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Ambassador Nursing & Rehab Center

4900 North Bernard, Chicago, IL 60625 · For profit - Limited Liability company · 190 certified beds · (773) 583-7130 Medicare & Medicaid certified

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Flagged for abuse5 actual-harm citations$111,884 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (20% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (61) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $111,884 in federal fines (most recent 2025-12-09)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3235 W Montrose Ave · (773) 669-0005 · Call to confirm hours
Pharmacy
3514 W Lawrence Ave · (773) 478-1111 · Call to confirm hours
Grocery
3458 W Lawrence Ave
Park
3315 W Carmen Ave · (773) 478-9744 · Typically dawn to dusk
Place of worship
4850 N Bernard St · (872) 999-0090

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.0%13.4%15.4%better
Long-stay residents who lose too much weight5.1%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder0.1%0.9%0.9%better
Long-stay residents with a urinary tract infection0.6%1.5%2.0%better
Long-stay residents with depressive symptoms97.9%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened5.8%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.2%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine94.2%91.8%95.3%typical
Long-stay residents with pressure ulcers4.5%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control10.8%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table22.2%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.1%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine51.6%63.1%79.4%worse
Short-stay residents rehospitalized after admission25.8%26.1%22.6%worse
Short-stay residents with an outpatient ER visit12.8%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.262.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.252.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.8%U.S. median 10.7%
Went back to hospital
40.0%U.S. median 56.6%
Met the expected recovery
0.12U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 55% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 6.4–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 3.8–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.561.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.49
LPN hours/ resident / day
1.56
Aide hours/ resident / day
2.58
Total nurse hours/ resident / day
0.47
RN hoursweekends
20.2%
Total nursing turnover
9.5%
RN turnover

How full it usually is: this home is certified for 190 beds and averages 179.6 residents a day — about 95% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.58 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.56 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.38 hrs/resident/day on weekends vs 2.66 on weekdays — 11% thinner on weekends. RN hours go from 0.56 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 20% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-08-08)
13
at the previous standard inspection (2024-07-12)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

61 citations, most serious first. The 15 most serious are shown; the remaining 46 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement interventions to prevent a resident from sustaining a serious fall related injury for one of three residents (R7) in the sample of thirteen. This failure resulted in R7 sustaining a subarachnoid bleed (brain bleed) after falling.Findings include:Final Incident Report (11.6.2025) documents, in part: At approximately 5:00 AM, resident was noted sitting on the floor in the hallway. Resident noted with an open area to the back of his head.Resident was immediately assessed by NOD (Nurse on Duty). First aid was provided. Resident sent to emergency room for evaluation. Resident admitted with Subarachnoid hemorrhage and two staples to the back of head. Physician and family notified. Investigation initiated.The facility completed its investigation through medical review and interviews. Based on facility review the resident fell backwards suddenly and sustained injury to the back of head. The resident remains in the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer a resident's (R1) scheduled medication for neuropathic pain and failed to document physician notification of a resident (R1) missing scheduled doses of the neuropathic pain medication when reviewed for quality of care/treatment in the sample of 3 residents (R1, R2 and R3). This failure resulted in R1 experiencing increased neuropathic pain to bilateral lower extremities for 3 days and causing R1 to not consistently sleep for 2 nights due to increased nerve pain.Findings Include: On 8/20/2025 at 1:26 pm, V4 (LPN) stated that if a medication has not been received from the pharmacy, the nurse should call V2 (Director of Nursing), and the V2 will request that the nurse tell the pharmacy the medication is needed stat. On 8/20/2025 at 3:17 pm, V7 (Assistant Director of Nursing) stated that because staff is at the facility to assist the residents, the nurses know when a resident's multidose blister card gets low, and the nurse should be calling the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to protect one resident (R6) from physical abuse. This failure affected 1 of 3 residents reviewed for physical abuse and caused R6 to be sent to local hospital and R6 sustaining a comminuted left intertrochanteric fracture requiring R6 to have open reduction internal fixation of the left hip fracture. Findings include: R6 has a diagnosis which include but are not limited to: Repeated falls, Alzheimer's disease, lack of coordination, abnormalities of gait and mobility, weakness, dementia, ataxic gait, unsteadiness on feet, and insomnia. R6 has a Brief Interview for Mental Status (BIMS) dated 07/10/25 with no score and indicates that R6 has memory impairments.R7 has a diagnosis which includes but are not limited to: cocaine abuse, disorientation, other disorders of the brain, cerebral infarction, cerebral ischemia, and anxiety.R7 has a Brief Interview for Mental Status (BIMS) dated 04/30/25 with a score of 6 and indicates that R6 has memory impairments. During this survey R6 was able to answer surveyor questions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide adequate supervision for a resident (R6) at risk for falls and failed to ensure that a resident (R6) at risk for falls does not have repeated falls. These failures affected 1 of 3 residents, reviewed for falls and fall prevention interventions, caused R6 to be sent to local hospital and R6 sustaining a comminuted left intertrochanteric fracture requiring R6 to have open reduction internal fixation of the left hip fracture.Findings include:R6 has a diagnosis which include but are not limited to: Repeated falls, Alzheimer's disease, lack of coordination, abnormalities of gait and mobility, weakness, dementia, ataxic gait, unsteadiness on feet, and insomnia. R6 has a Brief Interview for Mental Status (BIMS) dated 07/10/25 with no score and indicates that R6 has memory impairments.R6 [NAME] Data Set (MDS) dated [DATE] shows that R6 requires supervision or touching assistance for walking. The facility's document dated 03/26/25 through 07/16/25 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to ensure residents were free from abuse by one staff member being physically abusive towards two residents ( R104, R119) out of five residents reviewed for abuse in a sample of 28. This failure resulted in the residents experiencing emotional trauma/fear and anxiety. Findings include: 1. According to R119's facesheet printed 7/11/24, R119 is [AGE] years old with diagnoses that include but are not limited to unilateral primary osteoarthritis, right and left knee; venous insufficiency; need for assistance with personal care. According to R119's MDS (Minimum Data Set), 6/3/24, R119 has a BIMS (Brief Interview for Mental Status) score of 15, indicating intact cognition. R119's care plan initiated 2/13/24 reads in part: R119 is an adult living with chronic health conditions and comorbidities that include orthopedic aftercare, unsteadiness on feet, gait and mobility issues, anxiety; that requires the support, services and structure of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision for two (R3, R4) of three residents with history of aggressive behaviors. The facility failed to ensure that R4, who required one-to-one supervision due to prior resident-to-resident altercation, was adequately supervised, resulting in another resident-to-resident altercation.Findings