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Crestview Specialty Care

451 West Orange Street, West Branch, IA 52358 · Non profit - Corporation · 65 certified beds · (319) 333-7182 Medicare & Medicaid certified

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1 immediate-jeopardy citation$216,061 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $216,061 in federal fines (most recent 2025-12-03)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
206 Cookson Dr · (319) 643-2516 · Call to confirm hours
Pharmacy
NuCara5.5 mi
3525 Dolphin Dr SE · (866) 268-2232 · Call to confirm hours
Grocery
115 E Main St · (319) 643-2611 · Call to confirm hours
Park
302 Parkside Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.2%17.1%15.4%worse
Long-stay residents who lose too much weight8.0%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.5%0.9%better
Long-stay residents with a urinary tract infection0.0%2.4%2.0%better
Long-stay residents with depressive symptoms0.0%4.2%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.6%3.8%3.3%worse
Long-stay residents whose ability to walk worsened18.9%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication12.1%20.8%18.9%better
Long-stay residents given the seasonal flu vaccine88.5%95.3%95.3%typical
Long-stay residents with pressure ulcers2.8%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control27.8%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.6%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.2%2.1%1.4%better
Short-stay residents given the seasonal flu vaccine69.2%73.3%79.4%worse
Short-stay residents rehospitalized after admission45.3%20.9%22.6%worse
Short-stay residents with an outpatient ER visit6.2%13.2%12.0%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 65 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.4%U.S. median 51.5%
Got home and stayed home
13.2%U.S. median 10.7%
Went back to hospital
0.16U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.4%CMS range 31.5–49.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.2%CMS range 9.4–17.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.1–9.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.81
RN hours/ resident / day
0.57
LPN hours/ resident / day
2.29
Aide hours/ resident / day
3.67
Total nurse hours/ resident / day
0.63
RN hoursweekends
62.7%
Total nursing turnover
77.8%
RN turnover

How full it usually is: this home is certified for 65 beds and averages 47.5 residents a day — about 73% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.81 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.83 on weekdays — 15% thinner on weekends. RN hours go from 0.88 to 0.63 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-12-03)
5
at the previous standard inspection (2024-11-21)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 16 most serious are shown; the remaining 12 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-12-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, clinical record review, and facility policy review, the facility failed to follow physician's orders for the treatment of a known facility acquired pressure ulcer and implement interventions to prevent a new pressure ulcer from developing for 1 of 2 resident (Resident #14) reviewed for pressure ulcers. Resident #14 admitted to the facility on Oct. 27, 2025, without pressure ulcers, and dependent on two staff assistance for bed mobility, transferring, and toileting assistance. Resident #14 assessed as at risk of the development of pressure ulcers. On Nov. 12, 2025, Resident #14 identified with a Stage 3 pressure ulcer on her sacrum. On Nov. 13, 2025, the primary care provider issued orders for wound treatments, an air mattress, and repositioning every 2 hours. During an observation on Nov. 19, 2025 at 8:45 AM, Resident #14 found to be without a dressing on the pressure ulcer, infection control techniques not utilized during wound care, physician orders not followed and the air mattress intervention not implemented. During a continual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, and facility policy review, the facility failed to assess and follow physician treatment orders for non-pressure wound care for 2 of 3 residents (Resident #29 and Resident #2) reviewed for assessment and intervention. The facility reported a census of 58 residents. Findings include: 1. Review of the Minimum Data Set (MDS), dated [DATE], revealed Resident #29 admitted to the facility on Nov. 11, 2025. Resident #29 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15, which indicated intact cognition. The list of diagnoses included peripheral