Dunlap Specialty Care
1403 Harrison Road, Dunlap, IA 51529 · Non profit - Corporation · 46 certified beds · (712) 643-2121 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Nov 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $10,062 in federal fines (most recent 2023-11-09)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.0% | 17.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.3% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.0% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.9% | 4.2% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 3.8% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 3.1% | 16.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 40.6% | 20.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.9% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.4% | 25.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.1% | 19.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 16.0% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 76.2% | 73.3% | 79.4% | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.9%CMS range 28.6–63.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 7.3–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.75 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 46 beds and averages 32.8 residents a day — about 71% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.58 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 3.67 on weekdays — 9% thinner on weekends. RN hours go from 0.88 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 15 most serious are shown; the remaining 26 are one tap away and print in full.
- Immediate jeopardy · J2023-11-09 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, hospital document review, staff interviews, family interviews, hospice documents, hospice agreement and facility policy review the facility failed to notify in a timely manner 1 of 3 resident's hospice provider when she had a fall with injury (Resident #1). On [DATE] at 8:30 AM the nurse was called to the resident's room by another staff member. Resident #1 was lying on the floor on her left side. The resident reported she was getting up to go to the bathroom and fell. An assessment was completed and found skin tears to her left arm and next to her left eye. Bruising was noted to start over her left eye. At 10:07 AM the hospice nurse was notified that the resident had a fall and sustained an injury. When the hospice nurse arrived to the facility at 11:38 AM she noted a large hematoma to her left eye and it was swollen shut. Various small lacerations to her bilateral upper extremities were also noted. She was later sent to the hospital and found to have a subarachnoid hemorrhage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-05-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, resident and staff interviews and facility policy review the facility failed to keep a resident (Resident #27) from physically abusing other residents while living at the facility. Review of Resident #27 record revealed documentation in the past she has open handed slapped another resident in the face, hit a resident in the back of the head, and threw water at a resident. During the survey Resident #27 threw a full pop can at a resident causing mental anguish and pain. The facility was unable to produce documentation of nursing risk management incident report investigations potentially placing all residents at risk for resident to resident abuse due to failure to review incidents. The Iowa Department of Inspections and Appeals (DIA) informed the facility of the Immediate Jeopardy (IJ) that began as of December 14, 2022 on April 27, 2023 at 11:45 AM the Facility Staff removed the Immediate Jeopardy on April 27, 2023 through the following actions: a. Resident # 27 was placed on one to one supervision with staff for 24 hours a day, until further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-05-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident and staff interviews, and facility policy review the facility failed to report continued resident to resident altercations for 1 of 3 residents reviewed to the State Agency (Iowa Department of Inspections and Appeals (DIA)), (Resident #27). The facility reported Resident #27 initial resident to resident physical altercation for an incident that occurred on 12/14/2022, however the facility failed to report subsequent resident to resident physical altercations by Resident #27 that occurred on 12/23/22 and 3/5/2023. During the facilities annual survey Resident #27 had an additional resident to resident physical incident that could of potentially been avoided if the State Agency would have been aware of Resident #27 continued aggression towards other residents. The State Agency (DIA) informed the facility of the Immediate Jeopardy (IJ) that began as of December 23, 2022 on April 27, 2023 at 11:45 AM the Facility Staff removed the Immediate Jeopardy on April 27, 2023 through the following actions: a. Resident # 27 was placed on one to one supervision with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-05-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident and staff interviews, and facility policy review the facility failed to implement safety measures and interventions for Resident #27 to protect residents from her physical resident to resident altercations for 2 of 3 residents reviewed (Residents #11 and #24). The facility failed to identify the root cause and implement interventions for Resident #27 aggression towards other residents potentially placing all residents at risk. The Iowa Department of Inspections and Appeals (DIA) informed the facility of the Immediate Jeopardy (IJ) that began as of December 14, 2022 on April 27, 2023 at 11:45 AM the Facility Staff removed the Immediate Jeopardy on April 