Shore Health & Rehab Center
26181 Parksley Road, Parksley, VA 23421 · For profit - Limited Liability company · 136 certified beds · (757) 665-5133 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its payroll-based staffing rating is low (2/5)
- about 26% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.8% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.4% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.4% | 0.9% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.8% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.4% | 18.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.3% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.8% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.4% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.1% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 8.4% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.5% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 91.7% | 73.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 29.3% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 27.0% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.91 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.26 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 195 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 62.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.8%CMS range 47.3–60.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 8.8–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 62.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 64.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.3%CMS range 4.5–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.71 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 136 beds and averages 125.8 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 3.40 on weekdays — 13% thinner on weekends. RN hours go from 0.48 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 28% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.
- Potential for harm · E2024-07-26 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to develop a person-centered comprehensive care plan for 1 of 49 residents (Resident #76), in the survey sample. The findings included: Resident #76 was originally admitted to the facility 1/16/23 and readmitted to the facility acute care hospital stay on 6/10/24. The current diagnoses included a neurogenic bladder secondary to multiple sclerosis. A neurogenic bladder is an interruption of communication between the brain and the nerves in the spinal cord that the control bladder. People with multiple sclerosis or spina bifida might have similar problems. (https://www.mayoclinic.org/tests-procedures/neurogenic-bladder-bowel-management/about/pac-20394763) The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/15/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #76's cognitive abilities for daily decision making were intact. In section GG0115 A/B Functional Limitation in Range of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-26 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to provide care and services in accordance with professional standards for 2 of 49 residents (Resident #76 and #125), in the survey sample. The findings included: 1. The facility staff failed to transcribe a physician's order as written, resulting in Resident #76 receiving food prior to administration of the Omeprazole. Omeprazole is used to treat certain conditions where there is too much acid in the stomach. It is used to treat gastric and duodenal ulcers, erosive esophagitis, and gastroesophageal reflux disease. (https://www.mayoclinic.org/drugs-supplements/omeprazole-oral-route/description/drg-20066836) Resident #76 was originally admitted to the facility 1/16/23 and readmitted to the facility acute care hospital stay on 6/10/24. The current diagnoses included an upper gastrointestinal bleed/esophageal bleed. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/15/24 coded the resident as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview and clinical record review, the facility staff failed to ensure a resident with an indwelling catheter received the appropriate care and services to prevent repetitive urinary tract infections (UTIs) for 1 of 49 residents (Resident #76), in the survey sample. The findings included: Resident #76 was originally admitted to the facility 1/16/23 and readmitted to the facility acute care hospital stay on 6/10/24. The current diagnoses included a neurogenic bladder secondary to multiple sclerosis. A neurogenic bladder is an interruption of communication between the brain and the nerves in the spinal cord that the control bladder. People with multiple sclerosis or spina bifida might have similar problems. (https://www.mayoclinic.org/tests-procedures/neurogenic-bladder-bowel-management/about/pac-20394763) The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/15/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #76's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-26 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident interview, staff interview, clinical record review, the facility's staff failed to ensure significant medication was administered for 1 of 49 residents in the survey sample, Resident #125 The findings included: Resident #125 was originally admitted to the facility 1/18/23 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Paranoid Personality Disorder and Bi-Polar Disorder. The quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/18/23 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #125 cognitive abilities for daily decision making were intact. The Care Plan dated 1/02/23 read that Resident #125 has a psychiatric disorder r/t bipolar disorder. The focus was resident will have no behavior/maintain behavioral manifestation to a minimum. The intervention for Resident #125 was to refer resident to psychiatric services per physician orders. The Physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a resident interview, staff interview, and clinical record review the facility staff failed to treat residents with respect and dignity for 1 out of 49 residents (Resident #84) in the survey summary. The findings included: The facility staff failed to notify the resident that her ice cream was mishandled resulting in a non-consumable thawed state. Resident #84 was originally admitted to the facility 03/14/2023. The current diagnoses included intellectual disability, paraplegia secondary to a spinal mass and glaucoma. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 06/01/2024 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicated Resident #84's cognitive abilities for daily decision making were intact. An interview was conducted with Resident #84 on 7/24/24 at 5:37 PM. Resident #84 stated on 7/1/24 her sister brought in ice cream for her and her sister asked the facility's staff to label and store it until it was consumed by the resident. Resident #84 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, resident interview and clinical record review, the facility staff failed to ensure reasonable accommodation of needs for two alert Residents (Resident # 63 and # 64) in a survey sample of 49 residents. 1. For Resident # 63, the facility staff failed to ensure the large clock on the bedroom wall was working. The room was shared with a roommate (Resident # 64) who also was alert and oriented. Resident # 63 was admitted to the facility with the diagnoses of, but not limited to, Cerebral Vascular Infarction and Aphasia. The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 4/26/2024. Resident # 63's BIMS (Brief Interview for Mental Status) Score was a 15 out of 15, indicating no cognitive impairment. Review of the clinical record was conducted on 7/232024-7/26/2024. During the initial tour on 7/23/2024 at 1:15 p.m., the clock on the wall near the dresser in Resident # 63's room was observed to have the time of 5:57. Resident # 63 was in the room, lying in the bed and watching television.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interviews, staff interviews, and clinical record review, the facility staff failed to schedule and invite the residents and their representatives to participate in care planning for 2 of 49 residents (Resident #10 and #7), in the survey sample. The findings included: 1. The facility staff failed to schedule and invite Resident #10 to participate in her care plan conference after completion of her 6/29/24 significant change Minimum Data Set (MDS) assessment. Resident #10 was originally admitted to the facility 11/2/21. The current diagnoses included a heart attack, a seizure disorder and a meningioma. The significant change MDS assessment with an assessment reference date (ARD) of 6/29/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out of a possible 15. This indicated Resident #10's cognitive abilities for daily decision making were intact. On 07/24/24 at 11:02 AM, an interview was conducted with Resident #10. The resident stated she had not been invited to participate in her care plan conference recently and she did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a resident interview, staff interview, and clinical record review the facility staff failed to assist a resident to schedule an appointment and arrange transportation to and from the vision care center for 1 of 49 residents (Resident #84), in the survey sample. The findings included: Resident #84 was originally admitted to the facility 03/14/2023. The current diagnoses included intellectual disability, paraplegia secondary to a spinal mass and glaucoma. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 06/01/2024 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicated Resident #84's cognitive abilities for daily decision making were intact. An interview was conducted with Resident #84 on 7/24/24 at 5:37 PM. Resident #84 stated she was so excited because she finally had insurance which afforded her the opportunity to choose a pair of glasses she really wanted, not the refurbished eye glasses. The resident stated she had became super excited after she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, clinical record review and facility documentation the facility staff failed to provide respiratory care consistent with professional standards of practice for 1 Resident (#94) in a survey sample of 49 Residents. The findings included: For Resident #94 the facility staff failed to ensure oxygen and nebulizer tubing were changed according to physician order. On 07/23/24 at 02:15 PM observation was made of Resident # 94's oxygen and nebulizer tubing dated 7/14/24, the humidification bottle attached to the oxygen concentrator was not dated. A review of the clinical record revealed that the orders for nebulizer and oxygen read: Clean oxygen concentrator and filter, change tubing weekly (Q 7 days). The MAR (Medication Administration Record) was signed off as being done on 7/14/24 and 7/21/24. On the morning of 7/24/24 an interview was conducted with LPN #3 who was asked when the oxygen tubing gets changed, she stated that it is done on night shift once a week on Sunday. When asked about the tubing on Resident #94's oxygen and nebulizer she stated that it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-26 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, and clinical record review, the facility staff failed to demonstrate alternatives were attempted prior to installing side rails to the bed of 1 of 49 residents (Resident #76), in the survey sample. The findings included: Resident #76 was originally admitted to the facility 1/16/23 and readmitted to the facility acute care hospital stay on 6/10/24. The current diagnoses included a stroke, malnutrition, depression, and multiple sclerosis. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/15/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #76's cognitive abilities for daily decision making were intact. In section GG0115 A/B Functional Limitation in Range of Motion; the resident was coded to have no impairment of bilateral upper extremities (shoulder, elbow, wrist, hand) and bilateral lower extremities (hip, knee, ankle, foot). At section G0170A, the ability to roll from lying on her back to the left and right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · Dcited before2024-07-26 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility staff failed to properly thaw and store chicken and the facility staff failed to appropriately label and date refrigerated and un-refrigerated food items. The findings include: On 7/23/24 at approximately 12:30 PM observations were made of: loaves of bread with no expiration dates on the bread rack, opened milk with no used by date in the walk-in refrigerator and open slice cheddar cheese in a plastic bag with no label or date. On 7/24/24 at approximately 12:30 PM an observation was made of the chicken legs that were thawed to be used by 7/23/24, were refrozen in the facility's freezer in clear plastic bags dated 8/31/24. An interview was conducted with Others #8 (dietary staff) on 7/24/2024 at approximately 2:30 PM. Others #8 shared that everything gets dated on the day of delivery with the delivery date. She shared when an item is opened and not completely used, the open and discard date should be written on the item. Others #8 indicated that once chicken is thawed and stored in the walk-in refrigerator, it should not be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-03-12 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff and resident interviews, the facility staff failed to provide personal hygiene to include full body showers and or whirlpools with hair washing for 4 of 41 residents (#64, #52, #19 and #53) in the survey sample. The findings include: 1. Resident #64 was not receiving personal hygiene to include showers and hair shampoos since 12/25/20. Resident #64 was admitted to the facility on [DATE] with diagnoses that included stroke with right sided weakness, tremors and swallowing problems, Bell's Palsy, lymphedema, high blood pressure and type 2 diabetes and neuropathy. The most recent Minimum Data Set (MDS) assessment was an Annual dated 1/25/21 and coded Resident #64 with a 15 out of a possible score of 15 which indicated the resident was intact with the skills needed for daily decision making. The MDS assessed the resident to not reject care. The resident was assessed totally dependent on one staff for dressing, personal hygiene and bathing. Resident #64 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a complaint investigation, observations, staff and resident interviews and facility documentation, the facility staff failed to accurately assess and provide effective pressure relief while in sitting in a wheelchair to prevent pressure ulcers for 1 of 41 residents (Resident #64) in the survey sample. The findings include: Resident #64 was admitted to the facility on [DATE] with diagnoses that included stroke with right sided weakness, tremors and swallowing problems, Bell's Palsy, lymphedema, high blood pressure and type 2 diabetes and neuropathy. The most recent Minimum Data Set (MDS) assessment was an Annual dated 1/25/21 and coded Resident #64 with a 15 out of a possible score of 15 which indicated the resident was intact with the skills needed for daily decision making. The MDS assessed the resident to not reject care. The resident was assessed totally dependent on one staff for dressing, personal hygiene and bathing. Resident #64 required extensive assistance of one staff for bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-03-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and facility documentation review the facility staff failed to remove expired medication from 1 of 6 medication carts (A-Wing). The findings included: On [DATE] at 9:02 a.m., during a medication pass observation outside of room [ROOM NUMBER]-B on A Wing, Licensed Practical Nurse (LPN) #1 was observed pouring 2 tablets in medication cup from a bottle labeled Sodium Bicarbonate 5 gr (Grain) - 325 mg. (Milligram). Per inspection of the bottle it was observed that 03/22 was written in black ink on the bottle cap. When asked what 03/22 indicated, LPN #1 stated, This is when we opened it. Per further inspection of bottle an expiration date of 06/20 and Lot number 182027 was observed. When asked what do you check for when preparing to give medications, LPN #1 stated, Check the name, correct dose and expiration date. When asked what is the expiration date on the bottle, LPN #1 stated, 06/20. When asked if the medication was expired, LPN #1 stated, Yes. LPN #1 removed the Sodium…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-03-12 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, family interview, staff interviews, and clinical record review, the facility's staff failed to act on replacing missing dentures after they were know not to be in the resident's possession for 1 of 41 residents (Resident 4), in the survey sample. The findings included: Resident #4 was originally admitted to the facility 11/5/2017 and had never been discharged . The resident has never been discharged from the facility. The current diagnoses included; dementia, a-fib, and breast cancer. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/10/20 coded the resident as not having the ability to complete the Brief Interview for Mental Status (BIMS). The staff interview was coded for long and short term memory problems as well as moderately impaired for daily decision making. In section G (Physical functioning) the resident was coded as requiring extensive assistance of one person with bathing and dressing, limited assistance of one person, with bed mobility, transfers, and personal hygiene, supervision with one person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-03-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined that facility staff failed to follow infection control practices while picking up meal trays from quarantine rooms on the C-Wing. The findings included: On 3/10/21 at 1:45 p.m., observations were made of CNA (Certified Nursing Assistant) #1 collecting meal trays from C-Wing, hallway (C-17 through C-22); the quarantine unit. All rooms on the quarantine unit had signage in front of each room documenting the following: Droplet-Contact Precautions Perform hand hygiene, Wear mask before entering the room, Gown before entering the room, Gloves before entering the room, eye protection before entering the room. At 1:50 p.m., CNA #1 was observed entering room C-20 wearing an N95 mask and face shield. CNA #1 failed to don a gown and gloves prior to entering the room. At 1:51 p.m., CNA #1 left room C-20, placed the meal tray on the cart and entered room C-22 without sanitizing her hands. CNA #1 also failed to don a gown and gloves prior to entering room C-22. CNA #1 was then observed leaving room C-22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-10-18 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interview, it was determined that the facility staff failed to maintain an effective pest control system potentially affecting all residents in the facility. The findings included: During the Kitchen Inspection on 10/16/19 at 11:45 AM house flies were observed in the kitchen area. Drain flies were observed in the mop room and dishwasher room. Fruit flies and house flies were observed in the conference room. House flies were observed in the dining room area. Flies were observed on all units. During an interview on 10/16/19 at 2:50 PM with the Maintenance Director he stated, the drain flies, fruit flies and house flies have been a concern and there is a need for pest control. The Maintenance Director stated The Pest Control company comes out to service the facility. The Maintenance Director stated the flies will be in the building like this until it turns cold out side. A review of the Pest Management policy indicated: Mission-We shall first seek to understand the unique needs of each customer, formulate effective solutions, and implement the actions in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-10-18 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on information obtained during the Resident Council Meeting, observations and interviews, the facility staff failed to display advocacy agencies addresses, and telephone numbers in a manner the residents could utilize which could potentially affect resident's who utilize wheelchairs. The findings included: A resident council meeting was held in the resident dining hall on 10/17/2019 at approximately, 11:00 AM. Seven residents attended the meeting. The residents were not aware of how to obtain or utilize the Long-Term Care Ombudsman's contact information or other advocacy agencies. They also had trouble reading the signage on the wall in the hallway. On 10/17/19 at approximately 4:30 PM an interview was conducted with the Activity Director regarding the residents in the Resident Council Meeting stating they didn't know where to find the Ombudsman contact information. The Activity Director stated that she had previously educated the residents to the facility posting and the Ombudsman information. On 10/17/19 at approximately, 4:34 PM the Activity Director was asked if she could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-18 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility documentation review and clinical record review the facility staff failed send a copy of the Bed-Hold Policy upon discharge/transfer for 4 of 47 resident's (Resident #10, #47, #59 and #93) after being transferred to the local hospital. The findings included: 1. The facility staff failed to ensure that Resident #10 was provided a written copy of the facility's bed-hold and reserve bed payment policy upon transfer/discharge to the hospital on [DATE]. Resident #10 was originally admitted to the facility on [DATE]. Diagnosis for Resident #10 included but not limited to, Ileus. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 07/09/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The Discharge MDS assessments was dated for 06/10/19 - discharged with return anticipated. According to the facility's documentation on 06/10/19, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-10-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interview, the facility staff failed to ensure a two compartment deep fryer was clean and properly sanitized potentially affecting residents in the survey sample. The findings included: During the kitchen inspection on 10/17/19 at 11:20 AM, an inspection of the two compartment deep fryer revealed a heavy concentration of burnt food build up. The build-up had a two inch circumference around the deep fryer tray. The cooking oil in the deep fryer was noted to be of a dark brown color. During an interview with the Food Service Manager on 10/17/19 at 12:10 AM she stated, The deep fryer is cleaned two times a week. When asked how the build up of burnt food occurred, she stated, She did not know. A review of the Facility policy for cleaning kitchen equipment indicated: Kitchen equipment should be cleaned weekly and as needed.
