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Delhi Post-Acute

5999 Bender Road, Cincinnati, OH 45233 · For profit - Limited Liability company · 116 certified beds · (513) 922-1440 Medicare & Medicaid certified

Call the home — (513) 922-1440 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
425 Farrell Ct · (513) 451-6871 · Call to confirm hours
Pharmacy
398 Anderson Ferry Rd · (513) 922-6331 · Call to confirm hours
Grocery
Kroger2.0 mi
5080 Delhi Pike · (513) 451-7200 · Call to confirm hours
Park
694 Pontius Rd · (513) 451-3300 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.7%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight6.3%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms88.1%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.3%3.2%3.3%better
Long-stay residents whose ability to walk worsened3.6%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication46.3%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine96.1%94.5%95.3%typical
Long-stay residents with pressure ulcers0.6%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control19.9%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table8.4%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine53.4%75.6%79.4%worse
Short-stay residents rehospitalized after admission44.4%24.9%22.6%worse
Short-stay residents with an outpatient ER visit37.1%12.9%12.0%check this — see note marked dagger below the table
Long-stay hospitalizations per 1,000 resident days3.641.731.67worse
Long-stay outpatient ER visits per 1,000 resident days1.801.801.80typical

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.2%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
0.24U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.2%CMS range 28.4–58.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 8.4–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened9.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.881.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.39
RN hours/ resident / day
1.24
LPN hours/ resident / day
1.87
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.20
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 116 beds and averages 98.1 residents a day — about 85% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.64 on weekdays — 13% thinner on weekends. RN hours go from 0.46 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2024-05-23)
10
at the previous standard inspection (2021-06-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.

  • Potential for harm · D2026-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of facility Self-Reported Incidents (SRIs), review of police reports, resident interview, observation, staff interview, and review of the facility policy, the facility failed to ensure residents were free from abuse. This affected one (Resident #5) of three residents reviewed for abuse. The facility census was 99 residents. Findings include: Review of the medical record for Resident #5 revealed an admission date of 12/06/24 with diagnoses including chronic obstructive pulmonary disease, vascular dementia, and major depressive disorder. Review of the Minimum Data Set (MDS) assessment for Resident #5 dated 01/05/26 revealed the resident had intact cognition. and required setup or cleanup assistance for bed mobility, transfers, and ambulation. Review of the facility SRI regarding Resident #5 dated 02/02/26 and timed 12:06 P.M. revealed the facility investigated and substantiated an allegation of sexual abuse per Licensed Practical Nurse (LPN) #201 towards the resident. Resident #5 reported to staff that Licensed Practical Nurse (LPN) #201 sent the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of facility Self-Reported Investigations (SRIs), staff interview, and review of the facility policy, the facility failed to ensure allegations involving resident abuse were reported to the Ohio Department of Health (ODH) in a timely manner. This affected one resident (Resident #5) of three residents reviewed for abuse. The facility census was 99 residents. Findings include:Review of the medical record for Resident #5 revealed an admission date of 12/06/24 with diagnoses including chronic obstructive pulmonary disease, vascular dementia unspecified severity with other behavioral disturbance, and major depressive disorder. Review of the Minimum Data Set (MDS) assessment for Resident #5 dated 12/12/25 revealed the resident had intact cognition and was dependent on staff for bathing. Review of the facility SRI involving Resident #5 revealed it was created on 02/02/26 at 12:06 P.M and the date of discovery of the allegation was 02/01/26.Interview on 02/18/26 P.M. at 12:24 P.M. with the Director of Nursing (DON) confirmed the facility received the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to develop comprehensive care plans for use of devices. This affected one (Resident #10) of 3 residents reviewed for falls. The facility census was 99 residents.Findings include: Review of medical record for Resident #10 revealed an admission date of 01/11/25 with diagnoses including chronic obstructive pulmonary disease, anxiety disorder, and osteoporosis and a discharge date of _____ Review of the care plan for Resident #10 dated 12/12/25 revealed the care plan did not include the use of a power wheelchair with a seatbelt. Review of the Minimum Data Set (MDS) assessment for Resident #10 dated 12/15/25 revealed the resident had intact cognition and was dependent on staff for all activities of daily living (ADLs). Review of the medical record for Resident #10 revealed