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Life Care Center Of Reno

445 W. Holcomb Lane, Reno, NV 89511 · For profit - Corporation · 198 certified beds · (775) 851-0123 Medicare & Medicaid certified

Call the home — (775) 851-0123 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse/neglect citations on record (F0600, F0602) — most recent Oct 2023Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Oct 2023
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
9393 Gateway Dr · (775) 787-8300 · Call to confirm hours
Pharmacy
9738 S Virginia St · (775) 853-3500 · Call to confirm hours
Grocery
9750 S Virginia St · (775) 853-7474 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.2%12.6%15.4%better
Long-stay residents who lose too much weight7.0%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.0%1.6%0.9%worse
Long-stay residents with a urinary tract infection3.8%1.9%2.0%worse
Long-stay residents with depressive symptoms3.3%5.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.6%2.0%3.3%worse
Long-stay residents whose ability to walk worsened4.2%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication22.5%22.2%18.9%worse
Long-stay residents given the seasonal flu vaccine90.6%89.6%95.3%typical
Long-stay residents with pressure ulcers7.2%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control24.1%15.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.8%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.8%1.4%typical
Short-stay residents given the seasonal flu vaccine77.0%80.7%79.4%typical
Short-stay residents rehospitalized after admission26.2%23.2%22.6%worse
Short-stay residents with an outpatient ER visit9.6%9.6%12.0%better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 804 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.7%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
90.6%U.S. median 56.6%
Met the expected recovery
0.81U.S. median 0.31
Therapy hours / resident / day
0.37hours / resident / day
Physical therapy
0.32hours / resident / day
Occupational therapy
0.11hours / resident / day
Speech therapy

Met the expected recovery: 90.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 203 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.81 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.7%CMS range 57.9–64.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 9.4–13.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge90.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge87.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge86.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting93.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.3%CMS range 3.9–6.97.1%Oct 2023–Sep 2024better than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.17
RN hours/ resident / day
0.72
LPN hours/ resident / day
2.02
Aide hours/ resident / day
3.91
Total nurse hours/ resident / day
0.78
RN hoursweekends
31.3%
Total nursing turnover
21.4%
RN turnover

How full it usually is: this home is certified for 198 beds and averages 121.5 residents a day — about 61% occupied, or roughly 76 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.91 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.17 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 4.21 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 1.33 to 0.78 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

26
deficiencies at the latest standard inspection (2025-07-01)
12
at the previous standard inspection (2024-08-01)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 10 most serious are shown; the remaining 45 are one tap away and print in full.

  • Potential for harm · F2025-07-01 · tag F0559 — widespread
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #229 Resident #229 was admitted to the facility on [DATE], with a diagnosis of encounter for surgical aftercare following surgery on the digestive system. Resident #229's clinical record documented the resident was moved to a different room in the facility on 02/19/2025 and on 02/21/2025. A Room Change Notification form dated 02/19/2025, documented Resident #229 was moved from room [ROOM NUMBER]-1 to 208-1. The reason for the room change was documented as resident request. The form was signed by the resident. A Diet Order and Communication form dated 02/21/2025, included a handwritten checkbox labeled Room Change. The form lacked documentation related to the reason for the room change, the resident being informed prior to the room change, and a signature from the resident. The resident's clinical record lacked any additional documentation related to the room change on 02/21/2025. On 06/30/2025 at 12:48 PM, the Administrator verbalized the Administrator was unsure of the reason for Resident #229's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure 1) handwashing stations were in working order and stocked with soap and disposable gloves, 2) dry food was sanitarily stored, 3) a griddle's grease trap was maintained in clean working condition, and 4) a refrigerator was monitored for safe storage temperatures. This deficient practice had the potential to affect all residents in the facility by increasing the risk of infection and foodborne illnesses. Findings include: Kitchen Handwashing Station On 06/22/2025 at 11:37 PM, the faucet controls of a hand sink in the primary kitchen dish room were in an active position; however, there was no water flow. On 06/22/2025 at 11:37 PM, the Registered Dietician (RD) verbalized being unaware the hand sink was out of order and confirmed there was no water flow. The RD explained it was important hand sinks were in working order because staff must be able to sanitize their hands in a food prep environment. On 06/26/2025 at 2:19 PM, the handwashing station in the café/gift shop was not stocked with soap and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-01 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, document review, and interview the facility failed to demonstrate effective administration by not ensuring the facility had a process for written notification of resident room changes and the facility's influenza (flu) and pneumonia (PNA) vaccination program included 1) screening residents for eligibility to receive the vaccines, 2) the provision of education related to the risk and benefits of the vaccines to residents and/or the resident's representative preventing the resident or the resident's representative from making an informed decision regarding the vaccines, 3) a process for determining/selecting the correct PNA vaccine for each resident per the Centers for Disease Control and Prevention (CDC) guidance. This failure resulted in substandard quality of care. Findings include: Room Changes The facility lacked documented evidence 38 of 49 residents who experienced a room change while residing in the facility received written documentation of the reason for the room change was provided to the resident or the resident's representative. Influenza Vaccine The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-01 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to ensure corrective action was implemented to address identified problems related to the lack of screening and education for influenza and pneumococcal vaccinations. This deficient practice had the potential to result in the exposure of all residents, staff and visitors to harmful infectious agents. Findings include: On 07/01/2025 at 1:47 PM, during the QAPI review with the Administrator, the Administrator verbalized the facility had identified a concern related to the lack of screening