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Avamere At Three Fountains

835 Crater Lake Avenue, Medford, OR 97504 · For profit - Limited Liability company · 117 certified beds · (541) 773-7717 Medicare & Medicaid certified

Call the home — (541) 773-7717 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Apr 2024Behavioral-health or dementia-care citations — no harm found (F0744, F0758)2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Apr 2024
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
827 Spring St · (541) 732-7600 · Call to confirm hours
Pharmacy
522 Crater Lake Ave · (541) 245-8893 · Call to confirm hours
Grocery
Safeway0.3 mi
1003 Medford Ctr · (541) 608-3680 · Call to confirm hours
Park
501 E Main St · (541) 774-2400 · Typically dawn to dusk
Place of worship
649 Crater Lake Ave · (541) 779-8855

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.9%14.9%15.4%better
Long-stay residents who lose too much weight3.0%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.4%0.9%better
Long-stay residents with a urinary tract infection2.4%2.0%2.0%worse
Long-stay residents with depressive symptoms1.3%4.9%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.2%2.4%3.3%better
Long-stay residents whose ability to walk worsened22.5%20.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication11.0%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.2%95.3%typical
Long-stay residents with pressure ulcers5.2%5.8%4.7%worse
Long-stay residents with worsening bladder/bowel control9.9%21.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.7%13.9%17.1%better
Short-stay residents who newly got an antipsychotic medication0.3%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%81.2%79.4%better
Short-stay residents rehospitalized after admission15.3%21.4%22.6%better
Short-stay residents with an outpatient ER visit8.5%16.1%12.0%better
Long-stay hospitalizations per 1,000 resident days0.391.481.67better
Long-stay outpatient ER visits per 1,000 resident days0.162.351.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

66.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 263 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

66.8%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
47.4%U.S. median 56.6%
Met the expected recovery
0.72U.S. median 0.31
Therapy hours / resident / day
0.34hours / resident / day
Physical therapy
0.28hours / resident / day
Occupational therapy
0.10hours / resident / day
Speech therapy

Met the expected recovery: 47.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 114 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.72 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF66.8%CMS range 60.4–72.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.3–13.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 5.2–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
0.86
LPN hours/ resident / day
3.61
Aide hours/ resident / day
5.06
Total nurse hours/ resident / day
0.35
RN hoursweekends
44.0%
Total nursing turnover
45.5%
RN turnover

How full it usually is: this home is certified for 117 beds and averages 75.1 residents a day — about 64% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.06 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.53 hrs/resident/day on weekends vs 5.28 on weekdays — 14% thinner on weekends. RN hours go from 0.69 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-07-09)
5
at the previous standard inspection (2025-01-16)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 12 most serious are shown; the remaining 12 are one tap away and print in full.

  • Actual harm · G2024-04-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure Staff 6 (LPN) adhered to professional standards for 1 of 7 sampled residents (#101) reviewed for significant medication error. As a result, Resident 101 experienced a decline in condition and required hospitalization for a drug overdose. Findings include: On 8/30/23 the Past Noncompliance was corrected when the facility completed a root cause analysis of the incident and determined Staff 6 failed to adhere to professional standards of practice for medication administration. An interview on 3/28/24, with Staff 1 (Administrator) and Staff 2 (DNS) revealed the facility's plan of correction included the following: -Staff education completed for all CMAs and LPNs on: Administering Medications Policy, 7 Rights of Medication Administration, 5 Ways to Identify Residents and medication pass audit. -DNS completed education with the responsible nurse. -DNS or designee will conduct random audits of CMAs or LNs weekly for completing the seven rights of medication administration and how to identify residents for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Actual harm · G2024-04-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure the resident was free from a significant medication error for 1 of 3 sampled residents (#101) reviewed for medications. As