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Life Care Center Of Federal Way

1045 South 308th Street, Federal Way, WA 98003 · For profit - Limited Liability company · 157 certified beds · (253) 946-2273 Medicare & Medicaid certified

Call the home — (253) 946-2273 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0758)5 actual-harm citations$98,970 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (82) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $98,970 in federal fines (most recent 2024-04-03)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
30800 Pacific Hwy S · (253) 941-5597 · Call to confirm hours
Pharmacy
31217 Pacific Hwy S · (253) 642-7850 · Call to confirm hours
Grocery
Federal Way Senior High School, 30611 16th Ave S · (425) 410-2740 · Call to confirm hours
Park
915 S 315th St · (253) 835-6960 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.6%14.2%15.4%better
Long-stay residents who lose too much weight8.3%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%1.0%0.9%better
Long-stay residents with a urinary tract infection1.4%1.6%2.0%better
Long-stay residents with depressive symptoms2.7%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.3%2.6%3.3%better
Long-stay residents whose ability to walk worsened11.3%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.7%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine81.0%93.8%95.3%worse
Long-stay residents with pressure ulcers2.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control18.2%22.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.9%15.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.8%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine69.5%82.0%79.4%worse
Short-stay residents rehospitalized after admission25.1%19.9%22.6%worse
Short-stay residents with an outpatient ER visit8.6%13.4%12.0%better
Long-stay hospitalizations per 1,000 resident days1.701.331.67typical
Long-stay outpatient ER visits per 1,000 resident days1.281.521.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 59 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.9%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
88.9%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 88.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.9%CMS range 35.1–61.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.7–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge88.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge85.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge74.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.7–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.48
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.46
RN hoursweekends
53.0%
Total nursing turnover
68.2%
RN turnover

How full it usually is: this home is certified for 157 beds and averages 83.8 residents a day — about 53% occupied, or roughly 73 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.67 hrs/resident/day on weekends vs 4.41 on weekdays — 17% thinner on weekends. RN hours go from 0.76 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

29
deficiencies at the latest standard inspection (2025-03-18)
27
at the previous standard inspection (2024-01-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

82 citations, most serious first. The 15 most serious are shown; the remaining 67 are one tap away and print in full.

  • Actual harm · Gcited before2024-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure staff provided care according to the resident's care plan to prevent accidents for 1 of 3 residents (Resident 1) reviewed for falls. Resident 1 experienced harm when facility staff did not use two caregivers as planned when providing incontinence care, they rolled off an air mattress bed and sustained an inoperable leg fracture. Failure to follow resident's care plans placed all residents at risk for injury, falls, and diminished quality of life. Findings included Review of the 11/05/2024 Quarterly Minimum Data Set (MDS, an assessment tool) showed Resident 1 was on hospice services, was dependent on staff to move in bed, was always incontinent of bowels and bladder, and had functional limitations and poor range of motion in both of their arms. Review of Resident 1's physician and nursing orders showed a 10/29/2024 order for a low-air-loss mattress (a mattress filled with air to reduce pressure on a person's skin) to promote Resident 1's skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 2 of 5 residents (Residents 1 & 2) reviewed for Pressure Ulcer/Pressure Injury (PU/PI) were provided the necessary treatment and services consistent with professional standards of practice, to promote healing and prevent the occurrence of a PU/PI. Resident 1 experienced harm when their Moisture Associated Skin Damage (MASD) developed into a Stage 4 PU (a full thickness wound with tissue loss and exposed bone, tendon, or muscle) on their buttock and acquired Osteomyelitis (a bone infection). This failed practice placed other residents at risk for skin breakdown and a diminished quality of life. Findings included . <Facility Policy> Review of the facility policy titled, Skin Integrity & Pressure Ulcer/Injury Prevention and Management, revised 07/09/2024, showed the facility would provide the necessary treatment and services, consistent with professional standards of practice, to a resident with PU/PI to promote healing, prevent infection, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide resident focused care through consistent monitoring, assessment, evaluation of the resident's condition, and to implement physician orders timely to identify a change in condition for a suspected urinary tract infection (UTI) for 1 of 5 residents (Resident 1) reviewed for quality of care. Resident 1 experienced harmed when they were hospitalized in the intensive care unit for a bladder and kidney infection which accelerated into a systemic blood infection. This failed practice placed other residents at risk for unmet needs, hospitalization, and diminished quality of life. Findings included . The 06/21/2024 admission Minimum Data Set (MDS, an assessment tool) showed Resident 1 admitted to the facility on [DATE] with a spinal fracture. Resident 1 was assessed as always incontinent of urine and required incontinence care from staff. Resident 1 was assessed to have cognitive impairment and refused care one to three days during the assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-04-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review, the facility failed to protect 1 of 6 (Resident 2) sample residents' right to be free from physical abuse. The facility failed to protect Resident 2 from physical abuse when Resident 1 punched Resident 2 twice on the shoulder. The facility failed to supervise Resident 1, who had a history of verbal and physical aggressive behaviors towards residents, and failed to mitigate known triggers for Resident 1. Resident 2 experienced psychological harm, using the reasonable person concept, as a result of the physical abuse as there is an expectation that the resident would not be punched while in the facility. Theses failures placed all residents at risk for the potential of abuse, psychological harm, and diminished quality of life. Findings included . Review of the 02/02/2024 Quarterly Minimum Data Set (MDS - an assessment tool) for Resident 1 showed the resident had diagnoses to include dementia and psychotic disorder. Resident 1 was assessed as alert and oriented. Review of a 02/12/2022 Behavior Care Plan showed the goal that Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-01-10 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure proper daily oral hygiene and failed to assist residents to obtain prompt dental services for 2 of 3 residents (Resident 34 & 10) reviewed for dental care. Resident 34 experienced harm when they had sharp pain and pressure with eating due to a lack of consistent oral hygiene assistance (severe heavy plaque build up over time, severe gum disease, and bleeding gums) prompt dental care services were not obtained when recommended. This failed practice placed other residents at risk for unmet dental needs and diminished quality of life. Findings included . <Facility Policy> Review of the facility policy, Dental Services, dated 08/23/2023 showed the facility is responsible for assisting the patient in obtaining needed dental services, to include routine dental services. The facility will provide or obtain an outside resource for routine and emergency dental services to meet the needs of each patient. Arrangements will be made promptly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a policy and procedures to assess and manage pain for 1 of 3 Residents (Resident 1) reviewed for pain management. The failure to thoroughly assess resident pain on admission, develop an individualized care plan (CP) in collaboration with the resident, their representative and practitioner, implement the CP, monitor for adverse consequences, notify the resident representative of medication changes, and document resident conditions, placed residents at risk for untreated pain, medication overdose, hospitalization, and diminished quality of life.Findings included.<Facility Policy>Review of the 09/23/2025 revised Pain Assessment and Management Policy showed all residents would be assessed for pain indicators on admission, quarterly, and with any change in condition; an individualized pain management CP would be developed and initiated when pain indicators were identified. The policy showed the facility would collaborate with the prescriber, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents' Care Plans (CPs) were comprehensive and implemented for 6 of 18 (Residents 139, 63, 6, 8, 69, & 14) sample residents whose CPs were reviewed. This failure placed residents at risk for unmet care needs, frustration, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's 09/11/2024 Comprehensive Care Plans and Revisions policy, the facility would develop a comprehensive CP for each resident within seven days of completion of a comprehensive assessment. <Resident 139> According to the 03/04/2025 admission Minimum Data Set (MDS - an assessment tool) Resident 139 required substantial/maximal assistance with bathing and had a moderate memory impairment. The MDS showed Resident 139 admitted to the facility on [DATE]. The MDS showed Resident 139 had a highly transmissible gastrointestinal infection that required isolation. Review of the 02/27/2025 ADL Assistance . CP included a goal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to facilitate quarterly care conferences for 5 of 8 residents (Resident 63, 77, 8, 14, & 64) reviewed for care planning, and failed to ensure Care Plans (CPs) were revised as required for 1 of 19 samples residents (Resident 80). Theses failures placed residents at risk for unmet care needs, unnecessary care, frustration, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's 09/05/2024 Comprehensive Care Plans and Conferences policy, the facility would ensure each resident, and their representative if applicable, would be involved in developing the CP. The policy showed the facility had a responsibility to assist residents to engage in the care planning process by holding the care conference at the time of day when the resident functioned best, and to encourage the resident's representative to participate in the care planning and attend the care conference. The policy showed CPs