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Waters Of Sullivan Nursing Facility, The

505 W Wolfe St, Sullivan, IN 47882 · For profit - Corporation · 93 certified beds · (812) 268-6361 Medicare & Medicaid certified

Call the home — (812) 268-6361 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Aug 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2200 N Section St # A · (812) 268-6292 · Call to confirm hours
Pharmacy
13 W Jackson St · (812) 268-4737 · Call to confirm hours
Grocery
277 S Section St · (812) 268-5218 · Call to confirm hours
Park
611 S Main St · (812) 268-4858 · Typically dawn to dusk
Place of worship
611 N Wolfenberger St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.7%11.0%15.4%better
Long-stay residents who lose too much weight6.3%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection3.8%1.1%2.0%worse
Long-stay residents with depressive symptoms24.0%25.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.5%3.9%3.3%worse
Long-stay residents whose ability to walk worsened16.4%11.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication11.7%23.5%18.9%better
Long-stay residents given the seasonal flu vaccine94.3%95.4%95.3%typical
Long-stay residents with pressure ulcers3.6%3.6%4.7%better
Long-stay residents with worsening bladder/bowel control25.4%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table7.1%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine62.7%79.0%79.4%worse
Short-stay residents rehospitalized after admission15.6%22.2%22.6%better
Short-stay residents with an outpatient ER visit14.8%10.8%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.2%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
16.1%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 16.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.2%CMS range 53.0–74.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.0–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge16.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge35.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge3.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.4–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
0.82
LPN hours/ resident / day
1.98
Aide hours/ resident / day
3.39
Total nurse hours/ resident / day
0.31
RN hoursweekends
32.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 93 beds and averages 47.0 residents a day — about 51% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.99 hrs/resident/day on weekends vs 3.56 on weekdays — 16% thinner on weekends. RN hours go from 0.72 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2025-08-01)
8
at the previous standard inspection (2024-06-21)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · Fcited before2026-04-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure facial hair was covered with beard restraints in the kitchen area for 6 of 6 observations of the kitchen; the facility failed to ensure food met the minimal holding temperature for 1 of 1 test trays reviewed; and the facility failed to ensure the hall tray food delivery carts were maintained clean and free of dried debris for 2 or 2 food carts reviewed. These concerns had the potential to affect 47 of 48 residents who eat food served from the kitchen. Findings include:1. During the initial kitchen observation with the Dietary Manager, on 4/24/26 at 8:58 a.m., Dietary Aide 4 was observed with facial hair and no beard restraint in place. He was observed to enter the food preparation area on three different occasions to collect items to run through the dish machine. At the same time, the Dietary Manager indicated she understood the need to have beards and hair restraints in place when in the kitchen. During a random observation of the kitchen area, on 4/24/26 at 10:15 a.m., Dietary Aide 4 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the likes and dislikes of meal choices were indicated on the resident's record for 1 of 1 residents reviewed for meal food preferences (Resident B).Findings include:On 4/24/26 at 10:25 a.m. during an interview, Resident B indicated he did not like oatmeal and he continued to receive it on his tray. He indicated he had told the staff not to send it several times. On 4/24/26 at 2:00 p.m., reviewed the medical record of Resident B. The resident was admitted to the facility on [DATE]. Diagnoses included but were not limited to diabetes (a disease that occurs when your blood glucose, also called blood sugar, is too high), heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), and hypertension (high blood pressure). A physician order, dated 2/20/26, indicated a diet order of consistent carbs diet, regular texture. Review of the resident's care plan indicated no specific food preferences were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to administer insulin as ordered by the physician and failed to receive physician orders to hold insulin for low blood sugars for 1 of 3 residents reviewed for quality of care (Resident B). Findings include: The clinical record for Resident B was completed on 2/13/26 at 10:09 a.m. Diagnoses included diabetes mellitus type II. A current signed physician's order for the resident included: Lispro Insulin (to treat diabetes mellitus), inject 25 units subcutaneously with meals for diabetes. The order was dated 12/4/25. The order provided by the physician lacked parameters for holding ordered doses of