vascular disease (a circulation disorder affecting blood vessels outside of the heart, can slow healing), traumatic compartment syndrome (swelling caused by an injury that can cause severe disproportionate pain) of the left lower extremity, diabetes mellitus type 2, and atrial fibrillation. The MDS indicated Resident #29 required substantial to maximal amount of staff assistance with lower body dressing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record review and facility policy review, the facility failed to use safe transfer techniques to prevent falls or injury for 3 of 4 residents (Resident #3, Resident #7, and Resident #50) reviewed for transfer techniques. Resident #3 experienced a fall out of a mechanical lift on 7/25/25, which resulted in a hematoma, sacral fracture and tibia fracture. The facility further failed to complete neurological assessments and check for range of motion of extremities, following a fall for 2 of 4 residents (Resident #7 and Resident #15) reviewed for accidents and hazards. The facility reported a census of 58 residents. Findings include:1. Reviewed the Minimum Data Set (MDS), dated [DATE], revealed Resident #3 had severely impaired skills for daily decision making, with problems in both short-term memory and long-term memory. The list of diagnoses included Alzheimer's disease, bipolar disease, hip fracture, and other fracture. The MDS indicated Resident #3 dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review and staff interview the facility failed to prevent the recurrence of a pressure ulcer for 1 of 2 residents reviewed (Resident #27). The facility reported a census of 54 residents. Findings include: The State Operations Manual Appendix PP -Guidance to Surveyors for Long Term Care Facilities, revised 8/08/24, provided the following information on the staging of pressure ulcers: Stage 1 Pressure Injury: Non-blanchable erythema of intact skin Intact skin with a localized area of non-blanchable erythema (redness). In darker skin tones, the PI may appear with persistent red, blue, or purple hues. The presence of blanchable erythema or changes in sensation, temperature, or firmness may precede visual changes. Color changes of intact skin may also indicate a deep tissue pressure injury. Stage 2 Pressure Ulcer: Partial-thickness skin loss with exposed dermis (middle layer of skin) Partial-thickness loss of skin with exposed dermis, presenting as a shallow open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy review, the facility failed to administer medication as the physician ordered for one of three residents reviewed. (Resident #2). Findings include: The MDS (Minimum Data Set) dated 6/25/2024 revealed Resident #2 had no cognitive impairment. The MDS dated [DATE] revealed the resident had mild cognitive impairment. The MDS reported the resident had diagnoses including acute congestive heart failure, chronic kidney disease stage III, atrial fibrillation, and pneumonia. The resident's Care Plan revealed the resident had altered respiratory status and used oxygen, initiated 6/19/2024. The Care Plan directed staff to administer medication/puffers as ordered. Monitor for effectiveness and side effects. Monitor for signs and symptoms of respiratory distress and report to physician as needed: increased respirations; decreased pulse oximetry; increased heart rate (tachycardia); restlessness; diaphoresis; headaches; lethargy; confusion; empty (coughing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility failed to accurately assess resident conditions and implement appropriate interventions in a timely manner for 2 of 9 residents reviewed for accurate assessment. The facility failed to adequately assess and document a resident's worsening gastrointestinal illness symptoms that included stomach ache, abdominal tenderness and emesis that occurred over a 4 day period, failed to notify the medical provider of that resident's symptoms and seek treatment orders for 4 days, the resident required emergent medical treatment in the hospital emergency room (ER) and died within 6 hours of ER admission (Resident #10), failed to accurately assess and document a resident's worsening edema (swelling caused by fluid retention) and inability to urinate for 2 days that required hospitalization (Resident #8), and failed to correctly transcribe a physician's order for insulin for 1 of 3 residents reviewed (Resident #11) for following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review, the facility failed to maintain a clean environment and resident equipment. The facility reported a census of 58 residents.Findings