Kern River Transitional Care
5151 Knudsen Drive, Bakersfield, CA 93308 · For profit - Limited Liability company · 140 certified beds · (661) 325-9900 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (91) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $77,720 in federal fines (most recent 2023-12-07)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.0% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.5% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.7% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.3% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 1.9% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.2% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 2.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.0% | 12.0% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 99.7% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.0% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.6% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.29 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.23 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 547 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 254 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.62 therapist hours per resident per day in 2026Q1 — more than 89% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.2%CMS range 55.7–65.4 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 7.7–12.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.0%CMS range 6.5–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.51 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 136.0 residents a day — about 97% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.80 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.98 hrs/resident/day on weekends vs 4.73 on weekdays — 16% thinner on weekends. RN hours go from 0.62 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
91 citations, most serious first. The 11 most serious are shown; the remaining 80 are one tap away and print in full.
- Actual harm · G2023-12-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to prevent abuse for one of 10 sampled residents (Resident 3). This failure resulted in Resident 3 to express feelings of sadness, cry, verbalize a fear of retaliation from staff and had the potential to affect other residents in a negative manner. Findings: During a review of Resident 3's Minimum Data Set (Assessment tool) BIMS (Brief Interview for Mental Status- an assessment tool for cognition), dated 9/8/23, the BIMS indicated, Resident 3 had a score of 12 (moderate impairment). During a concurrent observation and interview on 10/19/23 at 11:46 a.m. with Resident 3 in Resident 3's room, Resident 3 stated, Certified Nursing Assistant (CNA) 9 had been shouting at her. Resident 3 stated she should have reported CNA 9's behavior towards her a long time ago but did not want to get anyone in trouble. Resident 3 stated when she would request assistance with care, CNA 9 would shout at her, I don't have time for this. Resident 3 stated approximately a month and a half ago she had requested assistance to use the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the family and physician of a change in condition for one of two sampled residents (Resident 1). This failure had the potential for delay in care, untreated, and worsening of skin condition. Findings:During a concurrent interview and record review on 4/29/26 at 4:04 p.m. with Director of Nursing (DON), DON reviewed Resident 1's SBAR (Situation, Background, Appearance, Review and Notify) Communication Form, dated 2/24/26, the SBAR indicated, Resident [1] was noted in the AM [morning] with small raised bumps on scalp close to ear on both sides of head. Pink/red, small lump under skin, pea size, slightly tender when pushed on.During a review of Resident 1's Progress Notes (PN), dated 2/27/26, the PN indicated, Resident [1] on to continue monitoring for red bumps, to head, does not seem in pain, no face grimacing noted, no moaning of pain noted. Red bumps still present.During an interview on 4/29/26 at 4:04 p.m. with DON, DON stated she was unable to find documentation of physician was notified of the continuous red…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement a care plan for one of two sampled residents (Resident 1). This failure resulted in Resident 1 not receiving treatment and potential for worsening skin condition.Findings:During a review of Resident 1's SBAR (Situation, Background, Appearance, Review, and Notify) Communication Form, dated 2/24/26, the SBAR indicated, Resident [1] was noted in AM [morning] with small, raised bumps on scalp close to ear on both sides of head. Pink/red, small lump under the skin, pea size, slightly tender when pushed on.During a review of Resident 1's Treatment Administration Record (TAR), dated February and March 2026, the TAR indicated there was no documentation of treatment for Resident 1's red bumps on scalp. During a concurrent interview and record review on 4/29/26 at 4:04 p.m. with Director of Nursing (DON), DON reviewed Resident 1's Care Plan (CP), dated 2/24/26, the CP indicated, [Resident 1] has small, raised bumps to scalp close to ears and is at risk for infection, worsening, and pain or discomfort. Intervention:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-28 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure vital documents were provided in primary language for one of three sampled residents (Resident 2). This failure had the potential for Resident 2 to not understand the provided vital information.Findings:During a review of Resident 2's admission Record, (AR) the AR indicated, Resident 2's primary language was Spanish. During a review of Resident 2's Social History Assessment, ([NAME]) dated 4/27/25, the [NAME] indicated Resident 2's preferred language was Spanish.During a concurrent interview and record review, on 7/16/25 at 4:17 p.m. with Admissions Coordinator (AC), AC stated the facility does not have an Admissions Agreement in Spanish. Resident 2's Admissions Agreement, dated 5/6/25 was reviewed. AC confirmed Resident 2's Admissions Agreement was in English. During a concurrent interview and record review, on 728/25 at 10:22 a.m. with Director of Nursing (DON), Resident 2's [NAME] and Hospital Record, (HR) dated 6/5/25, was reviewed. The HR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure physician's orders were followed when:1. Oxygen was not administered as prescribed by the physician for one of three sampled residents (Resident 1).2. Medications were not administered timely for one of three sampled residents (Resident 4). 3. Medications were not administered for one of three sampled residents (Resident 4).These failures had the potential for Resident 1 and Resident 4 to suffer adverse outcomes.Findings:1. During a concurrent observation and interview, on 7/16/25 at 11:43 a.m. in Resident 1's room, Resident 1 was observed wearing a nasal canula and her oxygen was set at 4 liters per minute. During a review of Resident 1 O2 (oxygen) @ (at) 3 LPM (liters per minute) Via Nasal Cannula (thin flexible tube that gives additional oxygen through the nose) Per Concentrator Continuous every Shift . Order Date 07/07/2025 Start Date 07/07/2025During a concurrent observation, interview, and record review, on 7/16/25 at 11:57 a.m. in Resident 1's room, with Licensed Vocational Nurse (LVN) LVN 1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Bowel Management Protocol, for one of six sampled residents (Resident 3) when Resident 3 was not administered needed medication. This failure had the potential for Resident 3 to experience pain and constipation.Findings:During a review of Resident 3's Task: Bowel Continence, (TBC) dated 6/22/25 to 7/20/25, the TBC indicated Resident 3 did not have a bowel movement (BM) from 6/24/25 to 6/30/25 (six days).During a concurrent interview and record review on 7/16/25 at 4:12 p.m. with the Director of Nursing (DON), Resident 3's TBC was reviewed. DON stated Resident 3 did not have a BM for six days. Resident 3's Medication Administration Record, (MAR) dated June 2025 was reviewed. DON stated bowel protocol was not initiated (a series of medications used to treat and prevent constipation). DON stated no medications were given to Resident 3. DON stated bowel protocol should have been initiated.During a review of the facility P&P titled, Bowel Management Protocol, undated, the P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-28 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three of three sampled License Vocational Nurses (LVN) ( LVN 1, LVN 2, and LVN 3) had competencies for continuous positive airway pressure, (CPAP- is a common treatment for sleep apnea, a condition where breathing repeatedly stops and starts during sleep) and bilevel positive airway pressure (BIPAP is a type of non-invasive ventilation that provides breathing support by delivering air at two different pressure levels, one for inhalation and another for exhalation). This failure had the potential for the facility's residents who require the use of CPAP or BIPAP to have improper application.Findings:During an interview on 7/16/25 at 11:43 a.m. with Resident 1, Resident 1 stated when her BIPAP mask is applied by the LVN it depends on who applies the mask if there is a good seal or not.During a concurrent interview and record review on 7/28/25 at 3:36 p.m. with Staffing Coordinator (SC), LVN 1, LVN 2, and LVN 3's training files were reviewed. SC stated there were no skills training for CPAP or BIPAP for the LVN 1, LVN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Ensure one of three sampled residents (Resident 1) was wearing non-skid socks (non-slip socks are designed with rubberized grips on the soles, offering the traction needed to walk safely. This feature is particularly vital for elderly residents or those with balance problems, significantly reducing the risk of falls and related injuries) according to the plan of care when Resident 1 was high risk for falls. 2. Follow their in-service on Falls to ensure a Registered Nurse (RN) initially assessed one of three residents (Resident 1) who was found on the floor when a Licensed Vocational Nurse (LVN) 1 did not wait for the RN to assess before transferring Resident 1 from the floor to the wheelchair and to the bed. These failures had the potential to result in Resident 1 falling and sustaining a left hip fracture (broken bone). Findings: 1. During a review of Resident 1's Change in Condition Evaluation (CCE), dated 3/29/25, the CCE indicated, Resident [1] had an unwitnessed fall in her room attempting to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed ensure one of three sampled resident (Resident 1) responsible party (RP) was able to participate in treatment decisions. This failure resulted in a violation of Resident 1's rights. Findings: During an interview on 5/14/25 at 12:46 p.m. with Resident 1's family member (FM 1), FM 1 stated she was informed Resident 1 medical provider ordered hospice (type of care that focuses on the comfort and quality of life of a resident with a serious illness that is approaching the end of life, often includes emotional and spiritual support for both the resident and their loved ones) and she agreed to start hospice care. FM 1 stated she was never given a choice regarding the hospice companies available to provide care for Resident 1. FM 1 stated she never agreed to the hospice company assigned to care for Resident 1. During a review of Resident 1's admission Record, (AR) dated 4/27/22, the AR indicated FM 1 was Resident 1's RP. During a concurrent interview and record review, on 5/15/25 at 12:46 p.m. with the Director of Nursing (DON),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-15 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled resident (Resident 1) plan of care was coordinated with hospice (type of care that focuses on the comfort and quality of life of a resident with a serious illness that is approaching the end of life, often includes emotional and spiritual support for both the resident and their loved ones) care. This failure had the potential for Resident 1's care needs to go unmet. Findings: During a concurrent interview and record review, on 6/3/25 at 11:55 a.m. with Director of Nursing (DON), Resident 1's medical record was reviewed. DON stated Resident 1 started hospice care on 12/11/24, DON stated no IDT (interdisciplinary team- group of professionals consisting of attending physician, a registered nurse responsible for resident care, a nurse aide responsible for residents care member of the food and nutrition services, who assess, coordinate, and manage each resident's comprehensive needs) conference was held at the start of hospice for Resident 1. DON stated IDT conference should have been held once…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-24 · tag F0552 — widespreadEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to: 1. Follow their policy and procedure titled Psychoactive/Psychotropic Medication Use, when Informed Consents (process to ensure the provider has discussed the risks, benefits, and alternatives with the patient and the patient agrees to the provider performing the intervention) were not provided by the physician or consistently witnessed by a licensed nurse for eight of 14 sampled residents (Resident 437, Resident 111, Resident 10, Resident 338, Resident 25, Resident 8, Resident 55, and Resident 36 ) on psychotropic medications, (medications to treat mental health disorders). This failure had the potential for residents or their responsible party to be unaware of alternatives to medications or side effects of medications. 