Autumn Care Of Norfolk
1401 Halstead Avenue Revised, Norfolk, VA 23502 · For profit - Individual · 120 certified beds · (757) 857-0481 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its payroll-based staffing rating is low (2/5)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.1% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.8% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.3% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 24.4% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.8% | 15.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 10.6% | 20.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.3% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.3% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.5% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 57.0% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 15.7% | 22.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 8.5% | 11.5% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.0%CMS range 38.4–69.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.3%CMS range 5.5–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 80.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 3.8–11.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.72 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 114.8 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.22 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.67 hrs/resident/day on weekends vs 3.45 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.56 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 10 most serious are shown; the remaining 33 are one tap away and print in full.
- Potential for harm · E2023-01-13 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interviews, and clinical record review, the facility staff failed to notify the resident, the Physician and/or Practitioner that the scheduled medications were not administered as ordered for one of 43 residents (Resident #149) in the survey sample. The findings included: The scheduled intravenous (IV) antibiotic Daptomycin Solution Reconstituted was not administered on 1/6/23, 1/7/23, 1/8/23 and 1/9/23. Resident #149 was originally admitted to the facility 1/6/23 after an acute care hospital stay. The resident had never been discharged from the facility. The resident's diagnoses included diabetes, osteomyelitis of the left foot resulting in a partial resection of the remnant of the left second toe, and amputation of toes number 3-5 of the left foot. The resident had not been at the facility long enough to have an MDS assessment completed therefore the following information was gleaned from the nursing admission note dated 1/6/23 at 4:13 p.m. The assessment revealed the resident was alert and oriented to person, place, and time, could make his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-13 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility staff failed to conduct a comprehensive Minimum Data Set (MDS) assessment within 14 calendar days after admission, for three of 43 residents (Resident #152, #153, and #200), in the survey sample. The findings included: 1. The facility staff failed to complete an admission MDS assessment for Resident #152 within 14 calendar days. Resident #152 was admitted to the facility 12/28/22 after an acute care hospital stay. The resident had never been discharged from the facility. The resident's diagnosis included multiple myleoma. Upon review of the MDS assessment on 1/11/23 under information, the assessment was noted to be incomplete. The admission MDS assessment for Resident #152 should have been completed on 1/10/23. 2. The facility staff failed to complete an admission MDS assessment for Resident #153 within 14 calendar days. Resident #153 was admitted to the facility 12/19/22 after an acute care hospital stay. The resident had never been discharged from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-13 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, staff and resident interviews and facility document review, the facility staff failed to provide pharmaceutical services that assured medications were acquired timely to meet the needs of one of 43 residents in the survey sample, Resident #149. The findings included: The facility staff failed to procure the intravenous (IV) antibiotic Daptomycin Solution Reconstituted timely to prevent Resident #149 from missing dosages for a Complicated skin and skin structure infections (cSSSI). Resident #149 was originally admitted to the facility 1/6/23 after an acute care hospital stay. The resident had never been discharged from the facility. His diagnoses included diabetes, osteomyelitis of the left foot resulting in a partial resection of the remnant of the left second toe, amputation of toes number 3-5 of the left foot. The resident had not been at the facility long enough to have an MDS assessment completed therefore the following information is gleamed from the nursing admission note dated 1/6/23 at 4:13 p.m. The assessment revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-13 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, and clinical record reviews, the facility staff failed to ensure the physician was informed of the pharmacist Monthly Regimen Review (MMR) recommendation for medication changes for three out of 43 residents (Resident #66, #81, and #2) in the survey sample. The findings included: 1. The facility staff failed to ensure the physician was informed of the pharmacist recommendation to decrease the medication Zantac 20 mg twice a day to 20 mg daily at bedtime. Resident #66 was originally admitted to the facility on [DATE]. Diagnosis included but were not limited to Gastroesophageal reflux disease (GERD). Resident #66's Minimum Data Set (MDS - an assessment protocol) quarterly assessment with an Assessment Reference Date (ARD) of 09/19/22 coded Resident #66 on the Brief Interview for Mental Status (BIMS) with a score of 15 out of a possible score of 15 indicating no cognitive