Avamere Olympic Rehabilitation Of Sequim
1000 5th Avenue South, Sequim, WA 98382 · For profit - Corporation · 90 certified beds · (360) 582-3900 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $48,828 in federal fines (most recent 2025-12-09)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.8% | 14.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.5% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.7% | 1.0% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.3% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 5.9% | 17.7% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.2% | 2.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 20.2% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 15.3% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.3% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 29.1% | 22.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.8% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.1% | 82.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.9% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 20.2% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.96 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.18 | 1.52 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 406 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 67.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 177 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.60 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.4%CMS range 56.0–65.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.9%CMS range 6.9–11.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 67.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 56.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 63.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 5.0–10.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.20 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 69.9 residents a day — about 78% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.18 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.82 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.96 hrs/resident/day on weekends vs 4.90 on weekdays — 19% thinner on weekends. RN hours go from 1.37 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 11 most serious are shown; the remaining 51 are one tap away and print in full.
- Actual harm · Gcited before2025-12-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to adequately and consistently assess developing/worsening skin conditions/breakdown, follow the care/treatment plan and interventions as ordered, and report changes to medical provider in a timely manner for 1 of 1 sampled resident (Resident 24) reviewed for pressure ulcers. Resident 24 experienced harm when their Moisture Associated Skin Damage (MASD, inflammation and erosion of the skin caused by prolonged exposure to moisture) on their coccyx (tailbone) that was present on admission to the facility worsened and developed into two unstageable pressure ulcers (PU - a type of wound where the depth cannot be determined due to the presence of dying tissue or eschar, making it difficult to assess the extent of tissue damage) over the coccyx and left buttocks, which showed signs of infection and caused an increase in pain levels and a diminished quality of life. Findings included .The facility's policy titled Skin and Wound Management, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-16 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure sufficient nursing staff were available to provide assistance in a timely manner without long wait times, as evidenced by facility grievance records, and staff and resident interviews for 2 of 3 units (Units 1 and 3) reviewed for care related concerns. These failures placed residents at risk for unmet care needs and a diminished quality of life. Findings included.Review of the facility policy titled, Staffing, Sufficient and Competent Nursing, reviewed 09/2025, showed the facility would provide sufficient staff to assure resident safety, maintain their highest practicable well-being, and meet resident needs. Minimum staffing requirements imposed by the state would be adhered to but were not necessarily determinant of sufficient staffing; other factors included resident physical and cognitive limitations and acuity of the population. On 05/18/2026 at 2:41 AM, The State Agency received information regarding concerns for inadequate staffing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide bowel care in accordance with provider orders and the facility's bowel protocol for 2 of 4 residents (Resident 1 & 2) reviewed for bowel management. This failure placed residents at risk for abdominal pain/discomfort, decreased appetite and other potential health complicationsFindings included. Review of the undated facility policy titled, Bowel Protocol for Constipation, showed that additional interventions would be initiated on Day 3 for a resident not having a recorded bowel movement (BM). Interventions included use of a stool softener or stimulant laxative, if no results on day 4, MiraLAX or Milk of Magnesia would be initiated, day 5 use of a suppository and day 6 administration of an enema. Resident 1Resident 1 was admitted to the facility on [DATE]. The Quarterly Minimum Data Set (MDS), an assessment tool, dated 01/24/2026, showed Resident 1 had severe cognitive impairment, required substantial to maximum assistance for transfers to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and observations the facility failed to provide a clean, homelike environment for 2 of 5 (East, West) shower rooms reviewed for clean and homelike environment, by not maintaining the condition and appearance of the room to meet expected standards. These failures place residents at risk for potential exposure to unidentified substances, diminished mood, and a diminished quality of life. Findings included.Review of the facility policy titled, Homelike Environment, revised February 2021, showed the facility would provide to its residents, a clean, sanitary, and orderly environment that reflected a homelike setting. Resident 1 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS), an assessment tool, dated 10/21/2025 showed the resident was cognitively intact and medically complex. Resident 1 discharged to home on [DATE]. On 02/13/2026 at 12:15 PM, Resident 1 said during their stay at the facility they were concerned with the shower room. Resident 1 said it lacked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-09 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were sent to the hospital with the required and necessary information to assure the safe transition of care for 3 of 3 residents (Residents 52, 81, & 1) reviewed for hospitalization. This failure placed residents at risk of incomplete emergency care, lack of services, lack of advocacy, and a diminished quality of care.Findings included. Review of the policy titled Transfer or Discharge, Preparing a Resident for, revised 12/2016, showed the policy did not include what documents were required to ensure the facility communicated appropriate and necessary information to the hospital when a resident was transferred. The policy documented, 1. When a resident is scheduled for transfer or discharge, the business office will notify nursing services of the transfer or discharge so that appropriate procedures can be implemented. 2. A post-discharge plan is developed for each resident prior to his or her transfer or discharge. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to provide appetizing and palatable food for 7 of 24 sampled residents (5, 17, 24, 11, 84, 10, and 28) and 1 of 1 test tray sampled for food quality. The facility also failed to prepare pureed foods for residents following the written recipe to ensure the nutritional value was maintained. These failures placed residents at risk for a decline in nutrition and a diminished quality of life. Findings included .Resident Food1) On 12/01/2025 at 1:15 PM, Resident 5 said the food was cold.2) On 12/01/2025 at 12:38 PM, Resident 17 said they were the last to get their food on this hallway and sometimes it was cold. Resident 17 stated, I had a cold burger, and I sent it back.3) On 12/02/2025 at 8:37 AM, Resident 24 said the pasta was not thoroughly cooked and it did not taste good. 4) On 12/01/2025 at 1:06 PM, Resident 11 said they do not like fish but still gets it on their tray.5) On 12/02/2025 at 8:19 AM, Resident 84 said they have had burnt cake for dinner and sometimes the breakfast was cold.6) On 12/01/2025 at 2:57 PM, Resident 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY .Based on interview and record review, the facility failed to ensure Minimum Data Sets (MDS, an assessment tool) accurately reflected residents' health status and care needs for 5 of 22 sample residents (Residents 7, 26, 2, 8 & 12) whose assessments were reviewed. These failures placed residents at risk for unidentified and/or unmet care needs and decreased quality of life.Findings included . Review of the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, version1.20.1, m October 2025, showed Respiratory therapy services included coughing, deep breathing, treatments, assessing breath sounds and mechanical ventilation, which must be provided by a respiratory therapist or trained respiratory nurse. A respiratory nurse must be proficient in the modalities listed above either through formal nursing or specific training. Providers should record services for Respiratory Therapy when the following criteria are met: The therapy was ordered by the physician. The physician's order included a statement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents' care plans were comprehensive and person centered for 7 of 22 sampled residents (Residents 52, 54, 12, 1, 7, 73 & 9) reviewed for care plans. This failure placed residents at risk of lack of services or cares, and a diminished quality of life.Findings included.Resident 52 Resident 52 was admitted to the facility on [DATE], with diagnoses of depression and urinary retention (bladder holds on to urine). Review of the Quarterly Minimum Data Set (MDS) assessment, dated 10/02/2025, showed Resident 52 was severely cognitively impaired. The most recent Comprehensive MDS, dated [DATE], showed Resident 52 was considered to have serious mental illness, requiring a level II Preadmission Screening and Resident Review (PASRR). Review of Resident 52's level II PASRR, dated 02/26/2020, documented recommendations for plan of care. Under mental health services, it recommended the facility provide mental health counseling and psychiatric…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure professional standards were met related to following provider orders, medication administration practices, provider notification of weight variances, and/or accurate documentation practices, for 7 of 22 sampled residents (Resident 73, 1, 31, 12, 74, 9 & 24). This failure placed residents at risk of not receiving services being signed off on, lack of monitoring, medication complications, and a diminished quality of life. Findings included .Resident 73 Resident 73 was admitted to the facility on [DATE]. Review of the admission Minimum Data Set (MDS, an assessment tool), dated 11/10/2025, showed the resident had a diagnosis of heart failure, and received supplemental oxygen during the assessment period. Record review showed an order, dated 11/04/2025, for oxygen 1-2 liters via nasal canula as needed for shortness of breath, with direction to notify the physician when resident was placed on oxygen. On 12/02/2025 at 11:57 AM and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide restorative services at the assessed frequency, for 2 of 2 residents (Residents 52 & 54) reviewed for restorative services. This failure placed residents at risk of decreased range of motion, loss of abilities to complete daily activities, and a diminished quality of life.Findings included.Review of the facility policy titled Restorative Nursing Services, with an approval date of 10/2025, documented the facility would provide restorative nursing care as needed to help promote optimal safety and independence for the residents. Resident 52Resident 52 was admitted to the facility on [DATE]. Review of the Quarterly Minimum Data Set (MDS) assessment, dated 10/02/2025, showed Resident 52 was dependent on staff for cares, and received a passive and an active range of motion restorative program for six days of the week. Review of Resident 52's 2025 September, October, November, and December (up to 12/03/2025) restorative charting, in the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff monitored and accurately recorded fluid intake for 1 of 1 resident (Resident 3) reviewed for hydration. These failures placed residents at potential risk for medical complications, fluid overload, and a diminished quality of life.Findings included . The facility's policy titled, Encouraging and Restricting Fluids, dated 10/2010, said The purpose of this procedure is to provide the resident with the amount of fluids necessary to maintain optimum health. This may include encouraging or restricting fluids.General Guidelines 1. Follow specific instructions concerning fluid intake or restrictions. Be accurate when recording fluid intake.Resident 3 was admitted was admitted to the facility on [DATE] with a diagnosis of edema (swelling caused by excess fluid trapped in your body's tissues). The admission Minimum Data Set (an assessment tool), dated 11/01/2024, documented the resident was cognitively intact.Resident 3's diet restrictions care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 51 citations
- Potential for harm · E2025-12-09 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure peripherally inserted central catheters (PICC, a long, flexible tube inserted into a vein in the arm, used for prolonged intravenous access to deliver medications, fluids, and nutrition) were assessed, maintained and monitored in accordance with professional standards of practice for 2 of 2 residents (Residents 73 & 84) reviewed for IV therapy. This failure placed residents at risk for unidentified complications, loss of vascular access, infection, and other potential negative health outcomes.Findings included . Review of the facility's Vascular Access Devices and Infusion Therapy Procedures policy, dated August 2021, showed upon admission or insertion staff would measure the PICC external length and the residents arm circumference 10 centimeter (cm) above the insertion site, to establish a baseline. The PICC external length would then be measured weekly with PICC dressing changes and compared with the baseline measurement to rule out line…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure oxygen therapy was provided in accordance with physician's orders and accepted professional standards of practice for 1 of 1 resident (Resident 73) reviewed for respiratory care and services. The failure to document when oxygen was administered, to check and replace empty portable oxygen cylinders, and ensure humidifier bottles contained fluid and were functional, placed residents at risk for respiratory compromise and/or unmet respiratory needs. Findings included . Resident 73 was admitted to the facility on [DATE]. Review of the admission Minimum Data Set (MDS, an assessment tool), dated 11/10/2025, showed the resident had diagnoses of heart failure and pulmonary hypertension (high blood pressure in the arteries connecting your heart to your lungs) and received oxygen therapy during the assessment period.Review of Resident 73's electronic medical record showed the following 11/04/2025 oxygen orders:-Oxygen 1-2 liters via nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-09 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to reevaluate the necessity and safety of bed rails/mobility bars for 2 of 2 residents (Residents 12 & 8) reviewed for bed rails. This failure placed residents at risk of accidents and a diminished quality of life.Findings included.Review of the facility policy titled Assistive Devices and Equipment, revision date of 2/2021, showed the facility was to assess the appropriateness for resident condition, personal fit, device condition, and staff practices, to decrease the risk of avoidable accidents associated with the devices and equipment.Resident 12Resident 12 was admitted to the facility on [DATE], with a diagnosis of dementia (decline in mental ability severe enough to interfere with daily life, involving memory loss, thinking problems, reasoning issues, and personality changes). The Quarterly Minimum Data Set (MDS) assessment, dated 11/19/2025, showed