27, 2023 through the following actions: a. Resident # 27 was placed on one to one supervision with staff for 24 hours a day, until further assessment and safety plan can be implemented. b. Resident #27 primary care physician has been notified of the alleged behavior. c. Resident #27 care plan will be revised according to the treatment plan. d. Facility staff and agency staff (prior to their next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to provide assessment and intervention timely for the necessary care and services after a resident fall for 1 of 6 residents reviewed (Resident #1). The facility reported a census of 29 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview for Mental Status score of 15 of 15; indicating no cognitive impairment. It also listed diagnoses of Cerebrovascular accident (stroke), Non-Alzheimer's dementia, anxiety disorder, Chronic Obstructive Pulmonary Disease (COPD), and neoplasm of bronchus and lung. It also indicated the resident required moderate to maximal assistance with all care areas except bathing self, eating, and oral hygiene. The Care Plan dated 11/22/23 revealed the resident had chronic pain related to trigeminal neuralgia and directed staff to monitor, document, and report any complaints of pain or signs or symptoms of non-verbal pain to the nurse. It also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review, observations, resident interview, family interview, staff interviews, and policy review the facility failed to provide the residents with a comfortable/clean homelike environment by not cleaning resident rooms or common space in a timely manner. The facility reported a census of 33 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #6 documented a Brief Interview of Mental Status (BIMS) score of 5 indicating severe cognitive impairment. On 5/19/25 at 11:17 AM Resident #6's daughter stated there was a spider in the dining room by the nurses station for about a week. The resident's daughter stated her mothers room gets spiders at times. She stated she had told the administration. The daughter stated she killed a large spider in the chapel and explained to look behind the door in the chapel where she killed the spider about a week ago. The daughter stated there were a lot of dead bugs in the chapel when she was there last. On 5/19/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, and policy review the facility failed to store food in accordance with professional standards by not dating open food items or disposing of expired food items. The facility reported a census of 33 residents. Findings include: On 5/19/25 at 8:24 AM an observation during the initial kitchen tour revealed a 3 door refrigerator with 3 bags of lettuce (one bag open) with the expiration date of 4/25/25. A second 3 door refrigerator had a bag containing 8 hard boiled eggs that were open and undated, 8 individual yogurt containers with expiration of 5/17/25 and cheese in a large clear plastic container with an open date of 4/7/25. Dry storage contained a bag of gravy mix, a bag of lemonade mix, a 2 pound bag of gluten free flour, a 5 pound bag of egg noodles, a 10 pound bag of tri colored noodles and a 5 pound bag of white cake mix open and undated. On 5/19/25 at 10:23 AM Staff E, Certified Dietary Manager (CDM) stated the facility's expectation was that all open food items would be dated with the date the item was opened. Staff E stated she would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Electronic Health Record (EHR) review, resident interview, family interview, staff interviews, and policy review the facility failed to follow physician orders for a resident with an ordered breathing treatment and a resident with oral medication for 2 of 4 residents (Resident #6 and #7). The facility reported a census of 33 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #6 documented a Brief Interview for Mental Status (BIMS) score of 5 indicating severe cognitive impairment. The MDS also documented a diagnosis of pneumonia on 4/18/25. Review of Resident #6's EHR titled, Orders documented a physician's order for sodium chloride inhalation nebulization solution 3% to be administered between 7:00 AM and 9:00 AM. Review of the Medication Administration Record (MAR) documented on 4/30/25 the AM dose of sodium chloride inhalation nebulization solution was administered by Staff A, Registered Nurse (RN). The Progress Note with the created date of 4/30/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure a resident does not develop pressure ulcers unless unavoidable and failed to ensure interventions in place for a resident with pressure ulcers for 1 of 3 residents reviewed. On 5/13/25, the Primary Care Provider discovered that Resident #15 had a pressure injury on his heel. Staff documented no new skin issues on the same day. In an observation on 5/22/25, staff failed to have interventions in place. The facility reported a census of 33 residents. The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and policy review the facility failed to ensure that medications were given in a timely manner for 1 of 4 residents. On 5/11/25, the morning medication, administered via Percutaneous Endoscopic Gastrostomy (PEG) tube, for Resident #3 were not administered until afternoon. The facility reported a census of 33 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE] Resident #3 had a Brief Interview for Mental Status (BIMS) score of 8 (moderate cognitive deficits.) She was totally dependent on staff for dressing, hygiene, nutrition and transfers. She had an indwelling urinary catheter and a feeding tube, abdominal always incontinent of bowel. The Care Plan for Resident #3, last updated on 5/14/25, showed that she had a Foley catheter for neurogenic bladder. Staff were to provide catheter care every shift. The resident had a terminal prognosis related to diagnosis of progressive multifocal leukoencephalopathay (damage to the brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and record review the facility failed to complete accurate resident records for 3 of 13 residents reviewed (Residents #3, #24 and #30.) Documentation on dialysis residents #30 and #24 had been completed up to 12 days after the date of the assessment. Staff entered a late nursing note for Resident #3 that indicated catheter care had been completed the previous evening when it had not been done. The facility reported a census of 33 residents. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE] Resident #3 had a Brief Interview for Mental Status (BIMS) score of 8 (moderate cognitive deficits). She was totally dependent on staff for dressing, hygiene, nutrition and transfers. She had an indwelling urinary catheter and a feeding tube, abdominal always incontinent of bowel. The Care Plan for Resident #3, last updated on 5/14/25, showed that she had a Foley catheter for neurogenic bladder. Staff were to provide catheter care every shift. The resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, Electronic Heath Record (EHR) review, policy review, and staff interviews the facility failed to provide appropriate infection prevention practices when providing care to a resident with an enteral feeding tube and stage 2 wound with one that had a care plan for Enhanced Barrier Precautions (EBP) for 2 of 3 reviewed (Resident #3 and #6). The facility reported a census of 33 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #6 documented a Brief Interview of Mental Status (BIMS) score of 5 indicating severe cognitive impairment. The MDS also indicated Resident #6 had one or more unhealed pressure ulcers. The MDS had described the pressure ulcer as a stage 2. Review of document titled, Resident Matrix revealed Resident #6 had a stage 2 pressure ulcer that was not present on admission. On 5/21/25 at 9:06 AM an observation of Resident #6's transfer onto the shower chair by Staff N, Certified Nursing Assistant (CNA) and Staff O, Observation revealed Staff N…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident, staff and family interview the facility failed to ensure 1 of 2 residents (Resident #2) had orders to change his catheter. The facility reported a census of 34 residents. Findings include: According to the admission Minimum Data Set (MDS) assessment tool with a reference date of 9/25/2024, Resident #2 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested he had no cognitive impairment. An admission date of 9/18/2024 was documented on the MDS. The MDS documented Resident #2 did not refuse care during the review period. The MDS documented he had an indwelling catheter. The following diagnoses were documented for Resident #2: renal failure, malnutrition, depression, and hypersomnia. According to the quarterly MDS assessment tool with a reference date of 12/25/2024, Resident #2 had a BIMS score of 15. A BIMS score of 15 suggested he had no cognitive impairment. The MDS documented Resident #2 did not refuse care during the review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-03 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview with staff and residents, record review, and policy review the facility failed to treat all residents with dignity and respect for 4 of 18 reviewed. Staff reported that Staff G, Licensed Practical Nurse (LPN) made disrespectful remarks to Residents #12, #25, and #29. Resident #81 reported that Staff J, Registered Nurse (RN) was disrespectful to her during cares. The facility reported a census of 26 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #12 had a Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive ability). The resident did not reject cares, and was totally dependent on staff for toileting hygiene and toilet transfers. Resident #12 had an indwelling urinary catheter and was frequently incontinent of bowel. His diagnoses included; renal insufficiency, diabetes mellitus, and multiple sclerosis (MS). The Care Plan updated on [DATE] showed that Resident #12 was unable to ambulate independently, required substantial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility policy review the facility failed to ensure sanitary conditions where staff prepared food, and failed to perform hand hygiene during meal service. The facility identified a census of 26 residents. Findings included: The initial kitchen walk-through on 07/01/24 10:10 AM revealed the following: a. The stove top showed a thick layer of grease with food splatter and a variety of food debris. b. A clean dish cart contained a variety of scattered food debris. c. The floor contained an accumulation of food debris and a variety of dried liquid. d. All refrigerator and freezer systems with dried liquid and debris on the bottom of the unit. e. Ice build-up in freezers and milk cooler. f. Microwave splattered with food and dried liquid inside and out. g. Toaster covered in grime. h. Dead gnats found along window sills. During the kitchen walk-through the Dietary Manager (DM) reported that she expected the refrigeration and freezer units, carts, equipment, and floor to be clean and free of food, dried liquid, and debris. The DM stated, there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · D2024-07-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, and policy reviews the facility failed to change and label oxygen tubing for 1 of 1 residents reviewed (Resident #15). The facility reported a census of 26 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #15 documented diagnoses of heart failure, Chronic obstructive pulmonary disease (COPD), and respiratory failure. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15 which indicated no cognitive impairment. The Physician Order dated 5/21/24 for Resident #15 showed oxygen 1-4 liters per nasal cannula to keep oxygen saturation above 90%. The Physician Order dated 4/7/24 for Resident #15 showed an order to change oxygen tubing every Sunday night and as needed. The order also directed staff to ensure to date new tubing. The Care Plan on 6/12/24 showed Resident #15 received oxygen 1-4 liters per nasal cannula to keep oxygen saturation above 90%. The Care Plan failed to identify when to change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews and policy reviews, the facility failed to accurately document the changing of oxygen tubing for 1 of 1 residents reviewed (Resident #15). The facility reported a census of 26 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #15 documented diagnosis of heart failure, Chronic obstructive pulmonary disease (COPD), and respiratory failure. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15 which indicated no cognitive impairment. The Physician Order dated 5/21/24 for Resident #15 showed oxygen 1-4 liters per nasal cannula to keep oxygen saturation above 90%. The Physician Order dated 4/7/24 for Resident #15 showed an order to change oxygen tubing every Sunday night and as needed. The order also directed staff to ensure to date new tubing. The Care Plan on 6/12/24 showed Resident #15 received oxygen 1-4 liters per nasal cannula to keep oxygen saturation above 90%. The Care Plan failed to identify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interview, and infection control policy the facility failed to use universal infection control measures and Enhanced Barrier Precautions (EBP) during catheter care for 1 of 1 residents reviewed for infection control (Resident #12). The facility reported a census of 26 residents. Findings include: Review of Resident #12's Minimum Data Set (MDS) dated [DATE] revealed diagnoses of renal insufficiency, neurogenic bladder, and multiple sclerosis. The MDS further revealed Resident #12 utilized an indwelling catheter. Review of Resident #12's Physicians Orders revealed the following information: a. Enhanced barrier precautions related to suprapubic catheter and history of MRSA. Every shift. Observation 7/2/24 at 9:14 AM Staff A Certified Nursing Assistant (CNA) completed hand hygiene and donned gloves. Staff A then placed a barrier under the urinary drainage collection container. Catheter drainage port was cleansed with an alcohol swab and drained. After draining the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to provide timely notification to the physician for 1 of 1 residents admitted to hospice services (Resident #1). The facility reported a census of 29 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15 of 15; indicating no cognitive impairment. The MDS included diagnoses of anxiety disorder, vascular dementia with psychotic disturbances, malignant neoplasm of bronchus and lung, chronic obstructive pulmonary disease (COPD), and a cerebral infarction (stroke). It also indicated the resident required moderate to maximal assistance with all care areas except bathing self, eating, and oral hygiene. The Electronic Health Record (EHR) census report listed hospice as the primary payor source beginning 12/12/23. The Care Plan dated 12/13/23 indicated the resident chose to receive hospice services. It also directed staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview, and policy review the facility failed to implement a comprehensive care plan for 1 of 4 residents reviewed ( Resident #5). The facility reported a census of 29 residents. Findings include: The quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #5 had a Brief Interview for Mental Status (BIMS) of 14 out of 15, indicating no cognitive impairment. It included diagnoses of restlessness, agitation, and a cerebrovascular accident (stroke) and revealed the resident had two (2) previous falls that resulted in non-major injury. It also indicated the resident normally used a walker and a wheelchair and required partial/moderate assistance with toileting hygiene and toilet transfer. The Care Plan intervention dated 7/14/23 indicated Resident #5 required assistance of one for transfers to the toilet. A subsequent intervention dated 7/15/23 indicated the resident required two-person assistance with all transfers. The [NAME] (informational form used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and policy review the facility failed to update the comprehensive care plan with a change in transfer assistance needed for 2 of 3 residents reviewed (#5 and #7). The facility reported a census of 29 residents. Findings include: 1. The MDS assessment for Resident #7, dated 10/12/23, included diagnoses of Major Depressive Disorder and stroke. The MDS identified the resident required partial/moderate assistance of staff for sit to stand and transfers. The MDS identified the resident was frequently incontinent of bladder and bowel and a Brief Interview for Mental Status score of 14, indicated no cognitive impairment for decision-making. During an observation on 1/8/24 at 4:18 PM, Staff A, Certified Nurse Aide (CNA) transferred Resident #7 from the recliner to the wheelchair; Staff A held the resident's right hand with Staff A's left hand and with Staff A's right hand under the resident's left armpit lifted and transferred the resident to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and policy review the facility failed to ensure safe transfer techniques used by not using a gait belt for assisted transfers for 2 of 3 residents (Resident # 5 and Resident #7) reviewed. The facility reported a census of 29 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #7, dated 12/7/23, included diagnoses of Non-Alzheimer's Dementia and heart failure. The MDS identified