Southridge Specialty Care
309 West Merle Hibbs Blvd., Marshalltown, IA 50158 · Non profit - Corporation · 82 certified beds · (641) 752-4553 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $45,406 in federal fines (most recent 2024-09-26)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.8% | 17.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.9% | 4.6% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.7% | 1.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.4% | 4.2% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.6% | 3.8% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 12.1% | 16.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.3% | 20.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.6% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 27.1% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.4% | 19.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 96.8% | 73.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 18.0% | 20.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 16.9% | 13.2% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.5%CMS range 48.7–65.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 7.6–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 39.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 9.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.7–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 82 beds and averages 70.6 residents a day — about 86% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.84 on weekdays — 17% thinner on weekends. RN hours go from 0.80 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 29% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 12 most serious are shown; the remaining 13 are one tap away and print in full.
- Immediate jeopardy · K2024-09-26 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff, resident and physician interview along with the facility policy/procedure, the facility failed to prevent a significant medication error from occurring. On 9/16/24, during the morning medication pass, a Certified Medication Aide took Resident #1 and Resident #2 oral medications in clear plastic medication cups into the room in one hand and proceeded to sit down Resident #2 medications on the bedside table and then proceeded to go to Resident #1 bedside table and sat them down. Resident #1 received Resident #2 medications for which resulted in Resident #1 becoming lethargic and difficult to arouse during a morning activity. This warranted an intervention from the physician and ultimately Resident #1 was sent to the nearest emergency room and was admitted with adverse effect of drug, hypoglycemia (low blood sugar) and lethargy. Resident #2 had more anxiousness and crying episodes and required monitoring throughout the day. This failure resulted in Immediate Jeopardy to the health,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review, resident, staff, and physician interviews, the facility failed to thoroughly assess and follow through on interventions to maintain Resident #1's highest practical physical well being and function for 1 or 5 residents reviewed (Resident #1). Resident #1 experienced unnecessary pain, due to grossly decayed and non-restorable teeth. Resident #1 reported mouth pain in July 2024. She saw a dentist in August 2024. The dentist referred her to the University dental office at her appointment on 8/16/24. The facility failed to arrange an appointment. Resident #1 continued to have oral pain and saw the dentist again on 9/4/24. At this time, the dentist ordered to send Resident #1 to the University Hospital Emergency Room. On 9/8/24, Resident #1 experienced a change in mental status, difficulty breathing, and heart irregularities. Once she returned from the hospital, the facility still failed to transport Resident #1 to the University Hospital Emergency Room. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to notify 1 resident's family after a fall (Resident #8). The facility reported a census of 71 residents. The facility took corrective action on the day following the fall by providing education to the nurses regarding notifying the family the day that a resident has fallen. Findings include: Resident #8's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severely impaired cognitive functioning. Resident #8 required substantial/maximal assistance for upper body dressing and bathing. The MDS listed her as dependent on staff for lower body dressing, putting on, and taking off footwear. The MDS included diagnoses of non Alzheimer's disease, anxiety, and depression. The Care Plan Focus initiated 3/8/24 indicated Resident #8 had a safety concern. The Goal listed she would remain safe in her environment. The Care Plan Focus revised 4/17/25 reflected Resident #8 had a risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, policy and Preadmission Screening and Resident Review (PASARR) the facility failed submit a status change in mental health PASRR when 1 of 2 residents (Resident #19) received new mental health diagnoses. The facility reported a census of 71 residents. Findings include: Resident #19's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 12, indicating moderate cognitive impairment. The MDS included diagnoses of psychiatric/mood disorders, anxiety, depression and bipolar. The MDS listed Resident #19 took antipsychotic, antianxiety, and antidepressant medications during the lookback period. The Physician documented a gradual dose reduction as clinically contraindicated on 2/10/25. The Care Plan Focus initiated 3/6/21 indicated Resident #19 took antidepressants related to major depression. The Care Plan focus initiated 3/22/24 documented Resident #19 took psychotropic medications due to diagnoses of