should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-18 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure physician orders were clarified for 3 of 5 sampled residents (Residents 8, 14, & 13) reviewed for unnecessary medications, and failed to ensure residents with multiple as-needed (PRN) pain medications had parameters to their orders for 3 of 5 residents (Residents 13, 14, & 8) reviewed for pain. These failures placed residents at risk for ineffective treatments, unmet pain management needs, overmedication, medications errors, and delayed treatment. Findings included . <Clarifying Orders> <Resident 8> According to a 12/24/2024 Annual Minimum Data Set (MDS - an assessment tool) showed Resident 8 had no memory impairment. The MDS showed Resident 8 admitted to the facility on [DATE]. The MDS showed Resident 8 had no bed rails in use on their bed. Review of Resident 8's health records showed a 01/23/2023 evaluation for use of bed rails documenting the use of bilateral quarter bed rails to Resident 8's bed. Resident 8's health records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an environment free of accident hazards for 2 of 4 units (Units 100 & 200), ensure wheelchairs were assessed for safety prior to use for 1 of 9 residents (Resident 63) reviewed for positioning/mobility, and failed to ensure sharps and chemicals were stored safely for 1 of 4 shower rooms (100 Hall Shower Room) reviewed. The failure to ensure hot water was maintained within safe limits, wheelchairs were assessed for safety prior to use, and shower rooms were free of hazards placed residents at risk for burns, exposure to sharps and chemicals, wheelchair accidents, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's 01/21/2025 Hot Water Temperature Inspection Policy, the facility would monitor temperatures weekly. The policy showed hot water temperatures could reach hazardous temperatures in hand sinks, showers, and tubs accessible to residents, and many residents in long-term care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-18 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Dietary Manager (Staff J) had the required qualifications to perform their duties for 1 of 1 facility kitchens. The failure to ensure a Dietary Manager without the required certification had fulltime support from a Registered Dietician (RD) placed all residents at risk of receiving a menu prepared by staff without the required competencies and skills to provide food and nutrition services. Findings included . During kitchen rounds on 03/11/25 Staff J at 8:35 AM (Incoming Dietary Director) provided access to the kitchen and stated they were in charge. In an interview on 03/18/2025 at 11:14 AM Staff J stated they did not complete the required dietary manager training. Staff J stated the previous Dietary Director left sooner than anticipated. Staff J stated the facility's Registered Dietician (RD) did not work a fulltime schedule at the facility. In an interview on 03/18/2025 at 12:01 PM Staff Q (RD) stated they were also the dietician for a sister facility. Staff Q stated they worked at the facility on Tuesdays…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-18 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide education for the influenza vaccination and administer a pneumococcal (pneumonia) vaccination within the recommended timeframe for 4 (Residents 8,14, 13, & 64) of 5 residents reviewed for vaccinations. This failure placed residents at risk of experiencing complications, not being able to make an informed decision, and contracting pneumonia, with its associated complications. Findings included . <Policy> According to a facility policy titled, Pneumococcal Vaccine Policy for Residents, revised 01/28/2025, each resident would be offered the pneumococcal vaccine. The policy showed there would be documentation in resident health records of historical pneumococcal vaccination. The policy showed the facility would readdress refusals annually and show documentation of doing so. The policy showed education would be provided to the residents regarding the benefits and potential side effects and consent would be obtained. According to the facility policy titled, Influenza Vaccine Policy for Residents, revised 01/28/2025, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-18 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide education on the benefits and potential side effects of the Covid-19 (C19) vaccination for 4 of 5 sampled residents (Resident 8, 14, 13, & 64) and provide education on the benefits and potential side effects of the C19 vaccination for 1 of 1 sampled staff (Staff U - Restorative Aide) reviewed for vaccinations. This failure placed residents, their representatives, and staff at risk of not being given the opportunity to make an informed decision regarding their medical care, potential complications of a communicable disease, and a decreased quality of life. Findings included . <Policy> According to a facility policy titled, Covid-19 (SARS-CoV-2) Vaccination Program Policy for Associates, revised 11/27/2024, showed the facility would provide education regarding the benefits and potential side effects associated with the C19 vaccine and offer the vaccine unless it was medically contraindicated, or staff member had already been immunized. The policy showed the facility would maintain a copy of the education material…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-18 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement a system to ensure 1 of 1 (Staff CC) nursing aides reviewed for training received the required training for continued competency of no less than 12 hours per year. The failure to implement a system to provide mandatory training on dementia management, abuse prevention, and other specialized resident needs placed residents at risk for abuse, neglect, emotional distress, and physical injury. Findings included . In an interview and record review on 03/17/2025 at 1:42 PM, Staff C (Regional Director of Clinical Services) reviewed the personnel file for Staff CC and found no training documents related to abuse, neglect, exploitation, infection control, communication, resident rights, or cultural competency after Staff CC's hire date of 08/05/2024. Staff C stated the facility currently had no staff development coordinator who tracked nursing assistants continuing education and annual training requirements for mandatory topics or the topics related to resident population's special needs. REFERENCE: WAC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate care in a manner that promoted dignity for 1 of 2 (Resident 31) residents reviewed for dignity, and 1 supplemental resident (Resident 16) reviewed for care conference choices. The failure to provide adequate notice prior to a care conference and honor resident's preferences left residents at risk for feelings of diminished self-worth and embarrassment. Findings included . <Facility Policy> According to the facility's revised 09/26/2024 Dignity policy, each resident had the right to be treated with dignity and respect. Interactions and activities with residents by staff would focus on maintaining and enhancing the resident's self-esteem, and self-worth and incorporate the resident's goals preferences and choices. Staff must respect the resident's individuality as well as honor the value of their input. <Resident 31> According to a 02/18/2025 admission Minimum Data Set (MDS-an assessment tool), Resident 31 could make themselves understood and understood others in conversation. Resident 31 had a cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 67 citations
  • Potential for harm · Dcited before2025-03-18 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain resident consent for the Covid-19 (C19) vaccination for 4 of 5 sampled residents (Residents 8, 14, 13, & 64) reviewed for vaccinations, obtain resident consent prior to administration of psychotropic medication for 1 of 5 residents (Resident 14) reviewed for unnecessary medications, and obtain consent prior to utilization of a tilt-in-space wheelchair for 1 of 9 residents (Resident 63) reviewed for positioning and mobility. This failure placed residents at risk for loss of autonomy, entrapment, injury, and loss of the opportunity for alternative treatment options. Findings included . <Policy> According to the facility's 09/10/2024 Resident Rights policy, residents had the right to be informed in advance of the care of the care to be furnished. The policy showed residents had the right to refuse treatment. According to the facility's 09/06/2024 Physical Restraint Use policy defined a physical restraint as any device that was attached…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Base on record review, and interview, the facility failed to implement a system to ensure Advanced Directives (AD) were in place for 3 (Residents 63, 14, & 77) of 7 residents reviewed for ADs. The facility failed to provide information indicating residents were informed, educated, or offered assistance to formulate an AD. This failure placed residents at risk of losing their right to have their stated preferences/decisions honored regarding medical treatment and end-of-life care. Findings included . <Facility Policy> According to the facility's 09/26/2024 AD Policy showed residents or their representatives would receive materials explaining their right to formulate an AD upon admission. The policy showed if a resident already had an AD, the facility's social worker would request a copy and and add it to the resident's record. <Resident 63> According to the 01/22/25 Annual Minimum Data Set (MDS - an assessment tool) Resident 63 had intact cognition and diagnoses including heart failure and a kidney condition. According to the Resident is [their] own decision maker . Care Plan (CP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a safe, clean, and comfortable environment was provided to residents. Facility failure to keep rooms free of wall gouges, room furniture in good repair, and hot water at a comfortable temperature for 2 of 4 units (Units 400 & 100) left residents at risk for a less-than-homelike environment. Findings included . <Policy> According to a facility policy titled, Resident Belongings and Home Like Environment, revised 06/12/2024, the facility would provide a safe, clean, comfortable, and homelike environment. <room [ROOM NUMBER]> Observations on 3/11/2025 at 1:54 PM showed room [ROOM NUMBER] had deep gouges and exposed drywall on the wall behind the head of the resident bed. <room [ROOM NUMBER]> Observations on 03/17/2025 at 9:40 AM showed room [ROOM NUMBER] had deep gouges and exposed drywall on the wall behind the head of the resident bed. <room [ROOM NUMBER]> In an interview on 03/18/2025 at 10:00 AM Resident 43 stated they told the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system by which residents/representatives received required written notice at time of transfer/discharge, or as soon as soon as practicable and ensure a system by which the office of the State Long-Term Care Ombudsman (LTCO - an advocacy group for individuals residing in nursing homes) received required resident transfer/discharge information for 2 of 3 residents (Residents 8 & 69) reviewed for hospitalizations. Failure to ensure written transfer notifications were provided to residents and/or their representatives, in a language and manner they understood, placed residents at risk for not having an opportunity