Midway Neurological / Rehab Center
8540 South Harlem, Bridgeview, IL 60455 · For profit - Corporation · 404 certified beds · (708) 598-2605 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (23% vs 45% nationally) — better care continuity
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $55,162 in federal fines (most recent 2024-06-27)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.7% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.4% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 85.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.6% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.6% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.6% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.6% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.4% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.5% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 88.1% | 21.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 26.7% | 2.2% | 1.4% | check this† — see note marked dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 49.2% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 45.8% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.4% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.64 | 2.02 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.03 | 2.22 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 3.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.0–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 3.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 7.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 7.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.42 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 404 beds and averages 371.7 residents a day — about 92% occupied, or roughly 32 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 1.62 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 0.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.28 hrs/resident/day on weekends vs 1.76 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 0.36 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 23% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 15 most serious are shown; the remaining 24 are one tap away and print in full.
- Actual harm · Gcited before2026-05-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect R2's right to remain free from physical abuse from another Resident (R3). This affects 2 of 3 residents (R2, R3) reviewed for abuse in the sample of 3. This failure resulted in R3 striking R2 with a wheelchair leg rest, causing multiple injuries including two fractures to the left hand, lacerations to the left arm, a mild brain bleed, a collection of blood in the lung, rib fractures, and a facial fracture.Findings Include:R3 is no longer lives in the facility.R2 is a [AGE] year-old male admitted to the facility on [DATE] with diagnoses including encephalopathy, cerebral infarction, epilepsy, heart failure, osteoarthritis, dementia, anxiety, hypertension, major depressive disorder, and hemiplegia. R2's Brief Interview for Mental Status (BIMS) score was 6 (dated 3/9/2026).On 5/19/2026 at 11:32 AM, during the initial day of the investigation, observations and interviews were conducted on the facility's fourth-floor dementia unit. At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to accurately assess a critical clinical sign (Battle sign) and implement their change in condition policy by failing to immediately activate EMS (emergency medical services) 911 to transport a resident with an acute change in mental status. This affected one of three residents R366 reviewed for change in condition and delay of treatment. This failure resulted in R366 being transported to the hospital and diagnosed with a large traumatic subdural bleed (collection of blood between the covering of the brain and the surface of the brain) with midline shift (displacement of the brain tissue across the midline) causing herniation. Findings include: On [DATE] at 10:10 AM, V17 LPN (Licensed Practical Nurse) stated that V17 worked day shift on the second-floor nursing unit on [DATE]. V17 stated that during initial rounds V17 saw R366 in room and talked to her. V17 stated that R366 was in bed with her face covered up with a sheet; V17 did not see R366's face. V17…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that staff provide timely assessment and adequate intervention for a resident who was experiencing complications with an indwelling urinary catheter. This failure affected one (R2) of two residents reviewed for urinary catheter care. This failure resulted in R2 experiencing a delay in assessment and treatment while experiencing a leaking urinary catheter, abdominal fullness, and pain before being transferred to hospital and being treated for urinary retention secondary to malfunctioning urinary catheter and (UTI) urinary tract infection. Findings include: R2 is a [AGE] year-old male admitted to the facility on [DATE], medical diagnosis includes, but not limited to Multiple Sclerosis, quadriplegia, cardiomyopathy, bipolar disorder, other specified myopathies, abnormal posture, vitamin D deficiency, major depressive disorder, essential primary hypertension, acute cholecystitis, epilepsy, hyperlipidemia etc. Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop an individualized plan of care for a resident identified to be at risk for aspirations and assessed to have impairments while eating. The facility also discharged resident from speech therapy before reaching the short-term goals identified in evaluation. This affected one of one resident (R13) reviewed for safe oral intake. This failure resulted in R13 becoming unconscious, CPR (cardiopulmonary resuscitation) being initiated, excessive amount of food found in R13's airway, and resident being admitted to hospital. Findings include: R13's face sheet shows diagnosis of alcohol dependence with alcohol induced persisting dementia, induced by alcohol dependence, heart failure, atherosclerotic heart disease of native coronary artery. R13's MDS (Minimum Data Set) dated 7/19/2023 section C for cognition denotes a score of 9 (cognitive impairments). Section G for functional status denote in part eating, self-performance is extensive assist (resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-05-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to develop, implement, evaluate, and reevaluate a plan to prevent a continued insidious unplanned weight loss for one of three residents (R14) reviewed for unplanned weight loss. This failure resulted in R14 having a continued weight loss resulting in a significant weight loss of 18.55% in 90 days. Findings include: On 4/11/25 at 4:30pm V25 (R14's family) said R14 has lost a lot of weight. V25 said R14 lost about 30 pounds. V25 said she knows this because R14 would visit her home from time to time and she could recognize the difference in R14's weight. V25 said R14 has told her that the facility doesn't feed him. On 4/9/24 at 12:08pm R14 observed awake, alert, unable to be interviewed. R14 observed with non-sensical speech, very low tone. R14 cannot be interviewed. R14's physician order sheet dated 11/07/23 denotes orders for no added salt and concentrated sweets diet, regular texture, thin liquids consistency, add double portions at breakfast and sandwich at HS (nighttime). R14 weight record dated 4/8/24 denotes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the immediate availability of essential emergency resuscitation equipment for a resident designated as Full Code. Specifically, staff did not have an ambu bag (manual resuscitation device) readily available when a resident was identified as unresponsive and not breathing during a Code Blue event. This deficient practice affected one of three residents (R3) reviewed for cardiopulmonary resuscitation (CPR). As a result, staff were unable to immediately provide rescue ventilations while CPR was initiated.Findings include:On [DATE] at 3:44PM, V15 (nurse) said he responded to R3's code blue. V15 said he provided chest compression during the code. V15 said when he arrived to R3's room other staff were conducting compressions but unsure which staff. V15 said R3 had a non- rebreather mask on and observed that there was no ambu-bag in use. V15 said he asked for staff to get an ambu bag from another floor. V15 denied any delay in R3 receiving care. V15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to follow their Abuse Prevention Program by not implementing the care planning process, not identifying any problems, goals, and approaches which would reduce the chances of mistreatment for 4 residents (R1, R2, R3, R4) out of 4 residents reviewed for abuse.On 5/21/2026 at 2:02 P.M., V12 (Social Service Director) stated an abuse care plan should be included in a resident's comprehensive care plan. V12 stated an abuse care plan should be added for new residents, a significant change in status, revised and updated as necessary. V12 stated R1, R2, R3, and R4 did not have an abuse care plan implemented in their comprehensive care plan. V12 states it is expected that the residents have an abuse care plan. V12 states R2s care plan should have been in place after R2 sustained multiple injuries from R3.Record Review of Police Report documents on 5/12/2026 local police officer dispatched to facility regarding a battery that occurred between R3 to R2. R3 used a wheelchair leg to strike R2.Record Review of R3's social service notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-11 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain a second witness signature for psychotropic medications consent prior to administration of psychotropic medications and failed to ensure resident signature was obtained prior to administration of psychotropic medication. These failures affected two (R1 and R2) residents reviewed for residents' rights to be informed in the total sample of five residents.Findings include:R1's admission Record documented, in part Diagnoses (include but are not limited to) COPD (Chronic Obstructive Pulmonary Disease), suicidal ideations, and psychosis. Responsible Party: Self.R1's (03/17/2026) Minimum Data Set documented, in part Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 15. Indicating R1's mental status as cognitively intact.R1's (Active Order as Of: 04/10/2026) Order Summary Report documented, in part Vistaril Oral Capsule (Hydroxyzine Pamoate) Give 100 mg by mouth three times a day for Anxiety. Active 03/17/2026. Mirtazapine Oral Tablet (Mirtazapine) Give 15 mg by mouth at bedtime…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that the residents had a table to sit their food tray on to eat their meals. This affects eight of eight residents (R363, R303, R247, R22, R31, R466, R186, R245) reviewed for accommodations of needs. Findings include: On 6/10/25 at 12:03pm during lunch observation R363 was observed in the bed with her meal tray resting on the bed, R363 was