Life Care Center Of Grandview
6301 East 125th St, Grandview, MO 64030 · For profit - Corporation · 172 certified beds · (816) 765-7714 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0569)
- it has 1 actual-harm citation
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.0% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.0% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.1% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.6% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.6% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 28.9% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 99.0% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.7% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 15.2% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.0% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.1% | 63.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 46.0% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 20.0% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.02 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.92 | 2.33 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 76 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 90.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.0%CMS range 28.4–54.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 7.7–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 90.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 80.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 70.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 4.6–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.14 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 172 beds and averages 103.0 residents a day — about 60% occupied, or roughly 69 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.72 on weekdays — 17% thinner on weekends. RN hours go from 0.56 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 11 most serious are shown; the remaining 46 are one tap away and print in full.
- Actual harm · Gcited before2025-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three sampled residents (Resident #2, Resident #4, and Resident #11) were free from abuse when on 10/10/25 Resident #1 slapped Resident #2 in the back of the head; on 10/16/25 when Resident #3 punched Resident #4 in the face multiple times which caused Resident #4 to have a small laceration to his/her right eyebrow, bruising to his/her right orbital area of his/her face, and multiple small cuts to the back of his/her head, and on 10/23/25 when Resident #3 poured hot sauce on Resident #11's face. 13 residents were selected for sample. The facility census was 106 residents.Review of the facility's policy titled Abuse-Identification of Types dated 5/6/25 showed:-Abuse was defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting harm, pain, or mental anguish.-Physical abuse included but was not limited to:--Hitting.--Slapping.--Punching.--Biting.--Kicking. -Verbal abuse was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect one sampled resident (Resident #1) from physical abuse out of three sampled residents. On 5/24/26 Resident #2 entered Resident #1's room and hit Resident #1 on the left knee, left eye, and top of the left side of the head resulting in Resident #1 having a red mark on his/her left eye. The facility census was 108 residents.The Administrator was notified on 6/2/26 of the past noncompliance which began on 5/24/26. The facility immediately completed education for abuse & Neglect. The deficiency was corrected on 5/26/26. Review of the facility Abuse, Neglect, and Exploitation Prevention Issued 10/04/2022, reviewed 04/01/26, showed:-It was the policy of this facility to prevent and prohibit all types of abuse.-Abuse is willful, the individual must have acted deliberately, not that the individual must have intended to inflict injury, unreasonable confinement, intimidation, or punishment resulting in physical harm, pain or mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-09 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure appropriate medication and medical equipment storage in three medication carts out of four medication carts and in two out of two medication storage rooms. The facility census was 98 residents. Review of the facility's policy titled Medication Storage in Refrigerator/Freezer dated 9/9/25 showed:-The facility would ensure that medications and biologicals were stored at their appropriate temperatures according to manufacturer's specifications or per the United States Pharmacopeia guideline for temperature ranges.-A safe temperature for refrigeration was between the range of 36 degrees Fahrenheit and 46 degrees Fahrenheit.-The facility should monitor the temperature of medication storage areas at least two times a day.-The facility could use the Medication Refrigerator-Freezer Temperature Log to record and track temperatures.-If the nurse checked the temperature and it was out of range, the nurse should adjust the setting to increase or decrease the temperature accordingly.-The medication should also be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-09 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain a comprehensive infection prevention and control program designed to help prevent the development and transmission of Legionella (A [NAME] of pathogenic Gram-negative bacteria that includes the species L. pneumophila, causing legionellosis, all illnesses caused by Legionella, including a pneumonia-type illness called Legionnaires' disease and a mild flu-like illness called Pontiac fever) and/or other water-borne pathogens (a bacterium, virus, or other microorganism that can cause disease) that included specific assessments and contents, in accordance with State of Missouri rules and Centers for Disease Control (CDC) and Centers for Medicare and Medicaid Services (CMS) standards and guidelines. This deficient practice had the potential to affect all residents, visitors, volunteers, and staff who resided, visited, used, or worked in the facility. The facility census was 98 residents with a licensed capacity for 172…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-09 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete Employee Disqualification List (EDL-a Missouri State screening tool used to check if an individual was prohibited from working with residents due to past abuse, neglect, or misappropriation of property) background checks for ten out of ten sampled employees. The facility census was 98 residents. Review of the facility's Missouri Employee Disqualification List Policy, dated 12/5/25, showed:-The facility checked the EDL in accordance with state requirements.-The facility did not knowingly employ anyone who was listed on the EDL.-The Executive Director of the facility ensured that:--Prior to offer of employment being made, the applicant was screened and was not listed on the EDL.-Documentation of the pre-offer and quarterly screenings were maintained at least seven years.-The acting Regional [NAME] President awas responsible for ensuring the requirements of this policy were met in the absence of an Executive Director.1. Review of the facility's list of employees hired since the facility's last annual survey…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-09 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate under five percent (%) with a medication error rate of 88%. This affected two sampled residents (Resident #12 and #89) and two supplemental residents (Resident #51 and #72) out of 20 sampled residents and two supplemental residents. The facility census was 98 residents. Review of the facility's policy titled Administration of Medications dated 9/9/25 showed:-The facility would ensure medications were administered safely and appropriately per physician order to address residents' diagnoses and signs and symptoms.