Riverside Village

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 97 beds and averages 64.1 residents a day — about 66% occupied, or roughly 33 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.95 hrs/resident/day on weekends vs 3.63 on weekdays — 19% thinner on weekends. RN hours go from 0.56 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 10 most serious are shown; the remaining 17 are one tap away and print in full.

• Potential for harm · Dcited before2026-06-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record reviews, the facility failed to assess skin related to a blackened toe for 1 of 3 residents (Resident G) and failed to sign for medications immediately after administration for 2 of 3 residents reviewed for changes in condition. (Residents E and F) Findings include: 1. A records review was completed on 6/25/2026 at 9:33 A.M. for Resident G. Diagnoses included, but were not limited to, hemiplegia/hemiparesis following cerebral infarction left non-dominant side, chronic kidney disease stage 3, unspecified chronic obstructive reflux uropathy, unspecified severe protein calorie malnutrition, and adult failure to thrive. A Quarterly Minimum Data Set (MDS) assessment, dated 4/21/2026, indicated the resident exhibited a moderate cognitive deficit, had not exhibited behaviors of refusal of care, had impaired range of motion on his upper and lower extremities on one side, was dependent on staff for transfer needs, required moderate assistance for eating and had an indwelling urinary catheter and a colostomy. A current Care Plan, initiated on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
• Potential for harm · E2026-02-24 · tag F0585 — failed to handle grievances — pattern
  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview, the facility failed to readily provide grievance forms for residents to place an anonymous grievance for 65 of 65 residents.Finding includes:During a Resident Council meeting, on 2/19/2026 at 2:30 P.M., 12 of 12 residents in attendance indicated grievance forms were located behind the nursing station and they had to ask a staff member for a grievance form if they wanted to file a grievance. The residents indicated they were unable to file a grievance anonymously.During an observation and interview, on 2/19/2026 at 3:13 P.M., the Executive Director indicated grievance forms were located behind the nurse's station, but were not available for residents to obtain anonymously without asking for staff assistance. The Executive Director looked at one of the nurse's stations and there were no forms available in the plastic wall hanger behind the nurse's station. The Executive Director indicated the residents needed to ask for a grievance form.A policy was provided, on 2/24/2026 at 9:45 A.M., by the Executive Director. The policy titled, Resident Concerns…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-02-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to prepare, store and serve food in a sanitary manner in 1 of 1 kitchen and 1 of 2 dining halls. (Main Dining Hall) This had the potential to affect 62 of 64 residents who receive meals from the kitchen and 18 of 18 residents who ate in the Main Dining Hall. Findings include:1 An initial tour of the kitchen with the Dietary Manager (DM) was completed on 2/18/2026 at 9:39 A.M. During the tour, the following was observed:-A two door upright freezer had a thick black substance on the rubber seal and the stainless steel portion where the seal met the stainless steel. -The walk-in cooler had a container of concentrated beef broth base with a best by date of 12/2025.-The freezer had four unlabeled house made shakes without a date indicating when the shakes had been made or needed to be used by or discarded.- A large area of a dark brown substance was observed on the side of the stovetop and the side of the oven.During an interview on 2/18/2026 at 9:54 A.M., the DM indicated the thick black substance was mildew. He…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-02-24 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to follow a physician's order to notify the provider of a 3 pound weight gain in 1 day for 1 of 3 residents reviewed for edema. (Resident 33) Finding includes: A record review for Resident 33 was completed on 2/19/2026 at 12:52 P.M. Diagnoses included, but were not limited to, chronic congestive heart failure (CHF). A Quarterly Minimum Data Set (MDS) assessment, dated 1/12/2026, indicated Resident 33 received a diuretic daily for CHF. A Physician's Order, dated 1/14/2026, indicated Resident 33 was to be weighed daily and the physician was to be called for a gain of 3 pounds in one day or 5 pounds in one week. On 2/8/2026 the Medication Administration Record (MAR) indicated the resident's weight was 197 pounds and on 2/9/2026 it was 200.1 pounds, a gain of 3.1 pounds in one day. The MAR indicated the physician was not notified of the 3.1 pound gain. During an interview on 2/24/2026 at 10:09 A.M. the DON indicated the physician should have been notified of the weight gain. She further indicated the facility did not have a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-02-24 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
  Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to ensure showers were provided for 1 of 6 residents reviewed for ADL (Activities of Daily Living) care. (Resident 21)Finding includes:On 2/18/2026, at 2:39 P.M., Resident 21 was observed in the Memory Care unit dayroom with greasy, unkempt hair. On 2/20/2026, at 11:30 A.M., Resident 21 was observed in the dayroom of the Memory Care unit with her hair still unkempt and greasy.On 2/23/2026 at 10:06 A.M. Resident 21 was observed in the Memory Care unit while exiting her room; her hair appeared disheveled and greasy.The clinical record of Resident 21 was reviewed on 2/19/2026 at 12:54 P.M. The resident's diagnoses included, but were not limited to: Alzheimer's disease, a displaced fracture of the base of the neck of the left femur, paranoid schizophrenia, diabetes mellitus, osteoporosis, personal history of intraductal carcinoma in situ of the left breast, anemia, severe protein-calorie malnutrition, retention of urine, cognitive or emotional deficit following cerebral infarction, depression, dysphagia, anorexia,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-02-24 · tag F0740 — failed to provide behavioral / mental-health care — isolated
  Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review and interview, the facility failed to provide behavioral interventions for 1 of 2 residents reviewed for behavioral-emotional issues. (Resident 19) Finding includes:During an observation, on 2/18/2026 at 10:22 A.M., Resident 19 had a very strong odor of urine in her room.During an observation, on 2/18/2026 at 11:43 A.M., Resident 19 was observed to be hoarding paper towels from the dispenser in the dining room. Resident 19 was pulling paper towels, folding them and placing them under her arm. The stack was approximately three inches thick. Staff observing the behavior had not intervened with this behavior.During an observation, on 2/18/2026 at 1:32 P.M., Resident 19 was observed in dining room with a very strong smell of urine.During an observation, on 2/18/2026 at 3:26 P.M., Resident 19 was sitting in the dining room, and a strong scent of urine could be smelled.During an observation, on 2/19/2026 at 12:49 P.M., Resident 19's room had a strong smell of urine.During an observation, on 2/18/2026 at 12:11 P.M., Resident 19 was observed wearing…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-02-24 · tag F0757 — failed to avoid unnecessary drugs — isolated
  Ensure each resident’s drug regimen must be free from unnecessary drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure required blood monitoring was completed timely for 1 of 5 residents reviewed for unnecessary medications. (Resident 29)Finding includes: The clinical record for Resident 29 was reviewed on 2/19/2026 at 2:00 P.M. The resident's diagnoses included, but were not limited to: dementia, psychosis, anxiety, anemia, atherosclerotic heart disease, severe protein-calorie malnutrition, spondylosis, hypertension, dysphagia, hydronephrosis, hypotension, obstructive and reflux uropathy and atrophy of the kidney.A Quarterly Minimum Data Set (MDS) assessment, dated 1/19/2026, indicated the resident received antianxiety, antidepressant, anticonvulsant and hypnotic medications.A current Care Plan, initiated 11/14/2025, indicated Resident 29 was at risk for adverse side effects related to use of anticonvulsant or antiseizure medication and interventions included but were not limited to: labs as ordered.Current Physician's orders included Divalproex (a prescription medication used to treat epilepsy (seizures), manic episodes associated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-06-26 · tag F0697 — failed to manage pain — isolated
  Provide safe, appropriate pain management for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure a resident was assessed, monitored and treated for pain, which resulted in the resident calling 911 and going to the hospital due to her pain, for 1 of 3 residents reviewed for pain management, (Resident B). Finding includes: On 6/23/25 at 9:14 A.M., Resident B's clinical record was reviewed. The resident was admitted to the facility for one day, following an eight day hospital admission from home. The resident diagnoses included, but were not limited to, left shoulder and left arm pain, multiple sclerosis, spastic hemiplegia to the right side, polyneuropathy, chronic pain, venous insufficiency, overactive bladder, and spinal enthesopathy of the cervical region. Review of the Resident B's hospital records indicated the resident had been admitted for complaints of left shoulder, neck and left arm pain. The physician's assessment following testing indicated the resident had . a less that 50% partial-thickness partial width articular surface tear of the supraspinatus and infraspinatus tendons (a significant injury to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-03-06 · tag F0622 — pattern
  Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure discharge documentation was obtained and/or complete upon discharge for 5 of 6 residents reviewed for transfer/discharge. (Residents F, H, J, K and L) Finding include: 1. The record for Resident F was reviewed on 3/5/2025 at 10:48 A.M. Diagnoses included, but were not limited to low back pain, Cerebral palsy, obesity and contracture to the right upper arm. A Social Service Progress Note, dated 2/11/2025 at 10:20 A.M., indicated the following: Discharge to preferred address. Resident was alert and oriented. All personal possessions sent with the resident. Resident F's physician orders lacked an order to discharge the resident. During an interview, on 3/6/2025 at 9:56 A.M., the Regional Director of Clinical Services (RDCS) indicated there should have been a physician's order to discharge the resident home. 2. The record for Resident H was reviewed on 3/5/2025 at 2:34 P.M. Diagnoses included, but were not limited to anemia, diabetes, and cellulitis…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-11-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation, interview and record review, the facility failed to store food in a safe and sanitary manner in 1 of 1 kitchen observed. The deficient practice had the potential to affect 70 of 71 residents who consumed food prepared in the kitchen. Findings include: During an observation of the kitchen conducted on 11/21/2024 at 9:39 A.M. with the Culinary Nutrition Manager the following was observed in the reach-in freezer: -an open, unsealed, bag of frozen peas -an open, unsealed, bag of frozen mixed vegetables were found in the reach in freezer. During an interview on 11/21/2024 at 9:40 A.M., the Culinary Nutrition Manager indicated the bags of opened, frozen food should have been sealed after use. 3.1-21(i)(3)

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to AMERICAN SENIOR COMMUNITIES — 90 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 42 rows in the source record cover these 31 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $775K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN