. On 07/11/23 at 01:43 PM R115 stated there are not enough CNA's (Certified Nurse Assistants), and it will be 3 hours before you are taken care of. I look at the time on my phone. This is an ongoing problem. On 07/11/23 at 03:40 PM V17 (Certified Nurse Assistant) stated On 07/06/23 I worked on the second floor and arrived at about 03:15 PM. It was only two CNA's (Certified Nurse Assistants) and one nurse working on the second floor during the evening shift. I think there were 72 residents on the floor. Someone was supposed to come to the floor to help but no one ever came.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were locked and secured while unattended and failed to remove and discard expired liquid antibiotic medication that had been open in one of two medication storage rooms reviewed for medication labeling and storage. These failures have the potential to affect 141 residents residing in the facility. Findings Include: On 07/11/2023 at approximately 9:35AM, surveyor located on the third floor of the facility. V5 (Licensed Practical Nurse) observed leaving medication cart (identified as Team 1 medication cart) unlocked and unattended. On 07/11/2023 at approximately 10:21AM, surveyor located on the first floor of the facility. V9 (Licensed Practical Nurse) observed leaving medication cart (identified as Team 1 medication cart) unlocked and unattended with the keys inside the lock. On 07/12/2023 at approximately 7:55AM, surveyor located on the second floor of the facility. Surveyor observed that medication storage room was unlocked and unattended with the door kept open using a utility cart. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-14 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow residents' food preferences for 6 (R43, R49, R81, R115, R171, R180) residents out of a total sample of 37 residents. Findings include: During lunch observations on 07/11/2023 at 01:15 PM, R43 and R81 called surveyor over to their table. R43 stated the facility did not provide what is on the meal ticket. R43's meal ticket documents in part beef soft taco with bread and margarine. Facility gave R43 noodles with ground beef on top. R43 stated facility also forgot the butter or margarine on the tray. R43 and R81 stated the facility does this often where staff do not follow what's on the meal ticket. R81 stated [R81] was still waiting on their lunch tray because the facility forgot about the fruit plate and grilled cheese R81 requested. Staff told R81 that they had to request the items from the kitchen. At 2:48 PM, V7 (Dietary Manager) stated the menu runs on a 28-day schedule. V7 stated the facility is on week three of the menu cycle. V7 stated for lunch today, the renal residents were supposed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy to ensure the call light is within reach for 1 (R11) out of 3 residents reviewed for call lights in a sample of 37. Findings Include: 07/11/23 10:25 AM, surveyor observed R11 sitting on the left side of the bed in her wheelchair watching TV. Surveyor noticed R11's call light on the right side of the bed and not within reach of R11. Surveyor asked R11 if she could reach the call light. R11 stated she doesn't even know where the call light even is. On 07/13/2023 at 11:15 AM, V4 (3rd floor Unit Manager) stated that it is the expectation for nurses and CNAs to round on residents every two hours. V4 stated that in these rounds, the staff is to ensure safety for the resident by making sure the call is within reach, bed in low position, what they need is within reach and if their needs are met. If these things are not followed you run the risk of a fall incident. R11's MDS Section C (04/17/2023) documents in part: R11's BIMS score is 14, which means R11 awareness is cognitively intact. R11's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow physician's orders and apply a resident's (R74) left-hand splint, document refusals, and update the comprehensive care plan for 1 out of a total sample of 37 residents. Findings include: R74's face sheet documents in part left sided weakness/paralysis, left hand contracture, and lack of coordination. R74's physician orders document in part: Apply left hand splint as tolerated on in am [morning], off in pm [evening]. May release for ADL [Activities of Daily Living] care and activities as needed; observe skin and report any changes. Order is active and was last revised in 04/01/2021. R74's comprehensive care plan documents in part that R74 requires the use of a left-hand splint for contracture management. Interventions initiated 12/06/2017 document in part: Apply device per therapy or manufacture instructions and Establish wearing schedule: on during the day shift as tolerated. Intervention initiated on 01/12/2021 documents in part M.D. [Medical Doctor] order-Apply left-hand splint as tolerated on in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their policy to ensure the safety of a resident during transfer using mechanical lift for 1 (R50) out of three residents reviewed for accidents and hazards in a sample of 37. Findings Include: On 07/11/2023 at 11:45 AM, surveyor observed R50 laying in her room in bed. On 07/11/2023 at 11:50 AM, surveyor