bipolar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, staff and resident interviews the facility failed follow a physician's order when the failed to arrange a dermatology appointment within a reasonable timeframe for 1 of 2 residents reviewed for wounds (Resident #64). The facility reported a census of 71. Findings include: Resident #64's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Review for Mental Status (BIMS) score of 14, indicating intact cognition. The Care Plan Focus updated 5/14/25, listed Resident #64 had an open lesion on their left cheek. The lesion was biopsied with results of basal cell carcinoma (skin cancer). The Physician's Order, dated 2/14/25 at 3:58 PM, via telephone instructed to get Resident #64 a dermatology referral due to an unhealable lesion of the left side of her face. The scanned copy of the order revealed nursing staff signed off the order on 2/14/25. The Order Note dated 2/14/25 at 4:10 PM documented the nurse notified the Physician due to Resident #64's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to identify, assess, and put interventions in place for 1 of 1 resident reviewed for undocumented bruises on her body (Resident #8). The facility reported a census of 71 residents. Findings include: Resident #8's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severely impaired cognitive functioning. Resident #8 required substantial/maximal assistance for upper body dressing and bathing. The MDS listed her as dependent on staff for lower body dressing, putting on, and taking off footwear. The MDS included diagnoses of non Alzheimer's disease, anxiety, and depression. The Care Plan Focus initiated 3/8/24 indicated Resident #8 had a safety concern. The Goal listed she would remain safe in her environment. The Care Plan Focus revised 4/17/25 reflected Resident #8 had a risk for falls. The Goal directed Resident #8 wouldn't experience any major injuries related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide the correct diet for 1 resident during a meal service (Resident #39). Resident #1 received a regular textured diet during the meal service. This resident's diet order was for a mechanically soft textured diet. The facility reported a census of 71. Findings include: Resident #39's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS reflected Resident #39 ate independently. The MDS included a diagnosis of a seizure disorder. The MDS listed Resident #39 received a mechanically altered diet which required a change in texture of food or liquids. A Physician's Order dated 12/10/24 documented Resident #39 had a mechanical soft textured diet. The facility received an order to discontinued the diet on 5/14/25 at 1:08 PM. A Physician's Order dated 5/14/25 at 1:51 PM, directed to start Resident #39 on a regular texture diet. A Dietary Progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to follow infection control guidelines for 3 of 3 residents (Residents #24, #45, and #68). 1. During an observation of Staff A, Licensed Practical Nurse (LPN), providing tracheostomy (a hole that surgeons make through the front of the neck and into the windpipe, also known as the trachea) care to Resident #45, after she finished the tracheostomy (trach) care, while wearing the same gloves and without completing hand hygiene, she pulled off the dressing over their resident's gastrostomy (surgical hole in the abdomen in which a feeding tube is inserted). Staff A left Resident #45's room with a gown, walked down the hall and returned to the room with tape while still wearing the gown. 2. Witnessed Staff A provided a wound dressing change on Resident #68. She failed to complete hand hygiene between removing the old dressing and applying new gloves. 3. Watched a Certified Nurse Aide (CNA) drain Resident #24's catheter bag without following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-05 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, and facility assessment review, the facility staff failed to consistently answer call lights within a reasonable amount of time, within 15 minutes, for 2 of 2 nursing units. The facility reported a census of 72 residents. Findings include: On 11/4/24 at 9:02 AM, observed 6 call lights on in the south (200) nursing unit. By 9:30 AM, 1 of the 6 initial call lights remained with an additional 3 call lights on. During a confidential resident interview starting on 10/29/24 at 9:50 AM, 5 of 5 interviewable residents reported prolonged responses to call lights and receiving the requested cares. Residents reported staff come to their room and turn off the call light without providing cares. The staff may or may not inform the resident why they couldn't provide the cares at that specific time. Several residents stated the staff told them additional help is needed but may not return for another 30 45 minutes if they returned at all. Residents reported a common practice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and facility policy review, the facility failed to ensure accurate records for the administration of controlled substance medications for 1 of 6 residents (Resident #8) reviewed for medication administration. The facility reported a census of 72. Findings include: Resident #8's October 2024 Medication Administration Sheet (MAR) included orders for Morphine 0.25 milliliters (ml) 3 times a day related to chronic pain and Morphine 0.25 ml every 8 hours as needed (PRN) for pain. a. On 10/2/24: scheduled Morphine 0.25ml administered at 8:00 AM, 2:00 PM, and 8:10 PM. b. On 10/2/24: A PRN dose of Morphine 0.25ml administered at 11:56 PM for a pain rating of 8 on a scale from 1 to 10. The Order Administration Note dated 10/2/24 at 11:56 PM, Order Administration Note for Morphine 0.25 ml by mouth every 8 hours as needed