Forest Health & Rehab Center
2406 Atherholt Road, Lynchburg, VA 24501 · For profit - Limited Liability company · 89 certified beds · (434) 846-3200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0602), cited Sep 2025
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its last standard health inspection was over 4 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 27.1% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.3% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.3% | 1.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 13.3% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 3.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 44.3% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.5% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.5% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.0% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.9% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.0% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 86.7% | 73.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 19.1% | 22.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 11.7% | 11.5% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.28 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.28 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 231 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 121 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.2%CMS range 51.8–66.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.6–13.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 47.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 81.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.4%CMS range 3.6–9.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 89 beds and averages 79.6 residents a day — about 89% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.79 on weekdays — 18% thinner on weekends. RN hours go from 0.52 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 4 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.
- Potential for harm · D2025-09-13 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, document review, and facility policy review, the facility failed to protect a resident's right to be free from misappropriation of resident property for 1 (Resident #98) of 4 sampled residents reviewed for abuse. Specifically, Licensed Practical Nurse (LPN) #18 misappropriated Resident #98's oxycodone pain medication without the resident's permission on 04/11/2025.Findings included: A facility policy titled, Virginia Resident Abuse Policy revised 07/11/2024, indicated, POLICY: The facility will not tolerate the abuse, neglect, mistreatment, exploitation of residents, or misappropriation of resident property by anyone. The policy specified, Misappropriation - the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent. A Resident Face Sheet revealed the facility admitted Resident #98 on 03/18/2025. According to the Resident Face Sheet, the resident had a medical history that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to permit a resident to return to the facility following hospitalization for one resident (Resident #3- R3), in a survey sample of four residents. The findings included: For R3, who was hospitalized , the facility staff failed to permit the resident to return and told the hospital they didn't have a bed available. On 3/12/25 and 3/13/25, a closed record review was conducted of R3's chart. According to the census information, R3 was admitted to the facility on [DATE]. R3 then discharged on 1/14/25 to the hospital and did not return. According to the census tab of the resident's chart and nursing progress notes, it noted that R3 was admitted to a semi-private room initially. Due to behavioral concerns, on 1/8/25, R3 was moved to a private room to be located closer to the nursing station, where he resided until his discharge on [DATE]. According to R3's discharge minimum data set (MDS) assessment, it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to have medication available for administration in accordance with physician orders for two residents (Resident #3-R3 and Resident #4-R4) in a survey sample of four residents. The findings included: 1. For R3, who missed three doses of IV antibiotic, the facility staff failed to notify the physician to afford the opportunity for alternate treatment orders to be administered. On 3/12/25, a closed record review was conducted of R3's chart. This review revealed that R3 was admitted to the facility on [DATE], from the hospitalization where he was diagnosed with severe sepsis. According to the hospital discharge summary, R3 was to continue Cefazolin 2 g, IV piggyback, every 8 hours Infectious disease was consulted during R3's hospitalization. The hospital discharge documentation also noted, . MSSA bacteremia. Initial blood cultures revealed MSSA bacteremia . The patient has been seen by infectious disease;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to have medication available for administration in accordance with physician orders for two residents (Resident #3-R3 and Resident #4-R4) in a survey sample of four residents. The findings included: 1. For R3, the facility staff failed to have intravenous (IV) Cefazolin (an antibiotic) available to administer as ordered by the physician. On 3/12/25, a closed record review was conducted of R3's chart. This review revealed that R3 was admitted to the facility on [DATE], from the hospitalization where he was diagnosed with severe sepsis. According to the hospital discharge summary, R3 was to continue Cefazolin 2 g, IV piggyback, every 8 hours . Infectious disease was consulted during R3's hospitalization. The hospital discharge documentation also noted, . MSSA bacteremia. Initial blood cultures revealed MSSA bacteremia . The patient has been seen by infectious disease; the patient is to continue on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure residents were free from significant medication errors, resulting in multiple missed doses of intravenous (IV) antibiotics for two residents (Resident #3- R3 and Resident #4-R4) in a survey sample of four residents. The findings included: 1. For R3, who was ordered IV Cefazolin by an infectious disease doctor for treatment of MSSA [methicillin-susceptible Staphylococcus aureus] bacteremia, the resident missed three consecutive doses. On 3/12/25, a closed record review was conducted of R3's chart. This review revealed that R3 was admitted to the facility on [DATE], from the hospitalization where he was diagnosed with severe sepsis. According to the hospital discharge summary, R3 was to continue Cefazolin 2 g, IV piggyback, every 8 hours . Infectious disease was consulted during R3's hospitalization. The hospital discharge documentation also noted, . MSSA bacteremia. Initial blood cultures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to implement a physician's order for one of eighteen residents in the survey sample, Resdient #29. Resident #29's physician ordered eye drops were not administered for three weeks. The findings include: Resident #29 was admitted to the facility with diagnoses that included COPD (chronic obstructive pulmonary disease), diabetes, congestive heart failure, chronic kidney disease, bipolar disorder, anxiety, atrial fibrillation, insomnia, hypertension, and osteoporosis. The minimum data set (MDS) dated [DATE] assessed Resident #29 as cognitively intact. On 6/14/22 at 11:58 a.m., Resident #29 was interviewed about quality of care in the facility. Resident #29 stated he had seen an eye doctor several weeks ago who prescribed eye drops but he was not receiving the drops. Resident #29 stated he was supposed to get eye drops about four to five times per day to help with eye irritation. Resident #29's eyes were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-15 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility policy review and clinical record review, the facility staff failed to provide food items per the menu and/or meal ticket for two of eighteen residents in the survey sample, Resident #29 and #32. Resident #29 and 32 were not routinely provided food per their meal ticket or as listed on the menu. The findings include: 1. Resident #29 was admitted to the facility with diagnoses that included COPD (chronic obstructive pulmonary disease), diabetes, congestive heart failure, chronic kidney disease, bipolar disorder, anxiety, atrial fibrillation, insomnia, hypertension, and osteoporosis. The minimum data set (MDS) dated [DATE] assessed Resident #29 as cognitively intact. On 6/14/22 at 11:58 a.m., Resident #29 was interviewed about quality of life/care in the facility. Resident #29 stated that he did not get drinks and/or food items as listed on the meal ticket and this happened on a routine basis. Resident #29 stated he was supposed to get a diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medication pass and pour observation, staff interview, and facility document review, the facility failed to ensure medications were available for one of 18 residents in the survey sample, Resident #32. Resident #32's Omeprazole10 milligrams (for reflux) was not available for administration. The Findings Include: Resident #32 was admitted with diagnoses which included: End stage renal failure, reflux, peripheral vascular disease, and diabetes. The most current MDS (minimum data set) was an annual assessment with an ARD (assessment reference date) of 4/27/22. Resident #32's cognitive score was a 5 indicating severely impaired cognitively. On 06/15/22 at 8:04 AM, a medication pass and pour observation was conducted. Resident #32's Omeprozole 10 milligrams was ordered to be given at 9:00 AM. Registered nurse (RN #2) could not find Resident #32's Omeprozole in the medication cart. RN #2 stated that the medication was not available over the counter (because of the dosage) and had to be ordered through the pharmacy. RN #2 stated that pharmacy was going to send the medication later…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-15 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medication pass and pour observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure a medication error rate less than 5 percent. There were two errors out of 38 opportunities resulting in a medication error rate of 5.26 percent. The Findings Include: On 06/15/22 at 8:04 AM a medication pass and pour observation was conducted with RN #2. Resident #32's Omeprozole 10 milligrams was ordered to be given at 9:00 AM. Registered nurse (RN #2) could not find Resident #32's Omeprozole in the medication cart. RN #2 said that the medication was not available over the counter (because of the dosage) and had to be ordered through the pharmacy. RN #2 stated that pharmacy was going to send the medication later in the day. The physician's order for Resident #32's Omeprozole