Avamere Riverpark Of Eugene
425 Alexander Loop, Eugene, OR 97401 · For profit - Corporation · 119 certified beds · (541) 345-6199 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has 1 actual-harm citation
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.0% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.5% | 4.7% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.4% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.0% | 2.0% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 13.4% | 4.9% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.7% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.2% | 20.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.0% | 12.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.5% | 95.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.6% | 5.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.1% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.6% | 13.9% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.2% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 48.2% | 81.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 18.8% | 21.4% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.0% | 16.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.50 | 1.48 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.41 | 2.35 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 122 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 69.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.1%CMS range 47.3–65.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.3%CMS range 6.3–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 69.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 69.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.8%CMS range 3.1–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 119 beds and averages 91.1 residents a day — about 77% occupied, or roughly 28 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.25 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.72 hrs/resident/day on weekends vs 5.46 on weekdays — 14% thinner on weekends. RN hours go from 0.58 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 12 most serious are shown; the remaining 35 are one tap away and print in full.
- Actual harm · Gcited before2025-07-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined the facility failed to ensure resident care equipment was monitored as recommended for 1 of 3 sampled residents (#12) reviewed for accidents. Resident 12 experienced a fall from a broken shower chair, sustained rib fractures, and a closed head injury. Findings include: Resident 12 was admitted to the facility in 9/2024 with diagnoses including stroke. A 5/14/25 Fall investigation revealed Staff 12 (CNA) was providing Resident 12 with a shower. Resident 12's shower chair broke and Resident 12 fell onto the shower room floor, complaining of head and right rib pain. Resident 12 was sent to the hospital. A 5/14/25 hospital After Visit Summary revealed Resident 12 was diagnosed with a rib fracture, a closed head injury, and a bruise. A review of the undated shower chair owner's manual revealed the chair was to be checked at least monthly for glued fittings by attempting to pull the polyvinyl chloride (type of plastic) out of the fittings. The pipes on the shower chair needed to be checked for cracking, fractures, or other damage at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-06-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to assess and treat residents' pressure ulcers for 2 of 3 sampled residents (#s 16 and 79) reviewed for pressure ulcers. Resident 16 developed at Stage 3 pressure ulcer. This placed residents at risk for infections. Findings include: 1. Resident 79 was admitted to the facility 6/9/23 (Friday) with diagnoses including respiratory failure. Hospital Discharge Orders Report dated 6/9/23 revealed Resident 79 had a pressure ulcer to the tailbone region. Wound care was to be provided every Monday, Wednesday and Friday. A 6/9/23 admission Nursing Database indicated the resident had a pressure ulcer to the tailbone. There were no measurements or descriptions of the ulcer on the form. A 6/2023 TAR revealed no wound care was provided until 6/13/23. This was four days after admission to the facility. Progress Notes revealed the following: -6/10/23 wound care was not provided because the resident started to fall asleep and refused -6/11/23 at 8:54 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined the facility failed to ensure narcotic drug records were in order and a count of all controlled drugs was maintained for 6 of 6 medication carts reviewed for medication administration. This placed residents at risk for drug diversion. Findings include:The 1/2023 Ordering and Receiving Controlled Medications policy indicated, The pharmacy or nursing care center prepares an individual resident-controlled substance log for each controlled substance medication prescribed for a resident. This log is placed in the Narcotic book to be counted after every shift.On 1/31/26, the North Hall narcotic book revealed 17 times out of 186 counting opportunities facility staff did not verify the narcotic count was correct.On 2/24/26, the North Hall narcotic book revealed 29 times out of 150 counting opportunities facility staff did not verify the narcotic count was correct.On 1/31/26, the South Hall narcotic logbook revealed 17 times out of 186 counting opportunities facility staff did not verify the narcotic count was correct.On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-02 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident was informed in writing of the risks and benefits of a restraint and service dog denial for 2 of 9 sampled residents (#s 98 and 99) reviewed for accidents and choices. This placed residents at risk for not being informed. Findings include: 1. Resident 98 was admitted to the facility in 12/2025 with diagnoses including Parkinson's disease (progressive nerve disorder resulting in uncontrolled muscle tremors), anxiety, and panic disorder. The facility's undated admission Packet indicated before any service animal may be denied access to the facility or allowed to remain with their Patient/handler, a detailed written assessment of the reasons for the denial must be completed including all reasons why the service animal may not remain.The 12/9/25 Medication Profile by hospice revealed no documentation Resident 98 had a service animal.The 12/15/25 admission MDS revealed Resident 98 had a BIMS score of 15 (cognitively intact). A 12/18/25 Hospice Note revealed Resident 98 requested medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-02 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to facilitate the resident's right to make choices about their diet for 1 of 4 (#5) residents reviewed for choices. This put residents at risk for lack of self-determination. Findings include: Resident 5 was admitted to the facility in 2023 with a diagnosis of chronic respiratory failure.A review of Resident 5's 12/2025 BIMS Assessment revealed she/he was cognitively intact. On 2/23/26 at 10:46 AM, Resident 5 stated she/he requested multiple times to be re-evaluated by the speech therapist because she/he was prescribed a minced and moist diet, which included many pureed foods. Resident 5 stated she/he refused to eat pureed foods and wanted a diet with no pureed foods. Resident 5 stated she/he had been waiting several months to be re-evaluated by the speech therapist. A review of the resident's clinical record revealed she/he requested her/his diet be re-evaluated at Care Conferences completed in 7/2025 and 1/2026.A Progress Note on 7/30/25 revealed Resident 5 reported she/he did not like his/her current diet.