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Grandview Post Acute

444 One Eleven Place, Cookeville, TN 38506 · For profit - Corporation · 120 certified beds · (931) 525-6655 Medicare & Medicaid certified

Call the home — (931) 525-6655 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent May 20241 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2024
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
616 Design Dr · (931) 372-0126 · Call to confirm hours
Pharmacy
1080 Neal St · (931) 520-1001 · Call to confirm hours
Grocery
Food Lion0.4 mi
1245 E Spring St · (931) 528-3277 · Call to confirm hours
Park
240 Carlen Dr · (931) 520-7765 · Typically dawn to dusk
Place of worship
480 S Old Kentucky Rd · (931) 559-3173

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.2%14.0%15.4%better
Long-stay residents who lose too much weight6.4%6.1%5.4%worse
Long-stay residents with a catheter left in their bladder2.1%0.7%0.9%worse
Long-stay residents with a urinary tract infection3.4%1.8%2.0%worse
Long-stay residents with depressive symptoms75.6%13.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.0%3.4%3.3%worse
Long-stay residents whose ability to walk worsened12.0%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication54.0%31.7%18.9%worse
Long-stay residents given the seasonal flu vaccine98.6%94.5%95.3%typical
Long-stay residents with pressure ulcers6.6%5.0%4.7%worse
Long-stay residents with worsening bladder/bowel control9.8%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.1%16.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.7%1.4%typical
Short-stay residents given the seasonal flu vaccine93.8%79.8%79.4%better
Short-stay residents rehospitalized after admission24.0%22.6%22.6%typical
Short-stay residents with an outpatient ER visit10.1%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.461.671.67worse
Long-stay outpatient ER visits per 1,000 resident days2.251.561.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 108 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.7%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
24.0%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 24.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.7%CMS range 28.9–50.051.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 8.2–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge24.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge26.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge20.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.2–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
1.24
LPN hours/ resident / day
2.70
Aide hours/ resident / day
4.42
Total nurse hours/ resident / day
0.16
RN hoursweekends
54.4%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 90.6 residents a day — about 76% occupied, or roughly 29 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.42 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.70 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.05 hrs/resident/day on weekends vs 4.57 on weekdays — 11% thinner on weekends. RN hours go from 0.61 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-05-06)
18
at the previous standard inspection (2022-03-31)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2019-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, manufacturer's user guide review, medical record review, observation, and interview, the facility failed to provide adequate supervision to prevent an avoidable accident resulting in a fracture for 1 Resident (#91) and the facility failed to ensure a fall intervention was implemented for 1 resident (#36) of 5 residents reviewed for accidents of 22 sampled residents. The facility's failure to provide supervision resulted in actual Harm to Resident #91. The findings include: Review of the DYN-ERGO Scoot Chair (specialty chair for people with limited mobility) Users Guide updated 3/11/16 revealed .Dyn-Ergo Scoot Chair Usage .For safest operation, please familiarize your-self with the following components .Tilt-In-Space lever activator .Available Options .Removable Swing-Away Footrests . Review of the facility policy Post Occurrence Management, last revised 4/2018, revealed .Implement new interventions (that will attempt to prevent a reoccurrence) and complete an in-service as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, facility documentation review, and interview the facility failed to ensure a medication was available from the pharmacy within 24 hours of ordering the medication for 1 resident (Resident #3) of 9 residents reviewed.Review of facility policy titled, Choice of Pharmacy and Medicare (Part D) Drug Plans revised 4/2007, revealed .The pharmacy service provider must deliver routinely prescribed medications within twenty-four hours (24) hours of the order, or sooner if needed .Medical record review revealed Resident #3 was admitted to the facility on [DATE] with diagnoses including Osteomyelitis of Vertebra Thoracic Region, and Management of Vascular Access. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #3 scored a 14 on the Brief Interview of Mental Status (BIMS) assessment which indicated was cognitively intact. Review of Physician's Orders for Resident #3 dated 3/19/2026 at 5:10 AM, revealed the resident was ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to execute an orderly discharge for one resident (Resident #1) of 4 residents sampled for admission, transfers, or discharges. The facility failure occurred when it referred the discharged resident to out of network providers for follow-up home health care, failed to schedule follow up appointments with the primary care physician of record, and failed to send prescriptions to the pharmacy of record at the time of discharge.The findings include:Review of the facility policy, Transfer or Discharge, copyright date 2001, revealed, .When the facility transfers or discharges a resident, the following information is communicated to the receiving healthcare institution or provider .Disposition of Medications .receiving facility's services that are available to meet .needs .Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included Aphasia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-06 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations, and interviews, the facility failed to ensure kitchen equipment of 1 gas cook top oven and 1 deep fryer was maintained in good working condition. The findings include: Review of the facility's Nutritional Services policy titled, Cleaning & Sanitization, dated 9/2/2020, revealed .The Director of Food and Nutrition Services will develop, implement, and monitor schedules for cleaning, sanitizing and maintenance . Review of facility documentation titled, Instructions .Facility Inspection: Inspect kitchen small appliances, undated, revealed .Conduct safety and operation inspections .Visually inspect all appliances for damage .Test functionality of appliances and proper operation of all controls .Inspect all tethered gas fed appliances . During an observation and interview of the kitchen during the initial tour on 5/4/2025 at 10:45 AM, with the Certified Dietary Manager (CDM) and [NAME] revealed on inspection of the cook top stove, the debris pan located under the gas burners was extremely hot to the touch as well as the handle of the stove.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observations and interview the facility failed to offer hand hygiene assistance prior to meals for 5 residents (Residents #9, #33, #56, #58, and #5) of 18 residents observed on 1 of 3 hallways, the facility failed to wear adequate Personal Protective Equipment (PPE) when delivering meal trays to 3 residents (Residents #25, #35, and #64), and the facility failed to perform appropriate hand hygiene during medication administration for 1 resident (Resident #283) of 18 residents observed for infection control. The facility also failed to ensure staff wore adequate PPE when sorting soiled linens. The findings include: Review of the facility's policy titled, Handwashing/Hand Hygiene, dated 2001, revealed .personnel are trained .in serviced .importance of hand hygiene .preventing the transmission of healthcare-associated infections .residents .are encouraged to practice hand hygiene . 1. The facility failed to offer or assist with hand hygiene prior to a meal for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Review of the medical record revealed Resident #19 was admitted to the facility on [DATE] with diagnoses including Insomnia, Adjustment Disorder with Depressed Mood, Dementia with Psychotic Disturbance, and Schizophrenia. Review of a PASRR Level 2 Outcome (completed prior to admission) dated 11/4/2023, revealed Resident #19 had a PASRR level 2 Outcome related to severe mental illness. Review of an admission MDS assessment dated [DATE], revealed Resident #19 was not coded for a PASRR Level 2 Outcome. Further review of the admission MDS assessment revealed Resident #19 scored a 12 on the BIMS assessment which indicated moderate cognitive impairment. Review of the medical record revealed Resident #35 was admitted to the facility on [DATE] with diagnoses including Bipolar, Anxiety, Seizures, Restless Leg Syndrome, and Nicotine Dependence. Review of a PASRR Level 2 Outcome dated 3/27/2025, revealed Resident #35 had a PASRR Level 2 Outcome related to severe mental illness. Review of an admission MDS assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Review of the medical record revealed Resident #19 was admitted to the facility on [DATE] with diagnoses including Insomnia, Adjustment Disorder with Depressed Mood, Dementia with Psychotic Disturbance, and Schizophrenia. Review of a PASRR Level 2 Outcome (completed prior to admission) dated 11/4/2023, revealed Resident #19 had a PASRR level 2 Outcome related to severe mental illness. Review of an admission MDS assessment revealed Resident #19 scored a 12 on the BIMS assessment which indicated moderate cognitive impairment. Review of a comprehensive care plan revised 4/2/2025, revealed Resident #19's PASRR Level 2 Outcome recommendations were not addressed on the care plan. Review of the medical record revealed Resident #32 was admitted to the facility on [DATE] with diagnoses including Parkinsonism, Anxiety, Depression, Bipolar Disorder, Insomnia, and Tobacco use. Review of a quarterly MDS assessment dated [DATE], revealed Resident #32 scored a 7 on the BIMS assessment which indicated severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-06 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility contract review, facility policy review, medical record review, and interview, the facility failed to ensure a coordinated plan of care with the hospice provider was available in the medical record for 1 resident (Resident #4) of 2 residents reviewed for hospice services. The findings include: Review of the facility policy titled, Hospice Program, dated 2001, revealed .Director of Nursing or Designee will coordinate care provided to the