No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Life Care Center of Plainwell

320 Brigham St, Plainwell, MI 49080 · For profit - Corporation · 119 certified beds · (269) 685-9805 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602, F0604, F0610) — most recent Jun 2025Behavioral-health or dementia-care citations — no harm found (F0740, F0744)2 immediate-jeopardy citations$171,837 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0604, F0610) — most recent Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (85) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $171,837 in federal fines (most recent 2023-09-19)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
345 Naomi St · (269) 783-3052 · Call to confirm hours
Pharmacy
102 S Main St · (269) 685-6808 · Call to confirm hours
Grocery
1059 Starr Rd · (269) 225-1222 · Call to confirm hours
Park
101 Allegan St · Typically dawn to dusk
Place of worship
404 W Bridge St · (269) 685-8888

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.6%10.8%15.4%better
Long-stay residents who lose too much weight6.9%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms0.8%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.7%3.0%3.3%better
Long-stay residents whose ability to walk worsened5.3%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication30.7%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine94.9%95.0%95.3%typical
Long-stay residents with pressure ulcers7.2%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control23.4%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.6%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.8%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine90.6%79.5%79.4%better
Short-stay residents rehospitalized after admission27.3%24.0%22.6%worse
Short-stay residents with an outpatient ER visit15.3%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.571.841.67worse
Long-stay outpatient ER visits per 1,000 resident days2.881.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 87 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.7%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
79.2%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 79.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.7%CMS range 48.0–74.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 8.2–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge79.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge64.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge72.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.5–12.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.85
RN hours/ resident / day
0.65
LPN hours/ resident / day
2.00
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.68
RN hoursweekends
40.2%
Total nursing turnover
30.0%
RN turnover

How full it usually is: this home is certified for 119 beds and averages 94.7 residents a day — about 80% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.70 on weekdays — 18% thinner on weekends. RN hours go from 0.92 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-12-17)
9
at the previous standard inspection (2024-10-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

85 citations, most serious first. The 16 most serious are shown; the remaining 69 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-09-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficiency practice statements, A & B. Deficiency Practice Statement A This citation pertains to Intake # MI00139066. Based on interview, and record review, the facility failed to provide protection for a resident after an incident of staff to resident abuse in 1 of 1 resident (Resident #114) reviewed for abuse, resulting in an Immediate Jeopardy when on 7/18/23, Certified Nurse Aide (CNA) C restrained Resident #114 to his wheelchair for several hours and other staff and management were aware of the incident, but allowed CNA C continued access to Resident #114 and 57 additional vulnerable residents without any education for the staff or protection for the residents. Findings include: Resident #114 Review of an admission Record revealed Resident #114 had pertinent diagnoses which included repeated falls, dementia, Alzheimer's disease, and cognitive communication deficit. Review of a Minimum Data Set (MDS) assessment for Resident #114, with a reference date of 8/3/23 revealed a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-09-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00139098. Based on interview, and record review, the facility failed to ensure residents are free from significant medication errors in 1 of 6 residents (Resident #116) reviewed for medication administration resulting in an Immediate Jeopardy when, beginning on 8/15/23 at approximately 8:00 AM, Resident #116 was identified to have a decreased level of consciousness and was sent to the hospital. Resident #116 was found to have Methadone (an opioid) in her system, due to receiving another resident's 30 mg dose of Methadone, resulting in hospitalization in the ICU (Intensive Care Unit - provides care and life support for acutely ill/injured patients) on BiPAP (Bilevel Positive Airway Pressure - a device that helps with breathing) with a Narcan drip (a medication used to treat an opioid overdose), and the likelihood of further life-threatening deterioration in condition. Findings include: Review of the policy/procedure Administration of Medications, dated 8/24/23, revealed .The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent the further development of pressure ulcers for 1 (Resident 78) of 3 residents reviewed for pressure ulcers, resulting in the development of 7 facility acquired pressure ulcers and worsening of existing pressure ulcers resulting in surgical intervention. Findings include: Review of an admission Record revealed Resident #78 was a female with pertinent diagnoses which included pressure ulcer of sacral region, stage 4, pressure ulcer of right ankle, stage 3, pressure ulcer of left heal, unstageable, stiffness of right hand, contracture right foot, contracture left foot, multiple sclerosis, urosepsis, gangrene, chronic pain, and cognitive communication deficit. Review of Care Plan for Resident #78, revised on 11/08/2023, revealed the focus, .(Resident #78) has actual skin impairment r/t (related to) MS (muscular sclerosis), poor oral intake, bed bound, and contractures . with the intervention .Foot cradle to the end of the bed, float…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-19 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00139066 Based on observation, interview, and record review the facility failed to prevent the use of a physical restraint in 1 (Resident #114) of 1 resident reviewed for restraint use, resulting in potential for injury, seclusion, and/or psychological harm. Findings include: Review of an admission Record revealed Resident #114 had pertinent diagnoses which included repeated falls, dementia, Alzheimer's disease, and cognitive communication deficit. Review of a Minimum Data Set (MDS) assessment for Resident #114, with a reference date of 8/3/23 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #114 was severely cognitively impaired. During an observation on 9/11/23 at 12:06 PM Resident #114 was in bed with the head of bed elevated, with a tray table over the bed and his lap with lunch present. Resident #114 was eating. Hoyer sling was present in a high back wheelchair in the room. Resident #114 was unable to confirm if that was his wheelchair. During an interview on 9/11/23 at 1:29 PM, Certified Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00139073. Based on observation, interview, and record review, the facility failed to ensure timely and appropriate wound care for a laceration obtained during a transfer in 1 of 3 residents (Resident #115) reviewed for accidents/hazards, resulting in delayed wound closure, hospitalization, and a wound infection. Findings include: .The health care provider (physician or advanced practice nurse) is responsible for directing medical treatment. Nurses follow health care providers' orders unless they believe that the orders are in error, violate agency policy, or are harmful to the patient . [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 20717-20719). Elsevier Health Sciences. Kindle Edition. Review of the policy/procedure Documentation & Assessment of Wounds, dated 3/31/23, revealed .A wound assessment/documentation is required to occur at a minimum 'weekly'. Nurses performing the treatment would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00139073. Based on observation, interview, and record review, the facility failed to utilize a gait belt to ensure a safe transfer in 1 of 3 residents (Resident #115) reviewed for accidents/hazards, resulting in a leg laceration, hospitalization, and a wound infection. Findings include: .A gait belt provides a secure way to steady or guide patients who need assistance with ambulation when transferring or walking . [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 25912-25913). Elsevier Health Sciences. Kindle Edition. Review of the policy/procedure Incident and Reportable Event Management, dated 9/14/23, revealed .The facility to the best of its ability strives to provide an environment that is free from accident hazards over which the facility has control and provides supervision and assistive devices to each resident to prevent avoidable accidents . Review of an admission Record revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #2973222 and #2976634.Based on interview and record review the facility failed to ensure adherence to a Legal Guardian's right to medication treatment choices for 1 resident (Resident #1) of 1 resident reviewed for Legal Guardian's rights, resulting in Resident #1 being treated and prescribed medications against the wishes of the Legal Guardian. Findings include: Resident #1 (R1)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R1 admitted to the facility on [DATE] with pertinent diagnoses including legal blindness, heart failure, dysphagia (difficulty swallowing), alcohol abuse and kidney disease (kidney are damaged and can't filter blood leading to waste buildup). Brief Interview for Mental Status (BIMS) reflected a score of 6 out of 15 which indicated R1 was severely cognitively impaired. He was discharged to the hospital on 3/19/2026. During an interview on 4/3/2026 at 3:30 PM, Family Member/Guardian (FM) U and FM V stated R1 was unable to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify resident's guardians regarding a fall for 1 resident (Resident #1) of 3 residents reviewed for falls resulting in Resident #1's guardians being unaware of the fall and if any injuries occurred. Findings include: Resident #1 (R1)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R1 admitted to the facility on [DATE] with pertinent diagnoses including legal blindness, heart failure, dysphagia (difficulty swallowing), alcohol abuse and kidney disease (kidney are damaged and can't filter blood leading to waste buildup). Brief Interview for Mental Status (BIMS) reflected a score of 6 out of 15 which indicated R1 was severely cognitively impaired. He was discharged to the hospital on 