2. Follow their policy and procedure titled Informed Consents when Informed Consents were not provided by the physician or consistently witnessed by a licensed nurse for two of two residents (Resident 119 and Resident 91) with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Fcited before2025-04-24 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1.Ensure three of 32 sampled licensed vocational nurses (LVN 2, LVN 3, and TN 2) were competent (verified ability to perform skill) to perform care for one of one sampled resident (Resident 72) on dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly). 2. Ensure three of 32 sampled licensed vocational nurses (LVN 2, LVN 3, and treatment nurse [TN] 2) were competent to provide care for one of one sampled resident (Resident 36) with suprapubic catheter (a tube inserted into the bladder to drain urine). 3. Ensure two of 14 sampled registered nurses (RN 1 and RN 3) were competent to provide care for three of three sampled residents (Resident 96, Resident 437, and Resident 187) with on Midline Catheters (thin, soft tubing, placed into a vein to deliver medications directly into the bloodstream). 4. Ensure two of 14 sampled registered nurses (RN 1 and RN 3) were competent to provide care for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-24 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow and implement the Center for Disease Control and Prevention (CDC, nationally recognized health organization) infection control practices when: 1. Licensed Vocational Nurse (LVN) 2 did not follow Enhanced Barrier Precaution (EBP, precautions to reduce transmission of infectious organisms) protocols during closed contact with one of one sampled resident (Resident 72). 2. The X-ray Technician (XRT) stepped out of the room with contaminated gloves and isolation gown to answer a phone call after in close contact with one of one resident (Resident 96) on EBP. 3a. Treatment Nurse (TN) 1 threw the contaminated dressing with serosanguinous (thin, watery, and pinkish red in color fluid from a wound) drainage onto a regular trash bin. 3b. TN 1 did not perform hand hygiene before putting on a new pair of gloves. 3c. TN 1 used a pair of unsterile (free from germs) pair of scissors to cut the sterile not packing strip during wound packing for one of one sampled resident (Resident 96). 4. Central Supply Staff (CS) 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-24 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that 108 out of 108 sampled Certified Nursing Assistants (CNAs) were attending at least 5 hours of dementia (a loss of mental function)-specific in-service training on an annual basis. This failure had the potential for CNAs to be uneducated how to meet care need of residents with dementia. Findings: During a concurrent interview and record review on 4/23/25 at 9:09 a.m. with Director of Staff Development (DSD), Dementia Mod [module] 4 (DM 4), dated 6/12/24 was reviewed. The DM 4 attendance sheet indicted 35 out of 108 CNAs attended dementia training. DSD stated only 35 CNAs attended the one-hour Dementia training. During a concurrent interview and record review on 4/23/25 at 9:11 a.m. with DSD, Dementia Review Annual (DRA), dated 8/23/24 were reviewed. The DRA attendance sheet indicated 60 out of 108 CNAs attended dementia training. DSD stated only 60 CNAs attended the one-hour training. During a concurrent interview and record review on 4/23/25 at 9:13 a.m. with DSD, DM 4 dated 9/19/24 was reviewed. The DM 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record the facility failed to provide the completed Baseline Care Plan (BCP-initial instructions for care of the resident) Summary was provided to two of six sampled residents (Resident 72 and Resident 96) or the resident's responsible party within 48 hours of admission. This failure resulted in Resident 72 and Resident 96 or the resident's responsible party to be unaware of the plan of care during the first 48 hours. Findings: During a concurrent interview and record review on 4/23/25 at 9:44 a.m. with Director of Nursing (DON), Resident 72's admission Record (AR), was reviewed. The AR indicated Resident 72 was admitted on [DATE]. Resident 72's BCP dated 3/26/25 was reviewed. DON was unable to find documentation Resident 72's BCP summary was provided to the resident or the resident representative. DON was unable to provide documentation of Resident 72's signature or her responsible party (RP) signature indicating receipt of the BCP summary. DON stated she did not see a signed document of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure : 1. Four of five sampled residents (Resident 132, Resident 35, Resident 437, Resident 34) medications were safely and securely stored from unauthorized personnel and other resident. This failure had the potential for medication to be accessed by unauthorized staff and residents. 2. The facility policy and procedure (P&P) titled, Disposal of Medications and Medication-Related Supplies, for one of one sampled controlled substance destruction record. This failure had the potential for drug diversion. Findings: 1a. During a concurrent observation and interview on 4/21/25 at 10:29 a.m. with Licensed Vocation Nurse (LVN) 1 Resident 132 had micronazole nitrate 2% (to treat itching and burning) was found on bedside table. There was no name on the bottle. Resident 132 stated this bottle is not mine. LVN 1 stated this medication should not be here. LVN 1 stated there is no name on the bottle. During a review of Resident 132's Order Summary Report (OSR), dated 3/2025, the OSR indicated Resident 132 had no order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-24 · tag F0850 — failed to provide social-work services — patternHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Social Services Director (SSD) met the required qualifications to manage and coordinate social services for 126 residents living in the facility and to fulfill the duties of the SSD. This failure had the potential to result in residents not being referred to appropriate social service agencies for their needs, required social services assessments performed and completed timely, accurate documentation and follow-up with residents and resident representatives of the residents' social service's needs, and ensure the residents could attain and maintain highest practicable physical, mental, or psychosocial well-being. Findings: During an interview on 4/23/24 at 10:23 a.m. with Social Services Director (SSD), SSD stated she was new to the facility. She stated her educational qualification included a Bachelor of Science Degree in Psychology, currently working on her master's in social work. SSD stated her work experience included social work in mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-24 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility's Quality Assurance and Performance Improvement (QAPI, process to identify problems and initiate improvement processes) committee failed to identify on-going issues, develop, and implement corrective action plans for Infection Prevention and Control practices (F636, F655, F656, and F868) and Social Services (F658, F790, F687, F842 and F623) not provided as identified by the survey team. These failures placed all 126 facility residents at risk for acquiring infectious diseases and not receiving medically necessary services. Findings: During a concurrent interview and record review on 4/24/25 at 3:09 p.m. with the Administrator, the minutes of the facility's QAPI (a committee that identifies quality deficits and implements corrective plans) meeting dated 4/18/25 and 1/19/25 were reviwed. The Administrator stated meetings were held every Tuesday to review new residents assessments. The facility's deficient practices reviewed included failure to assess each resident and care planning of residents. The Administrator stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-24 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the facility's Infection Preventionist (IP) attended two of three sampled Quality Assessment and Performance Improvement (QAPI, committee that identifies quality deficits and implements corrective plans) committee's meetings during 2024 and 2025. This failure had the potential for the facility to not be aware of infection control issues and develop a plan to address infection control issues. Findings: During a concurrent interview and record review on 4/24/25 at 3:09 p.m. with the Administrator, the QAPI committee sign in sheets dated 9/24/245, 1/19/25, and 4/18/25 were reviewed. The Administrator stated the IP attends the QAPI meetings. Administrator was unable to verify IPs attendance at the QAPI meetings on 9/24/245 and 4/18/25 with the QAPI attendance sheets. The Administrator stated the QAPI committee met September 2024, January 2025, and April 2025. The sign in sheet dated, 9/24/24 indicated the following signatures: Administrator, Director of Nursing (DON), Business Office Manager (BOM), Director of Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed follow their policy and procedure (P&P) titled, Personal Property when one of one sampled resident (Resident 55) personal belongings were not recorded on the inventory sheet upon admission. This failure resulted in the loss of Resident 55's personal belongings and the potential to result in difficulty replacing the personal belongings reported as lost. Findings: During an interview on 4/21/25 at 10:42 a.m. with Resident 55, Resident 55 stated she lost two sets of pajamas and a pair of pants approximately two months ago. Resident 55 stated she told the nurses and the nursing assistants about them. Resident 55 stated, I was told they are in the pile of resident clothing. They have not been returned or replaced. During an interview on 4/23/25 at 4 p.m. with Social Services Director (SSD), SSD stated she was not aware of Resident 55's lost personal belongings. SSD stated she had not been informed. SSD stated she had not personally visited and spoken with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled, Transfer or Discharge, Facility-Initiated, when the facility did not send a notice of transfer to the Ombudsman (representatives who assist residents in long-term care facilities with issues related to day-to-day care, health, safety and personal preferences) for one of six sampled resident's (Resident 40). This failure had the potential to result in Resident 40 not having an advocate who could inform them of their admission, transfer, and discharge rights and options. Findings: During a review of Resident 40's, Hospital Transfer Form (HTF), [undated], the HTF indicated, Resident 40 was transferred to the hospital on 3/6/25 and 3/10/25. There was no evidence of Ombudsman notification done on the hospital transfer. During a concurrent interview and record review on 4/24/25 at 2:59 p.m. with Social Services Director (SSD), Resident 40's HTF, dated 3/6/25 and 3/10/25, were reviewed. SSD stated the nurses were responsible to complete the notification to the Ombudsman. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to review and accurately complete the annual Pre-admission Screening Assessment and Resident Review (PASARR-federal requirement to help ensure that individuals are not incorrectly placed in nursing homes or long-term care instead of a psychiatric setting) for three of 16 sampled residents (Resident 10, Resident 115, Resident 109). This failure had the potential for residents to be placed in an inappropriate setting and not receive required services. Findings: During a concurrent interview and record review on 4/24/25 at 8:31 a.m. with Director of Nursing (DON), Resident 10's PASRR [PASARR] Level I Screening, dated 12/27/24 was reviewed. The PASRR indicated, Level I positive for SMI [Serious Mental Illness]/Positive for ID [Intellectual Disability]/DD [Developmental Disability]/RC [Related Condition]. DON stated Level I was completed on 12/27/24 and it was positive for Level I screening. DON stated there was no Level II PASRR completed on Resident 10. DON stated admission nurse start the PASRR and DON was informed, and it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement a person-centered care plan for four of four sampled residents (Resident 72, Resident 8, Resident 110 and Resident 13). This failure had the potential for unmet care needs. Findings: During an observation on 4/21/25 at 1:13 p.m. with Resident 72, in Resident 72's room, Resident 72's left foot's skin was dry and flaky, the left toes were red and swollen, the left great (big) toenail was long, thick, yellow-orange in color, brittle and crumbly. The left 2nd, 3rd, 4th, and 5th toenails were long and the nailbeds were yellow. The skin in between the toes was blackish in color with blackish debris. there was a small wound with a dried scab, below the 4th toenail and a small wound between the left 4th toe nail and the left 3rd toe. The right foot toenails were yellow, and the nails were long. The right big toe was swollen, the toenail was deformed, yellow, with ragged edges. The right 2nd toenail was long and yellow with crumbly edges. The skin in-between the right toes was blackish in color…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Guidelines for Preventing Intravenous [in the vein] Catheter [small flexible tube to deliver fluids or medications directly into the bloodstream]-Related Infections, for two of two residents (Resident 110 and Resident 13) when IVs were not flushed (rinsed out), changed, or removed as ordered. This failure had the potential for increased risk for infection. Findings: During a concurrent observation and interview on 4/21/25 at 1:19 p.m. with Resident 110, Resident 110 had an IV in the right wrist. Resident 110 stated her last dose of IV medication was three days ago. Resident 110 stated the IV had not been flushed since the last dose of medication was administered. During a concurrent interview and record review on 4/21/25 at 1:23 p.m. with Registered Nurse (RN) 1, Resident 110's Order Summary Report (OSR), dated 4/10/25 was reviewed. The OSR indicated insert peripheral (in arm) IV on 4/10/25. The OSR indicated, Change Peripheral IV site every 96 [4 days] hours an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide necessary service for personal and oral hygiene for two of two sampled residents (Resident 72 and Resident 133) who were dependent on care being provided. This failure resulted in Resident 72 had the potential for Resident 133 to acquire oral infection, further tooth decay. Findings: 1. During an observation on 4/21/25 at 1:13 p.m. with Resident 72, in Resident 72's room, Resident 72's left foot's skin was dry and flaky the right foot skin was dry. Resident 72's toenails were long and the nailbeds were discolored. The skin in between Resident 72's toes was blackish with blackish debris. During an interview on 4/21/25 at 3:40 p.m. with Licensed Vocational Nurse (LVN) 2, LVN 2 stated Resident 72's nails were thick and orange in color. LVN 2 stated blackish colored dirt was in-between Resident 72's toes. During an interview on 4/21/25 at 4:02 p.m. with Treatment Nurse (TN) 2, TN 2 stated she saw Resident 72 this morning. TN 2 stated she checked if Resident 72 could wiggle her toes on the left foot. TN 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) titled Activity Program, for one of 49 sampled residents (Resident 109) when activities of interest were not provided to Resident 109. This failure resulted in Resident 109 to experience a diminished quality of life due to not participating in either individual or group activities and the potential to result in depression (sustained loss of interest). Findings: During a concurrent observation and interview on 4/21/25 at 12:06 p.m. with Resident 109 in Resident 109's room, a Certified Nursing Assistant (CNA) delivered Resident 109's lunch tray. CNA described what was in front of him on his lunch tray. Resident 109 stated he was blind in his left eye and going blind in his right eye. Resident 109 stated the facility was not giving him anything to do but sit in bed. During a review of Resident's 109's admission Record (AR), dated 3/30/25, the AR indicated Resident 109 was admitted on [DATE] with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the facility's policy and procedures (P&P) titled, Foot Care and Social Services when nursing assessments did not indicate foot skin or nail issues, foot care was not provided and a podiatry (treatment of foot disorders, ankle, and leg) referral was not completed for one of one sampled resident (Resident 72). This failure resulted in Resident 72's left toes to be red and swollen, skin dry and flaky, right and left feet toenails to be long, thick, hard, and yellow-orange, with blackish discoloration and debris in-between the toes. Findings: During an observation on 4/21/25 at 1:13 p.m. in Resident 72's room, both of Resident 72's feet had dry and flaky skin. The left toes were red and swollen, the left great (big) toenail was long, thick, discolored, brittle and crumbly. Resident 72's left 2nd, 3rd, 4th, and 5th toenails were long, and discolored. Two small wounds were on the left 3rd toe and 4th toe. Resident 72's right foot toenails were long and discolored. The right big toe was swollen. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure: 1. Licensed nurses were competent to assess and change suprapubic catheter (thin, flexible tube inserted directly into the bladder to drain urine) for one of one sampled resident (Resident 36). 2. The facility policy and procedure titled Suprapubic Catheter Care, met Society of Urologic Nurses and Associates (SUNA) Standards of Care. This failure had the potential to result in urinary tract infections, blockage, or leakage of urine, and other complications. Findings: 1. Director of Nursing (DON), DON stated Resident 36 came to the facility on [DATE] with a suprapubic catheter due to a neuromuscular dysfunction of the bladder (bladder function is interrupted due to damage or disease affecting the nerves and muscles that control urination). During a review of Resident 36's Physician's Order (PO), dated 6/11/24, the PO indicated, Change suprapubic catheter PRN (as needed) for dislodgement [out of position], malfunction [not working], and leakage.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure the communication and coordination between the facility and dialysis (a procedure to remove waste products and excess fluids from the blood when the kidneys stop working) center was complete with assessment of the dialysis access site (surgically created access) on the Nursing Hemodialysis communication observation /assessment, for one of three sampled resident (Resident 79). This failure had the potential to result in complications due to having no assessment of the dialysis site. Findings: During a concurrent interview and record review on 4/26/25 at 4:25 p.m. with Licensed Vocational Nurse (LVN) 2, Resident 79's Hemodialysis Communication Observation/Assessment (Assessment), dated 3/26/25, 3/28/25, 4/9/25, 4/11/25, 4/16/25, and 4/21/25 were reviewed. The Assessment indicated post dialysis treatment was blank. LVN 2 stated if the dialysis center does not complete the form, the facility calls the dialysis center and get the post dialysis information. During a review of the facility's policy and procedure (P&P)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assist one of one sampled resident (Resident 133) with a dental appointment. This failure had the potential for Resident 133 to acquire oral infections, further tooth decay, and gum diseases. Findings: During an observation and interview on 4/22/25 10:59 a.m. with Resident 133 in Resident 133's room, Resident 133's teeth were yellowish/gray. Resident 133 had multiple missing teeth. Resident 133 stated he had a lot of dental carries (cavities) and missing teeth. Resident 133 stated there was a cavity in his molar. Resident 133 stated, I need to be seen by a dentist badly. During a review of Resident 133's admission Record (AR), dated 4/4/25, the AR indicated the facility admitted Resident 133 on 4/4/25. During a review of Resident 133's Order Summary Report (OSR), dated 4/24/25 the OSR indicated on 4/4/25, the physician ordered Dental consult and treatment as indicated. During a review of Resident 133's IDT [Interdisciplinary Team)] Conference Summary [IDTCS], dated 4/16/25 (12 days after admission), the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain a complete and accurate medical records for two of six sampled residents (Resident 72 and Resident 133) when: 1. One of one sampled resident's (Resident 72) Nursing Weekly Summary (NWS) did not accurately reflect the condition of the skin, toes, and toenail appearance. 2. One of one sampled resident's (Resident 72) Nursing Hemodialysis Communication Observation/Assessments were not completed on 3/27/25, 3/29/25, 4/3/25, 4/5/25, and 4/9/25. 3. One of one sampled resident's (Resident 133) Initial Social History Assessment was not completed. This failure had the potential to result in adverse consequences and lack of coordination and continuity of care. Findings: 1. During an observation on 4/21/25 at 1:13 p.m. in Resident 72's room, Resident 72's left foot had a short leg cast. Both of Resident 72's feet had dry and flaky skin. The left toes were red and swollen, the left great (big) toenail was long, thick, discolored, brittle and crumbly. Resident 72's left 2nd, 3rd, 4th, and 5th toenails were long, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy & procedure (P&P) titled Binding Arbitration Agreement (BAA, resolve disputes between healthcare providers and residents) for two of twenty sampled residents (Resident 337 and Resident 115) when admission Coordinator (AC), had Resident 337 and Resident 115 sign their BAA without understanding the legal implications. This failure resulted in Resident 337 and Resident 115 to not fully understand the legal document they signed. Findings: 1. During a concurrent interview and record review on 4/23/25 at 11:05 a.m. with AC, Resident 337's BAA dated 2/14/25 was reviewed. The BAA indicated, Resident 337 signed the BAA. Resident 337's clinical record (CR) was reviewed and indicated the following: A. Resident 337's Minimum Data Set (MDS - resident assessment tool), dated 1/31/25, the MDS indicated Resident 1 had a Brief Interview for Mental Status (BIMS, score of 9, a score of 0-7 means severe impairment, 8- 12 is moderate cognitive impairment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Care Plans, Comprehensive Person-Centered, for one of three sampled residents (Resident 1) when: 1. Care plan for refusal of care was not developed and implemented. This failure resulted in Resident 1 not receiving showers or baths for 13 days. 2. Respiratory Care plan was not developed and implemented. This failure had the potential for Resident 1's respiratory signs and symptoms to go unnoticed. Findings: 1. During a concurrent interview and record review on 2/25/25 at 3:01 p.m. with Director of Nursing (DON), Resident 1's Shower Sheets, dated 2/6/25, 2/10/25, 2/13/25, and 2/17/25 were reviewed. DON confirmed Resident 1 refused all showers and baths offered. Resident 1's care plans were reviewed. DON confirmed no care plan was developed or implemented for Resident 1's refusals for showers and baths. DON confirmed a refusal care plan should have been developed and implemented for Resident 1's refusals for showers and baths. 