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Aperion Care Wesley

1415 West Foster Avenue, Chicago, IL 60640 · For profit - Corporation · 108 certified beds · (773) 769-5500 Medicare & Medicaid certified

Call the home — (773) 769-5500 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)4 actual-harm citations$83,467 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $83,467 in federal fines (most recent 2026-06-23)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
Walgreens0.4 mi
5440 N Clark St · (773) 596-5022 · Call to confirm hours
Grocery
1512 W Foster Ave · (773) 561-2224 · Call to confirm hours
Park
5233 N Ashland Ave · (312) 742-5101 · Typically dawn to dusk
Place of worship
5244 N Lakewood Ave · (773) 728-4200

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.8%13.4%15.4%better
Long-stay residents who lose too much weight4.5%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms64.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.9%3.1%3.3%worse
Long-stay residents whose ability to walk worsened1.6%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication4.0%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine92.9%91.8%95.3%typical
Long-stay residents with pressure ulcers6.7%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control25.8%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.3%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%2.2%1.4%typical
Short-stay residents given the seasonal flu vaccine42.8%63.1%79.4%worse
Short-stay residents rehospitalized after admission28.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit10.5%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days3.062.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.072.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 198 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.5%U.S. median 51.5%
Got home and stayed home
11.9%U.S. median 10.7%
Went back to hospital
58.6%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 58.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 87 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.5%CMS range 51.0–63.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.9%CMS range 8.8–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge58.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.9–10.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
0.82
LPN hours/ resident / day
2.20
Aide hours/ resident / day
3.74
Total nurse hours/ resident / day
0.46
RN hoursweekends
56.7%
Total nursing turnover
55.6%
RN turnover

How full it usually is: this home is certified for 108 beds and averages 70.6 residents a day — about 65% occupied, or roughly 37 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.74 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.99 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.83 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23
deficiencies at the latest standard inspection (2025-01-16)
8
at the previous standard inspection (2024-01-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 14 most serious are shown; the remaining 37 are one tap away and print in full.

  • Actual harm · Gcited beforedisputed · IDR2026-06-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to prevent one cognitively impaired resident (R1) with Dementia and a history of elopement risk and stating he wants to go home from exiting thru a facility door into the community. This failure affected 1 of 3 residents reviewed for safety. As a result, R1's whereabouts were unknown for approximately 5 hours until R1 was located wandering approximately 10 miles from the facility.R1's medical diagnoses include but are not limited to dementia, hypertensive heart disease, myocardial infarction, chronic diastolic heart failure. R1 was admitted to the facility 10/15/25. R1's Minimum Data Set, dated [DATE] has a Brief Interview for Mental Status score of 10, indicating R1's cognition is moderately impaired.R1's progress noted dated 04/04/26 documents in part, Standing by elevator to go downstairs.R1's progress note dated 04/05/26 documents in part, Resident noted absent from unit. Observed on 4th floor during day shift prior to shift change;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-03-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to notify the physician in a timely manner of a change in condition of one (R74) resident out of three residents reviewed for change in condition in a total sample of twenty. This failure resulted in R74 requiring hospitalization with diagnosis of stroke. Findings Include:R74's Minimum Data Set (MDS) dated [DATE] noted she was cognitively impaired. R74's Electronic Medical Record (EMR) noted she was initially admitted to the facility on [DATE]. She was [AGE] years old with diagnoses not limited to personal history of transient ischemic attack, cerebral infarction due to embolism of right middle cerebral artery, Alzheimer's disease, paroxysmal atrial fibrillation, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, and unspecified dementia. On 03/03/26 at 11:49 AM, via telephone V19 (R74's Family Member) stated that she was the principal care giver for R74 for so many years. On 9/19/25 she visited R74 during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-01-16 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure foot care was provided for 1 resident (R1) and failed to assist the resident in making appointments with a qualified person to receive appropriate foot care, demonstrating inadequate care. This failure resulted in R1 suffering physical harm stating symptoms of unbearable foot pain and also suffering psychosocial harm stating feelings of depression, irritability and difficulty sleeping. Findings include: On 1/13/25 at 10:27am, surveyor observed R1 displaying facial grimacing and when surveyor inquired about the facial grimacing, R1 replied, It's my feet. Look at my feet. The pain is unbearable sometimes. I am so depressed and mad. The pain makes it impossible to sleep. Surveyor observed R1's feet, which were red, very dry, and scaly. R1's toenails were long, and discolored. A maroon colored substance was observed between the 1st and 2nd toe and the 4th and 5th toe on R1's right foot. A brown substance was observed between the 1st and 2nd toe on R1's left foot. Surveyor asked when the last time R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide for pressure redistribution to prevent a resident's (R1) pressure injuries from developing out of 3 residents reviewed for pressure ulcers. This failure resulted in R1 developed avoidable bilateral buttock pressure injuries identified as facility acquired stage three pressure ulcer (left buttock) and unstageable pressure ulcer (right buttock). Findings include: R1's Face sheet documents that R1 is an [AGE] year-old male who has diagnoses is not limited to: Parkinson's disease without dyskinesia, dementia, chronic obstructive pulmonary disease, need for assistance with personal care, weakness. R1's admission Minimum Data Set (MDS) section M dated 01/29/2024 documents R1 is at risk for pressure ulcers and documents R1 does not have any pressure ulcers. R1's admission Minimum Data Set (MDS) section GG dated 01/29/2024 documents R1 needs extensive assistance for eating and bed mobility, and R1 is dependent on oral hygiene, toileting hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-23 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide the residents with bath linen that is in good condition. This failure affected all 75 residents that reside in the facility.Findings include:On 06/15/26 at 12:00pm observed one 4th floor linen cart empty with no linen and one 4th floor linen cart with 1 small towel, 1 gown, 1 pillow case and multiple cut pieces of a bath blanket. Observed one half empty bag of soiled linen in soiled linen bin and no available line in the linen closet.On 06/15/26 at 12:07pm V3 (Housekeeper) stated that the facility does not always have linen available. V3 stated that the CNA's (Certified Nursing Assistants) have to go find linen.On 06/15/26 at 12:16pm V4 (Licensed