Life Care Center Of Bridgeton
12145 Bridgeton Square Dr, Bridgeton, MO 63044 · For profit - Limited Liability company · 91 certified beds · (314) 298-7444 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0567, F0568)
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $21,801 in federal fines (most recent 2023-10-17)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (68%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.1% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.4% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 18.5% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.3% | 4.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 6.0% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 13.2% | 25.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.2% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.0% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 41.0% | 17.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 2.5% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 64.6% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.5% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.66 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.78 | 2.33 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 117 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 94.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.56 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.3%CMS range 31.2–53.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 8.7–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 94.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 89.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 76.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 4.2–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 91 beds and averages 78.3 residents a day — about 86% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.32 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.81 hrs/resident/day on weekends vs 3.53 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.48 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 12 most serious are shown; the remaining 48 are one tap away and print in full.
- Actual harm · Gcited before2023-10-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, staff failed to follow facility policies and professional nursing standards for one resident with a gastrostomy feeding tube (g-tube, a tube inserted through the abdomen that brings nutrition directly to the stomach), a diagnosis of dysphagia (difficulty swallowing), and was noted to have a change in condition. Staff failed to document the resident's change in condition and their assessments of the resident and failed to notify the resident's physician of the change in condition. The resident was later found unresponsive, with no signs of life and required cardiopulmonary resuscitation (CPR/initiated when a resident is found with no signs of life), and Emergency Medical Services (EMS) who transported the resident to a hospital where he/she was pronounced dead. Eighteen residents were sampled and problems were identified with one (Resident #14). The census was 68. Review of the facility's Changes in Resident's Condition or Status policy, reviewed on 8/9/23, showed: -This facility will notify the resident, his/her primary care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2021-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have a system in place to ensure residents remained free from pressure ulcers and to assess the resident's skin accurately to show the current status of the resident's pressure ulcers, ensure there were treatment orders and interventions implemented for one resident (Resident #276) and also failed to follow the resident's care plan and physician's orders to prevent further breakdown for two sampled residents (Residents #25 and #379) out of 9 reviewed residents. The census was 82. The administrator was notified on 6/30/21 at 2:30 P.M., of the past non-compliance which occurred through 6/19/20. On 6/16/20, the Director of Nursing (DON) was alerted to deficiencies related to the facility wide wound care program and protocols for care. The facility in-serviced the staff on 6/19/20. The facility put a plan of correction in place which included weekly review of wound status reports by the Interdisciplinary team (IDT), daily review of medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-04 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had a comfortable environment with hot water temperatures between 105 and 120 degrees Fahrenheit (F) in resident rooms and shower rooms on the north side of the facility, resulting in residents complaining the water temperature was too cold (Residents #11, #7, #8, #10, and #9). The census was 66. Review of the facility's Water Temperature policy, revised 01/21/25, showed:-Policy: The facility monitors all water temperatures on a weekly basis or more often if needed.-Water may reach hazardous temperatures in hand sinks, showers, tubs, and any other source or location where hot water is accessible to a resident;-Procedure: -Shower/Faucet Temperatures:-Temperatures will be taken weekly from one resident's room on each wing on a rotating basis. To ensure safety, include a room close to the hot water tank and a room in which the residents are able to use the sink independently;-Satisfactory temperature range is maintained per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure activities of daily living (ADL) care needs were met for one resident when staff failed to check and change the resident's incontinence brief every two hours, leaving the resident in a urine-saturated brief for over seven hours (Resident #3). The sample was 12. The census was 66. Review of the facility's ADL care policy, revised 02/12/24, showed the resident will receive assistance as needed to complete ADLs. Any change in the ability to perform ADLs will be reported to the nurse. Review of Resident #3's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 03/10/26, showed:-Ability to express ideas and wants: Sometimes understood, ability is limited to making concrete requests;-No rejection of care behavior exhibited;-Diagnoses included stroke and hemiplegia (paralysis on one side of the body) or hemiparesis (weakness on one side of the body);-Substantial/maximal assistance required with toileting hygiene;-Always incontinent of bowel and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Deficiency Text Not Available
- Potential for harm · D2025-05-30 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff followed their abuse and neglect policy. Resident #4 informed Certified Nursing Assistant (CNA) K that CNA P was mean to him/her and twisted his/her right arm tightly. CNA K failed to notify his/her charge nurse of the accusation because he/she did not believe the resident. Due to CNA K's failure to report the resident's allegation, CNA P remained working until the Administrator was notified and suspended CNA P pending the facility's investigation. Ten residents were sampled. The census was 69. Review of the facility's Abuse and Neglect policy, issued on 1/3/22 and reviewed on 11/19/24, showed: -What: To minimize the threat of abuse and/or neglect, nursing homes must incorporate clear-cut policies and practices that demonstrate a hardline, zero-tolerance approach to resident abuse. Each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation of any type by anyone. Residents must not be subjected to abuse by anyone. This includes staff; -Why: The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow their policy and physician's orders by failing to notify the physician when one resident's blood sugar levels exceeded the physician's ordered parameters. In addition, the facility failed to obtain STAT (now/no delay) lab orders for the resident. The facility identified 22 residents with orders for routine blood sugar checks. Of the six that were sampled one, Resident #13, had blood sugar levels that exceeded the parameters to contact the physician. The census was 73. Review of the facility's Changes in Resident's Condition or Status, issued 11/26/25, and reviewed 9/5/24, showed:-Policy: This facility will notify the resident, his/her primary care provider, and resident/resident representative of changes in the resident's condition or status;-Notification of Changes: A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is: -A significant change in the resident's physical,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Resident #7 had fall mats in place and the resident's bed was kept in the lowest possible position when the resident was in bed and unattended by staff, and failed to include the fall mats and low bed as interventions on the resident's care plan. The facility also failed to ensure Resident #9's bed was kept in the lowest position when the resident was in bed and unattended by staff. Four residents were sampled. The census was 69. Review of the facility's Fall Management policy, issued on 6/4/20, and revised on 3/11/25, showed: -Policy: The facility will assess the resident upon admission/readmission, quarterly, with change in condition, and with any fall event for any fall risks and will identify appropriate interventions to minimize the risk of injury related to falls; -Federal Regulations: The facility must ensure that the resident remains as free of accident hazards as is possible. Each resident receives adequate supervision and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-28 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to designate a person to serve as the director of food and nutrition services with the appropriate certification, when a consultant Registered Dietician (RD) was not employed full-time with the facility. The census was 86. Review of the facility's certified dietary manager job description, undated, showed: -License and certification: Must have completed an approved Certified Dietary Manager course. Must maintain an active certification. During an interview on 2/28/25 at 9:53 A.M., the Dietary Director said she has her required qualifications but did not have a physical copy of the documentation. During an interview on 2/28/25 at 10:02 A.M., the Executive Director said he would expect the Dietary Director to have the required certifications. The Dietary Director did have the required certifications, but they have expired.
