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Waterside Health & Rehab Center

249 South Newtown Rd, Norfolk, VA 23502 · For profit - Corporation · 197 certified beds · (757) 892-5500 Medicare & Medicaid certified

Call the home — (757) 892-5500 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jun 2023Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$8,375 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,375 in federal fines (most recent 2023-11-29)
  • its facility-reported quality-measure rating is low (2/5)
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
249 S Newtown Rd · (757) 892-5520 · Call to confirm hours
Pharmacy
6160 Kempsville Cir Ste 104A · (757) 800-1601 · Call to confirm hours
Grocery
6157 E Virginia Beach Blvd · (757) 222-5539 · Call to confirm hours
Park
Arrowhead Es · Typically dawn to dusk
Place of worship
301 S Newtown Rd · (757) 461-5041

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.1%14.9%15.4%worse
Long-stay residents who lose too much weight6.2%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.8%1.6%2.0%typical
Long-stay residents with depressive symptoms2.1%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.5%3.6%3.3%better
Long-stay residents whose ability to walk worsened14.5%15.6%16.1%typical
Long-stay residents on antianxiety or hypnotic medication16.2%20.6%18.9%better
Long-stay residents given the seasonal flu vaccine98.2%94.0%95.3%typical
Long-stay residents with pressure ulcers10.9%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control7.9%21.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table3.5%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication2.0%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine54.1%73.6%79.4%worse
Short-stay residents rehospitalized after admission34.5%22.3%22.6%worse
Short-stay residents with an outpatient ER visit11.3%11.5%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.581.521.67worse
Long-stay outpatient ER visits per 1,000 resident days1.811.481.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 116 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.5%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
28.1%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 28.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.5%CMS range 47.2–69.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 8.0–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge34.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting88.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.6–11.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
1.08
LPN hours/ resident / day
2.09
Aide hours/ resident / day
4.07
Total nurse hours/ resident / day
0.67
RN hoursweekends
35.8%
Total nursing turnover
24.1%
RN turnover

How full it usually is: this home is certified for 197 beds and averages 113.0 residents a day — about 57% occupied, or roughly 84 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.07 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.62 hrs/resident/day on weekends vs 4.25 on weekdays — 15% thinner on weekends. RN hours go from 0.99 to 0.67 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2023-06-23)
14
at the previous standard inspection (2019-12-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 13 most serious are shown; the remaining 39 are one tap away and print in full.

  • Actual harm · Gcited before2023-11-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, family interview, staff interviews, clinical record review, and review of facility documents, the facility staff failed to provide a necessary assistive device to prevent and protect a resident from fall related injuries (transfer the resident from a dialysis chair to a Geri-chair with a locking device to obtain optimal safety) which resulted in cervical-5 fracture which required a period of intubation and ventilation which constituted harm for one (1) of seven (7) residents (Resident #1), in the survey sample. The findings included: Resident #1 was originally admitted to the facility 1/20/23. The resident's current diagnoses included a history of cardiac arrest doing a procedure in 2019 with lasting effects from anoxic brain injury, a history of chronic respiratory failure with tracheostomy, a previous cervical neck fracture secondary to a fall, end stage renal disease requiring dialysis, a seizure disorder, chronic myoclonic jerks, and a history of multiple falls. The quarterly Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2018-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, closed record review, and in the course of a complaint investigation, the facility staff failed to ensure 2 residents (Resident #477 and #14) of 61 residents in the survey sample was free from accidents. Resident #477 sustained harm after the application of a hot compress resulted in second degree burns and the facility staff failed to ensure the Resident #14's mobility wheel chair was in safe operating condition. 1. Resident #477 sustained second degree burns after a hot compress was applied to his left hand. (A second degree burn is described according to the University of Rochester Medical Center as: the epidermis or top layer of skin appears red, and blistered and my be painful and swollen). 2. For Resident #14, the wheel chair had torn arms, a torn seat, and a torn back rest. Findings included: Resident #477 was admitted to the facility on [DATE] with diagnoses that include and were not limited to: Osteomyelitis of the vertebra (infection in the bones of neck),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2018-06-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and closed record review the facility staff failed for one (Resident #477) of 61 residents in the survey sample, to assess, prevent, and treat a penile injury caused by an indwelling catheter which resulted in a 2 cm (centimeter) split to the meatus (opening) of Resident #477's penis resulting in harm. For Resident #477, the facility staff failed to prevent an indwelling Foley catheter related injury. Findings included: Resident #477 was admitted to the facility on [DATE] with diagnoses that include and were not limited to: urinary retention, cystitis, osteomyelitis of the vertebra (infection in the bones of neck), bilateral upper extremities paralysis, Type 2 diabetes, drug abuse, respiratory failure, viral hepatitis C, and encephalopathy (damage or malfunction of the brain). An admission MDS 3.0 (Minimum Data Set) assessment for Resident #477 was dated 6/20/2017. The MDS coded Resident #477 with a BIMS (Brief Interview for Mental Status) score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, and staff interview, the facility staff failed to maintain a clean comfortable homelike environment for 1 of 50 residents (Resident #273), in the survey sample. The findings included: Resident #273 was originally admitted to the facility 6/1/2023 after an acute care hospital stay. The resident discharged from the facility on 6/21/23. The diagnoses included; a urinary tract infection (UTI), status post a kidney transplant and kidney stones. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/7/2023 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 12 out of a possible 15. This indicated Resident #273's cognitive abilities for daily decision making were intact. On 6/20/23 at approximately 1:53 p.m. an interview was conducted with Resident #273 in her room. The resident was reclined in on her bed, talking about the events which brought her to the facility and the plan for her to be discharged home 6/21/23 at 3:00 p.m. The resident stopped mid-sentence to ask the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-23 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, document review and facility policy review, the facility failed to protect seven out of seven residents (Resident (R) 71, R2, R64, R324, R225, R63, R56) reviewed for abuse, specifically the misappropriation of resident's property out of a total sample of 50 residents. This failure has the potential for misappropriation of property for other residents. Findings included: Review of the facility policy, Virginia Resident Abuse Policy dated 10/03/2022 (sic), revealed, Policy: This Facility will not tolerate . misappropriation of resident property by anyone. It is the facility's policy to investigate all allegations, suspicions and incidents of .misappropriation of resident property .Procedure: 7) Investigate: Once the Administrator and DON (Director of Nursing) are notified, an investigation of the allegation or suspicion will be conducted .The person investigating the incident should generally take the following actions: i. Interview the resident, the accused, and all witnesses .