Life Care Center Of Puyallup
511 10th Avenue Southeast, Puyallup, WA 98372 · For profit - Limited Liability company · 102 certified beds · (253) 845-7566 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.7% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.7% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.6% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.5% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.6% | 2.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 9.2% | 17.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.2% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.2% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.0% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.0% | 22.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.4% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.8% | 82.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.5% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 15.5% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.18 | 1.33 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.39 | 1.52 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 77.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.2%CMS range 34.4–51.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.2–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 77.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 81.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 70.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.5%CMS range 5.5–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 102 beds and averages 93.9 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.47 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.65 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.80 hrs/resident/day on weekends vs 4.74 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 1.06 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.
- Actual harm · Gcited before2026-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide the necessary treatment and services consistent with professional standards of practice to prevent the development and/or promote healing of PU/PI (Pressure Ulcers/Pressure Injuries) for 4 of 5 Residents (Residents 11, 128, 13, and 134) reviewed for PU/PIs. Resident 11, who was identified to be at risk for developing PU/PI, experienced harm when they developed an avoidable right heel Stage II (partial-thickness skin injury that breaks through the epidermis and exposes the dermis) that worsened to an unstageable (a full-thickness wound whose depth cannot be determined because it is covered by obstructive material) PU/PI and pain after admission to the facility, when the facility failed to develop/implement/update a resident-centered care plan (CP) for the prevention of PU/PIs that included timely pressure offloading interventions for PU/PI prevention, accurately follow physician orders (PO) for wound care, and consistently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-07-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure freedom from abuse, during resident-to-resident altercations, for 3 of 3 residents (Residents 2, 3, and 4) reviewed for resident abuse. Three physical altercations occurred between 1 aggressor (Resident 1) and 3 victimized residents (Residents 2, 3 and 4) within 24 hours. This failure placed the residents at risk for injury, psychological harm, diminished feelings of safety and security, and a decreased quality of life. Findings included.Resident 1Review of the electronic health record (EHR) on 07/01/2026 showed that Resident 1 was admitted to the facility on [DATE] and had diagnoses to include vascular dementia with mood disturbance.Review of the Annual Minimum Data Set (MDS, a required assessment tool), dated 04/08/2026, showed that Resident 1 used a manual wheelchair and was able to wheel at least 150 feet, on their own, once set up in their wheelchair. The MDS further showed that Resident 1 had severe cognitive impairment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement an infection control program to track all infectious organisms present in the facility for 2 of 3 months (January and February 2026) and failed to implement transmission-based precautions for 1 of 4 halls (400 hall) reviewed for infection control. The facility also failed to follow infection control practices during wound care for 1 of 2 residents (Resident 11) when reviewed for wound care. These failures placed the residents at risk for poor clinical outcomes, and a decreased quality of life. Findings included.TrackingReview of the infection control line listings for January, February and March 2026 showed no documentation that the organisms present for residents with a diagnosis of urinary tract infection (UTI) were identified and tracked for the months of January and February 2026. During an interview on 04/10/2026 at 12:40 PM, Staff C, Registered Nurse/Infection Preventionist (RN/IP), stated they were aware of the missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an effective Antibiotic Stewardship Program to promote appropriate use of antibiotics, reduce the risk of unnecessary antibiotic use, and