2. During a review of Resident 1's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain physician's order and document the removal of midline intravenous catheter (midline IV - a thin, flexible tube inserted into a vein in the upper arm; used to administer medications, fluids, or draw blood over a longer period) for one of three sampled residents (Resident 1). These failures had the potential for Resident 1 to have retained piece of the catheter, blood loss and incomplete medical record. Findings: During a review of Resident 1's Medication Administration Record, (MAR) for February 2025, the MAR indicated Resident 1 was administered Meropenem (used to treat infections caused by bacteria) intravenous .every 6 hours for C-Diff (Clostridium difficile - a bacteria that cause inflammation of the large intestine) for 6 Days -Start Date-02/5/2025 1800 (6 pm). The MAR indicated Resident 1's last dose of meropenem was administered on 2/11/25 at 12pm. During a review of Resident 1's Infection Note, (IN) dated 2/12/25, the IN indicated, (Resident 1) is no longer on strict single room isolation . During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure care plans were consistently implemented for one of three sampled residents (Resident 1). This failure had the potential for Resident 1 to experience accidents and injuries. Findings: During a review of Resident 1's care plan with the focus on Resident 1 is at risk for falls ., revised 12/2/24 the care plan indicated red star program (an intervention put in place when a resident has two or more falls within 30 days, red stars should be placed on name plate outside the resident's room). During a concurrent observation, interview, and record review, on 12/31/24 at 11:20 a.m. outside of Resident 1's room, with Director of Nursing (DON). DON confirmed Resident 1 was attempting to get out of bed unassisted. Resident 1's care plan with the focus on risk for falls (12/2/24) was reviewed. DON confirmed Resident 1 was care planned for the red star program. DON confirmed Resident 1 did not have a red star on her name plate and stated Resident 1 should have a red star. During a review of the facility's policy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its own Fall Management policy and procedure (P&P) for one of six sampled residents (Resident 1). This failure resulted in an incomplete post fall assessment for Resident 1 and had the potential for unmet care needs. Findings: During an interview on 12/9/24 at 12:30 p.m. with Director of Nurses (DON), DON stated Resident 1 had a history of falling. DON stated Resident 1 had a fall incident on 11/28/24 in the bathroom and an unwitnessed fall incident on 12/2/24. DON stated Resident 1 was a high risk for falls. During a review of Resident 1' Post Fall Review (PFR) assessment dated [DATE], the assessment was noted to be incomplete. The PFR assessment did not indicate Resident 1's medications. During a concurrent interview on 12/9/24 at 1:30 p.m. with DON and Administrator, DON stated it was the facility policy to complete a PFR assessment after each fall. DON stated the PFR assessment included a review of the residents' medications, cognition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, when suspicion of financial abuse was not reported to the attending physician (AP) for one of three sampled residents (Resident 1). This failure had the potential for Resident 1's AP not to be aware of the suspicion and the potential for emotional distress for Resident 1. Findings: During a concurrent interview and record review on 12/5/24 at 12:22 p.m. with Director of Nursing (DON) and Administrator. Administrator stated she took Resident 1 to the bank on 11/25/24, Resident 1 discovered there was money missing from his account. Resident 1's medical record was reviewed and there was no evidence the AP was notified of the suspicion of financial abuse. DON confirmed Resident 1's AP was not notified of the suspicion of financial abuse. Administrator stated No, I did not do that (report to Resident 1's AP). During a review of the facility's P&P titled, Abuse, Neglect, Exploitation or Misappropriation-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to report an allegation of sexual abuse for one of three sampled residents (Resident 1) within 24 hours to the California Department of Public Health (CDPH) and complete an investigation within five business days. This failure had the potential for Resident 1 experiencing continued sexual abuse. Findings: During a review of Resident 1's Progress Notes (PN), dated September 1, 2024, the PN indicated, In charge nurse informed that resident [1] stated that she was raped here some days ago by two men. During a concurrent observation and interview on 9/5/24 at 1:21 p.m. with Resident 1, Resident 1 was sitting in a wheelchair in the dining room, holding a color crayons in a basket with rabbit stuffed animal on her lap. Resident 1 stated, I was raped four times by two men since I have been here. It ' s [allegation of asexual abuse] in the records. Its listed here. I ' m afraid to be alone. During a concurrent interview and record review on 9/5/24 at 2:55 p.m. with the Director of Nursing (DON), Resident 1's clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the attending physician (AP) and responsible party (RP) and complete a change of condition (COC) for one of three sampled residents (Resident 1) when Resident 1 had two unwitnessed falls and COCs. This failure had the potential for Resident 1 ' s AP and RP to be unaware of Resident 1 ' s change of condition and had the potential for unmet care needs and treatments. Findings: During an interview on 8/22/24 at 1:03 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated the resident ' s AP and RP should be notified for any COC and complete a COC and document AP and RP notification. During a review of Resident 1 ' s Nurse ' s Note, (NN) dated 7/15/24, the NN indicated, (Resident 1) found sitting on the floor between his wheelchair and toilet. (Resident 1) stated he attempted toput (sic) himself back to his wheelchair from the toilet. No obvious injuries noted . nurse notified MD and family. During a review of Resident 1 ' s 72-hour Charting, (72HC) dated 7/22/24, the 72HC indicated, At 2:45 pm CNA called for nurse '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the fall risk care plan was revised for one of three sampled residents (Resident 1). This failure had the potential for harm and injuries to Resident 1. Findings: During a review of Resident 1 ' s Fall Risk Observation/Assessment, (FROA) dated 5/19/24, the FROA indicated Resident 1 scored an 18 (a score of 16-42 indicate high risk for falls). During a review of Resident 1 ' s Nurse's Note, (NN) dated 7/15/24, the NN indicated, (Resident 1) found sitting on the floor between his wheelchair and toilet.(Resident 1) stated he attempted toput (sic) himself back to his wheelchair from the toilet. No obvious injuries noted. During a review of Resident 1 ' s 72-hour Charting, (72HC) dated 7/22/24, the 72HC indicated, At 2:45 pm CNA called for nurse ' s help to (Resident 1 ' s) room d/t (do to) (Resident 1) being on the floor. RN (registered nurse) was then called as well for initial assessment. (Resident 1) denies hitting his head. During a concurrent interview and record review on 8/22/24 at 1:47 p.m. with Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure neurological checks (assessment of sensory and motor responses, especially reflexes, to determine whether the nervous system is impaired) were initiated and completed for one of three sampled residents (Resident 1) after Resident 1 had two unwitnessed falls. This failure had the potential for sign and symptoms of neurological deficits to go unrecognized for Resident 1 which had the potential for adverse outcomes. Findings: During an interview on 8/22/24 at 1:03 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated if the fall was unwitnessed, he would initiate neurological checks. LVN 1 stated Neurological check lasted for 72 hours. During a review of Resident 1 ' s Nurse ' s Note, (NN) dated 7/15/24, the NN indicated, (Resident 1) found sitting on the floor between his wheelchair and toilet. (Resident 1) stated he attempted toput (sic) himself back to his wheelchair from the toilet. No obvious injuries noted . During a review of Resident 1 ' s 72-hour Charting, (72HC) dated 7/22/24, the 72HC indicated, At 2:45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0837 — isolatedEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed follow its own policy and procedure (P&P) titled, Documentation Accuracy In The Health Record, for one of three sampled residents (Resident 1). This failure resulted in Resident 1 ' s medical record to be inaccurate. Findings: During a concurrent interview and record review on 8/22/24 at 1:47 p.m. with Director of Nursing (DON), Resident 1 ' s admission Record, (AR) was reviewed and indicated Resident 1 was admitted on [DATE]. DON confirmed Resident 1 ' s AR indicated Resident 1 ' s emergency contact (EC) was his wife. Resident 1 had no other responsible party or EC listed. Resident 1 ' s Discharge Summary, (DS) dated 8/1/24 was reviewed. DON confirmed the DS indicated, I have read, understand and received a copy of this discharge summary: IV. Resident/Responsible Party/Date: (Resident 2 ' s name) V. Relationship to resident/date self . DON confirmed Resident 2 was a resident in the facility and not in any way affiliated with Resident 1. During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-02 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) grievances were addressed and resolved. This failure resulted in violation of resident's rights to have Resident 1 grievance addressed. Findings: During an interview on 8/2/24 at 2:27 p.m. with Social Service Director (SSD), SSD stated whenever the resident or family member had concerns or grievances, the social services would give them the Grievances Interview Record (GIR) to fill out or social services would fill the GIR out for the resident or family member. SSD will then give the GIR to the department responsible for the grievance. The facility would try to resolve the grievance within five days. SSD will contact the resident or family member to inform them of the resolution or SSD will set up a care conference depending on the situation. During a review of Resident 1's GIR, dated 8/25/23, the GIR indicated, (Resident 1) was told by CNA (Certified Nursing Assistant) when asking for help to the bathroom you show [sic] know better then [sic] to call us during shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-31 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a change in condition was communicated to the primary care physician for one of four sampled residents (Resident 1). This failure had the potential to result in Resident 1's overall condition to worsen due to delay of care. Findings: During a review of Resident 1's Admission/readmission Evaluation/Assessment (AREA), dated 7/15/24, the AREA indicated, Resident alert and oriented x 4 [alert and oriented to person, place, time and situation]. During a review of Resident 1's Baseline Care Plan Person-Centered Care Planning (BCP), dated 7/15/25, the BCP indicated Resident 1 was alert and cognitively intact. During a review of Resident 1's PN, dated 7/18/24, the PN indicated, Resident is alert with some confusion noted. The PN indicated no documentation of the facility notifying the primary care physician about Resident 1's new onset of confusion. During a review of Resident 1's Minimum Data Set (MDS [an assessment tool]), dated 7/19/24, the MDS indicated Resident 1 had a BIMS (Brief Interview of Mental Status) of 6 (0-7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the physician of a change of condition for one of three sampled residents (Resident 1). This failure had the potential for Resident 1 not having his care needs met. Findings: During a concurrent interview and record review on 7/23/24 at 2:50 p.m. with DON, Nursing-Daily Skilled Charting Form-V 3.0 (NDCF) , dated 5/25/2024 was reviewed. The NDCF indicated a blood pressure (BP - the pressure of circulating blood against the walls of blood vessels) of 184/82 (normal blood pressure is when systolic pressure of less than 120 and a diastolic pressure of less than 80). DON reviewed Resident 1's clinical records and stated there is no documentation that Resident 1 was re-assessed or if physician was notified for the high blood pressure. DON stated anything over 160 should be reported to physician. During a review of the facility's policy and procedure (P&P) titled, Change in a Resident's Condition or Status, dated February 2021, the P&P indicated, Our…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop and implement a comprehensive person focused care plan for one of three sampled residents (Resident 1) when Resident 1 was non-compliant with the use of call light. This failure placed Resident 1 at risk for not having his care needs met. Findings: During a review of Nurse ' s Note (NN), dated 5/26/24, the NN indicated, Resident [1] noted to be non-compliant to call light. Use of call light explained to resident [1] within each interaction. Still non-compliant to call light and yelling at staff when needing assistance at this time. During a concurrent interview and record review on 7/9/24 at 10 a.m. with Assisted Director of Nursing (ADON), Resident 1 ' s Care Plan, dated 5/16/24-5/27/24 was reviewed. ADON reviewed Resident 1's Care Plan and stated there should ' ve been a care plan in place for a non-compliance with the use of call light. During an interview on 7/9/24 at 11:30 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated Resident 1 was very non-compliant with using his call light. Staff would always…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-23 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the communication and coordination between the facility and dialysis (a procedure to remove waste products and excess fluid from the blood when the kidneys stop working) center was complete with assessments of the dialysis access site (surgically created access) on the Pre (before) and Post (after) Dialysis Communication Form (PDCF) for one of two sampled residents (Resident 1). This failure had the potential to result in complications due to having no assessment of the dialysis site. Findings: During a concurrent interview and record review on 7/23/24 at 2 p.m. with Director of Nursing (DON), Resident 1's Pre and Post-Dialysis Communication Form (PDCF) dated 5/17/24, 5/20/24 and 5/22/24 was reviewed. The PDCF indicated post -Dialysis Assessment was blank on 5/17/24, 5/20/24 and 5/22/24. DON stated the post dialysis was not completed and it (PDCF) should be completed once Resident 1 is back in the facility. During a review of the facility's policy and procedure (P&P) titled, Hemodialysis Catheters-Access and Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow its policy and procedure titled Care Plans, Comprehensive Person-Centered, for one of two sampled residents (Resident 1). This failure has the potential for accidents and injuries. Findings: During a review of Resident 1's SBAR (situation, background, assessment, and recommendation) Communication Form dated 6/8/24 at 10 p.m., the SBAR indicated Resident 1 had an unwitnessed fall. slid off bed. found lying supine (face up) on the floor by right side of bed. Resident 1's post Fall Risk Observation/Assessment indicated Resident 1 was a high risk for fall. Resident 1's fall care plan was not updated after the fall incident on 6/8/24. During a concurrent interview and record review on 7/16/24 at 12:35 p.m. with Assistant Director of Nurses (ADON), ADON reviewed Resident 1's SBAR dated 6/8/24 at 10 p.m. and ADON confirmed Resident had an unwitnessed fall incident on 6/8/24. ADON was unable to find an updated fall care plan for Resident 1. ADON stated Resident 1's care plan should have been updated after the fall incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1)'s call light was within easy reach. This failure had the potential for Resident 1's activities of daily living need not being met. Findings: During a concurrent observation and interview on 6/24/24 at 2:30 p.m. with Certified Nursing Assistant (CNA) 1, in Resident 1's room, Resident 1's call light button was on the floor and was not in Resident 1's reach. CNA 1 stated, Call light is on the floor, and it should be in Resident 1's reach. During a concurrent observation and interview on 6/24/24 at 3 p.m. with Licensed Vocational Nurse (LVN) 1, in Resident 1's room, Resident 1's call light button was on the floor and was not in Resident 1's reach. LVN 1 stated, Call light was not in Resident 1's reach, and it should be clipped to sheet or to resident's clothes so it can be in reach. During a review of Resident 1's Care Plan (CP) , dated 2024, the CP indicated, ADL [Activity of Daily Living]/Mobility: [Resident 1] has actual ADL/mobility decline and requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to monitor and document behavioral episodes for one of three sampled residents (Resident 1). This failure had the potential for untreated Resident 1's worsening behavior. Findings: During an observation on 6/28/2024 at 10:10 a.m., outside of conference room, Resident 1 was sitting in his wheelchair. Resident 1 was agitated (restless) and upset. During a review of Resident 1 ' s Care Plan (CP), dated 6/20/2024, the CP indicated, Psychosocial behavior: exhibits or is at risk for behavioral symptoms (i.e., striking out, grabbing others, combative, verbally, or physically abusive, inappropriate disrobing, smears/throws food/feces/objects due to bipolar disorder [mood disorder]. Goal: will accept supportive strategies and demonstrate adequate control of emotions which will not result in injury to self or others. Interventions/Tasks: Document and record behavioral episodes. During a concurrent interview and record review 7/25/2024 at 3:13 p.m. with Director of Nursing (DON), DON reviewed Resident 1's CP and was unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy and procedure when medications were not documented immediately after being administered for two of three sampled residents (Resident 1 and Resident 2). This failure resulted in inaccurate medical records. Findings: During a review of Resident 1's Medication Admin (administration) Audit Report (MAAR) dated 6/26/24, the MAAR indicated, Resident 1 was to receive Atorvastatin Calcium (medication used to treat high cholesterol) .Schedule Date.6/9/24 2100 (9 p.m.).Administered 6/9/24 2258 (10:58 p.m.).Doxycycline Hyclate (antibiotic used to treat infection).Schedule Date.6/9/2024 2100 (9 p.m.).Administration Time 6/9/24 2258 (10:58 p.m.).Humalog (medication used to treat high blood sugar).Administration Time 6/9/24 2100.Administered 6/10/24 2:10 a.m. During a review of Resident 2's MAAR dated 6/26/24, the MAAR indicated, Resident 2 was to receive Empagliflozin (medication to treat high blood sugar).Schedule Date.6/24/24 9:00 a.m.Administration Time.18:35 (6:35 p.m.).Empagliflozin.Schedule Date.6/25/24 9:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1. Ensure the medication carts and medication room were free from expired medications. This failure had the potential for residents to receive expired medications and have adverse health outcomes. 2. Follow their policy and procedure (P&P) on medication labeling. This failure had the potential to result in medication errors. 3. Ensure an insulin (medication used to manage blood sugar levels) was dated. This failure had the potential for residents to receive insulin with decreased potency (strength of medication required to produce an effect). Findings: 1. During a concurrent observation and interview on 5/15/24 at 10:03 a.m. with Director of Nursing (DON), in the medication room C, there was a box of emergency drug supply. The form on the box titled, Refrigerated Emergency Drug Supply had a kit expiration date of 1/31/24. DON verified the refrigerated emergency drug supply was expired and stated the expired refrigerated emergency drug supply box should not be in the refrigerator. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain dignity for two of 57 sampled Residents (Resident 389 and Resident 84) when: 1. Resident 389 was dressed in donated clothing due to a delay in washing her personal clothing. 2. Resident 84's oral hygiene was not maintained. These failures had the potential to negatively affect Resident 389 and Resident 84's psychosocial wellbeing and Resident 84's dental health. Findings: 1. During a concurrent observation and interview on 5/13/24 at 11:45 a.m. with Resident 389's family member (FM) 1 in Resident 389's room, Resident 389 was in bed wearing a white undershirt with a plaid button up shirt and blue jeans. Resident 389 stated she did not have her own clothes to wear. One item of clothing was in her drawer and 2 jackets in her closet. Resident 389 stated she did not like the way the clothes she was wearing felt and did not like to wear someone else's clothes. Resident 389 stated the clothes were too big and not comfortable. Resident 389 demonstrated how big the jean pants were around her waist. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a physician order (PO) was obtained and Self-Administration of Medication Assessment ([NAME]) was completed for one of one sampled resident (Resident 40). This failure had the potential for unsafe and inappropriate self-administration of medication. Findings: During a concurrent observation and interview on 5/13/24 at 10:32 a.m. with Resident 40, in Resident 40's room, one bottle multivitamins was found on Resident 40's bedside table. Resident 40 stated he takes the mutltivitamins on the bedside table two times daily. During a concurrent interview and record review on 5/13/24 at 10:42 a.m. with Assistant Director of Nursing (ADON), Resident 40's POs and assessments were reviewed. ADON was unable to provide PO or [NAME] for the use of the multivitamin found on Resident 40's bedside table. ADON stated Resident 40 should have had a PO and a [NAME] to ensure Resident 40 was safe to self-administer the medications. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of 57 sampled residents (Resident 134) was notified of a room change. This failure had the potential for Resident 134, Resident 134's family and Medical Doctor (MD) not to be informed of reason for room change. Findings: During a concurrent interview and record review on 5/13/24 at 4:19 p.m. with Director of Nursing (DON), DON reviewed Resident 134's medical record and confirmed Resident 134's room was changed on 4/22/24. DON reviewed Resident 134's Notice of Room Change, (NRC) dated 4/22/24. DON confirmed the NRC was blank (no indication for the room changes, no notification to family, or MD). During a review of the facility's policy and procedure (P&P) titled, Room Change/Roommate Assignment, revised May 2017, the P&P indicated, 2. Unless medically necessary or for the safety and well-being of the resident (s), a resident will be provided with an advance notice of the room change. Such notice will include the reason(s) why the move is recommended.6. Documentation of a room change is recorded in the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 57 sampled residents (Resident 41), was provided a homelike environment. This failure had the potential to negatively effect Resident 41's mental wellbeing. Findings: During a concurrent observation and interview on 5/14/24 at 11:10 a.m. with Resident 41, in Resident 41's room, Resident 41 in his wheelchair with legs extended straight out in front of him. The corner where two walls met, next to Resident 41's bed, was damaged. The damaged area was approximately four feet high and four feet wide, with scraped, chipped, and missing patches of drywall, exposed metal edges, mesh material and holes. Resident 41 stated he ran into the wall with his wheelchair almost everyday and it had not been repaired since he lived there. Resident 41 stated he would like the wall damage to be repaired because it was his home. During a review of Resident 41's electronic medical record (EMR), the EMR indicated Resident 41 had lived in the room since 10/18/23. During an interview on 5/15/24 at 9:18 a.m. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update the Quarterly Minimum Data Set (MDS-resident assessment tool) Comprehensive Assessment (QMDSCA) for one of one sampled resident (Resident 48) with a new mental disorder diagnosis. This failure had the potential to inaccurately reflect Resident 48's clinical status and result in an inaccurate plan of care. Findings: During a review of Resident 48's Nursing Home Visit (NHV), dated 2/12/24, the NHV indicated, Chief Complaint. Patient is seen for psychiatric evaluation at the request of primary care physician to assess the patient's behaviors and review of any psychotropic medications [medications that affect mind, emotions, and behavior]. Assessment. Post-traumatic stress disorder [PTSD-mental health condition triggered by a traumatic event]. Diagnosis attached to this encounter . Post-traumatic stress disorder. During a concurrent interview and record review on 5/15/24 at 2:11 p.m. with Minimum Data Set Nurse Assistant (MDSNA), Resident 48's Psychotropic IDT [PIDT - Interdisciplinary Team-multiple health care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 36 and Resident 48) had a new Level I Preadmission and Resident Review (PASRR-screening tool used to determine specialized mental health services). This failure resulted in Resident 36 and Resident 48 not receiving recommendations for specialized services to best meet their needs. Findings: During a review of Resident 36's admission Record (AR), dated 5/14/24, the AR indicated, Resident 36 was admitted on [DATE]. A diagnosis of Schizoaffective Disorder, Bipolar Type [mental disorder affecting a person's ability to behave and think clearly] was added 6/15/22. During a concurrent interview and record review on 5/15/24 at 9:06 a.m. with Director of Nursing (DON), Resident 36's PASRR Level I Screening, dated 4/19/22 was reviewed. The PASRR Level I Screening indicated, Resident 36 did not have a diagnosis of mental illness. DON stated Resident 36 did have a mental illness, but facility was not aware at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
