Avamere Rehabilitation Of Issaquah
805 Front Street, Issaquah, WA 98027 · For profit - Limited Liability company · 140 certified beds · (425) 392-1271 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0607), cited Feb 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $48,663 in federal fines (most recent 2024-02-06)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.3% | 14.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.1% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.9% | 1.6% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 94.8% | 17.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.1% | 2.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 17.8% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 8.1% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.2% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.6% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.8% | 22.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.5% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 86.5% | 82.0% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 25.0% | 19.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.7% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.02 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.54 | 1.52 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
64.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 200 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 64.4%CMS range 56.7–69.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.0%CMS range 5.7–11.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.5–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 93.0 residents a day — about 66% occupied, or roughly 47 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.65 hrs/resident/day on weekends vs 4.26 on weekdays — 14% thinner on weekends. RN hours go from 0.67 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 13 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · J2024-02-06 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement their abuse and neglect policy for 1 of 1 resident (Resident 35) reviewed for injuries of unknown origin. Facility failure to identify, report, and investigate, multiple bruisesof unknown origin to Resident 35's upper/middle/lower back, both breasts, and knee placed Resident 35 at risk for potential continued abuse and psychosocial harm and all residents at risk for abuse, and psychosocial harm. An Immediate Jeopardy (IJ) was called on 01/31/2024 at 5:15 PM related to CFR 483.12 F-607, Develop/Implement Abuse/Neglect Policies. The IJ was determined to have begun 01/24/2024 when the bruises were initially identified by staff. The IJ was removed on 02/05/2024 when an on-site inspection confirmed the facility removed the immediacy by providing training to staff, skin assessments for all residents and suspending the concerned staff. Following the removal of the immediacy, noncompliance remained at isolated, no actual harm with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure 1 of 5 sampled residents (Resident 61) reviewed for Pressure Ulcers (PUs), received the necessary treatment and services, consistent with professional standards of practice to prevent new ulcers from developing. Resident 61 experienced harm when they developed a facility acquired coccyx (tailbone) and inner left knee PU when staff did not consistently implement ordered pressure offloading measures and the resident was not consistently repositioned in bed. This failure placed all other residents at risk for PU development, and a diminished quality of life. Findings included . According to the CMS PU coding guide, a PU is defined as an observable, pressure-related alteration of intact skin with non-blanchable redness of a localized area usually over a bony prominence; may include changes in skin temperature, tissue consistency and/or sensation. A Stage II PU presents as a partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough or bruising. <Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 1 of 6 sampled residents (Resident 61), reviewed for Pain Management received the necessary treatment and services as ordered to manage pain with wound care. Resident 61 experienced harm and self-reported severe levels of pain during wound care when the facility failed to consistently premedicate the resident with ordered as needed pain relieving medication 30-60 minutes prior to dressing changes. This failure placed all other residents at risk for potentially unnecessary pain during wound care, and a diminished quality of life. Findings included . <Facility Policy> Review of the facility policy titled Pain Assessment and Management, dated October 2022, showed pain management included recognizing the presence of pain, and developing and implementing approaches to pain management. This policy showed that behaviors such as resisting care, yelling out, or decreased participation in physical/social activities were included when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR - a process to determine if a potential nursing home resident had mental health/intellectual disability needs which required further assessment/treatment) assessment was accurate to reflect the residents' mental health conditions and/or obtained prior to admission for 4 of 6 (Residents 56, 16, 32, & 8), and 1 supplemental (Resident 61) residents reviewed for PASRR. This failure placed residents at risk for inappropriate nursing home placement and/or not receiving timely and necessary services to meet their mental health needs. Findings included . <Resident 61> According to a 02/11/2025 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 61 admitted on [DATE] with multiple medically complex diagnoses including a bipolar disorder (a mental illness characterized by extreme mood swings). This MDS showed Resident 61 required the use of an antipsychotic medication during the assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the transmission of communicable diseases. The facility failed to ensure staff performed Hand Hygiene (HH) before and after resident care and failed to follow a contact precaution sign for a resident with Transmission Based Precautions. The facility failed to establish a water management program that assessed and monitored measures to prevent the growth of Legionella (bacteria that could cause a serious lung infection), and other opportunistic waterborne pathogens in the facility's water systems. These failures placed residents at risk for the development of contagious, communicable diseases, and an unclean environment. Findings included . <Water Management Program> In an interview on 03/25/2025 at 10:41 AM, Staff L (Maintenance Director) was unable to provide documentation supporting the facility had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure funds were reimbursed to the resident and/or representative or the state Office of Financial Recovery (OFR), within 30 days of resident discharge or death, for 4 (Residents 234, 235, 237, & 236) of 7 discharged residents reviewed. This failure caused a delay in reconciling residents' accounts within 30 days as required. Findings included . <Facility Policy> According to an undated facility Trust Standards policy, balances in the trust would be disbursed upon discharge according to state regulations. This policy identified trust funds would be disbursed in seven days for discharged residents and 30 days for expired residents. <Resident 234> Review of an [DATE] Discharge Minimum Data Set (MDS - an assessment tool) showed Resident 234 discharged from the facility on [DATE] with their return not anticipated. Review of Resident 234's trust transaction history showed their balance of $6.00 was not closed out and disbursed until [DATE], 64 days after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to initiate, log, investigate, and/or resolve grievances identified for 2 (Residents 14 & 56) of 2 sample residents reviewed for grievances. Staff failure to oversee the grievance process and track grievances through to their conclusions, placed residents at risk for unmet care needs. Findings included . <Facility Policy> The facility's May 2000 Grievance Policy showed formal grievances would be submitted in writing by outlining the concern on the grievance communication form. Staff would assist in completion of the form and submit it to the administrator, who would forward it to the appropriate department manager for action within 72 hours of receipt. <Resident 14> According to the 07/22/2024 Annual Minimum Data Set (MDS - an assessment tool), Resident 14 had moderate cognitive impairment, loosely fitting dentures, broken teeth, and experienced pain when chewing. Review of the February 2025 Grievance Log showed Resident 14 verbalized in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system by which residents and/or their representatives received required written notices at the time of transfer/discharge, or as soon as practicable for 2 (Residents 35 & 56) of 5 residents reviewed for hospitalizations. Failure to ensure written notification was provided to the resident and/or the resident's representative, in a language and manner they understood, placed residents at risk for not having an opportunity to make informed decisions about transfers/discharges. Findings included . <Facility Policy> Review of a revised March 2021 facility Transfer or Discharge Notice policy, showed for an immediate transfer or discharge for urgent medical needs, the resident and their representative would be notified in writing of the following information as soon as it was practicable but before the transfer or discharge: the specific reason for the transfer or discharge; the effective date of the transfer or discharge; the location to which the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS -an assessment tool) accurately reflected the status for 2 (Resident 80 & 5) of 19 residents reviewed for accuracy of assessments. This failure placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . <Resident 5> According to a 09/25/2024 Annual MDS Resident 5 had multiple medically complex diagnoses including an anxiety disorder and depression, and required the use of psychotropic medications during the assessment period. This MDS showed Resident 5 was not currently considered by the state Level 2 Preadmission Screening and Resident Review (PASRR) process to have a Serious Mental Illness (SMI). Review of a 09/29/2023 Level 1 PASRR showed staff identified Resident 5 had SMI indicators of a mood and anxiety disorder and required a referral for a Level 2 evaluation. Review of a 12/14/2023 PASRR Notice of Determination showed Resident 5 was assessed to have a mental health diagnosis and required specialized behavioral health services. The Level 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
<Resident 61> According to a 02/11/2025 Quarterly MDS, Resident 61 had multiple medically complex diagnoses including stroke and required the use of a feeding tube (a tube to supply nutrients and fluids to the body). Review of an 11/05/2024 feeding tube CP showed a revised 12/02/2024 intervention for Resident 61 to receive diabetic tube feeding formula four times daily with a total volume of 1320 milliliters (ml) per 24 hours. An 11/05/2024 nutritional problem CP showed a revised 02/10/2025 intervention for a fiber tube feeding formula four times daily with a total volume of 1440 ml per 24 hours. Review of Resident 61's physician orders showed a 01/02/2025 tube feeding order for the fiber formula to be administered four times daily. Observations on 03/21/2025 at 10:21 AM showed a container of the fiber tube feeding formula hanging at Resident 61's bedside. In an interview on 03/27/2025 at 10:44 AM, Staff G stated Resident 61's CP should have, but was not updated and revised to reflect only the current tube feeding formula orders.Based on observation, interview, and record review the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure: Physician's Orders (POs) were followed and medications were given within ordered parameters for 5 (Residents 5, 231, 32, 56, & 16), POs were clarified as needed for 1 (Resident 5), and nurses signed only for tasks completed for 1 (Resident 5) of 19 sample residents reviewed. The facility failed to document administered medications for 1 (Resident 239) supplemental resident reviewed for medication pass. These failures left residents at risk for unmet care needs and other negative health outcomes. Findings included . <Facility Policy> The facility's 2007 Medication Administration Policy showed staff were to administer medications in accordance with prescribers' written orders and, if necessary, staff would contact the prescriber for clarification. Staff were to document all interactions and the resulting order clarification in the nursing progress notes and elsewhere in the medical record, as appropriate. <Documenting Administered Medications> <Resident 239> During medication pass observations on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide assistance with Activities of Daily Living (ADLs) for 3 (Residents 77, 56, & 5) of 19 sample residents who were assessed to be dependent on staff for ADLs. The failure to provide ADL assistance as required left residents at risk for poor hygiene, diminished feelings of self-worth, and other negative health outcomes. Findings included . <Facility Policy> Review of the facility's Activities of Daily Living, Supporting policy, dated 03/2018, showed residents who were unable to carry out ADLs independently would receive the services necessary to maintain good nutrition, grooming, personal, and oral hygiene. <Resident 77> Review of the 03/10/2025 admission Minimum Data Set (MDS - an assessment tool) showed Resident 77 had cognitive impairment and diagnoses including heart failure, malnutrition, and muscle weakness. The MDS showed Resident 77 required assistance from staff for personal hygiene including combing hair and shaving. Review of Resident 77's 03/03/2025 admission Nursing Database assessment showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician's orders and resident records were updated to accurately reflect the resident's wishes for Cardiopulmonary Resuscitation (CPR - the act of performing chest compressions and providing breaths to mimic the heartbeat and breathing) status as directed by the Physician Orders for Life Sustaining Treatment (POLST) form for 2 (Residents 33 & 6) of 5 residents reviewed for CPR. This failure placed residents at risk for not receiving care in accordance with the resident's and/or resident's representative decision-making if their heart stopped beating or breathing stopped. Findings included . <Resident 6> Review of Resident 6's records showed a [DATE] POLST form that showed Resident 6's code status (instructions given to medical professionals about what to do in the event a person's heart or breathing stops) was Do Not Attempt Resuscitation (DNAR). Review of Resident 6's physician orders showed a [DATE] code status order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2025-03-27 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to develop and implement individualized activity plans and ensure activity programs met the needs of each resident for 2 of 5 (Residents 40 & 5) residents reviewed for activities. Failure to consistently implement meaningful individual activity plans left residents at risk for boredom, frustration, isolation, and a diminished quality of life. Findings included . <Facility policy> According to the facility's undated Activities policy the facility would provide an Activities program that would address the intellectual, social, spiritual, creative, and physical needs, capabilities, and interest of each resident. The activity program would promote each resident's self-respect by providing activities that support self-expression and choice. <Resident 40> According to the 02/19/2025 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 40 had no speech, poor vision, and was dependent on staff for all daily activities including personal hygiene, toileting, bed mobility, and transfers. The MDS showed Resident 40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately assess for the safety of and obtain and implement physician's orders to leave the facility independently for 1 (Resident 240) of 1 residents reviewed for safety, failed to ensure appropriate safety measures to prevent a fall were implemented for 1 (Resident 5) of 2 residents reviewed for falls, and, to ensure safe resident smoking and perform quarterly smoking assessments for 1 (Resident 6) of 1 resident reviewed for smoking. These failures placed all residents at risk for injury, harm, and continued falls. Findings included . Review of the facility policy, titled Safety and Supervision of Residents, revised 07/2017, showed the facility would strive to make the environment as free from hazards as possible. The interdisciplinary team would analyze information obtained from assessments and observations to identify specific accident hazards or risks for individual residents. The facility would have interventions to reduce an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain timely laboratory services to meet the needs of 2 (Residents 5 & 8) of 5 residents reviewed for unnecessary medications. Failure to obtain physician ordered blood tests for residents who were assessed to require this service, placed residents at risk for delayed treatment and services. Findings included . <Resident 5> According to a 12/23/2024 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 5 had multiple medically complex diagnoses including anemia (lack of healthy blood cells), heart failure, kidney, and lung disease. This MDS showed Resident 5 was at risk for pressure injuries. Review of a 02/06/2025 wound consult progress note showed Resident 5's wound was evaluated by the wound team and recommendations were given to obtain lab work. Review of Resident 5's February 2025 Treatment Administration Record (TAR) showed a 02/07/2025 physician order to obtain the recommended lab work, which included an ESR [Erythrocyte Sedimentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) provided at least eight hours of direct care supervision per day for 4 of 51 days reviewed. This failure placed residents at risk for delay in resident assessments, identification of changes in condition, provision of care and services outside the scope of practice of the Licensed Practical Nurse (LPN), and unmet care needs. Findings included . Review of the facility's Daily Nurse Staff Documentation showed on four days (12/16/2023, 12/30/2023, 01/13/2027, and 01/27/2024 - all Saturdays) from 12/16/2023 through 02/04/2024 there was no Registered Nurse on site for eight hours as required by federal regulations. In an interview on 02/05/2024 at 11:29 AM Staff II (Certified Nursing Assistant) stated they were responsible for the nurse staffing. Staff II stated when staff called out they were responsible for finding a substitute. Staff II stated they started with in-house staffing resources and used agency staffing if an in-house option was not available. Staff II stated call outs were most…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the required Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN - a required form that outlined the transfer of financial liability from the nursing facility to the Medicare beneficiary) for 2 of 2 residents (Residents 66 & 26) and 1 closed record (Resident 75) reviewed for liability notices, who remained in the facility after their Medicare Part A skilled nursing and rehabilitation services ended. This failure placed the residents at risk for not being fully informed of the cost of continued SNF services necessary for decision-making. Findings included . <Facility Policy> According to the facility's 08/29/2022 ABN Policy, an ABN form was issued by the facility when the financial liability was being transferred from the nursing facility to the residents and/or their representative. The policy showed ABNs were issued to beneficiaries at least two days prior to the end of their Medicare Part A benefits and elected to remain in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a home like environment on 4 of 4 halls (Halls 100, 200, 300, and 400). The failure to ensure resident rooms had window coverings that provided full privacy (Halls 200 & 300), free of wall gouges (Halls 200, 300, & 400), were cleaned thoroughly (300 Hall), and clean linen storage was free of dirt, stains and food waste placed residents at risk for compromised privacy, and a less-than-homelike environment. Findings included . <Blinds> Observation on 01/30/2024 at 9:33 AM showed room [ROOM NUMBER] was missing three vertical slats from the window blinds and staff were unable to fully closed the blinds for privacy. Observation on 01/30/2024 at 9:55 AM showed room [ROOM NUMBER] was missing three vertical slats from the window blinds and staff were unable to fully close the blinds for privacy. Observation on 01/30/24 at 1:24 PM showed two slats were missing from room [ROOM NUMBER]. The missing slats made it possible for to look into the room from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a system by which residents received required written notices at the time of transfer/discharge, or as soon as practicable, for 5 (Residents 35, 57, 13, 68, & 26) of 5 residents reviewed for hospitalization. Failure to ensure written notification to the resident and/or the resident's representative of the reasons for the discharge in writing and in a language and manner they understood, placed residents at risk for a discharge that was not in alignment with the resident's stated goals for care and preferences. Findings included . <Facility Policy> Review of the March 2021 Transfer or Discharge Notice facility policy showed the resident and the resident's representative would be notified in writing the specific reason for the transfer or discharge, the effective date of the transfer or discharge, the location to which the resident was being transferred or discharged too, and an explanation to the resident their rights to appeal the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review the facility failed to ensure 5 of 22 residents (Residents 1, 31, 25, 66, & 46) whose Minimum Data Sets (MDS- an assessment tool) were reviewed reflected the resident's condition accurately. This failure placed residents at risk for the lack of and/or inappropriate care planning, unidentified and/or unmet care needs, and a diminished quality of life. Findings included . <Facility Policy> The facility's October 2023 Resident Assessments policy showed residents and their representatives were encouraged to participate in the assessment process. The policy showed information in the MDS assessments would consistently reflect information in the progress notes, Care Plan (CP), and resident observations and interviews. <Resident 1> According to a 12/06/2023 Quarterly MDS, Resident 1 was assessed with a limitation in Range of Motion (ROM) to both lower legs and was dependent on staff for rolling in bed, sitting, and transfers. This MDS showed Resident 1 refused bathing but had no rejection of care. Review of December 2023 Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure Care Plans (CPs) were updated and/or revised as needed to reflect person-centered care for 5 of 22 sample residents (Residents 8, 1, 25, 35, & 46) whose CPs were reviewed. This failure left residents at risk for unmet care needs, inappropriate care, and other negative health outcomes. Findings included . <Facility Policy> According to the facility's March 2022 Comprehensive Person-Centered Care Plans