Stratford Specialty Care
1200 Highway 175 East, Stratford, IA 50249 · Non profit - Corporation · 53 certified beds · (515) 612-1542 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.6% | 17.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.1% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.7% | 4.2% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.7% | 3.8% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 21.2% | 16.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 17.3% | 20.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.7% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.1% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 30.9% | 19.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.5% | 2.1% | 1.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 6.8–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.72 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 53 beds and averages 37.5 residents a day — about 71% occupied, or roughly 16 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.32 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.45 on weekdays — 13% thinner on weekends. RN hours go from 0.79 to 0.79 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 10 most serious are shown; the remaining 21 are one tap away and print in full.
- Potential for harm · Dcited before2025-12-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews and policy review, the facility failed to provide care for 2 out of 8 residents reviewed (Resident #5 and #7) in a manner to promote dignity and respect. The facility reported a census of 37 residents. Findings include:1. Resident #5's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition.On 12/1/25 at 12:42 PM, Staff A, Certified Nursing Assistant (CNA), reported Staff C, Registered Nurse (RN), told Resident #5 he needed to follow the rules, so he didn't fall. She said Resident #5 would say that Staff C was a bitch.On 12/1/25 at 1:12 PM, Staff B, CNA, reported he didn't like the way Staff C talked to and treated some of the residents. He reported Resident #5 liked to stand and stretch his legs in the mornings, but he was not supposed to stand unless staff were present. He said Resident #5 liked to stand in the morning when the staff were busy. He said Staff C would yell at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, clinical record reviews, and policy review, the facility failed to notify the physician following an allegation of abuse for 1 of 1 resident reviewed for abuse (Resident #1). The facility reported a census of 37 residents.Findings include:The Minimum Data Set (MDS) for Resident #1 dated 11/10/25 assessment identified a Brief Interview for Mental Status (BIMS) score was a 6, indicating severe cognitive impairment. The MDS identified Resident #1 required substantial/maximal assistance with bed mobility and transfers. The MDS documented Resident #1 was non-ambulatory and was dependent on staff for locomotion in a manual wheelchair. Resident #1's MDS included diagnoses of anemia, hypertension (high blood pressure), diabetes mellitus, thyroid disorder, traumatic brain injury (TBI) and alcohol abuse with alcohol induced mood disorder.An Incident Report (IR) titled Allegation of Abuse dated 11/20/25 documented it was reported to the Administrator that Resident #1 sat with two dining room chairs placed behind his wheelchair in the common area. The nurse stated that it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy review the facility failed to protect a resident from the use of physical restraints for 1 of 1 residents reviewed (Resident #1). The facility reported a census of 37 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score was a 6, indicating severe cognitive impairment. The MDS identified Resident #1 required substantial/maximal assistance with bed mobility and transfers. The MDS documented Resident #1 was non-ambulatory and was dependent on staff for locomotion in a manual wheelchair. Resident #1's MDS included diagnoses of anemia, hypertension (high blood pressure), diabetes mellitus, thyroid disorder, traumatic brain injury (TBI) and alcohol abuse with alcohol induced mood disorder.The Care Plan with a target date of 2/5/25 revealed Resident #1 had a risk for falls. The Care Plan directed to have Resident #1 within line of sight of staff at all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, personnel record review, facility investigation review, and policy review the facility failed to notify DIAL (Department of Inspection, Appeals and Licensing) of an allegation of abuse for Resident #1 that occurred on 11/19/25 at 6:59 AM in a timely manner. In addition, the facility failed to notify the police of the allegation of abuse. The Maintenance Supervisor reported he told the ADON (Assistant Director of Nursing) of the allegations of abuse on the morning of 11/19/25 at 9:15 AM. The facility investigation for the alleged abuse was initiated on 11/20/25 after the Maintenance Supervisor reported it to the Administrator. The facility reported the incident to DIAL on 11/20/25 at 8:16 PM. The facility reported a census of 37 residents. Findings include:An Incident Report (IR) titled Allegation of Abuse dated 11/20/25 at 4:30 PM documented the Administrator received report of Resident #1 sitting with two dining room chairs placed behind his wheelchair in the common area. The nurse stated that it was so Resident #1 didn't tip backwards in his wheelchair.