3/19/2026. Review of R1's guardianship paperwork dated 7/5/2024 revealed that Family Member/Guardian (FM) U and FM V were R1's co-guardians.Review of R1's Progress note dated 3/18/2026 revealed . (R1) was found on his knees facing his bed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #2973222 and #2976634.Based on interview and record review the facility failed to ensure that a resident's behavior was managed and interventions were put in place prior to starting a chemical restraint affecting 1 resident (Resident #1) of 1 resident reviewed for medication management resulting in Resident #1 being prescribed Seroquel {antipsychotic used to balance neurotransmitters (regulates mood, sleep, digestion and movement) in the body and can cause drowsiness and cardiovascular risk (heart risk) in the elderly} upon admission and then adding Klonopin (treats panic disorders by calming the nervous system) to help manage behaviors. Findings include: Resident #1 (R1)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R1 admitted to the facility on [DATE] with pertinent diagnoses including legal blindness, heart failure, dysphagia (difficulty swallowing), alcohol abuse and kidney disease (kidney are damaged and can't filter blood leading to waste…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2960916.Based on interview and record review the facility failed to maintain quality of care by ensuring implementation of skin care treatment and ensure skin care was completed for 1 resident (Resident #2) of 3 residents reviewed for quality of care resulting in dressing changes not being implemented and being monitored causing unmet resident care needs. Findings include: Resident #2 (R2)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R2 admitted to the facility on [DATE] with pertinent diagnoses including morbid obesity, difficulty walking, heart failure and chronic pain. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R2 was cognitively intact. She had a planned discharge to the hospital on 3/27/2026. During an interview on 4/8/2026 at 1:57 PM, R2's Family Member (FM) W stated that R2 received skin tears from her fall on 3/9/2026. FM W said when she was in the facility on 3/21/2026 she noticed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to wear appropriate PPE (personal protective equipment) for 1 resident (Resident #5) of 4 residents reviewed for infection control practices resulting in the potential for the spread of disease in a vulnerable population.Findings include: Resident #5(R5)Review of R5's orders revealed Isolation: Contact and Droplet Precautions, Diagnosis: RSV. Directions every shift. Start date 4/7/2026.Review of R5's progress notes dated 4/7/2026 revealed RSV positive results received. Isolation precautions per policy.During an observation on 4/8/2026 at 8:25 AM outside R5's room, the following signs were noted: Enhanced Barrier Precautions and Droplet Precautions. The Enhanced Barrier Sign displayed Stop: Everyone must clean their hands, including before entering and when leaving room. Providers and staff must also: Wear gloves and a gown for the following high contact resident care activities: dressing bathing/showering, transferring, changing linens, providing hygiene, changing briefs or assisting with toileting, device…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-17 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake 2646852Based on observation, interview, and record review, the facility failed to provide care and services to promote dignity and respect in 3 (Resident #3, #7, and #18) of 18 residents reviewed for dignity/respect, and 4 of 5 residents from the confidential group meeting, resulting in extended call light wait times, unmet care needs and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include: Resident # 3 Review of an admission Record revealed Resident #3 was originally admitted to the facility on [DATE] with pertinent diagnoses which included critical illness myopathy (severe muscle weakness and wasting in critically ill patients) and end stage renal disease. Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 10/1/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident # 15 was cognitively intact. In an interview and observation on 12/15/2025 at 1:44 PM, This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure clean resident rooms and comfortable temperatures of facility care areas for 9 of 18 residents (Residents #15, 6, 11, 30, 27, 26, 7, 19 and 3) and 3 of 5 residents from a confidential resident council meeting reviewed for clean and comfortable environment, resulting in residents being uncomfortable living in an unclean and cold environment.Findings include:Residents #15, 6, 11, and 30: During an observation and interview on 12/15/2025 at 10:04 AM, Resident #15 was sitting on her bed in her room and reported her room was cold and it has been since it got cold outside. The room was observed to feel cold. During an observation on 12/15/2025 at 10:02 AM, the hallway ceiling vent between rooms [ROOM NUMBERS] was blowing out cold air. During an observation on 12/15/2025 at 10:39 AM, the hallway ceiling vent between rooms [ROOM NUMBERS] was blowing out cold air.During an observation on 12/16/2025 at 8:44 AM, undesirable cold air was felt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely physician follow up with pharmacy recommendations for 4 residents (Resident #88, Resident #12, Resident #15 and Resident #80) of 5 reviewed for medications resulting in the potential for residents to experience avoidable medication side effects and/or receive unnecessary medications.Findings include: Resident #88 Review of an admission Record revealed Resident #88 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: adjustment disorder with mixed disturbance of emotions and conduct (short-term mental and behavioral condition that occurs when someone has an unhealthy reaction to a stressful life change), major depressive disorder (persistent depressed mood or loss of interest in activities causing significant impairment in daily life). anxiety disorder (excessive worry and fear that are persistent, intense, and often out of proportion to the situation), and vascular dementia (a decline in thinking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain kitchen plumbing equipment and surfaces in a manner that would allow for safe, clean, and consistent operation. Findings include: On 12/17/25 at 8:35AM, observation of the walk-in cooler floor found it moved and buckled when walked on. Further observation found cracks in portions of the floor where water could accumulate. Food Service Director (FSD) AA stated it was something that the facility had plans to repair. On 12/17/25 at 8:44AM, observation of the two door Traulson refrigeration unit found heavy black staining of the rubber gasket seals. An interview with FSD AA found that staff clean the gaskets, but the staining does not come off. The surveyor attempted to clean the staining, with minimal improvement. FSD AA stated they are in the process of getting new gaskets, but they seem to take awhile to arrive.On 12/17/25 at 8:46AM, observation of the automatic hand sink, next to the drink station, found that the automatic faucet only ran four to five seconds before needing to be reactivated. When asked if this is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-17 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an effective pest control program for ants and winged-insects in five resident rooms (rooms #118, 117, 119, 120, and 106) of 88 resident rooms, and one-resident common area, resulting in the potential for pest transmitted diseases to a vulnerable population. Findings include:Observed on 12/15/25 at 1:00 PM room [ROOM NUMBER] to have ants crawling on the floor in both bed areas, on the bathroom floor, and in the bathtub. During an interview on 12/16/2025 at 9:20 AM, Housekeeping R stated she has seen ants here and there throughout the building usually by resident room doors. Observed on 12/16/25 at 9:21 AM room [ROOM NUMBER] to have ants crawling on the floor in both bed areas, on the bathroom floor, and in the bathtub. Observed on 12/16/2025 9:27 AM room [ROOM NUMBER] to have ants crawling on the bathroom floor. Observed on 12/16/25 at 11:23 AM room [ROOM NUMBER] to have ants crawling on the floor of the bathroom. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · Dcited before2025-12-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure updated and accurate advanced directive information was in place for 1 of 18 residents (Resident #7) reviewed for advanced directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility, or other healthcare providers.Findings include:Resident #7Review of an admission Record revealed Resident # 7 was originally admitted to the facility on [DATE] with a pertinent diagnosis that included: hypertensive heart disease with heart failure (damage to the heart caused by chronic high blood pressure that results in the heart not pumping blood properly).Review of a Minimum Data Set (MDS) assessment for Resident #7 with a reference date of [DATE], revealed a Brief Interview for Mental Status (BIMS) assessment score of 15/15, which indicated the resident was cognitively intact.Review of a Care Plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure timely provision of podiatry services for 1 (Resident #15) of 1 resident reviewed for foot care resulting in a delay in foot care and potential worsening of conditions of the feet.Findings include:Review of Resident #15's diagnoses list included type 2 diabetes mellitus (condition of having elevated blood sugar levels) and other chronic pain. Review of Resident #15's diabetes care plan, revised 8/22/2025, stated, Diabetes Mellitus, is at risk of .infections. and noted an admission date of 5/12/2025. Review of Resident #15's brief interview for mental status, dated 11/8/25, was scored 14 which reflected she was cognitively intact.During an interview on 12/15/2025 at 10:04 AM, Resident #15 reported she had a concern that she had requested to see the podiatrist since she was admitted but hadn't seen the podiatrist yet or been assessed by the podiatrist. Resident #15 reported she had toe fungus, was diabetic, and needed the podiatrist to do nail care.On 12/16/2025 at 10:49 AM all podiatry documentation as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure urinary catheters were maintained appropriately for two residents (R8 and R76) of two residents reviewed for urinary catheter care resulting in over-filled indwelling catheter bag and sediment laden catheter tubing and connections, resulting in the potential for urinary tract infections. Findings include: R8According to the Minimum Data Set (MDS) dated [DATE], R8 was unable to complete his BIMS (Brief Interview Mental Status) indicating he was cognitively impaired. Section H-Bladder and Bowel revealed he had an indwelling catheter related to a diagnosis of obstructive and reflex uropathy. During an observation, interview, and record review on 12/15/2025 at 12:50 PM, Family Member (FM) RR stated R8 had a urinary foley catheter and used a leg bag to collect the urine. Observed a pouch underneath the resident's right lower pant leg. FM RR reported R8 had been anxious and agitated during the night and did not sleep. Staff had talked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pre and post dialysis (procedure that removes excess water, solutes, and toxins from the blood in people whose kidneys cannot perform these functions) assessments were completed for 2 (Resident #3 and #101) of 2 resident reviewed for dialysis care, resulting in the potential of being unprepared for a potential decline in resident condition, due to the adverse effects from dialysis. Findings include: Resident # 3 Review of an admission Record revealed Resident #3 was originally admitted to the facility on [DATE] with pertinent diagnoses which included critical illness myopathy (severe muscle weakness and wasting in critically ill patients) and end stage renal disease. Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 10/1/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #15 was cognitively intact. Review of Resident #3's Care Plan revealed, (Resident #3) is at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Medical Director fulfilled their responsibility of implementing Medication Regimen Review (MRR) policies/procedures to include coordination of care between the facility and the consulting pharmacist/pharmacy for 4 (Resident #88, 12, #15 and #80) of 5 residents reviewed for medications. This deficient practice has the potential to affect all residents that reside at the facility. Findings include:In an interview on 12/17/25 at 11:32 AM, Director of Nursing (DON) B reported the facility's Unit Managers were responsible for ensuring that Monthly Medication Reviews (MMR) were provided to the facility Medical Director, and that he had just recently learned that this might have been occurring. DON B was unable to report how many MMR's had been missed, or if the facility had completed any audits to ensure any missed MMR's were reviewed. In an interview on 12/17/25 at 1:45 PM, Nursing Home Administrator (NHA) A reported that the facility had jus recently identified that MD BBB had not been reviewing and responding to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to: 1) effectively identify quality deficiencies, develop, and implement appropriate action to correct deficiencies; and 2) sustain a system to ensure corrective measures related to resident rights, dialysis, bowel/bladder incontinence/catheter care, and advance directives as evidenced by repeated deficiencies on the past three surveys. This deficient practice has the potential to affect all residents that reside in the facility. Findings include: In an interview in 12/17/2025 at 1:41 PM, Nursing Home Administrator (NHA) A reported the facility was currently working on PIPS (Process Improvement Projects) related to ensuring staff education was completed, and the QAPI team had just closed a PIP related to meal tickets not matching what was served in November 2025 after reaching 100% on audits. NHA A reported that the facility was obtaining feedback from the residents from resident council minutes and asking for resident feedback. NHA A reported the facility was not currently working on any performance improvement projects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00153382 Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse for 1 (Resident #102) of 7 residents reviewed for abuse, resulting in Resident #101 punching Resident #102 in the face. Findings include: Resident #101 Review of an admission Record revealed Resident #101 was a male, with pertinent diagnoses which included: schizophrenia and autistic disorder. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 3/3/25 revealed a Staff Assessment for Mental Status assessment of Short- and Long-term Memory as Resident #101 having a Memory problem. Resident #102 Review of an admission Record revealed Resident #102 was a male, with pertinent diagnoses which included: major depressive disorder, single episode, moderate and generalized anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/20/25 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake number MI00151225 Based on interview and record review, the facility failed to ensure nursing staff had appropriate skill sets and completed required annual trainings, resulting in the potential for the delivery of nursing and related services that did not support the attainment or maintenance of the Resident's highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an Education and Training Requirements policy with a reference date of 10/3/24 revealed Policy: The facility will maintain an effective in-service and orientation program for: a. all associates .Procedure .6. Training, in-service, and education should be based on the needs of the facility and the facility assessment. 7. Competencies and skill sets will for all new and existing staff, be consistent with their expected roles. 8. The facility will need to ensure staff are trained to be able to interact in a manner that enhances the resident's quality of life and quality of care .9. The following training requirements should be met .annually .c. iii.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00151225 Based interview and record review, the facility failed to ensure individualized approaches were provided to 1 (Resident #103) of 3 residents reviewed for dementia care, resulting in Resident #103 experiencing avoidable stress responses to care interventions. Findings include: Review of The Unmet Needs Model, [NAME]-[NAME] and [NAME] (1995), revealed that those with Dementia develop problem behaviors from an imbalance in the interaction between life-long habits and personality, current physical and mental states and less than optimal environmental conditions. Review of an admission Record revealed Resident #103 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: metabolic encephalopathy (a change in how your brain works due to an underlying condition), dementia (a term used to describe a group of symptoms affecting memory, thinking, and social skills that interfere with daily life) and cognitive communication deficit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-29 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00149054. Based on interview and record review, the facility failed to thoroughly investigate and resolve grievances for 1 resident (Resident #3) of 3 residents reviewed for missing items, resulting in the resident missing property and the potential for further unresolved grievances to occur. Findings include: Resident #3(R3) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R3's original admission date to the facility was 3/22/2023 with diagnoses including dementia (impairment in brain function such as memory loss and judgement) and chronic kidney disease (long term condition that occurs when the kidneys are damaged and can't filter blood properly). Brief Interview for Mental Status (BIMS) reflected a score of 14 out of 15 which indicated R3 was cognitively intact (13 to 15 cognitively intact). During an interview on 1/27/2025 at 10:58 AM, R3 reported that he lost his wedding ring several months ago. He stated that he was married for 66 years and now it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, or serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents who consume food from the kitchen. Findings include: During a tour of the kitchen, at 8:35 AM on 10/9/24, it was observed that a full pan containing two beef roasts was found with a vented top in a shelf in the walk-in cooler. When asked when this item was cooled, Food Service Director (FSD) JJ stated it was cooked off yesterday and then cooled down. When asked if there was a cooling log for the item. FSD JJ stated that their cooling log is filled out with an erasable marker and it looks like it was erased when cleaning was being done. A temperature of the roast at this time was found to be 42.5F when checked with a rapid read thermometer. Additional food product temperatures were taken at this time and found to be between 37-38F in the walk-in cooler. The ambient air thermometer was found to be 38F. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an effective infection control program that included: 1. appropriate hand hygiene and glove use during resident care in 1 of 18 residents (R63), 2. cleaning and disinfecting of resident equipment for 3 of 18 residents (R36, Resident #67, and Resident #11), 3. implementation of Enhanced Barrier Precautions (EBP) per standards of practices for 1 of 18 residents (Resident #11) all reviewed for infection control, and 4. maintain an active and ongoing plan for reducing the risk of opportunistic pathogens of premise plumbing, resulting in the potential for cross-contamination, harborage of bacteria, and increased infections in a vulnerable population. Findings include: R63 According to the Minimum Data Set (MDS) dated [DATE], scored 13/15 (cognitively intact) on her BIMS (Brief Interview Mental Status) with diagnoses that included atrial fibrillation (abnormal heart rhythm) and Parkinson's disease Incontinence of bowel and bladder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure accurate documentation of advance directives for 1 (Resident #5) of 18 residents reviewed for advance directive documentation. Findings include: Resident #5 Review of an admission Record revealed Resident #5 had pertinent diagnoses which included: multiple sclerosis (disabling disease of the brain and spinal cord (central nervous system)). Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 8/26/2024 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #5 was cognitively intact. Review of Resident #5's medical record on 10/8/24 at 12:35 PM., revealed a document titled Advance Directives/Medical Treatment Decisions signed by Resident #5 and dated 3/20/2020 with the selection of .I do not choose to formulate or issues any advance directives at this time . noted. No other advance directive form was noted in Resident #5's medical record. Review of Order Summary for Resident #5 revealed .DNR (do not resuscitate) with comfort measures . active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake#: MI00146614 Based on interviews, and record review, the facility failed to protect the residents right to be free from abuse for 2 (Resident's #61 and #80) of 8 residents reviewed for abuse, resulting in residents experiencing physical restraint, physical and/or verbal aggression, fear, and emotional distress. Findings include: Review of a facility policy, Area of Focus: Abuse and Neglect with a reference date of 11/27/23, revealed: Each resident has the right to be free from abuse .this includes but is not limited to .physical or chemical restraint . Residents must not be subjected to abuse by .other residents . Resident #80 Review of an admission Record revealed Resident #80, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: metabolic encephalopathy (serious condition that occurs when brain function is disrupted due to metabolic problems, irritability and agitation are symptoms of the condition), cognitive communication deficit (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a bed-hold to 2 of 3 residents (Resident #41, and #2) reviewed for