decrease the development of adverse side effects and antibiotic resistance for 2 of 2 sampled residents (Residents 80 and 52) reviewed for antibiotic stewardship. This failure placed residents at risk for potential adverse outcomes associated with the inappropriate and/or unnecessary use of antibiotics. Findings included.Review of the facility policy titled Antibiotic Stewardship revised 07/22/2025 showed the facility would implement Antibiotic Reassessment at two to three days after empiric antibiotic initiation [the immediate prescribing of antibiotics based on clinical suspicion, patient symptoms, and risk factors before specific laboratory culture or susceptibility results are known] or first dose in the facility, each resident should be reassessed for consideration of antibiotic need. At this time,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure residents were free from chemical restraints for 1 of 5 sampled residents (Resident 125) reviewed for unnecessary medications. The failure to evaluate and document a clinical rational for continued use of a psychotropic medication and ensure adequate indications for the use of the medications placed residents at risk for decline in activities of daily living, potential adverse consequences, and diminished quality of life. Findings included.Review of the facility's Unnecessary Medications policy, dated 08/09/2023, showed each resident's drug regimen would be free from unnecessary drugs, including antipsychotic drugs without adequate indications for its use. The resident's medical record should show documentation of adequate/appropriate indications for the medication's use, the diagnosed condition for which a medication was prescribed, and in accordance with clinical practice guidelines and standards of practice. Review of the 03/25/2026 admission minimum data set (MDS, a required assessment tool) showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer bed holds and provide notice of transfer to the resident or Ombudsman (advocacy program to assist residents living in nursing homes) in writing at the time of transfer for 3 of 4 sampled residents (Residents 20, 12, and 3) reviewed for hospitalization. These failures placed the residents at risk for lack of knowledge of their rights and a decreased quality of life. Findings included.Resident 20 Review of the electronic health record (EHR) showed Resident 20 was admitted to the facility on [DATE] with diagnoses to include chronic obstructive pulmonary disease (COPD, lung disease that makes breathing difficult due to damaged or inflamed airways), diabetes (high blood sugar), and hypothyroidism (condition where an underactive thyroid [ endocrine gland that regulates metabolism] fails to produce enough hormones). Resident 20 was able to communicate their needs During an interview on 04/08/2026 at 9:29 AM, Resident 20 stated they were sent to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure the accuracy of assessments for 3 of 4 residents (Residents 56, 62, and 11) reviewed for accuracy of assessments. These failures placed the residents at risk for unmet care needs, diminished quality of care/quality of life. Findings included . <RESIDENT 56> Review of the electronic health record (EHR) showed Resident 56 readmitted to the facility on [DATE] with diagnoses to include heart failure, diabetes (high blood sugar), and respiratory failure. Resident 56 was able to make needs known. Review of the significant change minimum data set assessment (MDS) dated [DATE] showed Resident 56 was coded No for Hospice care. Review of the EHR showed Resident 56 had an order dated 11/22/2025 to admit to Hospice services and documentation showed Resident 56 was visited by Hospice care staff from 11/22/2025 – 03/19/2026. During an interview on 04/10/2026 at 11:04 PM, Staff L, Registered Nurse/Minimum Data Set Coordinator (RN/MDSC), stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to initiate new intervention and update the care plan for 1 of 3 sampled residents (Resident 20) reviewed for accidents. This failure placed the resident at risk of preventable falls, injuries, and a diminished quality of life Findings included .Review of the electronic health record (EHR) showed Resident 20 was admitted to the facility on [DATE] with diagnoses to include chronic obstructive pulmonary disease (COPD, lung disease that makes breathing difficult due to damaged or inflamed airways), diabetes (high blood sugar), and hypothyroidism (condition where an underactive thyroid [endocrine gland that regulates metabolism] fails to produce enough hormones). Resident 20 was able to communicate their needs. Observation on 04/08/2026 at 9:32 AM showed Resident 20 sat in their bed with commode next to the bed. Resident 20 stated they had two falls because they slipped on the floor during transfers. Review of the second fall investigation dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure oral care was provided for 1 of 3 sampled residents (Resident 91) reviewed for activities of daily living. This failure placed the resident at risk for decreased self-worth, oral infection, and a diminished quality of life. Findings