a result, Resident 101 was hospitalized for a drug overdose. Findings include: On 8/30/23 the Past Noncompliance was corrected when the facility completed a root cause analysis of the incident and determined significant medication errors were found. An interview on 3/28/24, with Staff 1 (Administrator) and Staff 2 (DNS) revealed the facility's plan of correction included the following: -Staff education completed for all CMAs and LPNs on Administering Medications Policy, 7 Rights of Medication Administration, 5 Ways to Identify Residents and medication pass audit. -DNS completed Education with the responsible nurse. -DNS or designee will conduct random audits of CMAs or LNs weekly for completing seven rights of medication administration and how to identify residents for four weeks, then at least monthly for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-07-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure a community use glucometer was cleaned with EPA (Environmental Protective Agency) approved disinfectant for 1 of 4 Halls, (Hall 2) reviewed for infection control. This placed residents at risk for cross contamination. Findings include: The facility's 10/2025 Glucometer Cleaning policy revealed staff were to clean glucometers with a bleach germicidal wipe or equivalent. On 7/7/26 at 7:46 AM Staff 3 (LPN) was observed to clean a community used glucometer with an alcohol pad. Staff 3 was stopped prior to entering another resident's room. Staff 3 stated he always used the alcohol pads to clean the glucometers. Staff 3 identified the following residents who had CBG checks for Hall 2: Residents 7, 13, 63, 68, 71, and 99. a. Resident 7 was admitted to the facility in 6/2026 with a diagnosis of diabetes. Resident 7's clinical record did not indicate she/he had a BBP (bloodborne pathogen). b. Resident 13 was admitted to the facility in 6/2026 with a diagnosis of diabetes. Resident 13's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview it was determined the facility failed to ensure furniture was in good repair for 1 of 1 facility reviewed for physical environment. This placed residents at risk for an unhomelike environment. Findings include: During an observation on 7/9/26 at 2:03 PM with Staff 19 (Maintenance Director) the armchairs in rooms 10, 16, 18, 42, and 44 were observed to have torn fabric with exposed cloth material on the armrests. The torn material on the chairs was at least one inch in diameter. The general sitting area by the front entrance had two chairs with multiple cracks in the synthetic leather on the seat covering exposing the cloth material and one armchair with missing synthetic leather exposing cloth material. Staff 19 stated the furniture was not in good repair. Staff 18 stated staff were to notify maintenance when furniture was ripped. Staff 19 stated he was not notified of the torn furniture. On 7/9/26at 12:56 PM Staff 1 (Administrator) stated if there were tears in the furniture staff were to remove the furniture.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure a resident was assisted with oral hygiene for 1 of 2 sampled residents (#81) reviewed for ADLs. This placed residents at risk for lack of oral care. Findings include: Resident 81 was admitted to the facility in 6/2026 with a diagnosis of a fracture. Resident 81's 6/29/26 admission MDS revealed she/he was cognitively intact and required assistance with ADLs including oral hygiene. Resident 81's 6/25/26 Care Plan indicated she/he required the assistance of one person for personal hygiene and mobility. On 7/6/26 at 3:02 PM Resident 81 stated since admission to the facility, staff did not provide her/him a toothbrush for oral care or offer to assist her/him with oral hygiene. During an observation on 7/7/26 at 4:08 PM with Staff 7 (CNA) Resident 81's toothbrush was observed in its original plastic wrapper in a basin by her/his sink. Resident 81 stated she/he had a bed bath today, but no one offered to help her/him brush her/his teeth. On 7/7/26 at 4:36 PM Staff 8 (CNA) stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-09 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure a resident was provided accommodations for activities for 1 of 1 sampled resident (#81) reviewed for activities. This placed residents at risk for lack of meaningful engagement. Findings include: Resident 81 was admitted to the facility in 6/2026 with a diagnosis of a fracture. Resident 81's 6/29/26 admission MDS revealed she/he was cognitively intact, and her/his hearing was Highly impaired. Resident 81 was assessed to not use hearing aids. Resident 81's 6/29/26 Activity Profile revealed she/he liked to watch older television shows. Resident 81's 6/25/26 through 7/7/26 Self Directed Activity form revealed she/he watched television on 7/2/26. During observations on 7/7/26 at 10:38 AM, 7/7/26 at 1:42 PM, 7/7/26 at 3:37 PM, 7/8/26 at 8:13 AM, and 7/8/26 at 11:32 AM Resident 81 was observed in bed with her/his eyes shut and her/his television was not on. On 7/6/26 at 2:16 PM Resident 81 stated she/he could not hear the television when she/he wanted to watch it. On 7/8/26 at 8:48 AM Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to obtain physician orders for use and maintenance of a CPAP (Continuous Positive Airway Pressure) for 1 of 3 sampled residents (#76) reviewed for hospice and respiratory care. This placed residents at risk for improper air support. Findings include:Resident 76 was admitted to the facility in 6/2026 with diagnoses including sleep apnea (temporary cessation of breathing during sleep) and stroke.There was no documentation in the admission MDS, or the care plan to indicate plan Resident 76 utilized a CPAP (Continuous Positive Airway Pressure; a machine that uses mild air pressure to keep breathing airways open).Random observations from 7/6/26 through 7/10/26 on day and evening shifts revealed Resident 76 had a CPAP in her/his room on her/his nightstand.On 7/6/26 at 12:50 PM, Resident 76 stated she/he had a friend bring the CPAP to the facility a day after admission on [DATE], but staff did not clean the mask or tubing daily and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to ensure transmission-based precautions were followed, surfaces were sanitized and linen was properly transported for 3 of 5 halls reviewed for infection control precautions. This placed residents and staff at risk for cross-contamination. Findings include: The 12/29/21 facility Categories of Transmission-Based Precautions instructed staff: -to wear an isolation gown that was securely tied around the staff's neck and back when entering a COVID-19 positive room on special droplet precautions. -to use dedicated, non-critical resident equipment (stethoscopes) when possible to prevent cross-contamination. The 1/2025 Resident Line Listing Report, COVID-19 indicated 19 residents tested positive during the month including 9 residents who tested positive on 1/13/25. The 1/9/25 Attention Staff: PPE (Personal Protective Equipment) Donning and Doffing Education and Reminders instructed staff to remove their N-95 (droplet protection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure a resident was assessed for self-administration of medications and physician orders were in place for 1 of 5 sampled residents (#13) reviewed for medications. This placed residents at risk for adverse medication-related consequences. Findings include: The 2001 Self-Administration of Medications facility policy indicated, as part of the comprehensive assessment, the interdisciplinary team was to assess each resident's cognitive and physical abilities to determine whether self-administration was safe and appropriate. Resident 13 was admitted to the facility in 9/2024 with diagnoses including cellulitis (bacterial infection) of right lower limb and peripheral vascular disease (reduced circulation of blood in veins). The 12/11/24 Quarterly MDS indicated Resident 13 was cognitively intact, had chronic pain and her/his pain occasionally interfered with her/his sleep and daily activity. The 12/11/24 Vitals and Pain Only Evaluation indicated Resident 13 received PRN pain medications and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure a resident was provided restorative services for 2 of 2 sampled residents (#s 13 and 30) reviewed mobility. This placed residents at risk for decrease in range of motion. Findings include: A 7/2017 Restorative Nursing Services facility policy Interpretation and Implementation indicated restorative goals and objectives were to be individualized and outlined in the resident's plan of care to maintain dignity and self-esteem. 1. Resident 13 was admitted to the facility in 9/2024 with diagnoses including cellulitis (bacterial infection) of right lower limb and peripheral vascular disease (reduced circulation of blood in veins). The 12/11/24 Quarterly MDS indicated Resident 13 was cognitively intact, had chronic pain, weakness, deconditioning and was at risk for related declines. A 12/6/24 Restorative Program Referral indicated Resident 13 was to maintain her/his current level of functioning with the use of exercise bands as tolerated, stand tolerances in parallel bars and assistance to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure an antibiotic was indicated for use for 1 of 5 sampled residents (#24) reviewed for unnecessary medications. This placed residents at risk for developing drug resident organisms. Findings include: Resident 24 was admitted to the facility in 2018 with a diagnosis of anxiety. Progress Notes revealed the following: -12/31/24 Resident 24 reported painful urination and Staff 6 (NP) was notified. Staff 6 provided orders for nursing staff to obtain a urine sample and a culture and sensitivity from Resident 24. -1/1/25 nursing staff obtained Resident 24's urine sample, sent it to the lab, and the results were pending. Resident 24's UA