observed V6 (Certified Nursing Assistant) wheel in a mechanical lift into R50's room. Surveyor waited outside R50's room until Certified Nursing Assistant/CNA came out. On 07/11/2023 at 12:02 PM, surveyor observed only V6 wheel out R50 on her Geri chair with no other healthcare staff members in the room. On 07/11/2023 at 12:05 PM, V6 stated that R50 does not walk and requires a hoyer lift for transfer to the geri chair. V6 stated that it was just herself who transferred R50 to the geri chair using the mechanical lift. V6 stated there are supposed to be two people when using the mechanical lift when transferring a resident. On 07/12/23 at 01:15 PM, V2 (Assistant Administrator) stated that it is important…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy to ensure a resident was receiving nutrition via a G-tube according to physician orders for 1 (R173) out of three residents reviewed for tube feedings in a sample of 37. Findings include: On 07/11/23 at 10:00 AM, surveyor observed R173 laying in his room with the tube feeding equipment attached to his G-tube. Surveyor observed the tube feeding to be Jevity 1.2, 1.5L bottle, date 7/11/2023, start time: 03:00 AM. Tube feeding machine however was off and all 1500mL was still remaining in the bottle. On 07/11/2023 at 11:30 AM, surveyor again noticed R137's tube feeding bottle, full at 1500 mL and attached to his G-tube with the machine turned off. On 07/11/23 at 11:30 AM, surveyor asked V5 (Agency Licensed Practical Nurse) why R173's tube feedings was not running. V5 stated that's because it is a bolus feeding and they start it at 5 PM every day. Then surveyor asked V5, the order says start at 5:00 PM at 80mL for 21 hours till 1680mL administered, so how many mL should have been administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-14 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than 5% for two (R62, R156) of four residents reviewed for medication administration resulting in a 12% error rate. Findings Include: R62 has diagnosis not limited to Hemiplegia and Hemiparesis Following Cerebral Infarction, Type 2 Diabetes, Chronic Kidney Disease, Chronic Respiratory Failure with Hypoxia, and Chronic Obstructive Pulmonary Disease. R62's electronic medication administration record (eMAR) dated 07/01/2023 - 07/12/2023 documents: Budesonide-Formoterol Fumarate Inhalation Aerosol 80-4.5 mcg/act- 2 puffs inhale orally two times a day scheduled at 9:00AM. Gabapentin 100mg- 1 cap by mouth three times a day scheduled at 9:00AM. On 07/12/2023 at 8:13AM, surveyor observed that these medications were not given during the 9:00AM medication administration pass with V12 (Licensed Practical Nurse/LPN). On 07/12/2023 at 8:13AM, V12 stated that the medications prepared for R62 was all the medication scheduled for R62's 9:00AM medication pass. R156 has diagnosis not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure medications were administered as ordered by the residents' physician for three (R62, R156, R364,) residents in a sample of 37 residents. Findings Include: On 07/11/2023 at11:26AM, R364 stated that he has not received his anxiety medication (Identified as Alprazolam) for several days and has been asking the staff where his medication is located. R364 stated that his anxiety has been increasing since he has not been getting his medication when he needs it. On 07/11/2023 at 11:42AM, surveyor located on the first floor of the facility with V9 (Licensed Practical Nurse/LPN). V9 states that R364's Alprazolam medication is available. Surveyor observed R364's Alprazolam medication inside of medication cart identified as Team 1 medication cart. R364's Alprazolam medication bingo card observed full of a 30 pill quantity count, no medication has been dispersed from the bingo card. R364's physician order sheet/POS documents the following order: Start date: 07/01/2023 Alprazolam 1mg- Give 1 tab by mouth every 12 hours as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their policy to ensure proper infection control guideline practices were followed regarding personal protective equipment not being worn when entering a contact isolation room for 1 (R200) out of 3 residents reviewed for transmission-based precautions in sample of 37. Findings include: On 07/11/2023 at 10:40 AM, surveyor saw R200's call light going off in his room. Surveyor also noticed R200's door was closed with contact isolation sign posted on the front of the door. On 07/11/2023 at 10:48 AM, surveyor observed V5 (Agency Licensed Practical Nurse) enter R200's room without wearing gown and gloves. Surveyor observed V5 in R200's room without gown or gloves handling R200's linen. On 07/11/2023 at 10:55 AM, V5 stated that R200 is on contact isolation for ESBL of his wound. V5 stated that there is a drawer outside the room with all the gowns and gloves inside the drawer. V5 also stated that you are supposed to wear gown and gloves prior to entering the room. V5 stated that she did not wear the gown. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-08-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to date opened food in the dry food storage and freezer; failed to ensure the level of chemical sanitizer in the dishwasher, three compartment sink, and sanitizing buckets were at the appropriate ppm (parts per million); and failed to maintain a clear working environment (Kitchen). These failures have the potential of affecting 189 residents who are on an oral diet and receiving food from the kitchen. Findings include: On 7/31/2022 at 9:32am, Dish wash washer machine was observed being used to wash dishes. A load of dishes was put in the dishwasher and testing trip was added. Testing strip remained white after washing cycle. V8 (Dietary Aide) said that the testing trip is supposed to turn black when the dishwasher is done cleaning. V10 (Cook) said this strip did not turn black; it is still white. On 7/31/2022 at 9:36 am V8 (Dietary Aide) put in another load in the dishwasher and a testing trip was added. Testing trip remained white when the dishwasher cycle was done. V8 said this strip did not turn black; it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to properly label refrigerated stored insulin with a label open and expiration date; and destroy and reorder medications with missing, incomplete, or expired labels for 6 [R12, R42, R61, R89, R154, and R175] of 73 residents residing on the third- floor reviewed for medication storage. Findings include: On [DATE] at 08:35 AM During medication storage observation on the third floor with V14[ RN-Unit Manager], observed the following refrigerated open insulins: R61's Lispro open insulin half- filled dispense dated [DATE]; R175's Aspart Insulin dispense date [DATE]; R42's Lantus Insulin dispense dated [DATE]; R12's Humalog Insulin dispense date [DATE]; R89's Humalog insulin dispense date of [DATE]; and R154'Novolin 70/30 insulin dispense date of [DATE]. On [DATE] at 08:50 AM V14 stated, The insulin is supposed to be dated once it is open, and after 28 days the insulin needs to be discarded and reordered. If expired insulin is used, it can cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the appropriate use of personal protective equipment (PPE) worn by staff caring for residents on contact and droplet isolation precautions for confirmed or suspected COVID-19. This failure affected three residents (R300, R301, and R116) reviewed for infection control in a sample of 35 residents. The facility also failed to sanitize shared medical equipment between each resident use for 4 [R75, R53, R154, and R181] of 25 residents reviewed for medication administration observation. Findings include: On 08/01/2022 at 10:11am, surveyor observed a sign outside of R301 and R116's shared room located on the first floor of the facility. The sign read, Yellow Zone Droplet and Contact precautions, full PPE to be used when entering rooms, clean hands, wear N95 mask, gown, and eye protection. Surveyor observed isolation cart outside of R301 and R116's room with the following items inside: N95 masks, gowns, and gloves. On 08/01/2022 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-03 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide privacy for 3 [R53, R122 and R154] residents reviewed for dignity in a sample of 35. Findings include: On 07/31/22 at 09:51 AM observed V20 [Registered Nurse] administer an injection of insulin to R154's abdomen without pulling the privacy curtain closed or closing the bedroom door. R154's roommate [R82] was present, staff and visitors walking in the hallway. On 07/31/22 at 10:00 AM V20 stated, I forgot to pull close the privacy curtain or close the bedroom door. I was standing in front of R154, I do not think anyone seen his stomach. On 07/31/22 at 10:53AM observed V21 [Housekeeper] walk into R53's room without knocking on the door. On 07/31/22 at 10:56 AM V21 stated, I did not knock on the door because the nurse was already in the room. On 08/02/22 at 12:54 PM, V2 [Director of Nursing] stated, All resident must be provided privacy at all times. All staff knows to knock on the door and announce themselves before entering a resident's room. All nurses must provide privacy when performing nursing task…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow their policy to assess a resident for pass privileges, obtain an order for a resident's pass privileges and notify the resident's primary physician of a resident's failure to return to the facility after going out on pass. This failure affected one resident (R101) in a sample of 35 residents. Findings include: On 8/2/2022 at 12:00PM, V17 (Social Service Director) stated that there is no social service assessment for R101 within 72 hours of admission to go out on pass due to a social worker terminating employment with the facility. R101 was in and out of the hospital when assessments were due. V17 stated that R101 was in the hospital at the 72 hours and back in the hospital when time to do 72 hours again. V17 stated that the assessment done on 7/29 is because V17 was doing an audit of 2nd floor because the social worker left. On 8/2/2022 at 12:35PM, V45 (R101's Primary Physician) stated that V45 was not aware that R101 did not return to the facility from pass. On 8/2/2022 at 1:21PM, V2 (Director of Nursing) stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide ADL (Activity of Daily Living) care to residents who are