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Hammond-Whiting Care Center

1000 114th St, Whiting, IN 46394 · For profit - Corporation · 80 certified beds · (219) 659-2770 Medicare & Medicaid certified

Call the home — (219) 659-2770 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2023Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2023
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • about 73% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2075 Indianapolis Blvd · (219) 659-7000 · Call to confirm hours
Pharmacy
1236 119th St · (219) 655-5529 · Call to confirm hours
Grocery
1836 Calumet Ave · (219) 659-2030 · Call to confirm hours
Park
1501 S Atchison Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.5%11.0%15.4%better
Long-stay residents who lose too much weight2.6%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%1.1%2.0%better
Long-stay residents with depressive symptoms21.5%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.2%3.9%3.3%better
Long-stay residents whose ability to walk worsened15.0%11.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication14.4%23.5%18.9%better
Long-stay residents given the seasonal flu vaccine47.8%95.4%95.3%worse
Long-stay residents with pressure ulcers6.1%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control29.5%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.2%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication1.3%1.2%1.4%typical
Short-stay residents given the seasonal flu vaccine8.1%79.0%79.4%worse
Short-stay residents rehospitalized after admission26.8%22.2%22.6%worse
Short-stay residents with an outpatient ER visit12.5%10.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.731.611.67worse
Long-stay outpatient ER visits per 1,000 resident days1.541.441.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 71 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.6%U.S. median 51.5%
Got home and stayed home
11.3%U.S. median 10.7%
Went back to hospital
85.2%U.S. median 56.6%
Met the expected recovery
0.50U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 85.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.6%CMS range 30.7–54.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.3%CMS range 8.2–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge85.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge63.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge74.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.5–13.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.461.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.68
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.05
Aide hours/ resident / day
3.64
Total nurse hours/ resident / day
0.40
RN hoursweekends
49.3%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 66.9 residents a day — about 84% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.64 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.84 on weekdays — 18% thinner on weekends. RN hours go from 0.79 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-02-11)
16
at the previous standard inspection (2024-10-07)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 12 most serious are shown; the remaining 43 are one tap away and print in full.

  • Actual harm · G2026-02-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide therapy or treatment for a resident with post-stroke hemiplegia resulting in a loss of range of motion to the affected hand for 1 of 2 residents reviewed for range of motion. (Resident 15)Finding includes:During random observations on 2/5/26 at 9:56 a.m., 2/6/26 at 1:03 p.m., and 2/9/26 at 10:00 a.m., Resident 15's left hand remained in a fist position. The knuckles on his left hand appeared larger than on his right. No visible intervention was observed for the left hand. During an observation of care on 2/9/26 at 10:41 a.m., the resident grabbed and pulled non-purposefully with his right hand when turned on his left side. When turned to his right side, minimal movement of his left arm was observed, and his left hand remained in a fist. At that time, CNA 2 indicated the resident did not really move his left hand or use his left arm. The resident's record was reviewed on 2/9/26 at 11:39 a.m. Diagnoses included, but were not limited to, hemiplegia (one-sided weakness or paralysis) of the left side after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident was free from physical abuse, related to a resident to resident altercation which resulted in Resident J being injured with bilateral non-displaced nasal bone fractures and a hematoma to the face for 1 of 1 resident to resident altercations reviewed. (Residents J and K) Finding includes: An Indiana Department of Health (IDOH) state reported incident indicated on 6/23/23 at approximately 7:36 p.m., Resident J and Resident K were roommates and an altercation occurred between the two of them in their room. Resident J was found to have bruising and bleeding from the face and Resident K was observed kicking Resident J as he exited the room to seek help. Resident J had been transferred to the emergency room and returned with diagnoses of nondisplaced bilateral nasal bone fractures, right periorbital soft tissue swelling and edema. There was facial bruising and swelling. A Police Report, dated 6/23/23 at 7:47 p.m., indicated Resident K was interviewed and informed the Officer Resident J had fallen asleep while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a clean and sanitary kitchen was maintained related to food containers and boxes stored on the floor of walk ins, refrigerated food open to air and heavy debris build up on equipment for 1 of 1 kitchen observed. (Main Kitchen) This had the potential to affect 62 residents who received meals prepared from the kitchen.Findings include:On 2/5/26 at 8:50 a.m., the initial kitchen tour was completed with the Head Cook. The following was observed:a. In the portable walk-in refrigerator there were two loose containers of beef broth on the floor, There was a box of tortilla shells and two other food boxes sitting on the floor. There was a bag of biscuits open to air and discolored on the tops.b. In the portable walk-in freezer, there were no shelves. All food boxes were stacked in 22 stacks on the floor. c. The dishwasher had a heavy buildup of crumbs and debris.During an interview at the time of the kitchen tour, the Head [NAME] indicated food was not supposed to be stored on the floor, the biscuits should be thrown away,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-11 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the comprehensive Minimum Data Set (MDS) assessment was accurate related to hospice services, diet, and medications for 4 of 19 residents whose MDS assessments were reviewed. (Residents 3, 18, 11, and 2)Findings include:1. The record for Resident 3 was reviewed on 2/9/26 at 1:30 p.m. Diagnoses included, but were not limited to, dysphagia (difficulty swallowing), Alzheimer's disease, heart failure, dementia, chronic kidney disease, stroke, peg tube (a tube that was inserted directly into the stomach for nutrition), and anxiety disorder. A Physician's Order, dated 11/26/25, indicated admit to hospice services. A hospice admission document, dated 12/1/25, indicated the resident was admitted to hospice. The Significant Change Minimum Data Set (MDS) assessment, dated 12/8/25, indicated the resident was not cognitively intact for daily decision making and received 51% or more of cubic centimeters (cc) a day of enteral feeding through the peg tube. Hospice services while a resident was not checked. During an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident who was risk for elopement had their wander guard pendant (personal exit door alarm) checked for functioning at least daily for 1 of 1 resident reviewed for elopement. (Resident 9) The facility also failed to ensure hot water temperatures