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Aperion Care Arbors Michigan City

1101 E Coolspring Ave, Michigan City, IN 46360 · For profit - Corporation · 180 certified beds · (219) 874-5211 Medicare & Medicaid certified

Call the home — (219) 874-5211 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • about 31% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1225 E Coolspring Ave · (219) 879-1022 · Call to confirm hours
Pharmacy
5780 Franklin St · (219) 872-3309 · Call to confirm hours
Grocery
105 Coolspring Cir · (412) 616-5274 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2026-04 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.7%11.0%15.4%better
Long-stay residents who lose too much weight0.6%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.1%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.5%1.1%2.0%better
Long-stay residents with depressive symptoms97.0%25.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%3.9%3.3%better
Long-stay residents whose ability to walk worsened3.1%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.7%23.5%18.9%better
Long-stay residents given the seasonal flu vaccine98.1%95.4%95.3%typical
Long-stay residents with pressure ulcers11.5%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control30.1%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.4%13.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine39.0%79.0%79.4%worse
Short-stay residents rehospitalized after admission26.7%22.2%22.6%worse
Short-stay residents with an outpatient ER visit11.5%10.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.911.611.67worse
Long-stay outpatient ER visits per 1,000 resident days2.381.441.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 135 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.6%U.S. median 51.5%
Got home and stayed home
14.8%U.S. median 10.7%
Went back to hospital
56.3%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 56.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 87 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.6%CMS range 40.0–56.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.8%CMS range 11.1–19.010.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified41.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.9–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.91
LPN hours/ resident / day
2.00
Aide hours/ resident / day
3.42
Total nurse hours/ resident / day
0.34
RN hoursweekends
49.6%
Total nursing turnover
55.6%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 119.2 residents a day — about 66% occupied, or roughly 61 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.42 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.62 on weekdays — 19% thinner on weekends. RN hours go from 0.59 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-12-09)
12
at the previous standard inspection (2025-06-03)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 12 most serious are shown; the remaining 53 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-04-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to initiate effective resident-specific interventions and provide adequate supervision to prevent the elopement from the facility of a resident with a diagnosis of dementia, a history of exit-seeking behaviors and a wanderguard (door alarm bracelet) in place for 1 of 3 residents reviewed for elopement risk. The resident exited the building without the knowledge of the staff working in the facility and was found the next day by the local police department and was taken to the hospital Emergency Room. (Resident B)The Immediate Jeopardy began on [DATE], when the facility was unaware that the resident had exited the facility without supervision. The resident walked independently and was found over 24 hours later by local police, and Emergency Services transported the resident to the hospital. The Administrator, Director of Nursing (DON), and [NAME] President of Clinical Operations were notified of the immediate jeopardy on [DATE] at 3:55 p.m. The immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-12-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. The record for Resident T was reviewed on [DATE] at 2:11 p.m. Diagnoses included, but were not limited to, dementia without behavioral disturbance, Alzheimer's disease, major depressive disorder, and stress incontinence. The Quarterly Minimum Data Set (MDS) assessment, dated [DATE], indicated the resident was cognitively impaired for daily decision making. She required partial to moderate assistance with rolling left and right in bed and had one Stage 2 (a partial thickness loss of skin) pressure ulcer, one Stage 4 (damage through all layers of the skin) pressure area, and one Unstageable (full thickness tissue loss that is covered by necrotic tissue) pressure ulcer. A Care Plan, dated [DATE], indicated the resident had a pressure ulcer to her right and left hip and right knee related to history of ulcers, immobility, and progression of disease process. Interventions included, but were not limited to, administer treatments as ordered and monitor for effectiveness. The [DATE] Physician's Order Summary (POS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain comfortable and home like environment for 1 of 3 residents reviewed for environment. (Resident B)Finding includes:On 5/12/26 at 10:55 a.m., Resident B was observed lying down in bed. The resident had indicated he was lying on a broken old bed and his new bed had been sitting in the hallway and was the wrong bed. The resident rolled over and showed he had no headboard on his bed.During an interview at the time, Resident B indicated he had not had a headboard for months and the facility knew about it. The headboard was broken and maintenance just came and ripped it the rest of the way off the bed. The resident indicated he was almost 600 pounds and the facility ordered him the wrong bed.Resident B's record was reviewed on 5/12/26 at 10:45 a.m. Diagnoses included, but were not limited to, high blood pressure, heart failure, COPD (Chronic Obstructive Pulmonary Disease) and respiratory failure.The Quarterly Minimum Data Set (MDS) assessment, dated 2/11/26, indicated the resident was cognitively intact for daily decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide treatments as ordered and did not complete a skin assessment upon readmission for 1 of 3 residents reviewed for pressure ulcers. (Resident B)Finding includes:The record for Resident B was reviewed on 2/9/26 at 8:55 a.m. Diagnoses included, but were not limited to COPD, respiratory failure, diabetes, arthritis, heart failure, and pressure ulcer.A Care Plan, dated 11/10/25, indicated the resident had a pressure ulcer to left buttock, right buttock, left ischial tuberosity related to immobility, incontinence, obesity, fragile skin, and history of pressure ulcers. Interventions were to provide treatment as ordered, supplements as ordered to promote wound healing and assist with offloading bilateral lower extremities.The 12/11/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making and was dependent with toileting, showering and lower body dressing. The resident needed substantial to maximum assistance for bed mobility and transfers. Sit to stand, chair to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure activities of daily living (ADLs) were completed for dependent residents related to the removal of facial hair, dirty fingernails, and hair care for 3 of 7 residents reviewed for ADLs. The facility also failed to ensure a dependent resident received a sack lunch to take with him to dialysis for 1 of 1 resident reviewed for dialysis. (Residents 5, 11, 6 and 7)Findings include: 1.On 12/1/25 at 11:15 a.m., Resident 5 was seated in his wheelchair, he had an accumulation of facial hair. During an interview at that time, the resident indicated he preferred to be clean shaven. On 12/2/25 at 3:47 p.m., the resident was seated in his wheelchair in his room. He remained unshaven. On 12/3/25 at 9:22 a.m. and 1:27 p.m., the resident remained unshaven. During an interview on 12/3/25 at 1:30 p.m., the resident indicated he could use a shave. On 12/4/25 at 11:00 a.m., the resident's facial hair remained. At 11:08 a.m., CNA 2 was taken into the resident's room. The CNA asked the resident if he would like a shave and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure follow up documentation after a fall was completed for 1 of 4 residents reviewed for accidents. The facility also failed to ensure a treatment to a skin tear was completed as ordered, areas of bruising and skin lesions were assessed and monitored, and geri-sleeves and/or long sleeves were in use for 5 of 6 residents reviewed for skin conditions non-pressure related. The facility also failed to monitor and assess edema for 2 of 2 residents reviewed for edema. (Residents 6, 9, 70, 14, and 28)Findings include:1. During an observation on 12/1/25 at 11:10 a.m., Resident 6 was observed sitting in his wheelchair next to the bed. At that time, the resident's right hand was wrapped in a kerlix bandage. During an observation on 12/3/25 at 9:12 a.m., the resident was in bed wearing a short sleeved hospital gown. He had a large red and purple bruise to his left elbow. At 9:29 a.m., the resident was taken to the shower room for a bath. At 9:50 a.m., he was wheeled out of the shower room wearing a short