resulted on 1/2/25 and was reviewed by Staff 6 on 1/3/25. A hand written note on the lab form indicated Cipro (antibiotic) was ordered. A 1/3/25 Order Details revealed Staff 6 ordered Ciprofloxacin (generic name for Cipro) two times a day for six days. A 1/6/25 Antibiotic Time Out form revealed Resident 24 was administered Ciprofloxacin for a UTI for initial symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure CNA staff had 12 hours of annual in-service training for 2 of 5 sampled CNAs (#s 17 and 18) reviewed for staffing. This placed residents at risk for a lack of quality care. Findings include: 1. Staff 17's (CNA) training and in-service logs revealed he received 6.75 of 12 required training hours. The 6.75 hours did not include dementia training. On 1/15/25 at 10:48 AM staff 17 acknowledged he did not get the 12 hours of training completed, including dementia training. On 1/15/25 at 10:45 AM and 11:04 AM Staff 2 (DNS) verified Staff 17 worked more than one year in the facility and Staff 3 (Assistant DNS) acknowledged Staff 17 did not have his 12 hours of training in the last one year. Staff 3 sated she and the resident care managers were to monitor the in-service training hours. 2. Staff 18's (CNA) training and in-service logs revealed she received 10.25 of 12 training hours in the last one year. On 1/15/25 at 10:45 AM and 11:04 AM Staff 2 (DNS) verified Staff 18 worked more than one year in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · D2024-04-01 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure residents were free from misappropriation of their narcotic medications for 3 of 3 sampled residents (#s 103, 104 and 105) reviewed for drug diversion. This placed residents at risk for unmet medication care needs. Findings include: On [DATE], the Past Noncompliance was corrected when the facility completed a root cause analysis of the incident and determined three incidents of misappropriation of resident's narcotic medication were found. An interview on [DATE], with Staff 1 (Administrator) and Staff 2 (DNS) revealed the facility's plan of correction included the following: -Staff 7 (RCM/LPN) began Investigation immediately upon being informed of the missing medications and Staff 8 was put on administrative leave. -All staff with access to medication carts were drug screened. -All discarded medications were destroyed. -Access to medication carts was minimized during the investigation. -All narcotic books (ledgers) were audited.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · F2023-08-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure sanitation protocols were followed for 1 of 1 facility kitchen. This placed residents at risk for food-borne illnesses. Findings include: The 8/2023 High Temperature Dish Machine Log revealed from 8/4/23 through 8/21/23 during breakfast all final rinse water temperatures were below 180 degrees. The lunch period dish machine temperatures revealed only on 8/10/23, 8/16/23 and 8/21/23 were the required 180 degree final rinse water temperature for sanitation achieved. No corrective action notes were found for any dish machine temperatures that were out of range. On 8/21/23 at 12:26 PM Staff 9 (Dietary Aide) stated he believed any dish machine final rinse temperature above 175 degrees was acceptable and thought management monitored the High Temperature Dish Machine Log for out of range dish machine temperatures. On 8/21/23 at 12:56 PM Staff 8 (Dietary Manager) stated she regularly walked through the kitchen to ensure the dish machine was working, had knowledge staff recorded the dish machine temperatures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to follow infection control standards for COVID-19 testing for 1 of 3 treatment carts, vital sign equipment sanitation for 1 of 4 halls (40's Hall), wound care for 1 of 2 sampled residents (#32) reviewed for pressure ulcers and catheter care for 1 of 1 sampled resident (#40) reviewed for catheters. This placed residents at risk for infections. Findings include: 1. On 8/23/23 at 2:38 PM Staff 12 (CNA) was observed to check vital signs in room [ROOM NUMBER], then walk across the hall to room [ROOM NUMBER] to check vital signs. Staff 12 was asked what she used to sanitize the equipment for room [ROOM NUMBER] and 66. She stated she used alcohol wipe prep pads. On 8/23/23 at 2:45 PM Staff 25 (MDS Coordinator) acknowledged staff should always use an EPA (Environmental Protective Agency) approved sanitizer for sanitizing all equipment. Alcohol wipe prep pads are not an approved sanitizer for this purpose. 