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Dubuque Specialty Care

2935 Kaufmann Avenue, Dubuque, IA 52001 · Non profit - Corporation · 84 certified beds · (563) 556-0673 Medicare & Medicaid certified

Call the home — (563) 556-0673 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0740)2 actual-harm citations$53,372 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $53,372 in federal fines (most recent 2024-07-15)
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2255 John F Kennedy Rd · (563) 589-4960 · Call to confirm hours
Pharmacy
2260 John F Kennedy Rd · (563) 582-1659 · Call to confirm hours
Grocery
Dubuque0.7 mi
3333 Asbury Rd
Park
(563) 589-4263 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.9%17.1%15.4%better
Long-stay residents who lose too much weight1.9%4.6%5.4%better
Long-stay residents with a catheter left in their bladder3.3%1.5%0.9%worse
Long-stay residents with a urinary tract infection0.5%2.4%2.0%better
Long-stay residents with depressive symptoms1.4%4.2%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.2%3.8%3.3%worse
Long-stay residents whose ability to walk worsened20.4%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication22.6%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine94.8%95.3%95.3%typical
Long-stay residents with pressure ulcers3.0%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control28.4%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table27.7%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.1%1.4%better
Short-stay residents given the seasonal flu vaccine51.5%73.3%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.8%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
48.0%U.S. median 56.6%
Met the expected recovery
0.16U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 48.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.8%CMS range 41.9–74.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.2–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge28.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge36.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.54
LPN hours/ resident / day
1.79
Aide hours/ resident / day
2.89
Total nurse hours/ resident / day
0.29
RN hoursweekends
57.1%
Total nursing turnover
71.4%
RN turnover

How full it usually is: this home is certified for 84 beds and averages 52.0 residents a day — about 62% occupied, or roughly 32 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.89 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.40 hrs/resident/day on weekends vs 3.09 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.68 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-07-30)
14
at the previous standard inspection (2024-07-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 12 most serious are shown; the remaining 11 are one tap away and print in full.

  • Actual harm · G2024-07-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to prevent two pressure ulcers from developing for 1 of 2 residents reviewed with pressure ulcers (Resident #14). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #14 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 15 and had the following diagnoses: Heart Failure, Renal Insufficiency, and COPD (Chronic Obstructive Pulmonary Disease). The MDS also identified Resident #14 to be dependent on staff assistance with putting on and taking off footwear, transfers from chair to bed and from sitting to standing. On 7/30/20, the Care Plan identified Resident #14 with the problem of being at risk for pressure ulcers and had an open areas on her right shin. The Care Plan did not identify Resident #14 developed pressure ulcers to both outer calves. On 3/25/24, the Care Plan directed staff to teach her the risk factors for development of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interviews, and facility incident and policy review, the facility failed to provide appropriate supervision to keep the resident safe and free from injury for one of three residents reviewed (Resident #2). The facility reported a census of 60 residents. Findings include: The MDS (Minimum Data Set) dated May 5, 2023 revealed Resident #2 had moderately impaired cognitive ability, required extensive assistance of two staff for bed mobility, (how resident moves to and from lying position, turns side to side, and positions body while in bed or alternate sleep furniture). The resident required total dependence on staff for transfers, (how resident moves between surfaces including to or from: bed, chair, wheelchair). The MDS indicated the resident had diagnoses including hypertension, morbid obesity and diabetes. The MDS dated [DATE] revealed the resident had a fall since the prior assessment that resulted in a major injury (bone fractures, joint dislocations, closed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-30 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility policy review and review of the Summary Statement of Deficiencies of previous surveys, the facility failed to maintain an effective Quality Assurance and