Practical Nurse/LPN) stated that the facility doesn't really have linen. V4 stated that they are always told that linen has been ordered. V4 stated that sometimes they don't have linen for the whole shift or until the shift is almost over.On 06/15/26 at 12:32pm observed 3rd floor with two empty linen carts, no soiled linen in the soiled linen container and no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-23 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to separately launder personal resident items and facility laundry. This failure has the potential to affect all 75 residents that reside in the facility.Findings include:On 06/15/26 at 1:14pm V6 (Housekeeper) observed folding basket of laundry containing facility sheets and towels, and resident personal clothing.On 06/15/26 at 1:14pm V6 (Housekeeper) stated that the facility always washes resident personal belonging with facility's shared linen items. V6 stated that it is okay to mix the resident's personal clothing with facility shared linen.On 06/15/26 at 1:30pm V7 (Maintenance Director) stated that the resident's personal items should be washed separate from the facility's sheets and towels. V7 stated that washing all the items together is an infection control concern.On 06/16/26 at 1:02pm observed washing machine with personal resident items and facility shared laundry items. On 06/16/26 at 1:02pm V9 (Laundry Aide) stated that all the items observed in the washing machine came from one resident's room. V9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to promote proper staff/resident/representative communication by not ensuring all facility staff wear identification. This failure has the potential to affect all 72 residents that reside in the facilityFindings include:5/19/26, surveyor observed multiple staff members not wearing name tags or name tags being worn below the waist.5/19/26 at 11:40 AM, V14 (Therapy) stated their name tag was on their jacket downstairs. V14 stated they should be wearing a name tag.5/19/26 at 11:43 AM, V15 (Activity Aide) stated they forgot their name tag at home. V15 stated they should be wearing a name tag so residents and family can identify them.5/19/26 at 11:45 AM, V16 (Licensed Practical Nurse) was observed wearing their name tag below the waist. V16 stated they were not sure where to wear the name tag, but the name tag should be visible.5/19/26 at 11:46 AM, V18 (Certified Nursing Assistant) stated they have been at the facility for a month. V18 stated the facility never gave them a name tag. V18 stated they believe they should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to have an individualized comprehensive care plan for two (R10, and R74) residents out of a total sample of twenty residents. Findings Include: R74's Minimum Data Set (MDS) dated [DATE] noted she was cognitively impaired. R74's Electronic Medical Record (EMR) noted she was initially admitted to the facility on [DATE]. She was [AGE] years old with diagnoses not limited to personal history of transient ischemic attack, cerebral infarction due to embolism of right middle cerebral artery, Alzheimer's disease, paroxysmal atrial fibrillation, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, and unspecified dementia. Physician Order Sheet dated 9/4/25 hospice consult. On 03/05/26 at 10:19 AM, V2 (Director of Nursing/DON) stated that she has been in this facility for two years, and comprehensive resident-centered care plan is important to ensure that residents receive specific care tailored to specific medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policies and procedures to ensure wound treatment orders were obtained upon resident's admission, and failed to ensure medications and wound treatments were administered for one (R1) out of three residents reviewed for improper nursing care.Findings Include:R1's clinical records show an admission date to the facility on [DATE] with included diagnoses but not limited to Type 2 Diabetes Mellitus with other skin complications, Peripheral Vascular Disease, and Acquired Absence of Left Foot. R1 was discharged from the facility on 12/2/25.R1's admission assessment signed by V26 (Licensed Practical Nurse/LPN) dated 11/25/25 revealed R1 was admitted with wound infection. Skin integrity documented in part: left thigh stitches, groin stitches, and left foot amputee. R1's WOUND ASSESSMENT DETAILS REPORT completed on 11/26/25 performed by V2 (Director of Nursing) documented in part: full thickness [skin has been damaged through all layers] surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a resident's dignity when a staff member is feeding a resident (R4) seated in a wheelchair in a total sample of 5 residents (R1, R2, R3, R4 and R5) reviewed for improper nursing care.Findings include:On 8/25/2025 at 11:54 AM, R4 observed sitting in R4's wheelchair positioned in front of a table in the dining room with lunch meal tray in front of R4, and R4's lunch meal consists of a mechanical soft texture meal.On 8/25/2025 at 12:05 PM, V3 (Licensed Practical Nurse, LPN) observed walking up to the side of R4, who remains seated in R4's wheelchair at the dining room table and stands next to R4. While in a standing position over R4, V3 picks up spoon and begins to feed R4 mechanical soft food from the tray. V3, while standing, continues to feed R4 over 10 spoons of food from R4's tray.R4's admission Record documents, in part, diagnoses of dementia, dysphagia, convulsions, epilepsy, chronic obstructive pulmonary disease, type 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-16 · tag F0565 — failed to support the resident council — widespread
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a resident council that allows residents to meet regularly to discuss facility policies and procedures, care, treatment and quality of life. This failure affected four residents (R8, R37, R51 and R74) out of a total sample size of 49 and has the potential to affect all 87 residents residing in the facility. Findings include: R8's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status (BIMS) score of 9, which indicates that R8's cognition is moderately impaired. R37's MDS dated [DATE] has a BIMS score of 15, which indicated R37's cognition is intact. R51's MDS dated [DATE] has a BIMS score of 15, which indicates R51's cognition is intact. R74's MDS dated [DATE] has a BIMS score of 14, which indicates R74s cognition is intact. On 01/15/25 at 10:30am surveyor attended resident council meeting with 2 residents (R8 and R51) who were able to verbally answer questions and respond appropriately. 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-16 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that agency staff received sufficient competency prior to starting the scheduled shift and failed to ensure a system is in place to ensure agency staff are competent in the facility's policies and procedures. This failure has the potential to affect all 87 residents that reside within the facility. Findings include: Record review of facility census documents in part that 87 residents reside within the facility. On 1/13/2024 at 11:28 AM, V10 (Agency Licensed Practical Nurse) was observed unable to access the electronic health record. V10 stated that V10 works for an agency but has picked up shifts in the past. V10 stated that V10 picked up today and was having issues accessing the electronic health record, so V10 was unable to administer medications. V10 stated that V10 needed to start R358's IV medication and had a bag of vancomycin in V10's hands. V10 was unsure if it was within V10's scope of practice as a licensed practical nurse to access and administer IV medications through a peripherally inserted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-16 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the facility's facility assessment was developed with input from the resident's family members; failed to identify staffing needs per unit within the facility; failed to update the facility assessment as new needs arise; and failed to list average daily census. These