Resident 12 was severely cognitively impaired. Review of Resident 12's falls care plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-09 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure monthly pharmacist recommendations were carried out accurately and timely, for 1 of 5 residents (Resident 12) reviewed for unnecessary medications. This failure placed residents at increase for accidents, unnecessary medication, complications, and a diminished quality of life.Findings included.Review of the facility policy titled Medication Monitoring Medication Regimen Review and Reporting, dated 01/2024, documented the nursing care center would follow up on the recommendations to verify that appropriate action had been taken, with recommendations acted upon within thirty calendar days or per facility specific protocols. For issues that required physician intervention, the provider was to either accept the recommendation or to document their rational of why the recommendation was rejected in the medical record.Resident 12 was admitted to the facility on [DATE], with a diagnosis of dementia. The Quarterly Minimum Data Set (MDS) assessment, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure food was properly stored and labeled in refrigerators, food temperatures were checked without preventing cross contamination, and the resident snack refrigerators were monitored in accordance with professional standards for safe food service. These failures placed the residents at potential risk for food borne illnesses, and a diminished quality of life.Findings included .Initial RoundsOn 12/01/2025 at 10:50 AM, an unidentified item in the dairy refrigerator without a date on it was observed. Staff BB, Registered Dietician, said it was a cake and she could not find a date on it and threw it away. Also observed was a stick of butter partially used with the excess paper crumbled around it. When asked if there was a date on it, Staff BB said no and it should have been placed in a container. Staff BB placed the butter in a container and dated it before she placed it back in the refrigerator.On 12/01/2025 at 10:51 AM, in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents' records were accurate and complete for 10 of 24 sampled residents (Resident 9, 81, 6, 52, 10, 26, 31, 7, 1, & 37) reviewed for resident records. The failure to document resident information accurately and completely, and/or correctly identify residents' primary care physician, placed the resident at risk for incomplete and inaccurate medical records and unmet care needs.Findings included .Resident 9 Resident 9 was admitted to the facility on [DATE], with diagnoses of dementia with psychotic disturbance (involves symptoms of hallucinations (seeing things not there) and delusions (fixed false beliefs)). Review of the Modification of Quarterly Minimum Data Set (MDS, an assessment tool), dated 10/04/2025, documented Resident 9 was severely cognitively impaired. Record review of Resident 9's progress notes, from 07/04/2025 through 07/17/2025, showed the following behaviors were noted. A behavior progress note, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff followed standard precautions (common sense practices to prevent the spread of infection in healthcare) and enhanced barrier precautions (EBP, a set of infection control measures that use gowns and gloves to reduce the spread of multidrug resistant organisms and precautions that are implemented when someone has chronic wounds or confirmed or suspected infections). Additionally, the facility failed to perform infection surveillance for 1 of 1 resident (Resident 52) reviewed for surveillance. This failure placed residents at risk of undetected infection, spread of infection, and a diminished quality of life. Findings included.STANDARD PRECAUTIONS During an observation on 12/02/2025 at 11:38 AM, Staff J, Resident Care Manager/Licensed Practical Nurse, gave Resident 74 insulin (medication injected via a needle, that regulates blood sugar) without wearing gloves. During an interview on 12/02/2025 at 11:51 AM, Staff J said they did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-09 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure safety devices were consented for 1 of 2 residents (Resident 12) reviewed for safety devices/bed rails. This failure placed residents at risk of uninformed consent, increased chance of accidents, and a diminished quality of life. Findings included.Resident 12 was admitted to the facility on [DATE], with a diagnosis of dementia (decline in mental ability severe enough to interfere with daily life, involving memory loss, thinking problems, reasoning issues, and personality changes). The Quarterly Minimum Data Set (MDS) assessment, dated 11/19/2025, showed Resident 12 was severely cognitively impaired. Review of Resident 12's safety device assessment and consent form for their wander guard device (device worn on person or mobility aid that alarms when exiting certain doors), dated 06/05/2025, showed the device was being used to remind the resident to not leave the facility without assistance. Under potential risks (a section on the risks of using…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care and services in accordance with professional standards of practice and their comprehensive care plans for 4 of 22 sampled residents (Residents 1, 3, 8 & 81). The failure to initiate bowel care, identify and monitor non-pressure skin conditions, complete and document respiratory assessments, and evaluate daily weights and report significant variances to the physician, placed resident at risk for unidentified and/or avoidable decline, delay in treatment, pain/discomfort, unmet care needs and other potential negative health outcomes. Findings included . The facility's bowel care protocol dated 10/2020 documented, If a resident has not had a bowel movement for three consecutive days (must be medium or large), observe the following protocol after a physician order had been obtained.a. evening shift is to run a look back reportb. Evening shift to give milk of magnesia. If no results, thenc. Day shift to give the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from accident hazards for 4 of 5 residents (Residents 12, 73, 59 & 17) reviewed for accident hazards. This failure placed residents at an increase for falls, injury, and a diminished quality of life. Findings included. Resident 12 Resident 12 was admitted to the facility on [DATE], with a diagnosis of dementia. The Quarterly Minimum Data Set (MDS) assessment, dated 11/19/2025, showed Resident 12 was severely cognitively impaired. Review of Resident 12's falls care plan, revised 11/20/2025, showed they were a high risk for falls related to limited mobility, incontinence, cognitive problems gait/balance problems, history of falls, lack of impulse control, poor communication and comprehension, poor insight and judgement, psychoactive drug use, unaware of safety needs, and hearing problems. In this care plan, 14 total falls were listed: 05/24/2025, 05/25/2025, 06/09/2025, 06/13/2025, 06/17/2025, 06/18/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with urinary catheters (a flexible tube inserted into the bladder to drain urine) received appropriate care and monitoring for pre and post hospitalization, including following the hospital's discharge plan of care, to prevent or treat urinary tract infections (UTIs) for 2 of 4 residents (Resident 6 & 52) reviewed for urinary catheters and hospitalization. These failures placed residents at risk for hospitalization, urinary tract infections, urethral erosion and a decreased quality of life.Findings included.Resident 6 Resident 6 was admitted to the facility on [DATE], with a diagnosis of urinary retention (an inability to completely empty the bladder). The admission Minimum Data Set (MDS, an assessment tool), dated 10/16/2025, documented Resident 6 was cognitively intact, relied on staff for most cares, and had a urinary catheter. On 12/01/2025 at 12:44 PM, Resident 6 was observed seated in their wheelchair. Resident 6's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-09 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care was provided in accordance with professional standards, by not providing urostomy (urinary diversion, which is a surgical procedure to create an opening (stoma) on the abdomen to allow urine to exit the body when the bladder is not functioning or has been removed. The urine is then collected in a pouch attached to the stoma) supplies for 1 of 1 sample resident (Resident 10) reviewed for urostomy care. This failure placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Resident 10 was admitted to the facility on [DATE] with a diagnosis of acute pancreatitis (inflammation of the pancreas). The admission Minimum Data Set (an assessment tool), dated 10/07/2025, documented the resident was cognitively intact and had a urostomy.Resident 10's care plan, dated 10/01/2025, said The resident has Urostomy r/t [related to] Traumatic Injury. Interventions included Resident has Urostomy per MD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-09 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete annual performance reviews as required for 5 of 5 Certified Nursing Assistants (CNA) (Staff EE, FF, GG, HH & II) who were reviewed. Failure to complete annual performance evaluations did not ensure staff were adequately trained, and placed residents at risk for unmet care needs.Findings included . 