Performance Improvement (QAPI) program to prevent repeat deficiencies. The facility reported s census of 57 residents.Review of the Statement of Deficiencies for a Recertification and Complaint Survey completed on 7/15/24, revealed the deficiencies identified included F657 (Care Plan Timing and Revision), F725 (Sufficient Nursing Staff), F812 (Food Procurement, Store/Prepare/ Serve-Sanitary), and F880 (Infection Control). The Recertification and Complaint Survey completed on 7/30/25, identified repeat deficient practices for: F657, F725, F812, and F880. During an interview on 07/30/2025 at 11:03 AM, the Administrator reported the facility worked on all the previously cited deficiencies in the Quality Assurance Performance Improvement (QAPI).The Facility provided a policy titled Quality Assurance and Performance Improvement (QAPI) Program dated march 2020, included the responsibilities of the QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-30 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to incorporate recommendations from the PASRR (Pre-admission Screening and Resident Review) Level II Determination into the Care Plan for 2 of 3 residents reviewed (Residents #10 and Resident #52). The facility reported a census of 57 residents.Findings include:1.The Minimum Data Set (MDS) dated [DATE] identified Resident #10 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 14 out of 15, and had the following diagnoses: Seizure Disorder/Epilepsy, Depression, Bipolar Disorder and Schizophrenia. Daily observations of Resident #10 on July 21, 22, 23, 24 revealed he was well groomed, wearing clean clothing and shoes and did not display any behaviors that would require staff interventions.Review of an assessment of PASRR compliance report dated 4/16/25 revealed Resident #10 had a Level II Outcome dated 3/10/25. The Clinical Reviewer Assessment section revealed the facility was noncompliant with disability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review the facility failed to update the Care Plan after a new mental health diagnosis for 1 of 4 residents reviewed (Resident#2). The facility reported a census of 57 residents. Findings include:The Minimum Data Set (MDS) assessment dated [DATE], list of diagnoses for Resident #2 included Post Traumatic Stress Disorder (PTSD) and anxiety.Review of the Medical Diagnosis list in the electronic health record for Resident#2 revealed a diagnosis of PTSD, date 5/11/2023. Review of the Pre-admission Screening & Resident Review (PASRR) dated 7/11/24, revealed a diagnoses of PTSD.The Care Plan for Resident #2, revised date of 6/20/25, failed to reflect the updated PASRR, and address the diagnosis of PTSD. Review of the Trauma Informed Intake assessment dated [DATE], directed review or update the Trauma Care Plan. During an interview on 07/30/25 at 9:33 AM, the MDS Coordinator reported Resident#2 did not know her PTSD triggers, as a result the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and facility policy review the facility failed to respond to call lights in a timely manner for 2 out of 10 residents reviewed (Resident # 2 and Resident #51). The facility reported a census of 57 residents.Finding include:1. Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed a list of diagnosis for Resident #2 which included heart failure, and anxiety disorder. The Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicated cognition intact. The MDS identified Resident #2 dependent for transfers to bed and chair, and dependent with toileting hygiene. Review of the Care Plan, dated 9/8/22, identified Resident #2 dependent and required the assist of 1 staff with toileting and the assist of 2 staff for transferring in and out of bed. The Care Plan further identified the resident needed the substantial assist of 1 staff for personal hygiene, and bed mobility.During an interview on 7/21/25 at 2:48 PM, Resident #2 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-30 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident and staff interviews, the facility failed to ensure ongoing care planning to address a resident's behavioral health needs, including timely implementation of a Crisis Intervention/Safety Plan per Preadmission Screening and Resident Review (PASRR) recommendation for 1 of 1 resident reviewed for behavioral healthcare (Resident #52). The facility reported a census of 57 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #52 as cognitively intact with a Brief Interview for Mental Status (BIMS) of 15 out of 15, and had the following diagnoses: diabetes mellitus, anxiety disorder, depression, and post traumatic stress disorder. The MDS also identified Resident #52 had little interest or pleasure in doing things several days over the past two weeks, and did not respond when asked if feeling depressed or hopeless. Per the MDS, the resident sometimes felt lonely and isolated from those around her. The Care Plan initiated 1/6/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-30 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, facility policy