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Northstar Post Acute

2898 Highway 50 East, Carson City, NV 89701 · For profit - Corporation · 73 certified beds · (775) 882-3301 Medicare & Medicaid certified

Call the home — (775) 882-3301 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Feb 2026Behavioral-health or dementia-care citation — no harm found (F0744)1 actual-harm citation$70,296 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (78) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $70,296 in federal fines (most recent 2024-02-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3488 Goni Rd Ste 141
Pharmacy
3240 US-50 E · (775) 883-6967 · Call to confirm hours
Grocery
2794 US Highway 50 E · (775) 882-8746 · Call to confirm hours
Park
1770 Spooner Dr · (775) 887-2000 · Typically dawn to dusk
Place of worship
7010 US Highway 50 E · (775) 246-8445

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.7%12.6%15.4%better
Long-stay residents who lose too much weight1.2%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.5%1.6%0.9%better
Long-stay residents with a urinary tract infection1.6%1.9%2.0%better
Long-stay residents with depressive symptoms11.0%5.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.6%2.0%3.3%better
Long-stay residents whose ability to walk worsened16.6%13.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication15.0%22.2%18.9%better
Long-stay residents given the seasonal flu vaccine64.4%89.6%95.3%worse
Long-stay residents with pressure ulcers4.5%5.4%4.7%typical
Long-stay residents with worsening bladder/bowel control19.9%15.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table14.0%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine73.2%80.7%79.4%typical
Short-stay residents rehospitalized after admission27.8%23.2%22.6%worse
Short-stay residents with an outpatient ER visit16.5%9.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.291.851.67worse
Long-stay outpatient ER visits per 1,000 resident days1.731.451.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 210 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.3%U.S. median 51.5%
Got home and stayed home
11.5%U.S. median 10.7%
Went back to hospital
69.4%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 69.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.3%CMS range 42.2–56.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.5%CMS range 8.4–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge69.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge66.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 4.2–9.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.03
LPN hours/ resident / day
1.86
Aide hours/ resident / day
3.36
Total nurse hours/ resident / day
0.29
RN hoursweekends
62.5%
Total nursing turnover
81.8%
RN turnover

How full it usually is: this home is certified for 73 beds and averages 59.5 residents a day — about 82% occupied, or roughly 14 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.89 hrs/resident/day on weekends vs 3.55 on weekdays — 18% thinner on weekends. RN hours go from 0.54 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

30
deficiencies at the latest standard inspection (2026-02-02)
7
at the previous standard inspection (2024-12-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

78 citations, most serious first. The 11 most serious are shown; the remaining 67 are one tap away and print in full.

  • Actual harm · G2024-02-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure a resident admitted for orthopedic aftercare following a surgical amputation had the severe pain managed according to the physician's order for 1 of 14 sampled residents (Resident #403) resulting in the resident experiencing actual severe pain. Findings include: Resident #403 Resident #403 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of encounter for orthopedic aftercare following surgical amputation. Resident #403's discharge summary from acute care, dated 02/10/24, documented the resident reported significant pain after the surgery but the pain was adequately controlled with pain medications. On 02/12/24 at 11:46 AM, Resident #403 explained the resident had the left foot amputated on 02/07/24 and was admitted on [DATE]. The resident verbalized the resident did not receive pain medication since admittance. The resident was grimacing in pain. On 02/12/24 at 3:38 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-02 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to effectively and efficiently manage operations to ensure the agency staff received training and orientation on facility policies, procedures, and resident care expectations prior to being assigned to provide care. This deficient practice resulted in agency staff delivering care without demonstrating competency or knowledge of critical safety policies (including infection control, abuse reporting, emergency procedures, and proper use of care equipment), placing residents at risk for compromised quality of care and safety. Findings included:On 01/28/2026 and 02/02/2026, during personnel record review, the State surveyor requested documentation of training provided to agency staff prior to assignment on the units. The facility was unable to provide evidence of comprehensive orientation or competency-based training for agency staff to include elder abuse training, dementia care training, Quality Assurance and Performance Improvement (QAPI) training, communication training, resident rights, infection control training, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-02 · tag F0883 — failed to offer flu and pneumonia vaccines — widespread
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure residents were offered and administered influenza (flu) or pneumococcal (PNA) vaccinations as required by facility policy for 12 of 12 residents reviewed for vaccination compliance (Residents #6, #19, #24, #5, #3, #7, #37, #8, #53, #9, #10, and #1). This deficient practice had the potential to result in residents contracting a preventable disease and resulting in prolonged illness and debilitation.Findings include:Resident #6Resident #6 was admitted to the facility on [DATE], with diagnoses including acute respiratory failure with hypoxia and chronic obstructive pulmonary disease, unspecified.Resident #19Resident #19 was admitted to the facility on [DATE], with diagnoses including unspecified asthma, uncomplicated and immunodeficiency due to conditions classified elsewhere.Resident #24Resident #24 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including acute respiratory failure with hypoxia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-02 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure physician visits were completed timely for 5 of 15 sampled residents (Resident #37, #24, #53, #11 and #5). This deficient practice has the potential to result in delayed assessment and management of residents' medical conditions, which could lead to adverse health outcomes. Findings included:Resident #37 Resident #37 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including depression, unspecified, other specified anxiety disorder, and insomnia, unspecified. The clinical record for Resident #37 lacked documented evidence the physician had completed a 30 day in person visit since admission on [DATE]. Resident #24 Resident #24 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including metabolic encephalopathy, acute kidney failure, and acute respiratory failure. The clinical record for Resident #24 lacked documented evidence the physician had completed a 30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review, the facility failed to ensure Controlled Drug Records (CDR) were completed in a timely manner to provide accurate reconciliation of controlled medications for 5 of 11 residents (Resident #51, #4, #52, #37, and #10) documented in the B wing Controlled Substance logbook. This deficient practice had the potential to result in inaccurate medication accountability, delayed identification of discrepancies, and increased risk of medication diversion or resident harm. Findings include: Resident #51 Resident #51 was admitted to the facility on [DATE], with a diagnosis of Parkinson's disease without dyskinesia, without mention of fluctuations. A physician order dated 10/02/2025, documented pregabalin 50 milligram (mg) capsule, give 50 mg by mouth three times a day for nerve pain. Resident #51's CDR for pregabalin 50 mg capsules documented four capsules were remaining when only three capsules of the medication were available for administration.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure medications were administered with an error rate of less than five percent (5%). There were 33 medication administration opportunities and 14 medication errors, resulting in a medication error rate of 42.42%. This deficient practice had the potential to cause residents to receive incorrect dosages, miss necessary medications, or experience adverse health outcomes, including ineffective treatment and harm.Findings include:Resident #69Resident #69 was admitted to the facility on [DATE], with diagnoses including cellulitis of left lower limb and drug induced constipation.A physician's order dated 01/21/2026, documented sennosides-docusate sodium (Senna Plus) 8.60-50 milligrams (mg). Give two tablets by mouth two times per day for bowel.On 01/29/2026 at 8:13 AM, a Registered Nurse (RN1) was administering morning medications to Resident #69. Resident #69 verbalized the resident did not want to take the Senna…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) committee met quarterly, at a minimum for 2 of 4 quarters reviewed. This deficient practice had the potential to result in widespread resident care and staffing concerns not being identified or addressed and causing residents to suffer actual harm.Findings include:QAPI meeting sign in sheets provided by the facility included sign in sheets for a meeting in August, October, November, and December of 2025.On 02/02/2026 at 4:49 PM, the Administrator verbalized the facility did not have sign-in sheets or evidence of QAPI meetings conducted in the first two quarters of 2025.The facility policy titled Quality Assurance and Performance Improvement (QAPI) Program, dated 2001, documented the committee would meet quarterly and as needed to review reports, evaluate data, and monitor QAPI-related activities and make adjustments to the plan.