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Ravenwood Specialty Care

2651 St Francis Drive, Waterloo, IA 50702 · Non profit - Corporation · 176 certified beds · (319) 232-6808 Medicare & Medicaid certified

Call the home — (319) 232-6808 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
Worth asking about
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2710 Saint Francis Dr Ste 111 · (319) 272-7425 · Call to confirm hours
Pharmacy
2710 Saint Francis Dr Ste 101 · (319) 272-5700 · Call to confirm hours
Grocery
Aldi0.7 mi
1918 Schukei Rd · (855) 955-2534 · Call to confirm hours
Park
Bontrager Park, Park Ln · (319) 291-4370 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.1%17.1%15.4%worse
Long-stay residents who lose too much weight2.1%4.6%5.4%better
Long-stay residents with a catheter left in their bladder3.0%1.5%0.9%worse
Long-stay residents with a urinary tract infection4.7%2.4%2.0%worse
Long-stay residents with depressive symptoms5.3%4.2%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.1%3.8%3.3%typical
Long-stay residents whose ability to walk worsened18.2%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication28.2%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine98.3%95.3%95.3%typical
Long-stay residents with pressure ulcers1.8%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control24.6%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table31.5%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%2.1%1.4%typical
Short-stay residents given the seasonal flu vaccine82.1%73.3%79.4%typical
Short-stay residents rehospitalized after admission23.0%20.9%22.6%typical
Short-stay residents with an outpatient ER visit6.9%13.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.571.491.67typical
Long-stay outpatient ER visits per 1,000 resident days1.322.081.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.0%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
27.8%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 27.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.0%CMS range 29.2–54.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.6–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge27.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge30.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 4.4–14.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.631.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.54
LPN hours/ resident / day
2.17
Aide hours/ resident / day
3.35
Total nurse hours/ resident / day
0.47
RN hoursweekends
30.2%
Total nursing turnover
14.3%
RN turnover

How full it usually is: this home is certified for 176 beds and averages 131.0 residents a day — about 74% occupied, or roughly 45 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.46 on weekdays — 11% thinner on weekends. RN hours go from 0.71 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-11-17)
5
at the previous standard inspection (2024-10-24)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 13 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical review, staff interview, family interview, facility investigation, incident report, hospital record review, and facility policy the facility failed to ensure safe handling of equipment during resident assistance which resulted with a hematoma, laceration, unnecessary pain, 3 units of blood, prolonged hospitalization, wound assessments, and wound care for 1 out of 3 residents reviewed (Resident #2). The facility reported a census of 137. Findings include:Resident #2's Clinical Census printed 6/15/26 listed an admission date of 6/6/26 and a discharge date of 6/9/26. The Care Plan Focus dated 6/8/26 related to Resident #2's activities of daily living. The Interventions listed Resident #2 as independent with bed mobility, ambulation, transfers, upper body dressing, and lower body dressing. The Incident, Accident, Unusual Occurrence Note dated 6/8/26 at 7:30 AM written by Staff B, Agency Registered Nurse (ARN), documented Staff C, Certified Nurse Aide (CNA), told alerted them to Resident #2's complaint of severe right lower leg pain. Upon assessment, they found Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2026-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, hospital record review, external clinic record review and staff interview the facility failed to assess a wound and document complete assessments for 1 of 4 residents reviewed (Resident #9). Resident #9 required emergency medical services including a foot amputation. The facility reported a census of 131 residents.Findings include:Resident #9's Minimum Data Set (MDS) dated [DATE] documented an admission date of 3/15/24. The MDS identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS had no documentation of rejection of care behaviors. Resident #9 didn't have bowel or bladder incontinence (loss of control). The MDS included diagnoses of a stroke (blood clot in brain), peripheral vascular disease (poor blood circulation), and diabetes (high blood sugar). Resident #9 didn't have pressure ulcers (bedsores), venous ulcers (leg sores), or arterial ulcers (clogged artery sores). Resident #9 had a diabetic foot ulcer (open sore). Skin and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interview and policy review the facility failed to provide an adequate intervention after a resident fell for 1 of 4 residents reviewed for falls (Resident #1). The facility used a mechanical lift to get Resident #1 off the floor and into his bed despite complaints of hip pain and not wanting to move his leg. Upon assessment, the hospital found a fracture in Resident #1's