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The Waters Of Cheatham, LLC

2501 River Road, Ashland City, TN 37015 · For profit - Limited Liability company · 80 certified beds · (615) 792-4948 Medicare & Medicaid certified

Call the home — (615) 792-4948 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Apr 2022Behavioral-health or dementia-care citation — no harm found (F0758)$6,350 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $6,350 in federal fines (most recent 2023-10-23)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (68%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
150 Hutton Pl · (615) 792-2223 · Call to confirm hours
Pharmacy
1626 Highway 12 S · (615) 792-7720 · Call to confirm hours
Grocery
1626 Highway 12 S · (615) 792-7782 · Call to confirm hours
Park
Brush Creek Recreation Area · Typically dawn to dusk
Place of worship
1440 Sams Creek Rd · (615) 792-3734

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased1.5%14.0%15.4%better
Long-stay residents who lose too much weight7.9%6.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.6%1.8%2.0%better
Long-stay residents with depressive symptoms52.0%13.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.6%3.4%3.3%typical
Long-stay residents whose ability to walk worsened1.4%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication40.1%31.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers3.5%5.0%4.7%better
Long-stay residents with worsening bladder/bowel control16.7%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table20.2%16.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.7%1.4%better
Short-stay residents given the seasonal flu vaccine85.7%79.8%79.4%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

9.8%U.S. median 10.7%
Went back to hospital
0.21U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 6.8–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.061.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
0.83
LPN hours/ resident / day
1.79
Aide hours/ resident / day
3.09
Total nurse hours/ resident / day
0.48
RN hoursweekends
67.5%
Total nursing turnover
87.5%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 49.2 residents a day — about 62% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.09 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.90 hrs/resident/day on weekends vs 3.17 on weekdays — 8% thinner on weekends. RN hours go from 0.48 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-03-26)
9
at the previous standard inspection (2022-04-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 10 most serious are shown; the remaining 14 are one tap away and print in full.

  • Potential for harm · F2026-03-26 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, Centers for Medicare & Medicaid Services guidelines, Infection Prevention Control Officer Training certificate review, and interview, the facility failed to ensure employment of a qualified Infection Control Preventionist to monitor and maintain the facility's Infection Prevention and Control Program. This could have affected 54 out of 54 residents residing in the facility. The findings include: 1. Review of the undated facility policy titled, Infection Prevention and Control-Policy and Procedure (IPCP), revealed .It is the policy of the facility to ensure that a comprehensive system is in place that prevents, identifies, investigates reports, records, and controls infections and prevent the development and transmission of communicable disease processes for residents/ care providers, staff, visitors, and others within the facility to include those providing contractual services in an effort to provide a safe, sanitary, comfortable environment. Further, to determine the most effective practices to reduce infection rates as well as identifying ways to integrate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview the facility failed to ensure wound assessments and treatments were completed correctly as ordered by the physician for 2 of 4 (Resident #8 and #51) sampled residents reviewed for pressure ulcers/wounds. The findings include: 1.Review of the facility's policy titled GUIDELINES FOR PREVENTION / TREATMENT OF PRESSURE INJURIES . dated 10/9/2023, revealed .It is the intent of the facility to recognize the following information and to act on it in such a way as to practice evidence-based recommendations for the prevention/treatment of pressure injuries to the residents who reside in the facility .A resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing .Pressure injuries are significant health issues and one of the biggest challenges for long term care facilities . Review of the facility's policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0851 — pattern
