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Complete Care At Wayne Hills Rehab & Resp Center

130 Terhune Drive, Wayne, NJ 07470 · For profit - Limited Liability company · 120 certified beds · (973) 839-4500 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 20251 immediate-jeopardy citation$42,630 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $42,630 in federal fines (most recent 2025-12-11)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
2440 HAMBURG TURNPIKE · (973) 839-3400 · Call to confirm hours
Pharmacy
2440 Hamburg Tpke · (973) 839-3400 · Call to confirm hours
Grocery
Lidl0.8 mi
47 Wanaque Avenue
Park
333 Terhune Dr · (973) 694-1800 · Typically dawn to dusk
Place of worship
756 Hamburg Tpke

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.8%8.7%15.4%better
Long-stay residents who lose too much weight3.5%4.6%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.6%0.9%better
Long-stay residents with a urinary tract infection1.5%0.8%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms8.1%12.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.2%2.3%3.3%typical
Long-stay residents whose ability to walk worsened8.1%8.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.4%18.8%18.9%worse
Long-stay residents given the seasonal flu vaccine95.6%97.2%95.3%typical
Long-stay residents with pressure ulcers10.2%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control30.4%15.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.4%12.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine86.0%80.1%79.4%typical
Short-stay residents rehospitalized after admission27.5%24.9%22.6%worse
Short-stay residents with an outpatient ER visit10.5%8.1%12.0%better
Long-stay hospitalizations per 1,000 resident days1.692.071.67typical
Long-stay outpatient ER visits per 1,000 resident days1.331.111.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.5%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
82.0%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 82.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 39 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.5%CMS range 31.6–56.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.3–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge82.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge71.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge74.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.8%CMS range 7.5–15.37.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.411.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
1.30
LPN hours/ resident / day
1.62
Aide hours/ resident / day
3.36
Total nurse hours/ resident / day
0.32
RN hoursweekends
35.1%
Total nursing turnover
30.8%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 104.3 residents a day — about 87% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.62 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.48 on weekdays — 12% thinner on weekends. RN hours go from 0.48 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-12-03)
5
at the previous standard inspection (2024-05-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 12 most serious are shown; the remaining 23 are one tap away and print in full.

  • Immediate jeopardy · J2025-07-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint #: NJ00183653 Based on observation, interviews, and review of pertinent facility documents on 07/14/2025, 07/15/2025, and 07/18/2025, it was determined that the facility failed to implement their abuse policy and procedure to ensure all residents were protected from abuse when a cognitively impaired resident (Resident #1) was discovered tied to their wheelchair by their roommate (Resident #3) on 01/15/2025, and the incident was not reported and Resident #1 remained with their roommate until 01/16/2025. This deficient practice was identified for 1 of 7 residents reviewed for abuse (Resident #1). A review of the Facility Reportable Event (FRE), dated 01/17/2025, revealed that Resident #1's Representative (RR #1) reported observing Resident #1 tied to their wheelchair on 01/15/2025. Interview with the Certified Nursing Aide (CNA #1) revealed that on 01/15/2025, when she went to provide incontinence care on Resident #1 prior to bed, she observed Resident #1 tied to their wheelchair by a bedsheet. CNA #1 immediately removed the restraint, and asked who tied the resident up? The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #2687290 Based on interviews, medical record reviews, and review of other pertinent facility documentation on 1/29/26, it was determined that the facility failed to a) implement adequate interventions to address the resident's risks for fall, and b) thoroughly assess and monitor a resident following a fall incident on 11/27/25, and after the identification of swelling and ecchymosis [bruise] on the resident's right hand on 12/01/25. According to Facility Reportable Event (FRE), a Licensed Practical Nurse (LPN #1) on the 11- 7 shift on 12/03/25, noticed bruising on the resident's bilateral lower extremities. According to an employee statement, Resident #1 was observed exhibiting signs of pain, and when staff assessed the resident on 12/03/25, the resident flinched like they were in pain. The nursing supervisor's statement indicated she observed bruising on the resident's right and left thigh, their lower back, and that the resident appeared to be in pain. Resident #1 was then sent to the hospital where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and review of other pertinent