leg. The facility reported a census of 131 residents.Findings include:Resident #1's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of 10/30/25 from home. The MDS identified a Brief Interview for Mental Status (BIMS) score of 12, indicating moderately impaired cognition. The MDS indicated Resident #1 had a fall since the prior assessment. He had 1 fall without injury.The Fall Risk Evaluation scores printed 5/21/26 directed to initiate a Care Plan for falls if a 10 or greater. The Evaluations listed the following scores:a.3/16/26: 10b.5/1/26: 11c.5/3/26: 2d.5/8/26: 11The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, resident, and staff interviews the facility failed to answer call lights in a timely manner. This resulted in residents to not use the call light, being forgotten on the toilet, and unable to seek assistance when needed for 4 of 5 residents (Residents #1, #3, #10 and a confidential source) reviewed for call lights. The facility reported a census of 131 residents.Findings include: 1. On 5/12/26 at 8:51 AM, Resident #1 explained he recently had a fall. He reported he didn't use his call light to call for assistance when he needed to use the restroom. He explained there's no point in turning it on as it can take a couple of hours for staff to answer it. 2. On 5/12/26 at 9:21 AM, Resident #3 reported one night she vomited due to acid reflux (stomach irritation) and turned on her call light. She reported no one came into her room for 4 hours, until the next morning. When she reported it to a nurse and staff, they didn't have an explanation why someone didn't answer her call light.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, facility policy review, and staff interviews, the facility failed to maintain effective infection control and isolation procedures for 1 of 3 residents reviewed (Resident #7), specifically regarding contact precautions and hand hygiene during care for a resident with an infectious disease. The facility reported a census of 131 residents. Findings include: The Progress Note written on 5/7/26 at 9:35 AM documented the Advanced Registered Nurse Practitioner (ARNP) gave a verbal order to collect a stool sample from Resident #7 for Clostridium difficile (C. diff) (severe bowel infection) due to prolonged diarrhea and a history of C. diff infection. The Provider Encounter Note dated 5/7/26 documented the stool sample came back positive for C. diff. The staff placed Resident #7 on contact precautions, and started them on an antibiotic. The SPN - Focused Evaluation dated 5/11/26 at 9:11 PM reflected Resident #7 received treatment for C-diff and had 1 loose stool that shift. He reported his stomach remained tender.The SPN - Focused Evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview and policy review, the facility failed to ensure call lights were in reach and accessible for 2 of 5 residents (Resident #9 and a confidential source) reviewed for call light use. The facility reported a census of 131 residents.Findings include: On 5/14/26 at 10:04 AM, an observation showed Resident #9's call light lay on the floor at the foot of his bed. He had a reacher (adaptive grabbing tool) on his bed. He sat in his wheelchair and moved about in his room. On 5/12/26 at 12:27 PM, a confidential interview with a resident revealed staff told them there's a call light in the bathroom, but they didn't know where to find it. An observation of the bathroom during the interview showed a call light sat about shoulder height behind the armrest on the toilet. The string on the call light measured approximately 5 inches long, making it inaccessible to the resident when they sat on the toilet. On 5/21/26 at 4:22 PM, an interview with the Director of Nursing (DON) revealed she expected call lights to be in reach and remain accessible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-05-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, staff, family, and resident interviews, the facility failed to notify the provider when a resident on an antiplatelet medication developed a nosebleed for 1 of 3 residents reviewed (Resident #5) for medications. The facility reported a census of 131 residents.Findings include:Resident #5's Minimum Data Set (MDS) assessment dated [DATE] documented an admission date of 2/14/26. The MDS documented a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS included a documentation that Resident #5 took an antiplatelet medication (blood thinner). Resident #5's February 2026 Medication Administration Record (MAR) included an order for clopidogrel 75 mg (blood thinner) to give one time a day to prevent blood clots. Staff signed off the medication as given daily from 2/15/26 through and including 2/27/26. The Progress Note written on 2/27/26 at 7:30 AM documented Resident #5 had blood from the nasal area. When the nurse arrived, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-05-21 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, resident and staff interviews, the facility failed to ensure staff followed physician orders for dressing changes, failed to provide appropriate assistance to a resident that fell, failed to notify all staff when a resident should be on contact precautions and failed to ensure staff washed their hands properly for 2 of 5 nurses reviewed. The facility reported a census of 131 residents.Findings include:1. Resident #9's May 2026 Treatment Administration Record (TAR) directed staff to apply Povidone-Iodine solution 10% to the right foot daily on the day shift (6:00 AM to 2:00 PM) for place gauze per podiatry. The documentation reflected staff