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-02 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to ensure elder abuse prevention training was completed timely per facility policy for 5 of 20 sampled employees (Employees #11, #12, #14, #16, and #20) and 4 of 9 employees sampled for investigation of complaints (Employees #26, #27, #28, and #29). This deficient practice had the potential to place all residents at risk for abuse and neglect.Findings included:Employee #11 Employee #11 was hired as a Registered Nurse (RN), hire date unknown. Employee #11 lacked a personnel record to include documented evidence of completed behavioral health care training for dementia. Employee #12 Employee #12 was hired as a Licensed Practical Nurse (LPN), hire date unknown. Employee #12 lacked a personnel record to include documented evidence of completed behavioral health care training for dementia. Employee #14 Employee #14 was hired as an LPN on 09/30/2025. Employee #14's personnel record documented elder abuse prevention training completed on 10/06/2025, seven days late. Employee #16 Employee #16 was hired as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure 1) a resident consented to receive psychotropic medications prior to the administration of the medications and the consents accurately documented the correct diagnosis or symptom the medication was prescribed to treat for 2 of 15 sampled residents (Resident #9 and #4) and 2) 1 of 15 sampled residents (Resident #5) and/or the resident's representative consented to the use of a Wander Guard (a device secured to a resident's body or wheelchair which triggered an alarm if the resident attempted to exit the building) prior to the facility's implementation of the device. This deficient practice had the potential to result in a resident receiving a medication without being fully informed of the potential risks of the medication, the resident being denied the right to accept or decline the medication or intervention, a resident being unnecessarily confined within the facility and feelings of isolation.Findings include:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to provide a homelike environment when 1 of 15 sampled (Resident# 10) expressed concern regarding excessive noise within the resident's room. This deficient practice had the potential to negatively affect the resident's psychosocial well being.Findings included:Resident #10Resident #10 was admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including panic disorder (episodic paroxysmal anxiety), major depressive disorder, recurrent, moderate, and insomnia, unspecified.On 01/27/2026 at 9:26 AM, Resident #10 verbalized concerns about needing a room change due to the roommate's television volume, stating the TV remained on throughout the night. Resident reported informing the Director of Nursing (DON) and the Administrator of the desire to move rooms. During the interview, the roommate's television was observed on and playing at a loud volume audible throughout the room.On 01/27/2026 at 2:04 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and document review, the facility failed to ensure 1 of 15 sampled residents (Resident #53) was free from neglect when staff did not reconcile medications from the acute care hospital discharge summary, contact the physician to verify and obtain orders for care and medications, and administer medications during the first two days following admission. This deficient practice had the potential to result in physical and emotional harm to the resident. Findings include:Resident #53Resident #53 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including Alzheimer's disease with late onset and personal history of transient ischemic attack and cerebral infarction without residual deficits.An acute care hospital Discharge summary dated [DATE], documented Resident #53 was admitted to the hospital on [DATE] from a behavioral health crisis center for fever and sepsis. The resident was treated with Intravenous (IV) fluids and completed a course of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 67 citations
  • Potential for harm · D2026-02-02 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a resident receiving psychotropic medications had non-pharmacological interventions in place to manage the resident's behaviors for 1 of 15 sampled residents (Resident #9) and residents receiving psychotropic medications had adequate monitoring for behaviors and side effects and appropriate indication for usage for 2 of 15 sampled residents (Resident #4 and #37). This deficient practice had the potential to result in a resident receiving unnecessary medications or lack of nonpharmacological interventions resulting in a resident receiving increased doses of psychotropic medications and adverse drug reactions. Findings include: Resident #9 Resident #9 was admitted to the facility on [DATE], with diagnoses including anxiety disorder, unspecified and schizophrenia, unspecified. An Order Summary Report and the November 2025 Medication Administration Record documented the resident had received the following medications:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-02 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure the facility did not employ a Registered Nurse (RN) with a disciplinary action against the RN's professional license as a result of a finding of abuse of a patient. This deficient practice placed all residents in the facility at risk for abuse. Findings include:On 01/27/2026, the facility provided a list of current employees of the facility. The list included names, titles, and original hire dates for all employees. The RN of concern was included on the list and had an original hire date of 12/11/2017.The facility schedules for January and February 2026 documented the RN of concern was scheduled to work in the facility.On 02/02/2026, in response to a request for the RN of concern's professional license number, the facility provided a printed copy of a Primary Source Board of Nursing Report Summary for the RN of concern from the Nevada State Board of Nursing's (NV SBON) website. The report documented the RN's license was active and restricted, with discipline. The basis for action was violation code 14, patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to identify and report neglect of a resident to the State Agency (SA) for 1 of 15 sampled residents (Resident #53). This deficient practice had the potential to result in allegations and incidents of possible abuse, neglect, and mistreatment of residents not being investigated by the facility and/or the SA.Resident #53Resident #53 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including Alzheimer's disease with late onset and personal history of transient ischemic attack and cerebral infarction without residual deficits.An acute care hospital Discharge summary dated [DATE], documented Resident #53 was admitted to the hospital on [DATE] from a behavioral health crisis center for fever and sepsis. The resident was treated with Intravenous (IV) fluids and completed a course of Tamiflu. Discharge diagnoses, assessment and plan included severe dementia and history of cerebrovascular accident (CVA).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to ensure a thorough investigation was conducted and documentation was completed and/or retained for 1 unsampled resident (Resident #71) who eloped from the facility. This deficient practice had the potential to result in psychosocial and physical harm to residents. Findings include:Resident #71Resident #71 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety.An Interdisciplinary Team (IDT) post incident review note, dated 10/29/2024, documented on the morning of 10/27/2024 at 7:30 AM, Resident #71 was noted to be missing from the facility. The resident had a history of wandering. On 10/27/2024 at 5:30 PM the resident was found and taken to an emergency room (ER) for evaluation. The IDT met and it was determined due to the resident's daily habits of wandering and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a resident's behaviors were care planned with non-pharmacological interventions and a resident care plan was implemented to ensure residents were able to smoke independently and safely for 2 of 15 sampled residents (Resident #9 and #7). This deficient practice had the potential to result in a resident not receiving the necessary care to alleviate behavioral symptoms of psychiatric diagnoses and causing unnecessary pain and suffering and a resident suffering physical harm from smoking related injuries. Findings include: Resident #9 Resident #9 was admitted to the facility on [DATE], with diagnoses including anxiety disorder, unspecified and schizophrenia, unspecified. An Order Summary Report and the November 2025 Medication Administration Record documented the resident had received the following medications: Mirtazapine 7.5 milligram (mg) tablet, give one tablet by mouth at bedtime for anxiety disorder, unspecified.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interviews and document review, the facility failed to revise and reinitiate the comprehensive care plan to address the continued or renewed use of a psychotropic medication after the care plan was marked resolved for 1 of 15 sampled residents (Resident #37) and the care plan for 1 of 15 sampled residents (Resident #5) included the current use of a Wander Guard. This deficient practice resulted in the resident receiving a psychotropic medication and facility use of a Wander Guard without an active care plan to guide staff interventions, monitoring, and evaluation, placing the resident at risk for unmet needs and adverse outcomes. Findings include: Resident #37 Resident #37 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including depression, unspecified, other specified anxiety disorder, and insomnia, unspecified. Resident #37's clinical record documented a care plan for Clonazepam included behavior monitoring, side effect monitoring, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to 1) ensure the smoking evaluation was fully completed by the interdisciplinary team (IDT) as required by facility policy and failed to maintain safe smoking practices by providing adequate supervision to prevent accidents for 1 of 15 sampled residents (Resident #7), resulting in the resident having access to smoking materials and a lighter without documented confirmation of safe smoking ability, placing the resident at risk for injury or fire hazard; and 2) provide the supervision necessary to prevent the elopement of 1 unsampled resident (Resident #71).These deficient practices had the potential to result in physical and emotional harm