The facility failed to submit a Pre-admission Screening and Resident Review (PASRR-screening tool used to determine specialized mental health services) Level I screening prior to admission for one of one sampled resident (Resident 48). This failure had the potential for Resident 48 to not receive mental health services. Findings: During a concurrent interview and record review on 5/15/24 at 9:19 a.m. with Director of Nursing (DON), Resident 48's Preadmission Screening and Resident Review [PASRR] Level I Screening, dated 8/16/23 was reviewed. DON stated this was Resident 48's most recent screening after she was readmitted from the hospital. During an interview on 5/15/24 at 11:28 a.m. with DON, DON stated Resident 48 should have had two Level I PASRR screenings, one on admission 6/2/23 and another one on 8/16/23 when she was readmitted from the hospital. DON stated the PASRR on admission 6/2/23 was not done and should have been. During a review of the facility's policy and procedure (P&P) titled, admission Criteria-PASRR, dated March 2019, the P&P indicated, 9. All new admissions and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update the comprehensive care plan for one of one sample resident (Resident 48) when a new mental health condition was diagnosed. This failure had the potential to negatively impact care. Findings: During a review of Resident 48's, Nursing Home Visit (NHV), dated 2/12/24, the NHV indicated, Chief Complaint. Patient is seen for psychiatric evaluation at the request of primary care physician to assess the patient's behaviors and review of any psychotropic medications [medications that affect mind, emotions, and behavior]. Assessment. Post-traumatic stress disorder (PTSD- a mental health condition triggered by a traumatic event) . Diagnosis attached to this encounter .Post-traumatic stress disorder. During a concurrent interview and record review on 5/15/24 at 9:48 a.m. with Director of Nursing (DON), Resident 48's care plans were reviewed. The facility was unable to provide a care plan for the mental health diagnosis of PTSD. The DON stated resident should have had a care plan for PTSD. During a concurrent interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure: 1. Staff followed the facility's policy and procedure (P&P) titled, Medication Administration for one of one sampled resident (Resident 134) when the first dose of Lorazepam (medication used to treat anxiety) was not administered until 21 hours after the physician order (PO). This failure had the potential for Resident 134 to suffer unnecessary agitation. 2. Staff followed the facility's P&P, titled Enteral [external] Tube Medication Administration for one of two sampled residents (Resident 18) with a Gastrostomy tube (G-tube, tube inserted directly into the stomach for nutrition and medication]. This failure had the potential to place Resident 18 at risk for not receiving physician ordered medication or nutrition. Findings: 1. During a review of Resident 134's Medication Administration Record, dated March 2024, the MAR indicated: Lorazepam Concentrate 2MG [milligrams- unit of measure]/ML [milliliter- unit of measure] give 0.25 ml sublingually [under the tongue] two times a day for Agitation -Start Date- 04/28/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to carry out fall prevention interventions identified in the care plan for a resident at high risk for falls when the bed was left in a high position on two occasions for one of one sampled resident (Resident 78). This failure had the potential for Resident 78 to fall and become injured. Findings: During a concurrent observation and interview on 5/13/24 at 10:13 a.m. with Certified Nursing Assistant (CNA) 1 in Resident 78's room, Resident 78 was in bed with bed in a high position. CNA 1 stated the bed should have been down low because Resident 78 is at risk for falls. During a concurrent observation and interview on 5/14/24 at 9:07 a.m. with CNA 1 in Resident 78's room, Resident 78 was in bed with bed in a high position. CNA 1 stated the bed should not have been left that high. During a concurrent interview and record review on 5/16/24 at 8:08 a.m. with Director of Nursing (DON), Resident 78's Fall Risk Observation/Assessment (FROA), dated 4/10/24 and Care Plan (CP), dated 7/18/23 were reviewed. The FROA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care for an indwelling catheter (tube placed into the bladder to drain urine) to prevent infections and other complications for one of 13 sampled residents (Resident 25). This failure had the potential to result in infections and injury to the penis or bladder. Findings: During a concurrent observation and interview on 5/13/24 at 12:15 p.m. with Certified Nursing Assistant (CNA) 2 in the B wing dining room, Resident 25 was sitting in a wheelchair with the indwelling catheter bag (urine collection bag) and tubing touching the floor under the wheelchair. CNA 2 stated it should not have been on the floor because it could have gotten pulled out or caused an infection. CNA 2 pushed Resident 25 to his room with the catheter bag dragging under the wheelchair. During an interview on 5/13/24 at 12:28 p.m. with Director of Nursing (DON), DON stated the urinary drainage bag should have been kept off the floor. During a review of the facility's policy and procedure (P&P) titled, Catheter Care, Urinary, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) titled, Food For Residents From Outside Sources for one of one sampled resident (Resident 40) when Resident 40's coffee creamer was not dated when opened or stored in the refrigerator. This failure had the potential to cause foodborne illness. Findings: During an observation on 5/13/24 at 10:32 a.m. in Resident 40's room, there was a half empty bottle of coffee creamer on Resident 40's bedside table with no open date. During a concurrent observation and interview on 5/14/24 at 9:07 a.m. with Certified Nursing Assistant (CNA) 1 in Resident 40's room, the half empty bottle of coffee creamer with no date was still on the bedside table. CNA 1 stated Resident 40 did not like to let them take it. CNA 1 stated the label on the bottle of coffee creamer indicated it should be refrigerated and discarded after 14 days. CNA 1 stated the bottle does not have an open date so there was no way to tell how long it had been there. During a concurrent interview and record review on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an accurate medical record (MR) for one of 57sampled residents (Resident 48) when: 1. A mental health diagnosis of Post Traumatic Stress Disorder (PTSD- a mental health condition triggered by a traumatic event) was not added to Resident 48's diagnoses list. 2. A mental health diagnosis of psychosis (symptoms include confused thinking, false beliefs, and hallucinations [hearing, seeing, smelling, or tasting something that is not there]) was dropped from Resident 48's diagnoses list. These failures resulted in an incomplete and inaccurate medical record and had the potential to impact patent care. Findings: 1. During a concurrent interview and record review on 5/15/24 at 9:37 a.m. with Director of Nursing (DON), Resident 48's active diagnoses were reviewed. The active diagnoses indicated no diagnosis for PTSD. DON stated PTSD was not on the diagnosis list and should have been added. During a concurrent interview and record review on 5/15/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement infection control practices when: 1. One of one resident's (Resident 64) wheelchair was not clean or safe for use. 2. Housekeeping staff did not follow transmission-based precautions (TBP - guidelines for use of personal protective equipment when caring for resident with a contagious infection) for one of one sampled resident (Resident 85). 3. Water Management Program (WMP) did not assess risk, identify areas of concern, monitor and identify measures to prevent growth of opportunistic waterborne pathogens (germs that grow well in water) within the facility's water system for all residents, staff, and visitors. 4. Maintenance and cleaning of one of one resident's (Resident 125) resident owned C-Pap (continuous positive airway pressure - medical equipment used to assist breathing during sleep) machine was not completed and documented. These failures had the potential to result in increased risk of infection, serious illness or death of the facility's residents, staff, and visitors. Findings: 1. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow its policy and procedure on Bowel Management Protocol for one of three sampled residents (Resident 1). This failure had the potential for Resident 1 to suffer pain and discomfort. Findings: During an interview on 3/21/24 at 2:38 p.m. with Licensed Vocational Nurse (LVN 1), LVN 1 stated bowel protocol will be initiated for a resident who has not had a bowel movement (BM) for 48 hours or 72 hours. LVN 1 stated she would administer MOM (milk of magnesia- used to treat constipation) if ineffective, the next day she would administer suppository or enema. LVN 1 stated if a resident refuses bowel protocol, I notify MD [medical doctor] and document the resident's refusal. During a review of Resident 1's Medication Administration Record, (MAR) for March 2024, the MAR indicated the following: Milk of Magnesia [MOM-medication used to treat constipation] . 400MG (milligrams- unit of measure)/5ML(milliliter- unit of measure) . Give 30 ml by mouth every 24 hours as needed for BM Protocol # 1 Give if resident has no BM for 3 days.