Dockside Health & Rehab Center
74 Mizpah Road, Locust Hill, VA 23092 · For profit - Corporation · 94 certified beds · (804) 758-5260 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,740 in federal fines (most recent 2024-01-31)
- its facility-reported quality-measure score sits well above its independent inspection score
- about 20% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.8% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.0% | 5.4% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 17.6% | 18.7% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.6% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.3% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.8% | 20.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.2% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.8% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.7% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 9.4% | 22.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 0.0% | 11.5% | 12.0% | check this* — see note marked star below the table |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 43 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.8%CMS range 36.7–61.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.7–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 54.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 62.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.9–12.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.69 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 94 beds and averages 81.8 residents a day — about 87% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.55 on weekdays — 8% thinner on weekends. RN hours go from 0.60 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 12 most serious are shown; the remaining 27 are one tap away and print in full.
- Immediate jeopardy · J2024-01-31 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, facility documentation review, and clinical record review, the facility staff failed to ensure CPR (Cardiopulmonary Resuscitation) was provided for one (1) Resident (Resident # 3) in a survey sample of six (6) residents. For Resident# 3, the facility staff failed to continue CPR after starting it before EMS arrival which placed the resident in an immediate jeopardy situation. Without intervention, the likelihood of immediate jeopardy situations existed for all current full-code residents in the facility. The findings included: Resident # 3 was admitted to the facility on [DATE] with diagnoses that included but were not limited to Dementia, Hypertension, Dysphagia, Gout, and Diabetes. Resident # 3's most recent MDS (minimum data set assessment) was a Quarterly assessment with an ARD (assessment reference date) of [DATE]. It was reviewed and revealed a BIMS score of 5 out of 15 indicating severe cognitive impairment. Resident # 3 also required assistance with ADLs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2021-10-25 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to ensure Residents were free from significant medication errors for four Residents (Resident #40, #24, #178, and #62) in a survey sample of 41 Residents, which resulted in harm for Resident #40. The findings included: 1. For Resident #40, the facility staff failed to follow physician orders and provide an anticonvulsant (seizure medication) as ordered, which resulted in Resident #40 having a seizure and being sent to the hospital, this constituted harm. On 10/12/21 at 2:10 PM, the family member/Resident Representative of Resident #40 met with the survey team. She shared concern that Resident #40 had been hospitalized and during the course of her hospital stay had seizures. Resident #40 was started on seizure medication, Keppra while in the hospital. She stated that upon Resident #40's return to the facility the facility staff failed to administer this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility staff failed to maintain a clean and sanitary food preparation area in accordance with professional standards for food service safety. The findings included; On 5-28-24 at approximately 12:40 PM, the kitchen area of the facility was inspected. The fire suppression hood over the large industrial stove was covered in debris and dust with a fur like appearance, which could not be removed by simply wiping, as the debris was adhered with a sticky greasy substance. The metal food preparation tables in the center of the kitchen immediately parallel to the stove had a shelf under each one running the entire length under the tables. Those shelves were also coated with the sticky substance which could not be wiped off. Adhered to the sticky substance on the shelves was food debris, tiny gnat like insects, and paper particles. There were also multiple clear plastic bins under the tables, and on the shelves, containing clean cooking utensils. The clean items as stated by the Dining Director, and bins, were also noted to have food debris and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility documentation review, the facility failed to ensure that a Medicare Advanced Beneficiary Notice (ABN) was completed and issued to 1 Resident, (Resident #25) in a survey sample of 3 ABN Residents. For Resident #25, the facility failed to ensure receipt for notification of insurance coverage loss was documented on the ABN prior to the loss of coverage. The findings included; On 5-30-24 during the course of the survey, the Administrator was asked for ABN records for three skilled nursing discharged individuals. The