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Aperion Care Lakeshore

7200 North Sheridan Road, Chicago, IL 60626 · For profit - Limited Liability company · 313 certified beds · (773) 973-7200 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$208,986 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (22% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (89) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $208,986 in federal fines (most recent 2026-03-01)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 26% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1628 W Lunt Ave · (773) 465-6618 · Call to confirm hours
Pharmacy
1400 W Greenleaf Ave Ste 101 · (773) 977-7330 · Call to confirm hours
Grocery
7301 N Sheridan Rd · (773) 761-4364 · Call to confirm hours
Park
7199 N Sheridan Rd · (877) 638-7596 · Typically dawn to dusk
Place of worship
7231 N Sheridan Rd Ste 4 · (773) 973-6677

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.3%13.4%15.4%better
Long-stay residents who lose too much weight0.0%6.3%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms85.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.4%3.1%3.3%better
Long-stay residents whose ability to walk worsened5.5%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine93.1%91.8%95.3%typical
Long-stay residents with pressure ulcers3.0%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control20.8%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table66.1%21.7%17.1%check this — see note marked dagger below the table
Short-stay residents who newly got an antipsychotic medication3.4%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine34.9%63.1%79.4%worse
Short-stay residents rehospitalized after admission49.1%26.1%22.6%worse
Short-stay residents with an outpatient ER visit18.7%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.342.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.592.221.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 31 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.2%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
7.9%U.S. median 56.6%
Met the expected recovery
0.06U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 7.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 52% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.2%CMS range 20.5–56.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.3–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge7.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge15.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge5.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified80.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 3.7–14.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.151.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.34
RN hours/ resident / day
0.73
LPN hours/ resident / day
1.37
Aide hours/ resident / day
2.45
Total nurse hours/ resident / day
0.27
RN hoursweekends
22.2%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 313 beds and averages 252.8 residents a day — about 81% occupied, or roughly 60 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.18 hrs/resident/day on weekends vs 2.56 on weekdays — 15% thinner on weekends. RN hours go from 0.38 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 22% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-03-05)
14
at the previous standard inspection (2025-02-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

89 citations, most serious first. The 18 most serious are shown; the remaining 71 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-03-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision to prevent elopement for one [R1] out of four [R1, R4, R5, R6] residents reviewed for elopement. This failure resulted in R1 eloping through the front entrance three times including on 10/12/26 sustaining open areas to both feet, and on 2/6/26 sustaining a fall with a close head injury and left lower lip laceration requiring sutures. Findings Include:This was identified as an Immediate Jeopardy which began on 10/12/25.On 2/27/26 at 1:52 pm, the administrator was notified of the Immediate Jeopardy. On 02/28/26 at 3:54PM, the facility abatement plan was approved.The Immediate Jeopardy was removed on 3/1/26. However, the deficiency remains at the second level of harm until the facility determine the effectiveness of the implementation of the removal plan. R1 was admitted on [DATE] with medical diagnosis of schizophrenia, depression, anxiety, lack of coordination, abnormalities of gait and mobility, obesity, and essential hypertension.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect residents from physical abuse. This failure affected one (R3) out of three residents reviewed for abuse. This failure resulted in R2 sustaining a closed fracture of orbital wall.Findings include:R3's admission record shows admission date on 12/31/24, with diagnoses not limited to Chronic Kidney Disease, Hypo-Osmolality and Hyponatremia, Hypokalemia, Osteoarthritis, Hypertension, Other Abnormalities of Gait and Mobility, Fracture of Other Specified Skull and Facial Bones, Left Side, Initial Encounter for Closed Fracture (added 09/14/25). R3's MDS (Minimum Data Set), dated 06/26/25, reveals R3 is cognitively intact and requires supervision or touching assistance for mobility. R3 has a care plan initiated on 01/03/25 stating he is at risk for abuse/neglect and will be cared for in a safe manner. R6's admission record shows admission date on 06/27/25, with diagnoses not limited to Psychotic Disorder with Delusions due to Unknown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to follow their abuse policy for two residents (R1, R2,) out of five residents reviewed abuse. This failure resulted in staff not intervening in a timely manner, thus allowing R2 to hit R1 in the face, causing an injury to R1's right eye and nose.Findings include:R1's 8/26/2025 22:54 Nurses Note Narrative states: An agitated resident went into resident room and made contact with her. Resident was immediately separated from her and secure her safety. Complete assessment performed, provided first aid interventions and called 911. NP (Nurse Practitioner) notified. Family notified. Administrator, DON (Director of Nursing) and ADON (Assistant Director of Nursing) notified. Offered pain medication. BP (blood pressure)-146/70 P (pulse)-80 R (respirations)18 T (temperature)-97.5 Sat (oxygen saturation)-96% room air. Neuro (neurology checks) initiated.R1's 8/27/2025 05:41 Nurses Note Narrative states: Resident admitted at Hospital. Diagnosis: Retrobulbar Hematoma.R1's hospital records document: past medical history CVA (Cerebral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the development of pressure ulcers; failed to ensure a resident's wound dressing is intact as ordered by the physician; and failed to complete skin assessments accurately. This failure caused 1 resident (R2) to develop a 25x10 cm unstageable pressure ulcer to the sacrum and sustain severe pain (7/10). This failure affects 1 resident (R2) in a sample of 4 residents reviewed for pressure ulcers. Findings Include: R2's Face sheet, dated 4/21/2025, documents a diagnosis of but is not limited to Failure to thrive, Dysphagia, Major Depressive Disorder. Review of R2's Weekly Skin Assessments documents, on 3/12/2025 R2's skin was intact with no concerns. On 3/19/25, documents an unstageable pressure ulcer to R2's coccyx. On 3/24/2025, R2's skin was assessed and documented skin was intact with no concerns (incongruent with current unhealed pressure ulcer). No weekly skin observation was completed in R2's electronic health record since 3/24/25. Record review of document titled, Facility Acquired Worsening Wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision to prevent a fall of a resident (R1), who was assessed at risk for fall and has a history of falls. These failures affect 1 resident in a sample of 4 residents reviewed for falls. As a result, R1 fell and sustained a head injury with a laceration, requiring R1 to be sent to the hospital. R1 received sutures to close the laceration. Findings include: R1's face sheet documents, R1 was admitted to the facility on [DATE]. R1's face sheet documents diagnoses that include but are not limited to repeated falls, dementia, schizophrenia, anxiety disorder, and major depressive disorder. R1's care plan, revised date 10/27/22, documents, I (R1) am at risk for falls r/t (related to) convulsion, dementia, anxiety and MDD (major depressive disorder) with interventions that document, in part, Ensure resident wearing non-skid footwear . Frequent rounding to ensure resident is wearing nonskid socks . R1's care plan, date initiated 5/6/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure ongoing precautions were put into place and consistently maintained, and failed to ensure residents were in a safe position, for 1 residents (R2) of 3 residents reviewed for safety. These failures resulted in R2 falling out the bed, sustaining a right femur fracture. Findings include, R2's clinical record indicates: R2 is a sixty-seven-year-old admitted with the following medical diagnosis of severe morbid obesity, bilateral primary osteoarthritis of knee, fracture of right femur, major depressive disorder, post-traumatic disorder, anxiety disorder, overactive bladder, and unsteadiness on feet, embolism of lower extremity. R2's Minimum Data Set (MDS) Brief Interview Mental Status score= 15, indicating R2 is cognitively intact. R2's MDS section GG indicates R2 is total dependent for ADL incontinence care and personal hygiene assistance. R2 requires maximum assistance with bed mobility. R2's Care plan indicates in part: 4/1/22, R2 at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have fall interventions in place to prevent a resident from serious injury. This failure affects one (R1) of three residents reviewed for falls in a total sample of four residents. The failure resulted in R1 sustaining two cervical (neck) fractures and be subjected to excruciating pain while awaiting surgery to fix the injuries. Findings include: R1 is a [AGE] year-old male. R1's diagnoses are, but not limited to: displaced fracture of first cervical vertebra, displaced fracture of second cervical vertebra, anterior displaced dens fracture, Parkinson's disease, dementia, schizoaffective disorder bipolar type, schizophrenia, bipolar disorder, major depressive disorder, anxiety disorder, cognitive communication deficit, and high blood pressure. R1's BIMS (Brief Interview for Mental Status), dated 1/10/2025, notes R1 is alert. R1's care plan notes R1 requires the use of a neck brace due to fracture of the first and second cervical vertebrae. R1 has had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate and sufficient services to ensure comprehensive bladder function assessment was completed and comprehensive care plan was developed for 2 (R39 and R145) residents reviewed for indwelling urinary catheter, and failed to address R52's urinalysis results in a sample of 35. This resulted in R52 experiencing burning with urination, which was left untreated. The findings include: 1. R52's Progress note, dated 4/19/2024 at 12 PM, by V40 (Nurse Practitioner) was reviewed. The progress note stated R52 complained of dysuria. R52 reported burning upon urination. Repeat urinalysis was ordered. R52 completed oral antibiotics recently. On 4/30/2024 at 9:31 AM, review of the electronic medical record included an order for Nitrofurantoin Macrocrystal Oral Capsule 100 MG, which was ordered on 4/9/2024 and discontinued 4/16/2024. On 4/30/2024 at 1 PM, review of the urinalysis collected 4/20/2024 at 7:40 PM and resulted on 4/22/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-22 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow planned menus and diet extensions. These failures have the potential to affect all 243 residents receiving food prepared in the facility's kitchen. Findings include: On 05/19/26 at 11:00 AM, V22 (Cook) stated he prepared the food for lunch. V22 stated the portion size to be served are listed on the recipe and the diet spreadsheets. V22 stated today the baked fish portion size is 3-ounces for regular and mechanical soft diets and everyone is receiving pudding for dessert. V22 stated the serving size for the pudding is a #8 scoop size for all diets except the diabetic diets which receive #16 scoop size instead of the #8 scoop size.On 05/19/26 at 11:42 AM, observed lunch tray line in progress. Observed V24 (Dietary Aide) putting one piece of fish on resident trays receiving regular texture diets. Per visual observation, the portion of the fish was very small and did not appear to be a 3-ounce portion.On 05/19/26 at 11:47 AM, surveyor asked V24 to select a piece of fish from the tray line and put it on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-22 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide effective pest control for nine [R2, R15, R16, R17, R18, R19, R20, R21, R23] residents in a sample of 23. These failures have the potential to affect all 247 residents residing in the facility. Findings Include: Pest Control Invoice documents indicate the following:10/23/25-Exterminator sprayed for German Roaches and bed bugs on the third floor. 