sleeve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain clinical records that were complete and accurately documented related to documentation of food consumption for 2 of 2 residents reviewed for nutrition. The facility also failed to ensure documentation was completed on the medication and treatment records as well as in the nursing progress notes related to medication administration and oxygen use for 1 of 5 residents reviewed for unnecessary medications and 1 of 3 residents reviewed for oxygen. There was also no discharge note completed for a resident who left the facility against medical advice (AMA) for 1 of 3 closed records reviewed. (Residents 59, 8, 74, 11, 12, and 123)Findings include: 1.The record for Resident 59 was reviewed on 12/2/25 at 4:01 p.m. Diagnoses included, but were not limited to, adult failure to thrive and edema. The Quarterly Minimum Data Set (MDS) assessment, dated 9/11/25, indicated the resident was cognitively intact. He required supervision or one person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on random observations, record review and interview, the facility failed to ensure infection control practices were in place and implemented related to the storage of urinals and wash basins for 3 of 4 units throughout the facility. The facility also failed to ensure the glucometer was disinfected correctly for 1 of 1 glucometer observed as well as nursing staff dispensing pills into their bare hand for 1 of 11 residents observed during medication administration. (Residents 59, 88, and 10, the 100, 200, and 300 units)Findings include:1.On 12/2/25 at 10:05 a.m., Resident 59 was observed in his room in his bed. The head of the bed was elevated and his urinal was positioned on the quarter side rail with urine in it. On 12/3/25 at 1:25 p.m., the resident was observed in bed and his urinal was again hanging from the side rail with urine in it. On 12/4/25 at 11:00 a.m., the resident was observed in bed and his urinal was again hanging from the side rail with urine in it. The record for Resident 59 was reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to keep the resident's environment clean and in good repair related to marred walls and door frames, dirty ceiling vents, walls, windows, and closet shelves, warped floor tile, missing paper towel covers, rusted toilet bolts and missing covers, stained toilets, and broken medication drawers on the medication carts for 3 of 4 units. (Units 100, 200, and 300)Findings include:1. During the Environmental tour on 12/9/25 at 9:30 a.m., with the Maintenance Director and the Housekeeping Supervisor, the following was observed: 100 Unit a. room [ROOM NUMBER] - the bathroom wall was marred and the ceiling vent was dirty and dusty. There were two residents who shared the bathroom. b. room [ROOM NUMBER] - the room walls were dirty as well as the over bed table. The toilet bolts were rusty and missing covers and the ceiling vent was dirty and dusty. There were two residents who resided in the room and shared the bathroom. c. room [ROOM NUMBER] - the hinge was broken on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure each resident's dignity was maintained related to not offering a resident a snack while others were eating around him and a resident's abdomen being exposed during an activity for 2 of 5 residents reviewed for dignity. (Residents 8 and 93)Findings include:1. During a random observation on 12/3/25 at 9:18 a.m., Resident 8 was observed seated in a broda chair (a specialty chair used for positioning) in the 300 hall activity room. The resident's chair was positioned at a table with six other residents. The resident's eyes were open and music was playing. At 9:36 a.m., the other residents were drinking coffee in front of him and an activity aide was serving the other residents donuts. The activity aide stopped by the resident and stated, he can't have one, he's a pureed diet. The activity aide did not attempt to find the resident anything else to eat. After the donuts were consumed, the activity aides gave the residents a cup of soda. Again, the resident was not offered anything. The record for Resident 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to report allegations of resident-to-resident abuse to the State Agency for 1 of 1 resident reviewed for abuse. (Resident 117)Finding includes:The record for Resident 117 was reviewed on 12/02/25 at 3:29 p.m Diagnoses included, but were not limited to, depression, dementia, and unspecified psychosis.The Quarterly Minimum Data Set (MDS) assessment, dated 9/15/25, indicated the resident had severe cognitive impairment, required moderate assist with activities of daily living (ADLs) and supervision or touching assistance with transfers.A Nurse's Note, dated 11/29/25, indicated, . CNA observed this resident loose [sic] balance and fall to floor. CNA advised that just prior to falling this resident [Resident 117] had been pushed by another resident . Resident c/o [complained of] discomfort to the left radial hand, prn [as needed] pain med given . No edema [swelling], redness, or bruising noted to left hand, fingers, arm, shoulder . The note indicated the resident's Nurse Practitioner, responsible party, on call nurse, and Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident with hearing loss, was seen by an Audiologist for 1 of 1 resident reviewed for vision and hearing. (Resident 9)Finding includes:During an interview on 12/1/25 at 10:38 a.m., Resident 9 indicated she had asked to see an Audiologist a long time ago because she was having trouble hearing. The record for Resident 9 was reviewed on 12/4/25 at 1:10 p.m. Diagnoses included, but were not limited to, dementia, psychotic disorder with delusions, anxiety disorder, heart disease, major depressive disorder, and heart failure. The 11/27/25 Quarterly Minimum Data Set (MDS) assessment, indicated the resident was moderately impaired for daily decision making and had minimal difficulty hearing with no hearing aides. She needed partial to moderate assistance with sitting to stand and transfers from the bed to the chair and vice versa. She had a history of one fall with no major injury since the last assessment and has no oral problems. There was no care plan for any hearing difficulties the resident may have had. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 53 citations
  • Potential for harm · Dcited before2025-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure fall precautions were in place for a resident with a history of falls for 1 of 4 residents reviewed for accidents. (Resident 9)Finding includes:During an interview on 12/1/2025 at 10:45 a.m., Resident 9 indicated she had a recent fall where she was trying to transfer herself out of bed into her wheelchair. She landed on the floor and bruised her face and chest area. During an observation at that time, the resident pulled down her shirt and her upper chest was still red in color from the fall. The non-skid strips that were located by the bed were observed to be missing in several spots. On 12/8/25 at 11:10 a.m., ADON 3 was in the resident's room. At that time, she was asked about the non-skid strips next to the bed. She indicated they were missing in areas and needed to be replaced. The record for Resident 9 was reviewed on 12/4/25 at 1:10 p.m. Diagnoses included, but were not limited to, dementia, psychotic disorder with delusions, anxiety disorder, heart disease, major depressive disorder, and heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure signs and symptoms of a urinary tract infection (UTI) were treated in a timely manner for 1 of 1 resident reviewed for urinary tract infections. (Resident 8)Finding includes: The record for Resident 8 was reviewed on 12/4/25 at 3:41 p.m. Diagnoses included, but were not limited to, dysphagia (difficulty swallowing), Parkinson's disease, and dementia without behavioral disturbance. The Significant Change Minimum Data Set (MDS) assessment, dated 9/16/25, indicated the resident was cognitively impaired for daily decision making. The resident required partial to moderate assistance with eating and was incontinent of urine. A late entry documented in the nursing progress notes, dated 11/25/25 at 8:12 p.m., indicated the resident was observed with blood-tinged urine in his brief. The hospice agency was contacted and they indicated they would speak with the nurse practitioner and the resident's sister to inquire about obtaining a urine specimen. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents received proper treatment and care related to following physician's orders for oxygen administration, and the lack of pre and post nebulizer assessments for 2 of 3 residents reviewed for respiratory care. (Residents 127 and 14) Findings include:1. On 12/1/25 at 11:00 a.m., Resident 127 was observed lying in bed. The resident had oxygen in place via nasal cannula. The oxygen concentrator flow rate was set between 2 and 2.5 liters. The resident indicated he was supposed to be on 3 liters. On 12/1/25 at 2:57 p.m. and again on 12/2/25 at 10:49 a.m., Resident 127 was observed sitting in the hallway in a wheelchair outside of his room. The resident was not wearing any oxygen. There was not a portable oxygen tank attached to the wheelchair. On 12/2/25 at 3:46 p.m., Resident 127 was observed lying in bed. The resident had oxygen in place via nasal cannula. The oxygen concentrator flow rate was set between 2 and 2.5 liters. Record review for Resident 127 was completed on 12/2/25 at 3:30 p.m. Diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident received routine dental services and a denture follow up appointment had been completed for 2 of 2 residents reviewed for dental services. (Residents 5 and 9)Findings include:1.On 12/1/25 at 11:15 a.m., Resident 5 was observed with multiple areas of missing teeth. The resident indicated it had been a long time since he had seen the dentist. The record for Resident 5 was reviewed on 12/4/25 at 9:01 a.m. Diagnoses included, but were not limited to, altered mental status and mild intellectual disabilities. The Annual Minimum Data Set (MDS) assessment, dated 9/29/25, indicated the resident was moderately impaired for daily decision making. A Physician's Order, dated 6/27/25 and listed as current on the December 2025 Physician's Order Summary (POS), indicated the resident could receive dental care as needed. There was no documentation of any dental visits for the resident since the order was obtained on 6/27/25. Documentation provided by the Social Service Director indicated the dentist had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a dependent resident's family or representative was notified of changes related to a dislodged gastrostomy tube (g-tube; a tube inserted through the skin into the stomach to provide nutrition and mediations) and antibiotic orders for 1 of 3 residents reviewed for g-tubes. (Resident C)Finding includes:Resident C's record was reviewed on 10/8/25 at 9:34 a.m. Diagnoses included, but were not limited to, flaccid hemiplegia affecting the right side, aphasia (a language disorder that affects communication), dysphagia (swallowing difficulty) and g-tube status.The Quarterly Minimum Data Set assessment, dated 8/4/25, indicated the resident had severe cognitive deficits and was dependent for bed mobility and transfers.A care plan dated 11/14/21, indicated the resident had impaired cognition related to impaired short term and long-term memory and decision making. The family manages her care.The resident's profile indicated she was her own responsible party. Her family members were listed as emergency contacts.A Nurse Note,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received the necessary care and treatment related to antibiotics not given as ordered, wound treatments not provided as ordered and incomplete wound assessments for 3 of 3 residents reviewed for infections. (Residents C, B and D)Findings include:1. Resident C's record was reviewed on 10/8/25 at 9:34 a.m. Diagnoses included, but were not limited to, flaccid hemiplegia affecting the right side, aphasia (a language disorder that affects communication), dysphagia (swallowing difficulty) and g-tube status. The Quarterly Minimum Data Set assessment, dated 8/4/25, indicated the resident had severe cognitive deficits and was dependent for bed mobility and transfers. A Physician's Order, dated 9/11/25, indicated to give amoxicillin-pot clavulanate (an antibiotic) 875-125 milligrams (mg), twice daily for ten days and doxycycline hyclate (an antibiotic) 100 mg, twice daily for ten days related to an infection of the g-tube site. The September…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure activities of daily living (ADLs) were completed for a dependent resident related to lack of showers provided twice a week for 1 of 3 residents reviewed for ADLs. (Resident B)Finding includes:The record for resident B was reviewed on 7/29/25 at 2:04 p.m. Diagnoses included, but were not limited to, diabetes, adult failure to thrive, and chronic non-pressure ulcer of skin. The 5/20/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making and required maximal assistance with ADLs and transfers.The Care Plan, revised on 4/11/25, indicated the resident had an ADL self-care performance deficit and required the assistance of 1-2 staff members to shower. The Tasks section of the resident's record indicated the resident was to receive a bath or shower on Tuesday and Friday evenings. The record lacked documentation of the resident being bathed from 7/1/2025 to 7/29/25. There was no bathing documented or refused for 7/4/25, 7/22/25, and 7/25/25. There were no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a treatment was completed as ordered for 1 of 3 residents reviewed for non-pressure related skin conditions. (Resident D) Finding includes:On 7/30/25 at 9:08 a.m., LPN 2 was observed changing Resident D's non-pressure skin area on the right shin. She cleansed her hands, donned a gown and gloves, and removed the old dressing. She removed her gloves, cleansed her hands, donned new gloves, and then cleansed the wound with gauze and wound cleanser. She removed her gloves, performed hand hygiene, applied new gloves, and then applied xeroform to the wound and covered the area with a dry dressing. Resident 91's record was reviewed on 7/29/25 at 1:48 p.m. Diagnoses included, but were not limited to, dementia and cerebral infarction (stroke). The Quarterly Minimum Data Set (MDS) assessment, dated 5/6/25, indicated the resident was severely cognitively impaired for daily decision making. She had an unstageable pressure ulcer and was on hospice care. The Physician's Order, dated 7/17/25, indicated right shin skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain comfortable and safe temperature levels for 27 of 27 residents who resided on the memory care unit. Finding includes: During a confidential resident interview on 5/27/25 at 10:38 a.m., they indicated the unit had been very cold lately and they were informed by staff the heat was turned off earlier in May 2025. During a random observation on 5/29/25 at 9:30 a.m. in the memory care unit, many residents were observed sitting in both dining rooms and in the lounge area. At that time, the ambient air temperature was cold. The residents were dressed in long sleeves, were wearing sweaters and had blankets over them. At 10:50 a.m., the Administrator was asked to have the Maintenance Director check the temperature on the memory care unit. The Maintenance Director and the Administrator entered the memory care unit and the air temperature was 71 degrees right by the entrance to the unit. Walking down the hallway, the temperature was 70 degrees. There were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-03 · tag F0659 — pattern
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed ensure only licensed qualified persons poured, prepared, and passed medications for 5 memory care residents on the midnight shift. (Residents 14, 60, 86, 87, and 90) Findings include: 1. The record for Resident 14 was reviewed on 6/3/25 at 12:00 p.m. Diagnoses included, but were not limited to, vascular dementia, psychotic disorder and hypothyroidism. The 12/3/24 Annual Minimum Data Set (MDS) assessment indicated the resident was not cognitively intact for daily decision making. A Physician's Order, dated 3/17/24, indicated Levothyroxine 150 micrograms daily at 6:00 a.m. The 2/2025 Medication Administration Record (MAR) indicated the medication was signed out on 2/2/25 at 5:45 a.m. by LPN 3. 2. The record for Resident 60 was reviewed on 6/3/25 at 11:51 a.m. Diagnoses included, but were not limited to, dementia and hypothyroidism. The 1/7/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was not cognitively intact for daily decision making. A Physician's Order, dated 3/8/24, indicated Levothyroxine 25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to serve food under sanitary conditions related to touching toast with bare hands and transporting uncovered food down the hallway for 1 of 4 units. (The Memory Care Unit). This had the potential to affect 27 of 27 residents residing on the unit. Findings include: 1. During the lunch meal observation on 5/27/25 at 11:54 a.m. on the memory care unit, residents were observed in both dining rooms as well at the tables in front of the nursing station. CNA 3 was observed plating the food for the residents in Dining room [ROOM NUMBER] and CNAs 3 and 4 were observed passing the food to them. After they were finished in Dining room [ROOM NUMBER], CNA 1 pushed the cart with uncovered food out into the hallway and plated for 3 more residents. She then pushed the cart with uncovered food to Dining room [ROOM NUMBER] and plated and served the food to those residents. 