failures have the potential to affect all 87 residents that reside within the facility. Findings include: Record review of facility census documents in part that 87 residents reside in facility. Record review of facility assessment (reviewed 10/23/2024) staffing plan documents in part that on average, 5 licensed nurses are needed on every shift, on average 11 certified nursing assistants are needed on day shift and evening shift, and Other (department heads, quality assurance nurse, ancillary staff in maintenance, housekeeping, dietary, laundry, etc. Customize to the staffing of your facility 1 Director of Nursing, 1 Night weekend supervisor, 1 MDS coordinators, 1 Restorative Nurse. The facility assessment also indicates that the facility has 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly don PPE (personal protective equipment) upon entering the room of one resident (R71) on isolation precautions, failed to provide waste bins to properly dispose of PPE for 3 residents (R49, R52 and R65) on isolation precautions, and failed to monitor the measures the facility has in place to prevent the growth of Legionella and other opportunistic waterborne pathogens in the facility's water systems. These failures have the potential to affect all 87 residents residing in the facility reviewed for preventing the spread of microorganisms in the facility when reviewed for infection control. Findings include: Facility census, dated 1/13/25, documents 87 active residents. Facility's policy titled, Infection Prevention and Control Program, has a revised date 11/28/17 and the Reviewed/ Approved by: section is blank. R71 has a diagnosis of but not limited to Displaced Intertrochanteric Fracture of Left Femur, Subsequent Encounter for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · F2025-01-16 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow policies and procedures for immunization of residents against COVID-19 in accordance with national standards of practice. The facility failed to vaccinate eligible residents with the COVID-19. The facility failed to document the refusal and/or the benefits and side effects in the resident's electronic medical records. This deficient practice affected 3 residents (R1, R17 and R74) reviewed for COVID-19 immunizations in a total sample size of 49 residents and has the potential to affect all eligible residents that reside at the facility. This deficient practice has the potential to affect all 87 eligible residents that reside at the facility. Findings include: Review of records for R1, R17 and R74 from admission date to 1/14/25 and there were no findings of documentation of COVID-19 vaccine offering or education of the vaccine. Review of physician orders for R1, R17 and R74 from admission to 1/14/25 show no orders of COVID-19 vaccination. Immunization records for R1, R17 and R74 have no current COVID-19 vaccination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to clean the dryer lint screen thoroughly to provide a safe environment for the residents. This failure has the potential to affect all 87 residents at the facility. Findings include: On 1/15/25 at 10:15 am, V1 (Administrator) said, the Laundry Manager (V19) is busy with Life Safety, but I know laundry and can answer any questions for you. On 1/15/25 at 10:45 am, this surveyor, with V1 (Administrator) observed 2 dryers in the laundry room. Dryer #1 was not in use but did have linen inside it. Dryer number 2 had just finished while V1 and this surveyor were present. This surveyor requested V1 (Administrator) to open the lint compartment dryer #1. The lint compartment floor was clean however the lint screen was fully covered with lint. This surveyor requested V1 (Administrator) to open the lint compartment dryer #2. The lint compartment floor had loose lint on the floor and the lint screen was fully covered with lint. On 1/15/25 at 10:52am, V1 (Administrator) stated the dryer lint traps should be cleaned out daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure two licensed personnel conducted a physical inventory of controlled substances at each change of shift. This failure has the potential to affect 8 residents who are prescribed controlled substances from the 3rd floor medication cart and 6 residents who are prescribed controlled substances from the 4th floor medication cart. Findings include: On 01/14/2025 at 12:10 pm, review of the 3rd Floor medication cart with V15 (RN/Registered Nurse) surveyor observed the controlled substances count verification form for January 2025. The Nurse's Initials Off box was left blank for January 10, 2025 (night shift). The Nurse's Initials On box was left blank for January 13, 2025 (day shift). The Nurse's Initials Off box was left blank for January 13, 2025 (evening shift). On 01/14/2025 at 12:40pm, review of the 4th Floor medication cart with V11(LPN/Licensed Practical Nurse) surveyor observed the controlled substances count verification form for January 2025. The Nurse's Initials Off box was left blank for January 04,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure: three medication carts out of the three medication carts reviewed were free of loose tablets, insulin pens that were dated with an open date and the temperature was properly logged for two of the three medication storage refrigerators reviewed. This deficient practice has the potential to affect 24 residents on the fourth floor, 23 residents on the third floor and 11 residents on the 2nd Floor [NAME] (East Wing) who receive medications from the medication carts and units. Findings include: On 01/14/ 2025 at 11:37am inspected the 3rd Floor medication cart with V15 (RN/Registered Nurse). The following was observed: V15 pulled 5 loose white tablets, 3 loose yellow tablets, and 1 loose white capsule from the second drawer of the 3rd floor medication cart. On 01/14/2025 at 12:24pm inspected the 4th Floor medication cart with V11 (LPN/Licensed Practical Nurse). The following was observed: V11 pulled 1 loose pale pink tablet, 2 loose orange tablets, 20 loose white tablets, 2 loose green tablets, 5 loose pink…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to properly log refrigerator temperatures for resident's personal refrigerators for 6 residents (R11, R42, R49, R56, R57 and R74). This failure has the potential to affect all 6 residents reviewed for safety of personal food items, in a total sample size of 49 residents reviewed. Findings include: On 01/13/25 at 11:23am R57's refrigerator observed with no temperature log and no thermometer inside R57's refrigerator. On 01/13/25 at 11:32am R11's refrigerator observed with refrigerator log dated 05/2024 with missing check dates. R11 had no additional refrigerator logs for any date beyond 05/2024 including 01/2025. On 01/13/25 at 11:37 R42's refrigerator observed with refrigerator log dated June with missing check dates. R11 had no additional refrigerator logs for any date beyond June including 01/2025. On 01/13/25 at 11:43am V10 (Licensed Practical Nurse/LPN) stated that R11, R42 and R57 did not have refrigerator temperature logs for January 2025. On 01/15/25 at 1:51pm V2 (Director of Nursing/DON) stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-16 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow policies and procedures for immunization of residents against pneumococcal disease in accordance with national standards of practice. The facility failed to vaccinate eligible residents with the pneumococcal vaccine. The facility failed to document the refusal and/or the benefits and side effects in the resident's electronic medical records. This deficient practice affected 3 residents (R1, R17 and R74) reviewed for pneumococcal immunizations in a total sample size of 49 residents. Findings include: Review of records for R1, R17 and R74 from admission date to 1/14/25 and there were no findings of documentation of pneumococcal vaccine offering or education of the vaccine. Review of physician orders for R1, R17 and R74 from admission to 1/14/25 show no orders of pneumococcal vaccination. Immunization