11/12/25- sprayed on second floor for German Roaches and in laundry rooms, pantry, kitchen, locker room, and basement. Fourth floor room was sprayed for bed bugs.Rodent traps were placed on the first, second, third, fourth nursing floors and basement. 12/23/25,12/29/25, 1/5/26, 1/16/26, 2/18/26, sprayed fourth floor for bed beds and German Roaches, nursing stations for bed bug activity, also nursing station chairs. 4/16/26 to 5/22/265 German Roaches and mice were treated: dining rooms, nursing stations, pantries, kitchen, laundry area, and several fourth-floor rooms. On 5/19/26 at 10:19AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a clean, comfortable home-like environment for nine [R2, R15, R16, R17, R18, R19, R20, R21, R23] residents in a sample of 23. Findings Include:During the survey dates of 5/19/26-5/21/26, general observations of the facility were completed. Environment throughout the facility surveyor's shoes were sticking to the floors, due to sticky substances on the floors in spots. The facility hallways were not clean with visible small shreds of papers noted on the floors. Walking down the hallways noted residents' garbage cans were full of clutter and food contains covering the bedside tables and window seals. On 5/19/26 at 10:19AM, R1 stated, I been having mice (sic) in my room since December 2025. I still see roaches as well. The mice live in my dresser drawls (sic). Every day I clean out the mice droppings. When I pull out my clothes the mice dropping fall out all over the floor and in the bottom of my drawl (sic). R1 pulled out her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-22 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care in a timely manner for 4 (R1, R10, R11, R13) of 7 residents reviewed for ADL care. Findings include: 1.R1's admission Record documents in part paralysis and weakness of the left non-dominant side following a stroke, other muscle disorders, and history of falling. R1's 4/04/2026 MDS (Minimum Data Set) assessment documents moderate cognitive impairment. R1 is dependent on staff with toileting hygiene, lower body dressing, personal hygiene, and rolling left and right. R1 is always incontinent of urine and frequently incontinent of bowels. R1's Care Plan Report documents R1 has an ADL (Activities of Daily Living) self-care/mobility performance (functional abilities) deficit (revised 3/30/2026). Intervention reads R1 is dependent on staff for personal and toilet hygiene (revised 12/17/2025). R1's care plan also reads R1 has a potential for impairment to skin integrity (revised 10/26/2023). Interventions include keeping skin clean and dry (initiated 7/14/2023). R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label opened foods in the refrigerator, freezer, and cooler with an open, use by, and expiration date. This failure has the potential to affect all residents in the facility. Findings Include:On 3/2/2026 at 9:34 am, surveyors observed large ice cream bucket dated 10/20/2025, and the freezer thermometer is 0 degrees. Pickles in the refrigerator have a received date for 1/29/26 and no open or expiration date, and refrigerator has a temperature tracking log with last temperature logged as 36 degrees. Nine (9) salads on a plastic plate covered in clear plastic wrap were observed in the refrigerator without use by date or expiration dates in the refrigerator by the ice machine. The refrigerator temperature was 36 degrees Fahrenheit. Observed six (6) bowls of cereal on a tray in the dry storage room without open or use by/expiration dates. On 3/2/2026 at 9:36 am, V4 (Dietary Supervisor) stated foods are labeled with open and expiration dates to make sure the kitchen is not serving expired foods, and the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the narcotic accountability sheets were completed per facility protocol for two floors of four floors reviewed for medication storage and labelling. Findings include: On 3/4/26 at 9:50am, V34 (LPN-Licensed Practical Nurse) assisted with checking a medication cart on the 2nd floor. A narcotic accountability sheet titled, Shift Change Controlled Substance Inventory Count Sheet was in a 2 South red binder in the narcotic drawer. V34 explained that each date has three entries for day shift, evening shift and night shift and is signed by the oncoming nurse and the nurse going off shift. There was an inventory sheet, dated 3/1 and 3/2. No year is written on the sheet but V34 confirmed it is the current sheet used to count the narcotics. On the sheet, the same initials are written in the following boxes: 3/1 on nurse, 3/1 off nurse, 3/1 on nurse, 3/2 off nurse. V34 stated these initials were for 3/1 evening shift and 3/1 night shift. V34 pointed to the initials and stated the nurse worked a double shift. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the main entree for a pureed meal was the correct consistency. This failure had the potential to affect nine (R50, R90, R116, R150, R196, R200, R219, R274, R276) residents of nine residents reviewed for pureed diets in a sample of 72 residents. Findings include: On 3/2/26, V4 (Dietary Supervisor) provided a list of residents that receive pureed meals. R50, R90, R116, R150, R196, R200, R219, R274, R276 were listed. On 3/3/26 at 9:25am, V32 (Cook) started preparing the pureed meal. The facility menu documented the main entree for the pureed meal was Pureed Breaded Chicken. V32 indicated nine residents receive pureed meals. V32 placed 15 breaded chicken cutlets into the food processor with chicken broth. At 9:28am, V32 started pureeing the chicken but stopped when the food processor made a sharp noise. V32 stated, It's too much chicken. It's having a hard time. V32 poured more chicken broth into the blender. At 9:32am, four minutes later, V32 stopped the food processor and provided plastic spoons for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure hand hygiene was performed during dining for 4 residents (R152, R179, R214, R256) on the 4th floor, failed to ensure proper Doffing of PPE (Personal Protective Equipment) for one resident (R223), and failure to follow Droplet Precautions for one resident (R274) on the 3rd floor. This failure has the potential to affect all residents residing on the 3rd and 4th floors.Findings include: 1.R274 has a diagnosis of but not limited to Cerebral Infarction, Asthma, Type 2 Diabetes Mellitus, Covid-19 (2/24/2026), and Pneumonia. R274 has a Brief Interview of Mental Status score of 07, indicating severe cognition impairment. R274's face sheet documents a diagnosis of Covid-19 Present at admission with an onset date of 2/24/2026. R274's Order Summary Report dated 3/04/2026 documents Droplet Precautions for Covid every shift until 3/03/2026. R274's care plan focus: Covid-19 dated 2/27/2026 documents, Follow Facility Protocol for Covid-19 Screening/Precautions. Strict Isolation -Droplet & Contact for Covid-19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0914 — pattern
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure privacy curtains were in place and failed to ensure a privacy curtain fully covered a resident's space. This deficient practice affected six residents (R132, R172, R183, R231, R255, R260) reviewed for privacy in a total sample of 72 residents. Findings Include: 1.R255 is [AGE] years old. R255's diagnosis includes but are not limited to atherosclerotic heart disease of native coronary artery with unspecified angina pectoris, hyperlipidemia, essential hypertension, malignant neoplasm of rectosigmoid junction, and gastrointestinal hemorrhage, unspecified. R255's Brief Interview for Mental Status (BIMS), dated 02/11/2026, documents R255 has a BIMS score of 12, which indicates R255 has some moderate cognitive impairment. On 03/02/2026 at 11:20am, R255 was seen coming out of the bathroom in his room and sitting on his bed. No privacy curtain observed hanging from the ceiling to cover around R255's bed. R255 has one roommate in a room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a dignified experience when performing incontinence care and failed to ensure a resident's confidential information was not displayed for two residents (R183, R255) reviewed for dignity in a total sample of 72 residents.Findings include: 1.R183's Face Sheet documents the following Medical Diagnoses: Unsteadiness on Feet, and Other Abnormalities of Gait and Mobility. R183's ADL (Activities of Daily Living) Care Plan documents R183's ADL self-care/mobility performance (functional abilities) deficit that may fluctuate with activity throughout the day. R183's Minimum Data Set, dated [DATE], documents: Section C-Cognitive Patterns: total score of 15 out of 15 which indicates R183 is Cognitively Intact without any Inattention, Disorganized Thinking and Altered Level of Consciousness. Section GG – Functional Abilities documents R183 requires substantial to maximal assistance for toileting hygiene, lower body dressing and personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 71 citations
  • Potential for harm · Dcited before2026-03-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) to one resident (R46). This failure affected one resident out of sample size of 72.Findings include:R46 has a diagnosis is Hemiplegia and Hemiparesis, Disorders of Muscle, Hypertension, History of Falling, and Vitamin D Deficiency.R46 has a Brief Interview of Mental Status score of 10, indicating moderate cognition impairment.R46's Minimum Data Set Section GG, dated 01/02/2026, documents, Toileting hygiene: the ability to maintain perineal hygiene indicates 01: Dependent-Helper does ALL of the effort.R46's Task for Toileting Hygiene for 3/03 documents a time of 12:14am. There is no time listed for the 7:00am-3:00pm shift for toileting hygiene.R46's care plan focus, dated 7/26/2023, documents, I have bladder and bowel incontinence related to impair mobility: Check and change Q2-3H (every 2-3 hours) and PRN (As needed).On 3/03/2026 at 10:55am, R46 stated he had not been changed since 8:30pm on 3/02/2026.On 3/03/2026 at 11:08am, R46's incontinence brief had a dark yellow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label and date oxygen equipment (tubing and humidifier bottle) and failed to contain suction tubing. These failures affected one resident (R59) reviewed for oxygen in a total sample of 72 residents.Findings include:R59's diagnosis includes but is not limited to paraplegia, tracheotomy, cerebral infarction, iron deficiency, hypoglycemia, anemia, and venous thrombosis and embolism.R59's Brief Interview of Mental Status (BIMS) score is 13. R59 is cognitively intact.R59's Physician Order Sheet (POS), dated 2/13/26, documents, Trach: Change out date and label trach tubing weekly. Every night shifts every Sunday.R59's care plan, dated 10/28/26, documents: Focus: Risk for ineffective airway clearance. Intervention: Perform nasotracheal/oropharyngeal suctioning as appropriate to maintain airway. Provide oxygen as indicated by resident conditions and or provider order. Suction as needed. Utilize humidity (humidified oxygen or humidifier). Focus: I have a tracheostomy r/t impaired breathing mechanics. Interventions:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the residents' personal refrigerator temperature logs were monitored. This failure affected three residents (R59, R167, and R197), reviewed for personal refrigerators in a sample of 72 residents. Findings include:R59's diagnosis includes but is not limited to paraplegia, tracheotomy, cerebral infarction, iron deficiency, hypoglycemia, anemia, and venous thrombosis and embolism.R167's diagnosis includes but is not limited to Chronic Obstructive