American Village
2026 East 54th St, Indianapolis, IN 46220 · Government - County · 150 certified beds · (317) 253-6950 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has 1 actual-harm citation
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.3% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.5% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 47.7% | 25.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.5% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 1.8% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.0% | 23.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.4% | 3.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.5% | 23.3% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.2% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 90.1% | 79.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 17.5% | 22.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 4.0% | 10.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.88 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.22 | 1.44 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 110 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 34% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.7%CMS range 42.6–62.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 8.4–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 86.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.5%CMS range 5.2–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 150 beds and averages 133.3 residents a day — about 89% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.23 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.83 hrs/resident/day on weekends vs 3.59 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.63 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 11 most serious are shown; the remaining 23 are one tap away and print in full.
- Actual harm · G2026-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect the resident's right to be free from physical and mental abuse by another resident when one resident grabbed another resident's neck. Using the reasonable person concept, this action would likely lead to fear and distress for 1 of 2 residents reviewed for abuse. (Resident 127)Findings include: The clinical record for Resident 127 was reviewed on 3/17/26 at 3:07 p.m. The resident's diagnosis included, but was not limited to, Alzheimer's disease (progressive irreversible neurodegenerative disorder that causes the brain cells to die, the brain to shrink, and significant impairment of memory, thinking, and behavior). A Quarterly Minimum Data Set (MDS) Assessment, completed 2/26/26, indicated Resident 127 had severely impaired cognition. A Nursing Progress Note, dated 3/12/26 at 3:46 p.m., indicated Resident 127 was involved in an altercation with another resident (Resident 97). Resident 127 had no injuries noted and no signs and symptoms of distress. Resident 127 continued to participate in day-to-day activities. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to assist residents with fingernail care and facial hair removal for 2 of 6 residents reviewed for Activities of Daily Living (Resident J and Resident K). Finding include:1.The clinical record for Resident K was reviewed on 3/18/25 at 9:00 a.m. The diagnoses for Resident K included, but were not limited to, stroke (blood flow to the brain was blocked or a vessel burst killing brain cells) and dementia (decline in mental function). An Activities of Daily Living (ADL) care plan, dated 10/25/25, indicated the staff was to assist hygiene and provide showers twice a week and partial bed baths all other days. A quarterly Minimum Data Set (MDS) Assessment, dated 2/4/26, indicated Resident K was moderately cognitively impaired. She was dependent on staff to provide hygiene care. An observation was made of Resident K with Resident K's Representative on 3/18/26 at 11:10 a.m. The resident's fingernails were observed long in length. Resident K had indicated she would like her nails to be trimmed, shaped and painted. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents' pain were assessed, monitored and addressed for 2 of 3 residents for pain management. (Resident C and Resident D) Findings include: 1.The clinical record for Resident C was reviewed on 3/17/25 at 10:00 a.m. The diagnoses for Resident C included, but were not limited to, pain, osteoarthritis (loss of cartilage causing rubbing of bone to bone at the joints), kidney disease (kidneys not filtering blood properly), and type 2 diabetes mellitus (pancreas does not make enough insulin) with diabetic neuropathy (damage of the nerves). A quarterly Minimum Data Set (MDS) Assessment, dated 3/19/26, indicated Resident C was moderately cognitively impaired. A pain care plan, dated 12/27/23, indicated the staff were to administer pain medications as ordered, assess and document the effectiveness of PRN medications, notify the medical provider if the pain was the relieved or