1) Staff GG, CNA, was hired on 01/30/1996. Review of Staff GG's employee records showed the most recent annual performance review was signed on 02/22/2024 for the period of 01/30/2023 - 01/30/2024. No annual performance review was completed in the previous 22 months. 2) Staff HH, CNA, was hired on 08/11/2015. Review of Staff HH's employee records showed the most recent annual performance review was for the period of 08/01/2023 - 08/01/2024. No performance review was completed in the previous 16 months. 3) Staff II, CNA, was hired on 11/22/2021. Review of Staff II's employee records showed the most recent annual performance review was signed on 01/06/2024. No annual performance review was completed in the previous 23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain locked medication carts for 1 of 5 medication storage carts (Pine Ave Nurses station) when reviewed for medication storage. This failure placed the residents at risk for missing medications, medication discrepancies and impaired quality of life.Findings included.On 12/09/2025 at 10:57 AM, observation of unlocked medication cart parked at the Pine Ave Nurses station. No staff were present or around mediation cart. On 12/09/2025 at 11:11 AM, Staff R, Infection Preventionist, walked past the medication cart with a visitor. After escorting the visitor to the exit, Staff R was stopped and asked to open the medication cart. Staff R opened the medication cart without having to use keys. When asked what the expectation was when staff walked away from a medication cart, Staff R said the cart should have been locked. Staff R said the medication cart should have been locked. On 12/09/2025 at 11:24 AM, Staff C, Assistant Director of Nursing Services, was provided with details of unlocked mediation cart observation. When asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-09 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an Antibiotic Stewardship Program with monitoring, documentation, reevaluation and/or education for three of three months (August 2025, September 2025, and October 2025) reviewed, and for 1 of 1 resident reviewed (Resident 8) for prophylactic (usage to prevent disease) antibiotic usage. This failure placed residents at risk for unnecessary antibiotics, an increased risk of infections and a decreased quality of life.Findings included.According to the facility's Antibiotic Stewardship Policy, revised December 2016, the purpose of the Antibiotic Stewardship Program was to monitor the use of antibiotics for the facility's residents. The policy documented that orientation, training, and education of staff would emphasize the importance of antibiotic stewardship and would include how inappropriate use of antibiotics affects individual residents and the overall community.Review of the facility provided document Minimum Criteria for Initiating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-09 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to develop, implement and maintain an in-service training program that ensured nursing assistants (NA) completed the required 12 hours of annual Inservice training for 1 of 5 NAs (Staff EE) reviewed for annual training hours. The failure to ensure NAs completed 12 hours of annual training as required, placed residents at risk of receiving inadequate care.Findings included . Review of Staff EE's, NA, employee file showed they were hired on 09/29/2022. Staff EE's in-service training records for the period of 09/29/2024 -09/29/2025 showed Staff EE completed 4.25 training hours, 7.75 hours short of the 12 hours required per year to ensure continuing competence. On 12/08/2025 at 12:37 PM, When asked if Staff EE met the requirement for 12 hours of training annually Staff R, Infection Preventionist, stated, No, he didn't complete the training. Reference WAC 388-97-1680(2)(a-c)
- Potential for harm · E2025-08-12 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to identify and prevent an allegation of neglect, failed to suspend staff members alleged to have neglected residents and failed to initiate the investigation and assess and monitor residents in a timely manner for three of three residents (Residents 1, 2 and 3) reviewed for neglect. These failures placed residents at risk for continued neglect and a diminished quality of life.Findings included .Review of the Washington State Department of Social & Health Services Nursing Home Guidelines -The Purple Book (guidelines to assist nursing homes with compliance of the State and Federal requirements for the prevention, identification, reporting, and investigating incidents of abuse, neglect, abandonment, mistreatment, injuries of unknown source, exploitation, and misappropriation of nursing home residents), dated October 2015, showed the facility must begin an immediate investigation of alleged violations in order to collect accurate data and take immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-21 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interviews and record review, the facility failed to ensure activities of daily living (ADLs) pertaining to bathing/showers were provided for dependent residents for 5 of 9 residents (4, 5, 6, 7, and 8) reviewed for ADL care. This failure placed residents at risk of not receiving the care and services needed for which they were unable to perform themselves and a diminished quality of life. Findings included . Review of the facility policy titled, Supporting Activities of Daily Living, revised March 2018, showed residents who were unable to carry out ADLs independently would receive services necessary to maintain good hygiene, this included bathing, grooming and oral care. Review of the facility grievance log for 01/01/2025 to 01/28/2025 showed three residents reported not receiving showers. Two were included in the sample below (Resident 4 and 5). <Resident 4> Resident 4 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS/an assessment tool), dated 12/25/2024 showed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to provide care and services consistent with professional standards for 2 of 9 Residents (Residents 1 and 2) reviewed for Quality of Care when the facility staff failed to monitor the residents for psychosocial harm following allegations against staff members. This failure placed all residents at risk for psychosocial harm, unmet care needs and decreased quality of life. Findings included . <Resident 1> Resident 1 was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS/an assessment tool), dated 12/13/2024, documented Resident 1 had mild cognitive impairment and was medically complex. The facility investigation, dated 01/19/2025, showed Resident 1 alleged a staff member did not like her and purposely left her in bed. The facility investigation, dated 01/20/2025, showed that during the investigation of the 01/19/2025 allegation, Resident 1 made an additional allegation that another staff member refused to toilet them during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-07 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to maintain an effective infection control program by ensuring staff had appropriate personal protective equipment (PPE) available for 3 of 