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review, the facility staff failed to send a copy of the Resident's Care Plan to include their goals for 1 of 50 residents (Resident #324) after being transferred and admitted to the hospital on [DATE]. The findings included: Resident #324 was originally admitted to the nursing facility on 04/02/22. Diagnosis for the resident included but are not limited to Gastrostomy and Trachoestomy. The most recent Minimum Data Set (MDS - an assessment protocol) a significant change with an Assessment Reference Date (ARD) of 02/23/23 coded Resident #324 with a 10 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating moderate cognitive impairment. The Discharge MDS assessments was dated for 12/10/22 - discharge return anticipated. Resident #324 was re-admitted to the nursing facility on 12/22/22. A review of Resident #324's clinical record indicated the resident was transferred to the local hospital on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to provide evidence that one of two residents (Resident (R) 102) reviewed for hospital transfers, out of a total sample of 50 residents, documentation that the resident and/or the resident representative were provided a written notice of transfer when the residents were transferred to the hospital. Findings included: Review of the facility policy Resident Discharge/Transfer Letter Policy, dated 04/19/2023 (sic), revealed, Policy: The Facility will complete discharge letters appropriately and according to all federal, state, and local regulations. Procedure: .D) Discharge notices must have the following components: 1. The reason for discharge/transfer, to include appropriate verbiage listed above. 2. The effective date of transfer/discharge. 3. The location to which the resident is transferred/discharge, this must be a specific address which has accepted the resident and is an appropriate location. 4. A statement that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility documentation review and clinical record review the facility staff failed send a copy of the Bed-Hold policy upon discharge/transfer for 1 of 50 resident's (Resident #324) that was transferred to the local hospital on [DATE]. The findings included: Resident #324 was originally admitted to the nursing facility on 04/02/22. Diagnosis for the resident included but are not limited to Gastrostomy and Trachoestomy. The most recent Minimum Data Set (MDS - an assessment protocol) a significant change with an Assessment Reference Date (ARD) of 02/23/23 coded Resident #324 with a 10 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating moderate cognitive impairment. The Discharge MDS assessments was dated for 12/10/22 - discharge return anticipated. Resident #324 was re-admitted to the nursing facility on 12/22/22. A review of Resident #324's clinical record indicated the resident was transferred to the local hospital on [DATE] related to clogged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-23 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review the facility staff failed to ensure a resident received a comprehensive Minimum Data Set (MDS) assessment not less than once every 12 months, within 366 days for 1 of 50 residents (Resident #41), in the survey sample. The findings included: Resident #41 was originally admitted to the facility 5/120/21 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included a seizure disorder, TBI, schizophrenia disorder, and high blood pressure. The quarterly MDS assessment with an assessment reference date (ARD) of 1/24/23 coded the resident as not having the ability to complete the Brief Interview for Mental Status (BIMS). The staff interview was coded for long and short term memory problems as well as severely impaired for daily decision making. During a review of the facility task, Resident assessments triggered Resident #41 for not having a Minimum Data Set (MDS) assessment completed for over 120 days. A review of completed MDS assessment for the resident revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on information gleamed during the closed record review and staff interview the facility staff failed to complete a Death in Facility tracking record for Resident #47. Resident #47 was originally admitted to the facility [DATE] after an acute care hospital stay. The current diagnoses included chronic respiratory failure, a seizure disorder, mini stroke and diabetes. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of [DATE] coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #47's cognitive abilities for daily decision making were intact. The closed record was categorized as hospitalization. A review of the discharge MDS revealed it was coded discharged return not anticipated. During the review of the clinical record a nurse's note date [DATE] at 4:50 a.m. read, the resident was transferred from the facility to the emergency department of a local hospital. Another nurse's note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and a clinical record review the facility's staff failed to develop a person-centered comprehensive care plan to include a seizure disorder for 1 of 50 residents (Resident #27), in the survey sample. The findings included: Resident #27 was originally admitted to the facility 4/7/23 after an acute care hospital stay. The resident was discharged to a local hospital on 5/30/23 and returned to the facility on 6/8/23. The current diagnoses included chronic respiratory failure, status post a subdural hematoma, a seizure disorder and pressure ulcers. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 4/13/23 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 3 out of a possible 15. This indicated Resident #27's cognitive abilities for daily decision making were severely impaired. A review of the clinical record revealed a nurse's noted dated 5/30/23 at 2:26 p.m. It read an order was received from the physician to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review and facility documentation review, the facility staff failed to revise the resident's person-centered care plan to include the application and removal of a right leg immobilize for 1 of 50 residents (Resident #75), in the survey sample. The findings included: Resident #75 was originally admitted to the facility 03/29/22. Diagnosis for Resident #75 included but not limited to difficulty in walking and muscle weakness. The most recent Minimum Data Set (MDS - an assessment protocol) a quarterly assessment with an Assessment Reference Date (ARD) of 05/24/23 coded Resident #75 with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. On 06/22/23 at approximately 11:33 a.m., Resident #75 observed sitting in her wheelchair with immobilize to right knee. On the same day at 4:05 p.m., right knee leg brace remained in place. Resident #75 observed sitting in her wheelchair on 06/22/23 at 11:33 a.m., with right knee immobilizer in place. The resident stated she always wears the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review the facility's staff failed to ensure appropriate care and services were provided to prevent/reduce complications while utilizing an indwelling catheter for 1 of 50 residents (Resident #27), in the survey sample. The findings included: Resident #27 was originally admitted to the facility 4/7/23 after an acute care hospital stay. The resident was discharged to a local hospital on 5/30/23 and returned to the facility on 6/8/23. The current diagnoses included chronic respiratory failure, status post a subdural hematoma, a seizure disorder and pressure ulcers. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 4/13/23 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 3 out of a possible 15. This indicated Resident #27's cognitive abilities for daily decision making were severely impaired. In section H0100 of the MDS assessment the resident was coded for utilizing an indwelling catheter. During the tour on 6/20/23 at approximately 1:25 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 39 citations