resident by our facility staff and the hospice staff .responsible for the following .obtaining the following information from the hospice .most recent hospice plan of care specific to each resident . Review of the medical record revealed Resident #4 was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease, Anxiety Disorder, and Encounter for Palliative Care. Review of the Physician's Order for Resident #4 dated 12/17/2024, revealed .admit to [Hospice Name] hospice continuous . Review of the facility document titled, Hospice IDG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, medical record review, observation and interview, the facility failed to provide effective housekeeping and maintenance services to maintain a clean, safe, and homelike environment as evidenced by dirty walls with black vertical marks, vertical scrapes that resulted in damaged sheet rock and holes in the walls in 15 resident rooms (Rooms 204, 205, 208, 506, 508, 509, 511, 600, 601,604, 605, 606,607,608, and 609) of 48 observed rooms throughout the facility. In addition, 1 hole was observed in the drywall in 1 nutrition room (400 Hall nutrition room) of 2 nutrition rooms observed in the facility. The findings include: Review of facility policy titled, Resident Rights and Resident Responsibilities, effective date 11/20/2023, revealed, .The resident has a right to a safe, clean, comfortable and Homelike environment . Review of the medical record revealed Resident #8 was admitted to the facility on [DATE], with diagnoses which included Paraplegia, Pressure Ulcer of Right Buttock, Stage 4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the facility policy review, Incident Reporting System document review, medical record review and Interview, the facility failed to ensure 1 (Resident #6) of 7 residents reviewed were free from sexual abuse. Resident #12 (Perpetrator) was observed with his hand in the shirt of Resident #6. The findings include: Review of the facility policy titled, Abuse Prohibition Plan, dated 4/1/2018, revised 10/24/2022, revealed, .The facility has a zero-tolerance policy for abuse .sexual abuse is prohibited .The facility shall attempt to identify and shall investigate any reported violation or allegation of abuse .The abuse applies to anyone involved with residents of this facility .'Abuse Coordinator' of this facility is the Administrator .'Abuse' means the willful infliction of injury .It includes .sexual abuse .is non-consensual sexual contact of any type with a resident. It includes, but is not limited to, sexual harassment, sexual coercion, or sexual assault .All staff shall monitor residents and shall be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, facility investigation review, personnel file review, and interview, the facility failed to protect a resident's right to be free from misappropriation and/or exploitation for 1 (Resident #7) of 7 sampled residents reviewed when Certified Nursing Assistant (CNA) BB transferred money from Resident #7's bank card to her (CNA BB) personal account. The findings include: Review of facility policy titled, Abuse Prohibition Plan, effective date 11/2/2023, revealed, .The facility has a zero-tolerance policy for abuse .The resident shall not be subjected to mistreatment, neglect, exploitation, or misappropriation of property .The Abuse Policy applies to anyone involved with the residents of this facility, including, but not limited to, all facility staff .Misappropriation of Resident Property means the deliberate misplacement, exploitation, or wrongful, temporary or permanent, use of a resident's belongings or money without the resident's consent .The facility shall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2023-09-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to notify the Physician/Nurse Practitioner and family for 1 of 5 (Resident #1) residents reviewed for falls with injury. The findings include: 1. Review of the facility's policy titled, Notification of Change, dated 11/30/2017 and revised 3/28/2023 revealed, The purpose of this policy is to ensure the facility informs the resident, consistent with his or her authority, when there is a change requiring notification .The facility shall inform the resident, consult with the resident's physician, and/or notify the resident's family member .when there is a change requiring such notification .Circumstances requiring notification include: 1. Accidents a. resulting in injury . Review of the facility's policy titled, Accidents and Supervision, dated 11/1/2017 and revised 10/21/2021 revealed, .the resident environment remains as free of accident hazards as is possible: and each resident receives adequate supervision and assistive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to revise the care plan for 1 of 5 (Resident #1) residents reviewed. The findings include: 1. Review of the facility's policy titled, Baseline Careplan, dated 11/2016 and revised 10/21/2022, revealed, The facility shall develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care .In the event that the comprehensive assessment and comprehensive care plan identified a change in the resident's goals, or physical, mental, or psychosocial functioning, which was otherwise not identified in the baseline care plan, those changes shall be incorporated into an updated summary provided to the resident and his or her representative . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Atherosclerosis Heart Disease, Old Myocardial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to provide mouth care for 1 of 5 (Resident #1) residents reviewed. The findings include: 1. Review of the facility's policy titled, Activities of Daily Living (ADL), dated 3/9/2022 and revised 3/9/2023 revealed, .The facility shall, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADLs do not deteriorate unless deterioration is unavoidable .Care and services shall be provided for the following activities of daily living: 1.oral care .A resident who is unable to carry out activities of daily living shall receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene . 2. Review of the medical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses of Atherosclerosis Heart Disease, Old Myocardial Infarction, Presence of Cardiac Pacemaker, and Non Pressure Chronic Ulcer of Right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to provide wound care and administer medications as ordered for 1 of 5 (Resident #1) residents reviewed. The findings include: 1. Review of the facility's policy titled, admission Orders, dated 11/30/2016 and revised 3/28/2023 revealed, To provide guidance on admission orders needed for the residents immediate care .At the time each resident is admitted , the facility shall have physician or other authorized individual orders for the resident's immediate care in accordance with law and regulation and professional practice acts, before care, treatment, and services are provided . Review of the facility's policy titled, Medication Reconciliation, dated 8/2018 and revised 11/23/2022, revealed, Medication Reconciliation/Drug Regimen Review is an interdisciplinary process between Nursing, Medical Staff and Pharmacy that compares the resident's most current list of home medications against the physician's orders upon admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-31 · tag F0583 — failed to protect personal privacy — widespread
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to maintain patient confidentiality related to 3 computer screens open with resident health information visualized with no staff attendance. The findings include: Review of the facility policy titled, Patient Confidentiality, dated 2/2021, revealed, .Confidentiality is defined as safeguarding the content of information .or other computer stored information from unauthorized disclosure without the consent of the resident and/or representative .all efforts will be made to protect the confidentiality/privacy of the resident and their health information .this includes medical records .the electronic record is equipped with security features that allow only those with a password to retrieve and review records . Review of the medical record revealed Resident #18 was admitted to the facility on [DATE] with diagnoses which included Acute and Chronic Heart Failure, Pulmonary Hypertension, Respiratory Failure, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-31 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, facility documentation review, medical record review, observations, and interviews, the facility failed to maintain adequate staffing levels to meet the care needs of 5 of 44 sampled residents (Resident #19, #27, #31, #34, #37, and #51) residing on 3 of 5 hallways having the potential to affect the entire facility related to receiving showers/baths, passing meal trays, and turning and repositioning residents every 2 hours. The findings include: Review of the facility's policy titled, Nurse Staffing Posting Information, dated 11/2017 and revised 11/2018, revealed, .It is the policy of this facility to have sufficient staff to provide nursing services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident . Review of the facility's Full Time Equivalent Staffing sheet revealed there was only 1.9 nursing hours per patient per day (PPD) on 3/6/2022 and 3/16/2022, and the facility did not meet the state required nursing hours per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observation, and interview, the facility failed to maintain water temperatures for a dish machine at or above 120 F [Fahrenheit] degrees and failed to clean and sanitize 1 of 3 refrigerators located in the nourishment rooms. The facility also failed to deliver food that was covered to residents for 2 of 2 meal observations. The findings include: Review of the facility's policy titled, Dietary: Cleaning dated 7/13/2022, revealed, .Cleaning surfaces, equipment or utensils involve the use of hot water and detergent which removes soil grease, food, and odors .Turn on machine, checking temperatures to assure proper wash and rinse temperature for your machine and cleaning chemicals .Wash and rinse temperatures will be observed and recorded at each meal service. This will be achieved while the dish machine is in operations .Low temperature machines should be between 120 F-140 F. With the low temperature machines, the sanitizer will also be checked and recorded using a PH [Potential of Hydrogen] strip. Any temperatures recorded outside the acceptable levels…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-31 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to provide a safe, sanitary, and comfortable environment to help prevent the spread of infection related to: staff failed to provide tracheostomy care in a sterile technique for 1 of 3 sampled residents (Resident #61); provide catheter care in a sanitary manner for 1 of 10 sampled residents (Resident #37) who required an urinary catheter; ensure oxygen