include:1. During an observation on 11/18/25 at 10:50 AM, a full body mechanical lift located in the 100 hallway had a brown colored smear on the left side of lift leg. On Nov. 19, 2025 at 12:32 PM, the brown smear remained on the mechanical lift leg. During an observation on 11/18/25 at 11:06 AM, a mechanical sit to stand lift on the 200 hallway, had the foot plate heavily soiled with various debris. On Nov. 19, 2025 at 12:35 PM, the debris remained on the foot plate of the sit to stand lift. During an observation on 11/18/25 at 8:50 AM, a high back wheelchair kept in the hallway, outside of room [ROOM NUMBER], had a yellow stained towel kept on the wheelchair seat. At 12:19 PM, the wheelchair remained in the hallway, outside of room [ROOM NUMBER] and the yellow stained towel rested on the seat. During an observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-03 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review and staff interviews, the facility failed to provide enough qualified staff members to provide nursing and related services to meet the specific, individualized needs for 1 of 2 residents reviewed for sufficient staff (Resident #6). The facility reported a census of 58 residents. 1.The Minimum Data Set (MDS) Assessment for Resident #6 dated 6/13/25, reflected a Brief Interview for Mental Status (BIMS) of 9 out of 15, indicating moderate cognitive impairment. The MDS identified Resident #6 required moderate assistance for toileting, bathing and personal hygiene. Resident #6 is frequently incontinent and the resident is not on a toileting program. The Care Plan for Resident #6 dated 7/5/24, and revised on 7/15/25, revealed activities of daily (ADL) self-care deficit which required moderate assistance for bathing and partial assistance for personal hygiene. Review of ADL Self Care-Shower/Bath Sheet revealed Resident #6 did not receive a bath or shower from 11/14/25 through 11/30/25 a period of 17 days. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and facility policy review the facility failed to ensure the infection control practices of hand hygiene during the administration of insulin and wound care, and the use of Enhanced Barrier Precautions utilized as required to reduce the transition of multidrug resistant organisms during high contact resident care for 3 of 4 residents (Resident #2, Resident #14, and Resident #41) reviewed for infection control. The facility reported a census of 58 residents.Findings include: 1. During an observation on 11/25/2025 at 8:43 AM, Staff A, Licensed Practical Nurse (LPN) entered Resident#41's room and explained she needed to administer insulin pen and her Lantus. Nurse administered the Lantus into her left arm and administered the pen into the back of the right arm. Staff A failed to wear gloves as she administered the insulin to Resident#41. During an interview on 12/01/2025 at 12:32 PM, Staff G, Registered Nurse (RN) reported for insulin administration nursers are expected to wear gloves due to the risk of blood borne pathogens. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, resident and staff interviews, and facility policy review, the facility failed to provide a respectful, dignified environment and care to 3 out of 10 residents reviewed (Residents #14, #16, and #44). The facility reported a census of 58 residents. Findings Include:1. The Minimum Data Set (MDS) Assessment for Resident #16 dated 9/26/25, revealed a Brief Interview for Mental Status (BIMS) of 15 out of 15, which indicated intact cognition. The MDS indicated Resident #16 dependent on staff for toileting, personal hygiene and meeting physical needs related to immobility. The Care Plan for Resident #16 dated 7/5/24, and revised on 7/15/25, identified resident required moderate assist, from two persons for toileting, EZ Stand lifts (brand name of a type of lift that assists a person from a sitting position to a standing position and then staff are able to push the resident in a safe manner to the desired location), upper and lower body dressing and resident is dependent on staff to assist and escort to activities. During an observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review the facility failed to obtain consent for an antipsychotic medication for one out of five residents reviewed for unnecessary medications (Resident#6). The facility reported a census of 58 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #6 dated 6/13/25, listed diagnoses of Non-Alzheimer's dementia, and depression. The MDS reflected a Brief Interview for Mental Status (BIMS) score of 9 out of 15, moderate cognitive impairment. The