it did not include an assessment regarding the appropriateness of the use of a seatbelt in the resident's power wheelchair.Interview on 02/18/25 at 11:34 A.M. with the Director of Nursing (DON) and Director of Rehabilitation (DOR) confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to prepare food in a clean environment. This had the potential to affect all residents of the facility. The facility census was 102 at the time of survey.Findings include:During initial tour of the facility kitchen on 09/25/25, two ceiling vents were observed to have a brown, fuzzy build up on them. One vent was positioned directly over the meal prep area.Interview with Dietary Director #203 on 09/29/25 at 11:10 A.M. confirmed that the vents were dirty and had the potential to blow debris onto the food prep area and contaminate the food.Interview with the Administrator on 09/29/25 revealed that the vents were removed and thoroughly cleaned.This was an incidental finding discovered during the course of the complaint investigation.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain clinical records, including medication administration, in accordance with accepted professional standards and practices that are complete, accurately documented, and readily accessible. This affected two residents (#2 and #4) of four residents reviewed. The facility census was 102 at the time of survey.Findings include:1.Review of the medical record revealed Resident #2 was admitted to the facility on [DATE]. Diagnoses included Chronic Obstructive Pulmonary Disease (COPD), Chronic Kidney Disease (CKD), Schizophrenia, and Type II Diabetes Mellitus.Resident #2 had an order for oxycodone-acetaminophen oral tablet 5-325 mg Give 1 tablet by mouth every 6 hours as needed for pain.Review of the July sign-out sheet and medication administration record (MAR) for Resident #2's oxycodone-acetaminophen revealed that the medication was signed out for administration on 07/05/25 at 05:30, 12:15, 08:30, and 15:11 with administration documented at 05:32 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, resident and staff interviews, and policy review, the facility failed to timely obtain and implement hospital recommendations for positive airway pressure devices, and the facility failed to have physician orders for positive airway pressure devices. This affected one (Resident #72) of three residents reviewed for positive airway pressure devices. The facility census was 101. Findings include: Review of the medical record revealed Resident #72 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease (COPD) and diastolic heart failure. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #72 had moderately impaired cognition, had no behaviors, and did not reject care. Review of the care plan dated 08/05/24 revealed Resident #72 was at risk for complications with the respiratory system due to multiple diagnoses. Resident #72 was noted to adjust her oxygen settings on her own.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to provide medications as ordered. This affected one (Resident #72) of five residents reviewed for medication administration. The facility census was 101. Findings include: Review of the medical record revealed Resident #72 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease (COPD), anxiety disorder, and major depressive disorder. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #72 had moderately impaired cognition and did not reject care. Review of the care plan dated 08/05/24 revealed Resident #72 was at risk for pain or discomfort due to shingles neuropathy, chronic back pain, and right fourth and fifth toe fractures. Interventions included to administer medications as ordered, assess pain every shift and as indicated, and notify physician of unmanageable/intolerable pain. Review of Resident #72's physician orders dated August 2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility failed to ensure that the designated director of food and nutrition services met the requirements for a dietary supervisor of a facility kitchen. This had the potential to affect 94 of 95 residents who received meals from the kitchen. Findings include: Interview on 05/20/24 at 9:01 A.M. with the Dietary Director (DD) confirmed she had been in the position since January 2024, and she was in the process of completing her certified dietary manager course. Interview on 05/23/24 at 9:02 A.M. with the Administrator confirmed the DD did not have a food service manager certification. The Administrator stated the DD had only been in the position since January 2024 and was obtaining the certification but had not yet scheduled the exam. Interview on 05/23/24 at 9:08 A.M. with the facility's Registered Dietitian (RD) confirmed that the DD was working on her food service manager certification. The RD stated the DD should have the certification, because she was running a kitchen. Interview on 05/23/24 at 10:15 A.M. with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility menu, observation, staff interview, facility document review, and facility policy review, the facility failed to follow the planned menu as approved by the dietitian. This had the potential to affect 94 of 95 residents who received meals from the kitchen. Findings include: Review of the facility menu dated 05/21/24 revealed the planned lunch menu included Polish sausage on bun, sauerkraut, garlic mashed potatoes, green beans, and Jello rainbow cake. Observation on 05/21/24 at 11:22 A.M. revealed the lunch trays included a Polish sausage on a bun, mashed potatoes, and