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Avamere Rehabilitation of Burien

1031 Southwest 130th Street, Burien, WA 98146 · For profit - Limited Liability company · 140 certified beds · (206) 242-3213 Medicare & Medicaid certified

Call the home — (206) 242-3213 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 20246 actual-harm citations$59,485 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 6 actual-harm citations
  • a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $59,485 in federal fines (most recent 2024-02-28)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
14212 Ambaum Blvd SW #304 · (206) 444-5014 · Call to confirm hours
Pharmacy
1210 SW 136th St., Ste 101 · (206) 257-6699 · Call to confirm hours
Grocery
2808 Ambaum Ave SW · (206) 901-1529 · Call to confirm hours
Park
12621 Ambaum Blvd SW · (206) 988-3700 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.4%14.2%15.4%better
Long-stay residents who lose too much weight12.2%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%1.0%0.9%better
Long-stay residents with a urinary tract infection0.8%1.6%2.0%better
Long-stay residents with depressive symptoms3.6%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.6%2.6%3.3%better
Long-stay residents whose ability to walk worsened14.1%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication2.6%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine98.8%93.8%95.3%typical
Long-stay residents with pressure ulcers7.6%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control23.2%22.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table5.1%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine91.4%82.0%79.4%better
Short-stay residents rehospitalized after admission35.3%19.9%22.6%worse
Short-stay residents with an outpatient ER visit11.5%13.4%12.0%typical
Long-stay hospitalizations per 1,000 resident days0.991.331.67better
Long-stay outpatient ER visits per 1,000 resident days0.541.521.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.1%U.S. median 51.5%
Got home and stayed home
9.4%U.S. median 10.7%
Went back to hospital
40.5%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 40.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.1%CMS range 46.3–67.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.4%CMS range 6.6–13.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge35.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.9–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.83
LPN hours/ resident / day
2.50
Aide hours/ resident / day
4.08
Total nurse hours/ resident / day
0.76
RN hoursweekends
24.4%
Total nursing turnover
26.7%
RN turnover

How full it usually is: this home is certified for 140 beds and averages 80.0 residents a day — about 57% occupied, or roughly 60 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.62 hrs/resident/day on weekends vs 4.27 on weekdays — 15% thinner on weekends. RN hours go from 0.75 to 0.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 24% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-05-19)
31
at the previous standard inspection (2024-02-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

54 citations, most serious first. The 16 most serious are shown; the remaining 38 are one tap away and print in full.

  • Actual harm · G2024-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to protect resident's rights to be free from abuse when facility policies and procedures to monitor and identify psychological harm were not implemented for 1 of 3 residents (Resident 2) reviewed for abuse. Resident 2 experienced psychological harm and fear when they were verbally abused by a staff member. This failure placed all residents at risk of psychological abuse, and a diminished quality of life. Findings included . Review of the facility Abuse Prevention Policy and Procedure, dated 07/01/2020, directed staff to initiate investigations as soon as a report of abuse was received to rule out or identify abuse and investigations would be completed within five days. Review of the facility policy Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, dated 09/2022, directed staff to interview the abused resident, reporter, other residents, involved staff, witnesses, physician, and resident representatives when completing an investigation of abuse. The policy showed there would be an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-27 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow transfer and discharge requirements for 2 of 2 residents (Residents 4 & 3) reviewed for transfer and discharge requirements. The failure to identify a resident's inability to make complex decisions, coordinate care with the Resident Representative (RR), the physician, and the receiving hospital and provide adequate documents for a safe care transition, placed cognitively impaired residents at risk for harm, unmet care needs, delay in care, lack of advocacy from their RR, and diminished quality of life. Resident 4 experienced psychological harm, applying the reasonable person concept, when they were transported by a taxi driver to the hospital ER, were not able to talk or explain to hospital personnel why they were there or what care they needed, had no advocate present to assist with the transfer, and the facility staff did not contact the ER to provide background information/medical history, and received multiple diagnostic tests that were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure 1 of 3 residents (Resident 3), reviewed for medication administration was free from a significant medication error. Resident 3 experienced harm when a staff nurse, who had not completed the facility required competency review for medication administration, did not follow standard practices for medication administration when they administered potent medications belonging to another resident to Resident 3 which resulted in the resident entering a comatose state (a life-threatening change of condition), emergency transfer to the hospital, and admission to the intensive care unit. These failures placed all residents at risk of harm, significant injury, and potential death. Findings included . Review of a facility policy titled Administering Medications, dated 04/2019, showed medications are administered in accordance with the prescriber's orders. The nurse staff administering medications would verify the resident's identity before giving medications using the photo in the medical record or verifying the resident identity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <Resident 85> According to the 02/05/2024 admission Minimum Data Set (MDS - an assessment tool), Resident 85 had diagnoses including heart failure. This MDS showed Resident 85 used an AC during the assessment period. Observations on 02/20/2024 at 11:18 AM, and on 02/22/2024 at 10:29 AM showed Resident 85 had a faded bruise on their right hand. Resident 85 stated they had bruises on their hand for a while related to the AC medication. Review of the February 2024 Medication Administration Record (MAR) showed Resident 85 received the AC medication as ordered for an abnormal heartbeat. Review of the CP showed there was no CP for AC medication for Resident 85. In an interview on 02/26/2024 at 1:56 PM, Staff G (RCM) reviewed Resident 85's record and stated there should be a PO from the provider to monitor Resident 85 for bleeding and bruises but staff did not obtain one. Staff G stated CPs for all high-risk medications were very important to direct staff to provide care for the resident but they did not have CP for AC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 3 of 5 sampled residents (Residents 32, 10, & 17) reviewed for Pressure Ulcers (PUs)/Pressure Injuries (PIs), received prescribed pressure reducing measures and repositioning on a consistent basis. Resident's 32 and 10 experienced harm when they developed facility acquired PUs. This failure placed all residents at risk for PI/PU development, and a diminished quality of life. Findings included . <PU Staging Guide> Review of the facility provided guided titled, Gentell PI Staging and Care Plan Considerations, dated 2019, showed a PI/PU was defined as damage to the skin and underlying tissue usually over a bony prominence. The guide showed PI/PUs could present as intact skin or an open ulcer and might be painful, and these injuries occurred as a result of intense and /or prolonged pressure or