insulin. The electronic Medication Administration Record (eMAR) indicated the following:a. The 7:30 a.m. dose of insulin was held on 1/18/26 for a blood sugar (BS) of 46; on 1/25/26 for a BS of 90; and on 1/28/26 for a BS of 116. b. The 11:30 a.m. dose of insulin was held on 12/8/25 for a (BS) of 76; on 12/9/25 for a BS of 80; on 12/21/25 for a BS of 77; on 12/22/25 for a BS of 69; on 12/31/25 for a BS of 78; on 1/2/26 for a BS of 59;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-05 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility had failed to ensure enough nursing staff to provide resident care while covering laundry services since the end of October. This deficient practice had the potential to affect 48 of 48 residents who resided in the facility. Findings include:During an interview on 12/4/25 at 2:30 p.m., CNA 4 indicated she sometimes worked in laundry during her shift on the floor. She tried her best to not let it affect resident care and felt the nursing staff had stepped up to answer call lights when able. During an interview on 12/4/25 at 10:35 p.m., CNA 6 indicated she did laundry during her shift and had had to work much harder. The nursing staff had had to answer more call lights which was probably affecting charting and medication administration. She felt call light response times were being affected on the rehab/west hall. During an interview on 12/4/25 at 10:42 p.m., CNA 7 indicated she had done laundry during her shift. She had to leave the floor from time to time to complete loads of laundry. It had been a definite strain on the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-05 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the Administrator failed to manage the facility in a manner that provided quality of life related to bug infestation, lack of available direct care staff, and a safe living condition of the facility environment. This deficient practice had the potential to affect 48 of 48 residents who resided in the facility. Findings include:Confidential interviews were conducted during the course of the survey, and indicated the Administrator never came on the floor to speak with staff or the residents. They felt she did not know the residents or staff at all and had shown a total lack of caring for the challenges being faced in the facility. The moral in the facility had suffered under the current Administrator. The added pressures placed on staff due to vacancies and the gnat infestation had been basically ignored. She had turned a blind eye to the issues facing the facility with the pests and lack of laundry staffing. During an interview on 12/4/25 at 11:16 a.m., Resident E indicated he had recently cut his arm on the door frame leading to his bathroom.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to control a gnat infestation of multiple areas throughout the facility for 4 of 4 residents reviewed for environment (Residents E, G, H, and J). This deficient practice had the potential to affect 48 of 48 residents who resided in the facility. Findings include:During resident interviews, the following was indicated:On 12/4/25 at 11:16 a.m., Resident E indicated his room was full of gnats in September and October. They had since disappeared. They were so bad in the dining room, you had to cover your beverage or there would be gnats floating in it. One day, he counted 10 in his coffee that he had forgotten to cover. During the interview, Resident E pointed to a bug trap tube hanging from his fire alarm that had a sticky surface. The trap was covered in dead gnats. He indicated he knew he was not supposed to have it in his room as staff had told him the Administrator said he could not have one, but he was so tired of dealing with the infestation in his room. On 12/5/25 at 10:56 a.m., Resident G indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-01 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide meals that were palatable during 2 of 2 mealtime observations. This deficient practice had the potential to affect 52 of 52 residents receiving food served from the kitchen. Findings include:During breakfast meal service in the main dining room on 7/28/25 at 8:03 a.m., a breakfast menu was noted to be dated 7/11/25 and indicated breakfast trays were served at 7:45 a.m. The first breakfast tray was served at 8:23 a.m. On 7/28/25 at 8:23 a.m., Certified Nurse's Aide (CNA) 11 served a male resident his breakfast tray and indicated she was unable to cut the waffle very easily because it was hard and crunchy. The waffle was noted to be dark brown and hard on half of it. During an interview, on 7/28/25 at 8:35 a.m., Resident 61 indicated he was unable to eat his waffle because it was overcooked and too hard to cut with a butter knife. During an interview, on 7/28/25 at 8:40 a.m., Resident 40 indicated he didn't have waffles or biscuits…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observation, interview, and record review, the facility failed to ensure a male cook with a full beard was wearing a beard restraint during food preparation and that the high temperature dish machine reached the proper temperature for the rinse cycle for 1 of 2 kitchen observations. This deficient practice had the potential to affect 52 of 52 residents receiving food served from the kitchen. B. Based on observation, interview, and record review, the facility failed to ensure