  • Potential for harm · D2023-06-23 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and clinical record review, the facility staff failed to ensure staff reviewed the risks and benefits of bed rail use with the Resident and/or Resident Representative prior to installation, provide documentation that the facility staff attempted alternatives or that they obtained consent for the use of bed rails prior to use for 1 of 50 residents (Resident #27), in the survey sample. Findings include: Resident #27 was originally admitted to the facility 4/7/23 after an acute care hospital stay. The resident was discharged to a local hospital on 5/30/23 and returned to the facility on 6/8/23. The current diagnoses included chronic respiratory failure, status post a subdural hematoma, a seizure disorder and pressure ulcers. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 4/13/23 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 3 out of a possible 15. This indicated Resident #27's cognitive abilities for daily decision making were severely impaired. In section G…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-23 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, and staff interview, the facility staff failed to maintain an effective pest control program so that the facility was free of gnats which was voiced by 1 of 50 residents (Resident #273), in the survey sample. The findings included: Resident #273 was originally admitted to the facility 6/1/2023 after an acute care hospital stay. The resident discharged from the facility on 6/21/23. The diagnoses included; a urinary tract infection (UTI), status post a kidney transplant and kidney stones. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/7/2023 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 12 out of a possible 15. This indicated Resident #273's cognitive abilities for daily decision making were intact. On 6/20/23 at approximately 1:53 p.m. an interview was conducted with Resident #273 in her room. The resident was reclined in on her bed, talking about the events which brought her to the facility and the plan for her to be discharged home 6/21/23 at 3:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-12-12 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to notify a representative of the Office of the State Long-Term Care Ombudsman of discharges to the hospital for 6 residents (Residents #63, #27, #71, #61, #37 and #62) of 43 residents in the survey sample. This deficiency is cited as Past Non-Compliance. The findings included: On 12/12/19 at approximately 3:13 PM an interview was conducted with the Corporate Nurse Consultant concerning the above. She stated, Ombudsman notification will fall under our past non compliance. A document was received shortly thereafter concerning discharge notices not being sent to the local state ombudsman by the previous director of social services for September or October. Corrective Action: The discharge notices will be sent to the ombudsman for those not previously sent. The Ombudsman was notified and he did confirm that he had not received notices for the past couple of months, but said that he is fine with us sending over a spread sheet monthly. How…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · E2019-12-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and review of the facility's policy, the facility staff failed to ensure food was stored under sanitary conditions. The finding included; On 12/10/19 at approximately 10:50 AM an initial tour of the kitchen was conducted with the Food Service Director (FSD). The following was observed during the tour: Located in the walk-in freezer-one opened and not sealed 5 lb. bag (1/2 full) of Chicken tenders with no opened date listed. Located in dry storage one opened bag of [NAME] Sugar (1/2 full) with no opened date. Located in the kitchen on the shelf was one bag of Red Raspberry Gelatin dessert mix. (1/4 mix left in bag) and one opened bag of [NAME] sauce with no opened date listed. Located in the reach in freezer was one opened, unsealed, and unlabeled bag of frozen vegetables with no opened date. Located in the reach in freezer was a 2 lb opened (sealed) brown bag of french fries with no opened date. The bag was not labeled with what the product was. One opened, 12 ounce bag of dry gravy mix (1/4 full) with no opened date. Policy: Storage of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-12 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews the facility staff failed to protect resident from public view during care for 1 resident (Resident #2), of 43 residents in the survey sample. The facility staff failed to ensure Resident #2's privacy was maintained during tracheostomy care. The findings included: Resident #2 was originally admitted to the facility on [DATE]. Diagnosis for Resident #2 included but are not limited to *Tracheostomy, Ventilator and Persistent Vegetative State. Resident #2's Minimum Data Set (MDS-an assessment protocol), a quarterly assessment with an Assessment Reference Date of 09/09/19, coded Resident #2 requiring total dependence of two with dressing, bed mobility, bathing, and toilet use, total dependence of one with hygiene and eating. On 12/12/19 at approximately 8:30 a.m., the Respiratory Therapist (RT) performed tracheostomy care with two surveyors present. While tracheostomy care was being provided on Resident #2's, the privacy curtain was not pulled nor was her door closed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-12 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to implement their abuse policies by failing to submit to the appropriate state agencies, a five day follow up investigation to a FRI (facility reported incident) that was reported on 1/7/19, for one of 43 residents in the survey sample, Resident #84. The findings included: Resident #84 was admitted to the facility on [DATE] with diagnoses that included but were not limited to hemiplegia (one sided paralysis) and aphasia (loss of ability to express speech) status post stroke, and type two diabetes. Resident #84 passed away on 10/15/19, therefore a closed record review was conducted. Resident #84's most recent comprehensive MDS (minimum data set) assessment was an significant change assessment with an ARD (assessment reference date) of 10/15/19. Resident #84 was coded as being severely impaired in cognitive function scoring 99 out of possible 15 on the BIMS (Brief Interview for Mental Status) exam.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, it was determined that facility staff failed to submit the results of an investigation within 5 working days of an allegation of neglect reported on 1/7/19 to the appropriate state agencies for one of 43 residents in the survey sample, Resident #84. The findings included: Resident #84 was admitted to the facility on [DATE] with diagnoses that included but were not limited to hemiplegia (one sided paralysis) and aphasia (loss of ability to express speech) status post stroke, and type two diabetes. Resident #84 passed away on 10/15/19 therefore, a closed record review was conducted. Resident #84's most recent comprehensive MDS (minimum data set) assessment was an significant change assessment with an ARD (assessment reference date) of 10/15/19. Resident #84 was coded as being severely impaired in cognitive function scoring 99 out of possible 15 on the BIMS (Brief Interview for Mental Status) exam. Resident #84 was coded as being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-12 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that facility staff failed to send the required documentation to include care plan goals upon transfer to the hospital, for 3 of 43 residents in the survey sample, Residents # 61, #71, #63. The findings included: 1. Resident #61 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but were not limited to spinal cord compression, dependence on ventilator, trachesostomy