had worsened and provided non pharmacological interventions for pain relief. A controlled substance record indicated 5-325 milligrams…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-25 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to timely updated the individualized plan of care for residents who displayed behaviors, document non-pharmacological interventions attempted prior to the administration of an as needed anti-anxiety medications, and to document effectiveness of interventions attempted to alleviate behaviors for 2 of 3 residents reviewed for dementia care (Resident 6 and Resident 97).Findings include: 1 The clinical record for Resident 97 was reviewed on 3/17/26 at 3:07 p.m. The resident's diagnoses included, but were not limited to, dementia (a decline in mental ability including memory, thinking, reasoning, and behavior) and psychosis (loss of contact with reality, where an individual struggles to distinguish what was real from what was not). A care plan, created 10/25/25 and last reviewed on 3/11/26, indicated Resident 97 had refused to have a Stop sign on his door, will accept stop sign on his door to detour other residents from coming inside his room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-25 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident received the correct medications for 1 of 6 residents reviewed for unnecessary medications. (Resident 51)Findings include:The clinical record for Resident 51 was reviewed on 3/17/25 at 12:00 p.m. The diagnosis for Resident C included, but was not limited to, heart failure (heart cannot pump enough blood throughout the body). An interview was conducted with Resident 51 on 3/17/26 at 12:21 p.m. He indicated he had to monitor the staff with administration of his medications. The nurse had given him in error his roommates evening medications a couple of months ago. He was monitored by staff afterward, and there were no adverse effects from the error. A nursing progress note dated 1/11/26 at 8:25 p.m. indicated the nurse administered metoprolol 100 milligrams (mg) and metformin 500 mg scheduled for another resident (Resident D) to Resident C. New orders were received to monitor Resident C's Blood pressure and pulse every 4 hours overnight to watch for hypotension (low blood pressure). The resident continued…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure gloves were doffed and hand hygiene was performed timely during incontinent care and that a resident's urinary catheter tubing was not dragging on the floor for 2 of 3 residents reviewed for activities of daily living (Resident 54 and Resident 102).Findings include:1 The clinical record for Resident 102 was reviewed on 3/24/26 at 2:10 p.m. The resident's diagnosis included, but was not limited to, dementia (mental decline). On 3/24/26 at 2:10 p.m., Certified Nursing Assistant (CNA) 29 was observed performing incontinent care for Resident 102. CNA 29 performed hand hygiene (HH), donned gloves, and removed Resident 102's pants and opened his brief. Resident 102 had been incontinent of stool. CNA 29 assisted Resident 102 to turn to his side and performed incontinent care. CNA 29 did not doff soiled gloves or perform hand hygiene. CNA 29 then put a clean incontinent brief on Resident 102, assisted Resident 102 out of his shirt and to put a gown on him. CNA 29 then doffed his gloves and performed hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-01 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to timely have the interdisciplinary team (IDT) determine and document self-administration of medications and treatments were clinically appropriate for 2 of 2 randomly observed residents. (Resident 10 and Resident 20) Findings include: 1. The clinical record for Resident 10 was reviewed on 7/1/25 at 11:51 a.m. The diagnoses included, but were not limited to, chronic obstructive pulmonary disease. The Quarterly 5/12/25 Minimum Data Set (MDS) assessment indicated Resident 10 was cognitively intact. A physician's order, dated 3/11/25, indicated the resident was to receive 10 micrograms of vitamin D3 once a day. A physician's order, dated 3/13/25, indicated the resident was to receive 60 milligrams of Cymbalta once a day. A physician's order, dated 3/11/25, indicated the resident was to receive 100 milligrams of Neurontin three times a day. A physician's order, dated 3/11/25, indicated the resident was to receive 30 milliliters of lactulose three times a day. A physician's order, dated 3/11/25, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-25 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to remove discontinued resident medications, refrigerate a medication requiring refrigeration, and label open medications in 2 of 3 medication carts observed (Residents 22, 49, 60, 75, 76, 105). Findings include: 1. An observation was conducted of the 200-hall medication cart, on [DATE] at 9:55 a.m., with Licensed Practical Nurse (LPN) 4. The medication