Pulmonary Disease (COPD), Glaucoma, benign prostatic hyperplasia, gastritis, and arthritis.R197's diagnosis includes but is not limited to fracture of shaft of left femur, chronic kidney disease, quadriplegia, disorders of muscle, multiple sclerosis, hyperlipidemia, hypertensive heart disease, and obstructive reflux uropathy.On 3/2/26, R59, R167 and R197's personal refrigerator temperature log sheet had multiple days of missing temperature checks in February 2026. The month of March R197 had a missing temperature check on 3/3/26. On 3/4/26 at 10:36 am, V36,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-19 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain environment free of bedbugs for residents reviewed for a safe and comfortable environment. These failures affected 7 residents that were exposed to bed bugs and has the potential to affect 74 residents living on the same floor.Findings include: On 12/17/2025 at 1:54 PM, R4 was seen in her room with R5. R4 spoke more Bangladesh, less English. R4 would start with a few words of English, then would continue with Bangladesh. R5 was able to express her thoughts clearly within topic during conversation. R5 stated she transferred into another room last month because this room she currently occupies was infested with bed bugs. R5 stated she was bitten by bed bugs scratching her arms. R5 stated people came to fumigate the room due to bed bugs. On the same floor, at the door, a tape was seen with Do Not Enter written with R6's, R7's, and R8's names written as occupants in the room. V10 (Registered Nurse) was asked about the room. V10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to ensure one resident (R6) was free from abuse. This failure affects 1 resident (R6) reviewed for abuse.Findings include: According to R6 face sheet provided by facility, R6 has diagnoses that include but not limited to moderate protein-calorie malnutrition, autistic disorder, bipolar disorder, anxiety disorder, and chronic obstructive pulmonary disease with (acute) exacerbation. R6's MDS (Minimum Data Set), dated 7/17/2025, indicates R6 has a BIMS (Brief Interview for Mental Status) score of 8, indicating moderately impaired cognition. According to R9 face sheet provided by facility, R9 has diagnoses that include but not limited to autistic disorder, Tourette's disorder, epileptic seizures, schizoaffective disorder, generalized anxiety, major depressive disorder, Asperger's syndrome, violent behavior. R9's MDS, dated [DATE], indicates R9 has a BIMS score of 11, indicating moderately impaired cognition. According to R9's Aggressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete Fall Assessments for one resident (R1). This failure affects one resident (R1) in a sample of 4 residents reviewed for falls. Findings include: R1's face sheet documents R1 was admitted to the facility on [DATE]. R1's face sheet documents diagnoses that include but are not limited to repeated falls, dementia, schizophrenia, anxiety disorder, and major depressive disorder. R1's care plan, revised date 10/27/22, documents, I (R1) am at risk for falls r/t (related to) convulsion, dementia, anxiety and MDD (major depressive disorder) with interventions that document, in part, Ensure resident wearing non-skid footwear . Frequent rounding to ensure resident is wearing nonskid socks . R1's care plan, date initiated 5/6/23, documents, WANDERING/ELOPEMENT: (R1) has been observed to be disoriented to place, have impaired safety awareness, wander aimlessly throughout the facility, and have a history of attempting to exit the facility without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement a resident's (R1) care plan, who was assessed at risk for fall and has a history of falls. This affects 1 resident (R1) out of 4 residents reviewed for care plans. Findings include: R1's face sheet documents R1 was admitted to the facility on [DATE]. R1's face sheet documents diagnoses that include but are not limited to repeated falls, dementia, schizophrenia, anxiety disorder, and major depressive disorder. R1's care plan, revised date 10/27/22, documents, I (R1) am at risk for falls r/t (related to) convulsion, dementia, anxiety and MDD (major depressive disorder) with interventions that document, in part, Ensure resident wearing non-skid footwear . Frequent rounding to ensure resident is wearing nonskid socks . R1's care plan, date initiated 5/6/23, documents, WANDERING/ELOPEMENT: (R1) has been observed to be disoriented to place, have impaired safety awareness, wander aimlessly throughout the facility, and have a history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have one (R1) resident assessed by Physical Therapy in a timely manner. This affects 1 resident (R1) out of 4 residents reviewed for quality of care. Findings include: R1's face sheet documents R1 was admitted to the facility on [DATE]. R1's face sheet documents diagnoses that include but are not limited to repeated falls, dementia, schizophrenia, anxiety disorder, and major depressive disorder. R1's care plan, revised date 10/27/22, documents, I (R1) am at risk for falls r/t (related to) convulsion, dementia, anxiety and MDD (major depressive disorder) with interventions that document, in part, Ensure resident wearing non-skid footwear . Frequent rounding to ensure resident is wearing nonskid socks . R1's care plan, date initiated 5/6/23, documents, WANDERING/ELOPEMENT: (R1) has been observed to be disoriented to place, have impaired safety awareness, wander aimlessly throughout the facility, and have a history of attempting to exit the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the correct diet was served in accordance to physician orders and Dietician recommendations. This failure affects 1 resident (R2) out of 4 residents reviewed for diet orders. Findings include: R2's Face sheet, dated 4/21/202,5 documents a diagnosis of but is not limited to Failure to thrive, Dysphagia, Major Depressive Disorder. R2's Minimum Data Set Section C documents a Brief Interview Mental Status of 14, which indicates R2 is cognitively intact. R2's Physician order sheet documents an active diet order, dated 3/14/2025 at 12:31pm, for General Diet Pureed in texture; regular/thin consistency, super cereal at breakfast (x2), whole milk with meals, ice cream lunch and dinner, pudding with meals. On 4/21/2025 at 12:04 pm, V23 (Certified Nurses Aid) passed R2's dietary tray, and exited R2's room. R2's dietary slip served with R2's lunch (4/21/24) documents, Diet: Regular; Texture: Mechanical Soft; Beverages: Lemonade-1 cup; Notes: Shake on Tray, add cream soup with lunch and dinner tray. On 4/21/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-14 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to conduct a thorough investigation, and failed to determine the root cause of an altercation for two of four residents (R2, R3) reviewed for abuse. These failures have the potential to affect 241 residents. Findings include: The (4/8/25) facility census includes 241 residents. The (4/2/25) initial FRI (Facility Reported Incident) states resident abuse. (R3) was agitated in the 1st floor common area. While (R2) was exiting the elevator, (R3) was about to enter the elevator. While (R3) was entering the elevator, he swiftly turned around pointing his finger at the elevator and his right hand made contact with (R2) forehead. Both residents were immediately separated. (R2) was noted with redness to his forehead. (R3) will be sent out for a psychiatric evaluation. R2's progress notes include (4/2/25), receptionist notified there is an altercation on the 1st floor between two residents. Nurse on duty performed a head-to-toe assessment observed redness on forehead, resident verbalized pain 2/10 on forehead. (4/3/25), zzz'Patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to ensure two of five residents (R2, R3) in the sample remained free from abuse. These failures resulted in a physical altercation between R2 and R3. R2 sustained a large bruise on the forehead, bump on the back of the head, and pain rated 2 out of 10. Findings include: On 3/27/25, IDPH (Illinois Department of Public Health) received an allegation regarding facility abuse. The (4/2/25) initial FRI (Facility Reported Incident) states resident abuse. (R3) was agitated in the 1st floor common area. While (R3) was entering the elevator, he swiftly turned around pointing his finger at the elevator and his right hand made contact with (R2) forehead. (R2) was noted with redness to his forehead. (R3) will be sent out for a psychiatric evaluation. R2's (4/3/25) progress notes states, patient seen and examined today, noted to have a large bruise on the front of his head. Reports he got into an altercation with another resident. Patient reports he was repeatedly punched in the head. On 4/9/25 at 1:38pm, V1 (Administrator) stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review, the facility failed to revise comprehensive care plans for two of four residents (R2, R4) reviewed for abuse and community access. Findings include: 1. The ([DATE]) Final FRI (Facility Reported Incident) affirms (R3's) right hand made contact to (R2's) forehead. Plan of care will be updated as needed. R2's ([DATE]) progress notes state, patient seen and examined today, noted to have a large bruise on the front of his head. Reports he got into an altercation with another resident. Patient reports he was repeatedly punched in the head. R2's comprehensive care plan (received [DATE]) excludes risk for abuse and/or [DATE] abuse incident. On [DATE] at 1:56pm, V2 (Director of Nursing) was asked about requirements for comprehensive care plan development. V2 stated, Upon admission, we establish their needs especially for people who are coming from a psychiatric hospital. It's individualized and there's a requirement that if there's a significant change, we revise it. V2 was asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-06 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide bedtime snacks to residents who want to eat outside of scheduled meal service times. This failure has the potential to affect all 235 residents receiving oral diets in the facility. Findings include: R200 is [AGE] year old, with diagnoses including but not limited to: Type 2 diabetes mellitus, hypomagnesemia, hypo- osmolality and hyponatremia and major depressive disorder. R200's BIMS (Brief Interview of Mental Status) score is 15, which indicates cognitively intact. R589 is an [AGE] year old, with diagnoses including but not limited to: Type 2 diabetes mellitus with hyperglycemia, hyperlipidemia, depression, unspecified convulsions and anemia. R589 has a BIMS (Brief Interview of Mental Status) score of 14, which indicates cognitively intact. On 2/3/25 at 11:20 am, R589 was observed in bed with a slice of pizza in her bed near her pillow. R589 said she had the pizza in her bed since last Friday, and had forgoten to throw it out.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two medication carts were free of loose tablets; failed to ensure multi-dose insulin vials and inhalers were labeled with an open date; failed to ensure expired house stock medications, insulin vials, and nebulizers were removed from medication carts and discarded; failed to ensure medication requiring refrigeration was properly stored; failed to ensure and maintain appropriate temperature recording for medication fridge; and failed to ensure medication for a discharge resident was removed from medication cart. These failures affected ten (R3, R44, R64, R66, R133, R149, R174, R228, R739, R740) residents reviewed for medication storage and labeling, and has the potential to affect all 158 residents residing on first, second, and third floor of the facility. Findings include: Facility census provided by V1, Administrator, documents the following: First floor nine residents, second floor 68 residents, third floor 81 residents for total of 158 residents. 