Waters Of Hobart Skilled Nursing Facility, The
2901 W 37th Ave, Hobart, IN 46342 · For profit - Corporation · 110 certified beds · (219) 942-2170 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has 1 actual-harm citation
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.2% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.5% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.9% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 50.5% | 25.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.7% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.3% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 25.7% | 23.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 89.8% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.4% | 3.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 31.5% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.0% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 49.3% | 79.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 12.4% | 22.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 3.9% | 10.8% | 12.0% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.6%CMS range 26.9–60.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 7.0–18.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 7.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.18 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 110 beds and averages 63.3 residents a day — about 58% occupied, or roughly 47 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.83 hrs/resident/day on weekends vs 3.41 on weekdays — 17% thinner on weekends. RN hours go from 0.51 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 11 most serious are shown; the remaining 39 are one tap away and print in full.
- Actual harm · Gcited before2023-08-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to assess a resident and promptly notify the Physician in a timely manner after a fall resulting in a three day delay in treatment and hospitalization for a fracture (Resident N) and also failed to complete an assessment of a resident including vital signs after a fall (Resident E) for 2 of 4 residents reviewed for falls. Findings include: 1. 8/30/23 at 9:15 a.m. Resident N was observed in bed with her eyes closed. The bed was low and there was a floor mat on the left side, the right side of the bed was against the wall. At that time, the Nurse Practitioner (NP) was seated on a chair by the bed. Interview with the NP at that time, indicated she was waiting for the resident's daughter to call because they were placing the resident on hospice care today. When asked about the fall with resulting in the fracture, she indicated she really did not know how she fell out of bed, but ever since the fall and fracture, the resident's condition had gone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure food was stored and prepared under safe conditions related to storage of housekeeping chemical test kits in the walk-in cooler near food items, unlabeled and undated opened stored food, and lack of accurate temperature and sanitation logs for 1 of 1 kitchen. This had the potential to affect 57 of 59 residents who resided in the facility and received food from the kitchen. (The Main Kitchen) Findings include: During the Initial Kitchen Sanitation Tour on 6/9/25 at 8:49 a.m. with the Kitchen Supervisor, the following was observed: a. In the walk-in cooler, three large boxes of UltraSnap Surface ATP tests (a chemical swab kit for testing the cleanliness of a surface) were observed on the top shelves, above food items. The Safety Data Sheet for UltraSnap, revised 12/4/24, indicated for safe handling, the product should be kept away from food and drink. b. In the walk-in cooler, the following items were open and undated: a bottle of tea, a bottle of ranch dressing, and a package of sliced cheese. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
3. During random observations on 6/9/25 at 9:10 a.m., 6/10/25 at 10:10 a.m., and 6/11/25 at 9:10 a.m., tubes of clotrimazole and betamethasone diphenhydramine (a topical antifungal) and hydrogel (an advanced topical wound treatment) were observed on Resident 32's nightstand. At that time, the resident indicated staff left the topical medications in the room for when they provided wound care to her and Resident 36, who shared the room. The record for Resident 32 was reviewed on 6/17/25 at 10:30 a.m. Diagnoses included, but were not limited to, morbid obesity, chronic kidney disease, and difficulty walking. The 5/28/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident had moderate cognitive impairment and required maximal assistance with activities of daily living (ADLs) and transfers. A Physician's Order, dated 4/15/25, indicated to cleanse the left plantar foot with wound cleanser, mix collagen particles and hyrogel to form a paste, fill wound bed with paste, cover with an ABD dressing, and wrap with rolled gauze every evening shift and PRN (as needed). During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-17 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair related to marred walls, floors, and doors, missing toilet paper holders, dirty base boards, dirty over bed table, and uncontained personal care items in a shared environment in 2 of 2 units. (The East and [NAME] Units) Findings include: During the Environmental Tour on 6/16/25 at 1:40 p.m., with the Maintenance Director, the following was observed: 1. East Unit a. The chair rail in room [ROOM NUMBER] was scratched. There was one resident residing in the room. 2. [NAME] Unit a. In room [ROOM NUMBER], the floor was marred in front of the television. There were two residents residing in the room. b. In room [ROOM NUMBER], the toilet paper holder was taped up and there were 2 uncontained toothbrushes laying on the vanity. There was one person who used the bathroom. c. In room [ROOM NUMBER], the bathroom door was marred and there was dirt along the base board in the room. There was no toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents had physician's orders for medications and an assessment to self-administer their own medications for 2 of 3 residents reviewed for self-administration of medication. (Residents 18 and 52) Findings include: 1. During a random observation on 6/10/25 at 1:55 p.m., two Preparation H suppositories were observed on Resident 18's bed side table. There was also a bottle of lubricating eye drops on the resident's over bed table. The record for Resident 18 was reviewed on 6/11/25 at 11:54 a.m. Diagnoses included, but were not limited to, constipation and chronic pain. The Quarterly Minimum Data Set (MDS) assessment, dated 5/20/25, indicated the resident had moderate cognitive impairment. The June 2025 Physician's Order Summary (POS) indicated the resident had orders for Artificial Tears Solution 1.4%, instill 1 drop in both eyes every 8 hours as needed (PRN) for dryness and redness. The resident also had an order for Anusol-HC External Cream 2.5% (a hemorrhoid cream) apply to rectum topically every 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the resident's physician was notified of medication refusals for 1 of 6 residents reviewed for unnecessary medications. (Resident 47) Finding includes: During an interview on 6/10/25 at 2:15 p.m., Resident 47 indicated he did not like taking his Eliquis (a blood thinner). The record for Resident 47 was reviewed on 6/17/25 at 9:00 a.m. Diagnoses included, but were not limited to, hypertension, orthopedic aftercare, and peripheral vascular disease. The Quarterly Minimum Data Set (MDS) assessment, dated 5/2/25, indicated the resident was cognitively intact and received an anticoagulant (blood thinner). A Physician's Order, dated 2/25/25, indicated the resident was to receive Eliquis 2.5 milligrams (mg) twice a day. The June 2025 Medication Administration Record (MAR) indicated the resident refused his Eliquis on the following dates and times: - AM dose: 6/3/25, 6/8/25, 6/10/25, 6/11/25, and 6/17/25 - PM dose: 6/1/25 and 6/2/25 - AM and PM dose: 6/7/25, 6/9/25, 6/14/25, 6/15/25, and 6/16/25 There was no documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) comprehensive assessment was accurately completed related to mobility, hearing, and insulin use for 2 of 19 MDS assessments reviewed. (Residents 3 and 38) Findings include: 1. On 6/10/25 at 10:47 a.m., Resident 3 was observed resting in his bed. He could not move his left arm, and his left hand was contracted (a structural change in the body's soft tissues that cause them to stiffen and shorten). He indicated he could not hear. On 6/12/25 at 9:35 a.m., the resident was observed propelling himself in his wheelchair using his right leg. His left leg remained on the footrest. He put in his hearing aid with his right hand. At that time, he indicated his left arm was dead and he could not move it, and he had minimal movement of his left leg. With the hearing aid on, the resident could only hear when spoken to loudly and in close proximity. The record for the resident was reviewed on 6/11/25 at 1:29 p.m. Diagnoses included, but were not limited to, stroke, hemiplegia (paralysis of one side of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure activities of daily living (ADLs) were completed for dependent residents related to skin and nail care for 1 of 3 residents reviewed for ADLs. (Resident 166) Finding includes: During random observations on 6/9/25 at 10:31 a.m., 6/10/25 at 9:24 a.m., 6/11/25 at 8:35 a.m., and 6/12/25 at 9:41 a.m., Resident 166's fingernails were dirty and long. Her feet were dry and scaly with flakes of skin accumulating on the bed sheet. During an interview at the time, the resident indicated she did not want her fingernails to be that long, and she would like it if someone put lotion on her feet. The record for the resident was reviewed on 6/11/25 at 9:45 a.m. Diagnoses included, but were not limited to, diabetes and heart failure. The 5/2/25 Medicare-5 Day Minimum Data Set (MDS) assessment indicated the resident had severe cognitive impairment, and was dependent in Activities of Daily Living (ADLs) and transfers. A 3/14/25 Podiatry Note indicated the resident had extremely dry, scaly skin on greater than 60% of her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents received the necessary treatment and services related to a delay in scheduling a post-operative doctor's appointment for 1 of 2 residents reviewed for skin conditions non-pressure related, assessment and treatment of edema for 1 of 2 residents reviewed for edema, and holding an insulin dose without an order for 1 of 6 residents reviewed for unnecessary medications. (Residents 166, 52, and 36) Findings include: 1. During random observations on 6/9/25 at 10:31 a.m., 6/10/25 at 9:24 a.m., 6/11/25 at 8:35 a.m., and 6/12/25 at 9:41 a.m., Resident 166 had a dressing to her left upper chest. The dressing was no longer fully adhering to the skin, and at times, an incision underneath was visible. The resident indicated she had pacemaker surgery and had to keep the dressing on until she saw the doctor, but it was taking too long to get an appointment. The record for the resident was reviewed on 6/11/25 at 9:45 a.m. Diagnoses included, but were not limited to, diabetes and heart failure. The 5/2/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure timely podiatry visits were provided related to painful ingrown toenails for 1 of 1 resident reviewed for foot care. (Resident 55) Finding includes: During a random observation on 6/9/25 at 10:30 a.m., Resident 55 was in his room in bed. A band aid was observed on his left great toe. During an interview at that time, the resident indicated he wanted to see the podiatrist for his painful toenails. He indicated he had told staff several times and no one ever followed up with him. The record for Resident 55 was reviewed on 6/11/25 at 9:41 a.m. Diagnoses included, but were not limited to, type 2 diabetes and acute infarction of the spinal cord. The Quarterly Minimum Data Set (MDS) assessment, dated 5/27/25, indicated the resident was cognitively intact. A Physician's Order, dated 3/19/25, indicated the resident may receive services of eye care, audiologist, podiatrist, dental, psychiatrist, cardiologist, physiatrist, Nurse Practitioner, Wound Physician and any other specialist as deemed necessary An SBAR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate for 2 of 3 residents reviewed for respiratory care. (Residents 5 and 13) Findings include: 1. During a random observation on 6/9/25 at 10:50 a.m., Resident 5 was in her room in bed. The resident had oxygen in use by the way of a nasal cannula. The oxygen concentrator was set at 1 1/2 liters. On 6/10/25 at 10:25 a.m., the resident was again observed in her room in bed. The resident had oxygen in use via a nasal cannula and her oxygen concentrator was set at 1 1/2 liters. On 6/12/25 at 9:30 a.m. and 2:05 p.m., the resident was in her room in bed. The resident had oxygen in use via a nasal cannula and her oxygen concentrator was set at 1 1/2 liters. The record for Resident 5 was reviewed on 6/11/25 at 2:52 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF). The Quarterly Minimum Data Set (MDS) assessment, dated 5/23/25, indicated the resident had moderate cognitive impairment and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 39 citations