included .Review of the electronic health record (EHR) showed Resident 91 was admitted to the facility on [DATE] with diagnoses to include respiratory failure, pneumonia (infection of the lungs), asthma, and chronic obstructive pulmonary disease (COPD, lung disease that makes breathing difficult due to damaged or inflamed airways). Resident 91 was able to communicate their needs and required assistance with activities of daily living (ADL). Observation and interview on 04/07/2026 at 1:34 PM showed Resident 91 laid in bed. Resident 91 stated they had not brushed their teeth in the facility, and they did not have any oral care supplies. During an interview and observation on 04/08/2026 at 12:57 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide respiratory care consistent with professional standards of practice for 1 of 3 sampled residents (Resident 91) reviewed for respiratory care. Failure to follow provider's order placed residents at risk of complications, potential negative outcomes and diminished quality of life Findings included .Review of the electronic health record (EHR) showed Resident 91 was admitted to the facility on [DATE] with diagnoses to include respiratory failure, pneumonia (lung infection), asthma, and chronic obstructive pulmonary disease (COPD, lung disease that makes breathing difficult due to damaged or inflamed airways). Resident 91 was able to communicate their needs. Observation and interview on 04/07/2026 at 1:01 PM and 1:34 PM showed Resident 91 laid in bed receiving oxygen (O2) set to 4 liters (L) per minute via a nasal canula (devise to deliver O2 through a tube into the nose) that was connected to an O2 concentrator (a device used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act on and/or follow the consultant pharmacist's medication regimen review (MRR) recommendations in a timely manner for 1 of 5 sampled residents (Resident 15) reviewed for unnecessary medication use. This failure placed the resident at risk for receiving unnecessary medications, avoidable medication side effects, and a diminished quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 15 admitted to the facility on [DATE] with diagnoses to include high blood pressure, diabetes (high blood sugar), and arthritis (conditions that cause pain, swelling, stiffness, and reduced movement in one or more joints). Resident 15 was able to make needs known. Review of the pharmacist consultation report recommendation, dated 03/23/2026, showed Resident 15 received as needed oxycodone (narcotic medication used to treat moderate to severe pain) one to three times a day; however, nonpharmacological interventions (NPI, health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · D2026-04-10 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure their facility medication error rate was less than 5%. The facility's medication error rate was 12% for 2 of 5 residents (Resident 43 and 98) reviewed for medication error rate. These failures placed residents at risk for potentially significant medication errors, dehydration, inadequate pain management, and diminished quality of care/quality of life. Findings included. <RESIDENT 43>Review of the 02/18/2026 Significant Change minimum data set (MDS-assessment tool) showed Resident 43 admitted to the facility on [DATE] and had some problems with cognition. Resident 43 was hard of hearing and used hearing aids, vision impaired with the use of glasses, and was able understand others and was understood. Resident 43 was incontinent of bowel and bladder and required maximum assistance for toileting, bed mobility, and transfers.<Physician Order vs Medication Card Prescription label)During a medication administration observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to ensure intravenous (IV-administered into the veins) medications were properly labeled during administration for 3 of 3 residents (Residents 14, 104, and 125) reviewed for medication labeling and storage. The failure to ensure the medication bag was labeled with the date, time, and nurse initials at the time of administration placed residents at risk for significant medication errors, adverse effects, and diminished quality of care/quality of life.Findings included. <RESIDENT 104>Review of Resident 104's April 2026 Medication Administration Record (MAR) showed: A physician order (PO) dated 03/19/2026 for Cefepime 2Gm Intravenously every eight hours for infection. The transcription schedule showed the medication was to be administered at 6:00 AM, 2:00 PM, and 10:00 PM.A PO dated 03/27/2026 for Daptomycin 825 mg intravenously every 24 hours for infection. The transcribed schedule time on the MAR showed 24h. Review of the nurse's documentation showed the antibiotic medication was administered between 10:00 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide needed dental services for 1 of 3 sampled residents (Resident 17) when reviewed for dental services. This failure placed residents at risk for unmet needs, poor nutritional intake, and a decreased quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 17 admitted to the facility on [DATE] with diagnoses of chronic obstructive pulmonary