3 units and that staff donned (put on) appropriate PPE for residents on droplet precautions (infection control precaution of wearing mask and eye protection upon entering the room and gown and gloves for potential for exposure to secretions) for 2 of 5 residents (Resident 3 and 9) reviewed for infection control practices. Also, the facility failed to include the Infection Preventionist (IP) on the water management panel and ensure all control measures of the Legionella Water Management Program were implemented when routine chlorine testing and routine resident room faucet inspections and cleaning were not performed. These failures placed residents at risk for spread of infection, health complications, and a diminished quality of life. Findings included . The facility policy titled, Isolation-Categories…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-01 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure there were sufficient qualified nursing staff to provide restorative nursing services for 16 of 16 residents (Residents 41, 28, 21, 29, 20, 23, 26, 34, 9, 18, 33, 48, 2, 172, 39 and 10) reviewed for restorative nursing. Additionally, review of Resident Council Minutes for June, July and August 2024, showed 3 of 3 months contained resident complaints related to staffing. The failure to have sufficient qualified nursing staff to respond timely to resident call lights and care needs, and that ensured the provision of restorative nursing programs (RNPs) residents had been assessed to require, placed residents at risk for a decline in strength, range of motion, contracture formation, increased dependence on staff for activities of daily living (ADLs), unmet care needs and decreased quality of life. Findings included . <Facility Assessment> Review of the facility's assessment, dated 07/10/2024, showed residents' ADLs were supported by restorative aides who helped residents with ROM, contractures, and splint application…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-01 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interviews and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR - a process to determine if a potential nursing home resident had mental health/intellectual disability needs which required further assessment/treatment) assessment was accurate to reflect the residents' mental health conditions for 3 of 6 sampled residents (Residents 25, 63, and 171) reviewed for PASRR. This failure placed residents at risk for inappropriate nursing home placement and/or not receiving timely and necessary services to meet their mental health needs. Findings included . <Resident 25> Resident 25 was admitted to the facility on [DATE]. The Quarterly Minimum Data Set, (MDS, an assessment tool), dated 07/15/2024, documented Resident 25 was cognitively intact. Resident 25 was diagnosed with generalized anxiety (mental health condition that causes fear, a constant feeling of being overwhelmed and excessive worry about everyday things), major depressive disorder (mental health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure restorative nursing programs (RNPs) to increase, maintain and/or prevent decline in range of motion (ROM ), strength and mobility were provided for 16 of 16 residents (Residents 41, 28, 21, 29, 20, 23, 26, 34, 9, 18, 33, 48, 2, 172, 39 and 10) reviewed, who were assessed to require them in December 2023, when the facility stopped providing restorative services due to staffing issues. Additionally, after the facility reimplemented restorative nursing services, they failed to provide a restorative range of motion program at the frequency the resident was assessed to require for 1 of 1 resident (Resident 2) reviewed. These failures placed residents at risk for a decline in strength, range of motion, contracture formation, increased dependence on staff for activities of daily living (ADLs), and decreased quality of life. Findings included . On 09/26/2024 at 12:25 PM, Staff N, Assistant Director of Nursing (ADON)/ Restorative Nurse,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-01 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <Resident 62> Resident 62 admitted to the facility on [DATE]. Review of the Quarterly Minimum Data Set (MDS, an assessment tool), dated 07/13/2024, showed the resident was cognitively intact, had diagnoses of depressive (a mood disorder that causes a persistent feeling of sadness and loss of interest) and anxiety disorders (repeated episodes of intense anxiety, fear or terror) and received antidepressant and antianxiety medications during the assessment period. Review of Resident 62's electronic health record (EHR) showed the following psychotropic medication orders: a) 08/05/2024 order for mirtazapine (an antidepressant) daily at bedtime for major depression. b) 07/09/2024 order for Seroquel (an antipsychotic) daily at bedtime for unspecified dementia with other behavioral disturbances. Review of the EHR showed no documentation to show an Abnormal Involuntary Movement Scale (AIMS, a test to measure involuntary movements known as tardive dyskinesia, a disorder that sometimes develops as a side effect of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to label and store drugs and biologicals used in the facility in accordance with current accepted professional principles for 2 of 3 medication carts ([NAME] & Dungeness) and 1 of 3 medication rooms (One) reviewed for medication storage and labeling, and 1 of 21 rooms for sampled residents (Resident 27). This failure placed residents at risk for decrease effectiveness of medication, worsening symptoms, unidentified complications, and a diminished quality of life. Findings included . <Medication Room> During an observation and interview of medication room one on [DATE] at 3:25 PM, a vial of Tuberculin Purified Protein (proteins used for the tuberculin skin test for diagnosis of tuberculosis) was observed to be opened without a date listed. Staff N, Assistant Director of Nursing (ADON), stated that the vial was opened, not dated, and should have been dated. Observation of a vial of Insulin Lispro (medication used to control blood sugars for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-01 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure residents' medical records were complete accurate and readily accessible for 16 of 16 residents (Residents 41, 28, 21, 29, 20, 23, 26, 34, 9, 18, 33, 48, 2, 172, 39 and 10) reviewed for restorative services and for 1 of 1 Resident (Resident 11) reviewed for Hospice services. The facility failed to maintain documentation of the provision of restorative nursing services for residents who were assessed to require them. Additionally, the facility failed to maintain hospice documentation inlcuding details regarding coordination with hospice services, hospice recertification and details regarding visits by hospice staff. These failures resulted in residents' health records being incomplete and/or inaccurate and placed residents at risk for unmet care needs and potential negative health outcomes. Findings included . <Hospice Documentation> Resident 11 admitted to the facility on [DATE]. Review of the [DATE] Annual Minimum Data Set (MDS, an assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure residents were informed of the risks and benefits associated with proposed psychotropic medication therapy (medications capable of affecting the mind, emotions, and behavior), and obtain the residents'/resident representatives' consent prior to administering the medication for 2 of 6 residents (Residents 62 and 63) reviewed for unnecessary medications. This failure prevented residents from making an informed decision about the use of the proposed medication and precluded the resident from exercising their right to decline such treatment therapy and from exercising their right to refuse/decline the proposed medication. Findings included . <Resident 62> Resident 62 admitted to the facility on [DATE]. Review of the Quarterly Minimum Data Set (MDS, an assessment tool), dated 07/13/2024, showed the resident was cognitively intact, had diagnoses of depressive (a mood disorder that causes a persistent feeling of sadness and loss of interest) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide adaptive equipment for cutting food that reflected the unique physical needs and preferences