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Quarterly Payroll Based Journal (PBJ) review, facility staffing information review, and interview, the facility failed to submit accurate staffing data for Quarter 1 for PBJ 2026 (October 1, 2025- December 31, 2025) reviewed for staffing data. The findings include: 1. Review of the Centers for Medicare & [and] Medicaid Services Electronic Staffing Data Submission Payroll-Based Journal Long-Term Care Facility Policy Manual dated June 2025, revealed . Direct care staffing and census data will be collected quarterly, and is required to be timely and accurate. 2. Review of the PBJ (Payroll-Based Journal) Staffing Data Report for Quarter 1 of 2026 (October 1, 2025 - December 31, 2025) revealed excessively low weekend staffing. 3. Review of LICENSURE STAFFING REQUIREMENTS for the following dates between October 1, 2025 - December 31, 2025, revealed the weekend staffing percentages as follows:a. 10/4/2025 - 3.65% (percent) b. 10/5/2025 - 3.32% c. 10/11/2025 - 3.18% d. 10/12/2025 - 3.12% e. 10/18/2025 - 2.81% f. 10/19/2025 - 2.93% g. 10/25/2025 - 3.0% h. 10/26/2025 - 3.23% i.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, review of the Administrator's Job Description, review of the TELS (telephone communication system designed for healthcare environments to handle maintenance) work orders, Previous Maintenance Director employee file, medical record review, observations and interviews, the facility failed to provide a safe, clean, comfortable and homelike environment for 2 of 8 (400 Hall women's communal bathroom and 400 Hall men's communal bathroom) communal bathrooms observed. The findings include: 1. Review of the undated facility policy titled, Your Rights and Protections as a Nursing Home Resident, revealed, .As a nursing home resident, you have certain rights and protections under Federal and state law that help ensure you get the care and services you need. Review of the facility policy titled, ENVIRONMENTAL CARE POLICIES AND PROCEDURES MANUAL, dated 8/12/2015 revealed, .RESTROOM - DAILY CLEANING PURPOSE.To maintain a clean, orderly and attractive environment for residents.that prevents the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, and interview, the facility failed to provide an ongoing program of activities designed to meet the interests, physical, mental, and psychosocial well-being for 7 of 10 sampled residents (Resident #5, #9, #22, #26, #29, #41, and #54) reviewed for activities. The findings included: 1. Review of the undated facility policy titled, Your Rights and Protections as a Nursing Home Resident, revealed, .Be Treated with Respect.Participate in Activities: You have the right to participate in an activities program designed to meet your needs. Review of the undated facility policy titled, Activities Program, revealed, .It is the policy of the facility to provide an ongoing program of Activities designed to meet, in accordance with.the interests and the physical, mental and psychosocial well-being of the residents.Facility will provide a 1:1 program for residents who are unable or who desire not to attend or join group activities.All staff will assist in transporting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observations and interviews, the facility failed to ensure nurse staffing information for licensed and unlicensed staff responsible for resident care was posted daily for 3 of 3 (3/23/2026, 3/24/2026, and 3/25/2026) days reviewed. The findings include: Review of the facility policy titled, Guidelines for BIPA [Benefits Improvement and Protection Act] Staffing Posting Requirements, dated 7/24/23, revealed It is the policy of the facility, in cooperation with Medicare/Medicaid Services.to comply with the requirement of daily posting of nursing staff in the facility.must post daily, at the beginning of each shift, the facility specific shift schedule for the 24 hour period, the number and category of nursing staff employed or contracted by the facility for each 24 hour period.the total number of hours worked by licensed [unlicensed] and licensed nursing staff who are directly responsible for resident care. Observations at the nurse's station on 3/23/2026 at 9:55 AM, 1:30 PM, and 4:35 PM, revealed the daily number of licensed and unlicensed nursing staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, and interview, the facility failed to maintain or enhance residents' dignity and respect when 4 of 7 staff members (Certified Nursing Assistant (CNA) #1, #2, and #4, and Licensed Practical Nurse (LPN) #3) failed to use courtesy titles, stood over a resident when assisting with a meal, and failed to knock when entering the residents' rooms for 14 of 64 residents (Resident #3, #7, #12, #17, #18, #20, #23, #29, #31, #33, #34, #40, #56, and #214) observed. The findings include: Review