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-02 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to conduct a Significant Change MDS assessment for 1 of 4 sampled residents (#47) reviewed for nutrition. This placed residents at risk for unassessed needs. Findings include:Resident 47 was admitted to the facility in 7/2025 with diagnoses including Amyotrophic Lateral Sclerosis (ALS is a disease that destroys the connection between the brain and muscles).An 10/2025 Quarterly MDS indicated Resident 47 did not have swallowing issues and did not have significant weight loss.A 12/19/25 Progress Note indicated Resident 47 was not safe to swallow and recommendations were made for Resident 47 to be NPO (have nothing by mouth) and have a nasal gastric (NG) tube (a tube placed down the nose, to the stomach) placed for alternate means to obtain nutrition.A 1/12/26 Progress Note indicated Resident 47 was NPO since 12/19/25 which included food and medications, Resident 47 refused an NG tube, and Resident 47 lost 20 pounds since 10/2025.A review of Resident 47's weight indicated she/he weighed 140.6 pounds on 10/7/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-02 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to provide care and services to maintain oral hygiene for 1 of 5 sampled residents (# 3) reviewed for ADLs. This placed residents at risk for reduced oral health. Findings include: Resident 3 was admitted to the facility in 11/2016 with diagnoses including epilepsy (seizure disorder).The 8/6/25 Care Plan for Resident 3 indicated a need for reminders and set up for oral care.A 2/11/26 quarterly MDS assessment revealed Resident 3 required setup or cleanup assistance for oral hygiene and had a BIMS score of 15, indicating she/he was cognitively intact. On 2/23/26 at 12:41 PM Resident 3 stated staff were directed to help her/him with brushing her/his teeth twice a day but did not. Resident 3 indicated she/he no longer requested oral hygiene assistance because she/he was told no by staff so frequently.On 2/24/26 at 10:35 AM Resident 3 estimated the last time she/he received help brushing her/his teeth was 1/2026. Resident 3 stated she/he had no idea where a toothbrush was since she/he had not used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to provide care and services to maintain grooming and oral hygiene for 2 of 5 sampled residents (#s 5 and 57) reviewed for ADLs. This placed residents at risk for unmet ADL needs. Findings include: Resident 5 was admitted to the facility in 2023 with a diagnosis of chronic respiratory failure. Resident 5's 10/2025 Annual MDS indicated she/he was cognitively intact. A review of Resident 5's Care Plan completed 1/2026 indicated she/he required the assistance of staff for personal hygiene. On 2/23/26 Resident 5 was observed with unbrushed, matted hair. On 2/23/26 at 10:48 AM, Resident 5 stated staff do not brush her/his hair daily. Resident 5 stated she/he wanted the knots brushed out of the hair on the back of her/his head and she/he could not do it. On 2/27/26 at 9:28 AM, Staff 23 (CNA) stated he cared for Resident 5 that morning and the previous day and did not brush Resident 5's hair. On 2/27/26 10:46 AM, Staff 33 (CNA) stated she never brushed Resident 5's hair when providing care for her/him.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review it was determined the facility failed to follow physician orders for 3 of 8 sampled residents (#s 10, 11, and 57) reviewed for edema, care planning, and unnecessary medications. This placed residents at risk for unidentified conditions. Finding include: Resident 57 was admitted to the facility in 6/2025 with a diagnosis of type 2 diabetes mellitus. A review of Resident 57s clinical record revealed an order for hydrocodone-acetaminophen, a pain reliever, to be administered up to twice daily as needed for pain. The resident's MAR for 2/20/26 revealed two doses of hydrocodone-acetaminophen were recorded on 2/20/26. A review of the facility's narcotic administration log revealed Resident 57 received 3 administrations of hydrocodone-acetaminophen on 2/20/26. Resident 57 was not available for an interview. On 3/2/26 at 7:49 AM, Staff 39 (LPN) stated she administered a dose of hydrocodone-acetaminophen to Resident 57 at 10:49 PM on 2/20/26. Staff 39 stated she was able…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to accurately assess a resident, thoroughly investigate and follow care plan interventions for elopement for 2 of 3 sampled residents (#s 99 and 102) reviewed for accidents. This placed residents at risk for elopement. Findings include:1. Resident 102 admitted to the facility on [DATE] with diagnoses including non-displaced type II dens fracture (stable fracture of the second cervical vertebra requiring neck immobilization), metabolic encephalopathy (brain dysfunction due to systemic metabolic disturbance), and delirium due to medical condition (acute, fluctuating confusion caused by illness). A 1/17/26 Elopement investigation revealed Staff 17 (CNA) was notified by a pedestrian that an elder person with a wheelchair was outside in the street crying and needed help. Staff 17 located Resident 102 standing behind her/his wheelchair holding onto it saying she/he was freezing and wanted to go home. Resident 102 was in the road about 20 feet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to provide care and services to prevent a UTI for 1 of 1 sampled resident (#8) reviewed for urinary tract infections. This placed resident at increased risk for recurrent UTIs. Findings include: Resident 8 admitted to the facility in 11/2025 with diagnoses including urinary retention (a condition related to the inability to completely empty the bladder when voiding). On 2/23/26 at 10:48 AM, Witness 2 (family member) indicated Resident 8 had four or more UTIs in the past year.A progress note dated 11/20/25 indicated Resident 8 required an appointment with a urologist specializing the treatment of urinary retention. Staff 16 (Social Services Director) scheduled Resident 8 for a urologist appointment on 12/2/25 and arranged transportation. Resident 8's clinical record contained no documented evidence she/he was seen by the urologist as planned on 12/2/25. Resident 8 was diagnosed with UTIs on 12/26/25, 