- Potential for harm · Dcited before2025-06-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure blood pressure and heart rate parameters were monitored for 1 of 6 residents reviewed for unnecessary medications. (Resident 5) Finding includes: The record for Resident 5 was reviewed on 6/11/25 at 2:52 p.m. Diagnoses included, but were not limited to, ischemic heart disease, hypertensive heart disease with heart failure, and congestive heart failure (CHF). The Quarterly Minimum Data Set (MDS) assessment, dated 5/23/25, indicated the resident had moderate cognitive impairment. A Physician's Order, dated 3/25/25 and listed as current on the June 2025 Physician's Order Summary (POS), indicated the resident was to receive Metoprolol Tartrate (a medication used to treat high blood pressure and chest pain) 25 milligrams (mg), give 0.5 tablet twice a day. Hold for a heart rate less than 60 and systolic blood pressure (top number) greater than 110. The May and June 2025 Medication Administration Records (MARs), indicated the medication had been signed out as being given twice a day as ordered, however, there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the medical record was complete and accurately documented related to infection monitoring for 2 of 3 records reviewed for infections. (Residents 3 and 36) Findings include: 1. The record for Resident 3 was reviewed on 6/11/25 at 1:29 p.m. Diagnoses included, but were not limited to, stroke, hemiplegia (paralysis of one side of the body), and hearing loss. The 4/21/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident had severe cognitive impairment and was dependent in activities of daily living (ADLs). The June 2025 Medication Administration Record (MAR) indicated, Monitor for s/s [signs/symptoms] of infection to include: fever, new/worsening skin impairments, sore throat, nausea/vomiting/diarrhea every day shift for change in condition screening-Start Date 05/17/2025. The documentation for 6/7/25 and 6/8/25 was y. The record lacked any other documentation of the resident having signs or symptoms of an infection on 6/7/25 and 6/8/25. During an interview on 6/17/25 at 12:14 p.m., the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure infection control practices were in place and implemented related to the cleaning of a shared glucometer before and after use for 1 of 1 glucometer (machine used to test blood sugar levels) test observed. (Resident 34) Finding includes: On 6/9/25 at 11:43 p.m., LPN 2 indicated she was going to check Resident 34's blood sugar level. The LPN walked in with the glucometer and indicated she had already cleaned the monitor, but she would clean it again. She grabbed a bottle of germicidal wipes and donned a new pair of gloves, she grabbed a couple of pieces of dry tissue and placed it on the bedside table. She then used the germicidal wipe to clean the glucometer. After cleaning the monitor she immediately wiped it dry with the dry tissue. Once the glucometer was dry, LPN 2 proceeded to obtain the resident's blood sugar. When the blood sugar test was completed, she walked the glucometer back to the medication cart and proceeded to clean the glucometer with a germicidal wipe. She again, immediately dried off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident with a pressure ulcer received the necessary treatment and services to promote healing, related to treatments not completed as ordered for 1 of 3 residents reviewed for pressure ulcers. (Resident F) Finding includes: During an observation on 10/28/24 at 9:34 a.m., CNA 1 and QMA 2 were providing morning care to Resident F. The resident was turned to the right side and an uncovered pressure area was observed to the right side of the sacral area. The area had depth and was approximately 3 centimeters (cm) by 2 cm in size. There was no observed drainage. CNA 1 indicated she had not received the information in morning report at 6:30 a.m. that the dressing was off. She indicated the night staff had reported they last completed rounds around 5 a.m. CNA 1 left the room to report the dressing was not in place to the nurse. During an observation on 10/28/24 at 10 a.m., LPN 1 entered the room. He indicated he had not been informed by the night nurse during the shift report that the dressing was off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure appropriate treatment and services were provided to residents with feeding tubes, related to physician's orders not followed when checking for proper placement of the feeding tubes, for 2 of 3 residents reviewed for feeding tube care. (Residents B and E) Findings include: 1) Resident B's closed record was reviewed on 10/28/24 at 1:06 p.m. The diagnoses included, but were not limited to, stroke. A Quarterly Minimum Data Set (MDS) assessment, dated 9/14/24, indicated a severely impaired cognitive status, a feeding tube was present and supplied 51% or more of nutrition and 501 cubic centimeters (cc) or more of fluids daily. A Physician's Order, dated 6/7/24, indicated the feeding tube placement was to be checked for placement and the residual was to be documented prior to the administration of medications, formula, and flushing. A Care Plan, dated 6/13/24, indicated a feeding tube was required. The interventions included, the tube would be checked for placement and gastric contents/residual volume would be recorded.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-29 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to have ongoing communication with a resident's dialysis center, related to the facility not checking on a resident's location when they did not return from a dialysis appointment, for 1 of 2 residents reviewed for dialysis. (Resident C) Finding includes: Resident C's closed record was reviewed on 10/29/24 at 8:06 a.m. The diagnoses included, but were not limited to, end stage renal disease with dialysis, stroke, and dementia. An Modification of the admission Minimum Data Set assessment, dated 6/17/24, indicated a severely impaired cognitive status, dependent on staff for all activities of daily living, and received dialysis. A Care Plan, dated 6/11/24, indicated dialysis was required. The interventions included, dialysis would be provided as scheduled. A Physician's Order, indicated dialysis was to be completed at a dialysis center on Monday, Wednesday, and Friday. A Nurse's Progress Note, dated 8/5/24 (Monday) at 4:39 p.m. and signed by LPN 3, indicated the medications were not administered due to the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident's record had thorough and accurate documentation related to a Physician consult appointment, admission cardiac assessment, pressure ulcer assessment, and documentation of pressure ulcers, for 1 of 5 residents reviewed for medical record documentation. (Resident B) Finding includes: Resident B's closed record was reviewed on 10/28/24 at 1:06 p.m. The diagnoses included, but were not