were below 120 degrees Fahrenheit on 1 of 2 units. (The North Unit) Findings include:1. During a random observation on 2/6/26 at 1:06 p.m., Resident 9 was observed sitting in a wheelchair at the nursing station with his legs crossed. At that time a wander guard was observed around the resident's ankle. The record for Resident 9 was reviewed on 2/9/26 at 11:43 a.m. Diagnoses included but were not limited to, intracranial loss of consciousness, fracture of the occipital lobe, altered mental status, mental disorder, obsessive compulsive disorder, high blood pressure, major depressive disorder, and history of falls. A Physician's Order, dated 6/5/25, indicated wander guard to right ankle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-11 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure enteral feedings were infusing and administered as ordered by the physician, water flush bags were labeled and dated when hung, placement of the peg tube (a tube directly inserted into the stomach for nutrition) was checked prior to the administration of medication, and water flushes were not plunged via the peg tube for 5 of 5 residents reviewed for tube feeding. (Residents 3, 74, 76, 15, and 33)Findings include: 1. During a random observation on 2/6/26 at 8:45 a.m., Resident 3 was observed in bed and the enteral feeding was infusing at 60 cubic centimeters (cc) into the peg tube. At that time, there was a water flush bag hanging on the pole that was not dated or labeled. On 2/9/26 at 8:36 a.m. and 9:00 a.m., the resident was observed in bed and the enteral feeding was infusing at 60 cc per hour into the peg tube. On 2/9/26 at 12:50 p.m., the tube feeding was turned off. On 2/10/26 at 8:30 a.m., the enteral tube feeding was turned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-11 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to keep the resident's environment clean and in good repair related to marred walls, gouged bathroom door frames, dirty ceiling vents, dirty tube feeding poles, dirty floor registers, and no toilet paper holders in bathrooms for 2 of 2 units. (The South and North units)Findings include: During the Environmental Tour on 2/11/26 at 9:10 a.m., with the Maintenance Director the following was observed:South Unit:a. room [ROOM NUMBER] - there was no toilet paper holder in the bathroom and the floor register was observed with a dried substance. There were 2 residents who resided in the room and four residents who shared the bathroom.b. room [ROOM NUMBER] - the floor vent was observed with dried substance on it. There were two residents who resided in the room.c. room [ROOM NUMBER] - there was no toilet paper holder in the bathroom. There were three residents who shared the bathroom.d. room [ROOM NUMBER] - the wall by the floor register was dirty as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain a resident's dignity related to wearing a hospital gown during the day and posting of swallowing precautions/instructions in residents' rooms for 3 of 4 residents reviewed for dignity. (Residents 15, 33 and 42)Findings include:1. During random observations on 2/5/26 at 9:54 a.m., 2/9/26 at 10:31 a.m., and 2/9/26 at 3:33 p.m., Resident 15 was wearing a hospital gown during the day. The resident's record was reviewed on 2/9/26 at 11:39 a.m. Diagnoses included, but were not limited to, hemiplegia (one-sided weakness or paralysis) of the left side after a stroke, and dementia. The End of PPS Part A Stay Minimum Data Set (MDS) assessment, dated 10/26/25, indicated the resident was not cognitively intact and was dependent in activities of daily living (ADLs). The resident's care plan did not indicate the resident had a preference of wearing a hospital gown. During an interview on 2/10/26 at 9:35 a.m., the Director of Nursing (DON) was informed of the finding and offered no additional information. 2. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide timely notification of changes to the physician related to complaint of a cough for 1 of 2 residents reviewed for respiratory care (Resident 63) and a change in respiratory status for 1 of 1 resident reviewed for change in condition. (Resident 15)Findings include:1.On 2/5/26 at 10:21 a.m., Resident 63 was observed in his room. He indicated he had a cough and had requested cough medicine but was told by nursing that he didn't have an order for any the previous day. The resident's record was reviewed on 2/10/26 at 10:36 a.m. Diagnoses included, but were not limited to, diabetes mellitus, hyperlipidemia and muscle weakness. The Quarterly Minimum Data Set (MDS) assessment, dated 1/9/26, indicated the resident was cognitively intact. A Behavior Note, dated 1/26/26, indicated the resident had requested some cough syrup. The writer indicated he did not have an order for cough syrup and if he was having a cough or feeling congested the writer would contact the physician for an order. The resident became agitated and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure interventions were attempted prior to administering PRN (as needed) anti-anxiety medications for 1 of 5 residents reviewed for unnecessary medications. (Resident 2)Finding includes: The record for Resident 2 was reviewed on 2/9/26 at 2:01 p.m. Diagnoses included, but were not limited to, type 2 diabetes, heart failure and right and left below the knee amputation. The Annual Minimum Data Set assessment, dated 12/5/25, indicated the resident had moderate cognitive deficits.A Physician's Order, dated 1/20/26, indicated to give lorazepam (an anti-anxiety medication) 0.5 milligrams every 12 hours as needed for anxiety for 14 days. A Behavior Care Plan, revised on 7/29/25, indicated the resident had behaviors of yelling, exit seeking, and being aggressive. Interventions included, but were not limited to, engage calmly in conversation, guide away from source of distress, assess for needs and document attempted interventions. The January 2026 Medication Administration Record indicated the resident received lorazepam on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident and/or their responsible party were sent the facility's bed-hold policy and State approved transfer form before and upon transfer to the hospital for 1 of 3 residents reviewed for hospitalization. (Resident 70)Finding includes: Resident 70's closed record was reviewed on 2/11/26 at 12:57 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease, congestive heart failure and atrial fibrillation.The admission Minimum Data Set assessment, dated 11/26/25, indicated the resident was cognitively intact.A Health Status Note, dated 12/3/25 at 3:59 a.m., indicated the resident had called 911 and reported difficulty breathing. Emergency Services arrived and she was transported to the hospital. She returned to the facility later that morning with no new orders. A Health Status Note, dated 12/3/25 at 3:45 p.m., indicated the resident had called 911 again complaining of pain and shortness of breath. Emergency Services arrived and transported her to the hospital. She was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the care plan reflected the resident's current care needs and choices related to maintaining a bed in high position and indwelling catheter maintenance and care for 1 of 3 residents reviewed for accidents (Resident 33) and 1 of 2 residents reviewed for catheters (Resident 37).Findings include:1. During a random observation on 2/5/26 at 10:20 a.m., Resident 33 was observed lying in a diagonal position with both of her legs hanging off of side of bed. She indicated she was unable to move her legs back into the bed. The bed was in a high position. On 2/5/26 at 12:46 p.m., 2/6/26 at 1:14 p.m., and 2/9/26 at 9:57 a.m. and 3:02 p.m., the resident was observed lying in her bed, which was in a high position. The record for Resident 33 was reviewed on 2/6/26 at 1:18 p.m. Diagnoses included, but were not