1. On 02/03/25 at 10:54 am, during observation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of five residents (R79, R141) did not have expired milk in their personal refrigerators; failed to ensure four of five residents (R51 R79, R141 and R216) personal refrigerators had both thermometers and temperature logs; and failed to ensure one of five residents (R61) personal refrigerator temperature log was completed daily. These failures has the potential to affect all residents with personal refrigerators in the facility. Findings include: 1.R141 is a [AGE] year old, with diagnoses including Type 2 diabetes mellitus without complications, mild protein-calorie malnutrition, hyperlipidemia, essential hypertension, and unspecified convulsions. R79 is [AGE] year old, with diagnoses including Type 2 diabetes mellitus without complications, hyperlipidemia, vitamin D deficiency, gastro-esophageal reflux disease, and essential hypertension. On 2/3/25 at 11:50 am, R141's personal refrigerator had no thermometer, no temperature log,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff don appropriate PPE (Personal Protective Equipment) while providing high contact care for a resident (R80) with Enhanced Barrier Precautions (EBP). This failure has the potential to affect all 69 residents on the second floor. Findings include: On 02/03/25 at 9:50 am, V1 (Administrator) presented a facility census of 69 residents on the second floor. R80's face sheet shows R80's has diagnosis including disruption of wound. R80's Brief Interview for Mental Status (BIMS), dated 01/20/25, shows R80 has a BIMS score of 15, which indicates R80 is cognitively intact. R80's Physician Order Sheet (POS) active orders, dated 02/03/25, shows R80 has orders for Wound: Right Heel: Cleanse with ¼ Dakin's, pat dry, apply Santyl and dry dressing daily. Every day shift for wound care. Santyl Ointment 250 unit/gram (GM) (Collagenase) Apply to right heel topically every shift for Wound. On 02/03/25 at 10:39 am, observed a sign on R80's door that read, Enhanced Barrier Precautions and a Personal Protective Equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an indwelling catheter drainage bag was covered in a privacy bag. This failure affected two residents (R56 and R101) reviewed for privacy and dignity in the sample of 84 residents. Findings include: 1. On 02/03/2025 at 10:48 am, R101 was observed in bed resting, with R101's indwelling catheter hanging on the lower part of R101's bed, facing the entrance of the doorway, and without a drainage bag cover. R101's face sheet shows R101 has a diagnoses which includes, but not limited to, obstructive and reflux uropathy and unspecified hydronephrosis. R101's Brief Interview for Mental Status (BIMS), dated 1/1/25, shows R101 has a BIMS score of 11, which indicates that R11 has some cognitive impairments. R101's care plan, dated 01/30/25, documents: Focus: R101 has a indwelling catheter. Intervention: Catheter : R101 have a FR (French) 16 catheter. Position, catheter bag and tubing below the level of the bladder and away from entrance room door. 2. On 02/03/2025 at 11:00 am, R56 was observed in a wheelchair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for two residents (R13, R41). This failure affects two residents (R13, R41) reviewed for call lights. Findings include: 1. R13 has diagnoses of Cerebral Palsy, Contracture, Unspecified Hand, Gastrointestinal Hemorrhage, Peptic Ulcer, Gastro-Esophageal Reflux Disease Without Esophagitis, Type 2 Diabetes Mellitus, and Mild Intellectual Disabilities. R13 does not have a Brief Interview of Mental Status score, because R13 is rarely/never understood. R13's Minimum Data Sheet, section GG (12/18/2024), documents Functional Limitation in Range of Motion: Upper extremities: Impairments on both sides. R13's care plan focus for ADL (Activities of Daily Living), dated 9/10/2022, documents an intervention on 2/08/2022 encourage the resident to use bell to call for assistance. On 2/3/2025 at 11:02am, R13's call light device was wrapped around side rail on left side, and not within reach it. had a hand splint on her left hand. On 2/3/2025 at 11:05am, V11 (Licensed Practical Nurse-LPN),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a doctor's order for an Advanced Directive, which affected two residents (R56 and R133) reviewed for Advanced Directives in the sample of 84 residents. Findings include: 1. R133's admission record history documents CODP (Chronic Obstructive Pulmonary Disease), diabetes, end stage renal disease, and hypertensive heart disease. R133's Minimum Data Set (MDS), dated [DATE], documents Brief Interview for Mental Status (BIMS) score of 14, which indicates R133 is cognitively intact. R133's Order Summary Report active orders as of [DATE] has no physician order for an Advanced Directive (Full code or Do not Resuscitate) status for R133. R133's admission Record Form for Advanced Directive section is blank. There are no Advanced Directives selected for this resident. On [DATE] at 1:00 pm, V26, LPN (License Practical Nurse), stated the nurse should get the Advanced Directive order on admission and enter it into the computer. On [DATE] at 1:10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident's (R589) bed was free from old food, condiments, and a meal tray. This failure affects R589 in the sample reviewed for a safe, clean, home-like environment. Findings include: R589 is an [AGE] year old, with diagnoses including but not limited to: Type 2 diabetes mellitus with hyperglycemia, hyperlipidemia, depression, unspecified convulsions and anemia. R589 has a BIMS (Brief Interview of Mental Status) score of 14, which indicates cognitively intact. On 2/3/25 at 11:20 am, R589 was observed in bed with a tray of food in her bed, bread and condiments on top of her bed sheet, and a slice of pizza in her bed near her pillow. At that time, R589 said she had the pizza in her bed since last Friday, and had forgot to throw it out. R589 also said she had been eating on the pizza whenever she gets hungry because she would sometimes get hungry in between meals, and never got a snack. On 2/3/25 at 11:24 am, V20 (CNA/ Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete a new pre-admission screening and resident review (PASARR) when resident was admitted to the facility. This failure affects 1 resident (R137) out of a sample of 84. Findings include: R137 has ]diagnosi]es of Hemiplegia and Hemiparesis affecting Left Non-Dominant Side, Dementia with other Behavioral Disturbance, Major Depressive Disorder, Bipolar Disorder, and Mood Disorder due to Known Physiological Condition with Manic Features. R137 has a Brief Interview of Mental Status score of 10. R137's Order Summary Report ,with active orders as of 2/05/2025, document Quetiapine Fumarate Oral Tablet 100mg: Give 1 tablet by mouth at bedtime related to Bipolar Disorder. On 2/03/2025 at 1:23pm, there was no Level 1 or Level 2 PASARR for R137 in the facility's Point Click Care software. On 2/04/2025 at 10:15am, surveyor requested R137's Level 1 and Level 2 PASARR from V1 (Administrator). On 02/04/2025 at 12:03pm, V29 (Assistant Administrator) stated, I monitor the Maximus program and if a resident is due for an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one dependent resident (R74) received her scheduled showers. This failure affected one of three residents reviewed for ADL care (Activities of Daily Living). Findings include: R74 is a [AGE] year old, with diagnoses including Contracture of muscle, muscle spasm of back, cerebral infarction, hemiplegia and hemiparesis following cerebral infarction affecting left side, and essential hypertension. R74 has a BIMS (Brief Interview of Mental Status) score of 13, which indicates cognitively intact. R74's Section GG- Functional Abilities assessment, dated 11/1/24, documents R74 is dependent with showers, baths, and transfers. R74's Care plan documents R74 has an ADL functional ability self-care and mobility deficit related to late effects of cerebral infarction. R74 has a bathing order for Sundays (AM) and Wednesdays (PM) entered on 6/24/23. On 2/3/25 at 12:05 pm, R74 said before 1/26/25, she had not had a shower in over a month. and she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the low air loss mattress was not layered with multiple linens for 1 resident (R13). This failure affected 1 resident reviewed for pressure ulcer/injury prevention and treatment in a sample size of 84. R13 has diagnoses of Cerebral Palsy, Contracture, Unspecified Hand, Gastrointestinal Hemorrhage, Peptic Ulcer, Gastro-Esophageal Reflux Disease Without Esophagitis, Type 2 Diabetes Mellitus, and Mild Intellectual Disabilities. R13 does not have a Brief Interview of Mental Status score, because R13 is rarely/never understood. R13's Minimum Data Sheet, section GG (12/12/2024), documents Functional Limitation in Range of Motion: Upper and lower extremities: Impairments on both sides, and dependent (Helper does all the effort) for all self-care and mobility performance. R13's Braden Observation, dated 9/27/2024, documents R13's Braden scale score of 12 high risk, mobility: ability to change and control body position: Very limited. On 2/3/2025 at 11:01am, R13 was in bed with an incontinence brief, mattress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents at risk for falls were supervised while at the dining room. This failure affected 2 (R82 and R88) residents reviewed for fall prevention program in the total sample of 84 residents. Findings include: 1. R82's (Active Order as Of: 02/04/2025) Order Summary Report documented Diagnoses: (include but not limited to) hypertension, schizophrenia, schizoaffective disorder and type 2 diabetes mellitus. R82's (01/13/2025) Minimum Data Set documented, in part Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 03., indicating R82's mental status as severely impaired. R82's (08/29/2024) Fall risk Assessment documented, Score: 13. Category: At Risk for Falls. R82's (02/04/2025) Fall risk Assessment documented, Score: 15. Category: At Risk for Fall. R82's (Revision on: 10/22/2024) care plan documented, I am at risk for falls r/t (related to) Gait/balance problems. I will not sustain injury. Anticipate and meet the resident's needs. 2. R88's (Active Order as Of:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to change oxygen equipment (nebulizer mask) per the facility policy. Thia failure affected one resident (R68) reviewed for oxygen equipment, in a total sample of 84 residents. Findings include: R68's face sheet shows R68 has diagnoses which includes asthma and hypertensive heart disease with heart failure. R68's Brief Interview for Mental Status (BIMS), dated 12/10/24, shows R68 has a BIMS score of 6, which indicates R68 has cognitive impairments. R68's Physicians Order Sheet (POS) active orders, dated 02/03/25, shows R68 has orders for Budesonide Suspension 0.25 MG (milligrams)/2ML (milliliter)1 vial inhale orally via nebulizer two times a day for asthma and Ipratropium-Albuterol Solution 0.5-2.5 (3) MG/3ML 3 ml inhale every 6 hours as needed for SOB (shortness of breath or Wheezing via nebulizer. Record Pulse / O2 (oxygen) Saturation/ Breath Sounds Code: 0= Clear 1 = Crackles 2 = Wheezes 3 = Rales 4 = Rhonchi. On 02/03/25 at 10:35 am, R68 was observed in bed, resting with a nebulizer mask next to R68's bed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure narcotic count was recorded on each shift; failed to record accurate narcotic medication counts; and failed to have a shift change controlled substance inventory count sheet available to ensure accurate count and review of narcotic medications are recorded and signed each shift by a nurse. These failures affected one resident (R46) out of one resident reviewed for controlled drug administration. Findings include: Facility presented a list of residents receiving narcotic medications on the first floor. Only R46 is on the list. Facility census documents a census of eight on the first-floor unit. On 2/3/25 at 11:45am, during first floor medication cart review, the narcotic binder was reviewed, and the Shift change controlled substance inventory count sheet was not observed in the narcotic binder. R46's Controlled drug administration record displayed 21 tablets of Tramadol 50 milligrams (mg), but the medication bingo card only has 20 tablets of Tramadol 50 mg in narcotic box. The Controlled Drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-21 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure no pests were in resident's rooms. This failure has affected three residents (R3, R4, and R5), with the potential to affect 242 residents that currently are residing in the facility. Findings include: R3 is [AGE] year old with diagnosis including but not limited to: Type 2 diabetes mellitus, heart failure, essential hypertension, insomnia, localized swelling and bilateral primary osteoarthritis of knee. R3's BIMS (Brief