2/17/26, and 2/24/26.On 3/2/26 at 11:15 AM, Staff 2 (DNS) stated Resident 8 was referred to the urologist to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-02 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to address call lights in a timely manner for 2 of 6 sampled residents (#s 22 and 47) reviewed for staffing. This placed residents at risk for delayed care. Findings include: 1. Resident 47 was admitted to the facility in 7/2025 with diagnoses including Amyotrophic Lateral Sclerosis (ALS is a disease that destroys the connection between the brain and muscles). A review of call light audits for Resident 47 revealed the following call lights on greater than 30 minutes: -11/2/2025 one hour and five minutes -11/7/2025 35 minutes -11/13/25 33 minutes -11/14/25 41 minutes -11/21/25 one hour and 12 minutes An 11/21/25 complaint alleged staff were ignoring Resident 47's call light. A 1/4/26 revised care plan indicated Resident 47 was to have cares in pairs. A 1/26/26 Grievance Communication Form indicated on 1/25/26 Resident 47 requested to use the restroom at 9:36 PM and did not receive assistance until 10:15 PM. The conclusion indicated Resident 47 did have a longer wait time because when she/he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2026-03-02 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents did not receive unnecessary medications for 1 of 5 sampled residents (#4) reviewed for unnecessary medications. This placed residents at risk for side effects related to blood pressure medications. Findings include:Resident 4 was admitted to the facility in 12/2022 with diagnoses including heart failure and arterial fibrillation (an irregular heartbeat). A review of orders revealed a 6/11/24 order for metoprolol succinate (a medication used to treat high blood pressure), hold for a heart rate less than 60 beats per minute. A review of Resident 4's 1/2026 MAR revealed Resident 4 was administered metoprolol succinate with a heart rate less than 60 beats per minute on:-1/10/26 heart rate was 59 per minute-1/22/26 heart rate was 59 per minute-1/24/26 heart rate was 52 per minute-1/29/26 heart rate was 52 per minute A review of Resident 4's 2/2026 MAR revealed Resident 4 was administered metoprolol succinate with a heart rate less than 60 beats per minute on:-2/10/26 heart rate was 56 per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview it was determined the facility failed to ensure medications, were stored properly for 1 of 3 medication carts reviewed. This placed residents at risk for reduced medication effectiveness. Findings include:On 2/25/26 South Hall medication cart observations revealed Resident 15's insulin had been removed from the refrigerator and was not dated. Staff to 22 (LPN) confirmed the insulin should've been dated after staff removed the insulin from the refrigerator. Resident 6's insulin dated 2/18/26 was observed unopened on the medication cart. Staff 22 confirmed the insulin should've been kept refrigerated until used.On 2/25/26 at 4:01 PM, Staff 3 (Regional Director of Clinical) stated all nursing staff are expected to follow proper medication storage requirements, including refrigeration and dating of insulin.
- Potential for harm · Dcited before2026-03-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to ensure resident records were complete and accurate for 1 of 5 sampled residents (#57) reviewed for ADLs. This placed residents at risk for inaccurate medical records. Findings include:1. Resident 57 admitted to the facility in 6/2025 with diagnoses including type two diabetes mellitus with diabetic neuropathy. On 2/23/26 at 2:50 PM Resident 57 stated staff did not assist her/him with oral hygiene despite resident requests. On 2/24/26 at 11:34 AM, Resident 57 stated she/he required total assistance from staff to brush her/his teeth. When asked where the oral hygiene supplies were located, this resident indicated she/he did not know and had never seen a toothbrush in her/his room.On 2/27/26 at 9:11 AM Resident 57 reported she/he received assistance with brushing her/his teeth once that week on day shift on 2/25/26. Resident 57 stated she/he was not offered additional opportunities for oral hygiene.Resident 57's 2/24/26 Task: GG-Oral Hygiene report indicated oral hygiene was completed by Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
2. Resident 16 was admitted to the facility in 7/2022 with diagnoses which included stroke. A 5/5/25 Bowel and Bladder Evaluation indicated Resident 16 was a candidate for scheduled toileting (timed voiding). A 5/5/25 quarterly MDS indicated Resident 16 was cognitively intact. A 6/3/25 care plan revealed Resident 16 was incontinent of bowel and bladder. Resident 16 had a history of urgency incontinence. Interventions included assisting with using the bathroom before breakfast and after lunch per preference to anticipate needs, resident used briefs, provide incontinentence care as needed, and provide peri care (cleaning of the genital area) after an incontinent episode. A public complaint was received on 6/23/25 alleging in 6/2025 Resident 16 was not cleaned properly after a bowel movement. The brief was clean, but Resident 16 had dried feces over groin area, buttocks and down her/his thighs. On 7/8/25 at 9:16 AM, Witness 1 (Complainant) stated twice in 6/2025 she found Resident 16 with dried feces on her/him. Witness 1 stated the first instance involved dried feces on her/his back,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure residents were treated with dignity for 1 of 1 sampled resident (#39) reviewed for medication administration. This placed residents at risk for lack of dignity. Findings include: Resident 39 admitted to the facility in 2/2024 with diagnoses including diabetes. On 10/10/24 at 11:50 AM Staff 28 (RN) performed a CBG (blood sugar measurement) check on Resident 39 in the dining room without permission from the resident with multiple residents in the dining room. Resident 39 required an insulin injection, Staff 28 raised the resident's shirt and administered the insulin into her/his abdomen. Resident 39 asked Staff 28 to administer the injection in her/his arm multiple times. Another resident in proximity to Resident 39 looked away during her/his insulin administration. On 10/10/24 at 12:05 PM Staff 3 (LPN-Resident Care Manager) and Staff 30 (LPN-Resident Care Manager) acknowledged Staff 28 failed to protect Resident 39's dignity by performing a CBG check in the dining room, and by lifting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident's representative was included in the care planning process for 1 of 2 sampled residents (#77) reviewed for communication. This placed residents at risk for lack of input in the care planning process. Findings include: Resident 77 admitted to the facility in 12/2023 with diagnoses including stroke and aphasia (language disorder). An 4/18/24 Comprehensive Plan of Care Review indicated N/A (not applicable) related to the attendance of the responsible party. A 7/22/24 Annual MDS indicated Resident 77's BIMS assessment could not be completed, she/he was rarely understood and she/he used nonverbal communication to express her/his needs. A 7/23/24 Comprehensive Plan of Care Review indicated N/A related to the attendance of the responsible party. An 10/7/24 resident profile for Resident 77 indicated Witness 1 (Family Member) was her/his main contact. On 10/7/24 at 4:01 PM Witness 1 stated she did not receive invitations to Resident 77's care conferences and she was in the facility weekly. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to notify the physician regarding refusals and changes in condition for 3 of 9 sampled residents (#s 26, 42, and 442) reviewed for medications, and change of condition. This placed residents at risk for lack of physician involvement. Findings include: The facilities 2/2021 Requesting, Refusing, and/or Discontinuing Care or Treatment Policy indicated; -the healthcare practitioner must be notified of refusal of treatment. 1. Resident 26 admitted to the facility in 10/2017 with diagnoses including kidney failure. A 9/25/24 physician order indicated staff were to complete daily weights, and call the physician for a weight gain of two to three pounds per day over a two-day period or five pounds in one week. A review of the 9/2024 and 10/2024 TARs indicated Resident 26 refused daily weights from 9/25/24 through 10/9/24. A 9/25/24 physician order indicated staff were to check Resident 26's CBG (blood sugar measurement) level four times a day and to notify the physician for a CBG level less than 70 or greater than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure the required parties were notified of resident hospitalizations for 3 of 7 sampled residents (#s 42, 44, and 89) reviewed for hospitalization and change of condition. This placed residents at risk for lack of advocacy. Findings include: 1. Resident 42 admitted to the facility in 6/2024 with diagnoses including cellulitus (deep infection of the skin) and heart failure. A 9/12/24 Progress Note indicated Resident 42 was transported to the emergency department due to complaints of uncontrolled pain. A 9/12/24 MDS Discharge Assessment was completed with an anticipated return from the hospital. Review of Resident 42's clinical record revealed no transfer notice was provided to Resident 42, her/his representative, or a representative of the Office of the State Long-Term Care Ombudsman. On 10/11/24 at 12:29 PM Staff 2 (DNS) acknowledged a transfer notice was not provided to Resident 42, her/his representative, or a representative of the Office of the State Long-Term Care Ombudsman. 2. Resident 44 admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide residents with a written notice of the facility's bed hold policy at the time of transfer to the hospital for 3 of 7 sampled residents (#s 42, 44, and 89) reviewed for hospitalization and change of condition. This placed residents at risk for lack of knowledge regarding their choices and potential financial responsibilities. Findings include: 1. Resident 42 was admitted to the facility in 6/2024 with diagnoses including cellulitus (deep infection of the skin) and heart failure. A 9/12/24 progress note indicated Resident 42 was transported to the emergency department due to complaints of uncontrolled pain. A 9/12/24 MDS Discharge Assessment was completed with return anticipated. A reviewed of Resident 42's clinical record revealed no documentation the resident or her/his representative was provided information regarding the facilty bed hold policy. On 10/11/24 at 11:09 AM Staff 14 (LPN) stated she did not understand the process…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to complete comprehensive care plans within the required timelines and revise care plan interventions for 2 of 7 sampled residents (#s 38 and 42) reviewed for change of condition, ADL care and edema. This placed residents at risk for unmet needs. Findings include: 1. Resident 38 admitted to the facility in 8/2022 with diagnoses including kidney disease and UTI. On 10/7/24 at 11:25 AM Resident 38 reported recurrent UTIs every three months, and also reported chronic bladder discomfort, burning with urination, and a sense of urinary urgency. The 7/21/23 care plan documented Resident 38 was at risk for UTIs with history of UTIs. There were no documented updates or revisions to the goals or interventions since the original date of care plan initiation on 7/21/23. On 10/9/24 at 5:17 PM Staff 3 (LPN-Resident Care Manager) reported the 7/21/23 care plan included Resident 38's recurring UTIs however the interventions were not revised or updated since the date the care plan was initiated. On 10/11/24 at 8:18 AM Staff 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to ensure professional standards were followed for 2 of 6 sampled residents (#s 39 and 442) for medication administration. This placed residents at risk for adverse side effects and cross contamination. Findings include: Per OAR [PHONE NUMBER] Scope of Practice Standards for All Licensed Nurses (1) Standards related to the licensee's responsibility for safe nursing practice. The licensee shall: (A) Adhere to professional practice and performance standards; Per OAR [PHONE NUMBER] Conduct Derogatory to the Standards of Nursing Defined: Conduct that adversely affects the health, safety, and welfare of the public, fails to conform to legal nursing standards, or fails to conform to accepted standards of the nursing profession, is conduct derogatory to the standards of nursing. Such conduct includes, but is not limited to: (2) Conduct related to achieving and maintaining clinical competency: (a) Failing to conform to the essential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to provide meaningful activities to dependent residents for 2 of 3 sampled residents (#s 21 and 37) reviewed for activities. This placed residents at risk for a diminished quality of life. Findings include: 1. Resident 37 admitted to the facility in 7/2023 with diagnoses including stroke. The 7/15/24 Annual MDS revealed Resident 37's cognition was severely impaired, her/his family was involved in her/his care and indicated she/he enjoyed listening to music, spending time outside, and participating in religious activities. Resident 37's comprehensive care plan revealed her/his activities of interests were gospel music, Christmas, and bible study. The care plan interventions included staff were to provide one on one time, help Resident 37 go to activities, remind her/him of the activities she/he enjoyed, and leave music on for Resident 37. The 10/2024 Activities Calendar included weekly bible study social visits and weekly bible study. Resident 37's medical record included no documentation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to properly assess pressure ulcers for 2 of 4 sampled residents (#s 13 and 62) reviewed for pressure ulcers. This placed residents at risk for worsening pressure ulcers. Findings include: 1. Resident 