impairment. A review of Resident #66's Medication Administration Record (MAR) for January 2022, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-13 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation during medication pass and pour, resident interviews, staff interviews, and clinical record review, the facility staff failed to assure residents were free of significant medication errors for one of 43 residents (Resident #149), in the survey sample. The findings included: The facility staff failed to ensure Resident #149 was administered the IV antibiotic Daptomycin to maintain a therapeutic level in the blood as it eradicated a complicated skin infection. Resident #149 was originally admitted to the facility 1/6/23 after an acute care hospital stay. The resident had never been discharged from the facility. His diagnoses included diabetes, osteomyelitis of the left foot resulting in a partial resection of the remnant of the left second toe, amputation of toes number 3-5 of the left foot. The resident had not been at the facility long enough to have an MDS assessment completed therefore the following information is gleamed from the nursing admission note dated 1/6/23 at 4:13 p.m. The assessment revealed the resident was alert and oriented to person, place, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and policy review, the facility staff failed to ensure two of three residents (Resident (R) 24 and R74) reviewed for Activities of Daily Living (ADL), out of a sample of 34 residents, received nail care. The findings include: A review of the Morning Care/AM Care policy, provided by the facility with a revision date of 09/01/22, revealed Morning care will be offered each day to promote resident comfort, cleanliness, grooming, and general well-being. Residents who are capable of performing their own personal care are encouraged to do so but will be provided with setup assistance if needed. Showers and baths are scheduled three times weekly or more or less often according to resident preference. Continued review of the policy revealed provide nail care supplies and 3. Perform hand hygiene and provide privacy. Use standard precautions, as necessary. 1. During an observation on 01/10/23 at 1:04 PM, revealed R24 had long fingernails with dark debris underneath the nails on the left hand. An observation on 01/11/23 at 4:15 PM with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, and clinical record review, the facility staff failed to ensure one of 40 residents (Resident #7) in the survey sample who were unable to carry out activities of daily living received the necessary services to maintain adequate toenail care. The findings include: The facility staff failed to ensure podiatry services were provided to Resident #7. Resident #7 was originally admitted to the facility on [DATE]. Diagnoses for Resident #7 included but not limited to Type II Diabetes Mellitus and Venous Insufficient (chronic/peripheral.) The most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 12/08/22 coded the resident on the Brief Interview for Mental Status (BIMS) with a score of 9 out of a possible score of 15, which indicated moderate cognitive impairment for daily decision-making. Resident #7 was coded to require total dependence of one with toilet use and bathing, extensive assistance of two with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, staff interviews and facility document review, the facility staff failed to ensure residents on hemodialysis had orders for the treatment as well as transportation to the dialysis center for one of 43 residents in the survey sample, Resident #249. The findings included: Resident #249 was admitted to the facility on [DATE] and discharged on 9/26/21 to an acute hospital. Diagnoses for Resident #249 included but were not limited to unspecified diastolic congestive heart failure and renal failure with dependence on hemodialysis. The current Minimum Data Set (MDS), a 5-day Scheduled Assessment with an Assessment Reference Date (ARD) of 08/27/21 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of a possible 15. This indicated Resident #249 cognitive abilities for daily decision-making were moderately impaired. In section G(Physical functioning) the resident was coded as requiring extensive assistance from one person with bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of medication pass and pour, staff interviews, clinical record review, and facility documentation, the facility staff failed to ensure they were free of medication error rate of 5 percent (%) or greater. During the medication observation, there were twenty-seven (27) opportunities for error, two (2) medication errors were observed which resulted in a medication error rate of 7.41%. The resident involved in the medication error rate was Resident #66. The findings included: On 01/10/23 at approximately 11:45 a.m., a medication pass and pour observation was conducted with License Practical Nurse (LPN) #4. The LPN was unable to locate Resident #66's Lasix (Furosemide) 40 milligrams (mg) and Metoprolol Tartrate tablet 50 mg inside the medication cart. On the same day at approximately 12:10 p.m., the LPN stated she had contacted the physician to inform the above medications were not available with new orders to hold the above medications until they arrive from pharmacy. The above medications were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-13 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interview, clinical record review, and facility documentation, the facility staff failed to ensure one (1) resident (Resident #200) in the survey sample of 43, received rehab services as recommended by the physician. The findings included: Resident #200 was admitted to the nursing facility on 12/23/22. Diagnoses for Resident #200 included but are not limited to wedge compression fracture of second lumbar vertebra. The admission Minimum Data Set (MDS) had not been completed. A review of Resident #200's Physician Order