records for R1, R17 and R74 have no current pneumococcal vaccination listed. On 1/15/25 at 1:27pm, V21 (Regional Nurse Consultant) said that the facility hasn't had a pneumococcal vaccine clinic. Only Influenza vaccines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for 1 resident (R63) and ensure the call light was working properly for 1 resident (R229) out of 49 residents reviewed for call lights. Findings include: On 01/13/2025 at 11:00am observed R63 lying on her right side in the bed, alert and oriented. Surveyor asked R63 Where is your call light cord/button located? R63 stated, It is somewhere in the bed with me. On 01/13/2025 at 11:02am observed R63's call light cord hanging off the left side of R63's bed towards the floor. On 01/13/2025 at 11:05am surveyor asked V6(CNA/Certified Nursing Assistant) to come into R63's room. V6 was asked, Where is R63's call light string? V6 stated R63's call light cord is located on the left side of the bed hanging towards the floor. V6 stated the call light should be attached to the resident and within close reach of the resident. On 01/13/2025 at 11:06am surveyor observed V6(CNA/Certified Nursing Assistant) move the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that residents have a clean, home like environment by providing clean linen for 2 residents (R1 and R54) and clean, home like room for 1 resident (R1). This failure affected 2 residents (R1 and R54), reviewed for resident's rights to enjoy a clean, comfortable, homelike environment, in a total sample of 49 residents. Findings include: On 1/13/25 at 10:27am, surveyor observed R1 lying in bed, on her back, with 2 areas of a brown substance on R1's bottom sheet of her bed. Also observed was multiple areas of a tan/beige substance on R1's floor and bed side dresser. When asked about the brown substance and tan/beige substance, R1 replied, I know the stuff on the floor and dresser is what they (staff) give me through my tube (tube feeding). I don't know what the brown stuff is. It's probable poo. They (staff) never clean in here. They (staff) don't care. Makes me wonder how their own houses look. R1's Face Sheet, documents medical diagnosis that include but are not limited to other abnormalities of gait and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct care plan conferences that allow the residents to participate in the development and implementation of their plan of care and failed to develop a comprehensive care plan within the required time frame. This failure affects 2 residents (R19, R328) in a sample of 49. Findings include: 1. Record review of R19's admission record documents in part R19 has the following diagnoses including, but not limited to: spinal stenosis, chronic obstructive pulmonary disease, unspecified dementia without behavioral disturbance, major depressive disorder, and epilepsy. Record review of R19's Minimum Data Set (dated 12/5/2024) documents in part a Brief Interview of Mental Status Summary Score of 13, indicating that R19 is cognitively intact. On 1/13/2025 at 11:32 AM, R19 denied that R19 is invited to care plan meetings or invited to participate the R19's plan of care. R19 stated that if there was a meeting that discussed R19's plan of care, R19 would want to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and submit a comprehensive assessment within the required timeframes. This failure has the potential to affect 1 resident (R328) in a sample of 49. Findings include: Record review of R328's admission tracking minimum data set (MDS) documents in part an assessment reference date of 12/17/2024. Record review of R328's comprehensive MDS dated [DATE] documents that Sections A, GG, H, I, J, K, L, M, N, O, P, S and V of the MDS are incomplete. The MDS does not document a signature in section Z0500 Signature of RN Assessment Coordinator Verifying Completion. Additionally, no signatures are noted for V0200B Signature of RN Coordinator for CAA Process and Date Signed and V0200C Signature of Person Completing Care Plan Decision and Date Signed. This indicates that the MDS is incomplete. On 1/15/2025 at 1:06 PM V27 (Regional Director of Clinical Reimbursement) reviewed R328's MDS dated [DATE] and confirmed that the assessment was late. V27 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that 2 residents (R1 and R54) who depend on staff assistance for ADL (Activities of Daily Living) care and grooming receive nail care and 1 resident (R1) receive hair care. This affects 2 residents (R1 and R54) in the sample of 49 residents reviewed for accommodation of needs. Findings include: On 1/13/25 at 10:27am, R1 said, My fingernails and hair aren't any better. My hair is all matted. This surveyor observed R1 with long, discolored fingernails on both hands and brown substances underneath the nail beds and R1's hair appeared tangled, tousled, and unkempt. R1 stated, I've asked the nurses to cut my nails and fix my hair but look . I'm a mess. I doubt my hair can even be unmatted. R1's Face Sheet, documents medical diagnosis that include but are not limited to type 2 diabetes mellitus; other abnormalities of gait and mobility; cerebral infarction; dislocation of internal left hip prosthesis; hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side; need for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dressings were changed daily (as per physician order) for one resident (R24) with pressure ulcers, who is also at risk for further pressure ulcers; and failed to have the low air loss mattress at the correct weight settings for one resident (R54) with pressure ulcers, who is also at risk for further pressure ulcers. This failure has the potential to affect two residents (R24 and R54), reviewed for pressure ulcer prevention interventions, in a total sample of 49 residents. Findings include: On 1/13/25 at 10:53am, surveyor observed R54 sitting on the side of his bed, on a LAL (low air loss) mattress, with the LAL mattress weight setting set at greater than 350 pounds. When asked if R54 has any pressure wounds, R54 replied, I have one on my butt, I'm not sure when it's supposed to be changed. Every day, I think. When asked how much R54 weighs, R54 replied, I think about 150. I think I'm losing weight though. When asked if R54's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that oxygen cylinders were secured and that personal heaters were not in use. This failure has the potential to affect all 87 residents that reside within the facility. Findings include: Record review of facility census documents in part that 87 residents reside in facility. Record review of R3's admission record documents in part that R3 has the following diagnoses including but not limited to: chronic obstructive pulmonary disease, pulmonary fibrosis, depression, anxiety and dependence on supplemental oxygen. Record review of R3's Minimum Data Set (dated 11/04/2024) documents in part a Brief Interview of Mental Status score of 15, indicating that R3 is cognitively intact. On 1/13/2025 at 11:02 AM, observed an oxygen cylinder freestanding, unsecured next to R3's bed. R3 stated that the oxygen cylinder used to be in a holder, but the facility took the holder away a couple of months ago. On 1/13/2025 at 11:32 AM, V10 (Agency Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure a tube feeding syringe was changed daily on 1 resident (R1). These failures have the potential to affect 1 resident (R1) reviewed for tube feeding management in the total sample of 49 residents. Findings include: On 1/13/25 at 10:27am, surveyor observed R1's tube feeing syringe with an open date of 1/9/25. When asked if R1 noticed staff changing the tube feeding syringe recently, R1 replied, Doubt it. I can't even get my hair washed or brushed. Look, my hair is all matted. R1's Face Sheet, documents medical diagnosis that include but are not limited to dysphagia, oropharyngeal phase; gastro-esophageal reflux disease without esophagitis; gastrostomy status; and dysphagia following cerebral infarction. R1's BIMS (Brief Interview for Mental Status) Summary Score: 10, dated 10/11/24, suggests