Complete Care at Voorhees, LLC
3001 Evesham Road, Voorhees, NJ 08043 · For profit - Limited Liability company · 190 certified beds · (856) 751-1600 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $23,520 in federal fines (most recent 2026-05-01)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (56%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.6% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.7% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 6.8% | 12.1% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.0% | 2.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.4% | 8.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 24.3% | 18.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 95.8% | 97.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 5.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.6% | 15.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.6% | 12.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 32.3% | 80.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 30.3% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.4% | 8.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.63 | 2.07 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.13 | 1.11 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 84 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 83.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 78 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.5%CMS range 38.5–59.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 6.3–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 83.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 79.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 73.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.3–11.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.34 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 190 beds and averages 179.4 residents a day — about 94% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 3.60 on weekdays — 7% thinner on weekends. RN hours go from 0.35 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 11 most serious are shown; the remaining 24 are one tap away and print in full.
- Immediate jeopardy · J2023-09-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review, and facility policy review, the facility failed to ensure the proper sanitization of a glucometer used to obtain blood glucose results for two (Residents (R) R61 and R81) of seven residents reviewed during medication administration observations. This failure had the potential to lead to serious illness and death for R61 and R81 related to the transmission of blood borne pathogens from resident to resident via the un-sanitized glucometer. In addition, the facility failed to ensure all areas in the laundry room were cleaned. The facility's Administrator was informed on 09/27/23 at 5:10 PM, that Immediate Jeopardy existed related to the failure to ensure that two of seven residents identified as receiving blood glucose checks received glucometers properly sanitized in between resident use. The facility provided an Immediate Jeopardy Removal Plan that was accepted on 09/28/23 at 2:33 PM. The survey team validated the implementation of the removal plan through…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-19 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, medical record review, and review of other pertinent facility documents on 02/17/2026 and 02/19/2026, it was determined that the facility failed to promptly notify the Physician about a resident's abnormal urine culture result. The facility also failed to follow its policy titled Physician, Physician Assistant, Nurse Practitioner or Clinical Nurse Specialist Lab Notification. This deficient practice was identified for 1 of 6 residents (Resident #6) reviewed for laboratory results.This deficient practice was evidenced by the following: According to the admission Record (AR), Resident #6 was admitted to the facility with diagnoses which included but were not limited to: Acute Kidney Failure (a rapid loss of kidney function), Diabetes (high blood sugar levels), and Urinary Tract Infection (bacteria infection in the bladder, kidneys).A review of Resident #6's most recent Quarterly Minimum Data Set (MDS), an assessment tool dated 11/16/2025, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 6 out of 15, which indicated the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, medical record review, as well as review of other pertinent facility documents on 08/27/2025 and 08/29/2025, it was determined that the facility failed to administer medications in accordance with the acceptable standard of nursing practice, and to follow the facility policy on Medication Administration.This deficient practice was identified for 1 of 9 sampled residents (Resident #7) reviewed for medication administration and was evidenced by the following:According to the admission Record, Resident #7 was admitted to the facility with diagnoses that included but were not limited to: Depression (mental health condition characterized by a feeling of sadness), Anxiety (a feeling of worry, nervousness or