High-Risk Drug Classes: Use and Indication section lacked an antipsychotic medication used in the 7 day look back period. The MDS assessment for Residnet#6 dated 9/12/25, listed diagnoses of Non-Alzheimer's dementia, and depression. The MDS reflected a BIMS score of 11 out of 15, moderate cognitive impairment. The High-Risk Drug Classes: Use and Indication section reflected an antipsychotic medication with indication used in the 7 day look back period. The MDS revealed antipsychotics were received on a routine basis. The Care Plan for Resident #6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility policy review, the facility failed to provide twice weekly bathing for 4 of 5 resident (R#6, R#29, R#43, and R#60) and failed to provide assistance with incontinence cares for 1 of 5 residents (Resident #15) reviewed for activities of daily living (ADLs). The facility reported a census of 58 residents. Findings include: 1. Review of the Minimum Data Set (MDS) assessment, dated 10/3/25, revealed that Resident #15 had a Brief Interview for Mental Status (BIMS) score of 3 out of 15, which indicated a severe cognitive impairment. The list of diagnoses included Non-Alzheimer's dementia, schizophrenia, and congestive heart failure. The MDS identified Resident #15 incontinent of bladder, and occasionally incontinent of bowels. Review of Resident #15's Care Plan, initiated on 1/19/24, revealed a Focus area to address activities of daily living (ADL's). Interventions included, in part: a. Mobility - independent with wheelchair. Date initiated:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, employee file review and facility policy review the facility failed to complete 3 out of 3 employee annual reviews. The facility reported a census of 58 residents. Findings include: Review of nursing employee files reviewed:a. The Annual Review for Staff C, Licensed Practical Nurse (LPN) listed a hire date of 3/11/2024. The unsigned Annual Review reflected no other reviews completed.b. The Annual Review for Staff D, Certified Nurse Aid (CNA) listed a hire date of 5/4/2023. The unsigned Annual Review reflected her last Annual Review completed on 5/22/2024.c. The Annual Review for Staff E, CNA listed a hire date of 6/22/2014. The unsigned Annual Review reflected her last Annual Review completed on 6/22/2024.During an interview on 12/03/2025 at 11:32 AM, the Administrator reported she has no further evaluations for Staff C, D and E. During an interview on 2/03/2025 at 3:05 PM, the Administrator stated she expected employee evaluations completed annually and as needed.The Performance Review policy undated directed to ensure that team members perform their jobs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and facility policy review the facility failed to remove expired medication from 1 out of 2 medications carts and failed to check the medication refrigerator temperatures on 1 out of 2 refrigerators on a scheduled basis. The facility reported a census of 58 residents. Findings include: 1. During an observation on 11/25/2025 at 7:45AM Staff A, Licensed Practical Nurse (LPN) on the [NAME] wing found a Humalog insulin bottle dated 10/12/25 and the Lantus insulin dated 9/25 for Resident#41. Staff A looked in the cart for other opened insulin for Residnet#41 and failed to locate ant non expired insulin for Resident #41. Staff A reported she needed to replace the expired insulin. Staff A went and got the needed insulin from the emergency kit and dated them as she opened them. During an interview on 12/03/2025 at 12:13 PM, the Administrator reported they follow the manufacturer's guidelines on when medication expire. During an interview on 12/03/2025 at 12:51 PM, the Director of Nursing (DON) reported per the guide on the pharmacy sheet all insulins…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-21 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and facility policy review the facility failed to respond to call lights within 15 minutes for 4 of 4 residents reviewed (Res #6, #12, #50, #204) and the facility failed to staff according to the Facility Assessment for seven out of eleven days reviewed. The facility reported a census of 54 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE], included a Brief Interview for Mental Status (BIMS) for Resident #12. The BIMS resulted in a score of 14 out of 15 which indicated intact cognition. The MDS list of diagnoses included amputation, non-Alzheimer's dementia, and stroke. The MDS indicated the resident as dependent on staff to roll left and right, sit to lying, lying to sitting on side of the bed, chair/bed-to-chair