of the facility's undated policy titled, Dignity, revealed .Staff will be polite and respectful at all times .When addressing a resident, staff will refrain from calling the resident names like .Sweetie .Honey .as this can be interpreted as undignified . Dining observation outside the resident's room on 4/24/2022 at 1:00 PM, revealed CNA #1 failed to knock on the door or announce herself prior to entering Resident #40's room to serve a meal tray. Dining observation outside the resident's room on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-27 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview the facility failed to ensure 5 of 16 sampled residents (Resident #29, #49, #52, #56, and #60) or their families were invited to participate in planning their care. The findings include: Review of the facility's policy titled Baseline Care Plan Assessment/Comprehensive Care Plans, dated 11/25/2017, revealed .Social Service Director .will notify the resident's responsible party either by letter or phone call to inform them of the scheduled Care Plan Conference to include the date and time. This notification will continue for subsequent Care Plan Conferences. The notifications will be documented for reference .Social Service Director .will invite and encourage the resident to attend . Review of the medical record revealed Resident #29 was admitted to the facility on [DATE] with diagnoses of Paraplegia, Diabetes, Colostomy, Depression, Anxiety, Bipolar Disorder, Cervical Spine Injury, and COVID-19. Review of the admission Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, and interview, the facility failed to ensure medications were properly stored and secured when medications were found unsecured and not attended by authorized staff, open, undated, and expired in 4 of 9 medication storage areas (100 Hall Medication Cart, 300 Hall Medication Cart, 200 Hall Medication Cart, and 100/200 Hall Medication Room) reviewed. The findings include: Review of the facility's undated policy titled, MEDICATION STORAGE IN THE FACILITY, revealed .Medications and biologicals are stored safely, securely, and properly .The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications .Outdated .will be immediately withdrawn from stock . Observation during medication administration at the 100 Hall Medication Cart on [DATE] at 8:02 AM, revealed Licensed Practical Nurse (LPN) #1 removed a Lidocaine 5 percent (%) patch ( a non-medicated pain patch) for Resident #29, handed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, observation, and interview, the facility failed to ensure food was served under sanitary conditions when 3 of 7 staff members (Certified Nursing Assistant (CNA) #1, CNA #5, and CNA #6) failed to perform proper hand hygiene for 13 of 64 residents (Resident #7, #12, #15, #17, #37, #40, #43, #47, #49, #51, #56, #57, and #59) observed during meal service. The findings include: Review of the facility's undated policy titled, Hand Hygiene Guidelines, revealed .The scope of this guideline includes all interdisciplinary members .and individuals that partake in the resident plan of care .Procedure .When hands are visibly soiled, exposure to a spore forming organism has been suspected .before and after eating .hands should be washed . Observation on the 200 Hall on 4/24/2022 beginning at 1:00 PM, revealed CNA #1 entered Resident #40's room, donned a glove on her left hand, moved Resident #40's urinal from his over bed table to his nightstand, removed the glove and prepared his meal tray, without performing hand hygiene. CNA #1 returned to the meal cart, poured coffee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 14 citations
  • Potential for harm · Ecited before2022-04-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Centers for Disease Control (CDC) guidelines, policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained when 1 of 7 staff members (Certified Nursing Assistant (CNA) #1) observed failed to properly don (to put on) Personal Protective Equipment (PPE) for 3 of 64 residents (Resident #40, #37, and #43) observed during dining; when 1 of 3 staff members (Licensed Practical Nurses (LPN) #2) failed to clean nebulizer equipment and a reusable syringe properly for Resident #22 and #54 during medication administration; when 1 of 1 staff member (CNA #2) was observed entering a Transmission Based Precautions (TBP) room without the proper PPE; when the facility failed to ensure continuous TBP status for 1 of 2 sampled residents (Resident #60) in TBP; and when 2 of 2 staff members (CNA #9 and CNA #10) were observed not performing hand hygiene after testing themselves for COVID-19. The findings include: Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-27 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, employee