review and staff interview, the facility failed to prime an insulin pen prior to 2 of 2 observations for insulin administration (Resident #25). The facility reported a census of 57 residents. Findings include: Review of the Minimum Data Set assessment, dated 7/10/25 revealed a list of diagnoses for Resident #25 which included diabetes mellitus, renal insufficiency, and osteomyelitis (infection of bone) to the right ankle and foot. The Brief Interview for Mental Status score of 13 out of 15 indicated intact cognition. The MDS identified Resident #25 had orders for insulin (a hypoglycemic medication used to lower blood sugars) to be administered at least daily.A review of the July 2025 Medication Administration Record revealed the following orders:a. NovoLOG Solution 100 UNIT/ML (unit per milliliter) (Insulin Aspart) Inject 2 units subcutaneously three times a day .Start date: 7/18/25. b. Tresiba FlexTouch Subcutaneously Solution Pen-Injector 200 UNIT/ML (Insulin Degludec) Inject 10 units subcutaneously one time a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of kitchen staff training records, and staff interviews the facility failed to prepare pureed foods under safe and sanitary conditions during 1 of 2 kitchen observations. The facility reported a census of 57 residents.Findings include:During an observation on 7/22/2025 at 8:23 AM, Staff A, [NAME] started the puree process for lunch. She stated she would make 4 servings of puree for 2 residents and wanted a pudding consistency. Staff A placed 12 ounces of turkey and turkey gravy in the machine, added additional gravy from a pan, and blended. She used a measuring cup to determine scoop size and transferred the pureed turkey into a holding pan and set it on another counter. She used a dry cloth to wipe the prep surface and the side of the puree machine. There was not a sanitizer bucket or spray on the counter or near the puree machine. Staff A did not wash her hands.At 8:30 AM, Staff A poured the peas from a holding pan into the puree canister. She wiped the counter again with the dry rag, smearing turkey from the rag back onto the counter where she wiped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interview and facility document review the facility failed to use enhanced barrier precaution (EBP) and keep resident catheter tubing off the floor for 1 out of 2 residents reviewed (Resident #2). The Facility reported a census of 57 residents.Finding include:Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed a list of diagnosis for Resident #2 which included neurogenic bladder (loss of control due to nerve damage) heart failure, and anxiety disorder. The Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicated cognition intact. The MDS identified Resident #2 dependent for transfers to bed and chair, and dependent with toileting hygiene. Review of the Care Plan, dated 9/8/22, revealed a Focus area for Resident #2 to address the use of a urostomy (a specific type of urinary system to collect urine outside of the body through tubing to a collection bag, may be referred to in general terms as a urinary catheter) due to bladder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-15 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interviews, resident interviews, and policy review the facility failed to follow Physician's Orders when administering insulin for 4 of 4 residents reviewed for diabetes mellitus medication administration (Residents #4, #36, #56, and #60). The facility reported a census of 58 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #36, dated 4/5/24 documented a Brief Interview for Mental Status (BIMS) of 15/15, which indicated intact cognition. The MDS reflected diagnoses of diabetes mellitus, morbid obesity, and need for assistance with personal care. The assessment indicated Resident #36 was dependent on staff for toileting and transfers, and required partial to moderate assistance for sitting to lying and lying to sitting. The resident's Care Plan included a focus area dated 1/11/23 which documented the resident had diabetes mellitus with interventions to take diabetes medication as ordered by doctor, and to monitor for and document side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-15 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to answer call lights in a timely manner for 4 of 4 residents observed. (Residents #14, #28, #36 and #214). The facility reported a census of 58 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #14 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 15 and had the following diagnoses: Heart Failure, Renal Insufficiency, and COPD (Chronic Obstructive Pulmonary Disease) The MDS also identified Resident #14 to be dependent on staff assistance with putting on and taking off footwear, transfers from chair to bed and from sitting to standing. An observation of Resident #14's call light on 7/29/24 revealed the following: 6:50 AM [NAME] at end of C hall showed Resident #14's call light was on. Currently no staff in the hallway. 6:56 AM Staff S, CNA entered room C 11 to assist that resident then pushed that resident out to the main dining room without checking on Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 11 citations