sauerkraut. Further observation also revealed lunch trays included an orange (for residents with a regular diet order), canned fruit (for residents with a mechanical soft diet order) and apple slices (for residents with a renal diet order). There was no cake or green beans on the lunch trays. Interview on 05/21/24 at 2:29 P.M. with the Dietary Director (DD) confirmed the lunch trays did not include green beans or cake as outlined on the menu. The DD further confirmed an orange was not an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, review of facility documents and policies, and review of the United States Food and Drug Administration (USFDA) Code, the facility to ensure kitchen equipment used in resident food preparation was kept clean and free of dust and debris. This had the potential to affect 94 of 95 residents who received meals from the kitchen. Findings include: Observation on 05/20/24 at 9:09 A.M. revealed there was a black and pink substance on the interior ice shield of the ice machine in the kitchen. Observation on 05/21/24 at 10:25 A.M. revealed the black and pink substance remained on the interior shield of the ice machine in the facility kitchen. Observation on 05/21/24 at 10:33 A.M. revealed there was a fan running in the dish room that had dust and dirt buildup on the fan cover. Dust was hanging off the cover and blowing in the wind produced by the fan. The fan was blowing toward the clean dishes in the dish room. Observation on 05/21/24 at 10:52 A.M. revealed there was a metal dish rack being used to store clean water pitchers stored upside down. The rack…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2024-05-23 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, and review of the facility policy, the facility failed to ensure medications were ordered and available for administration as ordered by the physician. This affected one (Resident #40) of 19 sampled residents. The facility census was 95 residents. Findings include: Review of the medical record for Resident #40 revealed an admission date of 05/04/22 with a diagnosis of anxiety disorder. Review of the care plan for Resident #40 initiated on 06/08/22 and revised on 01/30/24 revealed the resident received psychotropic medications that included antianxiety medications. Interventions included staff were to give medications as ordered. Review of the medication review report for Resident #40 revealed a physician's order dated 06/30/23 for Ativan (an antianxiety medication) one milligram (mg) by mouth every six hours for anxiety disorder. Review of the annual Minimum Data Set (MDS) assessment for Resident #40 dated 04/19/24 revealed the resident was cognitively intact and had received antianxiety medication during the last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview and facility document and review of the facility policy, the facility failed to ensure residents were free from significant medication errors. This affected one (Resident #40) of 19 sampled residents. The facility census was 95 residents. Findings include: Review of the medical record for Resident #40 revealed an admission date of 05/04/22 with a diagnosis of anxiety disorder. Review of the care plan for Resident #40 initiated on 06/08/22 and revised on 01/30/24 revealed the resident received psychotropic medications that included antianxiety medications. Interventions included staff were to give medications as ordered. Review of the medication review report for Resident #40 revealed a physician's order dated 06/30/23 for Ativan (an antianxiety medication) one milligram (mg) by mouth every six hours for anxiety disorder. Review of the annual Minimum Data Set (MDS) assessment for Resident #40 dated 04/19/24 revealed the resident was cognitively intact and had received antianxiety medication during the last seven days of the assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and review of the facility policy, the facility failed to ensure staff accurately documented medication administration. This affected one (Resident #40) of 19 sampled residents. The facility census was 95 residents. Findings include: Review of the medical record for Resident #40 revealed an admission date of 05/04/22 with a diagnosis of anxiety disorder. Review of the care plan for Resident #40 initiated on 06/08/22 and revised on 01/30/24 revealed the resident received psychotropic medications that included antianxiety medications. Interventions included staff to give medications as ordered. Review of the medication review report for Resident #40 revealed a physician's order dated 06/30/23 for Ativan (an antianxiety medication) one milligram (mg) by mouth every six hours for anxiety disorder. Review of the annual Minimum Data Set (MDS) assessment for Resident #40 dated 04/19/24 revealed the resident was cognitively intact and received antianxiety medications during the assessment period. Review of the Medication Administration Record (MAR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on observation, record review, interviews, and facility incident report, the facility failed to administer medication as ordered. This affected one (Resident #95) of three residents reviewed for medication administration. The facility census was 94. Findings include: Review of the medical record for Resident #95 revealed an admission date of 01/09/24 and a discharge date of 01/28/24 with diagnoses of lung disease, type II diabetes, osteoporosis, and heart disease. Review of the most recent Minimum Date Set (MDS) assessment dated [DATE] revealed the resident was cognitively impaired and required moderate assistance with care. Review of the physician's orders dated 01/09/24 noted an order for Prolia 60 mg (a medication that helps stop the development of bone removing cells) per injection every six months on the 12th of the month. Review of the 01/24 Medication Administration Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2021-06-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and policy review the facility failed to ensure expired medication was timely discarded from the medication carts and the nursing station storage areas. This have the potential to affect all residents residing on the memory care unit and the third floor. The facility censes was 62. Findings include: 1. Observation on [DATE] at 6:31 A.M. of the dementia units' medication cart revealed the following opened expired stock medications: a bottle of calcium citrate plus vitamin D3 expired on 04/21, a bottle of senna-plus with an expiration date of 05/21 and a bottle of aspirin 81 milligrams (mg) with an expiration date of 04/21. 2. Observation on [DATE] at 6:45 A.M. of treatment cart in the dementia unit revealed an opened, expired, and unlabeled tube of hemorrhoidal ointment dated 02/21, opened expired tube of hydrocortisone cream 2.5 % for Resident #32, opened expired tube of desonide cream 0.5 % for Resident #27 with an expiration dated on 08/2020, an expired tube of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a sanitary homelike environment. This affected two of eight residents (#3 and #46) sampled for ADL assistance. Facility census was 62. Findings include: 1. Resident #3 admitted on [DATE] with diagnoses that included but were not limited to unspecified dementia with behavioral disturbance, insomnia, hypertension, and major depressive disorder. 2. Resident #46 admitted on [DATE] with diagnoses that included but were not limited to unspecified dementia without behavioral disturbance, unspecified atrial fibrillation, and supraventricular tachycardia. Interview on 06/21/21 at 12:26 PM revealed State Tested Nurse Aide (STNA) #123 stated she had lad emptied the bedside commode in the morning, but did not check the bedside commode before passing lunch trays. STNA #123 verified the bedside commode was full of urine. Interview on 06/21/2021 at 1:42 P.M. STNA # 123 confirmed Resident #46's bedside commode still had urine inside, and STNA #123 confirmed she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, interview and policy review, the facility failed to ensure toenails of dependent residents were trimmed. This affected one (Resident #28) of 17 residents sampled. The census was 62. Findings include: Review of the medical record for Resident #28 revealed an admission date of 12/28/20 with a diagnosis of chronic obstructive pulmonary disease (COPD) and diabetes mellitus (DM). Review of the Minimum Data Set (MDS) for Resident #28 dated 04/20/21 revealed resident was cognitively intact and required limited assistance of one staff with personal hygiene and grooming. Review of care plan for Resident #28 dated 03/08/21 revealed resident was at risk for complications with activities of daily living (ADL) self-care performance related to impaired respiratory status, impaired mobility, and mood/behavioral disturbances. Interventions included staff to provide nail care as needed. Review of the medical record for Resident #28 revealed no documentation regarding podiatry visits or refusal of foot care. Review of facility documented dated 04/07/21 signed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-28 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility filed to failed to ensure residents received vision services. This affected one (Resident #28) of 17 residents sampled. The census was 62. Findings include: Review of the medical record for Resident #28 revealed an admission date of 12/28/20 with a diagnosis of chronic obstructive pulmonary disease (COPD) and diabetes mellitus. Review of the Minimum Data Set (MDS) for Resident #28 dated 04/20/21 revealed resident was cognitively intact and required limited assistance of one staff with activities of daily living . Review of a facility document dated 04/07/21 and signed by the attending physician revealed the resident was approved to be seen by the facility eye doctor for decreased vision. Review of the medical record for Resident #28 revealed no documentation regarding eye doctor visits. Observation of Resident #28 on 06/21/21 at 1:30 P.M. revealed the resident did not wear prescription glasses. During interview at this time the resident stated her vision needed checked and she thought she might need prescription…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, interview and policy review, the facility failed to ensure pressure relieving devices were in place to the feet for a resident with unavoidable pressure ulcers. This affected one (Resident #23) of four facility identified residents with pressure ulcers. The census was 62. Findings include: Review of the medical record for Resident #23 revealed and admission date of 02/08/18 with a diagnosis of schizophrenia. Review of Minimum Data Set (MDS) for Resident #23 revealed resident was cognitively impaired and required extensive assistance with activities of daily living. Resident #23 had a physician order dated 03/01/21 for multi-podus boots to both feet as tolerated every shift. Review of the care plan for Resident #23, updated 03/09/21, revealed resident had actual impaired skin integrity as evidenced by pressure ulcers to her bilateral heels. Interventions