and education for influenza and pneumococcal vaccinations. The Administrator confirmed no corrective action had been put in place related to the screening and education provided for influenza and pneumococcal vaccinations. The facility policy titled Area of Focus: QAA and QAPI Program, reviewed 11/20/2024, documented the Quality Assessment and Assurance (QAA) committee responsibilities included identifying and responding to quality deficiencies throughout the facility. Cross…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-01 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, document review, and interview, the facility's Quality Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) Committee failed to identify, develop and implement plans of action for systemic issues related to resident room changes and the facility bowel and bladder program. Findings include: Room Changes On 07/01/2025 at 1:47 PM, the Administrator verbalized QAPI had identified and developed a plan for resident room changes. The Administrator verbalized the QAPI Committee began working on resident notifications of room changes in May 2025, and was still be monitored. The Administrator confirmed the corrective action should have been revised when identification of the notification sheets were not completed with room change reasons. Bowel and Bladder Program On 07/01/2025 at 1:47 PM, the Administrator confirmed the QAPI Committee had identified and developed a plan for the facilities bowel and bladder program, ensuring staff were rounding on residents every two hours. The Administrator verbalized this was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-01 · tag F0883 — failed to offer flu and pneumonia vaccines — widespread
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review, the facility failed to ensure that 38 of 38 residents (Resident #46, #270, #72, #83, #55, #421, #75, #277, #85, #54, #68, #61, #10, #222, #69, #4, #78, #20, #171, #1, #32, #38, #223, #48, #16, #35, #27, #19, #74, #96, #93, #34, #7, #2, #15, #9, #25, and #91) reviewed for immunizations were appropriately screened for eligibility to receive influenza (flu) and pneumococcal vaccines (PNA). The facility did not consistently determine the correct vaccine for each resident, provide education regarding the specific vaccines for which residents were eligible, or ensure that informed consent forms were properly completed and signed. Additionally, residents who were eligible to receive influenza or pneumococcal vaccines did not consistently receive the vaccinations as required. This deficient practice resulted in substandard quality of care and placed residents at increased risk for vaccine-preventable illnesses. Findings include: Resident #46…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure consents for psychotropic medications were obtained for 1 of 24 sampled Residents (Resident #421). The deficient practice had the potential to deprive a resident/resident representative of the right to be informed of the medications' purpose, risks, benefits, and potential side effects. Findings include: Resident #421 Resident #421 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including bipolar disorder, depression, anxiety disorder unspecified, and unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. A physician's order dated 06/19/2025, documented Sertraline HCl oral tablet 100 milligram (mg). Give one tablet enterally two times a day for depression, as evidenced by, sad facial expression. A physician's order dated 06/19/2025, documented Quetiapine Fumarate oral tablet 50 mg. Give one tablet enterally at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to ensure a Minimum Data Set 3.0 (MDS) assessment was accurate for 3 of 24 sampled residents (Resident #421, #2 and #171). This deficient practice had the potential to deprive residents of necessary care and services relative to current health management needs in the facility. Findings include: Resident #421 Resident #421 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including bipolar disorder, depression, anxiety disorder unspecified, and unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. A physician's order dated 06/19/2025, documented Quetiapine Fumarate oral tablet 50 mg. Give one tablet enterally at bedtime for bipolar disorder, as evidenced by, mood swings. A physician's order dated 06/19/2025, documented Sertraline HCl oral tablet 100 milligram (mg). Give one tablet enterally two times a day for depression, as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure an initial Preadmission Screening and Resident Review (PASARR) was completed prior to a resident's admission for 1 of 24 sampled residents (Resident #421). The deficient practice had a potential for a newly admitted resident not to receive the necessary screening for the appropriateness to be admitted to a skilled nursing facility. Findings include: Resident #421 Resident #421 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including bipolar disorder, depression, anxiety disorder unspecified, and unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. On 06/25/2025, during review of Resident #421's clinical record, a PASSAR Level 1 could not be located. Resident #421's Care Plan, initiated on 06/22/2025, documented the resident was on psychotropic medications related to behavior management, mood swings,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, and interview, the facility failed to ensure a baseline care plan was developed to address the care and interventions for mental health diagnoses for 1 of 24 sampled residents (Resident #421) and to ensure the proper care and services for a resident with a Foley catheter for 1 of 24 sampled residents (Resident #69). The deficient practice had the potential to deprive a resident of proper care and services related to mental health conditions and the potential to place the resident at risk for not receiving appropriate care related to a Foley catheter. Findings include: Resident #421 Resident #421 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including bipolar disorder, depression, anxiety disorder unspecified, and unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Resident #421's physician's orders documented: -Quetiapine Fumarate oral tablet 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 45 citations
  • Potential for harm · Dcited before2025-07-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to develop a person-centered Comprehensive Care Plan for the needed care and services related to 1) a Foley catheter for 1 of 24 sampled residents (Resident #69), 2) bowel and bladder retraining for 2 of 24 sampled resident (Resident #9 and #54), and 3) pain management for 1 of 24 sampled residents (Resident #223). This deficient practice had the potential to delay adequate care and interventions to properly manage concerns related to Foley catheter care, bowel and bladder retraining, and pain management. Findings include: Resident #69 Resident #69 was admitted to the facility on [DATE], with diagnoses including retention of urine, unspecified, benign prostatic hyperplasia without lower urinary tract symptoms, and chronic combined systolic (congestive) and diastolic (congestive) heart failure. A physician's order dated 06/09/2025, documented indwelling catheter to straight drainage. Size : 16 French Bulb; 10 milliliter (ml).