Include:The facility's final incident reportable for R3 and R4 dated 5/24/26 sent to State Agency on 5/29/26 at 3:38 PM reads in part: [R4] stated they engaged in an argument with [R3], and that [R3] got frustrated and pushed [R4]. [R3] denied the allegation adamantly stating he didn't make any type of physical contact with [R4]. [R3] further stated that [R4] pushed a chair that made contact with [R3's] walker and he got upset about it but never pushed [R4]. [R4] and [R3] were very upset with each other, and they verbalized threats to staff after they were separated. [R4] and [R3] placed on one-on-one monitoring. MD [Medical Doctor] informed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility failed to prevent and protect residents from resident-to-resident physical abuse. This failure affects two (R1, R2) residents out of four residents reviewed for abuse. Findings include: On 05/09/2026 at 9:55AM, V3 (Licensed Practical Nurse/LPN) states she was the nurse assigned to care for R1 yesterday and had heard there was an altercation that took place between R1 and R2. V3 states she was called down to speak to V1 (Administrator) in the office. V3 states she assessed R1 and did not see any bruises and R1 denied having any pain. V3 states she called R1's doctor and received orders to send R1 to the hospital for evaluation. V3 states the incident occurred at approximately 2:30PM and she called the ambulance at approximately 4:30PM. V3 states R1 was placed on 1:1 monitoring until the ambulance arrived. V3 states her shift was supposed to end at 3:00PM so she left after calling the ambulance. V3 states she has never seen R1 be physically aggressive with anyone in the facility. R1's progress note dated 05/08/2026 at 4:28PM written by V3 (LPN) documents, R1 alleged that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident remain free from abuse for one of four residents (R2) reviewed for abuse in the sample of 13.Findings include:R2's medical record (face sheet) documents R2 is a [AGE] year-old admitted to the facility with diagnoses including but not limited to: Specified disorders of brain, Cardiomegaly, Electrocution, and Seizures. R2's MDS (Minimum Data Set) documents a BIMS (Brief Interview for Mental Status) score of 15 or cognitively intact.R3's medical record (face sheet) documents R3 is a [AGE] year-old admitted to the facility with diagnoses including but not limited to: Atherosclerotic heart disease of native coronary artery without angina pectoris, Hypertensive heart and chronic kidney disease without heart failure, Chronic kidney disease, and Hyperlipidemia. R3's MDS (Minimum Data Set) was not completed.Final Incident Report (10.29.2025) documents in part, (R3) alleging (R2) made contact with (R2) and noted redness to lower lip. (R3)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to report an allegation of resident abuse within two hours of notification. This failure affected one resident (R1) reviewed for Reporting of Alleged Violation. Findings include:R1 is [AGE] year old with diagnosis including but not limited to: spinal stenosis, morbid obesity, other abnormalities of gait and mobility, low back pain and heart failure.R2 is [AGE] year old with diagnosis including but not limited to: depression, insomnia, aphasia, hypertensive heart disease without heart failure and facial weakness.On 9/10/25 at 10:30 am, V2 (DON) stated the following, We transferred R1 to a sister facility because he alleged that R2 hurt his arm. The incident was unwitnessed and occurred on 7/29/25. V25 (MDS Nurse) was the MOD (Manager on Duty) on that day and completed an incident report of the incident between R1 and R2. R1 had an in-house X-ray done because he complained of pain to his arm, but there were no injuries noted via X-ray and no redness. All…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-08 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F725Based on observation, interview and record review, the facility failed to ensure sufficient staff to administer medications as ordered by physician and attend to resident's needs or care in a timely manner. These failures could potentially affect all residents residing in the facility. The findings include:On 8/5/25 At 10:50AM Observed R34 up and about, ambulatory with steady gait, alert and oriented x 3, verbally responsive. Stated medication does not come on time depending on the nurse. R34 said on 8/2/25 (Saturday) there was only 1 nurse working and the nurse on her side came late around 12noon. She said she got her morning medications around 12noon, and it is supposed to be given around 9am. Stated medications were given late because of short staff. MDS (Minimum Data Set) dated 6/5/2025 showed R34's cognition was intact. R34's physician order sheet (POS) and medication audit report dated 8/6/25 documented medications not limited to Furosemide, Magnesium, Thiamine, Cyanocobalamin, Folic Acid, Aspirin,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to discard out-dated food items, store food items away from cleaning solution, and ensure food items were distributed and served to residents under sanitary conditions. This has the potential to affect 168 residents that receive nutrition from the kitchen. Surveyor 40061's findings include: On 8/05/2025 at 9:18 AM, surveyor conducted an initial kitchen tour with V7 (Dietary Manager). In the dry storage room, there was an opened box of powdered non-dairy creamer packets. One of the labels in the box documented in part to best use by 6/22/2025. V7 stated there was no expiration date on the box. V7 did not know if powdered creamer expired and stated it was better to toss it since V7 did not know if the product was still good. At 9:29 AM, during the initial kitchen tour, there was a large box of bananas on the bottom shelf in one of the prep stations in the back of the kitchen. Next to the box was a sanitation bucket. V7 stated there was cleaning solution in the bucket. On 8/06/2025 at 2:10 PM, V7 provided 'Diet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure wheelchair armrest was not worn out or wabbly for 1 resident (R101) and failed to ensure call light were within reach and in good working order for four residents (R7, R17, R51, R98) reviewed for reasonable accommodation of needs out of a sample of 35. The findings include: R101's admission record showed initial admit date on 7/15/2009 with diagnoses not limited to Epilepsy, Unspecified asthma, Hypertensive heart disease, Pain in unspecified joint, Benign prostatic hyperplasia, Pain in left ankle and joints of left foot, Personal history of traumatic brain injury. MDS (Minimum Data Set) dated 7/11/2025 showed R101's cognition was intact. He needed set up or clean up assistance with eating; Supervision or touching assistance with chair / bed and toilet transfer. MDS showed R101 uses wheelchair and received restorative nursing programs for active range of motion (AROM), splint or brace assistance and transfer 7 days in a week. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F695Based on observations, interviews, and record reviews, the facility failed to: (A) Maintain proper storage of oxygen nasal cannula tubing for 3 (R39, R52, and R107). (C) Ensure nebulizer tubing and mask were changed for 1 (R62) resident.These failures affected four (R39, R52, R62, and R107) out of four residents reviewed for respiratory care in a sample of 35.Findings Include: R39's Minimum Data Set (MDS) dated [DATE], Brief Interview Score indicates he is cognitively impaired. R39 Physician Order Sheet (POS) dated 8/5/25 shows an active diagnosis which are not limited to: chronic obstructive pulmonary disease, dependence on supplemental oxygen, other fatigue, and acute respiratory failure with hypoxia. R39 has an active order for oxygen at 2 Liters per minute/lpm, via nasal cannula every shift for Shortness of Breath (SOB)R52's MDS dated [DATE], Brief Interview Score (14) indicates she is cognitively intact. R52's POS dated 8/7/25 shows an active diagnosis of chronic obstructive pulmonary disease (COPD),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F755Based on observation, interview and record review, the facility failed to follow their policies and procedures to ensure resident received their medications according to the physician's order for 6 (R25, R34, R46, R77, R107 and R156) residents reviewed for medication administration in a sample of 35.The findings include: R34’s admission record showed admit date on 5/29/2025 with diagnoses not limited to Other seizures, Hypertensive heart disease without heart failure, Polyneuropathy, Depression, Idiopathic