No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Life Care Center Of The Willows

1000 Elizabeth Dr, Valparaiso, IN 46383 · Government - County · 92 certified beds · (219) 464-4858 Medicare & Medicaid certified

Call the home — (219) 464-4858 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Mar 2024Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 76% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
2031 N Roosevelt Rd · (219) 838-1100 · Call to confirm hours
Pharmacy
1001 Sturdy Rd · (219) 465-9505 · Call to confirm hours
Grocery
902 Calumet Ave Ste 1 · (219) 299-2422 · Call to confirm hours
Park
400 Roosevelt Rd · (219) 465-5528 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.5%11.0%15.4%better
Long-stay residents who lose too much weight5.1%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%1.1%2.0%better
Long-stay residents with depressive symptoms2.0%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.4%0.0%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.3%3.9%3.3%worse
Long-stay residents whose ability to walk worsened10.7%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication22.4%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine93.7%95.4%95.3%typical
Long-stay residents with pressure ulcers5.2%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control32.7%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table6.7%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine65.6%79.0%79.4%worse
Short-stay residents rehospitalized after admission27.6%22.2%22.6%worse
Short-stay residents with an outpatient ER visit5.6%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days3.251.611.67worse
Long-stay outpatient ER visits per 1,000 resident days2.091.441.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.5%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
78.3%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 78.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.5%CMS range 35.7–64.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.6–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge78.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge65.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge73.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified78.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.3%CMS range 6.0–15.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.141.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.75
LPN hours/ resident / day
2.14
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.45
RN hoursweekends
49.3%
Total nursing turnover
45.5%
RN turnover

How full it usually is: this home is certified for 92 beds and averages 66.4 residents a day — about 72% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.10 hrs/resident/day on weekends vs 3.59 on weekdays — 14% thinner on weekends. RN hours go from 0.60 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-01-27)
6
at the previous standard inspection (2024-11-13)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents who were dependent on staff for activities of daily living (ADL's) received bathing/showers at least twice a week for 1 of 4 residents reviewed for ADL's. (Resident C)Finding includes:Resident C's record was reviewed on 3/25/26 at 1:14 p.m. Diagnoses included, but were not limited to, dementia. A Care Plan, updated 1/7/26, indicated the resident required ADL (Activities of Daily Living) assistance. The interventions included to assist the resident with mobility and ADLs as needed.The facility Point of Care bathing task documentation, dated 2/4/26 through 3/24/26, indicated the resident was to receive showers on Thursdays and Sundays. There was no bathing documented for 3/1/26, 3/12/26, and 3/19/26.The Shower Sheets, dated 2/4/26 through 3/24/26, indicated no shower sheets had been completed on 3/1/26, 3/12/26, and 3/19/26 for Resident C.The Quarterly Minimum Data Set (MDS) assessment, dated 2/27/26, indicated the resident was cognitively impaired and required partial to moderate staff assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-27 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain comfortable water temperatures. This had the potential to affect all 67 residents who resided in the facility. Finding includes:On 1/21/26 at 11:43 a.m., Resident 9 was observed sitting on the bed in her room. The resident indicated the sink water did not get hot in her room. Her roommate was on Hospice Services and Hospice would have to heat water up in a basin in the microwave to give her roommate a bed bath. The sink water was turned on at this time and let it run for approximately a minute. The water was only slightly warm to touch.During an interview on 1/27/26 at 11:50 a.m., Hospice CNA 1 indicated the water at the facility did not get hot. When she would have to complete bed baths on the residents, she would put the water in a basin and heat it up in the microwave. She would then stir it up with her hand to test to make sure it wasn't too hot.Confidential Staff Interviews during the survey indicated the water in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to serve food under sanitary conditions related to staff touching food directly with gloved hands after touching non-food items for 1 of 1 meal service observed in the main kitchen. (Cook 1) Finding includes: On 1/22/26 at 11:52 a.m., [NAME] 1 was observed placing items on plates to prepare a lunch meal. She had on clean gloves. She turned to the prep area to prepare a grilled cheese sandwich. She opened a bag of