Complete Care at Margate Park
4920 North Kenmore, Chicago, IL 60640 · For profit - Limited Liability company · 310 certified beds · (773) 769-2700 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (100) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $148,997 in federal fines (most recent 2025-09-23)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.1% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.5% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 1.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 98.2% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.5% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 9.4% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.1% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 95.8% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 16.5% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 30.8% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 25.6% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 32.6% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.6% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.88 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.45 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
32.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 31 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 32.2%CMS range 18.8–47.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 7.2–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 4.9–13.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.13 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 310 beds and averages 185.6 residents a day — about 60% occupied, or roughly 124 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.70 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.70 hrs/resident/day on weekends vs 3.14 on weekdays — 14% thinner on weekends. RN hours go from 0.48 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
100 citations, most serious first. The 19 most serious are shown; the remaining 81 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure resident safety by allowing a resident (R1) out on a community pass unsupervised. This failure resulted in staff not following the proper protocol procedures for residents with community pass privileges, which allowed R1, who can only go out on community pass supervised, to sign out on community pass on 8/31/23 unsupervised. R1 has not returned to the facility. This situation was identified as an immediate jeopardy. The Administrator was notified and presented with the immediate jeopardy template on 09/12/2023. The immediate jeopardy began on 8/31/2023 and removed on 9/15/2023. The facility presented an acceptable removal plan on 9/15/2023. However, the deficiency remains out of compliance at the second level of harm until the facility evaluates the effectiveness of the removal plan. Findings Include: R1's physician order sheet dated 5/2/23 denotes R1 may go out on pass supervised. On 8/31/23 R1 was allowed to sign out on community pass unsupervised but R1 is on supervised community pass privileges only.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide adequate supervision for a resident while at the facility. This failure affected 1(R1) resident out of 5 residents reviewed for supervision. R1 incurred a full thickness burn on his left leg with a surface area of 136.90 cm^2 .Findings include:On 09/18/2025 at 3:12pm, V10 (Smoke Monitor/Receptionist) stated that on 07/29/2025, he (V10) was in the dining room, opening the door to the patio for the 3pm smoking time. When V10 saw him (R1) in the dining room, he (V10) said, Wow, he got some burn. V10 stated he sent him (R1) upstairs because he (R1) could not stay in the patio with a big burn on his leg. V10 said there is no way he (R1) got the burn in the patio because it was not hot that day for him to get a huge burn mark. It was like riding a motorcycle and hit the leg on the exhaust of the motorcycle. V10 said he (R1) came in at 3pm to smoke and when he saw the burn mark, he sent him upstairs right away. V10 stated he did not know how he (R1) got the wound. He got the wound somewhere upstairs, on the floor.On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents are free from abuse for one of three residents (R1) reviewed for abuse in the sample of nine. R1 suffered a head laceration after being pushed to the floor.Findings include:R1's face sheet documents R1 is a 44 -year-old admitted to the facility on 11.3.2023, with diagnoses including but not limited to: Chronic Obstructive Pulmonary Disease, Diabetes, Convulsions, and chronic kidney disease. R1's MDS (Minimum Data Set of 5.22.2025) documents a BIMS (Brief Interview for Mental Status) of 15 denoting R1 is cognitively intact.R2's face sheet documents R2 is a [AGE] year-old admitted to the facility on 11.15.2024 with diagnoses including but not limited to: Heart Failure, Peripheral Vascular Disease, Violent Behavior, and Non-Rheumatic Aortic Valve Disorder.R2's MDS (Minimum Data Set of 7.29.2025) documents a BIMS (Brief Interview for Mental Status) of 15 denoting R1 is cognitively intact. On 7.29.2025 at 7:27 pm, R1 said, It happened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-08-06 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and immediately start CPR (Cardiopulmonary Resuscitation) for resident found unresponsive on the floor for one of one resident (R3) reviewed for CPR in the sample of sample of nine. This failure resulted in R3 being without vital signs and not receiving immediate CPR.Findings include:R3's face sheet documents R3 was a [AGE] year-old admitted to the facility on 9.12.2011, with diagnoses including but not limited to: Chronic Obstructive Pulmonary Disease, Asthma, Hypertension, and Hyperlipidemia. R3's Order Summary Report (active orders as of 5.28.2025) documents R3 was a full code.R3's progress note of 5.29.2025 at 7:55 AM, documents in part, at about 6:15 AM, while the writer was passing medication, one of the CNAs notified the writer that resident was on the floor in the bathroom. The writer immediately called out the resident's name but he was not responding well. A code blue was indicated through the receptionist and CPR was started. 911 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-07-18 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident had routine preventative screening for 1 resident (R3) out of 3 residents reviewed for routine screenings. This failure resulted in R3 not receiving recommended annual breast mammograms while residing in the facility, which resulted in R3 being diagnosed with stage 4 breast cancer which metastasized to other parts of her body. Findings Include:R3's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: Neutropenia, malignant neoplasm of unspecified site of right female breast, secondary and unspecified malignant neoplasm of axilla and upper limb lymph nodes, secondary malignant neoplasm of mediastinum, secondary malignant neoplasm of other specified sites. Minimum Data Set Section (MDS) section C (dated 09/26/2024) documents R3 has an Interview for Mental Status (BIMS) score of 11, indicating that R3 had moderate cognitive impairment. Care plan (dated 09/05/2023) documents that R3 has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one resident (R4) was free from staff to resident physical abuse. This failure affected one resident (R4) in a total sample size of three residents (R1, R2 and R4) reviewed for abuse. This deficient practice resulted in harm for one resident (R4) experiencing physical pain and bruising. Findings include: R4's medical diagnoses include but not limited hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, convulsions, chronic obstructive pulmonary disease, essential hypertension, contracture right elbow, major depressive disorder, anxiety disorder. R4's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status (BIMS) score of 3, which indicates R4's cognition is severely impaired. R4's physician order dated 11/07/24 documents in part, Behavior: Monitor for itching, picking at skin, restlessness, agitation, hitting, kicking, spitting, cursing, elopement, stealing, delusions, hallucinations,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the Care Plan and failed to provide adequate supervision to one resident (R1) who was assessed as a high fall risk which resulted in multiple falls for one resident (R1) reviewed for resident injury, demonstrating inadequate care. This failure resulted in R1 falling on 10/12/2024 and sustaining a head injury which required R1 to be sent to the hospital where R1 received 3 staples to close the laceration to R1's head and again falling on 11/05/2024 which required R1 to be sent to the hospital for evaluation and testing. Findings include: R1's hospital records, dated 10/12/2024, documents, in part, . [AGE] year-old male . brought in by EMS (Emergency Medical Services) for unwitnessed fall at the facility . The wound was irrigated copiously with normal saline or sterile water . Staples were placed using a surgical stapler with approximation of the wound edges. R1's hospital records, dated 11/05/2024, documents, in part, . [AGE] year-old male .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a policy to address strip/body searches of residents. This failure has the potential to affect two of three residents (R13, R4) reviewed for strip searches. This failure resulted in R13 feeling humiliated and ashamed; R4 feeling violated. Findings include: 1. R13's Face Sheet documents R13 is a [AGE] year-old admitted to the facility on 3.14.2024 with diagnoses including: Pain in Left Shoulder, Low Back Pain, Acquired Absence of Other Right Toe(s), and Acquired Absence of Other Left Toe(s). R13's MDS-Minimum Data Set of 6.12.2024 documents a BIMS (Brief Interview for Mental Status) score of 15 denoting resident is cognitively intact. On 8.20.2024 at 12:24 PM, R13 said approximately 1 ½ months ago, he was subjected to a strip search because his former roommates credit card was missing. R13 said he was told by V25 (PRSC-Psychiatric Rehabilitation Services Coordinator) if he did not comply with the search, R13's parole officer would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely care to three of five residents (R2, R3, R4). Two of these residents (R3, R4) had to hold their feces and/or urine for multiple hours before they were able to relieve themselves or receive care. This put residents at risk for harm due to holding their feces and/or urine. R3 had a swollen, distended stomach due to holding his feces, causing him severe pain. The failure affects three (R2, R3, R4) of five residents reviewed for neglect. Findings include: According to current POS (Physician Order Sheet), R2 is a [AGE] year-old female. R2's diagnoses are but not limited to quadriplegia, lung disorders, asthma, pressure ulcer of sacral region, lung clots, diabetes, high blood pressure, and high cholesterol. MDS (Minimum Data Set) dated 10/06/2023, notes R2 is alert and needs extensive assistance. According to current POS (Physician Order Sheet), R3 is a [AGE] year-old male. R3's diagnoses are but not limited to respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide physician ordered dressing changes to one resident (R2) with a history of pressure ulcers. This failure affected one resident (R2) out of three residents reviewed. R2's medical diagnoses include but are not limited to quadriplegia, essential hypertension, colostomy, acquired absence of left leg above knee. R2's [NAME] data set dated [DATE] has a Brief Interview for Mental Status score of 15, indicating R2's cognition is intact.On 06/12/26 at 10:31 am surveyor observed R2 with soiled, partially attached bandage to R2's left buttock and left ischium.On 06/12/26 at 10:31 am R2 stated that no one comes in to change his bandage. R2 stated he has requested a bandage change, but no one has come to change it.On 06/12/26 at 10:35am V3 (Certified Nursing Assistant/CNA) stated she is assigned to R2 almost daily and R2 has not had his bandage changed. V3 stated she has not informed anyone that R2's bandage is soiled because she expects wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (R13) resident of three in a sample of 22 residents had sufficient representation to advocate for their needs. Findings include:R13's initial admission date to the facility is 11/18/24. R13 is a [AGE] year-old resident with diagnoses that include but are not limited to hemiplegia and hemiparesis following cerebral infarction affecting right dominant side; type 2 diabetes mellitus; depression; dementia; atherosclerotic heart disease; tachycardia; bipolar disorder.5/12/26 at 1:56 PM, V28 (Certified Nursing Assistant) stated, (R13) understands when we talk to them and follows commands. (R13) cannot respond verbally. I think it's from a stroke.5/12/26 at 2:10 PM, Surveyor called the language line to communicate with R13. The translator attempted to communicate with R13. Surveyor asked the translator to ask R13 for their name. R13 did not respond. R13 observed looking at surveyor and around the room. R13 did not verbally respond during interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent and protect resident's right to be free from misappropriation of resident property. This failure affects one (R9) resident out of five residents reviewed in a total sample of twenty-two residents. This failure places the resident at risk for more than minimal harm.Findings include:On 05/12/2026 at 12:34 PM, R5 was sitting on his