peripheral, Autonomic neuropathy. MDS (Minimum Data Set) dated 6/5/2025 showed R34’s cognition was intact. R46’s admission record showed admit date on 4/3/2020 with diagnoses not limited to Unilateral primary osteoarthritis right hip, Chronic obstructive pulmonary disease, Chronic pulmonary edema, Heart failure, Paroxysmal atrial fibrillation, Unspecified atrial flutter, Hypertensive heart disease with heart failure, Type 2 diabetes mellitus, Venous insufficiency (chronic) (peripheral), Iron deficiency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to practice appropriate infection prevention and control measures by staff not wearing appropriate Personal Protective Equipment (PPE) while providing care to a resident (R167) on Enhanced Barrier Precautions (EBP) and failed to ensure that a resident (R177) with wounds was on Enhanced Barrier Precautions (EBP). These failures have the potential to affect R177 and all 62 residents residing on the 3rd floor. Infection Control Findings include: R177's 'admission Record' documents in part diagnosis information of acquired absence of left leg below knee, encounter for orthopedic aftercare following surgical amputation, and encounter for change or removal of surgical wound dressing. R177 admitted to the facility on [DATE]. R177's 'Order Summary Report' documents in part Enhanced Barrier Precautions for Wounds every shift. The order date and start date is 08/03/2025. On 8/05/2025 at 10:50 AM, R177 was in bed and had dressing to left below knee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 46 citations
  • Potential for harm · D2025-08-08 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F554Based on observations, interviews, and record reviews the facility failed to: 1. Obtain a physician order to keep medication at bed side for two (R107, and R126).2. Determine if self-administration of medication was appropriate for one (R107) out of two residents observed with medications at bed side table in a sample of 35. Findings Include:R107's Minimum Data Set/ MDS dated [DATE], Brief Interview Score (14) indicates she is cognitively intact. R107's Physician Order Sheet (POS) with active orders as of 8/5/25 shows Ventolin HFA inhalation aerosol solution 108 (90 base) MCG/ACT (Albuterol Sulfate) 2 puff inhale orally every 6 hours as needed for shortness of breath. R126's Minimum Data Set/ MDS dated [DATE], Brief Interview Score (15) indicates he is cognitively intact. R126's Physician Order Sheet (POS) with active orders as of 8/5/25 shows Ventolin HFA inhalation aerosol solution 108 (90 base) MCG/ACT 2 puff inhale orally every 6 hours as needed for shortness of breath. On 8/5/25 at 11:23 AM, Surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: 172Number of residents cited: 3 Based on observations, interviews, and record reviews, the facility failed to ensure a homelike environment for three residents (R42, R88, R172) out of a total sample of 172 residents in the facility.Findings include: On 8/05/2025 at approximately 10:20 AM, R172 stated facility is slow to fix broken furniture and fixtures. R172 stated ceiling panel by the window has been missing for weeks. There was some type of leak from the ceiling and someone from maintenance took the panel out and never finished fixing it. When surveyor entered bedroom, surveyor observed the missing ceiling panel by R172's foot of the bed. Piping exposed and there were multiple towels and linen on the floor under the ceiling panel. On 8/05/2025 at 10:36 AM, R42 (roommate) stated the ceiling panel fell off and there was some water leak. R42 stated it's been this way for weeks. R42 stated the facility isn't doing anything to fix it or put it back. R42 also pointed to the cabinet in front of the bed. The left side panel and left cabinet door are missing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: 35Number of residents cited: 1 Based on interviews and record reviews the facility failed to submit an accurate Level I PASRR (Pre-admission Screening and Resident Review) assessment for R10 and failed to refer R10 to the appropriate state-designated authority for a Level II PASRR evaluation and determination after a significant change for one out of a total sample of 35 residents. Findings include: On 8/05/2025 at 11:14 AM, R10 was sitting in bed staring at room curtain. Surveyor attempted to interview R10 but R10 was quiet and mostly to self with a flat affect. During other random observations, R10 was on the first floor dining room or walking in the hallway. R10 kept mostly to self with flat affect. On 8/05/2025 at approximately 11:30 AM, V17 (Nurse) stated that R10 is alert and oriented to person and place. V17 stated R10 used to be more alert but has considerably slowed down. V17 stated R10 is quieter, keeps to self and requires more encouragement and queuing now. On 8/05/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: 35Number of residents cited: 1 Based on interviews and record reviews, the facility failed to follow-up and refer a resident with mental illness (R78) to the appropriate state-designated authority for a Level II PASRR (Pre-admission Screening and Resident Review) evaluation and determination for one out of a total sample of 35 residents. Findings include: R78's 'admission Record' documents in part an initial admission date of 6/02/2025. Diagnosis information includes schizoaffective disorder, bipolar disorder, insomnia, and depression. R78's 'Clinical Physician Orders' include orders for Ziprasidone Hydrochloride for schizophrenia, Trazadone for insomnia, and Amitriptyline Hydrochloride for depression. R78's 5/31/2025 'Notice of PASRR (Pre-admission Screening and Resident Review) Level I Screen Outcome' documents in part a determination of Refer for Level II Onsite. Requested R78's Level II PASRR multiple times from V1 (Administrator), V2 (Director of Nursing), V33 (Social Service Coordinator), V36 (Nurse Consultant) and V48 (Social Service Director)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: 35Number of residents cited: 1 Based on interviews and record reviews, the facility failed to follow physician orders and perform daily wound care for R177 and failed to ensure accurate Treatment Administration Records (TAR) for R177 for one out of a total sample of 35 residents.Findings include: R177's 'admission Record' documents in part diagnosis information of acquired absence of left leg below knee, encounter for orthopedic aftercare following surgical amputation, encounter for change or removal of surgical wound dressing, type 1 diabetes mellitus, and type 2 diabetes mellitus. R177's 'Care Plan Report' documents in part a focus that R177 has an amputation of left below knee amputation (BKA). Interventions include to do dressing change per doctor's order. R177's 'Order Summary Report' documents in part wound care orders for left below knee amputation site. Staff are to cleanse with normal saline solution, pat dry, apply nonadherent dressing pad, loose gauze bandage, and compression/elastic bandage every day shift and as needed for wound care. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed ensure hazardous items were stored securely for one R12 resident reviewed for safety in a sample of 35.Findings Include:R12 has diagnosis not limited to Dementia in Other Diseases Classified Elsewhere, Unspecified Severity, with Psychotic Disturbance, Dependence on Wheelchair, Disorder of Adult Personality and Behavior, Mood [Affective] Disorder, Cerebral Ischemia, Paranoid Personality Disorder and Altered Mental Status. R12's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 99 indicating resident is rarely/never understood. Section GG - Functional Abilities document in part: Personal hygiene: The ability to maintain personal hygiene, including combing hair, shaving (Dependent) Helper does all of the effort. R12's Care Plan Document in part: Dressing/Grooming: Focus: I have a Self-Care Deficit with impaired Dressing and Grooming abilities and I would benefit from participation in a Dressing/Grooming Restorative Nursing Program as evidenced by the following risk factors and potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: 35Number of residents cited: 1 Based on interviews and record reviews, the facility failed to follow provider orders and provide radiology services to one resident (R78) out of a total sample of 35 residents.Findings include: On 8/05/2025 at 11:20 AM, R78 stated experiencing coughing spells sometime last month. A provider evaluated R78 and ordered a chest x-ray. R78 stated facility never did it. R78's 7/14/2025 11:15 AM progress note