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Life Care Center Of Andover

621 W 21st, Andover, KS 67002 · For profit - Limited Liability company · 154 certified beds · (316) 733-1349 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations5 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$114,107 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent Nov 2025
  • it has 2 actual-harm citations
  • inspectors recorded 6 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $114,107 in federal fines (most recent 2026-05-14)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1224 N Andover Rd · (316) 247-0402 · Call to confirm hours
Pharmacy
Walgreens2.1 mi
440 N Andover Rd · (316) 218-0819 · Call to confirm hours
Grocery
601 N Andover Rd · (316) 621-1240 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.2%17.9%15.4%better
Long-stay residents who lose too much weight6.2%4.9%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%1.6%0.9%better
Long-stay residents with a urinary tract infection2.4%2.9%2.0%worse
Long-stay residents with depressive symptoms5.7%6.5%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.1%4.3%3.3%worse
Long-stay residents whose ability to walk worsened8.6%16.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication23.2%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine87.8%95.5%95.3%typical
Long-stay residents with pressure ulcers4.1%4.4%4.7%better
Long-stay residents with worsening bladder/bowel control22.9%22.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table26.1%18.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.3%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine9.0%73.8%79.4%worse
Short-stay residents rehospitalized after admission18.5%22.4%22.6%better
Short-stay residents with an outpatient ER visit7.5%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.441.801.67better
Long-stay outpatient ER visits per 1,000 resident days1.462.131.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 56 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.0%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
74.3%U.S. median 56.6%
Met the expected recovery
0.34U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 74.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.0%CMS range 30.8–56.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.0–13.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge74.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened15.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.1–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.49
RN hours/ resident / day
0.98
LPN hours/ resident / day
2.28
Aide hours/ resident / day
3.75
Total nurse hours/ resident / day
0.15
RN hoursweekends
51.9%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 154 beds and averages 94.1 residents a day — about 61% occupied, or roughly 60 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.28 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.31 hrs/resident/day on weekends vs 3.93 on weekdays — 16% thinner on weekends. RN hours go from 0.62 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-03-27)
23
at the previous standard inspection (2023-10-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 18 most serious are shown; the remaining 40 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a safe environment free from accidents for Resident (R)1. On 03/28/26, Certified Nurse Aide (CNA) N and CNA M attempted to transfer R1 from his electric scooter to his bed using a full-body mechanical lift. R1's scooter became tangled with the lift, so CNA N turned her back to R1 to move the scooter. During this time, without the hands-on assistance of CNA N, CNA M moved the lift, and R1, who was approximately four feet in the air, began to sway. One of the sling loops came unhooked and R1 fell to the floor. As a result, R1 sustained head injuries, including a concussion (damage to the brain caused by violent jarring or shaking, such as a blow), a frontal skull fracture (a break in the bone forming the forehead), and subarachnoid hemorrhage (bleeding in the space just outside the brain). This deficient practice placed R1 in immediate jeopardy. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of cerebral palsy (a progressive disorder of movement, muscle tone, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · K2025-11-17 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 97 residents. The sample included eight residents who were reviewed for abuse. Based on observation, interview, and record review, the facility failed to ensure Resident (R)1 remained free from staff-to-resident abuse. On 09/17/25, R1, a severely cognitively impaired resident with a history of behaviors and traumatic brain injury (TBI-an injury to the brain caused by external forces), demonstrated escalating combative and aggressive behaviors. At approximately 08:30 PM, Licensed Nurse (LN) G intervened in R1's behavioral event, and as a result, R1 grabbed LN G's genitals and called LN G obscene names. LN G yelled at R1, grabbed his arm, and stated he would beat the resident up, then lock the resident in his room. LN G reported he employed a restraint technique that involved grabbing R1 around the neck to prevent further aggressive behaviors. Certified Nurse Aide (CNA) M witnessed this staff to resident abuse but did not report the event to administrative staff until the following day, 09/18/25, when she came in for her evening (02:00-10:00 PM)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2025-11-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 97 residents. The sample included eight residents who were reviewed for abuse. Based on observation, interview, and record review, the facility failed to ensure Resident (R)1 remained free from staff-to-resident abuse. On 09/17/25, R1, a severely cognitively impaired resident with a history of behaviors and traumatic brain injury (TBI-an injury to the brain caused by external forces), demonstrated escalating combative and aggressive behaviors. At approximately 08:30 PM, Licensed Nurse (LN) G intervened in R1's behavioral event, and as a result, R1 grabbed LN G's genitals and called LN G obscene names. LN G yelled at R1, grabbed his arm, and stated he would beat the resident up, then lock the resident in his room. LN G reported he employed a restraint technique that involved grabbing R1 around the neck to prevent further aggressive behaviors. Certified Nurse Aide (CNA) M witnessed this staff to resident abuse but did not report the event to administrative staff until the following day, 09/18/25, when she came in for her evening (02:00-10:00 PM)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2025-11-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 97 residents. The sample included eight residents who were reviewed for abuse. Based on observation, interview, and record review, the facility failed to ensure Resident (R)1 remained free from staff-to-resident abuse. On 09/17/25, R1, a severely cognitively impaired resident with a history of behaviors and traumatic brain injury (TBI-an injury to the brain caused by external forces), demonstrated escalating combative and aggressive behaviors. At approximately 08:30 PM, Licensed Nurse (LN) G intervened in R1's behavioral event, and as a result, R1 grabbed LN G's genitals and called LN G obscene names. LN G yelled at R1, grabbed his arm, and stated he would beat the resident up, then lock the resident in his room. LN G reported he employed a restraint technique that involved grabbing R1 around the neck to prevent further aggressive behaviors. Certified Nurse Aide (CNA) M witnessed this staff to resident abuse but did not report the event to administrative staff until the following day, 09/18/25, when she came in for her evening (02:00-10:00 PM)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-02-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 94 residents, with three residents sampled for accidents with a mechanical lift. Based on observation, interview, and record review, the facility failed to ensure Resident (R)1 remained free from accident hazards on 02/20/24 when Certified