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Westwood Specialty Care

4201 Fieldcrest Drive, Sioux City, IA 51104 · Non profit - Corporation · 85 certified beds · (712) 258-0135 Medicare & Medicaid certified

Call the home — (712) 258-0135 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$181,086 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (79) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $181,086 in federal fines (most recent 2026-04-29)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
4230 War Eagle Dr · (712) 224-4300 · Call to confirm hours
Pharmacy
101 Tower Rd · (605) 242-5050 · Call to confirm hours
Grocery
4040 War Eagle Dr · (712) 252-0388 · Call to confirm hours
Park
1301 Riverside Blvd · (712) 279-6126 · Typically dawn to dusk
Place of worship
1401 Riverside Blvd · (712) 233-4077

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.1%17.1%15.4%worse
Long-stay residents who lose too much weight6.4%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%1.5%0.9%typical
Long-stay residents with a urinary tract infection2.4%2.4%2.0%worse
Long-stay residents with depressive symptoms2.8%4.2%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%3.8%3.3%better
Long-stay residents whose ability to walk worsened30.0%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication22.1%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine94.9%95.3%95.3%typical
Long-stay residents with pressure ulcers3.5%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control27.5%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table28.9%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.5%2.1%1.4%worse
Short-stay residents given the seasonal flu vaccine62.4%73.3%79.4%worse
Short-stay residents rehospitalized after admission24.8%20.9%22.6%typical
Short-stay residents with an outpatient ER visit9.8%13.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.241.491.67worse
Long-stay outpatient ER visits per 1,000 resident days2.182.081.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 102 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.4%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
44.3%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 44.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 70 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.4%CMS range 46.0–61.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 8.2–16.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge37.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.4–10.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.75
RN hours/ resident / day
0.47
LPN hours/ resident / day
1.98
Aide hours/ resident / day
3.20
Total nurse hours/ resident / day
0.45
RN hoursweekends
49.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 85 beds and averages 77.0 residents a day — about 91% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.20 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.37 on weekdays — 17% thinner on weekends. RN hours go from 0.88 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-04-29)
12
at the previous standard inspection (2025-03-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

79 citations, most serious first. The 12 most serious are shown; the remaining 67 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interviews, and facility record review, the facility failed to provide safe and adequate mechanical lift transfer to prevent an injury to the resident's forehead for 1 out of 3 residents reviewed (Resident #18). The facility reported a census of 77 residents. Past Noncompliance determined during the annual recertification survey of a facility incident that occurred on 4/15/26 regarding deficiency F689 with a scope and severity of a Level G. The facility provided evidence of education to the staff member directly involved in the facility incident that occurred on 4/15/26. The remainder of the nursing staff received education on 4/16/26. The facility was found to be in substantial compliance of F689 during the annual survey process that occurred on 4/19/26 through 4/29/26.Findings include:The Minimum Data Set (MDS) assessment dated [DATE] for Resident #18 documented diagnosis of fracture of left leg, muscle wasting and abnormalities of gait and mobility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Hcited before2024-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and facility policy review the facility failed to implement new interventions and adequate interventions, including adequate supervision, consistent with the resident's needs and cognitive status to mitigate the risk of falls and injuries for 1 out 3 residents reviewed (Resident #6). Findings included: The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6's cognitive skills for daily decision making as moderately impaired. The MDS included diagnoses of Parkinson's Disease, dysphagia (difficulty swallowing), altered mental status, and repeated falls. Resident #6's Incident Reports from a look back period starting 8/20/23 reflected she fell 38 times. The Incident Report dated 9/25/23 at 11:00 PM identified the nurse found Resident #6 sitting on her buttocks in front of her husband's closet. Observed with jerky movements, barefoot with the wheelchair in front of her. She had active range of motion to all of her extremities. Resident #6 could only state she fell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-29 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interview, and policy review the facility failed to assist residents with activities of daily living for 5 of 8 residents reviewed (Residents #3, #1, #11, #27, and #85). The facility reported a census of 77 residents. Findings include:1. Review of Resident #3's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognitive functioning. The MDS further indicated Resident #3 was dependent on staff for personal hygiene. The MDS then revealed diagnoses of renal insufficiency, stroke, hemiplegia (a severe or total paralysis on one side of the body caused by brain or spinal cord damage), and seizure disorder. Observation 4/20/26 at 8:09 AM Resident #3 was observed to be unshaven at this time. Resident #3 revealed that he is getting his showers, but he doesn't get shaved every time. Interview 4/21/26 at 9:05 AM with Resident #3 revealed that he would like to be shaved more during his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-29 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review the facility failed to properly secure and store medications to minimize loss or access for 1 of 4 medication carts. The facility reported a census of 77 residents. Findings include:During continuous observation 4/19/26 at 2:12 PM a treatment cart was left unlocked with the computer screen left on with identifiable information left on the screen by Staff D Licensed Practical Nurse (LPN) for 4 minutes. Staff C Regional Consultant then was observed to come down the hall, and shut off the screen of the computer and lock the treatment cart. Staff C then revealed that she would like to see the treatment cart locked when it is not attended with the screen shut off so identifiable information is not showing. Interview 4/21/26 at 8:46 AM with the Director of Nursing (DON) revealed that she would have liked to have seen the med carts locked, and the computer screen locked when not in use or staff are not around. Review of a facility provided policy titled, Security of Medication Cart with a revision date of April 2007 indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-29 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on previous CMS-2567 review, staff interview and facility policy review the facility failed to ensure a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 77 residents. Findings include: Review of the Department of Inspections, Appeals and Licensing (DIAL) website under the facility's visit history revealed repeated deficient practices identified during the facility's annual survey and complaint investigation on 3/27/25 and the facility's annual survey, complaint and facility reported incident investigation on 4/19/26. The repeat deficiencies cited included: F689- Free of Accident Hazards/Supervision/Devices. This deficiency was repeated in the previous three consecutive annual surveys. F880- Infection Prevention and Control. This deficiency was repeated in the previous four consecutive annual surveys. The QAPI Plan documented that the facility will review sources of information to determine if gaps or patterns exist in the systems of care that could result in quality problems or if there are opportunities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and policy review the facility failed to provide food at an appetizing temperature to 2 of 15 residents (Residents #3, and #94) reviewed. The facility reported a census of 77 residents.Findings include:1. Review of Resident #3's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognitive functioning. Interview on 4/19/26 at 1:49 PM with Resident #3 revealed that the food is not always warm. Resident #3 continued that he loves ice cream and when he ordered it, it was almost the consistency of chocolate milk. 2. Review of Resident #94's MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognitive functioning. Interview on 4/19/26 at 1:50 PM with Resident #94 revealed that the hot food is never hot in the dining room, but it was today. Resident #94 further revealed there has only been one other time that the food has been hot. During continuous observation on 4/21/26 from 12:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, staff interviews and policy reviews, the facility failed to provide proper hand hygiene during catheter care for 2 of 3 residents reviewed (Resident #12 and #15). The facility reported a census of 77 residents. Findings include:1. During observation on 4/21/2026 at 11:07 am Staff J, a Certified Nursing Assistant (CNA), completed catheter care for Resident #12. Staff J then emptied and rinsed the urine collection containers. The CNA removed the gown and soiled gloves and failed to perform hand hygiene. Staff J retrieved the trash bag from the receptacle, tied it, and placed the bag on the floor. Next, Staff J removed the roll of garbage bags from the bottom of the trash container and deposited the roll into the basket behind the sink. Staff J placed a new bag into the receptacle then shut off the bathroom light. Following this, the CNA opened the resident's door, obtained hand sanitizer with one hand, rubbed the sanitizer across her hand using that hand, and then entered the locked utility room.2. During observation on 4/22/2026 at 9:35 AM for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, infection control policy and staff interview, the facility failed perform proper hand hygiene and adhere to infection control guidelines during medication pass for 4 of 4 residents observed (Resident #1, #4, #7 and #8) The facility reported a total census of 77 residents. Findings include: 1. Observation on 12/23/24 at 9:01 a.m., revealed Staff A, Licensed Practical Nurse (LPN) did not perform hand hygiene prior to applying gloves. Once the gloves were applied the nurse cleaned off the top of the insulin bottle with an alcohol swab and drew up the insulin into the syringe, with gloves still on, placed the bottle back into the box and placed into the medication drawer. Staff took the gloved hand and locked the computer screen, with the soiled gloves on, entered the residents room with the insulin syringe and with another alcohol swab cleaned the area and administered the insulin to the resident. When completed, removed gloves and performed hand hygiene. 