pressure in combination with shearing. A Deep Tissue Pressure Injury (DTPI) presented as intact or non-intact skin that was non-blanchable deep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure supervision was provided to residents at the care level they were assessed to require for 2 of 3 residents (Resident 66, & 31) reviewed for falls. Resident's 66, who had a change in condition and increased weakness, experienced harm when they fell when left unsupervised resulting in a fractured right hip and to Resident 31, who required extensive assistance from staff with toileting, was left on the toilet without supervision resulting in a fall with a skin tear and left foot fracture. These failures placed all residents at potential risk for avoidable falls, injuries, and a diminished quality of life. Findings included . <Facility Policy> Review of the facility policy titled, Assessing Falls and Their Causes, revised March 2018, showed residents must be assessed upon admission and regularly afterward for potential risk of falls and that any relevant risk factors must be addressed promptly. This policy showed appropriate interventions taken to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-19 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 3 (Resident 21, 24, & 64) of 4 residents reviewed for dental services received the care and services they required to preserve their dental health. This failure placed the residents at risk for unmet dental needs and a diminished quality of life. Findings included . <Facility Policy> According to the facility's 2001 Dental Services policy, the facility provided routine and emergency dental services to residents via a contract agreement with a licensed dentist, referral to a resident's personal dentist, referral to a community dentist, or other dental providers. The policy showed the facility's social services department would assist residents with dental appointments. <Resident 21> According to the 04/14/2025 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 21 had clear speech with no memory loss, was understood, and able to understand others. In an interview on 05/13/2025 at 2:23 PM, Resident 21 stated they had some broken teeth for quite a while, recently with occasional pain. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain and/or renew guardianship papers, and/or failed to provide assistance in the formulation of an Advanced Directive (AD - a document describing a resident's wishes for care if they became incapacitated) for 4 of 7 residents (Residents 42, 78, 3, & 27) reviewed for guardianship/advance directives. This failure left residents at risk for losing the right to have their preferences and choices honored during emergent and end-of-life care. Findings included . <Facility Policy> According to the facility's 2001 AD policy, when a resident admitted the facility would inquire as to their AD status. The policy showed if the resident did not have an AD, the facility would offer assistance to formulate one. If the resident had one or more ADs, the facility would obtain copies to place in the resident's record. The policy did not address the maintenance of guardianship papers. <Resident 42> According to a [DATE] Significant Change Minimum Data Set (MDS - an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide required liability notices for 1 of 3 residents (Resident 83) reviewed for liability notices. Failure of the facility to issue a Notification of Medicare Non-Coverage (NOMNC - a notification informing Medicare beneficiaries that their covered services will be terminated and provides information on their appeal rights) before Resident 83 was discharged from the facility, placed the resident at risk for not fully understanding their Medicare benefits and appeal rights. Findings included . <Resident 83> Record review showed Resident 83 was admitted to the facility on [DATE] and was discharged home on [DATE]. Resident 83's record showed the facility did not document they provided a NOMNC letter to Resident 83. Resident 83's record showed the facility provided a Nursing Home Transfer or Discharge notice to the resident on 01/25/2025. This notice showed the reason for the discharge was Resident 83's health was improved and they no longer needed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a homelike environment for 5 of 5 units. The failure to ensure residents' windows were free of missing blind panels, resident rooms were free of wall scrapes, and handrails in hallways were in good repair left residents at risk for a diminished sense of privacy, and a less than homelike environment. Findings included . <Handrails> Observation of the facility's hallways on 05/13/2025 from 12:51 PM through 12:54 PM showed the handrail in the central hallway was missing the end piece. This left a sharp edge on the rail and not looked homelike rail. The handrail outside room [ROOM NUMBER] and room [ROOM NUMBER] were also missing their end pieces, were with sharp edges and did not look homelike handrails . <Wall Gouges> Observation on 05/12/2025 at 8:47 AM showed the wall behind the resident's bed in room [ROOM NUMBER]-2 had deep gouges that exposed drywall. Observation on 05/13/2025 at 9:52 AM showed the walls of room [ROOM NUMBER]-2 were scuffed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to initiate, investigate, and resolve a grievance for 1 of 1 sampled residents (Resident 44) reviewed for grievances. This failure placed residents at risk for emotional distress and a diminished quality of life. Findings included . <Facility Policy> According to the facility's January 2017 Grievance Policy, informal concerns should be forwarded verbally to the Grievance Official or a department supervisor. This person should then contact the resident with the concern, and the concerned resident had the right to obtain a written decision on the grievance if they chose. This policy showed immediate action would be taken to prevent any potential violations of resident rights. <Resident 44> According to the 02/25/2025 Annual Minimum Data Set (MDS - an assessment tool) Resident 44 had clear speech and was able to make themselves understood. The MDS showed Resident 44 had a moderate memory impairment and demonstrated no behavior. In an interview on 05/14/2025 at 12:51 PM Resident 44 stated they were having a bad day.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure level I Preadmission Screening and Resident Reviews (PASRRs - a mental health screening required to be completed prior to admission to a skilled nursing facility) were accurate prior to admission for 2 of 7 residents (Residents 50 & 133). These failures placed residents at risk for inappropriate placement, unmet mental health needs, and a diminished quality of life. Findings included . <Facility Policy> According to the facility's July 2024 PASRR policy, all newly admitting residents would have a Level I PASRR screening prior to admission to the facility. The policy showed all potential admissions identified with a positive Level I PASRR must be evaluated by the state authority through the Level II process and be approved for admission prior to admitting. <Resident 50> According to a 01/23/2025 admission Minimum Data Set (MDS - an assessment tool) Resident 50 had multiple medically complex diagnoses including anxiety, depression, and Post…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure residents were offered the opportunity to participate in a care conference for 2 (Residents 24 & 183) of 21 sample residents whose Care Plans (CPs) were reviewed, and failed to ensure resident CPs were updated as needed for 2 (Residents 22 & 48) of 21 sample residents. These failures placed residents at risk for unmet care needs, and frustration. Findings included . <Facility Policy> According to the facility's 2001 comprehensive, person-centered CP policy, the facility would, in conjunction with the resident and their family or legal representative, develop a comprehensive CP for each resident. The policy showed residents would be informed of their right to, and be provided with, advanced notice of care planning conferences. The policy showed assessment of residents was ongoing and CPs should be revised as needed with changes. <Care Conferences> <Resident 24> According to a 03/27/2025 Quarterly Minimum Data Set (MDS - an assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assist residents