limited to, hemiplegia (weakness on one side of the body) following a stroke. The Quarterly Minimum Data Set (MDS) assessment, dated 1/22/26, indicated the resident had severe cognitive impairment, and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2026-02-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to invite and hold care planning conferences for residents and/or their family members. The facility also failed to update care plans related to medications for 3 of 19 residents whose care plans were reviewed. (Residents 6, 11, and 13)Findings include:1. During an interview on 2/5/26 at 10:33 a.m., Resident 6 indicated she has not been invited to a care conference. The record for Resident 6 was reviewed on 2/6/26 at 1:09 p.m. Diagnoses included, but were not limited to, heart failure, heart disease, chronic kidney disease, and depression. The 12/17/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. A Psychosocial Note, dated 3/27/25 at 10:30 a.m., indicated the IDT (interdisciplinary team) met with the resident for a quarterly care plan meeting. There were no other care plan meetings in the clinical record. During an interview on 2/10/26 at 9:20 a.m., the Administrator indicated the facility was without a Social Service Director (SSD) for a couple of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a resident who needed assistance with ADL's (Activities of Daily Living) received help related to oral care and washing of hair for 1 of 3 residents reviewed for ADL's. (Resident 6)Finding includes: During an interview on 2/5/26 at 10:30 a.m., Resident 6 indicated her hair was not washed every week and staff do not set her up to brush her teeth. At that time, the resident's hair was unkempt. During an interview on 2/9/26 at 9:35 a.m., the resident indicated CNA 1 got her up and dressed, however, she did not set her up to brush her teeth or provide oral care. She also indicated her hair had not been washed recently. The record for Resident 6 was reviewed on 2/6/26 at 1:09 p.m. Diagnoses included, but were not limited to, heart failure, heart disease, chronic kidney disease, and depression. The 12/17/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. The resident needed set up assistance with oral care and partial/moderate assist with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a skin rash was assessed and monitored for 1 of 2 residents reviewed for non-pressure related skin conditions, and blood pressure medications were administered as ordered by the physician for 1 of 5 residents reviewed for unnecessary medications. (Residents 18 and 37)Findings include: 1. During an interview on 2/5/26 at 12:10 p.m., Resident 18 indicated he had a red area on the left side of his neck that had been there for about two months. He had told nursing staff and nurses at dialysis but still has not had any treatment for it. At that time, there was a red circular area on the side of his neck. He indicated it was starting to itch. On 2/9/26 at 12:45 p.m., RN 1 was asked to perform a skin assessment to the resident's neck area. At that time, she observed the red and raised area to the left side of his neck. During an interview at that time, RN 1 indicated she was unaware of the skin rash and was not provided any information during the end of shift report she had received in the morning. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure clinical records were complete and accurately documented related to a dialysis fistula and pressure ulcer treatments for 1 of 1 resident reviewed for dialysis and 1 of 2 residents reviewed for pressure ulcers. (Residents 18 and 74)Findings include:1. During an observation on 2/6/26 at 12:10 p.m., Resident 18 was observed sitting in a wheelchair in his room. At that time, his shirt was off and a perma catheter was observed in his upper chest. He indicated, that was being used for his dialysis treatments. He had never had a fistula, as they were going to do that later. The record for Resident 18 was reviewed on 2/9/26 9:30 a.m. Diagnoses included, but were not limited to, heart failure, end stage renal disease, dialysis, heart disease, anemia, and anxiety.A Physician's Order, dated 7/24/25, indicated dialysis resident, assess bruit/thrill (assessments performed on a dialysis fistula) upon return from dialysis every evening shift every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure infection control practices were in place and implemented related to staff not donning personal protective equipment (PPE) for a resident in enhanced barrier precautions (EBP), an indwelling Foley catheter bag observed on the floor, and the improper storage of personal care equipment during random infection control observations. (Residents 74 and 76)Findings include:1. During random observations on 2/5/26 at 9:49 a.m., 10:19 a.m., and 12:16 p.m., Resident 74 was observed in bed. At those times, the indwelling Foley catheter bag was observed on the floor. The record for Resident 74 was reviewed on 2/6/26 at 2:20 p.m. Diagnoses included, but were not limited to, paraplegia and neuromuscular dysfunction of the bladder. The resident was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS) was still in progress. A Physician's Order, dated 1/29/26, indicated Indwelling catheter to straight drainage, size 16 French with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a resident's right to participate in her care related to not being informed on the medication she received during medication pass for 1 of 7 residents observed for medication administration. (Resident E)Finding includes:During medication administration on 9/15/25 at 9:22 a.m., RN 1 prepared the powdered medication Lokelma (given for high potassium level) in water for Resident E. RN 1 handed the resident the medication and the resident was gagging on the mixture and indicated how bad it tasted and did not want to finish it. RN1 instructed to drink the rest of the medication. RN 1 did not educate or inform Resident E what the medication was or why it was important to drink it all.During medication administration on 9/16/25 at 9:28 a.m., LPN 1 prepared the powdered medication Lokelma for Resident E. LPN 1 handed the medication to the resident and did not inform her what the medicine was for. The resident struggled to drink the medication fully and was starting to cry due to the poor taste. LPN 1 added more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a dependent resident received assistance with ADLs (activities of daily living) related to bathing for 1of 3 residents reviewed for ADLs. (Resident D)Finding includes:On 9/15/25 at 3:33 p.m., Resident D was observed playing bingo. The resident's hair had a greasy appearance.Resident D's record was reviewed on 9/16/25 at 11:05 a.m. The diagnoses included, but were not limited to, heart failure, kidney disease, anxiety, and diabetes.The admission Minimum Data Set (MDS) assessment, dated 7/23/25, indicated the resident was moderately impaired with daily decision. The resident required partial to moderate assistant with toileting.A Care Plan, dated 7/23/25, indicated the resident required assistance with ADLs (activities of daily living) and needed therapy services. Intervention was to assist the resident with ADLs as needed.Showers Sheets indicated the resident had not received a bath/shower on the following dates:8/19/258/20/258/21/258/22/258/23/258/24/258/25/258/26/258/27/25There were no documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to administer medications as ordered related to antibiotic and antianxiety medication for 1 of 3 residents reviewed for medication administration. (Residents B)Finding includes:Resident B's record was reviewed on 9/15/25 AT 10:15 a.m. The diagnoses included, but were not limited to, paraplegia, osteomyelitis (bone and muscle infection), anxiety, hypertension (high blood pressure), muscle weakness, and ulcerative