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, personnel record review, facility investigation review, and policy review the facility failed to separate a staff member from dependent residents accused of alleged abuse that occurred on 11/19/25 at 6:59 AM for Resident #1. The Maintenance Supervisor told the Assistant Director of Nursing (ADON) of the allegations of abuse on 11/19/25 at 9:15 AM. The ADON did not inform the Administrator of the allegations, did not start an investigation and did not separate the staff member from the resident. On 11/20/25 around 3:48 PM, the Maintenance Supervisor reported the allegations of abuse to the Administrator via text. The staff member worked full shifts on 11/19 and 11/20. The facility reported a census of 37 residents. Findings include: An Incident Report (IR) titled Allegation of Abuse dated 11/20/25 at 4:30 PM documented it was reported to the Administrator that Resident #1 had been sitting with two dining room chairs placed behind his wheelchair in the common area. The nurse stated that it was so Resident #1 did not tip backwards in his wheelchair. The IR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-21 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's Quality Assurance Performance Improvement (QAPI) plan, the facility's past surveys, and staff interview, the facility failed to correct their own deficiencies for 1 of concern. The facility reported a census of 36 residents. Findings include: The Quality Assurance and Performance Improvement (QAPI) Program revised March 2020 is overseen and implemented by the QAPI committee, which reports its findings, actions and results to the Administrator and governing body. The Administrator, whether a member of the QAPI Committee or not, is ultimately responsible for the QAPI program and for interpreting its results and findings to the governing body. The governing body is responsible for ensuring that the QAPI program is implemented and maintained to address identified priorities; is sustained through transitions of leadership and staffing; is adequately resourced and funded, including the provision of money, time, equipment, training and staff coverage sufficient to conduct the activities of the program; is based on data, resident and staff input and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-21 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, Payroll Based Journal (PBJ) data, staff, and resident interviews, the facility failed to provide enough staff to care for residents in a timely manner. The facility reported a census of 36 residents. Findings include: 1. Resident #9 Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. On 5/18/25 at 11:29 AM, Resident #9 reported staff could take 30 to 45 minutes and sometimes longer to answer his call light because the facility being short staffed. He reported staff will either quit or have gotten fired. Resident #9 reported he used the clock on the wall to know the length of time of the call light response. Resident #9 said sometimes staff came in, shut off the call light, say they will be back, and then forget to come back. He said the staff run around like their heads are cut off trying to take care of the people. The PBJ Fiscal Year Quarter 1 2025 (October 1 - December 31) date reflected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and review of Medicare guidelines, the facility failed to provide a Skilled Nursing Facility Advance Beneficiary Notice of Non Coverage (SNFABN) form for 2 of 2 residents (Resident #33 and #27) whose skilled stay ended and they continued to reside in the facility. The facility reported a census of 36 residents. Findings include: 1. Resident #33's Minimum Data Set `MDS` assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 00, which indicated severely impaired cognition. The MDS included diagnoses of hypertension, cerebrovascular accident (CVA), aphasia (difficulty speaking) and dysphagia (difficulty swallowing). The MDS documented Resident #33 used a feeding tube while a resident in the last 7 days. The Clinical Census revealed Resident #33 was admitted to the facility for a Medicare Part A skilled stay on 10/4/24, was discharged from Medicare on 1/6/25 and remained in the facility private pay. The Clinical record lacked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews and policy review, the facility failed to