completed the treatment daily except 5/1/26, 5/5/26, and 5/11/26. The documentation included to see the progress notes on 5/12/26 and 5/17/26. On 5/18/26 at 2:37 PM and 5/21/26 at 11:12 AM, Staff B, Licensed Practical Nurse (LPN), explained she performed a dressing change to Resident #9's right foot on 5/16/26. She confirmed during both interviews that she completed the dressing change at bedtime and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-11-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident and staff interviews, record review and policy review the facility failed to ensure resident's rooms were clean for 4 of 4 residents who complained about the cleanliness of their rooms (Resident #40, #41, #118 and #122). In addition, the facility failed to keep dirty laundry off of the floor in the laundry room. The facility reported a census of 129 residents. Findings include: 1. In an interview on 9/30/25 at 9:05 AM Resident #40 stated they seldom have housekeeping and thinks it has been about 3 weeks since the last cleaning of his room. Stated the bathroom is terrible to the point he doesn't like to use it and most of the time he goes to the up-front bathroom. During an observation of Resident #40's bathroom on 9/30/25 at 9:08 AM noted an unpleasant odor. The observation revealed a very dirty floor and toilet bowl. A dirty seat riser sat on the floor without a barrier. During an observation of Resident #40's bathroom on 9/30/25 at 2:19 PM noted an unpleasant odor and a very dirty toilet bowl. During an observation of Resident #40's bathroom on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, policy review, resident and staff interviews, the facility failed to provide sufficient staffing to ensure resident safety and meet their needs. The facility reported a census of 129 residents. Findings include: 1. Resident #31's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of hypertension (high blood pressure), heart failure, and diabetes. On 9/29/25 at 11:28 AM Resident #31 reported the food as cold and added at times she didn't get a tray. Resident #31 on 10/1/25 at 12:55 PM reported she didn't have concerns with the food for the past three days. Resident #31 reported the facility had staff helping the aides, who don't normally help on the floor. 2. Resident #131's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognition. The MDS documented Resident #131 has a limb prosthesis (fake body part). The MDS included diagnoses of hypertension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interview and policy review, the facility failed to complete an accurate skin assessment for 1 of 2 residents reviewed (Resident #31). The facility reported a census of 129 residents. Findings include: Resident #31's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of hypertension (high blood pressure), heart failure, and diabetes. Observation on 9/29/25 at 11:42 AM noted bruises to both of Resident #31's hands. The right hand had a band-aid on part of the bruised area. On 9/29/25 at 11:42 AM Resident #31 and his wife reported he had the bruises and the covered area for a few days. Observation on 10/1/25 at 10:45 AM noted the bruises remain on both hands. The right hand has a new band- aid on it. On 10/1/25 at 11:59 AM Staff I, Registered Nurse (RN), reported she did the weekly skin assessments and documented them in the Electronic Health Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interviews, and policy review, the facility failed to ensure safe and accurate delivery of oxygen therapy for one of one resident reviewed for respiratory care (Resident #95). The facility reported a census of 129 residents.Findings include:Resident #95's Minimum Data Set (MDS) assessment dated [DATE] included diagnoses of Coronary Artery Disease (CAD or impaired blood flow from the heart), pneumonia (an infection of the lungs), Chronic Obstructive Pulmonary Disease (COPD or long-term damage to the lungs affecting breathing), pulmonary hypertension (damaged blood vessels from the heart to the lungs, increasing the pressure in the lungs), and hypoxemia (low blood oxygen). The Care Plan Focus revised 8/23/24 indicated Resident #95 had altered respiratory status/difficulty breathing related to COPD. The Intervention directed Resident #95 had oxygen at 2 liters (L) continuous via (/) Nasal Cannula (NC) to keep saturations greater than 90%. The Order Details dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review and staff interviews the facility failed to ensure all medications were dated when opened. The facility reported a census of 129. Findings include:During an observation of medication administration on 10/2/25 at 7:00 AM, Staff G, Licensed Practical Nurse (LPN), opened the D wing cart and pulled out a vial of Lantus for a resident. Staff G described the vial as opened but it didn't have an open date on the vial. The pharmacy label identified the vial as Lantus INJ 100 milliliter (ML) with a dispensed date of 9/24/25. The label had a refrigerate sticker attached to it. Staff G stated the vial should have a date when they opened the vial and removed the vial from the medication cart. During an observation of medication administration on 10/1/25 at 9:01 AM Staff H, Registered Nurse (RN), pulled out a box of Artificial Tears for a different resident with the top of the packaging removed. The packaging and Artificial Tears bottle didn't have an opened date. Staff H removed the Artificial Tears from the medication cart. Staff H acknowledged the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Dcited