bread using her gloved hands, reached into the bag and grabbed a piece of bread and placed it on a pan on the stove top. She proceeded to open a package of cheese, with the same gloved hands, picked up a piece of the cheese and placed it onto the bread in the pan, and then retrieved another piece of bread with the same gloved hands and placed it on top of the cheese. She prepared another tray with Super Soup and then had to prepare another grilled cheese sandwich. She repeated the above steps using the same gloved hands throughout the process. During an interview on 1/22/26 at 12:00 p.m., the Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's dignity was maintained related to the resident's back side being exposed while in the hallway for 1 of 1 resident reviewed for dignity. (Resident 24)Finding includes:During a random observation on 1/22/26 at 2:12 p.m., Resident 24 was observed sitting in a shower chair in the doorway of his room. The resident was wearing a hospital gown that was open in the back. The resident's backside, including his buttocks were exposed and visible. CNA 1 was observed wheeling the resident out of his room and down the hallway into a shower room. There were a few other residents who were sitting in the hallway who could observe the resident being wheeled down the hallway with his buttocks visible. The CNA did not cover the resident with any other clothing or a blanket before wheeling him down the hallway.Record review for Resident 24 was completed on 1/22/26 at 2:15 p.m. Diagnoses included, but were not limited to, anemia, heart failure, and hypertension.The Quarterly Minimum Data Set (MDS) assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-27 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident and the resident's representative were informed of a change in treatment related to psychotropic medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 48) Finding includes: Record review for Resident 48 was completed on 1/22/2 at 9:38 a.m. Diagnoses included, but were not limited to, insomnia, anemia, heart failure, end stage renal disease, and respiratory failure.The admission Minimum Data Set (MDS) assessment, dated 10/29/25, indicated the resident was moderately cognitively impaired. The resident received an antidepressant medication.A Health Status Note, dated 10/25/25 at 9:02 p.m., indicated the resident was requesting a sleep aid. The physician and resident representative were informed. The physician ordered trazodone (antidepressant medication) 50 mg (milligrams), 1 tab every night.The January 2026 Physician's Order Summary (POS) indicated an order for trazodone 50 mg, give 2 tablets at bedtime for insomnia. The record lacked any documentation the resident and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to develop and implement a care plan related to a tracheostomy stoma site for 1 of 4 residents reviewed for respiratory care. (Resident 10) Finding includes:During an interview and observation on 1/20/26 at 11:31 a.m., Resident 10 indicated he was unable to speak and used a whiteboard for communication as he had a tracheostomy stoma site. He indicated he did the care for the stoma site himself every day. The stoma site appeared clean upon observation. Resident 10's record was reviewed on 1/21/26 at 11:29 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease, respiratory failure, and history of cancer of larynx. The admission Minimum Data Set assessment, dated 11/6/25, indicated the resident was cognitively intact and received tracheostomy care while a resident. A Physician's Order, dated 10/31/25, indicated tracheostomy stoma care completed per resident daily and as needed. Monitor for signs and symptoms of infection or skin irritation every shift. Monitor for discoloration of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to obtain orders and document treatment changes for a non-pressure skin condition for 1 of 2 residents reviewed for non-pressure skin conditions. (Resident 10)Finding includes:During an interview and observation on 1/20/26 at 11:31 a.m., Resident 10 indicated he had screws coming out of his right elbow and he was awaiting surgery to correct it. He indicated the staff changed the bandage for him. Resident 10's record was reviewed on 1/21/26 at 11:29 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease, respiratory failure, and history of cancer of larynx. The admission Minimum Data Set assessment, dated 11/6/25, indicated the resident was cognitively intact, had an impairment with range of motion on one side of the upper extremity. He had surgical wound(s) that required surgical wound care and application of nonsurgical dressings other than to his feet. A Care Plan, dated 10/31/25, indicated the resident had actual impairment to the right elbow with hardware showing from a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide treatment for limited range of motion related to a palm protector not in place for 1 of 1 resident reviewed for range of motion (ROM). (Resident 4)Finding includes:On 1/20/26 at 11:49 a.m., Resident 4 was observed lying in bed. Her left hand was in a fist and there was no palm protector in place. On 1/21/26 at 10:23 a.m., Resident 4 was observed lying in bed. Her left hand was in a fist and there was no palm protector in place. On 1/22/26 at 8:57 a.m., Resident 4 was observed lying in bed. Her left hand was in a fist and there was no palm protector in place. The resident's record was reviewed on 1/22/26 at 10:19 a.m. Diagnoses included, but were not limited