- Potential for harm · E2025-02-28 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to treat residents with dignity when staff removed one resident's personal items without the resident's permission while he/she was out of his/her room receiving a shower (Resident #68). Furthermore, staff spoke to three residents in an unprofessional manner (Resident #68, Resident #29, and Resident #45). Staff also used their personal cell phone while assisting one resident during meal time (Resident #22). The sample was 18. The census was 86. Review of the facility's Dignity policy, reviewed, 9/26/24, showed: -Policy: Each resident has the right to be treated with dignity and respect, interactions and activities with residents by staff, temporary, agency staff, or volunteers must focus on maintaining and enhancing the resident's self-esteem, self-worth, and incorporation of the resident goals, preferences, and choices; Staff must respect the resident's individuality as well as honor and value their input; -Procedure: -All residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-28 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure general accounting principles were followed by failing to follow up on outstanding checks during monthly resident trust fund (RTF) reconciliations. This facility identified 35 residents with funds handled by the facility. The census was 89. Review of the facility's Resident Trust Policy and Procedures, reviewed 6/15/22, showed: -In large part, these policies have been developed with the guidance of: -The Centers for Medicare and Medicaid Services (CMS) Internet-Only Manual, State Operations Manual, Appendix PP - Interpretive Guidelines for Long-Term Care Facilities; -State laws and regulations must also be followed when they are more stringent or more specific; -Each skilled nursing facility that is owned by the corporation shall: Manage a resident's personal funds via the Resident Fund Management Service (RFMS); -The policy did not provide guidance for follow-up on outstanding checks. Review of the facility's monthly RTF reconciliations from February 2024 through January 2025, showed outstanding checks as follows:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to accommodate the needs of one resident with mobility impairments when staff failed to ensure the resident had access to a call light adapted to meet his/her needs (Resident #9). The sample was 18. The census was 86. Review of Resident #9's medical record, showed diagnoses included multiple sclerosis (MS, disease of the central nervous system), quadriplegia (paralysis of all four limbs), seizures, abnormal posture, generalized muscle weakness, contractures to left and right hands, cognitive communication deficit, anxiety, and depression. Review of the resident's significant change Minimum Data Set (MDS) a federally mandated assessment instrument completed by facility staff, dated 2/20/25, showed: -Severe cognitive impairment; -Clear speech; -Makes self understood: Usually understood; -Dependent for eating, oral hygiene, toileting, showers, dressing, rolling left and right, and sit to stand transfer. Review of the resident's care plan, in use at the time of survey, showed: -Focus: Resident has impaired mobility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 48 citations
- Potential for harm · D2025-02-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one resident's physician (Resident #26) was notified after the resident developed an elevated temperature on the evening shift of 2/24/25. The resident was sent to the hospital the next morning on 2/25/25, and admitted with a diagnosis of sepsis (a serious condition in which the body responds to infection) pneumonia (an inflammatory condition of the lungs. Symptoms may include productive or dry cough, chest pain, fever, and difficulty breathing.). The sample size was 18. The census was 86. Review of the facility's Change in Resident's Condition or Status policy, issued on 11/26/18, and revised on 9/5/24, showed: -Policy: This facility will notify the resident, his/her primary care provider, and resident/resident representative of changes in the resident's condition or status. In the case of death of a resident, the resident's physician will be notified immediately by facility staff in accordance with State law; -Federal Regulations: A facility must immediately inform the resident, consult with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure Activities of Daily Living (ADL) care needs were met for Resident #29. The facility failed to ensure Resident #29's hair was clean, facial hair was shaved, body was clean and free from odors, and failed to provide foot care. The sample was 18. The census was 86. Review of the facility's ADL care policy, revised 2/12/24, showed: -Policy: The resident will receive assistance as needed to complete ADLs. Any change in the ability to perform ADLs will be reported to the nurse. Review of the facility's foot care policy, dated 8/28/18, showed: -Policy: This facility will ensure that foot care provided is consistent with professional standards of practice and that foot care includes treatment to prevent complications from conditions such as diabetes, peripheral vascular disease (circulatory condition), or immobility. This facility will ensure that foot care also includes assisting the resident in making necessary appointments with qualified healthcare providers such as podiatrists and arranging transportation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain labs as ordered for one resident (Resident #14), and to document a thorough, ongoing assessment following the resident's change in condition, and to appropriately communicate the resident's change in condition to the next shift. In addition, the facility failed to ensure staff provided feeding assistance in accordance with physician orders for one resident identified as dependent on assistance for eating (Resident #9). The sample was 18. The census was 86. Review of the facility's Change in Resident's Condition or Status policy, issued on 11/26/28, and revised on 9/5/24, showed: -Policy: This facility will notify the resident, his/her primary care provider, and resident/resident representative of changes in the resident's condition or status. -Procedure: The facility will utilize the Lippincott procedure - Change in status, identifying and communicating, long-term care. Review of the facility's Change in Status, Identifying and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed ensure staff obtained a treatment order, and provided daily monitoring for one resident (Resident #26) with a history of dermatitis (skin inflammation, typically characterized by itchiness, redness and rash) on his/her coccyx (tailbone)/sacrum (area located above the coccyx) that was observed to have an open area on the morning of 2/24/25. It was not identified by staff and the physician was not notified until the morning of 2/25/25. In addition, the facility failed to ensure licensed nurses who signed bath sheets showing an open area and/or a circle around the coccyx/sacrum of an anatomical figure on the bath sheet documented an assessment of the findings on the bath sheets. The sample size was 18. The census was 86. Review of the facility's Skin Integrity & Pressure Ulcer (injury to the skin and /or underlying tissue usually over a bony prominence, as a result of pressure or friction)/Injury Prevention and Management policy, revised on 8/25/21, showed: -Policy: Provide associates and licensed nurses with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being by addressing the residents' behaviors related to his/her anxiety for one resident (Resident #68). The sample was 18. The census was 86. Review of the facility's Behavioral Health Services Policy, reviewed 9/6/24, showed: -Policy: The facility will provide behavior heal care and services that create an environment that promotes emotional and psychosocial