proper handling of food during 1 of 1 lunchtime hall tray observations. Findings include: A. During the initial tour of the kitchen with the Dietary Manager, on 7/28/25 at 7:36 a.m., the following was observed: 1. On 7/28/25 at 7:40 a.m., [NAME] 6 was observed with a full beard. He was not wearing any beard restraint cover while preparing food for the breakfast meal. The visitor provided a beard restraint for the cook. At the same time, the Dietary Manager indicated the facility was aware that there were no beard restraints and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's call light was kept within reach for 1 of 24 residents reviewed for call lights (Resident 7). Findings include:On 7/28/25 at 9:35 a.m., Resident 7 was observed lying in bed. The resident's call light was lying on the recliner next to her bed and was out of the resident's reach. At the same time, the resident indicated the call light was not within her reach. On 8/1/25 at 9:03 a.m., Resident 7 was observed lying in bed with the call light under the pillow and out of her reach. At the same time, the resident indicated she did not know where her call light was and was unable to find it. The resident indicated she would yell for help if she needed something but would have used the call light if she had it. Resident 7's record was reviewed on 7/31/25 at 9:14 a.m. Diagnoses on the resident's profile included, but were not limited to, moderate vascular dementia (a disruption in blood flow to the brain leading to damage in brain tissue) with anxiety and history of falling. A quarterly Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure prompt response regarding resident council grievances for 3 of 3 resident council meetings reviewed. Findings include:On 7/28/25 during initial observation, the daily menu posted was dated 7/11/25. Subsequent daily survey observations noted the daily menu had not been posted.On 7/31/25 at 1:00 p.m., during resident council meeting, the Resident Council President presented several concerns the residents had presented to him during the council meetings. He asked for the daily meal menu to be posted and indicated it had not been done. The residents were to choose a meal of their choice once a month; they chose a meal, but it was not served to them.He indicated if the facility had snacks available, they would pass them out. He was told the budget did not allow the facility to purchase snacks. The resident indicated he was a diabetic and he purchased snacks to keep in his room. He had snacks if needed but other diabetic residents had reported to him they had not received snacks.He indicated grievances were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2025-08-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's representative was notified of a new order for 1 of 4 resident representative interviews (Resident 7). Findings include:On 7/28/25 at 9:35 a.m., Resident 7's room was observed with a contact precautions (a set of infection control practices used in healthcare settings to prevent the spread of germs that can be transmitted by direct or indirect contact with a patient or their environment) isolation sign on the wall next to the door. During an interview, on 7/28/25 at 1:12 p.m., Resident 7's representative indicated they were not aware the resident was on isolation precautions or why they were in place. They were not notified the resident was placed on isolation precautions. Resident 7's record was reviewed on 7/31/25 at 9:14 a.m. Diagnoses on the resident's profile included, but were not limited to, moderate vascular dementia (a disruption in blood flow to the brain leading to damage in brain tissue) with anxiety and urinary tract infection (UTI). A quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an Advance Beneficiary Notice (ABN) (written notice to inform a Medicare beneficiary when they can expect Medicare to deny payment for services) form as required for 2 of 3 residents reviewed for beneficiary notices (Residents 62 and 19). Findings include:Findings include: 1. Resident 62's record was reviewed on 8/1/25 at 10:55 a.m. A Skilled Nursing Facility (SNF) Beneficiary Protection Notification Review, completed by the Business Office Manager (BOM), indicated the resident's Medicare Part A stay started on 3/1/25, and the last Medicare Part A stay covered day was 4/30/25. The facility initiated the discharge from Medicare Part A Services when benefit days were not yet exhausted. A Notice of Medicare Non-Coverage (NOMNC) (a document that Medicare providers must give to beneficiaries when their Medicare-covered services are ending), was signed by the resident on 4/28/25.The record lacked documentation an ABN was provided with the NOMNC. 