documents were received and revealed that one of the three documents had not been signed by the beneficiary nor a responsible party and correctly completed. For Resident's #25, staff have no record of the Resident receiving the Advanced Beneficiary notices and signing them. This indicated that the Resident would be unaware of insurance coverage loss date, and thus have no ability to enact their right to appeal the judgement and continue services until a review was conducted by the Centers for Medicare/Medicaid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and facility documentation the facility staff failed to ensure that Residents receive adequate supervision and assistance to prevent accidents for 1 Resident (#18) in a survey sample of 24 residents. The findings included: For Resident #18 the facility staff failed to ensure supervision of the resident from the dining room to the hallway on the New Wing causing Resident #18 to trip and fall. On 5/29/24 a review of the clinical record revealed that Resident # 18 was admitted to the facility on [DATE] with diagnoses that included but were not limited to hypo and hypertension, anemia, dementia with behavioral disturbances and history falls and wandering. Resident #18's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 2/27/24 coded Resident #18 as having a BIMS (Brief Interview of Mental Status) score of 2 out of 15, indicating severe cognitive impairment. A review of the care plan revealed that Resident #18 is care planned for wandering, falls,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, family interview, facility documentation review and clinical record review, the facility staff failed to notify the responsible party of a change in condition and death of one (1) resident (Resident # 3) in a survey sample of six (6) residents. For Resident # 3, the facility staff failed to notify the family of the Resident's death prior to the Resident's removal to the funeral home. The Resident expired on [DATE] at 10:09 p.m. and the family was not notified until the next day on [DATE] at 5:30 a.m. The findings included: Resident # 3 was admitted to facility on [DATE] with diagnoses that included but were not limited to: Dementia, Hypertension, Dysphagia, Gout and Diabetes. Resident # 3's most recent MDS (minimum data set assessment) with an ARD (assessment reference date) of [DATE] was coded as a Quarterly assessment. It was reviewed and revealed a BIMS score of 5 out of 15 indicating severe cognitive impairment. Resident # 3 also required assistance with ADLs (activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, clinical record review, the facility staff failed to ensure incontinence care was provided timely for one (1) resident (Resident #4) in a survey sample of Six (6) residents. For Resident #4 the facility staff did not provide timely incontinence care. The findings included: Resident #4 was initially admitted to the facility on [DATE] with diagnoses including; Chronic obstructive pulmonary disease (COPD), weakness, morbid obesity, Diabetes type 2, repeated falls, osteoporosis with fracture of left wrist, breast cancer, hypertension, and depression. Resident #4's MDS review included the MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 2-5-23 which was a 5 day admission assessment after a readmission from the hospital. The MDS coded Resident #4 as requiring extensive to total assistance from one staff member with bed mobility, dressing, toileting, hygiene, and bathing. The Resident was also coded as 15 of 15 possible points on a brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-10-25 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Resident interview, staff interview, facility documentation review, clinical record review and in the course of a complaint investigation, the facility staff failed to respond to Resident Council grievances for 7 of 41 sampled residents. The findings included: On the afternoon of 10/12/21, Surveyor F met with Resident #42, the Resident Council President and obtained permission for the survey team to review Resident Council Minutes. On 10/13/21, Resident Council minutes were reviewed from April 2021-Sept. 2021. The minutes revealed ongoing concerns and complaints regarding: ice not being passed, call bells not working, medications being administered late and not being administered as ordered, staff being rude, and lack of care during the night shift. These concerns persisted over the course of 6 months. On 10/13/21, Surveyor F met with the Resident Council. Seven Residents were in attendance (Resident #13, #15, #32, #42, #53, #67, and #68). The Residents verbalized that the same issues and complaints remain with no resolution. On 10/13/21, the facility staff provided the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-10-25 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation the facility staff failed to provide care that meets professional standards of quality for 1 Resident (#178) in a survey sample of 41 Residents. The findings include: 1a. For Resident #178 the facility staff failed to administer medications as ordered by physician and failed to use saline flush to keep picc line patent. A review of the clinical record revealed that Resident #178 was admitted to the facility on [DATE] at 8 PM, after having been hospitalized and had surgery for necrotizing fasciitis (also known as flesh eating bacteria) to her inner thigh. Among Resident # 178's discharge summary were orders for the following medications: Clindamycin 300 mg one capsule every six hours (an antibiotic). -A review of the MAR (Medication Administration Record) revealed that Resident #178 did not receive 5 doses of this medication - A review of the progress notes revealed that nurses documented medication was unavailable. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-10-25 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review and facility record review the facility staff failed to provide adequate services to maintain good personal hygiene for 4 Residents (#26, #32, # 65, and #76) in a survey sample of 41 Residents. The findings included: 1. For Resident #26 the facility staff failed to provide routine bathing necessary to maintain proper hygiene. On 10/12/21 at approximately 11:45 AM, Resident #26 was observed in his bed fully dressed asleep. A staff member was sitting in a chair with an over bed table in front of her at the entrance to the room. 10/13/21 at approximately 9:45 AM the Resident was observed sitting in the area in front of the nurse's station with a staff member CNA E sitting beside him. The Resident was dozing in his chair. On 10/13/21 at 3 PM an interview was conducted with CNA E who was asked how often Residents get showered and she stated they showered 2 times a week. When asked what they do if a Resident refuses she stated that they document it on POC (Point of Care computerized charting for CNA's) and they notify the charge nurse. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-10-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility documentation review, the facility staff failed to store and serve food in accordance with professional standards. Specifically, the gas range top was unclean and contained pasta and rice from previous days according to the menu; there were prepared food items in the walk-in refrigerator which were not dated; and there was milk on the tray line which had a temperature of 54.3 degrees Fahrenheit. The findings included: On 10/12/2021 at approximately 11:15 A.M., this surveyor and the dietary manager made the following observations in the walk-in refrigerator: 1) Three square slices of what appeared to be cake were covered with plastic wrap, unlabeled and undated. The dietary manager stated the cake should be labeled and dated and removed them from the refrigerator. 2) Four cups of pudding (labeled P) were undated. The dietary manager stated the pudding should be dated and removed them from the refrigerator. 3) Ten package of tortilla wraps (approximately 15 tortillas per wrap) had hand written dates of 06/22. There was no year and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-25 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility documentation and clinical record review the facility staff failed to ensure the Resident was able to self administer medications for 1 Resident (#76) in a survey sample of 41 Residents. The findings included: For Resident #76 facility staff left prescription fluticasone propionate at bedside for two days. On 10/12/21 at approximately 11:30 AM Resident # 76 was observed in bed with head of bed elevated watching TV. On her bedside table were her personal belongings along with a bottle of fluticasone propionate (a prescription cortisone nasal spray). An interview was conducted with Resident # 76 who stated that the nurse from yesterday left it in here so that I could use it when I was ready. When asked if she used it yesterday she stated she was not sure, but when asked if she used it today she stated no not yet. On 10/12/21 at approximately 11:40 AM an interview was conducted with RN C who was asked if Resident #76 can self-administer medications, she stated that the Resident does not have an order to self-administer. When asked if she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · Dcited before2021-10-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review and facility documentation review the facility staff failed to review and revise the care plans for 1 Residents (#26) in a survey sample of 41 Residents. The findings included: For Resident #26 the facility staff failed to review and revise the care plan to include changes in behavior and the need for 1:1 monitoring. On 10/12/21 at approximately 11:45 AM, Resident #26 was observed in his bed fully dressed asleep. A staff member was sitting in a chair with an over bed table in front of her at the entrance to the room. The staff member identified herself as CNA E and was interviewed at that time. CNA E stated that Resident #26 was placed on 1:1 because of behaviors he had exhibited the previous evening. She stated that he has been hitting staff. When asked has he ever hit other Residents she stated that he did and has been placed on 1:1 in the past for that behavior. On 10/12/21 at 12:20 PM an interview was conducted with the RN Supervisor who stated that Resident #26 has a BIMS (Brief Interview of Mental Status) score of 4 indicating severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide oxygen therapy consistent with infection control measures for 2 Residents, Resident #70 and Resident #6, in a survey sample of 41 Residents. The findings included: 1. For Resident #70, facility staff failed to change the oxygen tubing weekly as ordered. During initial tour on 10/12/21 at approximately 11:30 AM, Surveyor D observed Resident #70 with oxygen being administered via nasal cannula at 1 liter per minute as ordered by the physician. There was no date on the oxygen tubing. Surveyor D conducted an interview with RN C at the bedside of Resident #70. RN C confirmed