transfer, and transfer to toilet toileting needs. During a continuous observation on 11/19/24 starting at 12:50 PM, Resident #12's turned on his call light. Staff A, Licensed Practical Nurse (LPN) turned off the call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy review and staff interviews the facility failed to use hand hygiene during a noon meal service in an attempt to prevent cross contamination of food. The facility reported a census of 54 residents. Findings include: The following observations occurred during the noon meal service on 11/19/24, starting at 11:46 AM: a. At 12:04 PM, Staff H, [NAME] after taking a pan of food out of the oven, wiped his right hand on the side of his shirt. b. At 12:05 PM, Staff G, [NAME] touched with her left hand while she walked into the dining room. Staff G then pushed a plate service cart into the kitchen. Without washing her hands, Staff G returned to the serving line. While Staff G stirred a mixture of lettuce and cheese, a portion of the mixture spilled out. Staff G caught the spilled mixture with her bare left hand and put it back in to the pan used for preparation. c. At 12:11 PM, Staff G put a serving ladle down, and wiped her left hand on her left knee. She then touched a cart, and without washing her hands returned to plating food. During the service,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · E2024-11-21 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, and staff interviews the facility failed to have an Infection Preventionist who completed specialized training in infection prevention and control. The facility reported a census of 54 residents. Findings include: During an interview on 11/19/24 at 12:45 PM, the Director of Nursing (DON) and Regional Nurse Consulted stated the facility does not currently have a certified Infection Preventionist (IP). The DON stated the Assistant DON is currently taking the required classes and hopes to be done with the course by the end of the week. During an interview on 11/20/24 at 12:54 PM the DON suggested the IP interview should perhaps be conducted with the regional personnel as she is not certified and new to the position. In a follow-up with the Regional Director of Operations, she stated she was not a nurse and would have to collaborate with the Regional Nurse Consultant and the DON to decide who would be best to completed the interview as no IP is currently on staff. The facility policy, revised September 2017, titled Surveillance for Infections, Policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility notification documents, and staff interviews the facility failed to notify the Office of the State Long-Term Ombudsman (OSLTO) of two separate resident transfers to the hospital for 1 of 3 residents reviewed for hospitalizations (Resident #2). The facility reported a census of 54 residents. Findings include: The Minimum Data Set (MDS) for Resident #2 dated 4/30/24 documented the resident had a Brief Interview for Mental Status ) of 13 of 15 which indicated intact cognition. The MDS list of diagnoses included cancer, schizophrenia, and excoriation (skin picking) disorder. The Care Plan initiated 4/25/24, revealed the resident had Focus areas to address impaired cognitive function, risk for skin and soft tissue infection, required mental health support for anti-depressants, anti-anxiety medications, and anti-psychotics, and had diabetic ulcers on 8 fingers. Clinical record review revealed Resident #2 transferred to the hospital on the following dates: 05/20/24, 06/03/24, 08/29/24, and 10/30/24 The facility provided Notice of Transfer Forms for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-04 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and resident and staff interviews, the facility failed to respect personal property and possessions when they searched the resident's room without consent for one of three residents reviewed. (Resident #3). The facility reported a census of 54 residents. Findings include: The MDS (Minimum Data Set) assessment tool dated 6/14/2024 revealed Resident #3 had no cognitive impairment, transferred from one surface to another independently, used a wheel chair for mobility and had diagnoses including post-polio syndrome, rheumatoid arthritis, and paraplegia. On 9/4/2024 at 1:00 p.m., the resident self transferred from the commode to the nearby bed and sat upright with the support of pillows. The resident described a situation where staff searched her room without her consent while she was not present. Staff left her belongings unorganized and she could tell someone had gone through them. Staff told the