for 1 of 1 resident (Resident 63) reviewed for accommodation of needs. The facility failed to implement a plan for the resident's living environment that was conducive to their unique physical limitations and that took into consideration their needs and preferences which placed them at risk for a diminished quality of life and increased dependence on staff. Findings included . Review of the resident's comprehensive assessment showed Resident 63 was admitted to the facility on [DATE] with diagnoses including anxiety, depression, arthritis in left and right hands, malnutrition and hydrocephalus (fluid on the brain). The assessment showed Resident 63 required assistance to eat. The resident was alert, oriented and able to make their needs known. Review of Resident 63's Activities of Daily Living (ADL) care plan, revised on 09/16/2024, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to address required documentation for advance directives (AD) for 2 of 5 residents (Residents 2 and 40) reviewed for advanced directives. This failure placed the residents at risk of losing their right to have their preferences/decisions honored for end-of-life care. Findings included . <Resident 2> The resident was admitted to the facility on [DATE]. A review of the Quarterly Minimum Data Set (MDS, an assessment tool), dated 08/27/2024, showed the resident was severely cognitively impaired. A Care Conference Review progress note, dated 08/13/2024, said advanced directives are established. A review of Resident 2's electronic health record (EHR) showed no copy of the AD. On 09/26/2024 at 9:23 AM, Staff D, Social Services Director, said, I don't have a copy of the AD and I should have asked in August during the care conference to make sure we had it. <Resident 40> The resident was admitted to the facility on [DATE]. A review of the Quarterly MDS, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to initiate and investigate grievances for resident concerns, maintain an accurate log of grievances and report grievances to the Administrator for review for 2 of 2 sampled resident (Residents 27 and 63) and 1 of 1 resident groups (Resident Council) reviewed for grievances. This failure to report, initiate, investigate, and log grievances placed residents at risk for not having grievances investigated, delayed or incomplete resolution to grievances and a diminished quality of life. Findings included . The facility policy titled, Grievance, revised 01/05/2000, showed the grievance communication form would be forwarded to the administrator and the administrator would review the grievance and then forward a copy to the appropriate department manager. <Logging Grievances> The following grievances were made during Resident Council meetings on 06/24/2024, 07/22/2024, and 08/30/2024. Resident Council Meeting minutes, dated 06/24/2024, showed an unidentified resident talked about there not being enough sandwich options in the snack…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure allegations of abuse and neglect were reported to the state agency for 1 of 4 sampled residents (Resident 46) reviewed for abuse/neglect. This failure placed residents at risk for experiencing potential abuse and neglect and a diminished quality of life. Findings included . A review of the facility's policy, dated April 2021, titled, Abuse, Neglect, Exploitation and Misappropriation Prevention Program showed to investigate and report any allegations within timeframes required by federal requirements. Resident 46 was admitted to the facility on [DATE]. A review of the Minimum Data Set (MDS, an assessment tool), dated 08/06/2024, showed the resident was cognitively intact. On 09/23/2024 at 2:14 PM, Resident 46 said a nurse at night, who's name the resident could not remember, would bring their pain medication late because the nurse was in control and because she was pissed at me. Resident 46 said the nurse would say that she didn't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review the facility failed to properly notify the Office of the State Long-Term Care Ombudsman of the discharge or transfer for 1 of 5 residents (Resident 40). This failure placed the residents at risk for diminished protection from being inappropriately discharged , lack of access to an advocate who can inform them of their options and rights, and to ensure that the Offices of the State Long-Term-Care Ombudsman is aware of facility practices and activities related to transfers and discharges. Findings included . Resident 40 was admitted to the facility on [DATE]. A review of the Quarterly Minimum Data Set, an assessment tool, dated 09/10/2024, showed the resident was severely cognitively impaired. A review of the Electronic Health Record showed no documentation of notification having been sent to the Ombudsman for Resident 40's transfer on 01/01/2024. On 09/26/2024 at 9:23 AM, Staff D, Social Services Director, said she did not have documentation the Ombudsman was notified of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure resident assessments accurately reflected their health status and/or care needs for 3 of 33 sample residents (Residents 11, 4 & 2) whose Minimum Data Sets (MDS, an assessment tool) were reviewed. The failure to accurately assess whether residents had a terminal diagnosis, that residents were receiving restorative therapy or were on a physician ordered planned weight loss program, placed residents at risk for unidentified and/or unmet care needs. Findings included . 1) Resident 11 admitted to the facility on [DATE]. Review of the 09/05/2024 Annual MDS showed the resident received hospice services during the assessment period, but did not have a terminal diagnosis. Review of the electronic health record (EHR) showed the resident went on hospice on 10/08/2021 and had remained on uninterrupted services since. A 10/08/2021 Hospice Certification and Plan of Care showed two physicians signed that the resident was terminally ill with a life expectancy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure services provided met professional standards of practice for 5 of 33 sampled residents (Residents 30, 10, 62, 42 & 54) reviewed for professional standards. The failure to follow and/or clarify incomplete physicians' orders, and to only sign for tasks that were completed, placed residents at risk for medication errors, complications of treatments, and other potential negative health outcomes. Findings included . 1) Resident 62 readmitted to the facility on [DATE], with orders for: a) Hydralazine (an antihypertensive) two times a day for high blood pressure, hold for a systolic blood pressure (SBP) below 110 b) Metoprolol (an antihypertensive) two times a day for high blood pressure, hold for a SBP below 110. Review of Resident 62's July and September 2024 Medication Administration Records (MARs) showed on the following occasions facility nurses administered the resident antihypertensive medications with a SBP less than 110, rather…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to provide assistance with Activities of Daily Living (ADLs) for 1 of 3 residents (Resident 58) reviewed for ADLs. Failure to provide assistance with oral care to residents who were dependent on staff for such care, placed the residents at risk for unmet needs, poor hygiene, diminished self-image, and decreased quality of life. Findings included . 