2. During a lunch meal observation on 5/28/25 at 11:49 a.m. on the memory care unit,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure non-pharmacological interventions were documented and attempted prior to administering a PRN (as needed) anti-anxiety medication for 2 of 5 residents reviewed for unnecessary medications. (Residents 89 and 91) Findings include: 1. The record for Resident 89 was reviewed on 6/2/25 at 11:05 a.m. Diagnoses included, but were not limited to, major depressive disorder, anxiety, psychotic disorder, dementia, and Parkinson's disease. The 4/23/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was not cognitively intact for daily decision making and received an antipsychotic and antidepressant medications. A Physician's Order, dated 5/29/25, indicated Ativan (an anti-anxiety medication) 0.5 milligrams (mg), give 0.5 mg by mouth every 6 hours as needed for anxiety or agitation. A Care Plan, revised on 5/30/25, indicated the resident used an anti-anxiety medication as needed for his anxiety disorder. The May 2025 Medication Administration Record (MAR) indicated the Ativan was administered on 5/29/25 at 3:50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure an ongoing activity program was implemented for cognitively impaired and dependent residents for 1 of 1 resident reviewed for activities. (Resident 44) Finding includes: During a random observation on 5/27/25 at 10:31 a.m., Resident 44 was observed in her room in bed. The resident was positioned on her left side, her eyes were open and she was facing the wall. The resident's television was turned off and no music was playing. On 5/28/25 at 10:00 a.m., the resident was again observed in her room in bed. She opened her eyes when her name was called. The resident's television was not turned on and there was no music playing. On 5/29/25 at 9:32 a.m., the resident was in her room in bed. The television was not turned on nor was there music playing. At 11:10 a.m., the resident was seated in a broda chair (a positioning wheel chair) across from the 200 unit nurses's station. At 1:47 p.m., the resident was in bed. Her eyes were open and the television was turned off and there was no music playing. The record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a treatment was completed as ordered for 1 of 2 residents reviewed for non-pressure related skin conditions. (Resident 48) Finding includes: On 5/30/25 at 10:22 a.m., Wound Nurse 1 was observed changing the bandage to Resident 48's trauma wound on the right anterior heel. The dirty dressing was removed and a dry dressing was then placed on the wound and was wrapped in dry gauze. The wound was not cleaned with Normal Saline Solution (NSS) before applying the dry dressing. During an interview at the time, Wound Nurse 1 indicted she thought she did everything right. The record for Resident 48 was reviewed on 5/30/24 at 10:01 a.m. Diagnoses included, but were not limited to, after care following a joint replacement, COPD, seizures, and obstructive sleep apnea. The 5/20/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was moderately intact for daily decision making and had two unstageable pressure ulcers on admission. A Physician's Order, dated 4/27/25, indicated to clean the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the appropriate treatment was completed for a resident with an existing pressure ulcer for 1 of 6 residents reviewed for pressure ulcers. (Resident 91) Finding includes: During a pressure ulcer treatment observation on 5/30/25 at 11:07 a.m., Wound Nurse 1 was observed preparing to complete the treatment for Resident 91. The resident was observed lying in bed, and CNA 3 assisted with positioning the resident onto her left side. Wound Nurse 1 removed the bandage from the right hip. The bandage had a quarter-size of dried bloody drainage noted and pressure ulcer was red and open. The Wound Nurse indicated at that time, to her knowledge this was the first time the wound was opened. She cleaned the wound with normal saline and patted it dry. She opened a package of skin prep (a protective interface to prepare intact skin for attachment sites, tapes, films, and adhesive dressings and should not be applied to open wounds). Wound Nurse 1 wiped the open area with the skin prep pad and then covered it with a dry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident with a limited range of motion had a physician-ordered splint in place for 2 of 2 residents reviewed for range of motion. (Residents 21 and 5) Findings include: 1. During random observations on 5/28/25 at 10:33 a.m. and 11:35 a.m., Resident 21 was observed with his left hand closed in a fist. There was no palm protector (an anti-contracture device) and/or rolled wash cloth in use to the left hand. On 5/29/25 at 3:30 p.m., the resident was observed in his room in bed. The resident was awake and his left hand remained closed in a fist. There was no palm protector and/or rolled wash cloth in use. The record for Resident 21 was reviewed on 5/28/25 at 4:02 p.m. Diagnoses included, but were not limited to, contracture (a structural change in the body's soft tissues that cause them to stiffen and shorten) of the left hand and wrist, hemiplegia/hemiparesis (muscle weakness/paralysis) following a stroke, and vascular dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure residents in the memory care unit were supervised during meals for 1 of 1 resident reviewed for supervision. (Resident B) Finding includes: During the lunch meal observation on the memory care unit on 5/27/25 at 11:54 a.m., there were eight residents, including Resident B in dining room [ROOM NUMBER]. CNA 3 plated the food for the residents and CNA 2 and CNA 4 served them. At 11:59 a.m., they were finished serving dining room [ROOM NUMBER], and they all left, leaving the residents with no supervision while eating. At 12:01 p.m., LPN 1 entered the room and left at 12:02 p.m., leaving all the resident unsupervised while eating. At 12:03 p.m., QMA 2 entered the dining room and left at 12:05 p.m. During the lunch meal observation on the memory care unit on 5/28/25 at 11:49 a.m., dietary staff brought the food into dining room [ROOM NUMBER]. At 11:51 a.m., there were 9 residents observed in dining room [ROOM NUMBER]. There were seated at tables with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen and flow rate was documented per titration and oxygen was on at the correct flow rate for 2 of 2 residents reviewed for oxygen. (Residents 23 and 322) Findings include: 1. On 5/27/25 at 10:28 a.m., Resident 23 was observed walking from the bathroom, she was wearing oxygen via nasal cannula at four liters. On 5/28/25 at 9:44 a.m., the resident was observed sitting on the side of her bed, she was having difficulty breathing. Her oxygen flow rate was set at just below the four liter line. The record for Resident 23 was reviewed on 5/28/25 at 9:44 a.m. Diagnoses included, but were not limited to, psychotic disorder with delusions, dementia, COPD, depression, and hypertension (high blood pressure). The 4/16/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. The resident required oxygen therapy. A Physician's Order, dated 3/6/25, indicated to administer oxygen at three liters continuously every shift. A Care Plan, revised on 4/15/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medications were stored properly and not expired for 2 of 5 medication carts observed. (100 Unit Cart 1 and 400 Unit Odd Cart) Findings include: 1. On [DATE] at 2:51 p.m., the following was observed on the 100 Unit Cart 1 with LPN 1: - An Admelog SoloStar Pen (insulin) with an open date on [DATE]. The expiration date was written for [DATE]. - An Admelog SoloStar Pen with an open date on [DATE]. The expiration date was written for [DATE]. During an interview at the time of the observation, LPN 1 indicated the insulins were only supposed to be kept for 28 days and both were expired and should have been discarded. 2. On [DATE] at 3:35 p.m., the following was observed on the 400 Unit Odd Cart with RN 1. - A Lantus SoloStar Pen (insulin) with an open date on [DATE]. The expiration date was written for [DATE]. During an interview at the time of the observation, RN 1 indicated the insulin was expired and should have been discarded. No policy related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection control practices were in place and implemented related to the disposal of used lancets into the garbage can for 1 of 1 glucometer (machine used to test blood sugar levels) testing observed and the placement of clean treatment materials on dirty tables for 2 of 5 treatments observed. (Residents 18, 48 and 317) Findings include: 1. On 5/27/25 at 3:43 p.m., LPN 2 indicated he was going to check Resident 18's blood sugar. The nurse washed his hands, applied gloves, and wiped the resident's fourth right finger with an alcohol wipe. He then poked the resident's finger with the lancet. Blood was observed on the resident's finger. The nurse then proceeded to check the blood sugar with the glucometer. He discarded the lancet into the garbage can next to the resident's bed. He was unable to get a reading on the glucometer and indicated he would have to poke the resident's finger again to check the blood sugar. He proceeded to wipe the resident's third right finger with an alcohol wipe. He then poked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure activities of daily living (ADLs) were completed for dependent residents related to greasy hair, incontinence care, providing assistance in getting out of bed, facial hair, dirty fingernails, assistance with turning and repositioning, and assistance with dressing for 7 of 9 residents reviewed for ADLs. (Residents Q, P, G, C, F, H, and R) Findings include: 1. On 12/9/24 at 10:07 a.m. and 1:51 p.m., Resident Q was observed ambulating in the hallway. His hair was in need of brushing and was greasy in appearance. At 3:11 p.m., the resident continued to ambulate up and down the hallway. His hair remained disheveled and greasy. The resident was also noted to have a strong urine odor. At 3:20 p.m., LPN 2 and CNA 2 took the resident to his room for incontinence care. The resident's incontinence brief was saturated with urine and had already started to fall down his legs. On 12/10/24 at 9:02 a.m., 2:03 p.m. and 3:15 p.m., the resident's hair remained in need of brushing and was greasy in appearance. On 