for Pain. The Order Administration Note dated 10/3/24 at 3:02 AM listed Resident #8's PRN Morphine 0.25 ml as effective with a follow up pain scale of 4. Review of Resident #8's Liquid Controlled Narcotic log book on 10/2/24 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-05 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident, staff and physician interviews, and policy review, the facility failed to schedule routine and emergency dental service appointment for 2 of 3 residents reviewed for dental concerns (Resident #1 and #3). The facility reported a census of 72 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS listed them as independent with eating. The MDS included diagnoses of diabetes, seizure disorder, alcoholic cirrhosis (liver failure), and chronic obstructive pulmonary disease (COPD). Resident #1 rated their pain at a 5 out 10 (0 being no pain, 10 being the worst pain ever). The MDS indicated Resident #1 received a mechanically altered diet. The oral/dental status was not marked, indicating Resident #1 had no broken or loose teeth or mouth/facial pain. The Care Plan Focuses: a. Initiated 9/29/23: related to activities of daily living (ADLs). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy/procedure review at the time of the investigation, the facility failed to provide needed services in accordance with professional standards for 1 of 4 residents reviewed for assessment and intervention (Resident #11). The facility identified a census of 68 residents. Findings include: Resident #11's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS listed Resident #11 as independent in the facility with activities of daily living. The MDS included diagnoses of hypertension (high blood pressure), anemia (low blood volume), cerebral palsy (brain damage before birth that causes a movement disorder), asthma, and chronic pulmonary edema (long-term swelling in the lungs. Resident #11 required continuous oxygen during the lookback period. The Care Plan Focuses reflected the following: a. 5/14/24: Resident #11 had hypertension. The Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 13 citations
- Potential for harm · Ecited before2024-06-20 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, the Payroll Based Journal (PBJ) Staffing Report, and policy review the facility failed to maintain staffing levels to consistently answer call lights within a reasonable amount of time for 5 of 24 residents reviewed for staffing (Residents #24, #30, #32, and #56). Residents and staff reported low staffing caused delayed cares. The facility reported a census of 73 residents. Findings include: 1. A document titled PBJ Staffing Report revealed the facility reported Excessively Low Weekend Staffing data to the Centers for Medicare and Medicaid Services. An interview with the Administrator on 6/19/24 at 11:20 AM determined one Scheduling Coordinator did the staffing. At 11:26 AM on 6/19/24 the Scheduling Coordinator stated the facility staffed based on census for each side. They completed the schedule about a month in advance. A typical schedule included 3 aides on the north side, 3 aides on the south side, and a float during the day, with 1 aide on each side and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, staff and resident interviews, the facility failed to ensure a dignified existence for 2 of 24 residents reviewed by failing to speak to a resident in a respectful and dignified manner (Resident #32) and by placing a resident's disposable incontinent pad in view of others (Resident #21). The facility reported a census of 73 residents. Findings: 1. Resident #32's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of heart failure, non Alzheimer's dementia, and morbid obesity. A 12/28/22 Care Plan entry directed staff to speak to her in a calm manor. On 6/19/24 at 12:55 PM, via phone, Staff A Certified Nursing Assistant (CNA), stated she and Staff B, CNA, cared for Resident #32 and Resident #32 told them that she alerted her call light several times prior to them coming to help her. Staff A stated that Staff B told Resident #32 that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on grievance forms, policy review, staff, and resident interviews, the facility failed to make a prompt effort to resolve a grievance related to missing items for 1 of 1 resident reviewed for missing property (Resident #23). The facility reported a census of 73 residents. Findings: Resident #23's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of anxiety disorder, diabetes, and depression. On 6/18/24 at 9:16 AM, Resident #23 stated she had a lot of clothes disappear including 7 T shirts and a couple pairs of pants. She stated she provided the Administrator with a list of missing items but they hadn't done anything. A Grievance/Concern Investigation Form, dated 5/2/24, stated Resident #23 had a missing a pair of pants. A 5/14/24 addendum stated the pants were located and the facility would replace other missing items when Resident #23 provided a list. The facility policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident and staff interview, and facility policy and procedure review, the facility failed to follow physician orders for 1 of 4 resident reviewed (Resident #3). Resident #3 had orders of daily weights with specific parameters to notify the provider of a 3 lbs. (pounds) weight gain in 1 day or 5 lbs. in 1 week. The facility failed to complete daily weights in February and March. In addition, the facility failed to notify the provider when directed parameters were met. Findings include: Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS indicated Resident #3 required total assistance to transfer. The MDS included diagnoses of fracture, heart failure, hypertension (high blood pressure), and cirrhosis (impaired liver function caused by scar tissue). On 3/18/24 at 4:30 p.m. observed Resident #3 seated in her recliner with her extremely swollen legs elevated.