2. On 8/24/23 at 3:34 PM a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-25 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure automatic doors were functional for 1 of 1 non-smoking courtyard. This placed residents at risk for exposure to weather related elements and inability to re-enter the facility. Findings include: An estimate of repairs prepared on 4/21/23 revealed there were four operators (automatic door openers) recommended to be replaced associated with the doors to the non-smoking courtyard. On 8/22/23 at 6:08 PM Resident 125 stated the doors in the non-smoking courtyard did not work. It was the only area residents could go out and enjoy the fresh air. The other courtyard was where residents smoked. Resident 125 stated on two occasions she/he was assisted out to the non-smoking courtyard, but staff did not return to help her/him return into the facility. Resident 125 stated she/he fortunately had a cell phone to call the front desk for assistance. On 8/22/23 at 2:40 PM a tour of the non-smoking courtyard was conducted with Staff 1 (Administrator). The doors were not able to be opened with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure residents were assessed to self-administer medications for 1 of 2 sampled residents (#54) reviewed for nutrition. This placed residents at risk for unsafe medication administration. Findings include: Resident 54 was admitted to the facility in 2023 with diagnoses including seizures. An 8/11/23 admission MDS and associated CAAs revealed Resident 54 was cognitively impaired and required assistance of one staff to eat meals. On 8/22/23 at 2:05 PM Resident 54 was observed in bed with her/his eyes open. A clear plastic medicine cup containing a pink, large flat tablet was observed on the bedside table and was within reach of the resident. On 8/22/23 at 2:09 PM the surveyor showed Staff 3 (LPN Resident Care Manager) the tablet on Resident 54's bedside table and Staff 3 stated the resident was not assessed to self-administer medications and medications were not to be left at the bedside.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure care plans were revised for 1 of 2 sampled residents (#54) reviewed for nutrition. This placed residents at risk for unmet needs. Findings include: Resident 54 was admitted to the facility in 2023 with diagnoses including seizures. An 8/11/23 admission MDS and associated CAAs revealed Resident 54 was cognitively impaired and required assistance of one staff to eat meals and had difficulty swallowing. A Care Plan initiated 8/8/23 revealed the resident had impaired swallowing with risk for aspiration (food or fluid enters the airway during swallowing) and required one to one supervision with meals. On 8/22/23 at 2:05 PM Resident 54 was observed in bed with her/his eyes open, a water pitcher was on the bed-side table and the pitcher was within reach of the resident. Staff was not in the room with the resident. A sign was observed above the resident's bed titled Aspiration Precautions. The amount of supervision with meals was marked 1:1 supervision. On 8/22/23 at 2:09 PM Staff 3 (LPN Resident Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to provide a meaningful activity program for 3 of 4 sampled residents (#s 40, 48 and 54) reviewed for activities. This place residents at risk for lack of social interaction and isolation. Findings include: 1. Resident 40 was admitted to the facility in 2020 with diagnoses including dementia. A 7/15/23 Annual Preference for Routine and Activities form revealed Resident 40 was able to answer the questions. The resident indicated it was very important to her/him to do her/his favorite activities which included listening to music. The resident indicated it was somewhat important to be around pets and groups of people. A 7/17/23 Annual MDS and associated CAAs indicated the resident had impaired cognition, was able to make her/his needs known and required time to respond. A Care Plan revised on 7/25/23 revealed the resident liked to watch the Lone Ranger, listen to country and soft music and liked some sensory activities (blocks). Staff were to invite the resident to activities of interest, provide a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to accurately assess pressure ulcers for 1 of 3 sampled residents (#10) reviewed for pressure ulcers. This placed residents at risk for inaccurate treatment. Findings include: Resident 10 was admitted to the facility in 2023 with diagnoses including malnutrition. A 1/12/23 care plan indicated Resident 10 had potential/actual impairment to skin integrity. On 6/22/23 the care plan indicated Resident 10 had new MASD (moisture associated skin damage) to her/his coccyx (tail bone) and sacrum (near the lower back and spine). The 7/24/23 through 8/22/23 Skin and Wound Evaluation Reports, including photos, indicated Resident 10 had MASD and IAD (incontinence associated dermatitis) on her/his sacrum with 80 percent slough (yellow/white material in the wound bed). Based on reviewed photos, the assessments inaccurately described the wounds. On 8/24/23 at 9:59 AM Staff 13 (LPN) was observed to perform a dressing change. The coccyx/sacral area had three open areas with slough in all three. The wounds were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide adequate