12/11/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure treatments were completed as ordered and bruises were assessed and monitored for 4 of 4 residents reviewed for non-pressure related skin conditions, medications were signed out as ordered for 2 of 5 residents reviewed for unnecessary medications, signs and symptoms of constipation were addressed for 2 of 2 residents reviewed for constipation, and assessments were documented prior to being discharged to the hospital for 1 of 1 resident reviewed for hospitalization. (Residents Q, G, F, D, B, M, N, and R) Findings include: 1. On 12/9/24 at 3:11 p.m., Resident Q was observed ambulating up and down the hall. At 3:20 p.m., LPN 2 and CNA 2 took the resident to his room for incontinence care. As the resident's pants were pulled down, a scabbed area was observed below the right knee and a reddish/purple area of discoloration was observed to the right lower shin. On 12/10/24 at 3:15 p.m., the resident was ambulating on the unit. He had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure medications were properly stored in clean, sanitary conditions for 4 of 4 medication carts observed (Even Cart for 400 hall, Cart 1 for 200 hall, Odd Cart for 400 hall, and Cart 1 for 300 hall) and 1 of 2 medication storage rooms observed (200 hall). Findings include: 1. On 12/12/24 at 1:53 p.m., the Even Medication Cart for the 400 hall was observed with LPN 1. There were 2.5 pills of different sizes and colors that were loose and out of the packages in the bottoms of the drawers in the cart. 2. On 12/12/24 at 2:27 p.m., Medication Cart 1 for the 200 hall was observed with QMA 1. There were multiple pills of different sizes and colors that were loose and out of the packages throughout the bottoms of the drawers in the cart. The QMA indicated she wasn't sure who was responsible for cleaning the carts. 3. On 12/12/24 at 2:40 p.m., the 200 hall Medication Storage Room was observed with QMA 1. The floor was visibly dirty with tiles missing and old adhesive exposed. There was trash on the floor and the bottoms of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-13 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure residents had snacks available for 8 of 8 residents who attended the Resident Council meeting. (Residents 8, 13, 29, 39, 52, 63, 109 and 110) This had the potential to affect all residents who were able to request and receive oral snacks. Finding includes: During the Resident Council meeting on 12/12/24 at 1:35 p.m., the Activities Director indicated all eight residents in attendance (Residents 8, 13, 29, 39, 52, 63, 109 and 110) were cognitively intact for daily decision making. When the group was asked if snacks were offered to residents who asked for them, all eight residents responded that they do not ever get snacks. During an interview on 12/12/24 at 1:59 p.m., the Dietary Manager indicated snacks were prepared daily and delivered by 7:30 p.m. every night since the kitchen closed at 8:00 p.m. She indicated there was enough snacks on the trays delivered for every resident to get a snack if they wanted one. During an interview on 12/12/24 at 2:07 p.m., CNA 7 indicated she worked the second shift and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure infection control practices were in place and implemented related to having no personal protective equipment (PPE) in enhanced barrier precaution rooms, staff failing to perform hand hygiene after glove removal, using gloved hands to apply ointment for 1 of 10 pressure ulcer treatments observed, not cleaning multi-use equipment, soiled washcloth used during bathing to clean urinary catheter tubing and a gastrostomy tube site, and staff failing to remove soiled PPE during a treatment during random infection control observations. (Residents K, C, H, and U) Findings include: 1. During a random observation on 12/11/24 at 2:17 p.m., Resident K had her call light activated and asked to be laid down in the bed. At that time, CNA 5 and CNA 6 entered the room with the Hoyer (mechanical lift) lift to put the resident back in her bed. CNA 5 hooked the resident's lift pad to the machine and lifted her up in the air and placed her in the bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure each resident's dignity was maintained related to wearing a hospital gown while in bed during the day and a personal care sign posted above the bed for 2 of 4 residents reviewed for dignity. (Residents P and F) Findings include: 1. On 12/9/24 at 10:07 a.m. and 2:00 p.m., Resident P was observed in her room in bed. The resident was wearing a hospital gown at the time. On 12/10/24 at 9:23 a.m., 2:15 p.m. and 3:20 p.m., Resident P was in bed wearing a hospital gown. There was also a sign posted above the head of the resident's bed which indicated the pads were to be removed from the resident's hipsters (hip protectors) prior to them being sent down to laundry and the pads were to be put in the resident's drawer. On 12/11/24 at 9:43 a.m., 10:25 a.m., 1:35 p.m. and 3:15 p.m., the sign remained above the resident's bed. On 12/12/24 at 8:58 a.m., 11:55 a.m. and 2:00 p.m., the sign remained above the resident's bed. The record for Resident P was reviewed on 12/12/24 at 2:11 p.m. Diagnoses included, but were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-13 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a resident's right to participate in his care related to not being able to receive medications during their scheduled time window for 1 of 8 residents observed for medication administration. (Resident L) Finding includes: During medication administration on 12/11/24 at 8:57 a.m., LPN 3 prepared the following medications for Resident L after a staff member indicated the resident was outside smoking: Amlodipine Besylate 10 milligrams (mg) (a blood pressure pill), Furosemide 40 mg (a water pill), Losartan Potassium-HCTZ 100-25 mg (a blood pressure pill), Aspirin 81 mg, Flomax 0.4 mg (a prostate medication), Metformin 500 mg (a blood sugar pill), Sertraline HCl 100 mg (an anti-depressant), Trelegy Ellipta (an inhaler), Metoprolol Tartrate 50 mg (a blood pressure pill), and Potassium Chloride 10 milliequivalents (meq). The LPN took the medication to the door to the outside smoking area and called out to the resident that she had his pills for him. The resident indicated he had just started smoking. The LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident was assessed to self-administer medications and had Physician's Orders for the medications for 1 of 1 resident reviewed for self-administration of medication. (Resident 60) Finding includes: On 12/9/24 at 10:18 a.m. and 1:45 p.m., Resident 60 was observed in her room. There was a package of Gas-X (medication to relieve symptoms of extra gas), Systane eye drops (lubricating eye drops), and a bottle of Jet-Alert pills (caffeine pills) on a shelving unit across from the resident's bed. The resident indicated she used the Systane eye drops and would only use the Gas-X as needed. On 12/10/24 at 9:03 a.m., and again at 2:01 p.m., the medications were still observed on the resident's shelving unit across from her bed. Record review for Resident 60 was completed on 12/10/24 at 2:16 p.m. Diagnoses included, but were not limited to, diabetes mellitus, depression, and end stage renal disease. The Quarterly Minimum Data Set (MDS) assessment, dated 12/2/24, indicated the resident was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-13 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to file a grievance form, thoroughly investigate, and resolve grievances for missing personal items that were reported to staff for 1 of 1 resident reviewed for grievances. (Resident S) Finding includes: During an interview on 12/9/24 at 11:46 a.m., Resident S indicated she had lost two cell phones and the first missing phone was reported to staff at the nurses' station. The second phone was not yet reported. The record for Resident S was reviewed on 12/12/24 at 11:55 a.m. Diagnoses included but were not limited to, anxiety, respiratory failure, kidney disease and depression. The Quarterly Minimum Data Set (MDS) assessment, dated 12/12/24, indicated the resident was cognitively intact for daily decision making. There was no grievance/concern form filed for the resident's first missing cell phone. A Grievance/Concern form, dated 12/10/24 was filed for the resident's second missing cell phone. During an interview on 12/10/24 at 9:33 a.m., the 300 Unit Assistant Director of Nursing (ADON) indicated she was aware the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident was invited to attend and participate in care planning conferences for 1 of 4 residents reviewed for participation in care planning. (Resident U) Finding includes: During an interview on 12/9/24 at 2:57 p.m., Resident U indicated they had not attended a care plan meeting. The record for Resident U was reviewed on 12/12/24 at 8:52 p.m. Diagnoses included, but were not limited to, kidney disease, asthma, respiratory failure, depression, and dementia. The Quarterly Minimum Data Set (MDS) assessment, dated 10/18/24, indicated the resident was cognitively intact for daily decision making. A Care Plan Progress Note, dated 10/28/24 at 4:08 p.m., indicated the Director of Social Services met with the resident's son to discuss the resident's quarterly assessment. There was no documentation the resident attended the care conference. There was no documentation the resident was invited to attend a care conference. During an interview on 12/12/24 at 11:25 a.m., the Director of Social Services indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure fall precautions were in place to prevent injury from a fall for 1 of 2 residents reviewed for accidents. (Resident J) Finding includes: On 12/10/24 at 8:53 a.m., Resident J was observed lying in bed with her eyes closed. The resident's wheelchair was observed at the end of the bed. The resident had a cushion to the wheelchair with no Dycem (non-slip gripper pad) observed in the wheelchair. On 12/10/24 at 2:49 p.m., the resident was observed propelling herself down the hallway in her wheelchair. During this time, CNA 1 was interviewed regarding whether the resident had a Dycem in her wheelchair. CNA 1 indicated she was unsure. She asked CNA 2 to help her lift up the resident to see if there was a Dycem on the cushion. The CNAs assisted the resident to a standing position and both indicated there was not a Dycem on top of the cushion. They then lifted the cushion and there was a Dycem pad underneath the cushion. Both CNAs indicated they were unsure if the Dycem should be above or below the cushion.