limited to stroke. a) A Nurse's admission Assessment, dated 6/7/24, indicated a pacemaker and defibrillator was present. There were no physician's orders for routine pacemaker monitoring. The Chest Physician Consult from the hospital, dated 6/4/24, lacked documentation of a pacemaker and/or defibrillator. The Nurse Practitioner's admission Progress Note, dated 6/18/24 at 1:38 p.m., indicated the cardiovascular status was normal cardiac rhythm and no murmurs. There was no documentation that indicated a pacemaker and defibrillator was present. A Nurse's Progress Note, dated 6/21/24 at 10:27 a.m., indicated an open area in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure correct Personal Protective Equipment (PPE) was used by staff members (CNA 5, CNA 1, and QMA 2) when providing care to residents (Residents E and F) who were in Enhanced Barrier Precautions (EBP) for two random observations for infection control. Findings include: 1) During an observation on 10/28/24 at 8:51 a.m., Resident E had a sign on the room door that indicated the resident was in EBP. There was PPE located at the doorway to the room. Upon entering the room, CNA 5 was completing morning care on the resident. Gloves were worn. She indicated she had just finished washing him and provided incontinent care. The feeding tube insertion site was clean. CNA 5 was applying lotion to the resident's legs. She indicated the resident was no longer in EBP and stated, he doesn't have anything, they just forgot to take the signs down. She then completed the resident's oral care. Resident E's record was reviewed on 10/29/24 at 10:58 a.m. The diagnoses included, but were not limited to, severe protein deficiency.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair, related to personal items not contained in a shared environment, discolored floor tile, missing caulk around toilet bases, leaking toilets, dried tube feeding on the base of poles, and urine odors in 1 of 2 units. (West Unit) Findings include: During the Environmental tour on the [NAME] Unit with the Maintenance Director on 7/10/24 at 2:36 p.m., the following was observed: a. room [ROOM NUMBER]: the floor tile was discolored, the caulk around the base of the toilet was missing and discolored and the toilet was leaking around the base. There were tooth brushes and hair brushes sitting out on the bathroom counter not contained. Two residents shared the bathroom b. room [ROOM NUMBER]: there was a strong urine odor. c. room [ROOM NUMBER]: there was dried tube feeding on the base of the tube feeding pole. d. room [ROOM NUMBER]: the bathroom tile floor was discolored and there was a pink wash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents had physician's orders for medications and an assessment to self-administer their own medications for 2 of 2 residents reviewed for self-administration of medication. (Residents 100 and 2) Findings include: 1. During a random observation on 7/8/24 at 3:19 p.m., Resident 100 was observed in his room in bed. At that time, a tube of over the counter hydrocortisone cream was observed on his over bed table with the cap off as well as an Albuterol Sulfate inhaler. During an interview at that time, the resident indicated he left the medications on his over bed table in case he needed them. During random observations on 7/9/24 at 9:00 a.m. and 3:00 p.m. and 7/10/24 at 8:55 a.m. and 11:42 a.m., the inhaler remained on the resident's over bed table. The record for Resident 100 was reviewed on 7/8/24 at 3:30 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), pneumonia, emphysema, and anxiety. The admission Minimum Data Set (MDS) assessment, dated 6/28/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide ADL (activities of daily living) assistance to dependent residents related to nail care and the removal of facial hair for 2 of 7 residents reviewed for ADL care. (Residents 44 and 22) Findings include: 1. On 7/8/24 at 11:25 a.m., Resident 44 was in her room seated in a wheelchair. The resident's fingernails were long with a dark substance underneath and she had an accumulation of facial hair. At 3:18 p.m., the resident was observed in bed sleeping. The facial hair remained to her chin and her hands were covered with a blanket. On 7/9/24 at 9:03 a.m. and 3:00 p.m., the resident's fingernails remained long and dirty and the gray facial hair remained to her chin. On 7/10/24 at 8:58 a.m. and 11:42 a.m., the resident's fingernails remained long and dirty and the gray facial hair remained to her chin. The record for Resident 44 was reviewed on 7/10/24 at 11:12 a.m. Diagnoses included, but were not limited to, stroke, sepsis, dysphagia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure areas of bruising were assessed and monitored for 1 of 1 resident reviewed for skin conditions non-pressure related(Resident 100), failed to administer medications according to physician's orders related to not following parameters for 1 of 6 residents reviewed for unnecessary medications (Resident 44), and failed to identify and assess a resident's edema (swelling) for 1 of 1 resident reviewed for edema. (Resident 250) Findings include: 1. On 7/8/24 at 10:31 a.m., Resident 100 was observed in his room in bed. Areas of reddish/purple discolorations were observed on his left and right forearms. During an interview at that time, the resident indicated the bruises may have been from lab draws, but he wasn't sure. The record for Resident 100 was reviewed on 7/8/24 at 3:30 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), pneumonia, emphysema, anemia, and anxiety. The admission Minimum Data Set (MDS) assessment, dated 6/28/24, indicated the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a Podiatrist's recommendations were followed related to thick, painful, and fungal toenails for 1 of 7 residents reviewed for ADLs (activities of daily living). (Resident 40) Finding includes: On 7/8/24 at 11:00 a.m., Resident 40 was observed with long, thick and yellow discolored toenails. During an interview at that time, the resident indicated he had seen the Podiatrist and was told he had a fungus on his toenails. The record for Resident 40 was reviewed on 7/9/24 at 1:00 p.m. Diagnoses included, but were not limited to, stroke, left side hemiplegia, major depressive disorder, heart disease, and atrial flutter. The Annual 5/15/24 Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. The resident had an impairment of functional range of motion to one side for his upper and lower extremity. A Podiatry Exam Note, dated 1/26/24, indicated the resident had pain on the on left great toe, left 2nd toe, left 3rd toe, left 4th toe, left 5th toe, right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a splint was ordered and in place as