2. Resident 19's record was reviewed on 8/1/25 at 10:48 a.m. A Skilled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff immediately reported an abuse allegation to the Administrator for 1 of 1 reportable incidents reviewed (Resident 23). Findings include:On 7/29/25 at 11:30 a.m., a police officer answered a knock at the Administrator's office door and indicated the Administrator was not available because she went to find a resident. At the same time, the Director of Nursing (DON) indicated the police officer was at the facility because a reportable incident had occurred. During an interview, on 7/29/25 at 2:01 p.m., the Administrator indicated Resident 23 reported another resident touched her shoulder inappropriately while making a sexual advance towards her. The Administrator indicated the staff had not reported the incident to her immediately and instead left a note under the Social Services Director's (SSD) door. The resident reported the incident to the evening/night shift Qualified Medication Aide (QMA) who reported it to the evening/night shift nurse. The nurse left a note for the SSD but did not call the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a Minimum Data Set (MDS) assessment had been coded correctly for 1 of 19 resident MDS assessments reviewed (Resident 46). Findings include:Resident 46's record was reviewed on 7/31/25 at 2:23 p.m. The profile indicated the resident's diagnoses included, but were not limited to, hypertensive heart disease (a condition where high blood pressure over a long period damages the heart, leading to various heart problems) and congestive heart failure (when the heart does not pump blood efficiently as it should). The census indicated the resident began hospice services on 3/13/25. A care plan indicated the resident wished for hospice services. Interventions included, but were not limited to, hospice services as ordered. A quarterly MDS assessment, dated 6/17/25, indicated the resident received hospice services. The assessment lacked documentation of a terminal prognosis. During an interview, on 7/31/25 at 2:47 p.m., the MDS Coordinator indicated the resident's prognosis had been coded incorrectly. The standard was that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were invited to attend quarterly care plan meetings for 2 of 3 residents reviewed for care plan meetings (Residents 19 and 8), and failed to ensure code status care plans were consistent with the resident's advanced directive for 1 of 19 residents' care plans reviewed (Resident 7). Findings include: 1. On [DATE] at 1:33 p.m., during an interview, Resident 19 indicated she had not attended a care plan meeting and had not been asked to attend one. On [DATE] at 11:35 a.m., during interview the Social Service Director (SSD) indicated she invited residents to attend care plan meetings and documented the meeting and if the resident attended the meeting. Attendance was included in the meeting documentation. On [DATE] at 10:35 a.m., the medical record of Resident 19 was reviewed. The resident was admitted to the facility on [DATE]. Admitting diagnosis included but not limited to, hypertension (high blood pressure) and dementia (the loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure urinary tract infections (UTIs) were treated in a timely manner after receiving urinary culture results for 2 of 2 residents reviewed for UTI (Residents 3 and 7). Findings include: 1. Resident 3's record was reviewed on 7/29/25 at 11:27 a.m. An admission Minimum Data Set (MDS) assessment, dated 6/30/25, indicated the resident was cognitively intact. A nursing progress note, dated 7/3/25, indicated the resident's daughter was concerned about how much the resident was sleeping and noted increased confusion. A new physician's order for a urinalysis (UA) culture and sensitivity (C&S) was received. A nursing progress note, dated 7/6/25, indicated a urine sample was obtained from the resident and sent to the hospital for a UA C&S. A UA C&S indicated the report was finalized on 7/8/25. The report indicated a colony count greater than 100,000 proteus mirabilis (bacteria) The C&S did not include ciprofloxacin (antibiotic) as an antibiotic that was tested for efficacy against the bacteria. The C&S indicated the bacteria was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper storage of respiratory equipment for 2 of 3 reviewed for respiratory care (Residents 51 & 46). Findings include:1. On 7/28/25 at 11:28 a.m., Resident 51's unbagged nebulizer mask was observed on top of a blanket and other linens on the resident's chair next to her bed. The nebulizer machine was sitting on the chair cushion. On 7/28/25 at 1:15 p.m., Resident 51's unbagged nebulizer mask was observed on top of a blanket and other linens on the resident's chair next to her bed. There was also a metal lid next to the nebulizer mask from the resident's lunch tray. On 7/29/25 at 9:30 a.m., Resident 51's unbagged nebulizer mask was observed on top of a blanket and other linens on the resident's chair next to her bed. On 7/30/25 at 10:10 a.m., Resident 51's unbagged nebulizer mask was observed sitting on top of the chair cushion next to her bed. The medication chamber was detached from the mask and was in contact with the floor. During an interview, on 7/30/25 at 10:16 a.m., Resident 51 indicated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's dialysis (medical treatment that helps remove waste products and excess fluid from the blood when a person's kidneys are not functioning properly) access site was accurately assessed for 1 of 1 residents reviewed for dialysis (Resident 42). Findings include:Resident 42's record was reviewed on 7/31/25 at 11:39 a.m. Census information indicated the resident was admitted to the facility on [DATE]. Diagnoses on the resident's profile included, but were not limited to, stage four chronic kidney disease (severe kidney disease with significantly reduced kidney function) and dependence on renal dialysis. An admission Minimum Data Set (MDS) assessment, dated 7/10/25, indicated the