the observation stating, No, I do not see any date on the [oxygen] tubing, typically it is changed weekly on night shift. When asked about the importance of changing the oxygen tubing weekly, RN C stated, It needs to be changed weekly to prevent the spread of infections. Review of Resident #70's clinical record revealed a physician's order that read, Change any O2 [oxygen] tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, facility documentation and clinical record review the facility staff failed to ensure adequate pain management for 1 of 41 sampled residents (Resident #178). The findings included: For Resident #178 the facility staff did not administer pain medication although it was available in the stat box. A review of the clinical record revealed that Resident #178 was admitted to the facility on [DATE] at 8 PM, after having been hospitalized and had surgery for necrotizing fasciitis (also known as flesh eating bacteria) to her inner thigh. Among Resident # 178's discharge summary were orders for the following medications: Gabapentin 600 mg 1 tablet three times a day for neuropathic pain. A review of the MAR revealed the resident missed nine doses of gabapentin. Oxycodone 10 mg tablet immediate release one tablet every six hours as needed for pain. This pain medication was not administered until 8/14/21. A review of the progress notes revealed the nurses documented Gabapentin was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review and facility documentation the facility staff failed to ensure availability of medications for 1 Resident (#24) in a survey sample of 41 Residents. The findings include: For Resident #24, the facility staff failed to provide medications as ordered by the Physician. On 10/12/21 at 05:01 PM, Resident #24 stated, I have pain all over my body, I'm eat up with arthritis, they only give me Tylenol. On 10/13/21, a review of Resident #24's clinical record was conducted. This review revealed the following nursing notes: 9/21/21- Gabapentin Capsule 400 MG, Awaiting medication from pharmacy. 10/4/21- Famotidine Tablet 20 MG, unavailable to administer, reordered. 10/12/21-Gabapentin Capsule 400 MG, Awaiting arrival. 10/12/21-Vitamin D3 Tablet, on order. According to the September and October 2021 MAR (Medication Administration Record), the medications were not administered to Resident #24 as listed above. Review of Omnicell (on-site emergency medication stock) contents list revealed the following: Gabapentin Capsule 400 MG -Quantity: 5 in inventory On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-25 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, clinical record review and facility documentation the facility staff has failed to ensure routine and emergency dental care for 1 Residents (# 16) in a survey sample of 41 Residents. The findings included: For Resident #16 the facility staff failed to ensure Residents received routine and emergency dental care. On 10/13/21 a review of the clinical record revealed that Resident #16 had order that read: Warm compress to affected area (toothache/pain) as needed every four hours as needed for toothache/pain times 20 minutes start date 9/23/2020 at 1 PM. This order was still active, over a year later, and was signed off as administered as recently as 10/11/2021 at 10:26 AM. Resident #16 had another orders that read: X-ray left jaw/mandible for edema one time a day for one day start date 10/14/21 at 12:30 PM. Pending confirmation clindamycin HCl capsule 300 mg two capsules by mouth four times a day for left side dental infection start date 10/14/21. Pending confirmation please make a follow up appointment with dental for left side tooth infection one time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain an accurate clinical record for one Resident (Resident #65) in a sample size of 41 Residents. For Resident #65, there was conflicting information regarding blood glucose values on 10/06/2021. The findings included: On 10/25/2021 at approximately 10:00 A.M., Resident #65's clinical record was reviewed. A physician's order dated 09/11/2020 documented, Obtain blood sugars ac & hs [before meals and at bedtime]. The Medication Administration Record for October 2021 was reviewed. The blood sugar values for 10/06/2021 documented the following: 0630 [blank] 1130 245 1630 232 2030 301 On 10/25/2021 at 1:00 P.M., the Director of Nursing (DON) was notified of findings. At 3:00 P.M., this surveyor and the DON observed Resident #65's glucometer. The Director of Nursing stated that there are dates but no times listed in the blood sugar history. The blood sugar values listed in the glucometer for 10/06/2021 were 245, 232, 305, and 324. The DON also provided a clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-13 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, clinical record review, facility document review, staff interview, Resident interview, and family interview, the facility staff failed to provide a qualified Activity Professional for 62 days as of the end of survey. The findings included; The Administrator was interviewed in the conference room on 2-13-2020 at 3:30 p.m., and stated they had no qualified Activity Professional in the facility. The previous Activity professional's last day was 12-13-19. The Administrator informed surveyors that the previous activity professional's assistant was conducting activities. On 2-13-2020 at 4:00 p.m., the Administrator and Director of nursing were made aware of the findings. No further information was presented by the facility.