before2025-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident, family and staff interview the facility failed to complete oral cares as required for 1 of 4 residents reviewed (Resident #1). The facility census was 120 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS listed Resident #1 as dependent on staff for oral care and eating. The MDS included diagnoses of hypertension (high blood pressure), cerebrovascular accident (stroke), hemiplegia or hemiparesis, (muscle weakness or partial paralysis on one side of the body that affect the arms, legs and facial muscles), anxiety and depression. The MDS documented Resident #1 denied pain. The Care Plan Focus of activities of daily living (ADLs) initiated 9/29/23 included an intervention that Resident #1 required maximum assistance of 1 person with oral hygiene. Resident #1's February 2025 Documentation Survey Report lacked documentation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-31 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review and staff interviews, the facility failed to date, date, cover, or label items after opening. In addition, the facility failed to have clean dishes when serving the meal. The facility reported a census of 114 residents. Findings include: 1. On 12/30/24 at 9:45 AM observed in the drink area refrigerator with the Certified Dietary Manager (CDM) present revealed the following: a. An open, undated, and uncovered piece of cherry pie. b. An undated and unlabeled, covered plate covered with a prior day's meal. c. Unlabeled and undated items in a clear plastic small container. D. Two unlabeled and undated juice pitchers. During an interview 12/30/24 at 10:00 AM the CDM reported the staff should have covered, dated, and labeled the items. 2. During the 12/30/24 lunch meal, observed the staff serve the following: a. 11:25 AM: Staff A, Cook, served fish, hashbrown casserole, and mixed vegetables on a dirty plate containing dried food particles. Staff A got another dirty plate and served the same meal on the new dirty plate contained dried food particles for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interviews, the facility failed to have a consistent code status between the physician orders, the electronic health record (EHR), and the Care Plan for 1 of 1 resident reviewed for Advanced Directives (Resident #101). The facility reported a census of 116 residents. Findings include: Resident #101's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview of Mental Status (BIMS) score of 14, indicating intact cognition. Resident #101's Clinical Physician Orders included an order dated [DATE] for cardiopulmonary resuscitation (CPR). Review of the facility form titled, Cardiopulmonary Resuscitation and DNR order Declaration Form, signed by Resident #101 on [DATE], indicated he desired to have CPR initiated to prolong his life when biological death (final death) is not imminent. The Care Plan Focus initiated [DATE] reflected Resident #101 had an Advanced Directives code status of do not resuscitate (DNR). The Care Plan documented the goal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to provide the Skilled Nursing Facility Advance Beneficiary Notice of Non coverage form CMS 10055 (SNF ABN) for 1 of 3 residents (Resident #372) reviewed. The facility reported a census of 116. Findings include: Resident #372 Minimum Data set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMs) score of 11, indicating moderately impaired cognition. The MDS indicated Resident #372 required supervision or touching assistance (helper provides verbal cues and/or contact guard assistance as resident completes activity. Assistance may be provided throughout the activity or intermittently) for sit to stand, chair/bed to chair transfer, toileting, and walking. Resident #372's MDS included diagnoses of cancer, coronary artery disease (impaired blood vessels), heart failure, diabetes mellitus, cerebrovascular accident (stroke), wound infection, non traumatic ischemic (dead tissue) infarction (inadequate blood supply) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to submit a Preadmission Screening and Resident Review (PASRR) evaluation for 1 of 2 residents reviewed with a new mental health diagnosis (Resident #63). The facility reported a census of 116 residents. Findings include: Resident #63's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 12, indicating moderately impaired cognition. The MDS included diagnoses of anxiety, depression, psychotic disorder, post-traumatic stress disorder (PTSD). In addition, Resident #63 received antipsychotic and depression medications during the lookback period. The Care Plan Focus initiated 1/18/23 reflected Resident #63 had the potential for psychosocial well-being problems related to anxiety, depression, PTSD, psychosis, delusions, and hallucinations, due to his loss of independence and being away from family following his recent admission to the facility. The Psychological Service Progress Note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interview the facility failed to ensure staff use the assistance of two certified nursing assistants (CNA) when using the full body mechanical lift (transferring a person using a sling that are dependent upon staff to move from the bed and/or chair) to transfer for 2 of 3 residents sampled (Resident #12 and #34). The facility reported a census of 116 residents. Findings include: 1. Resident #12's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #12 had a functional limitation of both lower extremities. They required the use of a wheelchair and total staff assistance for chair to bed/chair