hospitalization, resulting in the potential for the residents to not return to their same room upon readmission. Findings include: Review of a facility Bed-Hold Policy last reviewed 9/5/24 revealed, Policy The Bed-hold policy should be given upon admission, upon transfer of a resident to the hospital (if in an emergency within 24 hours), or the resident goes on therapeutic leave of absence. The facility will provide written information to the resident or resident representative the nursing facility policy on bed-hold periods and the residents return to the facility to ensure that residents are made aware of a facility's bed-hold and reserve bed payment policy before and upon transfer to a hospital or when taking a therapeutic leave of absence from the facility . Resident #41 Review of an admission Record revealed Resident #41 was a male, readmitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to revise a person centered care plan for 1 (Resident #11) of 18 reviewed for person centered care plan revision resulting in an inaccurate reflection of the resident's current care needs. Findings include: Resident #11 Review of an admission Record revealed Resident #11 had pertinent diagnoses which included: Pressure ulcer of the sacral region (the base of the spine just above the buttock) stage 3 (full-thickness loss of skin). Review of a Minimum Data Set (MDS) assessment for Resident #11, with a reference date of 8/16/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #11 was cognitively intact. Review of Care Plan for Resident #11 revealed Focus .indwelling catheter: pressure wound coccyx, initiated on 9/4/2024 .intervention .has a 16 F (french) foley catheter with a 10 cc baloon, positon catheter bag and tubing below the level of the bladder . During an observation on 10/8/24 at 10:16 AM., Resident #11 was in bed in her room sleeping. No noted drainage bag for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to consistently provide restorative exercises per therapy recommendations for 1 (Resident #76) of 1 resident reviewed for position/mobility, resulting in the potential for pain, stiffness, and avoidable decline. Findings include: Resident #76 Review of an admission Record revealed Resident #76 was a female, with pertinent diagnoses which included: hemiplegia and hemiparesis (muscle weakness or partial paralysis on one side of the body) following cerebral infarction (a stroke) affecting left non-dominant side. Review of a Minimum Data Set (MDS) assessment for Resident #76, with a reference date of 9/5/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #76 was cognitively intact. Further review of said MDS revealed Resident #76 had a Functional Limitation in Range of Motion of upper and lower extremity of one side. In an interview on 10/8/24 at 12:11 PM, Resident #76 reported she was paralyzed on her left side due to having had multiple strokes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate care for a resident with an indwelling foley catheter (tube inserted into the bladder to drain urine) in one resident (R63) of 1 residents reviewed for catheter care, resulting in the potential for urinary tract injury and/or infection. Findings include: According to the Minimum Data Set (MDS) dated [DATE], scored 13/15 (cognitively intact) on her BIMS (Brief Interview Mental Status) with diagnoses that included obstructive uropathy that required her to be dependent on staff for her ADLs (activities of daily living) and the use of an indwelling catheter. Review of R63's Order Summary dated 12/1/23, revealed, Change catheter bag as needed for infection, obstruction, or when the closed system is compromised. R63's Order Summary dated 7/22/24, revealed, Indwelling catheter to straight drainage. Size: 22 Fr (French referring to the size of the tubing) Bulb: 30 cc (amount of normal saline (NS) the balloon holds to keep it in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify Post Traumatic Stress Disorder (PTSD) triggers and develop and implement care plan interventions to mitigate emotional triggers in 1 (Resident #47) of 5 reviewed for trauma informed care resulting in the potential for re-traumatization due to staff not being informed or knowledgeable of the resident's past trauma and unmet care needs. Findings include: Review of Witness Statement dated 8/29/2024 revealed I (Name Omitted) witnessed Resident #79 verbal assault and threaten Resident #47. The Resident #79 stated she would slap the shit out of you if Resident #47 did not shut the f* up. The witness was noted to report Resident #79 repeated the threatening statement to Resident #47 more than once. Repeated attempts to contact witness were unsuccessful. Review of an admission Record revealed Resident #47 had pertinent diagnoses which included: Post traumatic stress disorder, dementia with psychotic disturbance, adjustment disorder with mixed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00145569 & MI00146066 Based on interviews and record review, the facility failed to protect the residents' right to be free from mental and verbal abuse by staff for 3 residents (Resident #102, 103, & 105) of 6 residents reviewed for abuse/neglect, resulting in verbal intimidation, and the potential for psychosocial harm. Findings include: This surveyor requested Concern and Grievance reports from the Nursing Home Administrator (NHA A) on 8/21/24, for Resident #102, #103, and #105. Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: stroke. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 7/12/24 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #102 was cognitively intact. Review of Resident #102's Care Plan revealed no information related to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00145569 & MI00146066. Based on interview and record review, the facility failed to report allegations of abuse to the State Agency in a timely manner for 3 residents (Resident #102, #103, & #105) reviewed for abuse and neglect, resulting in the potential for continued violations involving mistreatment, neglect, or abuse going undetected, unreported, or without thorough investigation. Findings include: Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 7/12/24 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #102 was cognitively intact. Review of Resident #102's a Witness Interview/Statement Form, dated 8/4/24 revealed, .Incident date/time: 8/3/24 NOC (night time) .person conducting interview: (Registered Nurse (RN) D). The following is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00145569 & MI00146066. Based on interview and record review, the facility failed to thoroughly investigate and protect residents after allegations of abuse were made for 3 residents (Resident #102, #103, and #105) of 6 residents reviewed for abuse, resulting in the alleged perpetrator not being immediately suspended, an incomplete investigation, and the potential for future mistreatment or abuse. Findings include: Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE], Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 7/12/24 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #102 was cognitively intact. Review of Resident #102's a Witness Interview/Statement Form, dated 8/4/24 revealed, .Incident date/time: 8/3/24 NOC (night time) .person conducting interview: (Registered Nurse (RN) D). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00146066. Based on interview, and record review, the facility failed to ensure care plan interventions were in place per standard of care, to prevent the development of pressure ulcers for 1 resident (Resident #102) of 3 residents reviewed for pressure ulcers, resulting in the development of a Stage 2 pressure ulcer on the right buttock and a deep tissue injury (DTI) on the coccyx. Findings include: Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: stroke. Resident #102 discharged on 8/4/24 to the hospital. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 7/12/24 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #102 was cognitively intact. Review of Resident #102's Care Plan revealed no information related to the residents level of assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00146066. Based on interview, and record review, the facility failed to maintain professional standards of care, and provide adequate incontinence care in 2 of 3 residents (Resident #102 and #106) reviewed for incontinence care, resulting in MASD (moisture associated skin disorder). Findings include: Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 7/12/24 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #102 was cognitively intact. Review of Resident #102's Care Plan revealed no information related to the residents level of assistance with toileting, urinary continence status, skin integrity interventions, and/or risk for pressure ulcers. Review of Resident #102's Braden Assessments (assessment to predict pressure sore risk) dated 7/10/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure timely monitoring of weight for a newly admitted resident at risk for malnutrition in 1 resident (Resident #105) of 6 residents reviewed for nutrition, resulting in a delay in identifying significant weight loss, and the potential for alteration in nutrition and hydration status. Findings include: Review of a facility policy, Weight monitoring, long term care dated 8/19/24 revealed, .a resident's weight should be recorded at the time of admission, weekly for 4 weeks, and then monthly .a decrease in weight of 5% or more in a month or of more than 10% in 6 months should be reported to the practitioner for further evaluation . Resident #105 Review of an admission Record revealed Resident #105 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #105, with a reference date of 6/13/24 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement a resident care plan in 1 (Resident #102) of 3 residents reviewed for care plan implementation, resulting in the potential for a decline in oral intake of food, a decline in oral intake of fluids, and improper body alignment and/or comfort. Findings include: Review of an admission Record revealed Resident #102 had pertinent diagnoses which included: Parkinson's disease (a progressive disease that affects the nervous system and the parts of the body controlled by nerves), dementia, muscle weakness and lack of coordination. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #102 was cognitively intact. Review of Physician Orders for Resident #102 revealed . adaptive device: pt (patient) to have lateral wedge cushion to R (right) side to decrease lateral leaning . started on 12/18/2023 . Review of Care plan for Resident #102 revealed . provide resident with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that a dependent resident had access to fluids for hydration in 1 (Resident #102) of 3 residents review for hydration status resulting in the potential for dehydration. Findings include: Resident #102 Review of an admission Record revealed Resident #102 had pertinent diagnoses which included: Parkinson's disease (a progressive disease that affects the nervous system and the parts of the body controlled by nerves), dementia, muscle weakness and lack of coordination. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #102 was cognitively intact. During an observation on 6/26/24 at 10:19 AM., Resident #102 was in bed and Resident #102's over the bed table with a styrofoam cup of water was out of reach towards the foot of her bed. Resident #102's lips appear to be dry and cracked. During an observation and interview on 6/26/24 at 12:22 PM., Resident #102 was in her Geri…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide assistive devices as ordered in 1 (Resident #102) of 3 residents reviewed for assistive devices, resulting in the potential for a decline in oral intake of food and fluids. Findings include: Review of an admission Record revealed Resident #102 had pertinent diagnoses which included: Parkinson's disease (a progressive disease that affects the nervous system and the parts of the body controlled by nerves), dementia, muscle weakness and lack of coordination. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #102 was cognitively intact. Review of Physician Orders for Resident #102 revealed Regular diet .all drinks in sip cups (cup with a lid and sip spout) plate guard . adaptive device: pt (patient) to have lateral wedge cushion to R (right) side to decrease lateral leaning . started on 12/18/2023 . Review of Care plan for Resident #102 revealed .Focus . at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that infection control enhanced barrier precautions were implemented in 1 (Resident #102) of 3 residents reviewed for infection control resulting in the potential for the spread of infection, cross contamination, and disease transmission. Findings include: Review of an admission Record revealed Resident #102 had pertinent diagnoses which included: Parkinson's disease (a progressive disease that affects the nervous system and the parts of the body controlled by nerves), dementia, muscle weakness and lack of coordination. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #102 was cognitively intact. During an observation on 6/26/24 at 9:06 AM., signage indicating the use of enhanced barrier precautions by staff when providing care to Resident #102 was noted posted on her room door. A clear and black plastic bin with three drawers stocked with yellow gowns and boxes of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI0143736. Based on observation, interviews, and record review, the facility failed to protect the resident's right to be free from verbal abuse by another resident in 1 of 3 sampled residents (Resident #103) reviewed for abuse, resulting in Resident #104 cussing and threatening physical violence to Resident #103. Findings include: Resident #103 Review of an admission Record revealed Resident #103 was a male, with pertinent diagnoses which included: muscle weakness, anxiety disorder, and essential (primary) hypertension (high blood pressure). Review of a Minimum Data Set (MDS) assessment for Resident #103, with a reference date of 3/21/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #103 was cognitively intact. Resident #104 Review of an admission Record revealed Resident #104 was a male, originally admitted to the facility on [DATE], with pertinent diagnoses which included: mild neurocognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI0143736. Based on observation, interviews, and record review, the facility failed to update and revise the person-centered comprehensive care plan in a timely manner for 1 resident (Resident #104) of 5 residents reviewed for care plan revisions, resulting in the potential for physical, mental, and psychosocial unmet care needs. Findings include: Resident #104 Review of an admission Record revealed Resident #104 was a male, originally admitted to the facility on [DATE], with pertinent diagnoses which included: mild neurocognitive disorder due to known physiological condition with behavioral disturbance. Review of a Minimum Data Set (MDS) assessment for Resident #104, with a reference date of 1/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 9, out of a total possible score of 15, which indicated Resident #104 was moderately cognitively impaired. Review of a Health Status note dated 3/10/24 at 9:46 PM revealed, Note Text: Pt (patient) had increased confusion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: 1. Clean food and non-food contact surfaces to sight and touch; 2. Ensure the installation of an air gap; 3. Properly datemark and discard food product; and 4. Ensure all hand sinks have hot water. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 88 residents who consume food from the kitchen. Findings Include: 1. During the initial tour of the facility, at 9:48 AM on 12/4/23, observation of the two door Traulson freezer found accumulation of spotted black debris on the top portion of the door gasket seals. During the initial tour of the facility, at 9:50 AM on 12/4/23, it was observed that the two door true cooler was found with an accumulation of spotted black debris on the top portion of the door gasket seals. During the initial tour of the facility, at 9:52 AM on 12/4/23, it was observed that non-food contact areas of the drink station were found with an accumulation of splash debris on the underside spouts of the coffee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-11 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to develop and implement person centered comprehensive care plans for 5 (Resident #79, #27, #51, #45 and #8) of 5 residents reviewed for care plans, resulting in the potential for residents not being able to achieve their highest practicable level of physical and psychosocial wellbeing. Findings include: Resident #79 Review of an admission Record revealed Resident #79, was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia with other behavioral disturbance. Review of Resident #79's Care Plan did not reveal a focus area related to Resident #79's dementia diagnosis. During an interview on 12/06/23 at 3:08 PM, Unit Manager E reported that Resident #79 did not have a care plan related to his dementia diagnosis. Unit Manager E was not able to report any interventions that the facility had in place to help guide care related to Resident #79's dementia diagnosis. Unit Manager E reported that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-11 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #21 Review of an admission Record revealed Resident #21 had pertinent diagnoses which included: major depressive disorder (persistent feelings of sadness), muscle weakness, and dementia (neurocognitive disorder that affects the memory and thinking). During an observation on 12/4/23 at 10:32 AM., Resident #21 was in bed, awake, and counting out loud. No other noise noted in her room. During an observation on 12/4/23 at 1:28 PM., Resident #21 was sitting in her wheelchair in her room in silence. During an observation on 12/5/23 at 10:00 AM., Resident #21 was lying in bed, sleeping. No other noise noted in room. Review of Activity Log (2023) for Resident #21 revealed .recorded entry for one-to-one activities included on 8/13 asked MDS questions . 11/23 attempted to talk to her about what she's thankful for .12/4 checked in and talked to her . Review of Group Activity Log for Resident #21 revealed .group activity attendance on 4 days in the month of September 2023, 6 days in the month of October 2023, 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-11 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.)monitor and complete documentation of weights for 1 residents (Resident #8), 2. obtain orders and complete wound dressing changes for 3 residents (Resident #53, Resident #442, and Resident #57) and, 3.) complete neurological checks following a fall for 1 resident (Resident 79) of 6 residents reviewed for quality of care, resulting in potential for negative resident outcomes. Findings include: Resident #8 Review of an admission Record dated 5/1/23 revealed Resident #8 was admitted to the facility with the following pertinent diagnoses: acute on chronic combined systolic and diastolic congestive heart failure (weakened and stiff heart muscle condition causing the heart to not contract normally, resulting in fluid collecting in the body), adult failure to thrive (state of decline that is multifactorial and may be caused by chronic concurrent conditions), venous insufficiency (improper functioning of the vein valves in the leg, causing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-11 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 6 (Resident #79, #27, #60, #76, #83, and #54 ) of 8 residents reviewed for behavioral health received behavioral health care services resulting in Resident #79 being hospitalized due to physical aggression and a potential for the other residents to experience a decline in their psychosocial well-being. Findings include: Resident #79 Review of an admission Record revealed Resident #79, was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia with other behavioral disturbance, anxiety, depression and adjustment disorder with mixed disturbance of emotions and conduct. Review of Resident #79's Care Plan revealed, Focus: (Resident #79) is/has potential to be verbally aggressive with staff during care/activities r/t (related to) dx (diagnosis) of traumatic brain injury that affects his mental and emotional state. He has been noted to make sexual, racial and demining remarks to staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-11 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide medically related social services to 2 resident (Resident #79, Resident #83) of 18 sampled residents resulting in residents not receiving requested psychological support services and the potential for a decline in psychological well-being. Findings include: Resident #76 Review of an Admissions Record for Resident #76 dated [DATE] revealed the resident was admitted to the facility with the following pertinent diagnoses: bipolar disorder (disorder associated with episodes of mood swings ranging from depressive lows to manic highs), anxiety disorder, dissociative disorder (mental disorder characterized by the existence of two or more different personality states), schizoaffective disorder(mental health condition including schizophrenia and mood disorder symptoms), Post Traumatic Stress Disorder (PTSD), and suicidal ideations (thoughts about self-harm). Review of a Minimum Data Set (MDS) assessment for Resident #76 dated [DATE] revealed a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.) implement an effective infection control program 2.) don the appropriate Personal Protective Equipment (PPE) when entering resident rooms which required PPE 3.) provide water needed for hand washing and daily hygiene care in 1 of 2 residents (Resident #57), 4. ) follow the infection control protocols when performing resident care in 1 of 2 residents (Resident #78) and, 5.) properly handle storage of open and exposed linens in spa rooms, cleaning products/linens/ and personal hygiene products and 6.) properly clean linen bins in the laundry room per facility infection control protocols, resulting in the potential for further development and transmission of communicable diseases and infections. Findings