documents on 6/11/26 and 6/12/26, it was determined that the facility failed to: a) ensure appropriate Enhanced Barrier Precautions (EBP, infection-control measures used in nursing homes to prevent the spread of multidrug-resistant organisms (MDROs)) were followed when Licensed Practical Nurse (LPN #1) was observed to not change gloves before performing closed tracheal suctioning (a sterile, self-contained device that allows healthcare providers to remove airway secretions without disconnecting the patient from a mechanical ventilator), a secondary high-contact task, and artificial airway, such as a tracheostomy), b) failed to ensure LPN #1 changed gloves after accessing a gastrostomy tube, a high-contact task, and before touching the privacy curtains and the window blinds in both Resident #4's and Resident #6's rooms, and c) failed to demonstrate completion of scheduled environmental disinfection of the residents' privacy curtains, in room medical equipment, and terminal room cleanings (a rigorous process, distinctly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint # 2687290 Based on interviews, medical record reviews, and review of other pertinent facility documents on 1/29/26, it was determined that the facility failed to report to the New Jersey Department of Health (NJDOH), an injury of unknown origin by not reporting a bruise and swelling on the resident's right hand the facility found on 12/1/2025. This deficient practice was identified for 1of 4 residents reviewed (Resident #1) A review of Resident #1's admission Record (AR) revealed that the resident was admitted to the facility with diagnoses that included but was not limited to muscle weakness and functional quadriplegia (unable to move arms and legs).A review of Resident #1's comprehensive Minimum Data Set (MDS), an assessment tool, dated 11/28/25 revealed that resident #1 had a Brief Interview Mental Status (BIMS) score of 9 out of 15, which indicated that the resident was moderately cognitively impaired.A review of Resident #1's care plan dated 12/01/25, revealed a focus care area of swelling and bruising to the resident's right hand.A review of the facility's Reportable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint #2687290Based on interviews, medical record reviews, and review of other pertinent facility documents on 1/29/26, it was determined that the facility failed to conduct thorough investigations into incidents on 11/27/25 and 12/1/25. This deficient practice was identified for 1 of 4 residents reviewed (Resident #1).The evidence was as follows: A review of Resident #1's admission Record (AR) revealed that the resident was admitted to the facility with diagnoses that included but was not limited to muscle weakness and functional quadriplegia.A review of Resident #1's comprehensive Minimum Data Set (MDS), an assessment tool dated 11/28/25, revealed that Resident # 1 had a Brief Interview Mental Status (BIMS) score of 9 out of 15, which indicated the resident was moderately cognitively impaired.A review of the resident's care plan revealed a focus care area of right hand swelling and bruise, with an initiated date of 12/01/25. A review of Progress Note (PN) dated 11/27/25 at 1:49 PM, written by Registered Nurse (RN) #1, revealed that during incontinent care, the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint # 2624450, 2661339 Based on interview, record review, and review of pertinent facility documentation on 11/12/25, it was determined that the facility failed to ensure that a resident who was dependent on staff for activities of daily living (ADLs) received the necessary assistance with breakfast in accordance with their assessed needs. This deficient practice was identified for 1 of 3 residents reviewed for ADLs (Resident #2).The evidence was as follows: A review of the admission Record (AR) revealed that Resident #2 was admitted to facility with diagnoses that include but were not limited to; functional quadriplegia, dementia, and severe protein calorie malnutrition. A review of the Resident #2's comprehensive Minimum Data Set (MDS), an assessment tool dated 10/17/25, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 3 of 15, indicating that the resident's cognition was severely impaired. A review of the resident's individualized care plan included a focus area initiated 10/15/25, that the resident had an ADL self-care performance deficit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and, review of other pertinent facility documents on 11/12/25, it was determined that the facility failed to ensure that a resident received wound care as ordered by the physician. This deficient practice was identified for 2 of 2 residents reviewed for wound care (Resident #1 and Resident #2).The evidenced was as follows: 1.A review of the admission Record (AR) revealed that Resident #1 was admitted to the facility with diagnoses that included but were not limited to; anoxic brain damage, stereotyped movement disorder, muscle spasm, and depressive disorder. A review Resident #1's quarterly Minimum Data Set (MDS) an assessment tool dated 9/4/25, revealed that the resident's cognition was severely impaired. A review of the Care Plan dated on 6/9/25, included a focus area that Resident #1 had actual skin breakdown; [The resident had] actual skin breakdown upon admission to facility including pressure ulcers to his left hip and right elbow. [The resident] was also admitted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, document review, interviews, and policy