disease (COPD, difficulty breathing) and diabetes (high blood sugar). The resident was able to make needs known. During an interview on 04/07/2026 at 10:06 AM, Resident 17 stated their dentures did not fit and they had seen a dentist three months ago for new dentures but had not heard anything further. Review of the EHR showed a form titled Dental Progress Note dated 02/05/2026 which recommended new upper and lower dentures and extractions for Resident 17. Review of a progress note dated 02/12/2026 showed Resident was seen by [outside dental provider]. Will need a referral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of neglect for 1 of 3 sample residents (Resident 6) reviewed for neglect. This failure placed residents at risk for lack of regulatory oversight and on-going abuse and neglect.Findings included .Review of a public complaint sent to the State Agency, dated 12/09/2025, showed allegations of neglect related to Resident 6. The complaint showed allegations that Resident 6 was left in soiled adult diapers for long periods of time, and had developed open sores in their groin area; that staff were using incorrect treatment to treat/prevent Resident 6's skin impairments; and that Resident 6 had complained of left arm numbness and tingling, as well as nausea and vomiting (email noted these were signs of stroke), and symptoms were ignored by facility staff. The complaint showed that the contents of the allegation were copied (cc'd), via email, to Staff A, Administrator. Review of the facility incident report logs dated December 1, 2025, through December 17, 2025, did not show an allegation of neglect for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow provider orders for laboratory blood work for 1 of 1 resident (Resident 1) reviewed for laboratory services. This failure placed the resident at risk for unidentified changes in condition and lack of, or delayed, medical intervention.Findings included . Review of the electronic medical record showed Resident 1 was admitted to the facility on [DATE] after surgical amputation of toes. The medical record showed that Resident 1 also had diagnoses to include diabetes and heart disease. Review of a document titled, After Visit Summary, dated 10/31/2025, showed Resident 1 had gone to an outpatient wound care center for follow up, and treatment of a dehiscence (opening/splitting apart) of their surgical foot wound. The After Visit Summary had orders for Resident 1 to have blood work drawn at the facility: c-reactive protein (CRP) and sed rate (ESR) - both laboratory tests are used to evaluate inflammation and infection in the body. Review of a facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate wound monitoring records for 1 of 1 resident (Resident 5) reviewed for medical records. This failure placed residents at risk for incomplete and inaccurate clinical information being presented to the interdisciplinary team, delays in care, prolonged stay, and a decreased quality of life.Findings included . Review of the admission Minimum Data Set assessment, dated 10/09/2025, showed Resident 5 admitted to the facility on [DATE] with a Stage 4 pressure ulcer (a full-thickness wound with extensive tissue loss, exposing muscle, tendons, ligaments or bone). Review of a facility document titled, NRSG: Admission/readmission Collection Tool - V 6, dated 10/07/2025, showed that Resident 5 had a Stage 4 pressure ulcer over their sacrum (a sheild-shaped bony structure located at the base of the spine, and between the two hip bones), with sacral bone exposed, measuring 3 centimeters (cm) by 2.2 cm by 1cm. Review of documents titled, Wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to create a comprehensive care plan for 2 of 3 residents (Residents 1 and 2) reviewed for urinary incontinence. This failure placed the residents at risk for unmet needs, skin impairments, feelings of discomfort and a decreased quality of life.Findings included.Resident 1Review of the admission minimum data set (MDS, a required assessment tool), dated 06/18/2025, showed Resident 1 admitted on [DATE] with diagnoses to include hip fracture with surgical repair, weakness, difficulty walking, and need for assistance with personal care. The MDS showed Resident 1 was always incontinent (had lack of voluntary control) of bowel and bladder.Review of the comprehensive care plan, last reviewed 07/09/2025, showed incontinence was not listed, nor were goals or interventions in the care plan to address Resident 1's incontinence. Resident 2Review of the admission MDS, dated [DATE], showed Resident 2 admitted on [DATE] with diagnoses to include dementia (a group of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to routinely monitor and assess the status of skin impairments for 2 of 3 residents (Residents 1 and 2) reviewed for pressure injuries. This failure placed the residents at risk for worsening of pressure wounds, lack of appropriate treatment, medical complications and a decreased quality of life.Findings included.Resident 1Review of the admission minimum data set (MDS, a required assessment tool), dated 06/18/2025, showed that Resident 1 admitted on [DATE] with diagnoses