include: During an interview on 12/5/23 at 2:30 PM with Director of Nursing (DON) B and Infection Preventionist (IP) E, IP E reported that he had been in the position since April 2023, but he was not able to report how often he spent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-11 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to 1.) Implement and operationalize an antibiotic stewardship program and 2.) failed to ensure appropriate use of an antibiotic for 2 (Resident # 441 and #45) of 5 residents reviewed for antibiotic use, resulting in the potential for inappropriate antibiotic utilization and antibiotic resistance. Findings include: During an interview on 12/5/23 at 2:30 PM with DON B and IP E reported that the facility followed McGeer 's criteria (screening tool to meet criteria for definitive infections) for ordering antibiotics. DON B reported that the facility only prescribed antibiotics after a culture had been completed or if the resident was meeting SIRS criteria (a screening tool used to identify septic patients). IP E was not able to report how he was monitoring antibiotic use in the facility. IP E and DON B were not able to provide any documentation for how the facility was monitoring antibiotic use among residents in the facility. On 12/07/2023 at 7:54 AM, this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that staff treated residents with dignity and respect in 1(Resident #23) of 7 residents reviewed for dignity, resulting in feelings of frustration and the potential for depression, loss of self-worth and an overall deterioration of psychological well-being. Findings include: Resident #23 Review of an admission Record revealed Resident #23, was originally admitted to the facility on [DATE] with pertinent diagnoses which included depression. Review of a Minimum Data Set (MDS) assessment for Resident #23 with a reference date of 10/3/23, revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #23 was cognitively intact. During an interview on 12/06/23 at 10:08 AM, Resident #23 reported that he had a bad interaction with a nurse the day before. Resident #23 reported that Registered Nurse (RN) ZZZ entered his room with his medication in a pill cup that she had her fingers in. Resident #23 reported that he asked RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were in reach for 2 (Resident #53, and #78) of 3 residents reviewed for accommodation of needs resulting in resident's inability to call for staff assistance with the potential for unmet care needs. Findings include: Resident #53 Review of an admission Record revealed Resident #53, was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and difficulty in walking. Review of a Minimum Data Set (MDS) assessment for Resident #53, with a reference date of 11/1/23 revealed a Brief Interview for Mental Status (BIMS) score of 10/15 which indicated Resident #53 was moderately cognitively impaired. Review of Resident #53's Care Plan revealed, (Resident #53) is at risk for falls d/t (due to) muscle weakness, difficulty walking, impaired balance, unsteady gait, incontinence, impaired cognition with poor safety awareness, pain, medications and h/o (history of) falls. Date Initiated:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accommodate a resident's right to make choices that were consistent with their assessment and plan of care for 1 of 2 sampled residents (Resident #5) reviewed for resident choices, resulting in the resident not meeting their highest practicable level of well-being. Findings include: Review of an admission Record revealed Resident #5 was a female with pertinent diagnoses which included multiple sclerosis, paraplegia, stage 4 pressure ulcer of right buttock, tobacco use, anxiety and depression. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 9/20/23, revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated Resident #5 was cognitively intact Review of current Care Plan for Resident #5, revised on 03/08/22, revealed the focus, .(Resident #5) has a history of being a smoker, she is aware of the risk vs benefits of being a smoker and has been educated on health concerns associated with smoking . with the intervention .Educate her and her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140935. Based on interview, and record review, the facility failed to notify the responsible party of a change in resident condition in 1 of 19 residents (R45) reviewed for notification of changes, resulting in the resident representative not being made aware immediately of an accident resulting in the lack of ability to participate in timely medical decision-making. Findings include: Review of the policy/procedure Changes in Resident's Condition or Status, dated 8/9/23, revealed .This facility will notify the resident, his/her primary care provider, and resident/resident representative of changes in the resident's condition or status .A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is .An accident involving the resident which results in injury and has the potential for requiring physician intervention . According to the Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that physician orders for immediate care were in place for 1( Resident #442) of 1 resident reviewed for new admission orders, resulting in missed assessments and monitoring for potential side effects related to use of psychotropic and pain medications. Findings include: Resident #442 Review of an admission Record revealed Resident #442, was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes mellitus and chronic kidney disease. Review of Resident #442's Medication and Treatment Administration Orders revealed, Order: Ativan Oral Tablet 1 MG (Lorazepam) (anti-anxiety medication) Give 1 tablet by mouth every 4 hours as needed for anxiety Order Date: 12/01/2023. Order: Haloperidol Lactate Oral Concentrate 2 MG/ML (Haloperidol Lactate)(antipsychotic medication) Give 0.25 ml by mouth every 6 hours as needed for anxiety. Order Date 12/01/2023. Order: SEROquel Oral Tablet 50 MG (Quetiapine Fumarate)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that Minimum Data Set (MDS) assessments were accurate in 1 resident (Resident #54) of 18 sampled residents reviewed for Minimum Data Set (MDS) quarterly assessment, resulting in the potential for inaccuracy of treatments, interventions, and cares. Findings include: Review of an admission Record revealed Resident #54 had pertinent diagnoses which included other frontotemporal neurocognitive disorder (disorder affecting the frontal and temporal lobe of the brain), adjustment disorder with mixed disturbance of emotions (feeling sad and anxious both), unspecified dementia (disease that affects memory and thinking), and anxiety. Review of Health Status Note for Resident #54 dated 9/18/23 revealed .grunting loudly. Redirection ineffective .Face red and diaphoretic. Unable to comfort. Review of Behavior Note for Resident #54 dated 9/24/23 revealed .non-stop yelling out loudly . Review of Minimum Data Set for Resident #54 dated 9/29/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to confirm the Pre-admission Screening and Resident Review (PASARR) Level II determination request was sent to the Community Mental Health Services Program (CMHSP) for a Level II OBRA review and/or evaluation for 2 residents (Resident #60 and #45) of 3 residents reviewed, resulting in the potential for the residents to not receive or have delayed mental health services. Findings include: Review of OBRA - Specialized Nursing Homes dated 2023, revealed, .This review process begins with the completion of a screening form (Level I DCH-3877) usually by a nursing facility, hospital, or community agency/provider. If the responses to the questions on the form indicate the presence of a mental illness and/or an intellectual/developmental disability (or a related condition), the person is referred to the local community mental health services program (your local OBRA Coordinator) to assess if a comprehensive evaluation (Level II) is needed. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents received annual Level 1 and follow up Level II PASARR (pre-admission screening/annual resident review) to ensure appropriate mental health services were provided in 1 resident (Resident #71) reviewed for PASARR, resulting in the potential for Resident #71 not being placed in an appropriate setting or receive treatment specific for his mental health needs. Findings include: Resident #71 Review of an admission Record revealed Resident #71 was admitted on [DATE] and had pertinent diagnoses which included schizophrenia, anxiety disorder, and Parkinson's disease (a progressive disorder that affects the nervous system). Review of Resident #71 electronic record on 12/5/23 at 9:10 AM., revealed no PASARR Level I available. During an interview on 12/6/23 at 10:03 AM., Director of Nursing (DON) B reported that PASSAR should be located under the documents tab in a resident's record. DON B unable to locate PASSAR Level I in Resident #71's record.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a baseline care plan was in place for 1 (Resident #442) of 19 sampled residents, resulting in the potential for ineffective care to be provided to the resident. Findings include: Resident #442 Review of an admission Record revealed Resident #442, was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes mellitus and chronic kidney disease. Review of Resident #442's Care Plan on 12/4/23 revealed, Focus areas: At risk for elopement. Date Initiated: 12/01/2023. Interventions: Add resident to the Elopement Book. Date Initiated: 12/01/2023. Encourage to participate in activities to divert from exit seeking behavior. Date Initiated: 12/01/2023. Frequent monitoring (specify frequency) Date Initiated: 12/01/2023. The resident has (Specify: impaired cognitive ability /impaired thought processes r/t) (sic) Date Initiated: 12/01/2023. Interventions: Allow extra time for resident to respond to questions and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI0040935 Based on observation, interview, and record review, the facility failed to follow professional standards of practice by 1.) not following McGeer's criteria for ordering an antibiotic for 1 resident (R45), 2.) documenting completion of wound dressing changes when they were not done for 2 residents (R53 and R57), 3.) not ensuring neurological checks were completed after unwitnessed falls for 1 resident (R79) of 19 residents reviewed for professional standards, resulting in the increase chance of R45 developing medicine-resistant bacteria, potential of R53 and R57 developing infection and R57, R53, and R79 developing worsening conditions and unmet care needs. Findings include: R45 According to the Minimum Data Set (MDS) dated [DATE], R45 scored 4/15 (severely cognitively impaired) on her BIMS (Brief Interview Mental Status), required the use of a wheelchair to self-ambulate around the facility with diseases that included Alzheimer's, dementia, and schizophrenia. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was consistently provided with showers/bathing for 1 of 4 residents (Resident #78) reviewed for activities of daily living, resulting in unmet personal hygiene needs with the potential for isolation, psychosocial harm, skin breakdown, harboring infection, and decreased self-esteem. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 50742-50744). Elsevier Health Sciences. Kindle Edition.Personal hygiene affects patient's comfort, safety, and well-being. Hygiene care included cleaning and grooming activities that maintain personal body cleanliness and appearance. Personal hygiene activities which as taking a bath or shower and brushing and flossing the teeth also promote comfort and relaxation foster a positive self-image, promote healthy skin, and help prevent infection and disease . Resident #78: Review of an admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent falls after a fall in 1 (Resident #442 ) of 7 residents reviewed for accidents, resulting in a potential for additional skin tears and falls. Findings include: Resident #442 Review of an admission Record revealed Resident #442, was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes mellitus and chronic kidney disease. In an observation on 12/04/23 at 10:39 AM, Resident #442 was sitting in his bed repeatedly calling out Mom. Resident #442's call light was twisted on the right side of his bed and out of his reach. Resident #442 had two skin tears on his left arm, a bandage on his right arm, and bruising noted around his right eye. Resident #442 continued to call out Mom but staff did not come in to assist him. Review of Resident #442's Incident Reports revealed, Incident Description: At 14:45 (2:45 PM) this nurse noted resident on his hands and knees in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate indwelling catheter care, monitoring the patency of the tubing, and collection bag for 1 (Resident #78) of 3 residents reviewed for indwelling catheter care, resulting in the potential of a urinary tract infection. Findings include: Review of an admission Record revealed Resident #78 was a female with pertinent diagnoses which included pressure ulcer of sacral region, stage 4, pressure ulcer of right ankle, stage 3, pressure ulcer of left heal, unstageable, stiffness of right hand, contracture right foot, contracture left foot, multiple sclerosis, urosepsis, gangrene, chronic pain, and cognitive communication deficit. Review of Care Plan for Resident #78, revised on 03/23/2023, revealed the focus, .The resident has indwelling foley catheter r/t (related to) stage 4 decubitus ulcer to the coccyx . with the intervention .Catheter care every shift. Date Initiated: 03/10/2023 .Check tubing for kinks at each encounter .Observe for and document for pain/discomfort due to catheter .Observe for and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure consistent availability of hydration and/or nutrition based on resident needs in 3 of 3 residents (Resident #27, #51, and #78) reviewed for nutrition/hydration, resulting in the potential for dehydration. Findings include: Resident #27 Review of an admission Record revealed Resident #27 was a female with pertinent diagnoses which included dementia, macular degeneration (loss in the center of the field of vision), heart failure, stroke, anxiety, osteoporosis (bones become weak and brittle), and cyst in right knee. Review of current Care Plan for Resident #27, revised on 6/27/23, revealed the focus, .Resident #27 is at risk for falls r/t (related to) deconditioning, h/o CVA, muscle weakness, limited vision, demetia with impaired cognition poor safety awareness & delusions/hallucinations at times due to dementia with the intervention .Blue mat to the floor surface next to the bed when in bed to decrease the risk of injury. Blu mat to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure adequate care for residents who received enteral nutrition (tube feeding) in 1 (Resident #443) of 2 sampled residents reviewed for tube feeding, resulting in the potential for aspiration pneumonia. Findings include: Resident #443 Review of an admission Record revealed Resident #443, was originally admitted to the facility on [DATE] with pertinent diagnoses which included dysarthria (difficult or unclear articulation of speech) and following cerebral infarction (stroke). Review of Resident #442's Orders revealed, Enteral Feed Order: every shift Head of bed elevated at least 30 degrees. Order date: 11/13/2023. Review of Resident #443's Care Plan revealed, (Resident #443) requires tube feeding r/t (related to) Dysphagia (trouble swallowing), Swallowing problem. Date Initiated: 11/16/2023. Goal: (Resident #443) will be free of aspiration through the review date .(Resident #443) will remain free of side effects or complications related to tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure post dialysis (procedure that removes excess water, solutes, and toxins from the blood in people whose kidneys cannot perform these functions) assessment and monitoring were completed for 1 (Resident #441) of 1 resident reviewed for dialysis care, resulting in the potential of being unprepared for a decline in resident condition, due to adverse effects of dialysis. Findings include: Resident #441 Review of an admission Record revealed Resident #441, was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and end stage renal (kidney) disease. During an interview on 12/04/23 at 10:16 AM, Resident #441 reported that he went to dialysis three days a week, and he was unaware if nursing staff would come in and assess him when he returned from dialysis. During an interview on 12/06/23 at 10:57 AM, LPN M reported that nurses were responsible for completing an assessment when a resident returned from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to identify PTSD (Post Traumatic Stress Disorder) triggers and implement interventions to mitigate triggers for 1 of 8 residents (Resident # 76) reviewed for trauma informed care, resulting in the potential risk of re-traumatization and unmet care needs. Findings include: Review of an Admissions Record for Resident #76 dated 2/8/23 revealed the resident was admitted to the facility with the following pertinent diagnoses: bipolar disorder (disorder associated with episodes of mood swings ranging from depressive lows to manic highs), anxiety disorder, dissociative disorder (mental disorder characterized by the existence of two or more different personality states), schizoaffective disorder(mental health condition including schizophrenia and mood disorder symptoms), Post Traumatic Stress Disorder (PTSD), and suicidal ideations (thoughts about self-harm). Review of a Minimum Data Set (MDS) assessment for Resident #76 dated 10/17/23 revealed a Brief Inventory for Mental Status (BIMS) assessment score of 15/15, which indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-11 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide dementia care treatment that included individualized care interventions that were monitored in 1 of 2 residents (Resident #54) reviewed for dementia care, resulting in facility staff not knowing if interventions were effective and/or appropriate and the potential for residents to attain or maintain their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #54 had pertinent diagnoses which included other frontotemporal neurocognitive disorder (disorder affecting the frontal and temporal lobe of the brain), adjustment disorder with mixed disturbance of emotions (feeling sad and anxious both), unspecified dementia (disease that affects memory and thinking), and anxiety. Review of Behavior Notes for Resident #54 dated 7/26/23 revealed .yelled out continuously during am care . Review of Health Status Notes for Resident #54 dated 8/9/23 revealed .behaviors today of screaming/yelling out during care/feeding . Review of Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident remained free from unnecessary mediations in 1 (Resident #45) of 19 residents reviewed for antibiotic use, resulting in the potential of developing a medicine-resistant bacteria. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R45 scored 4/15 (severely cognitively impaired) on her BIMS (Brief Interview Mental Status), required the use of a wheelchair to self-ambulate around the facility with diseases that included Alzheimer's, dementia, and schizophrenia. Review of R45's Incident Report (IR) #1810 dated 10/22/2023 18:50 (6:50 PM), reported the resident's wheelchair's left wheel got caught in the leg of a mechanical lift. A skin tear (layers of skin separate or peel back) was noted to her LFA (left forearm). Review of R45's Physician Note dated 10/23/2023 revealed, .Reason for Evaluation: I am asked by the nursing staff to evaluate patient's left forearm after a fall . Assessment: Dirty wound. Plan .Start…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were screened for eligibility to receive pneumococcal and influenza vaccinations and receive vaccination if eligible for 3 (Resident #19, #53 and #59) of 5 residents reviewed for vaccinations, resulting in the potential of acquiring, transmitting, or experiencing complications from pneumococcal pneumonia and/or influenza. Findings include: Resident #19 Review of an admission Record revealed Resident #19, was originally admitted to the facility on [DATE] with pertinent diagnoses which included moderate protein calorie malnutrition and muscle weakness. Review of Resident #19's Immunization Record on 12/11/23 revealed that Resident #19 was noted to have received Pneumovax dose 1 on 8/13/2009 as a historical vaccine, and Pneumovax dose #2 on 10/26/16 as a historical vaccine. During an interview on 12/5/23 at 2:30 PM with Director of Nursing (DON) B and Infection Preventionist (IP) E, DON B reported that Resident #19 had already received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure COVID-19 immunization were offered to 2 (Resident #53 and #59) out of 5 residents, reviewed for COVID-19 immunizations, resulting in the increased likelihood of severe infection and complications/death related to COVID-19. Findings include: Resident #53 Review of an admission Record revealed Resident #53, was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and difficulty in walking. Review of Resident #53's Immunization Record on 12/11/23 revealed that Resident #53 had last received SARS-COV-2 (Covid-19) Pfizer bivalent booster vaccine on 10/5/22. During an interview on 12/5/23 at 2:30 PM with Infection Preventionist (IP) E reported that Resident #53's guardian had given consent for Resident #53 to receive a Covid-19 vaccine on 10/18/23, and he did not know why the vaccine had not been administered. IP E reported that it had just been missed. Resident #59 Review of an admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Certified Nurse Aides (CNA's) completed the required 12 hours of training to ensure continued competence in 1 of 5 CNA's reviewed for competency, resulting in the potential for a decrease in resident safety. Findings include: Review of Facility Assessment dated October 2023, revealed . all education is prepared by (facility name) for quality consistency and adherence to standards of practice across all sites .Training includes: communication, resident rights, abuse/neglect/exploitation, infection control, culture change, required