2. Observation on 12/23/24 at 9:11 a.m., revealed Staff A, LPN preparing medications for Resident #4. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy review and staff interview the facility failed to cover exposed catheter bags for 3 of 3 residents reviewed (Resident #1, #5 and #6). The facility reported a census of 77 residents Findings include: 1. Observation on 12/16/25 at 2:24 p.m., revealed Resident #1 laying in bed with a catheter bag hanging on the side of the bed with no privacy cover, urine visible in the bag from the hallway. 2. Observation on 12/16/25 at 9:59 a.m., revealed Resident #1 laying in bed with a catheter bag hanging on the side of the bed with no privacy cover, urine visible from the door in the hallway. 3. Observation on 12/16/25 at 2:25 p.m., revealed Resident #6 in bed with a catheter bag hanging on the side of the bed with no privacy cover and urine visible from the door in the hallway. 4. Observation on 12/16/25 at 10:04 p.m., revealed Resident #5 laying in bed with catheter bag hanging on the side of the bed with no privacy cover, urine visible from the door in the hallway Review of the facility provided policy titled Dignity with a revised date of February 2021…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview and facility policy review the facility failed to provide bathing assistance as scheduled for 3 of 3 residents reviewed for bathing (Resident #2, #3 and #6). The facility reported a census of 77 residents. Findings include:1. The MDS assessment dated [DATE] for Resident #2 documented diagnoses of muscle wasting, repeated falls and disorientation. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, which indicated no cognitive impairment. The care plan with an initiated date of 6/20/25 for Resident #2 showed the resident required assistance from one person for bathing.In an interview on 12/30/25 at 2:26 PM, Resident #2 stated he did not want to get anyone in trouble and reported that he is not routinely offered a bath twice per week. When asked about refusals, the resident stated that he sometimes refused bathing. He further stated that despite occasional refusals, he is not consistently offered bathing services twice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews and facility policy review the facility failed to provide physician ordered daily weights 1 of 1 residents reviewed (Resident #2). The facility reported a census of 77 residents.Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #2 documented heart failure, hypertension and coronary artery disease. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. Review of the physician order dated 7/17/25 at 3:21 p.m., revealed an order for daily weights if weight gain of greater than 3 pounds in one day or greater than 5 pounds in one week fax weights weekly. Review of daily weight records lacked daily weights on the following days:October 11, 17 and 31November 8, 9, 20, 21, 22, 28 and 30December 5 and 12 Review of the clinical record lacked any documentation the physician had been notified daily weights were not being completed and monitored as ordered. Review of the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and facility policy review, the facility failed to provide safe transfers of residents with transfers 2 of 3 residents reviewed (Resident #4 and #13). The facility reported a total census of 77 residents. Findings include: 1. Observation on 12/29/25 at 1:41 p.m., of Staff D, Certified Nursing Assistant (CNA) assisting Resident #4 into the bathroom. Staff D assisted Resident #4 to the grab bar. Resident proceeded to grab the bar and Staff D grabbed under resident's right armpit with her forearm and pulled her up to a standing position. When the resident was completed in the bathroom Staff D assisted the resident to a standing position by using her forearm pulling under her left armpit to a standing position. Review of the care plan with a revision date of 10/31/25 revealed Resident #4 required 1 assist with toileting and personal hygiene. Review of the MDS dated [DATE] revealed Resident #4 is dependent on staff assistance for toileting, requires partial to moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 67 citations
  • Potential for harm · Dcited before2025-12-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, the facility failed to provide complete and appropriate incontinence care in a manner to prevent urinary tract infections for 2 of 3 residents observed (Resident #1 and #4). The facility reported a census of 77 residents. Findings include: 1. Observation on 12/23/25 at 12:14 p.m., of Staff C, Certified Nursing Assistant (CNA) empty Resident #1's catheter bag. Staff C cleaned the catheter end prior to emptying the urine from the bag. Staff C emptied the urine into the graduate, after the bag was empty she closed the end and without cleaning the end placed back into the bag and cleaned up her supplies for the resident. When completed, she removed gown and gloves and performed hand hygiene. 2. Observation on 12/29/25 at 1:41 p.m., of Staff D, CNA assisting Resident #4 to the bathroom. When resident #4 was completed in the bathroom, Staff D assisted her to a standing position and then took a disposable wipe and wiped from front to back with the first wipe, used the same side and wiped the rectum 3 times and disposed of it into the trash. Took…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to provide and maintain accurate resident records to reflect an incident occurring in the facility for 1 of 3 residents (Residents #4). The facility reported a census of 77 residents.Findings include: The MDS assessment dated [DATE] for Resident #4 documented diagnoses of muscle wasting, dependence on a wheelchair and nerve damage. The MDS showed moderate cognitive impairment for daily decision making. The Clinical Physician Orders for Resident #4 dated 7/18/23 showed tramadol 50 milligram (MG) three times a day ordered for pain. The Controlled Drug Count Record dated 9/16/25 for Resident #4 showed Staff F, Certified Medication Assistant (CMA) failed to sign the count record at 6 AM. The Individual Narcotic Record for Resident #4 showed that on 9/16/25 PM shift the tramadol tablet count to be 30 tablets. The 9/17/25 AM tramadol showed the count to be 28 tablets. The September Medication Reconciliation for 2025 showed Staff F, CMA administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to assure residents were free from significant medication errors for 1 of 3 resident reviewed (Resident #1). The facility reported a census of 77 residents.Findings Include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #1 documented a diagnosis of heart failure, renal insufficiency and stroke. The MDS showed a Brief Interview for Mental Status (BIMS) score of 13, which indicated no cognitive impairment. The Medical Diagnosis report for Resident #2 showed no diagnosis of Diabetes [NAME]. The Clinical Physician Orders for Resident #2 showed no orders of jardiance or gabapentin. The Progress Note dated 11/3/25 at 7:30 AM for Resident #1 documented the following:Resident received wrong AM medications this AM. Spit out most of all medications. Received jardiance and gabapentin, but medications not ordered. Resident verbalizes understanding of receiving wrong medications. Denying pain and no signs of pain observed.Vitals within normal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to provide and maintain accurate resident records to reflect an incident occurring in the facility for 2 of 2 residents (Residents #2 and #4). The facility reported a census of 77 residents.Findings include: 1. The MDS assessment dated [DATE] for Resident #2 documented diagnoses of muscle wasting, repeated falls and disorientation. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, which indicated no cognitive impairment. Review of the untitled facility investigation dated 10/8/25 at 6:02 p.m. revealed an incident investigated by the Administrator involving the disappearance of $105 in cash from the pouch attached to Resident #2's walker. In an Interview on 12/30/25 at 2:01 PM, the Administrator stated that Resident #2 returned from the hospital and requested to speak with him. The Administrator went to the resident's room, where the resident reported that $105 was missing, consisting of one $100 bill and five $1 bills. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility policy, the facility failed to provide complete and appropriate incontinence care in a manner to prevent urinary tract infections for 1 of 3 residents observed (Resident #6). The facility reported a census of 80 residents.Finding include:The Minimum Data Set (MDS) assessment dated [DATE] for Resident #6 documented diagnoses of stroke, dementia and need for assistance with personal care. The MDS showed the Brief Interview for Mental Status (BIMS) score of 3, which indicated severe cognitive impairment.Observation on 10/29/25 at 11:04 AM revealed Staff A, Certified Nursing Assistant (CNA) and Staff B, CNA completed hand hygiene and donned gloves. Staff B removed the soiled brief, removed gloves, performed hand hygiene and donned gloves. Staff B then used cleansing wipes to wipe down the right and left side of the groin. Staff B obtained a new cleansing wipe, cleansed the entire groin, perineum area, shaft and around the urethral area of the penis. Staff B then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-27 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the Center for Medicare and Medicaid Services (CMS) Payroll Based Journal (PBJ) Staffing Data Report (October 1 - December 31) review, facility staffing reports review, and staff interviews, the facility failed to submit accurate staff reports for the PBJ Staffing Data Report. The facility reported a census of 81 residents. Findings include: The PBJ Staffing Data Report run date 3/13/25 for Quarter 1 2025 triggered for excessively low weekend staffing and one star staffing rating. Review of weekend staffing schedules for Quarter 1 months of October, November, and December revealed equal floor staffing during the week and the weekend. Decreased management staffing reported on the weekend. On 3/26/25 at 2:05 PM the Administrator stated Monday through Friday more management were present at the facility and the MDS Coordinator's hours went into floor staffing. The Administrator revealed the facility had 2 ADON's as well as a DON that works during the week. The Administrator said the DON was coming in to help with a few call in's on the weekend. The Administrator stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to revise and update care plans to include and address high risk medications and side effects to watch, PASARR recommendations, oxygen usage and fluid restrictions for 4 out of 20 sampled residents reviewed for comprehensive care plans (Resident #20, #45, #72 and #231). The facility reported a census of 87 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #20 documented diagnoses of anxiety disorder, depression and vascular dementia. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Review of Resident #20's March Medication Administration Record revealed the following orders: a. Sertraline (antidepressant medication) 1 tablet daily for depression with a start date of 11/17/24. b. Morphine Sulfate (opioid medication) three times daily for pain with a start date of 3/13/25. c. Haloperidol (antipsychotic medication) as needed for agitation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, document review, resident interview, staff interview, and policy review the facility failed to follow the menu and prepare food to meet the nutritional needs for 19 of 81 residents reviewed. The facility reported a census of 81 residents. Findings include: 1. Observation on 3/25/25 at 12:07 PM to 12:27 PM during continuous observation no wheat rolls were delivered with the first 18 plates served in the dining room. Review of a document titled Menu for the Week of 3/23/25 through 3/29/25 revealed that lunch on 3/25/25 consisted of BBQ pork, American fried potatoes, baked beans, wheat roll, and fresh orange slices. Interview on 3/25/25 at 1:01 PM with the Certified Dietary Manager (CDM) revealed her expectations would be for menus to be followed. 2. The Minimum Data Set (MDS) dated [DATE] for Resident #66 documented a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment. On 3/17/25 at 11:37 AM Resident #66 stated she is shy and ate in her room and she was the last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interview, and policy review the facility failed to provide food at an appetizing temperature to 4 of 5 residents reviewed ( Residents #4, #28, #36, and #50). The facility reported a census of 81 residents. Findings include: 1. Review of Resident #28's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. Interview on 3/16/25 at 3:09 PM with Resident #28 revealed the food is often cold when it should be hot. 2. Review of Resident #36's MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognition. Interview on 3/16/25 at 2:10 PM with Resident #36 revealed the food is cold. Resident #36 revealed the biscuits were cold that morning. 3. Review of Resident #50's MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognition. Interview on 3/17/25 at 10:50 AM with Resident #50 revealed the food has been cold several times instead of hot since Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review the facility failed to prepare, serve and distribute food in accordance with professional standards. The facility reported a census of 81 residents. Findings include: During the initial kitchen walk through on 3/16/24 at 11:45 AM it was observed that there were four drawers when first entering the kitchen by the coffee machine. Inside the drawers was noted to have multiple dark colored stains and miscellaneous debris along with lids for cups, and straws. During continuous observation on 3/25/25 from 12:07 PM until 12:24 PM it was observed that Staff P cook donned a glove on the left hand and then opened a bag with buns inside. Staff P then reached into the bag and removed a bun with the same gloved hand and placed the bun onto a plate for service. The glove was then doffed and hand hygiene was completed. During an interview on 3/25/25 at 1:01 PM with the Certified Dietary Manager (CDM) revealed her expectations would be for the kitchen area and drawers to be clean, and for staff to change gloves at the appropriate times.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, interview, and facility policy the facility failed to have the minimum number of required members for their quarterly Quality Assessment and Assurance (QAA) meetings. The facility reported a census of 87. Findings include: Review of the facility documentation titled Quality Assurance Committee Meeting Sign-In sheet date 11/12/24 lacked signatures of one other staff member present. Review of facility provided policy titled Quality Assurance and Performance Improvement (QAPI) Program- Governance and Leadership revised March 2020 the following individuals serve on the committee include the Administrator, Director of Nursing, Medical Director, Infection Preventionist and representative of other departments as requested by the Administrator. Interview on 3/27/25 at 2:44 p.m., with the Administrator revealed the appropriate number of staff should have been at the meeting as required.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Electronic Health Record (EHR) review, policy review, resident interview and staff interview the facility failed to provide appropriate infection prevention practices by not donning appropriate Personal Protective Equipment (PPE) and failed to provide appropriate infection prevention practices during administration of medications for 3 of 8 residents reviewed (Resident #51, #57, and #72). The facility reported a census of 81 residents. Finding include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #51 documented a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment. The MDS indicated Resident #51 received dialysis treatments. On 3/16/25 at 1:42 PM Resident #51 stated staff never wear gowns in her room when they provide personal care for her. Review of Resident #51's Medication Administration Records - Treatment Administration Records documented a Physician's Order for enhanced barrier precautions due to dialysis port every shift ordered 9/12/2024. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, document review, and staff interview the facility failed to provide training to their staff that at a minimum educates staff on activities that constitute abuse, neglect, exploitation, and misappropriation of resident property and procedures for reporting incidents of abuse, neglect, exploitation, or the misappropriation of resident property. The facility reported a census of 81 residents. Findings include: On [DATE] at 10:34 AM Staff A, Regional Nursing Consultant stated after Staff B, Registered Nurse (RN) was suspended. Staff A explained it was identified that Staff B's training for dependent adult abuse / mandatory reporter expired and the facility did not want him to complete the course during suspension. On [DATE] at 1:47 PM the Administrator stated the facility's expectation was that the training for mandatory reporters would have been completed prior to the expiration date unless the staff was suspended. The Administrator acknowledged that Staff B's mandatory reporter training was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review, staff interviews, resident interview and policy review the facility failed to provide an opportunity for bath or shower to 1 of 4 residents reviewed (Resident #21). The facility reported a census of 81 residents. Finding include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #21 documented a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment. On 3/17/25 at 10:14 AM Resident #21 stated that his doctor recommended baths Sunday, Monday, Wednesday and Friday. Resident #21 revealed he would like a bath 4 times a week. Resident #21 said he had told staff at the facility that he wanted a bath 4 times a week. Resident #21 stated the Administrator asked him why he needed it 4 times a week. Resident #21's MDS dated [DATE] indicated independence with bathing. Review of Resident #21 Medication Administration Record - Treatment Administration Record (MAR-TAR) documented a Physician's Order for showers only, not tubs or hot tubs. Give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy review, the facility failed to provide adequate nursing supervision to prevent falls for 1 of 3 residents reviewed (Resident #231). The facility reported a total census of 87 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #231 documented diagnoses of unsteadiness on feet, need for assistance with personal care and repeated falls. The MDS showed a Brief Interview for Mental Status (BIMS) score of 15 which indicates no cognitive impairment. Review of facility provided document titled Incidents by Incident Type dated 3/26/25 revealed Resident #231 had witnessed fall incidents on 12/7/24, 12/13/24 and 12/16/24. Review of the Care Plan with a cancelled date of 3/10/25 revealed the following information: a. Lacked interventions to prevent further falls on 12/7/24 and 12/13/24. b. Ambulation/Mobility 2 assist with gait belt and 1 assist with mobility in my room using bilateral platform walker with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to identify non-pharmacological interventions related to high risk medications in 1 out of 5 sampled residents reviewed (Resident #20). The facility reported a census of 87 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #20 documented diagnoses of anxiety disorder, depression and vascular dementia. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Review of Resident #20's March Medication Administration Record revealed the following orders: a. Sertraline (antidepressant medication) 1 tablet daily for depression with a start date of 11/17/24. b. Morphine Sulfate (opioid medication) three times daily for pain with a start date of 3/13/25. c. Haloperidol (antipsychotic medication) as needed for agitation with a start date of 3/19/25. d. Lorazepam (anti-anxiety medication) twice daily for anxiety with a start date of 3/6/25. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, resident family interviews, staff interview, electronic health records (EHR), document review and policy review the facility failed to maintain medical records on each resident that were complete and accurate by failing to document a fall in the electronic health records and not keeping an accurate up to date resident inventory list for 2 of 8 residents reviewed (Resident #21 and #231). The facility reported a census of 81 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #21 documented a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment. On 3/17/25 at 10:16 AM Resident #21 stated he told a nurse he was missing a hearing aid and the nurse asked if he looked under his bed but the hearing aid was never found. Resident #21 stated he took the hearing aid out and went to bed. Resident #21 stated he took both out with one hand and laid them on the table then in the morning one was there and the other was not. Resident #21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, hospital staff, staff and family interview the facility failed to follow physician's orders for 1 of 3 (Resident #1) residents reviewed. The facility also failed to appropriately enter a physician's order in to the Electronic Health Record (EHR) for 1 of 3 (Resident #2) residents reviewed. The facility reported a census of 76 residents. Findings include: 1. According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 4/19/24, Resident #1's cognitive skills for daily decision-making skills was not assessed. Resident #1 utilized a wheelchair and was frequently incontinent of urine and bowel. The MDS listed the following diagnoses: dementia, urinary tract infection (UTI), depression, autoimmune hepatitis, lymphedema, and pulmonary hypertension. The Care Plan focus area with an initiation date of 11/14/22 documented Resident #1 has a UTI related to incontinence of urine and stool. The care plan instructed staff to administer her antibiotics as ordered. The Care Plan focus area with an initiation date of 12/18/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, resident, staff and hospital staff interview and policy review the facility failed to ensure 1 of 3 residents (Resident #2) reviewed were assisted with cleaning their dentures and that her peri-area was adequately cleansed appropriately prevent moist associated skin damage (MASD). The facility reported a census of 76 residents. Findings include: According to a quarterly MDS assessment tool with a reference date of 5/1/24, documented Resident #2 had a BIMS score of 13, suggesting no cognitive impairment. The MDS listed the following diagnoses for Resident #2: stroke, anemia, peripheral vascular disease, renal failure, dementia, hemiplegia/hemiparesis, and depression. The Care Plan focus area with an initiation date of 11/16/23 documented she required the assistance of one staff for toileting and personal hygiene. The Care Plan focus area with an initiation date of 12/4/23 instructed staff to assist Resident #2 with oral care to reduce irritation from food. Review of the Fire Rescue Patient Care Report dated 7/17/24 documented when the Emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review the facility failed to ensure all residents had their call light within reach in their rooms for 1 of 1 resident reviewed, (Resident #31). The facility reported a census of 68 residents. Findings include: 1. Observation on 6/3/24 at 11:51 a.m., Resident #31 ' s call light over the end of the bed Resident #31 is unable to reach the call light. 2. Observation on 6/5/24 at 10:08 a.m., Resident #31 ' s call light laying across the end of the bed. Resident #31 is unable to reach the call light. 3. Observation on 6/6/24 at 9:46 a.m., Resident #31 ' s call light laying at the end of the bed. Resident #31 is unable to access the call light. Review of the facility provided policy titled Answering the Call Light with a revision date of March 2021 revealed when the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. Interview on 6/6/24 at 10:11 a.m., with Regional Nurse Consultant revealed she would expect the staff to have the call light within reach for Resident #31 even though she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview and facility policy, the facility failed to ensure bed hold notice was sent to resident and or the resident's responsible person after giving a verbal consent when residents transferred out of the facility for 1 of 3 residents reviewed, (Residents #18). The facility reported a census of 68 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #18 documented diagnoses of heart failure, diabetes mellitus and asthma. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. Interview on 6/3/24 at 2:32 p.m., with Resident #18 revealed he went to the hospital and got a bill that he was unaware of. Resident #18 revealed the facility called his sister and she gave a verbal to hold the bed but was unaware of what the cost was for each day the bed was held. Resident #18 further revealed he nor his sister ever seen a bed hold form from his hospitalization. Review of Resident #18 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review the facility failed to resubmit Preadmission Screening and Resident Review (PASRR) after a 180 day short stay approval expired on [DATE] for 1 of 1 residents reviewed for PASRR requirements, (Resident #45). The facility reported a census of 68 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #45 documented diagnoses of depression, anxiety disorder, post traumatic stress disorder (PTSD), bipolar disorder and homelessness. The MDS showed a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. Review of the clinical record revealed a Notice of PASRR Level II Outcome dated [DATE] revealed the PASRR determination was a short term approval with specialized services- limited time with an expiration date of [DATE]. Review of the clinical record revealed a Notice of PASRR Level I Outcome dated [DATE] was the next PASRR competed with determination PASRR Level I Determination of Level I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interviews the facility failed to provide professional standards of care by not following physician orders and by not entering orders into the electronic health record for 1 of 21 residents reviewed, (Resident #36). The facility reported a census of 68 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #36 documented the Brief Interview for Mental Status (BIMS) score of 15 which indicated no cognitive impairment. The MDS diagnosis included unsteadiness on feet, need for assistance with personal care and muscle atrophy. Observation on 6/3/24 at 3:17 PM showed Resident #36 wearing a right foot cam boot while ambulating the hall. In an interview on 6/3/24 at 3:33 PM, Resident #36 explained that she fractured her ankle as a result of fall. Resident #36 reported that she wore another ankle brace inside the boot. When asked how long she had to wear the boot and brace, Resident #36 stated that she didn' t know. When asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, the facility failed to notify the primary care provider (PCP) for worsening of a deep tissue injury (Resident #16) as well a delay in initiating wound care treatment on a newly identified deep tissue injury (#4) for 2 of 4 resident identified with a pressure injury. The facility reported a census of 68. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] documented Resident #16 had a Brief Interview for Mental Status (BIMS) of 12 indicating a moderate cognitive impairment. The MDS further indicated Resident #16 is at risk for developing pressure injuries but did not have any unhealed pressure injuries. The Care Plan dated 4/17/24 included a new skin injury to the left second toe. Clinical record review showed staff notified the PCP of a new skin impairment on 4/2/24, which was classified as a deep tissue injury (DTI). Orders received from the PCP were to Monitor left 2nd toe. Notify PCP if worsens. Staff completed weekly assessments to the area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to properly use a mechanical lift, low bed positions and ensure proper footwear and gait belt used to avoid hazards and prevent accidents for 3 of 21 residents reviewed, (Resident #6, #63 and #74). The facility reported a census of 68 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #6 documented the Brief Interview for Mental Status (BIMS) score of 5 which indicated severe cognitive impairment. The MDS showed Resident #6 dependent on staff for transfers from bed to chair. The MDS diagnoses included hemiplegia, cerebral vascular disease, and muscle weakness. Review of the Care Plan last revised on 5/16/24 for Resident #6 identified the facility failed to update the care plan to reflect the use of a mechanical lift for transfers. Observation on 6/4/24 at 3:10 PM revealed Staff A, Certified Nurse's Aide (CNA), and Staff C, CNA used a mechanical lift to transfer Resident #6 from the bed to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to update and liberalize a diet order, as discussed during a Standards of Care meeting (SOC) to improve nutritional intake, for 1 of 1 residents reviewed (Resident #66). The facility reported a census of 68. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #66 had a Brief Interview for Mental Status (BIMS) of 5 indicating a severe cognitive impairment. The MDS noted Resident #66 as having a one stage 2 pressure injury. Resident #66's Care Plan noted the pressure injury as well chronic pain and a dementia diagnosis. For diabetes management, Resident #66 was care planned for a control carb small portion diet. Clinical record review indicated the physician ordered a regular diet with small portions upon facility admission on [DATE] due to a diabetes diagnosis. A nutritional supplement was initiated due to pressure ulcers and trending sub-optimal appetite. The Registered Dietitian (RD) documented a significant weight loss at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and staff interview, the facility failed to follow the prescribed oxygen order for 1 of 2 residents reviewed, (Resident #16). The facility reported a census of 68. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #16 had a Brief Interview for Mental Status (BIMS) of 12 indicating a moderate cognitive impairment. The MDS classified Resident #16 as having medically complex conditions, which include chronic kidney disease, heart failure, and respiratory failure. The use of respiratory/oxygen therapy identified but zero days listed as the number of days the therapy was administered for at least 15 minutes within the seven-day reporting period. Resident #16's Care Plan was updated on 5/2/24 and included a new focus for chronic respiratory failure. Interventions included administering oxygen as ordered, monitor for signs/symptoms of respiratory distress, report to the physician as needed, and the use of oxygen at 1-5 liters per nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff documentation, staff interview, policy review, and observations, the facility failed to ensure the blade on the manual can opener in the kitchen was clean and free of residue to reduce the risk of bacteria growth and cross contamination. The facility reported a census of 68 residents. Findings include: The blade on the manual can opener was assessed on 6/3/24 during the initial kitchen tour. It was a blackish color with a small to moderate amount of residue. The blade was assessed again on 6/5/24 and found to be in the same condition. The Certified Dietary Manager was alerted and the entire arm of the can opener, which included the blade, was put through the dish machine to be cleaned. The blade was visible cleaner afterwards with no signs of residue. The Certified Dietary Manager (CDM) and the Registered Dietitian (RD) were interviewed on 6/5/24 at 12:30 pm. Documented daily cleaning schedule logs for May '24 and Jun '24 show the can open was checked off as cleaned. The CDM and RD both explained the employee wiped down the top and sides of the can opener arm but did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews and policy reviews, the facility failed to provide proper hand hygiene after catheter care and medication administration for 2 of 21 residents reviewed, (Resident #21 and #74). The facility reported a census of 68 residents. 