1) Resident 58 admitted to the facility on [DATE]. Review of the 01/24/2024 admission Minimum Data Set (MDS, an assessment tool), showed the resident was cognitively intact, had limited functional range of motion to both upper extremities, natural teeth, was dependent on staff for personal hygiene, and demonstrated no behaviors or rejection of care. An ADL self-care deficit care plan, revised 05/21/2024, showed the resident required one-to-two-person assistance with personal hygiene. On 09/24/2024 at 10:51 AM, Resident 58 stated, I don't have good care of my teeth. [Staff] don't brush them at all,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure 4 of 15 sample residents (Residents 30, 10, 62, and 63) received the necessary care and services in accordance with their comprehensive person-centered plan of care. The facility's failure to ensure residents received the care and services they were assessed to require related to edema management (Resident 30), treatment and monitoring of non-pressure skin issues (Resident 10 and 62), and positioning (Resident 63) placed residents at risk for wound decline and/or prolonged wound healing times, poorly controlled edema (swelling), delays in treatment, unmet care needs and decreased quality of life. Findings included . Review of the facility's Wound Management Guidelines policy, revised 08/25/2020, showed if a resident had a new skin alteration the licensed nurse would investigate the potential cause and develop and implement interventions. The licensed nurse would document in the resident's record the location, size, wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to provide pressure ulcer care consistent with professional standards of practice to prevent and treat pressure ulcers for 1 of 3 sampled residents (Resident 4) reviewed for pressure ulcers. This failure placed residents at risk for developing pressure ulcers, worsening pressure ulcers, increased pain, and a diminished quality of life. Findings included . Resident 4 was admitted to the facility on [DATE] with diagnoses including disorder of arteries and arterioles, unspecified (a disease that affects your arteries, the vessels that carry oxygen-rich blood away from your heart to your body's tissues) and osteoporosis (a condition in which bones become weak and brittle). The Significant Change Minimum Data Set, (MDS, an assessment tool), dated 08/13/2024, documented Resident 4 was severely cognitively impaired. Resident was documented to have two pressure ulcers, one of which was present upon admission. Resident 4 was documented as being at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to accurately document, monitor and assess resident fluid intake, to follow physician orders to obtain weights, implement nutritional interventions, and reevaluate the effectiveness of the interventions for 2 of 5 sampled residents (Resident 4 & 62) reviewed for nutrition/hydration. These failures placed residents at risk for fluid volume overload, fluid and electrolyte imbalances, unplanned significant weight loss, nutritional complications and a diminished quality of life. Findings included . <Resident 4> Resident 4 was admitted to the facility on [DATE]. The Significant Change Minimum Data Set (MDS, an assessment tool), dated 08/13/2024, documented Resident 4 was severely cognitively impaired. Resident 4 was placed on hospice on 08/01/2024. Resident 4's Nutritional Care Plan, dated 06/10/2024, documented Resident 4 was at nutritional risk related to diagnoses of Chronic Obstructive Pulmonary Disease (COPD, is an ongoing lung condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure that cognitively impaired residents had social services to assist with obtaining a legal representative, for 1 of 21 sampled residents reviewed (Resident 171). This failure placed residents at risk for not being able to provide informed consent, confusion, unidentified and unmet care needs, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 171 was first admitted to the facility on [DATE]. Resident 171 had diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning) and generalized anxiety disorder (repeated episodes of intense anxiety, fear or terror). The Annual Minimum Data Set assessment, dated [DATE], showed Resident 171 was severely cognitively impaired, with no ability to recall. Review of document titled, Health Care Decision Declaration, dated [DATE], showed Resident 171 had a surrogate health care decision maker, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to have a system in place that ensured effective communication, collaboration, and coordination of care occurred between the facility and the hospice provider for 1 of 1 resident (Resident 11) reviewed for hospice services. The facility failed to obtain and/or maintain a copy of a resident's current hospice coordinated plan of care, to have documentation in residents' electronic health records that showed what hospice disciplines (e.g. registered nurse, chaplain, certified nursing assistant, massage therapist) had visited, when they visited, and what care was provided. These failures detracted from staffs' ability to effectively collaborate, communicate and coordinate care with the Hospice provider and placed residents at risk for not receiving necessary care and services and/or unmet care needs. Findings included . Resident 11 admitted to the facility on [DATE]. Review of the [DATE] Annual Minimum Data Set (MDS, an assessment tool), showed the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to maintain essential equipment in working condition for 1 of 5 refrigerators in the facility's kitchen and 2 of 4 resident nourishment refrigerators (A & B) at each nursing station. Additionally, the facility failed to maintain hot water temperatures at safe levels in 4 of 7 occupied resident rooms (102, 123, 214 & 203) and 1 of 2 dining rooms ([NAME]) reviewed for functional essential equipment. These failures placed residents at risk for food borne illness or for serious burns and decreased quality of life. Findings Included <Facility's Kitchen Refrigerator> During an interview with Staff W, Kitchen Manager, on 09/25/2024 at 11:40 AM, the digital thermometer of one refrigerator (A) read 47 degrees Fahrenheit (F) The potentially hazardous foods inside Refrigerator (A) were temped: - 3 of 10 Chef Salads for lunch this day, 55 degrees F. - 1 of 1 Ham Sandwich temped at 56 degrees F - Dessert, ambrosia, at 46 degrees F - Nutritious shakes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, and record review, the facility failed to ensure services provided met professional standards of practice for 1 of 3 sampled residents (Resident 1) reviewed for quality of care when the facility failed to clarify a medication order that was entered incorrectly. This failure placed residents at risk for receiving medication at a higher dose than ordered, potential medical complications, and a decreased quality of life. Findings included . Review of the facility policy titled, Medication Orders, revised November 2014, showed the purpose was to establish uniform guidelines to receive and record medication orders. Medications ordered for PRN (as needed) would include dosage and frequency of administration. Physicians would provide timely, accurate, and complete orders. Resident 1 was admitted to the facility on [DATE]. The quarterly minimum data set (MDS), an assessment tool, dated 06/03/2024, showed Resident 1 was cognitively intact, and required staff assistance for activities of daily living…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure a resident's representative were notified of significant changes related to abnormal lab values for 1 of 3 sample residents (Resident 1) reviewed for notification of changes. This failure placed residents and their representatives at risk of not being able to participate in resident care decisions, delayed medical treatment, and a diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with multiple diagnosis. The Annual Minimum Data Set (MDS), an assessment tool dated 10/31/2023, documented Resident 1 had moderate cognitive impairment and behaviors including refusal of care and treatment and was medically complex. A provider note, dated 10/30/2023, documented Resident 1 said she only wanted to take Tylenol and the provider was unsuccessful in educating Resident 1 regarding other treatment options. Review of Resident 1's Electronic Health Record (EHR) documented Resident 1 had blood values drawn on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure investigations were initiated for injury of unknown origin for 1 of 3 sampled residents (Resident 1) reviewed for completing thorough investigations. This failure placed residents at risk for injury, pain, and a diminished quality of life. Findings included . Facility policy entitled Care of Skin Tears, revised September 2013, documented upon discovery of an injury, staff were to initiate an Incident/Accident form and initiate investigation to determine cause and implement measures to prevent reoccurrence. Resident 1 was admitted to the facility on [DATE]. The significant change Minimum Data Set, an assessment tool, dated 07/21/2023, documented the resident was moderately cognitively impaired, did not display refusals of care, required extensive assistance from two staff members with bed repositioning and was dependent on two staff members with transfers and personal hygiene. A Nursing Care Note, dated 07/25/2023 at 6:38 PM and written by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-11 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure monitoring for anticoagulant (blood thinner) medication complications and side effects were completed for 6 of 6 sampled residents (16, 19, 44, 49, 63 & 233) reviewed for unnecessary medications related to anticoagulant medications. This failure placed residents at risk for adverse side effects from anticoagulant medication use and a diminished quality of life. Findings included . 