bed and then ambulated to open the privacy curtains, alert, responsive, and in no apparent distress. R5 stated, I can go out on pass independently. I have all my documents; I have a bus pass.On 05/13/2026 at 1:17 PM, R9 was lying on her bed, awake, responsive, and in no apparent distress. R9 stated, They did an inventory of my (R9) belongings, and they saw items were missing, and I haven't heard anything since. I was missing hoodies (sports team), and I didn't send them to the laundry. The social worker came to do it, and she said they were going to get the things back, and they didn't get back to me, so…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, failed to follow their policy to ensure all special instructions and/or precautions such as treatment and devices (hospital bed, oxygen, implants, IVs, tubes/catheters) were in place prior to transfer to another facility for one (R7) out of three residents reviewed for discharge process in a sample of 22.Findings Include:On 05/12/2026 at 12:10 PM, R7 stated he transferred to a different facility. R7 stated his medications took a couple hours but was finally cleared up. R7 stated he was transferred with his CPAP (Continuous Positive Airway Pressure) machine. R7 stated he knows how to use his CPAP machine. R7 stated one of the items discussed during the meeting was that he needed a hospital bed. R7 stated his bed was never delivered. R7 stated he had to order his bed by himself. R7 stated it was very frustrating.On 05/13/2026 at 11:55 AM, V1 (Administrator) stated, As far as discharge process, we make sure medications are appropriately ordered, care plan meetings, who will be ordered and what needs to be done. We make sure all orders are in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from resident-to-resident physical and verbal abuse; and failed to implement effective interventions to prevent recurrence of abuse resulting in repeated incidents between R1 and R2 resulting in (R1 and R2) engaging in multiple altercations involving derogatory remarks (racial slurs) and physical aggression (throwing coffee and hitting). The facility also failed to prevent and protect a resident (R3) from resident-to- resident abuse. These failures affected 3 of 3 residents reviewed for abuse.Findings include:1. R1 has a diagnosis which includes but is not limited to unilateral primary bipolar disorder in full remission most recent episode depressed, and generalized anxiety disorder. R1's Brief Interview for Mental Status (BIMS) dated 3/2/26 shows a score of 15 which indicated that R1 is cognitively intact. R2's Brief Interview for Mental Status (BIMS) dated 2/20/26 shows a score of 15 which indicated that R1 is cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that allegations of resident-to-resident abuse were reported in accordance with facility policy and regulatory requirements. This failure affected 2 (R1, R2) out of 3 residents reviewed for abuse.Findings include:R1 has a diagnosis which includes but is not limited to unilateral primary bipolar disorder in full remission most recent episode depressed, and generalized anxiety disorder. R1's Brief Interview for Mental Status (BIMS) dated 3/2/26 shows a score of 15 which indicated that R1 is cognitively intact. R2's Brief Interview for Mental Status (BIMS) dated 2/20/26 shows a score of 15 which indicated that R1 is cognitively intact. R2 has a diagnosis which includes but is not limited to violent bipolar, bipolar disorder, major depressive disorder, single episode, schizophrenia, schizoaffective disorder, and major depressive disorder.On 4/10/26 at 12:17 pm, V1 (Administrator) stated that after the surveyor questioned staff at the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-27 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient nursing staff in accordance with the facility assessment to meet the needs of residents residing in the facility. This deficient practice has the potential to affect all residents residing in the facility who require assistance with activities of daily living, supervision, and timely care.Findings Include:On 2/25/26 at 11:04 AM, a resident council meeting was held. Residents R23, R38, R61, R126, R148, R7, and R170 attended. All residents stated that staffing is insufficient to meet their needs. They reported ongoing staff shortages. R23 and R170 stated that call lights are not answered promptly due to inadequate staffing. R170 reported that on some nights there was no CNA assigned to the sixth floor. R7 stated that he often waits extended periods for assistance getting out of bed because he requires two CNAs for transfers, and staff are frequently unavailable due to short staffing.On 2/26/26 at 9:34 AM, V25 (Staffing Coordinator)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-27 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to (a) post Enhanced Barrier Precautions (EBP) sign for two residents (15, R59); (b) ensure staff wore proper Personal Protective Equipment (PPE) upon entering a room for one (R13) resident on contact precautions; and (c) follow their 'General Immunization/Vaccination' policy. This has the potential to affect all the residents that reside in the facility.Findings include: On 2/25/2026 at 10:03 AM, V3 (Infection Preventionist) stated the facility does not screen residents for risk factors associated with hepatitis B and whether or not the residents were immunized against hepatitis B. V3 stated unless the resident admits with the diagnosis, the facility does not screen for it. V3 stated [V3] will verify with administration but it is not in their facility policy to do so. During the same interview, V3 provided a Vaccine Report from the last 12 months. There were no entries for any of the residents in the Shingles column. V3 did not know what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to (a) follow their policy, (b) follow physicians' orders, and (c) have the correct settings on four residents' (R3, R41, R43, R80) air loss mattresses for four residents out of a total sample of 35 residents. Findings include: 1. R3's admission Record documents in part a stage 3 pressure ulcer (full-thickness skin loss) to the right elbow. R3's 2/13/2026 Quarterly MDS (Minimum Data Set) assessment documents in part that R3's cognitive skills for daily decision making are severely impaired. R3 is dependent on staff for bed mobility rolling from left to right. R3's Care Plan Report documents in part that R3 is at high risk for further pressure injury development and other skin breakdown due to the following factors that include but are not limited to thin fragile skin and bony prominences and dependence on staff for turning and repositioning (last revised 11/21/2025). Interventions include but are not limited to pressure relieving/reducing mattress to protect the skin while R3 is in bed (last revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide feeding assistance as order by the physician for one resident (R15) with aspiration and swallowing precautions, and failed to follow their policy and procedure to ensure smoking materials were kept secured and out of residents' reach when unsupervised for four residents (R55, R118, R149, R162) out of a total sample of 35 residents.Findings Include: R15's diagnosis includes but is not limited to Chronic Obstructive Pulmonary Disease, Unspecified Protein-Calorie Malnutrition, Dysphagia, Cachexia, Adult Failure to Thrive, Unspecified Dementia, Esophageal Obstruction, Gastro-Esophageal Reflux Disease Without Esophagitis, Wernicke's Encephalopathy, Alcohol Abuse. R15's Speech Therapy Discharge summary dated [DATE] – 05/21/25 documents in part: recommended one-to-one pleasure feeding of puree/thin liquids via tsp (teaspoon) and Compensatory Strategies/Positions: To facilitate safety and efficiency, it is recommended the patient use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 81 citations
- Potential for harm · E2026-02-27 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F700Based on observation, interview and record review, the facility failed to follow their policy to obtain informed consent and physician's order for the use of bed rails. These failures could potentially affect four (R32, R47, R80 and R129) residents reviewed for Accidents in a sample of 35. The findings include:R32's face sheet shows admission date on 12/10/21 with diagnoses not limited to Essential (primary) hypertension, Type 2 diabetes mellitus, Hyperlipidemia, Iron deficiency anemia, Bipolar disorder, Anxiety disorder, Atherosclerotic heart disease of native coronary artery, Irritable bowel syndrome, Cervicalgia, Unspecified osteoarthritis, Extrapyramidal and movement disorder. MDS (Minimum Data Set) dated 1/22/26 shows R32's cognition was intact.R47's face sheet shows admission date on 9/16/20 with diagnoses not limited to Polyneuropathy, Hyperlipidemia, Low back pain, Major depressive disorder, Bilateral primary osteoarthritis of knee, Anemia, Generalized anxiety disorder. MDS dated [DATE] shows R47…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, the facility failed to follow their policy to (a) properly date / label multi dose inhalers and nasal sprays after opening, (b) properly discard multi-dose inhalers and nasal sprays, (c) medications were separated from juices or other refreshments in the refrigerator. These failures could potentially affect all residents residing on 5th floor reviewed for medication storage and labeling in two of four medication carts and one of two medication storage rooms. The findings include:On 2/24/26 at 10:15AM 6th floor team 2 cart inspected with V21 (LPN / Licensed Practical Nurse) and found R104's multi dose fluticasone nasal spray opened with no date. On 2/24/26 at 10:21AM 6th floor medication storage room inspected with V21 (LPN). Inside the refrigerator with medications such as insulin pens, insulin vials, Trulicity injection, Prevnar injection. Observed inside the same refrigerator with 1 can of ginger ale, cranberry juice, Glucerna and protein supplement mixed with multiple refrigerated medications. On 2/24/26 at 11:59AM 5th floor Team 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure advance directive or code status is consistent with the comprehensive care plan of one (R10) out of eight residents reviewed for advance directive in a total sample of thirty-five. Findings Include: R10's Minimum Data Set (MDS) dated [DATE] noted he is cognitively intact. R10's Electronic Medical Record (EMR) noted he was admitted to the facility on [DATE]. He is [AGE] years old with diagnoses not limited to chronic viral hepatitis C, spinal stenosis, atherosclerotic heart disease of native coronary artery without angina pectoris, and non-pressure chronic ulcer of other part of left lower leg with necrosis of muscle, type 2 diabetes mellitus with other circulatory complications. Physician Order Sheet active/POS as of [DATE] noted Do Not Resuscitate/DNR dated [DATE]. On [DATE] at 2:22 PM, V31 (Social Worker) stated she has been in the facility for one year, she oversees the advanced directives care plan, and R10 has an order for a DNR code status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) re-assessments were completed upon expiration for two (R97, R162) out of nine residents reviewed for PASRR compliance in a total sample of 35 residents. Findings Include: R162's face sheet documents an original admission date of 7/9/24 with diagnoses not limited to Other Psychotic Disorder and Major Depressive Disorder. Review of R162's Notice of PASRR Level II Outcome dated 10/26/25 indicates a short-term approval without specialized services, with an approval end date of 1/25/26. The notice states the short-term approval allowed a limited number of days in a Medicaid-certified nursing facility and required submission of a new Level I screen to Maximus no later than 10 days prior to the short-term approval end date if continued stay was needed. The facility failed to provide documentation that staff completed or initiated a new Level I PASRR screening prior to the expiration date of 1/25/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive resident-centered care plan for one (R13) resident out of eight residents reviewed for comprehensive care plan in a total sample of thirty-five. Findings Include: R13's Minimum Data Set (MDS) dated [DATE] noted she is cognitively intact. R13's Electronic Medical Record (EMR) noted she was admitted to the facility on [DATE]. She is [AGE] years old with diagnoses not limited to chronic systolic congestive heart failure, unspecified asthma, chronic obstructive pulmonary disease, type 2 diabetes mellitus with unspecified complications. Physician Order Sheet (POS) active order as of 02/25/26 noted isolation; contact precautions related to Extended-Spectrum Beta Lactamase/ESBL from 02/14/26 until 02/28/26. On 02/25/26 at 12:09 PM, observed contact isolation sign on R13's door. R13 stated she has been on contact isolation for few days. On 02/25/26 at 2:42 PM, V2 (Director of Nursing/DON) stated she joined…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to obtain physician orders for oxygen administration and to place oxygen in use signage on the door of one (R75) resident out of two residents reviewed for respiratory care in a sample of 35.Findings include:On 02/24/26 at 11:45 AM, observed R75 lying in bed wearing a nasal cannula with oxygen infusing. R75 appeared to be sleeping. R75's oxygen concentrator was set at five liters per minute. R75's oxygen tubing and humidifier bottle was dated 02/22/26.On 02/24/26 at 11:46 AM, R75 did not have an oxygen in use sign or no smoking sign posted in or outside his room.On 02/24/26 at 3:12 PM, V10 (Licensed Practical Nurse) stated R75 is receiving continuous oxygen via nasal cannula and the oxygen infusion rate is part of the physician order. V10 stated the infusion rate is usually set between two-three liters per minute but that R75 turns the rate up on his own and the staff turns it back down to the appropriate rate. V10 viewed R75 electronic health record orders and stated she does not see any orders for oxygen. V10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