personnel file review, and interview, the facility failed to ensure employees were screened for a history of abuse, neglect, and exploitation of resident property prior to being hired for 2 of 6 sampled employees (Director of Nursing (DON) and Dietary Aide #1) reviewed. The findings include: Review of the facility's policy titled, Abuse Prevention Program, dated 1/2017, revealed .It is the policy of this facility to prevent abuse, neglect, mistreatment and misappropriation of resident property .Before any person who will be providing direct patient care is hired .a background check using .the state abuse registry, and the state abuse registries for states in which the prospective employee has lived in the previous 7 years according to Public Chapter 1084 . Review of the DON's personnel file revealed there was no abuse registry check included in the file. The DON's hire date was 3/21/2022. Review of Dietary Aide #1's personnel file revealed there was no abuse registry check included in the file. Dietary Aide #1's hire date was 3/4/2022. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-27 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to permit a resident to return to the facility after a hospitalization for 1 of 2 residents (Resident #163) reviewed for hospitalization. The findings include: Review of the facility's undated policy titled, Transfer and Discharge Policy and Procedure, revealed, .The facility shall permit each resident to remain in the facility unless such transfer or discharge is made in recognition of the resident's rights to receive considerate and respectful care; to receive necessary care and services and to participate in the development of the Comprehensive Care Plan .Non-emergency transfers or discharges not within the same certified facility will receive notice 30 days before transfer or discharge. Notice will be given to the resident/responsible party .The written notice will include .A statement that the resident has the right to appeal the action to State Department of Health including a current phone number of the Department .The name,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-27 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to develop a Baseline Care Plan within 48 hours of admission that included the initial goals and needs for 2 of 5 sampled residents (Resident #29 and #213) reviewed. The findings include: Review of the facility's policy titled, Baseline Care Plan Assessment/Comprehensive Care Plans, updated 11/25/2017, revealed .Upon admission to the facility, the admitting nurse will initiate the Baseline Care Plan Assessment to establish an initial plan of care to identify potential problems and to initiate appropriate goals and interventions. The Baseline Care Plan Assessment will be completed within 48 hours of admission . Review of the medical record, revealed Resident #29 was admitted to the facility on [DATE] with diagnoses of Paraplegia, Diabetes, Colostomy, Depression, Anxiety, Hypertension, Bipolar Disorder, Cervical Spine Injury, and Osteoarthritis. Review of the medical record, revealed Resident #29 did not have a Baseline Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure residents were free from a significant medication error for 1 of 5 sampled residents (Resident #60) reviewed for medications. Resident #60 received her scheduled Insulin (a medication that lowers blood glucose levels) when her blood glucose was outside the ordered parameters. The findings include: Review of the facility's undated policy titled, Policy and Procedure-Pharmacy Recommendations, revealed .objective being to ensure that the residents are receiving medications that are effective and safe .Recommendations as a result of the reviews will be provided to the Director of Nursing upon exit interview by the Pharmacy Consultant .This process will begin within 72 hours of the receipt of the Pharmacist Consultant's report .a response as to the action to be taken regarding the Pharmacy Consultant's recommendation will be documented within 7 days of the receipt of the recommendation .potential to be of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-10-23 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, observation, and interview, the facility failed to maintain or enhance resident dignity and respect when 3 of 18 (Resident #42, #270 and #277) sampled residents were uncovered and exposed, and 5 of 15 (Certified Nursing Assistant (CNA) #1, #2, #3, #4, and #5) CNAs were observed standing to feed residents. The findings include: 1. The facility's undated DIGNITY policy documented, .Staff will not stand to feed a resident .Staff will provide privacy for residents during any personal care and/or treatment. The privacy curtain must be pulled anytime that the resident needs to have privacy .Residents are to have all aspects of their dignity maintained by staff regardless of the resident's cognitive level or ability to realize or understand what is being said or done by others . 