-A medication error was defined as an observed or identified preparation or administration of medications or biologicals which were not in accordance with:--The prescriber's order.--Manufacturer's specifications regarding the preparation or administration of medication or biological.--Accepted professional standards and principles which applied to professionals providing services.--Accepted professional standards and principles included various practice regulations in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify one closed record sampled resident's (Resident #108) responsible party after the resident fell on 2/14/26 out of two closed record sampled residents. The facility census was 98 residents. On 3/9/26 the Administrator was notified of the past noncompliance which occurred on 2/14/26. On 2/15/26 the facility administration was notified a resident's responsible party was not notified of a change in condition and the investigation was started. The resident's family was notified on 2/15/26. No employees were allowed to work prior to reeducation. The deficiency was corrected on 2/15/26. Review of the facility's policy titled Change in Resident's Condition or Status dated 8/29/25 showed the facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her own authority, the resident's representative(s) where there was an accident involving the resident which resulted in injury and had the potential for requiring physician intervention.1. Review of Resident #108's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-09 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure consistent documentation of daily activity participation and quarterly activity progress for one sampled resident (Resident #70) out of 20 sampled residents. There was insufficient documentation to show that an activity program was consistently provided for the resident or that the resident had been informed when activities were taking place. The facility census was 98 residents. Review of the facility's Therapeutic Activities Program policy, revised 9/26/25, showed the facility must provide, based on the comprehensive assessment, care plan, and the preferences of each resident, an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community.1. Review of Resident #70's admission Record showed the resident was admitted with the following diagnoses:-Stroke affecting right, dominant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent one sampled resident (Resident #15) with a history of intrusive and unsafe wandering out of 20 sampled residents from wandering into other resident rooms; and failed to document the frequency of the resident's intrusive and potentially unsafe wandering. The facility census was 98 residents. Review of the facility's Behavior Management policy, dated 1/3/22 and reviewed 12/1/25, showed:-The facility would initiate behavior monitoring, behavior management care planning, and utilize Kardex (provides a snapshot of a resident's daily care needs, covering medications, treatments, care plans, and communications) as indicated by assessment findings, resident/responsible party conversations, and observations.-The Social Services worker was primarily responsible for initiation of the Behavior Management Care Plan.-Behavioral health care and services will be person-centered and will maximize resident dignity, autonomy, privacy, socialization,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store a nebulizer (a device used to administer medication to people in the form of a mist inhaled into the lungs) mask in a plastic bag for one sampled resident (Resident #16) out of 20 sampled residents. The facility census was 98 residents. Review of facility policy entitled Oxygen Administration (Infection Control, Safety, and Storage) revised 9/30/25 showed:-The facility must have ensured that a resident who needed respiratory care was provided such care, consistent with professional standards of practice. -Stored respiratory supplies in a bag labeled (i.e., residents name) when not in use. 1. Review of Resident #16's admission Record showed he/she was admitted to the facility with the following diagnosis: -Asthma (a chronic respiratory condition that caused airway inflammation, swelling, and mucus production, that resulted in breathing difficulties, wheezing, chest tightness, and coughing).-Respiratory failure unspecified whether with hypoxia (low oxygen) or hypercapnia (elevated carbon dioxide).Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident who required dialysis (process of cleansing the blood by passing it through a special machine - necessary when the kidneys are not able to filter the blood) received ongoing assessments of the dialysis site; and failed to have orders for dialysis for one sampled resident (Resident #38) out of 20 sampled resident. The facility census was 98. Review of the facility policy Area of Focus: Dialysis (a process by which dissolved substances are removed from a patient's body by diffusion from one fluid compartment to another across a semipermeable membrane) reviewed 12/01/25 showed:-The two types of dialysis that were currently in common use are hemodialysis (HD-process of cleansing the blood by passing it through a special machine - necessary when the kidneys are not able to filter the blood) and peritoneal dialysis (PD- kidney failure treatment that uses the lining of your abdomen (peritoneum) to filter waste and extra fluid from your blood using a surgically placed catheter).-The facility must…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · Dcited before2026-03-09 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one sampled resident (Resident #70) with a history of physical and sexual trauma (an event or series of events experienced by a person as physically or psychologically harmful or threatening) out of 20 sampled residents had triggers (psychological stimulus that prompts recall of previous traumatic events) identified and interventions for staff to help mitigate triggers and avoid re-traumatization in the resident's Trauma Informed Care (TIC - an approach to care that recognizes and responds to the effects of trauma on a person) care plan. The facility census was 98 residents. Review of the facility's Person-Centered Care Planning policy, dated 8/16/22 and reviewed 8/29/25, showed:-Trauma-informed care was an approach to delivering care that involved understanding, recognizing, and responding to the effects of all types of trauma. A trauma-informed approach to care delivery recognizes the widespread impact, and signs and symptoms of trauma in residents, and incorporates knowledge about trauma in care plans, policies,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide pre-treatment medication for one sampled resident (Resident #35) out of 20 sampled residents, prior to his/her dental appointment, causing a delay in his/her dental care leading to unnecessary pain between procedures. The facility census was 98 residents. Review of the facility's Physician Orders Policy, dated 2/11/26, showed:-All physician/practitioner orders, including verbal/telephone orders, were recorded in the medical record for each resident and must be signed and dated within 14 days by the ordering physician, physician assistant or nurse practitioner.-The receiving nurse, therapist, or approved dietician immediately enters the telephone or verbal orders into the clinical software.Review of the facility's Administration of Medications policy, dated 9/9/25, showed:-The facility ensured medications were administered safely and appropriately per physician order to address the resident's diagnoses and signs and symptoms.