with Activities of Daily Living (ADLs - personal hygiene, grooming, bathing, eating etc.) for 2 of 6 residents (Residents 70 & 44) reviewed who were assessed to be dependent on staff for ADLs. The failure to provide ADL assistance to dependent residents as required left residents at risk for poor hygiene, diminished feelings of self-worth, and other negative health outcomes. Findings included . <Facility Policy> Review of the facility's 03/2018 revised Supporting ADLs policy showed residents who were unable to carry out ADLs independently would receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene. This policy showed if residents with an impaired ability to think or memory loss disorders resisted care, staff should attempt to identify the underlying cause of the problem and not assume the resident rejected care. This policy showed staff should reapproach the resident or have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 1 of 2 residents (Resident 24) reviewed for vision and hearing services received the care and services they required to maintain their vision. The failure to provide follow through with a needed follow up appointment placed Resident 24 at risk for worsening vision, and frustration. Findings included . <Facility Policy> According to the facility's 2001 Sensory Impairment policy, the physician would identify and order the appropriate consultations needed to help manage the causes, complications, and risks for residents with sensory impairments. <Resident 24> According to a 03/27/2025 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 24 had multiple medically complex diagnoses including a stroke with cortical blindness (a condition with loss of vision due to damage in the visual processing areas of the brain). This MDS showed Resident 24 had highly impaired vision. Review of the 05/17/2024 and 01/08/2025 visual function Care Area Assessments showed staff documented Resident 24 had highly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure mechanical lifts (lift devices used to help transfer residents who cannot bear their own weight from surface to surface) were maintained in safe working order for 2 of 2 mechanical lifts. The failure left residents at risk for unsafe transfers, falls, and injury. Failures included . <Facility Policy> According to the facility's undated Equipment Safety and Functionality Expectations policy, staff must inspect all equipment prior to use. The policy showed for mechanical lifts, safety clips must be present and attached securely prior to use, and wheels function and can lock. <Resident Council> During a Resident Council meeting on 05/16/2025 at 1:08 PM, Resident 35 expressed a concern with the facility's mechanical lifts. Resident 35 stated some of the pins (spring-loaded locking clips on the hooks of the lift where the sling in which the resident is seated for transfer is connected - a safety clip. These spring-loaded locking clips…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · Dcited before2025-05-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to reassess the resident for bowel and bladder needs or provide the necessary care and services to ensure bowel and bladder continence was improved for 1 of 2 residents (Resident 47) reviewed for bowel and bladder needs. This failure left the resident at risk for unmet care needs, avoidable incontinence, and embarrassment. Findings included . <Facility Policy> According to the facility's April 2018 Urinary Incontinence policy, nursing staff would assess residents and document the circumstances related to incontinence. The physician would identify potentially treatable medical conditions and address causes related to urinary incontinence. The policy showed facility staff would identify environmental interventions and assistive devices such as grab bars, urinals (bottles male residents can urinate in), bedside commodes, and walkers to facilitate toileting. Based on the assessment and causes of the incontinence, staff would provide scheduled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were stored, returned, and/or discarded when expired for 1 of 3 medication carts (Middle Medication Cart) and 1 of 1 medication rooms observed. The failure to ensure unneeded medications were returned to the pharmacy upon resident discharge and to ensure medications carts were secured when not in use by a nurse placed the residents at risk for receiving unauthorized, compromised, and/or ineffective medications. Findings included . <Facility Policy> According to the facilty's revised November 2020 Storage of Medications policy, discontinued, outdated, and deteriorated drugs and biologicals must be retumed to the dispensing pharmacy or destroyed. The policy showed compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) that contained drugs and biologicals must be locked when not in use and unlocked medication carts must not be left unattended. <Medication Room> Observations of the medication room on 05/12/2025 at 9:41 AM with Staff P (Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: ensure staff followed contact precautions (a type of isolation precaution used to prevent the spread of infections transmitted by direct or indirect contact) for 1 resident (Resident 183) of 1 reviewed for contact precautions; ensure staff used appropriate Personal Protective Equipment (PPE - disposable barriers such as gloves, eyewear and gowns used to prevent exposure to infectious materials) for one supplemental Enhanced Barrier Precautions (EBP - an infection control intervention designed to reduce the transmission of multidrug-resistant organisms in long-term care settings) room (room [ROOM NUMBER]); ensure staff used appropriate Hand Hygiene (Staff R); ensure the facility was free of uncleanable surfaces; ensure urinals (plastic bottles used to pass urine for resident with mobility issues) were sanitary. These failures placed residents at risk for exposure to and development of infectious diseases. Findings included . <Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-27 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide timely laboratory (lab) services to 2 of 3 residents (Resident 1 & Resident 6) reviewed for lab services. The failure to ensure adequate lab supplies to allow nursing staff to obtain timely urine samples for diagnosis and treatment of infections placed residents at risk of illness, hospitalization, and diminished quality of life. Findings included . <Resident 1> The 02/09/2024 Quarterly Minimum Data Set (MDS, an assessment tool) showed Resident 1 was admitted to the facility with a urinary tract infection and amputations of both lower extremities. The MDS showed Resident 1 had a history of stroke with communication impairment and was unable to complete a cognitive evaluation. Resident 1 required physical assistance from staff for all care, including incontinence of urine and bowels. Review of the 02/19/2024 physician visit note showed Resident 1 was seen for follow up on mental status changes and pain on urination. The physician assessment showed Resident 1 had left lower abdominal pain with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-28 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have sufficient nurse staff to provide and supervise care of residents as evidenced by information provided in a Resident/Surveyor interview, for 9 residents (Residents 10, 44, 29, 60, 32, 67, 63, 17, 240 & 7) interviewed, and 3 (Staff R, BB, & M) staff interviewed. The facility had insufficient staff to ensure residents received assistance with Activities of Daily Living (ADLs) including showers, nail care and call light responses. Additionally, the aides from the Restorative Nursing Program (RNP) department were removed from restorative nursing duties to cover direct care staff absences resulting in the RNP's not being done for 3 of 9 residents (Residents 63, 17 & 44) reviewed for RNP. Findings included . <ADLS, Showers, & Nailcare> <Resident 10> Observations on 02/21/2024 at 8:53 AM, 10:48 AM, & 12:22 PM, on 02/22/2024 at 9:02 AM and 11:51 AM, on 02/23/2024 at 9:13 AM, and on 02/27/2024 at 8:45 AM and 1:54 PM showed Resident 10 lying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was prepared, stored, and served under sanitary conditions. Facility staff failed to: Label and date food after preparation, discard expired and spoiled foods; keep kitchen vents and fans