will-being, meets each resident's needs, and includes individualized approaches to care; -Procedure: Complete the nursing assessment and social services assessment upon admission/readmission. Quarterly, and as needed with change in condition; -Through this assessment the facility should identify residents who: -Develop decreased social interaction and/or increase withdrawn, angry or depressive behaviors, and may have verbalizations indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to discard expired medications from the medication carts, failed to ensure all medication bottles had a date of expiration, failed to ensure eye drops/ointments were dated when opened, and failed to ensure insulin pens were stored in the refrigerator and not in the medication cart. The facility identified four medication carts, two were sampled, and problems were identified in both. The census was 86. Review of the facility Medication Storage and Administration Quick Reference Guide, dated 8/2022, showed: -Insulin Vials and Pens: Store unopened insulin in the refrigerator; -Ophthalmic Solutions Storage Parameters: Eye medication bottles/tubes with accelerated expiration dates must be dated/initialed upon opening. Follow the manufacturer instructions, or facility policy. 1. Observation of the South 2 medication cart on 2/24/25 at 4:38 P.M., showed: -South 1 medication cart: -One opened stock bottle (used for multiple residents) of Rena Vite tablets (multivitamin) expired on 12/23/24. Licensed Practical Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff performed appropriate hand hygiene during meal service and failed to serve food in accordance with professional food safety standards, which affected three residents (Resident #22, #24, and #27). The sample was 18. The Census was 86. Review of the facility's hand hygiene policy, dated 6/13/23, showed: -Policy: The facility has adopted the Centers for Disease Control and Prevention (CDC) core infection prevention and control practices for safe healthcare delivery in all settings for indications for hand hygiene; -Procedure: Hand hygiene should be performed before and after contact with resident, after contact with objects or surfaces in the resident's environment. 1. Review of Resident #22's medical record showed: -Diagnoses included dementia, diabetes, and Parkinson's disease (brain disorder causing unintended or uncontrolled movements); -Severe cognitive impairment. 2. Review of Resident #24's medical record showed: -Diagnoses included muscle weakness and dementia; -Severe cognitive impairment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow acceptable infection control standards by not implementing Enhanced Barrier Precautions (EBP, an infection control intervention designed to reduce the transmission of multidrug-resistant organisms (MDROs) that employs targeted gown and glove use during high contact resident care activities) as recommended by the Centers for Disease Control and Prevention (CDC) and required by the Centers for Medicare and Medicaid Services (CMS), for three residents (Residents #26, #29 and #45) with wounds requiring treatments, gastrostomy tubes (g-tube, a tube that is surgically inserted into the abdomen and is used for liquid nutrition and medications), or tracheostomies (a surgically inserted tube inserted into the windpipe to assist with breathing). The sample was 16. The census was 86. Review of the facility's EBP policy, revised 3/21/24, showed: -Policy: The facility should use EBP as an additional MDRO mitigation strategy for residents that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a kitchen exit door was locked and armed after one resident (Resident #1) eloped from the facility through the kitchen door during the early morning hours, and was out of the facility for approximately 30 minutes. The resident was found on the facility's premises, approximately 30 feet from the exit door. The facility census was 74. The facility was notified of past non-compliance on 12/31/24. Facility staff immediately searched for the resident, reported the incident, and began their investigation. The investigation consisted of written statements and interviews. The investigation showed the kitchen door was not locked and armed. Staff were in-serviced on elopement policy, and abuse and neglect. A second alarm was added to the kitchen door. The deficiency was corrected on 12/27/24. Review of the facility's Elopement policy, revised 11/19/24, showed: -Elopement occurs when a resident leaves the premises or a safe area without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-22 · tag F0563 — failed to protect the right to visitors — isolatedHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the rights of one resident of four sampled residents, for unrestricted visitation, when the facility prevented the resident's relative from visiting the resident due to an allegation of the relative being unruly and having erratic behavior. The facility also failed to provide alternate methods of visits via a private setting, room, or by video teleconferencing platform (Resident #1). The census was 77. Review of the facility's policy Locking Entrance and Perimeter Doors: After-Hours visitors policy, revised 07/21/23, showed: -The resident has a right to receive visitors of his or her choosing at the time of his or her choosing; -The facility must provide immediate access to a resident by immediate family and other relatives of the resident; -The facility must provide immediate access to a resident by others who are visiting with the consent of the resident. Review of the facility's policy titled, Area of Focus: Resident Rights, effective 11/27/2023, showed federal and state laws guaranteed certain basic rights while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-20 · tag F0606 — failed to not employ staff found guilty of abuse — isolatedNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement policy and procedures to prevent abuse and neglect neglect of residents and prevent misappropriation of resident property when the facility continued to employ staff member, Certified Nurse Aide (CNA) A who was listed on the Employee Disqualification List (EDL, a listing of individuals disqualified from working in a certified home) indicating he/she was ineligible to work in a certified long-term care facility. CNA A was hired on 12/17/14, put on the EDL list on 8/13/20 with a disqualification length of six years, and terminated from the facility on 1/12/24. The census was 74. The administrator was notified on 2/20/24, of the past non-compliance. Upon discovering CNA A was on the EDL on 1/12/24, the facility took him/her off the schedule. An audit of all current employees' background checks was completed on 1/12/24. The facility also requested their pre-hire criminal background check vendor to complete quarterly background checks on all active employees. The deficiency was corrected on 1/12/24. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-07 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the scales were in proper working condition for two of two scales in the facility. Findings include: Review of R20's Face Sheet located in electronic medical record (EMR) under the Profile tab, revealed the resident was admitted on [DATE]. Review of R20's Weights located in the EMR under the Weights and Vitals tab revealed resident's weight on 10/25/23 was 387.8 pounds and on 12/06/23 was 288.6 pounds. During an interview on 01/03/23 at 2:44 PM, the Executive Director (ED) revealed that it was noticed in October 2023 that the scales needed to be calibrated. During an interview on 01/04/24 at 10:06 AM, the Registered Dietician stated the scales were not calibrated which caused the resident's weights to be documented incorrectly. During an interview on 01/06/24 at 9:26 AM, the Director of Nursing (DON) revealed the facility had been without scales to weigh residents since October 2023.