to both residents. Findings include: Resident #7 Resident #7 was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, dementia in other diseases classified elsewhere, mild, with psychotic disturbance, and chronic obstructive pulmonary disease, unspecified. On 01/27/2026 at 9:39…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-02 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and document review, the facility failed to ensure interventions implemented to care for a resident with dementia were revised based on assessment of the resident's condition when quarterly elopement and wandering risk assessments for 1 of 15 sampled residents (Resident #5) documented a wander alarm was not indicated and a Wander Guard device remained in use. This deficient practice had the potential to result in a resident being unnecessarily confined within the facility and experiencing feelings of isolation. Findings include:Resident #5Resident #5 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including alcohol dependence with alcohol-induced persisting dementia and alcoholic cirrhosis of liver without ascites.A Physician's Order dated 09/12/2024, documented Wander Guard - check placement every shift, left side back of arm of wheelchair.An Elopement and Wandering Risk Observation/assessment dated [DATE], included instructions to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure: 1) a medication cart containing resident medications was secured, 2) insulin pens for 3 of 15 sampled residents (Resident #4, #69, and #36) were stored separately to prevent cross-contamination; and 3) temperatures for the medication room and medication refrigerator were monitored and documented as required. These deficient practices had the potential to result in unauthorized access to medications, increased risk of medication errors or contamination, and compromised medication integrity, which could negatively impact resident health and safety.Findings include: On 01/26/2026 at 8:29 AM, a medication cart was left unlocked in the B wing hall entrance. On 01/26/2026 at 8:32 AM, a Registered Nurse (RN) returned to the unsecured medication cart and confirmed the cart was left unlocked. The RN confirmed the medication cart was out of direct line of site and it was important to ensure the medication cart was locked to avoid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-02 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review, and document review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) committee maintained an ongoing, facility-wide, and data-driven QAPI program and identified widespread concerns with vaccination programs and employee training and background checks. This deficient practice had the potential to result in residents suffering adverse outcomes and decreased quality of life due to widespread concerns not being identified by the QAPI committee.Findings include:On 02/02/2026 at 4:43 PM, the Administrator verbalized the Infection Preventionist (IP) was a member of the QAPI committee and would discuss concerns with the facility's infection prevention plan with the committee during QAPI meetings and as needed. The Administrator verbalized the QAPI committee was unaware of an issue with the vaccine program until the concern was brought to the facility's attention by a State surveyor on 01/29/2026.On 02/02/2026 at 4:45 PM, the Administrator confirmed Human Resources (HR) was a part of the QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, document review, and interview, the facility failed to ensure appropriate infection control measures were maintained while administering medications to 1 of 15 sampled residents (Resident #69). This deficient practice had an increased risk of infection for residents related to cross contamination during medication administration. Findings included:Resident #69Resident #69 was admitted to the facility on [DATE], with diagnoses including cellulitis of left lower limb and drug induced constipation.A physician's order dated 01/21/2026, documented sennosides-docusate sodium (Senna Plus) 8.60-50 milligrams (mg). Give two tablets by mouth two times per day for bowel.On 01/29/2026 at 8:13 AM, a Registered Nurse (RN) was administering morning medications to Resident #69. Resident #69 verbalized the resident did not want to take the Senna Plus tablets. The nurse reached into the medication cup containing the resident's morning medications with a bare/ungloved hand, retrieved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure residents and staff were screened to receive the Coronavirus (Covid) vaccine for 4 of 5 residents reviewed for Covid vaccination compliance (Residents #24, #3, #8, #10). This deficient practice had the potential to result in residents and staff not having the opportunity to accept the vaccine and potentially suffering severe and prolonged illness, with the risk of spreading to others in the facility, if they contract the virus.:Findings include:Resident #24Resident #24 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including acute respiratory failure with hypoxia and acute respiratory failure with hypercapnia.Resident #3Resident #3 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic systolic (congestive) heart failure and dependence on supplemental oxygen.Resident #8Resident #8 was admitted to the facility on [DATE], with diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-02 · tag F0940 — failed to train staff — isolated
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide an effective training program for agency staff to ensure they were knowledgeable about facility policies and resident care procedures. This deficient practice had the potential to negatively impact the quality of care and safety of residents. Findings included:On 01/28/2026 and 02/02/2026, during personnel record review, the surveyor requested documentation of training provided to agency staff prior to assignment on the units. The facility was unable to provide evidence of comprehensive orientation or competency-based training for agency staff to include elder abuse training, dementia care training, Quality Assurance and Performance Improvement (QAPI) training, communication training, resident rights, infection control training, and compliance and ethics training. On 01/28/2026 at 12:54 PM, the Administrator verbalized the facility kept a contract with an outside agency to obtain staff for uncovered shifts. The Administrator explained the contract indicated all staff provided would have the training required for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0941 — isolated
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to ensure initial effective communication with residents and family training was completed timely per facility policy for 1 of 19 sampled employees (Employee #11). This deficient practice had the potential to prevent residents with communication needs from attaining or maintaining their highest practicable physical, mental and psychosocial well-being. Findings include:Employee #11 Employee #11 was hired as a Registered Nurse hired on an unknown date. Employee #11's personnel record lacked documented evidence of effective communication with residents and family training completed upon hire. On 02/02/2026 at 2:30 PM, the Administrator confirmed effective communication with residents and family training was required for all employees. The Administrator explained there was orientation training upon hire and go through the training before working on the floor. The agency staff did not go directly through the facility for orientation training. On 02/02/2026 at 3:26 PM, the Administrator confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0942 — isolated
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to ensure initial resident rights and responsibilities training was completed timely per facility policy for 1 of 19 sampled employees (Employee #11). This deficient practice had the potential to prevent residents from being able and encouraged to practice their rights as residents. Findings included:Employee #11 Employee #11 was hired as a Registered Nurse hired on an unknown date. Employee #11's personnel record lacked documented evidence of resident rights training completed upon hire. On 02/02/2026 at 2:30 PM, the Administrator confirmed resident rights and responsibilities training was required for all employees. The Administrator explained there was orientation training upon hire and go through the training before working on the floor. The agency staff do not go directly through the facility for orientation training. On 02/02/2026 at 3:26 PM, the Administrator confirmed Employee #11's personnel record lacked documented evidence of resident rights and responsibilities training completed upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0944 — isolated
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to ensure initial Quality Assurance and Performance Improvement (QAPI) training was completed timely per facility policy for 1 of 19 sampled employees (Employee #11). This deficient practice had the potential to put residents at risk of receiving care from employees unaware of facility regulations. Findings include:Employee #11 Employee #11 was hired as a Registered Nurse hired on an unknown date. Employee #11's personnel record lacked documented evidence of QAPI completed upon hire. On 02/02/2026 at 2:30 PM, the Administrator confirmed QAPI was required for all employees. The Administrator explained there was orientation training upon hire and go through the training before working on the floor. The agency staff did not go directly through the facility for orientation training. On 02/02/2026 at 3:26 PM, the Administrator confirmed Employee #11 personnel record lacked documented evidence of QAPI training completed upon hire and before working on the floor with residents. The facility policy titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0945 — failed to train staff on abuse prevention — isolated