and gastronomy status (feeding tube). Resident #61's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (assessment reference date) of 9/17/19. Resident #61 was coded as being severely impaired in cognitive function scoring 09 out of possible 15 on the BIMS (Brief Interview for Mental Status) exam. Resident #61 was coded as being dependent on staff for all ADLS (activities of daily living). Review of Resident #61's clinical record revealed that she had been transferred to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview and facility documentation the facility staff failed to ensure 1 of 43 residents (Resident #54) in the survey sample received a complete and accurate assessment. The findings included: The facility staff failed to ensure Resident #54's, MDS (Minimum Data Set) with an Assessment Reference Date (ARD) of 11/14/19 was coded correctly under Section N (Medications) for the use of Anti-depressant. Resident #54 was admitted to the facility 1/10/19. Diagnosis for Resident #54 included but not limited to Depression disorder. Resident #54's MDS, an annual assessment with an Assessment Reference Date (ARD) of 11/14/19 coded resident with a BIMS score of 15 out of a possible 15 indicating no cognitive impairment. Review of Resident #54's quarterly MDS with an ARD of 11/14/19 was coded 7 for receiving antianxiety medications and was coded 0 for days receiving antidepressant medications. The section N on the MDS under medications received read as follows: Indicate the number of DAYS the resident receiving the medication during the last 7 days, enter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility documentation, the facility staff failed to develop a care plan for the prevention of pressure ulcers/injury for 1 of 43 residents (Resident #30) in the survey sample. The findings include: Resident #30 was admitted to the facility on [DATE] with diagnoses that included peripheral vascular disease (PVD), right below the knee amputation (BKA), *unstageable left heel pressure ulcer, type 2 diabetes, stage 3 renal disease, stroke and Alzheimer's disease. Resident #30 was readmitted to the nursing facility on 10/15/19 with additional diagnoses that included post fall, urinary tract infection (UTI), generalized muscle weakness and gastro-esophageal reflux disease (GERD). *According to the NPUAP (National Pressure Ulcer Advisory Panel)/NPIAP (National Pressure Injury Advisory Panel) an unstageable pressure ulcer/injury is an obscured full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview and clinical record review the facility staff failed to revise the comprehensive care plan to reflect the resident's current weight bearing status for 1 of 43 residents in the survey sample, Resident #49. The findings included: Resident #49 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Other Fracture of Right Lower Leg, Subsequent Encounter For Closed Fracture with Routine Healing and Other Fracture of Left Lower Leg, Subsequent Encounter For Closed Fracture with Routine Healing. Resident #49's Quarterly Minimum Data Set (MDS - an assessment protocol) with an Assessment Reference Date of 11/06/2019 coded Resident #49 with a BIMS (Brief Interview for Mental Status) score of 15 indicating no cognitive impairment. In addition, the Minimum Data Set coded Resident #49 as requiring limited assistance of 1 with bed mobility, transfer, walk in room, dressing and toilet use and independent with set up help only with eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide fingernail care to a dependent resident for one of 43 residents in the survey sample, Resident #52. The findings included: Resident #52 was admitted to the facility on [DATE] with diagnoses that included but were not limited to post stroke, weakness following cerebrovascular disease (stroke) and diabetes type two. Resident #52's most recent MDS (minimum data set) assessment was a quarterly assessment with an ARD (assessment reference date) of 11/11/19. Resident #52 was coded as being moderately impaired in cognitive function scoring 13 out of 15 on the BIMS (Brief Interview for Mental Status) exam. Resident #52 was coded in Section G Functional Status as having impairments to one side of his upper and lower extremities. On 12/10/19 at 11:24 a.m., an interview was conducted with Resident #52. Resident #52 had stated that he wanted his finger nails cut and that staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility documentation review, the facility staff failed to develop and implement preventative measures to prevent the formation of a new pressure ulcer to an at risk resident prior to identification at an advanced stage, for 1 or 43 residents (R#30) in the survey sample. Resident #30's sacral/coccyx pressure ulcer was first identified on 12/6/19 by the nursing staff as an unstageable pressure ulcer. The findings include: Resident #30 was admitted to the facility on [DATE] with diagnoses that included peripheral vascular disease (PVD), right below the knee amputation (BKA), *unstageable left heel pressure ulcer, type 2 diabetes, stage 3 renal disease, stroke and Alzheimer's disease. Resident #30 was readmitted to the nursing facility on 10/15/19 with additional diagnoses that included post fall, urinary tract infection (UTI), generalized muscle weakness and gastro-esophageal reflux disease (GERD). The resident was a full code. She was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-12 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and clinical record review the facility staff failed to ensure 1 of 43 residents (Resident #35) in the survey sample, who were unable to carry out activities of daily living, received the necessary services to maintain toenail care. The findings included: The facility staff failed to ensure that podiatry services was provided to Resident #35. Resident #35 was admitted to the facility on [DATE]. Diagnosis for Resident #35 included but not limited to Alzheimer's disease. The most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 10/23/19 coded the resident on the Brief Interview for Mental Status (BIMS) with a score of 06 out of a possible score of 15, which indicated severe cognitive impairment for daily decision-making. Resident #35 was coded total dependence of one with dressing, hygiene, bathing and toilet use, limited assistance of one with transfer and bed mobility with Activities of Daily Living (ADL) care. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility staff failed to a system in place to control, account for, and periodically reconcile, the controlled medication Ativan. The findings included: On 12/12/2019 at approximately 10:00 a.m., a tour of the medication storage room on North 3 Unit revealed a small refrigerator which contained an affixed small metal lock box on the bottom base of the refrigerator. LPN (Licensed Practical Nurse) #1 was asked to describe the purpose of the lock box located within the refrigerator. LPN#1 responded, I'm not going to open that lock box. I don't think there is anything in there. Surveyor asked LPN #1 to open the lock box, revealing six vials of Ativan in the box. LPN #1 was asked to show evidence of accounting for the medication and she stated, We don't have a system to count it. An interview was conducted with the Director of Nursing on 12/12/2019 at approximately 3:00 p.m. and when asked about the accounting of Ativan on North 3 unit, she replied, Those are for emergency usage. An interview was held with North 3 LPN #7, the Unit Manager and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and facility policy review, the facility staff failed to ensure 1 (Resident #335's) of 43 residents in the survey sample's medical records were readily accessible. The findings included: Resident #335 was admitted to the facility on [DATE] with diagnoses of pressure ulcer on the sacral region, unspecified stage and Multiple Sclerosis. Resident #335 was discharged on 11/29/18, therefore a closed record review was attempted. On 12/11/19 at approximately 1:45 PM, the Corporate Nurse Consultant was asked for Resident # 335's clinical record to include nurses notes, MDS (Minimum Data Set), and skin assessments. All requested medical records were received except the nurses