dementia behavior identification and monitoring for 2 of 3 sampled residents (#s 2 and 31) reviewed for dementia care. Findings include: 1. Resident 2 was admitted to the facility in 2020 with diagnoses including dementia with agitation and anxiety disorder. A 12/13/22 Significant Change MDS and Behavioral Symptoms CAA revealed Resident 2 had behaviors of rejecting care from staff, behaviors appeared to be related to confusion and disorientation and staff were to approach the resident in a calm quiet manner. Staff were to reapproach if care by was refused. The 5/1/23 through 8/22/23 TARs revealed no behaviors for Resident 2 were observed. A 6/5/23 revised care plan indicated Resident 2 received anti-psychotic medication related to her/his dementia, staff were to report side effects of medications to nursing including depression, refusal to eat, social isolation, difficulty swallowing, muscle cramps, fatigue and behaviors not usual to Resident 2. No specific behaviors related to Resident 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure a GDR (Gradual Dose Reduction) was completed for 1 of 5 sampled residents (#40) reviewed for medications. This placed residents at risk for adverse medication reactions. Findings include: Resident 40 was admitted to the facility in 2020 with diagnoses including dementia. A Care Plan initiated 8/6/20 revealed Resident 40 was administered Seroquel (antipsychotic medication) for dementia with behaviors. If frustrated, staff were to provide the resident with breaks, paraphrase, make eye contact and monitor the resident's body language. Behavior logs for 2022 revealed the following: -1/2022 no behaviors -2/2022 five days of behaviors (combative, agitated or refused care) -3/2022 one day with behaviors (agitated/combative) -4/2022 two days with behaviors (refused care, agitated or aggressive) -5/2022 no behaviors -6/2022 one day with behaviors (agitation, refused care and verbal aggression) -7/2022 one day with behaviors (refusal of care and agitation) -8/2022 eight days with behaviors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure residents were provided routine dental care for 2 of 3 sampled residents (#s 44 and 48) reviewed for dental needs. This placed residents at risk for dental pain. Findings include: 1. Resident 44 was admitted to the facility in 2021 with diagnoses including a neurological disorder. An 8/7/23 Quarterly MDS revealed the resident did not have dental pain and was able to make needs known. On 8/21/23 at 4:26 PM Resident 44 stated she/he did not have a recent dental appointment. On 8/24/23 at 11:15 AM Staff 7 (Social Service Director) stated it was very difficult to get Medicaid residents in for routine dental care and dental hygiene appointments. The current wait time was approximately one year. Staff 7 stated Resident 44 did not have a routine dental appointment in the last year. 2. Resident 48 was admitted to the facility in 2021 with diagnoses including dementia and lung cancer. The 5/30/23 Annual MDS indicated Resident 48's cognition was moderately impaired, she/he had her/his own natural teeth with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure an available call system activation device in a resident bathroom for 1 of 1 sampled resident (#57) reviewed for call lights. This placed residents at risk for the inability to call for assistance. Findings include: Resident 57 was admitted to the facility in 2021 with diagnoses including a neurological disorder. A 11/20/22 Annual MDS and associated CAAs revealed the resident was forgetful at times, required assistance with transfers and was incontinent of urine. On 8/21/23 at 4:36 PM the resident's bathroom was observed to not have a call light cord. On 8/23/23 at 8:59 AM Staff 3 (LPN Resident Care Manager) stated Resident 57 was to be assisted to the bathroom and was not to be left in the bathroom alone. Staff 3 also stated, at times, the resident self-transferred to the bathroom without calling staff for assistance and in the past fell in the bathroom. The resident was able to call out for help. On 8/23/23 at 9:52 AM Staff 4 (Maintenance Assistant) stated if the nursing staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to AVAMERE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 53.0+2.0 vs chain
Health inspection 4 of 52.6+1.4 vs chain
Staffing 4 of 54.0≈ chain avg
Quality measures 5 of 53.8+1.2 vs chain