colitis (inflamed bowel).The admission Minimum Data Set (MDS) assessment, dated 7/14/25, indicated the resident was cognitively intact and received an antibiotic and antianxiety medication.A Physician's Order, dated 7/8/25, indicated to administer alprazolam 1 milligram (MG) my mouth at bedtime for anxiety.A Physician's Order, dated 7/11/25, indicated to administer Vancomycin (antibiotic) 1.25 grams intravenously two times a day for a wound infection related to osteomyelitis.The 7/2025 Medication Administration Record (MAR), indicated the following medications were not signed out as being administered:Vancomycin was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a wound treatment was completed and heels were floated as ordered for 2 of 3 residents reviewed for pressure-related skin conditions. (Residents B and C) Findings include: 1. On 5/5/25 at 11:59 a.m., Resident B was observed lying in bed on her right side. The resident's heels were resting on the bed, not off-loaded, and she had wounds on her left lateral and medial foot. During an interview at the time, the wound nurse indicated the resident did not have an order for off-loading boots but she would call the doctor today to get an order. She indicated the resident's heels were off-loaded the last time she was in the room. The record for Resident B was reviewed on 5/5/25 at 10:48 a.m. Diagnoses included, but were not limited to, dementia, anorexia, tube feeding support, and lymphedema (swelling in arms or legs). The Quarterly Minimum Data Set (MDS) assessment, dated 2/19/25, indicated the resident was cognitively impaired for daily decision making, dependent for all activities of daily living (ADL's) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to maintain clinical records that were complete and accurately documented related to conflicting orders for wound treatments for 1 of 3 residents reviewed for pressure. (Resident D) Finding includes: On 5/5/25 at 11:01 a.m., Resident D was observed during a wound treatment. During the wound treatment, the wound nurse went to apply aquacell alginate to the wound bed. The current physician's order called for xerofoam to be placed on the wound bed. During an interview at the time, the nurse indicated she had confirmed the orders with the physician and the 12/20/24 order for xerofoam was the correct order to use going forward. She would delete the aquacell treatment order to ensure the correct order was used. The record for Resident D was reviewed on 5/5/25 at 10:55 p.m. Diagnoses included, but were not limited to, anemia (low iron), dysphagia (difficulty swallowing), and high blood pressure. The Quarterly Minimum Data Set (MDS) assessment, dated 1/14/25, indicated Resident D was moderately impaired for daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure correct Personal Protective Equipment (PPE) was used by a staff member (Wound Nurse) when providing care during a wound treatment for resident who was in Enhanced Barrier Precautions (EBP) for 1 of 3 residents observed for pressure ulcer care. (Resident C) Finding includes: On 5/5/25 at 10:38 a.m., Resident C was observed in bed with 2 blankets covering her. She was lying on her back and crying she was cold. When the blankets were removed to observe the wound treatment, the resident's feet were lying flat on the bed. The Wound Nurse began the wound treatment, the resident's brief was opened and a new pad was placed underneath the resident. Hand hygiene was performed, and a new set of gloves were donned. The wound nurse did not have a gown on, and she began cutting the collagen dressing packet open. She was stopped and asked if the resident was in Enhanced Barrier Precautions. There was an EBP sign observed on the resident's door. During an interview at the time, the Wound Nurse indicated she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure food was served and prepared under sanitary conditions related to dried food spillage, scoops in bins, and food that was not labeled for 1 of 1 kitchens observed. (The Main Kitchen) This had the potential to affect all residents receiving food from the kitchen. Finding includes: During the brief kitchen sanitation tour on 9/30/24 at 9:34 a.m. with the Dietary Food Manager (DFM), the following was observed: a. An accumulation of dried food spillage was on the outside and on the lids of the flour, sugar, and rice bins. b. A plastic scoop was observed inside the flour and rice bins positioned directly on the food. c. A bag of thawed chicken was observed in a plastic bin in the walk in refrigerator. The bag was twisted closed and not dated. During an interview at that time, the DFM indicated the bins would be cleaned and the scoops removed and the chicken would be discarded. 3.1-21(i)(3)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-07 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure kitchen areas were maintained in a functional and sanitary manner, related to dirty floor tile, dried food spillage, and an accumulation of dust on pipes for 1 of 1 kitchen areas. (The Main Kitchen) This had the potential to affect all residents who received food from the kitchen. Findings include: 1. During the brief kitchen sanitation tour on 9/30/24 at 9:34 a.m. with the Dietary Food Manger (DFM), the following was observed: a. The floor tile throughout the kitchen had an accumulation of dirt and debris along the base boards. The tile grout was also discolored and dirty. b. There was an accumulation of dried spillage on top of the dishwasher and on the front of the dishwasher. c. The metal pipes located above the dishwasher had an accumulation of dust. During an interview at that time, the DFM indicated the above was in need of cleaning. 2. During the kitchen sanitation tour on 10/3/24 at 11:15 a.m. with the DFM, the following was observed: a. The white wall located beneath the coffee and juice machines had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to label and store medication appropriately related to storing unlabeled bulk medication for 1 of 2 medication rooms and 1 of 2 medication carts observed during medication storage observations. (South medication room and North medication cart) Findings include: 1. On 10/1/24 at 4:58 p.m., the north medication cart was observed with QMA 1. The top drawer had 2 bottles of acetaminophen that were not labeled. During an interview at the time, QMA 1 indicated the acetaminophen bottles were house medications. 2. On 10/1/24 at 3:30 p.m., the south medication room was observed with LPN 2. In the top left cabinets there was a box of benadryl and 2 bottles of acetaminophen with no labels. During an interview on 10/1/24 at 3:29 p.m., LPN 2 indicated the benadryl and acetaminophen were in the cabinet because those were in house medications. During an interview on 10/2/24 at 9:35 a.m., the nurse consultant indicated they should not have house medications and those medications have been removed. 3.1-25(j)

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-07 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the menu was followed as written related to pureed diets. This had the potential to affect the 7 residents in the facility who received a pureed diet. Finding includes: On 10/3/24 at 11:05 a.m., [NAME] 1 was observed preparing the pureed lunch meal. The residents who received a pureed diet were receiving pureed ham, peas, mashed potatoes and gravy, and bread. At that time, the [NAME] indicated the residents who received a regular diet were being served beef tips with mushrooms over parsley noodles. On 10/3/24 at 1:45 p.m., the menu for the pureed diets was reviewed. The residents who received a pureed diet were also to be served beef tips with mushrooms over parsley noodles. During an interview on 10/3/24 at 3:30 p.m., the Dietary Food Manager indicated the residents should have been served pureed beef tips rather than ham based on the spreadsheet. She indicated the cook usually made the pureed residents their own special meal. 3.1-20(i)(1)