tubing was not on the floor for 5 of 36 sampled residents (Resident #18, Resident #30, Resident #32, Resident #61, and Resident #72), and clean nebulizer mask for 1 of 36 sampled residents (Resident #32) who received respiratory treatments, and ensure urinary drainage bag was not laying in the floor for 2 of 10 sampled residents (Resident #64 and Resident #274) who required an urinary catheter. The facility also failed to prevent the spread of infection related to: staff not sanitizing hands between resident contact while passing meal trays during the supper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-31 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observation, and interview, the facility failed to promote a homelike environment for 5 of 5 residents observed, in the dining room, during the breakfast meal on 3/28/2022. The findings include: Review of the facility's policy titled, Resident Rights and Resident Responsibilities, dated 1/2022, revealed, .The resident has a right to a safe, clean, comfortable and Homelike environment, including but not limited to receiving treatment and supports for daily living safely . Observation in the 100 Hall dining room on 3/28/2022 at 7:30 AM, revealed 3 residents sitting in the dining room eating breakfast. Continued observation revealed the meal plates were on meal trays. Observations in the 100 Hall dining room on 3/28/2022 at 7:56 AM and 7:59 AM, revealed Certified Nurse Aide (CNA) #3 assisted 2 residents to the dining room, set up their meal trays and left the plate on the tray. During an interview on 3/28/2022 at 7:40 AM, Registered Nurse (RN) #1 confirmed meal plates were on the meal trays for the 3 residents sitting in the dining room. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure orders were complete for 8 of 10 sampled residents (Resident #11, #23, #27, #35, #37, #55, #61, and #274) who had an indwelling urinary catheter. The findings include: Review of the facility's policy titled, Indwelling Urinary Catheter, dated 1/1/2016 and revised on 3/30/2022, revealed, .An indwelling urinary catheter will be utilized only when a resident's clinical condition demonstrates that catheterization was necessary .The use of an indwelling urinary catheter will be in accordance with physician orders, which will include the diagnosis or clinical condition making the use of the catheter necessary, size of the catheter, and frequency of change (if applicable) . Review of the medical record revealed Resident #11 was admitted to the facility on [DATE] with diagnoses which included Neuromuscular Dysfunction of Bladder and Chronic Pain. Review of the Annual Minimum Data Set (MDS) assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to label and date the oxygen tubing for 18 of 36 sampled residents (Resident #4, Resident #8, Resident #10, Resident #11, Resident #12, Resident #18, Resident #30, Resident #32, Resident #34, Resident #35, Resident #45, Resident #51, Resident #54, Resident #61, Resident #64, Resident #72, Resident #273 and Resident #274) reviewed with oxygen therapy and properly store 3 of 36 sampled residents (Resident #18, Resident #30, and Resident #32) with respiratory treatments, the facility also failed to have complete physician orders for 1 of 36 sampled residents (Resident #54) who received respiratory treatments. The findings include: Review of the facility policy titled, Oxygen Concentrator and Oxygen Storage, dated 12/21, revealed .TO administer oxygen for the treatment of certain diseases or conditions in a safe manner .Cannulas and mask should be changed weekly .Change tubing weekly and as needed; document in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-31 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, facility documentation review, observations, and interviews, the facility failed to have the Daily Nurse Staffing form posted on 3/27/2022, and failed to ensure the Daily Nurse Staffing forms were completed and retained for 132 days from 9/1/2020 through 3/27/2022. The findings include: Review of the facility's policy titled, Nurse Staffing Posting Information, dated 11/2017 and revised 11/2018, revealed, .It is the policy of this facility to have sufficient staff to provide nursing services to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident and to make staffing information readily available .The nurse staffing information will be posted on a daily basis . Review of the Daily Nurse Staffing forms dated 9/1/2020 through 3/27/2022, revealed there were no forms for 80 days and there were incomplete forms for 52 days. Observation at the 100/200/300 Hall's Nurses' Station on 3/27/2022 at 3:30 PM, revealed the Daily Nurse Staffing form was dated 3/12/2022. During an interview on 3/27/2022 at 6:02 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure dignity for 1 of 8 sampled residents (Resident #22) who required assistance with meals, and failed to ensure dignity for 2 of 10 sampled residents (Resident #23 and Resident #325) who required an indwelling catheter. The findings include: Review of the facility policy titled, Promoting/Maintaining Resident Dignity Policy, dated 11/30/2017, revealed, .It is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity . Review of the medical record revealed Resident #22 was admitted to the facility on [DATE] with diagnoses which included Dementia with Lewy Bodies and Dysphagia. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 required extensive assistance with one person assist with eating. Observation in Resident #22's room on 3/30/2022 at 8:12 AM, revealed Certified Nurse Aide (CNA) #1 was standing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to ensure call lights were in reach for 2 of 44 sampled Residents (Resident #64 and #326) reviewed. The findings include: Review of the facility policy titled, Call Lights: Accessibility and Response, dated 6/11/2021, revealed, .The purpose of this policy is to assure the facility is adequately equipped with a call light at each residents' bedside .to allow Residents to call for assistance .with each interaction in the Resident's room or bathroom, staff will ensure the call light is within reach of Resident and secured, as needed . Review of the medical record revealed Resident #64 was admitted to the facility on [DATE] with diagnoses of Congestive Heart Failure. Review of the Significant Change Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #64 required extensive assistance of 2 staff for be mobility, toileting, and personal hygiene. Review of the Care Plan Report dated 3/15/2022-Present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observations, and interview, the facility failed to implement interventions on care plan for 1 of 44 sampled residents (Resident #10). The Findings include: Review of the facility's policy titled, Comprehensive Careplan, dated 3/25/2021, revealed, .it is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident .comprehensive care plan will include measurable objectives .the objectives will be utilized to monitor the resident's progress .alternative intervention will be documented . Review of the medical record revealed Resident #10 was admitted on [DATE] with a diagnosis which included Hypertensive Heart Disease, Hyperlipidemia, and Dementia. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #10 required extensive assist with Activities of Daily Living (ADLs). Review of the Care Plan dated 5/10/2021-Present revealed a plan of care developed to address falls with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the facility policy review, medical record review, and interview, the facility failed to perform Interdisciplinary Team (IDT) Care Plan meetings and failed to invite resident #67 to any IDT Care Plan meetings for 1 of 44 sampled residents (Resident #67). The Findings include: Review of the facility policy titled, Comprehensive Careplan, dated 3/25/2021, revealed, .it is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights .our resident person-centered plan of care includes the Comprehensive care plan and the Resident care needs .Person-centered care means to focus on the resident as the locus of control and support the resident in making their own choices and having control over their daily lives .comprehensive care plan will be developed within 7 days after the completion of the comprehensive Minimum Data Set [MDS] assessment .other factors identified by the interdisciplinary team or in accordance with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation review, medical record review, observations, and interviews, the facility failed to ensure 1 of 79 sampled residents (Resident #19) had clean and groomed fingernails. The facility also failed to ensure 4 of 44 sampled residents (Resident #27, #34, #37, and #51) received their showers and baths as scheduled. The findings include: Review of facility documentation dated 5/28/2014, titled, CNA [Certified Nurse Aide] Assignment Sheet, revealed, .Routine patient care - nail care . Review of an undated facility documentation titled, Shower Days For Facility, revealed, .A [person in bed A] bed showers are scheduled/offered on Monday, Wednesday, and Friday. B [person in bed B] bed showers are scheduled/offered on Tuesday, Thursday, and Saturday . Review of the medical record revealed Resident #19 was admitted to the facility on [DATE] with readmission on [DATE] with diagnoses which included Dementia. Observation and interview in Resident #19's room on 3/27/2022 at 3:38 PM, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observations, and interviews, the facility failed to follow physician orders for 4 of 44 sampled residents (Resident #11, #18, #27, and #61) reviewed. The findings include: Review of the facility policy titled, Physician Verbal Order Policy, dated 5/30/2021, revealed, .Physician orders may be received by telephone, by a licensed nurse or other licensed or registered healthcare specialist who are legally authorized to do so .follow through with orders by making appropriate contact or notification (e.g. lab or pharmacy) . Review of the medical record revealed Resident #11 was admitted to the facility on [DATE] with diagnoses which included Multiple Sclerosis, Chronic Obstructive Pulmonary Disease (COPD), and Obstructive Sleep Apnea. Review of Annual Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #11 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated no cognitive impairment. Continued review of the MDS revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to prevent a pressure ulcer from worsening for 1 of 10 sampled residents (Resident #18) reviewed for pressure ulcers. The findings include: Review of the facility's policy titled, Pressure Injury Prevention and Non-Pressure Ulcer Management, revised 10/15/2021, revealed, .This facility is committed to the prevention of avoidable pressure injuries and the promotion of healing of existing pressure injuries .The facility shall establish and utilize a systematic approach