F759Based on observation, interview, and record review, the facility failed to ensure a medication error rate was less than 5% for two (R23 and R164) of four residents reviewed for medication administration. There were 39 opportunities and 4 errors resulting in a 10.26% medication error rate. The findings include:On 2/24/26 at 9:18AM Medication administration observation conducted with V8 (Licensed Practical Nurse / LPN). Observed V8 (LPN) prepared the following medications for R164:Acidophilus with pectin 1 capsule Magnesium oxide 400MG 1 tablet.Senna plus 8.6 2 tabletsFerrous sulfate 325MG 1 tablet.Amantadine 100MG 1 capsuleGlipizide 2.5mg 1 tabletEzetimibe10mg 1 tablet Venlafaxine 37.5mg 1 capsuleMetoprolol 100mg 1 tabletMedications were counted in the medication cup with V8 and stated there were 10 medicines in the medication cup. Observed V8 administered prepared medications to R164 and taken by mouth.Reviewed R164's POS (Physician Order Sheet and MAR (Medication Administration Record) and shows order not limited to: Acidophilus with pectin 1capsule by mouth three times a day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide diet and supplement as ordered by the physician for one (R188) out of three residents reviewed during dining observation in a total sample of 35 residents.Findings Include:On 2/24/26 at 11:12 AM, R188 stated he does not receive his health shake twice a day. On 2/24/26 at 12:39 PM, R188's eating lunch in his room. R188 received one breaded fish patty, pasta noodles, squash, cup of coffee, glass of juice, and canned fruits. R188 did not receive his health shake. R188's meal ticket documents in part, NAS (No Added Salt) Doubled Portions at all meals. R188's meal ticket does not indicate health shake. R188 stated he usually only receives single portion with his meals, and he is supposed to receive double portions. R188 stated he should have received two pieces of fish patties.On 02/25/26 at 11:35 AM, V4 (Food Service Director) stated diet orders and special instructions are printed on the meal tickets so the kitchen staff know what food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure that a resident (R185) completed their pneumonia vaccine series for one out of five residents reviewed for immunizations.Findings include: R185's admission Record documents in part multiple comorbidities including but not limited to polyneuropathy, asthma, anemia, hypertension, hyperlipidemia, and heart disease. On 2/25/2026 at approximately 10:03 AM, V3 (Infection Preventionist) stated V3 does annual chart audits to see when the last time residents received the pneumonia vaccine to see who is eligible. V3 provided a vaccine report for the last 12 months. The report had a blank cell/no entry in the column for Pneumonia for R185. V3 did not know why it was blank and stated V3 will follow-up what the blank spot signifies in the report. (V3 did not provide an answer prior to the end of the survey). R185's Immunization Report documents in part that R185 received Pneumo-PCV13 (Prevnar 13) on 3/28/2024. The previous one listed in the electronic medical record was a pneumococcal conjugate PCV 13 on 9/27/2016. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to offer and administer the COVID-19 vaccine to a resident (R185) for one out of five residents reviewed for immunizations.Findings include: R185's admission Record documents in part multiple comorbidities including but not limited to polyneuropathy, asthma, anemia, hypertension, hyperlipidemia, and heart disease. On 2/25/2026 at 10:39 AM, R185 was alert and oriented to person, place, and time. R185 stated wanting to receive the Covid-19 vaccine but facility did not provide it. R185 stated receiving the last COVID-19 vaccine during the fall in 2024. R185 stated informing V3 (Infection Preventionist) that [R185] wanted the COVID-19 vaccine but V3 has not provided it. On 2/25/2026 at approximately 10:03 AM, V3 (Infection Preventionist) stated V3 does annual chart audits to see when the last time residents received the COVID-19 vaccination to see who is eligible. V3 provided a vaccine report for the last 12 months. The report had a blank cell/no entry in the column for COVID for R185. V3 did not know why it was blank and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-20 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and observations the facility failed to ensure that the dumpster lids were properly closed on two dumpsters, resulting in garbage hanging out of dumpster this failure has the potential to affect all 185 residents in the facility .Findings include:On 11/18/25 at 10:45 am, V12 (Housekeeper) stated that she is responsible to clean the 2nd floor and has not observed any rodents on the unit and or in the room on R5. V12 stated if she observed a rodent or dropping from a rodent, she would immediately report that concern to her supervisor, but she thinks pest control comes out to the building weekly and she keeps the area clean.On 11/18/25 at 10:59 am, V30 (Housekeeping Director) stated housekeeping is responsible for managing the dumpsters, and dumpsters should always be free from trash hanging out of it. There are two large trash dumpsters, two small trash dumpsters and three recycle dumpsters that are all in same area behind the facility located in the parking lot. The lid of the dumpsters should be always closed to prevent trash from blowing, rodents and animals from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to assess a resident's ability to safely self-administer medication, failed to obtain a doctor's order to self-administer medication, and failed to care plan self-administration of medication prior to initiating self-administration of medication. This failure affects 1 (R16) resident reviewed for self-administration of medication in the total sample of 21 residents. Findings include:On 11/18/2025 at 9:56am during medication administration observation with V37 (Licensed Practice Nurse) for R16's, observed a tube of Hydrocortisone cream on R16's bedside table. R16 requested V37 to give him additional tube of hydrocortisone cream as his tube was almost empty. R16 stated the night shift nurse gave him the tube of hydrocortisone cream a long time ago and the CNA applied the cream on his back because he could not reach his back. On 11/18/2025 at 10:05am, V37 stated he should not have the hydrocortisone cream at bedside because anyone might come in his room and take the medication. On 11/19/2025 at 10:31am, V14 (Unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain a resident's personal privacy. This failure affected 1 (R1) resident reviewed for personal privacy in the total sample of 21 residents. Findings include:On 11/17/2025 at 11:54am, R1 stated she was lying on her bed when she heard a noise coming from her restroom, she got up and saw him (R10) using her restroom. R1 stated he was facing the sink washing his hands. R1 stated she was very upset because he (R10) invaded her space. R1 stated when she asked him why he was in her restroom, he said he (R1) did not give a FK because he had to use the restroom. On 11/19/2025 at 11:25am, V41 (Infection Preventionist) stated she remembered her (R1) yelling 'why are you in my room'. V41 stated she went to the room to see what was going on, and she saw him (R10) in the restroom washing his hands, he was patting his hands dry, and she (R1) was standing outside of her restroom. V41 stated she escorted (R10) out of the room and asked him why he was in the room. He (R10) stated he needed to use the bathroom really bad. V41 stated a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow a physician order after administering inhaler sprays to a resident potentially placing a resident at risk for oral thrush. This failure affected 1 (R16) resident out of 5 residents reviewed for medication administration. Findings include: On 11/18/2025 at 9:56am during the medication administration observation with V37 (Licensed Practice Nurse) of R16's medications, V37 placed the mouthpiece of the Budesonide/Formoterol inhaler on R16's mouth, pressed down the canister of the inhaler and instructed R16 to inhale the medication orally. After R16 orally inhaled the medication, V37 instructed R16 to drink water. On 11/18/2025 at 10:00am, inquiring about expectation after R16 orally inhaled 2 puffs of budesonide/formoterol, V37 stated she should have instructed him to swish and spit water to prevent him from having fungal infection. On 11/18/2025 at 10:04am, R16 stated nurses usually asked him to swish and spit after he took his liquid protein (Pro-Heal), and he did not know the purpose of swish and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's representative was notified of an injury of unknown source. This failure affected 1 (R1) resident reviewed for notification of representative in the total sample of 5 residents.Findings include:On 09/18/2025 at 3:12pm, V10 (Smoke Monitor/Receptionist) stated that on 07/29/2025, he (V10) was in the dining room, opening the door to the patio for the 3pm smoking time. When he saw R1 in the dining room, V10 said, Wow, he got some burn. V10 stated he sent him (R1) upstairs because he (R1) cannot stay in the patio with a big burn on his leg. V10 said there is no way he (R1) got the burn in the patio because it was not hot that day for him to get a huge burn mark. It was like riding a motorcycle and hit the leg on the exhaust of the motorcycle. V10 said he (R1) came in at 3pm to smoke and when he saw the burn mark, he sent him upstairs right away. V10 stated he did not know how he (R1) got the wound and that he (R1) got the wound somewhere upstairs, on the floor.On 09/18/2025 at 3:27pm, V11 (Agency Registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act. This failure affected 1 (R1) resident out of 5 residents reviewed for reporting of injury of unknown source. Findings include:On 09/18/2025 at 3:12pm, V10 (Smoke Monitor/Receptionist) stated that on 07/29/2025, he (V10) was in the dining room, opening the door to the patio for the 3pm smoking time. When he saw R1 in the dining room, V10 said, Wow, he got some burn. V10 stated he sent him (R1) upstairs because he (R1) cannot stay in the patio with a big burn on his leg. V10 said there is no way he (R1) got the burn in the patio because it was not hot that day for him to get a huge burn mark. It was like riding a motorcycle and hit the leg on the exhaust of the motorcycle. V10 said he (R1) came in at 3pm to smoke and when he saw the burn mark, he sent him upstairs right away. V10 stated he did not know how he (R1) got the wound and that he (R1) got the wound somewhere upstairs, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure injury of unknown source was thoroughly investigated. This failure affected 1(R1) resident out of 5 residents reviewed for allegation abuse. Findings include:On 09/18/2025 at 3:12pm, V10 (Smoke Monitor/Receptionist) stated that on 07/29/2025, he (V10) was in the dining room, opening the door to the patio for the 3pm smoking time. When V10 saw him (R1) in the dining room, he (V10) said wow, he got some burn. V10 stated he sent him (R1) upstairs because he (R1) cannot stay in the patio with a big burn on his leg. That there is no way he (R1) got the burn in the patio because it was not hot that day for him to get a huge burn mark. It was like riding a motorcycle and hit the leg on the exhaust of the motorcycle. V10 said he (R1) came in at 3pm to smoke and when he saw the burn mark, he sent him upstairs right away. V10 stated he did not know how he (R1) got the wound. (R1) got the wound somewhere upstairs, on the floor. V10 stated nobody interviewed him on the day the injury was noted. V10 stated he (V1-Administrator)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident (R2) from abuse by another resident (R1), in one of three residents reviewed for abuse. As a result, R2 sustained discoloration of the left eye.Findings include:R1 is a [AGE] year-old, originally admitted on [DATE] with medical diagnoses that include and are not limited to: violent behavior, schizophrenia, and schizoaffective disorder. R1 is not currently at the facility.R2 is a [AGE] year-old, originally admitted on [DATE] with medical diagnoses that include and are not limited to: disorders of the brain, chronic obstructive pulmonary disease, and diabetes. On 7-19-2025 at 9:20 am, R2 said, An incident took place several days ago. I was sitting in the dining room waiting for my lunch. (R1) came and told me, you are sitting in my chair. You need to move now. I got up, and (V4 - licensed practical nurse) came and told me: Thank you for letting R1 sit on that spot. I went to my room for a few minutes, and then I came out again. I was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect one (R4) resident from resident-to-resident abuse out of three residents reviewed for abuse. Findings