review, the facility failed to ensure cold storage areas were clean, the freezer temperature was within standards, expired foods were disposed of properly, the ice machine was cleaned, and the food thermometer was cleaned between use for one of one kitchen and one of two food pantries affecting 84 of 104 residents who consumed food in the facility. This failure had the potential to lead to foodborne illnesses and cross contamination.Findings include: During an observation on 11/30/25 at 8:00 AM, alongside the Dietary Manager (DM), the upright meat cooler had a container of raw meat on an upper shelf- leaking blood throughout, on the right side of the rack. The left side of the white rack had dried pink liquid. The DM stated it was cleaned weekly but should be cleaned right away. The DM moved the leaking meat to the lower shelf in a contained metal pan, along with other raw meat. The DM confirmed it should not have been leaking like that. During an observation on 11/30/25 at 8:06 AM, alongside DM, the upright ice cream…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to protect a resident's right to dignity while receiving medication through a gastrostomy tube (G-tube-a tube inserted into the stomach for nutrition and medication) for one (Resident (R) 108) of one resident observed for G-tube medications out of a total sample of 27. This failure placed residents at risk of a diminished quality of life and embarrassment. Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R108 was admitted to the facility on [DATE] with diagnoses that included cerebral palsy (a neurological disorder that affects movement, muscle control, and posture due to brain damage), respiratory failure, and dependence on respirator (ventilator) status.Review of the quarterly Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of 08/28/25 revealed R108 could not be understood and was assessed by staff to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to provide information on the risks and benefits of the use of a wander guard for one (Resident (R)10) of one resident reviewed for elopement in a total sample of 27. This failure placed the residents and/or representatives at risk of not being informed.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R10 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (a complex mental illness causing disruptions in thought, mood, and behavior) and dementia.Review of the Elopement Care Plan, revised on 02/10/24 and located in the Care Plan tab of the EMR revealed, [R10] is an elopement risk/wanderer. Periods of impaired safety awareness. Interventions included but were not limited to: Wander guard in place to right ankle, dated 05/23/23 and revised on 09/09/25.Review of the Assessments tab and the Miscellaneous tab of the EMR did not show…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to ensure beds and baseboard heaters were maintained in a safe manner for three of 27 residents (Resident (R) 10, R54, and R13) whose environments were reviewed. This failure had the potential to cause injury.Findings include:1. Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R10 was admitted to the facility on [DATE] with diagnoses that included dementia.Review of the annual Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of 10/23/25 revealed R10 had a Brief Interview for Mental Status (BIMS) score of seven out of 15, which indicated R10 was severely cognitively impaired.During an observation on 11/30/25 at 10:56 AM, the footboard and headboard of R10's bed revealed exposed plywood which was rough, and the veneer had peeled away revealing sharp edges.2. Review of the admission Record located in the Profile tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, facility document review, and policy review, the facility failed to provide a notice of transfer to the resident, the representative, and Ombudsman; failed to ensure notices contained information related to the appeals process; and/or failed to record the reason for discharge in a language that could be understood for two of four resident (Resident (R) 8 and R28) reviewed for discharge requirements out of a total sample of 27. These failures had the potential to cause confusion for residents and representatives trying to make informed decisions when residents were transferred to the hospital.Findings include:1. Review of R8's admission Record located under the Profile tab in the electronic medical record (EMR) indicated R8 was originally admitted to the facility on [DATE] with diagnoses of dependence on respirator (ventilator) status, type two diabetes mellitus, and acute and chronic respiratory failure.Review of R8's quarterly Minimum Data Set (MDS) located under the MDS tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · Dcited before2025-12-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure the accuracy of the Minimum Data Set (resident assessment) related to an antipsychotic medication for one of 27 residents (Resident (R) 75) reviewed creating an inaccurate assessment of the resident's psychological status.Findings include:Review of the admission Record located in the electronic medical record (EMR) under the Profile tab revealed R75 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses that included dementia and schizophrenia.Review of the Physician's Orders located in the EMR under the Orders tab revealed R75 was prescribed quetiapine fumarate (an antipsychotic medication) 50 milligrams (mg) by mouth two times a day for schizophrenia on 09/16/25. Review of the Medication