Summary (POS) for January 2022 revealed an order to admit to Skilled Nursing Facility (SNF) for Skilled Care under the care (name of physician) starting 12/26/22. Further review of the POS revealed an order dated 12/26/22 for an evaluation and treatment for Physical, Occupational and Speech therapy. During the initial tour on 01/10/23 at approximately 2:28 p.m., an interview was conducted with Resident #200. Resident #200 stated he was admitted to the facility for rehab services over two (2) weeks ago and he was still waiting. He stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · D2023-01-13 · tag F0885 — failed to notify residents/families about COVID-19 — isolatedReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and review of facility documents, the facility staff failed to inform residents, their representatives, and families of those residing in the facility by 5 p.m., the next calendar day following the occurrence of confirmed infection of COVID-19 or include cumulative updates for residents, their representatives, and families at least weekly with mitigating actions implemented to prevent or reduce the risk of transmission. The findings included: A review of facility documents revealed on 11/25/22 a staff member tested positive for COVID-19 and by 12/1/22 twenty staff were positive for COVID-19. On 11/27/22 twenty-four residents tested positive for COVID-19 and by 12/1/22 a total of 32 residents tested positive for COVID-19. On 12/1/22 the facility's staff issued a letter titled Confirmed or Probable COVID-19 Cases. The letter read unfortunately, despite our efforts, like so many other communities, like ours we too have had additional staff and resident test positive for COVID-19. While this is not unexpected, it still saddens us, and our hearts go out to those…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-09-20 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide the required documentation at the time of a transfer to the hospital for three of 44 residents in the survey sample, Residents #13, #33, and #108. The findings include: 1. Resident #13 was admitted to the facility on [DATE] with diagnoses that included but were not limited to muscle weakness, heart failure, high blood pressure, repeated falls, and dementia. Resident #13's most recent MDS (minimum data set) assessment was a significant change assessment with an ARD (assessment reference date) of 6/19/19. Resident #13 was coded as being severely impaired in cognitive function scoring 99 out of possible 15 on the BIMS (Brief Interview for Mental Status) exam. Review of Resident #13's clinical record revealed that he was sent out to the hospital on two occasions; 9/14/19 and 9/15/19. The following note was documented on 9/14/19: Resident had fall this shift. Neuro checks and vitals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-09-20 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that facility staff failed to provide activities to support the physical, mental, and psychosocial well-being of two of 44 residents in the survey sample, Resident #96 and #31. The findings Include: 1. Resident #96 was admitted to the facility on [DATE] with diagnoses that included but were not limited to anoxic brain damage, gastronomy status (feeding tube), and post stroke. Resident #96's most recent comprehensive MDS (minimum data set) assessment with an admission assessment with an ARD (assessment reference date) of 5/22/19. Resident #96 was coded in Section B (Hearing, Speech , Vision) as being in a persistent vegetative state. Section F (Preferences for Customary Routine and Services) could not be filled out or completed due to the his vegetative state. On 9/10/19 through 9/12/19 several observations were made of Resident #96. He was lying in bed with television on. Resident #96 could not verbally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, clinical record review and facility documentation review the facility staff failed to failed to provide evidence a care plan meeting was held and/or invite 1 of 44 residents to attend their person centered care plan meeting (Resident #264) in the survey sample. The findings included: Resident #264 was admitted to the facility on [DATE]. Diagnosis for Resident #264 included but not limited to Acute Kidney Failure. Resident #264's Minimum Data Set (MDS-an assessment protocol), a 14-day assessment with an Assessment Reference Date of 08/19/19, coded Resident #264's Brief Interview for Mental Status (BIMS) score of 14 out of a possible score of 15 indicating no cognitive impairment. During the initial tour on 09/17/19 at approximately 11:41 a.m., an interview was conducted with Resident #264 who stated, No one has ever given me a letter or invited me to attend a care plan meeting. An interview was conducted with the Social Worker (SW) on 09/18/19 at approximately 11:24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and facility documentation review, the facility staff failed to ensure resident rights were maintained for a facility initiated room change for 1 of 44 residents (Resident #264) in the survey sample. The findings included: Resident #264 was admitted to the facility on [DATE]. Diagnosis for Resident #264 included but not limited to Acute Kidney Failure. Resident #264's Minimum Data Set (MDS - an assessment protocol), a 14-day assessment with an Assessment Reference Date of 08/19/19 coded Resident #264's Brief Interview for Mental Status (BIMS) score of 14 out of a possible score of 15 indicating no cognitive impairment. In addition, the MDS coded Resident #264 total dependence of one with bathing, extensive assistance of two with transfer, extensive assistance of one with dressing, hygiene, bed mobility and toilet use for Activities of Daily Living. During the initial tour on 09/17/19 at approximately 11:41 a.m., Resident #264 voiced concerns that she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews the facility staff failed to ensure 1 of 44 residents (Resident #74) mobility