include:On 07/15/2025 at 11:36AM, R4 stated R5 rammed his walker against his left leg while they were waiting on their smoke break on the first floor of the facility. R4 stated this incident happened approximately 2 to 3 weeks ago. R4 stated R6 was present and witnessed the entire incident. R4 stated he has never seen R5 with alcohol in the facility but R5 gets drunk when out on community pass. R4 stated he informed V4 (Receptionist) and V3 (LPN/Nursing Supervisor) of the altercation between himself and R5. R4 stated V3 took a picture of his leg and told him she would report the incident. R4 stated V3 informed him she reported the altercation to V1 (Administrator). R4 stated he overheard the police were called to the facility, but he did not get a chance to speak with a police officer or file a police report. R4 points to his left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report allegations of physical abuse for one (R4) resident out of three residents reviewed for physical abuse. Findings include: On 07/15/2025 at 11:36AM, R4 stated R5 rammed his walker against his left leg while they were waiting on their smoke break on the first floor of the facility. R4 stated this incident happened approximately 2 to 3 weeks ago. R4 stated R6 was present and witnessed the entire incident. R4 stated he has never seen R5 with alcohol in the facility but R5 gets drunk when out on community pass. R4 stated he informed V4 (Receptionist) and V3 (LPN/Nursing Supervisor) of the altercation between himself and R5. R4 stated V3 took a picture of his leg and told him she would report the incident. R4 stated V3 informed him she reported the altercation to V1 (Administrator). R4 stated he overheard the police were called to the facility, but he did not get a chance to speak with a police officer or file a police report. R4 points to his left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision and monitoring for residents. As a result of these failures, R1 fell in the facility on 06/08/2025 and sustained a temporal laceration with sutures. This failure affects one (R1) out of three residents reviewed for supervision and monitoring. Findings include: R1's Facesheet documents that R1 has diagnoses not limited to: osteophyte, vertebrae, bladder disorder, moderate protein-calorie malnutrition, obstructive and reflux uropathy, osteoarthritis, unspecified convulsions, other symptoms, and signs involving cognitive functions and awareness, unspecified fall, and laceration without foreign body of other part of head. R1's MDS/Minimum Data Set, dated [DATE], documents R1 has a BIMS/Brief Interview for Mental Status of 3/15, indicating R1 is cognitively impaired. R1 requires substantial/maximal assistance with ADL/activities of daily living care. R1 is incontinent of bowel and bladder and ambulates via wheelchair. R1's Fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents remain free from physical abuse and verbal abuse. These failures affected R1 who was physically hit by R2 in the arm and R3 who was verbally abused with derogatory words from a staff member in the sample of 7 residents reviewed for abuse. Findings include: 1) On 4/14/25 at 2:13 pm, R1 stated that on 3/26/25 at around 7:00 pm, R1 was wheeling R1's self into the elevator to go downstairs to smoke. R1 said when R1 was wheeling into the elevator, R2 was inside the elevator in R2's wheelchair, and R7 was standing in the elevator. R1 asked R2 to move back for more space, and R2 said no. R1 stated R1 wheeled in on the side of R2 in R2's wheelchair, and R2 grabbed my arm and swung at me. R1 said R2 hit R1's arm. R1 said, (R2) attacked me. On 4/15/25 at 9:50 am, R2 stated on 3/26/25, R2 was already in the elevator going down to smoke break, and R1 wheeled in the elevator next to R2's wheelchair. When asked if R2 hit R1 in the elevator on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely submit an initial abuse report to the state agency within 2 hours which affected one resident (R3) in the sample of 7 residents reviewed for abuse. Findings include: On 4/14/25 at 2:06 pm, R3 stated that on 3/22/25 after midnight, R3 went downstairs to the first-floor lobby via R3's manual wheelchair to get something. When asked did R3 know V5 (Former Receptionist) prior to this incident, R3 stated that R3 knew (V5), and they were friends. When asked what happened on 3/22/25 at 1:45 am when R3 saw V5 at reception desk, R3 stated, I (R3) was talking to my friend (V5). And we had a disagreement. I was about ready to leave. When asked what the disagreement was about, R3 stated, (V5) was saying something, talking about me. When asked what V5 specifically said, R3 stated, That's a personal matter. When asked did V5 say curse words towards R3 during their disagreement, R3 stated, Yeah, (V5) did. R3's admission Record documents, in part, diagnoses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-03 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post required staffing information in a high visibility area and failed to ensure the staffing posting included all required information. This failure has the potential to affect all 192 residents residing within the facility. Findings include: Review of facility-provided census documents in part that 192 residents reside within the facility. On 3/31/2025 at 10:30 AM, facility tour was conducted. Posted staffing information was not noted in any high visibility areas on the resident units, dining rooms, activity rooms, or entry areas. On 3/31/2025 at 12:37 AM, surveyor inquired where the required staffing posting was kept. V36 (Receptionist) stated, We don't have a document that says anything like hours on it, just the staffing schedule. V36 pulled a binder off the side counter of the reception desk area and provided a copy of the facility's nursing schedule from the binder. On 3/31/2025 at 12:39 AM, observed the location of the binder sitting on top of the side counter of the receptionist desk area. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure foods in the walk-in freezer were labeled with a date indicating when the items were placed in the freezer and labeled with a use by date to prevent expired foods from being served. This failure has the potential to affect all 188 residents in the facility who are receiving an oral diet. The findings include: On 3/31/2025 at 9:30am observed the Walk-In Freezer #3 accompanied by V17 (Dietary Manager). Observed a 10-pound box of flame broiled rib shaped pork patties (53 count per box) and a 10-pound (2- 5-pound packages) box of diced ham which were not dated with a date the item was stored in the freezer, nor dated with a use by date. On 4/2/2025 at 12:09pm V17 (Dietary Manager) stated all kitchen staff are responsible for labeling food items placed in the freezer with a date indicating when it was placed into the freezer. V17 stated it is my expectation that all kitchen staff are labeling all food items with a date when the food item was received and placed into the freezer. V17 stated the food items are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-03 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a QAPI (Quality Assurance Performance Improvement) plan that meets regulatory standards. This failure has the potential to affect all 192 residents that reside within the facility. Findings include: Review of facility-provided census documents in part that 192 residents reside within the facility. On 4/2/2025 at 10:00 AM, surveyor received QAPI meeting minutes and sign-in sheets for all QAPI activities from 2024 through present. A copy of the facility's QAPI plan was not received and was not received prior to the exit of the survey. On 4/2/2025 at 10:40 AM, V1 (Administrator) provided a copy of the facility's QAPI policy. V1 stated the purpose of QAPI is to have ongoing monitoring of data to ensure quality outcomes. On 4/2/2025 at 1:38 PM, surveyor requested to review the facility's QAPI plan. On 4/2/2025 at 3:02 PM, V1 (Administrator) stated the facility does not have a separate QAPI plan and the QAPI policy is the facility's QAPI plan. Record review of facility policy titled QAPI program (8/2024) documents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-03 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop policies and procedures on how the facility obtains and uses feedback from residents, resident representatives, and staff to identify high-risk, high-volume, or problem prone issues as well as opportunities for improvement; Develop and implement policies and procedures which include how it ensures data is collected, used and monitored for all departments; Develop policies and procedures for how it will identify, report, and track, adverse events, and high risk, high volume, and/or problem-prone concerns; Establish priorities for its improvement activities, focus on high-risk, high- volume or problem-prone areas, as well as resident safety, choice, autonomy, and quality of care; Conduct at least one PIP annually focuses on high-risk or problem prone areas, identified by the facility, through data collection and analysis; and measure the success of actions implemented and track performance to ensure improvements are realized and sustained. This failure has the potential to affect all 192 residents reside within the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-03 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure all staff were trained annually on the facility's QAPI program. This failure has the potential to affect all 192 residents residing within the facility. Findings include: Review of facility-provided census documents in part that 192 residents reside within the facility. On 4/2/2025 at 10:16 AM, V35 (Medical Records Director) affirmed V35 manages the QAA and QAPI programming for the facility. V35 stated QAPI stands for Quality assurance performance and . uhh . I don't know. V35 did not know what the term root cause analysis meant. V35 reviewed nearby documents and could not state what QAPI stands for. V35 stated the facility does not train all staff on QAPI as the department heads are the identified staff that participate in QAPI. V35 could not remember the last time V35 had QAPI training, stating it was probably many, many years ago. On 4/2/2025 at 10:40 AM, V1 (Administrator) affirmed V35 is in charge of the QAPI programming but V1 supervises V35. V1 affirmed V1 participates in the QAPI committee as the governing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that the 4th floor medication cart was locked while unattended. This failure has the potential to affect 51 residents on the 4th floor. Findings include: The (3/31/25) census includes 51 (4th floor) residents. On 4/1/2025 at 11:11 am, with V29 (Licensed Practical Nurse-(LPN), during observation of the medication car on the 4th floor, V29 and surveyor walked away from the nursing medication cart to observe the medication refrigerator behind the nursing station. V29 did not lock and secure the nursing medication cart after leaving the nursing medication cart unattended. Surveyor inquired why the medication cart was left unlocked and unattended and V29 replied, I was rushing and forgot to lock the cart. The cart should be locked when unattended. On 4/2/2025 at 2:11pm, V2, (Director of Nursing-(DON), stated the medication cart should be always locked after medication. V2 stated residents can get into unlocked medication carts. Facility policy titled Storage of Medications dated 5/1/2018, document, in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident was not interrupted while eating for a scheduled blood glucose monitoring. This failure affected one resident (R88) reviewed in a sample of 62. Findings include: R88's diagnosis includes but not limited to diabetes, gastro esophageal reflux, long term insulin, heart failure and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. R88's (3/7/25) Minimal Data Set (MDS) Section C documents in part, Brief Interview of Mental Status (BIMS) score is 12. R88 has moderate impairment. Section I: Active diagnoses include Diabetes Mellitus. On 3/31/25 at 12:15 pm observed R88 in the dining room eating lunch. R88 had consumed half of the meal when V14 LPN (License Practical Nurse) stopped R88 from eating to take R88 to the room to check R88's blood sugar. R88 was brought back to the dining room after to continue eating. R88's (12/19/24) POS (Physician Order Set) documents in part, Blood Glucose Monitoring three times a day for DM (Diabetic Mellitus). R88's MAR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 1 resident's (R62) bed, with exposed wires, was repaired; failed to ensure 1 resident's (R85) missing closet door was replaced; and failed to repair 1 resident's (R180) leaky ceiling. These failures affected 3 residents (R62, R85 and R180), reviewed for resident's rights to enjoy a homelike environment, in a total sample of 62 residents. Findings include: 1. On 3/31/25 at 11:20am, surveyor observed R62 sitting on the side of his bed. At the end of the bed, the location of the mechanical controls to raise and lower parts of the bed, was broken causing exposed wiring. R62 said, My bed's been broken for weeks. I (R62) told the CNAs (certified nursing assistants) many, many times about my bed because I (R62) don't want to get electrocuted by the wires. They (CNAs) told me to be careful and not to touch the wires. Of course, I'm (R62) not going to touch the wires, but you never know. S* happens. Hell! Those wires might cause a fire.