free from dirt/dust build-up; maintain availability of running hot water in the handwashing sink; consistently perform hand hygiene when working in between areas in the kitchen; and prevent bare hand contact with ready to eat foods during food preparation. These failures contributed to an unsanitary kitchen environment and placed residents at risk for food-borne illness. Findings included . <Facility Policy> According to the facility policy titled, General Food Preparation and Handling, revised January 2018, food items would be kept free from injurious organisms and substances. The policy showed foods were checked and stored properly, and those with an abnormal appearance were not served. The policy showed bare hands should never touch raw food directly. The policy showed leftovers must be dated, labeled, and discarded within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-28 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure resident and facility equipment was maintained and in safe operating conditions for 2 of 20 residents (Residents 7 & 60) whose mobility devices and environment were observed for safety. The facility failed to ensure: The call light cord remained intact (Resident 7); the Wheelchair (WC) tires were functional and properly inflated (Resident 20); and the dishwasher in the facility's main kitchen operated at the correct wash temperature it was specified to clean/sanitize resident dishes with according to manufacturer specifications. These failures left residents at risk for accidents, isolation, and other negative health outcomes. Failure to ensure the dishwasher maintained the appropriate temperature placed residents at risk for eating from unclean and/or inappropriately sanitized dishes. Findings included . <Facility Policy> According to the facility's policy titled, Internal Environmental Services, revised October 2010, the staff would ensure the facility was well-maintained through a preventative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system by which residents received required written notices at the time of transfer/discharge, or as soon as practicable for 7 (Residents 77, 68, 17, 66, 10, 44, & 33) of 7 residents reviewed for hospitalizations. Failure to ensure written notification to the resident and/or the resident's representative of the reasons for the discharge in writing and in a language and manner they understood, placed residents at risk for a discharge that was not in alignment with the resident's stated goals for care and preferences. Findings included . <Facility Policy> Review of the 03/2021 Transfer or Discharge Notice facility policy showed when a resident was transferred or discharged from the facility, the resident and/or the resident's representative would be notified in writing in a language or manner they understood, the specific reason or the transfer or discharge, the effective date of the transfer or discharge, and the location to which the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a person-centered comprehensive Care Plan (CP) was developed and implemented for 10 of 20 residents (Resident's 31, 60, 80, 7, 32, 85, 44, 33, 66, & 10) whose CPs were reviewed. Failure to address the individualized care needs for each resident placed residents at risk for inconsistent and/or inadequate care, and a decreased quality of life. Findings included . <Facility Policy> Review of a facility policy titled, [CPs],Comprehensive Person-Centered dated March 2022, showed a comprehensive, person-centered CP that included measurable goals and timeframes to meet the residents needs would be implemented for each resident. The policy showed the comprehensive person-centered CP was developed within seven days of the completion of the Minimum Data Set (MDS - an assessment tool) assessment and no more than 21 days after the resident admits to the facility. <Resident 31> According to the 01/24/2024 admission 5 Day MDS, Resident 31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Care Plans (CPs) were updated and/or revised as needed to reflect person-centered care for 11 of 20 (Residents 31, 77, 29, 60, 32, 7, 17, 190, 191, 44, & 83) sample residents whose CPs were reviewed. The failure to update and/or revise CPs left residents at risk for unmet care needs, inappropriate care, and other negative health outcomes. Findings included . <Facility Policy> Review of the facility's policy titled [CPs], Comprehensive Person Centered revised March 2022 showed a comprehensive, person centered CP included measurable objectives and timeframe's to meet each resident's physical, psychosocial, and functional needs. The policy showed all residents had the right to participate in the planning process, request CP meetings, and were provided advanced notice of CP meetings. The policy showed interventions would address the underlying source of problem areas, not just symptoms and/or triggers and assessments of all residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assist residents with Activities of Daily Living (ADLs) for 8 of 11 residents (Residents 32, 67, 85, 60, 29, 77, 10, & 44) reviewed who were assessed to be dependent on staff for ADLs. The failure to provide ADL assistance to dependent residents as required left residents at risk for poor hygiene, diminished feelings of self-worth, and other negative health outcomes. Findings included . <Facility Policy> Review of the facility policy titled Activities of Daily Living, Supporting dated 03/2018 showed residents who were unable to carry out ADLs independently would receive services necessary to maintain good nutrition, grooming, and personal and oral hygiene. This policy showed if residents with impaired ability to think or memory loss disorders resisted care, staff would attempt to identify the underlying cause of the problem and not assume the resident was refusing care. This policy showed staff should reapproach the resident or have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident medical records were complete and accurate for 10 of 20 sample residents (Residents 190, 191, 83, 77, 49, 67, 85, 7, 75, & 31) whose resident records were reviewed. The facility failed to ensure the presence/use of medical devices were captured during initial admission assessment (Residents 190, 191, & 7), skin and wound evaluations identified the location of wounds (Residents 190), accurately document a resident's Activities of Daily Living (ADL) performance/ability (Resident 77), and complete daily skilled charting for Medicare (a type of payer source that provide skilled care benefits) residents as required (Residents 49, 190, 191, 67, 85, 7, 83, 75, & 31). These failures placed residents at risk for unidentified and/or unmet care needs, missed care planning, other negative health outcomes, and denial of coverage of their skilled care benefits. Findings included . <Facility Policy> Review of the facility's policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that promoted resident respect and dignity for 1 of 1 residents (Resident 7) reviewed for dignity concerns. This failure left Resident 7 with feelings of invalidity, and placed residents at risk for having low self-esteem, diminished self-worth, and a decreased quality of life. Findings included . <Facility Policy> According to the facility policy titled, Dignity, revised February 2021, each resident should be cared for in a manner that promoted and enhanced their sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. The policy showed the facility culture supported resident dignity and respect by honoring resident goals, choices, and preferences. The policy showed demeaning practices and standards of care that compromised resident dignity were prohibited. <Resident 7> According to the 01/09/2024 admission MDS, Resident 7 was cognitively intact, capable of understanding others, and had clear speech during communication. The MDS showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents had the appropriate Advanced Directive (AD) in place for 3 (Residents 190, 191, & 29) of 7 residents reviewed for ADs. The facility failed to provide information indicating residents were informed, educated, and offered assistance to formulate an AD (Resident 190 & 29), obtain a copy of AD paperwork and have it readily available in the resident's record (Resident 191), and follow up to obtain guardianship (Resident 29). These failures placed residents at risk of losing their right to have their stated preferences/decisions honored regarding medical treatment and end-of-life care. Findings included . <Facility Policy> The 09/2022 Advanced Directives facility policy showed the resident and/or the resident's representative would be provided with written information regarding the resident's right to refuse or accept assistance with formulating an AD and this information would be provided in a manner the resident could understand. Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure injuries of unknown origin was reported to the State Survey Agency (SSA) within the required timeframe for 2 of 6 sampled residents (Residents 10 & 66) reviewed for abuse/neglect. Failure to complete required reporting of incidents placed Resident's 10 & 66 at risk for repeated incidents and unidentified abuse and/or neglect. Findings included . <Facility Policy> Review of the facility policy titled, Abuse Prevention Policy and Procedure, Revised 07/01/2020, showed all incidents, accidents, and injuries of unknown origins would have an incident report completed to initiate an investigation. This policy showed that mandated reporters were to immediately report to the SSA and any injury of unknown origin would be reported to State Officials per regulations. Review of the facility policy titled, Abuse, Neglect, Exploitation, or Misappropriation - Reporting and Investigating, revised September 2022, showed all reports of resident abuse (including injuries of unknown origin) would be reported to local, state, and federal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to initiate or thoroughly investigate incidents for a facility acquired pressure injury and unwitnessed falls with major injuries for 3 of 6 sampled residents (Resident 10, 66, & 31) reviewed for abuse/neglect. Facility failure to initiate an investigation for the pressure injury of unknown origin to Resident 10's toe, and failure to thoroughly investigate Resident's 66 and 31's falls with fractures placed all residents at risk for repeated incidents and unidentified abuse and/or neglect. Findings included . <Facility Policy> Review of the facility policy titled, Abuse Prevention Policy and Procedure, Revised 07/01/2020, showed all incidents, accidents, and injuries of unknown origins would have an incident report completed to initiate an investigation. Review of the facility policy titled, Abuse, Neglect, Exploitation, or Misappropriation - Reporting and Investigating, revised September 2022, showed all reports of resident abuse (including injuries of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident and/or the resident's representative a written notice of the facility's bed-hold policy, at the time of transfer or within 24 hours, for 1 of 7 sample residents (Resident 77) and 1 closed record (Resident 68) reviewed for hospitalization. This failure placed the residents and their representatives at risk of not being informed of their right to, and the cost of, holding the resident's bed while hospitalized that was necessary for decision-making. Findings included . <Facility Policy> The facility's revised October 2022 Bed-Holds and Returns policy showed all residents/representatives were provided written information regarding the facility and state bed-hold policies that addressed holding or reserving a resident's bed during periods of absence including hospitalization. The policy showed residents were provided the written notice at the time of transfer or, if the transfer was an emergency, within 24 hours. <Resident 77> According…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure Minimum Data Sets (MDS - an assessment tool) were accurate and complete for 1 of 20 residents (Resident 7) whose MDS and Care Area Assessments (CAA) were reviewed. This failure placed residents at risk for unidentified and/or unmet care needs. Findings included . <Facility Policy> The facility's 01/02/2024 MDS Completion and Submission Timeframes policy showed the assessment coordinator or designee was responsible for ensuring that the resident MDS assessments were scheduled, completed, and submitted in accordance with current state and federal guidelines. The policy showed MDS completion requirements follow the guidance outlined under the Resident Assessment Instrument (RAI) User's Manual. < RAI Manual> The October 2023 Long-Term Care Facility RAI 3.0 User's Manual (a guide directing staff on how to accurately assess the status of residents) showed the MDS coordinator should examine the resident and determine whether any ulcers, injuries, scars, or non-removable dressings/devices were present, and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Pre-admission Screening and Resident Review (PASRR - a screening process for residents who have indicators of intellectual disability (ID), related disability (RD), or serious mental illness) assessments were accurate and revised for 2 (Residents 31 & 32) of 5 residents reviewed for PASRR. The failure to ensure PASRR screening was accurate and revised timely placed residents at risk for not receiving timely and necessary services to meet their mental health care needs and placed them at risk for diminished quality of life. Findings included . <Facility Policy> Review of the 03/2019 facility policy admission Criteria, showed the facility conducted a Level I PASRR screen for all potential admissions. If the Level I screen indicated the resident may meet the criteria for MD or RD, they would be referred to the state PASRR authority for the Level II screening process. The facility policy showed Social Services staff would be responsible for making…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline Care Plan (CP) within 48 hours of admission as required that documented resident-specific initial goals and treatment plans for 2 of 2 newly admitted residents (Residents 190 & 191) reviewed to ensure continuity of care upon admission. Failure to develop baseline CPs that identified the presence/use medical devices including an indwelling urianry catheter (a device that drained urine from the bladder) and non-removable splint/cast (Resident 191) placed the residents at risk for unmet care needs, potential complications, and a decreased quality of life. Findings included . <Facility Policy> The facility's revised March 2022 Care Plans - Baseline policy showed a baseline CP was developed for each resident within forty-eight (48) hours of admission to meet the resident's immediate health and safety needs. The policy showed the baseline CP must include the minimum healthcare information necessary to properly care for the resident.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure Physician's Orders (POs) were obtained for a Gastric tube (tube inserted through the abdomen into the stomach) and a medicated topical cream for 2 of 20 sampled residents (Resident 44 & 77) reviewed. These failures left residents at risk for unmet care needs and other negative health outcomes. Findings included . <Facility Policy> Review of the facility policy titled medication therapy, revised April 2007, showed the residents clinical records would contain a written Physician Order (PO) for all prescriptions and over the counter medications taken by the resident. <Resident 44> According to the 12/27/2023 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 44 had complex medical conditions including difficulty swallowing, and Diabetes Mellitus (unstable blood sugar levels). The MDS showed Resident 44 had a Gastric tube during the assessment period. Record review of Resident 44's 12/29/2023 Enhanced Barrier precautions (staff to wear protective equipment to protect the resident from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 3 (Residents 17, 63, & 44) of 9 residents reviewed for Restorative Nursing Program (RNP) services received the care and services they were assessed to require. These failures placed residents at risk for a decline in Range of Motion (ROM), increased dependence on staff, and a decreased quality of life. Findings included . <Facility Policy> Review of the 07/2017 Restorative Nursing Services facility policy showed residents would receive restorative nursing care to promote optimal safety and independence. <Resident 63> According to the 02/07/2024 Annual Minimum Data Set (MDS - an assessment tool), Resident 63 admitted to the facility on [DATE] with impairment to