by V32 (Nurse Practitioner) documents in part that R78 complained of chronic cough. As part of treatment plan, V32 ordered a chest x-ray. R78's 'Order Audit Report' documents in part that V30 (Nurse) entered the two-view chest x-ray on 7/16/2025 (two days later) at 4:47 PM on behalf of V32. On 08/06/2025 at approximately 9:30 AM, V1 (Administrator) informed surveyor that there was no chest x-ray results for R78. On 08/06/2025 at 12:22 PM, V34 (Nurse) stated the nurse practitioners or doctors will communicate to the nurses if there are new orders. The providers will put the orders in the computer unless it's a verbal or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure the outgoing nurse signed the First Floor Team II Controlled Substances Check Form. This failure affected 4 (R2, R8, R9, and R10) residents reviewed for controlled medications in the total sample of 10 residents.Findings include: On 07/14/2025 at 11:34am, V6 (Licensed Practice Nurse) stated the First Floor Team II medication cart is for residents from room [ROOM NUMBER] to 118. The (07/14/2025) Daily Roster indicated that R2, R8, R9, and R10 resided in First Floor Team II.On 07/14/2025 at 11:58am, during the medication storage and labeling task with V6 (Licensed Practice Nurse) of the First Floor Team II medication cart, the Controlled Substances Check Form has a missing signature on day 7/11/2025, 3-11 shift, Nurse Off. This was pointed out to V6. V6 stated that nurses are signing the form to document the controlled medications are counted to ensure there are no missing controlled medications.On 07/15/2025 at 11:26am, V2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify a physician of a residents (R7) condition/status. This failure affected 1 resident in the total sample of 10 residents.Findings include:R6 has a diagnosis which include but are not limited to: Repeated falls, Alzheimer's disease, lack of coordination, abnormalities of gait and mobility, weakness, dementia, ataxic gait, unsteadiness on feet, and insomnia. R6 has a Brief Interview for Mental Status (BIMS) dated 07/10/25 with no score and indicates that R6 has memory impairments.R7 has a diagnosis which includes but are not limited to: cocaine abuse, disorientation, other disorders of the brain, cerebral infarction, cerebral ischemia, and anxiety.R7 has a Brief Interview for Mental Status (BIMS) dated 04/30/25 with a score of 6 and indicates that R6 has memory impairments. During this survey R6 was able to answer surveyor questions appropriately.On 07/15/25 at 11:30 am, Surveyors observed V23 (Licensed Practical Nurse, LPN) (R6 and R7's nurse on 07/13/25) leave the facility via 911 emergency due to V23 not feeling well.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record reviews, the facility failed to ensure controlled substance is properly labeled. This failure affected 1 (R2) resident reviewed for labeling of controlled substance in the total sample of 10 residents.Findings include:On 07/14/2025 at 3:34pm, this surveyor requested V6 (Licensed Practice Nurse) to show the label on R2's Morphine Sulfate. R2's Morphine sulfate label on the packages of the medication indicated Take 0.25ml (5mg) for moderate pain or take 0.5ml (10mg) by mouth under the tongue every 1 hour as needed for severe pain. This surveyor requested V6 to check for R2's order of Morphine Sulfate. V6, looking at R2's electronic health record, stated the order is to may give 0.25ml or 0.5ml every 4 hours. This surveyor requested V6 to check the label on the package of R2's Morphine Sulfate and the actual order for R2's Morphine sulfate. V6 stated the label on the package and the active order for Morphine Sulfate don't match. The expectation is the label on the packaging should match the order for accuracy. On 07/15/2025 at 11:29pm, V2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to prevent resident to resident physical abuse for 1 (R2) of 4 (R1, R3, R4) residents reviewed for abuse. This failure resulted in R2 sustaining swelling to the left side of R2's face near the eyebrow. Findings Include R2 has diagnosis not limited to Long Term (Current) use of Anticoagulants, Insomnia, Fall, Adult Failure To Thrive, Low Back Pain, Cerebrovascular Disease, Aphasia Following Cerebral Infarction, Nontraumatic Subarachnoid Hemorrhage from Unspecified Intracranial Artery, Acute Embolism and Thrombosis of Unspecified Deep Veins of Unspecified Lower Extremity, Acute Kidney Failure, Seizures, Respiratory Failure, Unspecified with Hypoxia, Emphysema, Dysphagia, Hypertensive Heart Disease, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Right Dominant Side. R2's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 12 indicating moderate cognitive impairment. R2's Progress note dated 04/22/25 13:19 document in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to a.) provide appropriate supervision b.) reduce the risk of a fall for one (R5) resident out of five residents reviewed for falls, in a total sample of five residents. This failure resulted in R5 sustaining a fall without injury. Findings include: On 01/08/2025, at 11:45 AM, V6 (Certified Nursing Assistant) states that she is working the middle set assignment. Surveyor asked V6 which residents on her set are high fall risk. V6 states that R5 fell this morning. V6 continues that she was barely arriving to work when the night shift nurse found R5 on the floor, his bottom on the floor, in his room, next to his bed. 01/08/2025, 11:50 AM, R5 in bed lying down and in no apparent distress. R5 wearing white socks but not non-skid socks. R5's bed is not at the lowest position. Urinal noted approximately 5 feet away from R5's bed on the floor, sideways, no urine inside the urinal noted. Black shoes noted near R5's nightstand, next to R5's bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an allegation of abuse was reported to the Illinois Department of Public Health (IDPH), within two hours of notification of the allegation and withing five days of the abuse allegation for one of three residents (R2) reviewed for abuse in the sample of three. Findings include: 11/3/2024, at 11:20 AM, R1 said, on Tuesday 10/15/2024, at 5:04 AM, he heard someone (female) say, don't push me, don't push me, followed by a thump. R1 said the conversation was coming from the room directly above him. R1 said he then heard the same female voice say, why did you do that, you pushed her down, she's hurt, you threw her on the floor, and don't push me. R1 identified the voice as R3, R2's former roommate at the time of the incident but could not identify the staff member's voice. R1 said he recorded the incident on his phone. R1 said he reported the incident to V3 (ADON-Assistant Director of Nursing) on 10/15/2024, at approximately 10:30 AM. I made her aware of what happened; she listened to the recording. R1 said V4 (Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their policy on abuse. This failure resulted in R1 and R3 bumping into one another while on the patio smoking , causing R1 to fall and sustain a right hip fracture. Findings Include: On 10/17/24 at 11:21 AM, R1 stated that R3 pulled R1on R1's left wrist at the smoking patio, and R1 fell on the concrete floor on R1's right hip. R1 stated that there was a staff monitoring at the smoking patio. R1 stated that the nurse told R1 to go to the hospital but R1 refused. R1 later agreed to go to the hospital and report to the police. On 10/17/24 at 12:15 PM, R3 stated R3 speaks Polish with little English. Via the phone V11 (Polish Interpreter) stated that R3 stated that R3 did not punch or pulled R1. R3 stated that R1 pulled R3's wheelchair. On 10/17/24 at 3:17 PM, V4 (Social Service Director) stated that staff reported to V4 that R1 and R3 had verbal altercation outside the smoking patio on 9/13/24 (Friday) R1 bumped R1's rollator into R3's wheelchair, and R1 and R3 exchanged profanity words. V4 stated on 9/16/24 R1 told V4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to make reasonable accommodations toward assisting one resident, R1 of three R5, R6 residents to maintain independent functioning and well being with R1's own needs and preferences. Findings inlude, R1's clinical record indicates in part, R1 is an eighty-five-year-old admitted with medical diagnosis of transient cerebral ischemic attack, vitamin D deficiency, atherosclerotic heart disease of native coronary artery, chronic obstructive pulmonary disease, weakness and retention of urine. R1's minimum data set indicates R1 is cognitively intact. On 8/27/24 at 1:45 PM, R1 stated I have back pain and need to use my cane for short distance. I use my walker for long distances. I have not hit anyone with my cane. I have not fallen since I been here in the facility. One day the social worker lady took my cane and did not tell me why. Therapy told me I could use my cane for short distance and use the wheelchair for long distance. I do not know why the social worker took my cane; she did not tell me the reason. I came here with my own…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store, label, and protect food items in accordance with professional standards for food service safety. This failure has the potential to affect 135 residents that eat food from the kitchen. Findings include: 07/09/2024 09:44 AM, V9 (Cook) states that the kitchen director is currently on vacation. V9 states that V10 (Dietician consultant) is currently assisting V9 with the kitchen director's duties. V9 states that she will walk through the kitchen with the surveyor. 