- Potential for harm · Ecited before2024-01-07 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of facility policy, the facility failed to maintain a clean and home-like environment for residents in the facility's common areas and in resident rooms. Specifically, six of six residents (R)8, R25, R29, R46, R59, and R68) that receive enteral feeding had residue buildup on the feeding pump and feeding tube pole; debris under R1's bed; R1, R10 and R49's over bed tables had peeling veneer around the edges; R4 and R12's footboard on their beds were loose; R8's specialty mattress had yellow and brown stains and torn covering; R12's drawer in the resident's nightstand was off the track; R59's room had dried beige residue on the floor next to the resident's tube feeding pole and six residents (R8, R25, R29, R46, R59, and R68) receiving enteral feeding had dried beige; brown splatter on the feeding pump and intravenous (IV) poles and, the upholstered chairs and a couch in the lobby area were stained and in need of cleaning. Findings include: Review of facility policy titled, Daily Room Cleaning with a revision date 07/19/23 indicated The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-07 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review, the facility failed to serve food that was palatable. This failure affected five residents (R20, R42, R54, R48 and R39) who consume the fish from the kitchen. Findings include: Review of the undated facility policy titled Food and Nutrition Services, revealed, The facility provides each resident with a nourishing, palatable, well-balanced diet that meets the daily nutritional and special dietary needs of each resident. During initial screening on 01/02/24 at 10:54 AM, R20 complained the food was hard to eat and cold. Review of R20's Face Sheet located in the electronic medical record (EMR) under the Profile tab, revealed the resident was admitted on [DATE]. Review of R20's quarterly Minimum Data Set (MDS), located in the EMR under the MDS tab with an Assessment Reference Date (ARD) of 11/06/23 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating R20 was cognitively intact. During initial screening on 01/02/24 at 12:43 PM, R24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review, the facility failed to ensure staff were wearing hair restraints in accordance with facility policy while serving food to the residents during one of four meal observations. Findings include: Review of the facility policy titled, Sanitation and Maintenance, revised on 04/06/23, revealed, The Director of Food and Nutrition Service is responsible for ensuring that the department is maintained according to the standards of sanitation and in compliance with the federal .requirements. During an observation on 01/02/24 at 12:35 PM, the Food Service Director (FSD) and Infection Preventionist (IP) were observed in the kitchen with a bouffant cap on the top of their head with their hair exposed from under the cap, while serving food and condiments to the residents during meal tray line service. Interview on 01/02/24 at 12:35 PM with IP confirmed her hair was not covered completely while assisting with meal service. Interview on 01/02/24 at 7:22 PM, the FSD revealed, It is important to have all of your hair covered not just the top, none…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, manufacturer's guidelines review and policy review, the facility failed to disinfect the glucometer between residents' uses as directed by the glucometer's manufacturer's instructions and facility policy for two residents (Resident (R) 44 and R52) of eight residents who received blood glucose monitoring. The facility's practice of inadequate cleaning of the glucometer between residents use places residents with blood glucose monitoring at risk for blood borne illnesses. Additionally, the facility staff failed to don a face mask or goggles when entering a COVID positive resident's (R130) room; failed to perform hand hygiene when passing trays between 11 resident rooms; failed to maintain a clean environment for one of one laundry room; four of four pill crushers were soiled with residue buildup; lift chairs on two of two units had dirt on the metal base of the chairs; bladder scan machine had dust and dirt on the screen and machine. Findings include: 1. Review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-07 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that residents' transfer and discharge information was communicated to the Regional State Ombudsman for one resident (R)129 of five residents sampled for hospitalization. Findings include: Interview on 01/03/24 at 1:36 PM, the Regional Ombudsman revealed that she had not received transfer/discharge notices from the facility for several months. Review of R129's admission Record located in the resident's electronic medical record (EMR) under the Profile tab revealed the resident was discharged from the facility on 08/29/23. Additional review of the resident's EMR failed to reveal any documentation of discharge information being sent to the Ombudsman. Interview on 01/04/24 at 9:30 AM with Registered Nurse (RN) 1 revealed that she completes a transfer/discharge record and gives a copy of the record to the Social Services Director (SSD) who sends that information to the Ombudsman. Interview on 01/04/24 at 10:00 AM, the SSD stated he did not know it was his responsibility to send transfer and discharge notifications to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-07 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure two (Residents (R) 18 and R29) of two residents reviewed for Pre-admission Screening and Resident Review (PASARR) (an assessment performed to determine underlying mental health issues) had a Level I PASARR completed as required to determine if the residents require additional assessment and PASARR level II completion Findings include: Review of the facility policy titled, Pre-admission Screening and Resident Review revised on 09/25/23 revealed, The facility will ensure that potential admissions are be (sic) screening for possible serious mental disorders . The policy further indicated, Procedure 1. Ensure Level I PASARR has been completed on potential admissions prior to admission. Further review of the policy revealed, A positive Level I screen necessitates an in-depth evaluation of the individual by the state-designated authority, known as PASARR Level II, which must be conducted prior to a nursing facility. Review of R18's Facesheet located in the electronic medical record (EMR), under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and document review, the facility failed to provide Activities of Daily Living (ADLs) to residents unable to carry out the necessary service for two (Resident (R) 20 and R24) of two residents reviewed for personal hygiene. Specifically, the facility staff failed to provide showers and/or bed baths to R20 and R24 twice per week. Findings include: Review of R20's Face Sheet located in electronic medical record (EMR) under the Profile tab, revealed the resident was admitted on [DATE] with a diagnosis of chronic respiratory failure. Review of R20's quarterly Minimum Data Set (MDS), located in the EMR under the MDS tab, with an Assessment Reference Date (ARD) of 11/06/23, revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating R20 was cognitively intact. Further review of this MDS revealed R20 was totally dependent upon staff for assistance with bathing. During an interview on 01/02/24 at 10:54 AM, R20 stated he was supposed to get bed baths two times…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of facility policy, the facility failed to ensure that one resident (R)8 of two residents with an indwelling urinary catheter was secured to the resident's thigh to prevent trauma to the resident urethra and failed to position for the urinary drainage bag to allow for