eating her meal. R303 was observed with her lunch tray sitting on her lap, R303 was eating her lunch. R247 was observed eating his lunch, the lunch tray was resting on R247's legs while he was eating. R22 was observed with his lunch tray resting on his legs while he was eating his meal. On 6/11/25 at 12:01pm during lunch service R31 was observed sitting on a black tote, and his lunch tray was resting on the bed, R31 was eating his meal. R466 was observed eating his lunch, the lunch tray was resting on his legs while he was eating. R186 was observed with his lunch tray resting on the bed, while he was eating his meal. R245 was observed with her lunch tray sitting on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's code status was readily accessible to staff by not having the code status documented on the face sheet or in the paper chart/ clinical record. This affected five of five residents (R616, R617, R618, R619 and R166) reviewed for advanced directives. Findings Include: R616 was admitted on [DATE]. R616's face sheet section titled advance directive did not document a code status, it was blank. R616's physician order sheet dated 5/30/25 documents: Full code On 6/11/25 at 4:25pm, R616's entire paper chart was reviewed. No advance directive paperwork was included to indicate R616's code status. The code binder on R616's unit documents: no residents on the do not resuscitate list (DNR) list. V17 (nurse) said, R616's code status was not in his paper chart. V17 said, a resident code status should be in their electronic record and paper chart. R617's was admitted on [DATE]. R617's face sheet section titled advance directive did not document a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to label all insulin pens and inhalers with open and expiration dates. This affects four of four residents (R154, R261, R60 and R191) reviewed for medication labeling and storage. Findings include: 1. On 6/11/25 at 2:51pm review of medication cart with assist from V33 (Registered Nurse), R154 albuterol inhaler was noted with an open date of 5/27/25, no expiration date noted, R154 Symbicort inhaler noted with open date 5/15/25, no expiration date noted. V33 said the inhaler expires 30 days after opening. V33 said the medication should be dated with an expiration date. 2. R60 Symbicort inhaler, open date 5/18/25, no expiration was date noted, V33 said the inhaler expires 30 days after opening. 3. R261 Albuterol (proair) inhaler was noted to be open, verified with V33, there was no open date or expiration date noted. R261 Trelegy inhaler noted with open date of 5/29/25, no expiration date noted there was no open date or expiration date noted. R261 Lantus insulin pen was noted to be open, verified with V33, there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to provide effective interventions to prevent a resident-to-resident physical assault. This affected two of three residents (R568, R277) reviewed for physical abuse. This failure resulted in R277 being assaulted by R568 sustaining a discoloration to his left eye. Findings include: The facility reported incident report states the incident date is 4/4/25. Residents were engaged in a physical dispute. No injuries noted on R568. R277 did appear to have a slight discoloration to the left eye. R568 was transferred to the hospital for further evaluation. Conclusion: No witness were present. R277 alleges that R568 thought he was trying to take his food and he took an aggressive stance towards him. R568 remains in the hospital. R277 is [AGE] years old with diagnosis that include but are not limited to Bipolar Disorder, Schizophrenia, and Major Depressive Disorder. R277's cognition score on 1/13/25 is 15, cognitively intact. Progress note dated 4/3/25 at 12:49PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one resident medication regimen was free from an unnecessary medication by administering one Quetiapine Fumarate 400MG (milligram) tablet without a physician order and failed to reevaluate the use of a psychotropic medications use at least every 14 days. This affected two of five residents (R7, R333) reviewed for unnecessary medications. Findings include: On 6/10/25 at 4:00pm during the medication observation with V25 (LPN/Licensed Practical Nurse), V25 administered R7 divalproex 500MG Extended Release/ 2 tablets, Benztropine 1MG/ 1 tablet, Famotidine 20MG/1 tablet, Olanzapine 20MG/ 1 tablet, Quetiapine Fumarate 400MG/1 tablet, Senna 8.6MG/ 1 tablet and Lorazepam 1MG/1 Tablet. V25 confirmed 8 pills administered to R7. Review of R7 physician order sheet Quetiapine Fumarate 400MG tablet, Olanzapine 20MG/ 1 tablet, is not listed as an active medication, both denoted on the discontinued medication list. R7 medication administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow professional standards of care to administer and obtain a physician order prior to administering medications. This affected two of two residents (R188 and R7) reviewed for professional standards of care, physician orders. Findings include: 1. On 6/10/25 at 4:00pm during the medication observation with V25 (LPN/Licensed Practical Nurse), V25 administered R7 divalproex 500MG (milligrams) ER(Extended Release)/ 2 tablets, Benztropine 1MG/ 1 tablet, Famotidine 20MG/1 tablet, Olanzapine 20MG/ 1 tablet, Quetiapine Fumarate 400MG/1 tablet, Senna 8.6MG/ 1 tablet and Lorazepam 1MG/1 Tablet. V25 confirmed 8 pills administered to R7. Review of R7's physician order sheet and medication administration record, R7 did not have an active order for Quetiapine Fumarate 400MG tablet and Olanzapine 20MG/ 1 tablet. 