The other 26 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Avamere Rehabilitation Of EugeneEugene, OR 1 of 5Avamere Rehabilitation Of LebanonLebanon, OR 2 of 5Avamere At Pacific RidgeTacoma, WA 2 of 5Avamere Health Services Of Rogue ValleyMedford, OR 2 of 5Avamere Olympic Rehabilitation Of SequimSequim, WA 2 of 5Avamere Rehabilitation At Park WestSeattle, WA 2 of 5Avamere Rehabilitation Of Coos BayCoos Bay, OR 2 of 5Avamere Rehabilitation Of IssaquahIssaquah, WA 2 of 5Avamere Rehabilitation Of Oregon CityOregon City, OR 2 of 5Avamere Rehabilitation Of ShorelineSeattle, WA 2 of 5Avamere Rehabilitation of BurienBurien, WA 2 of 5Avamere Riverpark Of EugeneEugene, OR 2 of 5Avamere Transitional Care At SunnysideSalem, OR 3 of 5Avamere Rehabilitation Of HillsboroHillsboro, OR 4 of 5Avamere Court At KeizerKeizer, OR 4 of 5Avamere Crestview Of PortlandPortland, OR 4 of 5Avamere Rehabilitation At RidgemontPort Orchard, WA 4 of 5Avamere Rehabilitation Of ClackamasGladstone, OR 4 of 5Avamere Rehabilitation Of Junction CityJunction City, OR 4 of 5Avamere Rehabilitation Of King CityTigard, OR 4 of 5Avamere Rehabilitation Of NewportNewport, OR 4 of 5Avamere Transitional Care Of Puget SoundTacoma, WA 4 of 5Richmond Beach RehabShoreline, WA 4 of 5The PEARL AT KRUSE WAYLake Oswego, OR 5 of 5Avamere Rehabilitation Of Cascade ParkVancouver, WA 5 of 5Queen Anne HealthcareSeattle, WA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
MIDCAP FINCO LLCOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 01/22/2010
CAVALLO, GLENIndividualMANAGING CONTROL - GOVERNING BODYsince 06/01/2025
FEAKIN, CODYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
FUNDERBERG, MICHELLEIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 06/01/2025
HASKINS, DAMIENIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 09/01/2025
HILL, KEVINIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 03/12/2022
HOSKINS, TONIAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 07/24/2025
INSKEEP, TODDIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/21/2022
KOFSTAD, MARYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 02/02/2026
MUNRO, JOLYNNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
OKOLI, IKEIndividualMANAGING CONTROL - GOVERNING BODYsince 06/01/2025
POLSON, JUSTINIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 02/10/2025
POWELSON, MICHELEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/25/2015
REID, MISTYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2025
SANDERS, AMANDAIndividualMANAGING CONTROL - GOVERNING BODYsince 06/01/2025
SIMPSON, ANDREWIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
STAPLES, CAROLYNIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 10/01/2025
STRUNK, COLBYIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 06/01/2025
VANDERZANDEN, CARRIEIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 01/01/2025
AVAMERE HEALTH SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/12/2025
AVAMERE SKILLED ADVISORS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/03/2025
BECERRA, SHANNONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
BOTHWELL, MARLONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/19/2024
FOWLER, KATHERINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/28/2025
KAHN, KARENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2008
LOEWEN, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/09/2023
PRESLEY, YOLANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/06/2025
PREVATT, NAOMIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/09/2024
SUTTON, HOLLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
AEQUOR HEALTHCARE SERVICES, LLCOrganizationADP OF THE SNFsince 09/20/2023
CONSOLIDATED BILLING SERVICES INCOrganizationADP OF THE SNFsince 04/24/1998
INCOVATE SOLUTIONS, LLCOrganizationADP OF THE SNFsince 01/21/2022
KEVALA TECHNOLOGIES, INCOrganizationADP OF THE SNFsince 08/07/2015
MOSS ADAMS LLPOrganizationADP OF THE SNFsince 01/01/2009
NATIONAL STAFFING SOLUTIONS, INCOrganizationADP OF THE SNFsince 11/22/2023
PIONEER HEALTHCARE SERVICES, LLCOrganizationADP OF THE SNFsince 07/08/2024
RANDE HOLDINGS, LLCOrganizationADP OF THE SNFsince 06/01/2024
SABRA HEALTH CARE LIMITED PARTNERSHIPOrganizationADP OF THE SNFsince 08/17/2017
SABRA HEALTH CARE REIT INCOrganizationADP OF THE SNFsince 08/17/2017
SABRA HEALTH CARE, LLCOrganizationADP OF THE SNFsince 08/17/2017
TRIAGE LLCOrganizationADP OF THE SNFsince 11/17/2023
VENTURA MEDSTAFF, LLCOrganizationADP OF THE SNFsince 04/01/2024
BROCKBANK, LORIIndividualADP OF THE SNFsince 06/30/2016
GAMES, KIMIndividualADP OF THE SNFsince 08/15/2024

CMS files one row per role, so the 77 rows in the source record cover these 44 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.9M
Net patient revenuemost recent cost report
-14.8%
Operating marginrevenue minus expenses
$1.8M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 25%Medicare 10%Other / private 65%

This home reported $1.8M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$413per resident / day
operating cost
$12,556per month
≈ monthly operating cost
$360per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.

Typical monthly cost in Oregon
$16,760/mo
Nursing home (semi-private)
$18,448/mo
Nursing home (private)
$6,875/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 385126. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-07-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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