cart contained an insulin degludec pen (type of long-acting insulin for diabetes) for Resident 60 that was opened with no open date label. Another insulin degludec pen for Resident 60, delivered on [DATE], was unopened/unused and not being refrigerated per manufacturer instructions. A bottle of lactulose (liquid medication for constipation) for Resident 49 was open, but did not have an open date label. A bottle of liquid guaifenesin dextromethorphan (medication for cough/upper respiratory symptoms) for Resident 105 was open with no open date label. This medication was discontinued, on [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 1 of 1 resident reviewed for dental services, 1 of 1 resident reviewed for Preadmission Screening and Resident Review, and 1 of 1 resident reviewed for skin conditions (Resident 22, Resident 49, and Resident 329). Findings include: 1. The clinical record for Resident 329 was reviewed on 02/21/25 at 9:59 a.m. The diagnoses included, but were not limited to, gangrene and pain. Resident 329 was admitted on [DATE]. A wound progress note, dated 2/11/25, indicated the resident did have arterial insufficiency on bilateral feet. Areas noted to have arterial insufficiency are the top and bottom of all toes, bottom of both feet, and top of both feet. The admission MDS assessment, completed on 2/12/25, indicated Resident 329 did not have arterial ulcers present. During an interview on 2/25/25 at 11:15 a.m., the Minimum Data Set Coordinator (MDSC) indicated she was not aware of the arterial insufficiency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to develop a person-centered care plan timely for refusal to change clothes for 1 of 9 residents reviewed for activities of daily living (ADL) care. (Resident 19) Findings include: The clinical record for Resident 19 was reviewed on 2/18/25 10:30 a.m. The diagnoses included, but were not limited to, dementia, mild intellectual disabilities, and need for assistance with personal care. A Quarterly Minimum Data Set (MDS) assessment, dated 12/10/24, indicated the resident was cognitively impaired and required supervision and setup assistance during dressing. On 2/18/25 at 12:19 p.m., Resident 19 was observed sitting in the dining room for lunch wearing a green shirt and khaki pants with suspenders On 2/19/25 at 11:05 a.m., Resident 19 was observed in his room wearing the same clothing as the day prior, a green shirt and khaki pants with suspenders. On 2/20/25 at 1:59 p.m., Resident 19 was observed in the activities room with other residents, wearing the same clothing previously worn on 2/18/25 and 2/19/25. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure lidocaine patches were administered as ordered for 1 of 1 resident reviewed for pain, and to obtain weights three times weekly and inform the physician of weight changes, as ordered by the physician, for 1 of 1 resident reviewed for edema (Resident 3 and Resident 63). Findings include: 1. The clinical record for Resident 63 was reviewed on 2/18/25 at 12:29 p.m. The diagnoses for Resident 63 included, but were not limited to, pain and neuropathy. A physician order, dated 1/29/25, indicated Resident 63 was to receive lidocaine patches twice a day. The staff were to apply the patches to both feet on day and evening shift. The February 2025 Treatment Administration Record (TAR) indicated the following days and shifts the resident did not receive the lidocaine patches, due to not being available: 2/10/25 - day and evening shift, 2/12/25 - day shift, 2/13/25 - day and evening shift, 2/16/25 - evening shift, 2/17/25 - day and evening shift, 2/18/25 - day and evening shift, 2/19/25 - day shift, 2/20/25 - day shift, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · D2025-02-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to apply splints, as care-planned, for 1 of 1 resident reviewed for limited range of motion (ROM) (Resident 40). Findings include: The clinical record for Resident 40 was reviewed on 2/18/25 at 1:05 p.m. The diagnoses included, but were not limited to, Alzheimer's disease, multiple sclerosis, osteoarthritis, and chronic pain. A Quarterly Minimum Data Set (MDS) assessment, dated 1/22/25, indicated Resident 40 was cognitively impaired. A care plan, last reviewed 1/23/25, indicated Resident 40 was on the Passive Range of Motion (PROM) program, she was able to tolerate wearing left hand resting splint/brace for four hours, apply in the morning. She has a diagnosis of multiple sclerosis (MS) which contributes to her risk of contractures and need for assistance with daily care. The goal was to reduce the risk of contractures. On 2/18/25 at 3:06 p.m., Resident 40 was observed sitting in her wheelchair in the activities room, with no splint or brace in place. On 2/19/25 at 10:25 a.m., Resident 40 was observed without a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to timely develop a person-centered behavior management care plan with individualized