adequate drainage and prevent contamination. The failure has the potential to contribute to reoccurrence of urinary tract infections for this resident. Findings include: Review of the facility policy titled Indwelling Catheter (Foley) Management) revised 08/24/23 indicated Keep the catheter and collecting tube free from kinking. b. Keep the collecting bag below the level of the bladder at all times. Do not rest the bag on the floor Keeping the catheter anchored to prevent excessive tension on the catheter, which can lead to urethral tears or dislodging the catheter; and securing the catheter to facilitate flow of urine, preventing kinking of the tubing . Observation 01/03/24 at 10:30 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to ensure resident's medical record reflected the resident's accurate weight for one (Resident (R) 20) of five residents reviewed for nutrition. Findings include: Review of facility policy titled Weights and Heights revised August 2023, indicated All residents are weighed within 24 hours of admission and weekly for 4 weeks and as needed thereafter Review of R20's Face Sheet located in electronic medical record (EMR) under the Profile tab, revealed the resident was admitted on [DATE] with a diagnosis of chronic respiratory failure. Review of R20's quarterly Minimum Data Set (MDS), located in the EMR under the MDS tab with an Assessment Reference Date (ARD) date of 11/06/23 revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating R20 was cognitively intact. Review of R20's Weights located in the EMR under the Weights and Vitals tab revealed resident's weight on 10/25/23 was 387.8 pounds and on 12/06/23 was 288.6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-16 · tag F0561 — failed to honor residents' choices — widespreadHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents have the right to make choices about aspects of their life in the facility that are significant to the resident. During the COVID-19 pandemic, the facility stopped allowing smoking at the facility, failed to permit the current residents admitted prior to the rule change and failed to provide in writing to newly admitted residents the new rule that smoking was no longer allowed at the facility. The facility identified one resident who smoked (Resident #13). The survey team identified an additional two residents who smoked prior to being admitted to the facility and voiced the desire to smoke while at the facility (Resident #227 and #36). The facility failed to allow residents who voiced a desire to eat in the dining room the right to eat in the dining (Resident #10 and #13). In addition, the facility failed to allow residents who voiced the desire to go outside the right to go outside to an enclosed courtyard (Resident #38,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-16 · tag F0679 — failed to provide activities — widespreadProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities, designed to meet the interests of each resident. The facility failed to employ an activity director qualified for the position, failed to employ sufficient numbers of activity staff based on the facility assessment, failed to ensure scheduled activities occurred as scheduled, failed to provide outdoor activities per residents request, failed to provide activities per residents choice as identified in grievances and resident council, failed to ensure residents on quarantine were provided with in room activities and failed to ensure group activities occurred in sufficient numbers to ensure residents who wanted to attend were able to attend for nine of 12 residents investigated for activities (Resident #73, #227, #13, #38, #44, #52, #36, #22 and #523). These failures had the potential to affect all residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-16 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the quality assurance and performance improvement (QAPI) program committee developed and implemented appropriate plans of action to correct identified quality of life deficiencies related to activities provided. In addition, the facility failed to develop policies specific to the facility to address feedback, data collection systems and monitoring, including adverse event monitoring; to address how the facility will use a systematic approach to determine underlying causes of problems, how the facility will develop corrective actions, or how the facility will monitor the effectiveness of its performance improvement activities. This had the potential to affect all residents in the facility. The census was 82. Review of the facility's Quality Assurance and Performance Improvement Program Framework, dated 12/20/19, showed: -Purpose: To provide guidance in the development and implementation of an effective QAPI program that takes a systematic, interdisciplinary, comprehensive and data-driven approach to maintaining and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to promptly, upon the grievances and recommendations of the resident council, demonstrate their response and rationale for such response concerning issues of quality of life. The resident council reported concerns with activities during the three most recent meetings and the facility failed to document a follow-up with the concerns, act upon the recommendations and/or document a rationale as to why the facility could not act upon the concerns. The census was 82. Review of the resident's bill of rights, provided to residents upon admission to the facility, showed: -The resident has the right to make choices about aspects of his or her life in the facility that are significant to the resident; -The resident has the right to voice grievances to the facility or other agency or entity that hears grievances without discrimination or reprisal and without fear of discrimination or reprisal; -The resident has a right to prompt efforts by the facility to resolve grievances, including those with respect to the behavior of other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents were aware of available hours to receive their money during the week or to have money available to residents on the weekends. The census was 82. Review of the facility's Resident Trust Policy and Procedures, showed: -Cash on hand shall be held in a cash box clearly marked Personal Needs in a secure location; -Personal needs cash on hand is operations funds made available to advance cash to residents requesting withdrawals from their respective accounts; -The policy did not have times as to when residents' money was available. Review of the Authorization and Agreement to Handle Resident Funds form signed by the resident, did not show when their money was available to them or how to obtain funds on the weekends. Observations of the facility throughout the survey, showed no hours posted for when residents could have access to their money. During an interview on 6/10/21 at 11:00 A.M., Resident #35 said he/she can call ahead to get money during weekdays, but not on weekends. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform a yearly review of code status for full code (if the heart stops beating or breathing ceases, all life saving methods are performed) or no code (do not resuscitate (DNR), no life prolonging methods are performed) and obtain a signed code status form upon admission to the facility (Residents #13, #71, #61 and #227). In addition, the facility failed to ensure two witnesses signed a code status form for a resident who could not sign their name (Resident #324). The sample was 20. The census was 82. 