Nurse Aide (CNA) E used a mechanical lift by himself, while transferring R1. As a result, R1 fell from the full body mechanical lift and fractured her pelvis. This failure placed R1 in immediate jeopardy and placed 30 residents, who required a full body mechanical lift for transfers, at risk for injury. Findings Included: - R1's diagnoses from the Electronic Health Record (EHR) included osteomyelitis (local or generalized infection of the bone and bone marrow), multiple sclerosis (MS- progressive disease of the nerve fibers of the brain and spinal cord), paraplegia (paralysis characterized by motor or sensory loss in the lower limbs and trunk), and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). The 12/14/23 admission Minimum Data Set (MDS) documented a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2025-06-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. The sample included three residents. Based on interview and record review the facility failed to assess for pain and take action to manage severe pain for Resident (R)1. Additionally, the facility failed to communicate R1's pain between her nurses, doctors, and other healthcare providers. As a result of the deficient practice, R1 had severe pain with ineffective pain relief for six days. This deficient practice also placed R1 at risk for discomfort and further decline in her overall well-being. Findings included: - R1's Electronic Health Record (EHR) included diagnoses of osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), hemiparesis/hemiplegia (weakness and paralysis on one side of the body), and chronic pain. R1's 11/02/24 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of four, which indicated severely impaired cognition. The MDS documented R1 was dependent on staff for all activities of daily living (ADL). The MDS documented R1 had impairment of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 90 residents. The sample included three residents reviewed for falls. Based on observation, record review, and interviews, the facility failed to ensure an environment free from preventable accidents for Resident (R) 1. On 04/30/24, Certified Nurse Aide (CNA) M was providing incontinence (lack of voluntary control over urination or defecation) care for R1 when she noticed R1 was close to the edge of the bed. She moved her hand to wipe R1's buttocks and R1 rolled off the bed onto the floor. R1 was sent to the Emergency Department (ED) for evaluation and treatment where he received 13 staples for a laceration to his scalp because of the fall. The deficient practice also placed the resident at risk for increased pain and a further decline in mobility. Findings included: - R1's Electronic Medical Record (EMR) documented diagnoses of cerebral infarction (cerebrovascular accident [CVA]- the sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 88 residents, with three residents sampled for accidents. Based on observations, record review, and interview, the facility failed to follow Resident (R) 1's care planned, which required total dependence of two staff for toilet use. R1 slid out of his bed when Certified Nurse Aide (CNA) M failed to follow the resident's care plan and have an additional staff member present to assist with toileting. The resident slid out of his bed during cares and sustained a fracture to his right knee. Findings included: - R1's signed Physician Order Sheet, dated 07/31/23, documented the facility admitted the resident on 08/07/23. The resident's diagnoses included hemiplegia (paralysis of one side of the body) and hemiparesis (muscular weakness of one half of the body) following cerebral infarction (sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain) left dominant side contracture (shortening) of muscle, left foot, ankle & right contracture, unsteadiness on feet, fracture…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-27 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 96 residents. The sample included 20 residents and five Certified Nurse Aides (CNA) were reviewed for yearly performance evaluations and the associated in-service training. Based on record review and interview, the facility failed to ensure one of the five CNA staff reviewed had yearly performance evaluations completed. This placed the residents at risk for inadequate care. Findings included: - A review of the facility's staffing list revealed Certified Nurse Aide (CNA) O was employed with the facility for more than 12 months: CNA O hired on 06/13/23. CNA O had no yearly performance evaluation upon request. On 03/27/25 at 08:55 AM, Administrative Staff A stated the department directors were responsible to complete their staff yearly performance reviews. Administrative Staff A stated human resource department helps the department directors to track their yearly performance reviews and yearly required in-services. Administrative Staff A stated the facility was unable to locate the yearly performance review for CNA O's yearly performance review. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 96 residents with one kitchen and two dining rooms. Based on observation, record review, and interviews, the facility failed to follow sanitary dietary standards related to storage, preparation, and meal service. This deficient practice placed the residents at risk related to food-borne illnesses and food safety concerns. Findings Included: - On 03/24/25 at 07:10 AM, an inspection of the facility's kitchen was completed with the following concerns identified: An inspection of the dry food storage area revealed 4 large plastic bins of Fruits Loops, Raisin Bran, Frosted Flakes, and Frosted Mini Wheat. The bins lacked dates opened for the cereal. An inspection of the food serving area revealed a mobile counter for plate storage. The plates were stored upward with no barrier to prevent contamination of the eating surfaces. On 03/24/25 at 07:30 AM, an inspection of the main dining room revealed trash and food debris under the ice machine and condiment counter. On 03/24/25 at 07:40 AM, an inspection of the 500 hall dining room revealed a bottle of drain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY - R55's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of spastic quadriplegic cerebral palsy (a progressive disorder of movement, muscle tone, or posture caused by injury or abnormal development in the immature brain, most often before birth), protein-calorie malnutrition (inadequate intake of protein and calories which may cause wasting of muscle and tissue), muscle spasms, muscle weakness, need for assistance with personal care, muscle weakness, and pneumonitis due to inhalation of food and vomit (an inflammation of the lungs). The Annual Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of zero which indicated severely impaired cognition. The MDS documented R55 had bilateral upper and lower limitation in range of motion (ROM - the full movement potential of a joint, usually its range of flexion and extension). The MDS documented R55 was dependent on staff assistance for his activities of daily living (ADL). The MDS documented R55 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents, with four residents reviewed for tube feeding. Based on observation, record review, and interviews, the facility failed to ensure safe enteral nutritional feedings for Residents (R)71, R245, R9, and R55. This deficient practice placed the residents at risk for malnutrition and complications related to their enteral feedings (provision of nutrients through the gastrointestinal tract when the resident cannot ingest, chew, or swallow food). Findings Included: - The Medical Diagnosis section within R71's Electronic Medical Records (EMR) included diagnoses of cognitive communication deficit (an impairment in organization, sequencing, attention, memory, planning, problem-solving, and safety awareness), hemiparesis/hemiplegia (weakness and paralysis on one side of the body), dysphagia (difficulty swallowing), cerebrovascular disease (abnormal blood flow to the brain), and a gastrostomy tube (G-tube: tube surgically placed through an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 96 