-Medication administration was the responsibility of those individuals who were authorized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #3) was allowed back to the facility when the facility completed an Immediate Notice of Involuntary Discharge when they sent the resident to a local hospital on [DATE] out of 13 sampled residents. The facility census was 106 residents.Review of the facility's policy titled Notices of Transfers and Discharges dated 8/5/25 showed no policy related to immediate notice of involuntary discharges.1. Review of Resident #3's admission Record showed that he/she was admitted to the facility with a diagnosis of Diabetes Mellitus (DM II- a complex disorder of carbohydrate, fat, and protein metabolism that is primarily a result of a deficiency or complete lack of insulin secretion in the pancreas or resistance to insulin).Review of the resident's Quarterly Minimum Data Set (MDS)(a federally mandated assessment instrument completed by facility staff) dated 8/7/25 showed:-The resident had moderately impaired cognition.-The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-25 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #1) was free of significant medication error when on 9/14/24 he/she did not receive an ordered dose of his/her seizure medication Lamotrigine Extended Release (ER) 24 hour 200 milligram (mg), 2 tablets by mouth at bedtime for seizures and on 9/16/24 and 9/17/24 he/she received incorrect doses of this medication out of four sampled residents. The facility census was 104 residents. The Administrator was notified on 9/25/24 of Past Non-Compliance which occurred on 9/14/24, 9/16/24 and 9/17/24. An all nursing staff in-service was completed on medication administration and medication administration observations were completed by 9/19/24. The deficiency was corrected 9/19/24. Review of the facility policy on medication administration revised 1/1/22 showed: -Facility staff should verify that the medication name and dose are correct when compared to the medication order on the medication administration record (MAR).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure two sampled residents (Resident #508) were free from abuse when on 6/2/24 Resident #507 hit Resident #508 which resulted in Resident #508 having an injury to his/her bottom lip and a bruise over the left eye out of 19 sampled residents. The facility census was 115 residents. The Administrator was notified on 6/7/24 of the past noncompliance which began on 6/2/24. The facility completed education on resident abuse and interventions for all staff and residents. The deficiency was corrected on 6/4/24. Review of the facility's Abuse and Neglect policy, undated, showed: -Each resident had the right to be free from abuse, neglect, misappropriation resident property, and exploitation. -This included, but was not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint. -Resident's must not be subjected to abuse by anyone including other residents. 1. Review of Resident #508's quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility staff failed to ensure the safe storage and accountability of a resident's narcotic medication (controlled substance medications that can cause physical and mental dependence) card by failing to verify and sign for the delivery of medications to the East Nurses Station resulting in the missing of 30 tabs of Oxycodone HCL (Hydrochloride) (a narcotic pain medication) 10 milligrams (mg) for one sampled resident (Resident #500) out of three sampled residents. The facility census was 116 residents. The Administrator was notified on 6/7/24 of the past noncompliance which began on 5/11/24. The facility in-serviced all nursing staff on the facility drug diversion policy. The deficiency was corrected 5/29/24. Review of the facility's policy from the pharmacy titled Skilled Nursing Facility Pharmacy Services and Procedures Manual dated January 2022 showed: -Facility staff should sign the delivery log as proof of delivery before pharmacy delivery representative leaves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-09 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Review of Resident #35's admission Face Sheet showed the following diagnoses: -Pressure Ulcer (is localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) of his/her left hip Stage IV (Full thickness tissue loss with exposed bone, tendon or muscle. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunneling). -Pressure Ulcer of Sacral (sacrum, is a large, triangular bone at the base of the spine and at the upper and back part of the pelvic cavity) Area Stage IV. Review of the resident's admission MDS dated [DATE] showed: -The resident had a BIMS score of 15 out of 15 indicating he/she was cognitively intact. -He/She had a two wounds upon admission and Moisture-associated skin damage (MASD, is the general term for inflammation or skin erosion caused by prolonged exposure to a source of moisture). -Required total staff assistance with all cares. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0699 — patternProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to assess for, identify and provide supportive interventions for one sampled resident (Resident #18) with a diagnosis of Post-Traumatic Stress Disorder (PTSD, a mental disorder that develops in some people who have experienced a traumatic event), out of 23 sampled residents. The facility census was 115 residents. Review of a facility policy titled Trauma-Informed Care, dated 8/22/23, showed: -The facility would have used a multi-pronged approach to identify resident trauma including assessing for indicators upon admission, which would then be reviewed by the interdisciplinary team (IDT) to determine appropriate person-centered interventions to mitigate or eliminate triggers that may lead to re-traumatization. -The facility should have collaborated with resident trauma survivors and, if appropriate, resident's family, friends, or other healthcare professionals to implement an individualized plan of care with interventions. -The facility should have identified triggers that could re-traumatize residents with a history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep the Dry Storage (DS) room and walk-in freezer floors clean; failed to retain operable thermometers in all refrigerators to confirm adequate temperature ranges; failed to maintain sanitary and food preparation equipment; failed to change the deep fryer oil in a timely manner; and failed to maintain plastic cutting boards and utensils in good condition to avoid food safety hazards (cross-contamination), in accordance with State of Missouri rules and regulations, established national guidelines, and professional standards for food service safety. These deficient practices had the potential to affect all residents, visitors, volunteers, and staff who ate food from the kitchen. The facility's census was 115 residents with a licensed capacity for 172 residents at the time of the survey. 