to, type two diabetes mellitus, dementia with behavioral disturbance, and contracture of the left hand.The Quarterly Minimum Data Set (MDS) assessment, dated 12/24/25, indicated the resident was cognitively impaired and had impaired ROM to the upper and lower extremities on both sides.A Care Plan, updated 10/10/24, indicated the resident had left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure safety was maintained related to smoking safety interventions, a smoking assessment, and fall interventions not in place for 3 of 7 residents reviewed for accidents (Residents 6, 38, and 3)Findings include:1. On 1/20/26 at 3:56 p.m. Resident 6 was observed outside smoking with staff supervision. The resident was not wearing a smoking apron. On 1/21/26 at 9:06 a.m. Resident 6 was observed outside smoking with staff supervision. The resident was not wearing a smoking apron. Record review for Resident 6 was completed on 1/22/26 at 9:21 a.m. Diagnoses included, but were not limited to, type two diabetes mellitus, vascular dementia, and major depressive disorder. The Quarterly Minimum Data Set (MDS) assessment, dated 12/18/25, indicated the resident was cognitively impaired. A Care Plan, updated 10/23/25, indicated the resident was a smoker and had a smoking incident that caused an injury on 10/20/25. An intervention, dated 10/20/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-27 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident with a gastrostomy tube (g-tube, the surgical insertion of a feeding tube) received the appropriate treatment related to administration of the tube feeding for 1 of 1 resident reviewed for tube feedings. (Resident 4)Finding includes: On 1/21/26 at 10:23 a.m., Resident 4 was observed lying in her bed. The tube feeding was not connected to the resident's g-tube and the pump was off.On 1/22/26 at 8:57 a.m., Resident 4 was observed lying in her bed. The tube feeding was not connected to the resident's g-tube and the pump was off.The resident's record was reviewed on 1/22/26 at 10:19 a.m. Diagnoses included, but were not limited to, type two diabetes mellitus, dementia with behavioral disturbance, and contracture of the left hand.The Quarterly Minimum Data Set (MDS) assessment, dated 12/24/25, indicated the resident was cognitively impaired and received the majority of their nutrition by tube feeding.A Care Plan, updated 4/3/25, indicated the resident had dysphagia and a g-tube was in place to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2026-01-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure residents received the necessary care and treatment related to oxygen administration for 2 of 4 residents reviewed for respiratory care. (Residents 51 and 74) Findings include:1.On 1/21/26 at 9:23 a.m., Resident 51 was observed in bed. She had a nasal cannula sitting next to her head. She had indicated she was not feeling well at the time and was coughing. The concentrator was set to 4 liters per minute. On 1/21/26 at 2:50 p.m., Resident 51 was observed in bed with no nasal cannula in place. On 1/22/26 at 9:53 a.m., Resident 51 was observed sitting in bed with no nasal cannula in place. On 1/23/26 at 10:12 a.m., Resident 51 was observed in bed with no nasal cannula in place. Resident 51's record was reviewed on 1/22/26 at 2:25 p.m. Diagnoses included, but were not limited to, heart failure, dementia, and respiratory failure. The Quarterly Minimum Data Set (MDS) assessment, dated 12/24/25, indicated the resident was cognitively intact. A Physician's Order, dated 1/17/26, indicated oxygen at 4 liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure weights were being checked and monitored for a resident who received medications for heart failure and failed to ensure medication was not administered in an excessive dose for 1 of 5 residents reviewed for unnecessary medications and 1 of 1 resident reviewed for pain. (Residents 48 and 75)Findings include:1. Record review for Resident 48 was completed on 1/22/2 at 9:38 a.m. Diagnoses included, but were not limited to, insomnia, anemia, heart failure, end stage renal disease, and respiratory failure. The admission Minimum Data Set (MDS) assessment, dated 10/29/25, indicated the resident was moderately cognitively impaired. The resident received diuretic medication. A Care Plan, dated 10/29/25, indicated the resident had fluid overload or potential fluid volume overload related to chronic heart failure. Interventions included administer medications as ordered, observe and report sudden weight gain, and to weigh at the same time of day as ordered by the physician. The January 2026 Physician's Order Summary (POS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure infection control practices were in place and implemented related to lack of glove changes and performing hand hygiene during wound care for 1 of 3 wound care treatments observed. (Resident 64) Finding includes:On 1/23/26 at 11:30 a.m., the Wound Nurse was observed performing dressing changes for Resident 64. The resident had a pressure ulcer to the medial side and lateral side of the left foot. The Wound Nurse washed her hands and then donned a gown and gloves. She removed the dressing to the lateral side of the foot. There was a small pressure area that she cleaned with saline and applied skin prep (provides protective film over skin). She then removed the old dressing to the medial foot, without changing gloves or performing hand hygiene. She cleansed the area with saline and applied skin prep. She removed her gloves and