to make an informed decision about the transfer/discharge. The failure to ensure required notifications were completed, prevented the LTCO office the opportunity to educate residents and advocate for them regarding the discharge process. Findings included . <Policy> According to a facility policy titled, Notice of Transfers and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide the resident and/or the representative a written notice of the facility's bed hold policy, at the time of transfer or within 24 hours, for 3 of 3 residents (Residents 8, 69, & 64) reviewed for hospitalizations. This failure placed residents and their representatives at risk of not being informed of their right to, and the cost of, holding the residents bed while hospitalized that was necessary for decision making. Findings included . <Policy> According to a facility policy titled, Bed-Hold, revised 09/05/2024, the facility would give the resident a copy of the facilities bed hold policy upon transfer or within 24 hours of transfer. The policy showed documentation of providing the bed hold policy would be in the residents records for each transfer/discharge. <Resident 8> According to a 12/24/2024 Annual Minimum Data Set (MDS - an assessment tool) Resident 8 had no memory impairment. The MDS showed Resident 8's most recent reentry into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a Level II Preadmission Screening and Resident Review (PASRR - a mental health screening required prior to nursing home admission) evaluation was completed and/or incorporated into the Care Plan (CP) for 2 of 8 residents (Residents 26, 43) reviewed for PASRR. This failure placed residents at risk for unmet mental health care needs, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's revised 09/24/2024 PASRR policy the facility would ensure potential admissions were screened for possible Serious Mental Illness (SMI) or Intellectual Disabilities (ID). A positive Level I screening required an in-depth evaluation by the state authority, known as a PASRR Level II. The PASRR process required the facility to notify the appropriate state mental health authority when a resident with a mental disorder or intellectual disability had a significant change in their physical or mental condition. The policy showed recommendations from the PASRR Level II determination and PASARR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR) assessments were completed for 2 of 6 residents (Resident 64 & 69) reviewed for PASRR screening. The failure to ensure PASRR screening was complete and accurate left residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs. Findings included . <Policy> According to a facility policy titled, Pre-admission Screening and Resident Review, revised 09/26/2024, showed if a level I PASRR indicated Serious Mental Illness (SMI), a level II PASSR referral to the state designated authority would be made prior to admission to the facility. <Resident 64> According to a 12/13/2024 Annual Minimum Data Set (MDS- an assessment tool) Resident 64 admitted to the facility on [DATE]. The MDS showed Resident 64 had diagnoses of, but not limited to, anxiety disorder and depression. Review of Resident 64's health records showed they had SMI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide necessary care and services for 1 of 1 resident (Resident 77) reviewed for communication. Failure to provide communication assistance for residents where English was a second language placed residents at risk of miscommunication, unmet care needs, and quality of care. Findings included . <Policy> According to a facility policy titled, Language Access Services and Effective Communication, revised 01/07/2025, the facility would ensure residents, where English was not their primary language, would have access to interpreters/translators and other aides needed without cost. <Resident 77> According to an 11/05/2024 admission Minimum Data Set (MDS - an assessment tool) Resident 77 admitted to the facility on [DATE]. The MDS showed Resident 77's preferred language was their primary language. The assessment showed Resident 77 needed an interpreter to communicate with the doctor and health care staff. Review of an 11/08/2024 communication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with Activities of Daily Living (ADL - bathing etc.) to residents dependent on staff assistance for 1 (Resident 139) of 5 residents reviewed for ADL. The failure to provide bathing assistance to residents placed residents at risk for poor hygiene, skin breakdown, and feelings of diminished self-worth. <Facility Policy> According to the facility's 09/10/2024 ADL policy showed residents unable to perform their own ADL would receive the necessary assistance to maintain good grooming, and personal hygiene. <Resident 139> According to the 03/04/2025 admission Minimum Data Set (MDS - an assessment tool) Resident 139 required substantial/maximal assistance with bathing and had a moderate memory impairment. The MDS showed Resident 139 admitted to the facility on [DATE]. The MDS showed Resident 139 had a highly transmissible gastrointestinal infection that required isolation. According to the 02/27/2025 bathing preferences form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement a system to ensure Physician's Orders for Life Saving Treatments (POLSTs) were implemented for 2 of 22 sample residents (Residents 32 & 16) and one supplemental resident (Resident 60), related to lifesaving treatment orders. The failure to follow the POLST instructions for Cardiopulmonary Resuscitation (CPR) (Resident 32) or ensure the POLST was readily available (Residents 16 & 60) placed residents at risk for receiving unwanted CPR, avoidable trauma, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's [DATE] CPR policy, when a resident admitted to the facility, staff would verify if the resident had any Advanced Directives (legal documents that provide instructions for medical care when a resident cannot communicate their own wishes) and if not, verify if the resident did not wish to receive CPR. The policy showed if the resident did not want CPR, a physician's order would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure 3 of 3 residents (Resident 8, 13, & 64) reviewed for Edema (fluid retention in the body) received the necessary care and services they required in accordance with professional standards of practice. The facility failure to assess and monitor residents with edema placed residents at risk for complications, worsening conditions, and a diminished quality of life. Findings included . <Resident 8> According to a 12/24/2024 Annual Minimum Data Set (MDS - an assessment tool) Resident 8 reentered the facility on 08/08/2024. The MDS showed Resident 8 had diagnoses of, but not limited to, heart failure with edema. The MDS showed Resident 8 received diuretic medication during the assessment period. Review of an 11/02/2023 diuretic therapy Care Plan (CP) showed Resident 8 received diuretic medication for edema. Review of Resident 8's health records showed a 08/08/2024 physician's order for a diuretic medication given daily for edema. Resident 8's health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure fresh water was offered for 5 of 5 residents (Residents 8, 14, 13, 69, & 64) reviewed for hydration. Failure to offer fresh water daily placed residents at risk of dehydration, potential risk for medical complications, and decreased quality of life. Findings included <Policy> According to a facility policy titled, Hydration and Nutrition, revised 09/10/2024, each resident would be offered fluids to maintain proper hydration. The policy showed fluids would always be available to residents and a hydration cart may be utilized. <Resident 8> According to a 12/24/2024 Annual Minimum Data Set (MDS - an assessment tool) Resident 8 reentered the facility on 08/08/2024. The MDS showed Resident 8 had no memory impairment. In an observation and interview on 03/12/2025 at 1:30 PM Resident 8's water pitcher was empty. At this time Resident 8 stated the staff do not offer fresh water and they only get it if they ask. Observations on 03/13/2025 at 10:16 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 1 of 4 residents (Resident 43) reviewed for respiratory care, were provided the care they required, consistent with professional standards of practice. Failure to ensure oxygen delivery was provided according to physician ordered flow rates and failure to monitor oxygen equipment, placed residents at risk of respiratory discomfort, oxygen-related accidents, and a decreased quality of life. Findings Included . <Facility Policy> According to the revised 10/11/2024 Oxygen Administration Policy, the facility must ensure that a resident who needs respiratory care was provided such care, consistent with professional standards of practice and the person-centered care plan. Oxygen orders should be written for a specific flow rate required by the resident. <Resident 43> According to the 12/03/2024 Annual Minimum data set (MDS - an assessment tool) Resident 43 had a diagnosis of chronic obstructive pulmonary disease (COPD) and required oxygen therapy. According to the 12/03/2024 COPD care plan (CP), staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain consent prior to implementing bed rails/bed against the wall for 2 of 3 residents (Resident 8 & 69) and complete a safety assessment for the bed against the wall for 1 of 3 residents (Resident 69) reviewed for accident hazards. The failure to obtain consent and complete a safety assessment prior to implementing bed rails/bed against the wall placed residents at risk for injury, entrapment, and other negative health outcomes. Findings included . <Policy> According to facility policy titled, Bed Rails - Safe and Effective Use of Bed Rails, revised 09/06/2024, the facility would review the risks and benefits of bed rail use with the resident/representative prior to installation, complete a safety assessment, and obtain the resident/representatives consent. The policy showed a comprehensive care plan would be developed for the use of bed rails within 48 hours of installation. <Resident 8> According to a 12/24/2024 Annual Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure 1 of 4 sampled residents (Resident 80) reviewed for mood and behavior was evaluated for potential mental health services to address demonstrated ongoing behaviors and failed to notify the provider of changes in behavior. This failure placed Resident 80 at risk for untreated mental health issues and other negative health issues. Findings included . <Resident 80> According to the 01/28/2025 admission Minimum Data Set (MDS - an assessment tool) Resident 80 had diagnoses including depression, a cognitive communication deficit, and failure to thrive and received an antidepressant medication. Review of the 02/04/2025 Antidepressant Care Plan (CP) showed staff were to report changes in behavior and mood. Review of a 01/24/2025 physician order showed staff were to monitor Resident 80's exhibited behavior including verbal abuse. Staff were to redirect the resident and provide one-on-one services and chart in the progress notes. Review of the progress notes showed nursing staff documented on 03/04/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: ensure medication refrigerator temperatures were monitored for 1 of 2 medication rooms (100/200 Unit); ensure expired medications and biologicals were disposed of