2. On 6/11/25 at 4:52pm during the continuation of medication observation with V15 (Registered Nurse), V15 was observed to administrator R188 Divalproex 500MG ER/ 2 tablets, Benztropine 2MG/1 tablets, Fenofibrate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders for hand splint and failed to ensure a fabricated right foot orthosis was ordered for a resident with a diagnosis of right drop foot, significant varus of the ankle, weakness of the knee extensor musculature and notable wrist drop, along with weakness of the wrist extensor muscles. This affected one of five resident (R215) reviewed for restorative services. Findings include: R215 was admitted to the facility on [DATE] with a diagnosis of transient cerebral ischemic attack and weakness. During the survey, on 6/10/25, 6/11/25 and 6/12/25 R215 was observed in common areas and room with no right hand splint in place. R215's right arm was flexed at the elbow with right hand fingers contracted. There was no device observed on R215's lower extremities. R215's right foot was observed turning inward. On 6/10/25 at 11:15AM, R215 who was alert and oriented at time of interview said he did not have his splint on today. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · Dcited before2025-06-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure one resident who is incontinent of bladder receives appropriate treatment and services to prevent/ reduce the risk of urinary tract infections. This affects one of three (R239) residents reviewed for infections in a sample of 58. Findings include: On 6/12/25 at 1:06 PM, V22 (Infection Prevention Nurse) stated that V22 meets with infection prevention nurse practitioner weekly to review residents with abnormal laboratory results and/or receiving antibiotics. V22 stated that the nurse is responsible for notifying the physician of all abnormal laboratory results. V22 stated that staff will notify V22 when a resident is prescribed an antibiotic. V22 stated that V22 also gets a printout that identifies all residents on antibiotics. When questioned reason R239's urine culture was reported to this facility on 6/8/25 and physician was not notified until 6/11, V22 stated that she does not know the reason and will have to check with floor nurse. On 6/12/25 at 2:05 PM, V22 stated that V22 spoke with the V28 LPN (Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate was less than 5%, by making 3 errors out of 30 attempts with an error rate of 10 %. This affects two of six residents (R7 and R188) reviewed for medication errors. Findings include: On 6/10/25 at 4:00pm during the medication observation with V25 (LPN/Licensed Practical Nurse), V25 administered R7 divalproex 500MG (milligrams)ER (Extended Release)/ 2 tablets, Benztropine 1MG/ 1 tablet, Famotidine 20MG/1 tablet, Olanzapine 20MG/ 1 tablet, Quetiapine Fumarate 400MG/1 tablet, Senna 8.6MG/ 1 tablet and Lorazepam 1MG/1 Tablet. V25 confirmed 8 pills administered to R7. Review of R7 physician order sheet and medication administration record, R7 did not have an active order for Quetiapine Fumarate 400MG tablet and Olanzapine 20MG/ 1 tablet. On 6/11/25 at 4:52pm during the continuation of medication observation with V15 (Registered Nurse), V15 was observed to administrator R188 Divalproex 500MG ER/ 2 tablets, Benztropine 2MG/1 tablets, Fenofibrate 120MG/ 1 tablet, Fenofibrate 48MG/ 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to notify the attending physician of an abnormal lab result for 3 days after recieving the result. This affected one of three residents (R239) reviwed for abnormal lab results notificaton. Findings include: On 6/12/25 at 1:06 PM, V22 (Infection Prevention Nurse) stated that V22 meets with infection prevention nurse practitioner weekly to review residents with abnormal laboratory results and/or receiving antibiotics. V22 stated that the nurse is responsible for notifying the physician of all abnormal laboratory results. V22 stated that staff will notify V22 when a resident is prescribed an antibiotic. V22 stated that V22 also gets a printout that identifies all residents on antibiotics. When questioned reason R239's urine culture was reported to this facility on 6/8/25 and physician was not notified until 6/11, V22 stated that she does not know the reason and will have to check with floor nurse. On 6/12/25 at 2:05 PM, V22 stated that V22 spoke with the V28 LPN (Licensed Practical Nurse) who informed physician of urine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their change in condition policy and did not notify a family member of a resident's (R2) change in condition and need to be sent out to the hospital for one (R2) out of four residents reviewed for change in condition in a total sample of seven. Findings Include: R2 is a [AGE] year old with the following diagnosis: psychosis, mood disorder, suicidal ideation, and anxiety disorder. A Social Service note dated 3/27/25 documents R2 became verbally and physically aggressive with staff. R2 attempted to go to the patio but the patio was currently closed. Staff redirected R2 back to R2's assigned unit, but R2 refused. R2 became increasingly agitated R2 then attacked staff by slapping them and kicking them in the stomach. A behavioral code was called, and CPI (Crisis Prevention and Intervention) methods were applied to stop R2 from attacking staff. R2 was escorted back to R2's