complete and document appropriate assessments and interventions for the necessary care and services, to maintain the residents' highest practical physical well being for 1 of 1 residents reviewed (Resident #13). The facility failed to immediately assess Resident #13 after she was lowered to the floor and scraped her back on the wheelchair. Findings include: Resident #13's Minimum Data Set `MDS` assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated Resident #13 required substantial/maximal assistance with bed mobility, transfers and ambulation. The MDS included diagnoses of hypertension (high blood pressure), viral hepatitis (infection affection the liver), diabetes mellitus, bipolar disorder and anxiety disorder. The MDS revealed Resident #13 had 2 or more falls without injury since the last assessment. On 5/18/25 at 2:43 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, facility policy review, and record review, the facility failed to ensure the safety of 2 residents reviewed (Residents #13 and #14) for safety and nursing supervision. After Resident #13 took themselves to the bathroom, the staff failed to use the required staff to assisted them after they found them on the toilet. In addition, the staff member left Resident #13 in the bathroom alone. This allowed Resident #13 to get up from the toilet to attempt to self-transfer. The staff member intercepted Resident #13 and lowered her to the floor as her knees gave out. With Resident #14, when they fell the facility failed to put an intervention in place to prevent future falls. The facility reported a census of 36 residents. Findings include: Resident #13's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated Resident #13 required substantial/maximal assistance with bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · D2025-05-21 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, policy review, and clinical record review, the facility failed to have orders for verifying the amount of water to flush the feeding tube when administering medications for 1 of 1 residents reviewed (Resident #35). The facility reported a census of 36 residents. Findings include: Resident #35's Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMS) was not able to be completed. A Staff Assessment for Mental Status indicated Resident #35 had severely impaired decision making. The MDS identified Resident #35 was dependent on staff for bed mobility and transfers Resident #35's MDS included diagnoses of traumatic brain injury, traumatic subdural hemorrhage (bleeding in the brain), altered mental status, persistent vegetative state (inability to move or talk), and dysphasia (difficulty speaking). The MDS documented Resident #35 used a feeding tube while a resident in the last 7 days. The Care Plan Focus revised 2/6/25 indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, resident interview and policy review, the facility failed to change nebulizer tubing for 1 of 1 resident reviewed (Resident #33) for respiratory services. The facility reported a census of 36 residents. Findings Include: The Minimum Data Set (MDS) assessment for Resident #33 dated 4/3/25 identified a Brief Interview for Mental Status (BIMS) score of 00, which indicated severely impaired cognition. The MDS included diagnoses of hypertension, cerebrovascular accident (CVA), aphasia (difficulty speaking) and dysphagia (difficulty swallowing). The MDS documented Resident #33 used a feeding tube while a resident in the last 7 days. On 5/18/25 at 9:24 AM, observed Resident #33's nebulizer machine sitting on the bed side table with the tubing connected to the machine and mask/chamber sitting behind the machine on the table. The nebulizer mask/chamber was marked/dated 10/14/24. The nebulizer mask was dirty with dust particles and had dried liquid spots on it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and policy review, the facility failed to provide a safe and sanitary environment to prevent the development and transmission of communicable diseases and infections for 1 of 1 resident (Resident #35) with a feeding-tube. In addition, the facility failed to complete adequate hand hygiene and gloving for 2 of 8 residents reviewed (Residents #29 and #21) during medication administration. The facility reported a census of 36 residents. Findings include: 1. Resident #35's Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMS) was not able to be completed. A Staff Assessment for Mental Status indicated Resident #35 had severely impaired decision making. The MDS identified Resident #35 was dependent on staff for bed mobility and transfers Resident #35's MDS included diagnoses of traumatic brain injury, traumatic subdural hemorrhage (bleeding in the brain), altered mental status, persistent vegetative state…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy/procedure review, resident and staff interview the facility failed to treat residents