to include hip fracture with surgical repair, weakness, difficulty walking, and need for assistance with personal care. The MDS further showed that Resident 1 had a stage 1 pressure injury (the initial stage of a pressure ulcer, characterized by non-blanchable [does not fade or turn white when pressure is applied] redness of intact skin, usually over a bony prominence) over the sacrum (large triangular bone at the bottom of the spine).Review of the care plan, dated 06/16/2025, showed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement treatment and/or monitoring orders for skin impairments (damaged skin) for 2 of 3 residents (Residents 2 and 3) reviewed for skin impairments. This failure placed the residents at risk for worsening wounds and other skin conditions, infection, and re-hospitalization. Findings included . Resident 2 Review of the admission minimum data set (MDS, a required assessment tool), dated 05/08/2025, showed that Resident 2 admitted on [DATE] with diagnoses to include falls, right lower leg laceration (a tear or cut in the skin), difficulty walking, generalized weakness and need for assistance with personal care. The Care Area Assessment (CAA) Summary, linked to the MDS, for pressure ulcer/injury showed, [Resident 2] has laceration on RLE. Wound was sutured in the hospital. [Resident 2] was then transferred here for ongoing care and rehab. Review of the hospital discharge/transfer orders, dated 05/06/2025, showed that the facility was to follow current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to identify an allegation of abuse and failed to report the allegation to the State Agency with the required timeframe for 1 of 3 sampled residents (Resident 1) reviewed for reporting alleged violations. These failures placed the resident at risk for ongoing abuse/neglect, unmet needs and a decreased quality of life. Findings included . Review of the electronic medical record (EMR) showed that Resident 1 admitted to the facility on [DATE] with diagnoses to include hemiplegia (a medical condition characterized by paralysis or severe weakness on one side of the body), muscle weakness, difficulty walking, and need for assistance with personal care. Review of a facility grievance form, dated 04/21/2025 at 8:00 AM, written by Staff C, Speech Language Pathologist (SLP, a health professional who evaluates, diagnoses, and treats communication and swallowing disorders), showed that Resident 1 reported that the previous night, a staff member refused to give them…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to develop comprehensive care plans to include all provided nursing services for 2 of 19 sampled residents (Residents 10 and 80) when reviewed for care planning. This failure placed residents at risk for not receiving needed care, a decline in condition, and a diminished quality of life. Findings included . Resident 10 Review of the electronic health record (EHR) showed Resident 10 admitted to the facility on [DATE] with diagnoses of paraplegia (inability to move lower limbs), diabetes (too much sugar in the blood), and a pressure ulcer to the lower back. Resident 10 was able to make needs known. During an interview on 02/24/2025 at 10:07 AM, Resident 10 stated they had a pressure ulcer and facility staff were treating it with the help of an outside wound provider. Review of the care plan, initiated 04/07/2020, showed no focus area for Resident 10's pressure ulcer, no intervention for nursing staff to treat the pressure ulcer, and no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 75 Review of the quarterly minimum data set (MDS, a required assessment tool), dated 01/16/2025, showed Resident 75 readmitted on [DATE] with multiple diagnoses to include stroke, muscle weakness, cancer, dementia, neurogenic bladder (a loss of bladder control due to damage in the brain, spinal cord, or nerves), anxiety and depression. The MDS showed the resident had a foley catheter (a thin flexible tube inserted into the bladder through the urethra to drain urine) and was dependent on staff for assistance with activities of daily living (ADLs). Review of Resident 75's provider's order summary, dated 07/02/2024, showed for licensed staff to place an indwelling (foley) catheter 16 French (FR, diameter size of the catheter) and to change for infection, obstruction or when closed system was compromised as needed related to the resident's neuromuscular dysfunction of the bladder. Review of Resident 75's care plan, revised on 11/14/2024, showed the resident had a catheter 16 FR for their neurogenic bladder.