Complete Care At Harborage LLC
7600 River Rd, North Bergen, NJ 07047 · For profit - Limited Liability company · 247 certified beds · (201) 854-5400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $27,378 in federal fines (most recent 2026-05-01)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.7% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.6% | 4.6% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 0.8% | 2.0% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 7.9% | 12.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 2.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 21.7% | 8.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 15.1% | 18.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.5% | 97.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 5.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.6% | 15.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.3% | 12.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 79.0% | 80.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.0% | 24.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.1% | 8.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.08 | 2.07 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.99 | 1.11 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 390 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 152 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.9%CMS range 52.8–62.4 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.5%CMS range 10.9–15.8 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.2%CMS range 6.5–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 247 beds and averages 226.9 residents a day — about 92% occupied, or roughly 20 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.476 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.64 on weekdays — 16% thinner on weekends. RN hours go from 0.85 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 12 most serious are shown; the remaining 35 are one tap away and print in full.
- Immediate jeopardy · J2026-05-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, review of medical records, and review of pertinent facility documents on 5/18/26, it was determined that the facility failed to ensure that a cognitively impaired resident who had a tracheostomy and was ventilator dependent was free from physical abuse. On 5/10/26, the police notified the facility of an allegation of abuse by a Respiratory Therapist (RT). The Licensed Nursing Home Administrator (LNHA) was shown a video by the police that was taken by a hidden video camera that was placed in the resident's room by their family member. The RT was suspended immediately and did not return to the facility. The facility self-corrected and put themselves back in compliance to prevent serious harm from occurring or recurring on 5/11/26 when facility staff were educated on facility abuse policies.The IJ was Past Non-Compliance (PNC). This deficient practice was identified for 1 of 4 residents (Resident #1) reviewed for abuse.The deficient practice was evidenced by:A review of the facility's policy on Abuse, Neglect, and Exploitation, with a reviewed/revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited beforedisputed · IIDR2024-01-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of pertinent documentation on 01/03/24, 01/05/24, and 01/08/24, it was determined that the facility was in an active COVID-19 outbreak status on 10/2/23, failed to prevent the spread of COVID-19, a highly contagious virus for the following: a.) failing to perform contact trace (CT) of the employees and residents who were exposed to COVID-19 virus, b.) failing to consistently test exposed residents and employees. c.) failing to ensure that the Centers for Disease Control and Prevention (CDC) and Centers for Medicare and Medicaid Services (CMS) guidance were implemented to limit the spread of the infectious disease, and to put into effect the facility's policy titled Emergent Infectious Disease (COVID-19) Outbreak Plan V11 to prevent the spread of Covid-19 which is a highly contagious virus. Reference: CDC, COVID-19, Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, Updated May 8, 2023, indicated the following .Perform SARS-CoV-2 Viral Testing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Edisputed · IIDR2026-05-18 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and review of pertinent facility documentations on 5/18/26, it was determined that the facility failed to report to the New Jersey Department of Health (NJDOH) potential abuse related to multiple incidents of resident injuries of unknown origin dated 3/21/26 and 4/16/26 for Resident #1 and dated 4/15/26 for Resident #3. This deficient practice was identified for 2 of 4 residents reviewed for abuse and neglect, Resident #1 and Resident #3.The deficient practice was evidenced by the following: The surveyor reviewed the medical record of Resident #1.A review of Resident #1's admission Record (AR), an admission record summary, revealed that the resident was admitted to the facility with the following diagnoses which included but are not limited to chronic respiratory failure with hypoxia (a medical condition that a specific part of body does not receive enough oxygen to function properly), chronic obstructive pulmonary disease (COPD), adjustment disorder with anxiety, tracheostomy status, and gastrostomy status. A review of the Minimum Data Set (MDS),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Edisputed · IIDR2026-05-18 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and review of pertinent facility documentations on 5/18/26, it was determined that the facility failed to ensure complete and thorough investigations to rule out abuse were done for multiple incidents of resident injury dated 3/21/26 and 4/16/26 for Resident #1 and an incident dated 4/15/26 for Resident #3. This deficient practice was identified for 2 of 4 residents reviewed for abuse and neglect, Resident #1 and Resident #3.The deficient practice was evidenced by the following: The surveyor reviewed the medical record of Resident #1.A review of Resident #1's admission Record (AR), an admission record summary, revealed that the resident was admitted to the facility with the following diagnoses, which included but are not limited to chronic respiratory