unease) Critical Illness Myopathy (any disease or disorder that affects the muscles, specifically the skeletal muscles that control voluntary movement), and Constipation. A review of Resident #7's quarterly Minimum Data Set (MDS), an assessment tool dated 07/22/25, revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 15, indicating the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint # NJ 00185028 and NJ00185373 Based on interviews and record review, as well as a review of pertinent facility documents on 5/2/2025, it was determined that the facility failed to administer the medications in accordance with the acceptable standard of nursing practice and follow the facility policy on Administering Medications for 4 of 7 sampled residents (Resident #2, Resident #3, Resident #4 and Resident #5) reviewed for medication administrations. This deficient practice was evidenced by the following: According to the admission RECORD (AR), Resident #2 was admitted to the facility with diagnoses that included but were not limited to: Multiple Sclerosis (a chronic autoimmune disease that affects the central nervous system (brain and spinal cord)), Neuromuscular Dysfunction of the Bladder (the nerves that carry messages back and forth between the bladder and the spinal cord and brain don't work the way they should), and Calculus of the Kidney (solid masses or crystals that form from substances (like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe consistent manner. This deficient practice was evidenced by the following: On 1/2/25 from 10:00 AM until 10:51 AM, the surveyor observed the following in the presence of the Food Service Director (FSD): 1. There was no trash can at the handwashing sink at the entrance to the galley of the kitchen. The nearest trash can was covered with a lid and failed to contain a foot pedal. The FSD stated that the lid was normally removed during food service. 2. The oven in the galley of the kitchen was heavily soiled. The FSD stated that it was cleaned two weeks ago. 3. The lower double convection oven in the galley of the kitchen was soiled with a thick, black substance. The FSD stated that it was recently cleaned. The FSD failed to provide the surveyor with documented evidence to account for when the ovens were cleaned at that time. 4. Dietary Aide (DA) #1 who operated the dish machine wore a beard guard beneath his chin which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure that the residents' dining experience was provided in a manner to promote dignity and respect of the residents. This deficient practice was identified in 1 of 5 units observed (the 100 unit) and was evidenced by the following: 1.) On 1/9/25 at 10:00 AM, during the surveyor-conducted resident council meeting, 4 of 4 residents (Resident #6, #60, #71 and #98) who attended the meeting stated that roommates did not get served their meal trays at the same time. 2.) On 1/7/25 at 9:27 AM, the surveyor observed the breakfast meal on the high end of the 100 unit and Resident #71 was delivered his/her breakfast tray. Resident #71 stated we don't get our meal trays delivered at the same time. At that time, the surveyor observed Resident #117 (Resident #71's roommate) standing at his/her doorway of their room and stated, I'm waiting for my breakfast tray. At 9:38 AM, the surveyor observed several residents on the unit had not received their breakfast trays. The Certified Nursing Assistant (CNA #4) confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #: NJ180809 Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to maintain the resident environment, equipment and living areas in a safe, sanitary, and homelike manner for 3 of 35 residents (Resident #106, #107, and #126) and air temperature log for 5 of 5 units observed during environmental rounds. This deficient practice was evidenced by the following: 1.) On 1/3/2025 at 12:13 PM, the surveyor toured the 500 Unit, which was noted to be chilly in the hallway near room [ROOM NUMBER]. The hatch door leading to the attic was observed to be partially open. The Director of Maintenance (DM) took the air temperature, which registered at 65 degrees. A review of the Air Temperature audit logs from 12/1 2024 to 1/8/25 revealed the following: On 12/3/2024: The 100 Unit shower room was documented as 70 degrees. The 300 Unit shower room was documented as 70 degrees. The 400 Unit shower room was documented as 69 degrees. On 12/18/2024: The 100…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-13 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint NJ #'s:168726, 168827, and 175632 Based on observation, interviews, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure medications were administered within the physician's order scheduled time in accordance with professional standards of practice for 2 of 35 residents (Resident #86 and #160) reviewed for professional standards of practice. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and executing medical regimens as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes Annotated, Title 45,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-13 · tag F0687 — failed to care for feet properly — patternProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #: NJ175632 Based on observation, interviews, record review and review of pertinent facility documents, it was determined that the facility failed to provide foot care and services for 1 of 1 resident (Resident #86) reviewed for foot care. This deficient practice was evidenced by the following: On 1/2/25 at 10:27 AM, during the initial tour the surveyor observed Resident #86 lying in bed sleeping. On 1/3/25 at 10:22 AM, the surveyor reviewed the medical record for Resident #86. A review of the admission Record, an admission summary, revealed the resident had diagnoses which included, Diabetes Mellitus (DM- high blood glucose), abnormalities of gait (a person's manner in walking) and mobility, and Alzheimer's disease. A review of the individual comprehensive care plan (ICCP) included a focus area, dated 11/10/23, that the resident had DM. Interventions included: inspect feet daily, wash feet daily, dry thoroughly, and may use a light dusting powder or lotion. On 1/7/25 at 10:32 AM, the surveyor observed the resident lying in bed, dressed and their fingernails were trimmed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-13 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to adjust medication administration times to accommodate for scheduled dialysis times. This deficient practice was identified for 1 of 1 resident (Resident # 33) reviewed for dialysis and was evidenced by the following: On 1/2/24 at 10:15 AM, the surveyor observed that Resident #33 was not in his/her room. Per the staff, Resident #33 was at dialysis. On 1/7/24 at 10:18 AM, the surveyor interviewed Resident #33 who stated that his/her Midodrine medication (used to treat low blood pressure) was ordered three (3) times a day and he/she did not receive the medication at noon on his/her dialysis days. The resident stated the midodrine medication was scheduled for 6 am, 12 noon and 6pm, and the nurses were supposed to send the medication with him/her to dialysis for the noon dose. Resident #33 further stated that he/she had low blood pressure and was dizzy at dialysis the day before. Resident #33 stated that the medication was not adjusted around her dialysis times…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-13 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #: NJ175632, 176860 Based on observation, interview, and review of pertinent documentation, it was determined that the facility failed to ensure appetizing and palatable temperature of food for 1 of 1 lunch meal on 1 of 5 nursing units (300 Unit). This deficient practice was evidenced by the following: 1. On 1/3/25 at 9:21 AM, the surveyor conducted a Resident Council meeting which included four residents (Resident #6, #60, #71 and #98). All four residents informed the surveyor that the food was served cold and was not appetizing or recognizable. On 1/7/25 at 11:17 AM, the surveyor informed the Food Service Director (FSD) and the District Food Service Manager (DFSM) that they wanted to observe a lunch meal service for the day including food temperatures. The DFSM stated that all hot foods should be above 135 F on the food service line. The surveyor asked the FSD to calibrate a thin probe thermometer in their presence, which the FSD completed using an ice bath, and the thermometer reached 32 F (degrees Fahrenheit). On 1/7/25 at 11:46 AM, the surveyor observed the DFSM who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · D2025-01-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #: NJ00174162 Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to a.) provide nail care to a resident who required assistance with the activities of daily living (ADL) and b.) implement the comprehensive care plan. This deficient practice was identified for 1 of 8 residents (Resident #118) reviewed for activities of daily living. This deficient practice was evidenced as follows: 1.) On 1/7/25 at 11:07 AM, during an incontinence tour, while accompanied by Licensed Practical Nurse/Unit Manager (LPN) #1 and Certified Nurse Assistant (CNA) #2, the surveyor observed Resident #118 bilateral (b/l) lower legs with multiple blister-like areas containing some dried blood. The LPN/UM#1 stated that the resident scratches themselves. Resident #118's fingernails were observed to be medium in length and contained reddish-brown blood-like residue under multiple fingernails and thick brown fecal-like matter under their right thumb. A review of the admission Record, an admission summary, revealed the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-13 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Complaint #: NJ172440 Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to ensure that resident dietary preferences were accurately identified and implemented for 4 of 21 residents (Resident #20, #39, #107, and #275) reviewed for dining and was evidenced by the following: On 1/3/25 at 10:00 AM, during a surveyor-conducted resident council meeting, 4 out of 4 residents (Residents #6, #60, #71 and #98) stated that condiments such as cream, sugar, mustard, and mayonnaise would not