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-09 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a bed hold (holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization) was offered to one of three sampled residents (Resident 1). This failure had the potential for Resident 1 and Resident 1's Representative to be unaware for the facility's bed hold policy. Findings: During a review of Resident 1's SBAR (situation, background, appearance, and review) Communication Form, dated 3/3/24, the SBAR indicated Resident 1 was sent to the hospital for altered mental status with aggression. During an interview on 3/25/24 at 8:12 a.m. with Resident 1's Representative (RR), RR stated the facility did not offer Resident 1 a seven-day bed hold (3/3/24). During an interview on 3/28/24 at 10:48 a.m. with Business Development and Admissions (BDA), BDA stated when a resident is transferred out to the hospital, and they have Medi-Cal (type of medical insurance) we hold a bed for seven days. BDA stated any other insurance, the facility admission agreement indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) treatments were administered and documented as ordered. This failure had the potential for infection and worsening of Resident 1 ' s wounds and skin conditions. Findings: During a review of Resident 1 ' s Weekly Summary Notes, (WSN) dated 2/19/24, the WSN indicated, [Resident 1] is alert and oriented, able to make needs known. During an interview on 3/1/24 at 11:02 a.m. with Resident 1, Resident1 stated he had a sore on his buttocks. Resident 1 stated he gets daily wound care, but he did not get any wound care this weekend (2/24/24 and 2/25/24). During a concurrent interview and record review on 3/1/24 at 2:20 p.m. with Assistant Director of Nursing (ADON), ADON reviewed Resident 1 ' s Treatment Administration Record, (TAR) for February 2024. ADON confirmed the following: Cleanse stage 3 [full thickness loss of skin] pressure injury [localized damage to the skin and or underlying soft tissue usually over a bony prominence] to coccyx [tailbone] with NS [normal saline-salt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three of nine sampled resident (Resident 1 Resident 2, and Resident 3) attending physician (AP) and resident ' s representative (RR) were notified of alleged abuse. This failure had the potential for Resident 1, Resident 2, and Resident 3 ' s AP and RP not to be aware of the alleged abuse. Findings: During a review of the Resident 1's Investigation regarding alleged physical abuse with [Resident 1], dated 2/5/24, the investigation indicated, On 1/31/24 at approximately 6:00 am [Resident 1] reported [Resident 2] . entered [Resident 1 ' s] room and hit [Resident 1] on the head three times with a book. During a review of the Resident 3's Investigation regarding alleged verbal altercation with [Resident 3], dated 1/23/24, the investigation indicated, On 1/18/24 at approximately 5:30 am [Resident 3] . it was reported that [Resident 3 ' s] sitter was verbally threatening towards [Resident 3] . During an interview on 2/13/24, at 1:37 p.m. with Licensed Vocational Nurse (LVN 1), LVN 1 stated, if there was an allegation or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure call light was answered timely for one of five sampled residents (Resident 1). This failure had the potential to result in unmet care needs, and negatively impact safety, physical, mental, and psychosocial well-being for Resident 1. Findings: During a review of Resident 1 ' s Minimum Data Set, (MDS - an assessment tool) dated 11/15/23, the MDS indicated, Resident 1 ' s BIMS (Brief Interview for Mental Status) score was 12 (a score of 8 to 12 suggests the resident has moderately impaired cognition) During a concurrent observation and interview on 12/6/23 at 3:03 p.m. with Resident 1, in Resident 1 ' s room. Resident 1 stated call lights take 20 to 30 minutes to be answered. Resident 1 stated 30 minutes most of the time. Resident 1 stated she watch the clock; a clock was observed on the wall. Resident 1 stated she need assist to go to rest room. Resident 1 stated, It [the wait] makes her feel frustrated and angry. During a review of Resident 1 ' s MDS, dated 11/15/23, the MDS indicated Resident 1's Functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure medications administered were documented for one of four sampled resident (Resident 2). This failure had the potential for medication error and had the potential for adverse outcome. Findings: During an interview on 12/6/23 at 4:11 p.m. with Licensed Vocational Nurse (LVN 1), LVN 1 stated she documents in the medications she administers in the residents ' Medication Administration Record, (MAR) right after the medications are administered. During a concurrent interview and record review on 12/6/23 at 4:31 p.m. with Director of Nursing (DON), Resident 2 ' s MAR, dated November 2023 was reviewed. DON confirmed the following: Hydrocodone Bitartrate [medication used to help relieve severe ongoing pain] ER [extended release- slowly released into the body over a period of time, usually 12 or 24 hours.] Capsule Extended Release 12 Hour 20 MG [milligram-unit of measure] Give 1 capsule by mouth every 6 hours for Pain -Start Date- 05/20/2022 1800 [6 p.m.] -D/C [discontinued] Date- 11/21/2023 0725 [7:25 a.m.] On 11/6/23 at 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide sufficient nursing staff to meet the daily needs for one of four sampled resident (Resident 1) This failure had the potential to result in unmet care needs, and negatively impact safety, physical, mental, and psychosocial well-being for Resident 1. Findings: During a concurrent observation and interview on 12/6/23 at 3:03 p.m. with Resident 1, in Resident 1 ' s room. Resident 1 stated call lights take 20 to 30 minutes to be answered. Resident 1 stated 30 minutes most of the time. Resident 1 stated she watch the clock; a clock was observed on the wall. Resident 1 stated she need assist to go to rest room. Resident 1 stated, It [the wait] makes her feel frustrated and angry. During a review of Resident 1's Minimum Data Set, (MDS - an assessment tool) dated 11/15/23, the MDS indicated, Resident 1's BIMS (Brief Interview for Mental Status) score was 12 (a score of 8 to 12 suggests the resident has moderately impaired cognition). During an interview on 12/6/23 at 3:19 p.m. with Certified Nursing Assistant (CNA 1), CNA 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the medical record was accurate for one of four sampled residents (Resident 3). This failure had the potential for Resident 3 to receive inappropriate treatments. Findings: During an interview on 11/30/23 at 9:40 a.m. with Family Member (FM 1), FM 1 stated Resident 3 ' s medical record (MR) was inaccurate. FM 1 stated Resident 3 was never diagnosed with type 2 diabetes [DM- a problem in the way the body regulates and uses sugar as a fuel] . FM 1 stated Resident 3 was taking a medication normally prescribed for DM called Farxiga [is a medication used to treat type 2 diabetes. It is also used to treat adults with heart failure and chronic kidney disease] but Resident 3 was prescribed Farxiga off label for heart failure [a chronic condition in which the heart does not pump blood as well as it should]. During a review of Resident 3 ' s [Hospital Record] Rounds Report (RR), dated November 14, 2023, the RR indicated, Asthma [a condition in which your airways narrow and swell and may produce extra mucus], Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide one of four sampled resident's (Resident 2) quality care when the facility failed to implement the care plan for one Resident 1. This failure had the potential to affect Resident 2's physical and psychosocial well-being. Findings: During a review of Resident 1's care plan with the focus on episodes of physical aggression towards another resident [Resident 3], initiated on 11/10/23, the care plan interventions included Resident 1 would be placed with a one-to-one sitter. During a review of Resident 2's Nurse's Note, (NN) dated 11/11/23, the NN indicated Resident 2 stated One lady [Resident 1] came in my room and pulling string of my call light and slapped to left side of my face. He said he's not able to move to defend himself from her. During a review of Resident 1's NN dated 11/11/23, the NN indicated, Resident 1 was found in Resident 2's room. Resident 2 accused Resident 1 of hitting and yelling at Resident 2. The NN indicated Resident 1 was placed back in the care of her one-to-one sitter. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-05 · tag F0839 — widespreadEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff member worked within scope of practice and maintained current and active certification or licensure. This failure resulted in unqualified staff administering and interpreting test results and had the potential for the facility ' s staff and residents to be exposed to a potentially serious infectious bacterial disease. Findings: During an interview and record review on 11/29/23 at 12:05 p.m. with Director of Staff Development (DSD), DSD stated tuberculosis (TB-potentially serious infectious bacterial disease that mainly affects the lungs) test were given annually and upon hire. DSD stated on the day of orientation the employee is injected with tuberculin (substance made from tubercle bacilli administered just under the surface of the skin; used in testing for TB infection), and they return in two to three two to three days to have the test read. DSD stated the test results are read by either herself or a nurse. DSD stated she, the Infection Preventionist or the Staffing Coordinator (SC) will administer the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-07 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to: 1. Ensure all facility staff were trained on reporting abuse according to its policy and procedure (P&P) titled Abuse, Neglect, Exploitation, and Misappropriation – Reporting and investigating. This failure had the potential to result in residents abuse not reported. 2. Establish and maintain a culture of compassion and caring for all residents and particularly those with behavioral problems according to its P & P titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program. This failure had the potential for residents to be vulnerable to further abuse. Findings: 1. During an interview on 9/29/23, at 12:40 p.m. with Licensed Vocational Nurse (LVN 1), LVN 1 stated, her responsibilities for allegation or suspected abuse were to investigate, complete a full body assessment, notify the resident's physician (MD) responsible party (RP), call the Director of Nursing (DON), and Abuse Coordinator (AC), initiate 72-hour monitoring, and care plans. During an interview on 10/10/23, at 11:03 a.m. with LVN 3, LVN 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-07 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.Report a suspicion of abuse for one of 10 sampled residents (Resident 1). 2.Report an allegation of abuse timely for one of 10 sampled residents (Resident 2). 3. Report a suspicion and allegation of abuse for one of 10 residents (Resident 3). These failures resulted in delayed investigation of abuse for Resident 2 and Resident 3 as well as had the potential for Resident 1, Resident 2 and Resident 3 to be at risk for further abuse. Findings: 1.During an interview on 9/29/23, at 1:19 p.m. with Director of Nursing (DON), DON stated, she did not report suspected abuse to California Department of Public Health (CDPH) or Ombudsman because the facility reported to the local police department (LPD) as Resident 1 attacking Hospitality Aide 1 (HA 1). During a review of Resident 1's BIMS (Brief Interview for Mental Status- an assessment tool for cognition), dated 7/19/23, the BIMS indicated, Resident 1 had a score of 5 (a score of 0-7 points…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to: 1. Report investigation timely for one of ten sampled resident (Resident 2). 2.Investigate suspicion of abuse for one of ten sampled residents (Resident 1) 3. Thoroughly investigate allegations of abuse for one of ten sampled residents (Resident 2). 4. Screen four of eleven sampled direct care staff prior to hire. 5.Provide evidence of abuse training for one of eleven sampled direct care staff during new hire orientation. These failures had the potential to result in further abuse, abuse to go unnoticed, not reported, not investigated due to untrained staff for Resident 1, Resident 2, and all residents in this facility. Findings: 1. During a concurrent interview and record review on 10/23/23 at 12:10 p.m. with Assistant Director of Nursing (ADON), ADON reviewed Resident 2's Progress Noted, (PN) dated 9/29/23. ADON confirmed Resident 2's PN indicated an allegation of abuse was reported to Director of Nursing (DON). ADON confirmed allegation of abuse was reported on 10/10/23 (11 days after allegations were made). ADON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement a care plan for one of nine sampled residents (Resident 2). This failure had the potential for physical and psychosocial change in Resident 2 to go unnoticed. Findings: During a concurrent interview and record review on 10/23/23, at 12:10 p.m. with Assistant Director of Nursing (ADON), ADON reviewed Resident 2's Care Plan (CP) with the focus on risk for emotional distress/late onset symptoms of injury related to allegations of abuse, initiated 9/29/23. The CP indicated one of the interventions were Monitor QD [every day] for s/s [signs and symptoms] emotional distress, late onset symptoms of physical injuries x [for] 72 hours . ADON reviewed Resident 2's medical record and confirmed Resident 2's monitoring was not completed. ADON stated the facility should implement and complete the interventions put in place. During a review of the facility policy and procedure (P&P) titled, Care Plans, Comprehensive Person-Centered, revised March 2022, The P&P indicated. A comprehensive, person-centered care plan should include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for three of 59 sampled residents (Resident 98, Resident 108, Resident 216) when: 1. Resident 216 had a indwelling urinary catheter (IUC-tube placed in bladder to drain urine). 