appropriately for 1 of 2 medication rooms (300/400 Unit); and ensure medications and biologicals were secured for 1 of 6 Residents (Resident 31) reviewed for medication storage. These failures placed residents at risk for receiving the wrong medications, expired medications, and other negative health outcomes. Findings included . <Facility policy> According to the revised 09/13/2024 Medication Storage in Refrigerator/Freezer policy the facility would ensure all medications and biological were stored in the appropriate temperatures. Safe temperatures for refrigeration were between the range of 36 degrees to 46 degrees Fahrenheit. <Medication room [ROOM NUMBER]/200> Observation on 03/13/2025 at 2:33 PM of 100/200-unit medication room showed the medication refrigerator temperature…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure confidentiality of resident records was maintained for 1 of 4 medication carts (100 hall medication cart) reviewed. This failure placed residents at risk for a violation of their rights to privacy. Findings included . <Policy> According to a facility policy titled, Resident Rights, revised 09/10/2024, the facility must protect and promote the rights of the residents. The policy showed residents had the right to privacy and confidentiality of their medical information. <100 hall medication cart> In an observation and interview on 03/11/2025 at 12:33 PM Staff O (Licensed Practical Nurse) walked away from their medication cart with a list of all residents on 100 hall with their health information unsecured and in view. Staff O stated they were expected to maintain confidentiality of all resident information but did not. Staff O stated it was important to maintain confidentiality of resident information for their rights. In an observation and interview on 03/12/2025 at 12:33 PM Staff P (Registered Nurse)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure effective coordination of care between the facility and hospice staff and failed to implement and develop a coordinated Care Plan (CP) for 1 of 2 residents (Resident 25) reviewed for hospice services. The failure to implement a system by which consistent communication between the facility and hospice staff occurred placed residents at risk for not for receiving necessary care and services, avoidable discomfort, and other negative health outcomes. Findings included . <Facility Policy> According to facility's revised 11/19/2024 Hospice policy, the facility would ensure the resident's CP included the most recent hospice plan of care and a description of services provided by the facility to attain or maintain the residents highest practicable physical, mental, and psychosocial wellbeing. The facility must designate a member of the team to ensure the resident received quality care in collaboration with the facility staff and the hospice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <TBP Implementation> <Resident 84> According to the 02/21/2025 admission MDS Resident 84 had a Multidrug-resistant Organism (MDRO - a difficult to treat infectious organism) infection and surgical wounds. The MDS showed Resident 84 used an antibiotic medication. According to a 02/17/2025 physician's order Resident 84 required contact precautions (a type of TBP requiring anyone who entered the room to utilize specified Person Protective Equipment (PPE) before entry) related to their MDRO infection. Observation on 03/12/25 at 12:28 PM showed Enhanced Barrier Precautions (a system of PPE usage required for certain conditions that only required facility staff to use PPE when close contact with the resident was anticipated) were in place instead of the contact precautions ordered. In an interview on 03/18/2025 at 1:07 PM Staff B stated the sign on the door should reflect the order but did not.Based on observation, interview, and record review the facility failed to appropriately store resident respiratory equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0940 — failed to train staff — isolated
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure qualified nursing staff were provided training and specialized training for 4 of 5 staff members (Staff I [Infection Preventionist], Staff K [Licensed Practical Nurse], Staff CC [Certified Nursing Assistant - CNA] and Staff S [CNA] sampled for staff training. These failures placed residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the undated Facility Assessment showed staff were to be trained upon hire, annually, and as needed in the areas of communication, resident rights-ensuring staff were educated on residents rights and to properly care for its residents, abuse and neglect, infection control, person centered care, resident changes in condition, cultural competency, and quality assurance and performance improvement. Review of staff training records did not show documentation (Staff I, Staff K & Staff CC) received training upon hire or annual training of facility assessment trainings. In an interview on 03/17/2025 at 12:18 PM Staff DD (Staffing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-31 · tag F0559 — pattern
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a written explanation to residents and/or their representative for a facility initiated room change for 4 of 7 residents (Residents 14, 13, 12, & 11) reviewed for room moves. The failure to discuss reasons for a room move, provide written notification, provide an opportunity for the resident to see the new location and meet the new roommate, or inform roommates of a new person moving into the room placed residents at risk for feeling frustrated, powerless, and a diminished quality of life. Findings included . <Policy> Review of the facility policy Resident Room Relocation revised 09/05/2024 showed when a resident was moved at the request of the facility, the resident and/or their representative would receive an explanation in writing of why the move was required. The policy showed the resident should be provided the opportunity to see the new location, meet the new roommate and ask questions about the move. The policy showed a resident receiving a new roommate should be given as much advanced notice as possible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-31 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a system to assess resident's need for the use of an air mattress, determine required settings of the air mattress, recognize or assess risk factors of the use of an air mattress, inform and educate residents or their representatives of the risks of using an air mattress including falls and/or injury, obtain informed consent from the resident or their representative for the use of an air mattress, implement a resident-directed care plan for the use of an air mattress, monitor the mattress function, condition, and individualized pump settings, re-evaluate the ongoing use of air mattresses for each resident to ensure necessity of use, and train staff to use the air mattress and assessed settings during care to ensure resident safety for 7 of 7 residents (Residents 1, 2, 3, 4, 5, 6, & 7) reviewed for accidents and hazards. This failure placed 11 current residents observed using air mattresses at risk of falls, injury,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-07 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure incident reports were completely and thoroughly investigated for 2 of 3 residents (Residents 4 & 7) whose facility investigation reports were reviewed for injuries of unknown origin. The failure to initiate, conduct a thorough investigation, and correct alleged violations left residents at risk for unidentified abuse and/or neglect, repeated incidents, and a decreased quality of life. Findings included . <Facility Policy> Review of the Abuse - Conducting an Investigation facility policy, revised 06/17/2024, showed allegations of abuse, including injuries of unknown source, were promptly and thoroughly investigated so the facility could take appropriate corrective action as a result of the investigation findings. The policy showed the facility must have evidence to support that all alleged violations were thoroughly investigated within five working days of the incident occurring. The policy showed the written summary of the investigation should include a review of all circumstances surrounding the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one of four abuse allegations reviewed were identified as such and reported to the State Survey Agency as required. The facility failed to report an allegation of abuse by Resident 4 towards Resident 3. Failure of the facility to report allegations of abuse placed residents at risk for additional abuse. Findings included . Review of the facility Abuse - Reporting and Response policy, revised 10/13/2023 showed the facility would report alleged violations related to abuse and report the results of all investigations to the proper authories within prescribed timeframes. The facility would ensure that all alleged violations involving abuse, and/or neglect were reported immediately, or not later than 24 hours if the events that caused the allegation did not involve abuse and did not result in serious bodily injury to the facility administrator and other officials, including to the State Survey Agency in accordance with state law through established procedures. During an interview on 04/03/2024 at 11:42 AM Resident 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure allegations of abuse were thoroughly investigated for two of four abuse allegations reviewed. The facility failed to investigate an allegation of abuse by Resident 4 towards Resident 3, failed to conduct a thorough investigation of abuse of Resident 2 by Resident 1 and failed to identify or implement preventative measures. Failure of the facility placed residents at risk of continued abuse and a diminished quality of life. Findings included . <Residents 3 & 4> During an interview on 04/03/2024 at 11:42 AM Resident 3 stated the other night they were lying in bed and Resident 4 threw a plate and it hit them in the eye. Resident 3 stated they were hit on the toe the same time they were hit on the eye. Resident 3 stated if Resident 4 wanted something and did not get it they threw stuff, which hit them. Resident 3 stated one night Resident 4 threw a whole tray with food, silverware, etc. Resident 3 stated they try to get out of the way, they usually just get up and leave the room. Resident 3 stated they were afraid to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement an effective infection control program with monitoring to demonstrate ongoing analysis and trending of infectious organisms resulting in staffs inability to identify trends and implement interventions, placing residents at risk for facility acquired infections.1) The facility failed to ensure: Accurate notification was provided to the Department of Health (DOH) for 2 of 9 (Residents 74 & 244). 2) Ensure residents were monitored for symptoms of infection for 3 of 9 (Residents 48, 494, & 11). 3) Ensure Personal Protective Equipment (PPE) was utilized correctly for 1 of 9 (Resident 14). 4) Ensure Transmission Based Precaution (TBP) recommendations were followed (Resident 14). 5) Ensure Hand Hygiene (HH) principles were followed for 3 of 9 (Residents 19, 47, & 6). 6) Ensure areas for cross contamination were identified and corrected for 1 of 9 (Resident 10). 