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on personnel record review, document review and interview, the facility failed to ensure an employee had current cardiopulmonary resuscitation (CPR) training. This deficient practice placed residents at risk from an employee not having completed all employment eligibility requirements. Findings include: Employee #9 Employee #9 had a hire date of [DATE] and a title of Certified Nursing Assistant. Employee #9's personnel record documented a CPR certification with an expiration date of [DATE]. On [DATE] at 8:39 AM, the Staff Development Coordinator, Registered Nurse (RN), verbalized having been responsible to ensure all staff received the required certifications and confirmed Employee #9's CPR certification had expired on [DATE]. The Staff Development Coordinator RN verbalized not having been sure if Employee #9 had current CPR training. Employee #9's job description, signed by Employee #9 on [DATE], documented the employee must have obtained CPR certification and the certification must remain current during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review, the facility failed to ensure communication was maintained between the facility and the hospice agency providing care to 1 of 1 hospice residents residing in the facility (Resident #27) This deficient practice had the potential to result in the facility not being updated regarding the care the resident was receiving from the hospice agency, changes in the resident's condition, changes to frequency of care, new physician orders, and instructions for new physician orders. Findings include: Resident #27 Resident #27 was admitted to the facility on [DATE], with diagnoses including metabolic encephalopathy, paraplegia incomplete, and malignant neoplasm of the brain. A physician's order dated 02/22/2025, documented to admit Resident #27 to Hospice for a diagnosis of glioblastoma of the brain (a malignant neoplasm). Resident #27's Hospice Care Binder was located at the nurses' station. The Binder included a nurse visit progress note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, clinical record reviews, and document reviews, the facility failed to ensure the environment was free from accident hazards by not assessing and addressing the risk of entrapment for 1 of 24 sampled residents (Resident #270). The resident's bed was positioned with the right side pushed up against an air conditioning unit, leaving a gap of approximately six to eight inches between the mattress and the window and wall. This deficient practice had the potential to result in serious injury, including entrapment, by placing the resident at risk for preventable harm. Findings include: Resident #270 Resident #270 was admitted to the facility on [DATE], with diagnoses including acute diastolic heart failure, muscle weakness, and cognitive communication deficit. On 06/24/2025 at 10:06 AM, Resident #270 was in bed and the right side of the resident's bed was pushed up against the air conditioning unit with approximately six to eight inches between the upper right side of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #9 Resident #9 was admitted to the facility on [DATE], with a principal diagnosis of pneumonia due to other gram-negative bacteria. Resident #9's Minimum Data Set 3.0 (MDS) assessment dated [DATE], section H (Bladder and Bowel) documented the following: -A trial of a toileting program had not been attempted. -The resident was always incontinent of bladder. -The resident was always incontinent of bowel. -A toileting program was not being used to manage the resident's bowel incontinence. Resident #9's evaluation for bowel and bladder training dated 05/21/2025, documented the resident was a candidate for toileting and timed or scheduled voiding. On 06/26/2025 at 2:13 PM, the Director of Nursing (DON) verbalized the purpose of a bowel and bladder program was to increase the continence level of the residents. The DON explained the bowel and bladder evaluation was completed upon admission to determine the resident's continence status. Once the resident's continence status was determined the evaluation was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident with a known history of significant weight loss was monitored for further weight loss upon readmission to the facility for 1 of 24 sampled residents (Resident #74). This deficient practice had the potential to result in serious health complications for the resident. Findings include: Resident #74 Resident #74 was admitted to the facility on [DATE] and readmitted on [DATE] after transferring to the hospital on [DATE], with diagnoses including enterocolitis due to clostridium difficile, cognitive social or emotional deficit following cerebral infarction and type 2 diabetes mellitus. A Weight Summary for Resident #74 documented the resident weighed 181.4 pounds (lbs) on 04/11/2025 and weighed 168.0 lbs on 05/10/2025 indicating a significant weight loss of 13.4 lbs or 7.39 percent (%) body weight loss. The Weight Summary documented the resident's weight obtained on 5/30/2025, was 156.7lbs. This indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and document review the facility failed to determine and document a resident's tolerable level of pain and administer pain medication according to a physician's order for 1 of 24 sampled residents (Resident #223). This deficient practice had the potential for unrelieved pain, discomfort, and inadequate pain management. Findings include: Resident #223 Resident #223 was admitted to the facility on [DATE], with diagnoses including encounter for surgical aftercare following surgery on the circulatory system and chronic pain syndrome. On 06/24/2025 at 9:05 AM, Resident #223 was lying in the resident's bed. The resident verbalized the resident had chronic pain and regularly took pain medication at home to manage the pain however, facility was not providing the same amount of pain medication the resident used at home. The resident verbalized the facility nurse had declined to administer the resident's usual dose of pain medication due to the resident's Blood Pressure (BP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review the facility failed to maintain completed dialysis communication forms for 3 of 24 sampled residents (Resident #2, #85 and #61). This deficient practice had the potential to result in a lack of critical information shared between the facility and the dialysis provider with the potential to have lead to delays or errors in care, adversely having affected resident health and safety. Findings include: Resident #2 Resident #2 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including end stage renal disease and dependence on renal dialysis. A physician's order dated 03/21/2025. documented Resident #2 was to receive dialysis treatment at a dialysis center, every Tuesday, Thursday and Saturday for end stage renal disease. Resident #2's clinical record lacked documented evidence of a completed dialysis communication transfer form for the following dates: -03/29/2025, Saturday -04/01/2025, Tuesday -04/05/2025, Saturday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure all of a resident's medications were signed and dated during provider visits for 1 of 24 sampled residents (Resident #421). This deficient practice had the potential to result in medication errors, compromising the resident's health and safety. Findings include: Resident #421 Resident #421 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including bipolar disorder, depression, anxiety disorder unspecified, and unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Resident #421's physician's orders dated 06/18/2025, documented the following: -Acetaminophen tablet 325 milligram (mg). Give two tablets by mouth every four hours as needed for temperature above 101not to exceed three gram (gm)/24 hours. -Acetaminophen tablet 325 mg. Give two tablets by mouth every four hours as needed for pain scale one to three.