policy, CP interventions should be developed from thorough analysis of information gathered during the completion of resident assessments. The policy showed resident assessment was an ongoing process and CP revisions occurred as new information was identified. The policy showed CPs should be revised after significant changes in residents' condition, when a desired outcome was not met, after readmission, and at least quarterly. <Resident 8> According to the 10/26/2023 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 8 had diagnoses including the need for personal assistance. The MDS showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure: Physician's Orders (POs) were followed and medications were given within ordered parameters for 6 (Residents 8, 68, 178, 1, 31, &10), POs were clarified as needed for 1 (Resident 8), nurses signed only for tasks completed for 1 (Resident 68), and POs were obtained to monitor skin issues for 1 (Resident 19) of 22 sample residents reviewed. These failures left residents at risk for unmet care needs, unneeded treatment, and other negative health outcomes. Findings included . <Medications Outside Parameters/Failure to Follow POs> <Resident 8> According to the 10/26/2023 Minimum Data Set (MDS - an assessment tool) Resident 8 used scheduled and as needed pain medications. The MDS showed Resident 8 had diagnoses including opioid dependence. The January 2024 Medication Administration Record (MAR) included two orders for the same narcotic pain medication. The 06/29/2023 PO showed to give 2 Milligrams (MG) as needed every four hours for moderate to severe pain of 7-10/10 and was discontinued on 01/20/2024. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide assistance with Activities of Daily Living (ADLs) for 5 of 8 (Residents 45, 19, 35, 46, & 4) who were assessed to be dependent on staff for ADLs. The failure to provide ADL assistance as required left residents at risk for poor hygiene, diminished feelings of self-worth, and other negative health outcomes. Findings included . <Facility Policy> According to the 03/2018 ADL policy, residents unable to carry out ADLs independently would receive the support they required to maintain good nutrition, grooming and personal and oral hygiene. <Resident 45> According to the 01/16/2024 admission Minimum Data Set (MDS - an assessment tool) Resident 45 had severe memory impairment, and diagnoses including stroke (brain injury), impaired vision, difficulty with speech, and muscle weakness. The MDS showed Resident 45 was totally dependent on staff for eating, using the toilet, and required substantial to maximal assistance with personal hygiene. The 01/09/2024 Resident has an ADL Self Care deficit Care Plan (CP)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review the facility failed to ensure 5 of 9 residents (Residents 46, 49, 61, 1, & 25) reviewed for Restorative Nursing Program (RNP) services received the care and services they were assessed to require. These failures placed residents at risk for decline in Range of Motion (ROM), increased dependence on staff, and a decreased quality of life. Findings included . <Facility Policy> The facility's July 2017 Restorative Nursing Services policy showed the residents would receive restorative nursing care to promote optimal safety and independence. The policy showed RNP goals and objectives were individualized and resident centered, and were outlined in the residents Care Plan (CP). The policy showed the resident and/or representative would be included in determining RNP goals and care planning. <Resident 46> According to the 12/13/2023 Annual Minimum Data Set (MDS - an assessment tool), Resident 46 was not capable of verbal communication and had medical conditions including a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure 3 of 5 residents (Residents 1, 19, & 40) reviewed for respiratory care were provided care and services consistent with professional standards of practice. The facility's failure to deliver oxygen therapy according to physician ordered flow rates (Resident 1, 19, & 40) and maintain oxygen equipment (Resident 1) placed residents at risk for potential negative outcomes such as over or under oxygenation, respiratory discomfort, infections, and a decreased quality of life. Findings included . <Facility Policy> According to the facility's October 2010 Oxygen Administration policy staff should ensure a Physician's Order (PO) was in place before providing oxygen treatment. The Policy showed nurses should review the PO for accuracy. <Resident 1> According to a 12/06/2024 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 1 had multiple medically complex diagnoses including heart and lung failure and required the use of oxygen. This MDS showed Resident 1 had no memory impairment. Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food was distributed in a sanitary manner. The failure to ensure food was distributed in a fashion to prevent exposure to airborne pathogens left residents at risk for food borne illness, food contamination, less than palatable food, and other negative outcomes. Findings included . <Uncovered Food> Observation on 01/30/2024 at 11:52 AM of lunch service showed the meal cart parked in front of the Fireside Family Room in 100 Hall. Two resident rooms in the 100 Hall had isolation precautions signs posted due to active infections and/or open/exposed skin conditions. Staff N (Certified Nursing Assistant - CNA) was observed passing trays along 100 Hall while holding the meal tray for Resident 15. The dessert plate was left uncovered. At 11:55 AM, Staff N was observed delivering the meal tray for Resident 6. The dessert plate was uncovered. Observation on 02/02/2024 at 11:53 AM of lunch service in 100 Hall showed Staff V (CNA) delivering the meal tray for Resident 15. The dessert plate was left uncovered. In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure 2 (Resident 62 & 26) of 2 residents noted with medications at bedside, were assessed by nursing staff to safely self-administer medications, prior to allowing the residents to do so. Failure to obtain required Physician's Orders (POs), complete a self-medication assessment to establish clinical appropriateness and safety for these residents, placed the residents at risk for medication errors and adverse medication interactions. Findings included . <Facility Policy> According to the February 2021 Self-Administration of Medications facility policy, the interdisciplinary team would assess each resident's cognitive and physical abilities to determine whether self-administration of medications was safe and clinically appropriate for the resident. <Resident 62> According to the 01/15/2024 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 62 had moderate memory impairment. In an observation and interview on 01/30/2024 at 9:07 AM, a small medication cup containing four white round pills in varying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide reasonable accommodations to ensure a Television (TV) was within visual reach for 2 of 2 residents (Resident 5, & 66) whose physical environment were reviewed. This failure caused unnecessary discomfort to Resident 5 and 66 and placed residents at risk for unmet psychosocial needs and a diminished quality of life. Findings included . <Facility policy> Review of the facility policy titled, Activities Policy, dated 02/2005, showed the facility would provide an activities program that would address intellectual needs to stimulate creative thinking by means of TV. The revised March 2021 Accommodation of Needs facility policy showed the resident's individual needs and preferences would be accommodated to the extent possible, except when the health and safety of the individual or other residents would be endangered. The policy showed modifications to the resident's physical environment, including the resident's bedroom, were evaluated upon admission and reviewed in an ongoing basis. <Resident 5> According…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a written notification regarding a room change, including the reason for the move, was provided as required for 1 of 3 residents (Residents 66) reviewed for choices/room changes. This failure detracted Resident 66 and their representative's right to freely consent to the room move/change and placed residents and/or their representatives at risk for not being informed, feelings of powerlessness, and a diminished quality of life. Findings included . <Facility Policy> The facility's February 2021 Resident Rights policy showed all employees should treat residents with kindness, respect, and dignity. The policy showed Federal and State laws guaranteed certain basic rights to all residents residing in a nursing facility including the right to refuse a transfer from a distinct part within the institution. The facility's December 2016 Transfer, Room to Room policy showed part of the preparation process was to inform the resident and/or their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