7) Ensure noncleanable surfaces were identified and removed from patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-10 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Care Plans (CPs) were implemented and revised as needed for 8 of 19 sample residents (Residents 73, 34, 19, 47, 244, 84, 14, & 75) whose CPs were reviewed. The failure to ensure CPs were implemented or revised when necessary left residents at risk for unmet care needs, frustration, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's 08/22/2023 Comprehensive Care Plans and Revisions policy, the facility would ensure all residents' CPs were comprehensive, reviewed and revised periodically, and completed timely. The policy showed each resident and/or their representative was involved in CP development as applicable. <Resident 73> According to the 12/12/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 7 had intact memory and thinking, and had diagnoses including heart failure, muscle weakness, and a need for assistance with personal care. The MDS showed Resident 73 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-10 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 5 of 20 sample residents (Residents 16, 20, 69, 10, & 73) received the necessary care and services in accordance with their comprehensive person-centered plan of care. The failure to follow physicians' orders (Residents 16, & 20), provide treatment to non-pressure skin (Residents 69), provide less frequent blood sugar checks (Resident 10), assess Range of Motion (ROM) issues (Resident 73) left residents at risk for unfollowed physician orders, unmanaged skin impairment, discomfort, ongoing infection, high blood sugar, reduced hand ROM function, and other negative health outcomes. Findings included . <Facility Policy> The facility's 03/31/2023 Skin Integrity & Pressure Ulcer/Injury Prevention Management policy showed decreased mobility, heart failure, malnutrition, and peripheral venous insufficiency with edema increased a resident's susceptibility to develop pressure injuries. This policy showed all residents upon admission were at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 4 of 5 sample residents (Residents 10, 41, 20, & 84) and 2 supplemental residents (Residents 13 & 12) reviewed for respiratory care were provided care and services consistent with professional standards of practice. The facility's failure to deliver oxygen therapy according to physician ordered flow rates (Resident 10 & 84), monitor respiratory status while receiving supplemental oxygen (Resident 10 & 84), and maintain oxygen equipment (Residents 10, 84, 41, 20, 13, & 12) placed residents at risk for potential negative outcomes such as over or under oxygenation, respiratory discomfort, infections, and a decreased quality of life. Findings included . <Facility Policy> The facility's 09/26/2023 Oxygen Administration/Safety/Storage/Maintenance policy showed oxygen would be administered in accordance with the PO and current standards of practice. The policy outlined for the purpose of infection control, the staff would change oxygen supplies weekly and when visibly soiled; equipment should be dated when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-10 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 3 (Residents 73, 18, & 25) of 5 residents whose medication regimens were reviewed, and 2 supplemental residents (Residents 84 & 75) were free of unnecessary psychotropic medications. This failure left residents at risk for receiving unnecessary psychotropic medications, adverse side effects, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's October 2022 Psychotropic Medication Use policy, psychotropic medications must be prescribed for a diagnosed condition. The policy showed the facility should not use psychotropic medications to address behaviors without first determining if there was a medical, physical, functional, psychological, social, or environmental cause. The policy showed psychotropic medications should only be used in non-pharmaceutical approaches and if interventions were unsuccessful. The policy showed psychotropic medications should only be prescribed as-needed (PRN) for 14 days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform residents of the risks and benefits associated with psychotropic medication therapy (medications that affected the mind, emotions, and behavior), and obtain their consent for prescribed psychotropic medications for 2 of 7 residents (Residents 69 & 75) reviewed for psychotropic medications. These failures detracted from the residents' ability to exercise their right to make informed treatment decisions and their right to decline treatment. Findings included . <Resident 69 > According to an 11/02/2023 Significant Change Minimum Data Set (MDS - an assessment tool), Resident 69 had no memory impairment and was taking an Antidepressant (AD) medication since admission to the facility. Review of Resident 69's order summary showed a 08/16/2023 order for an AD medication to be administered daily to Resident 69. Review of Resident 69's August 2023, September 2023, October 2023, November 2023, December 2023, and January 2024 medication administration records showed Resident 69 received the AD medication as ordered. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care which upheld their right to dignity. Facility staff failed to provide a dignified existence for 2 of 20 residents (Resident 75 & 51) reviewed for dignity. These failures placed residents at risk for invasion of privacy and had the potential to negatively impact the residents' quality of life. Findings included . <Resident 75> According to a 12/07/2023 admission Minimum Data Set (MDS - an assessment tool) Resident 75 admitted to the facility on [DATE] and had severe memory impairment. This assessment showed Resident 75 had a urinary catheter (tubing to assist voiding urine) during the assessment period. Record review showed Resident 75 had an order for the catheter since admission to the facility on [DATE]. The 11/29/2023 catheter order directed staff to provide catheter care every shift. Observations on 01/03/2024 at 9:54 AM, 01/04/2024 at 11:12 AM, and 01/05/2024 at 7:26 AM showed Resident 75 with their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to honor residents' rights to make choices of bathing for 3 of 4 residents (Resident's 75, 18, & 57), and choices of hair length for 1 of 4 residents (Resident 75) reviewed for choices. Failure to honor resident choices placed residents at risk for impaired hygiene, lack of choice, and a diminished quality of life. Findings included . <Facility Policy> According to the facility's 09/25/2023 Resident Rights policy, all residents had the right to make choices about their schedule and health care. The policy showed residents had the right to self-determination. The policy directed staff to ensure each resident was treated in a manner that promoted maintenance or enhancement of their quality of life. <Bathing> <Resident 75> According to the 12/07/2023 admission Minimum Data Set (MDS - an assessment tool) Resident 75 had severe memory impairment and required maximal assistance with bed mobility, transfers, and personal hygiene. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain, renew as needed, and/or failed to provide assistance in the formulation of an Advanced Directive (AD - a document describing a resident's wishes for care if they became incapacitated) for 3 of 10 residents (Residents 19, 47, & 14) reviewed for ADs. This failure left residents at risk for losing the right to have their preferences and choices honored during emergent and end-of-life care. Findings included . <Facility Policy> According to the facility's [DATE] Advance Directives and Advance Care Planning policy residents had the right to execute an AD. The policy showed residents would be educated on their right to formulate an AD, which was the responsibility of the facility's Social Services department. The policy showed residents' decisions on whether to formulate an AD should be documented in the record. The policy did not address how to manage an expired guardianship (a document granting legal responsibility to another party when a person was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to timely complete, thoroughly investigate, and provide prompt resolutions for complaints brought forth by residents and their representatives for 3 of 19 sample residents (Residents 34, 57, & 14) reviewed for grievances. Failure to ensure concerns about missing property (Resident 34), room noise (Resident 57), and incontinent care (Resident 14) were addressed and resolved placed residents at risk for misappropriation, frustration, neglect, and a diminished quality of life. Findings included . <Facility Policy> The facility's 09/25/2023 Grievance Program showed the facility would ensure prompt resolution of all grievances regarding resident rights within a reasonable expected timeframe. The policy showed any associate could assist in the completion of a Concern & Comment Form if a resident, family member, or guest expressed a concern or comment. The policy showed recordkeeping was maintained for grievances including the date of the grievance, a summary statement, steps taken to investigate, a conclusion to show…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to report allegations of abuse and/or neglect, including injury of unknown origin, within five working days of the incident for 1 of 1 closed records (Resident 93) reviewed for death in the facility. This failure placed residents at risk for repeated incidents and unidentified abuse and/or neglect. Findings included . <Facility Policy> The facility's [DATE] Incident and Reportable Event Management policy showed the facility would ensure all alleged violations involving abuse and neglect including injuries of unknown source were reported immediately no later than two hours after an event/allegation happened and/or was made. The policy, under the heading External Notifications, showed the facility should immediately report injuries of unknown origin to officials in accordance with state law including state survey and certification agencies. The policy showed the final investigation report was due to state licensing and certification agencies…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to initiate and thoroughly investigate the occurrences of events for 1 of 1 closed records (Resident 93) reviewed for death in the facility and for 1 of 4 residents (Resident 25) reviewed for falls. The failure to initiate, conduct a thorough investigation, and correct alleged violations left residents at risk for unidentified abuse and/or neglect, repeated incidents, and a decreased quality of life. Findings included . <Facility Policy> The facility's [DATE] Incident and Reportable Event Management policy showed the facility defined an accident as any unexpected or unintentional incident which resulted or could result in injury to a resident including a fall. The policy showed unless there was evidence suggesting otherwise, when a resident was found on the floor, a fall was considered to have occurred and the licensed nurse should perform an investigation to determine the most likely cause of the event. The policy showed the Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were comprehensively assessed using the Centers for Medicare and Medicaid (CMS) specified Resident Assessment Instrument (RAI - a guide directing staff on how to accurately assess the status of residents) process and/or