residents. The facility identified 32 residents on Enhanced Barrier Precautions (EBP - infection control interventions designed to reduce transmission of resistant organisms which employ targeted gown and glove use during high contact care) and three residents on contact precautions (safeguards designed to reduce the risk of transmission of microorganisms by direct or indirect contact). Based on record review, observations, and interviews, the facility failed to cover all linen, and store pillows in a sanitary manner. The facility further failed to ensure R69's urine bag was not dragging on the floor. The facility failed to ensure staff performed hand hygiene during wound dressing changes and urinary catheter (a tube inserted into the bladder to drain the urine into a collection bag) care. This deficient practice placed residents at risk for infections. Findings included: - On 03/24/25 at 08:28 AM, the following concerns were identified during the initial tour: in the shower room on hall 500 a linen cart was uncovered, and a pillow laid on top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents. Based on observation, record review and interviews, the facility failed to ensure adequate bariatric equipment was available to provide the necessary care and promote the resident's highest practicable level of function and quality of life for Resident (R) 43. The facility also failed to ensure R81 had foot pedals in use on the wheelchair and a call light available within reach. These deficient practices placed the residents at risk for impaired quality of life and health complications related to unmet needs. Findings Included: - R43's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of hypertensive heart disease (a condition where high blood pressure damages the heart muscles over time), heart failure (a condition of low heart output), diabetes mellitus (DM - when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), respiratory failure (a condition where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 96 residents. The sample included 20 residents, with two residents reviewed for hospitalization. Based on observation, record review, and interview, the facility failed to ensure that written notification of transfer provided to Resident (R) 8 included the required information. The facility failed to ensure staff provided the written notification of transfer as soon as practicable to the resident's representative. This deficient practice placed R8 at risk for uninformed care choices. Findings included: - R8's Electronic Medical Record (EMR) documented diagnoses of quadriplegia (inability to move the arms, legs, and trunk of the body below the level of an associated injury to the spinal cord), bipolar disorder (a major mental illness that causes people to have episodes of severe high and low moods), paranoid schizophrenia (subtype of schizophrenia characterized by persistent delusions of persecution, distrust, and hallucinations), and respiratory failure (inadequate gas exchange by the respiratory system causing a decreased level of oxygen in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents. Based on observation, record review, and interviews, the facility failed to develop a comprehensive care plan for Resident (R) 24 which included individualized, person-centered interventions for her trauma-based care. The facility also failed to develop a comprehensive care plan for R9 which included individualized person-centered intervention for his activities. This deficient practice placed these residents at risk for impaired care due to uncommunicated care needs. Findings included: - R24's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of posttraumatic stress disorder (PTSD- a mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress), cognitive communication deficit (an impairment in organization, sequencing, attention, memory, planning, problem-solving, and safety awareness), anxiety (mental or emotional reaction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 96 residents. The sample included 20. Based on observations, interviews, and record review, the facility failed to revise Residents (R)73s care plan to reflect her visitation requirements and R85's fall intervnetions. These deficient practices placed the residents at risk for impaired care due to uncommunicated care needs. Findings Included: - The Medical Diagnosis section within R73's Electronic Medical Records (EMR) included diagnoses of aphasia (difficulty speaking), hemiparesis/hemiplegia (weakness and paralysis on one side of the body), cerebral infarction (stroke - sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), muscle weakness, and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). R73's Quarterly Minimum Data Set (MDS) completed 01/03/25 noted a Brief Interview for Mental Status (BIMS) score of ten indicating mild cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents, with four residents reviewed for activities of daily living (ADLs). Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 55 was provided a touch pad call light. This deficient practice placed R55 at risk of unmet care needs and inability to call for assistance if needed. Findings included: - R55's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of spastic quadriplegic cerebral palsy (a progressive disorder of movement, muscle tone, or posture caused by injury or abnormal development in the immature brain, most often before birth), protein-calorie malnutrition (inadequate intake of protein and calories which may cause wasting of muscle and tissue), muscle spasms, muscle weakness, need for assistance with personal care, muscle weakness, and pneumonitis due to inhalation of food and vomit (an inflammation of the lungs). The Annual Minimum Data Set (MDS) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · Dcited before2025-03-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents, with four reviewed for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, because of pressure, or pressure in combination with shear and/or friction). Based on interviews, observations, and record reviews, the facility failed to ensure staff set the appropriate weight for Resident (R) 245's low air-loss mattresses (specialized air mattress used to reduce pressure on the body) and failed to ensure R55's low air-loss mattress was plugged in and functioning. This deficient practice placed both residents at risk for complications related to skin breakdown and pressure ulcers. Findings Included: - The Medical Diagnosis section within R245's Electronic Medical Records (EMR) included diagnoses of dementia (a progressive mental disorder characterized by failing memory and confusion), major depressive disorder (major mood disorder), end-stage renal failure (kidney failure), and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents with four residents reviewed for positioning and mobility. Based on observation, record review, and interviews, the facility failed to ensure Resident (R)55 was provided services and treatment to prevent worsening of contractures (abnormal permanent fixation of a joint or muscle) in his left hand. This deficient practice placed R55 at risk for discomfort and decreased range of motion (ROM - the full movement potential of a joint, usually its range of flexion and extension). Findings included: - R55's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of spastic quadriplegic cerebral palsy (a progressive disorder of movement, muscle tone, or posture caused by injury or abnormal development in the immature brain, most often before birth), protein-calorie malnutrition (inadequate intake of protein and calories which may cause wasting of muscle and tissue), muscle spasms, muscle weakness, need for assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 96 residents with 20 residents sampled. Based on observation, interview, and record review the facility failed to provide timely incontinenct care to Resident (R) 81, to prevent an incontinence episode during the lunchtime meal in the dining room, which left a puddle of urine on the floor by the resident. This failure placed the resident at risk for potetial negative psychosocial well-being, due to embarassment and frustration. The facility staff also failed to ensure they educated R10 regarding keeping the urinary catheter bag below the level fo the bladder, in order to prevent the potential infection control issue, which could lead to urinary tract infections. Findings included: - The Medical Diagnosis section within R10's Electronic Medical Records (EMR) included diagnoses of general anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), obstructive uropathy (blockage in the urinary tract), benign prostatic hyperplasia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents, with three sample residents reviewed for respiratory care. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 4 had her physician-ordered supplemental oxygen on as ordered. The facility failed to ensure R4's nasal cannula (NC - a thin hollow tube that assists in providing supplemental oxygen) was appropriately stored when not used. The facility failed to ensure R43's continuous positive airway pressure (CPAP- ventilation device that blows a gentle stream of air into the nose to keep the airway open during sleep) mask was stored appropirately when not in use. This deficient practice placed R4 and R43 at risk of respiratory complications and possible infection. Findings included: - R4's Electronic Medical Record (EMR) documented diagnoses of respiratory failure (a condition where the lungs are unable to adequately perform their primary function of gas exchange), chronic obstructive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents, with one resident reviewed for trauma informed care (treatment or care directed to prevent re-experiencing or reducing the effects of traumatic events). Based on observation, record review, and interviews, the facility failed to identify trauma-based triggers related to Resident (R) 24's post-traumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress) and failed to implement individualized interventions to prevent re-traumatization. These deficient practices placed R24 at risk for decreased psychosocial well-being and ineffective treatment. Findings included: - R24's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of PTSD, cognitive communication deficit (an impairment in organization, sequencing, attention, memory, planning, problem-solving, and safety awareness), anxiety (mental or emotional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 96 residents. The sample included 20 residents with two reviewed for bed rails. Based on observation, record review, and interviews, the facility failed to ensure that Residents (R) 15 and R55 had a safety assessment for the use of side rails that acknowledged the risks of their low air-loss mattress. This deficient practice placed both residents at risk for uninformed decisions and impaired safety related to the risks associated with the use of side rails. Findings Included: - The Medical Diagnosis section within R15's Electronic Medical Records (EMR) included diagnoses of type two diabetes (DM - when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), major depressive disorder (major mood disorder), morbid obesity (severely overweight), general anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), and schizoaffective disorder (a mental disorder characterized by gross…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 95 residents. The sample included 20 residents, with one resident reviewed for trauma informed care (treatment or care directed to prevent re-experiencing or reducing the effects of traumatic events). Based on observation, record review, and interviews, the facility failed to identify and provide medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for Resident (R) 24, who has a history of posttraumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress). This deficient practice placed R24 at risk for further decline of her emotional and mental wellbeing. Findings included: - R24's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of PTSD, cognitive communication deficit (an impairment in organization, sequencing, attention, memory, planning, problem-solving, and safety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-18 · tag F0677 — failed to help fully-dependent residents with daily care — widespread
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents. The sample of 22 residents included 10 residents sampled for personal hygiene related to grooming, bathing, nail care, and shaving. Based on observation, interview, and record review the facility failed to ensure necessary services to maintain good personal hygiene for the nine of the 10 sampled residents, including Resident (R)45, R73, R 25, R 59, R 64, R 4, R 8, R 19, and R 22. Findings included: - Review of Resident (R) 45's Physician's Orders, dated 10/04/23 documentation included diagnoses of bipolar disorder (mental health condition that causes extreme mood swings that include emotional highs [mania or hypomania] and lows [depression]), muscle weakness, and nicotine dependence. The admission Minimum Data Set, (MDS) dated [DATE], documented the resident's Brief Interview for Mental Status, (BIMS) score of 15, indicating cognitively intact. He did not exhibit behaviors or reject cares. He required supervision of staff for activities of daily living (ADL).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-18 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on interview and record review, the facility failed to ensure sufficient qualified nursing staff available at all times to provide nursing and related services to meet the residents' needs safely and in a manner that promotes each resident's rights, physical, mental and psychosocial well-being. Findings included: - Review of the Facility Assessment, updated 06/23/23, documented the facility would base the staffing plan on resident population and the needs of residents' care and support. The facility assessment did not specify the required amount of staff required for resident care. Review of the Fiscal Year (FY) Quarter 4 2022 (July 1 through September 30), Quarter 2, 2023 (January 1 through March 31) and Quarter 3, 2023 (April 1 through June 30) of the Payroll Based Journal (PBJ) revealed the facility had excessively low weekend staffing. On 10/16/23 at 09:09 AM, Resident #38 stated he would wait hours for the Certified Nurse Aides (CNA) to answer his call light. The facility needed more staff. On 10/16/23 at 10:49 AM, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-18 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview and record review, the facility failed to have Registered Nurse (RN) coverage for at least eight continuous hours on 07/22/23, 07/23/23, 08/05/23, 08/06/23, 08/19/23, 08/23/23, 09/12/23, 09/24/23, 09/30/23, 10/08/23, 10/14/23 and 10/15/23, as required. The facility may permit the DON to serve as a charge nurse only when the facility had an average daily occupancy of 60 or fewer residents. This placed the residents in the facility at risk for unsupervised nursing care and services. Findings included: - Review of the Daily Staff Postings from 07/01/23 through 10/17/23, revealed the facility had greater than 60 residents on all days. Review of the nursing schedules for 07/01/23 through 10/17/23, revealed the facility did not have the required eight consecutive hours of Registered Nurse (RN) coverage, as required, on 07/22/23, 07/23/23, 08/05/23, 08/06/23, 08/19/23, 08/23/23, 09/12/23, 09/24/23, 09/30/23, 10/08/23, 10/14/23 and 10/15/23. On 10/18/23 at 11:13 AM, Consultant staff GG stated Administrative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-18 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on interview and record review, the facility failed to complete an annual performance review at least once every 12 months for two of the five Certified Nurse Aides (CNA) reviewed, CNA P and CNA Q, to ensure adequate appropriate cares and services provided to the residents of the facility. Findings included: - Review of five employee personnel files, employed by the facility for greater than one year, revealed the following concerns: Review of Certified Nurse Aide (CNA) P, hired 08/13/04, lacked an annual performance review in her personnel file. Review of CNA Q, hired 11/15/21, lacked an annual performance review in her personnel file. On 10/17/23 at 04:10 PM, Administrative Nurse D stated the annual staff evaluations had not all been completed. The facility policy for Performance Evaluations, reviewed 12/05/22, included: Annual performance reviews shall be completed annually to all staff members. The facility failed to complete an annual performance review for these two CNAs, employed by the facility for greater than one year,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview, and record review the facility failed to prepare, store, and serve food under sanitary conditions, to the residents of the facility. Findings Included: - On 10/16/23 at 02:42 PM, the following concerns were identified during the initial tour of the kitchen with Dietary Staff BB: 1. Five cup cake pans, with 24 cup capacity, sat stacked together ready for use. The pans inside held a brown substance in contact in the edges which would contact the food when used. 2. The refrigerator contained an open to air sliced turkey package which lacked a date to indicate when it was opened. 3. The refrigerator contained an open to air package of sliced ham in the unsealed package. On 10/16/23 at 02:52 PM, Dietary Staff BB confirmed the above findings. She stated the brown substance was on the baking surface of the pans and could be in direct contact with the food. Additionally, she stated the opened packages of meat in the refrigerator should be sealed and labeled with the date open to prevent the spread of food borne…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-18 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview and record review, the facility failed to maintain a quality assurance committee that developed and implemented appropriate plans of action to correct identified infractions of resident rights, nursing services, food and nutritional services, pharmacy services, comprehensive resident centered care plans, infection control, physical environment, and quality of life and quality of care concerns for all residents. Findings included: - On 10/18/23 at 01:04 PM, Administrative staff A stated the quality assurance (QA) committee met almost every month on 09/20/23, 08/16/23, 07/12/23, 06/14/23, 03/08/23, 02/08/23, 01/18/23, 12/14/22, 11/09/22 and 10/12/22. 1. Failure to provide quality of life for residents as evidenced by the following: a) Refer to F677. The facility failed to show respect and dignity to one Resident (R)4, by failing to ensure the resident had appropriate clothing to wear, rather than hospital-type gowns. b) Refer to F679. The facility failed to provide an ongoing program of appropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-18 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview, and record review, the facility failed to maintain an effective infection control program with the failure of staff to perform proper transportation of soiled linen and hand hygiene when appropriate and failure of the staff to clean resident transfer equipment between resident use. This deficient practice has the potential to negatively affect every resident in the facility. Findings include: - On 10/18/23 at 08:25 AM, CNA M exited a resident's room with a full body mechanical lift (a device used to transfer a person who is unable or incapable of sitting or standing) on the 100 hallway and transported the full body mechanical lift to the 300 hall and entered a different resident's room without sanitizing the full body mechanical lift. On 10/18/23 at 08:35 AM, CNA M stated that the lifts were supposed to be sanitized after each resident use. On 10/18/23 at 09:03 AM Certified Nurse Aide (CNA) M and CNA MM carried clean linen and clean supplies into multiple rooms while carrying clean linens against their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-18 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 39 residents. Based on observation and interview, the facility failed to provide a safe, functional, and sanitary environment in the kitchen. Findings included: - On 10/16/23 02:42 PM, during initial tour of the kitchen with Dietary Staff BB, identified an eight foot by 4 inch open slated iron grate surrounding by 28 ceramic tiles in the food prep area. The tiles were not level with the grate and posed a trip hazard. Dietary staff BB confirmed the findings and report she was concerned staff may trip and fall while working in the food prep area. On 10/17/23 at 11:24 AM, Dietary Staff CC confirmed the findings and stated he had to be careful not to trip on the uneven surface while preparing food. On 10/17/23 at 11:30 AM, Dietary Staff BB stated the floor need to have maintenance repair it, so the surfaces were even and not a trip hazard. She stated she had mentioned her concern but was not aware of a plan to repair the floor. The facility lacked a policy to address maintenance and repair related to the kitchen. The facility failed to provide a safe,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-18 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview, and record review, the facility failed to ensure all residents were free from accident hazards regarding several residents not having access to their call lights while in their beds. Findings included: - During an initial tour of the facility on 10/16/23 at 08:30 AM, the following areas of concern were noted: 1. Resident #195's call light was on the floor underneath her bed, out of her reach. 2. Resident #22's call light was on the floor underneath her bed, out of her reach. 3. Resident #54's call light was on the floor underneath her bed, out of her reach. 4. Resident #8's call light was on the floor underneath his bed, out of his reach. 5. Resident #19's call light was on the floor underneath his roommates' bed, out of his reach. 6. Resident #33's call light was on the floor underneath her bed, out of her reach. 7. Resident #68's call light was coiled on the floor, out of his reach. On 10/17/23 at 04:13 PM, Consultant staff GG stated the resident's call lights should always be within their reach while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview, and record review, the facility failed to maintain a clean, comfortable and homelike environment, regarding concerns in the clean utility closet on one of four resident halls. Findings included: - During an environmental tour on 10/18/23 at 10:10 AM with Housekeeping/Maintenance Staff U, the following areas of concern were noted in the clean utility closet on one resident hall: 1. There was one unopened box of 96 COVID-19 tests, stored directly on the floor. 2. There was one opened box of 90 COVID-19 tests, stored directly on the floor. Random trash had been thrown into the open box on top of the testing supplies. 3. There was one unopened box of 72 briefs, stored directly on the floor. 4. There was one opened box of 16 briefs, stored directly on the floor. 5. The hand washing sink in the clean utility closet contained random pieces of trash. On 10/18/23 at 10:10 AM, Housekeeping/Maintenance staff U stated the boxes should not be stored directly on the floor and should not contain trash. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility census totaled 93 residents on four halls with a commons area where residents gather for meals and activities and with a medication cart and a nurse treatment cart for each hallway. Based on observation, interview, and record review, the facility failed to provide a safe environment for 21 residents by the failure to ensure a medication cart used by the facility remained locked when not in direct line of vision of the nurse and medication aide passing medications from their carts. Findings included: - On 10/16/23 at 12:08 PM, a medication cart was left unlocked and unattended in the 300 hallway. On 10/16/23 at 12:11 PM, Licensed Nurse (LN) I stated that the medication cart was assigned to her and confirmed that it was left unattended and unlocked. LN I further confirmed that the cart serviced 21 residents and contained prescription medications such as metoprolol (Lopressor - a medication to lower blood pressure and heart rate), amlodipine (Norvasc - a medication to lower blood pressure), bupropion (Wellbutrin - an antidepressant [class of medications used to treat mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents sampled, including two residents reviewed for dignity. Based on observation, interview, and record review, the facility failed to show respect and dignity to one Resident (R)4, by failing to ensure the resident had appropriate clothing to wear, rather than hospital-type gowns. Findings included: - Review of Resident (R)4's electronic medical record (EMR) revealed a diagnosis of major depressive disorder (MDD--a significant mental illness). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. It was somewhat important for her to choose which clothing to wear and she required extensive assistance of one staff for dressing. The Activity for Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 09/26/23, documented the resident required extensive assistance with all her ADL's. The care plan for ADL's, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 93 residents. The sample included 22 residents with four reviewed for hospitalization. Based on observation, interview, and record review, the facility failed to provide a bed hold notice to two residents, Resident (R)25 and R46, or their representative when the residents were sent and admitted to the hospital. This deficient practice placed R25 and R46 at risk to not be allowed to return to their former rooms at the facility. Findings include: - The Electronic Health Records (EHR) documented that R46 had the following diagnoses: type 1 diabetes mellitus ( DM1 - a chronic metabolic disorder characterized by persistent high blood glucose when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin), chronic kidney disease, chronic pancreatitis (a condition characterized by inflammation of the pancreas that can be accompanied by severe pain with nausea and vomiting), and chronic respiratory failure (a condition in which respiratory function is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY - R33's physician orders dated [DATE] revealed the following diagnoses: dementia (progressive mental disorder characterized by failing memory, confusion), heart failure (heart muscle doesn't pump blood as well as it should), and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). The Significant Change in Status Minimum Data Set (MDS) dated [DATE], revealed the resident had severe cognitive impairment with memory problems and severely impaired decision-making ability. The resident had shortness of air with all activity and required the use of oxygen (O2). The resident had a terminal diagnosis and received hospice services. The Quarterly MDS dated [DATE], revealed no significant changes in cognition. The resident received hospice services and use of O2. Review of the Activities of Daily Living (ADL)Functional/rehabilitation Potential Care Area Assessment (CAA) dated [DATE] revealed the resident required extensive to total staff assistance with ADL's and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY - Review of Resident (R) 25's Physician's Orders, dated 10/04/23 documentation included diagnoses of morbid obesity (severely overweight), type two diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), protein calorie malnutrition, heart failure, chronic kidney disease (CKD), coronary artery disease (CAD- abnormal condition that may affect the flow of oxygen to the heart), abnormalities of gait and mobility, chronic ulceration (wound) of the left foot, needed assistance for personal care, dependence on wheelchair, and with left and right buttock wounds. The admission Minimum Data Set, (MDS) dated [DATE], documented the resident's Brief Interview for Mental Status, (BIMS) score of 15, indicating cognitively intact. She did not exhibit behaviors nor reject care. She required extensive assistance of staff for bed mobility, and personal hygiene. She had a formal clinical skin assessment which indicated she was at risk for developing pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents sampled, including one resident reviewed for activities. Based on observation, interview and record review, the facility failed to provide an ongoing program of appropriate activities for one Resident (R)4. Findings included: - Review of Resident (R)4's electronic medical record (EMR) revealed a diagnosis of major depressive disorder (MDD-a major mental illness). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. It was somewhat important for her to be around animals, go outside when the weather was nice and to do her favorite activities. The Activity Care Area Assessment (CAA), dated 09/26/23, documented the resident was a recent admission and showed limited interest in facility activities. The care plan for activities, completed 09/23/23, instructed staff the resident was dependent on staff for meeting her emotional, intellectual,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents selected for review, which included four residents reviewed for pressure ulcers. Based on observation, record review, and interview, the facility failed to reposition one Resident (R67), with a high risk for development of pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) over two hours and 15 minutes. In addition, the facility failed to implement interventions to prevent further development of pressure areas for R85. Findings include: - The Electronic Health Record (EHR) revealed Resident (R)67 had a diagnosis that included anoxic brain damage (brain damage as a result of lack of oxygen flow to the brain), quadriplegia (paralysis of the arms, legs and trunk of the body below the level of an associated injury to the brain or spinal cord) and soft tissue disorders related to pressure of right ankle and foot. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents sampled, including one resident reviewed for restorative services. Based on observation, interview, and record review, the facility failed to provide restorative services for Resident (R)22, to maintain or prevent decline in range of motion (ROM) ability. Findings included: - Review of Resident (R)22's electronic medical record (EMR) revealed a diagnosis of contracture (permanent fixture of a joint) to her left hand. The Annual Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of nine, indicating moderately impaired cognition. She had limited range of motion (ROM) on one side of her upper extremity and received no restorative cares during the assessment period. The Activity of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 05/26/23, documented the resident required assistance with all ADL's due to contractures. The Quarterly MDS, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents included in the sample, that included one resident reviewed for respiratory services. Based on observation, interview, and record review the facility failed to ensure one Resident (R) 33's oxygen (O2) tubing dated to ensure safe oxygen treatment and failed to document in the clinical records, when the resident required use of the O2, identified by staff that the resident required the O2 continuously. Findings included: - R33's physician orders dated 08/23/23 revealed the following diagnoses: dementia (progressive mental disorder characterized by failing memory, confusion), heart failure (heart muscle doesn't pump blood as well as it should), and anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear). The Significant Change in Status Minimum Data Set (MDS) dated [DATE], revealed the resident had severe cognitive impairment with memory problems and severely impaired decision-making ability. The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents sampled, that included five residents reviewed for unnecessary medications. Based on observation, interview, and record review, the facility failed to ensure the consultant pharmacist identified and reported the lack of an appropriate/ timely Abnormal Involuntary Movement Scale ([AIMS] a clinical outcome measure used to assess