wheelchair was in good repair. Resident #74's wheelchair had a worn, torn and cracked left armrest pad. The findings included: Resident #74 was admitted to the facility on [DATE]. Diagnoses for Resident #74 included but not limited to, Metabolic Encephalopathy. The current Minimum Data Set (MDS), a 14-day assessment with an Assessment Reference Date (ARD) of 07/16/19 coded the resident with a 08 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. In addition, the MDS coded Resident #74 requiring extensive assistance of one with transfer, dressing, eating, hygiene, bathing, bed mobility and toilet use. The MDS also included extensive assistance of one on and off the unit. The MDS was coded under section G 0600 for wheelchair for mobility devices. During the initial tour of the facility on 09/17/19 at approximately 11:00 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide written bed hold notification at the time of a facility-initiated transfer for one of 44 residents in the survey sample, Resident #33. The findings included: Resident #33 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to, urinary tract infection, Parkinson's disease, occlusion of the bilateral carotid arteries, presence of cardiac pacemaker, type two diabetes and Bipolar disorder. Resident #33's most recent MDS (Minimum Data Set) assessment was a 14 day scheduled assessment with an ARD (assessment reference date) of 7/2/19. Resident #33 was coded as being cognitively intact scoring 15 out of possible 15 on the BIMS (Brief Interview For Mental Status) exam. Review of Resident #33's nursing notes revealed the resident had been transferred to the hospital on 6/7/19 and was admitted back to the facility on 6/18/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview and clinical record review the facility staff failed to ensure that the Minimum Data Set (MDS) assessment accurately reflected 2 residents (Resident #84, #116) of 44 residents in the survey sample. The findings included: 1. For Resident #84, the facility staff coded an inaccurate active diagnosis. Resident #84 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Viral Hepatitis and Diabetes Mellitus. Resident #84's Quarterly Minimum Data Set (MDS-an assessment protocol) with an Assessment Reference Date of 08/10/2019 was coded with a BIMS (Brief Interview for Mental Status) score of 14 indicating no cognitive impairment. In addition, the Minimum Data Set coded Resident #84 as requiring extensive assistance of 1 with bed mobility and dressing and total dependence of 1 with toilet use, personal hygiene and bathing. On 09/19/2019 review of Resident #84's diagnosis information in the clinical record revealed a diagnosis of Chronic Viral Hepatitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Facility staff failed to ensure the baseline care plan for one of 44 residents in the survey sample, Resident #214, included care for her fractured right shoulder and right femur. The findings include: Resident #214 was admitted to the facility on [DATE] with diagnoses that included but were not limited to, fracture of upper end of right humerus, type two diabetes mellitus, and dementia without behavioral disturbance. Resident #214 did not have a completed MDS (Minimum Data Set) assessment as it was not due. Review of Resident #214's September 2019 POS (physician order sheet) revealed the following orders written on 9/12/19: Continue use of sling to right arm. No range of motion to shoulder. Continue hand and wrist (physical therapy). RLE (right lower extremity) - partial weight bearing only. Review of a physical therapy note dated 9/13/19, documented the following: 74 yr (year) old was hospitalized after falling on steps after tripping on her clothes while trying to go down steps without rails to go do laundry.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, family interview, staff interview, facility document review, and clinical record review, it was determined that facility staff failed to develop an activity care plan for one of 44 residents in the survey sample, Resident #96. The findings include: Resident #96 was admitted to the facility on [DATE] with diagnoses that included but were not limited to, anoxic brain damage, gastronomy status (feeding tube), and post stroke. Resident #96's most recent comprehensive MDS (Minimum Data Set) assessment with an admission assessment with an ARD (assessment reference date) of 5/22/19. Resident #96 was coded in Section B (Hearing, Speech , Vision) as being in a persistent vegetative state. Section F (Preferences for Customary Routine and Services) could not be filled out or completed due to the his vegetative state. On 9/10/19 through 9/12/19 several observations were made of Resident #96. He was lying in bed with the television on. Resident #96 could not verbally respond when spoken to. Resident #96…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review, the facility staff failed to revise the comprehensive person centered care plan for 2 of 44 residents in the survey sample, Resident #68 and #13. The findings included: 1. The facility staff failed to revise Resident #68's comprehensive person centered care plan to remove the usage of an antidepressant medication. Resident #68 was admitted to the facility 11/17/15. Diagnoses for Resident #68 included but not limited to, Depression. Resident #68's MDS (Minimum Data Set), a significant change assessment with an Assessment Reference Date (ARD) of 07/22/19, coded Resident #68 with a BIMS (Brief Interview for Mental Status) score of 99 indicating short and long-term memory problems and with moderate cognitive impairment. Resident #68's person-centered comprehensive care plan with a revision date of 02/08/19 documented that Resident #68 uses antidepressant medication related to depression. The goal: will be free from discomfort or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and facility documentation review, the facility staff failed to follow physician orders for 1 of 44 residents (Resident #65) in the survey sample. The facility staff failed to follow physician orders for the application and removal of Icy Hot Patches to bilateral knees. The findings included: Resident #65 was admitted to the facility on [DATE]. Diagnosis for Resident #65 included but not limited to Muscle Weakness. Resident #65 Minimum Data Set (MDS-an assessment protocol), a quarterly with an Assessment Reference Date of 07/23/19 coded Resident #65's Brief Interview for Mental Status (BIMS) score of 15 out of a possible score of 15 indicating no cognitive impairment. In addition, the MDS coded Resident #65 as total dependence of two with transfer, extensive assistance of two with bathing, bed mobility and toilet use, extensive assistance of one with dressing and hygiene. Resident #65's Comprehensive person-centered care plan with a revision date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide treatments per physician's order to promote the healing of a pressure ulcer for one of 44 residents in the survey sample, Resident #108. The findings include: Resident #108 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to enlarged prostate, retention of urine, and high blood pressure. Resident #108's most recent MDS (Minimum Data Set) was a five day scheduled assessment with an ARD (assessment reference date) of 8/27/19. Resident #108 was coded as being severely impaired in cognitive function scoring 99 out of possible 15 on the BIMS (Brief Interview for Mental Status) exam. Resident #108 was coded in Section M (skin conditions) as having one Stage 4 (1) and two unstageable pressure ulcers* (2). Review of Resident #108's weekly wound reports revealed that Resident #108 had a stage 4 pressure ulcer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, facility document review and closed record review, it was determined that facility staff failed to prevent elopement of a known resident who wanders for one of 44 residents in the survey sample, Resident #114. The findings included: Resident #114 was admitted to the facility on [DATE] and discharged to the community on 02/07/2019. He was readmitted to the facility on [DATE] and discharged to the hospital on [DATE]. Diagnoses included but were not limited to, Unspecified Dementia without Behavioral Disturbance and Post Traumatic Stress Disorder. Resident #114's admission Minimum Data Set (MD-an assessment protocol) with an Assessment Reference Date of 03/18/2019 was coded with short term memory problems and long term memory problems and with moderately impaired cognitive skills for daily decision making. In addition, the Minimum Data Set coded Resident #114 as requiring supervision of 1 person for transfer, walking in room, walking in corridor, locomotion on unit and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview and clinical record review it was determined that facility staff failed to obtain an order for a indwelling catheter for one of 44 residents in the survey sample, Resident # 108. The findings included: Resident #108 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Obstructive Uropathy and Dementia. Resident #108's most recent Minimum Data Set (MDS-an assessment protocol) with an Assessment Reference Date of 08/27/2019 coded Resident #108 with short term memory problems and long term memory problems and with severely impaired cognitive skills for daily decision making. In addition, the Minimum Data Set coded Resident #108 as requiring extensive assistance of 1 with dressing, eating and personal hygiene, extensive assistance of 2 with bed mobility and transfer, total dependence of 1 with bathing and total assistance of 2 with toilet use. On 09/19/ 2019 at approximately 11:00 a.m., Resident #108 was observed lying in bed with an indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that facility staff failed to act upon pharmacy recommendations for one of 44 residents in the survey sample, Resident #17; and failed to include a timeframe in their policies and procedures for the monthly drug regimen review processes. The findings include: Resident #17 was admitted to the facility on [DATE] with diagnoses that included but were not limited to muscle weakness, cognitive communication deficit, high blood pressure, type two diabetes and major depressive disorder. Resident #17's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (assessment reference date) of 6/22/19. Resident #17 was coded in section N (Medications) as receiving one anticoagulant (blood thinner) in the last seven days. Review of Resident #17's clinical record revealed the following pharmacy recommendation was made in January, February and March of 2019: (Name of Resident #17) receives apixaban…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-09-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and facility documentation review, the facility staff failed to ensure a complete and accurate clinical record for 1 of 44 residents (Resident #65) in the survey sample. The findings included: The facility staff failed to ensure Resident #65's Treatment Administration Record (TAR) was accurate for the application of Icy Hot Patches to bilateral knees. Resident #65 was admitted to the facility on [DATE]. Diagnosis for Resident #65 included but not limited to, Muscle Weakness. Resident #65's Minimum Data Set (MDS-an assessment protocol), a quarterly assessment with an Assessment Reference Date of 07/23/19 coded Resident #65's Brief Interview for Mental Status (BIMS) score of 15 out of a possible score of 15 indicating no cognitive impairment. In addition, the MDS coded Resident #65 total dependence of two with transfer, extensive assistance of two with bathing, bed mobility and toilet use, extensive assistance of one with dressing and hygiene. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-09-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility document review, the facility staff failed to provide the resident or residents representative education regarding the benefits and potential side effects of influenza immunization for 2 of 44 residents in the survey sample, Residents #54, #84. The findings included: 1. Resident #54 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Cerebral Palsy and Dementia. Resident #54's Minimum Data Set (MDS an assessment protocol) with an Assessment Reference Date of 07/12/2019 was coded with a BIMS (Brief Interview for Mental Status) score of 14 indicating no cognitive impairment. In addition, Section O - Influenza Vaccine was coded as-the resident did not receive the influenza vaccine in this facility for this year's influenza season. The reason influenza vaccine not received-Offered and declined. On 09/19/2019 at approximately 12:00 p.m., the surveyor requested documentation evidencing that Resident #54 and/or the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-02-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and staff interviews, the facility staff failed to maintain the residents environment in a clean, safe and comfortable manner. During the environment inspection on 2/6/18 through 2/14/18 the facility failed to ensure housekeeping and maintenance services were provided to maintain a sanitary, orderly and comfortable environment. The findings included: On the Two Hundred Unit: room [ROOM NUMBER] was observed to have a large cracked in the wall at bed A. The rubber base board was observed to be coming off at the right corner of the sink. room [ROOM NUMBER] was observed to have a very rusty over bed light fixture. The corner wall guard next to the sink was observed to be ill repaired. The wall next to the bathroom was observed to have peeling paint. On the Three Hundred Unit: room [ROOM NUMBER] was observed to have a hole in the wall that measured approximately one inch wide and 7 inches long at the window side of the room. room [ROOM NUMBER] was observed to have the dresser drawers coming…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-02-14 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation review, the facility failed to revise comprehensive person centered care plans for 3 of 56 residents (Residents #87, #88 and #51 in the survey sample). 1. The facility staff failed to revise Resident #87's person centered care plan to include resident options with rehab services. 2. The facility staff failed to revise Resident #88's person centered care plan to include hospice services. 3. The facility staff failed to revise the care plan for Resident #51 to include the need for a CPAP unit. The findings included: 1. Resident #87 was originally admitted to the nursing facility on 01/10/2018. Diagnosis for included but not limited to *Enterocolitis due to *Clostridium Difficle (C-Diff). *Enterocolitis is an inflammation involving both the large and small intestines. *C-Diff is a bacterium that causes diarrhea (https://medlineplus.gov/clostridiumdifficileinfections.html). The current Minimum Data Set (MDS) with an Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to ensure adequate respiratory care for 3 of 56 residents in the survey sample (Residents #51, #7, and #84). 1. The facility staff failed to ensure a Continuous Positive Air Pressure (CPAP) device was on Resident #51 per Physician Orders, and failed to ensure Resident #51 had a filter in her nebulizer. 2. The facility staff failed to ensure a CPAP device was on Resident #7, failed to ensure the CPAP unit was cleaned per facility Policy and Procedure, and failed to ensure Resident's nebulizer filter was changed. 3. The facility staff failed to ensure CPAP device was on Resident #84. The findings included: 1. Resident #51 was admitted to the facility on [DATE]. Diagnoses for Resident #51 included but not limited to Heart Failure, Chronic Obstructive Pulmonary Disease and Diabetes. Resident #51's Quarterly Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility documentation review, in the facility staff failed to ensure foods were stored and prepared in a sanitary manner. The findings included: During the initial kitchen tour on 2/6/18 at approximately 10:30 AM, the following were observed: 1 opened French dressing with dressing dripping down the sides with no open date 1 staff water stored in the main Kitchen Refrigerator 1 can opener with sticky black substance on the blade 1 spray bottle of bleach sitting in the main kitchen area on top of the handwashing sink trash can On 2/14/18 at approximately 11:15 AM, an observation was made of the steam table base. Food particles of 1 small orange square looking like a piece of carrot and some beige substances floating in the water under the steam trays. A Dietary Staff member # was asked when the steam tray table was cleaned and he stated, it was cleaned at the end of the day. When asked what the items were floating in the water he stated, the orange item was a carrot from the previous day's meal. Then asked, if it is a carrot from yesterdays…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-02-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to maintain an infection prevention and control program to provide safe and sanitary environment and to help prevent the development and transmission of communicable disease and infection for 3 of 56 residents in the survey sample (Residents #7, #105, and #365), and in the facility Dining Room. The facility also failed to maintain an effective infection control system to prevent nosocomial infections. 1. The facility staff failed to ensure infection control measures were implemented in Continuous Positive Airway Pressure (CPAP) care for Resident #7. 