be on the meal trays and that the facility did not honor food preferences on their meal tickets. The residents also stated that when they ask for a substitute food item than what was on their meal ticket, it can take a long time for another meal tray, or they don't get it at all. 1. On 1/3/25 at 11:36 AM, the surveyor observed Resident #107 seated in a wheelchair in his/her room. The resident stated that his/her meal ticket listed no bread, no citrus, and no tomato, but received bread on his/her meal tray. On 1/3/25 at 1:02 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-29 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide a fully completed Form CMS-10055 (Centers for Medicaid and Medicare Services) Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) to include the cost of continued services for three of three residents (Resident (R) 388, R389, and R57) reviewed for liability notices out of a total sample of 41 residents. This failure prevents the resident or responsible party the ability to make an informed decision related to the cost of continued services. Findings include: 1. Review of the beneficiary notice provided by the facility revealed R389 was admitted to Medicare Part A Skilled Services on 02/15/23. The last covered day of Part A Skilled Services was 04/12/23. The SNFABN was issued on 04/04/23 by the Social Services Director (SSD) to the responsible party. In the section labeled . F. Estimated Cost . the SSD did not put a cost. This failure to include the estimated cost prevented the resident representative from making an informed decision about continuing to receive physical and occupational services. 2. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-29 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure food was palatable for nine out of 41 sampled residents (Residents (R)28, R102, R40, R60, R119, R189, R89, R188, R97), for 27 residents residing on the 200 unit, and for six residents who attended the resident council interview out of 146 total residents who resided in the facility. Findings include: 1. Interviews with seven residents revealed concerns with food palatability: a. During an interview on 09/26/23 at 11:08 AM, R28 stated she had been served a moldy peanut butter and jelly sandwich. R28 stated the food was not good and the food was cold (when it should be hot). Review of R28's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/30/23 in the electronic medical record (EMR) under the MDS tab revealed R28 had intact cognition with a Brief Interview for Mental Status Score (BIMS) of 15 out of 15 (score of 13 - 15 indicates intact cognition). b. During an interview on 09/25/23 at 9:50 AM, R189 stated the food was terrible and the coffee and food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-29 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and facility policy review, the facility failed to ensure meals were served at regular times comparable to those in the community, failed to ensure there was not more than a 14-hour lapse between dinner and breakfast the next morning, and failed to ensure a substantial evening snack was offered to residents. In addition, the greater than 14-hour timeframe between dinner and breakfast the next day, had not been approved by the resident group. These failures had the potential to affect 142 out of 146 residents (four residents received nutrition via tube feeding.) Findings include: 1. Review of the undated Truck Delivery Log provided by the facility revealed there were nine carts (trucks) that delivered food to residents. The first meal cart was delivered to Unit Five at 7:36 AM, lunch was delivered at 11:36 AM, and dinner was delivered at 4:24 PM. The time span from dinner to breakfast was greater than 15 hours. The last meal cart was delivered to Unit Four dayroom two at 8:24 AM, lunch was delivered at 12:30 PM, and dinner was delivered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, record review, and facility policy review, the facility failed to ensure the kitchen dish room, floor, countertops, and wall behind the dish machine was maintained in a sanitary condition creating the potential for the spread of foodborne illness for 142 out of 146 residents who resided in the facility (four received nutrition via tube feeding). In addition, the facility failed to adhere to proper hand hygiene when serving meals to residents on the secured unit during food delivery to the adjoining dining rooms and the resident's individual rooms. Findings include: 1. During the initial tour of the kitchen with the Dietary Director (DD) on 09/25/23 from 10:14 AM to 10:43 AM, the following concerns were noted: a. The garbage can in the handwashing area had a foot operated pedal which opened the garbage can. After the surveyor washed her hands and operated the foot pedal, the top interior surface of the garbage can lid was observed to be covered (approximately a third of the lid) with a green/black fuzzy substance. This would have been visible every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-29 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure the antibiotic screening