documented, Omeprozole Tablet 10 MG (milligrams) by mouth in the morning .dispense 9:00 AM. RN #2 began pulling medications to be given to Resident #44. One of the medications was labeled, Propranolol 40 MG give one tablet . RN #2 then popped the Propranolol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to follow infection control protocols regarding hand hygiene. A staff member failed to perform hand hygiene between resident contacts during a dining observation on 6/14/22. The findings include: A dining observation was conducted in the main dining room on 6/14/22 starting at 12:40 p.m. Resident #30, seated at a table near the center of the room, attempted to take his shirt off during the meal service. Certified nurses' aide (CNA) #1 assisted Resident #30 with putting his shirt back on. Without hand hygiene, CNA #1 then retrieved a lunch tray from the cart and served a tray to another resident. CNA #1 set up the meal tray touching the utensils, wrapped cookie and drinking glass. CNA #1 proceeded to provide assistance with tray service and meal set-up to three additional residents. CNA #1 touched the resident's tray, utensils, applied seasonings, opened milk cartons, discarded trash and placed thermal tops on the counter. CNA #1 performed no hand hygiene between any of these residents or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · Ecited before2021-02-25 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop comprehensive care plans for eleven of 22 residents in the survey sample, Resident #'s 10, 17, 33, 39, 5, 12, 31, 18, 8, 301, and 11. Resident #10 had no care plan developed for activities of daily living, incontinence, falls, nutrition, pressure ulcer prevention, psychoactive medication use, pain management, dialysis, fluid intake restrictions or insomnia. Resident #17 had no care plan developed for activities of daily living, incontinence, falls, dehydration, dental problems, pressure ulcer prevention or psychotropic medication use. Resident #33 had no care plan developed to address communication, activities of daily living, incontinence, falls, nutrition, dehydration or psychoactive medication use. Resident #39 had no care plan developed to address hospice care. Resident #5 had no care plan developed for activities of daily living, communication, nutrition, falls, dehydration and pressure ulcers. Resident #12 had no care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-25 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility failed to develop a baseline care plan for skin integrity for for one of 37 Residents, Resident #198. The findings Include: Resident #198 was admitted to the facility on [DATE]. Diagnoses for Resident #198 included; Dementia, sepsis, kidney disease, and stage 2 pressure ulcer to buttocks. The most current MDS (minimum data set) was an entry assessment with an ARD (assessment reference date) of 02/15/21. Resident #198 was assessed with a cognitive score of 05 indicating cognitively impaired. On 2/24/21 Resident #198's medical record was reviewed and indicated that Resident #198 was newly admitted with a stage 2 pressure ulcer to right buttock. Review of Resident #198's baseline care plan dated 2/15/21 documented a check mark beside current skin integrity issues and indicating a stage 2 pressure ulcer on the right buttock, but did not indicate any goals or interventions for the care of Resident #198's pressure ulcer. On 02/24/21 at 01:46 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to review and revise care plans for two of 22 residents in the survey sample, Resident #12 and Resident #35. Resident #12's care plan had not been reviewed or revised since 04/16/2020. Resident #35's care plan was not reviewed and revised for care and treatment of pressure ulcers. The findings include: 1. Resident #12 was admitted to the facility on [DATE] with diagnoses including heart failure, congestive heart failure, chronic kidney disease, hypertension, hyperlipidemia, and hemiparesis/hemiplegia. The most recent minimum data set (MDS) dated [DATE] was the annual/comprehensive assessment and assessed Resident #12 as cognitively intact for daily decision making with a score of 14 out of 15. Under Section G - Functional Status, Resident #12 was assessed as total dependent for transfers, toileting, dressing, bathing, and hygiene; extensive assistance for bed mobility and locomotion; and independent for eating. The MDS assessed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview and clinical record review, the facility staff failed to provide assistive devices for one of 22 residents in the survey sample, Resident #44, and failed to ensure a safe bed environment for one of 22 residents, Resident #35. Resident #44, who was identified as having a history of falls was observed without bilateral falls mats to each side of the bed. Resident #35's bed rails/grab bars were observed with a bent clip with a sharp edge. The findings include: 1. Resident #44 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included stroke, anemia, hypertension, renal insufficiency, type two diabetes, Non-Alzheimer's disease, and depression. The most recent minimum data set (MDS) dated [DATE] which was a 5-day assessment, assessed Resident #44 as severely impaired for daily decision making with a score of 6 out 15 with periods of fluctuating inattention and disorganized thinking. Under section G - Functional Status, Resident #44…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-25 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to obtain informed consent and attempt alternatives prior to the use of bed rails for one of 22 residents in the survey sample. Resident #35, assessed with severe cognitive impairment, had bed rails in use without prior informed consent from her family or any attempted alternatives to the rails. The findings include: Resident #35 was admitted to the facility on [DATE] with diagnoses that included chronic kidney disease, vascular dementia with behavioral disturbance, hypertension, glaucoma, osteoarthritis and COVID-19. The minimum data sets (MDS) dated [DATE], 12/5/20 and 1/30/21 assessed Resident #35 with short and long-term memory problems and severely impaired cognitive skills. On 2/23/21 at 11:12 a.m., Resident #35 was observed in bed with U-shaped side rails up on both sides of the bed near the head. The resident was observed in bed on 2/23/21 at 12:00 p.m. and at 12:40 p.m. with the side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, the facility staff failed to ensure expired medications were not readily available for distribution on the East Wing. The findings include: On 02/23/2021 at 12:23 p.m. medication storage observations were conducted on the East Wing with RN #2 (registered nurse). An opened bottle of GERICARE 24 Hour Non-drowsy Allergy Relief Loratadine 10 mg (milligrams) tablets was observed with an expiration date of 01/2021 on the 200-300 East Wing medication cart. Additionally, an unopened bottle of the same medication with an expiration date of 08/2020 was observed in the medication storage room on the East Wing. RN #2 observed both bottles of expired medications. On 02/23/2021 at 12:45 p.m., RN #2 was interviewed regarding expired medication. RN #2 stated nursing should check the medication cart and storage room at least once or twice weekly to ensure medications are in date and any expired medications are destroyed. A review of the facility's medication storage policy documented the following: .5. Discontinued, outdated, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-25 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined that the facility failed to store and label food in a sanitary manner and failed to follow proper sanitizing procedures. The findings include: On 2/23/2021 at 10:35 a.m. while accompanied by kitchen staff (other staff #3), food items in the walk-in freezer were inspected and an unlabeled, undated, frozen container was found. When asked, OS #3 reported that it was sausage gravy. Food items in the walk-in refrigerator were inspected and a container of peas was found with no label or date. OS #3 was interviewed at the time of the observations and stated the containers should have been labeled and did not know why they were not. On 2/23/2021 at 10:45 a.m., OS #3 was observed conducting a test of the 3-compartment sink using a test strip. OS #3 stated the results were 100 ppm (parts per million). When asked what the results are supposed to be, OS #3 stated she did not know and that she usually just recorded the results on the test log. An inspection of the test strip container revealed an expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate medical record for one of 22 residents in the survey sample, Resident #47B. No documentation was entered in Resident #47B's record regarding her death on [DATE]. Findings were: Resident #47B was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Alzheimer's, dementia, respiratory failure, seizures, and anemia. A quarterly MDS (minimum data set) completed [DATE], assessed Resident #47B as severely impaired with a cognitive summary score of 00. The clinical record was reviewed on [DATE] at approximately 11:30 a.m. Resident #47B was discharged from the facility on [DATE]. A discharge MDS with an ARD (assessment reference date) of [DATE] coded Resident #47B's reason for discharge as Death in Facility. The progress note section was reviewed. The following entries for Resident #47B were observed: [DATE] 15:25 [3:25 p.m.] O2 SATS [oxygen saturation] WARNING: Value:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to follow infection control practices during a dining observation on one of two nursing units. A staff member failed to perform hand hygiene between residents during a meal observation on the [NAME] unit. The findings include: On 2/23/21 at 12:43 p.m., a dining observation was conducted on the [NAME] unit. Without prior hand hygiene, certified nurses' aide (CNA) #1 was observed assisting Resident #36 out of bed and into a chair. CNA #1 touched the resident's bed covers, the resident's arm, and chair during the transfer. CNA #1 proceeded to set-up the resident's meal tray using the resident's utensils. Without performing hand hygiene, CNA #1 went to the rack and touched several items on three meal trays looking for meal tickets. Without prior hand hygiene, CNA #1 served a lunch tray to Resident #20. CNA #1 used the resident's utensils to cut food items, butter bread and provide tray set-up. On 2/23/21 at 12:55 p.m., CNA #1 was interviewed about hand hygiene between residents during meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-04-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident # 29 was admitted to the facility on [DATE] with diagnoses that included multiple myeloma, osteoarthritis, gout, hypothyroidism, Vitamin D deficiency, benign prostatic