2. The facility staff failed to ensure infection control measures were implemented between feeding of Residents in the Dining Room. 3. The facility staff failed to maintain an effective Infection Control Program to prevent nosocomial infections (Nosocomial-originating or taking place in a hospital or other health care facility);…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility document review, the facility staff failed to assess a resident for self-administration of medications for 1 of 56 residents (Resident #42) in the survey sample. The facility staff failed to assess Resident #42 for self-administration of Saline Nasal Spray Solution. The findings included: Resident #42 was originally admitted to the facility on [DATE]. Diagnosis for Resident #42 included but are not limited to Atrial Fibrillation. The current Minimum Data Set (MDS) a quarter with an Assessment Reference Date (ARD) of 12/14/17 coded the resident with a 15 of a total possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. During medication pass and pour on 02/09/18 at approximately 5:06 p.m., a bottle of Saline nasal spray was located on the resident's nightstand. The surveyor asked the License Practical Nurse (LPN) #4 if the Saline Nasal Spray should be at resident's bedside, she replied, Yes, there's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-14 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation, the facility staff failed to ensure Medicare Beneficiary Notices in accordance with applicable Federal regulations, were issued to 1 of 56 residents (Residents #22) in the survey sample. The findings included: Resident #22 was admitted to the nursing facility on 9/26/17 with diagnoses that included heart failure and generalized weakness. The Minimum Data Set (MDS) assessment dated [DATE] was a quarterly and coded the resident with a 13 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) which indicated the resident had no problems in the skills needed for daily decision making. On review of the Beneficiary Notification Checklists provided by the facility it was noted that Resident #22 was not listed for having been issued the SNF ABN (Skilled Nursing Facility-Advanced Beneficiary Notice, form CMS-10055). The resident had received a NOMNC (Notice of Medicare Provider Non-Coverage- form CMS-10123), however no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-14 · tag F0642 — isolatedEnsure a qualified health professional conducts resident assessments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation, the facility staff failed to assure that 1 of 56 residents (Resident #105) in the survey sample received a complete and accurate assessment. The findings include: Resident #105 was admitted to the facility on [DATE]. Diagnosis for Resident #105 included but not limited to Major Depressive Disorder. Resident #105's MDS with an Assessment Reference Date of 01/24/18 coded the resident with a BIMS score of 11 out of a possible 15, indicating moderate cognitive impairment. In addition, the MDS coded Resident #105 requiring total dependence of two with transfers, dependence of one with dressing, eating and toilet use, extensive assistance of one with bed mobility, personal hygiene and bathing. In addition, under section J under (Health Conditions) asked the question, Should Pain Assessment be Conducted the MDS was coded yes; continued review of the MDS under section J was also marked with all dashes. An interview was conducted with MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-02-14 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to ensure the baseline care plan summary was provided for 2 residents of 56 in the survey sample (Resident #313 and Resident #365). The findings included: Resident #313 was admitted to the facility on [DATE]. Diagnoses for Resident #313 included but are not limited to Asthma and Diabetes. Resident #313's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/2/18, coded Resident #313 with short and long term memory problems and with severely impaired cognitive skills for daily decision making. Resident #313 was totally dependent on two staff for bed mobility, transfers, dressing and personal hygiene. Resident #313 was coded with a wheel chair for mobility device. Resident #313 balance was assessed as not steady, only able to stabilize with staff assistance. The Administrator was asked how the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-02-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and review of the facility's documentation, the facility staff failed to ensure the necessary treatment was provided to prevent infection and promote healing for 1 of 56 residents (Resident #365) in the survey sample. The facility staff failed to ensure during wound care a standard to promote healing and prevent the spread of infection. The findings included: Resident #365 was admitted to the facility on [DATE]. Diagnosis for Resident #365 included but not limited to *Methicillin Resistant Staphylococcus Aureus Infection (MRSA) and *Unstageable sacral pressure ulcer wound. *MRSA is a bacterium that causes infections in different parts of the body. It is tougher to treat than most strains of staphylococcus aureus or staph - because it is resistant to some commonly used antibiotics. *Pressure Ulcer is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury can present…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-02-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and facility documentation review, the facility staff failed ensure appropriate care of a catheter for 1 of 56 residents (Resident #25) in the survey sample. Resident #25's suprapubic catheter bag was observed on the floor inside its protective cover. The findings included: Resident 25 was admitted to the facility on [DATE]. Diagnosis includes but limited to *Benign Prostatic Hyperplasia (BPH). *Benign Prostatic Hyperplasia (BPH) is a nonmalignant, non-inflammatory enlargement of the prostate, most common among men over [AGE] years of age (Mosby's Dictionary of Medicine, Nursing and Health Professions). The current Minimum Data Set (MDS) a comprehensive assessment with an Assessment Reference Date (ARD) of 02/1/17, coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating cognitive impairment. In addition, the MDS coded Resident #10 with dependent of one with bathing, extensive assistance of two with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-14 