failure with hypoxia (a medical condition that a specific part of body does not receive enough oxygen to function properly), chronic obstructive pulmonary disease (COPD), adjustment disorder with anxiety, tracheostomy status, and gastrostomy status. A review of the Minimum Data Set (MDS), an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of pertinent documentation provided by the facility, it was determined that the facility failed to ensure licensed staff credentials were verified upon hire; a.) by not completing a prior to hiring employees for 37 of 112 employees, b.) not documenting verification of the licenses of 5 of 52 nurses hired since 12/6/24, and c.) not documenting verification of the certification of 3 of 45 Certified Nursing Assistants (CNAs), in accordance with facility's Abuse, Neglect, Exploitation and Misappropriation Prevention Program Policy.The deficient practice was evidenced by the following: On 4/28/26, 4/29/26, and 4/30/26, Surveyor #1 reviewed the Human Resource Records (HRR) including the Criminal Background Investigations (CBI) for 87 employees hired since last recertification survey, 12/6/24. The following concerns were revealed: Employee #4 (E #74), a Registered Nurse (RN) began employment on 7/1/25, The CBI was reported 7/2/25. E #10, a Licensed practical Nurse (LPN), began employment on 9/5/25. The CBI was reported on 9/12/25. E #11, an RN, began…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews of facility staff and a review of facility provided documentation, it was determined that the facility failed to ensure the nursing staff possessed and maintained the appropriate competencies and skills to provide nursing care to the facilities residents for 5 of 5 nursing employees reviewed. The deficient practice was evidenced by the following: On 4/29/26 at 12:30 PM, the surveyor requested documentation of nursing competencies and annual performance evaluations for five nurses selected from the facility provided active employee roster. On 5/1/26 at 9:45 AM, the Assistant Director of Nursing (ADON) provided 94 Inservice sign in sheets conducted since 1/1/25. The in-service sheets reflected a topic, 0 of 94 sheets reflected nursing competencies performed, a syllabus of information or skills presented, skill assessments or minutes from the in-service. 0 of 94 in-service sheets included a time of the in-service or hours credited to the attendees of the in-service. On 5/1/26 at 10:45AM, the Director of Nursing (DON) in the presence of the ADON acknowledged no other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews of facility staff and a review of facility provided documentation, it was determined that the facility failed to ensure the Certified Nursing Assistants employed by the facility received an annual evaluation of their work performance facilities residents for 4 of 5 employees reviewed. The deficient practice was evidenced by the following: On 4/29/26 at 12:30 PM, the surveyor requested from the Director of Nursing (DON) the annual performance evaluations for five Certified Nursing Assistants (CNA) selected from a roster of active employees provided by facility. On 5/1/26 at 10:45AM, the DON confirmed the performance evaluations for 4 of the 5 selected employees did not have written annual evaluations: Employee #1 (E1), CNA hired on 2/24/14. No performance evaluation on file.E #2, CNA hired on 1/11/23. No performance evaluation on file.E #3, CNA hired on 12/17/24. No performance evaluation on file.E #4, CNA hired 6/19/24. No performance evaluation on file. A review of the facility's Evaluation Process Policy, dated 9/1/25, reflected, it is the policy of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-01 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #2643214 Based on observation, interview, and record review, it was determined that the facility failed to ensure consistent a.) accountability, b.) disposition (destruction) of the controlled dangerous substance (narcotic; medications, with high potential for abuse, were tracked with detail) for 2 of 8 medication carts inspected, and c.) properly dispose of non-narcotic medications, identified during the medication pass observation of 4 nurses who administered medications to 5 residents. The deficient practice was evidenced by the following: 1. On [DATE] at 11:53 AM, in the presence of Registered Nurse #1 (RN #1), Surveyor #1 (S #1) began the narcotic medication (med) inspection, which was stored in a mounted, double locked portion of the med cart (narcotic box) located on the South side of the fourth floor. A review of the shift-to-shift accountability log reflected that both nurses had signed, and no discrepancies were noted that morning. At that time, S #1 and RN #1 reviewed the Controlled Drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-01 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #2738075Based on observation, interview, and record review, it was determined that the facility failed to ensure that all medications were administered without error of 5% or more. During the medication administration observation on 4/29/26, the surveyors observed 4 nurses administer medications to 5 residents. There were 30 opportunities, and 4 errors were observed which resulted in a medication error rate of 13.33%. This deficient practice was identified for 2 of 5 residents (Resident #141 and #257), that was administered by 2 of 4 nurses.This deficient practice was evidenced by the following: 1. On 4/29/26 at 8:05 AM, two surveyors observed Registered Nurse #1 (RN #1) prepare medications (meds) for Resident #141. The meds included the following physician's order (PO): - Strovite One (prescription strength vitamin that included folic acid 1.67 milligrams (mg) used for treatment of megaloblastic anemia due to folic acid deficiency and anemia of nutritional deficit); one tablet (tab) by mouth one time a day for supplement. The PO started on 3/18/26. - Lidoderm Patch 5 %…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to; a.) properly label an opened blood glucose test strips, b) identify and dispose of expired biological supply, and c) properly store insulin pens, in accordance with currently accepted professional principles and facility's policy. This deficient practice was identified for 4 of 8 medication carts and 1 of 2 medication rooms inspected and was evidenced by the following:Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. 