13 admitted to the facility in 7/2024 with diagnoses including muscle weakness. The 7/28/24 admission MDS indicated Resident 13 was at risk for pressure ulcers due to incontinence and decreased mobility. The 7/25/24 care plan revised on 9/26/24 indicated Resident 13 had current skin concerns including pressure injuries to the bilateral buttocks. A 9/24/24 incident report indicated Resident 13 was being monitored for redness and a CNA found two large blisters. There was no documentation which indicated where the pressure ulcers were located on the resident. A 9/25/24 Weekly Skin assessment indicated the resident's skin was intact. A 9/25/24 Wound Evaluation indicated the resident had a pressure ulcer to her/his sacrum (bone at the end of the lower back). The 10/1/24 Wound Evaluation indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to supervise a resident while eating for 1 of 4 sampled residents (#292) reviewed for change of condition. This placed residents at risk for aspiration or choking. Findings include: Resident 292 admitted to the facility in 2/2024 with diagnoses including dementia. A 2/20/24 admission MDS revealed Resident 292 had swallowing difficulties. A review of Resident 292's 3/11/24 care plan revealed an intervention of close supervision while eating. A 3/19/24 investigation revealed on 3/14/24 after 10:30 PM Staff 24 (former staff member) assisted Resident 292 into the Central Dining Room, gave her/him a peanut butter and jelly sandwich and then went to the Central Nursing Station to chart. Staff 24 stated she asked Staff 26 (LPN) to supervise Resident 292 while she/he ate. Staff 26 was charting at the Central Nursing Station and was not in the dining room. On 10/10/24 at 11:09 AM Staff 22 (CNA) stated close supervision of a resident meant the staff were to remain within arm's length of the resident while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to thoroughly assess and monitor respiratory status and maintain respiratory equipment for 2 of 2 sampled residents (#s 17 and 42) reviewed for respiratory services. This placed residents at risk for worsening respiratory status. Findings include: 1. Resident 17 admitted to the facility in 7/2023 with diagnoses including chronic obstructive pulmonary disease (a lung disease that makes it difficult to breathe), congestive heart failure (a long-term condition that occurs when the heart is unable to pump enough blood to meet the body's needs) and pulmonary hypertension (a condition that affects the blood vessels in the lungs, making it harder for blood to flow to the lungs and causing the heart to work harder to pump blood). A 9/22/24 Progress Note indicated Resident 17 had a wet productive cough, generalized body aches and tested negative for COVID 19. A 9/23/24 Progress Note indicated Resident 17 had increased weakness, a moist cough, lethargy, nausea, coarse lungs sounds, COVID 19 negative and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to provide sufficient staffing for 2 of 8 sampled residents (#s 42 and 76) reviewed for staffing. This placed residents at risk for unmet needs. Findings include: 1. Resident 42 admitted to the facility in 6/2024 with diagnoses including heart failure, diabetes and severe obesity. A 6/14/24 admission MDS indicated Resident 42 was occasionally incontinent of bladder and required substantial to maximum assistance with toileting hygiene. A 9/26/24 through 10/9/24 CNA Task for Toileting Hygiene document identified Resident 42 required substantial assistance or was dependent on staff for toileting hygiene for 20 of 40 opportunities. An 10/3/24 revised care plan indicated staff were to provide intermittent supervision for Resident 42's personal hygiene including her/his perineum (genital area) and care after incontinent episodes. On 10/7/24 at 1:59 PM Resident 42 stated she/he urinated often due to her/his medication and frequently waited up to an hour for assistance with toileting hygiene. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents were free from significant medication errors for 1 of 4 sampled residents (#442) reviewed for change of condition. This placed residents at risk for adverse side effects of medications. Findings include: Resident 442 admitted to the facility in 4/2024 with diagnoses including bipolar disorder (mental health disorder). An 4/6/24 physician order indicated staff were to administer lithium ER (extended release antipsychotic for bipolar disorder). On 10/10/24 Drugs.com indicated lithium ER should not be crushed, chewed, or broken. A 5/29/24 Progress Note indicated Resident 442 had a difficult time swallowing her/his medication in the morning, so Staff 28 (RN) crushed Resident 442's medication and administered the medication in pudding. On 10/9/24 at 12:11 PM Staff 28 (RN) acknowledged she crushed Resident 442's lithium, which was not to be crushed, and no Medication Error documents were found in the resident's electronic record. On 10/9/24 at 3:03 PM Staff 2 (DNS) acknowledged Staff 28 crushed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents understood the meaning of an arbitration agreement (disputes resolved with a neutral party and not in court) for 2 of 5 sampled residents (#s 13 and 76) reviewed for arbitration. This placed residents at risk for being uninformed of their legal rights. Findings include: 1.Resident 13 admitted to the facility in 7/2024 with diagnoses including muscle weakness. A 7/28/24 Medicare 5-Day MDS indicated Resident 13 was cognitively intact. An 10/7/24 facility provided list of residents who signed a facility Arbitration Agreement indicated Resident 13 signed an Arbitration Agreement. On 10/10/24 at 11:56 AM Resident 13 stated she/he was not aware of signing an arbitration agreement. On 10/11/24 at 3:00 PM Witness 3 (Family Member) stated she did not recall speaking to anyone regarding arbitration agreements when the arbitration form was offered. On 10/11/24 at 8:51 AM Staff 1 (Administrator) acknowledged they should ensure residents or their representatives understood the arbitration agreement.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure the community use glucometer was properly sanitized between resident uses for 1 of 1 sampled resident (#39) reviewed during CBG checks. This placed all residents who required CBG checks at risk for bloodborne illness. Findings include: Resident 39 admitted to the facility in 2/2024 with diagnoses including diabetes. On 10/9/24 at 11:50 AM Staff 28 (RN) was observed to check Resident 39's CBG (blood sugar measurement) level in the dining room. Staff 28 placed the glucometer on the North medication cart and cleaned the glucometer with small alcohol prep wipes. On 10/9/24 at 12:10 PM Staff 28 stated she always used alcohol prep wipes to sanitize the glucometer, and she was not aware of another sanitizing wipe. On 10/9/24 12:15 PM Staff 3 (LPN-Resident Care Manager) and Staff 30 (LPN-Resident Care Manager) stated the glucometer should be sanitized with the proper sanitizing wipes.