unit once calm. Social services attempted to educate R2 on house rules and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their physician services policy and ensure the attending physician conducted face-to-face visits with residents within the first 30 days of admission/re-admission and/or at least once every 60 days. This affected four of four residents (R1, R4, R5, R6) reviewed for physician visits. Findings include: On 1/30/25 at 10:00AM, V2 DON (Director of Nursing) stated that physicians see residents monthly. V2 stated that some physicians still do paper charting, most document in the resident's electronic medical record. V2 stated that V5 (Attending Physician) documents in the resident's electronic medical record. V2 reviewed R1's medical record and stated that R1 was last seen by V5 in 2022. V2 reviewed R4's medical record. V2 stated that there are no notes by V5. V2 reviewed R5's medical record. V2 stated that R5 was seen in December 2024. V2 acknowledged that the previous visit by V5 was in 2022. R1 was admitted to this facility on 3/31/2022. V5 conducted face-to-face visits with R1 on 4/1/22, 5/9/22, 7/5/22, and 8/27/22. R4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to schedule outside appointments and testing for one resident (R1) out of three residents reviewed for resident rights in a sample of 6. Findings include: R1's POS (physician order sheet) notes the following orders: 11/16/23, R1 to have CT (computed tomography) with contrast of lungs related to COPD (chronic obstructive pulmonary disease). 11/28/23, R1 to have CT with contrast of lungs related to COPD. 12/5/23, R1 to have CT with contrast of lungs related to COPD. 12/8/23, R1 to have CT with contrast of lungs related to COPD. 2/7/24, Schedule to see pulmonologist for evaluation and treatment, diagnoses COPD, chronic cough, and repeated upper respiratory infections. 3/27/24, Pulmonologist appointment 7/11/2024 at 2:45PM. On 1/30/25 at 9:55AM, R1 stated that R1 has not seen a pulmonologist yet or had the CT (computed tomography) scan done yet. R1 stated that R1 has asthma. R1 stated that R1 has waited a long time to see a pulmonologist. On 1/30/25 at 9:00AM, V4 (Appointment Scheduler) stated that the nurse has to notify V4 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its abuse policy by failing to report an alleged violation involving a resident-to-resident sexual abuse after being notified of the allegation. This failure affected one (R1) of one residents reviewed for abuse. Findings include: R1 is a [AGE] year-old female who has resided at the facility since 2022, past medical history of Iron deficiency anemia, schizoaffective disorder current episode mixed with psychotic features, other specified disorder of muscle, unsteadiness on feet, obesity, low back pain, delusional disorders, encounter for examination and observation following alleged adult rape, etc. 12/17/2024 at 10:00AM, R1 was observed in bed, awake, alert and oriented and stated that she was moved from the third floor to the fifth floor yesterday, she is not sure why. R1 was asked if anything happened between her and another resident (R2) and she said yes, that R2 came to her room and forced her to have sex with him. R1 said she told R2 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility staff failed to 1. wear a hair restraint to cover a beard while in the kitchen, 2. failed to maintain sanitizing solution at 200 ppm (parts per million) of Quaternary Ammonium solution for dishes in the three-compartment sink, 3. failed to label and date food in the refrigerator. 4. failed to clean and sanitize the blender equipment and spatula after preparation of puree meal. This failure has the potential to affect all 357 residents who received oral meals from the facility's kitchen. Findings include: On 07/14/24 at 09:50 AM, V5 (Cook) oversaw the kitchen at this time. V4 (Dietary Manager) is not in the building. On 07/14/24 at 09:51 AM, Upon entrance to the kitchen observed two staff with beards in the food preparation area not wearing beard covers. V6 (Dietary Aide) was inquired of his beard. V6 said, I just didn't have it (beard covering) on. I know I'm supposed too. I have too much facial hair. On 07/14/24 at 09:52 AM, V7 (Certified Nursing Assistant/CNA) seen in the kitchen without wearing a beard cover…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to refrigerate unopened medication that required refrigeration before opening for 2 of 30 (R60, R73) residents reviewed during medication storage and labeling task. Findings Include: On 07/15/24 at 08:25 AM inspected the medication cart from the second floor. V9 (Licensed Practical Nurse/LPN) present during the inspection, found an unopened medication requiring to be refrigerated before opening, placed in the medication cart. Items found: R60's Lantus, two 22 units pens, labeled refrigerate before opening, stored in medication cart at room temperature unopened. R73's Novolin R 100unit/ml, one 10ml vial, labeled refrigerate before opening, stored in medication cart at room temperature unopened. R60's physician order reads in part, Insulin Glargine Solution 100 UNIT/ML Inject 22 unit subcutaneously two times a day for diabetes. R73's physician order reads in part, HumuLIN R Solution 100 UNIT/ML (Insulin Regular Human) Inject subcutaneously needed as per sliding scale: if 150 - 200 = 2 units ; 201 - 250 = 4 units ;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their resident discharge policy by failing