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure food consumption logs were completed for a resident with a history of weight loss for 1 of 1 residents reviewed for nutrition. (Resident 3) Finding includes: Record review for Resident 3 was completed on 12/12/24 at 11:53 a.m. Diagnoses included, but were not limited to, dementia, hypertension, anxiety, bipolar, and schizophrenia. The Quarterly Minimum Data Set (MDS) assessment, dated 11/1/24, indicated the resident was cognitively impaired. The resident required a partial to moderate assistance for eating and was on a mechanically altered therapeutic diet. A Care Plan, dated 6/28/21 and revised 12/22/21, indicated the resident had a nutritional problem or potential problem related to the need for mechanically altered diet and thickened liquids. Interventions included to monitor/record and report to the physician any signs or symptoms of malnutrition, significant weight loss of 3 lbs (pounds) in 1 week, or greater than 7.5% loss in 3 months. An intervention also included to monitor intake and record every meal. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's peg tube (a tube inserted directly into the stomach for nutrition) was monitored, assessed and being cleaned as ordered for 2 of 4 residents reviewed for tube feeding. (Residents C and H) Findings include: 1. During an observation on 12/10/24 at 3:00 p.m., LPN 6 was asked to perform an assessment to the peg tube stoma site for Resident C. At that time, the resident was observed in bed and the tube feeding was turned off. The LPN lifted the resident's gown and there was a white split gauze bandage with a date of 12/10/24 to the stoma site. The LPN attempted to remove the bandage, however, it was sticking to her skin, so she poured normal saline on the bandage and it was removed. The stoma site was clean with a moderate amount of drainage noted. The record for Resident C was reviewed on 12/10/24 at 2:05 p.m. Diagnoses included, but were not limited to, hemiplegia (paralysis or weakness) right side, stroke, high blood pressure, anemia, and peg tube (a tube inserted directly into the stomach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents' pain medications were available for administration for 2 of 3 residents reviewed for pain. (Residents K and 101) Findings include: 1. During an interview on 12/10/24 9:42 a.m., Resident K indicated the facility had issues with running out of her scheduled pain medications. The record for Resident K was reviewed on 12/12/24 at 2:06 p.m. Diagnoses included, but were not limited to, morbid obesity, type 2 diabetes, respiratory failure, cellulitis of the left lower limb, non pressure chronic ulcers, pain disorder, adult failure to thrive, pressure ulcers, anxiety disorder, major depressive disorder, and fibromyalgia (chronic condition that caused widespread pain and tenderness in the muscles and soft tissues of the body). The 11/7/24 Quarterly Minimum Data Set (MDS) assessment indicted the resident was cognitively intact for daily decision making and received scheduled pain medication. The resident had pain occasionally and rated the pain a 4 out of 10. A Care Plan, dated 2/5/24, indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure medications were given as ordered to prevent significant medication errors for 1 of 8 residents observed for medication administration. (Resident L) Finding includes: During a medication administration observation on 12/11/24 at 8:37 a.m., LPN 3 indicated she was preparing a dose of Furosemide 40 mg (a diuretic) for Resident L. LPN 3 was observed dispensing four tablets of Amlodipine 10 mg (a blood pressure pill) into a medicine cup. The LPN then indicated she did not see the resident's Amlodipine in the cart, so she went to the med storage room, got another card of Amlodipine, and dispensed one tablet into the medication cup. The LPN took the cup of pills to the resident's room, knocked and called out that she was bringing the resident his pills. She was stopped at that point. After returning to the cart and reviewing the medications she had prepared, LPN 3 indicated she accidentally put 40 mg (four tabs) of Amlodipine instead of Furosemide into the medicine cup, and if given as prepared, she would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-28 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide ADL (activities of daily living) assistance to dependant residents related to bathing, incontinence care, nail care, oral care, and dressing for 5 of 7 residents reviewed for ADL care. (Residents B, E, C, D, and F) Findings include: 1. During an interview on 6/24/24 at 10:06 a.m., Resident B indicated she didn't always get two bed baths and/or showers a week. The record for Resident B was reviewed on 6/26/24 at 1:53 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), right above the knee amputation, and anxiety disorder. The Quarterly Minimum Data Set (MDS) assessment, dated 5/9/24, indicated the resident was cognitively intact and required maximum assist for bathing. A Care Plan, dated 2/5/24, indicated the resident had an ADL self-care/mobility performance (functional abilities) deficit that could fluctuate with activity throughout the day related to impaired balance, limited ability, shortness of breath (SOB), COPD, weakness, and sleep disorder. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure pain medication was administered as ordered by the Physician, for 2 of 3 residents reviewed for hospice. (Residents D and E) Findings include: 1. The record for Resident D was reviewed on 3/25/24 at 1:10 p.m. Diagnoses included, but were not limited to, breast cancer, vascular dementia, Alzheimer's dementia, major depressive disorder, cerebral ischemia, osteoarthritis, delusional disorder, blood pressure, and anxiety. The 12/20/23 Quarterly Minimum Data Set (MDS) assessment, indicated the resident was moderately impaired for daily decision making. The resident received scheduled pain medication, and she currently had no pain during the assessment period. The resident received hospice services as a resident. The Care Plan, revised on 3/22/24, indicated the resident had the potential for pain related to breast cancer and arthritis. The approaches were to administer pain medications as ordered. The Care Plan, revised on 3/12/24, indicated the resident received hospice services. The approaches were to medicate for pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to establish and/or maintain a system that accounted for, periodically reconciled, and ensured the disposition of all controlled drugs, related to incomplete and inaccurate documentation of narcotic medications, for 1 of 3 residents reviewed for hospice. (Resident E) Finding includes: Record review for Resident E was completed on 3/25/24 at 11:25 a.m. Diagnoses included, but were not limited to, heart failure, hypertension, diabetes mellitus, end stage renal disease and anxiety. An MDS (Minimum Data Set) assessment, dated 3/9/24, was completed for death in facility. A Nurses Note, dated 3/8/24 at 6:30 p.m., indicated the nurse was called into the resident's room. The resident was unresponsive. The nurse attempted to wake the resident without success. The resident's blood pressure was unable to be obtained, pulse was 36 and oxygen saturation was 74% (percent). The nurse increased the resident's oxygen to 5 L (liters) and oxygen saturation raised to 86%. The nurse alerted hospice care and the family of resident's status.