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review, resident, and staff interview the facility failed to ensure the facility had certified and compete staff to transfer residents with the mechanical lift for 1 of 3 residents reviewed (Resident #3). The uncertified aide didn't demonstrate competency prior to using the mechanical lift, completed a resident's transfer, and failed to have Resident #3 wear the correct footwear for the transfer as directed on the [NAME]. After the staff eased Resident #3 to the floor, they assessed a skin tear on their right forearm. Findings include: Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS indicated Resident #3 was dependent for transfer. The MDS included diagnoses of fracture, heart failure, hypertension, and cirrhosis. The Care Plan initiated 11/3/23 identified a focus area related to Activities of Daily living (ADL's) with a goal to participate during ADL's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident, family and staff interviews, and facility policy review, the facility failed to prevent a male resident (Resident #2) from inappropriately touching a female resident (Resident #1). The facility reported a census of 76 residents Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #1 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 out of 15 and with the following diagnoses: Epilepsy, Intellectual Disabilities and Anxiety Disorder. The MDS also identified Resident #1 required partial/moderate staff assistance with toileting, showers, dressing and personal hygiene and independent with the remaining activities of daily living. In an interview on 12/11/23 at 11:47 AM, Resident #1's Power of Attorney (POA) reported an incident occurred a few months ago (could not recall exact date) where Resident #1 told her that Resident #2 touched her private parts. The POA then reported another incident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family, resident and staff interviews, and facility policy review, the facility failed to report an allegation of abuse in a timely manner to the State Agency for two of five residents reviewed (Residents #1 and #2). The facility reported a census of 76 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #1 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 out of 15 and with the following diagnoses: Epilepsy, Intellectual Disabilities and Anxiety Disorder. The MDS also identified Resident #1 required partial/moderate staff assistance with toileting, showers, dressing and personal hygiene and independent with the remaining activities of daily living. In an interview on 12/11/23 at 11:47 AM, Resident #1's Power of Attorney (POA) reported an incident occurred a few months ago (could not recall exact date) where Resident #1 told her that Resident #2 touched her private parts. The POA then reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident (Resident #5), family and staff interviews, and facility policy review, the facility failed to update Care Plans for 2 of 3 residents reviewed after an incident when inappropriate behavior occurred (Residents #1 and #2 ). The facility reported a census of 76 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #1 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 out of 15 and with the following diagnoses: Epilepsy, Intellectual Disabilities and Anxiety Disorder. The MDS also identified Resident #1 required partial/moderate staff assistance with toileting, showers, dressing and personal hygiene and independent with the remaining activities of daily living. In an interview on 12/11/23 at 11:47 AM, Resident #1's Power of Attorney (POA) reported an incident occurred a few months ago (could not recall exact date) where Resident #1 told her that Resident #2 touched her private parts. The POA then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, family and staff interviews and facility policy review the facility failed to administer medications as prescribed for 1 of 3 residents reviewed (Resident #121). The resident was administered 2 doses of Tylenol within minutes, by two different Nursing Staff. The facility reported a census of 71 residents. Findings include: According to the Minimum Data Set (MDS), Resident #121 had a Brief Interview for Mental Status (BIMS) score of 9 out of 15 indicating moderate cognitive deficits. The resident required extensive assistance with help of one staff for bed mobility, transfers, dressing and toileting. The resident diagnosed with cancer, occasional pain and was receiving Hospice services. On 5/16/23 at 1:54 PM, a family member for Resident #121 stated she had been in the room with the resident when a Certified Medication Aide (CMA) came in and gave the resident a dose of Tylenol. Minutes later, a second CMA handled him some pills that looked like Tylenol. She asked the CMA what it was and told her that the resident had just had a dose. While they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interviews and facility policy review, the facility failed to ensure facility staff were providing accurate assessments and timely interventions for 1 of 3 residents reviewed with skin issues (Resident #22). In an observation on 5/16/23, Resident #22 found to have several skin issues. The Skin Observation Assessment for the same day showed Resident #22 with no skin concerns. The facility reported a census of 71 residents. Findings Include: According to the Minimum Data Set (MDS) dated [DATE], Resident #22 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating intact cognitive ability. The resident identified