1. Observations on 5/1/24 between 10:32 A.M. and 11:05 A.M. during the initial kitchen inspection, showed the following: -There was a strip of plastic, a sugar packet, a half & half creamer pod, and an iodized salt packet under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide education to the resident or the resident's representative and obtain signed consent or refusal of the pneumococcal (any infection caused by the bacteria Streptococcus pneumoniae) vaccine, for two residents (Residents #48 and #166), failed to obtain signed refusal the pneumococcal vaccine for one resident (Resident #165) and failed to administer a consented pneumococcal vaccine to one resident (Resident # 61) out of five sampled residents. The facility census was 115 residents. Review of a facility policy titled Influenza and Pneumococcal Vaccine Policy for Residents, dated 7/30/2019, showed: -The facility was to offer each resident the pneumococcal vaccine unless medically contraindicated or the resident has already been immunized. -There should have been documentation in the medical record if there was reason to believe the resident was previously given the pneumococcal vaccine. -Refusals should have been documented in the medical record and re-addressed each year. -Education should have been provided in the form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide education to the resident or the resident's representative and obtain signed consent or refusal of the Coronavirus Disease 2019 (COVID-19), for three residents (Residents #48, #61, and #166) out of five sampled residents. The facility census was 115 residents. Review of a facility policy titled COVID-19 Vaccination Program Policy for Residents, dated 1/3/22, showed: -The vaccine should have been offered to each resident and staff member unless the immunization was medically contraindicated or the resident or staff member had already been immunized. -Education should have been provided to the resident or resident representative before being offered the COVID-19 vaccination. -There should have been documentation in the medical record of the education provided, each dose of the COVID-19 vaccine that was administered, and any contraindications or vaccine refusals. 1. Review of Resident #48's medical record showed: -An admission date of 1/15/24. -No COVID-19 vaccination history. -No evidence of a COVID-19 vaccine being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to coordinate assessments with the Pre-admission Screening and Resident Review (PASARR - a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) program under Medicaid (a joint federal and state program that gives health coverage to some people with limited income and resources ) which ensures appropriate placement of residents with known or suspected of having mental impairments when the staff failed to refer one sampled resident (Resident #48) with a newly diagnosed mental disorder to a level two review out of 23 sampled residents. The facility census was 115 residents. Review of a facility policy titled Pre-admission Screening Assessment Resident Review, reviewed 9/2023, showed: -A negative level one screening permitted an admission to proceed unless a possible serious mental disorder or intellectual disability arose later. -Any resident with a new or possible serious mental disorder or related condition must be referred, by the facility, to the appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to complete a Preadmission Screening and Resident Review (PASARR - a federally mandated program that requires all states to prescreen all people regardless of payer source or age seeking admission to a Medicaid certified nursing facility) for one sampled resident (Resident #5) out of 23 sampled residents. The facility census was 115 residents. Review of the facility PASARR policy last reviewed on 9/25/23 showed: -The facility will ensure that potential admissions are screened for possible serious mental disorders or intellectual disabilities and related conditions. -The Level I PASARR will be completed prior to admission to the facility. 1. Review of Resident #5's face sheet showed he/she was admitted to the facility on [DATE] with the following diagnoses: -Depression. -Bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs(an abnormal high level of activity or energy). -Dementia (a group of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide continuity of resident care by not reviewing and revising resident comprehensive care plans (a document that specified health care and supported needs and outlined how the facility met resident requirements) for two sampled residents (Resident #114 and Resident #9) out of 22 sampled residents and three closed records. The facility census was 115 residents. Review of the facility's Care Planning-Baseline, Comprehensive and Routine Updates policy, dated 1/4/24, showed: -The comprehensive care plan included a problem/focus statement, measurable goals, and interventions. -The comprehensive care plan must be updated with each Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) and periodically. -Care plans defined the resident's problems, risks, and issues. -Care plans clearly stated the resident's issues and psychosocial strengths, problems, needs, deficits, and concerns. 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff applied a brace to a resident's hand for one sampled resident (Resident #13) out of 23 sampled residents. The facility census was 115 residents. Review of the facility's policy, Splints and Braces, dated 1/16/24 showed: -The use of a supportive and protective device designed for a patient's upper extremity, such as a sling, brace, or splint, helps provide support, facilitate functional use, reduce pain, maintain alignment, correct deformities, or provide protection for a healing injury. -Documentation associated with supportive and protective devices of the upper extremity includes: --Length of time the patient wore the device. --Patients ability to apply and tolerate the device. --Wearing schedule and monitoring the patient's skin integrity. 1. Review of Resident #13's face sheet showed he/she was admitted to the facility on [DATE] with the following diagnoses: -Hemiplegia (complete weakness on one side of the body) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately complete comprehensive fall investigations to include fall prevention measures that were in place to prevent falls, documentation of root cause analysis and any pertinent details of the incidents and environmental surrounding of the falls for one sampled resident (Resident #61), who was a risk for falls out of 23 sampled residents. The facility census was 115 residents. A fall investigation policy was requested and was not received at the time of exit. Review of the facility's Fall Management policy dated 12/4/23 showed: -To promote patient safety and reduce patient falls by proactively identifying, care planning and monitoring of patients fall indicators. -With any fall event for any fall risks and will identify appropriate interventions to minimize the risk of injury related to falls. -Identify environmental hazards and individual resident risk of and accident, including supervision. Evaluate/analyze the hazards and risk and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a resident who had a feeding tube and took food orally was getting adequate nutrition by not recording how much the resident took in orally and did not weigh him/her on a regular basis for one sampled resident (Resident #96) out of 23 sampled residents. The facility census was 115 residents. Review of the facility's policy, Resident at Risk, dated 4/25/23 showed: -Based on a resident's comprehensive assessment, the facility must ensure that a resident maintains acceptable parameters of nutritional status, such as usual body wight. -Acceptable parameters of nutritional status refers to factors that reflect an individual's nutritional status was adequate such as weight, food/fluid intake, -Artificial nutrition and hydration were medical treatments and refer to nutrition that was provided through routes other than the usual oral