abnormal movements in people with tardive dyskinesia [abnormal condition characterized by involuntary repetitive movements of the muscles of the face, limbs, and trunk]) for Resident (R)55, who received an antipsychotic (class of medication used to treat psychosis) medication. Findings included: - Review of Resident (R)55's electronic medical record (EMR) documented a diagnosis of paranoid schizophrenia (a type of schizophrenia accompanied by paranoia, which means having delusions of persecution, grandiosity, or jealousy and hallucinations, such as hearing voices). The Annual Minimum Data Set (MDS), dated [DATE], documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 93 residents with 22 residents sampled. Based on observation, interview, and record review, the facility failed to complete an Abnormal Involuntary Movement Scale (AIMS) assessment for one Resident (R)55, who takes an antipsychotic (medication which treats psychosis) medication. Findings included: - Review of Resident (R)55's electronic medical record (EMR) documented a diagnosis of paranoid schizophrenia (a type of schizophrenia accompanied by paranoia, which means having delusions of persecution, grandiosity, or jealousy and hallucinations, such as hearing voices). The Annual Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. She received an antipsychotic (medication used to treat psychosis) seven days of the seven-day assessment period. The Psychotropic Drug Use Care Area Assessment (CAA), dated 06/23/23, documented the resident received antipsychotic medications. The Quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on observation, interview, and record review, the facility failed to ensure the use of recipes reviewed by the facility's dietitian or other clinically qualified nutrition professional for nutritional adequacy, also failure to prepare adequate nutritional food in accordance with the menus/follow recipes for the residents of the facility. Findings included: - On 10/17/2023 at 11:24 AM, Dietary Staff CC identified eight residents in the facility which received pureed diets. He stated that he followed the recipes for preparation of the menu food items. On 10/17/23 at 11:34 AM, Dietary staff CC confirmed the menu for the meal included Salisbury steak, macaroni cheese, green beans, steamed rice, dinner rolls, and cheesecake. Dietary Staff CC proceeded to place Salisbury steak in a blender without weighing or counting the meat servings. He added water to the content of the blender to gain his desired consistency. Upon inquiry Dietary Staff CC indicated he did not know what the recipe called for because the recipe documented 13.34 as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 93 residents. Based on interview and record review, the facility failed to ensure two Residents (R)89 and R 11 acknowledged receipt of the 2022-2023 vaccination information, related to influenzas or pneumococcal (vaccines designed to prevent pneumonia or influenza) vaccination. In addition, the facility failed to ensure R11 acknowledged receipt related to COVID-19 vaccination information to make informed declination decisions as required. Findings included: - Review of the Electronic Health Record (EHR) for Resident (R) 89 lacked documentation of the 2022 influenza vaccine or declination of the vaccine. It further lacked documentation of any pneumococcal vaccine or declination of the vaccine (s). Review of R11's EHR lacked documentation of 2022-2023 influenza vaccine or declination of the vaccine. It further lacked documentation of any pneumococcal vaccine or declination of vaccines. R 11's EHR also lacked any record of the COVID vaccine or Booster ever been given with no declination of the vaccine. On 10/18/23 at 01:00 PM, Administrative Nurse D…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 residents sampled, including 11 residents reviewed for Activities of Daily Living (ADL). Based on interview, record review, and observation the facility failed to provide appropriate bathing opportunities to 10 of the 11 residents including; Residents (R)35, R 177, R 9, R 44, R 62, R 57, R 128, R 16, R 30, and R43 to ensure personal hygiene needs are met. Findings included: - The Physician Order Sheet (POS), dated 01/06/22, documented Resident (R)35 had a diagnosis of morbid obesity (a serious health condition that can interfere with basic physical functions such as breathing or walking). The significant change Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. She had no rejection of care and required physical help in part of bathing of two staff. The Activity of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents. The 20 residents selected for review included five residents reviewed for quality of care including three residents for non-pressure wounds and one with alignment positioning. Based on observation, interview and record review, the facility failed to provide non-pressure wound care to two residents (R)30 and R57 and failed to provide assessment and timely treatment for non-pressure skin wounds for R177. Furthermore, the facility failed to provide alignment positioning for the one resident R25, who sat in the wheelchair with feet handing behind the foot pedals and above the floor without any support. Findings included: - Review of resident (R)57's Physician Order Sheet, dated 01/06/22, revealed diagnoses included lower extremity fracture with open wound to the left ankle with Methicillin-resistant Staphylococcus aureus (MRSA- a type of bacteria resistant to many antibiotics), diabetes (when the body cannot use glucose, not enough insulin made or the body cannot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-08 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 residents sampled, including two residents sampled for dignity. Based on interview, record review, and observation, the facility failed to ensure Resident (R)25 was treated with respect and dignity, when sitting in the commons area with drool down the front of his face and clothing and staff failure to stop and clean him off. Findings included: - The Physician Order Sheet (POS), dated 01/06/22, documented Resident (R)25 had a diagnosis of quadriplegia (paralysis of the arms, legs and trunk of the body below the level of an associated injury to the spinal cord). The significant change Minimum Data Set (MDS), dated [DATE], documented the staff assessment for cognition revealed severe impairment. The resident required extensive assistance of one staff for personal hygiene and had functional limitation in his range of motion (ROM) on both sides of his upper and lower extremities (arms and legs). The Activity of Daily Living (ADL) Functional/Rehabilitation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 selected for review. Based on observation, interview and record review, the facility failed to review and revise one sampled resident's (R) 30's care plan for interventions for pressure relieving devices for a preventative boot which the resident often refused and staff failed to identify the failure and implement an effective interventnion for the resident's diabetic heel ulcer. Findings included: - Review of resident (R)30's Physician Order Sheet, dated 01/06/22, revealed diagnoses included heart failure, diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), major depressive disorder, osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), hemiparesis ( muscular weakness of one half of the body), cerebral vascular accident (stroke) peripheral vascular disease (abnormal condition affecting the blood vessels) and chronic ulcer to the left heel. The Quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-08 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 residents sampled, including three residents sampled for activities. Based on observation, record review, and interview, the facility failed to provide an ongoing program of individualized activities for one of the three residents, Resident (R)25. Findings included: - The Physician Order Sheet (POS), dated 01/06/22, documented the resident had a diagnosis of quadriplegia (paralysis of the arms, legs and trunk of the body below the level of an