both legs. This assessment showed Resident 63 participated in Active Range of Motion (AROM), Passive Range of Motion (PROM), and a splinting RNP five days during the seven-day look-back period. Observations on 02/20/2024 at 10:21 AM, 02/21/2024 at 12:33 PM, 02/23/2024 at 10:04…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents with indwelling urinary catheters (a device that drained urine from the bladder and into a collection bag) were provided catheter care consistent with professional standards of practice and post-catheter use monitoring was implemented for 2 of 3 residents (Residents 190 & 7) reviewed for indwelling urinary catheters and bladder function. These failures placed residents at risk for Urinary Tract Infection (UTI), undiagnosed urinary retention, dignity issues, and a decreased quality of life. Findings included . <Facility Policy> According to the facility policy titled, Catheter Care - Urinary, revised August 2022, staff were instructed to ensure the catheter tubing and drainage collection bag were kept off the floor for infection control. The policy showed the collection bag was emptied at least every eight hours and the resident checked frequently to ensure the catheter and tubing were free of kinks. The policy showed residents should be observed for complications associated with urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement personalized nutritional interventions that met resident needs or ensured residents consistently received supplemental fluids they were assessed to require for 1 of 2 residents (Resident 77) reviewed for hydration. These failures placed the residents at risk for dehydration, worsened nutritional status, and a diminished quality of life. Findings included . <Facility Policy> According to the facility's policy titled, Hydration - Clinical Protocol, revised September 2017, the physician and staff would help define the resident's hydration status and identify significant risk for subsequent fluid and electrolyte imbalance (a condition of either too much or not enough of certain minerals in the body). The policy showed the staff would provide supportive measures such as supplemental fluids where indicated. <Resident 77> According to the 01/14/2024 Significant Change Minimum Data Set (MDS - an assessment tool), Resident 77 was not proficient in English and had unclear speech/mumbled words during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 2 of 3 residents (Residents 83 & 67) reviewed for respiratory care were provided care and services consistent with professional standards of practice. The facility's failure to deliver oxygen therapy according to physician ordered flow rates (Resident 83 & 67) and maintain oxygen equipment (Resident 83) placed residents at risk for potential negative outcomes such as over or under oxygenation, respiratory discomfort, infections, and a decreased quality of life. Findings included . <Resident 83> According to the 01/31/2024 admission Minimum Data Set (MDS- an assessment tool), Resident 83 had clear speech during communication, their memory was intact, and had medical conditions including respiratory and heart failure. The MDS showed Resident 83 was administered supplemental oxygen during the assessment period. Review of Resident 83's Care Plan (CP) showed a 01/31/2024 intervention directing the nursing staff to administer 2 Liters Per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who were trauma survivors received culturally competent, trauma-informed care and services in accordance with professional standards of practice for 1 of 5 residents (Resident 190) reviewed for mood/behavior. The facility's failure to assess trauma history, develop, and implement nursing interventions placed Resident 14 and other residents at risk for unidentified triggers, re-traumatization, and a decreased quality of life. Findings included . <Facility Policy> The facility's revised August 2022 Trauma-Informed and Culturally Competent Care policy showed all staff were provided in-service training about trauma, trauma-informed care, and cultural competency as an aspect of resident-centered care. The policy showed traumatic events could affect residents during their lifetime including a serious injury. The policy showed resident care planning involved the development of individualized Care Plans (CP) that address past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement their policy and procedures to ensure residents were assessed to be safe to use Bed Rails (BR) for 3 (Residents 60, 44, & 66) of 3 residents reviewed for BR's. Facility failure to attempt alternatives before implementing BR's, assess residents for safe use of BR's, or obtain informed consent for the use of BR's placed all residents at risk for harm or injury and other negative health outcomes. Findings included . <Facility Policy> Review of the November 2015 Restraint and Device Guideline facility policy showed when a safety device was determined to be needed for a resident, facility staff would complete or update the resident's safety device assessment. Facility staff would initiate a Care Plan (CP) and update the resident's Kardex (directions to care staff on how to provide care for a specific resident). This policy showed the risks and benefits of the device were to be explained to the resident and informed consent would be obtained. <Resident 60> According to Resident 60's 11/27/2023 Quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide social service intervention for 1 of 5 residents (Resident 32) reviewed for unnecessary medications and 5 (Residents 63, 17, 44, 60, & 31) of 5 residents reviewed who demonstrated the behavior of refusals. The failure to initiate further assessment and appropriate interventions when the resident answered positively to a self-harm question, placed the resident at risk for unmet care needs and self-harm. Failure to have a process for resident refusals and identify and seek ways to support residents needs related to refusals, placed residents at risk of unmet care needs. Findings included . <Resident 32> According to the 01/18/2024 Admission/5-day Minimum Data Set (MDS- an assessment tool), Resident 32 admitted to the facility on [DATE], had no memory impairment and had a diagnosis of depression. The MDS showed Resident 32 received Antidepressant (AD) medications on seven of seven days during the assessment period. Part of the 01/18/2024 MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure altered consistency liquids were provided and consistent with the resident's Care Plan (CP) for 1 of 2 residents (Resident 77) reviewed for hydration. This failure placed the resident at risk for aspiration (accidental inhalation of food or liquid into the airways), dehydration, and a decreased quality of life. Findings included . <Facility Policy> The facility's revised December 2011 Nutrition Assessment policy showed a nutritional assessment, including current nutritional status and risk factors would be conducted for each resident. The policy showed information derived from the nutritional assessment, including the presence of chewing and swallowing abnormalities, should be identified by the staff. <Resident 77> According to the 01/14/2024 Significant Change Minimum Data Set (MDS - an assessment tool), Resident 77 had medical conditions including a traumatic brain injury, malnutrition, and adult failure to thrive and was dependent on staff for their Activities of Daily Living (ADLs) including eating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure 2 of 2 garbage dumpsters and 1 of 1 recycling dumpster reviewed and inspected for outdoor garbage storage area were properly covered with a lid and the surrounding areas were kept clean as required. This failure placed the facility at risk of attracting bugs, rodents, and other disease-carrying germs/bacteria that could reproduce and grow and placed the residents at risk for acquiring these diseases. Findings included . <Facility Policy> The facility's October 2010 Internal Environmental Services policy showed the facility would be kept clean and well-maintained. The policy showed staff would walk the building every morning to determine environmental needs and attempts should be made to pick up any trash that may be on the floor. A joint observation and interview on 02/26/2024 at 2:17 PM with Staff U (Dietary Manger) showed three dumpsters located at the