notes. The Corporate Nurse Consultant explained that they could only access records from July 1, 2019 forward since the facility was bought out by another company. She stated the previous company did not give them access to the medical records prior to July 1st; the records had to be requested from the prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2018-06-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and facility document review, the facility staff failed to maintain an active facility wide Infection Prevention and Control Program (IPCP) and failed to ensure infection control measures to prevent the potential transmission of infection while performing a blood glucose test on 1 resident of 61 residents in the survey sample (Resident #26) The finding's included; 1. On 6-25-18 at approximately 5:00 p.m., During the end of day debriefing, the Administrator was asked who surveyors should speak with, the next morning in regard to the facility infection control program. The Administrator stated the Director of Nursing (DON) who was no longer employed at the facility had previously been in charge of it, however, since she was no longer there, the new interim DON would be responsible. On 6-26-18 at 10:00 a.m., the Registered Nurse (RN-2) south unit manager and the Corporate Infection Preventionist (Other 3) RN came into the conference room and stated they would be in charge of infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2018-06-28 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility document review, the facility staff failed to maintain an active antibiotic stewardship program. The finding's include; On 6-25-18 at approximately 5:00 p.m., During the end of day debriefing, the Administrator was asked who surveyors should speak with, the next morning in regard to the facility infection control program. The Administrator stated the Director of Nursing (DON) who was no longer employed at the facility had previously been in charge of it, however, since she was no longer there, the new interim DON would be responsible. On 6-26-18 at 10:00 a.m., the Registered Nurse (RN-2) south unit manager and the Corporate Infection Preventionist (Other 3) RN came into the conference room and stated they would be in charge of infection control, not the DON. RN-2 and Other 3 were interviewed in the conference room by surveyors. RN-2 stated she was working in the new roles of south unit nursing manager, facility wound nurse, med and treatment nurse, and now infection control nurse coordinator. The Corporate Infection Preventionist RN was asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-06-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interviews and facility document review the facility staff failed to revise care plans for 5 of the 61 Resident's in the Survey Sample, Residents' #125, #28, #11, #5, and #72. 1. The facility staff failed to revise Resident #125's care plan on 5/21/18 to include the initial physician order for the antipsychotic medication Quetiapine 50 mg (milligram) tablet one time daily. 2. For Resident #28 care plan was not revised to include new wounds and pain from shingles. 3. For Resident #11 care plan has not been updated to accurately reflect Residents current communication abilities. 4. For Resident #5 care plan was not revised to include pain assessments or interventions. 5. For Resident #72 the facility staff failed to revise the care plan for wounds and treatments. The Findings Included: 1. Resident #125 was admitted to the facility on [DATE] with diagnoses to include . (1). Alcohol Abuse, (2). Anxiety Disorder and (3). Vascular Dementia. The most recent comprehensive Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-06-28 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a complaint investigation, observations, clinical record review, staff and resident interview, the facility staff failed to ensure 1 of 61 residents (Resident #107) in the survey sample were seen by a physician, nurse practitioner or physician assistant every 60 days with 10 day grace period. Resident #107 was not seen every 60 days with 10 day grace period by the physician, nurse practitioner or physician assistant per mandate. Specifically, there was a 5 month gap between physician visits from 9/14/17 to 2/13/18. The findings include: Resident #107 was admitted to the nursing facility on 2/12/15 with diagnoses that included multiple sclerosis, contractures and neurogenic bladder. The most recent Minimum Data Set (MDS) assessment was a quarterly dated 5/25/18 and coded the resident on the Brief Interview for Mental Status (BIMS) with a score of 15 out of a possible score of 15 which indicated the resident was cognitively intact for the skills in daily decision making. An interview was conducted with Resident #107 on 6/25/18 at 10:30 a.m. She stated she was not being seen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-06-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff and resident interview, and facility documentation review, the facility failed to ensure sufficient staff was in place to provide nursing and related services to maintain the highest practicable physical, mental and psychosocial well-being for 4 of 61 residents (Resident #124, #23, #118 and #5) in the survey sample. 1. Resident #124 was not provided timely incontinence care due to insufficient staffing on the 3 pm-11 p.m. shift on 6/25/18. She was left soiled and cold for 2.5 hours before she was able to receive incontinence care. 2. Resident #23 was not provided timely incontinence care due to insufficient staff on the 3 p.m.-11p.m. shift on 6/25/18. She was left up in her wheel chair soiled for 5.5 hours. The next shift (11 p.m.-7 a.m.) placed her in bed and provided incontinence care at 12:20 p.m. 3. The facility staff failed to assure there was sufficient staff to accompany Resident #118 to pre-planned Physical Therapy (PT) appointments on 6/7/18, 6/14/18,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-06-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure medications were available for administration for two Residents (Resident #72, & #5) of the 61 residents in the survey sample. 1. For Resident #72 the facility staff failed to administer Magnesium Citrate as requested and ordered on 6-14-18. 2. The facility failed to provide Resident #5, with twelve consecutive doses of a scheduled narcotic pain medication. The findings included; 1. Resident #72 was admitted to the facility on [DATE]. Diagnoses for Resident #72 included but were not limited to; Traumatic Brain Injury, constipation, and quadriplegia. Resident #72's most recent Minimum Data Set (an assessment protocol) was a quarterly assessment, with an Assessment Reference Date of 5-3-18. The MDS coded Resident #72 as alert, oriented to person, place, time and situation, with no cognitive impairment. The Minimum Data Set further coded Resident #72 as being totally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-06-28 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, family interview, staff interview, and clinical record review the facility staff failed to ensure 1 Resident (Resident #5) in a survey sample of 61 to be free of significant med error. For Resident # 5 facility staff failed to follow physicians order to administer Oxycodone 5 mg. (narcotic pain medication) as scheduled. The finding included: Resident #5 a 66 yr. old female was admitted on [DATE] with diagnoses of but not limited to anemia, CAD (coronary artery disease), hypertension (high blood pressure, CVA (stroke), depression and psychotic disorder. Resident # 5's most recent MDS (Minimum Data Set) dated 6/4/18 was coded as quarterly. She was coded as having a BIMS (Basic Interview of Mental Status) score of 15, indicating no cognitive impairment. She was coded as needing physical assistance of 1 staff member for activities of daily living. She was coded as being at risk for pressure ulcers however she was also coded as having no open areas or pressure ulcers. She is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, resident interview, facility documentation review, and in the course of a complaint investigation, the facility staff failed for 2 (Resident #176 and #118) of 61 residents in the survey sample to notify the physician and/or resident's family of a change of conditions 1. For Resident #176, the facility staff failed to notify the resident's family of a fall. 2. For Resident #118, the facility staff failed to notify the physician and/or designee of missed Physical Therapy (PT) appointments. The findings included: Resident # 176 was admitted to the facility on [DATE] with diagnoses of depression, insomnia, and bradycardia. Resident #176 had an unwitnessed fall on 2/27/18. An Initial Minimum Data Set (MDS) dated [DATE] assessed this resident in the area of Hearing, Speech, and Vision as having minimal hearing difficulty. In the area of Cognitive Patterns this resident was assessed as having a Brief Interview for Mental Status (BIMS) score of 9. Resident #176 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-06-28 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, facility documentation review, the facility staff failed to ensure the Privacy of Residents related to leaving a team assignment face up on 1 medication cart of 10 med carts (Cart 2 Unit 2) The findings included: During a medication administration observation on 6/20/18 at approximately 11:11 AM, Registered Nurse #1 left her medication cart to retrieve a supply of insulin syringes and left her Patient Assignment face up on her medication cart. The Patient Assignment included medical information (diagnoses) on the Residents that anyone passing the medication cart may have seen. RN #1 on 6/20/18 at approximately 11:12 AM, when asked about the Resident Assignment being left face up, she stated, Oh that is a HIPPA (Health Insurance Portability and Accountability Act) issue. Other than the Surveyor remaining at the medication cart, no one saw the information. In addition, during medication pass, RN #1 was heard giving a medical update to a family member in the hall way where any resident or visitors in the Resident rooms could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-06-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, staff interviews and facility document review, the facility failed to notify the Office of the State Long-Term Care Ombudsman in writing of hospital discharges for 2 of 61 residents in the survey sample, Resident #42 and 91. 1. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #42's transferred and admitted to the hospital on [DATE]. 2. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #91 transferred and admitted to the hospital on [DATE]. The finding include: 1. Resident #42 was originally admitted to the facility on [DATE]. Diagnosis for Resident #42 included but not limited to *Chronic Respiratory Failure with *hypoxia -dependent on respiratory (*Ventilator). *Respiratory Failure is the inability of the cardiovascular and pulmonary systems to maintain adequate exchange of oxygen and carbon dioxide in the lungs (Mosby's Dictionary of Medicine, Nursing & Health Professions, 7th…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-06-28 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review the facility staff failed send or provide a copy of the Bed-Hold Policy for 1 resident (Resident #42) of 61 residents in the survey sample, after being transferred to the hospital on 5/19/18. The facility staff failed to provide the resident #42 or the resident's representative with a written copy of the bed hold policy. The finding include: Resident #42 was originally admitted to the facility on [DATE]. Diagnosis for Resident #42 included but not limited to Chronic Respiratory Failure with *hypoxia dependent on a ventilator-a machine that supports breathing (Source: http://www.nhlbi.nih.gov/health/health-topics/topics/vent). *Hypoxia is diminished availability of oxygen to the body tissues (Reference: http://medical-dictionary.thefreedictionary.com/hypoxia) The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 04/06/18 coded the resident with as comatose - persistent vegative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review the facility staff failed to assure one resident (Resident #1) of 61 residents in the survey sample, was assessed at least quarterly utilizing the Minimum Data Set (MDS). For Resident #1, the facility staff failed to complete a quarterly MDS assessment within the required 92 days. The findings included: Resident #1 was admitted to the nursing facility 7/27/07. The diagnoses for Resident #1 included but not limited to Type II Diabetes. Resident #1's last Minimum Data Set (MDS) was a Comprehensive Assessment with an Assessment Reference Date of 01/29/18 coded Resident #1 Brief Interview for Mental Status (BIMS) scoring a 11 out of a possible 15 indicating moderate cognitive impairment. In addition the MDS coded Resident requiring supervision with one assist with bed mobility, transfer, dressing, toilet use and personal hygiene. An interview was conducted with MDS Coordinator on 6/26/18 at approximately 11:00 a.m., who stated, Resident #1 popped up on the Missing OBRA Assessment Report. She should have had a quarterly assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-06-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility documentation review, the facility staff failed to accurately reflect, via the required Minimum Data Set (MDS) assessment, the resident's status for 1 of 61 residents (Resident #18) in the survey sample. The facility staff failed to accurately assess the resident's sacral pressure upon re-admission to the facility on [DATE]. The findings included: Resident #18 was originally admitted to the nursing facility on 11/9/17 with diagnoses that included right subdural hematoma, severe traumatic brain injury, closed facial fractures and mandible fracture, vegetative state, and enteral feedings via a gastrostomy tube (GT). The resident was seen in the Emergency Department (ED) on 11/10/17 and readmitted on [DATE] Resident #18 was readmitted to the nursing facility on 12/5/17 with an *unstageable sacral pressure ulcer. The facility staff failed to accurately assess and initiate an effective pressure ulcer treatment protocol, instead the ulcer was assessed as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-06-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to develop and implement a comprehensive person centered care plan for two Residents (Residents #95, & #72) of the 61 residents in the survey sample. 1. Resident #95's care plan did not include person centered interventions for weight loss. 2. For Resident #72 the facility staff failed to care plan the Resident for constipation. Findings included: 1. Resident #95 was admitted to the facility on [DATE]. Current diagnoses included; Altered mental status, nutrition deficiency, vitamin D deficiency, and urinary tract infection. The current MDS (Minimum Data Set) was a significant change assessment with an ARD (assessment reference date) of 5-11-18. Staff assessment of mental status coded the Resident with severely impaired cognition. The Resident was coded as having no behaviors, and needing extensive to total assistance of 1-2 staff members for all activities of daily living. he Resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and closed record review the facility staff failed to meet professional standards of quality for 2 (Residents #477 and #95) of 61 residents in the survey sample. 