Interview of Mental Status) score is 13, indicating cognitively intact. R4 is [AGE] year old with diagnosis including but not limited to: Asthma, type 2 diabetes mellitus, major depressive disorder, overactive bladder, dysphagia and essential hypertension. R4's BIMS (Brief Interview of Mental Status) score is 12, indicating moderate impairment. R5 is [AGE] year old with diagnosis including but not limited to: Major depressive disorder, obesity, chronic kidney disease, abnormalities of gait and balance, and essential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop safety precautions to address resident risk and environmental hazards to minimize the likelihood of accidents related to residents smoking inside their rooms/bathrooms/lounge in the facility for two (R3, R5) of six residents reviewed for safety. Findings include: 1. R3 current face sheet documents R3 is a [AGE] year-old individual, initially admitted to the facility on [DATE], and re-entered facility on 12/26/2022. R3's medical diagnosis includes but not limited to paranoid personality disorder, delusional disorders, schizophrenia, unspecified. R3's smoking assessment, dated 5/23/2024, documents R3 was observed smoking in her bathroom. R3's care plan, last updated 07/07/2024, documents R3's Inappropriate Smoking behavior. R3's Social Services notes, dated 7/7/2024, 5/23/2024, 4/30/2024, 4/11/2024, documents R3's history of smoking in R3's room/bathroom. R3's Brief Interview for Mental Status (BIMS), dated 08/15/2024, documents R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-12 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents participated in care planning conferences for 3 (R1, R6, R7) out of 3 residents reviewed. Findings Include: R1's clinical records show an original admission date of 3/29/24. R1's Quarterly MDS assessment, dated 6/30/24, shows R1 is cognitively intact. R1's clinical records lacked documentation of a care conference for R1. On 8/11/24 at 9:13 AM, R1 stated the facility has not conducted any care plan meeting since R1's admission. R1 stated, They have not given me a care plan meeting. I'm leaving at the end of the month and they still have not done any meeting. I told [V1 Administrator], and V1 said that V1 would schedule one, but there is no point anymore since I'm leaving end of the month. R6's clinical records show an original admission date of 3/6/24. R6's Quarterly MDS assessment, dated 6/6/24, shows R6 is cognitively intact. R6's clinical records lacked documentation of a care conference for R6. At 9:41 AM, R6 stated the facility has not done any care plan conference since R6's admission. R6 stated, I'd…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-03 · tag F0576 — widespread
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide mail services to residents on Saturdays. This has the potential to affect all 213 residents residing in the facility. Findings include: On 05/01/2024 at 1:49PM, during the resident council group meeting, all residents (R4, R88, R109, R118, R121, R129, R155, and R162) in attendance stated there is no mail delivered to the residents on Saturdays. Residents stated mail is first checked by the business office, then the business office gives it to the receptionist, and then the receptionist gives it to the Activity department, and then the Activity department is who delivers mail to the residents. Residents states they have to wait until Monday to get their mail at the facility. Residents state sometimes their mail is already opened when they receive it. On 05/02/2024 at 9:53AM, V41 (Activity Director) stated she has a total of four Activity Aide staff members that she oversees. V41 stated she has one employee in the Activity department who works…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-03 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure there was adequate staffing to provide care for the residents. This failure has the potential to affect all 213 residents residing in the facility. Findings include: On 4/30/24 at 10:00 AM, V28 [Certified Nurse Assistant/CNA] stated, On the weekends there are times, we are short a CNA. It makes it more challenging, however we help each other with the residents. On 4/30/24 at 10:55 AM, V26 [Certified Nurse Assistant] stated, I work every other weekend, and there is always a call off, especially during the weekends. Which make it harder to complete our job, and take care of the residents. On 4/30/24 at 1:00 PM, V12 [Licensed Practical Nurse] stated, I work on the weekends. Most of the time we have sufficient staffing. There call offs during the week and weekends. However, the past few months staffing has gotten better, than before. On 5/2/24 at 11:22 AM, V37 [Human Resource Director/Nursing Staff Scheduler] stated, I started taking over the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food items were labeled and dated, failed to properly store scoops when not in use, failed to store food based on manufacturer's guidelines, and failed to sanitize cooking equipment based on manufacturers' directions. These failures have the potential to affect all 209 residents receiving food prepared in the facility's kitchen. Findings include: On 04/30/24 at 9:10 AM, V7 (Cook) conducted the initial kitchen tour with surveyor. V1 (Administrator) was present for part of the kitchen tour. On 04/30/24 between 9:18 AM - 9:31 AM, observed the following items in the walk-in cooler: 1.) Tray of left over gelatin mixed with fruit not labeled or dated. V7 stated this was made two days ago and should have been labeled with a prepared and use by date. 2.) One opened bag of liquid eggs not labeled or dated. V7 stated since the bag was opened it should have been labeled with an open and use by date. 3.) Eleven meat sandwiches wrapped in plastic on a sheet pan not labeled or dated. V7 stated whoever made the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-03 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dumpster was covered to prevent the harborage and feeding of pests, insects, and rodents. This deficient sanitation practice has the potential to affect all 213 residents who reside in the facility. Findings include: On 05/01/24 at 8:25 AM, during observation of the outside garbage dumpsters with V21 (Former Food Service Manager), observed two out of the four dumpster lids fully opened. V21 stated the lids on the dumpsters should be fully shut to prevent rodents from getting inside and to prevent garbage from flying outside the dumpster. V21 stated V21 instructs the kitchen employees to make sure all the dumpster lids are closed and that the dumpsters are not overfilled. On 05/01/24 at 8:30 AM, V20 (Housekeeping Director) stated V20 instructs the housekeeping staff to make sure there is no trash around the outside dumpsters and to always keep the lids to the dumpsters closed. V20 stated the dumpster lids should always be kept shut to keep away animals/pests to prevent rodents/animals from being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were labeled when opened, and failed to ensure discontinued medications were removed from the medication cart in 4 of 5 medication carts reviewed for medication storage and labeling. This affects 9 residents (R3, R47, R82, F195, R35, R52, R74, R136, and R76) reviewed for medication storage. Findings Include: On 04/30/24 at 10:39 AM, the 3 Southwest medication cart was reviewed with V12 (Licensed Practical Nurse). R3's Advair Diskus Aerosol Powder Breath Activated 100-50 MCG (Microgram)/Dose 1 inhalation inhale orally every 12 hours was observed in the medication cart opened and undated. The Advair label reads (Discard 1 month after opening). V12 stated, After opening it they are supposed to date it. R47's Symbicort Inhalation Aerosol 160-4.5 MCG/ACT 2 puff inhale orally two times a day. The Symbicort label reads discard within 3 months, and R82's Trelegy Ellipta Aerosol Powder Breath Activated 100-62.5-25 MCG/INH 1 puff inhale orally one time a day was observed in the medication cart opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the multi-use blood pressure device and glucometer was properly cleaned and disinfected between resident use for 5 (R97, R120, R176, R183, R271) residents; failed to ensure signage on the door or wall outside of the resident room indicating Enhanced Barrier Precaution (EBP) was posted for 1 (R145) resident; and failed to ensure PPE (Personal Protective Equipment) was readily accessible and worn when providing care for 3 (R23, R39, R47) of 10 residents on Enhanced Barrier Precautions. These failures have the potential for cross contamination for 9 (R23, R39, R47, R97, R120, R145, R176, R183, R271) residents reviewed for infection control in a sample of 35. The findings include: 1. R97's health record documented admission date on 7/23/2014, with diagnoses not limited to Type 2 Diabetes mellitus with diabetic neuropathy, Hypothyroidism, Hypertensive heart disease without heart failure, Hyperlipidemia, Other epilepsy, Major depressive disorder, Other hereditary and idiopathic neuropathies, Essential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-03 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure to ensure the residents medical records includes documentation if influenza and pneumococcal immunizations were received or did not received for 3 residents (R208, R205, R139); failed to ensure the residents medical records includes documentation education was provided to eligible residents and/or resident representatives regarding the benefits and potential side effects of all available pneumococcal and influenza immunizations for 5 residents (R208, R205, R58, R77, R139); failed to assess eligibility and offer influenza immunization to 1 resident (R208); and failed to assess eligibility and offer pneumococcal immunization to 1 (R208) out of 5 residents reviewed for pneumococcal and influenza immunizations in the final sample of 35. Findings Include: R208's face sheet shows R208 was admitted on [DATE] and is [AGE] years of age with diagnoses not limited to Dementia and Type 2 Diabetes Mellitus. R205's face sheet shows…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-03 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure to ensure the residents medical records includes documentation if COVID-19 immunizations were received or not received for 3 residents (R208, R205, R139), and failed to ensure the residents medical records includes documentation education was provided to residents and/or resident representatives regarding the benefits and potential side effects of COVID-19 immunization for 5 (R208, R205, R58, R77, R139) out of 5 residents reviewed for COVID-19 immunization in the final sample of 35. Findings Include: R208's face sheet shows R208 was admitted on [DATE] and is [AGE] years of age with diagnoses not limited to Dementia and Type 2 Diabetes Mellitus. R205's face sheet shows R205 is [AGE] years of age admitted on [DATE] with diagnoses not limited to Heart Failure, Hypertension, Type 2 Diabetes Mellitus, and Hyperlipidemia. R139's face sheet shows R139 was admitted on [DATE] and is [AGE] years of age with diagnoses not limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide privacy and promote dignity for one resident [R38] reviewed for urinary catheters in the sample of 35. R38's clinical record indicates the following medical diagnoses of neuromuscular dysfunction of bladder, acute kidney failure, hematuria, essential (primary) hypertension, chronic obstructive pulmonary disease with (acute) exacerbation, and schizoaffective disorder. On 4/30/24, at 11:15 AM, R38 was lying in bed with his urinary bag half filled, with urine noted from the hallway. On 4/30/24 at 11:18 AM, R38 stated, I have a urinary catheter, due to my bladder not working. I am not sure when the nurse aide emptied my urine bag. I do not want anyone seeing my urine or urinary bag. On 4/30/24, at 11:22AM, V6 [Licensed Practical Nurse] stated, I see (R38's) urinary bag from the hallway half filled with urine. The Certified Nurse Assistants should keep the urinary bags emptied and covered for the resident privacy. I will have the Certified Nurse Assistant come empty the urinary bag, and place the bag into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility, failed to ensure the call light was within reach for 3 (R39, R82, R114) of 5 residents reviewed for accommodation of needs in a sample of 35. Findings Include: 1. R82 has diagnoses not