07/09/2024 9:47 AM, the walk-in cooler's outside thermometer reads 36-degrees Fahrenheit and the inside thermometer reads 37-degrees Fahrenheit. Peeled eggs dated 7/4/24 with no use by date are observed. V9 states that peeled eggs expire in two weeks. One whipped cream bottle is seen with a use by date of 06/24/2024. 07/09/2024 9:55 AM, opened, uncovered meat is observed on the counter. No staff are around. V9 states the second cook was in the middle of cutting the meat, then the second cook is observed walking around the counter. 07/09/2024 10:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-12 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to properly contain waste in dumpsters and failed to ensure dumpster lids were securely closed. Findings include: 7/10/2024 10:23 AM V16 (Maintenance Director) showed surveyor where the facility's two dumpster's were located at. Surveyor observed two large dumpsters, one dumpster (recycling) is noted with open lid, and the second dumpster (garbage) did not have a lid for half of the dumpster. Surveyors observed the facility's garbage dumpsters overfilled with clear trash bags with disposable chucks and briefs, V16 states yes, this one doesn't have a lid, maybe it got thrown away. V16 states that he hasn't had a chance to call the dumpster company to order a new lid. Facility document dated 04/2022, titled Garbage Disposal documents in part, keep dumpsters closed at all times. If the dumpster becomes full contact the garbage service for removal.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-12 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and review of records, the facility failed to ensure staff management is managed by the administration by allowing staff to work with multiple abuse allegations per policy. These failures have the potential to affect all the residents in the facility related to nursing staff to resident services. Findings include: 1. According to R119's facesheet printed 7/11/24, R119 is [AGE] years old and have diagnoses that include but are not limited to unilateral primary osteoarthritis, right and left knee; venous insufficiency; need for assistance with personal care. According to R119 MDS (Minimum Data Set), 6/3/24, R119 has a BIMS (Brief Interview for Mental Status) score of 15, indicating intact cognition. R119's care plan initiated 2/13/24 reads in part: R119 is an adult living with chronic health conditions and comorbidities that include orthopedic aftercare, unsteadiness on feet, gait and mobility issues, anxiety; that requires the support, services and structure of this care setting to maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-12 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and review of records the facility failures are as follows: Failed to follow laundry policy on maintaining clean environment/equipment used in air circulation and failed to sort and handle soiled linen to prevent overflowing in the laundry areas. Failed to follow Legionella policy on establishing preventive measures (worksheet, checklist, and other preventive means). Failed to follow its medication administration policy on handwashing while administering medications. These failures have the potential to affect all 139 residents in the facility who are receiving laundry and water services, and 20 residents receiving medications from the first-floor team two cart. Findings include: 1. On 07/10/2024 at 1:10 PM, V20 (Laundry Aide) was observed in the laundry room folding clean linens on the table near the wall. A large fan was facing directly on V20. Upon request to turn off the fan, V20 stated that it is hot in the laundry room when the fan is off. When the fan made a complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to follow its policy on disposing expired medication for one (R127) resident, and failed to properly store insulin for three (R4, R7, R90) of six residents reviewed in a sample of 28. Findings include: R28's current face sheet documents R127 is a [AGE] year-old individual with medical diagnosis that include but not limited to unspecified fracture of lower end of right tibia, subsequent encounter for closed fracture with routine healing, displaced fracture of lateral malleolus of right fibula, subsequent encounter for closed fracture with routine healing R28's current POS (Physician Order Sheet) documents: 7/25/2023 -Ibuprofen Tablet 600 MG -Give 1 tablet by mouth every 8 hours as needed for pain alternate with norco-Discontinued 7/25/2023 R90's current face sheet documents R90 is a is a [AGE] year-old individual with medical diagnosis that include but not limited to: type 2 diabetes mellitus with foot ulcer R90's current POS (Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-12 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record reviews, the facility failed to follow their policy to ensure correct food temperatures were maintained when delivering food to residents for three (R50, R121, R104) residents reviewed for dietary services in a sample of 28. Findings include: 7/9/2024 12:40 PM R50 said the facility food is bad and cold. 07/09/24 1:06 PM R121 is observed sitting on his motorized wheelchair in his room, dressed in his own clothes, in no apparent distress. R121 states the food is 90% always cold. 07/09/2024 1:08 PM R104 states that the food is cold probably because it is handed out late. 7/10/2024 12:11 pm, the last tray is put in the 2nd floor's lunch cart, test tray placed in the 2nd floor's lunch cart. Staff observed taking the cart upstairs, surveyor follows. 7/10/2024 12:13 pm, tray cart arrived on the 2nd floor dining area. V18 (Cook) arrived with a thermometer. 7/10/2024 12:15 pm, several staff observed passing out trays. 7/10/2024 12:20 PM the last resident on the 2nd floor received their lunch tray. 7/10/2024 12:20 PM, test tray consisted of one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to provide the right of every resident to formulate an advance directive and advance care planning for 1 of 1 resident (R29) reviewed in a sample of 28 residents. These failures have the potential to affect 1 resident (R29) to exercise the option for advance directives and choose treatment. Findings include: R29 is [AGE] years old, initially admitted on [DATE], with a medical diagnosis of schizophrenia. Per Minimum Data Set (MDS) dated [DATE], R29 has a brief interview for mental status (BIMS) score of 7, meaning R29's cognition is impaired. R29's documented code status per physician's order is full code. The hospital record dated 5/15/2024 documents on care planning wound care provided to promote comfort needs (Hospice). On 07/10/24 at10:19 AM, V2 (Director of Nursing) stated that Social Service spoke with R29 and R29 chooses full code. A request of care plan for advance directive was made to V2. V2 stated that Social Services did not have any care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to protect the privacy and confidentiality of one (R40) resident's personal and medical records of six reviewed in a sample of 28. Findings include: R4's current face sheet documents R4 is a [AGE] year-old individual with medical diagnoses that include but are not limited to: schizophrenia, Major depressive disorder, bipolar. On 07/09/2024 at 9:55am, V4 (Registered Nurse-RN) was observed on the 1st floor using team two cart administering medication to R40. V4 was observed leaving the computer screen open, showing R40's information on the screen. There were other residents and staff passing by the medication cart glancing at the computer screen. R28 was observed sitting in his wheelchair directly facing the open computer screen, and R40 was standing near the open