resident was cognitively intact. A medication administration record (MAR), dated July 2025, included a physician's order, dated 7/7/35, to maintain the resident's dialysis access site. The order indicated check for blood flow by feeling for a pulse or rushing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-01 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure behavior monitoring was completed for 1 of 5 residents reviewed for unnecessary medications (Resident 22).Findings include:Resident 22's record was reviewed on 7/29/25 at 11:31 a.m. The profile indicated the resident's diagnoses included, but were not limited to, metabolic encephalopathy (a condition where the brain's function is impaired due to a metabolic or chemical imbalance in the body), Parkinson's disease (a progressive neurological disorder that affects movement), and hallucinations unspecified (when someone experiences something with their senses [see, hear, smell, taste, or feel] that isn't actually there). A quarterly Minimum Data Set (MDS) assessment, dated 4/19/25, indicated the resident had severe cognitive deficit, had no documented behaviors, and received hospice services. A care plan was observed that indicated the resident was at risk for hallucinations and delusions (a fixed, false belief that is not based on reality and is held with strong conviction, despite evidence to the contrary).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medication was labeled properly for 1 of 2 medication storage rooms reviewed for medication storage. Findings include:On 7/30/25 at 1:45 p.m., the East wing medication storage room contained an undated and opened multi use vial of Tubersol (a clear, colorless solution for injection as an aid in the diagnosis of tuberculosis) solution.During an interview, on 7/30/25 at 1:44 p.m., Licensed Practical Nurse (LPN) 14 indicated Tubersol solution was good for 30 days once it had been opened. She would dispose of the vial since it was not labeled with an open date, and she wasn't sure how long it had been in the refrigerator.During an interview, on 7/30/25 at 1:54 p.m., LPN 7 indicated Tubersol solution was good for 30 days once it had been opened and should be dated when opened.On 7/30/25 at 2:17 p.m., the Director of Nursing (DON) provided a document, dated July 2024, titled, Medication Storage in the Facility, and indicated it was the current policy used by the facility. The policy indicated, .Medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medications were obtained and administered in a timely manner after a resident was admitted to the facility for 1 of 3 residents reviewed for pharmaceutical services (Resident D). Findings include: Resident D's record was reviewed on 2/27/25 at 2:24 p.m. A Progress Note, dated 12/16/24, indicated the resident was admitted to the facility at 7:32 p.m. Diagnoses on the resident's profile included, but were not limited to, encounter for other specified surgical aftercare and type two diabetes mellitus without complications. A 5-day Minimum Data Set (MDS) Assessment, dated 12/18/24, indicated the resident was cognitively intact. A Physician's Order, start date 12/16/24, indicated enoxaparin (anticoagulant) injection prefilled syringe, 100 milligrams (mg)/milliliters (ml), inject 1 pre-filled syringe subcutaneously (fatty layer underneath skin) (SQ) twice daily for preventative. A Medication Administration Record (MAR), dated 12/16/24 and 12/17/24, indicated the enoxaparin injection was scheduled to be administered, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure food was served at a safe and appetizing temperature for 3 of 3 resident's reviewed for dietary services (Residents C, B, and G). Findings include: 1. During an interview, on 2/26/25 at 11:40 a.m., Resident C indicated the food was always cold and not good. He ate all meals in his room. During an observation, on 2/27/25 at 12:13 p.m., the tray cart arrived to east wing with the Dietary Manager. The trays in the cart had plates directly on the tray with no warmer. They were covered with a plastic cover. The cart was metal and unheated. At the same time, the Dietary Manager indicated she planned to check the temperature of the food on the last resident's meal tray. She had not understood an extra tray was necessary. She returned to the kitchen to retrieve an extra tray. During an observation, on 2/27/25 at 12:16 p.m., the Dietary Manager returned to the hall with the test tray and placed it on the cart. During an observation, on 2/27/25 at 12:25 p.m., the staff on the unit finished passing the meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to discard expired items, failed to maintain completed temperature logs, failed to maintain and monitor sanitizer concentration levels, failed to label and date food items that were received without a manufacturer's expiration date, and failed to store food at a minimum of six inches from the floor for 1 of 2 kitchen observations. Findings include: 1. During an initial kitchen tour with [NAME] 11 on 6/17/24 at 9:48 a.m., observed the walk-in refrigerator temperature logs to lack a.m. and p.m. temperature documentation for 6/16/24. On 6/17/24 at 10:05 a.m., observed the walk-in freezer temperature logs to lack p.m. temperature documentation for 6/14/24, and lacked a.m. and p.m. temperature documentation for 6/15/24 and 6/16/24. [NAME] 11 indicated it was