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to provide the necessary grooming services to maintain hygiene for 2 of 4 sampled residents (Residents 49 and 61) when reviewed for activities of daily living. This failure placed the residents at risk of feelings of indignity, decreased social interaction, and diminished quality of life. Findings included . Resident 49 Review of the electronic health record (EHR) showed Resident 49 was admitted to the facility on [DATE] with diagnoses to include right humerus (upper arm bone) fracture, diabetes (high blood sugar) and depression. Resident 49 was able to communicate needs. During an interview on 02/24/2025 at 11:47 AM, Resident 49 stated they liked to shave, but the facility did not offer to help. Observation on 02/25/2025 at 11:22 AM, showed Resident 49 sat in the wheelchair in their room with facial hair about an inch long. Review of the care plan focus area on self-performance, revised on 12/31/2024, showed Resident 49 required one staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure the necessary interventions were in place for residents with a history of a fractured humerus (a bone in the upper arm) for 1 of 2 sampled residents (Resident 75) when reviewed for positioning and mobility. The facility also failed to consistently monitor and document bowel movements and implement the bowel program as needed for 2 of 7 sampled residents (Residents 6 and 49) when reviewed for bowel protocol. These failures placed the residents at risk for worsening condition, discomfort, and a decreased quality of life. Findings included . <Position/Mobility> Resident 75 Review of the quarterly minimum data set (MDS), a required assessment tool, dated 01/16/2025, showed Resident 75 readmitted on [DATE] with multiple diagnoses to include stroke, muscle weakness, cancer, dementia, anxiety and depression. The electronic health record (EHR) showed the resident had a history of a left humerus fracture and was dependent on staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure fall mats were in place to minimize the risk for injury during a fall for 1 of 4 sampled residents (Residents 75) when reviewed for accident hazards. This failure placed residents at risk for potential injury, negative outcomes and decreased quality of life. Findings included . Review of a facility's policy titled, Fall Management, dated 09/25/2024, showed the facility would assess the resident upon admission/readmission, quarterly, with change in condition and with any fall event for any fall risks and would identify appropriate interventions to minimize the risk of injury related to falls. In addition, the policy included for staff to implement interventions to include adequate supervision, and use assistive devices, consistent with resident needs, goals, care plan and current professional standards of practice. Review of the quarterly minimum data set (MDS), a required assessment tool, dated 01/16/2025, showed Resident 75…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide pain management to adequately control residents pain for 1 of 6 sampled residents (Resident 3) when reviewed for pain management. This failure put residents at risk of uncontrolled pain and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 3 admitted to the facility on [DATE] with diagnoses to include diabetes (too much sugar in the blood), paraplegia (inability to move lower limbs), and anxiety. Resident 3 was able to make needs known. During an interview on 02/24/2025 at 11:09 AM, Resident 3 stated the facility staff would provide pain medication, but sometimes it did not control their pain. Resident 3 stated they would ask facility staff for additional pain medication but would be told by staff they could not have more yet. Review of Resident 3's January 2025 medication administration record (MAR) showed Resident 3 was prescribed two over the counter (OTC) pain medications and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-27 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment in 1 of 4 hallways (300 hallway) reviewed for Environment. Failure to ensure Resident 21's and 72's wheelchair armrests were in good repair placed residents at risk for injury, medical complications, and decrease quality of life. Findings included . Resident 21 Review of the electronic health record (EHR) showed Resident 21 readmitted to the facility on [DATE] with diagnoses to include diabetes (high blood sugar levels), heart failure, and muscle weakness. It showed Resident 71 utilized a manual wheelchair for mobility and was able to make needs known. Observation and interview on 02/24/2025 at 12:25 PM, showed Resident 21's wheelchair left armrest had cracked/torn vinyl with exposed beige material underneath (not a cleanable surface). Resident 21 stated the left armrest was rough to the touch and they would not put their arm on the armrest if they did not have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-09 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to cover resident catheter bags to maintain dignity for 2 of 2 residents (Residents 20 and 47) reviewed for dignity. This failure placed residents at risk of depressed mood, feelings of worthlessness, and a diminished quality of life. Findings included . Resident 20 Observation on 01/03/2024 at 9:24 AM showed Resident 20 laid in bed with a catheter bag hanging from the bottom of the frame. Observation showed that there was no privacy cover on the catheter bag and urine was visible. Observation on 01/03/2024 at 11:55 AM showed Resident 20 sat in a wheelchair in the dining room during meal service with a catheter bag hanging from the bottom of the wheelchair. Observation showed that there was no privacy cover on the catheter bag and urine