computer screen waiting for V4 to come back and continue administering R40's medications. V4 stated she had walked to the nursing station after R28 had informed V4 that he (R28) had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and review of records, the facility failed to maintain a homelike environment for one (R80) out of 3 residents reviewed for homelike environment in a sample of 28. Findings include: On 07/09/2024 at 11:37 AM, surveyor observed R80's bathroom and saw there was a one foot size hole broken from the ceiling tile above the toilet. R80 stated that the hole has been there for about a month. She stated that she asked to have it repaired but no one has come to patch it up. On 07/10/2024 at 10:00 AM, surveyor observed R80's bathroom and saw the same hole unattended to. R80 stated that no one has come in to fix it. On 07/11/2024 at 10:28 AM, V16 (Maintenance Director) stated that he is the maintenance director for the facility. V16 stated that he started working at the facility since January 14, 2024. V16 stated that he does rounds on every floor every morning when he starts his shift. V16 stated that he starts on the 3rd floor and peaks into everybody's rooms to see what needs to be fixed. He observes what is going on with the lights. V16 stated that depending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assure that a resident who was incontinent of bowel and bladder received the appropriate services to restore continence to the extent possible for one (R111) resident reviewed for bowel and bladder in a sample of 28. Findings include: R111's Face sheet dated 7/11/2024 documents that R111 is a [AGE] year-old male who has diagnoses not limited to: end stage renal disease, weakness, need for assistance with personal care, unspecified abnormalities of gait and mobility. R111's MDS/Minimum Data Set Section C dated 04/22/2024 shows R111 has a BIMS/Brief Interview for Mental Status score of 15/15, indicating that R111 is cognitively intact. R111's Minimum Data Set (MDS) section GG dated 04/22/2024 documents R111 needs substantial/maximal assistance for toilet transfer. R111's Minimum Data Set (MDS) section H dated 04/22/2024 documents R111 is not put on a trial of bowel and bladder toileting program, R111 is frequently incontinent for both bladder and bowel.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and review of records the facility failed to ensure that a resident's head was elevated during administration and flushing of enteral feeding for 1 out of 1 resident (R398) for a total sample of 28 residents. This failure has the potential to affect 1 resident (R398) in preventing aspiration related to enteral feeding. Findings include: On 07/09/2024 at 12:01 PM, R398 was on the bed having their feeding tube flushed by V8 (Registered Nurse) using a syringe via enteral tube. R398 was laying on her side, head dangling off the bed on the level of her knees. V8 was seen flushing R398's enteral tube twice, after it was done. V8 was asked if R398's head is in the right position when enteral tube was being flushed. V8 stated that it was upright before but R398 moved to her right. After pointing out to V8 that R398's head is at the level of her knees. V8 went back to R398's bedside and repositioned R398 in an upright position. V8 then went out of the room and stated, the head should be maintained to at least 30 degrees to avoid aspiration. On 07/10/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of records and interview the facility failed to provide education for the benefits and risks of influenza and pneumococcal vaccinations for 2 out of 5 residents (R147 and R29) per policy. These failures have the potential to affect 2 residents (R147 and R29) in understanding the benefits and risks of vaccination and prevention of infections. Findings include: Per resident's record under immunization, it documents: R147 Pneumococcal vaccine (Prevnar 13) documents consent required. R29 Pneumococcal vaccine (Pneumovax 23) and Influenza refused to give consent. On 07/10/2024 at 12:20 PM, V19 (Infection Control Preventionist / Licensed Practical Nurse) stated that education was provided to the granddaughter of R147 and not to R147. R147 has a documented BIMS (Brief Interview of Mental Status) score 13 that indicates R147 cognition is intact. V19 stated education should have been provided to R147 since R147 is cognitively intact. R29 only heard a part of the education on the risk and benefit of the vaccinations. All vaccination education was given and refused on the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure that the resident's bathroom sink and toilet were maintained and working properly for 2 of 3 residents, R4 and R6 (R4, R6, R3) reviewed for physical environment in the sample of 3. Findings include: On 6/18/2024 at 9:21AM surveyor observed R4 shared bathroom with broken sink faucet, no water coming out when turned on and a non-working toilet not flushing properly. Toilet with water surrounding all area on the floor. At 9:23AM V1 (Administrator) approached surveyor in R4's bathroom and observed non- working faucet and toilet with water coming out of the bottom of the toilet. R4 not present in room at the time. R4 observed in dining room sitting at a table with a walker participating in activities. V1stated, he was unaware of this and will inform maintenance. On 6/18/2024 at 11:00AM R4 states, yes, my bathroom sink has been broken for about a month now. I keep telling them nothing is done. I have to brush my teeth and use the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record reviews, the facility failed to ensure waste management and odors were maintained regarding the facility's sewage pit. This failure has the potential to affect all 155 residents that reside in the facility. Findings Include: During the survey date of 2/24/24, upon entry of the facility, observed a light smell of sewage. V3[ MDS Coordinator] escorted surveyor to the basement conference room. Upon exiting the elevator, odor of feces and sewage was strong and offensive. V3 moved surveyor to another conference room on the first floor. On 2/24/24 at 12:04 PM, V3 [MDS Coordinator] stated, The smell in the basement is from the sewer. I am not sure why the odor is strong. Let's go to another conference room on the first floor, where the odor is not as strong. On 2/24/4/24 at 12:13 PM, V4 [Receptionist] stated, There is a strong odor in the basement, and it makes me sick to smell it every time I have to punch in and punch out. The smell is coming up from the basement throughout the facility. On 2/24/24 at 1:07 PM, V5 [Certified Nurse Assistant]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly and comfortable interior on 3 of 4 floors of the facility. Findings include: On 11/14/23 at 2:01pm, the floor in R2's room was visibly soiled with a thick grime buildup on the floor. Surveyor inquired about the appearance of R2's bedroom floor. V6 (CNA) stated, They can be mopped. The floors need to be stripped, mopped and waxed. On 11/14/23 at approximately 2:10pm, surveyor inquired about housekeeping in resident rooms. V7 (CNA) stated, It should be every day. On 11/15/23 at 9:35AM a 3rd Foor room was observed with a toilet room that was heavily soiled with feces smeared all over the floor and toilet. A clear plastic bag containing feces and paper towels was next to the toilet. On 11/15/23 at 9:37AM R9's toilet room was observed with a heavily stained floor with black substance and debris. On 11/15/23 at 9:40AM R6's room was observed with a toilet room hand sink half full of yellow water. The drain was clogged. On 11/15/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to develop and implement a discharge care plan for three of three residents (R1, R11, R12) reviewed for discharge planning. On 11/16/23 V2 (Director of Nursing) provided R1's entire care plan as requested. Review of R1's care plan showed no care plan for potential discharge. R1's social service notes for the last full year was requested. On 11/20/23 V14 (Social Service Director) provided one page of notes dated 11/24/23. This note was reviewed and did not contain any information on R1's potential discharge. On 11/20/23 at 11:05am, V14 (Social Service Director) stated, there is only one page of notes for R1. V14 stated, I do not know why there is only one note. V14 stated, we do not develop a care plan for discharge unless they are discharging. On 11/20/23 R11 and R12's comprehensive care plans were reviewed however neither resident had a discharge care plan. Facility (undated) policy titled Transfer Requests, Discharge Planning