<Resident 26> Based on interview and record review the facility failed to ensure residents had the appropriate Advance Directive (AD) in place for 1 of 5 (Residents 26) reviewed for ADs. The facility failed to obtain a copy from residents (Resident 26) with an existing AD and make the documentation readily available in the medical records and accessible to facility staff. These failures placed residents at risk of losing their right to have their stated preferences/decisions honored regarding medical treatment and end-of-life care. Findings included . <Facility Policy> The revised September 2022 Advance Directives facility policy showed the facility would determine if the resident had executed an AD upon admission. The policy showed if the resident had an AD, copies would be made and placed in the medical record and would be readily available to staff. <Resident 26> According to the 01/10/2024 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 26 had moderate memory impairment. Review of Resident 26's medical records on 02/05/2024 showed they had contact information for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to initiate and complete a thorough grievance investigation for 1 of 4 residents (Residents 66) reviewed for missing personal property. The facility failed to ensure there was resolution coming from the resident and/or the resident representative regarding their lost property and how the event would affect their quality of life if left unresolved. These failures placed residents at risk for frustration and a diminished quality of life. Findings included . <Facility Policy> The facility's undated Grievance - Skilled Nursing Facility policy showed the nursing facility would listen to and act promptly upon grievances received from residents and families. The policy showed the department manager would notify the concerned party to inform them of the resolution to their grieved concern. The September 2004 Lost Item Policy showed the facility would protect residents' items from theft or loss to the extent possible. The policy showed every effort would be made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report identified skin issues for 1of 2 residents (Resident 35) reviewed for abuse/neglect. Facility failure to report multiple bruises of unknown origin to Resident 35's upper/middle/lower back, both breasts, and knee, placed Resident 35 at risk for repeated incidents and unidentified abuse and/or neglect. Findings included . <Facility Policy> The facility's revised September 2022 Abuse, Neglect, Exploitation- Reporting and Investigating policy showed the facility would ensure all alleged violations involving abuse and neglect including injuries of unknown origin were reported to the facility administrator immediately and to the other officials as required by current regulations within two hours of an occurrence of an event/allegation and/or an allegation was made and resulted in serious bodily injury. The facility policy showed a thorough investigation would be completed by facility management within five working days and the final…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a Significant Change Minimum Data Set (SCSA- an assessment tool) was initiated timely for 1 of 22 (Resident 5) reviewed for a significant change assessment. This failure placed residents at risk for unidentified and unmet care needs and, a diminished quality of life. Findings included . Review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, (RAI, a manual directing staff on requirements for completion of a Minimum Data Set - MDS) dated [DATE] showed a SCSA must be completed within 14 calendar days after the facility determined or should have determined there was a significant change in the resident's physical or mental condition. An SCSA was appropriate if there were consistent patterns of changes, with either two or more area of decline. Areas affected included an increase in the number of behavior symptoms or frequency of behaviors increased, a decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure a Significant Change Minimum Data Set (MDS - an assessment tool) was completed as required for 1 (Resident 68) of 22 sample residents reviewed. The failure to identify the need to complete a Significant Change MDS left residents at risk for unassessed care needs, inappropriate care, and other negative health outcomes. Findings included . According to the October 2023 Resident Assessment Instrument Manual (a manual that directs staff on how to accurately assess the status of residents) a Significant Change MDS is a comprehensive assessment that must be completed when the interdisciplinary team has determined that a resident met the significant change guidelines for either major improvement or decline. Review of the guidelines showed, a Significant Change MDS was appropriate if there was a determination a significant change in a resident's condition from their baseline occurred and the resident's condition was not expected to return…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain and implement mental health interventions for 2 of 5 residents (Residents 5 & 8) reviewed for Pre-admission Screening and Resident Review (PASRR). This failure placed residents at risk for receiving inadequate mental health interventions, an increase in avoidable behaviors, and a diminished quality of life. Findings included . <Facility policy> The facility's 01/04/2021 Screening for Clinical Needs policy showed the facility would obtain a PASRR on all potential admits prior to their facility admission to ensure placement was appropriate and that the facility was capable to meet the residents' needs. <Resident 5> According to the 05/29/2023 Quarterly Minimum Data Set (MDS - an assessment tool), Resident 5 admitted to the facility on [DATE]. Resident 5 was dependent on others for decision making. Resident 5 had diagnoses of dementia, anxiety, and depression. Review of the 12/14/2023 Notice of Determination showed Resident 5 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR - a process to determine if a potential nursing home resident had mental health needs/intellectual disability and required further assessment/treatment) assessment was obtained and/or accurate to reflect the residents' mental health conditions for 2 of 5 residents (Resident 31 & 8) and 1 supplemental resident (Resident 1) reviewed for PASRR. This failure placed residents at risk for inappropriate nursing home placement and/or not receiving timely and necessary services to meet their mental health needs. Findings included . <Facility Policy> According to the facility's 01/04/2021 Screening fo Clinical Needs policy, a pre-admission screening would occur prior to admission for all potential residents in order to ensure appropriate