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete Minimum Data Set (MDS) assessments accurately in accordance with the Resident Assessment Instrument (RAI) guidelines. This failure affects 1 resident (R165) in a sample of 61. Findings include: Record review of R165's admission record documents in part the following diagnosis: Record review of R165's MDS ([DATE]) documents in part that R165 has a Brief Interview of Mental Status (BIMS) Summary Score of 8, indicating that R165 has cognitive impairment and that R165 has had wandering occur within the lookback period 4 to 6 days but less than daily. A modification request was completed on [DATE] due to a data entry error. Record review of R165's electronic health record for the lookback period does not document any non-purposeful movement or wandering. On [DATE] at 11:22 AM, R165 denied any non-purposeful movement or wandering within the facility. R165 denied ever getting lost or turned around within the facility. R165 stated that R165 has been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon interview and record review the facility failed to follow policy procedures, failed to ensure the vaccination consent form includes a refusal option, and failed to ensure staff provide informed consent prior to obtaining resident signature for one of five residents (R19) reviewed for immunization administration. Findings include: The facility Vaccination Consent Form includes signature of patient or authorized representative to receive vaccine however refusal of vaccine is excluded. R19's (8/19/24) Pfizer - Covid 19 and Flu Vaccination Consent Form was endorsed (by R19) and states signature of patient to receive vaccine however evidence that R19 received these vaccines was not received (as requested). On 4/1/25 at approximately 12:43pm, surveyor inquired about R19's vaccinations V4 (Infection Preventionist) stated He (R19) had refused the Flu and Covid. Surveyor inquired about R19's (8/19/24) Covid 19 and Flu Vaccination Consent Form which affirms consent to receive the vaccines. V4 responded, The consent is signed it looks like whoever did the clinic put refused on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide ADL (Activity of Daily Living) care to one resident (R138) reviewed for ADL care in a sample of 62. Findings include: R138's diagnoses include but not limited to osteoarthritis, chronic pain syndrome, Transient Ischemic Attack (TIA), artificial shoulder joint, and anxiety. R138's (3/25/25) Brief Interview of Mental Status (BIMS) score is 15. R138 in cognitively intact. R138's functional assessment affirms R138 requires substantial/maximal assistance with personal hygiene (shaving). On 3/31/25 at 11:30 am, R138 was observed in room watching television ungroomed with facial hair on the chin. Surveyor inquired if the facility assists R138 with shaving. R138 stated, Staff never offer to shave me. The hair on my chin makes me feel like a man and I do not like that. On 4/2/25 at 10:57 am, V2 DON (Director of Nursing) stated shaving should be done if the resident request to be shaved or if staff see hair. The staff should ask if the resident wants to be shaved and if the resident does want to be shaved then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the low air loss mattress was not layered with multiple linens. This failure affected 1 resident (R16) reviewed for pressure ulcer/injury prevention and treatment in a sample of 62 residents. Findings include: R16's diagnoses include but not limited to COPD (Chronic Obstructive Pulmonary Disease), hypertension, chronic kidney disease, left tibia fracture, tendinitis of left and right leg. R16's Brief Interview of Mental Status (BIMS) score is 15. R16 is cognitively intact. On 3/31/25 at 10:45 am, R16 was lying on a low air loss mattress with multiple layers between R16 and the low air loss mattress. The layers observed under R16 consisted of a flat sheet, a folded bath sheet folded multiple times, and an incontinent brief. On 4/2/25 at 10:23 am, V30 Wound Care Director stated the low air loss mattress should be layered with a single flat sheet. Surveyor asked V30 if a resident on a low air loss mattress should have a folded bath sheet, flat sheet, and incontinent brief under them. V30 stated, That is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow policy procedures, failed to follow physician orders, failed to implement care plan interventions, failed to measure/record urine output, and failed to timely report hematuria to the physician for one of 62 residents (R19) in the sample reviewed for incontinence/catheter. Findings include: R19's diagnoses include neuromuscular dysfunction of bladder and retention of urine. R19's Physician Order Sheets include (12/17/24) Xarelto (anticoagulant) 10 milligrams daily to prevent blood clots. (12/28/24) Indwelling catheter measure and record urinary output, color, clarity, and device status every shift. R19's care plan includes (7/6/22) indwelling catheter related to retention of urine and neurogenic bladder, interventions: monitor/record/report to Medical Doctor signs/symptoms UTI (Urinary Tract Infection): pain, burning, blood-tinged urine. (10/2/24) Resident is on anticoagulant therapy, interventions: Monitor/document/report adverse reactions: blood tinged or red blood in urine. R19's (March 2025)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that enteral feed orders include daily total volume, failed to follow physician orders, and failed to provide enteral feedings as ordered for one of 62 residents (R122) in the sample reviewed for hydration/nutrition. Findings include: R122's diagnoses include encephalopathy, dysphagia, and gastrostomy. R122's (3/3/25) BIMS (Brief Interview Mental Status) affirms cognitive skills for daily decision making is severely impaired, inattention and disorganized thinking are present. R122's (3/3/25) functional assessment affirms resident is dependent on staff for eating, resident does none of the effort to complete the activity. R122's (3/4/25) Care Plan states resident is NPO (nothing by mouth) and receives nutrition via G (gastrostomy) tube, intervention: provide tube feeding as ordered. R122's (3/19/25) Physician Order Sheets include Nepro 1.8 (enteral feed) administer continuous via Pump 70ml (milliliters) per hour over 21 hours (daily total volume is excluded). Downtime:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to discard expired medication. This failure has the potential to affect three residents (R64, R144, R189) in a sample size of 62. Findings Include: 1. On [DATE] at 10:05 am, the second-floor's medication cart had R189's Insulin Lispro Injection Solution 100 UNIT/ML labeled with an expiration date of [DATE]. R189's admission diagnosis includes but not limited to Type II Diabetes Mellitus, Hypertension, and Obesity. R189's Physician Order Sheet documents in part an active order for Insulin Lispro (Injection Solution 100 Unit/ML) with an order date of [DATE] and start date of [DATE]. R189's Medication Administration Record (MAR) documents in part Insulin Lispro Injection Solution had a check mark indicating administration dates of [DATE], [DATE], [DATE], [DATE] and [DATE]. On [DATE] at 10:51 am, the fourth-floor's medication cart had R64's Insulin Glargine (Injection 100 Units/ML) labeled with an opening date of [DATE] and expiration date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that staff report maintenance concerns, failed document maintenance requests/repairs, and failed to repair malfunctioning equipment for one of 62 residents (R63) in the sample. Findings include: R63's (3/10/25) functional assessment includes mobility devices: wheelchair. R63's (3/10/25) BIMS (Brief Interview Mental Status) determined a score of 8 (moderate impairment). On 3/31/25 at 12:40pm, surveyor inquired about concerns R63 stated, My leg rest for my chair (referring to the wheelchair) it's broke. V3 (Assistant Director of Nursing) subsequently placed the left leg rest on R63's wheelchair however was unable to lower the foot pedal. Surveyor inquired if R63's foot pedal was broke V3 responded, It won't move, this part (referring to the foot pedal) doesn't slip down. I can't get this one down. Surveyor inquired if V3 was unable to lower R63's foot pedal V3 replied, It's like it's caught up on here and doesn't go through so I'm gonna have maintenance come take a look…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interviews the facility failed to support requirements for petition to involuntary admit 1 resident (R2) out of 4 residents reviewed for transfer and discharge. These failures affected 1 resident (R2) who was twice petitioned to be transferred to the hospital and did not meet regulatory requirement or documentation during both transfers. Findings include: R2 is [AGE] years old, initially admitted to the facility on [DATE]. R2 was twice transferred to hospital via petition for involuntary admission on [DATE] and 02/28/2025. - Per first petition for involuntary admission dated 01/27/2025, signed by V10 (Social Service Director), documents R2 demonstrates ongoing behaviors of medication refusals and non-compliance with care. R2 is also displaying increase irritability, agitation, aggression, and emotional distress coupled with manipulative behavior. Review of R2's notes dated 01/27/2025, the day R2 was sent via petition for involuntary admission to the hospital, shows there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review the facility failed to accurately document on resident records for 2 (R1, R2) out of 4 residents reviewed. These failures affected 2 residents (R1, R2) on correct representation of their resident records. R1's physician order and medication administration have identified inconsistency. R2's petition for involuntary / judicial admission to the hospital documentation have identified inconsistency. These inconsistencies resulted to inaccurate representation of R1 and R2's records. Findings include: 1. R1 currently [AGE] years old, initially admitted on [DATE]. R1's medical diagnosis includes alcoholic cirrhosis of liver with ascites, chronic obstructive pulmonary disease, centrilobular emphysema, malignant neoplasm of trachea, atherosclerotic heart disease of native coronary artery. Per clinical notes dated 03/21/2025 by V3 (Licensed Practical Nurse) R1 was sent to the hospital due to altered mental status, very anxious and restless. On the same day (03/21/2025) V4 (Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure individualized and appropriate fall interventions were identified and implemented to provide necessary supervision to prevent a resident from falling for 1 (R1) out of 4 residents reviewed for falls. Findings Include: R1's Fall note dated 2/28/25 at 9:00 PM documented by V4 (Licensed Practical Nurse) reads in part: Noted resident [R1] walking out of room with foley catheter in his hand. [R1] walked in front of the nursing station and fell and hit the back of his head. [R1] unable to give description. Full body assessment with no noted bruises or bumps. Emergency ambulance called and transferred R1 to the hospital. V4's (Licensed Practical Nurse/LPN) witness statement reads in part, Noted resident walking out of room and walk in front of nursing station and fall and hit his back of his head. V5's (LPN) witness statement reads in part, Resident noted walking by nursing station unassisted and lost his balance falling and hit his back and side of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident medication was administered as ordered by the physician. This failure affects 1 (R1) out of 3 residents reviewed for medication administration. Findings Include: R1's Electronic Medical Record (EMR) revealed R1 was admitted to the facility on [DATE] and is [AGE] years of age with diagnoses that included but were not limited to: Hemiplegia and Hemiparesis following cerebral infarction affecting left non-dominant side, Aphasia following cerebral infarction, Dysphagia following cerebral infarction, Essential Primary Hypertension, and Hyperlipidemia. On 2/25/25 at 11:05 AM, R1 is non-verbal and R1 uses a tablet (iPad) voice machine to communicate. R1 stated that he was ignored and was not provided morning medications including R1's blood pressure medication on 2/16/25 and today 2/25/25. R1 stated that most nurses give his medication whole, but V6 (Licensed Practical Nurse/LPN) working today decided to crush R1's medication,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-18 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility is free of insect pests in one resident's (R2) room. This failure affects one resident (R2) reviewed for effective pest control program. Findings include: R2 is aphasic and utilizes a tablet computer to communicate. On 2/10/25 at 11:05am, R2 typed, There's roaches everywhere. Look! R2 pointed to 3 dead roaches on the floor in his room next to the bed and opened the dresser drawer in his room and there was 1 dead roach that was observed by surveyor. R2's Face Sheet documents medical diagnoses that include but are not limited to hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side; aphasia following cerebral infarction; dysphagia following cerebral infarction; major depressive disorder, recurrent, severe with psychotic symptoms; unspecified psychosis not due to a substance or known physiological condition; irritability and anger. R2's Minimum Data Set (MDS), dated [DATE], documents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their Fall Prevention Program policy and