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to ensure initial and annual infection control training was completed timely per facility policy for 3 of 19 sampled employees (Employee #4, #6 and #11). This deficient practice had the potential to put residents at risk of contracting avoidable infections and diseases. Findings include:Employee #4 Employee #4 was hired as the Registered Dietician on 08/16/2021. Employee #4's personnel record documented infection control training completed on 11/20/2024; however, lacked annual training completed for 2025. Employee #6 Employee #6 was hired as the Food Services Supervisor on 08/16/2021. Employee #6's personnel record documented infection control training completed on 11/26/2024; however, lacked annual training completed for 2025. Employee #11 Employee #11 was hired as a Registered Nurse hired on an unknown date. Employee #11's personnel record lacked documented evidence of infection control training completed upon hire. On 02/02/2026 at 2:30 PM, the Administrator confirmed infection control training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0946 — isolated
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to ensure initial and annual compliance and ethics training was completed timely per facility policy for 3 of 19 sampled employees (Employee #2, #11 and #12). This deficient practice had the potential to put residents at risk of receiving care from employees unaware of facility regulations. Findings include:Employee #2 Employee #2 was hired as the Director of Nursing on 03/24/2020. Employee #2's personnel record documented compliance and ethics training completed on 10/14/2024; however, lacked annual training completed for 2025. Employee #11 Employee #11 was hired as a Registered Nurse hired on an unknown date. Employee #11's personnel record lacked documented evidence of compliance and ethics training completed upon hire. Employee #12 Employee #12 was hired as a Licensed Practical Nurse hired on an unknown date. Employee #12's personnel record documented compliance and ethics training completed on 10/06/2024; however, lacked annual training completed for 2025. On 02/02/2026 at 2:30 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-02 · tag F0949 — failed to train staff on dementia and abuse — isolated
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, interview, and document review, the facility failed to ensure initial behavioral health care training related to dementia, was completed timely for 4 of 20 sampled employees (Employees #11, # 12, #19, and #20). This deficient practice had the potential to prevent residents with dementia care needs from attaining or maintaining their highest practicable physical, mental, and psychosocial well-being. Findings include:Employee #11 Employee #11 was hired as a Registered Nurse (RN), hire date unknown. The facility lacked a personnel record for Employee #11 to include behavioral health care training for dementia. Employee #12 Employee #12 was hired as a Licensed Practical Nurse (LPN), hire date unknown. The facility lacked a personnel record for Employee #12 to include behavioral health care training for dementia. Employee #19 Employee #19 was hired as a Dietary Aide on 09/02/2025. Employee #19's personnel record documented initial behavioral health care training for dementia completed on 12/25/2025, 84 days late. Employee #20 Employee #20 was hired as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to offer a bowel and bladder retraining program for residents assessed to be candidates for retraining for 11 of 49 residents (Resident #13, #47, #22, #24, #34, #18, #23, #41, #20, #28, and #45). This deficient practice had the potential to affect all residents' ability to maintain and achieve their highest continent status and increase the risk of related health issues. Findings include: Resident #13 Resident #13 was admitted to the facility on [DATE], with diagnoses including strain of other muscles and tendons at lower leg level, left leg, and muscle weakness. Resident #13's Minimum Data Set 3.0 (MDS) Section H - Bowel and Bladder dated 12/06/2024, documented Resident #13 was occasionally incontinent of bladder and occasionally incontinent of bowel. A trial of a toileting program had not been attempted and a toileting program was not being used to manage the resident's bowel incontinence. Resident #13's Bowel and Bladder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure expired medications were removed from 1 of 2 inspected medication carts and from 1 of 1 inspected medication storage rooms. This deficient practice had the potential to place residents at risk of receiving expired/outdated medications. Findings include: On 12/17/2024 at 11:54 AM, during a review of the B hall medication cart and in the presence of the Assistant Director of Nursing (ADON), a box of Aspercreme four percent (%) Lidocaine patches was found. Three patches remained in the box. The expiration date printed on the patches was 10/2024. The ADON confirmed the expiration date printed on the Lidocaine patches was 10/2024, and the patches should have been removed from the cart and discarded by 10/31/2024. On 12/17/2024 at 12:15 PM, during a review of the B hall medication storage room and in the presence of the ADON, the following items were found: -Two intravenous (IV) solution bags containing 50 milliliters (ml) of Normal Saline 0.9 percent. The expiration date printed on the bag was 10/2024.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure medications were administered with an error rate of less than 5 percent (%). There were 25 opportunities and two medication errors. The error rate was 8%. This deficient practice resulted in a resident receiving a medication at a different concentration than ordered in the electronic Medication Administration Record (eMAR) and had the potential for medication errors and adverse effects. Findings include: Resident #24 Resident #24 was admitted to the facility on [DATE], and readmitted to the facility on [DATE], with a diagnosis of unspecified intracapsular fracture of left femur, subsequent encounter for closed fracture with routine healing. On 12/18/2024 at 2:56 PM, a Licensed Practical Nurse (LPN) began preparing medications for Resident #24. The LPN verbalized the physician ordered Diclofenac Sodium gel was not available in the facility. Resident #24's December 2024 Medication Administration Record (MAR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure resident information was not visible on an unattended computer screen and hospice medication orders were entered timely into the electronic medical record (EMR) for 1 of 13 sampled residents (Resident #205). This deficient practice had the potential to expose a resident's private and protected health information and for records to be incomplete, placing a resident at risk of not receiving physician ordered medications. Findings include: On 12/18/2024 at 11:18 AM, a computer screen on an unattended medication cart in the B wing dining area displayed resident information. On 12/18/2024 at 11:19 AM, a Registered Nurse (RN) returned to the medication cart and verbalized the computer screen should not display resident information. The RN confirmed the computer screen was unlocked and unattended with resident information on display. On 12/18/2024 at 11:28 AM, the Director of Nursing verbalized the expectation was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure a Registered Nurse (RN) performed hand hygiene between administering medications to different residents. This deficient practice had the potential to affect all residents receiving medication from the RN and placed residents at risk for spread of infection. Findings include: On 12/18/2024, during the medication pass from 8:44 AM through 9:12 AM, an RN administered medications to two residents, readjusted a resident's nasal cannula, touched a resident's shoulder, and donned and doffed a glove. The RN did not perform hand hygiene prior to preparing medication for each resident, prior to administering medication to each resident, after contact with the residents and the residents' environment, or after administering medication to each resident. On 12/18/2024 at 9:14 AM, the RN confirmed the RN did not perform hand hygiene prior to medication preparation and administration, after contact with the residents and the residents' environment, or after medication administration. The RN verbalized hand hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee record review, document review and interview, the facility failed to ensure timely completion for initial and annual training on preventing, identifying, and reporting abuse, neglect, misappropriation of property, and exploitation (abuse training) for 3 of 20 sampled employees (Employee #2, #9, and #13). The deficient practice had the potential to place residents at risk for abuse and neglect. Findings include: Employee #2 Employee #2 was hired as the Director of Nursing on 03/28/2024. Employee #2's personnel record documented abuse training completed on 04/12/2024, one month late. Employee #9 Employee #9 was hired as a Licensed Practical Nurse on 09/07/2021. Employee #9's personnel record documented abuse training completed on 04/17/2023 and annual training completed on 12/17/2024, eight months late. Employee #13 Employee #13 was hired as a Registered Nurse on 11/06/2024. Employee #13's personnel record documented abuse training completed on 11/20/2024, 14 days late. On 12/18/2024 at 9:58 AM, the Payroll Human Resources employee explained abuse training was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to ensure physician ordered medications were administered to a resident during the morning (AM) medication pass on 08/02/2024, and administered timely during the AM medication pass on 08/01/2024, for 1 of 5 sampled residents (Resident #5). Findings include: Resident #5 Resident #5 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, chronic respiratory failure with hypoxia, and hypertensive heart disease with heart failure. On 08/08/2024 at 2:15 PM, Resident #5 verbalized the resident often received the resident's morning medications late. On 08/08/2024 at 2:49 PM, a Licensed Practical Nurse (LPN) verbalized the LPN often felt the LPN did not have adequate time to complete the LPN's assigned tasks each shift due to being shorthanded. The LPN explained the LPN often struggled to get residents' medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-20 · tag F0656 — failed to write and follow a full care plan — widespread