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure call lights were placed within reach of the resident for 1 of 1 resident reviewed for accommodation of needs. (Resident B) Finding includes: On 10/2/24 at 9:08 a.m., 11:15 a.m., and 12:05 p.m., Resident B was observed in her room in bed. Her eyes were closed and she was positioned on her right side. At 12:29 p.m. and 1:57 p.m., the resident's eyes were open and she remained in bed. The resident's call light was clipped to the call light cord above the head of the resident's bed and was out of reach at all of the above times. During an interview on 10/2/24 at 12:29 p.m., CNA 3 indicated the resident could tell staff if she needed assistance. On 10/3/24 at 8:58 a.m. and 10:35 a.m., the resident was observed in her room in bed. The call light remained out of the resident's reach and clipped to the call light cord. On 10/4/24 at 9:10 a.m., the resident was observed in her room in bed. Again, the call light remained out of reach. The record for Resident B was reviewed on 10/2/24 at 2:46 p.m. Diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents' care plans were held and families were invited to attend care plan meetings for 2 of 19 residents whose care plans were reviewed. (Residents 35 and 37) Finding includes: 1. On 10/1/24 at 3:48 p.m., Resident 35 was observed lying in bed. The resident indicated he did not know about his care plan meetings. The staff told him they would call and talk with his daughter regarding his care plan. Resident 35 indicated the staff never called his daughter or held his care plan meeting. Resident 35's record was reviewed on 10/2/24 at 10:07 a.m. Diagnoses included, but were not limited to, retention of urine, insomnia, chronic obstructive pulmonary disease, heart failure, gout, and type 2 diabetes mellitus. The Quarterly Minimum Data Set (MDS) assessment, dated 7/9/24, indicated the resident was cognitively intact for daily decision making. During an interview on 10/03/24 at 10:19 a.m the Social Service Director indicated she did not have any documentation showing that she attempted to reach out to the resident or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with activities of daily living (ADL's) related to meal assistance and the removal of facial hair for 2 of 7 residents reviewed for ADL's and for 1 of 2 meal observations. (Residents 28, 29, and 27) Findings include: 1. On 9/30/24 at 12:02 p.m., Resident 28 was seated in her broda chair (a type of wheelchair) in the restorative dining room. She and her tablemate were served their lunch trays at 12:02 p.m. Resident 28's tray was placed in front of her and remained covered. The resident was not assisted with her meal until 12:15 p.m. The record for Resident 28 was reviewed on 10/1/24 at 3:44 p.m. Diagnoses included, but were not limited to, dementia without behavior disturbance, diabetes, and long term use of insulin. The Quarterly Minimum Data Set (MDS) assessment, dated 8/21/24, indicated the resident was cognitively impaired for daily decision making and required supervision or touching assistance with eating. A Care Plan, reviewed on 8/8/24, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide a personalized activity program for a cognitively impaired and dependent resident related to ongoing stimulation and one to one visits for 1 of 1 resident reviewed for activities. (Resident C) Finding includes: On 9/30/24 at 4:18 p.m., Resident C was observed in her room in bed. The resident was awake and attempting to lift her head off of the pillow and her feet off of the mattress. The resident's television was turned off and the privacy curtain was pulled half way between her and her roommate. The resident was confined to her room due to being in isolation. On 10/1/24 at 11:30 a.m. and 4:40 p.m., the resident's television remained off. On 10/2/24 at 2:05 p.m., the resident was again lifting her head and feet off of the mattress and her television was turned off. On 10/3/24 at 9:30 a.m., the resident was fidgeting in bed and her television was turned off. The record for Resident C was reviewed on 10/2/24 at 3:09 p.m. Diagnoses included, but were not limited to, Alzheimer's disease, dementia with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure insulin was administered as ordered and held per insulin parameters for 2 of 5 residents reviewed for unnecessary medications. (Residents 28 and 219) The facility also failed to ensure areas of bruising were assessed and monitored for 1 of 6 residents reviewed for skin conditions non-pressure related. (Resident 35) Findings include: 1. The record for Resident 28 was reviewed on 10/1/24 at 3:44 p.m. Diagnoses included, but were not limited to, dementia without behavior disturbance, diabetes, and long term use of insulin. The Quarterly Minimum Data Set (MDS) assessment, dated 8/21/24, indicated the resident was cognitively impaired for daily decision making and she had received insulin injections during the assessment reference period. A Care Plan, reviewed on 8/8/24, indicated the resident had Diabetes Mellitus. The goal was for the resident to have no complications related to diabetes through the next review date. A Physician's Order, dated 8/13/24, indicated the resident was to receive Lispro insulin,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the necessary treatment and services were provided to promote healing of pressure ulcers related to the use of pressure reducing devices for 1 of 3 residents reviewed for pressure ulcers. (Resident B) Finding includes: On 10/2/24 at 9:08 a.m., 11:15 a.m., 12:05 p.m., 12:29 p.m., and 1:57 p.m., Resident B was observed in her room in bed. Her pressure reducing heel boots were observed in her wheelchair and her feet were not off loaded (positioning the body so that pressure does not rest on top of the wounded area) while she was in bed. On 10/3/24 at 8:58 a.m., the resident was in her room in bed sleeping. The resident was dressed and she was not covered with any blankets. The resident was observed with gauze dressings to both of her feet that were dated 10/2/24. The resident's feet were resting directly on the mattress and her heel boots were in the chair next to the bed. The record for Resident B was reviewed on 10/2/24 at 2:46 p.m. Diagnoses included, but were not limited to, hemiplegia/hemiparesis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen was at the correct flow rate for 1 of 1 resident reviewed for oxygen. (Resident 21) Finding included: On 9/30/24 at 4:16 p.m., Resident 21's oxygen was on via nasal cannula and the flow rate was set under 3 liters. On 10/01/24 at 11:32 a.m., the resident's oxygen flow rate was observed under 3 liters. 