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure social services staff assessed the impact of a room relocation on the resident's psychosocial status for a resident with a room change per facility policy for 1 of 24 sampled residents (Resident #171). This deficient practice had the potential to result in avoidable psychosocial harm. Findings include: Resident #171 Resident #171 was admitted to the facility on [DATE], with a primary diagnosis of unspecified nondisplaced fracture of surgical neck of right humerus, subsequent encounter for fracture with routine healing. A Resident Listing Report dated 06/22/2025, documented Resident #171 had a room change on 06/19/2025. Resident #171's clinical record lacked documented evidence of an assessment completed by social services regarding the resident's room change. On 06/23/2025 at 9:33 AM, Resident #171 verbalized approximately five days prior, the resident was evicted from their room in the other building of the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure expired medications were removed from 2 of 3 medication carts inspected and a medication bottle was labeled with an expiration date in 1 of 3 medication carts inspected. This deficient practice had the potential to result in administration of expired medications, posing a risk to resident safety. Findings include: On 06/26/2025 at 11:30 AM, during an inspection of the station one front hall medication cart and in the presence of the Assistant Director of Nursing (ADON), the following items were found: -One box of Cranberry capsules 240 milligrams (mg) with capsules remaining in the box. The expiration date printed on the box and capsule packaging was 01/2023. -One box of Probiotic capsules with capsules remaining in the box. The expiration date printed on the box was 02/2025. The ADON verbalized if the expiration date was listed as a month and year the item expired at the end of the month. The ADON confirmed the expiration dates printed on the boxes of Cranberry and Probiotic capsules had passed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, personnel record review, document review, and interview, the facility failed to ensure compliance with the State of Nevada Revised Statute (NRS) 449.174 related to fingerprinting and Nevada Automated Background System (NABS) clearance for an employee having access to a sampled resident's record (Resident #83). This deficient practice placed residents at risk from an employee not having completed all employment eligibility requirements. Findings include: Resident #83 Resident #83 was admitted to the facility on [DATE], with diagnoses including hemiplegia and hemiparesis following nontraumatic subarachnoid hemorrhage affecting left non-dominant side, muscle weakness (generalized), difficulty in walking, not elsewhere classified, attention and concentration deficit following cerebral infarction, memory deficit following cerebral infarction, cognitive social or emotional deficit following cerebral infarction, type 2 diabetes mellitus without complications, encounter for surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0844 — isolated
    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure written notification was provided to the State Agency (SA) when the facility had a change in Director of Nursing (DON). This deficient practice had the potential to result in lack of oversight to ensure the facility employed a qualified DON. Findings include: On 06/22/2025, the facility provided a list of staff currently employed by the facility. The list included the DON and documented a hire date of 10/07/2024. On 07/01/2025 at 9:13 AM, the Administrator denied the facility provided written notice to the SA when the facility last had a change in DON and explained the Administrator was unaware of the requirement to provide the written notice. On 07/01/2025 at approximately 10:00 AM, the Administrator provided a copy of a typed letter. The letter was dated 07/01/2025 and was signed by the Administrator. The letter documented the letter was formally notifying the SA of a change in DON at the facility. The start date for DON was 10/07/2024. The facility policy titled Changes in Executive Director and/or Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview the facility failed to maintain the required Quality Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) committee members to include the Director of Nursing and the Medical Director. Findings include: The facility provided a list of QAPI Committee members. The list documented the QAPI committee was comprised of the Chief Executive Officer, the Chief Nursing Officer, the Medical Director or designee, the Infection Preventionist, and two other facility staff. On 07/01/2025 at 1:47 PM, the Administrator verbalized the QAPI committee required at a minimum the Administrator, the Director of Nursing, Medical Director or designee, the Infection Preventionist and two other staff members. The Administrator provided the QAPI sign in sheets for the following dates, the following noted QAPI members were not on the QAPI meeting sign-in sheet and were not in attendance: July 23, 2024 - Director of Nursing (DON) August 29, 2024 - DON September 27, 2024 - DON December 30, 2024 - DON January 2025 - DON, Medical Director (MD)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, document review, and interview, the facility failed to adhere to proper infection control protocols by allowing a resident's catheter tubing to drag on the floor while the resident was seated in a wheelchair for 1 of 24 sampled residents (Resident #69). This deficient practice had the potential to result in contamination of the catheter tubing, urinary tract infections and increasing the risk of other complications for the resident. Findings include: Resident #69 Resident #69 was admitted to the facility on [DATE], with diagnoses including retention of urine, unspecified, benign prostatic hyperplasia without lower urinary tract symptoms, and chronic combined systolic (congestive) and diastolic (congestive) heart failure. A physician's order dated 06/09/2025, documented indwelling catheter to straight drainage. Size: 16 French Bulb: 10 milliliter (ml). Change for clogging or dislodgement as needed for benign prostatic hyperplasia for infection, obstruction or when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review and document review, the facility failed to ensure resident information was not visible on an unattended computer screen and at a nursing station facing a public area. This deficient practice had the potential for unauthorized access to residents' protected health information. Findings include: On 04/08/2025 at 9:35 AM, a consultation report was sitting on the counter of the 200-hall nursing station with patient information upright and exposed to anyone walking by. On 04/08/2025 at 9:37 AM, a Licensed Practical Nurse (LPN) approached the nursing station and flipped the resident consultation report over to cover patient information. The LPN confirmed the consultation report had resident information on it and needed to be covered or flipped over to ensure anyone walking by would not see the information. On 04/08/2025 at 11:01 AM, a computer screen on a medication cart in the 100-hallway displayed medication information for a resident. On 04/08/2025 at 11:01 AM, an