hyperplasia, chronic kidney disease, and non-rheumatic aortic valve disorder. According to the most recent Minimum Data Set, a Medicare 90-Day, with an Assessment Reference Date of 1/28/19, the resident was assessed under Section C (Cognitive Patterns) as being cognitively impaired, with a Summary Score of 3 out of 15. Resident # 29 had the following wound care order, dated 3/30/19, Wound care to heel; Santyl - nickel thick into the wound bed and edges. Cover this with Dakins solution soaked gauze and wrap with Kling. Change everyday. Wear soft boot on L (Left) foot all times. May remove during bath. The order was also transcribed on the Treatment Administration Record (TAR) for March and April 2019. (NOTE: Santyl is a collagenase ointment used in the treatment of burns and skin ulcers. Ref. MedicineNet.com.) (NOTE: Dakins Solution is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan for four of 21 residents in the survey sample. 1. Resident #9, assessed with two pressure ulcers, had no comprehensive care plan regarding pressure ulcers. 2. Resident #23 had no comprehensive care plan regarding cognitive impairment, impaired vision, activities of daily living, incontinence, falls, pressure ulcer prevention, use of psychotropic medication and pain. 3. Residents #41 had no plan of care available and/or developed regarding any care areas. 4. Resident #43 had no plan of care available and/or developed regarding any care areas. The findings include: 1. Resident #9 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #9 included altered mental status, congestive heart failure, end stage dementia, cerebrovascular accident (stroke) and atrial fibrillation. The MDS dated [DATE] assessed Resident #9 with moderately impaired cognitive skills. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-11 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #2 was admitted to the facility on [DATE] with diagnoses that included: hypertension, osteoarthritis, hemiplegia of the right dominant side, muscle weakness, glaucoma, and hypothyroidism. The most recent minimum data set (MDS) dated [DATE] which was a quarterly assessment, assessed Resident #2 as being modernly impaired for daily decision making with a score of 12 out of 15. Resident #2's clinical record was reviewed on [DATE] at 9:30 a.m. A review of the nurses notes documented the following: [DATE] - Care plan conference mtg. held today. Resident in attendance. RP (responsible party) invited, but did not attend. Resident with no questions or concerns. Continue with current POC (plan of care). See care plan conference summary. On [DATE], a copy of the most recent MDS assessment and care plans were requested from the MDS Coordinator (RN #1). The requested items were provided at approximately 10:40 a.m. A review of the MDS assessment which was provided noted the assessment was dated [DATE]. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-04-11 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to follow physician's orders for two of 21 in the survey sample, Resident #60 and Resident #66. 1. The facility staff failed to accurately document Resident #60's fluid intake in every 24-hour as ordered by the physician. 2. Facility staff failed to apply physician ordered geri sleeves and TED hose to Resident # 66. The findings include: 1. Resident #60 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included: ESRD (end stage renal disease) requiring HD (hemodialysis). Hemiplegia of the right dominant side, hypertension, peripheral vascular disease, seizure disorder, depression, gout, diabetes, and hyperparathyroidism. The most recent minimum data set (MDS) dated [DATE] assessed Resident #5 as being severely impaired for daily decision making with a score of 5 out of fifteen. Resident #60's clinical record was reviewed on 04/10/18. The current physician order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-04-11 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility staff failed to ensure essential equipment in the laundry area was in proper working order. A washer, identified during the survey conducted in the facility 5/29/18 through 5/31/18 as having broken and not replaced, was identified during the current survey to still not be replaced. A dryer, identified as not safe to use, also identified during the May 2018 survey, was again identified as unsafe to operate, and had not been repaired or replaced. Findings include: On 4/11/19 at 8:15 a.m. the laundry area was inspected with the housekeeping supervisor, identified as OS (other staff) # 2. An empty space between a small, household size washer, and a mush larger industrial size washer was observed. OS # 2 was asked about the space, and she stated Yes, they never replaced the other big washer that went out. It's been about a year or so that it went out. OS # 2 went on to say The one dryer that went out was never replaced; they've worked on it and it worked for a while but it's out for good now too. There was a handwritten notice on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interviews, the facility staff failed to maintain the dignity of one of 21 residents in the survey sample (Resident # 66). Resident # 66 was observed eating with a plastic spoon during two separate meal observations. The findings were: Resident # 66 was admitted to the facility on [DATE] with diagnoses that included depression, Alzheimer's disease, dementia without behavioral