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to develop care plans for 1) the placement of beds against the wall for 31 of 49 residents (Resident #37, #25, #42, #18, #7, #34, #28, #21, #38, #22, #1, #31, #32, #26, #2, #29, #153, #36, #3, #12, #13, #20, #27, #40, #45, #355, #19, #39, #47, #307, and #308), 2) the use of bed rails for 1 of 14 sampled residents (Resident #34), 3) the administration and monitoring of anticoagulant medications and diuretic medications for 1 of 14 sampled residents (Resident #39), and 4) the monitoring and care of a urinary catheter (catheter) and monitoring and treatment of lymphedema for 1 of 14 sampled residents (Resident #308). Findings include: Resident #37 Resident #37 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including traumatic hemorrhage of cerebrum, unspecified, without loss of consciousness, subsequent encounter, enterococcus as the cause of diseases classified elsewhere, and muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-20 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, interview and document review, the facility failed to ensure communications training was completed by staff for 20 of 20 sampled employees (Employee #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19 and #20). Findings include: Employee #1 Employee #1 was hired as the Administrator on 07/31/23. Employee #1's personnel record lacked documented evidence of communication training. Employee #2 Employee #2 was hired as the Director of Nursing (DON) on 07/07/20. Employee #2's personnel record lacked documented evidence of communication training. Employee #3 Employee #3 was hired as the Activity Manager on 09/28/20. Employee #3's personnel record lacked documented evidence of communication training. Employee #4 Employee #4 was hired as the Registered Dietician on 02/20/23. Employee #4's personnel record lacked documented evidence of communication training. Employee #5 Employee #5 was hired as the Assistant Social Worker on 08/22/23. Employee #5's personnel record lacked documented evidence of communication training.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-20 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the privacy of residents' protected health information (PHI) was maintained for 1 of 14 sampled residents (Resident #27), and for 5 of 49 residents residing in the facility whose names were visible on an unstaffed and open computer screen (Resident #19, #26, #40, #355, and #103). Findings include: Resident #27 Resident #27 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, aphasia following cerebral infarction, and mental disorder, not otherwise specified. On 02/15/24 at 11:39 AM, a medication cart located in the facility's lobby had an open computer terminal screen displaying Resident #27's PHI including the resident's photograph, room number, age, date of birth , vital signs, and a list of the resident's medication. There were three residents in the lobby, a nurse could not be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-20 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure Quality Assurance Performance Improvement (QAPI) training had been completed to include objectives of resident care needs for 11 of 20 sampled employees (Employee #1, #4, #7, #11, #12, #13, #15, #16, #17, #18, and #20) Findings include: Employee #1 Employee #1 was hired as the Administrator on 07/31/23. Employee #1's personnel record lacked documented evidence QAPI training had been completed. Employee #4 Employee #4 was hired as the Registered Dietician on 02/20/23. Employee #4's personnel record lacked documented evidence QAPI training had been completed. Employee #7 Employee #7 was hired as a Certified Nursing Assistant (CNA) on 12/05/22. Employee #7's personnel record lacked documented evidence QAPI training had been completed. Employee #11 Employee #11 was hired as the Wound Care Nurse, Licensed Practical Nurse (LPN) on 01/18/12. Employee #11's personnel record lacked documented evidence QAPI training had been completed. Employee #12 Employee #12 was hired as the Infection Preventionist on 09/07/23. Employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to obtain informed consent for a psychoactive medication prior to the administration of the medication for 1 of 14 sampled residents (Resident #12). Psychoactive medications Resident #12 Resident #12 was admitted to the facility on [DATE], and readmitted on [DATE] and 08/11/23, with diagnoses including unspecified dementia, moderate, with mood disturbance, adjustment disorder with mixed anxiety and depressed mood, and major depressive disorder, single episode, unspecified. A physician's order dated 01/09/24, documented buspirone hydrochloride (HCl) 5 milligrams (mg), give two tablets by mouth two times a day for anxiety. A physician's order dated 02/13/24, documented mirtazapine tablet 7.5 mg, give one tablet by mouth at bedtime for depression. An informed consent dated 07/17/23 documented consent for buspirone, with a dose of 5 mg and a frequency of two times a day was obtained. Resident #12's clinical record lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a call light was within reach for 1 of 14 sampled residents (Resident #308). Findings include: Resident #308 Resident #308 was admitted to the facility on [DATE], with diagnoses including displaced fracture of medial malleolus of left tibia, subsequent encounter for closed fracture with routine healing, fall on same level, unspecified, subsequent encounter, morbid (severe) obesity with alveolar hypoventilation, lymphedema, not elsewhere classified, and chronic kidney disease, stage 3B. On 02/12/24 at 10:35AM, Resident #308 verbalized the resident was cold and needed to have padding placed under the residents left lower extremity to help ease discomfort. Resident #308 was sitting in a wheelchair in the resident's room. The resident's nightstand was approximately four feet behind the resident and the resident's call light button was draped across the nightstand with the call button resting behind the nightstand. Resident #308 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to honor a resident's request for a room change for 1 of 14 sampled residents (Resident #35). Findings include: Resident #35 Resident #35 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. On 02/12/24 at 9:38 AM, Resident #35 verbalized the resident would like a different room with more privacy. Resident #35 verbalized the room was cramped with too many people. The room had three residents residing in it. On 12/14/24 at 7:28 AM, Resident #35 reported the resident had last asked facility staff for a room change approximately one month prior. The resident verbalized feeling crowded and as if the roommates' personal items were encroaching on the resident's space. The resident explained the resident did not like staring at a roommate's underwear all day long. Incontience briefs belonging to Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure written acknowledgement of the Advance Directive notice was provided to the resident or the resident's representative for 3 of 14 sampled residents (Resident #306, #12, and #305). Findings include: Resident # 306 Resident #306 was admitted to the facility on [DATE], with diagnoses including traumatic hemorrhage of cerebrum, unspecified, without loss of consciousness, subsequent encounter, and fall on same level, unspecified, subsequent encounter. on 02/12/24 at 3:22 PM, the Executive Director confirmed Resident #306's clinical record did not include a signed Advanced Directive Acknowledgement. Resident #12 Resident #12 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease, unspecified, chronic respiratory failure, unspecified whether with hypoxia or hypercapnia, age related physical debility, and adult failure to thrive. On 02/12/24 at 3:23 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and clinical record review, and document review the facility failed to ensure a resident received a Notice of Medicare Non-Coverage (NOMNC) prior to dicharge for 1 of 3 unsampled residents (Resident #55). Findings include: Resident #55 Resident #55 was admitted to the facility on [DATE], with a diagnosis of acute respiratory failure with hypoxia. The clinical record for Resident #55 lacked documented evidence the resident or the resident's representative were provided a NOMNC prior to discharge from the facility. On 02/20/24 at approximately 11:15 AM, the Director of Nursing explained the social services department was responsible for and handled all beneficiary notices. On 02/20/24 at 11:48 AM, the Assistant Social Worker (ASW) verbalized a NOMNC was used to notify a resident when the resident no longer met criteria for skilled services and explain the resident's right to appeal the decision for discharge. The ASW explained the NOMNC was required to be provided no later than two days prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review and interview, the facility failed to report an allegation of abuse to the State Agency within the required timeframe for 1 of 14 sampled residents (Resident #153). Findings include: Resident #153 Resident #153 was admitted to the facility on [DATE], with diagnoses including unspecified dementia, unspecified severity, without behavioral, psychotic or mood disturbance, generalized anxiety disorder, and major depressive disorder. An initial and final Facility Reported Incident (FRI) with a submission date of 01/04/24 at 4:03 PM, documented the facility had investigated an allegation of abuse of a resident by the resident's family member. The FRI documented the time of the alleged abuse was 01/03/24 at 4:15 PM. A Social Services Progress Note dated 01/03/24 at 4:57 PM, documented Resident #153 was found to have an abrasion to the right forearm. Only the resident's family members were present at the time Resident #153 obtained the abrasion. On 02/20/24 at 10:38 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to ensure 1 of 14 sampled residents (Resident #30) and the Resident's Representative, received written notification of transfer or discharge. Findings include: Resident #30 Resident #30 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, cognitive social or emotional deficit following cerebral infarction, and type II diabetes mellitus with diabetic chronic kidney disease. On 02/12/24 at 1:13 PM, Resident #30 verbalized the resident was transferred to the hospital on [DATE] due to an infection. The resident was not sure what type of infection the resident was hospitalized for. Resident #30's Minimum Data Set 3.0 (MDS) assessment documented the resident was discharged from the facility on 01/14/24 and readmitted on [DATE]. A change of condition/transfer note date 01/14/24, documented Resident #30 was transferred to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a physician's order for wound care, wound vacuum, and dialysis was transcribed onto the admission orders for 3 of 14 sampled residents (Resident #2, #403 and #404). Findings include: Resident #403 Resident #403 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including encounter for orthopedic aftercare following