- Potential for harm · D2019-10-18 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review the facility staff failed to send a copy of the Resident's Care Plans to include their goals for 3 of 47 residents in the survey sample (Residents #10, #47 and #93) after being transferred and admitted to the hospital. The findings included: 1. The facility staff failed to ensure that Resident #10's Plan of Care Summary to include his care plan goals was sent upon transfer/discharge to the hospital on [DATE]. Resident #10 was originally admitted to the facility on [DATE]. Diagnosis for Resident #10 included but not limited to Ileus. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 07/09/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The Discharge MDS assessments was dated for 06/10/19 - discharged with return anticipated. On 06/10/19, according to the facility's documentation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-18 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, staff interviews and facility document review, the facility failed to notify the Office of the State Long-Term Care Ombudsman in writing of hospital discharges for 2 of 47 residents (Resident #10 and #93) in the survey sample. The findings included: 1. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #10's transfer and admission to the hospital on 6/10/19. Resident #10 was originally admitted to the facility on [DATE]. Diagnosis for Resident #10 included but not limited to Ileus. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 07/09/19 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. The Discharge MDS assessments was dated for 06/10/19 - discharged with return anticipated. According to the facility's documentation, on 06/10/19 Resident #10 departed facility with local transport to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The facility staff failed to ensure Resident #88's, MDS with an Assessment Reference Date (ARD) of 06/15/19 was coded correctly under Section N (Medications) for the use of insulin and injections. Resident #88 was admitted to the facility on [DATE]. Diagnosis for Resident #88 included but not limited to Type II Diabetes Mellitus. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 06/15/19 coded the Resident #88 with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. Further review of Resident #88's quarterly MDS with an ARD of 06/15/19 was coded 0 for receiving injections and insulin. The section N on the MDS under medications received read as follows: Indicate the number of DAYS the resident receiving the medication during the last 7 days, enter 0 if medication was not received by the resident during the last 7 days. Resident #88's comprehensive care plan with a revision date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-18 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, and clinical record review, the facility staff failed to coordinate a recommendation dated 2/8/2018, for a Pre-admission Screening and Resident Review (PASARR) level II determination for 1 of 47 residents (Resident #26), in the survey sample. The findings included: Resident #26 was originally admitted to the facility 2/8/18 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included paranoia schizophrenia. The significant change Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 7/16/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #26's cognitive abilities for daily decision making are intact. In sectionD (Mood) the resident was coded as having a little energy 2-6 days per week and in section E (Behaviors) no behaviors were coded. Review the current physician orders for Resident #26 revealed an order dated 8/21/19, for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-18 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review and staff interviews, the facility's staff failed to develop a baseline care plan within 48 hours to include use of heels float boots for 1 of 47 residents in the survey sample (Resident #207). The findings included: Resident #207 was originally admitted to the facility 9/30/19 and had never been discharged from the facility. The current diagnoses include chronic ulcers of the foot and lower leg, protein-calorie malnutrition, severe anemia and paranoid schizophrenia. The admission Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 9/30/19 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of a possible 15. This indicates Resident #207's cognitive abilities for daily decision making were moderately impaired. In sectionG(Physical functioning) the resident was coded as requiring supervision after set-up with eating, extensive assistance of 1 person with bed mobility, toileting, and personal hygiene, total care of 1 with bathing and total care of 2 with transfers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, and clinical record review the facility's staff failed to obtain physician's orders for 2 of 47 residents in the survey sample, Resident #206 and #207. The findings included: 1. The facility staff failed to obtain a physician's order for the use of a *C-PAP (Continuous Positive Airway Pressure) machine for Resident #206. Resident #206 was originally admitted to the facility 10/9/19 and had never been discharged from the facility. The current diagnoses include pacemaker insertion, pneumonia and sleep apnea. The admission Minimum Data Set (MDS) assessment had not been completed therefore information was gleamed from the Nurse's admission assessment dated [DATE]. The assessment was coded for intact memory. An interview was conducted with Resident #206 on 10/16/19, at approximately 12:40 p.m. Resident #206 stated his family brought the C-PAP machine from home to the facility for his use and he was applying the mask nightly at bedtime. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, resident interview and clinical record review the facility staff failed to ensure 1 of 47 residents in the survey sample, Resident #86, was provided ADL (Activities of Daily Living) care to include removal of facial hair. The findings included: Resident #86 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Vascular Dementia without Behavioral Disturbance and Hemiplegia and Hemiparesis following Cerebral Infarction affecting Right Dominant Side. Resident #86's Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 09/12/2019 coded Resident #86 with a BIMS (Brief Interview for Mental Status) score of 08 indicating moderate cognitive impairment. In addition, the Minimum Data Set coded Resident #86 as requiring extensive assistance of 1 for bed mobility and dressing, total dependence with assistance of 1 for personal hygiene, bathing and toilet use and total dependence with assistance of 2 for transfer. During the tour…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, and clinical record review the facility staff failed to provide necessary respiratory care and services for 1 of 47 residents (Resident #206), in the survey sample for *Continuous Positive Airway Pressure (C-PAP). The findings included: Resident #206 was originally admitted to the facility 10/9/19 and had never been discharged from the facility. The current diagnoses include pacemaker insertion, pneumonia and sleep apnea. The admission Minimum Data Set (MDS) assessment had not been completed therefore information was obtained from the Nurse's admission assessment dated [DATE]. The assessment was coded for intact memory. An interview was conducted with Resident #206 on 10/16/19, at approximately 12:40 p.m. Resident #206 stated his family brought the C-PAP machine from home to the facility for his use and he was applying the mask nightly at bedtime. Review of Resident #206's physician order summary did not reveal an order for use of a C-PAP. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-18 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on information obtained during the Sufficient and Competent Nurse Staffing task, the facility staff failed to staff a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week which could potentially affect all residents. The facility staff failed to staff a RN for at least 8 consecutive hours a day on 12/23/18 and 1/1/19. The findings included: During the nursing staff review for December 3, 2018 through October 13, 2019 the facility staff was unable to verify RN presence in the facility for at least 8 consecutive hours on 12/23/18 and 1/1/19. On 1/9/19 at approximately 5:00 p.m., the Corporate Consultant stated they were unable to present any information verifying a RN was present in the facility for 8 consecutive hours. The above findings were shared with the Administrator, Director of Nursing and the Corporate Consultant on 10/18/19 at approximately 4:10 p.m., the Director of Nursing stated the RN called out and she wasn't notified, for if she had known she would have come in.
- Potential for harm · D2019-10-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and staff interview, the facility staff failed to dispose of medications in a timely manner. The findings included: On [DATE] at approximately 1:00 PM an inspection was conducted in the medication room located on the A wing, cart #1. An expired, opened bottle of Humalog Insulin with an opened date of [DATE] written was observed. Licensed Practical Nurse #2 was asked how many days is the insulin good for after it's opened? She stated, It's good for thirty days. The resident is no longer receiving this. On [DATE] at approximately, 5:24 PM an interview was conducted with Registered Nurse (RN) #3 On the A-unit. She was asked how many days is a bottle of Humalog Insulin good for once it's opened? She stated, I'm gonna contact pharmacy. RN #3 stated that the pharmacist said it's good for 28 days. She was asked if you see insulin beyond 28 days what should you do? She stated, I would discard it and re-order. On [DATE] at approximately, 3:00 PM a pre-exit interview was conducted with the Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and facility documentation review the facility staff failed to ensure house stock Artificial Tears eye drops was labeled to identify the specific resident for whom it was prescribed for 1 of 47 resident's in the survey sample (Resident #158); and failed to remove expired biological's from the Storage Room on B-Unit. The findings included: 1. On [DATE] at approximately 5:00 p.m., the First Hall medication cart on B-Unit was inspected with Licensed Practical Nurse (LPN) # 6. An opened box of Artificial Tears eye drops was observed in the medication cart and it was marked with the date [DATE]. LPN #6 was asked, What does the date [DATE] indicate? LPN #6 stated, That's the date it was opened. The Surveyor observed the (initials) had been written on the box with a black ink marker. The Surveyor asked LPN #6, Whose eye drops are those? LPN #6 stated that they were Resident #158's eye drops. The Surveyor asked LPN #6, The initials on the box are (Initials), the initials