complete a Significant Change Minimum Data Set (MDS - an assessment tool) for 1 of 1 residents (Resident 14) who experienced a significant change in their health status. Failure to identify a significant cognitive decline and an increased need for Activities of Daily Living (ADL) assistance placed Resident 14 and other residents at risk for delayed care planning, further ADL decline, unmet care needs, and a decreased quality of life. Findings included . <RAI process> The October 2023 RAI manual defined a significant change as a major decline in a resident's status that would not normally resolve itself or was not self-limiting; impacted more than one area of the resident's health status; and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR) assessments accurately reflected residents' mental health conditions at the time of admission or were revised to reflect mental health changes for 2 of 5 sample residents (Residents 73 & 25) whose PASRRs were reviewed. These failures placed residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs. Findings included . <Facility Policy> According to the facility's 09/25/2023 PASRR policy, all residents would be screened for serious mental illness, intellectual disability, and related conditions prior to admission. The policy showed all residents with newly evident or possible serious mental disorders . or intellectual disabilities would be referred back to the state PASRR agency for review. <Resident 73> According to the 12/12/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident had intact memory and demonstrated no alteration of mood or behaviors. The MDS showed Resident 73…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure: Physician's Orders (POs) were clarified for 2 (Residents 75 & 18) of 19 sample residents; Abnormal Involuntary Movement Scale (AIMS) assessments were completed as required for 1 (Resident 16) of 7 residents reviewed for behavior. These failures left residents at risk for unmet care needs, inappropriate treatment, abnormal movements, and other negative health outcomes. Findings included . <Clarifying Physician Orders> <Resident 75> According to a 12/07/2023 admission Minimum Data Set (an assessment tool - MDS) Resident 75 admitted to the facility on [DATE] and had severe memory impairment. This MDS showed Resident 75 had a catheter (tubing to assist the passing of urine) during the assessment period. The 11/29/2023 catheter Care Plan (CP) showed Resident 75 had a catheter. The CP did not show the type of catheter (indwelling - connected at the urethra, or suprapubic - connected directly to the bladder through a surgical hole), the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure assistance for Activities of Daily Living (ADL - personal care such as bathing/showering, dressing, getting in and out of bed or a chair) were provided for 4 (Residents 87, 47, 34, & 19) of 14 sample residents assessed to require ADL assistance. The failure to ensure dressing and shaving (Resident 87), bathing (Resident 47 & 34), oral care (Resident 34), and nail care (Resident 19) was provided as needed left residents at risk for unmet ADL needs, odors, tooth decay, and other negative health outcomes. Findings included . <Facility Policy> The facility's 08/23/2023 ADL policy showed residents would receive assistance as needed to complete ADLs. The policy showed the facility staff must provide ADL care and services when needed. <Dressing and Shaving> <Resident 87> According to the 11/07/2023 admission Minimum Data Set (MDS - an assessment tool), Resident 87 was assessed with memory impairment. This MDS showed Resident 87 had weakness on one side of their body and required one to two-person assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were provided with a program of individualized activities for 3 of 5 sampled residents (Residents 19, 244, & 75) and 1 supplemental resident (Resident 51). The failure to consistently implement meaningful, individualized activity programs left residents at risk for boredom, frustration, isolation, and a diminished quality of life. Findings included . <Facility Policy> According to the facility's 09/21/2023 Activity Policy, the facility should implement an ongoing program of resident-centered activities that incorporated resident's interests, hobbies, and cultural preferences. The policy showed activities were integral to maintain and/or improving a resident's physical, mental and psychosocial well-being, and independence. The policy directed staff to create opportunities for each resident to have a meaningful life by supporting their needs including security, autonomy, growth, and connectedness. <Resident 19> According to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 2 of 4 residents (Residents 10 & 14) reviewed for communication and sensory needs received treatment and assistive devices (ADs) to maintain their vision and hearing abilities. Failure to ensure vision devices were repaired and out-of-facility eye consultations were obtained (Resident 10) placed residents at risk for unmet care needs. Failure to determine the presence of hearing aids (HAs) placed residents at risk for impaired communication and a decreased quality of life. Findings included . <Facility Policy> The facility's 09/08/2023 Vision and Hearing Assistive Devices showed the staff assessed the resident's use of assistive devices to maintain their vision and/or hearing upon admission. The policy showed the facility would assist as needed with making appointments and arranging transportation to obtain needed services. The policy outlined that in situations where the resident lost their AD, the facility would assist residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    <Resident 69> According to the 11/02/2023 Significant Change MDS Resident 69 had no memory impairment and required moderate assistance with rolling side to side in bed, and maximal assistance with dressing and hygiene of their lower body. This assessment showed Resident 69 had diagnoses including Parkinson's disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), cerebral palsy (a brain disorder marked by muscle impairment with a loss or deficiency of motor control), heart failure with edema (swelling from fluid retention), generalized muscle weakness, malnutrition, and chronic peripheral venous insufficiency (poor blood circulation to lower extremities). The 10/23/2023 functional goal CP showed Resident 69 would receive restorative nursing services for both arms' and legs' ROM and an ambulation program three times a week. Review of Resident 69's RNP documentation showed Resident 69 only received RNP services three times for the two-week period starting on 12/03/2023 and ending on 12/16/2023, instead of the six times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 2 of 7 (Resident 10 & 6) residents reviewed were free from potential accidents and hazards. This failure placed residents at risk for accidents, injury, and other negative health outcomes. Findings included . <Resident Bed> <Facility Policy> The facility's revised 01/02/2024 Bed Inspection & Maintenance and Bed Rail Installation policy showed the facility would ensure the mattress was appropriately sized for the bed frame. The policy outlined that beds found with broken or missing parts, or were in need of repair would be taken out of use immediately and reported to the maintenance department for repair. <Resident 10> According to the 10/23/2023 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 10 readmitted to the facility on [DATE] after hospitalization. The MDS showed Resident 10 was six feet tall, weighed 240 pounds, assessed to have an intact memory, and communicated with clear speech. The MDS outlined Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 1 of 2 residents (Residents 295) reviewed for Tube Feeding (TF- tube to provide nutrition directly into stomach for people who cannot swallow safely) care during medication administration were provided with care according to the Physician Orders (POs) and the facility policy. The facility's failure to follow the directions to administer medications via TF, amount of water for flushing the TF, amount of water provided with medications, and the techniques to administer medications via syringe too fast, placed Resident 295 and other residents at risk for dehydration, discomfort, and a decreased quality of life. Findings included . <Facility Policy> According to the facility's revised 09/22/2021 Medication Administration via Enteral (tube placed in stomach to provide nutrition and medications) Access Device Policy, staff would follow the POs and professional standards of practice. The policy instructed the facility to dilute the crushed medications with 30-60 milliliter (ml) of water unless otherwise…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-10 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents who were trauma survivors and diagnosed with Post Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event that was either experienced or witnessed) received culturally competent, trauma-informed care and services in accordance with professional standards of practice for 1 of 7 residents (Resident 14) reviewed for mood/behavior. The facility's failure to assess or involve collateral contacts to obtain trauma history placed Resident 14 and other residents at risk for unidentified triggers, re-traumatization, and a decreased quality of life. Findings included . <Facility Policy> The facility's 08/22/2023 Trauma-Informed Care policy showed the facility would use a multi-pronged approach in identifying a resident's PTSD or history of trauma utilizing the facility's Trauma-Informed Care Assessment. The policy outlined that the facility should collaborate with the resident trauma survivors, and as applicable, the resident's family/representative to develop and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide behavioral health services for 1 of 7 (Resident 34) residents reviewed for behavioral-emotional health. The failure to provide intervention to Resident 34s behavioral health concerns placed Resident 34 and other residents at risk for not receiving necessary services to meet their mental health needs and a diminished quality of life. Findings included . <Resident 34> According to the 10/10/2023 Quarterly Minimum Data Set (MDS- an assessment tool) showed Resident 34 admitted to the facility on [DATE]. Resident 34 was able to make themselves understood and understood others during communication. Resident 34 had diagnoses including diabetes (difficulty controlling blood sugar), multiple sclerosis (a progressive neuromuscular disease), and depression. In an interview on 01/03/2024 at 9:30 AM Resident 34 stated that they were depressed and had feelings of missing out on connecting with other people. Resident 34 stated that they used to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure storage of drugs and biologicals on 2 (200 Wing and 400 Wing Cart) of 4 medication carts, and failed to ensure resident rooms were free of medications and treatments for 1 of 20 sample residents (Resident 73) reviewed. These failures placed residents at risk for receiving expired medications and non-assessed, self-administration of medications by residents, and other negative health outcomes. Findings included . <Facility Policy> Review of the 08/07/2023 revised Pharmacy Services and Procedures Manual showed medications with expired dates would be stored