moderate cognitive impairment. R1's Care Plan, revised date 11/27/24, documents, in part, (R1) requires tube feeding GT (gastrostomy tube) r/t (related to) gastrostomy status secondary to CVA (cerebral vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility staff failed to secure in a bag the oxygen tubing and nasal cannula when not in use for one resident (R21) and failed to properly date the oxygen tubing, humidifier bottle, and nebulizer tubing for one resident (R11). Findings include: R21's diagnosis includes, but are not limited to, chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypoxia, muscle weakness (generalized), unspecified dementia, unspecified severity, with other behavioral disturbance, chronic systolic (congestive) heart failure, hypertensive heart disease with heart failure, and atherosclerotic heart disease of native coronary artery without angina pectoris. R21 has a Brief Interview for Mental Status (BIMS) dated 11/13/2024 which documents that R21 has a BIMS score of 07, indicating R21's cognition is severely impaired. R21's Physician Order Summary Report dated 01/14/2025 documents, in part, Continuous oxygen at 2-3 LPM (liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure there were sufficient staff to meet the resident's needs. This failure caused R328 to not have an intravenous antibiotic administered; failed to have an intravenous antibiotic administered timely; failed to have R328's comprehensive assessment completed timely; failed to have R328's plan of care to be developed within the required timeframe. This failure affects 1 (R328) resident in a sample of 49. Findings include: Record review of the facility's staffing schedule/assignment for 1/13/2025 documents in part that an agency nurse was supposed to begin at 9:30 AM. The staffing records do not indicate the agency nursing staff's names or titles (registered nurse vs licensed practical nurse). Record review of R328's admission record documents in part R328 has the following diagnoses including, but not limited to: osteomyelitis, sepsis, paraplegia, neuromuscular dysfunction of bladder, and colitis. Record review of R328's Brief Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications per physician's order for 2 residents (R63 and R379.) The Facility had 2 medication errors out of 25 opportunities resulting in an 8% medication error rate. Findings include: On 1/14/2025 at 9:12 am, observed V2 (Director of Nursing-DON), administer prefilled syringe Enoxaparin Sodium 30 mg/0.3 ml injection to R63's Left Thigh instead of the 20 mg/0.2 ml dosage per physician's order. V2 did not discard 0.1 ml before administering Enoxaparin Sodium injection and administered Enoxaparin 30mg/0.3 ml to Left Thigh. On 1/14/2025 at 1:54 pm, V2 (DON), stated that she believes R63's medication dosage for Enoxaparin Sodium is 30mg or 20mg and that she administered 30 mg of the medication. V2 was asked if she discarded 0.1 ml before administering Enoxaparin Sodium and V2 stated No, I don't think so. V2 stated that administering more than the prescribed dosage of the medication can cause excessive bleeding. V2 stated that when a medication error occurs it must be reported to the DON and Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents were free of serious medication errors. This failure affects 1 resident (R328) in a sample of 49. Findings include: Record review of R328's admission record documents in part R328 has the following diagnoses including, but not limited to: osteomyelitis, sepsis, paraplegia, neuromuscular dysfunction of bladder, and colitis. Record review of R328's Brief Interview of Mental Status (BIMS) assessment dated [DATE], documents in part that R328 has a BIMS summary score of 15, indicating that R328 is cognitively intact. Record review of R328's medication administration record documents in part that R328 has active orders for Ampicillin 12 g in 0.9% normal saline Use 12 gram intravenously one time a day for sepsis until 01/20/2025 23:59 ampicillin 12g in 0.9% NSS 500ml daily in continuous pump, and Vancomycin HCl Intravenous Solution 1500 MG/300ML (Vancomycin HCl) Use 1500 mg intravenously every 8 hours for Osteomyelitis until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy and procedure to maintain air temperatures between 68 degrees Fahrenheit (F) to 79 degrees F within resident rooms and common areas in winter months which affected R2 and has the potential to affect all 82 residents in the facility. Findings include: R2's admission Record documents, in part, that R2's diagnoses include dementia and epilepsy. R2's Minimum Data Set (MDS), dated [DATE], documents, in part, that the Staff Assessment for Mental Status was conducted due to R2 rarely being understood with R2's cognitive skills for daily decision making as moderately impaired with short and long term memory problems. On 12/9/24 at 12:48 pm, when asked how often does V3 (Maintenance Director) check the air temperatures in the facility. V3 stated, I am supposed to do it every day. I cannot every day. There's just no time. I will do when someone is complaining. On 12/9/24 at 12:55 pm, this surveyor and V3 performed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that the medication cart and treatment carts were locked when not in use and when not in visual proximity of the nurse to prevent tampering and accidental hazard. This failure has the potential to affect all the resident on the 1st, 2nd and 3rd floor of the facility. Findings include: On 08/14/24 at 11:24am, the 3rd floor medication cart was noted unlocked and not within the visual proximity of the V7 RN (Registered Nurse).cAt 11:25pm, V7 stated that the facility protocol/ policy is that the medication cart should be locked when not in use or when the nurse is not around to see the cart. At 11:35am, the nurse's station door was noted left wide open with a medication left unlocked and no nurse in attendance in the nursing station. When the surveyor brought this observation to V9's LPN (Licensed Practical Nurse) attention and asked about the facility policy/protocol on medication storage and medication cart, V9 stated that the medication should be stored in a locked medication cart. V9 stated I (V9) just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow current standards of infection control practices on use of gloves. This failure has the potential to affect all the 24-resident residing on the 3rd floor of the facility. Findings include: On 08/14/24 at 11:22am, V7 RN (Registered Nurse) was observed on the 3rd floor walking around with gloved hands. V7 stated I was just trying to get to the nurse's station so I (V7) can take them off and wash my hands. When asked about the facility policy/protocol for infection prevention and control, V7 stated gloves are not to be worn in the hallways, I (V7) should have removed them after I (V7) used it. At 11:36am, surveyor noted R6 walk out of the isolation room and without hand hygiene went straight to the clean cart with supplies in the hallway touching the supplies and taking out supplies. When V9 LPN (Licensed Practical Nurse) was made aware of the observation. V9 stated that the clean cart is usually placed near the nurse's station. V9 stated R6 is on contact precaution isolation for MRSA in the right wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that call light is within reach for two residents (R2 and R3) in the sample reviewed for call lights. This failure affected R2 and R3 whose call light were not within reach while in bed. Findings include: On 08/14/24 at 10:50am, R2 observed in bed with call light not within reach. R2 was asking for help from the surveyor and when asked to use the call light to call the facility staff R2 stated I don't know where it is. R2's call light was observed on the floor not within R2's reach. When this observation was showed to V4 LPN (Licensed Practical Nurse) assigned to R2 and was asked about the facility policy and protocol. V4 stated the residents should have the call light within their reach. At 11: 05am, R3 noted in bed shouting for help with