to chair transfers. The MDS included a diagnosis of a cerebrovascular accident (stroke). The Care Plan Focus dated 11/14/23 related to Activities of Daily Living (ADLs) directed the following: a. Resident #12 didn't walk b. Resident #12 required the use of two staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review and staff interview, the facility failed to provide clean peri care per the standards of practice for 1 of 2 residents sampled (Resident #65). As the staff provided peri-care to Resident #65, they failed to wipe front to back, change their gloves as completing a dirty task, complete hand hygiene prior to applying gloves, and removing their gloves. The facility identified a census of 116 residents. Findings include: Resident #65's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 3, indicating severely impaired cognition. Resident #65 required total staff assistance for toileting hygiene. The MDS listed Resident #65 as always incontinent of urine and frequently incontinent of bowel. The MDS included diagnoses of Alzheimer's disease and non Alzheimer's dementia. The Care Plan Focus revised 7/12/24 indicated Resident #65 had bowel and bladder incontinence related to her Alzheimer's disease. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews the facility failed to complete an informed consent for a psychotropic medication for 1 of 1 resident reviewed (Resident #1). The facility reported a census of 127 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) Score of 3, indicating severe cognitive impairment. The MDS included diagnoses of diabetes, Alzheimer's disease, depression and anxiety. The Prescription dated 3/25/24 directed to start Risperdal (antipsychotic) 0.25 milligrams (MG) by mouth twice daily. The facility noted the order on 3/26/24 at 12:13 AM. The Nurses Note dated 3/2/24 at 10:45 AM reflected the wife knew of Resident #1's new orders. During an interview on 7/12/24 at 11:30 AM Resident #1's daughter and wife reported the facility didn't notify them of the risk of using risperidone (Risperdal). In addition, the facility didn't go over it to consent. During an interview on 7/12/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, and observations, the facility failed to provide comfortable and therapeutic dining accommodations for 1 of 17 residents reviewed (Resident #2). The facility reported a census of 123 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE], Resident #2 had diagnoses which included stroke, diabetes, heart failure, arthritis, anxiety, and depression. The resident has residual paralysis to the left extremities and required extensive assistance of 2 staff for transfers, personal hygiene, bed positioning, and can feed herself with set up assistance from the staff. The resident utilized a wheelchair with a power back rest. Review of the undated Care Plan informed the staff the resident was independent with eating but needed set up assistance and to encourage the resident to eat her meals in the main dining room. Observation on 3/18/24 at 11:38 am revealed Resident #2 in the main dining room sitting in her wheelchair, pushed up to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review and staff interview the facility failed to provide a homelike environment by serving 2 of 3 dining rooms (A wing and B wing dining areas) meals on plastic food serving trays. The facility identified a census of 138 residents. An initial observation of the B wing dining room on 7/31/23 at 11:46 a.m. 15 residents sat in the dining room eating their lunch meals off of black plastic food trays. Observation on 8/01/23 at 7:56 a.m. revealed Resident #11, #60, #119, and #120 seated at their dining room tables eating breakfast off of black plastic food trays. Further observation revealed 12 dirty black food tray on a cart that had been removed from the tables with all dishes contained on the food trays. Observation on 8/01/23 at 8:32 a.m. revealed 13 residents sat in the A wing dining room eating breakfast from black plastic food trays. On 8/01/23 at approximately 10:00 a.m. Resident #104 out walking on the B wing reported look at this place. It is like a prison here. During an observation on 08/01/23 at 8:04 a.m. 43 residents sat in the main dining room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, resident interviews, and policy review, the facility failed to provide 4 of 6 residents reviewed with functioning call system devices to allow resident to staff communication (Resident #7, #10 #12, #32). The facility reported a census of 138. Findings include: The Minimum Data Set (MDS) for Resident #7 dated 06/09/23 listed diagnoses that included diabetes, seizure disorder/epilepsy, and pain. The MDS section for Brief Interview of Mental Status (BIMS) scored 9 indicated resident cognition is moderately impaired. The Care Plan dated 7/5/23 for Resident #7 documented to call for assistance with cleaning up after defecating in bed. The MDS for Resident #10 dated 05/30/23 listed diagnoses that included heart/lung disease, diabetes, and pain. The BIMS assessment scored 15 indicated resident cognition is intact. The Care Plan revised 6/22/23 for Resident #10 documented risk for falls, interventions included to ensure my call light is within reach and encourage me to use it for assistance as needed. I need prompt response to all requests for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, and policy review, the facility failed to assure residents were treated with respect and dignity for 1 of 5 residents reviewed (Resident #123). The facility reported a census of 138 