interventions and document approaches to care for a resident with dementia who exhibited behaviors for 1 of 1 resident reviewed for behaviors. (Resident 62) Findings include: The clinical record for Resident 62 was reviewed on 2/18/25 at 10:55 a.m. The diagnoses included, but were not limited to, dementia, depression, and cognitive communication deficit. An admission Minimum Data Set (MDS) assessment, dated 12/11/24, indicated Resident 62 was severely cognitively impaired. A hospice Master of Social Work (MSW) Visit Note, dated 12/06/24, indicated Resident 62 was experiencing fluctuating emotions, staff reported she had been crying all morning and yelling out. MSW encouraged husband to coordinate care needs with facility to reduce stress and the facility Registered Nurse (RN) was notified. The clinical record did not contain documentation from facility staff of the noted behaviors from the MSW or interventions initiated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure appropriate social services follow-up, related to a previous allegation of abuse of a resident by a family member, for 1 of 1 resident reviewed for dementia care. (Resident 62) Findings include: The clinical record for Resident 62 was reviewed on 2/18/25 at 10:55 a.m. The diagnoses included, but were not limited to, dementia, depression, and cognitive communication deficit. An admission Minimum Data Set (MDS) assessment, dated 12/11/24, indicated Resident 62 was severely cognitively impaired. An incident report, dated 10/31/24, indicated Resident 62's husband was overheard by staff raising his voice at the resident while assisting her with activities of daily living (ADL) care on the attached Assisted Living (AL) unit of the facility. A Nursing Progress Note, dated 11/2/24, indicated Resident 62's husband had been overheard yelling at the resident. Once staff entered the resident's room the resident's husband began yelling at facility staff to leave the room. Facility staff stayed in the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff donned personal protective equipment (PPE) prior to a wound dressing for 1 of 1 random observation. (Resident 5) Findings included: The clinical record for Resident 5 was reviewed on 2/18/25 at 1:29 p.m. The diagnoses included, but were not limited to, Alzheimer's disease. A care plan, dated 2/3/25, indicated Resident 5 had pressure ulcer on her sacrum. A physician order, dated 2/3/25, indicated the staff was to cleanse sacrum with wound cleanser, apply collagen powder, and cover with bordered gauze once a day. An observation was made of Resident 5's room on 2/21/25 at 11:30 a.m. Licensed Practical Nurse (LPN) 21 was observed leaving the resident's room with a treatment cart. She indicated she had provided a wound treatment to Resident 5. At that time, an observation was made of the resident's room with the Director of Nursing (DON). The DON had indicated the Enhanced Barrier Precaution signage was placed on the closet doors of Resident 5's room. The trash can in the resident's room did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-10 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided care services in a manner that promoted privacy, respect, and dignity, and to provide an environment where residents were able to express grievances without fear of reprisal for 11 of 12 residents reviewed for dignity. (Residents' B, C, D, S, T, SS, 45, 69, 80, 85 and an Anonymous Resident) Findings include: 1. During a Resident Council meeting on 1/3/24 at 2:05 p.m., Resident 85 indicated that the staff treat you like s* after they are talked to by the management staff about your complaint. The staff that were complained about comes back and treat you badly after you complain about care that was provided. Residents are scared to complain. Resident 69 and Resident 45 indicated agreement to Resident 85's comments. Resident 80 indicated some of the staff were disrespectful, especially on the weekends. The weekend staff appeared not to care what residents needed. 2. An anonymous interview was conducted with a Family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely assistance was provided with eating, nail care, incontinent care, residents getting out of bed, and ensure residents that need assistance with incontinence was provided 1 incontinent brief at a time for 8 of 12 residents reviewed for Activities of Daily Living. (Residents' B, H, J, K, M, R, S and SS) Findings include: 1. The clinical record for Resident SS was reviewed on 1/5/24 at 9:00 a.m. The diagnosis for Resident SS included, but was not limited to, fracture of left femur. The resident was admitted to the facility on [DATE]. A nutrition care plan dated 1/4/23 indicated Resident SS was to be assisted with feeding. An Activities of Daily Living (ADL)s care plan dated 1/1/24 indicated Resident SS requires assistance with eating, bed mobility, and transfers. The interventions in place for the resident's plan of care was to assist with placement of dentures, hearing aides and eating. A random observation was made of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer medications as ordered for 1 of 5 residents reviewed for unnecessary medications and 4 of 5 randomly reviewed residents' for medications administrations; ensure physician orders were followed regarding elevation of bilateral lower extremities (BLE) for 1 of 1 resident reviewed for pressure ulcers, and to timely update and administer a physician's order for a wound treatment and to apply podus (pressure relief) boots as ordered by a physician for 1 of 3 residents reviewed for urinary catheters.