incontinent care call light noted on the bedside floor. V5 and V6 CNA (Certified Nurse's Aides) stated rounds are made every two hours and call lights should be within the resident reach in case they need help. At 12:21pm, V2 (Director of Nursing) stated call lights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that personal hygiene and incontinent care was provided for two residents R2 and R3 who rely on staff assistance with ADLs (Activity of Daily living). This failure affected R2 and R3 who were not rendered incontinent care in a timely manner, and this has the potential to affect all the 20 residents residing on the 4th floor. Findings include: On 08/14/24 at 10:50am, R2 observed in bed all covered up. R2 asked whether the surveyor will help in cleaning R2 up because R2 is wet and had stool although R2 was trying not to let it out for a long time. R2 stated I also a have migraine headache and it's hurting bad since during the night. V4 LPN was made aware and V4 stated the CNA's (Certified Nurse's Aides) are busy and have not gotten to R2 yet but V4 will get another (CNA) to help. At 10:58am, V5 (CNA) assigned to R2 stated she has been busy taking care of other resident and has not assisted R2 in incontinent care. When the surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to accurately log dish machine temperatures. This failure has the potential to affect all 66 residents who receive oral nutrition in the facility. Findings include: On 1/22/24 at 10:00 am surveyor reviewed the dishwashing temperature log with V26 (Dietary Manager) and observed lunch temperature prefilled with a temperature of 165 (wash) and dinner temperature prefilled with a temperature of 185 (final). Prefilled temperature for 1/23/24 for dinner 165 (wash) and 185 (final). Prefilled temperature for 1/24/24 for dinner 185 (wash) and 185 (final). On 1/22/24 at 10:15 am, Surveyor inquired to V26 (Dietary Director) why is temperatures recorded on the log for lunch and dinner for 1/22/24, 1/23/23; and 1/24/24 for dinner? V26 stated that the log sheet should be filled out after the wash cycle and final rinse is complete. I do not know why it was already filled out. On 1/22/24 at 10:20 am, Surveyor inquired to V29 (Dishwasher), why was lunch and dinner prefilled on the dishwashing temperature log? V29 (Dishwasher)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-25 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess a resident's ability to safely self-administer medications and/or treatments. This failure affected 1 (R57) resident reviewed for self-administration of medication and has the potential to affect 7 ambulatory residents on the 2nd floor in the total sample of 41 residents. Findings include: The (undated) Ambulatory residents list on the 2nd floor documented that there were 7 ambulatory residents on the 2nd floor. On 01/22/24 at 10:36 AM, there was a tube of cortisone lotion in R57's room. This observation was pointed out to V5 (Registered Nurse). V5 stated I (V5) don't think she (R57) has an order to have the cortisone lotion at bedside. Let me (V5) check her (R57) record. On 01/22/24 at 10:43 AM, V5 stated I (V5) have her (R57) cortisone in the cart. I (V5) don't know why she (R57) has another cortisone lotion in her (R57) room. On 01/23/2024 at 3:02PM, V2 (Director of Nursing) stated there should be no medications at bedside for patient safety and facility safety. Medications used for treatment should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that four residents (R5 R6, R7, and R28) who depend on staff assistance for their ADL (Activities of Daily Living) care received shaving. This failure affected four of 41 residents reviewed for ADL care and shaving. Findings include: On 01/22/24 at 10:30 am, R5 was observed in R5's room in bed awake and alert with facial hair to R5's lip and chin. When R5 was asked regarding R5 being shaved at the facility, R5 stated, They (referring to staff) don't trust me with a razor, so they give me a razor whenever they are up to it. When R5 was asked regarding if R5 wanted to be shaved R5 stated, Well yes, if I (R5) had a razor. On 01/22/24 at 10:35 am, R28 was observed in R28's room in bed awake and alert with facial hair (beard) to R28's lip and chin. When R28 was asked regarding R28 being shaved at the facility, R28 stated, I (R28) do not know how long it's been since I've been shaved. They (referring to the staff) shave me whenever they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure medication carts are secured and locked while unattended. These failures have the potential to affect 46 residents residing on the second and third floors. Findings include: On 1/23/24 at 9:40am, with V33 (Registered Nurse, RN), during observation of medication pass the following was observed: Multiple employees and residents were seen passing by the medication cart while V33 was preparing medications to administer to R314. V33 stated that the medication cart contains all 21 resident's medications on the second floor. V33 went into R314's room to administer her (R314) medications and left the medication cart in the hallway, unlocked and unattended. While V33 was administering medications to R314, the medication cart was not visible to V33. When asked why the medication cart should be locked when unattended, V33 stated that anyone can come and open the medication cart. On 1/23/24 at 10:20am, with V4 (Registered Nurse, RN), during observation of medication pass the following was observed: Multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure staff donned and doffed appropriate PPE (personal protective equipment) prior to entering and before exiting Droplet and Contact Precaution rooms in an effort to prevent the spread of infectious microorganism including COVID-19. This failure affected 2 (R4 and R30) residents reviewed for communicable disease and have the potential to affect all 25 residents on the 3rd floor. Findings include: The (01/22/2024) facility census documented that there were 25 residents on 3rd floor. On 01/22/2024 at 1:04pm, there was a sign posted by R30's door Droplet & Contact Precautions. V6 (Housekeeping) was wearing a surgical mask and gloves. V6 entered R30's room without donning gown and Face shield, wiped R30's bathroom; exited R30's room without doffing the gloves, got the mop from the housekeeping cart and reentered R30's room without changing gloves, and without donning gown, N95 mask and Face shield. V6 mopped R30's bathroom and floor; exited R30's room without doffing gloves, placed mop head in the bucket.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the call light device was within reach for one resident (R114). This failure has the potential to affect one resident out of a sample size of 41 residents. Findings Include: R114 has a diagnosis of but not limited to Urinary Tract Infection, Paroxysmal Atrial Fibrillation, Depression, and Abnormalities of Gait. R114 has a Brief Interview of Mental Status score of 99. R114's Minimum Data Set, dated [DATE] documents Impairment on both sides for lower extremity. On 1/22/2024 at 10:58am surveyor observed R114 sitting in a chair that was across from his bed where the call light would not reach. Surveyor inquired if R114 could reach the call light and R114 said no. On 1/22/2024 at 11:01am V3 (RN) stated it (call light device) is here, but I don't think he (R114) can reach it and R114 does understand the purpose and how to use the call light. On 1/24/2024 at 1:25pm V2 (DON) stated the call light device should be anywhere the patient is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents lying on a low air loss mattress were not over layered with sheets, incontinence briefs and/or pads for 2 residents (R9 and R41); and failed to ensure the low air loss mattress was set based on the resident weight for 1 resident (R23). These failures affected 3 (R9, R23, and R41) residents reviewed for prevention of pressure injury/ulcer in the total sample of 41 residents. Findings include: On 01/22/24 at 10:14am, R23 was lying on low air loss mattress. The setting was at 