associated injury to the spinal cord). Review of the significant change Minimum Data Set (MDS), dated [DATE], documented the resident had a staff assessment for cognition which revealed severe cognitive impairment. It was very important for the resident to listen to music he liked and somewhat important to do things with groups of people. The Cognitive Loss/Dementia Care Area Assessment (CAA), dated 08/12/21, documented the resident had a communication deficit related to memory problems and a history of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 selected for review which included one resident reviewed for restorative services. Based on observation, interview and record review, the facility failed to provide restorative services to ensure one resident (R)34 received restorative services to her bilateral foot (drop- extended) contractures with proper wheelchair positioning devices and bed device to enhance anatomical joint alignment as much as possible to prevent further decline. Findings included: - Review of resident (R)34's Physician Order Sheet, dated 01/06/22, revealed diagnoses included cerebral vascular accident(stroke), hemiplegia (paralysis of one side of the body), schizoaffective disorder (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought) and contracture (abnormal permanent fixation of a joint) of right and left hands and knees. The Quarterly Minimum Data Set, (MDS), dated [DATE] assessed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 residents sampled, including two residents reviewed for accidents. Based on observation, interview and record review, the facility failed to ensure staff safe transports for one of the two, dependent Resident (R)17 while in her wheelchair to prevent accidents. Findings included: - The Physician Order Sheet (POS), dated 01/06/22, documented Resident (R)17 had a diagnosis of dementia (progressive mental disorder characterized by failing memory, confusion). The admission Minimum Data Set (MDS), dated [DATE], documented the staff assessment for cognition revealed severe impairment. She required extensive assistance of two staff for locomotion in the facility and the use of a wheelchair. She had no impairment in functional range of motion (ROM). The Activities of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 03/23/21, did not trigger. The quarterly MDS, dated 11/19/21, documented the resident had a Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents with 20 selected for review, which included three residents reviewed for urinary catheters. Based on observation, interview and record review, the facility failed to provide proper catheter care and services for the three sampled residents (R)30, R43 and R35 to prevent pulling trauma and infection. Findings included: - Review of resident (R)30's Physician Order Sheet, dated 01/06/22, revealed diagnoses included heart failure, diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), major depressive disorder, osteoarthritis(degenerative changes to one or many joints characterized by swelling and pain) hemiparesis,( muscular weakness of one half of the body), cerebral vascular accident (stroke) peripheral vascular disease ( abnormal condition affecting the blood vessels)and neurogenic bladder(dysfunction of the urinary bladder caused by a lesion of the nervous system.) The Quarterly Minimum Data Set (MDS), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 75 residents 20 selected for review, which included five residents reviewed for unnecessary medications. Based on observation, interview and record review, the facility failed to ensure the consistent administration for one of the five residents, Resident (R) 30 antibiotic therapy following lack of intravenous site, which created a significant medication error for this resident with pneumonia. Findings included: - Review of resident (R)30's Physician Order Sheet, dated 01/06/22, revealed diagnoses included heart failure, diabetes (when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), major depressive disorder, osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain), hemiparesis (muscular weakness of one half of the body), cerebral vascular accident (stroke), peripheral vascular disease (abnormal condition affecting the blood vessels) and chronic ulcer to the left heel. The Quarterly Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-03-27 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 96 residents. Based on record review and interviews, the facility failed to maintain the posted daily nurse staffing data for the required 18 months. Findings included: - Review of the posted staffing sheets from 09/24/23 to 03/24/25 revealed the facility could not provide posted staffing documentation for the following 29 dates: 01/01/24, 01/03/24, 01/09/24, 01/12/24, 02/06/24, 03/28/24, 04/26/24, 05/17/24, 05/23/24, 05/24/24, 05/27/24, 06/04/24, 06/05/24, 06/06/24, 06/07/24, 06/11/24, 06/19/24, 06/20/24, 07/02/24, 07/04/24, 07/09/24, 08/08/24, 09/02/24, 10/17/24, 11/29/24, 12/25/24, 12/26/24, 12/31/24, and 01/01/25. The following 12 dates lacked the resident census: 09/06/23, 09/07/23, 09/08/23, 09/09/23, 09/10/23, 09/11/23, 09/12/23, 09/13/23, 09/14/23, 09/15/23, 09/16/23, and 09/17/23. The following eight lacked the total number of nursing hours: 02/08/24, 03/07/24, 03/08/24, 03/23/24, 06/02/24, 06/17/24, 06/18/24, and 06/21/24. On 03/26/25 at 11:55 AM, Administrative Nurse D stated she was responsible to post the nursing hours when she worked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$114,107 in federal fines across 7 penalties.

  • $25,490 — penalty dated 2026-05-14
  • $17,345 — penalty dated 2025-11-17
  • $15,180 — penalty dated 2025-03-27
  • $11,180 — penalty dated 2024-06-25
  • $14,518 — penalty dated 2024-02-29
  • $22,204 — penalty dated 2023-11-15
  • $8,190 — penalty dated 2023-09-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.5-0.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Hammond-Whiting Care CenterWhiting, IN 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of RenoReno, NV 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of The WillowsValparaiso, IN 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Center of PlainwellPlainwell, MI 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of Federal WayFederal Way, WA 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV 2 of 5Life Care Center Of TullahomaTullahoma, TN

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
PRESTON, FORRESTIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/13/2005
EKLUND, AMBERIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 04/09/2024
JOHNSON, BRANDONIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/25/2025
NELSON, YESNIAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 01/02/2024
CROSS, CINDYIndividualCORPORATE OFFICERsince 07/18/2005
HENRY, TERRYIndividualCORPORATE OFFICERsince 07/18/2005
THURMOND, JOANIndividualCORPORATE OFFICERsince 07/18/2005
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/13/2005
FLETCHER, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2021
LAY, LISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/24/2017
MCCUE, TAMARAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/07/2025
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 11/27/2024
SWANKER, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2022
ZIEGLER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/13/2005

CMS files one row per role, so the 22 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
-11.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 7%Other / private 15%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$255per resident / day
operating cost
$7,757per month
≈ monthly operating cost
$228per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in KS

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kansas Medicaid page.

Typical monthly cost in Kansas
$8,669/mo
Nursing home (semi-private)
$9,064/mo
Nursing home (private)
$5,975/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 175157. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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