the resident required substantial/maximal assistance of staff for sit to stand and toilet transfer. The MDS identified the resident was occasionally incontinent of bladder and bowel and a Brief Interview for Mental Status score of 5, indicated severe cognitive impairment for decision-making. During an observation on 1/8/24 at 4:18 PM, Staff A, Certified Nurse Aide (CNA) transferred Resident #7 from the recliner to the wheelchair; Staff A held the resident's right hand with Staff A's left hand and with Staff A's right hand under the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident, family, and staff interviews, daily staffing review, facility assessment review, resident council notes review, resident group meeting, and facility policy review the facility failed to provide sufficient staff to ensure resident's needs were met and to answer call lights in a timely manner. The facility reported a census of 32 residents. Findings include: On 10/31/23 at 9:42 AM during a confidential resident group meeting, residents reported call light response times is based on how many staff members are working and who else is needing help at the same time. Residents reported the left hall is a heavier hall which takes everyone off the floor to help those residents and this leaves no one on the floor to answer call lights. They reported call lights can take 45 minutes to an hour to be answered. Residents were asked if they spoke to anyone about their call light concerns and they reported they speak about it during their monthly resident council meeting and they get told they are working on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record view, investigative file review, staff interviews, and facility policy review the facility failed to report an allegation of abuse within 2 hours for 1 of 4 residents reviewed (Resident #2) for reportable incidences. The facility reported a census of 32 residents. Findings include: The quarterly Minimum Data Set (MDS) assessment tool dated 9/28/23 documented Resident #2 had a Brief Interview of Mental Status (BIMS) score of 10 out of 15 indicating mild cognitive impairment. The MDS documented he required extensive assistance of one staff for bed mobility, transfers, dressing and toilet use. Resident #2 displayed verbal behavior symptoms towards others during the review period. The MDS listed diagnoses to include alcoholic cirrhosis of liver with ascites, cancer, anemia, septicemia, diabetes mellitus, and retention of urine. The care plan focus area dated 5/15/23 documented Resident #2 had a behavior problem related to confusion caused by multiple years of multi substance abuse. The care plan directed staff to anticipate and meet his needs. The Progress Note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility investigative file review, staff interviews and facility policy review the facility failed to complete a thorough investigation of a reportable event for 1 of 4 residents (Resident #2) reviewed for reportable events. The facility also allowed an alleged perpetrator to return to work without completing a thorough investigation after Resident #2 made an abuse allegation against Staff G. The facility reported a census of 32 residents. Findings include: The quarterly MDS assessment tool dated 9/28/23 documented Resident #2 had a BIMS score of 10 out of 15 indicating mild cognitive impairment. The MDS documented he required extensive assistance of one staff for bed mobility, transfers, dressing and toilet use. Resident #2 displayed verbal behavior symptoms towards others during the review period. The MDS listed the following diagnoses to include alcoholic cirrhosis of liver with ascites, cancer, anemia, septicemia, diabetes mellitus, and retention of urine. The care plan focus area dated 5/15/23 documented Resident #2 had a behavior problem…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review the facility failed to accurately document 1 of 3 resident's (Resident #1) received hospice services, on their Minimum Data Set (MDS) assessment. The facility reported a census of 32 residents. Findings include: The significant change Minimum Data Set (MDS) assessment dated [DATE] for Resident #1 identified a Brief Interview of Mental Status (BIMS) score of 14 out of 15 indicating no cognitive impairment. The MDS revealed she required extensive assistance of one staff for transfers and toilet use, supervision of one staff for bed mobility and personal hygiene. The MDS documented she did not receive hospice services while a resident of the facility. The MDS instructed staff to check all of the following treatments, procedures, and programs that were performed during the last 14 days: 2. While a resident, performed while a resident of this facility and within the last 14 days. The MDS listed diagnoses to include chronic obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility policy review the facility failed to update 2 of 9 resident's care plans (Resident #1 and Resident #8). Resident #1's care plan did not include interventions while she received an anticoagulant medication. Resident #8's care plan did not include her current deep tissue injury and interventions for staff to follow. The facility reported a census of 32 residents. Findings include: 1. The significant change Minimum Data Set (MDS) assessment dated [DATE] for Resident #1 identified a Brief Interview of Mental Status (BIMS) score of 14 out of 15 indicating no cognitive impairment. The MDS revealed she required extensive assistance of one staff for transfers and toilet use, supervision of one staff for bed mobility and personal hygiene. The MDS documented diagnoses to include chronic obstructive pulmonary disease (COPD), atrial fibrillation, CAD, heart failure, renal failure, diabetes mellitus, anxiety, depression, and morbid