Administration Record (MAR) located in the EMR under the Orders tab, for the month of October 2025, revealed R75 received the antipsychotic medication twice a day as prescribed.Review of the MAR located in the EMR under the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to develop and implement a comprehensive care plan for three of 27 residents (Resident (R) 11, R8, and R65) reviewed. Specifically, the facility failed to develop an individualized activity care plan for R11 creating the potential for individual interests to not be identified; failed to develop an individualized care plan for R8 related to her seizure disorder creating the potential for staff to not respond as needed; and failed to develop an individualized care plan for R65's preference for daily showers creating the potential for showers to be missed.Findings include:1. Review of the admission Record located under the Profile tab in the electronic medical record (EMR) revealed R11 was admitted to the facility on [DATE] with diagnoses that included anoxic brain damage, anxiety disorder, and major depressive disorder.Review of the quarterly Minimum Data Set (MDS) located under the MDS tab in the EMR with an Assessment Reference Date (ARD)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and policy review, the facility failed to ensure the Fall Care Plan was updated to include interventions to prevent falls after a resident had a fall with major injury for one (Resident (R) 13) of five residents reviewed for falls in a total sample of 27 residents. This failure placed the residents at risk for unmet care needs.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed that R13 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder (a complex mental illness with a major mood disorder) and ataxic gait (abnormal walking characterized by clumsy, staggering, and an uncoordinated walk).Review of the Medical Diagnosis list located in the Diagnosis tab of the EMR revealed, Displaced Fracture of Head of Left Radius, Subsequent Encounter for Closed Fracture with Routine Healing, dated 09/11/25.Review of a significant change Minimum Data Set (MDS) located in the MDS tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and policy review, the facility failed to provide activities to meet the interests or needs of two of 27 residents (Resident (R) 11 and R8) reviewed. The failures created the potential for in-room visits to occur without the residents' individual interests or choice.Findings include:.1. Review of the admission Record located under the Profile tab in the electronic medical record (EMR) revealed R11 was admitted to the facility on [DATE] with diagnoses that included anoxic brain damage, anxiety disorder, and major depressive disorder.Review of the quarterly Minimum Data Set (MDS) located under the MDS tab in the EMR with an Assessment Reference Date (ARD) of 09/04/25 revealed a Brief Interview for Mental Status (BIMS) without a score, which indicated R11 was unable to complete the assessment.Review of the 09/09/25 revised comprehensive Care Plan located under the Care Plan tab in the EMR revealed an R11 has impaired communication due to diagnosis of anoxic brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident's room was free of accident hazards for one of 27 sampled residents (Resident (R)8). Specifically, the facility failed to respond timely to a water leak which reached electrical cords to the ventilator, bed, and enteral feeding pump of the resident. This failure had the potential to cause injury or equipment failure. Findings include:Review of R8's admission Record located under the Profile tab in the electronic medical record (EMR) indicated R8 was originally admitted to the facility on [DATE] with the diagnoses of dependence on respirator (ventilator) status and acute and chronic respiratory failure.Review of R8's quarterly Minimum Data Set (MDS) located under the MDS tab in the EMR with an Assessment Reference Date (ARD) of 07/21/25 revealed R8 was severely cognitively impaired. R8 had ventilator assistance for breathing and a tube feeding.During an observation on 12/02/25 at 12:45 PM, water from the back of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interviews, and policy review, the facility failed to ensure a physician order and consent was obtained for bed rail use for one of one resident (Resident (R) 65) reviewed for bed rails out of 27 sample residents. This failure had the potential to affect safety for all residents who had bed rails. Findings include: Review of the admission Record located under the Profile tab of the electronic medical record (EMR) revealed an admission date on 08/15/24 with diagnoses which included hemiplegia (paralysis on one side of the body) and hemiparesis (one sided muscle weakness) affecting left dominant side. Review of the admission Nursing Comprehensive Assessment, dated 08/15/24, and located under the Assessments tab of the EMR, revealed the resident was assessed for bed rail usage, to include proper fit, no gaps between the rails and mattress, and alternatives attemptedReview of the annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/11/25 and located under the MDS tab of the EMR revealed a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, and policy review, the facility failed to ensure medications were administered in accordance with infection control measures for one (Resident (R) 108) of six residents reviewed in a total sample of 27. This failure placed residents at risk of cross-contamination.Findings included.Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R108 was admitted to the facility on [DATE] with a diagnosis of cerebral palsy (brain disorder at birth), respiratory failure, and was ventilator dependent. During an observation on 12/02/25 at 8:59 AM, Registered Nurse (RN) 1 entered R108's room with medications that were placed in four different medication cups for administering through a gastrostomy tube (G-tube-a tube inserted into the stomach to allow for nutrition and medications). RN1 then placed the four cups on an overbed table. She did not use a barrier, nor did she clean the table prior to placing the cups on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #: NJ00176749 Based on interviews and a review of the medical records and other facility documentation, it was determined that the facility staff failed to report an allegation of sexual abuse made by a resident (Resident #2) to the New Jersey Department of Health (NJDOH) as required. This deficient practice was identified for 1 of 4 residents (Resident #2) and was evidenced by the following: The surveyor reviewed Resident #2's medical record on 09/10/2024. The admission Record reflected the Resident #2 was admitted to the facility with medical diagnoses which included but not limited to: Type 2 Diabetes, Acute and Chronic Respiratory Failure, Morbid Obesity, Tracheostomy Status, Hypertension, Anxiety Disorder, Chronic Obstructive Pulmonary Disorder, and Other Seizures. Review of the most recent quarterly Minimum Data Set (MDS), an assessment tool dated 5/29/24, reflected the resident had a Brief Interview for Mental Status (BIMS) score of 0 out of 15, which indicated severely impaired cognition. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #: NJ00176749 Survey Dates: 09/10/2024 Census: 85 Sample Size: 4 Based on interviews and a review of the medical records and other facility documentation, it was determined that the facility staff failed to investigate an alleged incident of sexual abuse made by a resident (Resident #2) to the New Jersey Department of Health (NJDOH) as required. This deficient practice was identified for 1 of 4 residents (Resident #2) and was evidenced by the following: The surveyor reviewed Resident #2's medical record on 09/10/2024. The admission Record reflected the Resident #2 was admitted to the facility with medical diagnoses which included but not limited to: Type 2 Diabetes, Acute and Chronic Respiratory Failure, Morbid Obesity, Tracheostomy Status, Hypertension, Anxiety Disorder, Chronic Obstructive Pulmonary Disorder, and Other Seizures. Review of the most recent quarterly Minimum Data Set (MDS), an assessment tool dated 5/29/24, reflected the resident had a Brief Interview for Mental Status (BIMS) score of 0…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-24 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the interview and record review, it was determined that the facility failed to ensure that the resident's primary physicians a.) signed and dated monthly physician orders and b.) wrote physician progress notes every other month alternating with the nurse practitioner. The deficient practice was observed for 10 of 20 residents (Resident #38, 37, 45, 72, 74, 16, 41, 63, 1, and 78) reviewed and occurred over a 6-month period. The deficient practice was evidenced by the following: 1. A review of the hybrid medical record for Resident #38 revealed the physician electronically signed monthly physician orders for the month of March 2024. There were no other monthly physician orders signed within the past 6 months. Additionally, there were no monthly progress notes written by the physician in the previous 6 months. 2. A review of the hybrid medical record for Resident #37 revealed the physician electronically signed the March 2024 monthly physician orders. There were no other signed monthly physician orders in the past 6 months. Additionally, there were no monthly physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, it was determined that the facility failed to complete and submit electronically the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care of all residents, within 14 days of completing the resident's assessment and in accordance with the Center's for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) Manual. This deficient practice was identified for 1 of 20 residents (Residents #136). This deficient practice was evidenced by the following: On 05/14/24, at 9:41 AM, the surveyor observed Resident #63 lying in bed watching television. The resident was able to answer the surveyor's inquiry. Resident #63's electronic medical record (eMR) revealed the following information: According to the admission Record (an admission summary) (AR), Resident #63 was admitted to the facility with diagnoses that included but were not limited to urinary tract infections. The Quarterly Minimum Data Set (QMDS), dated [DATE], indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, it was determined that the facility failed to accurately code the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care of all residents, in accordance with the federal guidelines for 2 of 20 residents (Resident #63, and #85) reviewed for the accuracy of MDS coding. The deficient practice was evidenced by the following: 1. On 5/14/24, at 9:41 AM, the surveyor observed Resident #63 lying in bed watching television, able to answer the surveyor's inquiry. The resident stated that they had a bowel movement at least once daily and had no problem. Resident #63's electronic Medical Record (eMR) revealed the following information: According to the admission Record (an admission summary) (AR), Resident #63 was admitted to the facility with diagnoses that included but were not limited to urinary tract infections. The Quarterly Minimum Data Set (QMDS), dated [DATE], indicated that the facility assessed the resident's cognitive status using a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to maintain the nursing professional standard of clinical practices by not accurately documenting the bowel elimination status of 1 of the 20 residents (Resident #63) who had been reviewed for urinary catheter. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist. The deficient practice was evidenced by the following: On 5/14/24, at 9:41 AM, the surveyor observed Resident #63 lying in bed watching television, able to answer the surveyor's inquiry.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of other pertinent provided facility documents, it was determined that the facility failed to ensure that oxygen care and services were provided according to the standard of clinical practice in one (1) of (1) residents observed for respiratory care. The deficient practice was evidenced by the following: On 5/15/24 at 11:34 AM, the surveyor interviewed Resident #85. During the interview, the surveyor observed that the resident was receiving oxygen by a nasal cannula (a tube attached to an oxygen source that delivers oxygen to the resident via the nostrils). The surveyor observed that the nasal cannula was not positioned in the nostrils of the resident and was located to the left of the resident's nose, on the cheek. Further observation of the oxygen supply tubing revealed that it was attached to a central wall supply and there were no other markings on the tubing or nasal cannula denoting when the tubing and nasal cannula was applied. The resident stated that they are feeling okay with no concerns. On 5/16/24 at 12:55 PM, the surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-26 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint NJ # 167624 Based on observation, interview, and review of pertinent documentation, it was determined that the facility failed to follow Centers for Disease Control (CDC) guidance and implement infection control practices to mitigate the spread of multiple multi-drug resistant organisms (MDROs) during an outbreak which began on 09/15/23. The facility failed to: a) implement infection control surveillance per facility policy for MDROs- Carbapenem-Resistant Acinetobacter Baumannii (CRAB-bacteria resistant to nearly all antibiotics and difficult to control and irradicate from the environment), and Candida Auris (CA- a dangerous fungus that can be difficult to identify and treat), and b) staff donned (put on) the required personal protective equipment (PPE) prior to entry to a resident room who was on Transmission Based Precautions. This deficient practice was identified on 1 of 2 resident units, for 2 of 2 employees observed in TBP resident rooms and was evidenced by the following: Reference: https://www.cdc.gov/hai/pdfs/cre/crab-handout-v7-508.pdf…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation interview and review of facility records, it was determined that the facility failed to ensure an accurate inventory of controlled medications (narcotic medications) dispensed from the facility's automated medication dispensing system (AMDS). The deficient practice was observed on the automatic medication dispensing system located on the South Wing nursing office and evidenced by the following: On 2/18/22 at 10:05 AM, the surveyor reviewed the facility's DEA 222 forms and asked the Regional Clinical Specialist (RCS) a Registered nurse if he could provide the surveyor signed off logs showing that narcotics are being accounted for in the facility's AMDS. On 2/18/22 at 11:55 AM, the Licensed Nursing Home Administrator (LNHA) told the surveyor team that the Assistant Director of Nursing (ADON) were unable to locate the accountability form for the controlled medications accountability for the month of February 2022. On 2/18/22 at 12:05 PM, the surveyor in the presence of the LNHA was brought to the Nursing office on the South wing nursing unit which contained the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to follow accepted standards of infection control to reduce the spread of infection as observed for 2 of 2 Licensed Practical Nurses (LPN #1 and LPN #2) and 3 of 3 Housekeepers (HK #1, HK #2, and HK #3). The deficient practice is evidenced by the following. 1. On 2/16/22 at 11:00 AM the surveyor observed LPN #1 perform a pressure ulcer treatment on Resident #42. The surveyor and LPN #1 reviewed the physician's order on the electronic record - cleanse sacral pressure ulcer with normal saline solution, pat dry, pack wound with calcium alginate and cover with a dry dressing daily and as needed if soiled, initiated 12/25/21. LPN #1 stated the resident had a stage 4 (full thickness) pressure ulcer on the sacrum. LPN #1 performed hand hygiene, donned gloves, and sanitized the over bed table with an antiseptic wipe. LPN #1 removed her gloves and, without performing hand hygiene, assembled supplies for the treatment. LPN #1 entered the resident's room, donned gloves, and began the treatment. LPN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-23 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to maintain professional standards of clinical practice by failing to document injection