1. The facility staff failed to meet professional standards of quality when an LPN (Licensed Professional Nurse) delegated the application of a hot compress to a CNA (certified nursing assistant) which resulted in second degree burns on Resident #477's hand. 2. The facility staff failed implement a physician's order to increase Pro-stat from once per day to three times per day for Resident #95; and provided the wrong diet to the Resident on 6-19-18 for the lunch meal. Findings included: 1. Resident #477 was admitted to the facility on [DATE] with diagnoses that include and were not limited to: Osteomyelitis of the vertebra (infection in the bones of neck), bilateral upper extremities paralysis, Type 2 diabetes, drug abuse, respiratory failure, viral hepatitis C, cystitis (urinary tract infection), urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and family and staff interview, the facility staff failed to provide one resident (Resident #103) with physician ordered oxygen in the survey sample of 61 residents. The findings included: Resident #103 was admitted to the facility on [DATE] with diagnoses which included hypertension, GERD, hemiplegia, Chronic Respiratory Failure, Tracheostomy, Gastrostomy Status, Pneumothorax, seizures, and CVA. The facility staff failed to provide physician ordered. A re-entry Minimum Data Set (MDS) dated [DATE] for Resident #103 indicated this resident is not able to communicate with speech. This resident is not able to make self understood or understand others. In the area of Cognitive Patterns for daily decision making this resident is assessed as being severely impaired. In the area of Activities of Daily Living (ADL) this resident is assessed as being totally dependent on staff. In the area of Special Treatments, Procedures, and Programs -Respiratory Treatment- this resident was assessed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to meet the nutritional needs of one resident (Resident #95) of the 61 residents in the survey sample. For Resident #95, the facility staff failed to provide the ordered diet on 6-19-18, failed to provide the Pro-stat supplement as ordered, provide ongoing nutritional assessments, and failed to revise the care plan with feeding needs, during a significant weight loss. Findings included: Resident #95 was admitted to the facility on [DATE]. Current diagnoses included; Altered mental status, nutrition deficiency, vitamin D deficiency, and urinary tract infection. The current MDS (Minimum Data Set) was a significant change assessment with an ARD (assessment reference date) of 5-11-18. Staff assessment of mental status coded the Resident with severely impaired cognition. The Resident was coded as having no behaviors, and needing extensive to total assistance of 1-2 staff members for all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family and staff interview the facility staff failed to provide one resident (Resident #103) with Respiratory care in accordance with professional standards of practice and the person centered care plan, in the survey sample of 61 residents. The findings included: Resident #103 was admitted to the facility on [DATE] with diagnoses which included hypertension, GERD, hemiplegia, Chronic Respiratory Failure, Tracheostomy, Gastrostomy Status, Pneumothorax, seizures, and CVA. The facility staff failed to provide Respiratory care and services in accordance with the residents care needs. A re-entry Minimum Data Set (MDS) dated [DATE] for Resident #103 indicated this resident is not able to communicate with speech. This resident is not able to make self understood or understand others. In the area of Cognitive Patterns for daily decision making this resident is assessed as being severely impaired. In the area of Activities of Daily Living (ADL) this resident is assessed as being totally dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review the facility staff failed to provide pain management for 1 resident (Resident # 5) in the survey sample of 61 Residents. For Resident # 5 facility staff failed to provide pain management according to physician's orders. The finding included: Resident #5 a 66 yr. old female was admitted on [DATE] with diagnoses of but not limited to anemia, CAD (coronary artery disease), hypertension (high blood pressure), CVA (stroke), and depression and psychotic disorder. Resident # 5's most recent MDS (Minimum Data Set) was coded as an annual an ARD (assessment reference date) of 6/4/18. She was coded as having a BIMS (Basic Interview of Mental Status) score of 15, indicating no cognitive impairment. She was coded as needing physical assistance of 1 staff member for activities of daily living as well as being always incontinent of bowel and bladder as well as being totally dependent on staff for bathing. She was coded as being at risk for pressure ulcers however she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility staff failed to provide on communication with the dialysis facility for one resident (Resident #110) in the survey sample of 61 residents. The findings included: Resident #110 was admitted to the facility on [DATE] with diagnosis of colon cancer, failure to thrive, type two diabetes, depression, end stage renal disease and anemia. The facility staff failed to have ongoing communication with the dialysis facility regarding dialysis care and services. A Quarterly Minimum Data Set (MDS) dated [DATE] assessed this resident in the area of Hearing, Speech and Vision as having highly impaired Vision. In the area of Cognitive Patterns this resident was assessed as having a Brief Interview for Mental Status (BIMS) score of 15. In the areas of Activities of Daily Living (ADL) this resident was assessed as requiring limited assist of one person for bed mobility, not able to walk in room, eats with supervision of set-up and one person assist, requires extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a information obtained during a complaint investigation, resident, staff and family interviews, and review of the clinical record, the facility staff failed to ensure residents who displays or has a history of a mental disorder and trauma receives the care and services necessary to reach and maintain the highest level of mental and psychosocial functioning for 1 of 61 residents (Resident #118), in the survey sample. The facility staff failed to acknowledge, assess, develop and implement a person centered plan for the underlying cause of displayed expressions of distress exhibited by Resident #118 on 6/5/18 and 6/12/18, and to ensure Resident #118 received appropriate, individualized treatment, services and assistance to meet her needs during community physical therapy appointments; which resulted in a decline in her psychosocial well-being. The findings included; Resident #118 was originally admitted to the facility 8/10/16. The admission diagnoses included Parkinson's disease, Major Depressive disorder, Unspecified Psychosis, an anxiety disorder, and an Adjustment disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility staff failed to attempt gradual dose reductions of psychoactive medications for two residents (Resident #63 and 118) in the survey sample of 61 resident. 1. For Resident #63, the facility staff failed to attempt gradual dose reductions or document why gradual dose reductions are not indicated for ordered doses of Seroquel. 2. For Resident #118, the facility staff failed to attempt gradual dose reductions or document why gradual dose reductions were not indicated for ordered doses of Seroquel and Duloxetine; and to not prescribe as needed Xanax for greater than 14 days without documenting the rationale and duration of use in the medical record. The findings included: 1. Resident #63 was admitted to the facility on [DATE] with diagnoses of dementia without behavioral disturbance, epilepsy disorienting, anxiety and anemia. The facility staff failed to provide a Gradual Dose Reduction (GDR) for psychotropic medications for Resident #63. Resident #63 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-06-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, clinical record review, the facility staff failed to ensure Insulin was stored correctly with both an open and a correct expiration date on 1 of 10 medication carts (Unit 4 Cart 2, and failed to ensure one PPD (purified protein derivative-tuberculosis skin test) vial was stored correctly with both an open and expiration date on 1 of 3 medication storage rooms (South 1 Medication Storage Room) and failed to ensure one treatment cart was secure by LPN #7 after leaving her keys in the treatment cart lock when not in direct supervision of the nurse. The findings included: 1. On [DATE] at approximately 12:08 PM an observation was made of the Facility's Unit 4 Cart 2. A Humalog 100 ml (milliliter) opened vial was observed with an open date of [DATE] with an expiration date marked [DATE]. When RN #1 was asked what she thought was wrong with the labeling she stated, They marked it for 30 days instead of 28. The Clinical Manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,375 in federal fines across 1 penalty.