1. Review of Resident #13's medical record, showed: -An admission face sheet, showed an admission date of 10/13/12; -A signed code status form, dated 9/22/17, for full code; -A physician's order sheet (POS), dated June 2021, showed an order dated 10/8/18, for full code status; -No updated code status form found since 9/22/17. Review of the resident's current signed code status form, provided by the facility on 6/14/21, showed signed code status form, dated 9/22/17, for full code. 2. Review of Resident #71's medical record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents could retain personal property safely from loss or theft, when they failed to complete an inventory sheet for 6 of 20 sampled residents (Residents #426, #378, #376, #373, #425 and #276). The census was 82. Review of the facility's admission packet, provided on 6/7/21, showed: -Section 12 Resident Funds, Valuables and Possessions: -You or your representative agree to inform the facility of all valuable property upon admission, and at any time new items are added to your possession. Upon admission, a detailed inventory of your possessions will be done; -The facility will attempt to reasonably safeguard your non-monetary personal property and belongings left in the facility, to the extent required by law. The facility will dispose of any non-monetary personal property and belongings that remain unclaimed 14 days after your discharge from the facility. 1. Review of Resident #426's medical record, showed: -admitted : 11/13/20;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0620 — patternNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to disclose and provide to a resident or potential resident prior to time of admission, notice of service limitations of the facility. The facility is a smoking facility and the admission packet provided to residents identify the smoking area and smoking times. During the COVID-19 pandemic, the facility stopped allowing smoking at the facility, failed to grandfather in the current residents admitted prior to the rule change and failed to provide in writing to newly admitted residents the new rule that smoking was no longer allowed in the facility. The facility identified one resident who smoked (Resident #13). The survey team identified an additional two residents who smoked prior to being admitted to the facility and voiced the desire to smoke while at the facility (Residents #227 and #36). The facility also failed to ensure residents who signed the admission agreement were cognitively intact enough to sign a contract (Resident #232). The sample was 20. The census was 82. Review of the resident's bill of rights, provided to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-16 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure notification to the resident and the resident's representative in writing of a discharge, including the reason for the discharge, the effective date of the discharge, the location to which the resident is discharged and a statement of the resident's appeal rights. The facility also failed to follow their transfer or discharge policy for 9 of 20 sampled residents (Residents #25, #57, #227, #223, #23, #61, #71, #276, and #67). The census was 82. Review of the facility's policy for Transfers and Discharges, dated 5/16/19, showed before a facility transfers or discharges a resident, the facility must notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move, in writing. 1. Review of Resident #25's medical record, showed: -discharged to the hospital 3/16/21; -Returned to the facility from the hospital on 3/24/21; -No transfer notice provided for the hospitalization on 3/16/21 through 3/24/21.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform the resident and family or legal representative of the bed hold policy at the time of transfer to the hospital for various medical reasons for eight of 20 sampled residents (Residents #35, #23, #71, #57, #227, #67, #276 and #25) The census was 82. Review of the facility's Bed Hold/Reservation of Room Policy, dated 5/2/19, included the following: -The facility's bed hold policy will be given upon admission, upon transfer of a resident to the hospital (if in an emergency within 24 hours), or the resident goes on therapeutic leave of absence; -The facility will provide written information to the resident or resident's representative the nursing facility policy on bed-hold periods and the resident's return to the facility to ensure that residents are made aware of the facility's bed-hold and reserve bed payment policy before and upon transfer to a hospital or when taking a therapeutic leave of absence from the facility; -Procedure: 1. Bed hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain vitals and neurological checks for a resident who had fallen (Resident #425), ensure physician's orders were obtained/followed for tube feedings and oxygen, and ensure braces, splints, or palm guards were applied as ordered, for five of 20 sampled residents (Residents #67, #23, #54 and #22). The census was 80. 1. Review of the facility Fall Management Policy, dated 6/4/20, showed: -Purpose: To promote patient safety and reduce patient falls by proactively identifying, care planning and monitoring of patient fall indicators; -Definition: Fall: refers to unintentionally coming to rest on the ground, floor, or other lower level. An episode where a resident lost his/her balance and would have fallen, if not for another person or if he/she had not caught him/herself, is considered a fall. A fall without injury is still a fall. Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is considered to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the activities program was directed by a qualified professional who is a qualified therapeutic recreation specialist or an activities professional. The facility's activity director had worked at the facility for approximately four months and did not meet the requirements to be the activity director. The census was 82. Review of the activity director's resume and application for employment, showed: -Education: Bachelor of Science in Wellness with an emphasis in Kinesiology (body movement and positioning); -Work experience included experience as a Maître D (food service specialist) and home services provider (cleaning, cooking and shopping); -Volunteer experience in the Month of April, 2019 at a long term care facility in the activity program; -No documentation of certification in a state approved activity director training course; -No documentation of 2 years experience in a social/recreational program with one year full time in a therapeutic activity program. During an interview on 6/10/21 at 1:07 P.M., the activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to adequately monitor and provide assistance to promote good nutrition and to maintain acceptable parameters of nutritional status. Staff failed to ensure a timely nutrition assessment by the Registered Dietician (RD), failed to ensure response to the RD recommendation regarding resident weight loss, failed to notify the physician of significant weight loss, failed to implement interventions regarding nutrition per the care plan (Residents #54, #227 and #235). Furthermore, staff failed to provide meal assistance as needed, ensure the resident was positioned at a 90 degree angle when eating, and provide health shakes as ordered (Resident #324). The sample was 20 and the census was 82. 