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #74 documented the Brief Interview for Mental Status (BIMS) score of 6 which indicated severe cognitive impairment. The MDS showed Resident #74 used a walker and wheelchair for mobility and required partial or moderate assistance for bed to chair transfers. The MDS diagnoses included dementia, heart failure and renal insufficiency. Observation on 6/4/24 at 3:05 PM of Resident #74 showed Staff A, Certified Nursing Assistant (CNA) applied personal protective equipment including goggles, gown, mask and gloves. Staff A cleansed Resident #74 ' s groin folds, penis, and catheter tubing. Staff A then removed soiled gloves, discarded gloves, and failed to perform hand hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record and policy review, the facility failed to provide professional standards of care by following physician ordered wound treatment for 1 of 4 residents reviewed (Resident #24). The facility reported a census of 70 residents. Findings include: According to the MDS dated [DATE], Resident #24 had a BIMS score of 14 (intact cognitive ability). She was totally dependent on staff for toileting, lower body dressing and bathing. Her skin conditions included Moisture Associated Skin Damage (MASD) and she was on diuretic therapy related to edema. Diagnoses included heart failure, chronic kidney disease, metabolic encephalopathy. The Care Plan updated on 1/17/24 indicated that staff were to monitor her legs for skin changes and report to the nurse. She required 2 staff for bed mobility and used a bedpan for bowel movements. She was at risk for potential infection related to an indwelling catheter. Staff were directed to use enhanced barrier precautions when performing high-contact care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to reposition residents according to their needs for 2 of 3 residents reviewed (Resident #2 & Resident #15). The facility reported a census of 70 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #2 was unable to participate in a Brief Interview for Mental Status (BIMS) assessment, indicating that she was rarely/never understood. The resident had a pressure ulcer/injury over a bony prominence. His diagnoses included: Peripheral Vascular Disease, renal insufficiency, arthritis, osteoporosis, and Alzheimer's Disease. The Care Plan revised on 2/15/23 showed that Resident #2 had a history of a stroke and was nonverbal. She did not ambulate and required 2 staff assistance for bed mobility. She was at risk for pressure ulcers, staff were to monitor the sacrum after cares and ensure that the dressing was in place. A review of the Orders tab in the electronic medical record showed an order dated 3/25/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review the facility failed to use adequate infection control measures to mitigate the spread of pathogens for 2 of 4 residents reviewed (Resident #5 and Resident #24). The facility reported a census of 70 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #5 had a Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive ability). The resident had functional limitations in range of motion and used a wheel chair. Resident #5 was totally dependent on staff for sit to stand, transfers, toilet transfer, and she had an indwelling catheter. The Care Plan updated on 4/23/24, indicated that Resident #5 had skin and soft tissue cellulitis infection on her leg. Staff were directed to administer medications and treatments as ordered. The resident was at risk for potential infection related to indwelling catheter and chronic wounds, staff were to use enhanced barrier precautions when performing high-contact care activities.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-28 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility personnel record review, resident, and staff interviews, the facility failed to consistently answer call lights within a reasonable amount of time (defined as 15 minutes or less). Residents reported they had to wait over 15 minutes for someone to answer their call light for 6 out 6 residents reviewed (Residents #17, #18, #19, #20, #21, #22). Findings included: The Grievance/Investigation Form dated 12/6/23 completed for Resident #20 by a staff member documented the following: On 11/29/23 Resident #20 turned on the call light at 6:15 PM. At 7:00 PM Resident #20's daughter went to the nurses' station to ask for help. The nurse told her they were in the middle of report, they didn't have time. The Grievance/Investigation Form dated 12/10/23 completed by Resident #21 reported the staff left her on the toilet from 5:00 AM to 9:30 AM. Resident #21 explained the staff told her, he needed assistance from another person to get her up. The Grievance/Investigation Form dated 1/16/24 completed for Resident #18 by a staff member indicated he had a concern with call light times.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-28 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility record review, the facility failed to sustain an effective quality assurance and performance improvement plan (QAPI) program in place to assist in the provision of quality care for residents. The facility identified a census of 78 residents. Findings included: Per the Iowa Department of Inspections, Appeals, and Licensing (IDIAL) website reflect survey results for 3/30/23. The facility received the following violations on their recertification visits: a. F550 Resident Rights/Exercise of Rights b. F658 Services Provided Meet Professional Standards c. F677 ADL Care Provided for Dependent Residents d. F684 Quality of Care e. F689 Free of Accident Hazards/Supervision/Devices f. F695 Respiratory /Tracheostomy Care and Suctioning g. F725 Sufficient Nursing Staff h. F804 Nutritive Value/Appear, Palatable/Prefer Temp i. F809 Frequency of Meals/Snacks at Bedtime j. F812 Food Procurement, Store/Prepare/Serve-Sanitary k. F842 Resident Records - Identifiable Information Per the IDIAL website the survey results dated 10/24/23 listed the repeated violations that occurred on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, infection control policy, clinical record review and staff interview, the facility failed to complete hand hygiene while providing incontinence care for 2 of 3 residents observed. In addition, the facility failed to pass food in a sanitary manner. The facility reported a total census of 78 residents. Findings include: 1. Observation on 2/21/24 at 11:51 AM, of Staff I, Certified Nursing Assistant (CNA), and Staff J, Certified Medication Assistant (CMA), assisted Resident #14 with perineal care. Staff J performed hand hygiene and applied clean gloves. Staff J with gloves on took out a package of wipes and laid them on the bed, while they wore the same gloves, she moved the bed out to be able to get behind to assist Staff I. Without hand hygiene or applying new gloves, Staff J removed Resident #14's the pillow from under her legs, then opened the closet, removed a clean pair of shorts, and then closed the closet doors. Without hand hygiene or changing their gloves, Staff J rolled Resident #14 to her side by putting one hand on her shoulder and on her right hip…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. On [DATE] at 11:51 AM, observed Staff I, Certified Nursing Assistant (CNA), and Staff J, Certified Medication Assistant (CMA), assist Resident #14 with perineal care. At the start of the observation noted the curtain open approximately 15 inches. The curtain remained open during the entire observation. Interview on [DATE] at 1:19 PM, Resident #14 revealed she didn't even notice the curtain open. Resident #14 revealed it happened all the time and she has gotten used to it. The Resident Rights policy revised [DATE] instructed employees to treat all residents with kindness, respect and dignity. The policy continues federal and state laws guarantee certain basic rights to all residents of the facility. The rights include the resident's rights to privacy. 3. Interview on [DATE] at 3:46 PM, Resident #15 said she would like to have 3 baths a week. Resident #15 reported she has asked the facility several times to have 3 baths a week and the facility told her she couldn't have 3 baths a week without a doctor's order.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to notify the physician the resident continued to refuse supplements, resulting in a continued to lose weight for 1 of the 3 residents reviewed (Residents #5). Findings include: The Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating no cognitive impairment. The MDS included diagnoses of cancer, anemia, need for assistance with personal care. The SPN - Dietary Note dated 5/3/23 at 10:28 AM, indicated Resident #5 had a significant weight loss of 5.8% since admission, but weight remains appropriate. Resident #5 didn't take supplements at that time. The facility notified the primary care provider (PCP) on Resident #5's weight loss and recommended to start 206 juice 180 cubic centimeters (cc) daily. The Encounter Note dated 5/10/23 indicated the PCP saw Resident #5. She had a low body mass index (BMI) of 29.6, with a reduction of 5.8% of her weight. Start on 180 cc of a juice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility record review, family and staff interviews and policy review the facility failed to ensure people could file a grievance form without fear. In addition, the facility failed to follow-up on all grievances. Findings include: During a confidential interview on 2/20/24 at 3:04 PM, a former resident's family member (FM) explained she had a concern that her mother didn't get a bath. The FM reported she told the facility staff her family member didn't receive her bath and the facility staff told her they didn't have enough staff to give her the bath. The family member added she filled out a grievance form in November 2023 while visiting the facility. She voiced concerns about being afraid if the staff saw her put the grievance form in the box, they would take it out of the box. She explained that during that time she watched to make sure no staff watched her when she placed the grievance into the box. She explained the facility never called her or followed up with her on that grievance. She explained that during her family members time there she had filed other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to refer 1 resident with a negative Level I result for the Preadmission Screening and Resident Review (PASRR), later identified with newly evident or possible serious mental disorder, intellectual disability, or other related condition, to the appropriate state-designated authority for Level II PASRR evaluation and determination for 1 out of 1 resident (Resident #1) reviewed for PASRR requirements. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 2 indicating severe cognitive impairment. The MDS included diagnoses of Parkinson's Disease, repeated falls, need for assistance with personal care. The MDS lacked psychiatric or mood disorders. Resident #1's PASRR Level 1 dated 11/16/22 listed a Notice of no PASRR Level II required. The PASRR Level I screen remains valid for their stay at the nursing facility and should be transferred with them if they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interview the facility failed to revise a resident's Care Plan to include appropriate interventions for a cognitively impaired resident to prevent repeated falls and injuries for 1 out of 3 residents reviewed (Resident #6). Findings included: 1. The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6's cognitive skills for daily decision making as moderately impaired. The MDS included diagnoses of Parkinson's Disease, dysphagia (difficulty swallowing), altered mental status, and repeated falls. Resident #6's Incident Reports from a look back period starting 8/20/23 reflected she fell 38 times. Resident #6's Incident Reports reflected the following predisposing factors for falls: a. 9/16/23 at 10:15 PM: gait imbalance, weakness, ambulating without assist b. 9/18/23 at 8:15 PM: confused, impaired memory c. 9/18/23 at 9:21 PM: confused, impaired memory d. 9/18/23 at 9:35 PM: confused, impaired memory e. 9/25/23 at 11:00 PM: confused f.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to pass medications as ordered by the physician for 2 of 21 residents reviewed (Resident #5 and #11). Findings include: 1. Resident #5's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating no cognitive impairment. The MDS included diagnoses of cancer, anemia (low blood iron), need for assistance with personal care. The Incident, Accident, Unusual Occurrence Note dated 11/6/23 at 6:34 AM, indicated that Resident #5 didn't receive her night dose of tramadol. While completing the morning narcotic count, the staff saw the scheduled tramadol signed off but not punched out of the medication card for bedtime. Resident #5 rested quietly and denied complaints. Resident #5's November 2023 Medication Administration Record (MAR) include an order dated 5/22/23 for tramadol 50 milligrams (MG) tablet. Give 0.5 tablet by mouth 2 times a day for pain. - The MAR included documentation indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview, and facility policy review the facility failed to give a bath twice a week and/or per the resident's preference for 3 of 3 residents reviewed for bathing (Resident #3, #7 and #9). Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score not completed. Resident #3 required supervision or touching assistance for tub or shower transfer and substantial assistance with showering or bathing self. The MDS included diagnoses of hypertension (high blood pressure), morbid obesity due to excess calories (extremely overweight), and chronic kidney disease. Interview on 2/27/24 at 12:27 PM, Resident #3 reported he didn't get his 3 baths a week and he missed baths consistently. Resident #3's Care Plan included an Intervention dated 8/7/23 to give him a bath 3 times a week. Resident #3's Task List indicated he received a shower and bathed himself on Tuesdays and Fridays. Resident #3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy the facility failed to complete assessment and interventions for the necessary care and services, to maintain the residents' highest practical physical well- being. Clinical record review revealed the nursing staff failed to complete vital signs and neurological assessments for 1 out 3 residents reviewed for falls (Resident#6). Findings included: The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6's cognitive skills for daily decision making as moderately impaired. The MDS included diagnoses of Parkinson's Disease, dysphagia (difficulty swallowing), altered mental status, and repeated falls. Resident #6's Incident Reports from a look back period starting 8/20/23 reflected she fell 38 times. The review of Resident #6's clinical record and Incident Reports reflected the facility failed to complete vital sign assessments for the following falls: a. 9/7/23 at 10:42 AM b. 9/13/23 at 3:49 PM c. 9/18/23 at 9:20 PM d. 9/18/23 at 9:35 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide a restorative program to a resident with mobility concerns for 1 of 3 residents reviewed (Residents #7). Findings include: The Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score not completed. Resident #7 is dependent on staff for tub or shower transfers and is dependent on staff for showering or bathing self. The MDS included diagnoses of Alzheimer's Disease, aphasia (loss of ability to understand or express speech), and need for assistance with personal care. Review of Resident #7's Care Plan lacked information regarding range of motion. The Follow Up Question Report for the dates of 12/1/23 - 12/31/23 directed staff to provide Resident #7 restorative of passive range of motion (PROM) to her bilateral upper extremities (BUE) and bilateral lower extremities (BLE) exercises 7 times a week. - The form listed the response on 12/6/23 and 12/14/23 as not applicable - The form lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident observations, resident record reviews and interviews the facility failed to prevent pain during medical procedures for 1 out of 1 resident (Resident #13) reviewed. Findings include: Resident #13's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score not completed. The MDS included diagnoses of coronary artery disease (decreased blood flow due to the heart caused by a buildup in the arteries), heart failure, diabetes mellitus, and depression. Interview on 2/21/24 at 10:37 AM, Resident #13 explained someone changed his catheter recently, but didn't remember the exact date. Resident #13 described Staff EE, Licensed Practical Nurse (LPN) as horrible. He explained during the procedure he had the worst pain he ever had in his entire life. Resident #13 explained Staff EE inserted the catheter and when they started to inflate the balloon he started having pain. Resident #13 told Staff EE to stop, but they continued to inflate the balloon with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record and staff interview, the facility failed to ensure a resident had an adequate diagnosis for psychotropic medications for 1 of 3 resident's reviewed (Resident #1). Findings included: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 2, indicating severe cognitive impairment. The MDS included diagnoses of cancer, Parkinson's Disease and repeated falls. Resident #1's Medical Diagnosis list, listed the principal diagnosis of Parkinson's Disease. The list lacked diagnoses related to mental health disorders. The untitled physician notification dated 3/26/23 indicated someone from the facility notified Staff W, Nurse Practitioner, Certified (NP-C), they found Resident #1 on the floor in his room. The situation appeared as Resident #1 slid out of his recliner. He suffered a 0.5-centimeter (cm) laceration to the top of his head. Staff W responded with an order for Zyprexa (olanzapine) 5 milligrams (mg) 1 tab by mouth.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record, facility policy, Medline Plus, and staff interview, the facility failed to administer medications in the correct form and 1 hour or more before a meal for 1 of 7 residents reviewed (Resident #16). Findings include: During an observation on 2/22/24 at 9:30 AM, Staff A, Licensed Practical Nurse (LPN), reported Resident #16 had an order to crush medications. Staff A crushed the medications and administered them to Resident #16 with chocolate pudding as he sat in the dining room eating breakfast. Resident #16 received the following medications: a. Bumex (treats excess fluid in the body) 1 milligram (mg). b. Ferrous Sulfate (iron supplement) 325 mg. c. Levothyroxine (treats underactive thyroid) 225 mg. The Clinical Record lacked an order to crush Resident #16's medications or he could receive his levothyroxine 1 hour or less before his meal. The Federal government web site, https://medlineplus.gov/druginfo/meds/a682461.html, revised 2/15/19 and accessed 2/22/24 included the following instructions for the use of levothyroxine: a. Take levothyroxine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility record, pharmacy record, and staff interviews, the facility failed to keep narcotic medication secure to prevent diversion. The facility reported 78 residents. Findings include: 1. In a concurrent interview and observation on 2/22/24 at 11:10 AM, the medication cart contained a drawer containing glucometer (blood sugar testing) equipment with 3 orange medication tablets lying next to an empty clear disposable medication cup. Staff A, Licensed Practical Nurse (LPN), reported that she will dispose of the 3 orange medication tablets immediately and placed them in the sharp's container on the medication cart. The Storage of Medications Policy dated November 2020 directed the following: a. Drugs and biologicals are stored in the packaging, containers or other dispensing systems in which they are received. b. The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. In an interview on 2/22/24 at 11:10 AM, when asked if it was acceptable that loose medication tablets be stored in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0774 — isolated