sites on the electronic Medication Administration Record (eMAR) for 1 of 18 residents (Resident #70) reviewed. The deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to ensure that oxygen therapy was administered to a resident in accordance with physician's orders. This was found with 2 of 6 residents reviewed, Resident #63 and Resident #61. The deficient practice was evidenced by the following: 1. On 2/11/22 at 11:00 AM, the surveyor observed Resident #63 walking from the bathroom to sit on bed. The surveyor observed Resident #63 putting on a tracheostomy collar over the tracheostomy (a surgical opening in the windpipe). The tracheostomy collar delivered the oxygen to the resident via the tracheostomy. The resident stated that he/she was encouraged to keep the oxygen on. The surveyor reviewed the electronic medical record (EMR) of Resident #63 which revealed the following: According to the Resident Face Sheet, Resident #63 was admitted with diagnoses that included Respiratory Failure and Chronic Obstructive Pulmonary Disease. The Annual Minimum Data Set (MDS), an assessment tool…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined the facility failed to consistently assess a resident upon return from the dialysis center. The deficient practice was observed for 1 resident, #74, of 1 reviewed for dialysis and is evidenced by the following. On 2/11/22 at 1:08 PM, the surveyor observed the resident in bed with eyes closed. The resident was discharged from the facility on 2/14/22. On 2/15/22 at 9:54 AM, the surveyor interviewed the unit Licensed Practical Nurse (LPN). The LPN stated the pre dialysis resident assessment was documented on the top of the Nursing Facility/Dialysis Center Communication Record (a paper which travels with the resident to and from the dialysis clinic). She stated the post dialysis assessment is documented in the electronic medical record nursing progress notes. On 2/15/22 at 10:07 AM, the surveyor interviewed the Registered Nurse Unit Manager (RNUM). The RNUM stated there is no hard documented resident assessment performed after the resident returned from the dialysis center. There is no specific place for it on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to properly label, store and dispose of medications in 3 of 6 medication carts inspected. This deficient practice was evidenced by the following: On [DATE] at 10:20 AM, the surveyor inspected the East wing medication cart #1 in the presence of a Licensed Practical Nurse (LPN#1). The surveyor observed an opened bottle of Glucose testing solution and an opened Anoro Ellipta Inhaler that were not dated. The surveyor interviewed LPN #1 who stated that once a bottle of Glucose testing solution and an Anoro Ellipta inhaler are opened they should have been dated. On [DATE] at 11:15 AM, the surveyor inspected the East wing medication cart #2 in the presence of LPN #2. The surveyor observed an opened Humalog insulin vial that had an opened date of [DATE] and was expired. The surveyor also observed a Levemir insulin pen that was in a bag with another resident's name and that was label for Basaglar insulin pen. The surveyor also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-23 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and policy review, it was determined that the facility failed to a.) store potentially hazardous foods in a manner to prevent food borne illness, b.) failed to sanitize and air-dry steam table pans in a manner to prevent microbial growth and c.) failed to maintain the kitchen environment and equipment in a sanitary manner to prevent contamination from foreign substances and potential for the development a food borne illness. This deficient practice was evidenced by the following: On 2/14/22 at 9:47 AM, in the presence of the Dietary Supervisor and Regional Food Service Director, the surveyor observed the following: 1. In the food preparation area, on a shelf over top of the convection ovens, the surveyor observed three full sized sheet pans which were stacked with water between them. 2. The surveyor observed two of three red sprinkler caps and fire suppression poles above the cook top area, which were soiled with gray colored dust-like particles. 3. In the dry storage area, the surveyor observed a random sampling of dented cans which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-12-03 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to post the daily staffing report. This deficient practice has the potential to affect all 104 residents and visitors by not accurately informing them of the available nursing staff to care for the residents.Findings include:During an observation on 11/30/25 at 8:00 AM, the New Jersey Department of Health Nursing Home Resident Care Staffing Report was located on a table in the lobby, visible to the public, and noted to have a posting date of 11/28/25. The next posting behind the 11/28/25 one was dated 11/25/25.During an interview on 11/30/25 at 8:30 AM, the Director of Nursing (DON) stated, On the weekends it is not done. The staffing coordinator is the one responsible for placing the staff posting in the lobby, and she does that when she works.During an interview on 12/01/25 at 1:30 PM, the Staffing Coordinator (SC) stated, I do these postings Monday through Friday and then on the weekends, they are not done. I have it on my computer, and I could send it over, but I don't know if the supervisors would know…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$42,630 in federal fines across 2 penalties.