Policy, Protocol and Procedure states Discharge planning needs and concerns will be addressed in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to document timely skin assessments upon readmission and failed to ensure that treatment orders were obtained and/or administered to R1 on readmission Findings include: 1. On [DATE], IDPH (Illinois Department of Public Health) received allegations that R1 was sent to the emergency room and found to have severe infected wounds on the spine (to the bone) and heels. R1 expired [DATE] (per complainant). R1's diagnoses include but not limited to dementia, peripheral vascular disease, severe protein-calorie malnutrition, and unstageable sacrum pressure ulcer. R1's ([DATE]) BIMS (Brief Interview Mental Status) affirms resident is rarely/never understood. Cognitive skills for daily decision making are severely impaired. R1's ([DATE]) functional assessment affirms (2 persons) physical assist is required for bed mobility and toilet use. On [DATE] at 2:20pm, surveyor inquired about R1's functional status. V8 (Wound Care Coordinator) stated, I believe he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview and record review the facility failed to ensure that staff are aware of how to transfer residents (from chair to bed) safely, failed to implement fall prevention interventions, and failed to provide supervision for one of three residents (R2) reviewed for falls. Findings include: The fall log affirms that R2 fell on [DATE], 10/20/23, and 10/29/23. R2's diagnoses include dementia, restlessness, and agitation. R2's (10/3/23) BIMS (Brief Interview Mental Status) determined a score of 1 (severe impairment). R2's (10/3/23) functional assessment affirms moderate assistance is required for sit to stand and chair/bed to chair transfer. R2's care plan states (9/27/23) Resident is at risk for falls as evidenced by cognitive impairment, decreased strength and endurance. Interventions: If resident is awake upon rounds offer to assist resident up to wheelchair and bring to Nurse's station. Resident will join morning and afternoon activities. Intervention: I would like staff to provide me…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-08 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to follow its policy on infection control and prevention to prevent the spread of COVID -19 by not having biohazard garbage bins in a room of residents with confirmed COVID-19 infections and staff not wearing proper PPE (Personal Protective Equipment) when entering a room of a resident with confirmed COVID-19 infection. This deficiency has the potential of affecting all 123 residents residing in the facility. Findings include: On 10/07/2023 at 8:57am, V4(Licensed Practical Nurse -LPN) was observed by the first-floor nursing station without a face mask talking to residents and staff. V4 said she started work this morning at 7am and was not wearing a mask. V4 said she is supposed to be wearing a mask while in the facility because there is an outbreak of COVID-19 at the facility and wearing a mask can prevent further spread of COVID-19 in the facility. V4 said there was a resident on the first floor (R3) with COVID-19. On 10/07/2023 at 9:09am, V10 (Licensed Practical Nurse -LPN/Weekend wound Nurse) was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to document temperature reading on the reach-in cooler temperature log and ensure food is being discarded on or before the expiration date. This has the potential to affect all 124 residents in the facility who receive an oral diet. Findings include: On 07/31/2023 at 9:36am upon initial tour of the kitchen, observed the temperature log for reach-in cooler. The temperature log was missing documentation of a temperature reading for the following date 7/30/2023. On 7/31/2023 at 9:37am observed two half pint cartons of vitamin A & D fat free milk, both cartons labeled with an expiration date of 7/29/2023. On 8/02/2023 at 9:44am V9 (Dietary Director) stated the purpose of checking the temperature logs for the freezers and coolers is to make sure the freezers and coolers are functioning properly and to maintain a proper temperature for the coolers and freezers. V9 stated the cooks are responsible for checking the temperature in the reach in cooler for every shift. V9 stated if the temperatures are too high in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-03 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow Quality Assurance/ Performance Improvement Program (QAPI) policy and procedure by not analyzing, identifying, and implementing corrective actions. This failure has the potential to affect 128 residents in the facility receiving care and services. Findings include: On 8/2/2023 at 1:00 PM, during QAPI meeting with V1 (Administrator), reviewed QAPI binder provided by V1. QAPI binder excluded QAPI Tools or QAPI Plan. Surveyor inquired about the facility's system to monitor and measure specific areas of care. On 8/2/2023 at 1:30pm V1 said, We don't have a tool to measure different areas of care at this time. What we have here is not a QAPI. I am familiar with the program I have been trying to change the way the facility does QA here. The managers have been doing things a certain way for so long, so it takes time to break habits and implement new systems. V1 presented facility assessment that reads: QAPI program feedback, data systems and monitoring. The policies and procedures must include a minimum, the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-03 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to clean the lint screen thoroughly in an effort to provide a safe environment to the residents. This failure has the potential to affect all 128 residents at the facility. Findings include: On 8/2/23 at 11:10 am, observed 2 dryers inside the laundry room. Dryer #1 and Dryer #2 were both in use. Surveyor requested V40 (Laundry Aide) to stop dryer #1 and open the lint compartment. The lint compartment floor was clean however the lint screen was fully covered with lint. On 8/2/23 at 11:15 am, surveyor requested V40 to stop Dryer #2 and open the lint compartment. The lint compartment floor had loose lint on the floor. The lint screen was fully covered with lint. On 8/2/23 at 11:17 am, V40 stated, I have not cleaned the lint compartment today because I've been too busy. V40 stated the lint compartment is cleaned every hour or after every drying cycle, but I haven't had time today to clean it. On 8/2/23 at 12:00 pm V19 (Housekeeping Supervisor) stated the lint traps are checked every hour. V19 stated the expectation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care related to shaving for four residents (R6, R10, R65, and R71). This failure affected four residents from a sample of 64 residents. Findings include: R6 is a [AGE] year-old with diagnosis including but not limited to: Encephalopathy, Asthma, Chronic Obstructive Pulmonary Disease, Diabetes, Dependent on oxygen, weakness and need for assistance with personal care. R6's 5/17/23 BIMS (Brief Interview for Mental Status) documents a score of 12, which indicates moderately impaired. R6's MDS (Minimal Data Set) functional status: personal hygiene- how resident maintains personal hygiene, including combing hair, brushing teeth, shaving, applying makeup, washing/drying face, and hands (excludes baths and showers), documents, requires extensive assistance with one-person physical assist. On 7/31/23 at 11:10 am, Surveyor observed facial hair on R6's upper lip and chin. R6 stated, I do not like having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review that facility failed to ensure that CPAP/ BIPAP (Continuous Positive Airway Pressure/ Bilevel Positive Airway Pressure) machines were cleaned after each use for four residents (R55, R57, R121, and R433) that were reviewed in a sample of 66 residents. This failure has the potential to affect all eight residents that use CPAP machines. Findings include: R55 is [AGE] year old with diagnosis including but not limited to: Obstructive Sleep Apnea, Asthma, Allergic Rhinitis, Weakness and Need for assistance with personal care. R55 has a BIMS (Brief interview of Mental Status) score of 14, which indicates cognitively intact. R57 is a [AGE] year old with diagnosis including but not limited to: Chronic Obstructive Pulmonary Disease, Dyspnea, Asthma, Shortness of Breath, Need for assistance with personal care, Weakness, and Morbid obesity with Alveolar Hypoventilation. R57 has a BIMS (Brief interview of Mental Status) score of 15, which indicates cognitively intact. R433…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5) R116 is [AGE] year old with diagnosis including but not limited to: Elevated of levels of Liver Transaminase levels, Alcoholic cirrhosis of liver, Anxiety disorder, Hypertensive heart disease and Localized edema. On 7/31/23 at 11:28 PM, Surveyor observed 2 half pint cartons of expired milk in R116's personal refrigerator. Both cartons of milk were dated 7/24/23. Old fruit observed on the side of the refrigerator, and temperature log with missing signatures on it. R116's refrigerator temperature log was missing temperature recordings for 7/22/23- 7/31/23. The dates of 7/22/23- 7/20/23 documents random dates. On 7/31/23 at 11:35 AM V17 LPN (Licensed Practical Nurse) said, Housekeeping is responsible for checking the temperature logs daily. Housekeeping are also responsible for cleaning the refrigerators and removing old and spoiled food. The milk in R116's refrigerator is expired. 