procedure to ensure residents fall care plan interventions were revised after each fall for 2 (R1, R2) out 3 residents reviewed for fall incidents. Findings Include: R1's clinical records revealed R1 had fall incidents on 12/15/24, 12/18/24, and 1/8/25. R1's progress notes dated 12/15/24 at 3:20 PM documents R1 fell going to the bathroom. R1's progress notes dated 12/18/24 at 3:20 AM documents R1 lost balance and fell trying to pick up [R1's] phone on the floor. R1's progress notes dated 1/8/25 documents R1 fell on [R1's] knees trying to go to the bathroom. R1's fall care plan date initiated on 4/10/24 do not show interventions were revised after R1's fall incidents on 12/15/24, 12/18/24, and 1/8/25. R1's care plan history printed on 1/14/25 at 3:28 PM shows V3 (Restorative Director) just created a fall intervention on 1/14/25 that reads, Continue to monitor for behavior of falling. R2's clinical records revealed R2 had a fall incident on 1/4/25. R2's progress notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their Fall Prevention Program and a resident's comprehensive care plan by not providing appropriate staff assistance to the washroom to prevent a resident from falling for 1 (R2) of 3 residents reviewed for fall incidents. This failure resulted in R2's having a fall incident while using the washroom unassisted and was found on the washroom floor. Findings Include: On 1/14/25 at 1:08 PM, interviewed R2 regarding the fall that happened on 1/04/25. R2 was noted to be alert and oriented to person, place, time, and date. R2 stated that after lunch, [R2] was lying in bed. R2 stated that [R2] pressed the call light to ask for help to go to the washroom to brush [R2's] teeth. R2 stated that [R2] was waiting more than 15 minutes for a staff to come, but no one came, so [R2] decided to transfer himself on the wheelchair and wheel himself to the washroom. R2 stated while in the washroom, R2 stood up from the wheelchair, lost balance, fell backwards and sat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to help a resident maintain their highest practical level by failing to a.) follow their restorative care policy b.) provide consistent restorative therapy for one (R10) resident out of three residents reviewed for quality of care. This failure places residents at risk to be provided with inappropriate care and services to meet the resident's physical, mental and/or psychosocial needs. Findings include: R10 is a [AGE] year-old individual with the following diagnoses but not limited to heart failure, unspecified, peripheral vascular disease, unspecified, acquired absence of right leg below knee, acquired absence of left leg below knee. R10's Minimum Data Set (MDS) Section C, dated [DATE], documents R10 has a Brief Interview for Mental Status (BIMS) of 14 out of 15, indicating R10 is cognitively intact. On [DATE], at 11:19 AM, R10 stated that he prefers to speak in Spanish. R10 sitting on his wheelchair. R10's prosthesis at the end of R10's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure there are enough restorative nurse aides to provide restorative care and respond to each individual needs as required by the resident's plan of care. This failure resulted in the resident (R10) missing restorative therapy several times in the past 90 days. Findings include: 12/17/24, 11:19 AM, R10 stated he uses prosthesis. R10 stated when he does not perform any therapy, he loses his strength. R10 stated when he goes back it's like starting all over. R10 stated he is not getting better; in fact, he is getting worse. R10 stated if the other CNAs (certified nursing assistants) call off or they are short, the restorative therapy work on the floor. R10 stated right now the therapy room is closed for the patients to go there. R10 stated someone told him because there is an outbreak. R10 stated he does not recall the name of the person told him. 2/19/24, 1:14 PM, V20 (Lead CNA (Certified Nursing Assistant)/Staffing Coordinator) stated she will ask V24 (Restorative Director/Licensed Practical Nurse) if they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain informed consent for psychotropic medication prior to administering the medication. This failure affects 1 resident (R2) in a sample of 3 residents (R2, R3, R5) reviewed for psychotropic medications. Findings include: R2's diagnoses include schizoaffective disorder bipolar, violent behavior, generalized anxiety disorder, paranoid schizophrenia. R2's Minimum Data Set (dated 10/9/2024) documents in part a brief interview of mental status summary score of 9, indicating that R2's cognition is moderately impaired. Review of R2 medication administration record indicate that R2 received Fluphenazine Decanoate intramuscular injection on 10/24/24, 09/25/24, 08/29/24, 07/04/24, 07/8/24. Review of R2' psychotropic consent dated 11/30/23 indicate R2's refusal of psychotropic medication. R2 had no other consent to indicate R2 consented to psychotropic medication. On 11/18/24 at 11:55am R2 stated that she refused to sign the psychotropic consent because she did not want to take the psychotropic medication. On 11/18/24 at 2:23pm,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report one allegation of abuse to the state survey agency. This failure has the potential to affect one resident (R4) reviewed for abuse. Findings include: R4's medical diagnoses include but not limited hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, convulsions, chronic obstructive pulmonary disease, essential hypertension, contracture right elbow, major depressive disorder, anxiety disorder. R4's Minimum Data Set (MDS) dated [DATE] has a Brief Interview for Mental Status (BIMS) score of 3, which indicates R4's cognition is severely impaired. R4's physician order dated 11/07/24 documents in part, Behavior: Monitor for itching, picking at skin, restlessness, agitation, hitting, kicking, spitting, cursing, elopement, stealing, delusions, hallucinations, refusing care, anxiety, insomnia, depression .Interventions: A. Redirection/Refocus B. Comfort objects .D Remove from situation .F. Offer choices. R4's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to thoroughly investigate an incident involving an allegation of injury of unknown origin. This failure affected one resident (R4) out of three residents reviewed for injury (R1, R2, and R4). Findings include: On 11/18/24 at 1:07pm, V29 (R4 family member) stated she was informed by the facility her mom had a bruise on her leg. V29 stated R4 had a purple knot on her right thigh. V29 stated she feels someone from the facility beat her mom's leg. R4's hospital report dated 11/10/24 documents in part, Daughter (V29) reports the patient is occasionally aggressive and is concerned the nursing staff are hitting R4. R4 has a large bruise on her right thigh .patient with history as stated above presenting to the emergency department for right thigh hematoma and concerns for elder abuse .Diagnoses (Active) Elder abuse, hematoma. Untitled document dated 11/11/24 documents in part, R4 - 11/10/24 contacted by DON (Director of Nursing) with regards to bruising. DON confirmed bruising is not concerning and we are not concerned regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete Fall Assessments for one resident (R1). This failure has the potential to affect one resident (R1) in a sample of 3 residents reviewed for resident injury. Findings include: R1's Facility Reported Incident (IL181167), that occurred on 10/12/24, documents, in part, Incident Date: 10/12/24 . Incident Time: 1015 . Brief description of incident: At 10:15 am nurse on duty observed resident laying on the floor on his right side, in his room close to his bedside. Resident unable to verbalize what happened or how he got on the floor when asked . Action taken: Resident was assessed and noted with a minimal laceration at the back of he's head. Vitals collected and noted to be within normal limits. Writer applied pressure on the cut on the resident's head with a gauze. No other injury noted. Resident was assisted back to his bed with the help of the other nurse on floor. 911 was called. Ambulance arrived and resident was transferred on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and provide sufficient supervision to one (R8) resident out of three residents reviewed for improper nursing care. After interviewing staff, the surveyor identified that the facility did not have a physician pass privilege order in place the day the resident signed himself out to the community unaccompanied. Later that day, the resident got lost and the facility ordered the resident a transportation ride back to the facility. This failure has the potential to cause serious harm to a resident. Findings include: R8's current face sheet document R8 is a [AGE] year-old individual admitted to the facility on [DATE]. Current medical diagnosis are listed to include but not limited to: vascular dementia, moderate, with psychotic disturbance, major depressive disorder, generalized anxiety disorder, unspecified psychosis not due to a substance or known. R8's Minimum Data Set (MDS) Section C, dated 10/08/2024, documents R8 has a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to properly document one resident's (R9) personal belongings upon admission. This failure has resulted in R9 missing clothes. Findings include: R9 is [AGE] year old with diagnosis including but not limited to: Morbid obesity, cerebral palsy, primary osteoarthritis, other reduced mobility and other specified disorder of bone density and structure. During investigation on 10/02/2024 at 11:36 AM, R9 said, I am missing a lot of my clothes and I have seen a few residents wearing my clothes. In the resident council meetings, I have complained about my missing clothes, and nothing has been done so far. At that time, R9 proceeded to show Surveyor photos on his phone of residents wearing his clothes. On 10/08/2024 at 2:35 PM, V26 (Laundry Attendant) said, I don't have any clothes at this time for R9. The only time that clothes become misplaced is when they are sent down to the laundry room with no name labeled on it. Clothes that are not labeled are kept so that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a cataract surgery was scheduled for one resident (R13) as ordered resulting in R13 experiencing continued visual difficulties and failed to ensure two residents (R2 and R11) attended Doctor's appointment as scheduled. Findings include: R13 is [AGE] year old with diagnosis including but not limited to: Dry eye syndrome of unspecified lacrimal gland, other visual disturbances, prediabetes, major depressive disorder and anxiety. R13's BIMS (Brief Interview of Mental Status) score is 15, which indicated cognitively intact. R11 is 67 old with diagnosis including but not limited to: Contracture of left hand, unspecified lump in breast, unspecified asthma, hypertensive heart and chronic kidney disease with heart failure. R11's BIMS (Brief Interview of Mental Status) score is 15, which indicated cognitively intact. During investigation on 10/01/2024 at 1:33 PM, R13 said she (R13) was still waiting on her eye appointment for cataract surgery and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that one resident's (R1) psychotropic medication/ controlled substance was properly documented after administration. This failure has the potential to affect all residents who are currently prescribed controlled substances. Findings include: R1 is [AGE] year old with diagnosis including but not limited to: Generalized anxiety disorder, post-traumatic stress disorder, primary insomnia, unspecified asthma, personal history of other mental and behavioral disorders. R1's BIMS (Brief Interview of Mental Status) score is 15, which indicated cognitively intact. During investigation on 10/01/2024 at 2:14 PM, R1 stated that she was administered Lorazepam on three occasions without requesting it and that she was never given Lorazepam at 1:00 am on 08/26/2024 (as indicated by controlled substance accountability record). R1 said, I sleep throughout the night, so I don't know why it is documented that I received it Lorazepam on 08/26/2024 at 1:00 AM. I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to conduct interviews as appropriate to the allegations of abuse for one (R1) of four residents reviewed. Findings include: R1's current face sheet documents R1 is a [AGE] year-old individual whose medical diagnosis includes but not limited to acquired absence of right leg above knee, chronic kidney disease, stage 4 (severe), generalized anxiety disorder, nicotine dependence, cigarettes, uncomplicated. R1 left ama (against medical advice) 08/01/2024. R1's Brief Interview for Mental Status (BIMS) dated July 22, 2024, documents R1 has a BIMS score of 15/15, indicating R1 has an intact cognition. On 08/16/2024 at 9:44 am, V5 (Dietary Aide) accompanied V6 (Activity Aide) to interpret for V5 who speaks Spanish. V5 stated he takes breakfast upstairs to the units for residents who leave the facility early in the morning to go to dialysis. V5 takes the food cart upstairs from the first floor where the kitchen is located about 6:10am to 6:15am using the fleet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a care plan to address a resident, with history of opioid dependence, for one of three residents (R1) reviewed for illegal drug use. Findings include: R1's Face Sheet documents R1 is a [AGE] year-old admitted to the facility on 2.10.2022 with diagnoses including but not limited to: Resistance to Multiple Antibiotics, Chronic Kidney Disease, Stage 4; Acquired Absence of Right Leg, and Opioid Dependence. R1's MDS-Minimum Data Set of 7.2.2024 documents a BIMS (Brief Interview for Mental Status) score of 15 denoting resident is cognitively intact. 