separately from other medications until the medication could be destroyed or returned to the pharmacy. This policy showed eye drop medications should have the open date and the date the medication expired once opened written on the container. The policy showed the facility would not provide bedside medications without a physician's order or approval by the facility. Medications stored at bedside would be locked in a compartment inside the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents' medical records were complete, accurate, and readily accessible for 4 of 20 sample residents (Residents 73, 10, 14 & 84) whose resident records were reviewed. The failure to maintain complete, accurate, readily accessible records left residents at risk for incomplete medical records, unmet care needs, and other negative health outcomes. Findings included . <Facility Policy> The facility's 03/10/2023 Filing policy showed paper copy documents regarding resident care were filed/uploaded into the medical record to ensure the information was readily accessible. The policy outlined resident records including diagnostic test results must be filed at least weekly. <Resident 73> According to the 12/12/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 73 had diagnoses including unsteadiness on their feet and a need for assistance with personal care. The MDS showed Resident 73 did not receive therapy services at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer Influenza (Flu) and Pneumococcal (PNA) vaccinations within the recommended timeframe for 5 of 7 residents (Residents 69, 75, 18, 51 & 25) reviewed for immunization status. This failure placed residents at risk for contracting influenza or pneumonia, with its associated complications. Findings included . <Centers for Disease Control (CDC) Guidance> Review of the CDC's Pneumococcal Vaccination: Summary of Who and When to Vaccinate, website, last revised on 09/21/2023, indicated . CDC recommends pneumococcal vaccination for all adults 65 years or older. The tables below provide detailed information . For adults 65 years or older who have only received a PPSV23 [Pneumococcal polysaccharide vaccine], CDC recommends you . may give 1 dose of PCV15 or PCV20 [Pneumococcal conjugate vaccine] . The PCV15 or PCV20 dose should be administered at least one year after the most recent PPSV23 vaccination . The CDC guidelines went into effect on 10/21/2021…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Minimum Data Set (MDS - an assessment tool) were complete and accurate for 9 (Residents 42, 69, 44, 26, 4, 3, 40, 62, 35) of 20 sample residents, and 1 closed record (Resident 73). The failure to ensure the accuracy of assessments provides inaccurate information to the Centers for Medicare and Medicaid Services (CMS) for facility quality ratings and leaves residents at risk for unidentified and/or unmet needs. Findings included . Resident 42 According to the 04/15/2022 Admissions MDS Resident 42 admitted to the facility on [DATE], had moderate cognitive impairment, and had diagnoses including arthritis (pain in joints), osteoporosis (decreased bone density) and a hip fracture. The MDS included a pain assessment interview section that showed Resident 42 experienced pain frequently over the past five days and the pain limited Resident 42's day-to-day activities. The MDS showed Resident 42 was not able to describe the severity of their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-15 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR) assessments were completed as required for 6 of 7 residents (Residents 42, 44, 26, 20, 30 & 40) reviewed for PASRR screening. The failure to ensure PASRR assessments were accurate (Residents 42, 44, 26 & 20) and completed timely (Residents 30 & 40) placed residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs. Findings included . Resident 42 According to the 07/15/2022 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 42 admitted to the facility on [DATE] and had diagnoses including depression and a psychotic disorder. The MDS showed Resident 42 had moderate cognitive impairment and demonstrated no behaviors during the assessment period. Record review showed Resident 42's admission Record included a 04/08/2022 Other Psychotic Disorder . diagnosis and a depression. According to the 04/08/2022 Level I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the transmission of communicable diseases, including Covid-19 (a highly transmissible infectious virus that causes respiratory illness and in severe cases can cause difficulty breathing and could result in impairment or death) and other infections during a global pandemic. The facility failed to implement and adhere to Aerosol Generating Procedures (AGP) for 4 of 4 Residents (27, 15, 18 & 50) reviewed, adhere to Transmission Based Precautions (TBP) in accordance of the Local Health Jurisdiction (LHJ) or Centers for Disease Control (CDC) recommendations, and ensure staff used Personal Protective Equipment (PPE) and performed hand hygiene (HH) as required to prevent the spread of infection for 3 of 4 (Residents 21, 376 & 3) reviewed for TBP. These failures placed residents, staff, and visitors at risk for the development and transmission of infections, including Covid-19.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to establish an Infection Prevention and Control Program (IPCP) including developing an antibiotic (ABO) stewardship program to promote appropriate use of ABOs, conduct monthly surveillance, and analyze ABO use. Failure to complete monthly surveillance effectively for 4 of 6 months (March, 2022, April 2022, June and July 2022) reviewed, and failure to reduce the risk of unnecessary ABO use for 3 of 3 residents (Residents 37, 3 & 21) reviewed for unnecessary ABOs, and failure to have an effective Infection Control Committee that met regularly to analyze/review ABO usage in the facility placed residents at risk for potential adverse outcomes associated with the inappropriate/unnecessary use of ABOs and an increased risk for multi-drug resistant organisms (MDRO - microscopic organisms that are resistant to many ABOs). Findings included . According to the facility's revised 08/22/2022 Antibiotic Stewardship policy ABO stewardship was a set of commitments and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have a system for accurate tracking of the frequency of staff testing for COVID-19 (Coronavirus, a highly transmissible infectious respiratory disease) during an infectious disease pandemic. The failure to ensure staff performed COVID-19 testing as required for 4 of 4 staff (Staff B, Q, R, and S) placed all residents, visitors, and staff at risk of COVID-19 and detracted from the facility's ability to mitigate the transmission and spread of COVID-19 to residents. Findings included . In an interview on 09/09/2022 at 12:10 PM, Staff W (ICP - Infection Control Preventionist) stated we follow the CDC (Centers for Disease Control) recommendations for Covid testing and all staff are tested twice weekly and non-vaccinated, exempt staff were tested three times per week. Staff W stated the testing was not supervised and staff completed the test independently, filled out the testing result sheet, then left it for the ICP to log. Review of the weekly COVID-19 testing logs for 08/07/2022 to 09/03/2022 (four weeks) showed Staff B, Q, R,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0888 — pattern
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to implement an accurate system to track staff COVID-19 (a highly transmissible infectious virus that causes respiratory illness and in severe cases can cause difficulty breathing and could result in impairment or death) vaccination status. The failure to track staff vaccination status led to inaccurate reporting to the NHSN (National Health Safety Network) and placed residents at risk for exposure and illness related to COVID-19. Findings included . A review of the 09/06/2022 employee list provided by the facility showed 106 employees. Review of the 09/06/2022 employee vaccination list provided by the facility showed 102 employees. Comparison of the two lists showed 15 staff on the employee list that were not listed on the vaccination list and 10 staff listed on the vaccination list were not on the employee list. The 09/02/2022 NHSN report, provided by the facility, from week ending 09/04/2022 showed the facility's total number of staff was 102 with 93 fully vaccinated staff and nine exempt staff. In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Care Plans (CP) were maintained, revised, and updated for 7 of 18 residents (Residents 30, 40, 62, 72, 3, 376, & 35) whose CPs were reviewed. This failure left residents at risk for unmet needs and a diminished quality of life. Findings included . Resident 30 According to the 06/24/2022 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 30 admitted to the facility on [DATE] with impaired mobility following a stroke. The MDS showed it was very important for Resident 30 to go outside to get fresh air when the weather was good. On 09/07/2022 at 1:07 PM, Resident 30's family member stated Resident 30 liked to go outside to enjoy the sunny weather, but staff were not assisting them to go outside. Review of Resident 30's revised 09/06/2022 activities CP, showed no intervention for staff to offer and provide interventions for the resident to go outside. Review of Resident 30's August 2022 activities record showed Resident 30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure nursing services were provided within professional standards of nursing for 4 of 18 (Residents 44, 26, 4 & 376) sample residents. Failure to clarify Physician's Orders (POs) (Resident 4) or administer medications as ordered (Residents 44, 376 & 26) left residents at risk for unmet care needs and diminished quality of life. Findings included . Resident 44 According to the 07/29/2022 Medicare - 5 Day Minimum Data Set (MDS - an assessment tool), Resident 44 had multiple medically complex diagnoses including heart failure and hypertension (high blood pressure). Review of Resident 44's July 2022 Medication Administration Records (MARs) showed a 07/22/2022 order that instructed staff to administer a medication for hypertension three times daily and to hold if the resident's Blood Pressure (BP) was less than 100/60. According to the July 2022 MAR nursing staff administered the medication outside of parameters on seven of 15 occasions when it should have been held. The August 2022 MAR showed nursing staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure quality of care through the provision of treatment and care to residents in accordance with professional standards of practice for 4 of 13 (Residents 14, 3, 376, & 72) residents reviewed for positioning, pain, skin conditions, pacemaker (a medical device that generates electrical impulses to the heart) maintenance, and bladder care. These failures placed residents at risk for impaired mobility, unmanaged pain, skin and/or bladder infections, worsening medical conditions, and decreased quality of life. Findings included . Positioning Resident 14 The 08/27/2022 Quarterly Minimum Data Set (MDS - an assessment tool) showed Resident 14 was assessed with diagnoses including arthritis (pain in joints), osteoporosis (loss of bone density), sciatica (nerve pain in legs), scoliosis (curve in spine), dementia, and cognitive communication deficit (unable to communicate needs). This MDS