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #123 had a Brief Interview for Mental Status (BIMS) of 15 indicating intact cognitive status. The MDS further documented the resident had diagnoses including medically complex conditions, neurogenic bladder, other fracture, paraplegia, and malnutrition. The Care Plan for Resident #123 revised 4/8/23 with a focus area ADL's documented the resident was dependent for all ADL's due to being paralyzed with a goal of resident will be able to participate in part of ADL's with tasks. The Care Plan directed staff to wake the resident up for breakfast and further documented full staff assistance is needed for transfer, mobility, bathing, dressing, and eating. Facility record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff and resident interviews, and policy review, the facility failed to accommodate residents needs with assurance of accessibility to call lights within resident's reach and ability to operate for 1 of 1 residents reviewed (Resident #123). The facility reported a census of 138 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #123 had a Brief Interview for Mental Status (BIMS) of 15 indicating intact cognitive status. The MDS further documented the resident had diagnoses including medically complex conditions, neurogenic bladder, other fracture, paraplegia, and malnutrition. The MDS further indicated under functional limitation in range of motion the resident has impairment on both sides of upper extremity (shoulder, elbow, wrist, hand). The Care Plan for Resident #123 revised 4/8/23 with a focus area ADL's documented the resident was dependent for all ADL's due to being paralyzed and further documented under interventions and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, and staff interview the facility failed to provide the resident or the resident's legal representative with a Skilled Nursing Advance Beneficiary Notice of Non-Coverage (SNF/ABN) and Notice of Medicare Non-Coverage (NOMNC) to document an appeal decision and the date of notification of Medicare non-coverage for 1 of 3 residents sampled (Resident #130). The facility identified a census of 138 residents. Findings include: Resident #130's Electronic Census Record detailed the Resident admitted into Medicare Part A skilled services on 6/12/23. The MDS listed a diagnosis of a displaced fracture of the greater trochanter of the right femur (hip fracture) and detailed Resident #130 had received four days of speech-language pathology treatment; 4 days of occupational therapy treatment and 3 days of physical therapy treatment. Resident #130's Minimum Data Set (MDS) assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 13 indicating intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interviews, staff interviews and policy review the facility failed to make efforts to investigate or resolve resident grievances regarding a lost hearing aid for 1 of 3 resident reviewed (Resident #121). The facility reported a census of 138 residents. Findings include: Facility inventory sheet for Resident #121 dated 4/27/23, listed hearing aid charger and hearing aids present on admission. Electronic Health Record (EHR) revealed the task history, revised 6/13/23, included resident care for hearing aides. admission Progress Note dated 6/13/23, documented resident required bilateral hearing aides. The Minimum Data Set (MDS) assessment dated [DATE] revealed the Brief Interview for Mental Status (BIMS) score a 10 (moderate cognitive impairment). On 7/31/23 10:01 AM, observed Resident #121 without hearing aides in either ear and speaking volume increase required during conversation. Resident #121 reported missing a hearing aid for around one month and stated staff were notified of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to submit a Level 2 Preadmission Screening and Resident Review (PASRR) evaluation for 1 of 1 residents reviewed with a new mental health diagnosis (Resident #69). The facility reported a census of 138 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #69 had a Brief Interview for Mental Status (BIMS) of 15 indicating intact cognition. The MDS further documented diagnoses including anxiety, depression, and psychotic disorder and the resident received an antipsychotic medication 7 out of the past 7 days. The Care Plan for Resident #69 initiated 1/18/23 revealed the resident was at risk for side effects from antipsychotic drug use and utilized Olanzapine (antipsychotic) related to diagnoses of psychosis and hallucinations. Clinical record review for Resident #69 revealed she had a diagnosis of unspecified psychosis not due to a substance or known physiological condition dated 7/13/22. The clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to submit a Level 1 Preadmission Screening and Resident Review (PASRR) evaluation to the appropriate state-designated authority prior to the expiration date for 1 of 1 residents reviewed (Resident #17). The facility reported a census of 138 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #17 had a Brief Interview for Mental Status (BIMS) of 10 indicating moderate impairment. The MDS further documented the resident had diagnoses including non-Alzheimer's dementia, anxiety disorder, depression, bipolar disorder, and post traumatic stress disorder (PTSD). The Care Plan for Resident #17 revised 6/13/23 with a focus area PASRR, documented a PASRR had been completed prior to admission to the facility with a goal the facility will ensure the nursing home is the proper placement. Clinical record review of a facility submitted Level 1 PASRR completed by Maximus