surgical amputation, encounter for change or removal of surgical wound dressing, acquired absence of left leg below knee. On 02/12/24 at 11:46 AM, Resident #403 verbalized having the resident's leg amputated on 02/07/24 and having a wound vacuum for the surgical site. The resident explained the wound vacuum was blinking orange and thought the wound vacuum's batteries needed to be changed. On 02/12/24 at 3:38 PM, Resident #403 verbalized thinking the wound nurse (WCN) was unsure about what to do with the wound vacuum and believed the wound vacuum was no longer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a baseline care plan was developed to address the use of a wound vacuum for 1 of 14 sampled residents (Resident #403), oxygen therapy and dialisys for 1 of 14 sampled residents (Resident #404). Findings include: Resident #403 Resident #403 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of encounter for orthopedic aftercare following surgical amputation. Wound care On 02/12/24 at 11:46 AM, Resident #403 verbalized having the resident's leg amputated on 02/07/24 and having a wound vacuum for the surgical site. The resident explained the wound vacuum was blinking orange and thought the wound vacuum's batteries needed to be changed. On 02/12/24 at 3:38 PM, Resident #403 verbalized thinking the wound nurse (WCN) was unsure about what to do with the wound vacuum and believed the wound vacuum was no longer working. On 02/13/24 at 1:16 PM, Resident #403 verbalized the wound vacuum was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to update a plan of care after a resident was discharged from hospice for 1 of 14 sampled residents (Resident #34). Findings include: Resident #34 Resident #34 was admitted to the facility on [DATE], with diagnoses including hereditary motor and sensory neuropathy, hyperlipidemia, unspecified, and muscle weakness (generalized). A physician's order dated 05/04/23, documented admit to facility on hospice services for aortic valve disorder. The order was discontinued on 07/20/23. Resident #34's care plans documented the following: -Self-Care Deficit as evidenced by needing assistance with Activities of Daily Living (ADL) related to cardiac disease. On hospice care related to end of life diagnosis. The care plan was last revised on 04/23/23. -The resident had hypertension related to a diagnosis of hypertension. On hospice related to end of life diagnosis. The care plan was last revised on 04/23/23. -The resident desires…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure services provided met professional standards of quality of care by admitting a resident for orthopedic aftercare following surgical amputation without wound treatment or monitoring orders, physician orders were followed for the administration of pain medication, and the Director of Nursing provided assistance to a resident dependent on staff for activities of daily living (ADLs) when the resident attempted to disrobe the resident's pants for 1 of 14 sampled residents (Resident #403). Resident #403 Resident #403 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of encounter for orthopedic aftercare following surgical amputation. Wound Treatment and Monitoring Orders On 02/12/24 at 11:46 AM, Resident #403 verbalized having the resident's leg amputated on 02/07/24 and having a wound vacuum for the surgical site. The resident explained the wound vacuum was blinking orange and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and document review, the facility failed to ensure the Director of Nursing provided assistance to a resident dependent on staff for activities of daily living (ADLs) when the resident attempted to disrobe the resident's pants for 1 of 14 sampled residents (Resident #403). Findings include: Resident #403 Resident #403 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of encounter for orthopedic aftercare following surgical amputation A care plan focus initiated 02/12/24, documented a focus on self-care deficits as evidenced by needs assistance with ADLs related to left below knee amputation, weakness, diabetes mellitus and pain with an intervention of one-person physical assist required for dressing. A task documentation survey report dated 02/14/24, documented Resident #403's lower body dressing ability as follows: -02/11/24 at 3:24 PM, 04-meaning supervision or touching assistance -02/12/24 at 1:46 PM, 01-meaning dependent -02/12/24 at 9:59 PM, 02-meaning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and interview, the facility failed to ensure a resident admitted for orthopedic aftercare following surgical amputation was not provided wound treatment without physician's orders and physician's orders for wound treatment, monitoring and a wound vacuum were obtained upon admission for 1 of 14 sampled residents (Resident #403). Findings include: Resident #403 Resident #403 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of encounter for orthopedic aftercare following surgical amputation. On 02/12/24 at 11:46 AM, Resident #403 verbalized having the resident's leg amputated on 02/07/24 and having a wound vacuum for the surgical site. The resident explained the wound vacuum was blinking orange and thought the wound vacuum's batteries needed to be changed. On 02/12/24 at 3:38 PM, Resident #403 verbalized thinking the wound nurse (WCN) was unsure about what to do with the wound vacuum and believed the wound vacuum was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, and interview, the facility failed to ensure a resident with a pressure injury received the necessary treatment to prevent the deterioration and infection of the pressure injury for 1 of 14 sampled residents (Resident #2) and wound care was provided per physician order for 1 of 14 residents (Resident #45). Finding include: Resident #2 Resident #2 was admitted to the facility on [DATE], with a diagnosis of pressure ulcer of right buttock, unstageable. Resident #2's Care Plan dated 09/15/23, documented the resident had a wound to the right buttock. A Skin and Wound Evaluation dated 10/04/23, documented the resident had an unstageable pressure injury to the right gluteus upon admission and the wound had no evidence of infection. The wound dressing was saturated, and the wound progression was deteriorating. An Advantage Wound Care Progress Note dated 10/05/23, documented an initial consult for Resident #2's right buttock. The progress note documented the wound as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure medications were not left unsecured in a resident's room by allowing a resident to self-administer a medication and creating a potential accident by leaving a medication unsecured for 1 of 14 sampled residents (Resident #17). Findings include: Resident #17 Resident #17 was admitted to the facility on [DATE], with diagnoses including gastro-esophageal reflux disease without esophagitis and sepsis due to Escherichia coli (E. coli). A physician order dated 01/15/24, documented antacid oral tablet, chewable 500 milligram (mg), give 2 tablet by mouth every six hours as needed for indigestion. On 02/12/24 at 10:59 AM, a medicine cup containing one antacid oral tablet was located in Resident #17's room on the bedside table. Resident #17's room door was open and accessible to other residents, including Resident #17's roommate. On 02/12/24 at 11:02 AM, an LPN confirmed the medicine cup on Resident #17's bedside table contained one antacid tablet. The LPN confirmed nurses were not allowed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure residents with oxygen therapy were administered oxygen per the physician's order for 3 of 14 sampled residents (Resident #12, #355 and #404). Findings include: Resident #12 Resident #12 was admitted to the facility on [DATE], and readmitted on [DATE] and 08/11/23, with diagnoses including chronic obstructive pulmonary disease (COPD), unspecified, chronic respiratory failure, unspecified whether with hypoxia or hypercapnia, and dependence on supplemental oxygen. A physician's order dated 05/04/23, documented oxygen at 3 liters per minute (LPM) via nasal cannula (NC) continuous every shift. Resident #12's care plan documented Resident #12 had shortness of breath (SOB) related to COPD and anxiety. Interventions included administering oxygen per provider orders. On 02/12/24 at 1:42 PM, Resident #12 was receiving oxygen via NC. The oxygen concentrator was set at 2 LPM. Resident #12 verbalized the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review the facility failed to ensure alternatives were attempted and entrapment risk was assessed prior to installation of bedrails for 2 of 14 sampled residents (Resident #34 and #355) and alternatives were attempted and documented as unsuccessful prior to the installation of a grab bar for 1 of 14 sampled residents (Resident #21). Findings include: Resident #34 Resident #34 was admitted to the facility on [DATE], with diagnoses including hereditary motor and sensory neuropathy, hyperlipidemia, unspecified, and muscle weakness (generalized). On 02/12/24 at 10:13 AM, the resident's bed had two quarter size bed rails, one on each side of the bed. A physician's order dated 01/30/24, documented grab bar to right side of bed to promote independence in transfers and bed mobility. No directions specified for order. The resident's clinical record lacked documented evidence a completed assessment, informed consent was obtained, and if alternatives were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure a sufficient number of Licensed Nurses and Certified Nursing Assistants (CNAs) were scheduled to perform resident care according to the Facility Assessment for 2 of 2 shifts during the weekends in July, August and September of 2023. Findings include: The Centers for Medicare and Medicaid Services, Payroll-Based Journal (PBJ) Staffing Data Report, dated 07/01/23 through 09/30/23, documented the facility had excessively low weekend staffing. The Staffing Plan documented the facility staffing projections. The CNA schedule was maintained over two separate shifts; 6:00 AM-6:00 PM (first shift) projected 1:12 ratio of CNAs per residents and 6:00 PM-6:00 AM (second shift) projected a ratio of 1:16 ratio of CNAs per residents. On 02/15/24 at 8:21 AM, the Administrator explained the Staffing Plan was something that was created in January 2024 for staffing projections and there was not a Staffing Plan in place prior to January 2024. The Administrator verbalized not knowing an average census to base the number…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure physician ordered medications were available and administered for 2 of 5 residents observed for medication administration (Resident #1 and #47) and 1 of 14 sampled residents (Resident #403). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side. On 02/15/24 at 8:31 AM, a Licensed Practical Nurse (LPN) administered medications to Resident #1. The LPN explained one of the physician ordered medications, senna, was not available in the facility and was on order from the pharmacy. A physician's order dated 02/09/24 documented senna tablet 8.6 milligrams (mg), give two tablets by mouth every day and at bedtime for constipation. Resident #1's Medication Administration Record (MAR) documented senna 8.6 mg was not administered to Resident #1 during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure medication was administered with an error rate of less than five percent (%). There were 30 opportunities and three medication errors. The medication error rate was 10%. Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. On 02/15/24 at 8:31 AM, a Licensed Practical Nurse (LPN) administered medications to Resident #1. The LPN explained one of the physician ordered medications, senna, was not available in the facility and was on order from the pharmacy. A physician's order dated 02/09/24, documented senna tablet 8.6 milligrams (mg), give two tablets by mouth every day and at bed time for constipation. Resident #1's Medication Administration Record (MAR) documented senna 8.6 mg was not administered to Resident #1 during the 9:00 AM med pass on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, and interview, the facility failed to complete Medication Administration Records (MAR) for the administration of an anti-diabetic medication, and two antibiotic medications for 1 of 14 sampled residents (Resident #21). Findings include: Resident #21 Resident #21 was admitted to the facility on [DATE], with diagnoses including Alzheimer's Disease, unspecified, bi-polar disorder, unspecified, major depressive disorder, recurrent, unspecified, chronic kidney disease, stage three unspecified, and type II diabetes mellitus with diabetic neuropathy, unspecified. A physician's order dated 09/07/23, documented glipizide tablet, five milligrams (mg). Give one half tablet by mouth one time a day for diabetes. Resident #21's MAR dated September and October 2023 lacked documented evidence the medication had been administered per the physician's order on 09/09/23, 10/05/23, 10/20/23, 10/23/23, 10/26/23, 10/28/23, and 10/31/23. A physician's order dated 11/14/23, documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, document review, and interview, the facility's Quality Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) Committee failed to identify, develop and implement plans of action for systemic issues related to beds placed against the walls for 37 of 49 residents (Resident #21, #38, #22, #1, #31, #32, #26, #2, #29, #153, #36, #37, #25, #42, #18, #7, #34, #28, #19, #39, #47, #303, #305, #306, #307, #308, #3, #12, #13, #20, #27, #40, #45, #354, #355, #403, and #404), the use of enhanced barrier precautions, and wound care. Findings include: Beds Against the Wall On 02/14/24 at 4:21 PM, during a tour of the facility, Resident #21, #38, #22, #1, #31, #32, #26, #2, #29, #153, #36, #37, #25, #42, #18, #7, #34, #28, #19, #39, #47, #303, #305, #306, #307, #308, #3, #12, #13, #20, #27, #40, #45, #354, #355, #403, and #404's beds were against the wall. On 02/20/24 at 4:18 PM, the Executive Director verbalized the facility had not identified or developed a plan for resident beds against the wall. The Executive Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview the facility failed to maintain the required Quality Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) committee members to include the Medical Director. Findings include: The QAPI Committee meeting attendee's sheets dated 10/27/23 and 11/22/23 lacked documented evidence the Medical Director had participated. On 02/20/24 at 4:14 PM, the Director of Nursing (DON), verbalized the facility did not hold a QAPI Committee meeting in December 2023. The DON confirmed the Medical Director had not participated in the QAPI Committee meetings held on 10/27/23 and 11/22/23. The DON confirmed the meetings for the last quarter of 2023 should have included the Medical Director or the Medical Director's designee. On 02/20/24 at 4:30 PM, the Executive Director verbalized it was difficult to get a hold of the Medical Director during the last months of 2023 and confirmed the Medical Director had not participated in the QAPI Committee meetings held on 10/27/23 or 11/22/23. The facility's Quality Assurance Performance Improvement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure 1) the facility's Infection Prevention and Control Plan (IPCP) was reviewed and/or updated annually to included current infection control standards and 2) a Licensed Practical Nurse (LPN) did not perform a finger stick/ blood sugar (FSBS) for one unsampled resident (Resident #19) while the resident was seated at a table in the community dining room. Findings include: Infection Prevention and Control Plan The facility policy titled Infection Prevention and Control Plan documented the IPCP was last reviewed on 10/19/22. The policy lacked documented evidence the policy was updated and/or reviewed at any time after 10/19/22. The policy failed to address the following infection prevention and control concerns: -The different types of transmission-based precautions (TBP) and how they should be utilized including personal protective equipment (PPE) selection, hand hygiene, and cohorting. -Environmental cleaning and disinfection including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-20 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on document review and interview, the facility failed to ensure the Antibiotic Stewardship Program (ASP) policy was reviewed and/or update annually with the potential to affect the facility's entire resident census of 49. The facility policy titled Antibiotic Stewardship Program (ASP), last reviewed 11/2017, lacked documented evidence the policy was reviewed and/or updated annually. The policy did not include the following items. -A process for trending and reporting staff and resident infections. -A process for communicating information at the time of transfer when a resident had an infection or was colonized. -A process for surveillance including outcomes such as SHEA's criteria. On 02/15/24 at 12:12 PM, the Director of Nursing (DON) confirmed the policy provided was the most current version of the policy and was last reviewed 11/2017. The DON confirmed the policy should have been reviewed annually. The facility policy titled Antibiotic Stewardship Program (ASP), last reviewed 11/2017, documented the ASP policy would be reviewed annually and as needed.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure 1 of 5 residents sampled for vaccinations (Resident #12) was screened for eligibility to receive an influenza vaccine, education regarding the vaccine was provided to the resident and/or the Resident Representative, and the vaccine was offered and either administered or declined. Findings include: Resident #12 Resident #12 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease, unspecified, chronic respiratory failure, unspecified whether with hypoxia or hypercapnia, age related physical debility, and adult failure to thrive. Resident #12's clinical record lacked documented evidence the resident was screened in 2023 for eligibility to receive influenza vaccine, education regarding the vaccine was provided to Resident #12 and/or the resident's representative, and the vaccine was either administered or declined. Resident #12's state immunization…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, interview, and document review the facility failed to ensure a Certified Nursing Assistant (CNA) was screened for eligibility to receive a COVID-19 (COVID) booster vaccine, education regarding the vaccine was provided, and the vaccine was offered and either administered or declined. Findings include: Employee #1 was hired as a CNA on 10/09/22. Employee #1's COVID-19 Vaccination Record Card documented Employee #1 was administered a COVID vaccine on 02/01/21 and 02/22/21. Employee #1's personnel record documented the CNA received a COVID vaccine on 02/21/21 and 02/22/21. The facility was not able to provide documented evidence Employee #1 was screened for eligibility to receive the most recent COVID vaccine, provided education regarding the vaccine, and if the vaccine was offered and administered or declined. The facility policy titled COVID-19 Vaccination Program, dated 08/2023, documented the facility maintained an immunization program against COVID-19 disease in accordance with national standards of practice, and offered COVID vaccinations approved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0942 — isolated
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, interview, and document review the facility failed to ensure resident rights training was completed timely for 2 of 20 sampled employees (Employee #4 and #12). Findings include: Employee #4 Employee #4 was hired as the Registered Dietician on 02/20/23. Employee #4's personnel record documented resident rights training was completed on 06/05/23. Employee #12 Employee #12 was hired as the Infection Preventionist on 09/07/23. Employee #12's personnel record documented resident rights training was completed on 09/14/23. On 02/20/24 at 2:34 PM, the Business Office Manager verbalized resident rights training was required for all staff one time, upon hire. The Business Office Manager confirmed Employees #4 and #12 did not complete resident rights training in time. The facility policy titled Resident Rights, dated 10/2022, documented the facility would ensure all direct care staff and indirect care staff members were educated on the rights of residents and the responsibility of the facility to properly care for its residents. The facility document titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, interview, and document review, the facility failed to ensure elder abuse training was completed timely for 3 of 20 sampled employees (Employee #4, #9, and #30). Findings include: Employee #4 Employee #4 was hired as the Registered Dietitian with a start date of 02/20/23. Employee #4's personnel record documented elder abuse prevention training was completed on 06/05/23. Employee #9 Employee #9 was hired as a Certified Nursing Assistant with a start date of 05/30/18. Employee #9's personnel record lacked documented evidence elder abuse prevention training was completed for 2023. Employee #30 Employee #30 was hired as a Laundry Aide with a start date of 07/11/23. Employee #30's personnel record lacked documented evidence elder abuse prevention training was completed. On 02/14/24 at 2:23 PM, the Human Resources Payroll Clerk verbalized elder abuse training was to be completed in employee orientation and annually thereafter. The Payroll Clerk confirmed Employees #4, #9, and #30 lacked timely elder abuse prevention training. The facility policy titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0945 — failed to train staff on abuse prevention — isolated