recommended by therapy for 1 of 1 resident reviewed for limited range of motion (ROM). (Resident 40) Finding includes: During an observation on 7/8/24 at 11:02 a.m., Resident 40 was observed with a left hand contracture (fixed tightening of muscle, tendons, ligaments, or skin which prevents normal movement of the associated body part.) The resident was not able to voluntarily open his left hand, he had to use his right hand to lift it and open it. During an interview at that time, the resident indicated he had a splint and it was supposed to be on at night, however, he had to ask staff to put on the splint, because they did not put it on every night. He indicated the splint was not placed on his left hand the previous night. At that time, the splint was observed on top of the night stand. During an interview on 7/9/24 at 9:13 a.m., the resident indicated the splint was not placed on his left hand the previous night. The record for Resident 40 was reviewed on 7/9/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on random observations, record review, and interview, the facility failed to ensure a suprapubic foley catheter (urinary catheter that is inserted into the bladder from a small cut in the lower abdomen) bag and tubing was kept off the floor for 1 of 1 resident reviewed for urinary catheters. (Resident 22) Finding includes: During random observations on 7/8/24 at 8:03 a.m., 10:33 a.m., and 2:14 p.m., Resident 22 was observed sitting in a wheelchair. At those times, a foley catheter bag was observed under the wheelchair and the bottom of the bag was touching the floor. During random observations on 7/10/24 at 9:00 a.m., 9:30 a.m., and 11:15 a.m., the resident was observed sitting in a wheelchair. At those times, a foley catheter bag and tubing were observed under the wheelchair and both were on the floor. The record for Resident 22 was reviewed on 79/24 at 9:50 a.m. Diagnoses included, but were not limited to, type 2 diabetes, urinary tract infection (UTI), dementia without behaviors, high blood pressure, obstructive and reflux uropathy (a condition where urine cannot drain into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure enteral tube feedings were infusing at the correct time and flow rate through a peg tube (a tube inserted directly into the stomach for nutrition) for 2 of 3 residents reviewed for tube feeding. (Residents 2 and 251) Findings include: 1. On 7/8/24 at 7:55 a.m., Resident 2 was observed lying in bed. At that time, an enteral tube feeding was infusing at 55 cubic centimeters (cc) an hour through the peg tube. At 10:22 a.m., the resident's enteral feeding was observed to be turned off. On 7/8/24 at 10:48 a.m., 11:10 a.m., 11:30 a.m., and 1:45 p.m., the resident was in bed and the enteral tube feeding remained off. The record for Resident 2 was reviewed on 7/9/24 at 1:52 p.m. Diagnoses included, but were not limited to, left side hemiplegia, stroke, type 2 diabetes, heart disease, dementia, dysphagia (swallowing difficulties), and adult failure to thrive. The Quarterly Minimum Data Set (MDS) assessment, dated 6/6/24, indicated the resident was moderately impaired for daily decision making. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate and ordered by the physician for 3 of 4 residents reviewed for respiratory care. (Residents 13, 251, and 254) Findings include: 1. During random observations on 7/8/24 at 8:07 a.m., 10:20 a.m., 11:10 a.m., and 11:30 a.m., on 7/9/24 at 9:12 a.m., 9:52 a.m., 12:50 p.m., and 3:00 p.m., and on 7/10/24 at 9:00 a.m. and 11:30 a.m., Resident 13 was observed lying in bed and wearing oxygen per nasal cannula. The center of the oxygen bubble was below the 3 liter mark and above the 2.5 liter mark. The record for Resident 13 was reviewed on 7/9/24 at 9:30 a.m. Diagnoses included, but were not limited to, stroke, type 2 diabetes, dysphagia (difficulty swallowing), and anemia. The 4/30/24 Quarterly Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making. The resident did not receive oxygen and was currently on hospice. There was no care plan for oxygen therapy. Physician's Orders, dated 7/8/24, indicated oxygen at 2 liters…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Physician's Orders for monitoring an external cardiac device were followed for 1 of 1 residents reviewed for specialty care. (Resident B) Finding includes: Resident B's record was reviewed on 3/4/24 at 9:55 a.m. Diagnoses included, but were not limited to, cerebral infarction, congestive heart failure, and cardiomyopathy. The admission Minimum Data Set (MDS) assessment, dated 2/6/24, indicated the resident was severely cognitively impaired for daily decision making. A Care Plan, dated 2/3/24, indicated the resident had an external cardiac device. Interventions included, but were not limited to, every 24 hours change and recharge the batteries. A Physician's Order, dated 2/2/24, indicated to check external cardiac device placement every shift. A Physician's Order, dated 2/3/24, indicated to change the battery pack on the external cardiac device daily at 10:00 a.m., nurse to affirm vibration box located within the vest. The February and March 2024 Treatment Administration Record (TAR) indicated the external cardiac…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, including those to prevent and/or contain COVID-19, related to personal protective equipment (PPE) not worn before entering a COVID-19 positive resident room, droplet/contact isolation room, and hand hygiene not completed before donning PPE, for random observations for infection control on 1 of 3 units observed. Findings include: 1. During a random observation, Hospice Aid 1 entered Resident C's room on 3/4/24 at 10:47 a.m. The door had a sign indicating the resident was in droplet and contact isolation, as the resident had human metapneumovirus (an upper or lower respiratory disease). The sign indicated a gown, gloves, eye protection, and N95 mask were required to enter. Hospice Aid 1 entered the room without performing hand hygiene, and did not don any of the required personal protective equipment (PPE). At the time, Hospice Nurse 1 was observed talking to the resident at the bedside. She was not wearing any of the required PPE. 2. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-07 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a medication error rate of less than 5% for 2 of 4 residents observed during medication pass. Four errors were observed during 27 opportunities for errors during medication administration. This resulted in a medication error rate of 14.8%. (Residents E and F) Findings include: 1. On 2/6/24 at 9:10 a.m., medication pass was observed with RN 1. LPN 1 was also present to observe. The RN prepared Resident E's medications. She placed 6 tablets in a packet and crushed them, then mixed with pudding in a plastic cup. There was one chewable vitamin in another cup. She administered the medications to the resident. The resident's medications were reconciled on 2/7/24. The February 2024 Medication Administration Record (MAR) indicated the resident was also to receive the following medications in the morning: - Miralax 17 grams - Trelegy 200/ 62.5 mg inhaler - Voltaren 1% gel, 4 grams These medications had been signed out on the MAR, but had not been given during medication observation. 2. On 2/7/24 at 8:15 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure pharmacy services were provided for a resident, related to a scheduled pain medication not provided as ordered, for 1 of 3 residents reviewed for pharmacy services. (Resident C) Finding includes: The closed record for Resident C was reviewed on 2/6/24 at 9:28 a.m. Diagnoses included, but were not limited to, breast cancer, liver and bile duct cancer, pleural effusions and depression. The resident was discharged from the facility on 12/18/23. The Quarterly Minimum Data Set assessment, dated 11/13/23, indicated the resident was cognitively intact. She required extensive assist of 2 staff for transfers and toileting, and extensive assist of 1 for bed mobility. A Physician's Order, dated 11/8/23, indicated to give Oxycodone/acetaminophen 5 milligrams (mg) /325 mg (an opioid pain analgesic) every evening for severe pain. The November 2023 Medication Administration Record (MAR) indicated, between 11/8/23 and 11/30/23, the medication was not given 22 times. The December 2023 MAR indicated, between 12/1/23 and 12/18/23, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure infection control measures were in place and implemented, related to lack of hand hygiene during medication pass and wound care, for two random observations for infection control. (QMA 1 and LPN 1) Findings include: 1. On 2/7/24 at 8:15 a.m., medication pass was observed with QMA 1. LPN 1 was present also to observe. The QMA prepared the medication for Resident E and administered it. She then returned to the medication cart, and began preparing medication for the next resident. She prepared Resident F's medication and gave it to him. The QMA did not perform hand hygiene between the two residents' medications. During an interview with the QMA after the observation, she indicated she did not complete hand hygiene between the two residents. 2. On 2/7/24 at 9:55 a.m., wound care was observed with LPN 1. LPN 1 positioned the resident on his side to change a dressing on his sacrum. She donned gloves and removed the old dressing. She then cleansed the area with wound wash, patted the area dry, and then applied a new…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure a resident's pain was managed related to lack of monitoring for signs of narcotic withdrawal and medication effectiveness, lack of non-pharmacological interventions provided, and incomplete pain assessments 1 of 1 residents reviewed for pain. (Resident B) Finding includes: Resident B was observed in the conference room on 11/29/23 at 9:20 a.m. She was propelling herself in a wheelchair and had a distressed facial expression. She indicated she had severe degenerative joint disease in her shoulder and back and the facility had recently discontinued her Percocet (opioid pain medication) and she was now getting only Tylenol, which was not working. The record for Resident B was reviewed on 11/29/23 at 11:58 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease, osteoarthritis, degenerative joint disease (DJD) and heart failure. The Quarterly Minimum Data Set assessment, dated 11/6/23, indicated the resident was cognitively intact, and required partial/ moderate staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed ensure a resident's preference to receive medications at a different time were honored to not interrupt sleep patterns for 1 of 3 residents reviewed for Intravenous (IV) antibiotics. (Resident B) Finding includes: The closed record for Resident B was reviewed on 8/29/23 at 2:45 p.m. The resident was admitted to the facility on [DATE] and discharged home on 6/15/23. Diagnoses included, but were not limited to, diverticulitis, atrial fibrillation, heart disease, insomnia, and anxiety. The admission Minimum Data Set (MDS) assessment, dated 6/8/23, indicated the resident was alert and oriented and received IV medications while a resident. Physician's Orders, dated 6/1/23, indicated change IV tubing every 24 hours. Assess IV site every shift and monitor for signs and symptoms of infiltration and infection every shift. A Physician's Order, dated 6/2/23 and discontinued on 6/9/23, indicated Piperacillin (an antibiotic) 3.375 grams intravenously every 8 hours for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a dependent resident received help with Activities of Daily Living (ADLs) related to the timeliness of incontinence care for 1 of 3 residents reviewed for ADLs. (Resident H) Finding includes: On 8/29/23 at 9:02 a.m. LPN 1 was observed turning Resident H to view 2 wounds located on the resident's lower back and sacrum. There was dried stool covering the wound bed. The resident had a bowel incontinence episode and requested to be changed. Resident H was observed on 8/29/23 at 3:34 p.m. The room had a strong urine odor. The resident indicated she was just changed a few minutes ago. Interview with Resident H at the time of observation, indicated she was on a diuretic (water pill) and she urinated constantly. She was last changed that morning when LPN 1 showed the surveyor her wounds. The record for Resident H was reviewed on 8/29/23 at 10:01 a.m. The resident was admitted on [DATE]. Diagnoses included, but were not limited to, atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident with a history of pressure ulcers received the necessary treatment and services to promote healing related to turning and repositioning, ensuring treatments were in place, completing treatments as ordered, and initiating treatments in a timely manner for 3 of 3 residents reviewed for pressure ulcers. (Residents J, N, and H) Findings include: 1. On 8/29/23 at 9:07 a.m., Resident J was observed in his room in bed. LPN 2 was present in the room and the resident was identified as having a pressure ulcer to his bottom. The resident's brief was unfastened and a skin assessment was completed. The resident did not have a dressing in place to his left or right buttock. The LPN indicated at that time the area looked healed and maybe that was why he didn't have a dressing on. The record for Resident J was reviewed on 8/29/23 at 11:48 a.m. Diagnoses included, but were not limited to, stroke, hemiplegia (paralysis on one side