1. On 4/30/26 at 10:19 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews of facility staff and review of facility provided documentation, it was determined the facility failed to ensure and document that all Certified Nursing Assistants (CNAs) completed 12 hours of in-service training including the topics of preventing resident abuse, dementia management, and areas of weakness identified in the individual CNA's annual review for 4 of 5 CNA employees reviewed. The deficient practice was evidenced by the following: The surveyor reviewed the training records provided by the facility for five selected CNAs and revealed: -A review of the facility provided 94 attendance sheets for in-services provided to all staff members since 1/1/25, 0 of 94 attendance sheets provided included a number of credited hours or minutes assigned to the given topic. -Zero of 94 attendance sheets included a syllabus for information included or minutes from the in-service. -Zero of 94 attendance sheets indicated the in-service was for training in dementia management. On 5/1/26 at 10:55AM, the surveyor with Director of Nursing (DON) and Assistant Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to ensure the urinary catheter bag was covered. This deficient practice was identified for 1 of 3 residents who had urinary catheters (Resident #122), and was evidenced by the following:On 4/27/26 at 8:42 AM, the surveyor observed that Resident #122 had a urinary catheter bag that was uncovered. On 4/27/26 at 9:30 AM, the surveyor reviewed the electronic medical record of Resident #122. The admission Record or face sheet (an admission summary) reflected that the resident was admitted to the facility with diagnoses that included, but were not limited to, other neuromuscular dysfunction of the bladder (dysfunction of the urinary bladder caused by damage to the nerves that control bladder function). A review of the Order Summary Report revealed an order dated 2/25/26, Patient has indwelling Suprapubic catheter. Size: 20 Fr (french (or French Gauge/Scale), which represents the outer diameter of a catheter or medical tube) balloon size: 10 cc (cubic centimeter) every shift for diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2026-05-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to ensure the resident's call device was readily accessible. The deficient practice was identified for 2 of 32 residents (Resident #122 and Resident #221) reviewed for reasonable accommodations of needs/preferences. This deficient practice was evidenced by the following: 1. On 4/27/26 at 8:42 AM, the surveyor observed Resident #122 lying in bed, the resident's call device was wrapped around itself and dangled over the outlet on the wall, and out of reach of the resident. On 4/28/26 at 11:27 AM, the surveyor made a second observation of Resident #122 lying in bed. The call device was in the same position as the previous observation, out of reach of the resident. On 4/28/26 at 12:35 PM, the surveyor interviewed Certified Nursing Assistant #1 (CNA #1) and Certified Nursing Assistant #2 (CNA #2) who both observed and acknowledged the call device was out of reach of the resident. 2. On 4/27/26 at 8:34 AM, the surveyor observed Resident #221 lying in bed, the resident's call device extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY COMPLAINT NJ #2669783 and #2735273 Based on interview, record review, and review of facility documents, it was determined that the facility failed to ensure the resident representative was notified of a significant change in condition, including a fall for 1 of 2 residents (Resident #252) and a resident's death for 1 of 1 resident (Resident #250), and failed to ensure such notification was documented in the medical record for 2 of 2 residents (Resident #250 and Resident #252) reviewed for notification of change. This deficient practice was evidenced by the following: 1.On [DATE] at 11:53 AM, Surveyor #1 (S #1) reviewed the closed records of Resident #250. A review of the admission Record (AR) or face sheet (an admission summary), revealed the resident had diagnoses which included, but were not limited to; acute respiratory failure (inability to maintain adequate oxygenation), pleural effusion (fluid buildup around the lungs), anemia, heart failure, and malignant neoplasm of the bladder. A review of the progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NJ#2643214Based on observation, interview, and record review, it was determined that the facility failed to maintain residents' environment in a safe, clean, comfortable, and homelike surrounding. This deficient practice was identified for 1 of 32 sampled residents (Resident #221) and 1 of 6 residents (Unsampled Resident) from resident council meeting reviewed.This deficient practice was evidenced by the following: 1. On 4/27/26 at 8:35 AM, Surveyor #1 (S #1) observed Resident #221 lying in bed, the floor mat on the right side of the resident was dirty, stained, and had wet pools on it in multiple places. On 4/27/26 at 10:31 AM, S #1 made a second observation of the floor mat which was still stained and had wet pools on it in multiple places. On 4/28/26 at 12:23 PM, S #1 made a third observation of the floor mat, which was vertical by the window wall, and stained in multiple places with dried colored chunks and pieces. On 4/28/26 at 12:45 PM, S #1 interviewed Certified Nursing Assistant #1 (CNA #1) who stated they saw the floor mat was dirty on 4/27/26 and called housekeeping then.