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to provide timely infection control training to all staff to ensure proper procedures and standards of the program for 3 of 20 sampled employees (Employee #4, #6, and #12). Findings include: Employee #4 Employee #4 was hired as the Registered Dietician on 02/20/23. Employee #4's personnel record lacked documented evidence of infection control training for 2023. Employee #6 Employee #6 was hired as the Dietary Manager on 11/09/23. Employee #6's personnel record documented infection control training completed on 11/10/23, a day late. Employee #12 Employee #12 was hired as the Infection Preventionist on 09/07/23. Employee #12's personnel record documented infection control training completed on 09/14/23, seven days late. On 02/20/24 at 2:34 PM, the Business Office Manager verbalized all staff were required to complete infection control training upon hire. The Business Office Manager confirmed Employees #4, #6 and #12 did not complete infection control training timely. The facility policy titled Covenant Care Employee Training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0946 — isolated
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, interview, and document review the facility failed to ensure compliance and ethics training was completed timely for 5 of 20 sampled employees (Employee #2, #3, #4, #9, and #20). Findings include: Employee #2 Employee #2 was hired as the Director of Nursing on 07/07/20. Employee #2's personnel record lacked documented evidence of compliance and ethics training. Employee #3 Employee #3 was hired as the Activity Manager on 09/28/20. Employee #3's personnel record documented compliance and ethics training was completed on 02/20/23. Employee #4 Employee #4 was hired as the Registered Dietician on 02/20/23. Employee #4's personnel record lacked documented evidence of compliance and ethics training. Employee #9 Employee #9 was hired as a Certified Nursing Assistant on 05/30/18. Employee #9's personnel record documented compliance and ethics training was completed on 04/09/19. Employee #20 Employee #20 was hired as a Housekeeper on 04/10/22. Employee #20's personnel record lacked documented evidence of compliance and ethics training. On 02/20/24 at 2:34…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0949 — failed to train staff on dementia and abuse — isolated
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, interview, and document review the facility failed to ensure behavioral health training was completed for 7 of 20 sampled employees (Employee #1, #3, #4, #6, #10, #12, and #16). Findings include: Employee #1 Employee #1 was hired as the Executive Director on 07/31/23. Employee #1's personnel record lacked documented evidence of behavioral health care training. Employee #3 Employee #3 was hired as the Activity Manager on 09/28/20. Employee #3's personnel record lacked documented evidence of behavioral health care training. Employee #4 Employee #4 was hired as the Registered Dietician on 02/20/23. Employee #4 's personnel record lacked documented evidence of behavioral health care training. Employee #6 Employee #6 was hired as the Dietary Manager on 11/09/23. Employee #6's personnel record lacked documented evidence of behavioral health care training. Employee #10 Employee #10 was hired as the Minimum Data Set (MDS) Coordinator, Registered Nurse on 07/25/22. Employee #10's personnel record lacked documented evidence of behavioral health care training.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to protect a resident from being scratched and causing a resident to bleed and have multiple skin tears by another resident for 1 of 4 sampled residents (Resident #2). Findings include: FRI #NV00069451 documented on 09/16/23 a resident hit another resident for attempting to redirect a resident back to their room. Resident #1 Resident #1 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, unspecified psychosis not due to a substance or known physiological condition, and other symptoms and signs involving cognitive functions following cerebral infarction. Resident #1's Care Plan last revised on 10/16/23, documented the resident had the potential to be physically aggressive related to dementia, history of harm to others and poor impulse control when provoked by another resident. Resident #2 Resident #2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure residents were free from physical and verbal abuse for 1 of 5 sampled residents (Resident #1). Findings include: On 05/08/23, the facility submitted a facility reported incident (FRI) #NV00068536 initial report regarding a resident-to-resident altercation to the State Survey Agency. Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including fibromyalgia, spondylolysis, lumbar region, and generalized anxiety disorder. Resident #2 Resident #2 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction and diabetes mellitus type two. A Situation, Background, Assessment, and Recommendation report (SBAR) documented on 05/08/23, Resident #1 was crying due to pain in the left arm and reported Resident #2 grabbed Resident #1's arm in anger and squeezed. An SBAR documented on 05/08/23, Resident #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2026-02-02 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to maintain staffing hour records for at least 18 months as required by federal regulation. This deficient practice has the potential to impede the facility's ability to demonstrate compliance with staffing requirements and hinders transparency for regulatory review. Findings include:On 01/28/2026 during record review, the surveyor requested staffing hour records for the last 30 days. The facility provided records for last 30 days. At a later time, the surveyor requested the last 18 months of staffing hour records. No additional documentation was available to demonstrate compliance with the 18-month retention requirement. On 1/29/2026 at 12:17 PM, the Administrator and Director of Clinical Operations (DCO) verbalized the facility did not have the last 18 months for the staffing hour records. The Administrator and the DCS were both unaware of the regulation's requirements.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-12-19 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure current nursing hours were posted for the facility. The deficient practice had the potential to result in a lack of awareness for residents and visitors regarding the type and number of nursing staff on duty. Findings include: On 12/16/2024 at 8:05 AM, the nursing staff posting for the facility, located across from the main nursing station was dated 12/13/2024. On 12/16/2024 at 9:42 AM, the Director of Nursing (DON) verbalized the nursing staff posting for the facility dated 12/13/2024 should have been removed and updated for 12/16/2024. The DON verbalized it was the weekend nurse's responsibility to update and post the nursing staff and hours for the facility on the weekends. On 12/16/2024 at 1:59 PM, the Administrator verbalized the Administrator was usually the one who changed the staff posting in the mornings, however, the Administrator had not arrived when surveyors entered the building and as a result, the staff posting was not current when surveyors arrived.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to provide a homelike environment when the facility utilized an overhead paging system to communicate with staff. The overhead paging system had the potential to affect the entire facility census. Findings include: On 02/12/24 at 4:55 PM, in the A hallway, an overhead page was heard indicating a call on line one. On 02/13/24 at 8:40 AM, 11:31 AM, 1:28 PM, 3:15 PM, 3:22 PM, 3:23 PM, 3:24 PM, and 3:53 PM at various locations throughout the facility, overhead pages were heard indicating calls on line one. On 02/14/24 from 2:30 to 2:31 PM, in the hallway near the nurses' station in B hall, three overhead pages were heard indicating calls on lines one and two. On 02/14/24 at 3:04 PM, 3:10 PM, 4:06 PM, 4:14 PM, and 4:56 PM at various locations throughout the facility, overhead pages were heard. On 02/15/24 at 9:11 AM, in the A hallway, an overhead page was heard. On 02/20/24 at 8:23 AM, 10:42 AM, 2:04 PM, and 4:32 PM in A and Mid hallways and in the social services office, overhead pages were heard. On 02/20/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$70,296 in federal fines across 1 penalty.

  • $70,296 — penalty dated 2024-02-20

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 1 of 52.5-1.5 vs chain
Quality measures 3 of 54.4-1.4 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA 1 of 5San Diego Post-Acute CenterEl Cajon, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 08/01/2025
TRUIST BANKOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/01/2025
JERGENSEN, JOSHUAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 08/01/2025
MITCHELL, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 08/01/2025
CANTY, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
RHODES, MATTHEWIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/03/2025
TILLEY, SAMANTHAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
CSV 4 CARSON SNF, LLCOrganizationADP OF THE SNFsince 08/01/2025
PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INCOrganizationADP OF THE SNFsince 08/01/2025

CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-21.3%
Operating marginrevenue minus expenses
$1.2M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 45%Medicare 26%Other / private 29%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$477per resident / day
operating cost
$14,495per month
≈ monthly operating cost
$393per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295023. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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