donned new gloves, without performing hand hygiene. She removed a dressing from the coccyx. There was a small open wound with slough observed. She washed the wound with saline, removed her gloves…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-27 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to promote antibiotic stewardship by ensuring appropriate use of antibiotic therapy to reduce antibiotic resistance related to ordering an antibiotic for prophylactic (preventative) use in a resident with COPD (Chronic Obstructive Pulmonary Disease) for 1 of 1 resident reviewed for antibiotic use. (Resident 5)Finding includes:During interview on 1/20/26 at 2:46 p.m., Resident 5 indicated that he had been taking an antibiotic three times per week to keep his Chronic Obstructive Pulmonary Disease (COPD) from getting bad. Resident 5 record was reviewed on 1/23/2026 at 9:27 a.m. Diagnoses included, but were not limited to, Atherosclerotic Heart Disease, automatic implantable cardiac defibrillator, Chronic Obstructive Pulmonary Disease (COPD), peripheral vascular disease (PVD), hypertension, Diabetes Mellitus type 2, and paroxysmal atrial fibrillation. The Quarterly Minimum Data Set assessment, dated 12/24/25, indicated the resident was moderately cognitively impaired. The Physician's Order Summary, dated 1/2026, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, related to improper use of personal protective equipment (PPE) prior to entering and leaving a droplet precautions room and staff not knowing why a resident was in isolation for 1 of 3 residents reviewed for infection control. (Resident B) Finding includes:During a random observation on 12/4/25 at 10:01 a.m., the signage on the outside of Resident B's door indicated the resident was in enhanced barrier precautions (EBP) and droplet precautions. The wound nurse was observed inside Resident B's room providing care. She had a gown and gloves on but was not wearing a mask.During a wound observation with CNA 1 and the Wound Nurse on 12/4/25 at 10:19 a.m., both wore gowns and gloves but neither staff member wore a mask.During an interview at time, the Wound Nurse indicated Resident B was in contact isolation not droplet isolation, and she was unsure why that signage was on the door. She looked at the outside of the door and confirmed the droplet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-29 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair related to dirty and discolored vents, exposed electrical wiring, and a broken baseboard heating cover for 3 of 3 units and the dining room. (East Hall, Center Hall, [NAME] Hall, and Dining Room) Findings include: During an Environmental Tour on 9/29/25 at 8:55 a.m., the following was observed: 1. East Halla. The ceiling vents were dirty and discolored throughout the hallway. 2. Center Hall a. The ceiling vents were dirty and discolored throughout the hallway.b. There was exposed electrical wiring in the hallway across from room [ROOM NUMBER].c. There were exposed electrical wiring hanging from a ceiling tile in the center hallway. 3. [NAME] Halla. The ceiling vents were dirty and discolored throughout the hallway. 4. Dining Room a. The vents in the dining room were dirty and discolored.b. The baseboard heating unit cover was not attached. During an interview on 9/29/25 at 9:49 a.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to maintain clinical records that were complete and accurately documented, related to incontinence care documentation for 3 of 3 residents reviewed for activities of daily living (ADL) care. (Residents B, C, and D) Findings include:1. Resident B's record was reviewed on 9/29/25 at 10:09 a.m. Diagnoses included, but were not limited to, high blood pressure, adult failure to thrive, and mild cognitive impairment. The admission Minimum Data Set (MDS) assessment, dated 8/11/25, indicated the resident was cognitively intact, required substantial to maximal assistance with toileting, bed mobility, and was dependent for transfers. The resident was frequently incontinent of bowel and bladder. A Care Plan, dated 8/18/25, indicated the resident had urinary incontinence. Interventions included, but were not limited to, assist with toileting and pericare as needed. The CNA (Certified Nursing Assistant) Task, B&B - Bowel and Bladder Elimination, indicated CNAs were to document at least every shift (3 times a day) incontinence care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure resident's privacy was maintained related to the electronic medication record left open and unlocked in the hallway during medication pass for 2 of 5 residents observed during medication pass. (Residents 113 and 6) Finding includes: On 11/8/24 at 8:15 a.m., LPN 1 was observed passing medications to Resident 113. She prepared the medications in the hallway on the East Hall cart using the electronic medication record on the computer. She then took the medications to the resident in his room. The computer screen was left open and on, leaving the residents medications and personal information available to view. At 8:25 a.m., LPN 1 returned to the East Hall cart and prepared medications for Resident 6. She then took the medications to the resident in his room and again left the computer screen open and unlocked with personal information available to view in the hallway. During an interview on 11/8/24 at 8:37 a.m., LPN 1 indicated she should have locked the screen but didn't know how to unlock it. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure care plans were implemented for 1 of 19 resident care plans reviewed. (Resident 9) Finding includes: Resident 9's record was reviewed on 11/8/24 at 10:20 a.m. Diagnoses included, but were not limited to, senile degeneration of the brain and dementia. The Quarterly Minimum Data Set (MDS) assessment, dated 10/14/24, indicated the resident was severely cognitively impaired for daily decision making. She required maximal to total dependence on staff for activities of daily living (ADL) care. She received antipsychotic, anti-anxiety, antidepressant, and opioid medications. She was on hospice care. The November 2024 Physician Order Summary indicated Resident 9 received morphine sulfate (opioid pain medication) 20 milligram/milliliter (mg/ml), 5 mg by mouth every two hours as needed. The resident was to be observed for opioid medication side effects every shift. There were no care plans related to pain and opioid use. During an interview on 11/12/24 at 3:50 p.m., the Director of Nursing indicated there were no care plans…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident with a pressure ulcer received the necessary treatment and services to promote healing related to a treatment not provided as ordered for 1 of 3 residents reviewed for pressure ulcers. (Resident 39) Finding includes: On 11/8/24 at 10:40 a.m., wound care for Resident 39 was observed with the Infection Prevention (IP) Nurse. The resident had a stage 4 pressure ulcer to her sacrum. She was in bed and turned onto her right side. The nurse removed the old dressing and cleansed the wound with wound wash, patted the area dry and checked measurements. She then applied skin prep to the skin surrounding the wound and applied an antimicrobial gel to the wound bed. She then packed the wound with calcium alginate and covered the area with an island border dressing. The resident's record was reviewed on 11/7/24 at 3:31 p.m. Diagnoses included, but were not limited to, diabetes mellitus, adult failure to thrive, and a stage 4 pressure ulcer to sacral region. The Quarterly Minimum Data Set assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a nutritional supplement was offered during meal service and food consumption logs were completed for a resident with a history of weight loss for 1 of 2 residents reviewed for nutrition. (Resident 5) Finding includes: On 11/13/24 at 1:07 p.m., Resident 5 was seated at a table in a wheelchair in the Assisted Dining Area. The resident had a meal tray in front of her which included mashed potatoes, ground meatballs with gravy, vegetables, and ice cream. There was no bowl of soup observed. The resident's meal ticket had Super Soup written on the ticket. Record review for Resident 5 was completed on 11/12/24 at 10:45 a.m. Diagnoses included, but were not limited to, stroke, diabetes mellitus, hypertension, dementia, and end stage renal disease. The Quarterly Minimum Data Set (MDS) assessment, dated 8/1/24, indicated the resident was cognitively impaired. The resident had an impairment on one side of her upper and lower extremities for a functional limitation in range of motion. The resident required a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control measures were implemented related to hand hygiene during medication pass for 2 of 5 residents observed during medication pass. (Residents 113 and 6, and LPN 1) Finding includes: On 11/8/24 at 8:15 a.m., LPN 1 was observed passing medications to Resident 113. There was no hand hygiene observed prior to medication preparation. She gave the medications to the resident in his room and returned to the medication cart to prepare medications for Resident 6. There was no hand hygiene observed. After the medications had been poured into the medication cup, she used hand sanitizer. The nurse then took the medications to Resident 6 in his room. She returned to the medication cart and did not perform hand hygiene. During an interview on 11/8/24 at 8:37 a.m., LPN 1 indicated she thought she only had to wash her hands after every third resident. During an interview on 11/8/24 at 8:44 a.m., the Director of Nursing indicated the nurses had hand sanitizer that should be used and they should wash their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of antibiotic therapy to reduce antibiotic resistance related to not following up on urine culture results in a timely manner for 1 of 2 residents reviewed for urinary tract infections. (Resident 40) Finding includes: Resident 40's record was reviewed on 11/12/24 at 1:11 p.m. Diagnoses included, but were not limited to, vascular dementia, major depression, and a history of urinary tract infections (UTIs). The Quarterly Minimum Data Set assessment, dated 9/23/24, indicated the resident was cognitively intact and was dependent on staff for toileting assistance. The resident had been on antibiotics during the assessment period. A Health Status Note, dated 10/14/24, indicated the resident was sent to the hospital to be evaluated for vaginal bleeding. The resident returned to the facility later that day with an order for an antibiotic related to a UTI. A Physician's Order, dated 10/14/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an allegation of abuse was reported to the Indiana Department of Health (IDOH), for 1 of 3 residents reviewed for abuse. (Resident B) Finding includes: The record for Resident B was reviewed on 3/15/24 at 9:15 a.m. Diagnoses included, but were not limited to, hypertension and type 2 diabetes mellitus. The admission Minimum Data Set (MDS) assessment, dated 1/24/24, indicated