placement. The policy did not address rescreening residents if their mental health status changed after admission, or give instructions to staff on what to do if the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a person-centered comprehensive Care Plan (CP) was developed and implemented for 1 of 22 residents (Resident 46) whose CP was reviewed. Failure to address the individualized care needs for each resident with identified depression and signs and symptoms of mood problems placed residents at risk for inconsistent and/or inadequate care, worsening depression, and a decreased quality of life. Findings included . <Resident Assessment Instrument - RAI> The October 2023 Long-Term Care Facility RAI 3.0 User's Manual (a guide directing staff on how to accurately assess the status of residents) showed for each Care Area Assessment (CAA) triggered during a Minimum Data Set (MDS - an assessment tool), the MDS coordinator should indicate whether a new CP, CP revision, or continuation of the current CP was necessary to address the problem(s) identified in the assessment. The manual showed Care Planning Decision must be completed within seven days of completing the assessment and to mark the CAAs triggered if they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure 2 of 22 (Residents 45, & 19) sampled residents reviewed for non-pressure skin alterations and 1 of 1 (Resident 59) reviewed for hospice coordination. The failure to ensure residents skin was assessed and findings treated and/or monitored, and coordination between the facility and hospice services left residents at risk for unmet care needs, and decreased quality of life. Findings included . <Facility Policy> Review of the facility policy titled, Hospice Program, dated 07/2017, showed the facility was responsible for collaborating with hospice representatives and coordinating facility staff participation in the hospice care planning process for residents receiving these services. <Non-Pressure Skin> <Resident 45> According to the 01/16/2024 admission Minimum Data Set (MDS - an assessment tool) Resident 45 had severe memory impairment and diagnoses including stroke, vision impairment, difficulty talking, muscle weakness, and high sodium levels. The MDS showed Resident 45 had one or more skin tears at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure residents received necessary treatment and assistive devices to maintain hearing function for 1 of 2 (Resident 68) residents reviewed for hearing. The failure to respond timely after identifying adaptive devices were not functioning adequately left residents at risk for communication difficulty, frustration, and a diminished quality of life. Findings included . <Facility Policy> According to the facility's July 2017 Care of the Hearing Impaired Resident policy, the facility would assist residents with hearing impairments with scheduling appointments and obtaining hearing services. The policy showed the facility would assist residents whose assistive devices were lost or damaged. <Resident 68> According to the 01/17/2024 Quarterly Minimum Data Set (MDS - an assessment tool) Resident 68 had moderate hearing difficulty and used Hearing Aids (HAs). The MDS showed Resident 68 usually understood others and was understood in conversation. The assessment showed Resident 68 had diagnoses including stroke,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure 2 of 4 residents (Residents 35 & 46) whose physical environment reviewed was free from accident hazards. The facility failed to identify Resident 35's fall, provide supervision, and clear surroundings of clutter. The facility failed to position Resident 46's bed safely in their room. These failures placed the residents at risk for unidentified falls, bodily entrapment, and potential injuries that could affect the residents' quality of life and safety. Findings included . <Facility Policy> According to the revised March 2018 Falls and Fall risk Managing facility policy, a fall was defined as unintentionally coming to rest on the ground, floor, or other lower level. The policy showed that unless there was evidence suggesting otherwise, when a resident was found on the floor, a fall was considered to have occurred. <Resident 35> The 10/12/2023 5-day/Quarterly Minimum Data Set (MDS - an assessment tool) showed Resident 35 had medical diagnoses including memory impairment, stroke (brain injury), vision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure sufficient staff to meet resident needs related to the Restorative Nursing Program (RNP) for 5 of 9 residents (Residents 1, 25, 46, 49, & 61) reviewed for RNP. These failures left residents at risk for unmet care needs, worsening Range of Motion (ROM), and other negative health outcomes. Findings included . <RNP Program> <Resident 1> The 09/19/2023 Activities of Daily Living Care Plan (CP) showed Resident 1 needed an RNP program related to a ROM issue. The CP showed Resident 1 required the program three to six times a week. In an interview on 01/31/2024 at 8:35 AM, Resident 1 stated they did not receive their restorative program three times a week as ordered. <Resident 25> The revised 09/28/2023 restorative CP showed directions to staff to provide an active ROM program for Resident 25 three to six times per week and to apply a left-hand splint daily. Review of November 2023 restorative documentation showed staff only provided the splint to Resident 25's left hand on 19 of 30 days, rather than daily as scheduled.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the arbitration agreement was signed by the resident's Durable Power of Attorney (DPOA) for financial affairs as required for 1 of 3 residents (Resident 46) whose arbitration agreements were reviewed. This failure placed Resident 46 and residents at risk of forfeiture of their right to a jury or court trial and a diminished quality of life. Findings included . <Resident 46> According to the 12/13/2023 Annual Minimum Data Set (MDS - an assessment tool), Resident 46 was non-communicative, had severe memory impairment, and was incapable of daily decision-making. Review of Resident 46's medical records on 01/31/2024 at 12:05 PM showed the resident had DPOA for healthcare in place and this representative signed Resident 46's arbitration agreement. In an interview on 01/31/2024 at 12:31 PM, Staff A (Administrator) stated the arbitration agreement was offered to residents and their representatives during admission and was conducted by the facility's admissions coordinator. In an interview on 02/05/2024 at 10:33 AM, Staff W…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the transmission of communicable diseases. The facility failed to consistently perform Hand Hygiene (HH) before and after resident care/contact and staff failed to ensure equipment was cleaned after use. These failures placed the residents and staff at risk for development of contagious, communicable infections and disease. Findings included . <Facility Equipment> Observations on 01/30/2024 at 9:15 AM and 01/31/2024 at 10:10 AM showed Resident 1 in their room wearing oxygen. The oxygen concentrator's (a device used to increase the concentration of oxygen inhaled) filter was dirty with debris. Observations on 01/30/2024 at 11:39 AM, 01/31/2024 at 2:32 PM, and 02/01/2024 at 10:10 AM showed Resident 19's oxygen concentrator in their room contained brown spots and the filter on the oxygen concentrator was dirty with debris. Observations on 01/30/2024 at 1:34 PM, 01/31/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure services provided met professional standards for 2 of 3 residents (Resident 1 & 3) reviewed. The facility nursing staff failed to clarify physician's orders for 1 of 3 residents (Resident 3), and follow manufacturer's recommendations for 1 of 3 residents (Resident 1). These failures placed residents at risk for medication errors, delay in treatment, and adverse