8.21.2024 12:28 PM V8 (5th Floor PRSC) said V8 had to take R1's card (orange pass card) away for two weeks due to cocaine and marijuana found in drop (urine drug test). There should be an addiction care plan, I don't remember doing one. He should have had one because he came from 6th floor to 5th floor. I did not update his care plan. 8/1/2024 12:08 Psychosocial Note: Resident placed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide quality care to one resident (R5) of three residents reviewed by not scheduling a biopsy in a timely manner. Findings include: On 8/16/24 at 12:12 PM, V3 (Patient Escort) stated, I'm with R5 a lot. R5 is having trouble with the tongue biopsy. The ENT (Ear Nose Throat) doctor from the hospital requested a tongue biopsy on April 15. A nurse from the hospital said she has sent paperwork to get the biopsy done. Many times, at least three to four times, I have brought the paperwork from the hospital saying that R5 needs a tongue biopsy. We (R5 and I) have gone to the hospital for follow-ups for the tongue biopsy, but nothing has been done because R5 has not gotten the tongue biopsy. Every time we go for an appointment, they send the same paperwork requesting a tongue biopsy. The Oncology doctor also wanted to see the results of the tongue biopsy. I was in the exam room with R5, and the Oncology doctor was looking for the results in R5's chart. The ENT doctor said my boss (V15) is supposed to make the appointment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon record review and interview the facility failed to follow the abuse policy procedures, failed to report abuse to IDPH (Illinois Department of Public Health) within regulatory requirements and failed to report actual time of occurrence for two of four residents (R5, R6) reviewed for abuse. Findings include: R5's (6/9/24) progress notes states (7:08pm) writer observed resident in a verbal altercation with peer. Resident then pushed peer with two hands to the ground, causing peer to fall. The (6/9/24) initial incident report includes Incident Time: Evening [actual time is excluded]. Brief Description of Incident: It was reported that (R5) pushed (R6) on the patio. It was unclear at the time of the cause and what triggered this incident. (R5) was immediately separated from (R6) and the police were called. R5 was sent to the hospital. R6 refused a head-to-toe assessment and confirmed that he had no pain or injury from the incident. He was fine and no further intervention was necessary per the Nurse on duty. (R6) refused any x-ray as well. Analysis/conclusion: after five…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate the needs of residents by failing to ensure call lights were within reach of two (R2, R3) of four residents reviewed. Findings include: R2 R2 is an individual with medical diagnosis that include but not limited to: bipolar disorder, current episode depressed, severe, without psychotic features, other muscle spasm, and R2's Brief Interview for Mental Status (BIMS) dated [DATE] is documented as 11/15, indicating R2 has moderate cognitive impairment, and R2's MDS(Minimum Data Set) section GG (Functional Abilities and Goals) dated 2/15/2024 documents R2 requires Substantial/maximal assistance with Shower/bathe, self/Lower/upper body, dressing/Personal hygiene/Sit to stand, and R2 is frequently incontinent of bladder and bowel. On 07/13/2024 at 10;05am, R2 was observed laying in his bed with head of the bed elevated to about 60 degrees. R2 stated he ate breakfast and has already taken his medication. R2 stated he was having a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to follow professional standards of practice and facility policy in documenting post-surgical wound assessment in two residents (R2, R5) out of 15 residents. Findings: On [DATE] at 12:45 PM R5 was interviewed and stated, I saw Dr. V39 (Spine Surgeon) last week. He took out the stitches. No one has looked at my back since then. V39 was upset that no one was looking at the wound after surgery. They (the nursing staff) did not look at the wound but once when I first got here. On [DATE] At 12:45 PM, R5's wound was observed to be well-approximated and healed with no redness, swelling or drainage. On [DATE] at 12:58 PM V22 (LPN) was interviewed and stated that upon a new resident's admission, nursing staff does a full body, head-to-toe skin assessment. V22 stated, We look at the surgical incision or surgical wound at the time of admission and then the wound care team looks at it for assessment and treatment. Wound team will look at the surgical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-05 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide therapy services in a timely manner and failed to follow facility policy for two residents (R1, R5) out 15 residents in the sample. Findings 1. On 7/2/2024 at 10 AM the electronic health record of R1 was reviewed. R1 was admitted to the facility on [DATE]. An order for Physical Therapy to evaluate and treat was entered on 5/7/2024. An order for Speech Therapy to evaluate and treat was entered on 5/7/2024. An order for Occupational Therapy to evaluate and treat was entered on 5/7/2024. An order for Occupational Therapy evaluates and treat related to right hand limited range of motion was entered 5/31/2024. An Occupational Therapy clarification order was entered on 6/17/2024 for Occupational Therapy to evaluate and treat for 2-4 times/week for 41 days to address activities of daily living training, therapeutic exercise, therapeutic activities Neuromuscular Rehabilitation (NMR) and patient education was ordered on 6/17/2024. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-21 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to give proper notice requirements per their policy to a resident was involuntarily transferred to the hospital for 1 (R1) out of 3 residents reviewed for admissions, transfers, and discharges. These failures affected 1 resident's (R1) right to be informed or notified of the reason for their transfer or discharge. Findings include: R1 is [AGE] years old, initially admitted on [DATE]. R1's initial medical diagnosis opioid dependence and mental and behavioral disorder. Per progress notes, R1 was sent to the hospital through involuntary discharge on [DATE]. V6 (Licensed Practical Nurse) and V5 (Social Worker) noted R1 became upset because his community pass was revoked. As a result, aggressive behavior was directed by R1 to V4 (Social Service Director). R1 referral dated 10/22/2023 prior to initial admission in the facility dated 10/27/2023 documents R1 was medically diagnosed with opioid use disorder and substance abuse. On 6/20/2024 at 10:01 AM, V5 (Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-21 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and review of records the facility failed to provide a copy of Bed Reserve Notification as per policy during involuntary transfer of 1 (R1) out of 3 residents reviewed for admissions, transfers, and discharges. This failure affected 1 resident (R1) on knowing the rights afforded to residents during transfers. Findings include: R1 is [AGE] years old, initially admitted on [DATE]. R1's initial medical diagnosis opioid dependence and mental and behavioral disorder. Per progress notes, R1 was sent to the hospital through involuntary discharge on [DATE]. V6 (Licensed Practical Nurse) and V5 (Social Worker) noted R1 became upset because his community pass was revoked. As a result, aggressive behavior was directed by R1 to V4 (Social Service Director). On 6/20/2024 at 10:01 AM, V5 (Social Worker) stated R1 is a chronic substance abuser. R1 was involuntarily discharged because R1 threatened and was verbally aggressive to V4 (Social Service Director) on 6/3/2024. V5 stated R1 had a previous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-21 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and review of records the facility failed to permit 1 (R1) out of 3 residents from returning back to the facility after hospitalization in accordance with their policy. This failure affected 1 resident (R1) to their right to return to the facility they considered as home. Findings include: R1 is [AGE] years old, initially admitted on [DATE]. R1's initial medical diagnosis opioid dependence and mental and behavioral disorder. Per progress notes, R1 was sent to the hospital through involuntary discharge on [DATE]. V6 (Licensed Practical Nurse) and V5 (Social Worker) noted R1 became upset because his community pass was revoked. As a result, aggressive behavior was directed by R1 to V4 (Social Service Director). On 6/20/2024 at 10:01 AM, V5 (Social Worker) stated R1 is a chronic substance abuser. R1 was involuntarily discharged because R1 threatened and was verbally aggressive to V4 (Social Service Director) on 6/3/2024. V5 stated R1 had a previous involuntary discharge in April this year. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of records, and interviews the facility failed to document physician coordination of medications not received by resident per medication administration policy. Facility also failed to administer insulin as ordered by physician for 1 (R2) out of 3 residents reviewed for facility pharmaceutical services. These failures have the potential to affect 1 resident (R2) has history of stroke/cerebral infarction and diabetes mellitus in maintaining stable health condition. Findings include: R2 is [AGE] years old, initially admitted on [DATE] with medical diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side and diabetes mellitus. On 6/18/2024 at 12:03 PM, R2 was seen on the hallway near the nurse's station sitting on his wheelchair. R2 was alert and verbally able to express his thoughts and agreed to talk to his room. R2 stated his concern was his medication not given because he has swelling on his left lower leg. R2 took his left shoe off and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure two licensed personnel conducted a physical inventory of controlled substances at each change of shift. This failure has the potential to affect 4 residents on the sixth floor (team 1) medication cart who are prescribed controlled substances, 4 residents on the fifth floor (team 1) medication cart who are prescribed controlled substances, 5 residents on the fourth floor (team 2) medication cart who are prescribed controlled substances, 7 residents on the fourth floor (team 1) medication cart who are prescribed controlled substances and 7 residents on the third floor medication cart who are prescribed controlled substances. Findings include: On 02/28/2024 at 10:39 am review of the sixth-floor team 1 medication cart with V23(LPN/Licensed Practical Nurse) surveyor observed the shift change controlled substances check form for February 2024. The Nurse Off box was left blank for February 19, 2024 (7am-7pm shift). The Nurse On box was left blank for February 25, 2024(7am-7pm shift). On 02/28/2024 at 11:10 am…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-29 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that the two community shower rooms on the sixth floor were in good repair. This failure has the potential to affect all 53 residents on the sixth floor of the facility. Findings include: On 2/26/24 at 9:50am during the entrance conference with V1(Administrator), the facility census shows there are 53 residents on the sixth floor. On 2/26/24 at 11:20am during observation of residents on the sixth floor with V5 (LPN/Licensed Practical Nurse), the male community shower room ceiling light cover was observed falling off the ceiling half-way hanging down. V5 stated, I will call maintenance to come and fix it. During observation of the female community shower room with V5, the surveyor and V5 observed several missing wall tiles on both the right and left sides of the bathroom. V5 stated, I have not noticed the walls have so many tiles missing. The surveyor asked V5 if there is a logbook for maintenance repairs list, V5 stated that they just usually call maintenance. On 2/27/24 at 12:50pm, V14 (Maintenance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-29 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that the corridor handrails across from the nursing station on the sixth floor were firmly affixed to the wall. This failure has the potential to affect all 53 residents on the sixth floor of the facility. Findings include: On 2/26/24 at 9:50am during the entrance conference with V1(Administrator), the facility census shows there are 53 residents on the sixth floor. On 2/26/24 at 11:30am during observation of residents on the sixth floor with V5 (LPN/Licensed Practical Nurse), the following were observed: The corridor handrails by the elevator across from the nursing station to the right and to the left, and the handrails were observed to be loose and shaking. The surveyor asked V5 how maintenance gets notified of repairs on the floor, and if there is a logbook for maintenance repairs list. V5 stated that they just usually call maintenance for any repairs needed. V5 stated she would call maintenance. On 2/27/24 at 12:50pm, V14 (Maintenance Director) stated he and the Maintenance Assistant go around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that R173's and