LPN confirmed the computer was left on and displayed resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-01 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure the outside receptacle area was kept free of trash, leaves, seepage from the receptacle container, leakage of an air conditioning hose causing a build-up of a thickened substance, and flies. Findings include: On 07/29/2024 at 8:38 AM, the outside gated facility receptacle area had an accumulation of leaf debris and gloves for medical care. The receptacle container had seepage causing a built-up dried puddle of liquid waste, accumulated over time and deposited on the cement. Another puddle (wet liquid) had accumulated within the gated area, in the corner. A vent and hose were present however, the source of the liquid could not be identified. The Certified Dietary Manager (CDM) was present and verbalized the receptacle area needed a spray down. The CDM was unable to identify the source of the liquid puddle. On 08/01/2024 at 1:50 PM, the outside gated receptacle area remained with an accumulation of leaf debris and gloves for medical care. The receptacle container had seepage causing a built-up dried…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify the facility lacked a process to ensure bowel and bladder assessments were completed upon admission for determination of candidacy to a bowel and/or bladder retraining program and to offer a bowel and bladder retraining program for residents assessed to be candidates for a bowel and bladder retraining program resulting in the potential to affect residents' ability to maintain their highest continent status. Findings include: On 08/01/2024 at 11:33 AM, the Director of Nursing (DON) verbalized incontinence impacted a resident's quality of life and explained it was important for residents to be able to achieve or maintain the resident's highest level of continence. Incontinent residents were at risk of developing urinary tract infections, and skin breakdown. On 08/01/2024 at 11:34 AM, the DON verbalized the DON was not sure when the facility last had a Bowel and Bladder program and explained the DON had worked at the facility for approximately one year…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and document review, the facility failed to 1) complete bowel and bladder assessments upon admission for determination of candidacy to a bowel and/or bladder retraining program for 12 of 24 sampled residents (Resident #26, #32, #39, #40, #68, #86, #94, #105, #117, #185, #440, and #442) and 2) offer a bowel and bladder retraining program for residents assessed to be candidates for retraining for 10 of 24 sampled residents (Resident #2, #12, #13, #51, #52, #55, #60, #76, #235, and #443). This deficient practice had the potential to affect residents' ability to maintain their highest continent status. Findings include: Lack of Complete Bowel and Bladder Assessments Resident #26 Resident #26 was admitted to the facility on [DATE], with a principal diagnosis of other specified local infections of the skin and subcutaneous tissue. Resident #26's Minimum Data Set 3.0 (MDS) assessment dated [DATE], section H (Bladder and Bowel) documented the following: -A trial of a toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure Controlled Drug Records (CDR) were correctly completed for 2 of 3 inspected medication carts to reflect an accurate reconciliation of controlled medications for 8 of 24 sampled residents (Resident #96, #5, #89, #93, #77, #102, #94, and #109). Findings include: Station One Front Hall Medication Cart Resident #96 Resident #96 was admitted to the facility on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, and dysarthria following cerebral infarction. A physician's order dated 05/30/2024, documented tramadol 50 milligram (mg), give one tablet by mouth every six hours as needed for a pain level of 4-10 (on a numeric pain scale of 0-10). On 08/01/2024 at 8:41 AM, the Station One Front Hall medication cart included a CDR for Resident #96. The last entry on the CDR, dated 07/31/2024 at 7:05 PM, documented eight 50 mg tablets of tramadol were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure the bed controls for 1 of 24 sampled residents (Resident #94) was in working order and the resident was physically able to work the control, resulting in emotional distress and increased pain for the resident. Findings include: Resident #94 Resident #94 was admitted to the facility on [DATE], with diagnoses including type II diabetes mellitus with other specified complication, difficulty in walking not elsewhere classified, diaphragmatic hernia without obstruction or gangrene, rectal prolapse, and age related debility. A History and Physical record for Resident #94, dated 06/30/2024, documented the resident had a surgical history of laminotomy and hernia repair. A physician's order dated 07/19/2024, documented Acetaminophen tablet 325 milligrams (mg), give two tablets by mouth every four hours as needed for a pain level of 1-3 on numeric pain scale of 0-10. A physician's order dated 07/19/2024, documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review the facility failed to provide the required documentation for discharge when a resident was emergently transferred to an acute care hospital for 1 of 24 sampled residents (Resident #76). Findings include: Resident #76 Resident #76 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease, unspecified, acute pulmonary edema, and unspecified asthma, uncomplicated. A Minimum Data Set 3.0 (MDS) discharge assessment dated [DATE], Section A, documented Resident #76 had an unplanned discharge to a short term acute care hospital with return anticipated. A Resident Census Report for Resident #76 documented the resident was admitted to an acute care hospital on [DATE], and returned to the facility on [DATE]. A Nurse Progress Note dated 05/26/2024, documented Resident #76 was yelling out, and when the nurse entered the resident's room the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and document review the facility failed to submit for evaluation of the Pre-admission Screening and Annual Resident Review (PASRR or PASARR) level II to the state designated authority for 1 of 24 sampled residents (Resident #76) when the resident had a new diagosis of schizophrenia. The failure had the potential to deprive the resident of the care and services necessary to meet their mental health needs. Finding include: Resident #76 Resident #76 was admitted to the facility on [DATE], and readmitted on [DATE], and 05/29/2024, with a diagnosis of acute and chronic respiratory failure with hypoxia, bipolar disorder, current episode depressed, mild or moderate severity, unspecified. A diagnosis of schizophrenia, unspecified, was added when the resident was readmitted to the facility on [DATE], and was documented as present upon readmission. A PASRR Level I Identification Determination for Resident #76 was dated 02/11/2021. A Minimum Data Set 3.0 (MDS) admission assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review the facility failed to ensure Oxygen was administered as ordered for 1 of 24 sampled residents (Resident #442). Findings include: Resident #442 Resident #442 was admitted to the facility on [DATE], with diagnoses including other specified chronic obstructive pulmonary disease (COPD) and dependence on supplemental Oxygen. On 07/29/2024 at 3:55 PM, Resident #442 was lying in bed and was receiving Oxygen at six Liters Per Minute (LPM) via Nasal Cannula (NC). On 07/31/2024 at 9:46 AM, Resident #442 was lying in