10/02/24 9:06 a.m., and 11:03 a.m., the resident was observed asleep in bed. She was wearing oxygen via nasal cannula. The flow rate was at 2.5 liters. The record for Resident 21 was reviewed on 10/02/24 at 9:44 p.m. The diagnoses included, but were not limited to, hemiplegia (paralysis on one side of the body, candidiasis, hyperlipidemia (high cholesterol), anxiety, depression, heart failure, diabetes, and chronic obstructive pulmonary disease (COPD). The Quarterly Minimum Data Set (MDS) assessment, dated 7/2/24, indicated the resident was moderately impaired for daily decision making. The resident had impairment on one side of the lower extremities and used a wheelchair. The resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a post dialysis assessment for 1 of 1 resident reviewed for dialysis. (Resident 217) Finding includes: The record for Resident 217 was reviewed on 10/03/24 at 3:31 p.m. The diagnoses included, but were not limited to, kidney disease, hemiplegia (paralysis of one side of the body, dependence on renal dialysis, hypertension (high blood pressure), and anemia (low iron). The 5 day Minimum Data Set (MDS) assessment, dated 9/26/24, indicated the resident was severely impaired for daily decision making. The resident had impairment on one side of the lower extremities and used a wheelchair. The resident required dialysis. A Care Plan, dated 9/20/24, indicated the resident received hemodialysis and had an arteriovenous (AV) fistula (a connection made between an artery and a vein for dialysis access). Interventions included, but were not limited to, observe for bleeding at dialysis access site, obtain dry weights from dialysis center, and assess shunt site for bruit and thrill. A Physician's Order, dated 9/20/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide ongoing psychosocial visits for a resident in indefinite isolation for 1 of 3 residents reviewed for isolation. (Resident 21) Finding included: On 9/30/24 at 4:14 p.m., Resident 21 was observed sitting up in bed. She was tearful and indicated she was going crazy in isolation. She was told she had another month in isolation and she could not take it anymore, she wanted out. The record for Resident 21 was reviewed on 10/02/24 at 9:44 p.m. The diagnoses included, but were not limited to, hemiplegia (paralysis on one side of the body, candidiasis, hyperlipidemia (high cholesterol), anxiety, depression, heart failure, diabetes, and chronic obstructive pulmonary disease (COPD). The Quarterly Minimum Data Set (MDS) assessment, dated 7/2/24, indicated the resident was moderately impaired for daily decision making. The resident had impairment on one side of the lower extremities and used a wheelchair. A Care Plan, dated 7/4/24, indicated the resident was at risk for a change in mood behavior due to anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure gradual dose reductions (GDR's) of psychotropic medications were implemented for 2 of 5 residents reviewed for unnecessary medications. (Residents B and C) Findings include: 1. The record for Resident B was reviewed on 10/2/24 at 2:46 p.m. Diagnoses included, but were not limited to, hemiplegia/hemiparesis (muscle weakness/muscle paralysis) following a stroke, dementia without behavior disturbance, Alzheimer's disease, and major depressive disorder. The 9/27/24 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively impaired for daily decision making and she had received antipsychotic medications during the assessment reference period. A GDR was attempted on 9/13/24. A Physician's Order, dated 7/10/24 and listed as current on the October 2024 Physician's Order Summary (POS), indicated the resident was to receive Seroquel (an antipsychotic medication) 25 milligrams (mg) at bedtime for restlessness. A GDR Psychiatric Progress Note, dated 9/13/24, indicated the resident's Seroquel was to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, related to improper use of personal protective equipment (PPE) prior to entering and leaving an isolation room, staff not knowing why a resident was in isolation, and not completing an antiseptic bath as ordered for 1 of 9 residents reviewed for infection control. (Resident 21) Finding includes: On 10/1/24 at 3:34 p.m., the signage on the outside of the resident's door indicated the resident was in contact, enhanced barrier, and droplet precautions. During an interview on 10/1/24 at 3:40 p.m., LPN 3 indicated she was unsure why the resident was in droplet precautions and would have to look it up. On 10/2/24 at 12:43 p.m., family members entered the resident's room and were wearing gloves, gown, mask, face shield, and shoe covers. They indicated they were instructed by staff what PPE to wear before entering the room. On 10/2/24 at 12:47 p.m., QMA 1 was observed donning PPE which included, a mask, gown, gloves, and shoes covers. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure areas of skin discoloration and scabbing were assessed and monitored for 2 of 3 residents reviewed for skin conditions non-pressure related. (Residents D and E) Findings include: 1. On 6/5/24 at 11:07 a.m., Resident D was observed with a reddish/purple discoloration to the top of their right hand. On 6/6/24 at 10:25 a.m., Resident D was observed sitting in a wheelchair in front of the nurses' station. The discoloration remained to the top of the right hand. The record for Resident D was reviewed on 6/6/24 at 9:00 a.m. Diagnoses included, but were not limited to, dementia without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, and a history of falling. The Medicare 5 day Minimum Data Set (MDS) assessment, dated 4/30/24, indicated the resident was cognitively impaired. A Care Plan, dated 3/16/24, indicated the resident was on anticoagulant (blood thinning) therapy. Interventions included, but were not limited to, observe for and report as needed (PRN) adverse reactions of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure preventative fall measures were in place for a resident who was at risk for falls for 1 of 3 residents reviewed for accidents. (Resident B) Finding includes: On 6/5/24 at 11:01 a.m., Resident B was observed in their room in bed. The head of the bed was elevated and the resident was sleeping. The bed was not in a low position. On 6/6/24 at 8:58 a.m., 9:48 a.m., and 10:18 a.m., the resident was observed in bed sleeping. The bed was not in a low position. The record for Resident B was reviewed on 6/5/24 at 2:10 p.m. Diagnoses included, but were not limited to, hemiplegia (paralysis) and hemiparesis (muscle weakness) following a stroke, seizures, and muscle weakness. The Quarterly Minimum Data Set (MDS) assessment, dated 3/14/24, indicated the resident had moderate cognitive impairment and was dependent on staff for bed mobility and transfers. A Care Plan, reviewed on 3/7/24, indicated the resident was at risk for falls due to having had an actual fall. The resident would purposefully put their legs over…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure areas of bruising, scratches, sutures, and glued lacerations were assessed and monitored for 3 of 4 residents reviewed for skin conditions non-pressure related. The facility also failed to ensure neurological checks were completed as well as fall follow-up documentation for 2 of 3 residents reviewed for falls. (Residents 2, 19, 23, B, and C) Findings include: 1. On 11/27/23 at 10:53 a.m., Resident 2 was observed with scattered areas of reddish/purple discoloration to her bilateral forearms. On 11/28/23 at 10:45 a.m., the scattered areas of discoloration remained to the resident's bilateral forearms. On 11/29/23 at 9:38 a.m., the resident was observed in her room in bed. A new area of dark purple bruising was observed on the top of the resident's left hand and wrist area. The record for Resident 2 was reviewed on 11/29/23 at 10:42 a.m. Diagnoses included, but were not limited to, Alzheimer's late onset, dementia with agitation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair related to marred walls, marred door frames, discolored floors, rusted and missing toilet bolts, dirty and broken floor baseboards, missing pieces from an air conditioner, and wash basins not contained in a multi resident room on 2 of 2 units. (The North and South Units) Findings include: During the Environmental Tour with the Environmental Director on 12/1/23 at 10:18 a.m., the following was observed: 1. South Hall a. room [ROOM NUMBER] - The door frame was observed to be marred and there was adhered dirt behind the base of the door. One resident resided in the room and two residents shared the bathroom. b. room [ROOM NUMBER] - The bathroom walls were observed to be marred and the toilet bolts were missing and rusted. There were two residents who resided in the room and four residents who shared the bathroom. c. room [ROOM NUMBER] - The bathroom walls was observed to be marred, the baseboard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to promptly notify the resident's family of medication changes for 2 of 2 residents reviewed for notification of change. (Residents 23 and B) Findings include: 1. During a phone interview with Resident 23's responsible party on 11/27/23 at 1:18 p.m., she indicated she was not always made aware of her brother's medication changes. The record for Resident 23 was reviewed on 11/29/23 at 9:59 a.