(Residents' B, H, T, 40, 44, 83 and 118,) Findings include: 1. The clinical record for Resident B was reviewed on 1/4/24 at 10:00 a.m. The diagnosis for Resident B included, but was not limited to, epilepsy. A care plan dated 8/19/23 for the resident indicated the resident was risk for injury related to seizure activity; has potential for seizure activity. The intervention included but was not limited to, the staff was to administer medications as ordered. A physician order dated 8/18/23 indicated Resident B was to receive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-10 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide sufficient nursing staff with appropriate competencies or skill sets to ensure ADL (Activities of Daily Living) care was provided in accordance with the plan of care for 8 of 12 residents reviewed for ADL care (Residents B, H, J, K, M, R, S, and SS) and physician orders were effectively provided in accordance with the plan of care for 7 of 14 reviewed for medication administration and treatments (Residents' B, H, T, 40, 44, 83 and 118) Findings include: During this recertification and complaint survey, 1/3/24 to 1/10/24, two deficiencies were cited at a pattern level - F677 E and F684 E. 1. Activities of Daily Living (ADLs): Eight residents out of 12 reviewed in total were not provided ADL care related to incontinence, eating, getting residents out of bed, and nail care. Cross reference F677. 2. Quality of Care: Seven residents did not have medications administered as ordered, follow physician orders for elevation of bilateral lower extremities, and apply pressure relief boots as ordered by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications stored in the facility's medication carts were not expired and/or had current orders for their use and/or were labeled with an opened date; a medication lock box was permanently affixed for narcotics in the medication fridge; and a medication cart remained locked during medication administration for 3 of 6 medication carts and 1 of 2 medication rooms reviewed within the facility. (Facility) Findings include: A review of the facility's medication storage rooms and medication carts was conducted on [DATE]. The following was observed: 1. On the 100 hallway with LPN (Licensed Practical Nurse) 26 at 2:37 p.m., the medication cart contained an albuterol sulfate inhaler for Resident 19 with an expiration date of [DATE]. 2. a. On the Auguste's Cottage hallway with LPN 30 at 2:48 p.m., the medication cart contained a bottle of Zyprexa (an anti-psychotic medication) labeled for Resident 103. The clinical record for Resident 103…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain infection control by not ensuring gloves were changed and hand hygiene was completed appropriately during incontinent care, while assisting residents to eat, and while passing medications for 1 of 12 residents reviewed for ADL care, 3 of 5 residents randomly observed during medication pass, 3 residents randomly observed for 1 of 1 dinning observations. (Residents' 8, 10, 22, 80, 108, 111 and R). Findings include: 1. A dining observation of the rotunda dining room was conducted on 1/6/24 at 1:03 p.m. The following was observed: Resident 10 was seated at a table by herself with her lunch meal in front of her while Residents 111 and 8 were seating at another table together with their meal in front of them. All three residents required assistance with dining QMA (Qualified Medication Assistant) 2 was attempting to assist all three residents with their meals. She was standing while she would give a spoonful of food to Resident 8, then Resident 111 and then to Resident 10 without performing hand hygiene in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review, the facility failed to timely have the interdisciplinary team (IDT) determine and document that self-administration of medications and treatments were clinically appropriate for 2 of 2 randomly observed residents. (Resident 58 and Resident P) Findings include: 1. The clinical record for Resident 58 was reviewed on 1/3/24 at 3:47 p.m. The diagnosis for Resident 58 included, but was not limited to, type 2 diabetes mellitus. The admissions 12/12/23 Minimum Data Set (MDS) assessment indicated Resident 58 was cognitively intact. A physician order