  • $7,266 — penalty dated 2025-12-11
  • $35,364 — penalty dated 2025-07-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COMPLETE CARE — 85 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 3 of 54.4-1.4 vs chain
The other 84 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Complete Care At Chestnut Hill LLCPassaic, NJ 1 of 5Complete Care At HagerstownHagerstown, MD 1 of 5Complete Care At Harston Hall LLCFlourtown, PA 1 of 5Complete Care At Kimberly Hall NorthWindsor, CT 1 of 5Complete Care At Laplata LLCLaplata, MD 1 of 5Complete Care At Milford Manor LLCWest Milford, NJ 1 of 5Complete Care at Care AgeBrookfield, WI 1 of 5Complete Care at KensingtonWaukesha, WI 1 of 5Complete Care at Maple Grove LLCMadison, WI 1 of 5Complete Care at Margate ParkChicago, IL 1 of 5Complete Care at the BoulevardChicago, IL 2 of 5Complete Care At Brakeley ParkPhillipsburg, NJ 2 of 5Complete Care At Fox HillVernon, CT 2 of 5Complete Care At Harborage LLCNorth Bergen, NJ 2 of 5Complete Care At Harrington CourtColchester, CT 2 of 5Complete Care At HyattsvilleHyattsville, MD 2 of 5Complete Care At Inglemoor, LLCEnglewood, NJ 2 of 5Complete Care At Monmouth, LLCLong Branch, NJ 2 of 5Complete Care At Ocean Grove LLCOcean Grove, NJ 2 of 5Complete Care At Prospect Heights LLCHackensack, NJ 2 of 5Complete Care At Regent LLCHackensack, NJ 2 of 5Complete Care at Christian Home LLCWaupun, WI 2 of 5Complete Care at Grande PrairiePleasant Prairie, WI 2 of 5Complete Care at Heritage LLCDundalk, MD 2 of 5Complete Care at Linwood, LLCLinwood, NJ 2 of 5Complete Care at Nazareth LLCStoughton, WI 2 of 5Complete Care at Voorhees, LLCVoorhees, NJ 2 of 5Complete Care at Wall LLCWall, NJ 3 of 5Complete Care At Fair Lawn EdgePaterson, NJ 3 of 5Complete Care At Holiday CityToms River, NJ 3 of 5Complete Care At Lehigh LLCMacungie, PA 3 of 5Complete Care At Oak Ridge LLCCharleston, WV 3 of 5Complete Care At Orange ParkEast Orange, NJ 3 of 5Complete Care At Phillipsburg, LLCPhillipsburg, NJ 3 of 5Complete Care At Severna Park LLCSeverna Park, MD 3 of 5Complete Care At Shrewsbury LLCShrewsbury, NJ 3 of 5Complete Care At Silver Lake LLCDover, DE 3 of 5Complete Care At SpringbrookSilver Spring, MD 3 of 5Complete Care at Brick LLCBrick, NJ 3 of 5Complete Care at Corsica Hills LLCCentreville, MD

Showing 40 of 84; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LAKEVIEW OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/03/2023
LAKEVIEW HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 11/03/2023
SMS 2021 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 11/03/2023
DES CAPITAL LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 11/03/2023
JRK INVESTMENTS LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 11/03/2023
KLUGMAN, JACOBIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 11/03/2023
STEIN, SHALOMIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; TRUSTEE OF THE SNFsince 11/03/2023
STERNBUCH, DANIELIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 11/03/2023
GRELLA, WILLIAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2023
MULLER, RAPHOELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/12/2023
SCHWARTZ, HERSHELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2023
LAKEVIEW PC PROPCO LLCOrganizationADP OF THE SNFsince 11/03/2023
LAKEVIEW PROPCO HOLDCO LLCOrganizationADP OF THE SNFsince 11/03/2023
KOLINSKY, SANDRAIndividualADP OF THE SNFsince 07/19/2023

CMS files one row per role, so the 26 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.0M
Net patient revenuemost recent cost report
-11.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 70%Medicare 13%Other / private 17%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$495per resident / day
operating cost
$15,050per month
≈ monthly operating cost
$446per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NJ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.

Typical monthly cost in New Jersey
$12,775/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$8,710/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315110. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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