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, lung, liver and bladder cancer, epilepsy, high blood pressure, and major depressive disorder. The admission Minimum Data Set (MDS) assessment, dated 9/11/23, indicated the resident was not cognitively intact and needed extensive assistance with 1 person physical assist for bed mobility and transfers. In the last 7 days, the resident received an anti-anxiety medication 6 times. A Nurses' Note, dated 11/10/23 at 1:25 a.m., indicated the resident was observed having a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with activities of daily living (ADL's) related to shaving and bathing for 2 of 6 residents reviewed for ADL's. (Residents B and C) Findings include: 1. During an interview with Resident B's spouse on 11/28/23 at 9:38 a.m., they indicated they did not think the resident was receiving a shower at least 2 times a week. The record for Resident B was reviewed on 11/28/23 at 1:25 p.m. Diagnoses included, but were not limited to, metabolic encephalopathy, protein calorie malnutrition, stroke, Atrial Fibrillation (A Fib - irregular heart rhythm), pacemaker, anemia, high blood pressure, and alcohol dependence. The 10/23/23 Medicare 5 day Minimum Data Set (MDS) assessment indicated the resident was not cognitively intact. The resident needed some help and partial assistance from another person to complete bathing, dressing, using the toilet, and walking. The Care Plan, revised on 9/22/23, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents had access to receive services for impaired vision for 2 of 3 residents reviewed for vision and hearing. (Residents 31 and 18) Findings include: 1. On 11/27/23 at 3:49 p.m., Resident 31 was observed in her room watching television. The resident indicated she wore glasses and she needed new glasses. At that time, the resident also indicated she had asked multiple times to be placed on the list to see an eye doctor. The record for Resident 31 was reviewed on 11/28/23 at 1:59 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, anemia, atrial fibrillation (abnormal heart rhythm), heart failure, hypertension (high blood pressure), diabetes, dementia, hemiplegia, anxiety, and depression. The 9/1/23 Annual Minimum Data Set (MDS) assessment, indicated the resident was cognitively intact for daily decision making and had no vision impairment or corrective lens. A Physician's Order, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure pressure reducing measures were in use for a resident with a deep tissue injury (DTI) for 1 of 1 resident reviewed for pressure ulcers. (Resident 2) Finding includes: On 11/28/23 at 3:38 p.m., Resident 2 was observed in her room in bed. No heel protectors were in use at that time. On 11/29/23 at 9:38 a.m. and 11:28 a.m., the resident was observed in her room in bed. The resident had no sock on her right foot and her foot was resting on a pillow. The resident's left foot was resting on the mattress. The record for Resident 2 was reviewed on 11/29/23 at 10:42 a.m. Diagnoses included, but were not limited to, Alzheimer's late onset, dementia with agitation, Atrial Fibrillation (A Fib - irregular heart rhythm), and hemiplegia/hemiparesis (muscle weakness/paralysis) following a stroke. The Significant Change Minimum Data Set (MDS) assessment, dated 10/31/23, indicated the resident was cognitively impaired for daily decision making. The resident also had one deep tissue injury (purple or maroon localized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a tube feeding was infusing at the correct time. The facility also failed to ensure tube feeding placement was checked and a water flush was completed prior to administering gastrostomy tube (an opening into the stomach from the abdominal wall for the introduction of food) medications for 2 of 2 residents reviewed for tube feeding. (Residents 19 and 33) Findings include: 1. On 11/27/23 at 12:03 p.m., Resident 19 was observed in the dining room eating lunch. Her tube feeding was not infusing at that time. On 11/28/23 at 10:17 a.m., 1:38 p.m., and 3:19 p.m., the resident was observed in her wheelchair throughout the facility. Her tube feeding was not infusing nor connected to the gastrostomy tube. On 11/29/23 at 10:39 a.m., the resident was being pushed down the hallway by a staff member, her tube feeding was not connected. At 11:28 a.m., she was seated on the side of her bed. Again, the tube feeding was not connected. A tube feeding pump was observed next to the resident's bed. At 12:15 p.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen was at the correct flow rate for 1 of 2 residents reviewed for oxygen. (Resident 2) Finding includes: On 11/28/23 at 1:42 p.m., Resident 2 was seated in the hall way across from the nurses' station. The resident was wearing oxygen by the way of a nasal cannula. The portable oxygen tank was set at 2 liters. At 3:38 p.m., the resident was in her room in bed sleeping. She was holding the nasal cannula in her hands. On 11/29/23 at 9:38 a.m. and 11:28 a.m., the resident was in her room in bed sleeping. The resident's nasal cannula was not in place and the oxygen concentrator was set at 2 liters. At 12:10 p.m., the oxygen was in use and the concentrator was set at 2 liters. On 11/30/23 at 10:38 a.m., the resident was observed in her room in bed. The resident's oxygen was in use and the oxygen concentrator was set at 2 liters. The record for Resident 2 was reviewed on 11/29/23 at 10:42 a.m. Diagnoses included, but were not limited to, COPD (chronic obstructive pulmonary disease), Alzheimer's late…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a post dialysis assessment for 1 of 1 resident reviewed for dialysis. (Resident 25) Finding includes: Resident 25's record was reviewed on 11/28/23 at 2:39 p.m. Diagnoses included, but were not limited to, heart failure, hypertension (high blood pressure), end stage renal disease (renal failure), diabetes, malnutrition, and dependent on renal dialysis. The 11/3/23 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. A Care Plan, dated 11/13/23, indicated the resident received hemodialysis related to renal failure and had an arteriovenous (AV) fistula (dialysis access site). Interventions included, but were not limited to, observe for bleeding at dialysis access site, obtain dry weights from dialysis center, assess shunt site for bruit and thrill, and encourage the resident to go for scheduled dialysis appointments on Monday, Wednesday, and Friday each week. A Physician's Order, dated 9/12/23, indicated the resident was a dialysis patient and received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received routine dental services for 1 of 4 residents reviewed for dental services. (Resident 31) Finding includes: On 11/27/23 at 3:50 p.m., Resident 31 was observed sitting up in bed watching television. At that time, the resident indicated she had asked to see the dentist and was told she was put on the list months ago by social services. The record for Resident 31 was reviewed on 11/28/23 at 1:59 p.m. The resident was admitted on [DATE]. Diagnoses included, but were not limited to, anemia, atrial fibrillation (abnormal heart rhythm), heart failure, hypertension (high blood pressure), diabetes, dementia, hemiplegia, anxiety, and depression. The 9/1/23 Annual Minimum Data Set (MDS) assessment, indicated the resident was cognitively intact for daily decision making. A Physician's Order, dated 2/2/23, indicated the resident may have Dental, Podiatry, Audiology, and Optometry care as