2. Resident 216 used a Trilogy machine (device used to help breathe). 3. Resident 98 had wounds. 4. Resident 108 was diagnosed with depression. These failures had the potential to result in staff being unaware of residents' needs. Findings: 1. During an observation on 5/10/21, at 11:40 AM, in Resident 216's room, Resident 216 had an IUC tubing connected to a urinary drainage bag in place. During a review of Resident 216's Order Summary Report (OSR - Physician's Order), dated 4/17/21, the OSR indicated, Foley catheter (IUC) care every shift . May change urinary drainage bag as needed and per facility protocol. During a concurrent interview and record review, on 5/13/21, at 9:25 AM, with Director of Nursing (DON),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-13 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 1. Based on observation, interview, and record review, the facility failed to prevent the unintended weight loss for two of 59 sampled residents (Resident 92 and Resident 216) when: 1a. A care plan addressing weight loss was not developed and implemented for Resident 92. 1b. The nursing staff did not notify the Registered Dietician Nutritionist (RDN), Primary Care Physician (PCP), and the Responsible Party (RP) 1 of Resident 92's weight loss. 1c. Ensure the Interdisciplinary Team (IDT - a group of healthcare professionals who work together to provide the greatest benefit for the residents) analyzed the significant weight loss for Resident 92. 1d. RDN did not conduct a follow up evaluation when Resident 92's weight loss was noted. 1e. Facility did not notify the PCP and RP of Resident 216's weight loss. These failures had the potential to result in Resident 92 and Resident 216's unplanned total weight and did not allow RP's participation in the plan of care. 2. Based on observation, interview, and record review,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-13 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure 9 of 9 nursing staff (Certified Nursing Assistant (CNA) 1, CNA 2, Licensed Vocational Nurse (LVN) 2, LVN 3, Registered Nurse (RN) 1, RN 4, Restorative Nursing Assistant (RNA) 1, RNA 2, and RNA 3) completed required annual competencies/training. These failures had the potential for residents not to receive care in a safe and competent manner. Findings: During an interview on 5/11/21, at 10:17 AM, with CNA 2, CNA 2 stated, she has not had an annual competency. During an interview on 5/11/21, at 12:07 PM, with RNA 1, RNA 1 stated she did not get an annual competency or training. During an interview on 5/12/21, at 1:52 PM, with LVN 2, LVN 2 stated, she has not had any competency or skills checklist since her orientation. During a concurrent interview and personnel file review on 5/12/21, at 7:53 AM, with the Director of Staff Development (DSD), DSD verified, no annual competencies were completed for the following employees: CNA 2, date of hire 10/26/18 CNA 3, date of hire 8/20/19 LVN 2, date of hire 3/11/19 LVN 3 , date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-13 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure five of five confidential residents (Resident 400, Resident 401, Resident 402, Resident 403, Resident 404), were served palatable meals. This failure had the potential to result in decreased appetite, and adequate nutrition. Findings: During a group interview on 5/11/21, at 9 AM, with Resident 400, Resident 401, Resident 402, Resident 403, and Resident 404, they stated, they were consistently unhappy with the food served by the facility. Three of the five stated the food was not served at the correct temperatures. Two of the five stated they felt the staff was inefficient at passing out the meal trays, leading to cold food. Resident 400, Resident 401, Resident 402, Resident 403, and Resident 404 stated their individual food preferences were not taken into consideration.
- Potential for harm · Ecited before2021-05-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
2. During a concurrent medication pass observation and interview on 5/12/21, at 1:25 PM, with Registered Nurse (RN) 3, in the medication cart outside Resident 27's room. RN 3 was observed preparing for administration of Gabapentin (used to treat nerve pain and seizures) via G-Tube (a tube inserted surgically through the abdomen into the stomach for nutrition and medications) for Resident 27. RN 3 did not performed hand hygiene before she put on gloves. RN 3 stated she should have performed hand hygiene prior to putting on the gloves. During a review of the facility's policy and procedure (P&P) titled, Administering Medications through an Enteral Tube [through the G-Tube], dated 11/18, the P&P indicated, Steps in the Procedure 1. Wash your hands. Based on observation, interview, and record review, the facility failed to implement infection control practices for four of 59 residents (Resident 16, Resident 27, Resident 28, and Resident 57) when: 1. Restorative Nursing Assistant (RNA) 1 failed to perform hand hygiene while feeding residents. 2. Hand hygiene was not performed prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a self-administration of medication assessment was completed for one of 59 sampled residents (Resident 100). This failure had the potential for unsafe and inappropriate self-administration of medication. Findings: During a concurrent observation and interview on 5/10/21, at 9:50 AM, with Resident 100, in Resident 100's room, one bottle of calcium polycarbophil (used to treat constipation) 625 mg (milligram - a unit of measurement) was found on Resident 100's bedside table inside a basin. Resident 100 stated, I take it [calcium polycarbophil 625 mg] daily. During a concurrent observation, interview, and record review on 5/11/21, at 9:37 AM, with Licensed Vocational Nurse (LVN) 2, in Resident 100's room, Resident 100's physician's orders (PO) were reviewed. LVN 2 was unable to find a PO for the use of calcium polycarbophil 625 mg. LVN 2 stated, Resident 100's medication calcium polycarbophil should not be kept at resident's bedside. LVN 2 was unable to provide a medication self-administration assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 59 sampled residents (Resident 27) was provided access to call for assistance. This failure had the potential to put Resident 27's health and safety at risk. Findings: During an observation on 5/10/21, at 11:45 AM, in Resident 27's room, Resident 27 was observed in bed. Resident 27's call light was attached to call light wire on the wall. Resident 27 did not have access to a call light. Resident 27 stated she does not know how to call for help. During an observation on 5/12/21, at 12:36 PM, in Resident 27's room, Resident 27 was observed in a wheelchair beside the bed. Resident 27's call light was on the bed and not within reach. During an observation and interview on 5/12/21, at 12:41 PM, in Resident 27's room, Registered Nurse (RN) 3 verified Resident 27's call light was on the bed and not within reach. RN 3 attempted to have Resident 27 push the call light. RN 3 verified Resident 27 was unable to hold the call light securely or activate the call light. Resident 27 stated she did not now how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement baseline care plans (BCP) for three of 59 Residents (Resident 43, Resident 92, Resident 324) when: 1. Resident 92 had an external urinary catheter (EUC-a tube outside the body that drains the urine). 2. Resident 324 received intravenous hydration (IVF-liquid given into a vein to increase fluids) treatment. 3. Resident 43 had decreased range of motion in the right hand. These failures had the potential to result in staff being unaware of residents' needs. Findings: 1. During a review of Resident 92's admission Record (AR), undated, the AR indicated, Resident 92 was admitted on [DATE], with a diagnosis of neuromuscular dysfunction of bladder (lack of bladder control) and arrived with an EUC. During a concurrent observation and interview on 5/10/21, at 9:08 AM, with Resident 92, in Resident 92's room, Resident 92 was observed in bed with an EUC attached to a drainage bag. During a concurrent interview and record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a Restorative Nursing Program (RNP-nursing interventions provided to ensure residents retain skills learned in therapy) and a splint evaluation were provided for one of 59 residents (Resident 43). This failure had the potential to contribute to Resident 43's, right hand contractures. During a review of Resident 43's Minimum Data Set (MDS-Standardized Assessment Tool), dated 3/9/21, the MDS indicated, Functional Limitations in Range of Motion (flexibility and mobility of joints) O (none) Upper extremity (shoulder, elbow, wrist, and hand). During a concurrent interview and record review on 5/13/21 at 8:38 AM, with Director of Rehabilitation (DOR), the RNP Referral, dated 1/12/21 was reviewed. Resident 43's RNP was referred by Occupational Therapist Registered Licensed (OTRL-focus on maintaining and improving skills for activities of daily living [ADL]), the RNP indicated, Range of Motion (ROM/RNP) Program.Upper Extremity: yes Right Upper Extremity.Type: Active ROM. Reviewed program with RNA (OTRL). Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-13 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to label the intravenous (IV) tubing (tube inserted into vein to administer fluids) according to the facility's policy and procedure for one of 59 sampled residents (Resident 52). This failure had the potential for Resident 52 to develop an infection. Findings: During a concurrent medication observation and interview, on 5/12/21, at 8:06 AM, with Registered Nurse (RN) 1, in Resident 52's room, RN 1 connected Vancomycin (used to treat infections caused by bacteria) one gm (gram-a unit of measurement) 250 ml (milliliter) bag to a new set of IV tubing. RN 1 hung the IV Vancomycin bag with tubing connected to Resident 52's right upper arm's PICC Line (peripherally inserted central catheter - a thin, soft, long catheter [tube] that is inserted into a vein). RN 1 did not label the tubing with the start date, time or initials. RN 1 stated the IV tubing should have been labeled with the start date, time and her initials. During a review of the facility's policy and procedure (P&P) titled, Administration Set/Tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-13 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure all medications requiring refrigeration were stored at the proper temperature. This failure had the potential to result in decreased efficacy of medications given to the residents. Findings: During a concurrent observation, interview, and record review, on 5/13/21, at 11:15 AM, with Registered Nurse (RN) 2, in Medication Storage Room Area B, the medication refrigerator was observed to contain eye drops, insulin pens (pre-loaded syringe with medication to lower blood sugar) and suppositories (medication that is administered by inserting into the rectum). RN 2 verified the medications in the refrigerator. The REFRIGERATOR/FREEZER TEMP LOG (TL), (used to document medication refrigerator temperatures), dated 5/2021, was reviewed. The TL was missing temperatures for: 5/10/21 PM, 5/11/21 AM and PM, and 5/12/21 AM. The TL for March 2021, was missing temperatures for: 3/20/21 PM, 3/22/21 AM and PM, 3/23/21 AM and PM, 3/24/21 AM and PM, 3/25/21 PM, 3/26/21 PM, 3/28/21 PM, 3/29/21 AM and PM, 3/30/21 AM and PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$77,720 in federal fines across 1 penalty.
- $77,720 — penalty dated 2023-12-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.9 | -1.9 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 273 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 273; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NORTH LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2018 |
| FARRER, TODD | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 11/01/2018 |
| BLOOD, BRYCE | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | since 01/01/2024 |
CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $4.4M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555912. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.