with respect and dignity in a manner that promotes maintenance or enhancement of his or her quality of life for 1 out of 10 resident reviewed. (Resident #9). The facility identified a census of 37 residents. Findings include: Resident #9's Minimum Data Set (MDS) dated [DATE], indicated they could make themselves understood and could understand others. The MDS identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS listed Resident #9 as dependent with putting on/taking off footwear and showers/baths. The MDS included diagnoses of cancer, anemia (low blood iron), hypertension (high blood pressure), anxiety, depression and reduced mobility. The Care Plan Focus initiated 2/10/23 indicated Resident #9 could independently meet their emotional, intellectual, physical and social needs. The Interventions included: a. All staff will converse with her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interviews, the facility failed to ensure staff answered resident call lights and responded to resident needs in a timely manner, within fifteen minutes, for 3 out of 3 residents interviewed (Residents #2, #33 and #87). The facility reported a census of 34 residents. Finding include: 1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #2 required total assistance from staff for transfers, bed mobility, dressing and toilet use. The MDS included diagnoses of hypertension (high blood pressure), heart failure, renal insufficiency (impaired kidney function), depression and post-traumatic stress disorder (PTSD). On 7/25/24 at 8:00 AM with Resident #2 reported he waited for someone to answer the call light longer than 15 minutes frequently. Resident #2 reported he tracked the time by looking at his watch. 2. Resident #33's Minimum Data Set (MDS) assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility policy review the facility failed to prepare and serve food under sanitary conditions. The facility identified a census of 34 residents. Findings include: On 7/24/24 at 11:55 AM watched Staff A, Cook, during the noon meal. Without preforming hand hygiene, Staff A applied gloves started to prepare and serve the meal. Staff A touched the plates, utensils, serving pans, and paper menus. Without changing their gloves or completing hand hygiene, Staff A reached into the bread sack to get a piece of bread, placed it on the plate, added meat with the utensil, and then used the knife to cut the sandwich. Staff A continued with the soiled gloves touching the meat and bread to pull them apart to add the mashed potatoes in between them. Staff A removed their gloves to get a cup of butter and barbeque sauce for another staff person. Staff A washed his hands and applied new gloves. Staff A continued to serve the noon meal with his gloved hands touching the utensils, serving pans, menus, plates, meat, and bread. On 7/24/24 at 1:45 PM the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to complete assessments for 1 of 1 resident reviewed (Resident #26) to determine if his abilities remained unchanged or declined. Resident #26 had impairment on both sides of his upper and lower extremities. He did not have a restorative nursing program. The facility reported a census of 34. Findings include: Resident #26's Minimum Data Set (MDS) dated [DATE], indicated he had an impairment on one side of his upper and lower extremities. Resident #26's MDS dated [DATE], indicated he had an impairment on both sides of his upper and lower extremities. The Care Plan reviewed lacked a restorative nursing program. The Nursing to Therapy Communications dated 12/11/23 indicated physical and occupational therapy to evaluate and treat due to admission to the facility. The Occupational Therapy Treatment Encounter Note(s) dated a. 12/22/23 reflected Resident #26 stated he is weak and would benefit from a Restorative Nursing Program (RNP). Therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to change and label oxygen (O2) tubing for 1 of 2 residents reviewed (Resident #87). Review of Resident #87's July 2024 Medication Administration Record/Treatment Administration Record (MAR/TAR) reflected the facility failed to add weekly O2 tubing change on to Resident #87's record. The facility reported a census of 34 residents. Findings include: Resident #87's Census listed an admission date of 7/5/24, a hospitalization on 7/13/24, and then return to the facility on 7/15/24. The Clinical Physician Orders reviewed on 7/25/24 at 8:31 AM, included an order dated 7/5/24 for O2 via nasal cannula (NC) at 2 liters (L) while awake and 3 L while sleeping. The orders lacked an order to change Resident #87's 02 tubing. Resident #87's MAR/TAR printed on 7/25/24 at 11:08 AM, identified an order with a start date of 7/28/24 to change the oxygen tubing weekly and as needed (PRN) one time a day every Sunday for Infection Control Change and label Oxygen tubing. On 7/24/24 at 3:41 PM, observed Resident #87's O2 tubing