bed and was receiving Oxygen at five LPM via NC. A physician's order dated 07/26/2024, documented Oxygen at four LPM, continuously per NC, every shift for COPD. On 07/31/2024 at 9:50 AM, a Registered Nurse (RN) explained Resident #442 had an order for Oxygen to be administered at four LPM via NC for the resident's COPD. The RN entered Resident #442's room and confirmed the resident was receiving Oxygen at five LPM. The RN confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, document review, and personnel record review, the facility failed to ensure a Certified Nursing Assistant (CNA) had a performance evaluation completed annually for 1 of 3 CNAs employed greater than one year sampled for personnel record review (Employee #13). Findings include: On 07/31/2024 at 10:30 AM, the Staff Development Coordinator (SDC) participated in an interview to confirm the accuracy of the Personnel Records Checklist completed by the facility for 20 employees. Employee #13 Employee #13 was hired as a CNA with a start date of 10/11/2022. Employee #13's personnel file documented a performance evaluation dated 03/08/2024. On 07/31/2024 at 10:44 AM, the SDC confirmed Employee #13 did not have a performance evaluation completed on or before the employee's anniversary date of 10/2023 and confirmed Employee #13's only performance review was completed on 03/08/2024. On 07/31/2024 at 1:21 PM, the Director of Nursing (DON) verbalized all CNAs were required to have a performance review annually. The DON verbalized it was a corporate directive to review all CNAs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure 1) loose and unlabeled medications were removed from 2 of 3 inspected medication carts, and 3) medications were not left unattended and unsecured in a resident room for 1 of 24 sampled residents Resident (#40). Findings include: Medication Storage Carts On [DATE] at 9:56 AM, during an inspection of the Station Two Medication Cart, a small, white, round pill was found on the bottom of the cart's controlled substance drawer. An RN assigned to the medication cart was not able to identify the medication and/or who the medication belonged to. On [DATE] at 10:04 AM, the Staff Development Coordinator Registered Nurse (SDC RN) confirmed the medication found loose in the bottom of the Station Two Medication Cart's controlled substance drawer, should have been removed from the cart and confirmed the expectation was all medications in the medication cart would be labeled and in the appropriate containers. Station Two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, and interview, the facility failed to complete Treatment Administration Records (TAR) for the administration of a skin protective ointment for 1 of 24 sampled residents (Resident #2). Findings include: Resident #2 Resident #2 was admitted to the facility on [DATE], with a diagnosis of paraplegia. A physician's order dated 05/15/2024, documented skin protective ointment to perianal area at each brief change. Confirm every shift. Resident #2's TAR dated 05/20/2024, and 06/26/2024, lacked documented evidence the skin protective ointment had been administered per the physician's order. On 08/01/2024 at 1:29 PM, the Director of Nursing (DON) confirmed Resident #2's TAR dated 05/20/2024, and 06/26/2024, lacked documented evidence the skin protective ointment had been administered per the physician's order. The DON verbalized it was the DON's expectation nursing staff were to document in the resident's clinical record immediately upon administration of a medication or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for a resident with a chronic wound for 1 of 94 unsampled residents (Resident #26). Findings include: Resident #26 Resident #26 was admitted to the facility on [DATE], with diagnoses including unspecified open wound of abdominal wall, unspecified quadrant without penetration into peritoneal cavity, subsequent encounter and unspecified open wound, right thigh, subsequent encounter. On 07/29/2024 at 10:08 AM, Resident #26 verbalized the resident had wounds. The resident recalled having the wounds for at least seven months and verbalized facility staff were providing wound care. Resident #26's room lacked EBP signage and a Personal Protective Equipment (PPE) cart. A physician's order dated 07/06/2024, documented wound care: clean right medial thigh wound with Normal Saline (NS), pat dry, apply Xeroform, cover with clean dry dressing (CDD) every Monday,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to prevent a resident's roommate (Resident #2) from urinating on the floor regularly and to ensure the resident had a right to a clean, comfortable environment for 1 of 5 sampled residents (Resident #1). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including spontaneous bacterial peritonitis, sepsis, unspecified organism, other ascites, and unspecified severe protein-calorie malnutrition. An Event Note dated 12/12/23, documented Resident #1 was transferred to another room, per the resident's request. Resident #1's clinical record lacked documented evidence when Resident #1 had initially made the room change request. Resident #1's clinical record documented the resident as having been in room [ROOM NUMBER] with Resident #2, upon admission until Resident #1's room change request on 12/12/23. Resident #2 Resident #2 was admitted to the facility on [DATE], with diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to coordinate a resident's care with the hospice provider for 1 of 5 sampled residents (Resident #1). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including spontaneous bacterial peritonitis, sepsis, unspecified organism, other ascites, and unspecified severe protein-calorie malnutrition. Resident #1's Care Plan dated 08/26/23, documented the resident had a terminal prognosis. An Admission/readmission Note dated 08/25/23, documented Resident #1 was admitted under Infinity hospice care, the physician was notified, and the order was verified. On 03/13/24 at 12:25 PM, the Executive Director (ED) verbalized the facility had no hospice records on-site for Resident #1 and would contact the hospice agency. On 03/13/24 at 1:01 PM, the Licensed Social Worker (LSW) confirmed having been the hospice coordinator. The LSW verbalized there was usually a binder for hospice documentation at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and document review, the facility failed to ensure a hand washing sink in the Kitchen was stocked with disposable hand towels. Findings include: On 03/13/24 at 9:30 AM, the hand washing sink near the walk-in refrigerator in the kitchen did not have disposable hand towels in the wall dispenser. On 03/13/23 at 9:35 AM, the [NAME] confirmed the hand towels at the hand washing sink near walk-in refrigerator had not been stocked in a couple of days. On 03/13/23 at 9:41 AM, the Executive Director confirmed the disposable hand towel dispenser had been empty and should have been stocked to ensure proper hand hygiene. The facility policy titled, Housekeeping Service, reviewed, 06/04/23, documented all sinks were to be well stocked with paper towels for hand washing.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to prevent resident to resident abuse for 2 of 5 sampled residents (Resident #1 and #2). Findings include: The Facility Reported Incident (FRI) #NV00069244 documented a Registered Nurse (RN) had heard a resident slapping another resident. Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including borderline personality disorder, anxiety disorder, depression, and cerebral infarction without residual deficits. Resident #1's Care Plan dated 06/23/23, documented the resident was often confused and at risk for change in mood or behavior due to medical conditions. Resident #2 Resident #2 was admitted to the facility on [DATE] with diagnoses including dysphagia, oropharyngeal phase, altered mental status, unspecified psychosis not due to a substance or known physiological condition, and dementia with other behavioral disturbance. Resident #2's Care Plan dated 09/28/22, documented the resident was at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to prevent a controlled substance medication from being diverted for 1 of 5 sampled residents (Resident #3). Findings include: The Facility Reported Incident (FRI) #NV00069388 documented a resident's liquid Lorazepam medication had been possibly diverted or missing. Resident #3 Resident #3 was admitted to the facility on [DATE], with diagnoses including secondary malignant neoplasm of brain, cerebral edema, anxiety disorder, mood affective disorder, and depression. A physician order dated 09/04/23, documented Lorazepam Concentrate, 2 milligram (MG)/milliliters (ML), give 0.25 ML by mouth every two hours as needed for anxiety as exhibited by agitation and panic attacks. Resident #3's Medication Administration Record dated September 2023, documented Lorazepam Concentrate, 0.25 ML was administered on 09/06/23. Resident #3's Controlled Drug Record for Lorazepam with a start date of 09/04/23, documented 0.25 ML was administered on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and document review, the facility failed to ensure a resident gave informed consent prior to administration of a psychotropic medication for 2 of 22 sampled residents (Resident #535 and #81). Findings include: Resident # 535 Resident #535 was admitted to the facility on [DATE], with diagnoses including dysarthria following cerebral infarction, insomnia, and depression. A physician's order for Resident #535 dated 08/14/23, documented melatonin oral tablet 3 milligram (mg), give three tablets by mouth at bedtime for circadian rhythm maintenance. On 08/16/23 at 3:44 PM, the Nursing Supervisor confirmed a consent had not been documented for Resident #535's administration of melatonin as it was a supplement and not considered a psychotropic medication. Resident #81 Resident #81 was admitted to the facility on [DATE], with diagnoses including displaced intertrochanteric fracture of right femur, subsequent encounter for closed fracture with routine healing. A physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review and interview, the facility failed to ensure a baseline care plan was created timely for the use of melatonin medication, treatment, and care needs for 1 of 22 sampled residents (Resident #81) and use of oxygen, treatment and care needs for 1 of 3 closed records (Resident #538). Findings include: Resident #81 Resident #81 was admitted to the facility on [DATE], with a diagnosis of displaced intertrochanteric fracture of right femur, subsequent encounter for closed fracture with routine healing. A physician's order for Resident #81 dated 07/20/23, documented melatonin oral tablet 3 milligrams (mg), give one tablet by mouth at bedtime for circadian rhythm maintenance. On 08/16/23 at 4:11 PM, the Licensed Practical Nurse confirmed Resident #81 lacked a baseline care plan for the use of melatonin. On 08/17/23 at 8:32 AM, the Director of Nursing (DON) verbalized the facility did not develop a care plan for the use of melatonin. On 08/17/23 at 9:13 AM, the Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident was care planned with interventions to ensure a resident's safety when the resident's bed was close to the wall and wall heater and a resident was care planned for the use of Intravenous (IV) antibiotics and Transmission Based Precautions (TBP) for 2 of 22 sampled residents (Resident #1 and #486). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including cerebral palsy, unspecified and hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. On 08/14/23 at 3:27 PM, the left side of Resident #1's bed was close to the wall, with the bottom portion of the bed pressed against the air conditioner/heater wall unit and the upper portion of the bed approximately four inches from the wall. Resident #1 verbalized the staff would push the bed against the wall to create more space in the middle of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident's bed was not pushed up against a wall heater and was far enough away from a wall to not create a potential entrapment risk for 1 of 22 sampled residents (Resident #1). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including cerebral palsy, unspecified and hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. On 08/14/23 at 3:27 PM, the left side of Resident #1's bed was close to the wall, with the bottom portion of the bed pressed against the air conditioner/heater wall unit and the upper portion of the bed approximately four inches from the wall. Resident #1 verbalized the staff would push the bed against the wall to create more space in the middle of the room. On 08/16/23 at 10:37 AM, the Licensed Practical Nurse (LPN) for Resident #1 verbalized the resident had rolled out of bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure oxygen was administered per a physician's order and following a plan of care for oxygen therapy for 1 of 3 closed records (Resident #538). Findings include: Resident #538 Resident #538 was admitted to the facility on [DATE], with diagnoses including sleep related hypoventilation in condition classified elsewhere, dependence on supplemental oxygen and cardiac murmur. Resident #538 expired on [DATE]. Resident #538's Medication Administration Record (MAR) and Treatment Administration Record (TAR) lacked documented evidence of oxygen administration for [DATE] and [DATE]. Resident #538's clinical record lacked a physician's order for oxygen. Resident #538's care plan, provided undated, lacked a care plan related to the administration of oxygen therapy. Resident #538's oxygen saturation summary documented the following: -[DATE], 97% oxygen via nasal cannula -[DATE], 93% oxygen via nasal cannula -[DATE], 98%…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure nursing staff was able to explain the correct procedure for sanitizing an insulin pen when preparing to administer insulin to a resident for 1 of 3 residents observed for medication administration (Resident #193). Findings include: Resident #193 Resident #193 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including type two diabetes mellitus with diabetic peripheral angiopathy with gangrene and local infection of the skin and subcutaneous tissue, unspecified. On 08/16/23 at 7:42 AM, a Licensed Practical Nurse (LPN) began preparing a Humalog insulin pen for Resident #193. The LPN attached the needle to the pen but did not scrub the rubber septum with alcohol prior to attaching the needle. The LPN verbalized the LPN had always been told the rubber septum was the sterile part of the syringe, so it did not need to be wiped with alcohol. On 08/16/23 at 2:06 PM, the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and Personnel Record Review, the facility failed to ensure Certified Nursing Assistants employed greater than one year had a performance review completed annually for 3 of 3 CNAs reviewed for completed performance review. Findings include: CNA1 had a start date of 02/10/22. CNA2 had a start date of 03/28/22. CNA3 had a start date of 06/25/18. On 08/15/23 at 2:35 PM, the Administrator and Staff Development Coordinator confirmed CNA1, CNA2, and CNA3 had not had a CNA annual performance review completed timely in 2023. The Personnel Records Checklist completed by the facility, documented the three CNAs received performance reviews on 08/14/23.