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a medical record was complete and accurately documented, related to a resident death, for 1 of 3 residents reviewed for hospice. (Resident E) Finding includes: Record review for Resident E was completed on 3/25/24 at 11:25 a.m. Diagnoses included, but were not limited to, heart failure, hypertension, diabetes mellitus, end stage renal disease and anxiety. An MDS (Minimum Data Set) assessment, dated 3/9/24, was completed for death in facility. A Nurse's Note, dated 3/8/24 at 6:30 p.m., indicated the nurse was called into the resident's room. The resident was unresponsive. The nurse attempted to wake the resident without success. The resident's blood pressure was unable to be obtained, pulse was 36 and oxygen saturation was 74% (percent). The nurse increased the resident's oxygen to 5 L (liters) and oxygen saturation level raised to 86%. The nurse alerted hospice care and the family of the resident's status. Hospice gave a verbal order to discontinue all medications except hospice comfort medications. There was a lack…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents were free from physical abuse, related to a physical altercation by a resident with a history of aggression towards others, which resulted in physical contact with two residents, and was witnessed by another resident. (Residents D, E, and S) Findings include: Resident C was observed on 1/22/24 at 9:30 a.m., walking independently in the hallway to the front lobby area. At 10:02 a.m., he was in his room and was sitting on the bed. He was unable to verbalize the situation that had occurred with other residents in the facility, and indicated everything was okay now. He indicated he now went out the front door to smoke his cigarettes. Resident D was observed on 1/22/24 at 10:42 a.m. in his room, and independently transferred himself from the bed to the wheelchair. He indicated he was, viciously attacked by Resident C. He did not feel real safe, though the facility was doing everything possible to keep them safe. He indicated Resident C no longer smoked in the Courtyard with him. The day of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure adequate supervision was provided to residents in the designated smoking area, which resulted in resident to resident physical altercations involving 3 residents. (Residents C, D, and E) Finding includes: An undated facility reported incident to IDOH, indicated Residents C, D, and E were in the designated smoking area on 1/5/24 at 9:01 a.m. Resident C made contact with Resident E's and D's faces. The residents were separated. Residents E and D had first aid administered and denied request for x-rays and emergency room evaluations. Resident C was placed on one-on-one observation with a staff member until Law Enforcement arrived at 9:15 a.m., and he was then transferred to the hospital. Cross reference F600. 1. Resident C's record was reviewed on 1/23/24 at 8:49 a.m. The diagnoses included, but were not limited to, Parkinson's disease and psychosis. A Quarterly Minimum Data Set (MDS) assessment, dated 11/1/23, indicated an intact cognitive status, no behaviors, no physical impairments of the extremities, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure gastrostomy tubes (g-tubes/ feeding tubes) were cleaned at the insertion site as ordered by the Physician, for 2 of 3 residents reviewed for g-tubes. (Residents B and M) Findings include: 1. During an observation on 1/22/24 at 10:58 a.m. with Employee 1 and Employee 3, Resident B was lying in bed. The g-tube insertion site had no dressing, had a light drainage and dark crusting was observed around the insertion area. Employee 1 indicated there was drainage, and the area was to be cleansed every shift. She indicated there was no order for a dressing, and the g-tube was not used except for flushes. G-tube insertion site care was completed by Employee 1 after other care was rendered. Resident B's record was reviewed on 1/22/24 at 2:17 p.m. The diagnoses included, but were not limited to, stroke. A Quarterly Minimum Data Set (MDS) assessment, dated 12/3/23, indicated an intact cognitive status, required set up for meals, received a mechanically altered diet, and there was no feeding or fluid intake by way…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-03 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was sanitary and comfortable, related to dirty bathrooms, broken and chipped toilets, dirty walls, debris on the floor, unsanitary storing of personal use items, holes in the walls, unmade beds, a dirty fan, over the bed table veneer loose and coming off, flooring coming up in the bathroom, and tears on the wheelchair arms for 11 of 24 rooms observed on 4 of 4 units (100, 200, 300, and 400) Findings include: During an Environmental Tour observation on 10/31/23 from 5 p.m. through 6:13 p.m. the following was observed: a. 300 Hall room [ROOM NUMBER], there was debris under the bed by the window, a dried dark liquid spot on the toilet seat, a black substance on the wall by the toilet, and a hole in the wall behind the bed by the door. room [ROOM NUMBER], the bathroom light was dim, the toilet seat was broken, the floor was sticky, there was dirt in the corners, and the linoleum was coming unglued on the floor in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-03 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident was thoroughly assessed for self-administration of insulin and received a Physician's Order that the resident was appropriate for self-administration for 1 of 1 resident reviewed for self-administration of medications. (Resident S) Finding includes: Resident S's record was reviewed on 11/2/23 at 1:11 p.m. The diagnoses included, but were not limited to, diabetes mellitus and congestive heart failure. An admission Minimum Data Set assessment, dated 8/7/23, indicated an intact cognitive status an had no behaviors. The Physician's Orders, dated 8/1/23, indicated orders to monitor the blood sugar and Humulog insulin was to be administered with a dosage amount in relationship to his blood sugar result (sliding scale) before meals and an order on 8/7/23 for a routine dose of Lantus insulin, 15 units was to be administered nightly at bedtime. There was no Physician's Order for the resident to self-administer the insulin dosages. A Self-Administration Assessment, dated 9/12/23, indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify a Physician for a follow up consult/appointment as ordered and failed to notify a resident's responsible party in a timely manner about skin tear injuries for 2 of 13 residents reviewed for Physician notification. (Residents B and M) Findings include: 1) Resident B's record was reviewed on 10/31/23 at 11:55 a.m. The diagnoses included, but were not limited to, dementia and anxiety. A CT of the pelvis result, dated 9/15/23, indicated a chronic un-united fracture of the left hemipelvic and multiple compression fractures of the lumbar spine with severe spinal canal stenosis. A Nurse's Progress Note, dated 9/22/23 at 12:44 p.m., indicated Physician Orders were received for an Orthopedic Consult. An attempt was made to schedule an appointment and a voicemail with a detailed message was left for the Orthopedic Physician. A return call was requested. There was no further documentation the Orthopedic Consult had been completed or scheduled. During an interview on 10/31/23 at 4:13 p.m., the Director of Nursing (DON),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure injuries to residents were thoroughly investigated for the cause of the injury to rule out potential abuse for 2 of 4 residents reviewed for injuries and abuse. (Residents M and L) Findings include: 1) During an observation on 10/31/23 at 10:51 a.m., Resident M was lying in bed, the Wound Nurse and the Director of Nursing (DON) were in the room and the Wound Nurse had just completed the dressing change to the left arm skin tears. Resident M was unable to explain how he received the skin tears. The DON indicated an investigation for the cause of the skin tears was not completed. The nurse who had provided the care and found the skin tears had written a statement in the record and on the investigation on how the skin tears occurred. Resident M's record was reviewed on 11/2/23 at 6:20 a.m. The diagnoses included, but were not limited to, dementia. An admission Minimum Data Set assessment, dated 10/17/23, indicated a severely impaired cognitive status and required maximum to dependent assistance with all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure individualized Care Plans were developed and implemented related to behaviors and self-administration of medications, for 3 of 13 residents reviewed for care plan development and implementation. (Residents M, Q, and S) Findings include: 1) Resident M's record was reviewed on 11/2/23 at 6:20 a.m. The diagnoses included, but were not limited to, dementia. A Nurse's Progress Note, dated 10/24/23 at 5:09 a.m., indicated three skin tears to the right forearm had been found after care was completed and the resident had been combative during care. Cross Reference F610. There was no Care Plan developed and implemented for the resident's reported ongoing behaviors of agitation/ resistance/ combativeness when care was attempted. 