dependent on staff assistance with ADL's. This failure affected R29 and R299 in a sample 35 residents reviewed for incontinence care and personal hygiene. Finding include: On 07/31/22 at 11:10 AM, observed V11 [R29's Significant Partner] providing incontinence care after a large bowel movement. V11 stated, Every time I come visit especially in the morning, I clean R29 up and change her under brief. When I ask for staff assistance, they take over an hour or don't come at all to provide care. On 07/31/22 at 11:15 AM, R29 stated, My butt hurts and burn because the bowel movement is left on my skin for a long time. I do not have any bed sores and do not want to get any. On 08/01/22 at 7:53 AM, observed R29 resting in bed with a foul odor of feces coming from R29. R29 stated, I need to be changed, my butt is hurting and burning. The CNA [Certified Nurse Assistant] cleaned me up and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two residents (R181 and R154) did not receive expired insulin medications; failed to ensure R181 did not receive insulin medication from another resident's insulin vial. In addition, failed to ensure the 5 rights of medication pass were followed during medication pass for 2 residents(R181and R154); the nurse did not identify right resident to right medication. These failures could result in R181 and R154 experiencing decreased medication effectiveness and potential infection from another resident's vial use. Findings include: On [DATE] at 09:32 AM, during medication administration observation, V18 [Licensed Practical Nurse/LPN] administer R181 4 units of Humalog insulin 100unit/ml (Lispro). The name on the half -filled insulin vail was another resident (R89) Humalog insulin. This vial did not have an open or expiration date on it. On [DATE] at 09:34 AM V18 stated, R181 do not have any Humalog insulin available. The facility does not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to review the quarterly restorative observation assessment for significant changes; and, update and document the assessment goals, interventions, and resident tolerance of the assessment goals. In addition, the facility failed to replace the missing right hand palm guard for one [R180] of 35 residents reviewed in the sample for limited range of motion. This failure could potentially result in R180 developing right hand contracture. Findings include: On 07/31/22 at 12:25 PM, observed R180 in the dining room with her right hand contracted. On 07/31/22 at 12:26 PM V13 [R180's Family Member] stated, R180's right hand contracture is getting worse since her palm guard has been missing. I noted palm guard to be missing around Mother's Day 2022. Reviewed R180's medical chart read: admitted on [DATE]. Medical diagnosis of mood disorder, chronic obstructive pulmonary disease, anemia, hyperlipidemia, dementia, major depressive disorder, LMAO cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to change oxygen tubing and failed to properly label oxygen tubing for two residents (R5, R97) reviewed for oxygen therapy in a sample of 35 residents. Findings include: On 7/31/2022 at 1:04pm during interview with R5 inside of R5s' room, R5 observed lying in bed in semi-Fowlers' position. R5 receiving oxygen therapy via nasal cannula with oxygen tubing connected to oxygen concentrator next to R5's bed. Surveyor observed that R5's oxygen nasal cannula tubing was not labeled with a date. On 07/31/22 at 1:14pm, surveyor and V33 (LPN) walk inside of R5's room and V33 observed R5's nasal cannula tubing. Surveyor asks V33 does R5's oxygen tubing need to have a date labeled on the tubing. V33 stated Yes, the oxygen tubing is supposed to be changed every Sunday on the 3-11pm shift and the tubing is supposed to have a date on it. I do not see a date on R5's oxygen tubing. V33 verbalized that if R5's oxygen tubing is not changed and dated then there could be a risk for infection to R5. On 08/02/2022 at 9:25am, R97…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-02 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post the daily nursing staffing and failed to ensure the daily nursing staffing information was complete and accurate. These failures affected all 192 residents residing in the facility. Findings include: On 4/28/24 at 9:00am, upon entrance to the facility, surveyor observed daily nursing staffing posted with a date of 1/25/24 near the receptionist area. On 4/30/24 at 9:40am, surveyor observed daily staffing posted with a date of 4/29/24. On 4/30/24 at 9:43am, surveyor asked V30 (receptionist) who was responsible for posting the daily nursing staffing. V30 replied, (V30) am responsible. (V30) count daily the nurses for all three shifts and the total number of residents for the census. This is to be done every day. When asked why the daily nursing staffing that was posted on 4/28/24 had a date of 1/25/24 and why today's (4/30/24) daily nursing staffing has not been posted, V30 replied, (V30) am not sure. (V30) will ensure its updated daily from now and on. On 4/28/24, V1 (Administrator) and V3 (Regional [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$106,504 in federal fines across 5 penalties. 1 Medicare payment denial on record.