documentation was completed for the use of antibiotics including identifying trends and implementing protocols to monitor the antibiotic use, measure the effectiveness of the antibiotics, and create an action plan to lower the use of antibiotics that did not meet the screening criteria for R91 and all residents receiving antibiotics with the potential to affect any residents who have taken antibiotics. Findings include: 1. Review of August 2023 Infection Log revealed there were five residents who received antibiotics for urinary tract infections. All five residents received a complete course of antibiotics as ordered. All five of them did not meet the antibiotic criteria. Review of the Order Listing Report, provided on paper and dated 09/29/23, revealed 17 residents had antibiotics in the month of September. There was no documentation in the electronic medical record (EMR) or in the Infection Preventionist's (IP) paper documents for any of the 17 residents who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-29 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interview, and facility policy review, the facility failed to conduct regular inspection of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for four (Resident (R) 288, R41, R72, and R240) of seven residents reviewed for bed rail use of 41 sample residents. These failures had the potential to cause risk of entrapment or injury due to use of bed rails for these four residents. Findings include: 1. Review of R288's admission Record, located in the Profile tab of the electronic medical record (EMR), revealed she was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including: ataxia (poor balance), Alzheimer's disease with agitation, muscle weakness, abnormal posture, and delirium. Review of R288's significant change Minimum Data Set (MDS) assessment under the MDS tab of the EMR, with an Assessment Reference Date (ARD) of 08/01/23, revealed she was unable to complete the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to maintain the proper Advance Directive after one (Resident (R) 112) out of five residents reviewed for advance directives in a total sample of 41 residents. The facility's failure had the potential to prevent the residents from having their wishes granted for advance directives. Findings include: Review of R112's Face Sheet located in the electronic medical record (EMR) under the Profile tab, revealed R112 was admitted to the facility on [DATE] with diagnoses that included Trigeminal neuralgia, altered mental status, unspecified severe protein calorie malnutrition. Review of R112's Advance Directive, located in the EMR under the Miscellaneous tab, revealed R112 was documented as a Do Not Resuscitate (DNR). Review of R112's Orders, dated 02/18/23 and located in the EMR under the Orders tab, revealed a DNR code status order. Review of R112's New Jersey Universal Transfer Form, dated 06/28/23 and located in the EMR under the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and facility policy review, the facility failed to protect the rights of one (Resident (R) 121) of five residents reviewed for abuse of 41 sample residents to be free from physical abuse by another resident (R44). This failure had the potential to cause physical injury and/or psychological harm to R121. Findings include: A. Review of R121's admission Record, located in the Profile tab of the electronic medical record (EMR) revealed she was admitted to the facility on [DATE] with diagnoses including dementia with psychotic disturbance and agitation, anxiety, depression, mood disorder, and psychosis. R121 resided on the secure dementia care unit. Review of R121's quarterly Minimum Data Set (MDS) assessment under the MDS tab of the EMR, with an Assessment Reference Date (ARD) of 02/12/23, revealed she was unable to complete the Brief Interview for Mental Status (BIMS) and was assessed by staff with memory problems and severely impaired cognition. R121 was rarely/never able…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and facility policy review, the facility failed to develop policies and procedures that identified abuse, including resident-to-resident abuse, in order to prohibit and prevent abuse for one (Resident (R) 121 of five residents reviewed for abuse of 41 sample residents. This failure had the potential to cause physical injury and/or psychological harm to R121. Findings include: Review of R121's admission Record, located in the Profile tab of the electronic medical record (EMR) revealed she was admitted to the facility on [DATE] with diagnoses including dementia with psychotic disturbance and agitation, anxiety, depression, mood disorder, and psychosis. R121 resided on the secure dementia care unit. Review of R44's admission Record under the Profile tab of the EMR revealed she was admitted to the facility on [DATE] with diagnoses including subdural hemorrhage, hemiplegia, depression, anxiety, mood disorder, stroke, and dementia. She resided in the secure dementia care unit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to ensure the comprehensive Care Plan was revised to reflect resident-specific