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and review of pertinent facility documentation, it was determined that the facility failed to ensure grievances were documented on the facility grievance form and responses were documented according to facility policy. This deficient practice was identified for 1 of 38 residents (Resident #9) reviewed. This deficient practice was evidenced by the following: On 4/27/26 at 9:16 AM, the surveyor observed Resident #9 who was seated up in bed and stated that they had been in the facility for two years. A review of Resident #9's admission Record (AR) or face sheet (an admission summary) revealed that the resident was admitted to the facility with diagnoses that included but were not limited to heart failure (chronic, progressive condition where the heart muscle cannot pump blood efficiently, often caused by coronary artery disease, high blood pressure, or heart attacks) and hypertension (high blood pressure). A review of Resident #9's most recent comprehensive Minimum Data Set (cMDS), an assessment tool used to facilitate the management of care, with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined that the facility failed to complete and transmit the Minimum Data Set Assessment (MDS), an assessment tool used to facilitate the management of care, within 14 days as required, for 2 of 38 residents, (Resident #14 and Resident #229), reviewed for MDS, in accordance with federal guidelines. This deficient practice was evidenced by the following:According to the Resident Assessment (RAI) Manual, dated October 2025, RAI-required Assessment Summary:-The admission (Comprehensive) assessment, the MDS completion date no later than 14th calendar day of the resident's admission (admission date + 13 calendar days). The CAA(s) (Care Area Assessment) Completion date no later than 14th calendar day of the resident's admission (admission date + 13 calendar days). The Care Plan Completion date is no later than CAA(s) Completion date + 7 calendar days. The Transmission date is no later than Care Plan Completion date + 14 calendar days.-The Quarterly (non-comprehensive) assessment, the MDS completion date ARD (assessment reference date) + 14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined that the facility failed to accurately reflect the resident status in the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care in accordance with the federal guidelines for 3 of 38 residents (Residents #10, #14, and #85) reviewed for the accuracy of MDS coding. This deficient practice was evidenced by the following: 1. On 4/27/26 at 10:00 AM, Surveyor #1 (S #1) observed Resident #10 awake, sitting in the wheelchair (w/c), alert and oriented, able to verbalize needs to staff. On 4/28/26 at 10:07 AM, S #1 reviewed the electronic medical record (eMR) of Resident #10, which revealed the following: A review of the admission Record (AR) or face sheet (an admission summary) reflected that Resident #10 was admitted with diagnoses that included, but were not limited to, other specified depressive (feeling of sadness) episodes. A review of the recent quarterly Minimum Data Set (qMDS), with an assessment reference date (ARD) of 3/17/26, reflected a Brief Interview for Mental Status (BIMS) score of 13 out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
REPEAT DEFICIENCYBased on observations, interviews, and review of medical records and facility documents, it was determined that the facility failed to develop and implement a comprehensive plan of care to meet residents' goals, medical, and psychosocial needs. This deficient practice was identified for 3 of 38 residents (Residents #5, #14, and #85) reviewed for care plan. This deficient practice was evidenced by the following: 1. On 4/28/26 at 11:46 AM, Surveyor #1 (S #1) observed Resident #5 lying in bed awake and able to answer S #1's inquiry. On 4/28/26 at 1:09 PM, S #1 reviewed the electronic medical record (eMR) of Resident #5, which revealed the following: A review of the admission Record (AR) or face sheet (an admission summary) reflected that Resident #5 was admitted with diagnoses that included but were not limited to peripheral vascular disease (PVD, disorder of the circulatory system). A review of the most recent quarterly Minimum Data Set (qMDS) (an assessment tool used to facilitate the management of care), with an assessment reference date (ARD) of 3/20/26, reflected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to ensure services provided met professional standards of practice by failing to follow the physicians orders for 3 of 38 residents (Residents #9, # 35, and #213) reviewed. This deficient practice was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board The Nurse Practice Act for the State of New Jersey stated, The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board The Nurse Practice Act for the State of New Jersey stated, The practice of nursing as a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #260384Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to; a.) ensure a timely initial nursing assessment was completed, b.) ensure physician ordered medication was administered, and c.) ensure hospice services were documented, communicated, and coordinated in accordance with the resident's plan of care and standards of clinical practice. This deficient practice was identified for 2 of 2 residents (Resident #11 and Resident #249) reviewed for quality of care, and was evidenced by the following:Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of pertinent documents it was determined that the facility failed to, a.) follow the physician order and ensure assistive device was consistently applied for 1 of 2 residents (Residents #14) and b.) a physician order was obtained with regard to use of an assistive device for 1 of 2 residents (Resident #253), in accordance with facility policy and standard of practice.This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent documents, it was determined that the facility failed to: a.) to ensure fall interventions were consistently implemented for residents identified as being high risk for falls who sustained injuries from fall and b.) ensure a resident with severe cognitive impairment, who was at risk for elopement and had a known history of wandering was appropriately supervised and monitored to ensure safety, prevent elopement, and/or exiting of the building. This deficient practice was identified for 1 of 2 residents reviewed for accidents (Resident #14) and for 1 of 1 resident reviewed for elopement (Resident #209), in accordance with standards of clinical practice and facility's policies and procedure. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to provide appropriate treatment and services for a resident receiving enteral feeding. This deficient practice was identified for 1 of 3 residents (Residents #73), reviewed for enteral (tube) feeding.This deficient practice was evidenced by the following: On 4/29/26 at 9:34 AM, the surveyor reviewed the electronic medical record (eMR) of Resident #73. A review of the admission Record or face sheet (an admission summary) documented the resident had diagnoses that included but were not limited to, Alzheimer's disease and unspecified severe protein-calorie malnutrition. A review of the quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, with an assessment reference date (ARD) of 3/3/26, reflected that resident was rarely/never understood. In Section K (Swallowing/Nutritional Status), Resident #73 was coded as receiving nutrition through a feeding tube while a resident. A review of the physician's order (PO) dated 4/21/26, included, three times a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to ensure that residents received the necessary respiratory care and services, according to the standard of clinical practice, specifically that respiratory equipment were labeled and stored in accordance with infection control measures and cautionary signage for oxygen services for 2 of 7 residents reviewed for respiratory care (Resident #227 and #234).This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to post the accurate Nursing Home Resident Care Staffing Report daily for 1 of 5 days. This failure could affect the knowledge of the availability of staff to care for the residents, resident representative, and visitors.This deficient practice was evidenced by the following: On 4/27/26 at 6:18 AM, upon entry into the facility, the surveyor observed a posted Nursing Home Staffing Report (NHSR) in the reception area of the lobby, dated 4/25/26 Day Shift, 7:00 AM-3:00 PM (7-3 shift), Evening Shift 3:00 PM-11:00 PM (3-11 shift), and Night Shift 11:00 PM-7:00 AM (11-7 shift). The NHSR reflected current census (total number of residents) of 230 for all shifts. On 4/30/26 at 8:00 AM, the surveyor asked the Licensed Nursing Home Administrator (LNHA) for copies of midnight census for dates of 4/25/26 and 4/26/26, list of admissions on 4/25/26 and 4/26/26, and the census for every shift on 4/25/26 and 4/26/26. On 4/30/26 at 9:00 AM, the surveyor interviewed the Staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to ensure the Consultant Pharmacist (CP) identified an irregularity during the drug regimen review (DRR) of a resident with chronic kidney disease. The deficient practice was identified for 1 of 5 residents reviewed for unnecessary medications (Resident #7) and was evidenced by the following:Reference:According to the manufacturer's boxed warnings (the highest safety- related warnings that medication can have, assigned by the Food and Drug Administration.) for Epogen (epoetin alfa): In controlled trials, patients with chronic kidney disease (CKD) experienced greater risks for death, serious adverse cardiovascular reactions, and stroke when administered erythropoiesis-stimulating agents (ESAs) to target a hemoglobin level of greater than 11grams /deciliter (g/dl). On 4/27/26 at 6:59 AM, the surveyor observed Resident #7 in a low positioned bed, was receiving oxygen (O2) via nasal cannula (a tube with 2 prongs at the end that deliver O2 through the nose), the O2 concentrator was on and set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of facility documentation, it was determined that the facility failed to dispose of garbage and refuse properly in a manner to maintain a sanitary environment and prevent potential pests.This deficient practice was evidenced by the following: On 4/27/26 at 10:02 AM, a tour of the refuse area revealed, one covered compactor with six used gloves around the perimeter, a used mask, debris, and garbage on the front of the compactor on the ground. The surveyor asked who was responsible for keeping the area clean and the Director of Plant Operations (DPO) stated that the hospital housekeeping staff were responsible for cleaning the area, once a week. The DPO confirmed the refuse area should not have garbage and gloves around the perimeter. On 4/28/26 at 11:25 AM, on second day of tour, the surveyor observed the refuse area still with garbage in front and used gloves and mask. The DPO stated the company picks up the compactor every Friday and that the hospital uses it too. The surveyor requested from the FSD policies for the refuse area.On 4/28/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, review of medical records, and other pertinent facility documentation, it was determined that the facility failed to follow appropriate hand hygiene practices for 5 of 11 staff (3 Certified Nursing Aides and 2 Kitchen Leadership Staff), during incontinence tour and kitchen tour, and follow appropriate infection control practices to prevent the potential spread of infection in accordance with the Center for Disease Control and Prevention (CDC) guidelines, standards of clinical practice, and the facility's policy.This deficient practice was evidenced by the following: According to the CDC Clinical Safety: Hand Hygiene for Healthcare Workers dated 2/27/24 revealed.Healthcare personnel should use an alcohol-based hand rub (ABHR) or wash with soap and water for the following clinical indications: Immediately before touching a patient .Before moving from work on a soiled body site to a clean body site on the same patient .After touching a patient or the patient's immediate environment. After contact with blood, body fluids, or contaminated surfaces.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-06 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interview, the facility failed to ensure medication rooms on three (2nd nursing unit (NU), 3rd NU, and 5th NU) of four nursing units, did not have expired medical products or items left open. This has the potential to increase of risk of infections due to expiration. Findings include: During observations conducted with Licensed Practical Nurse (LPN)9, revealed the following expired items located in the resident care supplies: 1. Observation on [DATE] at 9:26 AM on the second-floor nursing unit, revealed the following expired items: (10) Central Line Trays w/chloral prep expired on [DATE]. (2) Huber needles (1) expired on [DATE], and (1) expired on [DATE]. (1) Microbore Extension set expired on [DATE]. (1) IV Securement Kit expired on [DATE]. (1) 30ml sterile water syringe left open. (1) IV (intravenous) administration kit that expired on [DATE]. (12) Replacement caps expired on [DATE]; (29) on [DATE], and (24) on [DATE]. 