limited to Cognitive Communication Deficit, Essential (Primary) Hypertension, History of Falling, Hypothyroidism, Obesity, Atrial Fibrillation, Transient Cerebral Ischemic Attack, Hyperlipidemia, Chronic Obstructive Pulmonary Disease with (Acute) Exacerbation, Asthma with (Acute) Exacerbation, Dysphagia, Oropharyngeal Phase, Chronic Kidney Disease, Hypokalemia, Dementia, Major Depressive Disorder, Diabetes Mellitus Abnormalities of Gait And Mobility, Thyrotoxicosis, Osteoarthritis of Knee, and Chronic Diastolic (Congestive) Heart Failure. R82's Care plan documents: Focus: (R82) has an ADL (Activities of Daily Living) and functional ability for self-care and mobility performance/deficit. Interventions: Encourage the resident to use bell to call for assistance. Focus: (R82) is at risk for falls r/t (related/to) impaired mobility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to make a referral for re-evaluation after a change in mental health status for 1 (R2) of 2 residents reviewed for Preadmission Screening and Resident Review (PASRR) in a sample of 35. Findings Include: R2 was admitted to the facility on [DATE], with diagnoses not limited to Cocaine Abuse, Abnormal Posture, Seizures, Bipolar Disorder, and Essential (Primary) Hypertension. R2's Care plan documents: Focus: (R2) has a mood problem r/t (related/to) Bipolar Date Initiated: 10/28/22. Interventions: Administer medications as ordered. Monitor/document for side effects and effectiveness. R2's Interagency Certification of Screening Results for Long Term Care documents: Date client received screening: 03/13/1998. Screening is valid for 90 days from date of screening. Screening indicated nursing facility services are appropriate. R2's OBRA (Omnibus Budget Reconciliation Act) screen, dated 03/13/1998, documents: Based upon all information and data available to me for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a new Level I screen for residents with known mental illness for one (R59) of two residents reviewed for Pre-admission Screening and Record Review (PASARR) in a total sample of 35. Findings include: R59's Facehsheet documents R59 was admitted to the facility on [DATE], with diagnoses not limited to: major depressive disorder, single episode, unspecified, generalized anxiety disorder, bipolar disorder, and unspecified dementia, unspecified severity, with other behavioral disturbance. R59's Interagency Certification of Screening Results OBRA-I Initial Screen, dated 11/26/2008, indicates R59 has no reasonable basis for suspecting MI (mental illness). R59's Minimum Data Set (MDS) Section I, dated 03/04/2024, indicates active diagnoses of anxiety, depression, and bipolar disease. On 05/01/2024 at 1:10PM, surveyor inquired to V2 (Assistant Administrator) about level II PASSAR screenings for residents who are admitted to the facility with a diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy to include Advance Directives in the resident's plan of care. This failure affected three (R12, R91, R186) residents reviewed for Advanced Directives and comprehensive care plans in a total sample of 35 residents. Finding include: 1. R12 has diagnoses including, but not limited to Parkinson's Disease Without Dyskinesia, Idiopathic rogressive Neuropathy, Chronic Obstructive Pulmonary Disease with Acute Exacerbation, Type 2 Diabetes Mellitus with Hyperglycemia, Schizophrenia, Hypothyroidism, Hyperlipidemia, Dysphasia, Hypertension, Overactive Bladder, Abnormalities of Gait Immobility, Anemia, Major Depressive Disorder, and Psoriasis Vulgaris. R12's Order Summary Report, dated 05/01/24, documents full code status ordered on 07/10/23. Per review of R12's electronic health record (EHR), R12 does not have a care plan for Advanced Directives. 2. R91 has diagnoses including but not limited to Seizures, Type 2 Diabetes Mellitus with Hyperglycemia, Major Depressive Disorder, Schizophrenia, Iron Deficiency,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to ensure resident will have a comprehensive care plan that is current with the medical regimen for 1 (R81) resident reviewed for individualized revision of care plan in a total sample of 35. Findings Include: R81's Minimum Data Set (MDS), dated [DATE], shows R81 is not cognitively intact. According to the admission Record, R81 was admitted to the facility on [DATE], and readmitted on [DATE], with the following diagnoses of, but not limited to Paranoid Personality Disorder, Dementia, Parkinson's disease, and Chronic Obstructive Pulmonary Disease. R81's Physician Order Sheet (POS) shows R81 has an active order as of 5/1/24 for Do Not Resuscitate (DNR). Practitioner Orders for Life Sustaining Treatment (POLST), dated 6/16/23, documented: Do Not Resuscitate (DNR). R81's comprehensive care plan, completed on 4/22/24, documented: Advance Directive Status-Full Code. On 05/2/24 at 8:40 AM, V32 (MDS/Care Plan Coordinator) stated V32…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide fingernail care for one (R169) dependent resident in a total sample of 35 residents reviewed for ADL/Activities of Daily Living care Findings include: R169's Minimum Data Set/MDS, dated [DATE], documents R169 is dependent with ADL care and requires a two person assist with ADL care. R169s' care plan, dated 01/29/2024, documents R169 is care planned for ADL and mobility self-care deficit. R169s' care plan documents R169 is totally dependent on staff for baths and shower and requires maximal assistance with other ADL care tasks. On 04/30/2024 at 11:46AM, R169 stated he informed a male CNA/Certified Nursing Assistant staff member approximately 2-3 days ago he would like his fingernails cut. R169 stated his nails are too long, and he does not prefer them to be that long. R169 stated it has been a long time since he had his nails cut. R169 is able to freely lift his right hand and surveyor observed R169's fingernails on his right hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure adequate oxygenation, failed to ensure head of bed was elevated, and failed to change and properly store oxygen tubing for 1 [R18] resident reviewed for oxygen in the sample of 35. R18's clinical record indicates R18' s following medical diagnoses include but no limited to chronic obstructive pulmonary disease with exacerbation, muscle wasting, hypertensive disease, and schizophrenia. R18's Care plan, dated 11/9/21, indicates: R18 have to chronic obstructive pulmonary disease and should be free of signs. Interventions: -Elevated head of bed to prevent shortness of breath while lying flat -Oxygen settings: Oxygen at 3liters per nasal canula for chronic obstructive pulmonary disease R18's Minimum Data Set section [J], dated 3/4/24,- shortness of breath, R18 have trouble breathing when lying flat. On 4/30/24 at 10:52 AM, surveyor observed R18 lying flat in bed with labored breathing, and R18's nasal canula oxygen tubing was hanging off the bed touching the bed frame, while V26 [Certified Nurse Assistant]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy and procedure for respiratory equipment by not ensuring handheld nebulizer was changed weekly and not providing a clean plastic bag with a zip loc or draw string for each set up for 1 (R133) resident reviewed for respiratory care in a sample of 35. The findings include: R133's health record documented admission date on 10/9/2019, with diagnoses not limited to Respiratory failure, Type 2 diabetes mellitus, Anemia, Acute pulmonary edema, Essential (primary) hypertension, Bipolar disorder, Anxiety disorder, Major depressive disorder, Borderline personality disorder, Unspecified tracheostomy complication, Skin graft (allograft) (autograft) infection, Burn of unspecified body region, unspecified degree, Dysphagia following nontraumatic subarachnoid hemorrhage, Encounter for prophylactic measures, Insomnia due to other mental disorder, Chronic pulmonary edema, Encounter for attention to tracheostomy, Nicotine dependence, and Other psychoactive substance abuse. On 4/30/24 at 11:18 AM, handheld…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the risk versus benefits of using bed rails and review them with the resident or the resident's representative prior using them; failed to obtain informed consent prior to using the bed rails; and railed to implement person-centered comprehensive care plan addressing the use of the bed rails. These failures have the potential to affect 2 (R32, R158) out of 2 residents reviewed for bed rails in a final sample of 35. Findings Include: 1. R158's clinical records show R158 has diagnoses not limited to Dementia, Cognitive Communication Deficit, Restlessness and Agitation, and Altered Mental Status. R158's Minimum Data Set (MDS), dated [DATE], shows R158 is cognitively impaired and requires staff assistance with bed mobility. R158's comprehensive care plan does not address the use of the bed rails. R158's electronic health records (EHR) show the last side rail assessment was completed on 7/19/23, and the use of bed rails were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy and procedure to ensure consent was obtained prior to administering psychotropic medication to 1 (R122) out 5 residents reviewed for psychotropic medications in a final sample of 35. Findings Include: R122's Order Summary Report, printed on 5/2/24, shows R122 is on antipsychotic medication Quetiapine 25 mg by mouth at bedtime related to diagnosis of Dementia with behavioral disturbance ordered on 12/11/23 and Mirtazapine 15 mg by mouth at bedtime related to diagnosis of major depressive disorder ordered on 3/15/23. R122 had an order for Seroquel 50 mg by mouth two times a day on 3/15/23. R122's Medication Administration Record (MAR) for March 2023 showed R122 started receiving the Seroquel 50 mg twice a day and Mirtazapine 15 mg at bedtime on 3/15/23. R122's psychotropic consents were not obtained until 5/1/23. On 5/02/24 at 11:17 AM, V3 (Director of Nursing) stated psychotropic medication consents should be obtained prior administering the medications to the resident. Surveyor requested for R122's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for 3 (R39, R82, R114) of 5 residents, and failed to ensure resident's room call lights were functioning for the residents to call for staff assistance when needed for 2 (R2, R82) of 3 residents reviewed for accommodation of needs in a sample of 35. Findings Include: 1. R82 has diagnosis not limited to Cognitive Communication Deficit, Essential (Primary) Hypertension, History of Falling, Hypothyroidism, Obesity, Atrial Fibrillation, Transient Cerebral Ischemic Attack, Hyperlipidemia, Chronic Obstructive Pulmonary Disease with (Acute) Exacerbation, Asthma with (Acute) Exacerbation, Dysphagia, Oropharyngeal Phase, Chronic Kidney Disease, Hypokalemia, Dementia, Major Depressive Disorder, Diabetes Mellitus Abnormalities of Gait And Mobility, Thyrotoxicosis, Osteoarthritis of Knee, and Chronic Diastolic (Congestive) Heart Failure. R82's Care plan documents: Focus: R82 have an ADL (Activities of Daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interviews, and record review, the facility failed to follow the housekeeping cleaning schedule, and failed to ensure that adequate staff are available to ensure the building is maintained in a clean sanitary condition. These failures have the potential to affect 218 residents residing in the facility. Findings include: The (4/21/24) facility census includes 218 residents. On 4/22/24 at 10:29am, surveyor inquired why soiled towels were on the bathroom floor. V7 (Maintenance Director) stated, I'm not sure why they're here. On 4/22/24 at approximately 10:38am, the (4th floor) NW (North-West) shower room was inspected. A pink basin, soiled toilet paper, towels, popcorn, cigarette butts and ashes were observed on the floor. Ashes were also in the bathtub, and the trash can was full. Surveyor inquired about the appearance of the shower room. V7 stated, When there's towels and linens on the floor it's a Nursing issue. There's garbage, there's towels on the floor and it smells like smoke. That bin (referring to pink basin) shouldn't be here too. Housekeeping isn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to ensure staff are aware of the smoking safety policy, failed to follow policy procedures, failed to implement care plan interventions, failed to ensure (R8, R9) smoking materials were confiscated, and failed to ensure smoking did not occur inside the facility. These failures have