for Resident #17 documented a determination of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident and staff interviews, the facility failed to follow the physician ordered wound treatment for 1 of 4 residents sampled (Resident #97). The facility identified a census of 138 residents. Findings include: Resident #97 MDS dated [DATE] showed a BIMS score of 15 indicating no cognitive loss. The Resident required extensive assistance of one staff member for bed mobility, transfer, dressing, toilet use, and personal hygiene. The MDS listed diagnoses of type 2 diabetes mellitus with diabetic neuropathy (nerve damage), anemia, heart failure, hypertension, end stage renal disease, chronic obstructive pulmonary disease (COPD), venous insufficiency, morbid obesity, and history of a Methicillin resistant Staphylococcus infection (an infection that is difficult to treat because of resistance to some antibiotics). An Order Summary Report, signed by the Provider on 7/06/23 documented a physician order to apply an ABD pad to the left leg below knee amputation (BKA) site,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation,clinical record review, policy reviews, and resident and staff interviews, the facility failed to provide cleanliness and grooming by neglecting nail care for dependent residents for 1 of 5 reviewed (Resident #54); failed to complete residents' baths for 2 of 3 residents reviewed for bathing (Resident #123 and Resident #125) and failed to provide appropriate peri care for 1 of 3 residents reviewed (resident #90). The facility reported a census of 138 residents. Findings included: The Minimum Data Set (MDS) dated [DATE] documented diagnosis of traumatic brain dysfunction, coded for always incontinent, non-verbal, total staff dependence for bed mobility, transfer, dressing, eating, toilet use, and hygiene. The Care Plan updated 6/30/23 noted Resident #54 was unable to participate in activities due to traumatic brain injury, is non-verbal and bed bound, needed daily observation of skin with routine care. On 07/31/23 at 01:33 PM observation of resident lying in bed, right hand revealed long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, document review, policy review, and staff interviews, the facility failed to apply a left-hand orthotic device and failed to reposition to prevent contracture and skin breakdown per the care plan for 1 of 3 residents sampled. (Resident #90). The facility identified a census of 138 residents. Findings include: Resident #90's MDS dated [DATE] showed a BIMS score of 1 indicating severe cognitive loss. The Resident required extensive assistance of two staff for bed mobility, transfer, toilet use, and personal hygiene. The MDS documented Resident #90 as frequently incontinent of urine and always incontinent of bowel. The MDS detailed Resident #90 with upper extremity (shoulder, elbow, wrist, hand) and lower body (hip, knee, ankle, foot) limitation in functional range of motion to one side of the body. The MDS listed diagnoses of stroke, hypertension, aphasia (a disorder that results from damage to portions of the brain that are responsible for language), and seizure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interview the facility failed to place a urinal within reach, provide incontinence check and failed to prevent catheter tubing from coming into contact with the floor for 2 of 3 residents sampled (Resident #25 and #34). The Facility identified a census of 138 residents. Findings include: 1. Resident #25's MDS dated [DATE] showed a BIMS score of 11 indicating moderate cognitive loss. The Resident required extensive assistance of two staff for transfers, dressing, toilet use, and personal hygiene. Resident #25 had occasional incontinence of urine and frequent incontinence of bowel. The MDS listed diagnoses of stroke, diabetes mellitus, Non-Alzheimer's Dementia, anxiety, depression, psychotic disorder, and history of falling. The MDS documented Resident #25 at risk of a pressure ulcer. The Care Plan revised 2/14/23 documented Resident #25 at risk of developing pressure ulcers and directed the staff to develop a turning/repositioning plan with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review, and staff interview, the facility failed to limit as needed (PRN) medication to 14 days without a rationale from the physician to extend the medication for 1 of 5 residents reviewed for unnecessary medications (Resident #79). The facility reported a census of 138 residents. Findings include: The Minimum Data Set (MDS) for Resident #79 documented a Brief Interview for Mental Status (BIMS) of 15 indicating intact cognition. The MDS further revealed the resident had diagnoses including anxiety, depression, and non-Alzheimer's dementia. The Care Plan dated 9/28/22 documented Resident #79 used anti-anxiety medication with the goal the resident would be free from discomfort or adverse reactions related to anti-anxiety therapy. The Care Plan directed staff to monitor for side effects from anti-anxiety medication. Review of the August 2023 Medication Administration Record (MAR) for Resident #79 revealed she had an order for Clonazepam (psychotropic) 0.5 milligram tablet by mouth every 12 hours as needed for anxiety with a start date 5/25/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, and staff interviews, the facility failed to ensure open items were dated, covered and labeled, refrigerators were kept clean and milk served was in a safe temperature range. The facility reported a census of 138 residents. Findings include: 1. Observation 7/31/23 at 9:25 AM in the main kitchen with the Certified Dietary Manager (CDM) present revealed the following: a. Open undated bag of approximately 1 gallon of rice krispies b. Open undated bag of approximately 1 gallon frozen french fries c. Open undated approximately 1 gallon frozen breadsticks During an interview 7/31/23 at 9:35 AM the CDM revealed the items should have been dated when opened. 