information regarding behavioral symptoms and activities of daily living (ADL) assistance for two (Resident (R) 119 and R288) of 41 sample residents. These failures had the potential to lead to unmet behavioral and/or ADL needs for these two residents due to a lack of care-planned interventions. Findings include: 1. Review of R119's admission Record located in the Profile tab of the electronic medical record (EMR) revealed he was admitted to the facility on [DATE] and re-admitted on [DATE]. R119 had diagnoses including Alzheimer's disease with behavioral disturbance, cognitive communication deficit, muscle weakness, major depressive disorder, anxiety disorder, and repeated falls. Review of R119's quarterly Minimum Data Set (MDS) assessment located in the MDS tab of the EMR, with an Assessment Reference Date (ARD) of 08/05/23, revealed he scored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and facility policy review, the facility failed to ensure a newly identified area of skin breakdown was assessed and treated in a timely manner for one (Resident (R) 121) of five residents reviewed for pressure ulcers of 41 sample residents. This failure had the potential to cause further deterioration or infection of R121's wound. Findings include: Review of R121's admission Record, located in the Profile tab of the electronic medical record (EMR) revealed she was admitted to the facility on [DATE] with diagnoses including dementia with psychotic disturbance and agitation, hip fracture, osteoarthritis, and type one diabetes. Review of R121's quarterly Minimum Data Set (MDS) assessment under the MDS tab of the EMR, with an Assessment Reference Date (ARD) of 09/12/23, revealed she was unable to complete the Brief Interview for Mental Status (BIMS) and was assessed by staff with memory problems and severely impaired cognition. R121 was rarely/never able to make herself…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure one out of six residents (Resident (R)62) reviewed for falls out of a total sample of 41 residents was adequately supervised resulting in a fall out of bed while the Certified Nursing Assistant (CNA) went to the bathroom to get supplies. Findings include: Review of the undated admission Record in the electronic medical record (EMR) under the Profile tab revealed R62 was admitted to the facility on [DATE]. R62's diagnoses included malnutrition, cerebral palsy, epilepsy, aphasia (language disorder with the inability to communicate), unspecified intellectual disabilities, spastic quadriplegic cerebral palsy, and contractures of multiple sites. Review of R62's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/03/23 in the EMR under the MDS tab revealed R62 was severely impaired in decision making, did not speak, was rarely or never understood, and was rarely or never understood by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure one of two residents (Resident (R)62), reviewed for tube feeding out of a total sample of 41 residents, had head of bed elevated high enough while the tube feeding was being administered, which placed the resident at risk for aspiration (when something such as food or liquid enters the airway or lungs). Findings include: Review of the undated admission Record in the electronic medical record (EMR) under the Profile tab revealed R62 was admitted to the facility on [DATE]. R62's diagnoses included malnutrition, cerebral palsy, epilepsy, aphasia (language disorder with the inability to communicate), unspecified intellectual disabilities, spastic quadriplegic cerebral palsy, and contractures of multiple sites. Review of R62's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/03/23 in the EMR under the MDS tab revealed R62 was severely impaired in decision making, did not speak, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interviews, and facility policy review the facility failed to ensure appropriate use of side rails through routine assessments for three (Residents (R) R72, R240, and R288) of 16 residents reviewed for accidents of 41 sample residents. Findings include: 1. R72's admission Record, dated 09/29/23 and found in the electronic medical record (EMR) under the Profile Tab, revealed the resident was admitted to the facility on [DATE] with diagnoses including atrial fibrillation, type 2 diabetes, and hemiplegia and hemiparesis following a stroke. R72's admission Minimum Data Set (MDS) assessment, dated 07/05/23 and found in the EMR under the MDS Tab, revealed a Brief Interview for Mental Status (BIMS) assessment score of seven out of 15 (severely cognitively impaired). The assessment indicated the resident required extensive assistance from staff to complete all of his activities of daily living (ADLs), including transfers in and out of bed, and indicated bed rails were not in use for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility policy review, the facility failed to ensure dates of newly identified wound and bed rail assessments were accurately reflected for two (Resident (R) 121 and R238) of 41 sample residents. This failure had the potential to cause further deterioration or infection of R121's wound or