the potential to affect 218 residents residing in the facility. Findings include: The (4/21/24) facility census includes 218 residents. On 4/22/24 at approximately 10:38am, an electronic keypad was observed on the (4th floor) NW (North-West) shower room door. V7 (Maintenance Supervisor) entered the door code and inspected the (locked) shower room with surveyor. A cigarette smoke odor was noted upon entry. Cigarette butts and ashes were on the floor, ashes were also observed in the bathtub. Surveyor inquired about the odor in the shower room, V7 stated, Somebody was smoking in here. It smells like smoke. On 4/22/24 at 10:42am, an electronic keypad was observed on the (4th floor) NE (North-East) shower room door. V7 entered the door…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident (R5) who depends on staff's assistance for their ADL (Activities of Daily Living) care received incontinence care. This failure affected one out of four residents reviewed for ADL care. Findings include: R5's Brief Interview for Mental Status (BIMS), dated 01/24/24, shows R5 has a score of 13, which indicates R5 is cognitively intact. R5 has diagnoses which includes but not limited to: overactive bladder, hereditary and idiopathic neuropathy, bilateral primary osteoarthritis of knee, chronic obstructive pulmonary disease with acute exacerbation, type 2 diabetes mellitus without complications, anxiety disorder, drug induced subacute dyskinesia dysphagia oral phase, bipolar disorder, and long-term current use of oral hypoglycemic drugs. R5's Minimum Data Set (MDS), dated [DATE], shows R5 requires partial/moderate assistance from staff for personal hygiene. R5's care plan, dated 01/31/24, documents, Interventions: Toilet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to serve a resident's food preference based on religious beliefs, which affected one resident (R3) in a sample of four residents (R3, R4, R6 and R8) reviewed for menus and meal variety. Findings include: R3's admission Record, documents diagnoses of chronic obstructive pulmonary disease, acute angle closure glaucoma bilateral, chronic pain syndrome, bipolar disorder, psychosis, major depressive disorder, anemia, hyperlipidemia, and abnormalities of gait and mobility. R3's Minimum Data Set (MDS), dated [DATE], documents, the Brief Interview for Mental Status (BIMS) score is 11, which indicates R3 has moderate cognitive impairment. On 3/25/24 at 11:39 am, R3 stated with R3's religious beliefs from the [NAME] religion, R3 believes in the reincarnation of animals, so R3 eats plant-based foods and no meat. R3 stated R3 communicated R3's vegan food preferences based on religious beliefs to V17 (Dietary Manager) about two months ago. R3 stated R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident (R1) who developed pressure ulcer at the facility did not develop sepsis from the wound; failed to have low air loss mattress (LALM) connected to power(R12); and failed to have LALM at the correct weight settings(R13 and R14), for residents with current pressure ulcers(R13) and for residents with recently healed pressure ulcers(R12 and R14) who are at risk for further pressure ulcers. These failures affected four residents, R1, R12, R13, and R14, reviewed for pressure ulcers and pressure ulcer prevention interventions. Findings include: Face sheet lists diagnoses which include but are not limited To Dementia, Pressure Ulcer of Sacral Region, Major Depressive Disorder, and Abnormalities of Gait and Mobility. R1's Pressure Ulcer Risk Assessment, dated 11/20/23, shows risk for pressure ulcer. Minimum Data Set/MDS section M says to use pressure reducing device for bed. MDS section C shows BIMS score 5 (cognitively impaired).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the safety and supervision of a resident at risk for falls who had repeated falls, and failed to prevent the resident (R10), with a documented history of alcohol abuse and alcohol intoxication, from obtaining and using alcohol. Findings include: R10's Face sheet shows admitting diagnoses which include both are not limited to Alcohol Abuse, Acute Pancreatitis, Anxiety Disorder, Bipolar Disorder, Suicidal Ideations, and Repeated Falls. MDS (Minimal Data Status) section GG, dated 12/14/23, states R10 requires touching assistance only for usual abilities for everyday activities. R10's Care plan, dated 11/24/23 and reviewed on 12/10/23, states R10 has a history of engaging in substance use (alcohol) and has brought alcohol in the building. R10's Care plan, dated 9/12/23, states: R10 is at risk for fall/injury from weakness and tiredness related to: Osteoarthritis and recent fall, intoxication. R10's Fall Risk Assessment, dated 11/30/23 and 1/8/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food prepared at a safe and appetizing temperature. This failure has the potential to affect 80 residents living on the 4th floor of the facility. Findings include: On 01/23/2024 at 12:42PM, surveyor located on the fourth floor of the facility observed meal carts and staff passing lunch meal trays to residents. Surveyor located inside of R2's room and observes staff entering R2's room to deliver R2's lunch meal tray to R2. R2 states, Majority of the time, the hot foods are not served hot. On 01/23/2024 at 1:29PM, V21 (Certified Nursing Assistant/CNA) observed delivering R12's lunch meal tray to R12 in his room. V21 states R12's lunch tray was the final food tray delivered to residents on the fourth floor of the facility. Surveyor asks R12 how is the temperature of his food? R12 states his lunch meal is a little chilled, and states he would like his food to be reheated. On 01/23/2024 at 1:52PM, V4 (Dietary Manager) states the final food cart that leaves the kitchen for lunch service goes to the fourth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a lock per the resident's preference to aid in securing personal valuables for one (R3) resident out of three residents reviewed for resident's rights. Findings include: R3's Social Services progress note, dated 10/18/2023 at 1:22 PM, documents the following: Note Text: Grievance Initiated Staff interviewed (R3's) roommate, floor staff, and reminded (R3) to lock up his personal belongings. Staff notified Maintenance to install a lock holder on (R3's) drawer so that he can put a lock on his dresser drawer. (R3) was reminded of the setting that he is in and was encouraged and educated to lock all of his personal belongings up especially when he is out of the room or out on pass. (R3) was receptive to this information. Administrative was made aware. Will follow-up as needed. On 01/23/2024 at 11:45am, R3 was lying in bed, alert, and responsive. R3 agreed to speak to surveyor, sat up on his bed. R3 pointed to his dresser under the television. Surveyor observed a gold latch on the third drawer of R3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to keep two residents (R2, R6) free from abuse resulting in R6 receiving minor injuries. Findings include: R2 nurse progress note, 12/30/23, 18:45, documents in part: Resident involved in an altercation with another resident. Both residents separated. Police notified. R6 social service note, 12/30/23, 07:42, documents in part: Resident involved in altercation with peer. Staff intervened immediately. Both residents separated. Facility Resident Abuse Investigation Form, 1/4/24, documents in part: R2 and R6 was in an argument in their room that escalated. R2 lost footing and landed on top of R6 making contact with R6's lip resulting in a small superficial cut with minimal blood noted. On 1/23/24 at 12:33 PM, R6 said, They (R2 and other residents) were partying in the room. I asked them to leave. There were verbal assaults back and forth. Somehow, I got poked in the eye. On 1/23/2024 at 12:40PM, R2 stated R2 was involved in a physical altercation with R6. R2 stated R2 sent R6 to the store to buy something for R2, and R6 did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report and investigate misappropriation of property for one (R3) of three residents reviewed for misappropriation of resident property. Findings include: R3's Minimum Data Set (MDS), dated [DATE], documents R3 has a Brief Interview for Mental Status (BIMS) of 15 out of 15, indicating R3 is cognitively intact. Facility grievance log, dated October 2023 to December 2023, was reviewed. Grievance form, dated 10/18/2023, documents that a concern was made for R3's missing money. Facility reported incidents, dated October 2023 to January 2024, were reviewed and does not document a report was submitted to the State Agency for an allegation related to misappropriation of property for R3. On 01/23/2024 at 11:46 AM, R3 stated his uncle sent him money via wired and R3 spent some of it and R3 had about $100 dollars in cash missing sometime in September 2023 or October 2023. R3 stated he informed V6 (Social Services Assistant) R3 thinks R4 stole his $100 dollars in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure blood pressure medications were administered prior to a resident's appointment. This failure affected R9 whose blood pressure registered at 180/93 while at the clinic, which put R9 at an increased risk for stroke. Findings include: R9's admission Record documented R9's diagnoses include but not limited to type 2 Diabetes Mellitus, Type 1 diabetes mellitus, stiff-man syndrome, and essential (primary) hypertension. R9's (09/05/2023) Minimum Data Set documented, Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 15., indicating R9's mental status as cognitively intact. R9's (9/21/2023) ambulatory Progress Note documented, History of Present illness. She is not happy with the facility since they skip her meds. Her BP (blood pressure) is high today since she did not take her BP meds before leaving the facility. Vitals: 09/21/23 1218 (12:18pm) BP: 184/95. 09/21/23 1224 (12:24pm) 180/93. Assessment and Plan.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of <5% for 2 (R10 and R11) of 3 (R9, R10, and R11) residents observed for medication administration. There were 36 opportunities and 8 errors resulting in 22.2% medication error rate. Findings include: 1. On 10/03/2023 at 9:38am during the medication observation with V14 (Licensed Practice Nurse), V14 dispensed the following medications for R10: 1. Aspirin 81mg Adult dose low dose chewable 2. Vit D 25mcg equivalent 1000IU 2tabs 3. Linzess 145mcg 1cap 4. Docusate Sodium 100mg 1tab 5. Nuedexta 20-10mg 1cap 6. Jardiance 10mg 1tab 7. Metformin 500mg 1tab 8. Seroquel 50mg 1tab 9. Tizanidine 2mg 1tab 10. Gabapentin 100 1cap 11. Eliquiz 2.5mg 1tab. On 10/03/2023 at 9:42am, V14 counted the medications that were to be administered to R10, and stated, 12 pills. R10's (10.2023) MAR (Medication Administration Record) documented R10 was also due the following medications: 12. Lisinopril 2.5mg at 9am once daily, 13. Polyehtylene Glycol 17gm at 9am once daily, 14. Senna Tablet 8.6mg at 9am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure nursing staff properly documented on the medication administration record (MAR). This failure affected one resident (R6) in the sample of 82 residents residing on the third floor. Findings Include: R6's diagnosis includes, but are not limited to, fibromyalgia, covid-19, pneumonia due to sars-associated coronavirus, chronic respiratory failure, unspecified whether with hypoxia or hypercapnia, other coronavirus as the cause of diseases classified elsewhere, acute pancreatitis without necrosis or infection, unspecified, chronic obstructive pulmonary disease with (acute) exacerbation, alcohol abuse, uncomplicated, rheumatoid arthritis, unspecified, anxiety disorder, unspecified, post-traumatic stress disorder, chronic, other lack of coordination, insomnia, unspecified, bipolar disorder, unspecified, unspecified osteoarthritis, unspecified site, gastro-esophageal reflux disease without esophagitis, suicidal ideations, repeated falls, anemia, unspecified, obsessive-compulsive disorder, unspecified and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a functional and sanitary homelike environment. This has the potential to affect all 206 residents in the facility. Findings include: 1. On 8/22/2023 at 10:50 AM, V7 (Housekeeper) stated V7 floats to all the floors. V7 stated there is supposed to be two housekeepers during the day, but V7 works alone most of the week. When short staffed, V7 has 35 residents' rooms to clean. V7 stated, It is difficult because