included the following: administer medications as ordered, monitor/document for side effects and effectiveness, administer treatments as ordered and monitor for effectiveness, pressure reducing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, interview and policy review, the facility failed to ensure nebulizer tubing and masks were changed as ordered by the physician. This affected one (Resident #28) of 11 residents receiving respiratory treatment. The census was 62. Findings include: Review of the medical record for Resident #28 revealed an admission date of 12/28/20 with a diagnosis of chronic obstructive pulmonary disease (COPD) and diabetes mellitus. Review of June 2021 physician orders for Resident #28 revealed orders for albuterol per handheld nebulizer every six hours as needed for shortness of breath and an order to change nebulizer tubing and mask once per week on Sundays. Observation of Resident #28 on 06/21/21 at 1:30 P.M. revealed resident's nebulizer tubing was dated 05/24/21. During interview on 06/21/21 at 1:35 P.M., Licensed Practical Nurse (LPN) #139 confirmed the tubing to Resident #28's nebulizer was dated 05/24/21 and it was supposed to be changed weekly on Sundays by night shift staff. Review of facility policy titled Administering Medications via a Small Volume…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-28 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and review of facility policy the facility filed to failed to ensure pharmacy recommendations were addressed by the attending physician in a timely manner. This affected one (Resident #28) of six residents reviewed for medications. The census was 62. Findings include: Review of the medical record for Resident #28 revealed an admission date of 12/28/20 with a diagnosis of chronic obstructive pulmonary disease (COPD) and diabetes mellitus (DM). Review of the pharmacy recommendations for Resident #28 dated 01/14/21 revealed resident was at risk for venous thromboembolism (VTE) and had COVID-19. Further review of the recommendation revealed it was marked as urgent with a prompt response needed and recommended the attending physician consider temporary anticoagulant therapy due to resident's increased risk of VTE. The recommendation had not been addressed by the physician. Interview on 06/24/21 at 2:00 P.M. with the Director of Nursing (DON) confirmed the facility failed to ensure the pharmacy recommendation for the anticoagulant had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and policy review, the facility failed to ensure orders for as needed anti-anxiety medication had a duration for the order. This affected one (Resident #23) of 19 residents with orders for anti-anxiety medication. The census was 62. Findings include: Review of the medical record for Resident #23 revealed and admission date of 02/08/18 with a diagnosis of schizophrenia. Review of Minimum Data Set (MDS) for Resident #23 revealed resident was cognitively impaired and required extensive assistance with activities of daily living. Review of June 2021 monthly physician orders for Resident #23 revealed resident had an order dated 04/23/21 for as needed Ativan every two hours. Review of the June 2021 Medication Administration Record (MAR) for Resident #23 revealed the resident received as needed doses of Ativan on the following dates: 06/01/21, 06/02/21, 06/03/21, 06/04/21, 06/05/21, 06/06/21, 06/08/21, 06/09/21, 06/10/21, 06/11/21, 06/14/21, 06/17/21, 06/19/21. Interview on 06/24/21 at 3:01 P.M. with Registered Nurse (RN) #190 confirmed Resident #23's as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-28 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and policy review, the facility failed to provide assistance with adaptive feeding equipment ordered by the physician. This affected one (Resident #314) of 17 residents sampled. The census was 62. Findings include: Review of the medical record for Resident #314 revealed a readmission date of 06/16/21 with diagnoses including seizure disorder, aphasia, and dysphagia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed resident was cognitively impaired and required supervision with eating. Review of care plan for Resident #314 dated 05/27/21 revealed had a nutritional problem or potential nutritional problem and was at risk for significant weight change. Interventions included to provide diet as ordered and assistance with eating as needed. Review of June 2021 physician orders revealed an order for resident to have sip cup with meals and supplements Review of speech therapy evaluation dated 06/02/21 revealed resident was recommended to use sip cup…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-28 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to have functioning call light available to all residents. This affected one (Resident #3) of 24 residents sampled for call lights. The facility census was 62. Findings include: Resident #3 admitted on [DATE] with diagnoses including unspecified dementia with behavioral disturbance, insomnia, hypertension, and major depressive disorder. Review of most recent Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #3 was cognitively intact, had no behaviors, did not wander, and did not reject care. Resident #3 required no physical staff assistance and supervision/set-up assistance with all ADL's. Record review revealed Resident #3 transferred to their current room on 05/26/2021. Observation on 06/21/21 at 1:50 P.M. revealed the room was occupied by two residents (#3 and #46), and had one call light attached to the bed of