not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-17 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff, and resident interviews, the facility failed to ensure staff answered resident call lights and responded to resident needs in a timely manner, within fifteen minutes, for 3 out of 3 residents interviewed (Residents #1, #3 and #7). The facility reported a census of 36 residents. Finding included: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #1 required total assistance from staff for transfers, bed mobility, dressing, and toilet use. The MDS included diagnoses of hypertension (high blood pressure), heart failure, and renal insufficiency (poor kidney function). In an interview on 6/13/24 at 10:45 AM, Resident #1 reported he waited for someone to answer his call light for longer than 15 minutes frequently. Resident #1 reported that he tracked the time by looking at his watch. 2. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, the facility staff failed ensure residents could reach their call lights for 3 of 5 residents reviewed (Residents #3, #7 and #8). Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The assessment indicated Resident #3 required total assistance from staff with bed mobility, toilet use and personal hygiene. The MDS listed Resident #3 as frequently incontinent of bowel and bladder. The MDS included diagnoses of heart failure, arthritis, depression, post-traumatic stress disorder and restless leg syndrome. The Care Plan dated of 2/13/24, indicated Resident #3 had a risk for falls related to deconditioning (declining), gait, and balance problems. The Intervention directed the staff to ensure he could reach his call light and encourage him to use it for assistance as needed. Provide prompt response to all requests for assistance. On 3/18/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff, and resident interviews, the facility failed to provide two baths a week as directed for 1 out of 4 residents reviewed (Resident #2). Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #2 didn't resist care and required total assistance with showering or bathing. The MDS included diagnoses of heart failure, hypertension (high blood pressure), renal insufficiency (poor functioning kidneys), diabetes mellitus, non Alzheimer dementia, and Parkinson's. Resident #2's Clinical Census report listed an admission date of 11/8/23, an emergency room visit from 11/20/24 through 11/24/24, and a discharge date of 1/16/24. Resident #2's November 2023's Documentation Survey Report V2 lacked documentation to indicate he had a bath on 11/14/23 or 11/17/23. Resident #2's December 2023's Documentation Survey Report V2 lacked documentation to indicate he had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, facility policy, Center for Disease Control and Prevention (CDC) guidance the facility failed perform hand hygiene after staff touched their mask prior to delivering food; failed to put a barrier under medication supplies; and failed to remove (doffing) personal protective equipment (PPE) and complete hand hygiene after exiting a COVID positive room to prevent the spread of COVID-19 for residents. The facility reported a census of 37 residents. Findings include: On 1/2/23 at 12:03 PM observed Staff D, Dietary Manager Assistant, pull her mask back up prior to delivering the meal to a resident in the dining room without doing hand hygiene. As she delivered the meal, she touched the rim of the glasses with her hands. On 1/2/23 at 12:28 PM witnessed Staff C, Dietary Cook, on her phone, then put her phone into her scrubs pocket, and adjust her mask. She did not perform hand hygiene and proceeded to grab a foam container for food, touching the inside of the container with her hand, and placing the food on the same surface she touched. She then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy review, the facility failed to promptly identify and intervene for an acute change in a resident's condition after a fall for 1 of 4 residents reviewed (Resident #2). The facility failed to recognize the change in condition with Resident #2 as he rubbed his right knee and grimaced during cares for two days before an x-ray revealed a fracture in his hip. Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 0, indicating severely impaired cognition. He required extensive assistance of 2 persons with all activities of daily living (ADLs). The assessment reflected that he did not have limitations in his range of motion (ROM) for his upper or lower extremities. The MDS indicated that Resident #2 did not experience pain. The assessment included diagnoses of hypertension (high blood pressure), non-Alzheimer's dementia, anxiety, bipolar disorder (a mental health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review the facility failed to implement Care Plan interventions and adequate supervision to ensure the safety of residents at the facility following a resident to resident altercation on 8/6/23 for 2 of 3 residents reviewed (Residents #2 and #3). Resident #2 went into Resident #3's room as he slept. When Resident #3 woke up and asked Resident #2 to leave his room, Resident #2 hit Resident #3 with a shoehorn. Finding include: 1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 0, indicating severely impaired cognition. He required extensive assistance of 2 persons with all activities of daily living (ADLs). The assessment included diagnoses of hypertension (high blood pressure), non-Alzheimer's dementia, anxiety, bipolar disorder (a mental health disorder affecting the mood), and muscle weakness. The MDS documented the resident with physical behavioral symptoms directed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, staff, and physician interview, the facility failed to prevent medication errors for residents for 1 of 3 residents reviewed (Resident #1). The facility failed to administer an intramuscular medication as ordered, resulting in Resident #1 receiving more that his ordered medication dosage. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 3, indicating severely impaired cognition. Resident #1 required extensive assistance from 2 persons for transfers, dressing, toilet use, and personal hygiene. The assessment listed Resident #1 as frequently incontinent of bowel and bladder. The MDS included diagnoses of non-Alzheimer's dementia, anxiety, schizophrenia and obsessive compulsive disorder. The MDS reflected that Resident #1 received an antipsychotic medication for 7 out of 7 days in the lookback period. The Transfer Form dated 9/18/23 at 9:13 AM, listed diagnoses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and policy review, the facility failed to treat a resident with respect and dignity for 1 of 5 residents reviewed (Residents #5). Findings included: Resident #5's Minimum Data Set, dated [DATE] identified a Brief Interview for Mental Status score of 3, indicating severely impaired cognition. The MDS included diagnoses of non-Alzheimer's dementia, aphasia, profound intellectual disabilities and bipolar disorder. Residents #5 Care Plan Focus revised 4/13/23 indicated that she had times that she hit or bit herself and would yell out loudly. The Goal specified to decrease inappropriate behavior occurrences by next review. The Interventions directed the following: a. Revised: 10/12/18 - Sometimes Resident #5 has restlessness, yells out, and excessively bites her arm protectors indicating that she is too warm or there is too much stimulus around her. b. Revised: 10/12/18 - Take her for a walk in her wheelchair outside as the weather permits. On 5/23/23 at 12:35 PM witnessed Resident #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to have a resident's correct advanced directives (what to do in case a resident's heart stops beating) in their electronic health record (EHR) and the facility's Code Status book for 1 of 16 residents reviewed (Resident #3). Findings include: Resident #3's Minimum Data Set (MDS) assessment dated [DATE] list an admission date of [DATE]. The MDS identified a Brief Interview for Mental Status (BIMS) score of 8, indicating moderately impaired cognition. The MDS included diagnoses of heart failure, renal insufficiency (poor kidney function), and diabetes mellitus. Resident #3 Clinical Physician Orders listed an order dated [DATE] of do not resuscitate (DNR). The facility's Code Status book, located at the nurses' station, included Resident #3's Cardiopulmonary Resuscitation and DNR Oder Declaration Form, signed by him on [DATE]. The form identified that Resident #3 wished to have cardiopulmonary resuscitation (CPR) to prolong his life. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to provide at least two days' notice to a resident or their representative before they discharged from skilled services (SNF) for 1 of 3 residents reviewed for liability and appeal notices (Resident #136). Findings include: Resident #136's Minimum Data Set (MDS) assessment dated [DATE] listed her most recent Medicare Stay as 4/30/22 until 5/10/22. The MDS identified a Brief Interview for Mental Status (BIMS) score of 1, indicating severe cognitive impairment. The MDS included diagnoses of cancer, Alzheimer's disease, and chronic obstructive pulmonary disease (long-term lung impairment that affects breathing). The SNF Beneficiary Protection Notification review completed by the facility for Resident #136 listed the she started skilled services on 4/30/22 and the last day of covered Part A services (skilled services) as 5/10/22. The form indicated that the facility determined Resident #136's end of her skilled services as voluntary and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record reviews and staff interviews, the facility failed to complete the quarterly Minimum Data Set (MDS) assessment within the required 92 days for one of sixteen residents reviewed (Resident #30). Findings include: Resident #30's clinical record reviewed on 5/22/23 identified an admission MDS assessment completed on 1/20/23. The clinical record listed a quarterly assessment due by 4/22/23. Resident #30's clinical record lacked documentation of a completed quarterly assessment. The MDS Completion and Submission Timeframes revised July 2017 documented timeframes for completion and submission is based on the current requirements published in the Resident Assessment Instrument (RAI) Manual. The Centers for Medicare and Medicaid Services (CMS) instructed that the Quarterly assessment is an Omnibus Budget Reconciliation Act of 1987 (OBRA, a law passed by congress in 1987 to reform nursing homes) that directs that a resident must have a non-comprehensive assessment completed at least every 92 days following the previous OBRA assessment of any type. The facility tracks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, clinical record reviews, and staff interview, the facility failed to include a resident in the Care Plan participation/conference for one of twelve residents reviewed (Resident #12). Findings include: Resident #12's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of 2/8/23. The MDS included diagnoses of cancer and anxiety disorder. The MDS identified a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment for decision-making. On 5/21/23 at 1:39 PM Resident #12 stated she has not attended a Care Conference since her admission. The Care Plan Conference Signature Page included Resident #12's name to indicate the staff reviewed the Baseline Care Plan and Order Listing Report on 2/10/23 with her. The form lacked additional documentation that Resident #12 attended a Care Conference. On 5/23/23 at 2:25 PM, the Director of Nursing stated she expected the staff to offer the resident inclusion in the participation of their Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations, and clinical record review, the facility failed to follow the six rights of Medication Administration (dose, time, label, person, medication, and route) for 1 out of 7 residents reviewed (Resident #7). During an observation of the medication pass, the nurse discovered an incorrect count of a resident's controlled substances. After determining, a different resident received that medication the nurse removed the medication from that resident. After removing the medication, the nurse reported that she planned to tape the medication into the resident's card of medications to make it even. Findings include: Resident #7's May 2023 Medication Administration Record (MAR) listed an order dated 12/7/20 for Lyrica (pain medication that works on the nerves) Capsule 150 milligrams (MG) (Pregabalin). The order directed to give 150 MG by mouth three times a day for pain. Resident #30's May 2023 MAR listed an order dated 3/28/23 20 for Lyrica Capsule 150 milligrams (MG) (Pregabalin). The order directed to give 150 MG by mouth three times a day for neuropathy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 4 of 5 | 3.7 | +0.3 vs chain |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 42 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CARE INITIATIVES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/12/2010 |
| COMPUTERSHARE CORPORATE TRUST COMPANY, NA | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 01/01/2025 |
| BEAL, MICHAEL | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 06/01/2020 |
| BOWEN, LANE | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| CAROTHERS, MARY JANE | Individual | CORPORATE DIRECTOR | — | since 01/01/2023 |
| CHILDS, KEVIN | Individual | CORPORATE DIRECTOR | — | since 04/01/2023 |
| CORLESS, PETER | Individual | CORPORATE DIRECTOR | — | since 01/01/2025 |
| KREIN, KEITH | Individual | CORPORATE DIRECTOR | — | since 06/29/2022 |
| RUST, ELIZABETH | Individual | CORPORATE DIRECTOR | — | since 01/01/2023 |
| STURM, DENISE | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| UPMEYER, LINDA | Individual | CORPORATE DIRECTOR | — | since 06/29/2022 |
| DIXON, DAVID | Individual | CORPORATE OFFICER | — | since 06/01/2016 |
| DRAKE, EMILY | Individual | CORPORATE OFFICER | — | since 01/04/2023 |
| GILYARD, TANYA | Individual | CORPORATE OFFICER | — | since 05/23/2025 |
| KUHN, JERAMY | Individual | CORPORATE OFFICER | — | since 06/25/2008 |
| MCDYER, JESSICA | Individual | CORPORATE OFFICER | — | since 02/22/2023 |
| VOLM, JOHANNA | Individual | CORPORATE OFFICER | — | since 01/01/2021 |
| BOEVE, DESTINY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2024 |
| CASTRO, AMY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/06/2025 |
| OBEN, PATRICK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
CMS files one row per role, so the 24 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $298K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165270. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.