1) Resident 49 was admitted to the facility on [DATE]. The significant change Minimum Data Set (MDS), an assessment tool, dated 05/07/2023, documented Resident 49 was cognitively intact. A Physician's order, dated 06/01/2023, documented Resident 49 was ordered Eliquis, an anticoagulant medication. Resident 49's Anticoagulant Medication Care Plan, dated 05/02/2023, documented, The resident is on Anticoagulant therapy: Eliquis r/t: [related to] Atrial fibrillation. An intervention documented to monitor/document/report to MD [physician] PRN [as needed] s/sx [signs or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to ensure general infection control practices were implemented to prevent the spread of COVID-19 (a highly contagious infectious disease) for 2 of 3 halls (Greywolf hall and 300 hall) and failed to ensure staff completed hand hygiene when required during wound care for 1 of 1 sampled residents (Resident 9) reviewed for infection prevention and control. These failures placed residents at risk of infection from COVID-19, wound complications and a diminished quality of life. Findings included . Review of facility policy entitled COVID-19 Management Overview Policy for Infection Control, dated 04/28/2023, documented the facility should initiate the Outbreak Management Checklist for COVID-19 in Avamere Long Term Care Centers upon suspected or confirmed outbreak situations. Review of the facility document entitled Outbreak Management Checklist for COVID-19 in Avamere Long Term Care Centers, revised 09/28/2022, documented the facility should increase…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure a written bed-hold notice was provided to the resident or resident's representative at the time of transfer to the hospital for 1 of 2 sampled residents (9) reviewed for bed-hold notification. This failure placed residents and resident representatives at risk of not being informed regarding their right to hold their bed while in the hospital. Findings included . Resident 9 was admitted to the facility on [DATE]. The admission Minimum Data Set, an assessment tool, dated 06/25/2023, documented Resident 9 was moderately cognitively impaired. Resident 9's Electronic Health Record (EHR) documented a transfer to the hospital on [DATE] with a readmission on [DATE]. The EHR did not show documentation of a bed-hold notice for the transfer. On 08/10/2023 at 12:05 PM, Staff F, Resident Care Manger and Registered Nurse (RN), said a bed-hold notice was sent with the resident at the time of transfer to the hospital. Staff F said if the bed-hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASARR), a screening tool used to identify mental health needs, was accurate for 1 of 5 sampled residents (44) reviewed for PASARR. This failure placed residents at risk for not receiving specialized mental health services, unidentified mental health needs and a decreased quality of life. Findings included . Resident 44 was admitted to the facility on [DATE]. The significant change Minimum Data Set, an assessment tool, dated 07/30/2023, documented the resident was moderately cognitively impaired. Review of Resident 44's Electronic Health Record (EHR) documented a Level 1 PASARR was completed on 11/21/2022, indicating Resident 44 had no mental health diagnoses. The EHR showed on 02/09/2023 Resident 44 was diagnosed with Unspecified Psychosis not due to a substance or known physiological condition (people who experience psychotic disorder symptoms that do not match the criteria for a psychotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to ensure fall prevention strategies were implemented before a fall with injuries and failed to monitor and follow the treatment plan after a fall with injury for 1 of 2 sampled residents (Resident 19) reviewed for accident hazards. This failure place residents at risk for injuries, unmet care needs, and a diminished quality of life. Findings included . Facility policy entitled Neurological Assessment, revised October 2010, documented staff should start neurological assessments after an unwitnessed fall and following a fall with head trauma. Staff should record the assessment in the resident's medical record. Facility policy entitled Alert Charting Guidelines, dated 02/2014, documented staff should place residents on alert after a fall. The assessment of the condition should be documented in the progress notes. The duration and frequency of alert charting would be determined by the interdisciplinary team or Resident Care Manager (RCM).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to ensure medications were stored in a manner allowing accurate accounting of pills for 2 of 3 medication carts ([NAME] and Pine) reviewed for medication storage. This failure placed residents at risk of financial exploitation from missing medication. Findings included . On 08/11/2023 at 10:58 AM, the [NAME] medication cart was observed to have a loose small white round pill in the drawer that held bubble packs. Staff J, Licensed Practical Nurse, disposed of the pill. At 11:15 AM, the Pine medication cart was observed to have four Spironolactone (blood pressure medication) pills in the top drawer without a resident name or label. Staff J said the medication was pulled out of the Pixis (medication dispensing system) under a specific resident's name. A loose oval white pill was observed in the drawer that held the bubble packs. Staff J disposed of the pill. In the controlled substance drawer, a dose of Lyrica (pain medication) was observed to be taped back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to ensure food items were stored [NAME] accordance with professional standards when items were labeled and dated when opened in 1 of 3 nourishment refrigerators (Unit 300) reviewed for food safety. This failure placed residents at risk for cross-contamination and food borne illness. Findings included . On 08/10/2023 at 2:52 PM, the Unit 300 nourishment refrigerator, directly behind the nurses' station, was observed with an undated, unlabeled, and partially filled plastic containers of mayonnaise, ranch dressing, and a 20 ounce bottle of 7-Up (a soft drink). In the same refrigerator unit, was an undated, and unlabeled plastic Tupperware container with unknown contents of food. The freezer compartment of the same Unit 300 refrigerator was observed with an an undated, unlabeled, and partially consumed McDonalds McFlurry ice cream, wrapped in a clear plastic bag. At 3:04 PM, Staff D, Dietary Services Manager, said it was standard practice to label and date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$48,828 in federal fines across 1 penalty.
- $48,828 — penalty dated 2025-12-09
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVAMERE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 5 of 5 | 4.0 | +1.0 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 26 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AVAMERE HEALTH SERVICES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 09/01/2007 |
| DILLON, RICHARD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER | 26% | since 01/01/2007 |
| HILTY, MATTHEW | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 6% | since 01/01/2018 |
| ODERMOTT, RONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 6% | since 02/01/2013 |
| WART, GARY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 9% | since 01/10/2013 |
| JEFFERS, HEATHER | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 01/01/2014 |
| MILLER, KARL | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 01/01/2007 |
CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505327. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.