Resident #46. Resident #3 had no access to a call light. Observation on 06/22/2021 at 1:10 P.M. revealed Resident #3 had no call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-02-28 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, staff interview, and review of facility policy, the facility failed to dispose of expired and/or out dated medication. This affected one medication storage refrigerator and the central storage supply room, reviewed for medication storage during the annual survey. This had the potential to affect all 73 residents residing in the facility. The facility census was 73. Findings include: 1) Observation and interview conducted on 02/28/19 at 2:20 P.M. with Registered Nurse (RN) #75 of the third floor medication storage refrigerator revealed an open vial of Tuberculin Purified Protein Derivative (PPD) (used to test for Tuberculosis) dated 12/18/18. RN #75 verified the opened PPD should have been discarded 30 days after opening. 2) Observation and interview conducted 02/28/19 at 3:05 P.M. with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) #89 reviewed medication storage located in the central supply room. During observation, two bottles of Sodium Bicarbonate (treats acid indigestion) 325 milligram (mg.) was observed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-02-28 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, family, resident and staff interviews, the facility failed to maintain residents' environment in a sanitary and comfortable manner. This affected five Residents (#2, #29, #59, #60 and #73) of 25 residents during the initial pool sample of the annual survey. The facility census was 73. Findings include: 1. Medical record review revealed Resident #2 was admitted to the facility on [DATE]. Diagnoses included cognitive communication deficit, muscle weakness, lack of coordination, cerebral palsy, intellectual disabilities and cerebral infarction due to unspecified occlusion or stenosis of unspecified cerebral artery. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/17/19, revealed Resident #2 was cognitively impaired. Observation on 02/25/19 at 10:45 A.M., revealed Resident #2 with sitting in his wheelchair watching television and observed his wheelchair was dirty. Further Observation on 02/25/19 at 12:20 P.M., revealed Resident #2 sitting in his wheelchair and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-02-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility policy review, the facility failed to label and date food items on the unit refrigerators and freezers and failed to keep unit refrigerators and freezers clean and kept at appropriate temperature. This had the potential to affect the 32 residents residing on the fourth and fifth floor who receive food from the kitchen. The facility census was 73. Findings include: Observation on 02/27/19 at 10:44 A.M. with Registered Nurse (RN) #200 revealed the refrigerator and freezer on the fifth floor were dirty and stained with food. The refrigerator thermometer was at 45 degrees Fahrenheit (F). RN #200 verified the findings at this time. Interview on 02/27/19 at 10:50 A.M. with Assistant Director of Nursing (ADON) reported housekeeping was responsible for cleaning the refrigerators on each unit. Observation on 02/27/19 at 10:56 A.M. with Licensed Practical Nurse (LPN) #210 revealed the refrigerator and freezer on the fourth floor had a 20-fluid ounce of Santa Orange Pop opened and no name, 20 fluid ounce [NAME] Tea opened with no name, and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observations, facility job description review and staff interviews, the facility failed to ensure residents were treated in a dignified manner. This affected one (#1) of three residents reviewed for dignity during the investigation stage of the survey. The facility census was 73. Findings include: Review of Resident #1's medical record revealed an admission date of 06/26/16. Diagnoses included psychotic disorder with delusions, altered mental status, dementia and symbolic dysfunctions. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/22/19, revealed the resident had severe cognitive impairment, difficulty focusing attention, and no behaviors. The assessment revealed the resident was always incontinent of urine and bowel and required one to two person extensive physical assistance with most activities of daily living (ADLs). Observation on 02/26/19 at 9:41 A.M. revealed State Tested Nursing Assistant (STNA) #2, while in the common area of the memory unit, where 12 residents were participating in a trivia activity, asked residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of facility policy, the facility failed to verify and document code status for a resident. This affected one (Resident #44) of 25 reviewed during the initial pool sample of the annual survey. The facility census was 73. Findings include: Review of the medical record revealed Resident #44 was admitted to the facility on [DATE] with diagnoses including dementia without behaviors, dysphagia, hypertension, anxiety disorder, insomnia, malignant neoplasm of prostate, and and type two diabetes mellitus. Review of the admission Minimum Data Set (MDS) assessment, dated 12/11/18, revealed the resident had severe cognitive impairment. Review of Resident #44's Electronic Health Record (ELH) and Hard Chart revealed no physician orders for the residents code status, no Iowa Physician Orders for Scope of Treatment (IPOST) (a medical order for using or forgoing medical treatment), and/or no advanced directives were noted