- Potential for harm · E2020-02-13 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility documentation, clinical record review the facility staff failed to ensure the Pharmacy drug regimen review were addressed for 1 Resident (Resident #19) in a survey sample of 29 Residents. This happened on multiple occasions. The findings included: For Resident # 19 the facility staff failed to address the Pharmacy recommendations. This happened on multiple occasions. Resident #19 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Atrial fibrillation, heart failure, hypertension, diabetes, Alzheimer's Dementia, anxiety disorder, depression and psychotic disorder. Resident #19's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 11/19/19 coded the Resident as having a BIMS ( Brief Interview of Mental Status) score of 00 indicating severe cognitive impairment. Resident is non ambulatory and requires total care with all aspects of ADL. During the review of Pharmacy recommendations it was discovered that the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-02-13 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview and facility documentation review, the facility staff failed to conduct 2 of 4 quarterly meetings that included the Medical Director. The Findings included: On 2/13/20 at approximately 12:30 P.M., an interview was conducted with the Administrator (Employee A) in her office. The Quality Assurance Program was reviewed. The Administrator was unable to provide documentation (Attendance Sheets) that the Medical Director attended two out of 4 required quarterly meetings. The Medical Director's signature was documented for the following meetings: 2/4/19, 3/14/19, 12/30/19. The Administrator stated that there had been a turnover of Medical Directors. (i.e. There have been 3 different Medical Directors during the past year.) No further information was received.
- Potential for harm · Dcited before2020-02-13 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Staff interview and facility documentation review, the facility staff failed to complete a skilled nursing facility (SNF) Advanced Beneficiary Notice of Medicare non-coverage (ABN/NOMNC) for one Resident, (Resident #182), in a sample of 3 residents. The findings included: For Resident #182, no SNF/ABN NOMNC was provided prior to discharge from skilled services. On 2-13-2020, a review of the facility's ABN/NOMNC forms issued during the last six months was conducted. Three discharged residents were chosen for review. Resident #182 was admitted to skilled nursing care in the facility on 1-3-2020, and discharged on 1-15-2020. The last Medicare covered day for the Resident was 1-15-2020. The Resident's benefit days had not been exhausted, however, the Resident had reached a plateau, and it was felt that he no longer required skilled nursing care and that level of care was discontinued without the Resident receiving notice of the change in time to appeal the decision. The Resident was called via telephone after discharge to notify him of his loss of coverage as no form was signed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and clinical record review the facility staff failed to provide a clean, comfortable and homelike environment for 1 Resident (#54) in a survey sample of 29 Residents. The findings included: For Resident #33 the facility staff failed to provide sheets that were clean and without holes. Resident # 33 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to hemiplegia and hemiparesis following a stroke affecting right side, vascular dementia, major depressive disorder, hypertension and history of stroke. Resident # 33's most recent MDS ( Minimum Data Set) with an ARD (Assessment Reference Date) of 12/4/20 coded as a Quarterly codes Resident #33 as having a BIMS (Brief Interview of Mental Status) score of 4 indicating severe cognitive impairment. The Resident is also coded as being Always incontinent for bowel and bladder. On 2/11/20 at approximately 6:30 PM observed Resident #33 sitting on bed in room. The bed covers were pulled down and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0586 — isolatedNot prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, staff interview, and Resident Representative interview, the facility staff interfered and prevented the free communication, as a direct request from a family member, to speak with state surveyors for one family member for a survey sample of 29 residents. The findings included; On 2-13-2020 surveyors observed 3 staff members stationed at the end of the Administrative office hallway. The hallway contained only offices for the directors, the Administrator, and a conference room where surveyors were located, which was across from the administrator's office. Those staff members were Admin (E), Admin (G), and Admin (H). Each of the three corporate staff members were observed standing by the hallway entrance individually or together at all times from 9:30 a.m., until 11:40 a.m. At 11:45 a.m., two surveyors exited the hallway, and saw all three at the nursing station talking. The surveyors were approached by a family member who asked are you from the state?, the surveyors responded yes, and family member stated I am so glad, I have been here…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed, for 3 residents of 29 residents (Resident #36, Resident #332, Resident #25) to implement or develop the comprehensive care plan. The Findings included: 1. For Resident #36, the facility staff failed to implement the Bowel and Bladder care plan. Resident #36 was an [AGE] year old. Resident #36's diagnoses included Generalized Muscle Weakness, and incontinence of bowel and bladder. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 12/4/19 was reviewed. Resident #8 had a Brief Interview of Mental Status score of 8, indicating moderately impaired cognition. Resident #8 was coded as requiring the physical assistance of one person for transfers for toileting and hygiene. Resident #8 was also coded as always being incontinent of bowel and bladder. On 2/12/20, a review was conducted of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, clinical record review, staff interview, and facility document review, the facility staff failed to review and revise a nutritional care plan for one Resident (Resident #60) in a survey sample of 29 Residents. The findings included; Resident #60's care plan did not reflect severe weight loss, Registered Dietician (RD) recommendations, and that the resident dependant upon staff to eat. Resident #60 was admitted to the facility initially on 4-28-17. Diagnoses included; Depression, blindness left eye, history of falling, Parkinson's disease, and high cholesterol. The most recent Minimum Data Set assessment was a significant change assessment with an assessment reference date of 12-27-19. Resident #60 was coded with a Brief Interview of Mental Status score of 13 indicating mild cognitive impairment. The Resident required limited assistance with activities of daily living (ADL's), to include set up and supervision for eating. The only exceptions were toileting, hygiene, and bathing, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide services that meet professional standards of quality care for 1 residents (Resident #332) in a sample size of 29 residents. The findings included: 1. For Resident #332, the facility staff failed to create an Activities of Daily Living (including meal consumption) flowsheet since her admission on [DATE]. Resident #332, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses included but not limited to schizophrenia, dementia, and type 2 diabetes mellitus. Due to the new admission status, a Minimum Data Set assessment was not completed. On 02/11/2020 at approximately 7:10 PM, in the course of a nutrition investigation for Resident #332, an interview with Licensed Practical Nurse D (LPN D) was conducted. When asked about the documentation for intake and output, LPN D stated that the Certified Nursing Assistants (CNA's) document on the ADL [Activities of Daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility document review, staff interview, Resident interview, and family interview, the facility staff failed to provide meaningful activities from 12-13-19 until the time of survey for one Resident (Resident #81) in a survey sample of 29 residents. The findings included; Resident #81 was admitted to the facility on [DATE]. Diagnoses included; Angina, atrial fibrillation, osteoarthritis of the knee, chronic kidney disease, chronic congestive heart failure, recurrent depression, recurrent falls, and insomnia. Resident #81's most recent Minimum Data Set Assessment was a full admission assessment with an assessment reference date of 11-30-19. She was coded with no cognitive impairment. She required only assistance with meal preparation and tray set up and was otherwise independent with all activities of daily living (ADLs). The Resident had difficulty with walking, and so in her room used a walker, and outside of her room, used a wheel chair for ambulation. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident interview, staff interview, clinical record review and facility documentation review, the facility failed to provide services and care for 1 Resident (Resident # 72) in a survey sample of 29 Residents. The findings include: Resident #72's right eye was red, swollen, and draining. The staff did not assess the eye, nor notify the physician of a possible eye infection until surveyors brought it to their attention after 2 days of observations. Resident #72 was admitted to the facility on [DATE]. Diagnoses included: Diabetes, malnutrition, functional quadriplegia, peripheral vascular disease, recurrent pain, recurrent depression, and skin wounds. On 2-11-2020 at 6:30 p.m., during initial tour of the building an interview was attempted with Resident #72. The Resident was also noted to have a swollen and red right eye, draining clear fluid. When asked if the eye was painful the Resident shook his head yes. The Resident's most recent (Minimum Data Set) MDS was reviewed. The MDS was a full admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and clinical record review the facility staff failed to provide podiatry services for 1 Resident (#54) in a survey sample of 29 Residents. The findings included: For Resident #33 the facility staff failed to provide podiatry services. Resident # 33 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to hemiplegia and hemiparesis following a stroke affecting right side, vascular dementia, major depressive disorder, hypertension and history of stroke. Resident # 33's most recent MDS ( Minimum Data Set) with an ARD (Assessment Reference