for pressure injury prevention and management, starting with prompt assessment and treatment, including efforts to identify risk, stabilize, reduce or remove underlying risk factors, monitor the impact of the interventions, and modify the interventions as appropriate .Licensed nurses will conduct a full body assessment on all residents upon admission/re-admission and weekly .Weekly assessments will be signed off using the skin audit order weekly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the facility documentation, facility policy review, medical record review, and interview, the facility failed to prevent an accident for 1 of 14 sampled residents (Resident #34) who required a mechanical lift for transfers. The findings include: Review of the facility's documentation titled, Statement of Inservice Training for Employees, dated 8/21/2020, revealed 15 signatures of staff and the following areas of instructions were covered, 506 - A [Resident #34's room]: Staff to be mindful of positioning equipment when using lift/shower chair and transferring patients. Review of the facility's policy titled, Safe Resident Handling and Transferring, dated 8/2021, revealed, .it is the policy of this facility to provide safe handling and transferring for residents who need assistance . Review of the facility's policy titled, Accidents and Supervision, dated 10/21/2021, revealed, .resident environment remains as free of accident hazards as is possible; and each resident receives adequate supervision and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-31 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to ensure orders were complete for 2 of 2 sampled residents (Resident #35 and #55) who had a colostomy. The findings include: Review of the facility's policy titled, Ostomy Care Policy, dated 5/1/2021, revealed, .it is the policy of this facility to ensure that residents who require colostomy .receive care consistent with professional standards of practice .a licensed nurse will determine the actual type of ostomy through physical assessment, medical record review, and collaboration with the attending physician .ostomy appliance will be provided by licensed nurses under the orders of the attending physician .the products required for changing ostomy devices will be noted on the resident's eTar [electronic treatment authorization request] . Review of the medical record revealed Resident #35 was admitted to the facility on [DATE] with diagnoses which included Colostomy Status. Review of the Quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-31 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility documentation review and interview the facility failed to ensure there was a Registered Nurse (RN) on duty for 8 consecutive hours a day, 7 days a week for the 18 months reviewed. 9/1/2020 through 3/27/2022. The findings include: Review of the Daily Staffing (Nursing) sheets revealed there were 5 days (10/26/2021, 12/24/2020, 11/29/2020, 11/28/2020, and 11/27/2020) there was not a Registered Nurse on duty for 8 consecutive hours as required. During an interview on 3/30/2022 at 9:10 AM, the Assistant Director of Nursing, also known as the Staffing Coordinator, confirmed the facility did not have 8 consecutive hours of Registered Nurse coverage on 10/26/2021, 12/24/2020, 11/29/2020, 11/28/2020, and 11/27/2020.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-06-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, review of facility cleaning and sanitizing equipment schedule, observation, and interview the facility failed to remove expired food in 1 of 3 nourishment rooms; failed to date and label resident food in 3 of 3 nourishment rooms; failed to separate staff and resident food in 3 of 3 nourishment rooms; and failed to maintain clean, sanitary, and safe equipment in 3 of 3 nourishment rooms potentially affecting 98 residents. The findings include: Review of the facility policy Food Storage, revised 11/2017 revealed .foods are stored in appropriate containers .covered, labeled, and dated .used within .3 days .all stored items should have an expiration date . Review of the facility policy Food Brought in by Family/Visitor revised 1/2019 revealed .all food items that are prepared by the family or visitor must be labeled with name, content and date .prepared food must be consumed by the resident within 3 days .if not consumed within 3 days, food will be discarded by the facility staff . Review of the facility policy Housekeeping-Routine Cleaning and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-06-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, observation, and interview the facility failed to follow standards of infection control for storage of resident care equipment and supplies in 3 of 3 nourishment rooms. The findings include: Review of the facility policy Infection Prevention and Control Program revised 5/2019 revealed .all reusable items and equipment requiring special cleaning or disinfection shall be cleaned in accordance with our current procedures governing the cleaning and disinfection of soiled or contaminated equipment . Review of the facility cleaning and sanitizing equipment schedule policy, Cleaning and Sanitizing of Equipment, dated 8/30/12, revealed .water pitchers must be brought to the kitchen to be cleaned . Observation and interview with the Dietary Manager (DM) on 6/12/19 from 9:00 AM to 9:20 AM, in the Southside Nourishment Room, under the double working sink, revealed the following: 