of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-18 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to follow physician orders to obtain a *Hemoglobin A1C once every three months for 1 of 47 residents in the survey sample, Resident #27. The findings included: Resident #27 was admitted to the nursing facility on 10/09/2018. Diagnosis included but not limited to Diabetes Mellitus without complications and Chronic Kidney Disease. The current Minimum Data Set (MDS) a quarterly revision MDS with an Assessment Reference Date (ARD) of 07/17/19 coded the resident with a 15 of a total possible score of 15 on the Brief Interview for Mental Status (BIMS). This indicated Resident #27's cognitive abilities for daily decision making were intact. Section I, Metabolic, 12900 of the MDS indicates that Resident has Diabetes Mellitus. On 10/16/19 at approximately, 2:40 PM during the initial tour, Resident #27 stated, I'm supposed to get my A1C checked every month but haven't had it done since February. Review of the clinical record included the Physicians order summary which read: A1C in the morning every three months…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and clinical record review the facility staff failed to ensure infection control practices were followed during wound care for 1 of 47 resident's in the survey sample, Resident #87. The findings included: Resident #87 was admitted to the facility on [DATE]. Diagnoses included but were not limited to, Endocarditis, Valve unspecified and Venous Insufficiency. Resident #87's Quarterly Minimum Data Set (MDS an assessment protocol) with an Assessment Reference Date of 09/14/2019 was coded with a BIMS (Brief Interview for Mental Status) score of 15 indicating no cognitive impairment. In addition, the Minimum Data Set coded Resident #87 as requiring extensive assistance of 1 for bed mobility, dressing, toilet use, personal hygiene and total dependence of 1 with transfer and bathing. On 10/17/2019 at 11:20 a.m., the Surveyor was at Resident #87's bedside to observe Registered Nurse (RN) #1 provide wound care. Resident #87 has pressure ulcers on her left and right buttocks.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2021-03-12 · tag F0574 — widespreadThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 574-C The facility staff failed to ensure postings of State Agencies were in large enough font, positioned well and accessible to facility residents. FACILITY Resident Council 03/11/21 11:39 AM Resident council was at 10:30 am and voiced concerns about missing clothing, snacks at night are not substantive even for the diabetic-I went to the A Wing refrigerator and found crackers and nabs- and [NAME] WARD, LPN stated that snacks are given with their meals at 5:00 p.m., but she works 7:00 am to 7:00 p.m I will tell [NAME] and see if she can check the kitchen. The diabetic in the group (Vera [NAME] on B wing said she gets crackers and has awaken sweating due to low blood sugar. The President stated crackers with no drink-would like fruit, yogurt, or something else. They do not offer?? Been having Council meetings even during the Pandemic. No aware of survey results-where located, not aware on Ombudsman or our office if need to contact. The Administrator does not comeback to tell you about missing items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SABER HEALTHCARE GROUP — 126 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.9 | +1.1 vs chain |
| Health inspection | 3 of 5 | 2.6 | +0.4 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 125 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 125; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| SABER HEALTHCARE HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 02/01/2018 |
| BENJAMIN N. VOLPE FAMILY DYNASTY TRUST (DATED DECEMBER 29, 2020) | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 01/01/2023 |
| BNV DYNASTY LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 01/01/2023 |
| DECANTED WILLIAM I. WEISBERG FAMILY DYNASTY TRUST (DATED SEPT 30, 2020 | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 01/01/2023 |
| WIW DYNASTY LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 01/01/2023 |
| VOLPE, BENJAMIN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNF | since 03/01/2019 |
| WEISBERG, WILLIAM | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | since 02/01/2018 |
| NICOLUZAKIS, GREGORY | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 03/01/2019 |
| SHG MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2019 |
| JACKSON, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/28/2022 |
| NOTTINGHAM, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/06/2018 |
| CIBC BANK USA | Organization | ADP OF THE SNF | since 02/26/2021 |
| CITRIN COOPERMAN ADVISORS LLC | Organization | ADP OF THE SNF | since 02/01/2018 |
| SABER GOVERNANCE LLC | Organization | ADP OF THE SNF | since 09/01/2019 |
| SABER HEALTHCARE GROUP LLC | Organization | ADP OF THE SNF | since 02/01/2018 |
| SHORE REAL ESTATE GROUP, LLC | Organization | ADP OF THE SNF | since 02/26/2021 |
| TCF NATIONAL BANK | Organization | ADP OF THE SNF | since 02/14/2018 |
| WALKER & ASSOCIATES PC | Organization | ADP OF THE SNF | since 02/01/2018 |
| BARAL, SARAD | Individual | ADP OF THE SNF | since 03/01/2018 |
CMS files one row per role, so the 34 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.8M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495334. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.