  • $8,375 — penalty dated 2023-11-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SABER HEALTHCARE GROUP — 126 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.9+0.1 vs chain
Health inspection 3 of 52.6+0.4 vs chain
Staffing 3 of 52.2+0.8 vs chain
Quality measures 2 of 54.0-2.0 vs chain
The other 125 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Autumn Care of MarshvilleMarshville, NC 1 of 5Autumn Care of Myrtle GroveWilmington, NC 1 of 5Autumn Care of WaynesvilleWaynesville, NC 1 of 5Brunswick Health & Rehab CenterAsh, NC 1 of 5Bryn Mawr Extended Care CenterBryn Mawr, PA 1 of 5Caring Heights Community Care & Rehab CtrCoraopolis, PA 1 of 5Colonial Health & Rehab Center, LLCVirginia Beach, VA 1 of 5Currituck Health & Rehab CenterBarco, NC 1 of 5Davidson Health & Rehab CenterLexington, NC 1 of 5Edison Manor Nursing & Rehabilitation CenterNew Castle, PA 1 of 5Gastonia Health & Rehab CenterGastonia, NC 1 of 5Greene Health & Rehab CenterGreensburg, PA 1 of 5Grey Stone Health And Rehabilitation CenterFort Wayne, IN 1 of 5Harmar Village Health & Rehab CenterCheswick, PA 1 of 5Highland Pointe Health & Rehab CenterHighland Heights, OH 1 of 5Hilltop Heights Health & Rehab CenterJohnstown, PA 1 of 5Maple Heights Health & Rehab Center, LLCEbensburg, PA 1 of 5Midtown Oaks Health & Rehab CenterAltoona, PA 1 of 5Mountain City Nursing & Rehabilitation CenterHazleton, PA 1 of 5Providence Health & Rehab CenterBeaver Falls, PA 1 of 5River's Bend Health & Rehab CenterHarrisburg, PA 1 of 5Riverside Health & Rehab CenterMcKeesport, PA 1 of 5South Boston Health & Rehab CenterSouth Boston, VA 1 of 5Tallmadge Health & Rehab CenterTallmadge, OH 1 of 5University Manor Health & RehaCleveland, OH 1 of 5Village Care of KingKing, NC 1 of 5Woodhaven Health & Rehab CenterMonroeville, PA 1 of 5Woodlands Health And Rehab CenterRavenna, OH 2 of 5Aurora Manor Special Care CentAurora, OH 2 of 5Autumn Care Of MadisonMadison, VA 2 of 5Autumn Care Of MechanicsvilleMechanicsville, VA 2 of 5Autumn Care Of SuffolkSuffolk, VA 2 of 5Autumn Care of CorneliusCornelius, NC 2 of 5Autumn Care of RaefordRaeford, NC 2 of 5Autumn Care of SaludaSaluda, NC 2 of 5Autumn Care of ShallotteShallotte, NC 2 of 5Azalea Health & Rehab CenterWilmington, NC 2 of 5Bath Manor Special Care CentreAkron, OH 2 of 5Berea Health & Rehab CenterFredericksburg, VA 2 of 5Broad Mountain Health And Rehabilitation CenterFrackville, PA

Showing 40 of 125; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
SABER HEALTHCARE HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 07/01/2019
BENJAMIN N. VOLPE FAMILY DYNASTY TRUST (DATED DECEMBER 29, 2020)OrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2023
BNV DYNASTY LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2023
DECANTED WILLIAM I. WEISBERG FAMILY DYNASTY TRUST (DATED SEPT 30, 2020OrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2023
WIW DYNASTY LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/2023
OHI ASSET (VA) NEWTON-NORFOLK, LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 07/01/2019
SHG MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2019
HAJIMOMENIAN, AMIRIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2024
HINNERS, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/24/2023
JACKSON, ASHLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/28/2022
WEISBERG, WILLIAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/25/2026
CITRIN COOPERMAN ADVISORS LLCOrganizationADP OF THE SNFsince 07/01/2019
HUNTINGTON NATIONAL BANKOrganizationADP OF THE SNFsince 06/28/2019
SABER GOVERNANCE LLCOrganizationADP OF THE SNFsince 09/01/2019
SABER HEALTHCARE GROUP LLCOrganizationADP OF THE SNFsince 07/01/2019
SHG BOA LLCOrganizationADP OF THE SNFsince 02/04/2026
SHG MT, LLCOrganizationADP OF THE SNFsince 02/04/2026
WALKER & ASSOCIATES PCOrganizationADP OF THE SNFsince 07/01/2019
NICOLUZAKIS, GREGORYIndividualADP OF THE SNFsince 07/01/2019
VOLPE, BENJAMINIndividualADP OF THE SNFsince 07/01/2019

CMS files one row per role, so the 25 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.8M
Net patient revenuemost recent cost report
+10.7%
Operating marginrevenue minus expenses
$1.5M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 86%Medicare 5%Other / private 9%

About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$387per resident / day
operating cost
$11,760per month
≈ monthly operating cost
$433per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495173. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-06-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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