was visible. Observations on 01/04/2024 at 10:47 AM and 01/05/2024 at 10:10 AM showed Resident 20 laid in bed with a catheter bag hanging from the bottom of the frame. Observation showed that there was no privacy cover on the catheter bag and urine was visible. Resident 47 Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-09 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure freedom from unnecessary pain medication for 3 of 5 residents (Residents 55, 11 and 25) and ensure that providers orders (heart rate parameters) were followed prior to the administration of medication for 1 of 5 residents (Resident 55) reviewed for unnecessary medication. These failures placed the residents at risk for side-effects related to the medication, medical complications, and a diminished quality of life. Findings included . Review of a document titled, Pain Assessment and Management, dated 09/12/2023 showed that the facility, will address/treat the underlying causes of the pain, to the extent possible. In addition, the document showed that the staff were to develop and implement both non-pharmacological and pharmacological interventions/approaches to pain management. Review of a document titled, Administration of Medication, dated 08/24/2023 showed that the facility will ensure medications are administered safely and appropriately per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Skilled Nursing Facility (SNF) Advanced Beneficiary Notices (ABN: a notification that provides an estimated cost of continuing services which may no longer be covered by Medicare. Beneficiaries may choose to continue the services but may be financially liable), and/or the Notice of Medicare Non-Coverage (NOMNC) was provided and completed as required for 2 of 3 residents (Residents 34 and 66) reviewed for Beneficiary Notification. These failures placed residents at risk of not upholding their right to make informed choices about further treatment or services as required by the Medicare Program and of not being informed of their appeal rights prior to the end of Medicare covered services. Findings included . Resident 34 Review of Resident 34's SNF ABN dated 10/03/2023 showed, Options: Check only one box. We can't choose a box for you, portion of the form was left blank regarding whether the resident wanted to get the care listed on the form.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide safe, sanitary, and homelike environment in 1 of 4 hallways (200 hallway) reviewed for Environment. Failure to ensure Resident 32's and 50's bathrooms and Resident 32's wheelchair break handles were sanitary and in good repair placed residents at risk for injury, medical complications, and decrease quality of life. Findings included . Resident 32 Observations on 01/03/2024 at 12:13 PM, 01/03/2024 at 3:50 PM, 01/05/2024 at 2:20 PM, and 01/08/2024 at 9:54 AM showed Resident 32's wheelchair had loose, frayed tape wrapped around both break handles (these were not cleanable surfaces), and a black rubber cover was missing from the top of the left break handle leaving metal exposed. Additionally, Resident 32's bathroom showed loose floor baseboards falling forward from the cracked and paint chipped lower walls around the toilet floor area. During an interview on 01/05/2024 at 2:20 PM, Resident 32 stated that the tape on the wheelchair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement identified mental health interventions for 1 of 2 residents (Resident 47) when reviewed for PASRR. This failure placed residents at risk of not receiving needed mental health interventions, an increase in avoidable behaviors, and a diminished quality of life. Findings included . Review of Resident 47's electronic health record (EHR) showed a Pre-admission Screening and Resident Review Level 2 (PASRR, an assessment to determine appropriateness of placements and needed mental health interventions) was completed on 10/24/2023. Further review of Resident 47's EHR did not show that the interventions identified on the PASRR Level 2 were incorporated into Resident 47's plan of care. During an interview on 01/09/2024 at 9:48 AM, Staff G, Social Services Assistant, stated that the Social Services Department arranged PASRR Level 2 for residents that were assessed to require one and would then incorporate the identified interventions into the resident's plan of care. Staff G further stated that Resident 47's PASRR Level 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 25 During an interview on 01/03/2024 Resident 25 stated, I am on fluid restriction of 40 ounces [1182.941 milliliters (ml)] every day. During an interview and observation on 01/05/2024 at 11:39 AM, Resident 25 stated that staff filled their personal water bottle [NAME] with ice because they liked to chew on ice. Resident 25's water bottle [NAME] showed it held 24 ounces (710 ml), and there was a plastic water bottle of 16.9 fluid ounces that was two thirds filled with water on the overbed table. Additionally, Resident 25 stated that they received fluids from the kitchen with meals; however, they were not sure if staff kept track of how much they consumed during mealtime and on their own