route, typically placing a tube directly into the stomach, the intestine, or a vein. -The facility establishes a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's oxygen equipment was stored in a sanitary condition when not in use, failed to ensure oxygen tubing was changed out weekly, failed to ensure residents had water in the humidifiers on the oxygen concentrator for three sampled residents, (Resident #5, Resident #9, and Resident #51) out of 23 sampled residents. The facility census was 115 residents. Review of the facility's policy, Oxygen Administration/Safety/Storage/Maintenance, dated 9/26/23 showed: -Oxygen would have been administered in accordance with physician's orders. -Change oxygen supplies weekly and when visibly soiled. -Equipment should have been dated when setup or changed out. -Humidifier bottles should have been dated and replaced every seven days regardless of the water level. -Store oxygen and respiratory supplies in a bag labeled with the resident's name when not in use. 1. Review of Resident #5's face sheet showed he/she was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review ,the facility failed to address the pharmacy's recommendation to the physician in a timely manner for one sampled resident, (Resident #23) out of 23 sampled residents. The facility census was 115 residents. Review of the facility's policy, Medication Regimen Review (MMR), dated 8/17/23 showed: -The Consultant Pharmacist would conduct MMR if required under a Pharmacy Consultant Agreement and would make recommendations based on the information available in the residents' health record. -The Pharmacist would address copies of residents' MRR to the Director of Nursing (DON) and the attending physician and to the Medical Director. -Facility staff should have ensured that the attending physician, Medical Director, and DON were provided with copies of the MRRs. -Facilities should encourage the physician or other responsible parties who had received the MRR and the DON to act upon the recommendations contained in the MRR. -For those issues that required physician intervention, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two sampled residents, (Resident # 9 and Resident #13) received dental services for broken teeth or missing teeth, and to provide a dental consultation for one sampled resident (Resident #27) who had a physician order for a consultation with an oral surgeon for dental extractions out of 23 sampled residents. The facility census was 115 residents. Review of the facility's policy, Dental Services, dated 8/23/23 showed: -The facility was responsible for assisting the patient in obtaining needed dental services, including routine dental services. -The facility would have provided or obtained from an outside resource routine and emergency dental services to meet the needs of each patient. -Must have a policy identifying those circumstances when the loss or damage of dentures was the facility's responsibility and may not charge a resident for the loss or damage of dentures was the facility's responsibility and may not charge a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-29 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free of misappropriation for one sampled resident (Resident #2) when Certified Nurses Aide (CNA) A used the resident's debit card to charge $4,607.20 for his/her own personal use out of seven sampled residents. The facility census was 119 residents. Review of the facility's Abuse and Neglect Policy dated 10/4/22 and revised on 7/18/23 showed: -The resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. -Residents must not be subjected to abuse by anyone. This includes but is not limited to staff, other residents, consultants, volunteers, staff from other agencies serving our residents, family members, the resident representative, friends, or any other individuals. -Misappropriation of resident property is defined as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's property of money without the resident's consent.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free of misappropriation for one sampled resident (Resident #5) out of seven sampled residents when the resident's debit card was used for $60.00 in unauthorized purchase, declined purchase of $11.60, check 496 cashed for $875.00 and check 500 cashed for $1000.00. The facility census was 121 residents. The Administrator and the Director of Nursing (DON) were notified of past non-compliance. The facility identified the missing debit card and checkbook on 10/12/23 and began investigating. A police report was made on 10/12/23 regarding the missing debit card and checks. The resident was assisted in recovery. Continued education regarding policy and procedure for Abuse and Neglect, Misappropriation of resident property. In-service began on 10/12/23 for all staff prior to the start of the shift and were completed on 10/13/23. Review of the facility's Abuse and Neglect Policy dated 10/4/22 and reviewed on 7/18/23 showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-08-08 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure there was enough dietary staff available to ensure the lunch meal was served in a timely manner on 8/1/22. This practice potentially affected 107 residents who ate food from the kitchen. The facility census was 112 residents. 1. Record review of the undated document entitled Meal Times, showed. breakfast should be served at 8:00 A.M., lunch should be served at 12:00 P.M., dinner should be served at 6:00 P.M. and the facility served room trays first. Record review of the dietary section of the Resident Council Minutes dated 6/23/22 showed (Residents) were not getting meals on time in the evening. Record review of the dietary section of the Resident Council Minutes dated 7/28/22 showed Always late serving, no response was noted to the dietary concerns noted in the previous months minutes. Observations of the lunch meal preparation on 8/1/22 from 9:23 A.M. through 1:30 P.M., showed: - The dietary staff included one Dietary Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-08-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent the following: the buildup of grime on floors throughout the kitchen; to ensure 3 out of 4 cutting boards with numerous stains and grooves, were not used; to store utensils in a manner that was free from contamination; to clean the nozzles of the dishwasher spray wands from debris; to maintain the gaskets of a reach-in fridge in good repair; to maintain the area around the spigots of the juice machine free from the old juice stains; to maintain the ceiling of the kitchen free from dust and cobwebs (a spider's web, especially when old and covered with dust.); to maintain the outside of bottles in the storage rooms free from stains; to ensure both handwashing stations were equipped with paper towels and soap; to maintain the floor of the walk-in free from stains and grime; to ensure that molded produce (onions and potatoes) were not stored with good produce; to prevent two non-dietary employees from entering the kitchen without hair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify three sampled residents (Resident's #61, #7, and #100) in a timely manner about a spend down plan, when their resident trust balances remained above $4,835 which is within $200 of the absolute limit of $5,035. The facility also failed to send in a Third Party Liability Form to Missouri (MO) HealthNet within 30 days of the death of two sampled residents (Resident's #1000 and #1001). This practice potentially affected three current and two discharged residents. The facility census was 112 residents. 