risk of entrapment or injury from side rail use for R238. Findings include: 1. Review of R121's admission Record, located in the Profile tab of the electronic medical record (EMR) revealed she was admitted to the facility on [DATE] with diagnoses including: dementia with psychotic disturbance and agitation, hip fracture, osteoarthritis, and type one diabetes. Review of R121's quarterly Minimum Data Set (MDS) assessment under the MDS tab of the EMR, with an Assessment Reference Date (ARD) of 09/12/23, revealed she was unable to complete the Brief Interview for Mental Status (BIMS) and was assessed by staff with memory problems and severely impaired cognition. She was at risk for pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-07 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of other facility documents, it was determined that the consultant pharmacist failed to respond to a medication-related irregularity in a timely and complete manner. This deficient practice was identified for 1 of 5 residents (Resident #55) reviewed for unnecessary medications and was evidenced by the following: On 05/27/22, the surveyor obtained and reviewed copies of the Consultant Pharmacist's (CP) Monthly Report. (A CP's note is a report of any medication-related irregularity or recommendation that needs to be addressed by the physician.) Review of the Consultant Pharmacist's Monthly Report, dated 04/28/22, revealed a recommendation to, Please update PRN Glucagon to include parameters. (Glucagon is a hormone that works within the body to control blood sugar levels. A medication form of the hormone is typically given when a blood sugar (BS) level is too low to maintain the normal biological functions of the body. Its use is implemented in conjunction with a parameter, a numerical or other measurable factor forming a condition that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-07 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of other facility documents, it was determined that the facility failed to a.) accurately transcribe a physician's order and b.) ensure that the resident received the psychotropic medication in accordance with the psychiatric recommendation. This deficient practice was identified for 1 of 5 residents (Resident #87) reviewed for unnecessary medications and was evidenced by the following: According to the admission Record, Resident #87 was admitted to the facility with diagnoses that included, but were not limited to, Major Depressive Disorder and generalized Anxiety Disorder. 1. Review of the Psychiatric Evaluation dated 03/11/22 revealed Resident #87's current mediation orders for Ativan (an antianxiety medication) 0.5 mg (abbreviation for milligram) every six hours PRN (as needed) times 14 days for diagnosis Anxiety and Lexapro (an antidepressant medication) 10 mg daily for diagnosis Depression. After the psychiatrist evaluated the resident, the Plan was to Extend PRN Ativan order for an additional 30 days as a bridge therapy for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe and consistent manner. This deficient practice was evidenced by the following: On 05/19/22 from 11:00 AM to 11:22 AM, the surveyor, accompanied by the Food Service Director (FSD), Executive Chef (EC), and District Manager in Training observed the following in the kitchen: 1. A stand up mixer on top of a wheeled cart was covered with a clear plastic bag. The mixer was cleaned and sanitized. Upon removal of the plastic cover, the surveyor observed unidentified debris and dead flies in the base of the bowl, which is a food contact surface. On 06/03/22 during a follow up interview, the EC stated, We haven't used this in two years. We put plastic wrap over the bowl to protect it. 2. The surveyor opened the lid to the bulk ice machine. The surveyor observed unidentified black debris on the white drip plate which was above the ice supply. The surveyor then obtained a paper towel and wiped the drip plate. The paper towel was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and review of other facility documents, it was determined that the facility failed to obtain a physician's order for the use of bed siderails. This deficient practice was observed for 1 of 2 residents (Resident #14) reviewed for position/mobility and was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling and provision of care supportive to or restorative of life and wellbeing, and executing medical regimes as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a licensed practical nurse is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of other pertinent facility documents, it was determined that the facility failed to follow a physician's order to offload a resident's heels. The deficient practice was observed for 1 of 3 residents (Resident #6) investigated for Pressure Ulcer/Injury and was evidenced by the following: On 05/19/22 at 11:03 AM, during the initial tour, the surveyor observed Resident #6 in bed. Resident #6's legs appeared to be contracted. At this time, the surveyor observed a heel boot (a cushion that protects the heels by relieving excess heel pressure from ulcers and pressure