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to ensure 1 Resident (Resident #313) of 56 in the survey sample was assessed and given measures for pain control during the 4.25 hours she remained sitting in her wheel chair. The findings included: Resident #313 was admitted to the facility on [DATE]. Diagnoses for Resident #313 included but are not limited to Asthma, Adult Failure to Thrive and Diabetes. Resident #313's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) 2/2/18 coded Resident #313 with short and long term memory problems and coded Resident #313 severely impaired cognitive skills for daily decision making. The Resident was unable to answer pain presence on the admission MDS. Staff assessment for pain included: non-verbal sounds and facial expressions. The Resident was scored a 2 for indicators of pain or possible pain, meaning pain/possible pain was observed 3 to 4 days in the last 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and facility documentation review, the facility staff failed to ensure one medication cart for 1 of 2 units (Unit 1) was stored in a secured location, accessible to designated staff only. The facility staff failed to ensure medication cart containing medication in the hallway was locked when not in direct sight of the nurse. The findings include: During the initial tour of the facility on 2/6/18 at approximately 9:10 a.m., the medication cart on the front hall was observed unlocked when not in direct view of the nurse. Residents were observed walking past the cart. On the same day at approximately 9:15 a.m., an interview was conducted with the Director of Nursing (DON) who stated, The nurse should have ensured the medication cart was secure before she left her cart. An interview was conducted with License Practical Nurse (LPN) #1 on 2/6/18 at approximately 9:20 a.m., who stated, I thought I had locked my medication cart; I went to get a name badge so the surveyors could identify me. The surveyor asked the unit manager if the medication cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-02-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to ensure complete documentation for Medication Administration Records for 3 Residents out of 56 in the survey sample (Resident #58, Resident #67, and Resident #8). The findings included: 1. Resident #58 was readmitted to the facility on [DATE]. Diagnoses included but were not limited to Diabetes, Right Below the Knee Amputation, Non-Alzheimer's Disease and Seizure disorder. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/27/17 coded Resident #58 as scoring a 15 out of a possible 15 on the BIMS (Brief Interview for Mental Status), indicating no cognitive impairment. The Resident required supervision with 1 staff assistance for bed mobility, transfer, locomotion on and off the Unit, and personal hygiene. The Resident required Extensive Assistance with one staff for toilet use and bathing. The Comprehensive Person Centered Care Plan with a revision date of 4/20/17 identified the resident was at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-02-14 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, the facility staff failed to ensure the Medical Director attended and signed the quarterly Quality Assurance (QA) meetings. The findngs included: On 02/13/18 1:39 PM an interview was conducted with the Administrator regarding the facility's Quality Assessment and Assurance (QAA) program. The quarterly sign in sheets acknowledging committee members attendance were reviewed for 3/19/17, 5/11/17, 8/25/17, and 10/27/17. On the 10/27/17 QAA sign in sheet, it was identified that the Medical Director's signature was not present. There was no other staff identifed as a designee for the Medical Director on the sign in sheet. The facility policy titled, QAPI (Quality Assurance and Performance Improvement) effective 11/28/17 documented in part, as follows: 4). The facility will maintain a QAPI committee consisting at a minimum of: b) The Medical Director or his or her designee; 8). A separate sign-in sheet will be maintained with the date of the meeting and Committee member name, title, and signature to be provided, as requested, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SABER HEALTHCARE GROUP — 126 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.9 | +1.1 vs chain |
| Health inspection | 3 of 5 | 2.6 | +0.4 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 125 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 125; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SHG AUTUMN, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 03/01/2016 |
| OHI ASSET (VA) NORFOLK, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 03/01/2016 |
| VOLPE, BENJAMIN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNF | — | since 03/01/2019 |
| WEISBERG, WILLIAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | — | since 03/01/2016 |
| NICOLUZAKIS, GREGORY | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 03/01/2019 |
| SHG MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2019 |
| JACKSON, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/28/2022 |
| PEASE, ASHLEI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/07/2022 |
| CIBC BANK USA | Organization | ADP OF THE SNF | — | since 03/31/2021 |
| CITRIN COOPERMAN ADVISORS LLC | Organization | ADP OF THE SNF | — | since 03/01/2016 |
| SABER GOVERNANCE LLC | Organization | ADP OF THE SNF | — | since 09/01/2019 |
| SABER HEALTHCARE GROUP LLC | Organization | ADP OF THE SNF | — | since 03/01/2016 |
| SHG MT, LLC | Organization | ADP OF THE SNF | — | since 11/03/2025 |
| WALKER & ASSOCIATES PC | Organization | ADP OF THE SNF | — | since 03/01/2016 |
| TADROS, NABIL | Individual | ADP OF THE SNF | — | since 01/01/2008 |
CMS files one row per role, so the 26 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $895K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495253. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-01-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.