back end of the facility: The recycling dumpster lid was open and was full of boxes/recyclable materials; the middle garbage dumpster was overflowing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the arbitration agreement was explained in a form and manner that the resident and/or their representative understood for 1 of 3 residents (Resident 31) reviewed for arbitration (a procedure used to settle a dispute using an independent person mutually agreed upon by both parties) agreement. This failure placed residents at risk of lacking understanding of the legal document signed, forfeiture (loss or giving up of something) of the right to a jury or court, and a diminished quality of life. Findings included . <Facility Policy> The facility's 01/13/2022 Arbitration Agreement (AA) policy showed the admissions coordinator would review the arbitration agreement with the resident upon admission to the facility. The policy showed the admissions coordinator was responsible for any questions the resident may have about the contract. <Resident 31> According to the 01/24/2024 admission Minimum Data Set (MDS - an assessment tool), Resident 31 was alert and oriented, their memory was intact, and had clear speech during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe and sanitary environment to prevent placing residents at risk for facility acquired infections. The facility staff failed to follow Transmission Based Precautions (TBP) recommendations for 2 (Medicare and North) of 5 units reviewed, failed to consistently perform Hand Hygiene (HH) before and after resident care/contact, and failed to ensure residents' surrounding environment were maintained clean and sanitary (Resident 190). These failures placed residents at risk for facility acquired or healthcare-associated infections and related complications. Findings included . <TBP> <room [ROOM NUMBER]> Observation on 02/20/2024 at 9:04 AM showed room [ROOM NUMBER] had an Aerosol Precautions (AP - a type of isolation applied to residents with known or suspected to be infected with microorganisms transmitted by airborne particles or droplets in the air)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure implementation and staff compliance with the facility's infection prevention and control program to prevent the transmission of communicable diseases, including COVID-19 (a highly transmissible infectious virus that causes respiratory illness and in severe cases can cause difficulty breathing and could result in impairment or death) during an active COVID-19 outbreak and global pandemic. The facility failed to ensure staff and visitors followed posted Transmission Based Precautions (TBP - a set of guidelines used with certain infectious diseases to prevent transmission) for residents who had COVID-19; ensure staff and visitors were wearing the required personal protective equipment (PPE) during close contact with a resident who was COVID-19 positive; ensure staff wore the appropriate, fit-tested N95 respirator correctly; ensure consistent hand hygiene before and after resident care; ensure staff implemented safe infection control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-17 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to develop and implement a system to ensure all staff were tested for COVID-19 at the frequency set forth by the Secretary and the Local Health Jurisdiction (LHJ) during an active COVID-19 outbreak, causing a delay in the identification and isolation of new cases, and failed to maintain proper infection control using recommended personal protective equipment (PPE) during specimen collection and testing for COVID-19. This failure placed residents, visitors, and staff at risk for contracting COVID-19 during an active outbreak and global pandemic. Findings included . According to the revised 09/23/2022 CMS QSO-20-38-NH memo, facilities must conduct testing at the required frequency, consistent with professional standards, and for each instance of testing must document that testing was completed. The memo directed facilities to handle specimens correctly and safely to ensure the accuracy of test results and prevent any unnecessary exposures. The memo directed facilities to use recommended personal protective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure interdisciplinary care conferences were completed for 1 (Resident 51) of 2 residents reviewed for care conferences. This had the potential for missed concerns the resident may have and for the resident to participate in her plan of care. Findings included . Review of the facility's undated Care planning/Interdisciplinary Team (IDT) Care Planning Conference policy showed all residents will have a comprehensive care plan to meet their individual needs that is prepared by an interdisciplinary team within 7 days after the completion of the comprehensive assessment and periodically reviewed and revised after subsequent assessments .Every effort will be made to schedule care plan meetings at the best time of the day for the resident and family .IDT meetings may take place face-to-face in a conference room or in resident's room . may involve teleconference or written communications with family and physicians .Care planning shall include review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide the necessary treatment and services consistent with professional standards of practice to prevent the development of pressure ulcers (PUs) and promote healing for 1 of 2 Residents (Resident 82) reviewed for PUs. The facility's failure to thoroughly assess, monitor, treat, and implement pressure relieving interventions placed the residents at risk for further skin breakdown, delayed healing, unnecessary discomfort, infection, and diminished quality of life. Findings Included . According to the undated National Pressure Injury Advisory Panel (NPIAP) PU/PI staging definitions include: a Stage 2 PU was defined as a partial-thickness wound where the wound bed was viable, pink or red, moist, and may also present as an intact or ruptured blister; an Unstageable PU was defined as a full thickness skin and tissue loss where the base of the wound was obscured by slough (dead skin cells) and/or eschar (dead tissue) where until sufficient slough and/or eschar could be removed to expose the base of the wound, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor and address a resident's significant weight loss for 1 (Resident 6) of 3 residents reviewed for nutritional status. This failure left the resident at risk for further weight loss, other negative health outcomes and a diminshed quality of life. Findings included . Review of the facility's updated 05/07/21 Nutrition and Hydration Monitoring policy showed all residents admitted to the facility will be weighed for the next three (3) days of admission and then weekly thereafter to establish a baseline weight. The policy showed the Nutrition at Risk (NAR) committee met weekly to review residents at risk for altered nutrition and hydration and would review all weights to identify trends. The policy showed criteria for review included any residents with: 5% +/- weight change in the previous 30 days, 7.5% +/- weight change in the previous 90 days, 10% +/- weight change in the previous 180 days, residents with average meal intake of <50%, residents with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received ongoing communication and collaboration with the dialysis (a process to filter the blood when kidneys so not function as they should) clinic for 1 (Resident 6) of 1 residents reviewed for dialysis services. Facility failure to communicate and collaborate with the center as required leftthe residenty at risk for significant changes in their health status going unnoticed and not addressed in a timely manner, and other health risks. Findings included . Review of the facility's revised 11/14/2017 Dialysis Management policy, showed coordination of care between the facility and the dialyisis clinic should include: the day(s), date(s) and times(s) of dialysis therapy; transportation arrangements; timing of medication administration around the dialysis schedule; communication of useful and necessary information; communication of significant changes in the resident's clinical condition by the Resident Care Manager (RCM) or primary care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$59,485 in federal fines across 1 penalty.