some resident rooms are a lot dirtier than others. There is only one housekeeper in the evenings, but that housekeeper does not clean residents' rooms regularly. On 8/22/2023 at 12:43 AM, V8 (Housekeeper) stated V8 floats to all the floors. V8 stated, There should be two housekeepers on the floor during mornings, but most of the time there is only one. It is a lot to clean 35 resident rooms alone. At times, I cannot thoroughly clean all the rooms, so the minimum I can do is empty out the residents' garbage. I cannot sweep or dust when housekeeping is short staffed. V8 stated there is also no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their insulin pen procedure policy for 1 (R7) of 3 residents observed for insulin administration. This failure has the potential to affect all 21 residents in the facility that receive insulin from an insulin pen. Findings included: R7's electronic medication administration record documented 276mg/dl. R7 physician orders: (1) Dated: 2/1/23 Humalog Kwik Pen Subcutaneous Pen injector 100unit/ml-inject 10 units before meals. (2) Dated: 2/1/23 Humalog Kwik Pen Subcutaneous Pen injector 100unit/ml per slide scale. On 8/22/23 at 12:45 PM, observed V5 (Licensed Practical Nurse) obtain R7's blood glucose level. The glucometer read R7's level at 276mg/dl. V5 used an insulin syringe with needle attached to withdraw 15units of insulin from R7's Humalog Kwik Pen tip end. V5 administered R7 15 units of Humalog insulin. On 8/22/23 at 12:55 PM, V5 stated, I used a syringe to withdraw insulin from R7's Humalog Kwik Pen whenever there are no insulin pen needles. There are no pen needles available on my cart. On 8/22/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 1 of 6 medication carts were locked while not in use or in view. This failure has the potential to affect 31 residents residing on the third floor of the facility. Findings included: On 8/22/23 at 12:12 PM, R1 stated, (V36, Registered Nurse) always keeps the medication cart unlocked and unattended with needles and diabetic supplies on top of the cart. On 8/22/23 at 12:28 PM, V5 (Licensed Practical Nurse) walked away from the 3 south west medication cart, leaving the medication cart unlock and unattended. V5 returned four minutes later. V5 stated, I forgot to lock the medication cart. I was moving fast to complete my medication pass. On 8/23/23 at 11:38 AM, V3 (Director of Nursing) stated, My expectation of the medication cart is the nurses to keep the cart locked when the cart is not in view, or the nurse walks away. Before walking away, the nurse should remove any supplies or medications off the top of the medication cart. If the cart if left open and unattended, a resident, visitor, or unauthorized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food under sanitary conditions in the walk-in freezer. This has the potential to affect 201 of 206 residents who receive nutritional services from the kitchen. Findings include: On 8/22/2023 at 10:08 AM, surveyor conducted kitchen tour with V48 (Food Service Director). At 10:18 AM, entered facility's walk-in freezer. Compressor had ice build-up on one of the tubing hanging from it. There were multiple pieces of ice on the floor underneath the compressor. There were stacked boxes of food underneath the compressor. The top box was a box of 144 breadsticks. Box was moist and had ice buildup in some parts. Box was warped and concaved in. V48 stated it was an unopened box of breadsticks, but the tape on the box was no longer sticking to the box, leaving it unsealed. V48 stated, The box of breadsticks is no longer good. Facility's Food Storage (Dry, Refrigerated, and Frozen) policy from the Guideline & Procedure Manual Copyright 2020 documents in part: Food shall be stored on shelves in a clean, dry areas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to handle and store linens in manner that prevent cross-contamination. This has the potential to affect 47 residents that reside in Two South and Four North. Findings include: On 8/23/2023 at 10:11 AM, there was an open, green, transparent bag with linen on the floor outside of R9's room. No staff or residents were in R9's room. The bag remained on the floor at 10:17 AM. At 10:21 AM, there was a clean linen cart in the Four North hallway. Linen cart was not covered. Linens were facing out to the hall. At 10:22 AM, R13 went up to the cart and grazed R13's hands over some of the linens. R13 pulled some of the linens and put them back in the cart. R13 eventually grabbed a towel and went to the bathroom. At 10:26 AM, surveyor went back down to R9's floor. Open linen bag remained on the floor outside of R9's room. At 10:27 AM, V11 (Housekeeper) stated did not know who left the bag. At 11:21 AM, V28 (Housekeeping Director) stated the policy is for staff to bag up dirty linen in the green clear bags. Staff are to tie…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dignified treatment of a residents by failing to empty the urinals for 1 (R3) of 3 residents reviewed for ADL (Activities of Daily Living) care. Findings Include: R3 has diagnosis not limited to Essential (Primary) Hypertension, Dysphagia, Major Depressive Disorder, Obesity, Insomnia, Lack of Coordination, Bipolar Disorder, Dysarthria Following Cerebral Infarction, Chronic Embolism and Thrombosis Of Left Tibial Vein, Bipolar Disorder, Hemiplegia And Hemiparesis Following Cerebral Infarction Affecting Left Non-Dominant Side, Heart Failure, Cerebral Infarction, Asthma with (Acute) Exacerbation, Combined Systolic (Congestive) And Diastolic (Congestive) Heart Failure, Atrial Fibrillation, Acute Embolism And Thrombosis Of Left Tibial Vein, Bipolar Disorder and Current Episode Manic Severe With Psychotic Features. R3's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. MDS Section H Bladder and Bowel: documents in part: Urinary continence,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for 1 (R4) of 3 (R3, R5) residents reviewed for call lights. Findings Include: R4 has diagnoses not limited to Psychoactive Substance Abuse, Gastro-Esophageal Reflux Disease Without Esophagitis, Acute Embolism and Thrombosis Of Unspecified Deep Veins of Unspecified Lower Extremity, Human Immunodeficiency Virus [HIV] Disease, Cognitive Communication Deficit, Major Depressive Disorder, Psychotic Disorder With Delusions Due To Known Physiological Condition, Suicidal Ideations, Schizophrenia, Schizoaffective Disorder, Bipolar Type and Schizoaffective Disorder, Depressive Type. R4's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. On 08/22/23 at 12:12 PM, R4 was observed lying in bed with the bed elevated to the highest position. R4 sat up on the edge of the bed with his legs dangling in the air. R4 was asked the location of the call light, and R4 responded, You see where it is. R4's call light was observed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the bed was at the appropriate height to prevent the potential for a fall for 1 (R4) of 4 residents reviewed for falls. Findings Include: R4 has diagnoses not limited to Psychoactive Substance Abuse, Gastro-Esophageal Reflux Disease Without Esophagitis, Acute Embolism and Thrombosis Of Unspecified Deep Veins of Unspecified Lower Extremity, Human Immunodeficiency Virus [HIV] Disease, Cognitive Communication Deficit, Major Depressive Disorder, Psychotic Disorder With Delusions Due To Known Physiological Condition, Suicidal Ideations, Schizophrenia, Schizoaffective Disorder, Bipolar Type and Schizoaffective Disorder, Depressive Type. R4's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. R4's Care plan documents in part: (R4) is at risk for falls r/t (related/to) Vision problems Date Initiated: 08/16/23. Intervention: Bed height to be placed where my feet are flat on the floor. Ensure that the resident is wearing appropriate footwear. (R4)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications as ordered by the physician and to notify the physician when medication is not administered in accordance with the facility policy for 1 (R4) of 4 residents reviewed for medications. Findings Include: R4 has diagnoses not limited to Psychoactive Substance Abuse, Gastro-Esophageal Reflux Disease Without Esophagitis, Acute Embolism and Thrombosis Of Unspecified Deep Veins of Unspecified Lower Extremity, Human Immunodeficiency Virus [HIV] Disease, Cognitive Communication Deficit, Major Depressive Disorder, Psychotic Disorder With Delusions Due To Known Physiological Condition, Suicidal Ideations, Schizophrenia, Schizoaffective Disorder, Bipolar Type and Schizoaffective Disorder, Depressive Type. R4's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15, indicating intact cognitive response. On 08/23/23 at 2:17 PM, R4 stated Yesterday (V12, Licensed Practical Nurse) walked in when I was walking to take my breakfast tray to the cart. (V12) had my medication in her hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$208,986 in federal fines across 5 penalties. 2 Medicare payment denials on record.

  • $32,923 — penalty dated 2026-03-01
  • $42,874 — penalty dated 2025-08-19
  • $37,830 — penalty dated 2025-04-14
  • $41,659 — penalty dated 2025-01-27
  • $53,700 — penalty dated 2024-04-25
  • Medicare payment denial — starting 2025-02-14 for 11 days
  • Medicare payment denial — starting 2024-05-30 for 11 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APERION CARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.6-0.6 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 32 homes this chain runs (chain average 1.9★, per CMS)
1 of 5Aperion Care Arbors Michigan CityMichigan City, IN 1 of 5Aperion Care DemotteDemotte, IN 1 of 5Aperion Care DoltonDolton, IL 1 of 5Aperion Care Forest ParkForest Park, IL 1 of 5Aperion Care HanoverHanover, IN 1 of 5Aperion Care InternationalChicago, IL 1 of 5Aperion Care KokomoKokomo, IN 1 of 5Aperion Care LincolnEvansville, IN 1 of 5Aperion Care MidlothianMidlothian, IL 1 of 5Aperion Care MonroeBloomington, IN 1 of 5Aperion Care Oak LawnOak Lawn, IL 1 of 5Aperion Care Tolleston ParkGary, IN 1 of 5Aperion Care VincennesVincennes, IN 1 of 5Aperion Care WesleyChicago, IL 1 of 5Aperion Care WilmingtonWilmington, IL 1 of 5Arcadia Care MortonMorton, IL 2 of 5Alta Rehab At FairmontChicago, IL 2 of 5Alta Rehab At Oak BrookOak Brook, IL 2 of 5Aperion Care Chicago HeightsChicago Heights, IL 2 of 5Aperion Care DekalbDekalb, IL 2 of 5Aperion Care GreenfieldGreenfield, IN 2 of 5Aperion Care Marion LLCMarion, IN 2 of 5Aperion Care PeruPeru, IN 2 of 5Aperion Care West ChicagoWest Chicago, IL 2 of 5Park Ridge Healthcare CenterPark Ridge, IL 3 of 5Aperion Care BurbankBurbank, IL 3 of 5Aperion Care ElginElgin, IL 3 of 5Aperion Care WestchesterWestchester, IL 5 of 5Alta Rehab At WaucondaWauconda, IL 5 of 5Aperion Care Fox RiverElgin, IL 5 of 5Aperion Care NilesNiles, IL 5 of 5Aperion Care SummerfieldCloverdale, IN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LAKE PALACE INVESTMENT GROUP LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF40%since 07/01/2021
PEDRE, MANNYIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 09/01/2021
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
ULBERT, LISAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
APERION CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/26/2025
ALCANTARA, RONALDOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
GUPTA, VIVEKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
STAVROPOULOS, KONSTANTINOSIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 09/01/2021
DAVID A BERKOWITZ REVOC TR DAVID BERKOWITZ TTEEOrganizationADP OF THE SNFsince 09/01/2021
LAKESHORE PROP, LLCOrganizationADP OF THE SNFsince 03/26/2025
MEIR MEYSTEL REVOCABLE TRUSTOrganizationADP OF THE SNFsince 09/01/2021
YOSEF MEYSTEL DECLARATION OF TR OF YOSEF MEYSTEL TTEEOrganizationADP OF THE SNFsince 09/01/2021

CMS files one row per role, so the 27 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.0M
Net patient revenuemost recent cost report
-9.2%
Operating marginrevenue minus expenses
$5.3M
Related-party expense26% of expenses
Who pays — share of resident-days
Medicaid 14%Medicare 2%Other / private 85%

This home reported $5.3M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$278per resident / day
operating cost
$8,456per month
≈ monthly operating cost
$255per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145244. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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