2. Observation of the B hallway dining room on 8/1/23 at 12:05 PM revealed the following: a. Open container of Pepsi plastic bottle without an open date or name documented b. Open plastic water bottle without an open date or name documented c. Undated and unlabeled container of what appeared to be sliced tomatoes d. Red liquid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to maintain a clean and sanitary environment for the residents. The facility reported a census of 138 residents. Findings Include: An Interview on 7/31/23 at 1:23 p.m. Resident # 84 reported the carpet down hallways are dirty with stains and feels that the facility is not addressing the carpet. An observation 7/31/23 at 2:00 p.m. of the carpet down the hallways showed it soiled with several stains noted down hallway C and E and the carpet to the general population dining room and the nurses station. Newer carpet down halls F and G noted to have spots of stains. An observation on 8/1/23 at 12:45 p.m. noted spots and stains on carpet to all areas remain. An interview on 8/2/23 at 11:20 a.m. with Staff L, Housekeeping Aide, reported the facility did not have staff that cleans the carpet. The carpet is contracted out. An interview on 8/2/23 at 1:00 p.m. with the Housekeeping Supervisor, reported that in March [NAME] Steamers cleaned the carpets and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CARE INITIATIVES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 2 of 53.7-1.7 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avoca Specialty CareAvoca, IA 1 of 5Correctionville Specialty CareCorrectionville, IA 1 of 5Crestview Specialty CareWest Branch, IA 1 of 5Heritage Specialty CareCedar Rapids, IA 1 of 5Kingsley Specialty CareKingsley, IA 1 of 5Parkridge Specialty CarePleasant Hill, IA 1 of 5Westwood Specialty CareSioux City, IA 2 of 5Chariton Specialty CareChariton, IA 2 of 5Creston Specialty CareCreston, IA 2 of 5Dubuque Specialty CareDubuque, IA 2 of 5Lantern Park Specialty CareCoralville, IA 2 of 5New London Specialty CareNew London, IA 2 of 5Northcrest Specialty CareWaterloo, IA 2 of 5Northern Mahaska Specialty CareOskaloosa, IA 2 of 5Pinnacle Specialty CareCedar Falls, IA 2 of 5Southridge Specialty CareMarshalltown, IA 2 of 5Stratford Specialty CareStratford, IA 3 of 5Atlantic Specialty CareAtlantic, IA 3 of 5Centerville Specialty CareCenterville, IA 3 of 5Cherokee Specialty CareCherokee, IA 3 of 5Eldora Specialty CareEldora, IA 3 of 5Manly Specialty CareManly, IA 3 of 5Montezuma Specialty CareMontezuma, IA 3 of 5Odebolt Specialty CareOdebolt, IA 3 of 5Panora Specialty CarePanora, IA 3 of 5Ridgewood Specialty CareOttumwa, IA 3 of 5Southern Hills Specialty CareOsceola, IA 3 of 5West Ridge Specialty CareKnoxville, IA 4 of 5Bedford Specialty CareBedford, IA 4 of 5Belle Plaine Specialty CareBelle Plaine, IA 4 of 5Corning Specialty CareCorning, IA 4 of 5Corydon Specialty CareCorydon, IA 4 of 5Dunlap Specialty CareDunlap, IA 4 of 5Laporte City Specialty CareLa Porte City, IA 4 of 5Lyon Specialty CareRock Rapids, IA 4 of 5Oakwood Specialty CareAlbia, IA 5 of 5Fonda Specialty CareFonda, IA 5 of 5Lamoni Specialty CareLamoni, IA 5 of 5Mechanicsville Specialty CareMechanicsville, IA 5 of 5Sibley Specialty CareSibley, IA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CARE INITIATIVESOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2009
COMPUTERSHARE CORPORATE TRUST COMPANY, NAOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 01/01/2025
BEAL, MICHAELIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 06/01/2020
BOWEN, LANEIndividualCORPORATE DIRECTORsince 01/01/2020
CAROTHERS, MARY JANEIndividualCORPORATE DIRECTORsince 01/01/2023
CHILDS, KEVINIndividualCORPORATE DIRECTORsince 04/01/2023
CORLESS, PETERIndividualCORPORATE DIRECTORsince 01/01/2025
KREIN, KEITHIndividualCORPORATE DIRECTORsince 06/29/2022
RUST, ELIZABETHIndividualCORPORATE DIRECTORsince 01/01/2023
STURM, DENISEIndividualCORPORATE DIRECTORsince 01/01/2020
UPMEYER, LINDAIndividualCORPORATE DIRECTORsince 01/01/2022
DIXON, DAVIDIndividualCORPORATE OFFICERsince 06/01/2016
DRAKE, EMILYIndividualCORPORATE OFFICERsince 01/04/2023
GILYARD, TANYAIndividualCORPORATE OFFICERsince 05/23/2025
KUHN, JERAMYIndividualCORPORATE OFFICERsince 06/25/2008
MCDYER, JESSICAIndividualCORPORATE OFFICERsince 02/22/2023
VOLM, JOHANNAIndividualCORPORATE OFFICERsince 01/01/2021
BAEDKE, CHARISSAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
DUFUR, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/27/2024
PURDY, ANGELENAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2025
UGHETTI, ANTHONYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/23/2025
WHYMS, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 28 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.7M
Net patient revenuemost recent cost report
+3.1%
Operating marginrevenue minus expenses
$1.0M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 2%Other / private 17%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$259per resident / day
operating cost
$7,881per month
≈ monthly operating cost
$267per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165251. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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