- Potential for harm · D2024-10-11 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to ensure an antibiotic was indicated for use for 1 of 2 sampled residents (#17) reviewed for respiratory care. This placed residents at risk for antibiotic resistant organisms. Findings include: Resident 17 admitted to the facility in 7/2023 with diagnoses including chronic obstructive pulmonary disease (a lung disease that makes it difficult to breathe), congestive heart failure (a long-term condition that occurs when the heart is unable to pump enough blood to meet the body's needs) and pulmonary hypertension (a condition that affects the blood vessels in the lungs, making it harder for blood to flow to the lungs and causing the heart to work harder to pump blood). A 9/22/24 Progress Note indicated Resident 17 had a wet productive cough, generalized body aches and tested negative for COVID 19. A 9/24/24 Progress Note indicated a provider visit with Resident 17 and a new antibiotic order was received for an upper respiratory infection (an illness that affects the upper respiratory system). On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review it was determined the facility failed to follow physician orders and follow the care plan for 3 of 10 sampled residents (#s 3, 5 and 9) reviewed for medications and ADLs. This placed residents at risk for unmet care needs. Findings include: 1. Resident 9 was admitted to the facility in January 2023 with diagnoses including chronic pain syndrome. Review of a physician order dated 1/5/23, revealed the resident was to receive Morphine (narcotic pain medication) 100 mg three times a day. The resident was to receive the Morphine at 8:00 AM, 2:00 PM and 9:00 PM. Review of a progress note dated 10/11/23 at 5:12 AM, revealed the facility was out of the resident's Morphine and the resident was upset and cursing at the nurse. Review of an October 2023 MAR revealed the resident was not administered Morphine on 10/11/23 at 8:00 AM. Review of a progress note dated 12/11/23 at 4:59 AM, revealed the facility was out of the resident's Morphine and the resident was upset. At 11:11 AM, Resident 9 reported a pain level of 10/10 and was administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-30 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to provide risk and benefits for the flu vaccine and/or provide vaccines for 4 of 5 sampled residents (#s 7, 13, 22 and 55) reviewed for immunizations. This placed residents at risk for illness and lack of informed consent. Findings include: 1. Resident 7 was admitted to the facility in 2020 with diagnoses including a stroke. Review of the resident's clinical record revealed the resident received PCV13 (pneumonia vaccine) in 2019. No documentation was found to indicate additional pneumonia vaccines were offered or provided as required. On 6/30/23 at 9:15 AM Staff 22 (LPN-IP) verified the resident was not offered additional pneumonia vaccines. 2. Resident 13 was admitted to the facility in 2020 with diagnoses including heart disease. Review of the resident's record revealed there was no documentation the flu vaccine was offered for the 2022/2023 flu season. On 6/30/23 at 9:15 AM Staff 22 (LPN-IP) stated she was not able to find any documentation related the resident's 2022/2023 flu vaccine. 3. Resident 22 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident was treated with respect for 1 of 1 sampled resident (#34) reviewed for dignity. This placed residents at risk for lack of respectful encounters. Findings include: Resident 34 was admitted to the facility in 2020 with diagnoses including paraplegia (inability to voluntarily move the lower part of the body) and anxiety disorder. A 1/13/23 revised care plan indicated Resident 34 had a history of receiving verbal aggression, staff were to stop activity if it was bothersome to her/him and monitor her/his emotional and physical distress. Staff were also to recognize Resident 34's experience and approach Resident 34 calmly. An 4/13/23 Quarterly MDS indicated Resident 34 had no verbal aggression towards others and was cognitively intact. A 5/1/23 FRI alleged on 4/29/23 Resident 34 was mistreated by Staff 6 (LPN) when Staff 6 came into Resident 34's room and yelled at her/him. Staff 6 was suspended pending investigation and Resident 34 requested Staff 6 no longer provide any of her/his care. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a cognitively impaired resident's representative was provided risk and benefits of a psychotropic medication prior to initiation and failed to ensure a resident's right to implement medication options was honored for 2 of 5 sampled residents (#s 63 and 76) reviewed for unnecessary medications. This placed residents at risk for lack of appropriate medical treatment decisions. Findings include: 1. Resident 63 was admitted to the facility in 2022 with diagnoses including major depressive disorder. Resident 63's 12/2022 admission weight was 146.8 pounds and her/his weight on 6/23/23 was 172 pounds. The 4/2023 through 6/2023 Behavior Monitoring Record and MAR indicated Resident 63 did not have negative behaviors and received amitriptyline (an antidepressant medication) daily for depression. A 6/11/23 Quarterly MDS revealed Resident 63 was cognitively intact. A 7/2/23 Epocrates (a professional website that provides clinical references on drugs) reference revealed a common reaction to the use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to include a resident in the plan of care for 1 of 1 sampled resident (#34) reviewed for urinary catheter. This placed residents at risk for lack of inclusion in the care planning process. Findings include: Resident 34 was admitted to the facility in 2020 with diagnoses including paraplegia (inability to voluntarily move the lower part of the body) and anxiety disorder. An 4/13/21 revised care plan indicated to provide urinary catheter care each shift, empty the catheter as needed and Resident 34 preferred to perform her/his own catheter care. An 4/13/23 Quarterly MDS indicated Resident 34 had an urinary catheter and was cognitively intact. A 1/5/23 physician order indicated a Foley (flexible tube) urinary catheter was to be changed monthly. The 6/2023 TAR indicated the urinary catheter was changed on 6/18/23 by Staff 6 (LPN). A 6/25/23 progress note indicated Resident 34 