the resident was cognitively intact. A written summary of an interview between Resident B and Social Services (SS), dated 2/22/24 at 2:30 p.m., indicated Resident B had reported that during night shift at 5 a.m., the resident had woken up with a CNA stripping her clothes off and then sitting her in her wheelchair, saying, you're going to be punished. The resident indicated she felt the CNA had said that maybe because she had put her call light on a lot that night due to being in pain. Resident B had asked the CNA what her name was, and the CNA told her she didn't have a name. The CNA had continued to dress her and placed her in the empty dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-03 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was in good repair related to marred walls, a cracked toilet base, marred doors, chipped paint, dirty floors, and missing pieces of baseboard for 2 of 2 units. (East and West) Findings include: During the Environmental tour with the Director of Maintenance and the Director of Housekeeping on 1/3/24 at 1:38 p.m., the following was observed: 1. East Unit: In room [ROOM NUMBER], the floors were dirty, the walls were marred and paint was chipped on the side of bed 2. There were missing pieces of the baseboard next to the restroom. One resident resided in the room. 2. [NAME] Unit: a. In room [ROOM NUMBER], the base of the toilet was cracked. Two residents resided in the room. b. In room [ROOM NUMBER], the walls were marred, and paint was chipped. The baseboard in the restroom was marred. Two residents resided in the room. Interview with the Director of Maintenance on 1/3/24 at 1:40 p.m., indicated the areas were in need of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to honor a resident's preference related to dressing for 1 of 1 residents reviewed for choices. (Resident 21) Finding includes: During an interview on 12/27/23 at 10:37 a.m., Resident 21 indicated he would like to wear regular day clothes and not a hospital gown. The record for Resident 21 was reviewed on 12/28/23 at 2:37 p.m. Diagnoses included, but were not limited to, paranoid personality disorder, adult failure to thrive, and bipolar disorder. A Significant Change in Status Minimum Data Set (MDS) assessment, dated 8/1/23, indicated the resident was moderately impaired for daily decision making. He required extensive assistance with two persons physical assist for dressing. The daily and activity preferences section indicated it was very important to the resident to choose what clothes to wear. A Care Plan, dated 12/28/22, indicated he liked to wear a facility/hospital gown for comfort and ease. Interventions included, but were not limited to, staff will dress the resident in accordance with his preferences.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop an initial plan of care within 48 hours of admission related to Activities of Daily Living (ADL) for 1 of 19 residents whose care plans were reviewed. (Resident B). Finding includes: The record for Resident B was reviewed on 3/26/19 at 9:03 p.m. The resident was admitted on [DATE]. Diagnoses included, but were not limited to bipolar disorder, respiratory failure, and dementia. The baseline care plan was initiated on 3/13/23 which included ADL status, discharge plan, pain, skin integrity, and risk for change in mood or behavior due to a medical condition. During an interview on 1/2/24 at 3:45 p.m., the Assistant Director of Nursing indicated the baseline care plan should have been created within 48 hours after admission regarding his ADL status. 3.1-30(a)

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a comprehensive care plan was developed and in place for a resident with a history of dehydration for 1 of 19 resident care plans reviewed. (Resident G) Finding includes: On 12/27/23 at 9:26 a.m. the Resident G was observed in her bed. The side rails were up, there was a mat on the floor. There was no beverage to drink in the room. The resident was observed again on 12/28/23 at 9:56 a.m., and 12:59 p.m., and 1/2/24 at 8:15 a.m. in bed with no beverage in the room. On 12/29/23 at 9:32 a.m., staff was observed removing the resident's breakfast tray from her room. The beverage was on the tray, full with a lid on it. The food had been untouched. There was no beverage in the room. On 12/29/23 at 12:15 p.m. and 2:35 p.m., the resident was in bed with the side rails up and a mat on the floor. There was a beverage on the overbed table that was located out of reach beyond the foot of the bed. On 1/2/24 at 8:57 a.m., the resident was up in a Broda chair in the dining room. There was no beverage on the table. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received the necessary care for activities of daily living care (ADL) related to not receiving bathing after admission and twice weekly, dirty fingernails, and the lack of shaving a beard for 3 of 3 residents reviewed for ADL care. (Residents D, B, and C) Findings include: 1. On 12/27/23 at 10:23 a.m., Resident D was observed lying in bed. The resident's fingernails had visible debris underneath them. The resident indicated she had not received any bathing at the facility since she was admitted . Record review for Resident D was completed on 12/28/23 at 11:14 a.m. Diagnoses included, but were not limited to, vertebral fracture, anxiety, and depression. The resident was admitted to the facility on [DATE]. The Bathing Task record indicated the resident had 1 shower on 12/27/23. The record lacked any documentation the resident had a shower