300 pounds. This observation was pointed out to V5 (Registered Nurse). V5 stated the setting is at 300lbs; the setting of the low air loss mattress is based on the resident's weight. I (V5) don't know why its set like that. On 01/23/2024 at 2:36pm, V37 (Treatment Nurse) stated the low air loss mattress is used to prevent pressure injury. The setting is always based on the resident's weight. We (facility) need to have the correct firmness of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to check and document the temperatures of residents' personal refrigerators daily and failed to maintain an appropriate temperature in a resident's personal refrigerator. These failures affected 3 (R10, R42 and R57) residents reviewed for personal food in the total sample of 41 residents. Findings include: On 01/22/24 at 10:20 AM, there was a refrigerator inside R10's room. This surveyor requested V5 (Registered Nurse) to check the refrigerator. V5 opened the refrigerator and checked the temperature and it stated temperature is 48F. Surveyor requested to check for temperature log, V5 checked for the temperature log and stated there is no temperature log. Inside R10's refrigerator were a tub of yogurt, cartons of milk and juice. On 01/22/24 at 10:36 AM, there was a refrigerator inside R57's room. This surveyor requested V5 to check the refrigerator. V5 stated the temperature is 42F. There are bottles of boost and soda. There is no temperature log. On 01/23/2024 at 3:04pm, V2 (Director of Nursing) stated we have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the kitchen was free of expired food products and failed to ensure the kitchen was free from potential contamination. These failures have the potential to effect 71 residents that take food by mouth of 72 residents residing in the facility. Findings include: On 3/14/23, Surveyor observed an opened bag of frozen french fries in a freezer with a manufacturer expiration date of 8/4/22 and an opened date of 1/29/23 written on the bag by staff. On 3/14/23, Surveyor observed 4 containers of basil pesto in a freezer with manufacturer best by date of 1/7/23. On 3/14/23, Surveyor observed 6 plastic containers of jellied cranberry sauce in the dry storage area with manufacturer expiration date of 5/8/21. On 3/14/23 at 10:15 AM, V35 (Dining Service Director) stated Staff should check the expiration dates before opening items. On 3/14/23, Surveyor observed V37 (Field Tech with pest control) enter the kitchen dishwasher area with mask worn below the chin, not covering mouth or nose, and wearing a winter skull hat.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-03-17 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record reviews, the facility failed to follow the Covid-19 Vaccine Policy for Staff by not including in the Staff Matrix multiple Certified Nursing Assistants vaccination status working through agency agreement performing direct care to residents. These failures have the potential to affect 72 residents living in the facility in preventing the risk of Covid-19 infections. Findings include: On 03/15/2023 at 11:58 AM, V3 (Infection Preventionist / Assistant Director of Nursing) submitted a Matrix for staff vaccination status. V3 was asked if all staff performing direct care to residents are included on the Matrix? V3 said, Yes, all staff are included. Therapist that are working with residents are on the last part. Upon full review of the Matrix there was no Nursing Staff that was working directly with the residents listed on the Matrix. V3 was asked about the lack of nursing staff from the agency working on the floor? And that on 03/14/2023 V10 (Certified Nursing Assistant / Agency) was seen working direct care to residents. V13 said, Oh, I missed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide an accurate person-centered care plan for ADL (Activities of Daily Living) related to transfers for 2 out of 19 residents reviewed for accuracy of care plan. This failure has the potential for facility staff to follow incorrect care plan interventions related to transfers. Findings include: On 03/14/2023 at 11:17 AM, R63 was found inside the shower room with V10 (Certified Nursing Assistant/Agency) transferring R63 with a sit to stand lift. After elevating the lift on a high position with the resident suspended and only the sling attached to R63 giving support of R63's full weight, the lift stopped working. V10 went to the door with her head outside of the door looking side to side for staff but was not able to find any of the staff. Then V10 went back to R63 who was complaining of pain on his arms. V10 took the remote control of the lift, but no matter how many times V10 pushed the button to make R63 move down, the lift does not respond. Writer then went to the Nurse's Station and informed V11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow their safety protocols on transfers of 2 out of 4 residents (R63 and R11) of the the total sample of 19 residents reviewed for hazard and accidents transferring 2 residents with mechanical lifts (sit-to-stand and Hoyer) with only 1 person performing the transfers. These failures have resulted in 1 resident (R63) hanging suspended on the sit-to-stand lift complaining of pain; and another resident (R11) having the potential for fall. Findings include: On 03/14/2023 at 11:17 AM, R63 was found inside the shower room with V10 (Certified Nursing Assistant/Agency) transferring R63 with a sit to stand lift. After elevating the lift on a high position with the resident suspended and only the sling attached to R63 giving support of R63's full weight, the lift stopped working. V10 went to the door with her head outside of the door looking side to side for staff but was not able to find any of the staff. Then V10 went back to R63 who was complaining of pain on his arms. V10 took the remote control of the lift,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their policy to account for the correct number of narcotics in the residents individual controlled substance record for 1 (R67) out of 3 residents reviewed for pharmaceutical services in a sample of 19. Findings include: On 03/15/23 at 11:38 AM, surveyor counted narcotics with V11 (Registered Nurse) on the 3rd floor medication cart. While counting with V11, R67's Lorazepam every 4 hours as needed pill box has 14 pills and 32 pills in R67's Lorazepam every 6 hours scheduled pill box. On 03/15/2023 at 11:39 AM, surveyor reviewed the Individual control substance record for R67's Lorazepam with V11. R67's Narcotics Individual Controlled Substance Record for Lorazepam PRN Q4 PRN (every 4 hours as needed) documents in part: 2/16 amount remaining 19. 2/17 amount remaining 18 with no nurse's signature. 2/18 amount remaining 1 with V11's signature. R67's Narcotics Individual Controlled Substance Record for Lorazepam scheduled Q6 (every 6 hours) documents in part: 3/15 amount remaining 30 pills remaining. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy to ensure the narcotics in the refrigerator are stored in a separate locked container separate from any non-controlled medications for 2 medication refrigerators reviewed for medication storage and labeling. Findings include: On 03/15/2023 at 12:25 PM, surveyor observed and reviewed the 4th floor refrigerator with medications. Surveyor observed the medication refrigerator is in the nurse's station where the nurse sits to document. There is no locked door to go into the nurse's station. Surveyor found liquid lorazepam, and liquid morphine, not in a separate lock box, and with all other medications such as insulin. There was an empty separate brown lock box was broken and not locking. On 03/15/2023 at 12:27 PM, V34 (Registered Nurse) stated that he (V34) is the nurse for all of the 4th floor. V34 stated there is no separate locked medication room. V34 stated the refrigerator is next to them where the nurse sits in the nurse's station. V34 stated the narcotics should be behind a double lock…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$83,467 in federal fines across 3 penalties.