requested a new urinary catheter and bag due to clogging and changed her/his urinary catheter independently with no difficulty. On 6/27/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-30 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to comprehensively assess residents' ability to self-administer medications for 1 of 1 sampled resident (#34) reviewed for non-pressure skin conditions. This placed resident at risk for adverse medication reactions. Findings include: Resident 34 was admitted to the facility in 2020 with diagnoses including paraplegia (inability to voluntarily move the lower part of the body) and anxiety disorder. An 4/13/23 Quarterly MDS revealed Resident 34 was cognitively intact and had no impairment to her/his upper extremities. A 6/8/23 progress note revealed Resident 34 was seen by a NP because of a rash on her/his hand. A 6/12/23 physician order indicated to apply hydrocortisone solution (medication use to treat skin irritation) to Resident 34's hand twice daily for two weeks. On 6/28/23 at 12:01 PM Resident 34 was observed with a tube of hydrocortisone cream dated 6/8/23. Resident 34 stated the medication was in her/his possession since it was first ordered and she/he applied the medication as needed. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to accurately assess a resident's gradual dose reduction (GDR) status for 1 of 5 sampled residents (#14) and to accurately assess a resident's dental status for 1 of 1 sampled resident (#76) reviewed for unnecessary medications and dental status. This placed residents at risk for unassessed needs. Findings include: 1. Resident 14 was admitted to the facility in 1/2022 with diagnoses including depression and bipolar disorder. The 5/2/23 Quarterly MDS indicated Resident 14 had a GDR on 2/17/23 for Abilify (antipsychotic), Trazodone (antidepressant) and Lexapro (antidepressant). On 6/30/23 at 8:45 AM Staff 1 (LPN-Resident Care Manager), Staff 2 (DNS) and Staff 5 (LPN-Resident Care Manager) acknowledged Resident 14 did not have a GDR on 2/17/23 and Resident 14's Quarterly MDS dated [DATE] was coded incorrectly. 2. Resident 76 was admitted to the facility in 6/2023 with diagnoses including traumatic brain injury. A 6/5/23 admission MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to update resident care plans to reflect edema, ROM and infection control precautions for 3 of 8 sampled resident (#s 49, 66 and 69) reviewed for edema, rehabilitation and unecessary medications. This placed residents at risk for lack of resident centered interventions. Findings include: 1. Resident 49 was admitted to the facility 5/23/23 with diagnoses including a fall and cervical neck fracture. A 5/23/23 Nursing admission Database indicated the resident did not have edema (swelling/fluid retention). NP Progress Notes dated 6/8/23 indicated the resident was seen for hypertension follow-up and had newly identified edema to both legs and feet. The resident was assessed to not be short of breath and the NP ordered labs and additional medications. Resident 49's Comprehensive Care Plan last updated 6/20/23 did not have an identified focus area of edema, with goals or interventions to prevent edema. On 6/26/23 at 2:22 PM Resident 49 was observed to have edema to both legs and the resident's legs were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to a ensure an order discrepancy related to pain medication was clarified and ensure a resident was assessed after falls for 2 of 7 sampled residents (#s 48 and 76) reviewed for pain and accidents. This placed residents at risk for increased pain and unidentified injuries. Findings include: 1. Resident 48 was admitted to the facility 6/15/23 with diagnoses including knee replacement. Hospital Discharge Medications revealed tramadol was to be administered every six hours. The order was not PRN. A hard copy of the prescription (required to be sent to the pharmacy in order for the medication to be filled), attached to the order form, was for tramadol PRN. The resident's clinical record did not contain documentation to indicate the resident's physician was notified of the tramadol order discrepancy. On 6/29/23 at 10:14 AM Staff 1 (LPN-Resident Care Manager) stated if the admission orders did not correlate with the hard copy of the prescription to be sent to the pharmacy, the staff were to call the physician for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident's fall was investigated for 1 of 4 sampled residents (#76) reviewed for accidents. This placed residents at risk for unassessed risk factors. Findings include: Resident 76 was admitted to the facility in 2023 with diagnoses including traumatic brain injury. Review of the resident's Progress Notes revealed on 6/10/23 the resident fell two times. One time the resident fell from her/his recliner and another time the resident fell while she/he attempted to put her/his socks on. A review of 6/10/23 fall investigations revealed there was no investigation for the resident's fall from the recliner. On 6/28/23 at 10:10 AM Staff 2 (DNS) stated each fall was to be investigated to ensure risk factors were taken into account. Staff 2 acknowledged only one investigation was completed for the two falls which occurred on 6/10/23.
- Potential for harm · D2023-06-30 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to obtain specialized physician appointments for 1 of 1 sampled resident (#76) reviewed for bowel and bladder. This placed residents at risk for lack of specialized care. Findings include: Resident 76 was admitted to the facility 6/1/23 with diagnoses including brain injury and urine retention. 6/1/23 hospital admission orders included the resident was to have urology and neurology follow-up appointments. On 6/28/23 at 10:23 AM Staff 1 (LPN-Resident Care Manager) stated when a resident admitted from the hospital the nursing staff forwarded referrals for specialists to the social service department. Staff 1 indicated she was not aware of any appointments for Resident 76. On 6/28/23 at 11:40 AM Staff 21 (Social Services) stated if a resident came directly from a hospital the nursing staff were to fax the specialist the referral form for an appointment. Staff 21 stated she was not notified the resident needed referrals to the urologist or neurologist but stated it was listed on the admission paperwork.