2. Observations in Resident #277's room on 10/20/19 at 12:07 PM, revealed CNA #2 assisted Resident #277 with the bedpan and changed Resident #277's brief without providing privacy. The privacy curtain was not pulled between Resident #277 and the roommate during the personal care. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-10-23 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, and interview, the facility failed to monitor for behaviors for 3 of 5 (Resident #12, #16, and #67) sampled residents reviewed for unnecessary medications. The findings include: 1. The facility's undated PSYCHOTROPIC MEDICATIONS Behavior Management Meetings policy documented, .Nursing .Monitors psychotropic drug use .Monitors for presence of target behaviors on a daily basis and documenting same . 2. Medical record review revealed Resident #12 was admitted to the facility on [DATE] with diagnoses of Behavioral Disturbance, Insomnia, Hypertension, Chronic Pain Syndrome, Anxiety Disorder, Diabetes Mellitus with Neuropathy, Hyperlipidemia, and Gastro-Esophageal Reflux Disease. The Medication Administration Record (MAR) for the month of October 2019 documented the following: a.Doxepin .[antidepressant] .Capsule 10 MG [milligrams] Give 4 capsule by mouth at bedtime . b.DULoxetine .[antidepressant] Capsule .60 MG .Give 1 capsule by mouth one time a day . c. BusPIRone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-23 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to complete a Significant Change Minimum Data Set (MDS) assessment for 1 of 18 (Resident #58) sampled residents reviewed. The findings include: Medical record review revealed Resident #58 was admitted to the facility on [DATE] with diagnoses of Malignant Neoplasm of Prostate, Chronic Obstructive Pulmonary Disease, Malignant Neoplasm of Colon, Cocaine Abuse, Congestive Heart Failure, Vascular Dementia, and Cerebellar Stroke Syndrome, The Physician's Orders dated 7/22/19 documented, .hospice referral-hospice to evaluate and treat as needed . Medical record review revealed there was no Significant Change MDS assessment completed after Resident #58 was referred to hospice services. Interview with the MDS Coordinator on 10/23/19 at 8:05 AM, in the Medical Records Office, the MDS Coordinator confirmed Resident #58 was receiving Hospice services. The MDS Coordinator was asked if Resident #58 should have had a Significant Change MDS assessment completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure assessments were accurate for 1 of 21 (Resident #71) sampled residents reviewed. The findings include: Medical record review revealed Resident #71 was admitted to the facility on [DATE] with diagnoses of Cerebral Infarction, Pulmonary Embolism, and Diabetes. Review of the Nurses' Note dated 8/1/19 revealed Resident #71 was discharged home with family. Review of the 5-day Minimum Data Set (MDS) assessment dated [DATE] documented Resident #71 was discharged to an acute care hospital. Interview with the MDS Coordinator on 10/23/19 at 10:17 AM, in the Conference Room, the MDS Coordinator confirmed Resident #71 had been discharged home, and the MDS was inaccurate.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based medical record review and interview, the facility failed to provide Activities of Daily Living (ADLs) for 1 of 4 (Resident #6) sampled resident reviewed for ADLs. The findings include: Medical record review revealed Resident #6 was admitted to the facility on [DATE] with diagnoses of Chronic Respiratory Failure, Heart Disease, Cholelithiasis, Anxiety Disorder, Atrial Fibrillation, Hypertension, and History of Pulmonary Embolism. The Care Plan dated 12/14/18 documented, .ADL's .[Activities of Daily Living]: Self care deficit related to: limited mobility obesity .BATHING - the resident is totally dependent on staff for bathing .Shower 2-3 times a week and as needed . The quarterly Minimum Data Set (MDS) dated [DATE] documented Resident #6 required total dependence with the assistance of 2 staff members for bathing. Interview with Resident #6 on 10/20/19 at 4:41 PM, in Resident #6's room, Resident #6 stated she was not receiving showers two times a week, and that it had been 2 weeks since she had a shower.