standard training, resident change in conditions, cultural competency . Review of employee file for CNA V revealed a hire date of 6/22/22. Review of Training Course Assignment for CNA V revealed all annually required in-services were assigned and all but one was listed as incomplete or not attempted. During an interview on 12/11/23 at 12:18 PM., HR Director (HRD) YY reported that CNAs are required to complete in-services annually. HRD YY reported that in-services are assigned by both the HR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to provide an environment that promoted and enhanced resident dignity and respect in 5 (Resident #108, #118, #119, #121, and #123) of 9 residents reviewed for dignity/respect, resulting in long call light wait times, staff behaviors that did not promote dignity and respect to or in the presence of residents, and feelings of frustration, embarrassment, and loss of self-worth for the residents thus impacting their quality of life. Findings include: Resident #108 Review of an admission Record revealed Resident #108 was a male, with pertinent diagnoses which included: other lack of coordination, morbid (severe) obesity, difficulty walking, anxiety disorder, and muscle weakness. Review of a Minimum Data Set (MDS) assessment for Resident #108, with a reference date of 7/10/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #108 was cognitively intact. Further review of said MDS revealed Resident #108 required extensive, one-person physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-19 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00136333 and #MI00136123. Based on interview and record review the facility failed to prevent misappropriation of medications and personal funds in 6 residents (Resident #108, #109, #110, #111, #122, and #106) of 6 sampled residents reviewed for misappropriation of personal items, resulting in the potential for ineffective pain management and a loss of financial security. Findings include: Resident #108 Review of an admission Record revealed Resident #108 had pertinent diagnoses which included Surgical aftercare following surgery on the genitourinary system and encounter for attention to other artificial opening of the urinary tract. Review of a Minimum Data Set (MDS) assessment for Resident #108, with a reference date of 7/10/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #108 was cognitively intact. Resident #109 Review of an admission Record revealed Resident #109 had pertinent diagnoses which included diabetes and chronic kidney disease. Review of a Minimum Data Set (MDS) assessment for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-19 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00139066, # MI00139073, # MI00136333, & # MI00139098. Based on observation, interview, and record review, the facility failed report timely and accurately to the State Agency required reportable incidents in 8 (Resident #114, #108, #109, #110, #111, #122, #115, & #116) of 10 residents reviewed for reporting, including inappropriate use of a restraint (Resident #114), misappropriation of resident medications (Resident #108, #109, #110, #111, & #122), an improper transfer with major injury/delayed wound care (Resident #115), and a significant medication error resulting in hospitalization (Resident #116), resulting in the potential for additional reportable incidents to go unreported, investigations continuing to be inaccurately reported to the State Agency, and/or cause a delay in the investigative process. Findings include: Resident #114 Review of an admission Record revealed Resident #114 had pertinent diagnoses which included repeated falls, dementia, Alzheimer's disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00139073. Based on interview, and record review, the facility failed to notify the responsible party of a change in resident condition in 1 of 4 residents (Resident #115) reviewed for notification of changes, resulting in the primary physician and representative not being made aware immediately of an accident resulting in a significant wound, and the lack of ability to participate in timely medical decision-making. Findings include: Review of the policy/procedure Changes in Resident's Condition or Status, dated 8/9/23, revealed .This facility will notify the resident, his/her primary care provider, and resident/resident representative of changes in the resident's condition or status .A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is .An accident involving the resident which results in injury and has the potential for requiring physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake #: MI00136331. Based on interview and record review, the facility failed to protect the resident's right to be free from staff to resident verbal abuse in 1 (Resident #107) of 5 residents reviewed for abuse, resulting in the potential for emotional distress. Findings include: Review of an Incident Summary report received by SA (State Agency) on 2/1/23 at 8:18 PM revealed, Incident Summary An allegation was reported where a nurse overheard a CNA (also referred to as CENA) say you better not touch me which made her run around the corner of her desk at the nurses station where she saw the CNA move toward a resident saying don't touch me - you won't mess with me or I will kick your (profanity omitted) (profanity omitted). The nurse immediately intervened and had the employee go down the hall and told him his behavior was unacceptable . Resident #107 Review of an admission Record revealed Resident #107 was a male, with pertinent diagnoses which included: unspecified dementia moderate with agitation, adjustment disorder with mixed disturbance of emotions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-19 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake #: MI00136331. Based on interview and record review, the facility failed to implement the abuse policy regarding timely notification of a staff to resident abuse to the abuse coordinator in 1 (Resident #107) of 5 residents reviewed for abuse, resulting in delayed reporting of the incident to the State Agency, delayed initiation of an investigation of the allegation, and allowed the alleged perpetrator to continue to work with Resident #107 and other vulnerable residents. Findings include: Resident #107 Review of an admission Record revealed Resident #107 was a male, with pertinent diagnoses which included: unspecified dementia moderate with agitation, adjustment disorder with mixed disturbance of emotions and conduct, psychotic disorder with hallucinations due to known physiological condition, depression, and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #107, with a reference date of 11/22/22 (most recent prior to incident) revealed a Brief Interview for Mental Status (BIMS) score of 03, out of a total possible score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00138569. Based on interview, and record review, the facility failed to adhere to professional standards related to accurate transcription of physician orders in 1 (Resident #113) of 23 residents reviewed for professional standards, resulting in missed medication(s) dose(s). Findings include: Review of an admission Record revealed Resident #113 had pertinent diagnoses which included Paraplegia (paralysis of the lower half of the body) and chronic pain. Review of a Minimum Data Set (MDS) assessment for Resident #113, with a reference date of 8/18/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #113 was cognitively intact. During an interview on 9/11/23 at 3:09 PM, Resident #113 reported that on the evening of 7/28/23 he did not receive his evening dose of Methadone. Resident #113 reported that in the evening on 7/28/23 he told the agency nurse that was assigned to him that he should receive 4 Methadone tablets with his evening medications. Resident #113 reported the agency nurse told him the doctor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00138569. Based on interview, and record review, the facility failed to ensure that resident's medical records were accurate in 1 resident (Resident #113) of 23 residents reviewed for accuracy of medical records, resulting in Resident #113 not consistently receiving his medications with the potential for a diminished medical outcome. Findings include: Review of an admission Record revealed Resident #113 had pertinent diagnoses which included Paraplegia (paralysis of the lower half of the body) and chronic pain. Review of a Minimum Data Set (MDS) assessment for Resident #113, with a reference date of 8/18/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #113 was cognitively intact. Review of Physician Orders for Resident #113 revealed an order for Methadone HCL 10 mg (milligram) tablets, give four (4) tablets by mouth three times a day for pain from an auto accident. This order ended on 7/7/23. Review of Medication Administration record for Resident #113 revealed an order for Methadone HCL 10 mg give 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$171,837 in federal fines across 2 penalties.

  • $15,593 — penalty dated 2023-09-19
  • $156,244 — penalty dated 2023-09-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 3 of 54.5-1.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Hammond-Whiting Care CenterWhiting, IN 1 of 5Life Care Center Of AndoverAndover, KS 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of RenoReno, NV 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of The WillowsValparaiso, IN 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of Federal WayFederal Way, WA 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV 2 of 5Life Care Center Of TullahomaTullahoma, TN

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
PRESTON, FORRESTIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/07/2004
LONG, ZOFIAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2004
NICKRENT, DAWNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 02/21/2024
WESTERS, PENNIEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/14/2025
CROSS, CINDYIndividualCORPORATE OFFICERsince 01/24/2017
HENRY, TERRYIndividualCORPORATE OFFICERsince 01/24/2017
THURMOND, JOANIndividualCORPORATE OFFICERsince 01/24/2017
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/07/2004
ALVI, TAHIRIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/06/2025
FLETCHER, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2021
LAY, LISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/24/2017
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 11/27/2024
SWANKER, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2022
ZIEGLER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/18/2001

CMS files one row per role, so the 22 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
-4.2%
Operating marginrevenue minus expenses
$972K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 6%Other / private 21%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $972K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$357per resident / day
operating cost
$10,854per month
≈ monthly operating cost
$343per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235471. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next