1. Review of Resident #54's care plan, initiated on 5/6/21 and in use during the survey, showed: -Focus: At risk for weight fluctuation related to current health status; -Goal: Resident wishes to maintain current weight through next review; -Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the proper storage of medications in two of three medication carts observed. One medication cart contained an unidentified, pre-pulled pill in the top drawer and a tube of anti-fungal cream located inside of a box of lancets (small double-edged blades or needles used to make a puncture to obtain a blood specimen) in the bottom drawer. A second medication cart contained a box with various medications stored together, not labeled as stock or for a specific resident, a bottle of liquid Pro-source (a nutritional supplement) that lacked an opened-date, spilled over the side and into to the bottom of the medication cart and an unidentified pill on the bottom, right ledge of the cart. The facility had five medication carts. The census was 82. Review of the facility's Storage and Expiration Dating of Medications, Biologicals, Syringes and Needles policy, revised on [DATE], showed: -Policy governs procedures relating to the storage and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility staff failed to maintain kitchen equipment, walls, ceiling tiles and floors in a clean and sanitary manner to prevent to the growth of bacteria and potential harborage of pests. Facility staff failed to ensure the meat slicer remained covered when not in use to prevent cross contamination and failed to ensure the inside perimeter of the mop bucket was clean. The census was 82. Observations on 6/7/21 at 8:28 A.M., 6/8/21 at 11:39 A.M., 6/9/21 at 8:05 A.M., 6/10/21 at 1:01 P.M., 6/11/21 at 10:16 A.M., 6/14/21 at 11:05 A.M., 6/15/21 at 1:57 P.M. and 6/16/21 at 7:03 A.M., showed the following: -The uncovered meat slicer positioned next to a food preparation sink; -The convection oven had a layer of grease and dust on top. The interior walls and the racks had a heavy carbon build up; -The vat walls of the deep fat fryer had caked on food particles extending 3 inches above the oil. Sediment floated on top of the oil. The oil was very dark in color and the bottom of the vat was not visible; -The metal cabinet housed underneath the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-16 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to conduct and document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. The facility failed to address the activity services required by the resident population considering the need for quarantine, the activity director staff competencies and the physical plant considerations such as the family dining room and courtyard utilized for meals and activities. In addition, the facility assessment failed to identify the smoking resident population and/or the location of the resident smoking area in the court yard. The facility identified one resident who smoked (Resident #13). The survey team identified an additional two residents who smoked prior to being admitted to the facility and voiced the desire to smoke while at the facility (Resident #227 and #36). The census was 82. 1. Review of the facility assessment tool, dated 6/5/20, showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent staff neglect from occurring when a staff member transferred one resident (Resident #10) using a sit to stand lift (mechanical lift) without assistance. The resident required a Hoyer lift (mechanical lift) with assistance of two staff members for all transfers. The resident fell and sustained a hematoma (a collection of blood outside of blood vessels) to the back of his/her head. The sample was 20. The census was 82. Review of the facility's Protection of Residents: Reducing the Threat of Abuse & Neglect Policy, dated Revised: 1/21/19; Reviewed 4/15/19, showed: - Each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation of any type by anyone; -Residents must not be subjected to abuse by anyone. This includes but is not limited to: staff, other residents, consultants, volunteers, staff from other agencies serving our residents, family members, the resident representative, friends, or any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an alleged violation of abuse to the Department of Health and Senior Services (DHSS) promptly, no later than 2 hours after the allegation was brought to the facility's attention, for two of 20 sampled residents (Residents #10 and #44). The census was 82. Review of the facility's Protection of Residents: Reducing the Threat of Abuse & Neglect Policy, revised: 1/21/19 and reviewed 4/15/19, showed: -Each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation of any type by anyone; -Residents must not be subjected to abuse by anyone. This includes but is not limited to: staff, other residents, consultants, volunteers, staff from other agencies serving our residents, family members, the resident representative, friends, or any other individuals; -It is the policy and practice of this facility that all residents will be protected from all types of abuse, neglect, misappropriation of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-16 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a preadmission screening for individuals with a mental disorder and individuals with intellectual disability by failing to ensure a resident had a DA-124 Level I screen (used to evaluate for the presence of psychiatric conditions to determine if a preadmission screening/resident review (PASARR) Level II screen is required) as required, for one of 20 sampled residents (Resident #67) The census was 82. Review of Resident #67's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 5/18/21, showed the following: -Date of admission on [DATE]; -No screening information regarding PASARR, Level II PASARR, or conditions related to serious mental illness/intellectual disabilities/related conditions; -Diagnoses included dementia, depression and schizophrenia (a mental condition that causes both psychosis (a loss of contact with reality) and mood problems). Review of the resident's medical record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-16 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow appropriate discharge procedures and complete discharge and/or transfer documentation. This affected three of three reviewed closed records (Residents #276, #373 and #376). The census was 82. Review of the facility's Transfer and Discharge Policy, dated 5/6/19, showed: -Transfers and discharges will be handled appropriately to ensure proper notification and assistance to residents and families in accordance with federal and state-specific regulations; -The facility will provide equal care regardless of diagnosis, severity of condition, or payment source. Transfer and discharge policies are the same for residents regardless of payer source; -Documentation: When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (c)(l )(i)(A) through (F) of this section, the facility must ensure that the transfer or discharge is documented in the resident's medical record and appropriate information is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary services to maintain personal hygiene for a resident who was unable to use a urinal and/or stand over a bedside commode or toilet (Resident #36). In addition, the facility failed to ensure residents were shaved and their fingernails were cleaned/trimmed as needed. (Residents #71, #54 and #73). The sample was 20. The census was 82. Review of the facility Activities of Daily Living (ADLs) policy, reviewed on 5/5/21, showed: -Purpose, to ensure facilities identify and provide needed care and services that are resident centered, in accordance with the resident's physical, mental and psychosocial needs; -A resident is given the appropriate treatment and services to maintain or improve his or her ability to carry out the activities of daily living; -Hygiene, bathing, dressing, grooming and oral care; -A resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain proper placement of indwelling urinary catheters (a tube inserted into the bladder for purpose of continual urine drainage). The facility identified four residents as having indwelling urinary catheters. Of those four, one was chosen for the sample and issues were found (Resident #61). The sample size was 20. The census was 82. Review of the facility's Indwelling Urinary Catheter and Management Policy/Procedure, dated November 20, 2020, showed the following: -Critical Notes: Life Care Centers of America has approved the following information as an addendum to the Lippincott procedure: 1). Conduct