of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure Intravenous (IV) catheters were monitored, assessed, and bandages and tubing were changed for 3 of 3 residents reviewed for IV antibiotics. (Residents K, B and E) Findings include: 1. On 8/29/23 at 1:30 p.m., Resident K was observed in bed. A single lumen PICC (peripherally inserted central catheter) line was observed in the right upper arm. There was no date on the bandage covering the PICC line. On 8/30/23 at 9:15 a.m., the resident was being transferred back to bed. There was still no date on the PICC line bandage. The record for Resident K was reviewed on 8/29/23 at 11:35 a.m. The resident was admitted on [DATE]. Diagnoses included, but were not limited to, heart disease, stroke, anxiety disorder, high blood pressure, and chest pain. The resident was admitted to the hospital on [DATE] and returned back to the facility on 8/15/23. The admission Minimum Data Set (MDS) assessment, dated 8/22/23, was still in progress. A Care Plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to establish and/or maintain a system that accounted for, periodically reconciled, and ensured the disposition of all controlled drugs, related to incomplete and inaccurate documentation of narcotic medications for 3 of 3 residents reviewed for narcotics. (Residents G, K, and L) This had the potential to affect all residents who received narcotic medication. Findings include: 1. Interview with Resident G on 8/29/23 at 1:45 p.m., indicated she had no issues with pain. She also indicated Tylenol controls her pain and she doesn't need anything stronger. The record for Resident G was reviewed on 8/30/23 at 10:26 a.m. Diagnoses included, but were not limited to, spinal stenosis, intervertebral disc replacement of the lumbar region, and spondylosis (osteoarthritis of the spine). The Quarterly Minimum Data Set (MDS) assessment, dated 7/25/23, indicated the resident was cognitively intact. She required extensive assistance with bed mobility and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure a sanitary kitchen for food preparation related to trash behind the stove, grease on the vent hood above the stove, and dried food spillage on the steam table in 1 of 1 kitchens observed (Main Kitchen). This had the potential to affect all 46 residents who received food from the kitchen. Findings include: During the initial kitchen tour on 5/08/23 at 9:20 a.m., with dietary manager, the following was observed: a. There was trash on the floor behind the stove. b. There was grease on the vent hood above the stove. c. There was dried food spillage on the steam table. Interview with the Dietary Manager at that time, indicated she would clean the areas and there should not have been trash on the floor. 3.1-21(i)(3)
- Potential for harm · Ecited before2023-05-12 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to manage medications appropriately related to administering medications as ordered, monitoring blood glucose levels prior to the administration of insulin, and monitoring blood pressures and respiratory rates for 4 of 7 residents reviewed for unnecessary medications. (Residents 92, 18, 91 and 16) Findings include: 1. The record for Resident 92 was reviewed on 5/9/23 at 1:15 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, chronic kidney disease, high blood pressure, failure to thrive, and history of transient ischemic attacks. The 5/1/23 admission Minimum Data Set (MDS) assessment, indicated the resident was moderately impaired for decision making. A Care Plan, dated 4/25/23, indicated the resident had chronic cardiovascular disease. The approaches were to monitor vital signs at least weekly and monitor labs as ordered. A Physician's Order, dated 4/25/23, indicated Clonidine 0.1 milligrams (mg), give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents had Physician's Orders for medications and an assessment to self-administer their own medications for 2 of 2 residents reviewed for self-administration of medication. (Residents 21 and 23) Findings include: 1. On 5/8/23 at 10:06 a.m., Resident 21 was observed in her room. There was a white pill in a medicine cup on her bedside table. The resident indicated that it was her Tylenol that she received this morning, but she did not need it a the time so she wanted to wait to take it at a later time when she had pain. Resident 21's record was reviewed on 5/9/23 at 1:23 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease, dementia without behavioral disturbance, and chronic pain. The Quarterly Minimum Data Set (MDS) assessment, dated 2/1/23, indicated the resident was cognitively intact for daily decision making. A Physician's Order, dated 1/4/23, indicated Tylenol 8 hour arthritis pain tablet extended release 650 milligram (mg) two times a day. A Care Plan, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident who was dependent with Activities of Daily Living (ADLs) received the necessary services related to long and dirty fingernails for 1 of 3 residents reviewed for ADLs. (Resident 18) Finding includes: On 5/8/23 at 10:27 a.m., on 5/9/23 at 10:00 a.m., and 5/10/23 at 1:45 p.m., Resident 18 was observed in bed. At those times, her left hand was clenched in the shape of a fist and there was no anti-contracture device noted. Her fingernails were not visible. On 5/11/23 at 9:00 a.m., the Director of Nursing (DON) was asked to perform a skin assessment to the resident's left hand. At that time, the resident was observed sitting up in a broda chair in her room. CNA 1 was observed standing by the resident and had just finished morning care. The resident had a rolled wash cloth in her left hand and her fingernails were visible. The resident had very long and dirty nails observed to the left hand. LPN 2 walked into the room with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-12 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement an ongoing resident-centered activity program that incorporated a resident's preferences for 1 of 2 residents reviewed for activities. (Resident 21) Finding includes: Interview with Resident 21 on 5/8/23 at 10:26 a.m., indicated the resident wanted to be read to daily as she was legally blind. She had asked many staff members to read to her, however a lot of staff had refused. Resident 21's record was reviewed on 5/9/23 at 1:23 p.m. Diagnoses included, but were not limited to, glaucoma, macular degeneration, and legal blindness. The Quarterly Minimum Data Set (MDS) assessment, dated 2/1/23, indicated the resident was cognitively intact for daily decision making. A Care Plan, dated 5/12/22, indicated the resident had a visual impairment as seen by blindness and glaucoma. Interventions included, but were not limited to, keep environment free of clutter and use