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-23 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to provide individualized activities of interest for 1 of 1 (Resident #40) sampled residents reviewed for Activities. The findings include: The facility's undated ACTIVITIES PROGRAM policy documented, .It is the policy of the facility to provide an ongoing program of Activities designed to meet .the interests and the physical, mental, and psychosocial well-being of the resident .All staff will assist in transporting residents to/from activities whenever possible .Hats/sunglasses/sunscreen will be provided as needed for outside activities . Medical record review revealed Resident #40 was admitted to the facility on [DATE] with diagnoses of Dementia, Human Immunodeficiency Virus, Chronic Pain Syndrome, Depression, Atherosclerotic Heart Disease, Diabetes, Peripheral Vascular Disease, Depression, Personal History of Malignant Neoplasm of Thyroid, Adjustment Disorder with Depressed Mood, Anemia, Hypothyroidism,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, observation, and interview, the facility failed to ensure physician orders were followed for 3 of 18 (Resident #3, #12, and #53) sampled residents reviewed. The findings include: 1. Medical record review revealed Resident #3 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Cerebral Infarction, Seizures, Anxiety, Hypertension, Hemiplegia, Hemiparesis, and Schizophrenia. A Physician's Order dated 10/11/19 documented, .Left lateral leg: Cleanse wound with .wound cleanser and pat dry. Apply skin prep to the periwound area, apply mixture of hydrogel and collagen powder to wound bed, cover with alginate, and secure with foam drsg [dressing] or bordered gauze daily . Observations in Resident #3's room on 10/22/19 at 12:02 PM, revealed Licensed Practical Nurse (LPN) #2 performed wound care to Resident #3's left lateral calf wound. LPN #2 did not apply a mixture of hydrogel and collagen powder to the wound bed during the wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure accurate documentation related to Advanced Directives for 1 of 24 (Resident #58) sampled residents reviewed. The findings include: Medical record review revealed Resident #58 was admitted to the facility on [DATE] with diagnoses of Malignant Neoplasm of Prostate, Chronic Obstructive Pulmonary Disease, Malignant Neoplasm of Colon, Cocaine Abuse, Congestive Heart Failure, Vascular Dementia, and Cerebellar Stroke Syndrome. The Physican Orders dated [DATE] documented, .FULL CODE . The Tennessee Physician Orders for Scope of Treatment (POST, sometimes called POLST) form dated [DATE] documented, .Resuscitate (CPR) [Cardiopulmonary Resuscitation] . The Care Plan dated [DATE] documented, .Pursuant to resident rights & [and] the individual's desire to retain control and autonomy over his/her health care decisions, the individual has .Executed a Full Code order . The Care Plan dated [DATE] documented .Advanced Directives .Resident has elected to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained when 1 of 1 (Certified Nursing Assistant (CNA) #2) CNAs failed to dispose of a soiled brief and bedpan contents properly during toileting care and when 2 of 2 (Licensed Practical Nurse (LPN) #2 and Registered Nurse (RN) #1) nurses failed to maintain wound asepsis during wound care. The findings include: 1. Medical record review revealed Resident #277 was admitted to the facility on [DATE] with diagnoses of Cerebral Infarction, Hemiplegia, and Hemiparesis. Observations in Resident #277's room on 10/20/19 at 12:14 PM, revealed CNA #2 assisted Resident #277 with a bedpan. CNA #2 removed the bedpan containing urine, placed it in a plastic bag, and then placed it on the floor in the closet. CNA #2 removed Resident #277's soiled brief, placed in it a plastic bag, and then placed it in a wheelchair. Observations in Resident #277's room on 10/20/19 at 1:10 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$6,350 in federal fines across 2 penalties.

  • $2,117 — penalty dated 2023-10-23
  • $4,233 — penalty dated 2023-10-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.0≈ chain avg
Health inspection 2 of 52.1-0.1 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 5 of 53.7+1.3 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
A&F REALTY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 08/01/2016
GUBIN ENTERPRISES LIMITED PARTNERSHIPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST40%since 08/01/2016
ANDERSON, BENJAMINIndividualW-2 MANAGING EMPLOYEEsince 11/03/2021

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
-6.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 3%Other / private 29%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$315per resident / day
operating cost
$9,582per month
≈ monthly operating cost
$295per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.

Typical monthly cost in Tennessee
$9,429/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,845/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445318. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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