typically the responsibility of the cook to complete the temperature logs and should be completed each shift. On 6/20/24 at 1:23 p.m., the Regional Nurse Consultant provided a document, dated 4/2017, titled, Storage of Refrigerated/Frozen Foods,, and indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plan meetings were conducted quarterly for 2 of 24 residents reviewed for care plan meetings (Residents 19 and 30). Findings include: 1. During an interview, on 6/17/24 at 2:06 p.m., Resident 19 indicated he did not remember being invited to or attending a care plan meeting recently. He indicated it had been a while since he had one. Resident 19's record was reviewed on 6/19/24 at 9:48 a.m. A quarterly Minimum Data Set (MDS) assessment, dated 5/12/24, indicated the resident was cognitively intact. Census information indicated the resident was admitted to the facility on [DATE]. A Care Plan note, dated 3/20/24 at 4:20 p.m. indicated a care plan meeting was conducted on this day for Resident 19. Resident 19's record lacked documentation of additional quarterly care plan meetings being conducted for the last year from June 2023 to June 2024. The resident had one care plan meeting for the entire year. During an interview, on 6/19/24 at 11:07…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, and interviews, the facility failed to ensure that a physician was notified of a resident's change in condition related to edema for 1 of 1 resident's reviewed (Resident 46). Finding includes: On 6/17/24 at 11:04 a.m., Resident 46 was observed sitting up on the right side of his bed, the resident had edema (swelling) to his bilateral feet and ankles. The resident indicated he had noticed some swelling off and on to his feet and ankles and he tried to elevate his legs in bed as much as he could. The resident indicated he was not taking a diuretic (helps reduce fluid buildup in the body) and wasn't sure if the staff had noticed the swelling. On 6/18/24 at 1:30 p.m., Resident 46 was observed sitting up in his wheelchair in his room. Edema was noted to his bilateral feet and ankles. On 6/19/24 at 2:30 p.m., Resident 46 was observed sitting up in his wheelchair in his room and was watching tv. Edema was noted to his bilateral feet and ankles. On 6/20/24 at 1:56 p.m., Resident 46 was sitting in his wheelchair across from the nurse's station. Edema…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident was supervised while administering her medications for 1 of 1 residents reviewed for accidents (Resident 104). Findings include: During the initial pool observation, on 6/17/24 at 11:21 a.m., Resident 104 was observed administering her own medication from her medication cup. The resident's nurse was not present in the room at the time of the observation. At the same time, the resident indicated the nurses often would just leave her medication cup with her medications, in her room for her to take. During a random observation, on 6/18/24 at 8:59 a.m., the resident was observed with an empty medication cup sitting in front of her on her overbed table. At the same time, the resident indicated the nurse had brought her medications to her, again this morning, and had not stayed in the room while she was taking them. She could not remember ever being evaluated for taking her medication without supervision. Resident 104's record was reviewed on 6/19/24 at 11:05 a.m. The profile indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure respiratory equipment was stored in a plastic bag, and failed to ensure a physician order for continuous positive airway pressure (CPAP) settings was obtained for 1 of 1 resident reviewed for respiratory (Resident 22). Findings include: During initial interviews on 6/18/24 at 10:08 a.m., observed Resident 22's continuous positive airway pressure (CPAP) machine (wearable respiratory device that uses mild air pressure to keep breathing airways open while you sleep) with a partially filled humidification chamber on the bedside table. The tubing and mask were unbagged and undated. Resident 22 indicated she required assistance from staff to put it on and take off, and the equipment had not been bagged since she moved in. During random observation on 6/19/24 at 11:54 a.m., Resident 22's CPAP mask and tubing were observed to be unbagged and undated. During random observation on 6/20/24 at 10:28 a.m., Resident 22's CPAP mask and tubing were observed to be unbagged and undated. On 6/20/24 09:36 a.m., Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure physician documentation to justify a declination of a pharmacy recommendation for 1 of 5 residents reviewed for unnecessary medications (Resident 8). Findings include: Resident 8's record was reviewed on 6/18/24 at 2:28 p.m. The profile indicated the resident's diagnoses included, but were not limited to, neuromuscular dysfunction of the bladder (when the nerves and muscles don't work together very well. which results in the bladder may not fill or empty correctly). A pharmacy recommendation, dated 6/11/23, indicated to consider discontinuing the resident's Vesicare (a medication (med) indicated to treat an overactive bladder with urinary incontinence, urgency, and frequency). The physician disagreed with the recommendation and documented Continue med. The form lacked documentation of any further justification. During an interview, on 6/19/24 at 10:33 a.m., the Regional Nurse Consultant indicated she was unable to find any physician documentation to justify the declination for discontinuing the resident's Vesicare.