Date) of 12/4/20 coded as a Quarterly codes Resident #33 as having a BIMS (Brief Interview of Mental Status) score of 4 indicating severe cognitive impairment. The Resident is also coded as being Always incontinent for bowel and bladder. On 2/11/20 at approximately 6:30 PM, this surveyor observed Resident #33 sitting on bed in room. Resident #33 was dressed in her clothes and had no shoes on her feet. Her toe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure an accident hazard free environment for one resident (Resident #332) in a survey sample of 29 residents. The findings included; For Resident #332, the facility staff failed to provide pillows to assist with positioning in bed to prevent a potential accident of falling out of bed. Resident #332, a [AGE] year old male/female, was admitted to the facility on [DATE]. Diagnoses included but not limited to schizophrenia, dementia, and type 2 diabetes mellitus. Due to the new admission status, a Minimum Data Set assessment was not completed. On 02/12/2020 at 8:48 AM, Resident #332 was observed lying in her bed with the head of the bed elevated approximately 45 degrees and leaning to the left side of the bed, laterally bent at the waist. This surveyor looked for a certified nursing assistant to alert staff Resident #332 was leaning in her bed. This surveyor and Certified Nursing Assistants E…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility documentation and clinical record review the facility staff failed to provide sufficient support to maintain ideal body weight and prevent weight loss for 3 Residents (#54 #60 and #9) in a survey sample of 29 Residents. The findings included; 1. For Resident # 54 the facility staff failed to weigh the resident weekly. Resident #54 a [AGE] year old woman who was admitted to the facility on [DATE] with diagnoses of but not limited to COPD, dementia, dysphagia, COPD, disorientation, anxiety, and major depressive disorder. Resident #54. Resident #54's most recent MDS ( Minimum Data Set) with an ARD (Assessment Reference Date) 12/24/19 coded the Resident as having a BIMS (Brief Interview of Mental Status) of 1 indicating severe cognitive impairment. On 2/12/20 during clinical record review it was discovered that Resident #54 had lost 12.9% of her total body weight in 6 months. The review showed the Resident continued on monthly weights even with though there was significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility documentation and clinical record review the facility staff failed to provide oxygen within the accepted standards of practice for 1 Resident (#78) in a survey sample of 29 Residents. The findings included: For Resident #78 the facility staff failed to change oxygen tubing weekly as outlined in care plan and per facility policy. Resident #78 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to schizophrenia, liver cell carcinoma, dysphagia, asthma, viral hepatitis and anxiety disorder. Resident #78's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 1/17/20 coded as a quarterly assessment codes Resident #78 as having a BIMS (Brief Interview of Mental Status) score of 15 indicating no cognitive impairment. Resident #78 is independent with all ADLs (activities of daily living) and is continent of bowel and bladder. On 2/11/20 at approximately 7:00 PM the Resident was observed in bed, oxygen concentrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure nurse aide competency in skills necessary to care for residents' needs for one resident (Resident #332) in a sample size of 29 residents. The findings included: For Resident #332, the nurse aides failed to operate the mechanical lift to obtain a weight according to manufacturer's instructions on 02/12/2020. They did not correctly zero the lift scale. Resident #332, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses included but not limited to schizophrenia, dementia, and type 2 diabetes mellitus. Due to the new admission status, a Minimum Data Set assessment was not completed. On 02/12/2020 at 11:00 AM, an interview with CNA C was conducted. CNA C verified she was responsible for obtaining monthly weights on residents. When asked to observe CNA C obtain a weight on Resident #332, CNA C stated yes and she would have to go get the mechanical lift to obtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility documentation, clinical record review the facility staff failed to ensure Residents are free from unnecessary medications for 1 Resident (#19) in a survey sample of 29 Residents. The findings included; For Resident #19 the facility staff failed to ensure that the Resident had did not have PRN Lorazepam orders for longer than 14 days. Resident #19 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Atrial fibrillation, heart failure, hypertension, diabetes, Alzheimer's Dementia, anxiety disorder, depression and psychotic disorder. Resident #19's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 11/19/19 coded the Resident as having a BIMS ( Brief Interview of Mental Status) score of 00 indicating severe cognitive impairment. Resident is non ambulatory and requires total care with all aspects of ADL. On 2/13/120 at approximately 6:00 PM a review of the clinical record revealed that Resident # 19 had orders that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident interview, staff