resident they were looking for her roommate's television remote, and they failed to find it. On 9/3/2024 at 1:40 p.m., Staff A, ADON (Assistant Director of Nursing)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident and staff interviews, and facility policy review the facility failed to maintain a clean and safe environment as evidenced by broken glass in a picture frame and an unknown substance on a surface in the dining room. The facility reported a census of 58 residents. Findings Include: 1. On 1/29/24 at 10:32 AM, an observation of the dining room revealed a dresser with 3 milky white areas that contained yellowish pea sized raised areas. The white areas were 3 inches by 2 inches, 1 inch by 1.5 inches, and and 1.5 inches by .5 inches in size in addition to rings of milky white substance the shape of a round container. A small area of white spots lay 3-4 inches from the ring. The raised sections appeared bumpy and fuzzy. At 2:19 PM some of the substance had been removed from the surface, including the raised areas. An area 1.5 inches by .75 inches remained. Clean clothing protectors were stacked 5-6 inches to the side of the substance. On 1/31/24 at 9:57 AM an observation of the same dresser revealed portions of the two areas with the milky white substance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, staff interviews and facility policy review, the facility staff failed to provide proper cares after toileting residents for 1 of 6 residents reviewed for personal cares (Resident #104). The facility reported a census of 58 residents. Findings Include: During the survey, Resident #104 noted without a completed Minimum Data Set (MDS) Assessment. A review of Resident #104's Electronic Medical Record (EMR) revealed the following diagnoses: Congestive Heart Failure, Stage 3 Pressure Ulcer of the right buttock and Metabolic Encephalopathy. On 1/25/24, the Care Plan identified Resident #104 with the problem of needs assistance with activities of daily living and required staff assist of one for personal hygiene and toileting. The Care plan failed to direct staff on use of the proper technique to provide proper perineal care after toileting. During an observation of wound care on 1/30/24 at 12:00 PM , Resident #104 stood in the shower room with Staff A, Certified Nursing Assistant (CNA) and Staff H, CNA holding each side of the gait belt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and facility policy review, the facility failed to follow proper infection prevention policies regarding indwelling catheters for one of four residents reviewed (Resident #49). The facility reported a census of 58 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #49 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 13 out of 15 and had the following diagnoses: Orthopedic Aftercare, Atrial Fibrillation (an abnormal heart rhythm) and Fracture of the left femur. The MDS documented Resident #49 was dependent on staff for most activities of daily living. A review of a urine culture report dated as reported 12/19/23 identified Resident #49 with the following organisms Citrobacter Amalonaticus (a bacteria that can cause urinary tract infections) and Enterococcus Faecalis (a normal bacteria found in the intestines). On 12/19/23 the Care Plan identified Resident #49 with the problem of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff and physician interviews, and facility policy review, the facility failed to notify the physician of a change in wound characteristics for 1 of 5 residents reviewed for a change in condition(Resident #14). The facility reported a census of 55 residents. Findings Include: The Minimum Data Set (MDS) Assessment Tool, dated 10/29/23, listed diagnoses for Resident #14 which included heart failure, diabetes, and osteomyelitis(inflammation of the bone). The MDS documented the resident required partial/moderate assistance for toileting, showering, upper body dressing, rolling left and right, sitting to lying, sitting to standing, transferring, bathing, and walking, and substantial/maximal assistance with lower body dressing, putting on and taking off footwear, and lying to sitting. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. A 10/27/23 Hospital Discharge Summary documented the resident admitted to the hospital for left heel osteomyelitis (bone infection) with a 1.5-2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interviews, the facility failed to assess and intervene after a change in condition for 1 of 4 residents reviewed for a change in condition (Resident #1). The facility reported a census of 55 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment Tool, dated 10/3/23, listed diagnoses for Resident #1 which included Parkinsonism (a disorder of the central nervous system that affected movement and often caused tremors), malnutrition, and balanitis (inflammation of the penis). The MDS documented the resident required partial/moderate assistance for eating and oral hygiene and substantial/maximal assistance for toileting, showering, upper body dressing, lower body dressing, putting on/taking off footwear, personal hygiene, rolling left and right, sitting to lying, lying to sitting, and sitting to standing. The MDS identified the resident with an indwelling catheter and listed the resident's Brief Interview for Mental Status (BIMS) score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff, Physician and Nurse Practioner interviews, the facility failed to ensure timely provider notification of a skin anomaly and the timely initiation of a treatment for 1 of 3 residents reviewed for pressure ulcers (Resident #1). The facility reported a census of 55 residents. Findings Include: The Minimum Data Set (MDS) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, staff and resident interviews, the facility failed to ensure a resident's safety while utilizing rehabilitation equipment for 1 of 6 residents reviewed for supervision (Resident #6). The facility reported a census of 55 residents. Findings Include: The 7/24/23 Minimum Data Set (MDS) Assessment Tool, dated 7/24/23, listed diagnoses for Resident #6 which included muscle weakness, difficulty walking, and cancer. The MDS documented the resident required extensive assistance of 2 staff for bed mobility, transfers, dressing, toilet use, and personal hygiene, and listed the resident's Brief Interview for Mental Status (BIMS) score as 7 out of 15, indicating severely impaired cognition. A 7/21/23 Care Plan entry identified the resident at risk for falls and stated the resident required a safe environment without clutter. An 8/23/23 statement written by the Business Office Manager (BOM) stated around 10:30 a.m. on 8/23/23 Resident #13's husband approached her and stated Resident #6 was in the therapy room hollering and highly upset and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-12-03 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility document review, staff interviews and facility policy review the facility failed to post the daily staffing for 4 out of the 6 days of the survey. The facility reported a census of 58 residents. Findings includeDuring observations the Daily Staffing information failed to be posted on 11/19/25, 11/25/25, 12/01/25 and 12/02/25. During an interview on 12/02/2025 at 12:50 PM, the traveling Registered Nurse (RN), Director of Nursing (DON) stated she thought either the facility DON, Business Office Manager or the Administrator completed and posted the Daily Staff information. During an interview on 12/02/2025 at 12:55 PM, the Administrator reported she did not know who completed the Daily Staff posting. At 2:15 PM, the Administrator reported she needed the DON to get the Staff Posting from his computer.During an interview on 12/02/2025 at 3:35 PM, the DON reported he failed to complete the Staff postings. He reported the night shift nurse is expected to the complete on post daily. The DON reported he has not tracked if the information is posted. The DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-12-03 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and review of the Summary Statement of Deficiencies, the facility failed to conduct ongoing quality assessment (QA) and assurance activities, develop and implement appropriate plans of action to prevent repeated quality deficiencies identified during the current recertification survey. The facility reported a census of 58 residents.Finding include:Review of the Summary Statement of Deficiencies, dated 11/21/24 listed a citation at F0686 scope and severity (S/S) of G (Actual Harm that is not Immediate Jeopardy (IJ)), and F0725 S/S E (no actual harm with the potential for more than minimal harm that is not IJ) The QA notes dated 12/18/24 reflected possible tags from complaint and survey F0686 followed by the wound clinic (WC) at hospital. The note reflected the facility assessment updated to reflected the staffing needs of the residents. The survey dated 12/3/25, identified a concern at F0686 at IJ (Immediate Jeopardy which means a situation in which the facility's noncompliance with one or more requirements of participation has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$216,061 in federal fines across 3 penalties.