1. Record review of Resident #7's ledger sheet dated 1/2022 through 8/2022, showed: - On [DATE], the resident had a balance of $7,167.45. - On [DATE], the resident had a balance of $6,022.92. - On [DATE], the resident had a balance of $6,086.11. - On [DATE], the resident had a balance of $7,357.05. - On [DATE], the resident had a balance of $6,212.53. - On [DATE], the resident had a balance of $6,270.73. - On [DATE], the resident had a balance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain bed sheets free from stains and to change those sheets for three days (8/1/22, 8/2/22 and 8/3/22) of the survey for one sampled resident (Resident #45); to maintain the rubber grip of the assistance pole in resident rooms 306, 406, in in an easily cleanable condition and without rips or tears; to maintain the floors of resident rooms 307, 309, 414, 405, 403, 401, 206, 205, and 214 free of a buildup of grime and debris; to maintain the restroom ceiling vents in resident rooms 413, the 300 Hall Ladies' Shower room and 302 free from a heavy buildup of dust; to maintain the commode riser in the 200 Hall men's shower room in an easily cleanable condition; and to maintain the mattress in Resident #159's room in an easily cleanable condition. This practice potentially affected at least 40 residents who reside in or used those areas. The facility census was 112 residents. Record review of the facility's policy 'Laundry Services-General…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living (ADLs) had their call lights answered in a timely manner and received the necessary services to maintain good personal hygiene for three sampled residents (Resident #84, #37, and #56) and two supplemental residents (Resident #107 and #79) out of 29 sampled residents and seven supplemental residents. The facility census was 112 residents. Record review of the facility's policy Activities of Daily Living (ADLs) dated 7/17/21 showed the facility must provide care and services for bathing, dressing, grooming, and oral care. 1. Record review of Resident #84's admission Face Sheet showed he/she was admitted to the facility on [DATE] with diagnoses of: history of Urinary Tract Infection (UTI - an infection of one or more structures in the urinary system) and neuromuscular dysfunction of the bladder (a disorder of urinary bladder control due to damage to the spinal cord or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff maintained current cardiopulmonary resuscitation (CPR- an emergency lifesaving procedure consisting of chest compressions, often combined with artificial breathing, to manually preserve intact brain function, circulation and breathing to an unresponsive person) certification; to know if CPR certified staff were available each shift who could provide CPR to residents who needed it, and to monitor which staff had maintained CPR certification. The facility census was 112 residents. Record review of the undated Facility Abuse and Neglect Standards of Care policy, showed the facility must develop and implement written policies and procedures that include training as required. A CPR Policy and Procedure was requested and not received prior to the survey exit. 1. Record review of five sampled employees from list provided by the Administrator of current certified CPR staff on [DATE] showed the following three employees did not have current CPR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure sufficient staff to provide treatment and services including answering call lights timely for two sampled residents (Residents #84 and #37) and two supplemental residents (Residents #107 and #70) out of 29 sampled residents and seven supplemental residents. The facility census was 112 residents. 1. Record review of Resident #84's admission Face Sheet showed he/she was admitted to the facility on [DATE] with diagnoses of: history of Urinary Tract Infection (UTI - an infection of one or more structures in the urinary system) and neuromuscular dysfunction of the bladder (a disorder of urinary bladder control due to damage to the spinal cord or to the nerves supplying the bladder). During an interview on 7/12/22 at 9:29 A.M., the resident said: -He/she had been forgotten by facility staff and cares were not completed for the resident. -He/she had reported he/she had his/her call light on for a extend period of time of two hours before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure recipes for seafood casserole and pureed (cooked food that has been ground pressed, blended or sieved to the consistency of a creamy paste or liquid) carrots, were available for dietary staff to follow. This practice potentially affected 107 residents who ate food from the facility kitchen. The facility census was 112 residents. 1. Record review of the requested recipe for 100 servings of Baked Seafood Casserole dated 4/18/22, later provided by the Dietary Manager (DM) showed: - Ingredients included: -- 18 pounds (lbs.) 12 ounces (oz.) of imitation crab meat. -- 9 lbs. 8 oz. of shrimp. -- 2 and ¼ quart and ½ cup mayonnaise. -- 1 quart and ¼ cup chopped green peppers. -- 2 cups minced onions. -- 3 quart ½ cup fine chopped celery. -- 1 tablespoon (Tbsp.) and 1 and ¼ teaspoons (tsp) salt. -- A ½ cup and 1 tsp Worcestershire sauce. -- 1 gallon (gal.) and 1 cup crushed potato chips. -- 2 oz. paprika. -- No pasta was included in the recipe. - Directions: -- Completely cover with crushed potato chips and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the hot items (seafood casserole and the carrots) at the lunch meal were at or close to 120 ºF (degrees Fahrenheit), potentially affecting at least 4 residents on the 200 Hall. The facility census was 112 residents. 1. Observation on 8/1/22 from 1:11 P.M. through 1:13 P.M., showed: - Lunch was delivered to Resident #84. - Resident #84 refused his/her the meal. - The state surveyor asked for permission to measure the temperature of the hot food items on his/her plate. - Resident #84 said yes, the state surveyor could check the temperature. - The temperature of the carrots was 109.9 ºF and the temperature of the seafood casserole was 108.8 ºF. During an interview on 8/1/22 at 1:16 P.M., Certified Nurse's Assistant (CNA) A said he/she did not see anyone from dietary come out and check the food temperatures. During an interview on 8/1/22 at 1:43 P.M. Resident #84 identified by his/her quarterly Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-08 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and interview, the facility failed to have a call light system that was accessible for two sampled residents (Residents #5 and #44) out of 29 sampled residents, who wanted to use a call light but did not have one available for them, and two residents (Residents #67 and #92), who required assistance from facility staff to transfer from their beds. The facility census was 112 residents. 1. Record review of Resident #5's quarterly Minimum Data Set (MDS-a federally mandated assessment tool completed by the facility for care planning) dated 7/23/22, identified the resident as: - A resident who was somewhat cognitively intact with a Brief Interview for Mental Status (BIMS-an assessment tool that shows a score between 3 of 15 which shows the resident's mental status. This tool helps determine the resident ' s attention, orientation and ability to register and recall new information. These items are crucial factors in care planning decisions) score of 10. - A resident who needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and recorded review, the facility failed to transcribe and verify advance directive orders for Full Code (all life saving measures, such as cardio-pulmonary resuscitation (CPR), are attempted if a person suffers cardiac or respiratory arrest) or Do Not Resuscitate (DNR - an order from a doctor that resuscitation should not be attempted if a person suffers cardiac or respiratory arrest) and updated the medical record and care plan to reflect the correct code status, for one sampled resident (Resident #11) out 29 sampled residents. The facility census was 112 residents. 