  • $19,635 — penalty dated 2026-06-23
  • $44,540 — penalty dated 2026-03-06
  • $19,292 — penalty dated 2025-01-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APERION CARE — 33 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.6-0.6 vs chain
Quality measures 4 of 53.3+0.7 vs chain
The other 32 homes this chain runs (chain average 1.9★, per CMS)
1 of 5Aperion Care Arbors Michigan CityMichigan City, IN 1 of 5Aperion Care DemotteDemotte, IN 1 of 5Aperion Care DoltonDolton, IL 1 of 5Aperion Care Forest ParkForest Park, IL 1 of 5Aperion Care HanoverHanover, IN 1 of 5Aperion Care InternationalChicago, IL 1 of 5Aperion Care KokomoKokomo, IN 1 of 5Aperion Care LakeshoreChicago, IL 1 of 5Aperion Care LincolnEvansville, IN 1 of 5Aperion Care MidlothianMidlothian, IL 1 of 5Aperion Care MonroeBloomington, IN 1 of 5Aperion Care Oak LawnOak Lawn, IL 1 of 5Aperion Care Tolleston ParkGary, IN 1 of 5Aperion Care VincennesVincennes, IN 1 of 5Aperion Care WilmingtonWilmington, IL 1 of 5Arcadia Care MortonMorton, IL 2 of 5Alta Rehab At FairmontChicago, IL 2 of 5Alta Rehab At Oak BrookOak Brook, IL 2 of 5Aperion Care Chicago HeightsChicago Heights, IL 2 of 5Aperion Care DekalbDekalb, IL 2 of 5Aperion Care GreenfieldGreenfield, IN 2 of 5Aperion Care Marion LLCMarion, IN 2 of 5Aperion Care PeruPeru, IN 2 of 5Aperion Care West ChicagoWest Chicago, IL 2 of 5Park Ridge Healthcare CenterPark Ridge, IL 3 of 5Aperion Care BurbankBurbank, IL 3 of 5Aperion Care ElginElgin, IL 3 of 5Aperion Care WestchesterWestchester, IL 5 of 5Alta Rehab At WaucondaWauconda, IL 5 of 5Aperion Care Fox RiverElgin, IL 5 of 5Aperion Care NilesNiles, IL 5 of 5Aperion Care SummerfieldCloverdale, IN

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
JAY MEYSTEL TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 03/01/2024
JOSHUA HOFFMAN TRUSTOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 03/01/2024
GOLDFARB, BRIANIndividualDIRECT OWNERSHIP INTERESTsince 03/01/2024
ULBERT, LISAIndividualDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
ANCONA, CECILAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 03/01/2024
CAMPBELL, CRYSTALIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
BERKOWITZ, DAVIDIndividualCORPORATE DIRECTORsince 03/01/2024
FRANKEL, FREDERICKIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 03/01/2024
MEYSTEL, YOSEFIndividualCORPORATE DIRECTORsince 03/01/2024
TUROFSKY, STEVENIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
WILHELM, NAFTALIIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
SPECTOR, JENNIFERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
APERION CARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
ALLIE, ANNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
SERNA, JEFFERYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
1219 LIMTED PARTNERSHIPOrganizationLIMITED PARTNERSHIP INTERESTsince 03/01/2024
257 LIMTED PARTNERSHIPOrganizationLIMITED PARTNERSHIP INTERESTsince 03/01/2024
42170 LIMTED PARTNERSHIPOrganizationLIMITED PARTNERSHIP INTERESTsince 03/01/2024
HAMUI, MORIELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 12/17/2025
HOFFMAN, JOSHUAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/24/2025
MEYSTEL, JAYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/24/2025
1415 W FOSTER AVE LLCOrganizationADP OF THE SNFsince 03/31/2025
APERION CARE EXEC HOLDINGS LLCOrganizationADP OF THE SNFsince 03/01/2024
APERION CONSULTING, LLCOrganizationADP OF THE SNFsince 03/01/2024
CURIS SERVICES LLCOrganizationADP OF THE SNFsince 03/01/2024
DAVID A BERKOWITZ REVOC TR DAVID BERKOWITZ TTEEOrganizationADP OF THE SNFsince 03/01/2024
YOSEF MEYSTEL DECLARATION OF TR OF YOSEF MEYSTEL TTEEOrganizationADP OF THE SNFsince 03/01/2024

CMS files one row per role, so the 47 rows in the source record cover these 27 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

12 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.9M
Net patient revenuemost recent cost report
-82.7%
Operating marginrevenue minus expenses
$88K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 11%Medicare 12%Other / private 77%

This home reported $88K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$644per resident / day
operating cost
$19,575per month
≈ monthly operating cost
$352per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145591. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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