  • $184,438 — penalty dated 2025-12-03
  • $19,877 — penalty dated 2024-11-21
  • $11,746 — penalty dated 2024-09-04

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avoca Specialty CareAvoca, IA 1 of 5Correctionville Specialty CareCorrectionville, IA 1 of 5Heritage Specialty CareCedar Rapids, IA 1 of 5Kingsley Specialty CareKingsley, IA 1 of 5Parkridge Specialty CarePleasant Hill, IA 1 of 5Ravenwood Specialty CareWaterloo, IA 1 of 5Westwood Specialty CareSioux City, IA 2 of 5Chariton Specialty CareChariton, IA 2 of 5Creston Specialty CareCreston, IA 2 of 5Dubuque Specialty CareDubuque, IA 2 of 5Lantern Park Specialty CareCoralville, IA 2 of 5New London Specialty CareNew London, IA 2 of 5Northcrest Specialty CareWaterloo, IA 2 of 5Northern Mahaska Specialty CareOskaloosa, IA 2 of 5Pinnacle Specialty CareCedar Falls, IA 2 of 5Southridge Specialty CareMarshalltown, IA 2 of 5Stratford Specialty CareStratford, IA 3 of 5Atlantic Specialty CareAtlantic, IA 3 of 5Centerville Specialty CareCenterville, IA 3 of 5Cherokee Specialty CareCherokee, IA 3 of 5Eldora Specialty CareEldora, IA 3 of 5Manly Specialty CareManly, IA 3 of 5Montezuma Specialty CareMontezuma, IA 3 of 5Odebolt Specialty CareOdebolt, IA 3 of 5Panora Specialty CarePanora, IA 3 of 5Ridgewood Specialty CareOttumwa, IA 3 of 5Southern Hills Specialty CareOsceola, IA 3 of 5West Ridge Specialty CareKnoxville, IA 4 of 5Bedford Specialty CareBedford, IA 4 of 5Belle Plaine Specialty CareBelle Plaine, IA 4 of 5Corning Specialty CareCorning, IA 4 of 5Corydon Specialty CareCorydon, IA 4 of 5Dunlap Specialty CareDunlap, IA 4 of 5Laporte City Specialty CareLa Porte City, IA 4 of 5Lyon Specialty CareRock Rapids, IA 4 of 5Oakwood Specialty CareAlbia, IA 5 of 5Fonda Specialty CareFonda, IA 5 of 5Lamoni Specialty CareLamoni, IA 5 of 5Mechanicsville Specialty CareMechanicsville, IA 5 of 5Sibley Specialty CareSibley, IA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CARE INITIATIVESOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2011
COMPUTERSHARE CORPORATE TRUST COMPANY, NAOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 02/01/2025
BEAL, MICHAELIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/01/2020
BOWEN, LANEIndividualCORPORATE DIRECTORsince 01/01/2021
CAROTHERS, MARY JANEIndividualCORPORATE DIRECTORsince 01/01/2023
CHILDS, KEVINIndividualCORPORATE DIRECTORsince 04/01/2023
CORLESS, PETERIndividualCORPORATE DIRECTORsince 01/01/2025
KREIN, KEITHIndividualCORPORATE DIRECTORsince 06/29/2022
RUST, ELIZABETHIndividualCORPORATE DIRECTORsince 01/01/2023
STURM, DENISEIndividualCORPORATE DIRECTORsince 01/01/2021
UPMEYER, LINDAIndividualCORPORATE DIRECTORsince 06/29/2022
DIXON, DAVIDIndividualCORPORATE OFFICERsince 06/01/2016
DRAKE, EMILYIndividualCORPORATE OFFICERsince 01/04/2023
GILYARD, TANYAIndividualCORPORATE OFFICERsince 05/23/2025
KUHN, JERAMYIndividualCORPORATE OFFICERsince 06/25/2008
MCDYER, JESSICAIndividualCORPORATE OFFICERsince 02/22/2023
VOLM, JOHANNAIndividualCORPORATE OFFICERsince 01/01/2021
BAEDKE, CHARISSAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
BRANSCOMB, TYSONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2025
EBERLY, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
LANIER, SONYAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/10/2025
POTTER, COURTNEYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/01/2025

CMS files one row per role, so the 28 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.3M
Net patient revenuemost recent cost report
+11.3%
Operating marginrevenue minus expenses
$598K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 41%Medicare 9%Other / private 51%

This home reported $598K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$266per resident / day
operating cost
$8,098per month
≈ monthly operating cost
$300per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165287. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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