2. Observation conducted on [DATE] at 10:17 AM on the third-floor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to develop care plans related to use and monitoring of psychoactive medications for one (Resident (R) 49 of five residents reviewed for unnecessary medications out of a sample of 35 residents. Findings include: Review of R49's admission Record located under the Profile tab of the electronic medical record (EMR) revealed R49 was admitted to the facility on [DATE] with diagnoses that included depression and anxiety, Review of R49's physician orders, located under the Physician Orders tab of the EMR, revealed medication orders for Divalproex Sodium Oral Capsule Delayed Release Sprinkle 125 milligram (mg) three times a day for agitation; Mirtazapine Oral Tablet 7.5 mg at bedtime for depression; and Buspirone HCl Oral Tablet 5 mg three times a day for anxiety. Review of R49's care plan located under the Care Plan tab of the EMR, did not include the use of psychoactive medication or interventions for monitoring for side effects or behaviors.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and policy review, the facility failed to provide two residents (Resident (R) 139 and R108) out of nine residents reviewed for Activities of Daily Living (ADLs) the necessary repositioning and incontinence care to ensure residents dependent on assistance with ADLs received care and services for toileting hygiene and skin protection out of a total sample of 41 residents. Findings include: 1. Review of R139's Face Sheet found in the Resident Report tab of the electronic medical record (EMR) revealed admission on [DATE] with diagnoses including sepsis, extended spectrum beta lactamase resistance, muscle weakness, and benign prostatic hyperplasia. Review of R139's quarterly Minimum Data Set (MDS) located in the MDS tab in the EMR with an Assessment Reference Date (ARD) of 08/21/24, revealed a Brief Interview for Mental Status (BIMS) score of nine out of 15, which indicated moderate cognitive impairment. According to the MDS R139 was always incontinent of urine and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure ongoing communication and collaboration with the dialysis facility and failed to ensure a medication was administered on dialysis days for one of one residents (Resident (R) 61) reviewed for dialysis out of a sample of 41. Findings include: 1. Review of R61's Face Sheet, found in the Resident Report tab of the electronic medical record (EMR), revealed she was admitted to the facility on [DATE] with diagnosis including end stage renal disease, kidney transplant failure, congestive heart failure, hypertension, and diabetes mellitus type two. Review of R61's quarterly Minimum Data Set (MDS) located in the MDS tab in the EMR with an Assessment Reference Date (ARD) of 09/10/24 revealed a Brief Interview for Mental Status (BIMS) score of fourteen out of 15, which indicated no cognitive impairment. R61 was documented to receive dialysis while a resident. Review of R61's EMR under the Resident Orders tab under the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and policy review, the facility failed to ensure that one of 10 medication carts (fifth floor south) and one of one rolling cart (fifth floor) were not left unsecured and unmonitored when medication cart was unlocked. This the potential for medication diversion and for residents to obtain medications that could affect their health. Findings include: Review of the facility's policy titled Medication Storage dated 07/01/24, revealed, it is the policy of this facility to ensure all medications housed on our premises will be stored in the medication rooms/medication carts according to the manufacturer recommendations .All drugs and biologicals will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls .During a medication pass, medications must be under the observation of the person administering medications or locked in the medication storage area/cart. During observations conducted on the fifth-floor nursing unit on 12/03/24 at 12:07PM, the 5 South medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review, the facility failed to maintain an accurate medical record for two (Resident (R) 71 and R22) of six residents reviewed for nursing services. The facility failed to ensure medications administrations were accurately documented administration record. Findings include: 1. During an interview with R71's Resident Representative (RR) on 12/03/24 at 12:20 PM, she stated that R71 has missed medication administrations. Review of R71's Electronic Medical Record (EMR), under the Orders tab revealed Medication Administration Record (MAR) dated November 2024 lacked documentation that the following medications were not administered on 11/14/24 and 11/26/24 for the following medications: Lasix (diuretic) 20 milligram (mg), Sertraline (antidepressant) 100mg, Divalproex (antipsychotic) 125mg, Memantine (miscellaneous central nervous system agent) 10mg (twice daily), and Donepezil (Acetylcholinesterase inhibitor) 10mg. Further review of the Nurse notes in the EMR, under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2024-01-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, as well as review of pertinent facility documents on 1/3/24, 1/5/24, and 1/8/24 it was determined that the facility failed to administer medication as ordered and to follow the facility's policy titled Administering Medication for 1 of 8 residents (Resident #6), reviewed for medication administration. This deficient practice was evidenced by the following: According to the admission RECORD, Resident #6 was admitted to the facility with diagnoses that included but were not limited to: Cerebral Infarction, Hypertension, and Peripheral Vascular Disease. According to the resident's Minimum Data Set (MDS), an assessment tool dated 12/18/23, Resident #6 had a Brief Interview for Mental Status (BIMS) score of 12/15, indicating that the resident cognitive was moderately impaired. A review of the form Order Summary Report (OSR), dated 12/2023 revealed an order initiated on 12/28/23 for Zithromax Oral Tablet 500 milligrams (mg), give 1 tablet by mouth every 12 hours for Upper Respiratory Infection (URI) to be given until 12/31/23. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined that the facility failed to provide a homelike environment during meal service as evidenced by the following. The deficient practice was observed on 2 out of 3 facility floors during lunch service observation. This deficient practice was evidenced by the following: 1. On 4/10/23 at 1:00 PM, during the lunch meal service located on the 2nd Floor dining room (DR), the surveyor observed that all meals in the DR were served and remained on meals trays. The surveyor also observed the Certified Nursing Assistants (CNA's) who were providing assistance with set-up to the residents in the DR left the lid from the food plate on the table and placed all the empty milk and juice containers along with straw papers and other trash in front of the resident. The garbage along with the meal tray was left on the table in front of the resident through the entirety of the meal, while residents were eating. On 4/11/23 at 12:55 PM, during the lunch meal service on the 2nd Floor DR, the surveyor observed that all meals in the DR were once again served…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-26 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to develop and implement a person-centered baseline care plan (CP) for a resident within 48 hours of admission. This deficient practice was identified for 1 of 2 residents reviewed, (Resident #381) who had impaired communication related to language barrier. This deficient practice was evidenced as follows: On 4/10/23 at 12:43 PM, during the initial tour, the surveyor observed Resident #381 sitting in a wheelchair in their room. The surveyor greeted the resident who responded in Spanish. On 4/17/23 at 12:20 PM, the surveyor observed Resident #381 sitting in their wheelchair in their room. The surveyor greeted the resident who responded in Spanish. At around the same date and time, the surveyor interviewed the Licensed Practice Nurse (LPN) assigned to the resident. The LPN stated that Resident #381 speaks and understands only Spanish and that a translator and a communication board would be needed. The surveyor brought the LPN to Resident #381's room. The LPN acknowledged that there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to maintain professional standards of nursing practice for 3 of 31 sampled residents observed, Resident #92, #228 and #114 . This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of casefinding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist. 1. On 4/18/23 at 8:45 AM, during the medication administration observation (med pass), the Surveyor observed the 5th Floor Registered Nurse (RN) preparing crushed medications for administration to a gastric tube…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint # NJ00154588 Based on observations, interviews, review of medical records, and review of other pertinent facility documents, it was determined that the facility failed to ensure that timely incontinence care was provided to 1 of 3 residents dependent on staff for care. This deficient practice was observed during a care tour and involved Resident #100. This deficient practice was evidenced by the following: On 4/19/23 at 11:46 AM, the surveyor conducted a care tour with the 2nd floor Licensed Practical Nurse/Unit Manager (LPN/UM). Resident #100 was checked for incontinent care by the 2nd floor LPN/UM. The surveyor observed Resident #100, who was lying in bed, wearing a disposable incontinent brief which appeared to be saturated with urine. There was an absorbent cloth pad underneath Resident #100 which had a yellowish stain on it. The outer border of the stain was a darker yellowish color. The 2nd floor LPN/UM confirmed that the yellow color stain was from urine. On 4/19/23 at 12:00 PM, the surveyor interviewed the 2nd floor LPN/UM. The 2nd floor LPN/UM indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, review of the medical record and other facility documentation, it was determined that the facility failed to follow and maintain fall prevention interventions documented on the resident's care plan (CP) for 1 of 2 residents reviewed for falls, Resident #119. The deficient practice was evidenced by the following: On 4/10/2023 at 12:21 PM, the surveyor observed the resident in bed with eyes closed with the right-side floor mat off the floor and leaning against the bed rail. On 4/11/2023 at 12:22 PM, the surveyor observed the resident in bed with eyes closed with the right-side floor mat off the floor and once again leaning against the bed rail. A review of the admission Record face sheet (an admission summary) indicated that the resident had diagnoses which included but was not limited to acute respiratory disease (a serious lung condition that causes low blood oxygen), unspecified dementia (a mental disorder in which a person loses the ability to think, remember, learn, make decisions, and solve problems.), generalized muscle weakness (weakness or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined that the facility failed to: a) maintain respiratory care and services for a resident who was receiving an oxygen treatment according to the standards of practice. The deficient practice was identified for 2 of 4 residents, Resident #382 and #114 reviewed for respiratory care. This deficient practice was evidenced by the following: a) On 4/10/23 at 12:56 PM, during the initial tour, the surveyor observed Resident #382 sitting in their wheelchair with oxygen (O2) in use via nasal cannula (n/c) set at 3 liters per minute (3 L/min) attached to a humidified O2 concentrator (a medical device used for delivering O2). The O2 tubing was dated 4/6/23. On 4/18/23 at 11:58 AM, the surveyor observed Resident #382 not in their room. The surveyor observed a nasal cannula on the floor, dated 4/13/23, not in use, and connected to the O2 concentrator. The surveyor reviewed Resident #382's medical record that revealed the following: The Face Sheet revealed that Resident #382 was admitted to the facility with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-26 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint # NJ00154588 Based on observation, interview, record review, and review of other pertinent facility documentation, it was determined that the facility failed to provide sufficient nursing staff to ensure resident's highest practical wellbeing by failing to: a.) provide incontinence care in a timely manner, b.) maintain