obesity. The care plan focus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations; resident, staff and family interviews; clinical record review, review of resident council notes; resident group meeting; and facility policy review the facility failed to provide baths on scheduled days or offer a bath on the non-scheduled days for 3 of 3 residents (Resident #1, #5, and #9) reviewed. The facility reported a census of 32 residents. Findings include: 1. Review of Resident #1's bath schedule and documentation revealed she was schedule to receive a bath on Wednesday (W) and Saturday (Sat) day shift. Review of her bathing documentation of August 2023 through October 2023 revealed she received a bath/shower on 8/13(Sun) and 8/23(W). Her bathing schedule documented not applicable (NA) on the following bath days: 8/6 (Sun), 8/20 (Sun), and 8/26 (Sat) and she refused her bath on 8/9 (W) and 8/16 (W). There was no documentation that a bath was given or refused on 8/2 (W), 8/5 (Sat), 8/12 (Sat), 8/19 (Sat), and 8/30 (W). Nine baths should have been given, only two were documented as given and two documented as refused. Further review of her bathing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and policy review the facility failed to ensure Resident #1's medical record was completed and accurate following a fall with major injury. The facility reported a census of 32 residents. Findings include: The significant change Minimum Data Set (MDS) assessment dated [DATE] for Resident #1 identified a Brief Interview of Mental Status (BIMS) score of 14 out of 15 indicating no cognitive impairment. The MDS revealed she required extensive assistance of one staff for transfers and toilet use, supervision of one staff for bed mobility and personal hygiene. The MDS listed diagnoses to include chronic obstructive pulmonary disease (COPD), atrial fibrillation, CAD, heart failure, renal failure, diabetes mellitus, anxiety, depression, and morbid obesity. The care plan focus area dated 7/28/23 identified Resident #1 received hospice services effective 7/18/23 due to hypertensive disease with heart failure. The care plan indicated the facility will coordinate her care with her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-04 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, and policy review the facility failed to provide residents with routine bathing at least twice a week and/or have documentation to support resident refusals for 5 of 5 residents reviewed for bathing (Residents #14, #284, #18, #19, and #21). Residents reported going multiple weeks without getting a bath. The facility reported a census of 37 residents. Findings include: 1. Record review of the Minimum Data Set (MDS) for Resident #14, dated 2/9/2023 documented a Brief Interview of Mental Status of 15 indicating no cognitive impairment. The MDS documented him as totally dependent on two (2) staff for bathing. The MDS also documented diagnoses of quadriplegia, malnutrition, and depression. Record review of the facilities bathing logs for Resident #14 titled Documentation Survey Report on 05/02/23 revealed for the month of December 2022 he only received four (4) showers for the month on the following dates: a. December 1, 2022 b. December 15, 2022 c. December 26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility policy reviews the facility failed to ensure food was stored and prepared under sanitary conditions. The facility identified a census of 37 residents. Findings include: An initial kitchen tour conducted on 4/24/21 at 1:10 PM revealed the following observations: Unlabeled, undated squirt bottle of what appeared to be French dressing Unlabeled, undated sippy cup of thin brown liquid 2 open containers of Oikoi's yogurt no date Unlabeled, undated glass of what appeared to be chocolate milk Pink plastic basin filled with several small clear cups with lids containing a white sour cream type substance and thousand island dressing type substance. Tub was labeled Salsa. Individual cups unlabeled, undated Undated open container of potato salad Undated open jug of salsa Floor of refrigerator dirty with sticky, clear and brown substances Unlabeled, undated open bag of shredded cabbage slimy, brown, and mushy Unlabeled opened bag of cubed ham dated 4/20 Undated open container of egg salad Unlabeled, undated open bag of what appears to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and policy review the facility failed to revise Care Plans after continued resident to resident physical altercations for 1 of 4 residents reviewed (Resident #27). The facility reported a census of 37 residents. Findings include: The Minimum Data Set (MDS) for Resident #27 dated 2/28/2023 documented a Brief Interview of Mental Status (BIMS) of 15 indicating no cognitive impairment. The MDS documented no physical, verbal, or other behavioral symptoms directed towards others in the past 90 days. The MDS also documented she needed physical assistance of one person with transfers, dressing, walking, and locomotion. The MDS revealed diagnoses of depression, epilepsy (seizure disorder), and other neurological conditions. The MDS documented that she took antipsychotic medication (a type of psychiatric medication used to treat psychosis) and antidepressant medication (a type of medication used for treatment of depression and anxiety disorders). Record review of a Progress Note dated 11/21/2022 at 3:40 AM for Resident #27 documented yelling throughout…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review the facility failed to provide needed services in accordance with professional standards by not completing treatments as ordered by the physician and pushing medications into a Gastrostomy tube (G-tube) not allowing medications to flow by gravity for 2 of 2 residents (Resident #14 and #285). The facility reported a census of 37 residents. Findings include: 1. Record review of the Minimum Data Set (MDS) for Resident #14, dated 2/9/2023 documented a Brief Interview of Mental Status of 15 indicating no cognitive impairment. The MDS also documented diagnoses of quadriplegia, malnutrition, and depression. On 5/3/23 11:18 AM observation of Staff O (LPN) completing medication administration for Resident #14. Tube feeding pump was put on hold. Tube for feeding was disconnected. 