large print materials with resident during activities. Interview with the Activity Director on 5/11/23 at 2:50 p.m., indicated the Activity Department would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to monitor, assess, and obtain treatments for diabetic ulcers at the time of admission and monitor bruises for 2 of 4 residents reviewed for non-pressure ulcers. (Residents 91 and 92) Findings include: 1. On 5/8/23 at 11:28 a.m., Resident 91 was observed in bed with his eyes closed. At that time, he was asked if he had an ulcer on his foot and indicated he did not know. CNA 1 was asked to remove the resident's socks to both of his feet. She pulled off the sock to his left foot and a large amount of flaky, dry, peeling skin flew in the air. There were dark black areas noted to several toes on his left foot. There was also a large necrotic ulcer to the bottom of his left foot. The CNA removed the sock to his right foot and again the flaky, dry, and peeling skin flew in the air. There were no open areas on his right foot. The record for Resident 91 was reviewed on 5/9/23 at 1:50 p.m. The resident was admitted to the facility on [DATE].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents received proper treatment and care related to oxygen administration flow rate for 2 of 2 residents reviewed for respiratory care. (Residents 21 and 33) Findings include: 1. On 5/8/23 at 10:19 a.m., Resident 21 was observed in her room with a nasal cannula in place. The oxygen concentrator was set to 3.5 liters per minute. Resident 21's record was reviewed on 5/9/23 at 1:23 p.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease, chronic respiratory failure with hypoxia, dementia without behavioral disturbance, and anemia. The Quarterly Minimum Data Set (MDS) assessment, dated 2/1/23, indicated the resident was cognitively intact for daily decision making. She required the use of oxygen while a resident in the facility. A Physician's Order, dated 5/2/23, indicated the resident required oxygen at 2 liters per minute per nasal cannula continuously. A Care Plan, dated 5/3/22, indicated the resident had the potential for exacerbation of chronic obstructive pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident with complaints of pain received scheduled medication to relieve the pain for 1 of 3 residents reviewed for pain. (Resident 16) Finding includes: Interview with Resident 16 on 5/8/23 at 2:07 p.m., indicated she was supposed to get her scheduled pain medicine, but there had been many times that she did not receive it because the facility indicated they had run out of the medication. Resident 16's record was reviewed on 5/9/23 at 1:46 p.m. Diagnoses included, but were not limited to, heart failure, chronic respiratory failure, gastritis (inflamed lining of stomach), and chronic kidney disease. The Significant Change in Status Minimum Data Set (MDS) assessment, dated 2/15/23, indicated the resident was cognitively intact for daily decision making. The resident had received an opioid medication daily. A Physician's Order, dated 4/18/23, indicated oxycodone-acetaminophen oral tablet 10-325 milligram (mg), 1 tablet every 8 hours. The April 2023 Medication Administration Record (MAR) indicated the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-12 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Physician was promptly notified of abnormal laboratory results for 1 of 7 residents reviewed for unnecessary medications. (Resident 92) Finding includes: The record for Resident 92 was reviewed on 5/9/23 at 1:15 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, chronic kidney disease, failure to thrive, and history of transient ischemic attacks. The 5/1/23 admission Minimum Data Set (MDS) assessment, indicated the resident was moderately impaired for decision making. A Care Plan, dated 4/25/23, indicated the resident had chronic cardiovascular disease. The approaches were to monitor vital signs at least weekly and monitor labs as ordered. A Physician's Order, dated 5/2/23, indicated Complete Blood Count (CBC) and a Complete Metabolic Panel (CMP). The CMP and CBC were completed on 5/4/23 with abnormal results as follows: - Potassium level was 5.1 (normal 3.6-5) - Blood Urea Nitrogen (BUN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, including those to prevent and/or contain COVID-19, related to not completing the respiratory screening assessments for 2 of 2 residents reviewed for COVID-19. (Residents 242 and 35) Findings include: 1. The record for Resident 242 was reviewed on 5/11/23 at 2:05 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, COPD, high blood pressure, dependence on oxygen, and COVID-19. A COVID-19 Symptom Screener for Positive Residents Assessment, dated 5/3/23 at 3:21 p.m., indicated the resident tested positive for COVID-19. A Physician's Order, dated 4/21/23, indicated COVID-19 test as needed for COVID-19 screening. A Physician's Order, dated 5/3/23, indicated Isolation: Contact - In a single room and not allowed to leave room - stop sign in place on door. All services provided in room. The COVID-19 Symptom Screener for Positive Residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-07-11 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to post the daily staffing sheet which indicated how many staff were working in the facility and the facility census in a timely manner. This had the potential to affect the 50 residents who resided in the facility. Finding includes: On 7/8/24 at 7:33 a.m., the daily staffing sheet located by the front desk in the main lobby was dated 7/5/24. During an interview on 7/11/24 at 2:58 p.m., the Administrator indicated the staffing sheets should have been changed daily over the weekend.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 1.5 | -0.5 vs chain |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 68 homes this chain runs (chain average 2.0★, per CMS)
Showing 40 of 68; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JOHNSON MEMORIAL HOSPITAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2013 |
| MITCHELL, JARRETT | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 06/01/2019 |
| DECOLA, ROBERT | Individual | W-2 MANAGING EMPLOYEE | — | since 02/16/2019 |
| BERKHOUSE, STEVEN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 10/18/2021 |
| DUNKLE, DAVID | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2019 |
| MILLER'S HEALTH SYSTEMS INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2013 |
| THE WATERS OF HOBART SKILLED NURSING FACILITY | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2022 |
CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $488K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155251. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.