  • $59,485 — penalty dated 2024-02-28

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVAMERE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 4 of 54.0≈ chain avg
Quality measures 4 of 53.8+0.2 vs chain
The other 26 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Avamere Rehabilitation Of EugeneEugene, OR 1 of 5Avamere Rehabilitation Of LebanonLebanon, OR 2 of 5Avamere At Pacific RidgeTacoma, WA 2 of 5Avamere Health Services Of Rogue ValleyMedford, OR 2 of 5Avamere Olympic Rehabilitation Of SequimSequim, WA 2 of 5Avamere Rehabilitation At Park WestSeattle, WA 2 of 5Avamere Rehabilitation Of Coos BayCoos Bay, OR 2 of 5Avamere Rehabilitation Of IssaquahIssaquah, WA 2 of 5Avamere Rehabilitation Of Oregon CityOregon City, OR 2 of 5Avamere Rehabilitation Of ShorelineSeattle, WA 2 of 5Avamere Riverpark Of EugeneEugene, OR 2 of 5Avamere Transitional Care At SunnysideSalem, OR 3 of 5Avamere Rehabilitation Of HillsboroHillsboro, OR 4 of 5Avamere Court At KeizerKeizer, OR 4 of 5Avamere Crestview Of PortlandPortland, OR 4 of 5Avamere Rehabilitation At RidgemontPort Orchard, WA 4 of 5Avamere Rehabilitation Of ClackamasGladstone, OR 4 of 5Avamere Rehabilitation Of Junction CityJunction City, OR 4 of 5Avamere Rehabilitation Of King CityTigard, OR 4 of 5Avamere Rehabilitation Of NewportNewport, OR 4 of 5Avamere Transitional Care Of Puget SoundTacoma, WA 4 of 5Richmond Beach RehabShoreline, WA 4 of 5The PEARL AT KRUSE WAYLake Oswego, OR 5 of 5Avamere At Three FountainsMedford, OR 5 of 5Avamere Rehabilitation Of Cascade ParkVancouver, WA 5 of 5Queen Anne HealthcareSeattle, WA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ARISO LLCOrganizationDIRECT OWNERSHIP INTERESTsince 02/01/2023
ARI OPERATIONS, LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 02/01/2023
AVAMERE GROUP LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 02/01/2023
KARL RICKARD MILLER JR REVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 02/01/2023
MILLER, KARLIndividualINDIRECT OWNERSHIP INTERESTsince 02/01/2023
MIDCAP FINCO LLCOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2023
CAVALLO, GLENIndividualMANAGING CONTROL - GOVERNING BODYsince 06/01/2025
FEAKIN, CODYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
FUNDERBERG, MICHELLEIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/01/2025
GARCIA, ROBERTOIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2026
INSKEEP, TODDIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/21/2022
KOFSTAD, MARYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/13/2024
REID, MISTYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2025
STAPLES, CAROLYNIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 10/01/2025
STRUNK, COLBYIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 06/01/2025
VANDERZANDEN, CARRIEIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/02/2025
AVAMERE HEALTH SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
AVAMERE SKILLED ADVISORS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
ARMSTRONG, DENNISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
CHAND, VINEETAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2024
FANUNAL, LORIELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2023
FISHER, TONYAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/19/2026
MERCADO, NERIZAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
PRESLEY, YOLANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/06/2025
TYLER, KENSIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/16/2024
CONSOLIDATED BILLING SERVICES INCOrganizationADP OF THE SNFsince 02/01/2023
INCOVATE SOLUTIONS, LLCOrganizationADP OF THE SNFsince 02/01/2023
MOSS ADAMS LLPOrganizationADP OF THE SNFsince 02/01/2023
PACIFIC MEDICAL SPECIALTY GROUPOrganizationADP OF THE SNFsince 02/01/2023
RANDE HOLDINGS, LLCOrganizationADP OF THE SNFsince 06/01/2024
SABRA HEALTH CARE LIMITED PARTNERSHIPOrganizationADP OF THE SNFsince 02/01/2023
SABRA HEALTH CARE REIT INCOrganizationADP OF THE SNFsince 02/01/2023
SABRA HEALTH CARE, LLCOrganizationADP OF THE SNFsince 02/01/2023
SNAPMEDTECH,INC.OrganizationADP OF THE SNFsince 09/08/2025
ARONSON, LESLIEIndividualADP OF THE SNFsince 07/24/2025
FOWLER, KATHERINEIndividualADP OF THE SNFsince 02/08/2025
GAMES, KIMIndividualADP OF THE SNFsince 08/15/2024
NIELSON, CHARLESIndividualADP OF THE SNFsince 02/02/2026

CMS files one row per role, so the 60 rows in the source record cover these 38 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.7M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
$747K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 9%Medicare 9%Other / private 82%

This home reported $747K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$459per resident / day
operating cost
$13,943per month
≈ monthly operating cost
$458per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505252. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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