dated 12/6/23 indicated Resident 58 was to receive 1000 milligrams of Tylenol every 6 hours as needed. A physician order dated 1/4/24 indicated Resident 58 was to receive ciclopirox topically for toenails daily. A physician order dated 1/4/24 indicated Resident 58 was to receive 1 spray in each nostril of 50 mcg (micrograms) of Flonase twice a day. An observation was made of Resident 58 on 1/3/24 at 3:47 p.m. The resident was lying in bed in her room. The resident's bedside table was observed with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents got out of bed and showered as preference for 2 of 2 residents reviewed for choices. (Resident B and Resident 105) Findings include: 1. The clinical record for Resident B was reviewed on 1/4/24 at 10:00 a.m. The diagnosis for Resident B included, but was not limited to, epilepsy. The quarterly 12/3/23 (MDS) assessment indicated Resident B was severely cognitively impaired. A care plan dated 8/23/23 indicated Resident B has the following daily routine preferences .The approaches .prefers to get showers, 2x's [twice] weekly in the morning . A routine and activities preference form dated 11/30/23 indicated it was very important to her to choose her bathing. The resident's bathing choice was showers. The resident's clinical record did not indicate the resident refuses showers. The December 2023 and January 2024 shower sheets indicated the resident was provided bathing the following days: December 2023: 12/1/23 - did not indicate the type of bathing, 12/4/23 - complete bed bath, 12/8/23 - complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was provided the necessary foot care for 1 of 6 residents reviewed for ADLs (activities of daily living.) (Resident G) Findings include: The clinical record for Resident G was reviewed on 1/3/24 at 2:30 p.m. His diagnoses included, but were not limited to, dementia, hypertension, and chronic kidney disease. He was admitted to the facility on [DATE]. The ADL care plan, revised 12/21/23, indicated to provide assistance with bathing, dressing, grooming, and hygiene, as needed. An observation of Resident G was made on 1/3/24 at 2:36 p.m. He was lying in bed and was not wearing any socks. His lift great toenail was very long and thick, extending significantly past the end of his toe. His right great toenail was very thick. The other toenails were also long and thick, with some of them curling around the tips of his toes. The 5/9/22 Request for Service form included in his admission agreement indicated He requested to be seen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's wheelchair had 2 functioning anti-tippers and ensure fall interventions were in place for 3 of 4 residents reviewed for accidents. (Residents' K, L and Y) Findings include: 1. The clinical record for Resident Y was reviewed on 1/5/24 at 10:00 a.m. His diagnoses included, but were not limited to, hemiplegia, hemiparesis, and vascular dementia. The 11/20/23 unwitnessed fall event indicated Resident Y was sitting in his wheelchair prior to falling in his room. The 12/14/23 unwitnessed fall event indicated Resident Y was lying in bed prior to falling in his room. The fall care plan, last revised 1/10/24, indicated an intervention was anti-tippers to his wheelchair, starting 12/28/23. An observation was made on 1/5/24 at 10:15 a.m. He was sitting in his wheelchair in the common area of the facility during an activity. He was missing the right anti-tipper to the back of his wheelchair. The left anti-tipper was present. An observation was made on 1/9/24 at 11:28 a.m. He was sitting in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents with a urinary catheter had physician orders for such catheters; staff were monitoring and documenting the urinary outputs, and to timely notify the physician of decreased urinary output and urine leaking from a urinary catheter for 2 of 3 residents reviewed for urinary catheters (Residents' 75 and T). Findings include: 1. The clinical record for Resident T was reviewed on 1/4/23 at 9:49 a.m. The Resident's diagnosis included, but were not limited to, obstructive uropathy and diabetes. A care plan, last initiated 4/19/23, indicated he required a suprapubic catheter (catheter which is placed above the pubic area), changed to a foley on 05/17/23, related to obstructive uropathy. The goal was for him to have suprapubic catheter care managed appropriately. The interventions included, but were not limited to, staff to record urinary output in mL (Milliliter), initiated 4/19/23, avoid obstructions in the drainage, initiated 4/19/23, report complications/UTI such as: acute confusion, bladder spasms, low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assure weights were obtained accurately for 1 of 4 residents reviewed for nutrition (Resident BB). Findings include: The clinical record for Resident BB was reviewed on 1/3/23 at 3:49 p.m. The Resident's diagnosis included, but were not limited to, dysphagia (difficulty swallowing) and abnormal weight loss. A physician's order, dated 6/12/23, indicated Resident BB was to be weighed weekly. A Significant Change of Status MDS (Minimum Data Set) Assessment, completed 11/10/23, indicated that he had significant cognitive impairment, needed maximal assistance with eating, and had experienced a significant, unplanned weight loss. During a confidential interview, they indicated the residents' weights were being documented incorrectly due to staff not wanting to document weight changes or concerns. During an interview on 1/3/23 at 3:49 p.m., Family Member 20 indicated Resident BB had lost a lot of weight in the past few months. His weight seemed to go up and down a lot. She wondered how accurate the weight were. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer a resident's oxygen, as ordered, and ensure accuracy of his current oxygen orders in the clinical record for 1 of 4 residents reviewed for respiratory care. (Resident F) Findings include: The clinical record for Resident F was reviewed on 1/3/24 at 2:30 p.m. His diagnoses included, but were not limited to, chronic obstructive pulmonary disease, dementia, and hypertension. The physician's orders indicated he was admitted to hospice services, starting 3/10/23, and for his oxygen to flow at 1.5 liters per nasal cannula, every shift, starting 4/4/23. The impaired gas exchange care plan, last reviewed/revised 10/26/23, indicated an intervention was to administer oxygen as ordered. An observation of Resident F and interview with Hospice Aide 17 was conducted on 1/3/24 at 2:32 p.m. Resident F was sitting in his Broda chair in his room. A home health aide from his hospice company, Hospice Aide 17, was present in the room with him. He was wearing oxygen per nasal cannula. His portable oxygen tank was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medication labels were not altered (Resident 103); facility stock of clear needleless connectors and leur lock caps were not expired (Facility); the disposition medications for discharged and/or expired residents was completed timely (Residents 330 and 331); and a resident's home medications were stored appropriately (Resident 119). Findings include: A review of the facility's medication storage rooms and medication carts was conducted on [DATE]. The following was observed: 1. On the Auguste's Cottage unit, in conjunction with LPN (Licensed Practical Nurse) 30 at 2:48 p.m. the medication cart contained a medication bottle had a handwritten label over where the resident's name should have been typed. The handwritten name label identified it as Resident 103's Zyprexa (an antipsychotic medication). LPN 30 peeled the handwritten label off the bottle which revealed a different person's name who never had resided at the facility. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an appropriate justification was in place for the continued utilization of an antipsychotic medication, follow up with the family in regards to side effects of antipsychotic medication, and follow up with an abnormal AIMS (abnormal involuntary movement scale) assessment for 1 of 5 residents reviewed for unnecessary medications. (Resident L) Findings include: The clinical record for Resident L was reviewed on 1/8/24 at 11:48 a.m. The diagnoses included, but were not limited to, dementia, major depressive disorder, muscle weakness, schizophrenia (diagnosis added in 2023), and cerebral ischemia. An observation conducted of Resident L, on 1/8/24 at 2:00 p.m., up in their wheelchair with excessive, repetitive movements to their arms and legs, including lip puckering, and sticking their tongue out. An observation conducted of Resident L, on 1/9/24 at 9:32 a.m., lying in bed with excessive, repetitive movements to their arms and legs. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to timely notify hospice of a resident's falls for 1 of 1 resident reviewed for hospice. (Resident F) Findings include: The clinical record for Resident F was reviewed on 1/3/24 at 2:30 p.m. His diagnoses included, but were not limited to, dementia and hypertension. The physician's orders indicated he was admitted to hospice services, starting 3/10/23. An observation of Resident F was made on 1/3/24 at 2:32 p.m. He was sitting in his Broda chair in his room. A home health aide from his hospice company was present in the room with him. The hospice care plan, last revised 10/26/23, indicated an intervention was to notify hospice as needed. The 9/9/23 fall event indicated he had an unwitnessed fall in the hallway in front of the dining area. He was found lying on his right side. The physician and resident representative were notified of the fall. It did not indicate hospice was notified of this fall. The 9/12/23 fall event indicated he had a witnessed fall trying to stand up in front of the nurse's station. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor and record fluid intake and urine output from a urinary catheter accurately for 1 of 3 residents reviewed for hospitalization. (Resident B) Findings include: The clinical record for Resident B was reviewed on 8/28/23 at 10:30 a.m. The Resident's diagnosis included, but were not limited to, hypertension and fractured left hip. She was discharged from the facility on 7/21/23. A care plan, initiated 5/19/23, indicated that Resident B was at risk for fluid imbalance due to her muscle weakness, difficulty in walking, fractured left hip, hypertension dementia, and diuretic (water pill) medication. The goal was for her to remain free from signs and symptoms of fluid volume deficit (dehydration). The approaches included, but were not limited to, record intake, initiated 5/19/23, labs as ordered, initiated 5/19/23, and administer medications as ordered, initiated 5/19/23. A physician's order, dated 5/24/23, indicated that catheter care was to be done and the nurse was to record urinary output every shift. A Dietician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-29 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely obtain labs, as ordered by the physician for 1 of 3 residents reviewed for hospitalization. (Resident B) Findings include: The clinical record for Resident B was reviewed on 8/28/23 at 10:30 a.m. The Resident's diagnosis included, but were not limited to, hypertension and fractured left hip. She was discharged from the facility on 7/21/23. A care plan, initiated 5/19/23, indicated that Resident B was at risk for fluid imbalance due to her muscle weakness, difficulty in walking, fractured left hip, hypertension dementia, and diuretic (water pill) medication. The goal was for her to remain free from signs and symptoms of fluid volume deficit (dehydration). The approaches included, but were not limited to, record intake, initiated 5/19/23, labs as ordered, initiated 5/19/23, and administer medications as ordered, initiated 5/19/23. An admission MDS (Minimum Data Set) Assessment, completed 5/25/23, indicated she had severe cognitive impairment, needed extensive assist of 2 staff members for bed mobility, limited assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-10 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure trash was contained in receptacles for 124 of 124 residents in the facility Findings include: An environmental tour of the facility was conducted with the Maintenance Supervisor and the Administrator on 1/9/24 at 2:00 p.m. During the tour, the outside dumpster area was observed. There were 2 large dumpsters with top lids, one rolling trash receptacle with no lid, and one round gray trash receptacle with no lid. One of the top lids to one of the dumpsters was open. The rolling trash bin had bags of trash inside, rainwater, leaves, and unbagged trash, easily visible, and uncontained as there was no lid, cover, door, or other method for containing the trash inside of the receptacle. The round gray trash receptacle was full of trash, rainwater, and leaves, easily visible, and uncontained as there was no lid or other method for containing the trash inside of the receptacle. There was a significant amount of trash on the ground outside of the dumpsters including a shoe, green latex gloves, and plastic cups.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AMERICAN SENIOR COMMUNITIES — 90 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 3.4 | -1.4 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 89 homes this chain runs (chain average 3.9★, per CMS)
Showing 40 of 89; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| DRUMMER, CARL | Individual | CORPORATE DIRECTOR | since 01/01/2017 |
| FEHRIBACH, GREGORY | Individual | CORPORATE DIRECTOR | since 12/14/2004 |
| HANIFY, THOMAS | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| LAZARD, ROBERT | Individual | CORPORATE DIRECTOR | since 01/29/2021 |
| MANTRAVADI, GEETA | Individual | CORPORATE DIRECTOR | since 07/21/2021 |
| MUKES-GAITHER, BEVERLY | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| PAYNE, MONICA | Individual | CORPORATE DIRECTOR | since 08/09/2021 |
| BABCOCK, PAUL | Individual | CORPORATE OFFICER | since 09/30/2020 |
| CAINE, VIRGINIA | Individual | CORPORATE OFFICER | since 01/10/1994 |
| HARRIS, LISA | Individual | CORPORATE OFFICER | since 12/22/2003 |
| AMERICAN SENIOR COMMUNITIES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/09/2026 |
| COUCH, GINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/09/2026 |
| DICE, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2023 |
| FERGUSON, NIKKI | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 04/11/2022 |
| SOLITO, LEO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2024 |
| VAN CAMP, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2023 |
CMS files one row per role, so the 21 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.7M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155292. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.