a comprehensive, interdisciplinary review and assessment of the resident's continence status on admission, quarterly and with significant change of urinary function including factors that predispose the resident to the development of urinary incontinence and the use of an indwelling catheter; 2). Monitor the catheter daily and assess for complications resulting from the use of an indwelling catheter such as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-16 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, staff failed to execute appropriate technique while administering medications via gastrostomy (g-tube, a surgical opening into the stomach from the abdominal wall for the insertion of food and fluids) to one resident observed (Resident #23). Staff failed to follow standard, recommended practice when checking for g-tube placement and did not raise the head of bed (HOB) while administering medications to the resident via g-tube. The sample was 20. The census was 82. Review of the facility's Medication Administration through an Enteral Tube policy, effective date 4/4/19, showed: -Purpose is to set forth the procedures for medication administration through an enteral tube; -Check gastric residual volume (GRV, the amount of liquid drained from stomach following the administration of enteral feed) and observe the external length of the tubing for changes in size to verify g-tube patency prior to the administration of medications; -Adjust head of bed. Review of the facility's Enteral Nutrition Therapy policy, revised on 5/19/20, showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 31 opportunities observed, 2 errors occurred, resulting in a 6.45% error rate (Resident #38). The sample was 20. The census was 82. Review of the facility's Administration of Medications policy, revised on 5/6/20, showed: -All medications to be administered as ordered; -A physician order includes dosage, route, frequency, duration, and other required considerations; -Federal regulation is to have less than 5% error rate. Review of the facility's Reordering, Changing, and Discontinuing Orders, policy revised on 10/31/16, showed: -Facilities are encouraged to reorder medications electronically. Review of Resident #38's Electronic Health Record (EHR), showed: -Diagnoses included multiple sclerosis (MS, a disease in which one's immune system attacks the protective barrier of nerves), atrial fibrillation (an irregular heart beat), depression, muscle weakness, cognitive communication deficit, convulsions, high cholesterol, obesity and bladder disorder; -A care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility to maintain medical records that are complete, accurately documented, readily accessible and systematically organized for four of 20 sampled residents (Residents #379, #56, #227 and #12). The census was 82. 1. Review of Resident #379's medical record, showed the following: -admission date [DATE], discharged to county medical examiner on [DATE]; -Diagnoses included Stage 4 Pressure Ulcer (Full thickness tissue loss with exposed bone, tendon or muscle. Slough (dead tissue separating from living tissue) or eschar (dead tissue) may be present on some parts of the wound bed. Often includes undermining and tunneling) located at the sacrum (triangle shaped bone located above the coccyx (tailbone), end stage kidney disease, elevated white blood count, metabolic encephalopathy (brain function is disturbed due to different diseases or toxins in the body) and dementia; -A progress note, dated [DATE] at 12:44 P.M., showed the resident had an elevated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-07 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to post the required contact information for the ombudsman. This information was not posted in the facility affecting all residents in the facility. Findings include: During observations on 01/02/24 at 10:53 AM, 01/03/24 at 2:03 PM, and 01/04/24 at 10:06 AM, no postings or contact information for the ombudsman was identified or located in the facility. During the group meeting on 01/04/24 at 2:06 PM 11 residents attended. Nine residents (R42, R62, R10, R54, R61, R9, R39, R38, and R26) of the 11 residents stated that they were not aware of the ombudsman, or any information or posting identifying who or how to contact the ombudsman. Review of R42's Face Sheet located in the electronic medical record (EMR) under the Profile tab revealed an admission date of 01/01/20. Review of R42's quarterly Minimum Data Set (MDS) located in the EMR under the MDS tab with an Assessment Reference Date (ARD) of 10/16/23 revealed a Brief Interview Mental Status (BIMS) of 13 out of 15 which indicated R42 was cognitively intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-07 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure the survey results were readily accessible. This information affected all residents in the facility. Findings include: During observations on 01/02/24 at 10:53 AM, 01/03/24 at 2:03 PM, and 01/04/24 at 10:06 AM, the facility the survey results were not located in a readily accessible place without having to ask staff for them. During an interview on 01/03/24 at 2:44 PM, the Executive Director confirmed the survey results were not readily available and confirmed the survey results should be readily available for residents and visitors. During the group meeting on 01/04/24 at 2:06 PM, nine residents (R42, R62, R10, R54, R61, R9, R39, R38, and R26) did not know the location of the survey results. Review of R42's Face Sheet located in the electronic medical record (EMR) under the Profile tab revealed an admission date of 01/01/20. Review of R42's quarterly Minimum Data Set (MDS) located in the EMR under the MDS tab with an Assessment Reference Date (ARD) of 10/16/23 revealed a Brief Interview Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$21,801 in federal fines across 1 penalty.
- $21,801 — penalty dated 2023-10-17
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIFE CARE CENTERS OF AMERICA — 194 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 3 of 5 | 2.8 | +0.2 vs chain |
| Staffing | 1 of 5 | 3.3 | -2.3 vs chain |
| Quality measures | 4 of 5 | 4.5 | -0.5 vs chain |
The other 193 homes this chain runs (chain average 3.4★, per CMS)
Showing 40 of 193; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| UNITED INVESTORS LP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 06/24/2014 |
| LIFE CARE AFFILIATES II | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 99% | since 06/24/2014 |
| DEVELOPERS INVESTMENT COMPANY INC | Organization | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | — | since 06/24/2014 |
| PRESTON, FORREST | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 06/24/2014 |
| EKLUND, AMBER | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | — | since 08/16/2024 |
| GLOVER, MARTIN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/11/2025 |
| WALKER, RONDA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2020 |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — | since 06/24/2014 |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — | since 06/24/2014 |
| LAY, LISA | Individual | CORPORATE OFFICER | — | since 06/04/2014 |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — | since 06/24/2014 |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — | since 06/24/2014 |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/10/2025 |
| FLETCHER, TODD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/13/2024 |
| PRESTON, AUBREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/13/2024 |
| RAZZAQUE, NAVEED | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/11/2025 |
| ZIEGLER, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/13/2024 |
CMS files one row per role, so the 27 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265345. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.