showed Resident 14 had impaired range of motion in both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 1 (Resident 3) of 4 residents reviewed for pressure ulcers (PUs) received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection, and prevent new ulcers from developing. Failure to thoroughly assess, consistently monitor, and/or ensure consistent & timely provision of treatments placed the resident at risk for deterioration in skin condition, extended healing duration, and discomfort. Findings included . According to the facility's revised 08/25/2021 Skin Integrity & Pressure Ulcer/Injury Prevention and Management policy, a comprehensive skin inspection/assessment should be completed on admission and readmission, a Braden Risk Assessment (a tool) should be used to determine the resident's risk for pressure injury development, and a skin assessment/inspection should be performed weekly by a licensed nurse. The policy showed a resident with PUs should receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 3 (Residents 12, 35, & 55) of 8 residents reviewed for Restorative Nursing Services received the services they were assessed to require. These failures placed residents at risk for decline in Range of Motion (ROM), a reduction in mobility, increased dependence on staff, and decreased quality of life. Findings included . According to the facility's revised 08/07/2021 Restorative Nursing policy, the facility was responsible for providing maintenance and restorative programs as indicated by the residents' comprehensive assessments to achieve and maintain the highest practicable outcome. The policy showed the Restorative Nursing Program (RNP) referred to nursing interventions that promote residents' ability to adapt and adjust to living as independently and safely as possible. The policy stated a licensed nurse would evaluate residents on a routine basis, document progress towards the resident's goals, and document any changes to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 2 (Residents 72 & 3) of 4 residents reviewed for nutrition maintained acceptable parameters of nutritional status. Failure to ensure consistent and timely weights, notify physicians of changes, and implement identified interventions placed residents at risk for delayed identification of interventions for continued weight loss. Findings included . Facility Policy According to the facility's revised 12/16/2021 Resident At Risk Policy, a significant weight loss was defined as 5% loss in 30 days, 7.5 % loss in 90 days, and 10% in 180 days. Resident 72 According to the 08/15/2022 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 72 was cognitively intact, had medically complex conditions including cancer, diabetes, heart failure, and kidney failure, and required dialysis services. The MDS showed the Resident had a weight loss of 5% or more in the last month and was not on a physician-prescribed weight loss program. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure dialysis policies and procedures were implemented to ensure consistent monitoring after dialysis treatments according to professional standards of practice for 1 (Resident 72) of 1 resident reviewed for dialysis services (a mechanical process of filtering the blood when the kidneys are not functioning). Failure to initiate and complete the facility Pre/Post Dialysis Communication Form and retain it in the residents medical record, failure to obtain a physician's order (PO) for access site dressing change, failure to weigh resident consistently after dialysis, and failure to monitor and document the resident's condition after dialysis placed the resident at risk for delayed identification of serious complications. Findings included . According to the undated facility Area of Focus: Dialysis policy showed on the day of dialysis nursing staff would: assess the access site for signs of clotting every eight hours; would initiate the Pre/Post Dialysis Communication Form to be sent to the dialysis clinic with the resident;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide services to ensure mental, emotional, and psychosocial health needs of residents were met for 1 of 5 (Residents 20) reviewed for mood and behaviors. Failure to identify significant mental health needs and prevent behavior triggers and/or address resident behaviors through staff training, placed the residents at risk for unmet needs, decreased mood, unwanted behaviors, and decreased quality of life. Findings included . The facility reached out to The State Department for a behavioral assessments (BA) for recommendations for Resident 20 that had difficult behaviors. The facilty wide behavioral health assessment occured on 12/21/2021. The BA with recommendations was provided to Staff H (SSD, Social Services Director) in January 2022. The BA provided the facility with information about Resident 20's social and health history, preferences, routines, and beliefs to assist the facility on the prevention of negative behaviors. The BA findings showed Resident 20's behaviors required training of staff regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-15 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide residents required medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial wellbeing for 2 of 20 sampled residents (Residents 25 & 3). The failure to identify the frequency and reasons for residents' refusals of care and follow up on essential care needs placed residents at risk for poor hygiene, skin issues, infection, and decreased quality of life. Findings included . Resident 25 The 06/13/2022 Quarterly Minimum Data Set (MDS - an assessment tool) showed Resident 25 was assessed to be totally dependent on staff assistance for bathing, require total assistance with transfers, and to require extensive assistance from two staff for bed mobility and incontinence care. The MDS showed Resident 25 resisted care and had physical and verbal behaviors that impacted their care. The 02/23/2022 Activities of Daily Living (ADL) Care Plan (CP) showed Resident 25 preferred a bed bath in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a licensed pharmacist's monthly Medication Regimen Reviews (MRRs) were added to resident records and that recommendations were reviewed and incorporated for 4 (Residents 4, 26, 44, & 42) of 5 residents whose medication regimens were reviewed. This failure placed residents at risk for delays in necessary medication changes, at risk for adverse side effects and at risk of receiving medications without required pharmacist oversight. Findings included . Resident 4 The 08/22/2022 Quarterly Minimum Data Set (MDS- an assessment tool) showed Resident 4 had diagnoses including heart failure and hyperlipidemia (increased fatty substance in blood). A 02/15/2021 Physician Order (PO) showed Resident 4 was prescribed a cholesterol medication daily for hyperlipidemia. Review of the facility's Pharmacist Recommendation binder showed a recommendation on 06/17/2022 for Resident 4 to have a fasting lipid panel (a blood test) related to use of the cholesterol medication. A second recommendation for the lipid panel was provided on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$98,970 in federal fines across 2 penalties.

  • $44,272 — penalty dated 2024-04-03
  • $54,698 — penalty dated 2024-01-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.4-1.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 193 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Garden Terrace At Overland ParkOverland Park, KS 1 of 5Hammond-Whiting Care CenterWhiting, IN 1 of 5Life Care Center Of AndoverAndover, KS 1 of 5Life Care Center Of Cape GirardeauCape Girardeau, MO 1 of 5Life Care Center Of GrayGray, TN 1 of 5Life Care Center Of HixsonHixson, TN 1 of 5Life Care Center Of Mount VernonMount Vernon, WA 1 of 5Life Care Center Of RenoReno, NV 1 of 5Life Care Center Of Sierra VistaSierra Vista, AZ 1 of 5Life Care Center Of The WillowsValparaiso, IN 1 of 5Life Care Center Of TucsonTucson, AZ 1 of 5Life Care Center of Coeur d'AleneCoeur d'Alene, ID 1 of 5Life Care Center of ElkhornElkhorn, NE 1 of 5Life Care Center of Hilton HeadHilton Head Island, SC 1 of 5Life Care Center of OmahaOmaha, NE 1 of 5Life Care Center of PlainwellPlainwell, MI 1 of 5Life Care Ctr Of LawrencevilleLawrenceville, GA 1 of 5Rensselaer Care CenterRensselaer, IN 2 of 5Canon Lodge Care CenterCanon City, CO 2 of 5Darcy Hall Of Life CareWest Palm Beach, FL 2 of 5Desert Cove Nursing CenterChandler, AZ 2 of 5Evergreen Nursing HomeAlamosa, CO 2 of 5Garden Terrace Healthcare Center of HoustonHouston, TX 2 of 5Hallmark ManorFederal Way, WA 2 of 5Lane House, TheCrawfordsville, IN 2 of 5Life Care Center Of Altamonte SpringsAltamonte Springs, FL 2 of 5Life Care Center Of AthensAthens, TN 2 of 5Life Care Center Of BridgetonBridgeton, MO 2 of 5Life Care Center Of BrookfieldBrookfield, MO 2 of 5Life Care Center Of ClevelandCleveland, TN 2 of 5Life Care Center Of ColumbiaColumbia, SC 2 of 5Life Care Center Of Coos BayCoos Bay, OR 2 of 5Life Care Center Of GrandviewGrandview, MO 2 of 5Life Care Center Of KirklandKirkland, WA 2 of 5Life Care Center Of Merrimack ValleyBillerica, MA 2 of 5Life Care Center Of Morgan CountyWartburg, TN 2 of 5Life Care Center Of PuyallupPuyallup, WA 2 of 5Life Care Center Of Red BankChattanooga, TN 2 of 5Life Care Center Of South Las VegasLas Vegas, NV 2 of 5Life Care Center Of TullahomaTullahoma, TN

Showing 40 of 193; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DEVELOPERS INVESTMENT COMPANY INCOrganizationINDIRECT OWNERSHIP INTEREST; LIMITED PARTNERSHIP INTERESTsince 08/23/1995
BUTNER, NANCYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 09/16/2018
LEE, LORETTAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 12/02/2024
PROCTOR, LYNDSEYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/27/2025
CROSS, CINDYIndividualCORPORATE OFFICERsince 04/21/1994
FLETCHER, TODDIndividualCORPORATE OFFICERsince 11/02/2020
HENRY, TERRYIndividualCORPORATE OFFICERsince 08/16/1999
LAY, LISAIndividualCORPORATE OFFICERsince 02/09/2018
SWANKER, RICHARDIndividualCORPORATE OFFICERsince 04/01/2011
THURMOND, JOANIndividualCORPORATE OFFICERsince 09/22/2000
ZIEGLER, JAMESIndividualCORPORATE OFFICERsince 08/16/1999
CONSOLIDATED RESOURCES HEALTH CARE FUND I LPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/23/1995
HCF INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTERESTsince 08/23/1995
LIFE CARE CENTERS OF AMERICA, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/05/1990
PRESTON, AUBREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/06/2025
SEKERAMAYI, MAGGIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/27/2025
CRHC LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 01/01/2017
FUND I INVESTMENTS LIMITED PARTNERSHIPOrganizationLIMITED PARTNERSHIP INTEREST; ADP OF THE SNFsince 08/23/1995
PRESTON, FORRESTIndividualADP OF THE SNFsince 08/31/2000

CMS files one row per role, so the 29 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.5M
Net patient revenuemost recent cost report
+1.2%
Operating marginrevenue minus expenses
$1.3M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 7%Other / private 13%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$370per resident / day
operating cost
$11,256per month
≈ monthly operating cost
$375per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505188. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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