prior to 12/27/23 since she was admitted on [DATE]. During an interview on 12/28/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received the necessary treatment and services related to the lack of a Physician's Order for a neck brace, the lack of monitoring and assessments of skin discolorations, and skin treatments not signed out as ordered for 1 of 2 residents reviewed for positioning and limited range of motion and 2 of 4 residents reviewed for non-pressure skin conditions. (Residents D, 36, and 19) Findings include: 1. On 12/27/23 at 10:23 a.m., Resident D was observed lying in bed watching television. The resident had a neck brace in place. She indicated sometimes the staff would help her put it on and take it off. She did not like to wear it when she was lying down. On 12/28/23 at 11:13 a.m., Resident D was observed sitting in the front lobby with other residents. The resident had a neck brace in place. Record review for Resident D was completed on 12/28/23 at 11:14 a.m. Diagnoses included, but were not limited to, vertebral fracture,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident received the necessary treatment to prevent a decrease in range of motion related to a hand splint not in place as ordered for 1 of 1 residents reviewed for positioning and mobility. (Resident 1) Finding includes: On 12/27/23 at 11:02 a.m., and 12/28/23 at 11:04 a.m., Resident 1 was observed in bed. Her eyes were closed and her hands were under the covers. There was a hand splint on her night stand. On 12/28/23 at 1:01 p.m., the resident was observed in bed. There was no splint on her hand and a splint was observed on her night stand. The resident's record was reviewed on 12/28/23 at 2:55 p.m. Diagnoses included, but were not limited to, hemiplegia (one sided paralysis) and hemiparesis (one sided weakness) following a cerebral vascular event and vascular dementia. The Quarterly Minimum Data Set assessment, dated 11/21/23, indicated the resident had severe cognitive impairment, and was dependent on staff for bed mobility, transfers, toileting and eating. A Physician's Order, dated 8/25/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure safety measures were in place to prevent accidents related to seizure precautions not in use, fall precautions not implemented, and a post-op helmet not in use as ordered for 3 of 3 residents reviewed for accidents. (Residents G, F and E) Findings include: 1. On 12/27/23 at 9:26 a.m., Resident G was observed in her bed. She was moaning and complaining her stomach hurt. She was not wearing a post-op helmet. There were full length bed rails on her bed with no seizure pads in place and a mat on the floor. On 12/28/23 at 9:56 a.m. and 12:59 p.m., the resident was observed in bed, there were no seizure pads on the bed and the resident was not wearing a post-op helmet. A helmet was observed on a cabinet next to the bed. The resident's record was reviewed on 12/28/23 at 1:02 p.m. Diagnoses included, but were not limited to, metabolic encephalopathy, muscle weakness, unspecified convulsions and diabetes mellitus. The Significant Change…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents' hydration and nutritional needs were met related to providing fluids to a dependent resident and weights being monitored for a resident with weight loss for 2 of 6 residents reviewed for hydration and nutrition. (Residents G and 37) Findings include: 1. On 12/27/23 at 9:26 a.m. the Resident G was observed in her bed. The side rails were up, there was a mat on the floor. There was no beverage to drink in the room. The resident was observed again on 12/28/23 at 9:56 a.m., and 12:59 p.m., and 1/2/24 at 8:15 a.m. in bed with no beverage in the room. On 12/29/23 at 9:32 a.m., staff was observed removing the resident's breakfast tray from her room. The beverage was on the tray, full with a lid on it. The food had been untouched. There was no beverage in the room. On 12/29/23 at 12:15 p.m. and 2:35 p.m., the resident was in bed with the side rails up and a mat on the floor. There was a beverage on the overbed table that was located out of reach beyond the foot of the bed. On 1/2/24 at 8:57 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure each resident's medication regimen was managed and monitored to promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being related to non-pharmacological interventions provided prior to administering pain medications and not following Pharmacy recommendations for 2 of 5 residents reviewed for unnecessary medications (Residents 4 and 48) and 1 of 1 residents reviewed for pain. (Resident 105) Findings include: 1. Resident 4's record was reviewed on 12/29/23 at 1:12 p.m. Diagnoses included, but were not limited to bipolar disorder, depression and polyneuropathy. The Quarterly Minimum Data Set assessment, dated 10/24/23, indicated the resident had mild cognitive deficits and took opioid pain medications. The December 2023 Physician's Order Summary (POS) indicated the resident took acetaminophen, 650 milligrams (mg) every 8 hours as needed for mild pain. The resident also took hydrocodone/ acetaminophen (opioid pain medication) 5/325 mg every 12 hours as needed for severe pain.