  • Potential for harm · Ecited before2024-07-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, policy review, and staff interview the facility failed to keep fingers off the drinking surface of glasses during dining service. The facility reported a census of 58 residents. Findings include: During an observation on 7/08/24 at 11:25 AM Staff A, Dietary Aide passed 20 glasses to 14 residents with fingers over the top of the glass or touching the drinking surface on the side of the glass. She served 7 glasses to 2 residents with fingers on the inside surface of the glass. During an interview on 7/10/24 at 8:31 AM Dietary Service Manager explained staff are instructed to have no fingers on the plates, they must wear hair nets, and no gloves are worn unless cleaning. Staff can pour drinks ahead of time but they have to cover, date, and refrigerate them. Diets are right on the ticket to make sure the order matches. She further explained no hands are to be over the top on tumblers, and staff must use handles on the mugs. The facility policy titled Sanitation, updated October 2008 lacked direction for hand placement during dining service.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interviews, staff interviews, and policy review the facility failed to treat residents with dignity and respect for 2 of 6 residents reviewed for dignity (Residents #36 and #214). The facility reported a census of 58 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #36, dated 4/5/24 documented a Brief Interview for Mental Status (BIMS) of 15 out of 15, which indicated intact cognition. The MDS reflected diagnoses of diabetes mellitus, morbid obesity, and need for assistance with personal care. The MDS indicated Resident #36 was dependent for toileting and transfers, and required partial to moderate assistance for sitting to lying and lying to sitting. The resident's Care Plan included a focus area dated 10/6/23 related to activities of daily living (ADL), with a goal to continue to participate during ADLs and an intervention required assist of 2 staff with toileting. A focus area dated 10/13/22 indicated the resident experienced incontinence.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family and staff interview, the facility failed to notify family of changes in the resident's condition for 1 of 3 residents reviewed (Resident #5). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #5 with moderate cognitive impairment with a BIMS (Brief Interview for Mental Status) of 10 and had the following diagnoses: Renal Insufficiency (a kidney impairment), Diabetes Mellitus, and Urinary Tract Infection. The MDS also identified Resident #5 had been totally dependent on staff for assistance with all transfers and toileting. In an interview on 7/8/24 at 2:01 PM, Resident #5's family member reported the following: a. Family notification has been a chronic problem for years. She had asked the DON (Director of Nursing) about it and she reported she would find out who is not documenting it. b. Someone from the facility had left a message that she had a fractured ankle which happened 6/29/24 which may have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility records, resident interviews, and staff interviews the facility failed to maintain a homelike environment related to musty urine odors in common areas and stains on hallway carpets. The B wing was noted by Resident #27 to have more odor during humid days. The facility reported a census of 58 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #27 dated 4/5/24 documented a Brief Interview for Mental Status (BIMS) of 15 out of 15, which indicated intact cognition. The clinical record documented Resident #27 resided in the B hallway in room [ROOM NUMBER]. On 07/09/24 at 01:09 PM observed this resident seated in the common area at the end of the B hallway watching television. He made a slight grimace and shook his head. When asked if he was okay, the resident described a musty smell, maybe urine, but he wasn't sure. The resident revealed this was not the first time he had smelled the same odor. He said it was worse when it was humid in the building. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to update the Care Plans for 2 of 2 residents reviewed after changes in care occurred (Residents #5 and #14). The facility reported a census of 58 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #5 with moderate cognitive impairment with a BIMS (Brief Interview for Mental Status) of 10 and had the following diagnoses: Renal Insufficiency (a kidney impairment), Diabetes Mellitus and Urinary Tract Infection. The MDS also identified Resident #5 had been totally dependent on staff for assistance with all transfers and toileting. In an interview on 7/8/24 at 2:01 PM, Resident #5's family member reported the facility called on 6/29/24 to inform them that Resident #5 had a fractured ankle. She was later sent to the hospital on 7/2/24 to get another x-ray and see an orthopedic doctor. The doctor said the plastic brace placed on her was to be temporary over the weekend. A review of the Progress Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to document an assessment for 1 of 2 residents sent to the hospital (Resident #5). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #5 with moderate cognitive impairment with a BIMS (Brief Interview for Mental Status) of 10 and had the following diagnoses: Renal Insufficiency (a kidney impairment), Diabetes Mellitus, and Urinary Tract Infection. The MDS also identified Resident #5 had been totally dependent on staff for assistance with all transfers and toileting. In an observation on 7/8/24 at 10:53 AM, Resident #5 sat up in her wheelchair in her room, with an open brace to her right foot and both feet on a foot buddy on the foot pedals of her wheelchair. Resident #5 reported when the staff pushed her in her wheelchair 2 weeks ago, her right foot slid off the foot pedal and got caught underneath the pedal and she fractured her right ankle. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, family and staff interview, the facility failed to prevent an incident with injury for 1 of 3 residents reviewed (Resident #5). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #5 with moderate cognitive impairment with a BIMS (Brief Interview for Mental Status) of 10 and had the following diagnoses: Renal Insufficiency (a kidney impairment), Diabetes Mellitus and Urinary Tract Infection. The MDS also identified Resident #5 had been totally dependent on staff for assistance with all transfers and toileting. In an interview on 7/8/24 at 2:01, Resident #5's family member reported that the facility called and said Resident #5 fractured her ankle on 6/29/24. The doctor had been notified and orders for Tramadol (pain medication). When asked how it happened, they said it may have been due to the mechanical lift of the wheelchair. On 7/2/24, they sent her to the hospital for an X-ray and to see an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to utilize the proper infection control techniques during wound care for 1 of 2 residents (Resident #14). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #14 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 15 and had the following diagnoses: Heart Failure, Renal Insufficiency and COPD (Chronic Obstructive Pulmonary Disease) The MDS also identified Resident #14 to be dependent on staff with assistance with putting on and taking off footwear, transfers from chair to bed and from sitting to standing. On 7/30/20, the Care Plan identified Resident #14 with the problem of being at risk for pressure ulcers and has an open areas on her right shin. The Care Plan did not identify Resident #14 developed pressure ulcers to both outer calves. On 3/25/24, the Care Plan directed staff to teach her the risk factors for development of pressure ulcers.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-15 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to repair call lights for 2 of 2 residents (Residents #28 and #36). The facility reported a census of 58 residents. Findings include: 1. The MDS dated [DATE] identified Resident #28 as cognitively intact with a BIMS of 15 and had the following diagnoses: Diabetes Mellitus, Bipolar Disorder, and Right Below the Knee Amputation. The MDS also identified Resident #28 was completely dependent on staff for assistance with toileting, showers, putting on and taking off footwear, lower body dressing, and personal hygiene. In an interview on 7/9/24 7:41 AM, Resident #28 reported when asked if staff answer his call light timely, he stated when his call light works. The call light will not work properly and this happens at least once a month. The longest he has had to wait to get his call light answered is 3 hours. When asked if he had reported the problem to anyone, he stated the CNAs knew about it when he told them it didn't work, he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-15 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review, and staff interview the facility failed to notify the ombudsman of resident transfers for 1 of 2 residents reviewed (Resident #6). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) report dated 6/12/24 for Resident #6 documented a Brief Interview for Mental Status score of 13/15 indicating no cognitive impairment. The MDS documented diagnoses including heart failure, urinary tract infection, and acute and subacute infective endocarditis (infection of the heart valve lining). The eINTERACT Transfer Form V5 dated 5/18/24 indicated Resident #6 transferred to the hospital on 5/6/24 for shortness of breath. The nursing Progress Note dated 5/18/24 documented the resident was again sent to the hospital on that date for evaluation and treatment. Review of the May Notice of Transfer Form to Long Term Care Ombudsman revealed the facility failed to notify the ombudsman of both hospital transfers. In an interview on 7/10/24 at 11:12 AM the Business Office Manager (BOM) explained she had looked at the discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-15 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and policy review, the facility failed to document that the Bed Hold policy had been reviewed with 1 of 4 residents that were transferred to the hospital (Resident #14). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #14 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 15 and had the following diagnoses: Heart Failure, Renal Insufficiency and COPD (Chronic Obstructive Pulmonary Disease) The MDS also identified Resident #14 to be dependent on staff assistance with putting on and taking off footwear, transfers from chair to bed, and from sitting to standing. A review of the Progress Notes revealed the following: 9/14/23 at 8:01 AM The resident was unresponsive to tactile stimuli, was foaming out the right side of mouth, difficult to arouse, and pupils dilated 6-7 mm (millimeters), resident unable to respond to questions. Found with vape with unknown substance. Ambulance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$53,372 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $53,372 — penalty dated 2024-07-15
  • Medicare payment denial — starting 2024-08-07 for 16 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avoca Specialty CareAvoca, IA 1 of 5Correctionville Specialty CareCorrectionville, IA 1 of 5Crestview Specialty CareWest Branch, IA 1 of 5Heritage Specialty CareCedar Rapids, IA 1 of 5Kingsley Specialty CareKingsley, IA 1 of 5Parkridge Specialty CarePleasant Hill, IA 1 of 5Ravenwood Specialty CareWaterloo, IA 1 of 5Westwood Specialty CareSioux City, IA 2 of 5Chariton Specialty CareChariton, IA 2 of 5Creston Specialty CareCreston, IA 2 of 5Lantern Park Specialty CareCoralville, IA 2 of 5New London Specialty CareNew London, IA 2 of 5Northcrest Specialty CareWaterloo, IA 2 of 5Northern Mahaska Specialty CareOskaloosa, IA 2 of 5Pinnacle Specialty CareCedar Falls, IA 2 of 5Southridge Specialty CareMarshalltown, IA 2 of 5Stratford Specialty CareStratford, IA 3 of 5Atlantic Specialty CareAtlantic, IA 3 of 5Centerville Specialty CareCenterville, IA 3 of 5Cherokee Specialty CareCherokee, IA 3 of 5Eldora Specialty CareEldora, IA 3 of 5Manly Specialty CareManly, IA 3 of 5Montezuma Specialty CareMontezuma, IA 3 of 5Odebolt Specialty CareOdebolt, IA 3 of 5Panora Specialty CarePanora, IA 3 of 5Ridgewood Specialty CareOttumwa, IA 3 of 5Southern Hills Specialty CareOsceola, IA 3 of 5West Ridge Specialty CareKnoxville, IA 4 of 5Bedford Specialty CareBedford, IA 4 of 5Belle Plaine Specialty CareBelle Plaine, IA 4 of 5Corning Specialty CareCorning, IA 4 of 5Corydon Specialty CareCorydon, IA 4 of 5Dunlap Specialty CareDunlap, IA 4 of 5Laporte City Specialty CareLa Porte City, IA 4 of 5Lyon Specialty CareRock Rapids, IA 4 of 5Oakwood Specialty CareAlbia, IA 5 of 5Fonda Specialty CareFonda, IA 5 of 5Lamoni Specialty CareLamoni, IA 5 of 5Mechanicsville Specialty CareMechanicsville, IA 5 of 5Sibley Specialty CareSibley, IA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CARE INITIATIVESOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2009
COMPUTERSHARE CORPORATE TRUST COMPANY, NAOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 02/01/2025
BEAL, MICHAELIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 06/01/2020
BOWEN, LANEIndividualCORPORATE DIRECTORsince 01/01/2021
CAROTHERS, MARY JANEIndividualCORPORATE DIRECTORsince 01/01/2023
CHILDS, KEVINIndividualCORPORATE DIRECTORsince 04/01/2023
CORLESS, PETERIndividualCORPORATE DIRECTORsince 01/01/2025
KREIN, KEITHIndividualCORPORATE DIRECTORsince 06/29/2022
RUST, ELIZABETHIndividualCORPORATE DIRECTORsince 01/01/2023
STURM, DENISEIndividualCORPORATE DIRECTORsince 01/01/2021
UPMEYER, LINDAIndividualCORPORATE DIRECTORsince 06/29/2022
DIXON, DAVIDIndividualCORPORATE OFFICERsince 06/01/2016
DRAKE, EMILYIndividualCORPORATE OFFICERsince 01/04/2023
GILYARD, TANYAIndividualCORPORATE OFFICERsince 05/23/2025
KUHN, JERAMYIndividualCORPORATE OFFICERsince 06/25/2008
MCDYER, JESSICAIndividualCORPORATE OFFICERsince 02/22/2023
VOLM, JOHANNAIndividualCORPORATE OFFICERsince 01/01/2021
BAEDKE, CHARISSAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
DUVE, JAMIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/11/2025
WHYMS, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
BIRD, LAVERNIndividualADP OF THE SNFsince 04/11/2025

CMS files one row per role, so the 25 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.6M
Net patient revenuemost recent cost report
+13.3%
Operating marginrevenue minus expenses
$579K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 5%Other / private 12%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $579K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$254per resident / day
operating cost
$7,712per month
≈ monthly operating cost
$293per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165228. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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