in either health record. Further review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, physician interview and review of facility policy, the facility failed to timely notify of the physician of a resident's significant weight loss. This affected one (Resident #56) of three residents reviewed for nutrition. The facility identified 13 residents who have had unplanned significant weight loss or gain. The facility census was 73. Findings include: Review of the medical record revealed Resident #56 was admitted to the facility on [DATE] with diagnoses including traumatic brain injury, anxiety disorder, unstageable pressure ulcer of the buttock, altered mental status, chronic obstructive pulmonary disorder, diabetes mellitus, paranoid schizophrenia, mood disorder, schizoaffective disorder, intellectual disabilities and dementia. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/14/19, revealed the resident's long-term memory was impaired and the resident required extensive one-person assistance with eating. The resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, and review of the facility Self-Reported Incident and facility policy, the facility failed to implement their policy when a resident alleged verbal abuse. This affected one (Resident #65) of 25 residents reviewed in the initial pool sample of the annual survey. The facility census was 73. Findings include: Review of the resident record revealed Resident #65 was admitted to the facility on [DATE] with diagnoses including epilepsy, major depressive disorder, chronic leukemia, overactive bladder, hydrocephalus, persistent mood disorder, and difficulty walking. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/29/19, revealed the resident was moderately cognitively impaired, had no noted behaviors during the look back period and the resident required extensive one-person assistance with toileting. Interview on 02/25/19 at 10:10 A.M. with Resident #65 stated State Tested Nursing Assistant (STNA) #67 called him a, son of a explicit 'word' last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, and review of the facility Self-Reported Incident and facility policy, the facility failed to thoroughly investigate an allegation of verbal abuse. This affected one (Resident #65) of 25 residents reviewed in the initial pool sample of the annual survey. The facility census was 73. Findings include: Review of the resident record revealed Resident #65 was admitted to the facility on [DATE] with diagnoses including epilepsy, major depressive disorder, chronic leukemia, overactive bladder, hydrocephalus, persistent mood disorder, and difficulty walking. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/29/19, revealed the resident was moderately cognitively impaired, had no noted behaviors during the look back period and the resident required extensive one-person assistance with toileting. Interview on 02/25/19 at 10:10 A.M. with Resident #65 stated State Tested Nursing Assistant (STNA) #67 called him a, son of a explicit 'word' last week when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to inform the State Long Term Care Ombudsman when residents were hospitalized . This affected three (#19, #56, and #62) of five residents reviewed for hospitalizations. The facility census was 73. Findings include: 1. Record review for Resident #19 revealed the resident was admitted [DATE] and had a readmission dated of 12/28/18. Diagnoses included chronic kidney disease, malignant neoplasm of the prostate, chronic obstructive pulmonary disease, and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19 had intact cognition and required extensive to total assistance with activities of daily living (ADLs). Review of the medical record revealed the resident was transferred via 911 to an acute care hospital after a change in condition on 01/11/19 and returned to the facility on [DATE]. The medical record contained no evidence that the facility informed the Office of the State Long Term Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation and staff interviews, the facility failed to timely identify and assess a resident's skin ulcer. This affected one (Resident #44) of four residents reviewed for skin conditions. The facility census was 73. Findings include: Review of the medical record revealed Resident #44 was admitted to the facility on [DATE] with diagnoses including dementia without behaviors, hypertension, anxiety disorder, malignant neoplasm of prostate, and type two diabetes mellitus. Review of the admission Minimum Data Set (MDS) assessment, dated 12/11/18, revealed the resident had severe cognitive impairment, had no noted behaviors and the resident required extensive two-person assistance with bed mobility and transfer. The resident required extensive assistance with one-person assistance with personal hygiene and the resident had no noted pressure or other ulcers, wounds, and/or skin problems noted, however he was at a high risk for development of pressure. Review of the Electronic Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-02-28 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident, family and staff interview and observation, the facility failed to ensure a resident received the proper assistive devices to maintain the resident's vision. This affected one (Resident #2) of one resident reviewed for vision during the annual survey. The facility census was 73. Findings include: Medical record review revealed Resident #2 was admitted on [DATE]. Diagnoses included hypotension, cognitive communication deficit and intellectual disabilities. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/17/19, revealed Resident #2 was cognitively impaired and the resident's vision was adequate which meant Resident #2 has the ability to see fine detail, including regular print in newspaper and books. Review of the resident's plan of care revealed there was no comprehensive person -centered plan for eye care or eye wear. Interview on 02/26/19 at 9:39 A.M. with a family member for Resident #2 reported the resident had a pair of glasses but rarely wears…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and resident interview and facility manual review, the facility failed to ensure a resident did not keep his own cigarettes and lighter in his room. This affected one (Resident #7) of 15 residents who smoke within the facility property. The facility census was 73. Findings include: Medical record review revealed Resident #7 was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease, cognitive communication deficit, muscle weakness, lack of coordination, chronic fatigue, bipolar disorder and depression disorder. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/23/19, revealed Resident #7 was cognitively intact. Review of the plan of care, dated 02/26/19, revealed Resident #7 smoked and it stated the resident would maintain smoking safety with staff supervision. Observation on 02/25/19 at 3:50 P.M., revealed Resident #7 walked out of his room, went on the elevator and went into the smoking area alone without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, and staff interviews, the facility failed to ensure residents received timely incontinence care. This affected one (#2) of one residents reviewed for incontinence care. The facility census was 73. Findings include: Medical record review revealed Resident #2 was admitted to the facility on [DATE]. Diagnoses included cognitive communication deficit, need for assistance with personal care, muscle weakness, cerebral palsy, intellectual disabilities, and cerebral infarction due to unspecified occlusion or stenosis of unspecified cerebral artery. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/17/19, revealed Resident #2 was cognitively impaired and required extensive assistance for bed mobility, transfer and for toileting required two persons physical assist. Resident #2 was always incontinent of bladder and bowel with no toileting program. Review of nursing notes from 10/2018 through 02/28/19 revealed no notes indicating that Resident #2 refused to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-28 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure licensed nurses were knowledgeable of how to provide necessary services described in the physician's orders and the care plan for a resident who received hemodialysis. This affected one (Resident #62) of two residents the facility identified as receiving hemodialysis. Findings include: Record review for Resident #62 revealed the resident was admitted to the facility on [DATE] and had a readmission date of 04/09/18. Diagnoses included chronic kidney disease, neuromuscular dysfunction of the bladder, paraplegia, and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition. The resident required extensive assistance with bed mobility and toilet use, was totally dependent upon staff for transfers, and received dialysis services. Review of the care plan, dated 12/13/17, revealed Resident #62 required hemodialysis related to renal failure, refused dialysis at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-02-28 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure irregularities and recommendations noted by the pharmacist during the monthly regimen review process were reviewed and addressed by the physician. This affected one (Resident #66) of five residents reviewed for unnecessary medications. Findings include: Record review revealed Resident #66 was admitted to the facility on [DATE] and had a readmission date of 09/16/17. Diagnoses included low back pain, major depressive disorder, type two diabetes mellitus without complications, and neoplasm of the brain. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/29/18, documented the resident had intact cognition. Review of the physician's orders sheet, dated 02/2019, revealed an order dated 05/28/18 for Venlafaxine Extended Release (a psychoactive medication used for the treatment of depression) 150 milligrams (mg.) daily for major depressive disorder. Review of a multi-resident pharmacy monthly regimen review report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 1 of 52.5-1.5 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Grandview Post AcuteCookeville, TN 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA 1 of 5San Diego Post-Acute CenterEl Cajon, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BANKS, UGOLAIndividualCONTRACTED MANAGING EMPLOYEEsince 03/01/2023
BULLOCK, ANDREWIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 09/26/2022
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
HANCOCK, MARKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
+8.7%
Operating marginrevenue minus expenses
$334K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 24%Medicare 5%Other / private 71%

This home reported $334K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$309per resident / day
operating cost
$9,403per month
≈ monthly operating cost
$339per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365530. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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