1. Record review of Resident #11 admission Face-Sheet as of [DATE] showed he/she was admitted to the facility on [DATE] with the following diagnoses: -History of stroke affect the left side. -Heart failure. -Was full code status. -Was his/her own responsible person. Record review of the resident's Care Plan dated [DATE] showed the resident had an Advance Directives as a Full Code status. During an interview on [DATE] at 1:25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the beneficiary notification was provided to one sampled resident (Resident #84), and/or his/her responsible party once the resident was discharged from Medicare out of three sampled residents selected for review. The resident sample was 29 residents. The facility census was 112 residents. 1. Record review of Resident #84's Face Sheet showed he/she was admitted on [DATE], with diagnoses including stroke with paralysis, diabetes, anemia (low iron), muscle weakness, arthritis, wounds, urinary tract infection, vitamin D deficiency, lack of coordination and abnormal gait. Record review of the resident's Beneficiary Protection Review showed: -The start date for the resident's Medicare Part A skilled services was [DATE]. -The last covered day of Medicare Part A service was [DATE]. -Medicare Part A service termination/discharge determination was initiated by the facility/provider when benefit days were not exhausted. -The document showed the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-08 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent misappropriation of property when on 6/23/22 Certified Nurse's Assistant (CNA) E took Resident #61's debit card and made unauthorized purchases totaling $278.97 out of 29 sampled residents. The facility census was 112 residents. Record review of the facility's undated Abuse and Neglect Policy showed: - Each resident had the right to be free from abuse, neglect, misappropriation of resident property and exploitation of any type by any one. - Residents must not be subjected to abuse by anyone. This includes, but is not limited to staff, other residents, consultants, volunteers, staff from other agencies serving our residents, family members, the resident representative friends, or any other individuals. - Misappropriation of resident property is defined as the deliberate misplacement, exploitation, or wrongful temporary or permanent use of a resident's belongings or money without the resident's consent. Record review of pages 90 and 91 of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the care plan for one sampled resident (Resident #77) was updated to show the resident developed a pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction); to include the resident and/or resident's representative during the development of their individualized care plan for two sampled residents (Resident #56 and #61) out of 29 sampled residents. The facility census was 112 residents. Record review of the facility's policy 'Comprehensive Care Plans and Revisions' dated 3/2/22 showed the care plan was to be prepared by an Interdisciplinary Team (IDT) that included the resident and the resident's representative. 1. Record review of Resident #77's Face Sheet showed he/she was admitted on [DATE], with diagnoses including end stage renal disease, high blood pressure, pressure ulcer, diabetes, heart disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident #58) who had a pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) and identified as a resident who required turning and repositioning every two hours received the necessary treatment of turning and reposition to promote healing, out of 29 sampled residents. The facility census was 112 residents. Record review of the facility's policy 'Skin Integrity and Pressure Ulcer/Injury Prevention and Management' dated 8/5/21 showed staff were to reposition residents every 2-4 hours. Record review of Medlineplus.gov's article 'How to Care for Pressure Sores' dated 5/30/20 showed treatment for pressure ulcer/sore/injury includes repositioning every 2 hours if in bed. 1. Record review of Resident #58's Face Sheet showed he/she was admitted [DATE] with the following diagnoses: -Dementia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision during medication administration by leaving the resident's medication at bedside for one sampled resident (Resident #91) out of 29 sampled residents. The facility census was 112 residents. Record review of the facility's Administration of Medications Policy revised 5/6/22 showed: -The facility will ensure medication are administered safely and appropriately per physician order to address resident's diagnoses, signs and symptoms. -A Physician order that include dosage, route, frequency, duration, and other required consideration for administration of medications. 1. Record review of Resident #91's Face sheet showed he/she was admitted to the facility on [DATE] had diagnosis including: -Acquired absence of left eye. -Cancer of the face. -Cognitive communication Deficit. Record review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection control practices were maintained during the placement of a Suprapubic (S/P) catheter (a urinary bladder catheter inserted through the skin about one inch above the symphysis pubis) drainage bag (catheter bag, a bag that hold drained urine) and to ensure to follow physician orders for care and monitoring of SP catheter for one sampled resident (Resident #84) who was at risk for Urinary Tack Infections (UTI - an infection of one or more structures in the urinary system); and to ensure a resident's suprapubic catheter drainage bag was monitored for fullness and the catheter drainage bag was emptied in a timely manner for two sampled residents (Resident #37 and Resident #58), who had been recently treated for an urinary tract infection out of 29 sampled residents. The facility census was 112 residents. Record review of Missouri Certified Nursing Assistant (CNA) Manual Nursing Assistant in Long term Care Facility Student…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician orders were carried over for colostomy (an alternative exit from the colon created to divert waste through a hole in the colon and through the wall of the abdomen stoma) care to include the type of appliances, skin barriers and skin care; and to document a detailed assessment of the colostomy site for one sampled resident (Resident #37) out of 29 sampled residents. The facility census of 112 residents. Record review of the facility's Colostomy Care policy revised 9/20/21 showed the facility will provide colostomy (ostomy) and Ileostomy (is an surgical opening in stomach, an ileostomy connects the last part of the small intestine (ileum) to the abdominal wall) care in accordance with professional standards of practice, as outlined by [NAME] (is an evidence-based procedure guidance for nurses at the point of care) through the procedure linked below: -A physician order will be obtained for ostomy (artificial or surgical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure physician's orders were complete for the resident's tube feeding (a medical device used to provide nutrition to people who cannot obtain nutrition by mouth, are unable to swallow safely, or need nutritional