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure physician ordered lab tests had been completed for 1 of 5 residents reviewed for unnecessary medications (Resident 42). Findings include: Resident 42's record was reviewed on 6/18/24 at 3:11 p.m. The profile indicated the resident's diagnoses included, but were not limited to, congestive heart failure (a serious condition in which the heart doesn't pump blood as efficiently as it should), atrial fibrillation (AFIB-caused by extremely fast and irregular heartbeats), type 2 diabetes (a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel), hypertension (high blood pressure), hyperlipidemia (when the body has too many lipids [fats] in your blood), and gastro-esophageal reflux disease (GERD- a chronic gastrointestinal disorder characterized by the regurgitation of gastric contents into the esophagus). A pharmacy recommendation, dated 12/6/23, indicated to recommend lab testing related to medications ordered, included, but were not limited to: a. A Digoxin (a medication used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to maintain infection prevention measures during meal service administration for 2 of 2 meal service observations, failed to maintain infection prevention measures for 2 of 2 residents observed during medication administration (Residents 16 and 49), and failed to ensure staff washed hands for at least 20 seconds for 3 of 3 random observations of staff hand hygiene. Findings include: 1. On 6/17/24 at 12:30 p.m., the noon meal dining service was observed in the main dining room. Observed Certified Nurse Aide (CNA) 7 passing ice to the residents. The CNA touched her ear and hair and continued passing ice to a resident. The CNA then placed the ice scoop into the ice bucket. The CNA failed to sanitize her hands after touching her ear and hair. On 6/17/24 at 12:43 p.m., CNA 7 adjusted oxygen tubing for Resident 7 then continued to assist another resident with meal service. The CNA failed to sanitize hands prior to assisting another resident with meal service. On 6/20/24 at 1:31 p.m., during an interview CNA 7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-12 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the representative of the Office of the State Long-Term Care Ombudsman was notified of the hospital transfer and/or discharge for 1 of 3 residents reviewed for hospitalization (Residents 39). Finding includes: During an interview, on 5/9/23 at 10:26 a.m., Resident 39 indicated she had been transferred to the hospital a couple of months ago for an UTI (urinary tract infection, a common infection which happened when bacteria, often from the skin or rectum, entered the urethra, and infected the urinary tract). Resident 39's record was reviewed on 5/11/23 at 1:52 p.m. Diagnosis included, but was not limited, urinary tract infection (UTI). An annual Minimum Data Set (MDS) assessment, dated 3/16/23, indicated the resident was cognitively intact and required limited assistance of one person for toilet use. Census information indicated the resident was hospitalized from [DATE] to 3/3/23. A nursing progress note, dated 3/1/23, indicated Resident 39 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to revise a care plan for 1 of 12 residents reviewed for care plans (Resident 26). Finding includes: On 5/10/23 at 2:20 p.m., Resident 26 was observed to be asleep in her bed, no floor mat was observed on the floor by her bed. On 5/22/23 at 9:02 a.m., Resident 26 was not observed to be in her room, no floor mat was observed on the floor by her bed and was not seen anywhere in her room. Resident 26's record was reviewed on 5/10/23 at 10:28 a.m. The profile indicated the resident's diagnoses included, but were not limited to, heart failure (a condition in which the heats doesn't pump as well as it should), type II diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), hemiplegia and hemiparesis (these are similar in that they describe weakness on one side of your body), and hypertension (elevated blood pressure). A quarterly Minimum Data Set (MDS) assessment, dated 4/7/23, indicated the resident had severe cognitive deficit and required a 2 person assist with bed mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a suprapubic urinary catheter (a type of indwelling catheter inserted directly into the bladder) drainage bag was prevented from contact with the floor for 1of 2 residents reviewed for urinary catheter/urinary tract infection (Resident 8). Findings include: During a random observation, on 5/8/23 at 2:50 p.m., Resident 8 was sitting in his wheelchair in his room. His urinary catheter drainage bag was placed in a dignity bag (a solid color bag used to cover a clear urinary drainage bag) and the bag was observed to be in contact with the floor. The urinary catheter bag had not been secured by the hook onto the resident wheelchair and had been just set inside the dignity bag. During a random observation, on 5/9/23 at 11:23 a.m., the resident was sitting in his wheelchair in his room. His urinary catheter drainage bag was placed in a dignity bag and the bag was observed to be in contact with the floor. The urinary catheter bag had not been secured by the hook onto the resident wheelchair