disturbances, Vitamin D and B deficiency, dysphagia, hypothyroidism, arthritis, chronic venous insufficiency, chronic lymphocytic leukemia, and idiopathic peripheral autonomic neuropathy. According to the most recent Minimum Data Set, a Quarterly review with an Assessment Reference Date of 3/1/19, the resident was assessed under Section C (Cognitive Patterns) as having short and long term memory problems with severely impaired daily decision making skills. Under Section G (Functional Status), Resident # 66 was assessed as needing supervision with set-up help only for eating. At 12:50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to ensure one of 21 residents in the survey sample was assessed to self administer medications: Resident # 43. Resident # 43 was observed alone in her room with a nebulizer (aerosolized medication) treatment in place without staff. Findings include: Resident # 43 was admitted to the facility 1/22/19 with diagnoses to include, but not limited to: sepsis, acute bronchitis, COPD, Parkinson's disease, and muscle weakness. The most recent MDS (minimum data set) was the admission assessment dated [DATE] and had Resident # 43 as assessed as being cognitively intact with a total summary score of 15 out of 15. On 4/9/19 at 11:34 Resident # 43 was observed in her room with a mask applied to her face which was supplying medication. There were no staff present in the room, and the nurse medication cart was not in the hall. The resident was asked about the treatment, and she stated it took about 20-25 minutes to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #9 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #9 included altered mental status, congestive heart failure, end stage dementia, cerebrovascular accident (stroke) and atrial fibrillation. The MDS dated [DATE] assessed Resident #9 with moderately impaired cognitive skills. Resident #9's clinical record documented a quarterly MDS was completed on 6/29/18. There were no additional assessments completed until 12/21/18. There was no MDS completed in September 2018. On 4/10/19 at 1:50 p.m., the registered nurse (RN #1) MDS coordinator was interviewed about Resident #9's quarterly assessments. RN #1 reviewed the submitted MDS records and stated, I missed the one [MDS] due in September [2018]. RN #1 stated a quarterly MDS for Resident #9 was completed in June 2018 and the next MDS was not done until December 2018. This finding was reviewed with the administrator and director of nursing during a meeting on 4/10/19 at 4:15 p.m.Based on staff interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-11 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a baseline care plan for two of 21 residents in the survey sample. Residents #175 and #176 did not have a baseline care plan developed within 48 hours of their admission to the facility. The findings include: 1. Resident #175 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, history of deep vein thrombosis, hypothyroidism and anxiety. The admission nursing assessment dated [DATE] assessed Resident #175 as alert and oriented to time, place and person. Resident #175's clinical record documented no baseline care plan that stated initial goals, objectives and/or interventions to address the resident's immediate care needs. The admission nursing assessment dated [DATE] documented the resident required extensive and/or total assistance for activities of daily living (transfers, mobility, personal hygiene, eating assistance, dressing), was incontinent of bowel/bladder and had contractures of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to follow standards of professional practice for one of 21 residents in the survey sample. Nursing failed to provide a documented assessment of Resident #23 at the time of a fall. The findings include: Resident #23 was admitted to the facility on [DATE] with diagnoses that included legal blindness, dysphagia, diabetes, high blood pressure, macular degeneration, arthritis and insomnia. The minimum data set (MDS) dated [DATE] assessed Resident #23 with severely impaired cognitive skills. Resident #23's clinical record documented a neurological assessment flow sheet completed from 2/14/19 through 2/17/19. This form listed assessments of the resident's vital signs (blood pressure, temperature, pulse, respirations), level of consciousness, pupil response, motor function of hands/extremities and pain. Residents #23's clinical record including nursing notes documented no incidents, falls or any explanation for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to provide proper care and treatment of pressure ulcers for two of 21 residents in the survey sample. 1. A nurse failed to perform hand hygiene between glove changes during a dressing application to Resident #9's pressure sore. In addition, the nurse failed to date and/or initial the newly applied dressing. 