needed. There was no documentation the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-09 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure resident care equipment was in safe operating condition, related to glucometers (blood sugar testing machine) not calibrated for 1 of 2 units where 8 residents received glucometer testing. (North Unit) (Residents L, M, N, P, Q, R, S, and T) Finding includes: The Glucometer Calibration/Control Binder for the North Unit was reviewed on 8/8/23 at 3 p.m. There were eight residents who received glucometer testing listed in the binder. Resident L was admitted into the facility on 7/21/23. Resident M was admitted into the facility on 5/23/23. Resident N was admitted into the facility on 8/4/23. Resident P was admitted into the facility on 4/10/23. Resident Q was admitted into the facility on 3/15/23. Resident R was admitted into the facility on 3/19/23. Resident S was admitted into the facility on 7/14/23. Resident T was admitted into the facility on 6/23/23. There was no calibration/control checks on the glucometers in the month of July. The first documentation of the calibration/control testing was completed on 8/8/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents were treated with dignity, related to not assisting residents who required assistance with meal intake in a timely manner, for 2 of 8 residents during 1 of 1 meals observed. (Residents C and D) Finding includes: During an observation of the lunch meal on 8/8/23 from 11:40 a.m. through 12:33 p.m. the following was observed: The meals were served to the Resident C and D at 11:40 a.m. At 11:45 a.m., Resident C had her eyes closed and an uncovered tray of food was sitting in front of her. Resident D's meal was uncovered and sitting in front of her, she fed herself one bite of chocolate pudding. At 11:56 a.m., CNA 2 woke Resident C and asked her if she was going to eat. At that time, she was holding a spoon in her hand, though not feeding herself. Resident D has not taken any further bites of her meal. At 11:58 a.m., Resident C continued to hold her spoon and was not feeding herself and Resident D continued to not feed herself. There were five staff members in the dining room and two of the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents and/or their Responsible Party were notified in writing of an intrafacility transfer, the reason for the transfer, and the approval of the transfer/room transferring to, for 3 of 3 residents reviewed for discharge/transfer. (Residents B, E, and F) Findings include: 1. Resident B's record was reviewed on 8/8/23 at 11:12 a.m. The diagnoses included, but were not limited to, end stage renal disease with dialysis, stroke, and vascular dementia. A Quarterly Minimum Data Set (MDS) assessment, dated 7/26/23, indicated an intact cognitive status. There were intrafacility transfers on 7/24/23, 7/31/23, and 8/1/23. A Social Service Progress Note, dated 7/24/23 at 3 p.m., indicated the resident's daughter was notified of the room change. The daughter informed Social Service the resident had never had a roommate and might have a problem with the roommate. There was no documentation of why the resident was moved or if the resident and/or family waived the right to be moved. There was also no documentation why the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident's record was complete and accurate, related to a resident's behavior which resulted in an intrafacility transfer, for 2 of 9 resident records reviewed. (Residents B and G) Finding includes: Resident B's record was reviewed on 8/8/23 at 11:12 a.m. The diagnoses included, but were not limited to, end stage renal disease with dialysis, stroke, and vascular dementia. An intrafacility transfer to another room occurred on 7/31/23. There was no documentation for the reason of the room transfer. During an interview on 8/8/23 at 2:20 p.m., the Social Service Director indicated on 7/31/23, the resident was transferred to another room by the nurse during the night. She was informed the transfer occurred due to his roommate (Resident G) had come over to his side of the room and had been standing over him when he was in bed. Resident G's record was reviewed on 8/9/23 at 9:58 a.m. The diagnoses included, but were not limited to, Alzheimer's disease. The Nurse's Progress Note, dated 7/31/23 at 2:10 p.m. indicated he had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-10-07 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a Registered Nurse (RN) worked 8 consecutive hours in the facility for 1 of 14 days reviewed. This had the potential to affect 67 of 67 residents who resided in the facility. Finding includes: The staffing schedules for 9/16-9/29/24 were reviewed on 10/4/24 at 10:25 a.m. Nursing schedules indicated there was no RN coverage for 9/29/24. During an interview on 10/4/24 at 12:10 p.m., the Interim Administrator indicated they did not have an RN working on 9/29/24. She was aware they should have RN coverage daily. 3.1-17(b)(3)

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2026-03-07 for 20 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 2 of 53.3-1.3 vs chain
Quality measures 4 of 54.5-0.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Life Care Center Of AndoverAndover, KS 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of RenoReno, NV 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of The WillowsValparaiso, IN 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Center of PlainwellPlainwell, MI 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of Federal WayFederal Way, WA 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV 2 of 5Life Care Center Of TullahomaTullahoma, TN

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ENGELS, ERINIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 10/01/2018
GENTRY, MARKIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 01/12/2022
STARKEY, TYLERIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 08/01/2020
WAITE, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 08/01/2020
WHICKER, TIMOTHYIndividualMANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNFsince 01/12/2022
FENOUGHTY, DEANNAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/10/2023
CONSOLIDATED RESOURCES HEALTH CARE FUND I LPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2018
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/17/2025
BAKREVSKI, KATHERINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/04/2024
FLETCHER, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
HENRY, TERRYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
LAY, LISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2018
PATEL, VATSALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2024
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/06/2025
PRESTON, FORRESTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2018
SWANKER, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
THURMOND, JOANIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
ZIEGLER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2018
HENDRICKS COUNTY HOSPITALOrganizationADP OF THE SNFsince 02/27/2025

CMS files one row per role, so the 30 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.2M
Net patient revenuemost recent cost report
+4.5%
Operating marginrevenue minus expenses
$6.4M
Related-party expense73% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 15%Other / private 14%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $6.4M paid to related parties — landlords or management companies under common ownership — equal to about 73% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$371per resident / day
operating cost
$11,282per month
≈ monthly operating cost
$389per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155423. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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