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a gradual dose reduction (GDR) was attempted for 1 of 5 residents reviewed for unnecessary medications. (Resident E) Finding includes: The record for Resident E was reviewed on 12/28/23 at 11:06 a.m. Diagnoses included, but were not limited to, intracranial injury, dementia, and Alzheimer's disease. The Quarterly Minimum Data Set (MDS) assessment, dated 10/2/23, indicated the resident was severely cognitively impaired for daily decision making. He received an antidepressant and antipsychotic medication on a routine basis only. A Physician Order, dated 11/7/22, indicated seroquel (an antipsychotic medication) 25 milligram (mg), give 1.5 tablet by mouth in the morning and 2.5 tablets by mouth at bedtime. A Care Plan, dated 9/26/22, indicated the resident used a psychotropic medication related to behavior management and was at risk for side effects. Interventions included, but were not limited to, consult with pharmacy and the Physician to consider dosage reduction when clinically appropriate, at least quarterly. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an ordered urine culture was obtained and sent to the laboratory timely for 1 of 5 residents reviewed for unnecessary medications(Resident E). Finding includes: The record for Resident E was reviewed on 12/28/23 at 11:06 a.m. Diagnoses included, but were not limited to, intracranial injury, dementia, and Alzheimer's disease. The Quarterly Minimum Data Set (MDS) assessment, dated 10/2/23, indicated the resident was severely cognitively impaired for daily decision making. A Physician's Order, dated 5/6/23, indicated to obtain a urinalysis, culture and sensitivity (UA C&S). A Nurses' Progress Note, dated 5/5/23 at 11:00 p.m., indicated the resident was noted to have dark brown tinged urine with a fever of 102 degrees Fahrenheit and noted congestion with 90% oxygen saturation on room air. New orders were received from the Physician for a chest x-ray, UA C&S, oxygen as needed, and Rocephin (an antibiotic) 1 gram intramuscularly injection for 7 days. A Nurses' Progress Note, dated 5/6/23 at 3:00 a.m., indicated the urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of antibiotic therapy to reduce antibiotic resistance related to a physician prescribing antibiotics for a urinary tract infection without a urinalysis and culture completed for 1 of 5 residents reviewed for unnecessary medications. (Resident E). Finding includes: The record for Resident E was reviewed on 12/28/23 at 11:06 a.m. Diagnoses included, but were not limited to, intracranial injury, dementia, and Alzheimer's disease. The Quarterly Minimum Data Set (MDS) assessment, dated 10/2/23, indicated the resident was severely cognitively impaired for daily decision making. A Physician's Order, dated 5/6/23, indicated to obtain a urinalysis, culture and sensitivity (UA C&S). A Physician's Order, dated 5/6/23, indicated ceftriaxone sodium injection solution reconstituted (Rocephin) 1 gram, inject intramuscularly one time a day. A Nurses' Progress Note, dated 5/5/23 at 11:00 p.m., indicated the resident was noted to have dark brown tinged urine with a fever of 102…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.5-0.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Hammond-Whiting Care CenterWhiting, IN 1 of 5Life Care Center Of AndoverAndover, KS 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of RenoReno, NV 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Center of PlainwellPlainwell, MI 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of Federal WayFederal Way, WA 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV 2 of 5Life Care Center Of TullahomaTullahoma, TN

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ENGELS, ERINIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 10/01/2018
GENTRY, MARKIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 01/12/2022
STARKEY, TYLERIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 08/01/2020
WAITE, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 08/01/2020
WHICKER, TIMOTHYIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 01/12/2022
FENOUGHTY, DEANNAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/10/2023
CONSOLIDATED RESOURCES HEALTH CARE FUND I LPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2018
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/14/2025
ADAMS, TAMIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2018
CROSS, CINDYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
FLETCHER, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
HENRY, TERRYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
LAY, LISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
MIROCHNA, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2019
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
PRESTON, FORRESTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2018
SWANKER, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
THURMOND, JOANIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
ZIEGLER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
HENDRICKS COUNTY HOSPITALOrganizationADP OF THE SNFsince 02/24/2025

CMS files one row per role, so the 31 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.8M
Net patient revenuemost recent cost report
+3.3%
Operating marginrevenue minus expenses
$5.7M
Related-party expense76% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 13%Other / private 13%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $5.7M paid to related parties — landlords or management companies under common ownership — equal to about 76% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$345per resident / day
operating cost
$10,503per month
≈ monthly operating cost
$357per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155158. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next