supplementation. The state of being fed by a feeding tube is called enteral feeding or tube feeding) to show how the facility was to care for the tube site, the parameters for removing the resident's tube feeding, and monitoring the tube to ensure patency for two sampled residents (Resident #94 and Resident #8); to document the adjustment of the resident's nutritional caloric needs when the resident was not receiving tube feeding for one sampled resident (Resident #94), who received continual tube feeding; to check Gastric Residual Volume (GRV) prior to flushing the G-tube for one sampled resident (Resident #8) out of 29 sampled residents. The facility census was 112 residents. Record review of facility's Enteral Nutritional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident #59) had a current physician's order for the administration of oxygen; to ensure the oxygen tubing, nasal cannula (a device used to deliver supplemental oxygen through a plastic tube into the nose in a sanitary manner) and breathing treatment face masks were covered when not in use for two sampled residents (Resident #94 and #44); and to ensure physician's orders for breathing treatments were obtained and followed for one sampled resident (Resident # 44) out of 29 sampled residents. The facility census was 112 residents. Record review of Food and Drug Administration (FDA).gov's article Pulse Oximeters and Oxygen Concentrators dated 2/19/21 showed: -Too much oxygen can cause oxygen toxicity (lung damage that happens from breathing in too much supplemental oxygen; in severe cases it can even cause death). 1. Record review of Resident #59's Face Sheet showed he/she was admitted [DATE] with the a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-08 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the physician's dialysis orders included the dialysis access site and how the nursing staff were supposed to treat and monitor the site, to include frequency of monitoring; to consistently document monitoring of the resident's dialysis site; to maintain ongoing communication with the dialysis center for continuity of care; to ensure communication was available to nursing staff so they were aware of the resident's treatments and to ensure the care plan showed the correct dialysis access site, monitoring and care for one sampled resident (Resident #94) who received dialysis, out of 29 sampled residents. The facility census was 112 residents. Record review of the facility Dialysis policy and procedure dated 12/29/21, showed the facility assures that each resident receives the care and services for the provision of dialysis consistent with professional standards of practice including the arrangement of safe transportation to and from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store items in the resident use refrigerator which were not labeled with a date they were placed in the fridge or a resident's name, or had expired according to the date on the package. The facility also failed to maintain the resident use refrigerator free of food stains within the refrigerator. This practice potentially affected an unknown number of residents whose food was stored in that refrigerator. The facility census was 112 residents. 1. Record review of the facility's policy entitled Food from Outside Sources, revised on 6/6/22, showed: - Food stored in the refrigerator should be labeled with the resident's name and room number. - Adhere to expiration date on prepackaged food items; items should be discarded if past expiration date. Observations on 8/2/22 at 1:50 P.M. showed: - One container of hot pico-de-gallo, which expired on 7/11/22, for one resident. - One container of a barbecue meal with a name and room number but with no date that it was brought to the facility. - Numerous stains on bottom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one trash container in the kitchen was closed, when not in use. This practice affected the kitchen. The facility census was 112 residents. 1. Observations on 8/1/22 at 9:32 A.M., 11:41 A.M., and 1:50 P.M. showed one trash container without a lid. During an interview on 8/2/22 at 11:45 A.M., the Dietary Manager (DM) said the lid had been missing about 30 days or so, he/she was not sure where it was misplaced, and he/she has not had time to search for it. Record review of the 2009 Food and Drug Administration (FDA) Food Code Chapter 5-501.110 entitled Storing Refuse, Recyclables, and Returnables, showed: Refuse, recyclables, and returnables shall be stored in receptacles or waste handling units so that they are inaccessible to insects and rodents. Chapter 5-501.113 entitled Covering Receptacles, showed: Receptacles and waste handling units for refuse, recyclables, and returnables shall be kept covered: (A) Inside the food establishment if the receptacles and units: (1) Contain food residue and are not in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-08 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent conditions such as the existence of molded potatoes, wet floor mats next to the hand washing sink close to the dish washing area and the existence of a volume of food particles on the dishwasher drainage tray which could harbor gnats (small flies) in the kitchen; to clean up dead insects carcasses in from the floor of dietary storage room [ROOM NUMBER] and to clean up dead insects from the floor of the 500 Hall sprinkler room. This practice affected two non-resident use areas, the kitchen and adjoining storage rooms and the 500 Hall sprinkler room. The Facility census was 112 residents. 1. Observations on 8/1/22, showed: - At 9:18 A.M., numerous gnats flew around in the kitchen with more gnats around the potato storage area. - At 9:42 A.M., dead insects were present on floor of dry goods storage room [ROOM NUMBER]. - At 10:07 A.M., there were several flies flying around in the kitchen. - At 10:23 A.M., and 12:13 P.M., and 1:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.5 | -0.5 vs chain |
The other 193 homes this chain runs (chain average 3.4★, per CMS)
Showing 40 of 193; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Organization | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/1993 |
| EKLUND, AMBER | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 08/16/2024 |
| GOBSON, TRACIE | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 12/18/2024 |
| LOFTON, TONJA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/05/2025 |
| HENRY, TERRY | Individual | CORPORATE DIRECTOR | since 08/16/1999 |
| LAY, LISA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 02/09/2018 |
| SWANKER, RICHARD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | since 01/01/2022 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | since 04/21/1994 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | since 09/22/2000 |
| LIFE CARE AFFILIATES II | Organization | OPERATIONAL/MANAGERIAL CONTROL; GENERAL PARTNERSHIP INTEREST; ADP OF THE SNF | since 08/31/2000 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/1993 |
| UNITED INVESTORS LP | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/1993 |
| AKKULUGARI, SHYAM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/05/2025 |
| FLETCHER, TODD | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 12/13/2024 |
| PRESTON, AUBREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 12/13/2024 |
| ZIEGLER, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 12/13/2024 |
| PRESTON, FORREST | Individual | LIMITED PARTNERSHIP INTEREST | since 08/18/1989 |
CMS files one row per role, so the 29 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265355. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.