outcomes. Findings included . Review of the facility Medication Administration policy, revised 04/2019, showed medications were administered in a safe and timely manner. Medications were administered in accordance with the physicians orders and if the dosage was believed to be inappropriate or excessive for a resident, or a medication was identified as having a potential adverse consequence for the resident or suspected to be associated with consequences, the person preparing or administering the medication would contact the physician to discuss the concerns. Allergies and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with Activities of Daily Living (ADLs), related to showers for two of four residents (Resident 1 & 2) reviewed for showers. The facility's failure to provide residents who were dependent on staff to meet hygiene needs placed residents at risk for poor hygiene, embarrassment, and diminished quality of life. Findings included . Review of the facility Bathing policy, dated 02/2018, showed the purpose of the bathing procedure was to promote cleanliness, provide comfort to the resident, and to observe the condition of the skin. The policy directed staff to document the date and time of the shower. If the resident refused the shower, staff would document the reason why the shower was refused and the intervention taken and staff would notify the supervisor of the resident refused the shower. <Resident 1> Review of a 07/14/2023 admission Minimum Data Set (MDS, an assessment tool) showed Resident 1 was able to make their own…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-12 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to obtain and/or failed to provide assistance in the formulation of an Advanced Directive (AD - a document describing a resident's wishes for care if they became incapacitated) for 6 of 18 residents (Residents 50, 48, 19, 64, 47, & 78) reviewed for ADs. This failure left residents at risk for losing the right to have their preferences and choices honored during emergent and end-of-life care. Findings included . Resident 50 According to the 08/23/2022 Significant Change Minimum Data Set (MDS - an assessment tool) Resident 50 had severe memory impairment and a diagnosis of a progressive neurological condition. The MDS showed Resident 50 had a prognosis of less than 6 months to live and received hospice services. Review of Resident 50's record showed a Capacity for Medical Decisions form signed by the physician on 03/21/2021. The form showed Resident 50 chose a surrogate decision maker to assist with medical decision making. The form included a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-12 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to have a system in place that ensured grievances were identified, immediately investigated, documented, resolved promptly with notification to the resident of findings, and action taken to correct concerns for 1 of 1 resident (Resident 63) reviewed for a resident-to-resident verbal altercation and additional reports from multiple unidentified residents during Resident Council (RC) meetings for 2 of 3 months (July 2022 & September 2022) reviewed. This failure detracted from the facility's ability to protect resident rights and placed residents at risk for resident-to-resident altercations, unresolved concerns, feeling unheard, frustrated, diminished self-worth, and decreased quality of life. Findings included . Policy According to the undated Resident and Family Grievance Policy & Procedure the Administrator (or designee) was the Grievance Officer, and the facility would use the Concern/Grievance Form for any written or verbal concern expressed by a resident. The form includied time, date, name of person receiving the concern,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-12 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to implement a system to ensure residents were provided fluids within ordered parameters for 2 of 2 residents (Resident 78 & 38) reviewed for hydration and 1 supplemental resident (Resident 52). This failure placed residents at risk for medical complications, unmet needs, and diminished quality of life. Findings included . Resident 78 A 09/22/2022 admission Minimum Data Set (MDS - an assessment tool) showed Resident 78 had diagnoses including heart failure, kidney failure, low sodium level, and chronic respiratory failure. Resident 78 was assessed to require setup assistance with eating and was on a therapeutic diet. A 09/15/2022 PO showed Resident 78 was restricted to 2000 milliliter (ml) per day of fluids. The order directed dietary to provide 1500 ml, nursing to provide 350 ml on day shift and 150 ml on night shift. Review of the 09/19/2022 Care Plan (CP) showed Resident 78 was at risk for an altered hydration status related to a 2000 ml a day prescribed fluid restriction and use of a water pill medication.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately assess 5 of 20 residents (Residents 19, 64, 17, 52, & 48) reviewed for Minimum Data Set (MDS - an assessment tool). Failure to ensure accurate assessments placed residents at risk for unidentified and/or unmet needs. Findings included . Resident 19 According to the 07/14/2022 admission MDS, Resident 19s admitted to the facility on [DATE] and had no decayed or broken teeth. Observation on 10/05/2022 at 9:47 AM, showed Resident 19 missing a front tooth which was broken at the root. Resident 19's revised 07/20/2022 oral/dental care plan stated, Report loose or broken teeth .to [nurse] immediately. Review of Resident 19's records showed no progress notes documenting a lost tooth in the facility. A 10/03/2022 dental visit note showed the presence of a decayed tooth and a broken/root tip tooth. In an interview on 10/11/2022 at 10:10 AM, Staff T (Certified Nursing Assistant) stated Resident 19 admitted with the broken tooth. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-12 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and/or ensure Pre-admission Screening and Resident Review (PASRR) assessments accurately reflected residents' mental health conditions for 3 (Residents 19, 52, & 64) of 5 residents reviewed for unnecessary medications. These failures placed residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs. Findings included . Resident 64 According to the 09/02/2022 Minimum Data Set (MDS - an assessment tool), Resident 64 had multiple medically complex diagnoses including depression which required the use of antidepressant medications. Review of Resident 64's records on 10/10/2022 at 9:00 AM showed no Level 1 PASRR documentation. At 2:50 PM on 10/10/2022 facility staff provided a Level 1 PASRR dated 05/25/2022 that indicated Resident 64 had no Serious Mental Illness (SMI) indicators. Staff did not identify Resident 64 had a depression diagnosis and required the use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 50 According to the 08/23/2022 Significant Change MDS, Resident 50 had severe cognitive impairment and diagnoses including a progressive neurological condition and muscle weakness. The MDS showed Resident 50 required extensive assistance with personal hygiene. Record Review showed Resident 50 had a revised 04/28/2021 Actual Self Care Deficit . CP. The CP indicated Resident 50 had a self care deficit related to personal hygiene and directed staff to provide extensive assistance for personal hygiene. Observation on 10/06/2022 9:18 AM showed Resident 50 had considerable nose hair growing in [NAME] extending from both nostrils. Resident 50's nose hair was observed to remain untrimmed on 10/07/2022 at 12:56 PM, 10/10/2022 at 8:07 AM, and on 10/11/2022 at 8:25 AM. In an interview on 10/11/2022 at 9:41 AM, Staff E (RCM, Licensed Practical Nurse) stated they expected staff to assist with nose hair trimming if it was care planned. On 10/11/2022 at 9:41 AM, Staff E was observed to enter Resident 50's room. Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the residents enviornment was free of accident hazards by implementing their system for securing and storing hazardous toxic chemicals in 1 of 4 shower rooms, 1 of 2 soiled utility rooms, and 1 of 1 tub room. This failure placed residents at risk for injury. Findings included . Shower Room A 10/05/2022 12:36 PM observation of the unattended and unoccupied shower room on the 400 Hall showed the door was unlocked. Inside the shower room was an unlocked cabinet that contained 4 bottles of hazardous sanitizing cleansers. Three of the four bottles had a warning on the label stating DANGER Keep out of reach of Children and one bottle had a label warning that said, DANGER! CAUSES SEVERE SKIN BURNS AND EYE DAMAGE. Stored with the hazardous chemicals was one bottle of skin moisturizing cream, an energy drink, and an apple pie. In a 10/05/2022 12:43 PM interview Staff P (Nursing Aide Orderly) stated the apple pie and Starbucks drink belonged to them and should not be stored in the cabinet. Staff P stated they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than 5 percent (%). Failure of 3 of 3 nurses (Staff P, Q, & I) to properly administer 3 of 25 medications for 3 of 4 residents (Residents 84, 48, and 38) observed during medication pass, resulted in a medication error rate of 12%. These failures placed the residents at risk for adverse side effects and/or reduced medication effectiveness due to improper administration. Findings included . Resident 84 Observation of medication pass on 10/06/2022 at 9:34 AM showed Staff P (Registered Nurse) administered Artificial Tears solution 1 drop in each eye. Review of Resident 84's Physician's Orders (PO) showed instructions to instill two drops of Artificial Tears solution to both eyes. In an interview on 10/06/2022 at 9:41 AM, Staff P validated they only administered one drop of Artificial Tears solution to each eye of Resident 84 and not two drops as specified in the PO. Resident 48 Observation of medication pass on 10/07/2022 at 11:34 AM showed Staff Q (Licensed Practical Nurse -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed: to ensure drugs and biologicals were secured and stored at the appropriate temperature; expired medications and biologicals were disposed of timely in accordance with professional standards for 1 of 4 medication carts and 1 of 2 medication rooms reviewed; and ensure medications were secured for 3 of 3 residents (Residents 48, 78, & 69) observed with medications at the bedside. These failures placed residents at risk for receiving expired medications, medication errors, and non-assessed, self-administration of medications by residents. Findings included . Unsecured medications at bedside Resident 48 Observations on 10/05/2022 at 9:53 AM showed Resident 48 had a medication cup filled with several unidentified pills and a second medication cup that had two tablets of an antacid medication. In an interview at this time, Resident 48 stated the nurse left the medications in their room for them to take. Review of Resident 48's records revealed no Physician's Order (PO) for medications at bedside and no documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pneumococcal vaccines were provided for 1 of 5 residents (Residents 64) reviewed for immunizations and infection control. This failure placed residents at risk of acquiring, transmitting, and/or experiencing potentially avoidable complications from pneumococcal disease. Findings included . Review of Centers for Disease Control (CDC) website titled Pneumococcal Vaccination: Summary of Who and When to Vaccinate, indicated . CDC recommends pneumococcal vaccination for all adults 65 years or older. The tables below provide detailed information . For adults 65 years or older who have only received a PPSV23 [Pneumococcal polysaccharide vaccine], CDC recommends you . may give 1 dose of PCV15 or PCV20 [Pneumococcal conjugate vaccine] . The PCV15 or PCV20 dose should be administered at least one year after the most recent PPSV23 vaccination . The CDC guidelines went into effect on 10/21/2021 per recommendations from the Advisory Committee on Immunization…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$48,663 in federal fines across 1 penalty.
- $48,663 — penalty dated 2024-02-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVAMERE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 2 of 5 | 4.0 | -2.0 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 26 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ARISO LLC | Organization | DIRECT OWNERSHIP INTEREST | since 02/01/2023 |
| ARI OPERATIONS, LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 02/01/2023 |
| AVAMERE GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 02/01/2023 |
| KARL RICKARD MILLER JR REVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST | since 02/01/2023 |
| MILLER, KARL | Individual | INDIRECT OWNERSHIP INTEREST | since 02/01/2023 |
| MIDCAP FINCO LLC | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 02/01/2023 |
| CAVALLO, GLEN | Individual | MANAGING CONTROL - GOVERNING BODY | since 06/01/2025 |
| FEAKIN, CODY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| FUNDERBERG, MICHELLE | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 06/01/2025 |
| GARCIA, ROBERTO | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2026 |
| INSKEEP, TODD | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 01/21/2022 |
| KOFSTAD, MARY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/13/2024 |
| REID, MISTY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/02/2025 |
| STAPLES, CAROLYN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 10/01/2025 |
| STRUNK, COLBY | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 06/01/2025 |
| VANDERZANDEN, CARRIE | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 01/02/2025 |
| AVAMERE HEALTH SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2023 |
| AVAMERE SKILLED ADVISORS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2023 |
| FANUNAL, LORIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/02/2023 |
| FELIU VARGAS, JOSE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/20/2025 |
| FISHER, TONYA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/19/2026 |
| FOWLER, KATHERINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/28/2025 |
| HOBBS, SAMANTHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2023 |
| MOKASHI, SAMIKSHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/07/2025 |
| NESTERENKO, OKSANA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/08/2022 |
| PRESLEY, YOLANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/06/2025 |
| CONSOLIDATED BILLING SERVICES INC | Organization | ADP OF THE SNF | since 02/01/2023 |
| INCOVATE SOLUTIONS, LLC | Organization | ADP OF THE SNF | since 02/01/2023 |
| MOSS ADAMS LLP | Organization | ADP OF THE SNF | since 02/01/2023 |
| PACIFIC MEDICAL SPECIALTY GROUP | Organization | ADP OF THE SNF | since 08/08/2022 |
| RANDE HOLDINGS, LLC | Organization | ADP OF THE SNF | since 06/01/2024 |
| SABRA HEALTH CARE LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | since 02/01/2023 |
| SABRA HEALTH CARE REIT INC | Organization | ADP OF THE SNF | since 02/01/2023 |
| SABRA HEALTH CARE, LLC | Organization | ADP OF THE SNF | since 02/01/2023 |
| SNAPMEDTECH,INC. | Organization | ADP OF THE SNF | since 09/08/2025 |
| GAMES, KIM | Individual | ADP OF THE SNF | since 08/15/2024 |
| HOKENSON, LAURA | Individual | ADP OF THE SNF | since 02/01/2025 |
| NIELSON, CHARLES | Individual | ADP OF THE SNF | since 02/02/2026 |
| WEISERT, MELANIE | Individual | ADP OF THE SNF | since 05/26/2023 |
CMS files one row per role, so the 62 rows in the source record cover these 39 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $764K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505004. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.