    Help the resident with transportation to and from laboratory services outside of the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, facility policy review, resident, staff, and medical facility interviews, the facility failed to ensure 2 out of 2 residents reviewed (Resident #3 and Resident #13) received transportation to their appointments, causing them to have to be rescheduled. Findings included: 1. The Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score not completed. The MDS included diagnoses of hypertension (high blood pressure), morbid obesity due to excess calories and chronic kidney disease. Interview on 2/17/24 at 12:27 PM, Resident #3 explained he had an appointment scheduled for that day, but it got rescheduled until next week. Resident #3 explained he didn't know they changed his appointment time, but it frustrated him as he had things that he liked to get done but it seemed he had issues with his ride a lot. There are a lot of times when they have to reschedule his appointment due to rides. The facility told him the Veterans Administration (VA) is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, facility policy and procedures, the facility failed to provide adequate transfers for 2 out of 3 residents observed to ensure a safe transfer according to the facility policy (Resident #17 and Resident #20). The facility also failed to implement effective interventions to prevent multiple falls involving a wheelchair and self-transfer for 1 out of 3 residents reviewed (Resident #13). Findings included: 1. Resident #17's Minimum Data Set (MDS) assessment dated [DATE] identified the Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated Resident #17 required assistance of two persons for transfers, toilet use, and personal hygiene. The MDS included diagnoses of a fracture of the right ankle and polyneuropathy (damage to multiple nerves of the peripherals). The assessment reflected that Resident #17 fell in the previous month and six months before her admission to the facility. The Physician's Order dated 9/27/23 directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-24 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident, and staff interviews, the facility failed to provide enough staff to meet the needs of the residents who resided in the facility for 4 out of 8 residents reviewed (Residents #3, #4, #9, and #10). Residents reported that the staff could not answer their call light within 15 minutes due to the lack of staff. Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated that Resident #3 required limited assistance of one staff for bed mobility, transfers, dressing, and personal hygiene, and extensive assistance for toileting. The MDS included diagnoses of stroke, left side paralysis, seizure disorder, anxiety disorder, depression, bipolar disorder (mental health disorder affecting mood) and Post-Traumatic Stress Disorder (PTSD). In an interview on 10/10/23 at 10:30 AM Resident #3 stated that call light response times were a problem. He stated that the night before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record and policy review, and resident, staff, and pharmacy interview, the facility failed to obtain and provide routine and emergency drugs for 4 out of 4 residents reviewed (Residents #3, #4, #8, and #9). The facility reported a census of 81 residents. Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated that Resident #3 required limited assistance of one staff for bed mobility, transfers, dressing, and personal hygiene, and extensive assistance for toileting. The MDS included diagnoses of stroke, left side paralysis, seizure disorder, anxiety disorder, depression, bipolar disorder (mental health disorder affecting mood) and Post-Traumatic Stress Disorder (PTSD). In an interview on 10/10/23 at 10:30 AM, Resident #3 stated that the facility had ran out of some of his medications several times and he has had to go without. Resident #3's June 2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-24 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy, resident and staff interviews, the facility failed to ensure food preferences were honored for 5 out of 7 residents (Residents #3, #4, #8, #9 & #23). This deficient practice had the potential to result in decreased intake for the residents. The facility reported a census of 81 residents. Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. In an interview on 10/10/23 at 10:30 AM, Resident #3 stated that if you don't like what you are served at meals, you don't eat. He stated that they used to get a menu to choose from, but the facility stopped doing it that way. He reported that residents were told that October 1st they would be able to choose what they wanted again, but it hasn't happened. The chart review revealed Resident #3 the following weights a. 5/29/23, 322.8 pounds b. 10/1/23, 287.0 pounds c. 10/23/23, 280.0 pounds which is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-24 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interview, facility identified meal times and facility policy review, the facility failed to meet the resident's preferences regarding meal times for 4 out 6 residents reviewed (Residents #3, #9, and #23). In addition, the facility failed to provide afternoon and bedtime snacks on a routine basis. Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. In an interview on 10/10/23 at 10:30 AM, Resident #3 stated that he eats in his room per his preference. He stated meal times are 8:00 AM, 12:00 PM, and 5:00 PM. He stated that many times he doesn't get his lunch until 1-1:30 PM and supper 7-7:30 PM. On 10/11/23 at 10:10 AM observed a paper with meal times posted in the dining room by the kitchen door. The times listed breakfast at 7:30 AM, lunch at 12:00 PM, and supper at 5:30 PM. In an interview on 10/18/23 at 4:15 PM, Resident #3 reported that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and facility policy review, the facility failed to display respect and dignity for 1 out of 3 residents (#22) who required assistance with eating. Findings include: 1. Resident #22's Minimum Data Set (MDS) assessment dated [DATE] identified the presence of short and long-term memory impairment. The MDS indicated that Resident #22 required extensive assistance of two or more persons with bed mobility, transfers, dressing, eating, personal hygiene, and toilet use. The MDS also indicated that Resident #22 could not ambulate or propel her wheelchair. The MDS included diagnoses of severe unspecified dementia, dependence on wheelchair, need for assistance with personal care, cognitive communication deficit, anxiety disorder, Parkinson's disease, Alzheimer's disease, aphasia (difficulty speaking), and right sided hemiplegia (paralysis). Resident #22's Care Plan Focus revised 2/15/23 listed that she had a history of a stroke and did not speak. Resident #22's Care Plan Focus dated 5/12/23 reflected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to notify the physician of a significant change in condition and when a resident refused to follow physician orders for 1 of 3 residents reviewed (Resident #6). The facility failed to report the following: 1. Notify the Physician of a weight gain of 3 pounds in one day. 2. Notify the Physician when Resident #6 refused to wear TED hose (specialized stockings to prevent clots and swelling). 3. Notify the Physician when Resident #6 refused to wear CPAP machine (Continuous Positive Airway Pressure) (machine used to keep airways open while asleep) Findings include: Resident #6's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMs) score of 15, indicating intact cognition. The MDS identified Resident #6 required supervision and assistance from one person with transfers and supervision. In addition, she required assistance from two persons with bed mobility and toilet use. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and resident and staff interviews, the facility failed to meet professional standards by failing to administer medications as prescribed by the physician for 3 out of 5 residents reviewed (Residents #3, #6, and #8). The facility reported a census of 81 residents. Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS also revealed diagnoses of seizure disorder, anxiety disorder, depression, bipolar disorder and Post Traumatic Stress Disorder (PTSD). In an interview on 10/10/23 at 10:30 AM, Resident #3 stated that he often received his medications late. He stated medication times are 8:00 AM, 12:00 PM, 4:00 PM, and 8:00 PM. Resident reported that over the weekend he received his 4:00 PM medication at 7:30 PM. 2. Resident #8's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognition. The MDS also revealed diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility chart review, resident and staff interview, and policy review, the facility continued to fail to provide bathing or showering per resident preference for 1 of 7 residents reviewed (Residents #4). Findings include: Resident #4's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognition. The MDS also revealed the resident needed limited assistance of one staff member for bed mobility, transfer, dressing, toilet use, and personal hygiene. It further revealed diagnoses of cancer, coronary artery disease, heart failure, diabetes, anxiety disorder, depression, and asthma. In an interview on 10/10/23 at 1:50 PM, Resident #4 stated that he is often skipped on bath days. He stated he was supposed to get a whirlpool bath this morning right after breakfast, but they brought him back to his room instead. He stated that this is not the first time it's happened. Facility record review of Tasks revealed that resident's preferred bathing days were Tuesday and Friday. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to assess and provide interventions necessary for the care and services, to maintain the residents' highest practical physical well-being for 2 of 4 residents reviewed (Residents #6, #13). The facility failed to assess/document skin impairments for Resident #6 and a fall for Resident #13. Findings include: 1. Resident #6's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMs) score of 15, indicating intact cognition. The MDS identified Resident #6 required supervision and assistance from one person with transfers and supervision. In addition, she required assistance from two persons with bed mobility and toilet use. The MDS identified ambulation in the room or the hallway did not occur during the assessment period. The MDS included diagnoses of anemia (low iron in the blood), heart failure (impaired pumping of the heart causing an overload of fluid), hypertension (high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, observations and policy review, the facility failed to provide appropriate oxygen services for 2 of 4 resident (Residents #6, #11) reviewed for respiratory services. The facility reported a census of 81 residents. Findings include: 1. Resident #6's Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMs) score of 15, indicating intact cognition. The MDS identified Resident #6 required supervision and assistance of one person with transfers and supervision and assistance of two with bed mobility and toileting. The MDS identified ambulation in the room or the hallway did not occur during the assessment period. The MDS included diagnoses of anemia, heart failure, hypertension, renal failure, diabetes mellitus, depression, chronic lung disease, respiratory failure and morbid obesity. The MDS identified Resident #6 was receiving oxygen therapy while a resident at the facility. The July 2023 Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy, and procedures, resident and staff interviews, the facility failed to identify, intervene and alleviate physical pain in a timely manner for 1 out of 2 residents reviewed for neglect (Resident #18). Findings included: 1. Resident #18's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date to the facility as 10/12/23 from a short-term general hospital. The Care Plan dated 10/12/23 reflected that Resident #18 suffered from acute pain related to shingles (otherwise known as herpes simplex). The Interventions instructed staff to anticipate the need for pain relief and respond immediately to any complaint of pain. In addition, the Interventions instructed the staff to monitor, document, and report to the nurse as needed with complaints of pain or requests of pain management. Resident #18's October 2023 Medication Administration Record (MAR) included the following orders dated 10/12/23: a. Valacyclovir 1 gram tablet ordered daily for herpes simplex.