2) Cross Reference F676. During an observation of the lunch meal on 11/1/23 at 12:08 p.m. Resident Q was served a soft taco, refried beans, green beans, lettuce, tomato, shredded cheese, and cake. He placed an unfolded napkin on the table, and placed the refried beans, the green beans,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident who required set up assistance with eating was assisted with his supper meal for 1 of 6 residents reviewed for meal assistance. (Resident Q) Finding includes: During an observation on 10/31/23 at 5:40 p.m., Resident Q received his evening meal, which consisted of breaded fish, spinach, rice, a dinner roll and a health shake in a milk carton container. He received butter and tarter sauce on the side of his plate. His plate was removed from the tray and placed in front of him. The staff had not offered to place tartar sauce on the fish nor butter on the roll. The health shake was opened, the shake had not been poured into a glass, nor was a straw provided. The resident opened his napkin up on the table and he used his spoon to scoop the spinach onto the napkin. He took two bites of rice and spit the bites out. He then scooped the rice on top of the spinach in the napkin and half of the dinner roll. Staff were walking by the table and no one stopped to assist him, cue him, or to offer him an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident who was dependent for dietary and fluid intake was assisted with the evening meal and was fed slowly and in an enjoyable manner, for 1 of 2 dependent residents observed during meal times. (Resident H) Finding includes: During an observation on 10/30/23 at 6:16 p.m., Employee 3 entered Resident H's room to assist her with her supper meal. The resident was in bed with the head of the bed elevated. She began to feed the resident the puree meal of macaroni and beef, peas, and mandarin oranges. There was also thickened punch drink. Employee 3 fed the resident quickly with one bite after another until the meal was 100% consumed at 6:19 p.m. She then gave the resident a drink of her fluid on the tray. During an interview on 10/30/23 at 6:21 p.m., Resident H indicated she had been fed too quickly. Resident H's record was reviewed on 10/1/23 at 2:18 p.m. The diagnoses included, but were not limited to, dementia and severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure adequate supervision was provided to a resident during a transfer related to a mechanical lift transfer (Resident H). The facility also failed to ensure a Care Planned intervention was in place to prevent injury to the skin related to geri-sleeves (skin protector) for 2 of 4 residents reviewed for injuries and assistive devices. (Resident L) Findings include: 1) During an observation on 10/31/23 at 1:45 p.m., Employee 4 was in Resident H's room. Resident H had been lifted up with the assistance of a mechanical lift and was positioned in the sling on the lift and was above the reclining chair where she had been sitting. Employee 4 then transferred the resident into her bed with the mechanical lift. She indicated she should have had another staff member assist her with the transfer. The nurse had asked her to transfer the resident to bed before her shift ended. She indicated there were three other staff members assigned to the unit and they must had been with other residents when she looked for someone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident who had a Physician's Order for a dietary supplement to assist with caloric and protein needs, received the supplement as ordered for 1 of 4 residents reviewed for nutritional status. (Resident Q) Finding includes: During an observation of the lunch meal on 11/1/23 at 12:08 p.m., Resident Q was served a soft taco, refried beans, green beans, lettuce, tomato, shredded cheese, and cake. A nutritional health shake supplement was not served. He received an alternate meal of grilled cheese sandwich due to not eating the taco. He consumed 100% of the grilled cheese sandwich and cake then left the Dining Room at 12:30 p.m. Resident Q's record was reviewed on 11/2/23 at 11:35 a.m. The diagnoses included, but were not limited to, dementia and mild intellectual disabilities. An Annual Minimum Data Set assessment, dated 10/11/23, indicated a severely impaired cognitive status, no behaviors, required set up or clean up with eating, and had no significant weight gain or loss. A Care Plan, dated 12/12/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to manage medications appropriately, related to missing medication doses, not administering or ensuring insulin was administered, and blood sugar monitoring not completed as ordered for 1 of 4 residents reviewed for unnecessary medications. (Resident S) Finding includes: During an interview on 10/31/23 at 5:30 p.m., Resident S indicated he was not receiving his medications as ordered by the Physician. Resident S's record was reviewed on 11/2/23 at 1:11 p.m. The diagnoses included, but were not limited to, diabetes mellitus and congestive heart failure. An admission Minimum Data Set assessment, dated 8/7/23, indicated an intact cognitive status an had no behaviors. A Physician's Order, dated 9/30/23, indicated furosemide (diuretic) 20 milligrams was to be given once a day for congestive heart failure. The Medication Administration Record (MAR), dated 10/2023, indicated the furosemide had not been administered on October 1 and 2 at 9 a.m. as ordered by the Physician. Physicians Orders, dated 8/1/23, indicated orders to monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were free from unnecessary psychotropic medications related to a lack of a GDR (Gradual Dose Reduction) for anti-anxiety and antidepressant medications completed for 2 of 4 residents reviewed for unnecessary medications. (Residents B and H) Findings include: 1. Resident B's record was reviewed on 10/31/23 at 11:55 a.m. The diagnoses included, but were not limited to, dementia, anxiety, and depression. A Quarterly Minimum Data Set (MDS) assessment, dated 10/4/23, indicated an intact cognitive status, no behaviors, and received anti-anxiety medication and antidepressant medications. The Physician's Orders, indicated the following: - 1/5/22 Ativan (anti-anxiety) 0.5 mg (milligrams) twice a day for anxiety - 10/19/22 sertraline HCL (Zoloft) (antidepressant) 150 mg daily for depression. An Encounter Progress Note (Psychiatry Progress Note), dated 7/12/22, indicated A GDR of the .Ativan was contraindicated at this time There was no further documentation another GDR of the Ativan had been attempted or a rationale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-01-07 for 24 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APERION CARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.6-0.6 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 32 homes this chain runs (chain average 1.9★, per CMS)
1 of 5Aperion Care DemotteDemotte, IN 1 of 5Aperion Care DoltonDolton, IL 1 of 5Aperion Care Forest ParkForest Park, IL 1 of 5Aperion Care HanoverHanover, IN 1 of 5Aperion Care InternationalChicago, IL 1 of 5Aperion Care KokomoKokomo, IN 1 of 5Aperion Care LakeshoreChicago, IL 1 of 5Aperion Care LincolnEvansville, IN 1 of 5Aperion Care MidlothianMidlothian, IL 1 of 5Aperion Care MonroeBloomington, IN 1 of 5Aperion Care Oak LawnOak Lawn, IL 1 of 5Aperion Care Tolleston ParkGary, IN 1 of 5Aperion Care VincennesVincennes, IN 1 of 5Aperion Care WesleyChicago, IL 1 of 5Aperion Care WilmingtonWilmington, IL 1 of 5Arcadia Care MortonMorton, IL 2 of 5Alta Rehab At FairmontChicago, IL 2 of 5Alta Rehab At Oak BrookOak Brook, IL 2 of 5Aperion Care Chicago HeightsChicago Heights, IL 2 of 5Aperion Care DekalbDekalb, IL 2 of 5Aperion Care GreenfieldGreenfield, IN 2 of 5Aperion Care Marion LLCMarion, IN 2 of 5Aperion Care PeruPeru, IN 2 of 5Aperion Care West ChicagoWest Chicago, IL 2 of 5Park Ridge Healthcare CenterPark Ridge, IL 3 of 5Aperion Care BurbankBurbank, IL 3 of 5Aperion Care ElginElgin, IL 3 of 5Aperion Care WestchesterWestchester, IL 5 of 5Alta Rehab At WaucondaWauconda, IL 5 of 5Aperion Care Fox RiverElgin, IL 5 of 5Aperion Care NilesNiles, IL 5 of 5Aperion Care SummerfieldCloverdale, IN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
APERION INDIANA INVESTOR GROUP, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST16%since 08/01/2012
BATTERY ARBORS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST14%since 08/01/2012
APERION CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
MAJOR HOSPITALOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2013
THE ARBORS OPERATOR LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2025
AHMED, UMAIRIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
CLAXTON, RYANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/27/2025
LIVERS, DOROTHYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
SMITH, TODDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
SPECTOR, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
ULBERT, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2012
BERKOWITZ, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/15/2025
MEYSTEL, YOSEFIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/15/2025
APERION CONSULTING, LLCOrganizationADP OF THE SNFsince 08/01/2012
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 08/01/2012
ATTINGER, JEFFERYIndividualADP OF THE SNFsince 08/01/2012

CMS files one row per role, so the 28 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.2M
Net patient revenuemost recent cost report
-0.0%
Operating marginrevenue minus expenses
$5.7M
Related-party expense31% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 9%Other / private 12%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $5.7M paid to related parties — landlords or management companies under common ownership — equal to about 31% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$395per resident / day
operating cost
$12,022per month
≈ monthly operating cost
$395per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155156. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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