interview, clinical record review and facility documentation review, the facility failed to provide dental evaluations and care for 1 Resident (Resident # 72) in a survey sample of 29 Residents. The findings include: Resident #72's dentures did not fit, and would not stay in his mouth, preventing him to talk and eat properly. Resident #72 was admitted to the facility on [DATE]. Diagnoses included: Diabetes, malnutrition, functional quadriplegia, peripheral vascular disease, recurrent pain, recurrent depression, and skin wounds. On 2-11-2020 at 6:30 p.m., during initial tour of the building an interview was attempted with Resident #72. The Resident attempted to talk with the surveyor, however, the upper plate of his dentures kept falling down, and the bottom plate was so loose it jutted out of his mouth every time he tried to speak, and he was unable to communicate. When asked if he had been to the dentist he shook his head to indicate No. When asked if he wanted his dentures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed, for 2 residents (Resident #9 and Resident # 54) out of 29 sampled residents to provide emergency and routine dental services. The Findings included: 1. For Resident #9, the facility staff failed to provide emergency dental services after her bottom dentures were broken and unusable. Resident #9 was a [AGE] year old. Resident #9's diagnoses included Gastro-Esophageal Reflux Disease, and Heart Failure. The Quarterly Minimum Data Set, dated [DATE] was reviewed. Resident #9 was coded as having a Brief Interview of Mental Status Score of 13, indicating no cognitive impairment. Resident #9 was also coded as requiring setup assistance for eating. On 2/12/20 at 10:30 A.M., an interview was conducted with Resident #9 in her room. She complained that her meat was often not cut up. She said that she could feed herself is the meal was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident # 50 the facility staff failed to ensure she accurate orders for advance directives. Resident # 50 a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to hypertension, anxiety disorder, depressive disorder, history of stroke, arthritis, and lumbar radiculopathy (pain is often caused by nerve compressing causing pain to radiate from back to the lower extremity). Resident #50's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of [DATE] a quarterly assessment coded the Resident as having a BIMS (Brief Interview of Mental Status) score of 15 indicating no cognitive impairment. On [DATE] during clinical record review it was noted that Resident #50 has current physician orders dated for February 2020 signed by physician on [DATE] that read: Full Code However the Resident care plan read, Resident has advanced directives: Resident is DNR. Date initiated: [DATE] Revised [DATE] On [DATE], an interview was conducted with LPN B who was asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility failed to maintain equipment for one resident (Resident #25) in a sample size of 29 residents. The findings included: For Resident #25 the facility staff failed to provide the missing part to the Bi-Pap Machine they provided for 1 week. Therefore the Resident was unable to use her Bi-pap. Resident #25, a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to acute and chronic respiratory failure with hypoxia, pneumonia, heart failure, anxiety disorder, Atrial fibrillation, and chronic obstructive pulmonary disorder. Resident #25's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Dater) of 12/01/19 coded as an OBRA Assessment. Resident #25's MDS coded the Resident as having a BIMS (Brief Interview of Mental Status) score of 15 indicating the Resident has no cognitive impairment. Resident #25 is independent in all ADL (Activities of Daily Living)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,740 in federal fines across 1 penalty.
- $14,740 — penalty dated 2024-01-31
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SABER HEALTHCARE GROUP — 126 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.9 | +1.1 vs chain |
| Health inspection | 3 of 5 | 2.6 | +0.4 vs chain |
| Staffing | 3 of 5 | 2.2 | +0.8 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 125 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 125; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| VOLPE, BENJAMIN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNF | since 03/01/2019 |
| WEISBERG, WILLIAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 01/05/2026 |
| NICOLUZAKIS, GREGORY | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 03/01/2019 |
| SHG MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2019 |
| COOK, JAIME | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/04/2023 |
| HOPKINS, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/08/2023 |
| CITRIN COOPERMAN ADVISORS LLC | Organization | ADP OF THE SNF | since 06/01/2015 |
| DECANTED WILLIAM I. WEISBERG FAMILY DYNASTY TRUST (DATED SEPT 30, 2020 | Organization | ADP OF THE SNF | since 06/01/2015 |
| SABER HEALTHCARE GROUP LLC | Organization | ADP OF THE SNF | since 06/01/2025 |
| WALKER & ASSOCIATES PC | Organization | ADP OF THE SNF | since 06/01/2015 |
| ABATE, GERARD | Individual | ADP OF THE SNF | since 12/12/2022 |
CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495422. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.