2. A nurse failed to perform proper hand hygiene during a dressing change to Resident #23's pressure ulcer and failed date and/or initial the newly applied dressing. The facility staff also failed to follow physician's orders for a pressure relieving boot for Resident #23. The findings include: 1. Resident #9 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #9 included altered mental status, congestive heart failure, end stage dementia, cerebrovascular accident (stroke) and atrial fibrillation. The MDS dated [DATE] assessed Resident #9 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to ensure correct placement of a urinary catheter drainage bag for one of 21 residents in the survey sample, Resident # 42. Resident # 42 was observed in his wheelchair with the catheter drainage bag in the seat of the wheelchair without a privacy cover. Findings include: Resident # 42 was admitted to the facility 6/18/18 with diagnoses to include, but were not limited to: diabetes, urinary retention, depression, and high blood pressure. The most recent MDS (minimum data set) was a quarterly review dated 2/1/19 and had Resident # 42 assessed with moderate impairment in cognition with a total summary score of 10 out of 15. On 4/9/19 at 12:35 p.m. Resident # 42 observed in dining room with catheter drainage bag in seat of wheelchair beside him and not in a privacy bag. LPN (licensed practical nurse) # 3, who was the unit manager, was asked about the catheter bag placement. A physician order dated 8/31/18 directed Foley Cath Leg Bag when OOB (out of bed). LPN # 3 stated He…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-04-11 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review, the facility staff failed to develop a dementia care plan for two of 21 residents, Resident's #41 and #68. The findings include: 1. Resident #41 was admitted to the facility on [DATE]. Diagnoses for Resident #8 included: Alzheimer's disease, dementia with behaviors, chronic pain and depression.The most current MDS (minimum data set) was a quarterly with an ARD (assessment reference date) of 2/1/19. Resident #41 was assessed with a score of 0 indicating severely cognitively impaired. Review of Resident #41's medical record evidenced that resident #41 had a diagnoses of dementia with behaviors. A comprehensive MDS with an ARD of 8/20/18 section V indicated that Resident #41 would be care planned for cognitive loss for dementia, behavioral symptoms, and psychoactive drug use. Review of Resident #41's medical record showed no evidence that a care plan was developed for dementia concerns. On 04/10/19 at 1:45 PM, the MDS coordinator (registered nurse, RN #1) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, the facility staff failed to ensure expired medications were not available for administration on one of two units: East unit. A vial of expired PPD (tuberculin skin test solution) was in the refrigerator and available for use. Findings include: The medication room on the East unit was inspected with RN (registered nurse) #3 on 4/10/19 at approximately 8:30 a.m. Two vials of PPD solution were in brown plastic bag in the refrigerator; one was open and dated 11/6/18. The date was verified with RN # 3 who stated That should be thrown out; it's only good for 30 days after opened/dated. Night shift is in charge of checking the refrigerator for any expired meds .not sure if it's evening or night shift but day shift does not do it. During a meeting with facility staff on 4/10/19 beginning at 4:10 p.m. the DON (director of nursing) was asked for a copy of the medication storage policy. On 4/11/19 at approximately 7:45 a.m. the policy Refrigerated Medications: Storage Instructions and Expiration Dates was reviewed. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-04-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility staff failed to ensure a complete and accurate clinical record for one of 21 residents in the survey sample: Resident # 63. Resident # 63's clinical record had two other resident's information co-mingled in the record. Findings include: Resident # 63 was admitted to the facility 12/4/17 with diagnoses to include, but not limited to: shortness of breath, high blood pressure, and heart disease. The most recent MDS (minimum data set) was a significant change assessment. Resident # 63 was coded as having long term and short term memory problems, and severely impaired in daily decision making skills. On 4/10/19 at 9:50 a.m. during review of the clinical record, it was noted a medication order form for another resident filed in Resident # 63's record. Further review of the lab section of the record revealed yet another resident's lab results filed in Resident # 63's record. The medical records staff, who was identified as the staff responsible for filing paperwork, was present at the nursing station, and was asked about the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SABER HEALTHCARE GROUP — 126 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.9 | +1.1 vs chain |
| Health inspection | 4 of 5 | 2.6 | +1.4 vs chain |
| Staffing | 3 of 5 | 2.2 | +0.8 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 125 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 125; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WWBV HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 06/01/2021 |
| GRANT, PAMELA | Individual | W-2 MANAGING EMPLOYEE | — | since 06/01/2021 |
| VOLPE, BENJAMIN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 06/01/2021 |
| WEISBERG, WILLIAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 06/01/2021 |
| NICOLUZAKIS, GREGORY | Individual | CORPORATE OFFICER | — | since 06/01/2021 |
| SABER GOVERNANCE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2021 |
CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $969K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495302. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2022-06-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.