- Potential for harm · Dcited before2023-06-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to reorder pain medications in a timely manner for 1 of 3 sampled residents (#49) reviewed for pain. This placed residents at risk for unrelieved pain. Findings include: Resident 49 was admitted to the facility 5/23/23 with diagnoses including cervical (neck) fractures. 5/23/23 hospital admission orders included orders for oxycodone (narcotic pain medication). The prescription did not have any refills and the pharmacy was to only dispense ten tablets. Resident 49's 5/2023 MAR revealed the resident took one oxycodone on 5/23/23, three tablets on 5/24/23 and 5/25/23 and two tablets on 5/26/23. The last tablet was administered at approximately 11:00 AM. Only one dose on 5/25/23 at 8:41 PM was documented as ineffective. The following two doses on 5/26/23 were documented as effective. Progress Notes from 5/24/23 through 5/27/23 revealed the resident was alert, oriented, pleasant and reported neck pain. The notes did not indicate the resident had unresolved pain. A 5/29/23 admission MDS and CAAs indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to monitor a resident for psychotropic medication side effects for 2 of 5 sampled residents (#s 52 and 76) reviewed for medications. This placed residents at risk for adverse medication reactions. Findings include: 1. Resident 76 was admitted to the facility in 2023 with diagnoses including brain injury. admission orders dated 6/1/23 revealed the resident was to receive trazodone (antidepressant) PRN for inability to sleep and fluoxetine (antidepressant) every day. A Pharmacist Communication form dated 6/1/23 indicated the resident was administered fluoxetine daily and trazodone. The combined use of the medications placed the resident at risk for serotonin syndrome (can cause symptoms ranging from tremors to death). The form directed staff to keep the Pharmacist Communication form in the MAR while the resident took both medications and to monitor the resident for symptoms including tremor, fast heart rate, low grade fever, confusion, muscle spasm and impaired mobility. Staff were to monitor for high fever,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure resident records were complete for 1 of 3 sampled residents (#49) reviewed for pain. This placed residents at risk for lack of pertinent medical assessment documentation in the clinical record. Findings include: Resident 49 was admitted to the facility in 2023 with diagnoses including cervical (neck) fractures. 5/23/23 hospital admission orders included orders for oxycodone (narcotic pain medication). The prescription did not have any refills and the pharmacy was to only dispense ten tablets. Progress Notes from 5/24/23 through 5/27/23 revealed the resident was alert, oriented pleasant and reported neck pain. The notes did not indicate the resident had unresolved pain and did not indicate the resident had to be transported to the hospital to obtain pain medication. A 5/30/23 MDS indicated Resident 49 was cognitively intact. On 6/26/23 12:18 PM Resident 49 stated on one weekend the facility ran out of her/his pain medication and she/he had to go to the hospital to get pain medication. On 6/29/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure the care plan was followed regarding infection control precautions for 1 of 3 sampled residents (#79) reviewed for pressure ulcers. This placed residents at risk for infections. Findings include: Resident 79 was admitted to the facility in 2023 with diagnoses including a pressure ulcer. A care plan dated 6/13/23 revealed the resident had a history of multi-drug resistant organisms in the lungs and was on enhanced barrier precautions. Staff were to wear a gown and gloves during care including when staff assisted the resident with showers. On 6/29/23 at 9:18 AM a sign was observed by the entrance of Resident 79's room. The sign indicated the resident was on enhanced barrier precautions. The instructions indicated staff must wear mask, gown and gloves when providing high contact care. Staff 23 (CNA) was observed to exit Resident 79's room with a mask on. Staff 23 escorted Resident 79 to another room and shut the door. On 6/29/23 at 9:36 AM Staff 23 stated she did not often work with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AVAMERE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 4 of 5 | 4.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 26 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| AVAMERE GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 01/06/2006 |
| MIDCAP FINCO LLC | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 01/22/2010 |
| CAVALLO, GLEN | Individual | MANAGING CONTROL - GOVERNING BODY | since 06/01/2025 |
| FEAKIN, CODY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2025 |
| FUNDERBERG, MICHELLE | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 06/01/2025 |
| HASKINS, DAMIEN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2025 |
| HILL, KEVIN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 03/12/2022 |
| HOSKINS, TONIA | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 06/01/2025 |
| INSKEEP, TODD | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 01/21/2022 |
| KOFSTAD, MARY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/13/2024 |
| MUNRO, JOLYNN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2025 |
| OKOLI, IKE | Individual | MANAGING CONTROL - GOVERNING BODY | since 06/01/2025 |
| POLSON, JUSTIN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 02/10/2025 |
| POWELSON, MICHELE | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/25/2015 |
| REID, MISTY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/02/2025 |
| SANDERS, AMANDA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2022 |
| SIMPSON, ANDREW | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2024 |
| STAPLES, CAROLYN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 10/01/2025 |
| STRUNK, COLBY | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 06/01/2025 |
| VANDERZANDEN, CARRIE | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 01/01/2025 |
| AVAMERE HEALTH SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/30/2025 |
| AVAMERE SKILLED ADVISORS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/30/2025 |
| DANA, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2022 |
| HANSEN, SARA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/29/2023 |
| LOEWEN, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/09/2023 |
| NASHAWI, MHD TAREK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2022 |
| PARKER, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2023 |
| PECKRON, TABITHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2025 |
| PRESLEY, YOLANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/06/2025 |
| CONSOLIDATED BILLING SERVICES INC | Organization | ADP OF THE SNF | since 04/24/1998 |
| INCOVATE SOLUTIONS, LLC | Organization | ADP OF THE SNF | since 01/21/2022 |
| KEVALA TECHNOLOGIES, INC | Organization | ADP OF THE SNF | since 12/20/2022 |
| MOSS ADAMS LLP | Organization | ADP OF THE SNF | since 01/01/2009 |
| PIONEER HEALTHCARE SERVICES LLC | Organization | ADP OF THE SNF | since 07/08/2024 |
| RANDE HOLDINGS, LLC | Organization | ADP OF THE SNF | since 06/01/2024 |
| SABRA HEALTH CARE LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | since 08/17/2017 |
| SABRA HEALTH CARE REIT INC | Organization | ADP OF THE SNF | since 08/17/2017 |
| SABRA HEALTH CARE, LLC | Organization | ADP OF THE SNF | since 08/17/2017 |
| GAMES, KIM | Individual | ADP OF THE SNF | since 01/21/2022 |
| GLOVER, AMBER | Individual | ADP OF THE SNF | since 02/18/2025 |
CMS files one row per role, so the 75 rows in the source record cover these 40 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 385185. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.