to document a discharge summary and plan of care for a resident who was hospitalized for destructive behaviors and did not return to the facility. This failure applied to one (R5) of one resident reviewed for discharge procedures. Findings include: R5 was originally admitted to the facility 11/29/19 with diagnoses that included Schizoaffective disorder, Dementia, Attention-Deficit Hyperactivity Disorder, and bipolar disorder. According to Minimum Data Set, dated [DATE], R5 was assessed with moderate cognitive impairment and required staff assistance with activities of daily living. During this investigation, progress notes, assessments, physician orders and care plans were reviewed for R5. R5 was admitted to the hospital for acute behaviors on 4/17/24 and returned to the facility 4/23/24. The facility sent R5 out again on 4/25/24 and discharged R5 on 5/16/24. The facility failed to provide any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent incidents of staff to resident verbal/mental abuse. This affected four of four (R10, R21, R22, R23) residents reviewed for abuse. The findings include: 1.On 4/10/24 at 10:59AM R10 said the staff say I don't need help with anything, but they can be nice to me. R10 said they talk about me, saying I'm not blind. I'm blind I need help. R10 said V20 tells them (other staff) that I don't need help, that I can do things myself. R10 said V20 makes everything harder for me. R10's diagnosis include, but are not limited to Schizoaffective Disorder, Schizophrenia, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus, Tourette's Disorder, Generalized Anxiety Disorder, Blindness, One Eye, Psychosis, Conduct Disorder, and Depressive Disorder. R10's cognitive patterns assessment dated [DATE] indicates a score of 15, cognitively intact. 2.On 4/12/24 at 9:34AM R21 said V20 (Registered Nurse/RN) laughs at other patients. R21 said V20 is my nurse but is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to report an allegation of abuse to state surveying agency. This failure affected 4 of 4 (R21-R24) residents reviewed for abuse reporting. The findings include: 1.On 4/12/24 at 9:34AM R21 said V20 (Registered Nurse) laughs at other patients. R21 said V20 is my nurse, but not here today. R21 said V20 says we are stupid, crazy, or she won't help us. R21 said V20 has a bad attitude. R21 said we talked about it at a meeting. R21's diagnosis include but are not limited to Major Depressive Disorder, Weakness, Anxiety Disorder, and Unspecified Psychosis. R21's cognitive patterns assessment dated [DATE] indicates a score of 15, cognitively intact. 2.On 4/12/24 at 9:45AM R22 said V20 has been her nurse. She is not nice, arrogant, she has a problem with everyone. R22 said we told them at the (resident) council meeting. R22's diagnosis include but are not limited to Epileptic Seizures, Schizoaffective Disorder, Bipolar Type, Weakness, Major Depressive Disorder,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to have an effective smoking policy and contraband policy to prevent unauthorized items/smoking material. This affected on two of three (R3, R7) residents reviewed for safety and supervision. This failure resulted in R3, a resident with visual impairment and assessed to require supervision while smoking, to bring unauthorized smoking material from a home visit and drop a lit cigarette into a garbage can causing a fire. This has the potential to affect 84 residents on the fifth floor. Findings include: R3 face sheet shows diagnosis of legal blindness, auditory hallucinations, schizoaffective disorder, post-traumatic stress disorder, bipolar disorder, and anxiety. Facility incident report dated 2/5/2024 denotes in-part writer was at the nurses' station and smelled smoke, writer observed smoke coming from resident bathroom, garbage can. Resident stated she was smoking in the bathroom. Writer evacuated resident from room, fire extinguisher was used to put out the fire. Full body assessment was performed, resident has no injuries,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to notify 1 resident (R11) of 3 in writing prior to performing a room change. The findings include: R11 diagnosis include, but not limited to Chronic Pain Syndrome, Bipolar Disorder, Psychotic Disorder, Depression, and Suicidal Ideations. R11's cognitive patterns assessment dated [DATE] states score of 15, cognitively intact. On 4/11/24 at 9:40AM V28 (Social Services) said on 12/4/23 we were doing a room change for R11. V28 said I think R11 may have had a behavior and so he was being moved. On 4/12/24 at 12:24PM V14 (Social Services Director) said we do not give the residents a copy of the written room change notice. On 4/12/24 at 1:53PM R11 said they didn't give me any notice or paper that I was moving. They just said you're moving. R11 said I never said I wanted to move. R11's Progress notes dated 12/4/2023 states resident continued to disrupt the common area of the unit. Resident was then transferred to second unit to reside. R11's Notification of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-03 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility to prevent the loss of a resident's funds during a room change. This affected one of three residents (R11) reviewed for misappropriations of funds. The findings include: R11 diagnosis include, but not limited to Chronic Pain Syndrome, Bipolar Disorder, Psychotic Disorder, Depression, and Suicidal Ideations. R11's cognitive patterns assessment dated [DATE] states score of 15, cognitively intact. On 4/10/24 at 10:35AM R11 said I gave V6 (Social Services) my locker key. I had $1332.00 in the envelope and when V6 brought it to me, there was only $532.00 there. R11 said I told V6 to bring the envelope in the pocket of my coat in my locker. R11 said I asked V6 about the money and he said you aint getting that back. V6 said the facility said they investigated. They blamed it on me. V6 said I had the money from a $1900.00 check I had received. V6 said I can't spend it. R11 said V22 cashed the check for me. R11 said it started because V32 (Prior Administrator) instructed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop appropriate interventions to prevent a resident from pulling out his gastrostomy tube (GT) numerous times that required visits to the hospital. This deficiency affects one (R127) of three residents in the sample of 39 reviewed for Tube Feeding Management. Findings include: On 9/26/23 at 12:26PM, V22 (Registered Nurse) said that R127 has a GT bolus feeding every 6 hours. Observed R127 propelling himself in a wheelchair. R127 was re-admitted on [DATE] with diagnosis listed in part but not limited to Parkinson's disease, Dysphagia, Gastrostomy tube, Schizophrenia, Delusional disorders, Anxiety, Paranoid personality, Hallucination, Dementia. Physician order sheet indicates: Bolus (Brand Name of enteral feeding 1.5) 2 cans every 6 hours total of 8 cans per day. Flush with 30cc water before and after each bolus. Cleanse G-tube site with NSS (normal saline solution) and leave open to air daily and as needed. Care plan indicates: R127 is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow their Intramuscular Medication Administration policy by failing to withdraw the plunger to check for blood return. This deficient practice affects 1 resident (R31) of 5 residents reviewed for medication administration in a total sample of 39 residents. Findings Include: On 9/27/23 at 8:45 AM, medication administration observation conducted with V19 (Licensed Practical Nurse/LPN). R31 has PO (by mouth) and IM (Intramuscular) injection medication scheduled for 9:00 AM. R31's IM injection medication of Fluphenazine Decanoate 25 MG/ML, to inject 2ml (50mg) IM once monthly-chart and rotate site. V19 prepared the medication in 12mL syringe with 21 gauge with 1 inch needle. V19 drew 2mL in the syringe. Explained to R31 the procedure. V19 inserted the needle of the syringe into R31's right deltoid. V19 did not withdraw the plunger and check for blood return. V19 inserted the syringe and administered the IM medication to R31. On 9/27/23 at 8:52 AM, V19 (LPN) stated that they don't need to withdraw the plunger…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide Activity of Daily Living (ADL) care to dependent residents. This deficiency affects two (R64 and R219) of seven residents in the sample of 39 reviewed for Providing ADL Care. Findings include: 1. On 9/26/23 at 11:05AM, observed R64 lying in bariatric bed. She has prominent facial hair. She needs extensive assistance with ADLs. R64 was re-admitted on [DATE] with diagnosis listed in part but not limited to Cerebrovascular disease, Hemiplegia affecting left nondominant side, Morbid Obesity, Dysphagia with gastrostomy tube. Care plan indicates: She requires assist with ADLs to maintain highest possible level of functioning. On 9/27/23 at 10:42AM, observed R64 with facial hair. V30 (Certified Nurse Assistant/CNA) said that she is the CNA assigned to R64 yesterday and today. She said that facial hair shaving is part of routine daily care to R64, but they don't have a razor available for her to shave R64, it was out of stock. On 9/27/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement physician orders of a low air loss mattress to a resident who is at high risk for developing skin impairment and has a history of pressure ulcers. This deficiency affects one (R64) of three residents in the sample of 39 reviewed for Wound/Pressure ulcer Prevention Management. Findings include: On 9/26/23 at 11:05AM, observed R64 lying in a bariatric bed. She is not on a low air loss mattress (LAL). V30 (Certified Nurse Assistant/CNA) said that she needs extensive assistance with ADLs and transfers. R64 was re-admitted on [DATE] with diagnosis listed in part but not limited to Cerebrovascular disease, Hemiplegia affecting left nondominant side, Morbid Obesity, Dysphagia, Gastrostomy. Physician order sheet indicates: Low air loss mattress in use. Care plan indicates: She is at increased risk for alteration in skin integrity due to incontinence of bowel and bladder, Diabetes, Gastrostomy tube. Weekly wound evaluation dated 9/26/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct a complete and thorough investigation on a resident with an unknown injury. This affected one of three residents (R118) reviewed for safety in a sample of 39. Findings Include: On 9/26/2023 at 10:30am R118 was observed in bed with a leg immobilizer on her left leg. R118 is alert and oriented times three, R118 said that V42 (Certified Nursing Assistant/CNA) entered the room and said, 'I must hurry and get you out of the bed because you have an appointment.' V42 quickly assisted me to get dressed then V40 (Certified Nursing Assistant/Transporter) joined her, they both assisted me to stand holding me up by my arms and pants then pulled the wheelchair up close to the bed. They had me turn and sit in the chair but when I went to turn, my left foot was behind