and had been just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's supplemental oxygen concentrator machine was turned on, the oxygen tubing connected to the machine and resident was dated, and the portable supplemental oxygen tubing was not outdated for 1 of 1 resident reviewed for respiratory care (Resident 21). Finding includes: During an observation, on 5/8/23 at 2:09 p.m., Resident 21 was observed lying in bed with undated oxygen tubing running from the oxygen concentrator machine underneath a mat on the floor with a bedside table on top of the mat to the resident via nasal canula on the resident, with the oxygen concentrator machine not turned on. The oxygen tubing connected to the portable oxygen concentrator machine on the resident's wheelchair oxygen tank was dated 4/6/23. On 5/8/23 at 3:30 p.m., Resident 21 was observed lying in bed with undated oxygen tubing running from the oxygen concentrator machine underneath a mat on the floor with a bedside table on top of the mat to the resident via nasal canula on the resident with the oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-12 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor side effects/behaviors and failed to develop a care plan for the use of anti-psychotic medication (medication primarily used to manage psychosis) for 1 of 5 residents reviewed for unnecessary medications (Resident 14). Finding includes: Resident 14's record was reviewed on 5/11/23 at 11:43 a.m. The profile indicated the resident's diagnoses included, but were no limited to, type I diabetes mellitus (a chronic condition in which the pancreas [organ with two main functions that helps in digestion and an endocrine function that regulates blood sugar] produces little or no insulin), cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), recurrent depressive disorders (a mental health disorder characterized by persistently depressed [NAME] or loss of interest in activities causing significant impairment of daily life), and treatment resistant depression (depressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the pharmacy recommendation was addressed by a physician and the facility failed to ensure the physician's responses to pharmacy recommendations were implemented for 2 of 5 residents reviewed for unnecessary psychotropic medications (Residents 21 and 6). Findings include: 1. Resident 21's record was reviewed on 5/10/23 at 10:30 a.m. The profile indicated the resident's diagnoses included, but was not limited to, depression (persistent sadness and a lack of interest or pleasure in previously rewarding or enjoyable activities). A quarterly Minimum Data Set (MDS) Assessment (part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes), dated 2/16/23, indicated the resident had a severe cognitive impairment and received an antidepressant medication on a routine basis for depression. A care plan, initiated on 1/10/21 and revised on 11/3/21, indicated Resident 21 had the diagnosis of depression with the potential for signs and symptoms of persistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-08-01 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the required staff hours posting was posted for Saturday, Sunday, and Monday during 1 of 5 staff posting observations. Findings include:During a continuous observation, upon entrance to the facility, on 7/28/25 (a Monday) from 7:30 a.m. to 7:59 a.m., no daily staff hours posting was observed in the facility. There was no daily staff hours posting from the weekend, or the current day, observed at either nurse's station or in the main lobby. During an interview, on 7/31/25 at 2:41 p.m., the Director of Nursing (DON) indicated she hung up Monday's (7/28/25) daily staff posting when she arrived at the facility. She was not in the facility between 7:30 a.m. and 7:59 a.m. During an interview, on 7/31/25 at 2:45 p.m., the DON indicated she was not sure why the weekend and Monday daily staff posting sheets were not hung up prior to her arrival on Monday (7/28/25). They were left for the staff over the weekend, and the nursing supervisor or floor staff should have hung them up. On 7/31/25 at 2:49 p.m., the DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 2 of 51.5+0.5 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
JOHNSON MEMORIAL HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/01/2013
ABBOTT, ALEXAIndividualCONTRACTED MANAGING EMPLOYEEsince 06/01/2021
DECOLA, ROBERTIndividualW-2 MANAGING EMPLOYEEsince 02/16/2019
BERKHOUSE, STEVENIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 10/18/2021
DUNKLE, DAVIDIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/01/2019
MILLER'S HEALTH SYSTEMS INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2013
THE WATERS OF SULLIVAN NURSING FACILITY LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2022

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.5M
Net patient revenuemost recent cost report
-4.8%
Operating marginrevenue minus expenses
$612K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 10%Other / private 38%

This home reported $612K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$338per resident / day
operating cost
$10,276per month
≈ monthly operating cost
$322per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155262. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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