30mL of water was pushed with a piston syringe to flush the Gastrostomy tube (G-tube) prior to medication administration. Baclofen 20 mg tablet was crushed and mixed with 15 mL of water.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and policy review the facility failed to implement policies and procedures regarding the technical aspect of feeding tubes by not applying initials to formula bottles and not verifying G-tube proper placement and functioning before beginning a feeding and before administering medications for 1 of 1 residents (Resident #14). The facility reported a census of 37 residents. Findings include: 1. Record review of the Minimum Data Set (MDS) for Resident #14, dated 2/9/2023 documented a Brief Interview of Mental Status of 15 indicating no cognitive impairment. The MDS also documented diagnoses of quadriplegia, malnutrition, and depression. On 5/3/23 11:18 AM observation of Staff O (LPN) completing medication administration for Resident #14. Tube feeding pump was put on hold. Tube for the feeding was disconnected. 30 mL (milliliters) of water was pushed with a piston syringe to flush the Gastrostomy tube (G-tube) prior to medication administration. Baclofen 20 mg tablet crushed and mixed with 15 mL of water. Mixture of Baclofen and water was then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident interview, and policy review, the facility failed to consistently offer as needed pain medication for acute breakthrough pain for 1 of 1 residents reviewed (Resident #27). Findings include: The Minimum Data Sheet (MDS) assessment dated [DATE] for Resident #27 identified that the resident was able to make themselves understood and understood others. The Brief Interview for Mental Status (BIMS) score documented a BIMS of 15 which indicated intact cognition. The same MDS identified that resident had pain and received scheduled and as needed pain medication. The MDS lacked documentation of a verbal pain description from resident and was marked for no staff assessment of pain. The Care Plan revised 2/23/23 identified the resident had acute/chronic pain and that oxycodone was used as needed, and that she preferred her pain to be controlled with oxycodone. The care plan identified diagnoses of chronic osteomyelitis (bone inflammation), depression, epilepsy, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, document review, and staff interview, the facility failed to secure medications in a method in which a missing dose is easily detected with 16 missing doses for 2 of 2 residents reviewed (Residents #7 and #134). The facility reported a census of 37 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] documented Resident #7 entered the facility on 7/19/22. The MDS also documented a Brief Interview of Mental Status (BIMS) of 15 indicating no cognitive impairment. MDS documented diagnoses of anxiety disorder, bipolar, and schizophrenia. Review of Resident #7 physician orders revealed Lorazepam (anxiety medication) Tablet 0.5 mg. Give 1 tablet by mouth every 8 hours as needed for behaviors. Review of document titled, Individual Narcotic Record for Resident #7 from 12/30/22 through 2/2/23 for Lorazepam 0.5 mg revealed count of 13 at 1800 on 1/29/23, count of 12 at 1200 on 2/1/23, and count of 11 at 2200 on 2/1/23 when count was corrected because count…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to document 3 of 3 residents or their representatives were provided education regarding the benefits and potential side effects of influenza immunization; and the residents either received or refused for the 2022 influenza season (#1, #25, and #28). The facility also failed to document for 2 of 2 residents or their representatives were provided education regarding the benefits of and potential side effects of the pneumococcal immunization; and if the residents either received or refused the vaccination (#25, and #28). The facility reported a census of 37 residents. Findings include: Record review of Resident #1 Immunizations in the Electronic Health Record (EHR) 4/26/2023 lacked documentation if influenza vaccine was received or refused. Record review of Resident #15 Immunizations in the EHR on 4/26/2023 lacked documentation if influenza vaccine was received or refused. Record review of Resident #25 Immunizations in the EHR 4/26/2023 lacked documentation if influenza vaccine and pneumococcal vaccine was received or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and the Centers for Medicare and Medicaid Services (CMS) QSO-21-19-NH memo the facility failed to document in the residents record education of the COVID-19 vaccination was provided to them to make an informed decision for 5 of 5 residents reviewed that refused the COVID-19 vaccine (Resident #1, #8, #15, #25, and #28). The facility reported a census of 37 residents. Findings include: Record review of Resident #1 Immunizations in the Electronic Health Record (EHR) on 4/26/2023 revealed she refused the COVID-19 vaccine. Record review of Resident #8 Immunizations in the EHR on 4/26/2023 revealed he refused the Covid-19 vaccine. Record review of Resident #15 Immunizations in the EHR on 4/26/2023 revealed she has not received the COVID-19 vaccine. Record review of Resident #25 Immunizations in the EHR on 4/26/2023 revealed he has not received the COVID-19 vaccine. Record review