6) R55 is [AGE] year old with diagnosis including but not limited to: Vitamin D deficiency, Morbid Obesity due to excess calories,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure the food cart was not left unattended without staff presence and failed to ensure staff perform appropriate hand hygiene prior to touching a resident's food tray. These failures affected R26 and have the potential to affect all 9 residents receiving an early tray on the 3rd floor. Findings include: The (undated) list of 3rd Floor Residents on 1st food cart batch documented that R14, R15 R23, R25, R26, R56, R85, R98, and R102 were on the list. On 07/31/23 at 12:04 PM, the food cart was brought by staff to 3rd floor. The individual food items on the tray were covered, however, the food cart was left by the nurse's station without staff presence. Surveyor counted 10 trays in the food cart. Surveyor observed one resident get close to the food cart, getting a surgical mask from the counter of the nurse's station. On 07/31/23 at 12:09 pm, V7 (Certified Nursing Assistant) got out of the elevator, touched a food tray without performing hand hygiene and brought the food tray inside a resident's room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to provide accommodation of call device system for one resident (R9) with physical limitations in a sample of 66 residents. Findings include: R9 is [AGE] year old with diagnosis including but not limited to: Hemiplegia and Hemiparesis affecting right dominant side, paraplegia, Dysarthria, Adult failure to thrive, Pressure ulcer and Hypertensive heart disease. R9's Functional Status section of MDS (Minimal Data Sheet) documents, R9 is totally dependent with bed mobility and Activities of Daily Living. On 7/31/23 at 11:03 AM, during floor rounds, R9 was observed in bed reaching for her call device. R9's Call device was observed on R9's right side above her head. R9's right arm appeared immobile with a splint in her hand. R9 tried to reach for the call light but could not reach it. V17 Licensed Practical Nurse (LPN) said, The call device shouldn't be up here. I don't know who put it here. They put it on the wrong side. V17 then removed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident received mail timely in the facility and failed to ensure that a resident received personal mail unopened which affected R10 and R66 in the sample of 66 residents reviewed. Findings include: On 8/1/23 at 2:59 pm, R10 stated that her personal mail had been opened by facility staff prior to receiving it from the activity staff. R10 stated, It was personal mail with R10 describing R10's personal mail as a card in a letter, and they opened it. R10 stated that she gets cards and letters from V50 (R10's Family Member, and that activities staff members deliver R10's personal mail to R10. R10 stated that she could not recall the exact date when R10 received this personal mail from activities staff, but it was opened before I got it. On 8/2/23 at 11:15 am, R10 stated that the mail letter from V50 that R10 received opened in the facility was around 2 months ago. R10 stated that when R10 received the personal mail open, R10 was upset. R10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to inventory and document a resident's personal belongings and failed to ensure that a resident's personal belongings are labeled appropriately with the resident's name which affected one (R42) resident in the sample of 66 residents reviewed. Findings include: On 7/31/23 at 3:25 pm, V36 (R42's Family Member) stated that some of the clothes that R42 came to the facility with are not present in R42's room, and the facility is doing R42's laundry but that the clothes had R42' name on them. V36 stated that during visits to the facility, V36 observed R42 wearing odd clothes. On 7/31/23 at 4:18 pm, this surveyor informed V2 (Director of Nursing, DON) about V36's concerns and requested R42's inventory list of personal belongings. On 8/1/23 at 11:29 am, this surveyor was asking V2 for follow up about R42's inventory list. V2 stated, I couldn't find any inventory list for (R42). V2 stated that it should be completed on admission with all belongings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure the low air loss mattress is set on an appropriate setting for 1 resident (R123) reviewed for pressure ulcer prevention in the total sample of 66 residents. Findings include: On 07/31/2023 at 11:11am, R123 was lying on low air loss mattress Se A*r. The setting was between 300lbs - 400lbs and the 'Static' light was on. There were 4 mode options noted. 1. Static 2. Alternate 3. Pulsate and 4. Seat Inflate. This surveyor inquired if R123 has wound. R123 stated no but I (R123) can't move my legs. On 07/31/2023 at 11:17am, V4 (Licensed Practice Nurse) checked the setting of R123 low air loss mattress and stated static mode is on. On 07/31/23 11:44am, V8 (Wound Care Nurse/LPN) stated the purpose of the low air loss mattress is to prevent wounds and to keep a wound from getting worst. We (facility) use it (low air loss mattress) for stages 3 and 4 and for multiple stage 2s. It helps the wounds from getting worst. If they (resident) don't have a wound, we try to incorporate the low air loss mattress to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure nursing staff properly documented the medication administration record. This failure affected one resident (R37) in the sample of 66 residents. R37's diagnosis includes, but are not limited to, other cerebrovascular disease, gastrostomy malfunction, chronic respiratory failure with hypoxia, chronic respiratory failure with hypercapnia, anemia, unspecified, chronic obstructive pulmonary disease, unspecified, left ventricular failure, unspecified, atherosclerotic heart disease of native coronary artery without angina pectoris, dysphagia, oropharyngeal phase, difficulty in walking, not elsewhere classified, muscle weakness (generalized), thrombocytopenia, unspecified, personal history of transient ischemic attack , and cerebral infarction without residual deficits, hyperlipidemia, unspecified, moderate protein-calorie malnutrition, essential (primary) hypertension, benign prostatic hyperplasia without lower urinary tract symptoms, anxiety disorder due to known physiological condition, and insomnia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$111,884 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $43,700 — penalty dated 2025-12-09
  • $68,184 — penalty dated 2025-07-21
  • Medicare payment denial — starting 2025-08-14 for 40 days
  • Medicare payment denial — starting 2024-08-08 for 40 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.0≈ chain avg
Health inspection 2 of 52.1-0.1 vs chain
Staffing 2 of 51.5+0.5 vs chain
Quality measures 2 of 53.7-1.7 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
A&F REALTY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 03/31/2008
B & N REALTY INVESTMENT LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 03/31/2008
GUBIN ENTERPRISES LIMITED PARTNERSHIPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST38%since 11/01/2013
NUDELL, RAPHAELIndividualW-2 MANAGING EMPLOYEEsince 11/08/2018

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.4M
Net patient revenuemost recent cost report
-16.4%
Operating marginrevenue minus expenses
$1.9M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 91%Medicare 8%Other / private 1%

About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$324per resident / day
operating cost
$9,854per month
≈ monthly operating cost
$279per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145343. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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