  • $14,350 — penalty dated 2026-02-04
  • $12,438 — penalty dated 2025-05-05
  • $12,948 — penalty dated 2025-02-26
  • $28,958 — penalty dated 2024-04-17
  • $37,810 — penalty dated 2024-02-23
  • Medicare payment denial — starting 2024-03-16 for 9 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APERION CARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 1 of 51.6-0.6 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 32 homes this chain runs (chain average 1.9★, per CMS)
1 of 5Aperion Care Arbors Michigan CityMichigan City, IN 1 of 5Aperion Care DemotteDemotte, IN 1 of 5Aperion Care DoltonDolton, IL 1 of 5Aperion Care Forest ParkForest Park, IL 1 of 5Aperion Care HanoverHanover, IN 1 of 5Aperion Care KokomoKokomo, IN 1 of 5Aperion Care LakeshoreChicago, IL 1 of 5Aperion Care LincolnEvansville, IN 1 of 5Aperion Care MidlothianMidlothian, IL 1 of 5Aperion Care MonroeBloomington, IN 1 of 5Aperion Care Oak LawnOak Lawn, IL 1 of 5Aperion Care Tolleston ParkGary, IN 1 of 5Aperion Care VincennesVincennes, IN 1 of 5Aperion Care WesleyChicago, IL 1 of 5Aperion Care WilmingtonWilmington, IL 1 of 5Arcadia Care MortonMorton, IL 2 of 5Alta Rehab At FairmontChicago, IL 2 of 5Alta Rehab At Oak BrookOak Brook, IL 2 of 5Aperion Care Chicago HeightsChicago Heights, IL 2 of 5Aperion Care DekalbDekalb, IL 2 of 5Aperion Care GreenfieldGreenfield, IN 2 of 5Aperion Care Marion LLCMarion, IN 2 of 5Aperion Care PeruPeru, IN 2 of 5Aperion Care West ChicagoWest Chicago, IL 2 of 5Park Ridge Healthcare CenterPark Ridge, IL 3 of 5Aperion Care BurbankBurbank, IL 3 of 5Aperion Care ElginElgin, IL 3 of 5Aperion Care WestchesterWestchester, IL 5 of 5Alta Rehab At WaucondaWauconda, IL 5 of 5Aperion Care Fox RiverElgin, IL 5 of 5Aperion Care NilesNiles, IL 5 of 5Aperion Care SummerfieldCloverdale, IN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
1219 LIMTED PARTNERSHIPOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2013
257 LIMTED PARTNERSHIPOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2013
42170 LIMTED PARTNERSHIPOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2013
INOFRE, CHRISTINAIndividualDIRECT OWNERSHIP INTERESTsince 01/01/2013
EDWARDS, DELORESIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
PEDRE, MANNYIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 09/01/2021
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
ULBERT, LISAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
APERION CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
GUPTA, VIVEKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
KRAMER, YISROELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/26/2025
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/26/2025
4815 S WESTERN, LLCOrganizationADP OF THE SNFsince 03/26/2025
APERION CONSULTING, LLCOrganizationADP OF THE SNFsince 01/01/2013
ATIED ASSOCIATES LLCOrganizationADP OF THE SNFsince 09/01/2021
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 01/01/2013
DAVID A. BERKOWITZ REVOCABLE TRUSTOrganizationADP OF THE SNFsince 01/01/2013
DECLARATION OF TRUST OF YOSEF MEYSTELOrganizationADP OF THE SNFsince 01/01/2013

CMS files one row per role, so the 33 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$21.4M
Net patient revenuemost recent cost report
-3.1%
Operating marginrevenue minus expenses
$5.4M
Related-party expense24% of expenses
Who pays — share of resident-days
Medicaid 23%Medicare 8%Other / private 69%

This home reported $5.4M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$301per resident / day
operating cost
$9,152per month
≈ monthly operating cost
$292per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146001. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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