17 water pitchers; 17 detached lids with reusable straws labeled with resident names; 4 bedpans; 1 container…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to implement a care plan intervention for 2 residents (#36, #49) of 22 sampled residents. The findings include: Review of the facility policy Comprehensive Care Plans, last revised 11/2016, revealed .it is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident .Qualified staff responsible for carrying out interventions specified in the care plan will be notified of their roles and responsibilities for carrying out the interventions, initially and when changes are made . Medical record review revealed Resident #36 was admitted to the facility on [DATE] with diagnoses including Atrial Fibrillation, Hypertension, Osteoarthritis, Dementia Without Behavioral Disturbance, Difficulty Walking, Cortical Blindness, Anxiety, and Fracture Upper End of Right Humerus. Medical record review of an admission Minimum Data Set (MDS) dated [DATE] revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation, and interview, the facility failed to administer oxygen as ordered by the physician for 1 resident (#49) of 9 residents reviewed for oxygen therapy of 22 sampled residents. The findings include: Review of the facility's Oxygen Concentrator policy revised 11/2017 revealed .Oxygen should be administered only under orders of the attending physician .Obtain physician's order for the rate of flow and route of administration .Turn the unit on to the desired flow rate . Medical record review revealed Resident #49 was admitted to the facility on [DATE] with diagnoses including End Stage Renal Disease, Dependence on Renal Dialysis, Chronic Obstructive Pulmonary Disease, Chronic Respiratory Failure and Anxiety. Medical record review of Resident #49's care plan dated 9/2018 revealed the resident was care planned for being at risk for shortness of breath related to having a tracheostomy [tube placed in windpipe to help you breath] and diagnoses of Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to PACS GROUP — 274 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 1 of 54.4-3.4 vs chain
The other 273 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Anchor Post AcuteAiken, SC 1 of 5Arbor Post AcuteChico, CA 1 of 5Artesia Palms Care CenterArtesia, CA 1 of 5Arvin Post AcuteArvin, CA 1 of 5Ashland Post AcuteAshland, OR 1 of 5Bakersfield Post AcuteBakersfield, CA 1 of 5Beachwood Post-Acute & RehabSanta Monica, CA 1 of 5Brookshire Post AcuteDenver, CO 1 of 5Brushy Creek Post AcuteGreer, SC 1 of 5Buckeye Care And RehabilitationLancaster, OH 1 of 5Carnegie Park Post AcutePittsburgh, PA 1 of 5Cascade Terrace Post AcutePortland, OR 1 of 5Centennial Post AcuteAnchorage, AK 1 of 5Chandler Creek Post AcuteGreer, SC 1 of 5Chehalem Post AcuteNewberg, OR 1 of 5Country Hills Post AcuteEl Cajon, CA 1 of 5Delhi Post-AcuteCincinnati, OH 1 of 5Dublin Post AcuteDublin, OH 1 of 5Edisto Post AcuteOrangeburg, SC 1 of 5Evan Terrace Post AcuteMcMinnville, OR 1 of 5Forest Acres Post AcuteColumbia, SC 1 of 5Great Plains Post AcuteWichita, KS 1 of 5Hemet Hills Post AcuteHemet, CA 1 of 5Highland Hills Post AcutePittsburgh, PA 1 of 5Highline Post AcuteDenver, CO 1 of 5Johns Island Post AcuteJohns Island, SC 1 of 5Karcher Post AcuteNampa, ID 1 of 5Kennedy Care CenterLos Angeles, CA 1 of 5Kern River Transitional CareBakersfield, CA 1 of 5Lakeview Post AcuteFlorissant, MO 1 of 5Marion Valley Post AcuteMarion, OH 1 of 5Mirage Post AcuteLancaster, CA 1 of 5Monroeville Post AcuteMonroeville, PA 1 of 5Napa Post AcuteNapa, CA 1 of 5North Royalton Post AcuteParma, OH 1 of 5Northstar Post AcuteCarson City, NV 1 of 5Overland Park Post AcuteOverland Park, KS 1 of 5Pikes Peak Post AcuteColorado Springs, CO 1 of 5Ridgeway Post AcutePetaluma, CA 1 of 5San Diego Post-Acute CenterEl Cajon, CA

Showing 40 of 273; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 01/01/2025
BRANCH BANKING & TRUST COMPANYOrganization5% OR GREATER SECURITY INTERESTsince 01/01/2025
TRUIST BANKOrganization5% OR GREATER SECURITY INTERESTsince 01/01/2025
BELL, JOHNIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
BERTRAM, AMBERIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
BOWMAN, URIAHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
COX, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
SPARKS, ALIVIAIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
WADE, EDNAIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2025
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2025
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2025
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2025
444 ONE ELEVEN PLACE TN, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INCOrganizationADP OF THE SNFsince 01/22/2025

CMS files one row per role, so the 19 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.7M
Net patient revenuemost recent cost report
-1.8%
Operating marginrevenue minus expenses
$1.3M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 14%Other / private 24%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$326per resident / day
operating cost
$9,919per month
≈ monthly operating cost
$320per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.

Typical monthly cost in Tennessee
$9,429/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,845/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445427. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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