during the day. Review of the significant change in status MDS dated [DATE] showed that Resident 25 admitted on [DATE] with diagnoses that included heart failure and kidney failure. Additionally, it showed Resident 25 received dialysis (treatment to filter wastes and water from the blood) services. Review of the [NAME]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to consistently conduct and document pre and post dialysis (treatment to filter wastes and water from the blood) assessments and ensure consistent ongoing communication and collaboration with the dialysis facility regarding dialysis care and services for 1 of 1 resident (Resident 25) reviewed for Dialysis. This failure had the potential to place the resident at risk for unmet care needs and medical complications. Findings included . Review of the facility's policy and procedure titled, Hemodialysis [procedure where a dialysis machine is used to clean the blood] Offsite Policy, revision dated 04/17/2023 showed that the facility should provide ongoing assessment of the resident's condition and monitoring for complications, before and after dialysis treatments received at a certified dialysis facility. It further showed that there should be ongoing communication and collaboration with the dialysis facility regarding dialysis care and services.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-29 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident, or the resident's responsible party, of new medications ordered to be administered for three of four residents (Residents 1, 3 and 4) reviewed for notification of changes. This failure prevented the resident and/or resident's representatives from being included in their plans of care and decision-making processes. Findings included . RESIDENT 1 Review of the electronic health record (EHR) showed that Resident 1 admitted to the facility on [DATE] and had another individual designated, as their responsible party, to make healthcare decisions. Review of a progress note, dated 11/06/2023, showed that an Advanced Registered Nurse Practitioner (ARNP) had seen Resident 1 that day, and ordered a new medication to be started to treat an infection. Review of the November 2023 medication administration record (MAR) showed that the medication was administered beginning the evening of 11/06/2023. Review of additional progress notes, and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-02-27 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the survey results were posted in a place readily accessible to all residents and to post notices regarding the availability of the survey reports in areas that were prominent. These failures prevented residents and resident representatives the opportunity to use past survey results to evaluate the quality of care provided by the facility. Findings included . During a group interview on 02/25/2025 at 1:18 PM, Residents 10 and 41, both cognitively alert, stated they did not know survey results were available for their review nor where the survey results were located. Observations on 02/25/2025-02/26/2025 showed a binder labeled State Survey Results on a small corner table in the conference room on the 100-hall. The facility had 4 hallways where residents resided. Observation showed no notices about the availability or location of the binder throughout the resident-occupied areas. During an interview on 02/26/2025 at 11:36 AM, Staff J, Licensed Practical Nurse (LPN), stated the survey book was usually kept at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-02-27 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide written notification of the reason for transfer to the hospital to the resident and/or resident representative for 3 of 4 sampled residents (Residents 21, 54, and 72) reviewed for hospitalization. This failure placed the residents at risk for not knowing rights regarding transfer and discharge from the facility and diminished protection from being inappropriately discharged . Findings included . Resident 21 Review of the electronic health record (EHR) showed Resident 21 initially admitted to the facility on [DATE] with diagnoses that included heart failure, kidney failure, and diabetes (high blood sugar levels). Resident 21 was able to make needs known. Review of Resident 21's EHR showed a transfer to the hospital on [DATE] and on 12/19/2024. The EHR did not show a notice of transfer was provided to Resident 21 or their representative for either of their transfers to the hospital. During an interview on 02/26/2025 at 10:15 AM, Staff C,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 3 of 5 | 4.5 | -1.5 vs chain |
The other 193 homes this chain runs (chain average 3.4★, per CMS)
Showing 40 of 193; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| NIMZ, PAUL | Individual | W-2 MANAGING EMPLOYEE | since 07/30/2015 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | since 10/26/1995 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | since 09/21/2000 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/1996 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505324. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.