as totally dependent with help of 2 staff for transfers and toileting. He required extensive assistance with the help of 1 for dressing and hygiene. Diagnoses included: chronic respiratory failure, adult failure to thrive and urinary retention. The Care Plan for Resident #22 dated 5/4/23 showed that he had venous insufficiency of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interviews and policy review the facility failed to effectively control residents' pain for 2 of 3 residents reviewed (Residents #16 and #66) with pain control issues. The facility reported a census of 71 residents. Findings Include: 1. According to the Minimum Data Set (MDS) dated [DATE] Resident #16 had a Brief Interview for Mental Status (BIMS) of 15 out of 15, indicating intact cognitive ability. The resident identified independent with transfers, toileting and eating and required extensive assistance with help of one for dressing. Her diagnose included spinal cord dysfunction in Chronic Obstructive Pulmonary Disease (COPD) anxiety and diabetes mellitus. The Care Plan for Resident #16 dated 1/18/23 showed that she had chronic pain related to arthritis. Staff were directed to administer analgesics as ordered, and the resident was able to ask for extra pain medication as needed. On 5/15/23 at 11:22, observed Resident #16 sitting in her wheel chair in her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff and resident interviews, clinical record review and facility policy review, the facility failed to accurately document and account for narcotic medications for 1 of 3 residents reviewed (Resident #66). The facility reported a census of 71 residents. Findings Include: In an observation on 5/16/23 at 7:22 AM it was discovered that from 4/28/23 - 5/16/23, 5 staff signatures were missing from the Daily Shift Change Narcotic Count Book. When brought to the attention of the Staff F, Assistant Director of Nursing (ADON), she reported the nurses were expected to count all of the narcotics at shift change and the oncoming and outgoing nurse was to sign the book, indicating that all pills had been accounted for. On 5/16/23 at 7:46 AM, it was discovered that two of the missing signatures from 5/14/23 and 5/15/23 had been filled in by the ADON. On 5/16/23 at 1:15 PM, ADON said that she filled in the signature line on those days because she was the one that had worked those shifts. She said that she did count the narcotic at shift change but had neglected to sign the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, clinical record review and facility policy review, the facility failed to accurately document resident records for 1 of 3 residents reviewed (Resident #66). The facility reported a census of 71 residents. Findings Include: In an observation on 5/16/23 at 7:22 AM, it was discovered that from 4/28/23 - 5/16/23, 5 staff signatures were missing from the Daily Shift Change Narcotic Count Book. When brought to the attention of Staff F, Assistant Director of Nursing (ADON), she said that the nurses were expected to count all of the narcotics at shift change and the oncoming and outgoing nurse was to sign the book, indicating that all pills had been accounted for. On 5/16/23 at 7:46 AM, it was discovered that two of the missing signatures from 5/14/23 and 5/15/23 had been filled in by the ADON. On 5/16/23 at 1:15 PM, the ADON reported she filled in the signature line on those days because she was the one that had worked those shifts. She said that she did count the narcotic at shift change but had neglected to sign the book. She also sent a message to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$45,406 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $45,406 — penalty dated 2024-09-26
- Medicare payment denial — starting 2024-10-24 for 25 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 4 of 5 | 3.7 | +0.3 vs chain |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 42 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CARE INITIATIVES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2014 |
| COMPUTERSHARE CORPORATE TRUST COMPANY, NA | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 01/01/2025 |
| BEAL, MICHAEL | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 06/01/2020 |
| BOWEN, LANE | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| CAROTHERS, MARY JANE | Individual | CORPORATE DIRECTOR | — | since 01/01/2023 |
| CHILDS, KEVIN | Individual | CORPORATE DIRECTOR | — | since 04/01/2023 |
| CORLESS, PETER | Individual | CORPORATE DIRECTOR | — | since 01/01/2025 |
| KREIN, KEITH | Individual | CORPORATE DIRECTOR | — | since 06/29/2022 |
| RUST, ELIZABETH | Individual | CORPORATE DIRECTOR | — | since 01/01/2023 |
| STURM, DENISE | Individual | CORPORATE DIRECTOR | — | since 01/01/2021 |
| UPMEYER, LINDA | Individual | CORPORATE DIRECTOR | — | since 06/29/2022 |
| DIXON, DAVID | Individual | CORPORATE OFFICER | — | since 06/01/2016 |
| DRAKE, EMILY | Individual | CORPORATE OFFICER | — | since 01/04/2023 |
| GILYARD, TANYA | Individual | CORPORATE OFFICER | — | since 05/23/2025 |
| KUHN, JERAMY | Individual | CORPORATE OFFICER | — | since 06/25/2008 |
| MCDYER, JESSICA | Individual | CORPORATE OFFICER | — | since 02/22/2023 |
| VOLM, JOHANNA | Individual | CORPORATE OFFICER | — | since 01/01/2021 |
| GIJIMA, DESIRE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| MAHLER, CARLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2024 |
| SPINA, DYLAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2025 |
CMS files one row per role, so the 24 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $735K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165209. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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