of Resident #28 Immunizations in the EHR on 4/26/2023 revealed she has not received the COVID-19 vaccine. During an interview on 4/26/2023 at 3:30 PM with the Regional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-07-03 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, and policy review, the facility failed to have ready and reasonable access to personal funds upon request for 1 of 18 residents reviewed (Resident #8). The facility reported a census of 26 residents. Findings Included: In an interview on 7/1/24 at 12:51 PM, Resident #8 stated, We rely on the business office person if we want money. We can only get money when she is here. In an interview on 7/2/24 at 3:10 PM, Staff C, Registered Nurse (RN) reported no personal funds are available to residents after normal business hours. In an interview on 7/2/24 at 3:13 PM, the Business Office Manager (BOM) stated, I ask residents if they need money before I leave. When asked if personal funds are available to residents after business hours, without giving her prior notice, the BOM replied, no. When asked about a policy related to personal funds, the BOM reported the facility lacked a policy related to personal funds. In an interview on 7/2/24 at 3:16 PM, the Director of Nursing (DON) reported that about $20 is kept at the nurse's station if residents should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-05-04 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interviews, and policy review the facility failed to ensure for the calendar year of 2022 the Director of Nursing (DON), Medical Director or his/her designee, and the Infection Preventionist attend every quarterly meeting. The facility reported a census of 37 residents. Findings include: Record review of a document titled Quality Assurance Committee Meeting Sign-in dated 6/15/2022 lacked documentation the Medical Director attended. Record review of a document titled Quality Assurance Committee Meeting Sign-in dated 9/15/22 lacked documentation the Medical Director attended. Record review of a document titled Quality Assurance Committee Meeting Sign-in dated 12/28/22 lacked documentation the Director of Nursing and Infection Preventionist attended. During an interview on 5/4/23 at 11:14 AM with the facilities Administrator revealed the Medical Director, Director of Nursing, and Infection Preventionist are required to attend the facilities quarterly Quality Assurance (QA) meetings. Record review of the facilities policy titled, Quality Assurance and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-05-04 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interviews the facility failed to employee a qualified Infection Preventionist during the facilities annual survey. The facility reported a census of 37 residents. Findings include: Record review of an untitled and undated document provided by the facility on 4/27/2023 revealed the facility has designated nurses to the Infection Preventionist role, however the employees have not completed the training but are planning on completing the required professional training. During an interview on 5/1/23 at 11:28 AM with the Assistant Director of Nursing (ADON) revealed she is not currently qualified to meet the requirements of an Infection Preventionist, but has started the training. During an interview on 4/26/23 at 3:30 PM with the facilities Regional Nurse Consultant revealed the facility does not have a current Infection Preventionist working in the facility, but they do have plans already in place to get staff qualified.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$10,062 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $10,062 — penalty dated 2023-11-09
- Medicare payment denial — starting 2023-12-06 for 55 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.9 | +1.1 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 5 of 5 | 3.7 | +1.3 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 42 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CARE INITIATIVES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 08/01/1989 |
| COMPUTERSHARE CORPORATE TRUST COMPANY, NA | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 02/01/2025 |
| BEAL, MICHAEL | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/01/2020 |
| BOWEN, LANE | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| CAROTHERS, MARY JANE | Individual | CORPORATE DIRECTOR | — | since 01/01/2023 |
| CHILDS, KEVIN | Individual | CORPORATE DIRECTOR | — | since 04/01/2023 |
| CORLESS, PETER | Individual | CORPORATE DIRECTOR | — | since 01/01/2024 |
| KREIN, KEITH | Individual | CORPORATE DIRECTOR | — | since 06/29/2022 |
| RUST, ELIZABETH | Individual | CORPORATE DIRECTOR | — | since 01/01/2023 |
| STURM, DENISE | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| UPMEYER, LINDA | Individual | CORPORATE DIRECTOR | — | since 06/29/2022 |
| DIXON, DAVID | Individual | CORPORATE OFFICER | — | since 06/01/2016 |
| DRAKE, EMILY | Individual | CORPORATE OFFICER | — | since 01/04/2023 |
| GILYARD, TANYA | Individual | CORPORATE OFFICER | — | since 05/23/2025 |
| KUHN, JERAMY | Individual | CORPORATE OFFICER | — | since 06/25/2008 |
| MCDYER, JESSICA | Individual | CORPORATE OFFICER | — | since 01/04/2023 |
| VOLM, JOHANNA | Individual | CORPORATE OFFICER | — | since 01/01/2021 |
| BOEVE, DESTINY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2024 |
| HIATT, SARA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/11/2025 |
| SCHULZ, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/19/2025 |
| WEI, SHIPENG | Individual | ADP OF THE SNF | — | since 01/01/2024 |
CMS files one row per role, so the 26 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $285K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165193. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.