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinic record review, and policy review, the facility failed to administer insulin medication appropriately for 1 out of 8 residents (Resident #4) reviewed. Findings include: Resident #4's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMs) score of 15, indicating intact cognition. The MDS indicated Resident #4 required limited assistance of one person with bed mobility and toilet use. The MDS identified Resident #4 required supervision and assistance of one person with transfers. The MDS included diagnoses of cancer, heart failure (heart doesn't pump blood effectively causing a buildup of fluid in the body), hypertension (high blood pressure), renal disease (kidney), and diabetes mellitus. The MDS identified Resident #4 received insulin injections for seven out of seven days in the lookback period. Resident #4's September 2023 Medication Administration Record (MAR) included an order dated 8/8/23 for Novolog (rapid acting insulin) 100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0774 — isolated
    Help the resident with transportation to and from laboratory services outside of the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident, staff, and medical facility interviews, the facility failed to ensure 3 out of 3 residents reviewed, (Residents #3, #10, and #14) received transportation to their appointments, causing them to have to be rescheduled. Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated that Resident #3 required limited assistance of one person for bed mobility, transfers, dressing, and personal hygiene, and extensive assistance for toilet use. The MDS included diagnoses of stroke, left side paralysis, seizure disorder, anxiety disorder, depression, bipolar disorder, and Post-Traumatic Stress Disorder (PTSD). In an interview on 10/10/23 at 10:30 AM, Resident #3 stated he has missed several Veterans Administration (VA) appointments as well as chiropractic and massage appointments. He stated the facility told him that VA was responsible for his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident documentation and interview, and staff interview, the facility failed to provide food that was palatable, appetizing, and attractive to 1 of 3 residents reviewed (Resident #10). The facility reported a census of 81 residents. Findings include: Resident #10's MDS assessment dated [DATE] identified a BIMS score of 12, indicating moderate cognitive impairment. In an interview on 10/10/23 at 3:15 PM, Resident #10 stated that the food left a lot to be desired. He stated that he recently ate a salad and lifted the plate closer to his mouth when he felt something on the bottom of the plate. He stated that he looked under the plate and found dried food debris stuck to it. He reported that for a recent lunch they served him a hot dog on a plate with cottage cheese and pork and beans. Resident #10 produced a picture from his cell phone of the plate showing the hot dog bun sitting in a large pool of pork and bean juice as well as the cottage cheese and beans running together. He also provided a picture of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, observations, resident, and staff interviews, the facility failed to provide fresh ice water for 3 out 7 residents reviewed for hydration (Residents #3, #9, and #10). Findings include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. In an interview on 10/18/23 at 4:15 PM, Resident #3 reported that it is hit or miss as to whether the staff bring fresh water around. An observation revealed Resident #3's cup sitting on the dresser and it did not appear to have ice in it. 2. Resident #9's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognition. In an interview on 10/18/23 at 4:10 PM, Resident #9 stated that she does not get fresh water unless she asked for it. The observation of the facility cup on the overbed table appeared to have no ice in it. 3. Resident #10's MDS assessment dated [DATE] identified a BIMS score of 12, indicating moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview and documentation, and staff interview, the facility failed to follow proper sanitation practices to prevent the outbreak of foodborne illness for 1 of 1 residents reviewed (Resident #10). The facility reported a census of 81 residents. Findings include: Resident #10's MDS assessment dated [DATE] identified a BIMS score of 12, indicating moderate cognitive impairment. In an interview on 10/10/23 at 3:15 PM, Resident #10 provided a picture he took on his cell phone of a plate salad provide by the facility. Resident #10 stated that he picked up the plate to get it closer to his mouth when he felt something on the bottom of the plate. The picture showed food debris on the bottom of the plate which appeared to be possibly a deck of card sized piece of pancake with splotches of something red surrounding it. In an interview on 10/11/23 at 11:40 AM, Resident #10 also stated that he recently found a hair in his taco, but didn't take a picture of it. In an interview with the Administrator on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and representative interviews, the facility failed maintain an accurate and complete resident clinical records for resident's personal possession for 1 out of 3 resident's reviewed (Residents #7 and #17). In addition, the facility failed to maintain an accurate and complete record related to a resident falling out of his wheelchair for 1 out of 3 resident's reviewed (Resident #13). Findings include: 1. Resident #7's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview of Mental Status (BIMS) score of 14, indicating intact cognition. In an interview on 10/11/23 at 12:50 AM, Resident #7's Representative reported that the facility failed to give Resident #7 all of her personal possessions upon discharge. Resident #7's clinical record lacked a personal possession inventory record on file for admission or discharge. 2. Resident #17's MDS assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$181,086 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $14,380 — penalty dated 2026-04-29
  • $166,706 — penalty dated 2024-02-28
  • Medicare payment denial — starting 2024-04-03 for 48 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 2 of 53.7-1.7 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avoca Specialty CareAvoca, IA 1 of 5Correctionville Specialty CareCorrectionville, IA 1 of 5Crestview Specialty CareWest Branch, IA 1 of 5Heritage Specialty CareCedar Rapids, IA 1 of 5Kingsley Specialty CareKingsley, IA 1 of 5Parkridge Specialty CarePleasant Hill, IA 1 of 5Ravenwood Specialty CareWaterloo, IA 2 of 5Chariton Specialty CareChariton, IA 2 of 5Creston Specialty CareCreston, IA 2 of 5Dubuque Specialty CareDubuque, IA 2 of 5Lantern Park Specialty CareCoralville, IA 2 of 5New London Specialty CareNew London, IA 2 of 5Northcrest Specialty CareWaterloo, IA 2 of 5Northern Mahaska Specialty CareOskaloosa, IA 2 of 5Pinnacle Specialty CareCedar Falls, IA 2 of 5Southridge Specialty CareMarshalltown, IA 2 of 5Stratford Specialty CareStratford, IA 3 of 5Atlantic Specialty CareAtlantic, IA 3 of 5Centerville Specialty CareCenterville, IA 3 of 5Cherokee Specialty CareCherokee, IA 3 of 5Eldora Specialty CareEldora, IA 3 of 5Manly Specialty CareManly, IA 3 of 5Montezuma Specialty CareMontezuma, IA 3 of 5Odebolt Specialty CareOdebolt, IA 3 of 5Panora Specialty CarePanora, IA 3 of 5Ridgewood Specialty CareOttumwa, IA 3 of 5Southern Hills Specialty CareOsceola, IA 3 of 5West Ridge Specialty CareKnoxville, IA 4 of 5Bedford Specialty CareBedford, IA 4 of 5Belle Plaine Specialty CareBelle Plaine, IA 4 of 5Corning Specialty CareCorning, IA 4 of 5Corydon Specialty CareCorydon, IA 4 of 5Dunlap Specialty CareDunlap, IA 4 of 5Laporte City Specialty CareLa Porte City, IA 4 of 5Lyon Specialty CareRock Rapids, IA 4 of 5Oakwood Specialty CareAlbia, IA 5 of 5Fonda Specialty CareFonda, IA 5 of 5Lamoni Specialty CareLamoni, IA 5 of 5Mechanicsville Specialty CareMechanicsville, IA 5 of 5Sibley Specialty CareSibley, IA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CARE INITIATIVESOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2011
COMPUTERSHARE CORPORATE TRUST COMPANY, NAOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 01/01/2024
BEAL, MICHAELIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 06/01/2020
BOWEN, LANEIndividualCORPORATE DIRECTORsince 01/01/2022
CAROTHERS, MARY JANEIndividualCORPORATE DIRECTORsince 01/01/2023
CHILDS, KEVINIndividualCORPORATE DIRECTORsince 04/01/2023
CORLESS, PETERIndividualCORPORATE DIRECTORsince 01/01/2025
KREIN, KEITHIndividualCORPORATE DIRECTORsince 01/01/2022
RUST, ELIZABETHIndividualCORPORATE DIRECTORsince 01/01/2023
STURM, DENISEIndividualCORPORATE DIRECTORsince 01/01/2021
UPMEYER, LINDAIndividualCORPORATE DIRECTORsince 01/01/2021
DIXON, DAVIDIndividualCORPORATE OFFICERsince 06/01/2016
DRAKE, EMILYIndividualCORPORATE OFFICERsince 01/04/2023
GILYARD, TANYAIndividualCORPORATE OFFICERsince 05/23/2025
KUHN, JERAMYIndividualCORPORATE OFFICERsince 06/25/2008
MCDYER, JESSICAIndividualCORPORATE OFFICERsince 02/22/2023
VOLM, JOHANNAIndividualCORPORATE OFFICERsince 01/01/2021
BOEVE, DESTINYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
JURGENS, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
RAMEY, IDENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/25/2024

CMS files one row per role, so the 24 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.9M
Net patient revenuemost recent cost report
+9.0%
Operating marginrevenue minus expenses
$811K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 55%Medicare 8%Other / private 37%

This home reported $811K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$283per resident / day
operating cost
$8,602per month
≈ monthly operating cost
$311per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165271. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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