R124's indwelling catheter drainage bags were covered. This failure affected two residents (R173 and R124) reviewed for dignity in the sample of 56 residents. Finding Include: 1. R173's admission record includes diagnoses of pressure ulcer, pleural effusion, cerebral infarction, diabetes, atrial fibrillation, venous insufficiency, and chronic kidney disease. On 2/26/24 at 11:10 am, surveyor observed (R173's) indwelling catheter drainage bag not covered on right side of bed facing the hallway. On 2/28/24 at 2:25 pm, V2 DON (Director of Nursing) stated the Indwelling catheter should be covered in a privacy bag, to provide dignity to the residents. R173's (Active orders as of 2/27/24) Order Summary Report documented, in part, Indwelling Catheter 16 F (French), 10 ml (milliliter) filled balloon. R173's (11/22/23) Minimum Data Set, documents, in part, a Brief interview for Mental Status (BIMS) score is 15 which indicates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide ADL (Activity of Daily Living) for 2 dependent residents (R77, R138). This failure has the potential to affect all 56 residents in the sample. Findings Include: R77 has a diagnosis of but not limited Encephalopathy, Quadriplegia, Interstitial Pulmonary Disease, Lack of Coordination, and Abnormal Posture. R77's Brief Interview of Mental Status score is 15. R138 has a diagnosis of but not limited Metabolic Encephalopathy, Acute Respiratory Failure, Type 2 Diabetes Mellitus and Need for Assistance with Personal Care. R138's Brief Interview of Mental Status score is blank. On 2/26/2024 at 12:30pm surveyor observed R77 with facial hair. R77 stated he would like to be shaved and that not being shaved makes him feel 'like a bum'. On 2/26/2024 at 12:41pm V9 (Certified Nursing Assistant) stated shaving the residents should be offered and done when a shower is given and as needed. On 2/26/2024 at 12:45pm surveyor observed R138 with an unshaven long beard that extended down to midway of the neck. On 2/26/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide timely urinary catheter care for one resident (R111), who depends on staff for perineal care. This failure affected one resident reviewed for care from a sample 56 residents. Findings include: R111 is [AGE] year old with diagnosis including but not limited to: Benign prostatic hyperplasia, mild neurocognitive disorder, encounter for fitting and adjustment of urinary device, adult failure to thrive, polyneuropathy, cramp, and spasm. On 02/27/2024 at 9:18 AM, Surveyor observed R111 lying in bed with urinary catheter and urinary bag attached to R111's bed. R111's urinary catheter was darkish brown in color and R111's urinary bag contained 100 milliliters of urine with visible sediment in the bag. At that time, Surveyor asked R111's nurse V18 (LPN/Licensed Practical Nurse) when R111's urinary bag and catheter was last changed. On 02/27/2024 at 9:20 AM, V18 (LPN) said, I'm not sure when R111's urinary catheter and bag was last changed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a nasal cannula was changed weekly and secured when not in use for one resident (R45) and failed to administer oxygen for one resident (R156). This failure has the potential to affect all 31 resident who use oxygen therapy. Findings include: R45 has a diagnosis of but not limited to Quadriplegia, Chronic Obstructive Pulmonary Disease, Asthma, Type 2 Diabetes, and Pulmonary Embolism without Acute Cor Pulmonale. On 2/26/2024 at 11:30am surveyor observed R45's nasal cannula sitting on top of the concentrator not in a bag with a date of 2/05/2024. On 2/26/2023 at 11:34am V13 (RN/Infection Control Nurse) stated R45's nasal cannula should be in a bag to prevent infection control issues. On 2/28/2024 at 2:25pm V3 (Director of Nursing-DON) stated the nasal cannula should be in a plastic bag and stored near the equipment when not in use. R45's Order Summary Report with active orders as of 2/28/2024 documents, oxygen tubing change 1x (time) weekly and as needed. Undated policy titled Oxygen Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0558 — failed to accommodate residents' needs and preferences — widespreadReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview and record review the facility failed to follow policies/ procedures, failed to ensure R1 was provided a wheelchair with functioning brakes, failed to ensure R1 and R4 belongings were inventoried, failed to ensure R2, R3 and R5 have clean clothing available, and failed to ensure that basic clothing requirements were met for two of five residents (R3, R5) in the sample. These failures have the potential to affect 212 residents residing in the facility. Findings include: The (2/21/24) census includes 212 residents. On 2/5/24, IDPH (Illinois Department of Public Health) received allegations regarding lost/ stolen clothing and personal wheelchair replaced with another wheelchair in poor condition (upon return from the hospital). 1. R1's diagnoses include hemiplegia and hemiparesis. R1's (2/5/24) functional assessment includes mobility devices: wheelchair. R1's census affirms (11/2/23) hospital leave and (11/10/23) return to the facility. R1's (2/5/24) BIMS (Brief Interview Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-22 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon record review and interview the facility failed to provide (R1, R2) timely services; failed to ensure R1's belongings were inventoried; failed to ensure R1 was provided a wheelchair with functioning brakes; and failed to provide adequate reimbursement to one of five residents (R2) reviewed for missing belongings. Findings include: On 2/5/24, IDPH (Illinois Department of Public Health) received allegations regarding lost/stolen clothing and personal wheelchair replaced with another wheelchair in poor condition (upon return from the hospital). 1. R1's diagnoses include hemiplegia and hemiparesis. R1's (2/5/24) functional assessment includes mobility devices: wheelchair. R1's census affirms (11/2/23) hospital leave and (11/10/23) return to the facility. R1's (2/5/24) BIMS (Brief Interview Mental Status) determined a score of 12 (moderate impairment). R1's (11/10/23) record of complaint includes missing wheelchair. Looked for an inventory list, asked to search his room for items, he refused. Per floor staff he only came with the wheelchair that he's currently using. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the resident's (POA) Power of Attorney for Healthcare of changes in condition/treatment which affected one (R1) resident reviewed for policy and procedure in a total sample of 7 residents. Findings include: R1's admission Record documented R1's diagnoses include but not limited to hemiplegia (severe or complete loss of strength or paralysis on one side of the body) and hemiparesis (mild or partial weakness or loss of strength on one side of the body); abnormalities of gait and mobility; lack of coordination; contracture; and systemic lupus erythematous. Contacts. V29 (R1's POA (Power of Attorney for Healthcare). The (undated) facility provided document titled Wound Care Log: Skin Issues documented, in part Patient Name: R1. Area of Concern: Right buttock. Nurse Name: V8 (Licensed Practice Nurse). Date: 12/17/23. R1's Progress Note documented, in part Effective Date: 12/21/2023. Writer spoke with (MD) regarding order r/t (related to wounds and incontinence. Dr. gave order for foley. Orders carried out and NOD (nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure serious bodily injury was reported to the State Agency within the mandated time frame and failed to develop policies and procedures which ensures reporting of serious bodily injury within the mandated time frame. These failures affected 1 (R3) resident reviewed for reporting of incident and accident in the total sample of 7 residents. Findings include: R3's (12/21/2023 at 10:26pm) Health Status Note documented, in part readmitted this [AGE] year-old female from hospital with diagnosis (es) of AMS (altered mental status), STATUS POST FALL, RIB FIX (fracture). R3's (Visit Date: 12/17/2023) Inpatient Discharge Instruction documented, in part, Your diagnosis: Rib Fracture. History of Present Illness: Patient from (facility) presents for evaluation of altered mental status s/p (status post) fall. At ED (Emergency Department) Chest x-ray: Right 6th rib fracture. Consultation Notes: History of Present Illness. The patient is a poor historian, does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure the low air loss mattresses were set on appropriate setting for 2 residents (R4 and R5) reviewed for pressure ulcer prevention in the total sample of 7 residents. Findings include: On 01/04/2024 at 11:22am, this surveyor and V3 (Licensed Practice Nurse) checked on R4. R4 was lying on a low air loss mattress, The setting of the low air loss mattress was at 420lbs, alternating every 10 minutes. V3 stated setting is at 420lbs. (R4) has a sacral wound. On 01/04/2024 at 11:27am, V3 stated she (R4) weighed 97.6lbs on 12/09/2023. On 01/04/2024 at 12:14pm, this surveyor and V6 (Certified Nursing Assistant) checked R5. R5 was lying on a low air loss mattress. The setting of the low air loss mattress was at 490lbs, alternating every 25 minutes. V6 stated I (V6) don't know why the setting is at 490lbs. Setting is based on resident's weight. On 01/04/2024 at 1:05pm, V7 (Wound Care Coordinator/RN) stated the setting of the low air loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to follow their policy to be free from physical abuse by providing necessary care in services thus resulting in a male resident (R4) verbally and mentally abusing another female resident (R2) for two out of three residents reviewed for physical abuse. Findings include: On 12/21/2023 at 12:00 PM, R2 was seen laying on her back side. R2 stated yesterday, another resident (R4), looking like [NAME], came in and called her a N .r B h. R2 stated when she yelled, R4 snapped at her and swore at her. R4 told her (R2) to shut up and threated her by saying if she yelled again, he wound 'beat the shit out of her'. R2 stated she was traumatized because she is scared R4 will come into her room and hit her. R2 stated she is so scared she requested to get transferred out to another facility. On 12/21/2023 at 12:37 PM, V5 (Certified Nursing Assistant) stated she was R2's CNA on Tuesday 12/19/2023. V5 stated she started her shift at 7:00 AM and worked until 3 PM. V5 stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, facility failed to ensure wound orders are followed in order to prevent the deterioration of pressure ulcers for one (R1) out of three residents review for pressure ulcer prevention. Findings include: On 12/21/2023 at 12:00 PM, R1 was seen laying on her left side. R1 is not responsive and non-verbal. On 12/22/2023, R1 was observed from 10:30 AM to 1:00 PM. At 10:30 AM, R1 was seen laying on her back. At 11:37 AM, surveyor observed V7 (Licensed Practical Nurse) go into R1's room but did not turn or reposition R1. From 10:30 AM to 1:00 PM, other than V7 no staff member went into R1's room to check if R1 was soiled or turn and reposition her. At 1:00 PM, R1 was still laying on her back. On 12/22/2023 at 1:05 PM, V7 (Licensed Practical Nurse) stated she is the nurse for R1. V7 stated she is the nurse, and she did not change or reposition R1 recently. On 12/22/2023 at 1: 30 PM, V6 (Restorative Aide) stated she is the nurse for R1. V6 stated R1 does have a sacral wound. V6 stated the last time she changed and repositioned R1 was around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$148,997 in federal fines across 5 penalties. 1 Medicare payment denial on record.
- $12,425 — penalty dated 2025-09-23
- $95,060 — penalty dated 2025-07-18
- $22,918 — penalty dated 2024-11-21
- $8,336 — penalty dated 2023-11-19
- $10,258 — penalty dated 2023-09-15
- Medicare payment denial — starting 2025-08-12 for 27 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to COMPLETE CARE — 85 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.1 | -2.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 1 of 5 | 2.3 | -1.3 vs chain |
| Quality measures | 3 of 5 | 4.4 | -1.4 vs chain |
The other 84 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 84; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NJ CHICAGO OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/29/2021 |
| PC CHICAGO TOPCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 12/01/2025 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 12/01/2025 |
| LEVOVITZ, YITZCHOK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 12/01/2025 |
| DES CAPITAL LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 12/01/2025 |
| JRK INVESTMENTS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 12/01/2025 |
| KLUGMAN, JACOB | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 12/01/2025 |
| STEIN, SHALOM | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | — | since 12/01/2025 |
| STERNBUCH, DANIEL | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2025 |
| AL-KOUBAYTARI, MAHER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/19/2026 |
| LEE, NAISHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/22/2025 |
| LELIS, LAURA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/12/2026 |
| PEACE CAPITAL HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 12/01/2025 |
CMS files one row per role, so the 30 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145881. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.