the wheel of the wheelchair, and they sat me down. I did tell them my foot was caught behind the wheel. V42 placed my foot to the front and said you're in the wheelchair now. V40 wheeled me to the transportation van and we both went for my appointment. I told the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow their Administering Nebulizer Therapy policy when the nurse failed to obtain pre and post treatment lung sounds, pulse, and respiration rate. The nurse also failed to remain with the resident during the nebulizer treatment. This deficient practice affects 1 resident (R42) of 5 residents reviewed for medication administration in a total sample of 39 residents. Findings Include: On 9/27/23 at 10:08AM, medication administration observation conducted with V24 (Registered Nurse/RN). R42 has scheduled oral medication and nebulizer treatment medication. V24 instructed R42 to go in the room for Nebulizer treatment. V24 prepared the medication and placed the nebulizer mask on R42. V24 left R42's room and went to the nurse's station. V24 returned in R42's room at 10:20 AM and observed that the Nebulizer treatment is still not complete. V24 stated to R42, I will be back in 2 mins, V24 left the room again and went to the nurse's station. V24 returned inR42's room at 10:24 AM and removed the mask, turned off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to refer and provide appropriate mental health/psychotherapy services to resident who has behavioral related disorders. This deficiency affects one (R127) of three residents in the sample of 39 reviewed for Behavioral Health Services program. Findings include: On 9/26/23 at 12:26PM, observed R127 propelling himself in wheelchair. V19 (Licensed Practical Nurse/LPN) said that R127 was recently sent out to the hospital due to pulling out his Gastrostomy tube (GT). On 9/27/23 at 11:48AM, Reviewed R127s medical records with V31 (Care Plan Coordinator). She said that R127 has behavioral issues of pulling his G-tube feeding that requires visits to the hospital for re-insertion. V31 said that R127 has numerous visits to the hospital for GT re-insertion because he pulled out his GT. V31 and surveyor cannot find any documentation in chart that mental health services- group or individual episodic behavioral strategies were rendered to R127. R127 is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to record the controlled drug medication administered to resident on controlled count sheet. This deficiency affects one of four medication carts reviewed for controlled substance record keeping. Findings include: On 9/26/23 at 11:22AM, checked 5th floor medication cart #1 with V19 (Licensed Practical Nurse). Controlled substance/Narcotic medication counting done with V19. Noted R232's controlled drug record form for Clonazepam tab 0.5mg tablet documented remaining tablet at #6 but the medication card tablet is at #5. V19 said that she forgot to document after she took the medication from the narcotic med cart to administer to R232 at 9am today. V19 said that they usually document the date, time, number of doses remaining and signed in the controlled drug record form after taking the medication from the controlled drug medication cart. On 9/26/23 at 11:50AM informed V20 (Assistant Director of Nursing) for 5th floor of above concern. She said that the nurse should document immediately in the controlled drug count…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to monitor resident's refrigerator, dispose of expired food items, and maintain refrigerator temperature for one (R167) of three residents reviewed for food storage in the sample of 39. Findings include: On 9/26/23 at 11:30 AM R167's refrigerator in his room contained seven 8-ounce cartons of 2% milk with the following expiration dates: 6/19/23, 8/14/23, 8/16/23, 9/2/23, 9/13/23, 9/16/23, and 9/20/23. There is one 8-ounce carton of 4% milk with an expiration date of 8/16/23. The thermometer in the refrigerator reads 48 degrees Fahrenheit. On 9/26/23 at 12:00 PM R167 said I will throw those away. I'm not going to drink them. On 9/26/23 at 12:20 PM V45 (Psychiatric Rehabilitation Services Coordinator) said we check to make sure they are plugged in and not leaking. On 9/26/23 at 12:35 PM V25 (Staff Scheduler) said we check the temperature daily. If there is any expired food, we throw it away. (R167's) refrigerator is usually locked. I don't get to his. He works for activities and is all over the building. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$55,162 in federal fines across 2 penalties.
- $30,722 — penalty dated 2024-06-27
- $24,440 — penalty dated 2024-05-03
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.0 | ≈ chain avg |
| Health inspection | 2 of 5 | 2.1 | -0.1 vs chain |
| Staffing | 2 of 5 | 1.5 | +0.5 vs chain |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 68 homes this chain runs (chain average 2.0★, per CMS)
Showing 40 of 68; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| A&F REALTY LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 01/01/2005 |
| GUBIN ENTERPRISES LIMITED PARTNERSHIP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 37% | since 01/01/2014 |
| BROWN, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | since 10/16/2017 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 95% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.2M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145778. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.