the required minimum direct care staff-to-shift ratios as mandated by the state of New Jersey. This deficient practice was evidenced by the following: Reference: New Jersey Department of Health (NJDOH) memo, dated 01/28/2021, Compliance with N.J.S.A. (New Jersey Statutes Annotated) 30:13-18, new minimum staffing requirements for nursing homes, indicated the New Jersey Governor signed into law P.L. 2020 c 112, codified at N.J.S.A. 30:13-18 (the Act), which established minimum staffing requirements in nursing homes. The following ratio(s) were effective on 02/01/2021: One Certified Nurse Aide (CNA) to every eight residents for the day shift. One direct care staff member to every 10 residents for the evening shift, provided that no fewer than half of all staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined that the facility failed to hold a medication used to treat high blood pressure in accordance with physician orders. This deficient practice was identified for 2 of 34 residents reviewed for medication management (Resident #124, Resident #92). The evidence was as follows: 1.) On 4/10/23 at 10:35 AM, the surveyor observed Resident #124 in the room with eyes closed. The resident was non-interviewable. The surveyor reviewed Resident #124's medical record. The resident was admitted to the facility on [DATE] with diagnoses that included but not limited to Hypertension and Anoxic Brain Damage. A review of the electronic Physician Orders for April 2023 reflected a physician order (PO) with a start date of 3/2/23 for a medication, Metoprolol Tartrate. The order specified to give 1 tablet of 25 milligrams (mg) every 12 hours for Hypertension and to hold the medication for a systolic blood pressure (SBP) (top number of a blood pressure reading) less than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to maintain a medication rate error below 5%. The surveyor observed 2 nurses administer 26 doses of medication to 3 residents and there were 3 errors which resulted in a medication error rate of 11.50 %. The deficient practice was evidenced by the following: 1. On 4/18/23 at 8:45 AM, during the medication administration observation (med pass), the Surveyor observed the 5TH Floor Registered Nurse (RN) preparing crushed medications for administration to a gastric tube (gtube) resident, Resident #92. The RN opened a packet prepared by the pharmacy, marked for 9:00 AM administration that included 2 medications, Metoprolol Tartrate 25 mg to be administered every 12 hours Hold if Systolic Blood Pressure (SBP) is less than (<) 100 and Famotidine 20 mg twice daily. The Surveyor noted that the RN referred to a paper that contained handwritten room numbers and vitals for numerous residents, including Resident #92. The paper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-26 · tag F0836 — isolatedEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of pertinent facility documents it was determined that the facility failed to notify CMS (Centers for Medicare & Medicaid Services) and receive authorization for a change in facility name in accordance with 42 CFR (Code of Federal Regulations) 424.516. This deficient practice was evidenced by the following: According to 42 CFR 424.516 Additional provider and supplier requirements for enrolling and maintaining active enrollment status in the Medicare Program: (a) Certifying compliance. CMS enrolls and maintains an active enrollment status for a provider or supplier when that provider or supplier certifies that it meets, and continues to meet, and CMS verifies that it meets, and continues to meet, all of the following requirements: (1) Compliance with title XVIII of the Act and applicable Medicare regulations. (2) Compliance with Federal and State licensure, certification, and regulatory requirements, as required, based on the type of services, or supplies the provider…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to maintain proper infection control practices to mitigate the spread of infection for 3 of 36 Residents observed, Resident #92, #39, and #228. The deficient practice was observed on 2 out of 4 facility floors during medication administration observation. This deficient practice was evidenced by the following: 1. On 4/18/23 at 8:45 AM, the Surveyor observed medication administration (med pass) on the 5th floor, Vent Unit performed by a Registered Nurse (RN). The State Surveyor observed the RN prepare the crushed medication for a gastric tube (gtube), ventilator dependent Resident, Resident #92 without washing her hands. The surveyor requested that the RN check Resident #92's vitals due to the physician parameter order. The RN proceeded to check Resident #92's vitals without sanitizing the stethoscope before or after use on this compromised Resident. The RN put on gloves without sanitizing or washing her hands and retrieved gtube administration supplies (container filled with water and bulb…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$27,378 in federal fines across 1 penalty.
- $27,378 — penalty dated 2026-05-01
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to COMPLETE CARE — 85 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 3 of 5 | 2.3 | +0.7 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 84 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 84; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PC HMH OPCO HOLDNGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/16/2023 |
| PC HMH HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/16/2023 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/16/2023 |
| STEIN, SHALOM | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; TRUSTEE OF THE SNF | — | since 03/16/2023 |
| ELSEBAI, KARINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/16/2023 |
| LIFSCHUTZ, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/20/2024 |
| SCHWARTZ, HERSHEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/16/2023 |
| WEISSMAN, SIMCHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2024 |
| HMH HOSPITALS CORPORATION | Organization | ADP OF THE SNF | — | since 03/16/2023 |
| STARKS, LAMONS | Individual | ADP OF THE SNF | — | since 02/17/2025 |
CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NJ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315307. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.