injuries) on the nightstand. On the same date at 11:20 AM, the surveyor observed no off-loading support was in place on Resident #6's heels. On 05/23/22 at 8:39 AM, the surveyor observed Resident #6 in bed. The resident did not have heel boots on or off-loading support for his/her heels. On 5/24/22 at 11:23 AM, the surveyor observed Resident #6 in bed. The resident did not have heel boots on or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of other facility documents, it was determined that the facility failed to follow a physician's order for the application of a palm protector to the left hand for one resident. This deficient practice was identified for Resident #9, 1 of 2 residents reviewed for limited range of motion and was evidenced by the following: On 05/23/22 at 11:59 AM and 1:06 PM, on 05/24/22 at 10:27 AM and 1:17 PM, on 05/25/22 at 8:05 AM, on 06/01/22 at 8:30 AM and 11:15 AM, and on 06/02/22 at 10:46 AM, the surveyor observed Resident #9 lying in bed with the head of the bed elevated. The surveyor observed the resident's left hand was closed with the fingertips touching the resident's palm with no palm protector in place. The surveyor further observed the resident was nonverbal, confused and could not follow directions to open his/her hand. According to the admission Record, Resident #9 was admitted to the facility with diagnoses that included, but were not limited to, contracture of the left hand. Review of the Quarterly Minimum Data Set (MDS),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to a.) follow a physician's order for floor mats to the floor while in bed and b.) follow fall prevention interventions as written on the resident's plan of care for a resident that was identified as a higher risk for falls. The deficient practice was identified for 1 of 4 residents reviewed for accidents (Resident #100) and was evidenced by the following: 1. During a tour of the facility on 05/19/22 at 12:10 PM, the surveyor observed Resident #100 with his/her eyes closed in bed, with the head of the bed slightly elevated. The surveyor further observed a blue mattress propped against the wall under the window. The surveyor did not observe floor mats on either side of the resident's bed. According to the Face Sheet, Resident #100 was admitted to the facility with diagnoses that included: Alzheimer's disease, dementia, muscle weakness, lack of coordination and unsteadiness on feet. Review of a Significant Change in Status Minimum Data Set (MDS), an assessment tool used to facilitate the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$23,520 in federal fines across 1 penalty.
- $23,520 — penalty dated 2026-05-01
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to COMPLETE CARE — 85 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 84 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 84; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PC NJ2 OPCOS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2021 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 95% | since 07/01/2021 |
| STEIN, SHALOM | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; TRUSTEE OF THE SNF | — | since 07/01/2021 |
| WELLTOWER OP, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 07/01/2021 |
| HOCH, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2021 |
| LOVE, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2021 |
| MERCADO, WANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2021 |
| PECORA, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2021 |
| SOLARZ, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2021 |
| AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| AURORA GUARDIAN HOLDCO IV, LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| AURORA GUARDIAN IV REALTY, LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| AURORA GUARDIAN PARTNERS M7 LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| J & R FAMILY INVESTMENTS, LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| J&R M7 FAMILY INVESTMENTS LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| L FRIEDMAN 2018 FAMILY TRUST | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| L FRIEDMAN FAMILY HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| LANDAU FAMILY INVESTMENT TRUST | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| M FRIEDMAN 2018 FAMILY TRUST | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| PC WTA ACQUISITION LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| PC WTA M7 LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| PEACE CAPITAL HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| VOORHEES CENTER NJ OWNER LLC | Organization | ADP OF THE SNF | — | since 07/01/2021 |
| RICCIARDI, MARISSA | Individual | ADP OF THE SNF | — | since 07/01/2021 |
CMS files one row per role, so the 34 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.
18 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 90% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $809K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NJ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315219. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.