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure residents did not receive unnecessary psychotropic medications when the facility lacked monitoring of the behaviors associated with the psychotropic medications, and monitoring for adverse side effects for 3 of 22 sampled residents receiving psychotropic medications (Resident #535, #537 and #81). Findings include: Resident #535 Resident #535 was admitted to the facility on [DATE], with diagnoses including dysarthria following cerebral infarction, insomnia, and depression. A physician's order for Resident #535 dated 08/14/23, documented melatonin oral tablet 3 milligram (mg), give three tablets by mouth at bedtime for circadian rhythm maintenance. Resident #535's care plan, provided undated, documented Resident #535 had disturbed sleeping patterns related to circadian rhythm. Interventions included providing medications or sleep aids as ordered, notifying physician of significant change in sleep pattern, and offer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure medications were not left unsecured on top of a medication cart. Findings include: On 08/16/23 at 7:27 AM, a medication card containing the medication, Bumex, was on top of a medication cart outside of room [ROOM NUMBER]. The door to the room was closed and there was no staff in the hallway or within sight of the medication cart. On 08/16/23 at 7:30 AM, the Licensed Practical Nurse (LPN) exited room [ROOM NUMBER] and confirmed the medication card had been left on top of the cart, out of sight of staff, and the medication card should not have been left on top of the cart. On 08/16/23 at 2:11 PM, the Director of Clinical Services (DCS) verbalized medications should not have been left on a medication cart when the cart was not within sight of a nurse. The DCS verbalized unattended medications would be a safety concern as another resident could have taken the medication. The United States Food and Drug Administration (FDA) defined…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure employees wore the appropriate hair restraints in the kitchen. Findings include: On 08/16/23 at 12:00 PM, a Dietary Aid was observed walking through the kitchen during lunch tray line, without a hairnet. On 08/16/23 at 12:01 PM, the Dietary Aid verbalized hairnets were required to be worn in the kitchen. The Dietary Aid confirmed the Dietary Aid did not don a hairnet prior to walking through the kitchen and should have. On 08/16/23 at 12:02 PM, the Food Services Director (FSD) verbalized the expectation was all staff would wear hairnets in the kitchen. The FSD confirmed the Dietary Aid had walked through the kitchen during tray line without a hair net. Facility policy titled Associate Conduct and Dress Code, dated 03/28/23, documented dietary staff must wear hair restraints to prevent hair from contacting food.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure 1) sterile technique was correctly performed when changing a Peripherally Inserted Central Catheter (PICC) line dressing for 1 of 22 sampled residents (Resident # 228), 2) an insulin pen was disinfected prior to administering insulin to 1 of 3 residents observed for medication administration (Resident #193), and 3) appropriate Presonal Protective Equipment (PPE) was worn by staff when entering the room of a resident on contact isolation (Resident #107). Findings include: PICC Line Dressing Change Resident #228 Resident #228 was admitted to the facility on [DATE], with diagnoses including methicillin resistant staphylococcus aureus infection as the cause of diseases classified elsewhere, bacteremia, and long term (current) use of antibiotics. Resident #228's physician's orders documented change PICC line transparent dressing weekly, every Thursday. Measure upper arm circumference (10 centimeters (cm) above…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-07-01 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview, the facility failed to ensure the Facility Assessment accurately documented the training requirements for all direct care staff. This deficient practice had the potential to have placed residents at risk due to employees not having completed identified training requirements. Findings include: The Facility Assessment completed 05/30/2025, identified the following topics for staff training and which staff were to be trained on a topic. The trainings lacked documentation of the frequency of the required trainings: -Communication-effective communication for direct care staff - ALL Staff. -Resident rights and facility responsibilities - ALL Staff. -Abuse, neglect and exploitation - ALL Staff. -Infection Control - ALL Staff. -Culture change - ALL Staff. -Identification of resident changes in condition - ALL Direct Care Staff. -Culture competency - ALL Staff. -Quality Assurance and Performance Improvement (QAPI) - Facility Leadership -Compliance and Ethics - ALL Staff. -Dementia and care of the cognitive impaired - ALL Staff. -Behavioral Health - ALL…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 4 of 54.5-0.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Hammond-Whiting Care CenterWhiting, IN 1 of 5Life Care Center Of AndoverAndover, KS 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of The WillowsValparaiso, IN 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Center of PlainwellPlainwell, MI 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of Federal WayFederal Way, WA 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV 2 of 5Life Care Center Of TullahomaTullahoma, TN

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DEVELOPERS INVESTMENT COMPANY INCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 06/01/1993
BUTNER, NANCYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/16/2018
MAYHEW, COLLEENIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 10/07/2024
MCBRIDE, CAROLYNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
LAY, LISAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/09/2018
SWANKER, RICHARDIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2022
CROSS, CINDYIndividualCORPORATE OFFICERsince 04/21/1994
HENRY, TERRYIndividualCORPORATE OFFICERsince 08/16/1999
THURMOND, JOANIndividualCORPORATE OFFICERsince 09/22/2000
LIFE CARE AFFILIATES IIOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/1993
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
WEDGWOOD GROUP, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2000
FLETCHER, TODDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/13/2024
JULIAN, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2017
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/13/2024
ZIEGLER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/13/2024

CMS files one row per role, so the 27 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$20.0M
Net patient revenuemost recent cost report
+3.5%
Operating marginrevenue minus expenses
$3.4M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 20%Medicare 38%Other / private 43%

This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$463per resident / day
operating cost
$14,065per month
≈ monthly operating cost
$480per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295050. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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