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Landmark of Lincoln Park Rehabilitation and Nursin

735 West Diversey, Chicago, IL 60614 · For profit - Limited Liability company · 178 certified beds · (773) 348-4055 Medicare & Medicaid certified

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Flagged for abuse5 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$106,420 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $106,420 in federal fines (most recent 2026-03-30)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2825 N Halsted St · (773) 472-4949 · Call to confirm hours
Pharmacy
740 W Diversey Pkwy · (800) 511-8940 · Call to confirm hours
Grocery
2730 N. Halsted ST · (773) 377-7197 · Call to confirm hours
Park
2931 N Burling St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.9%13.4%15.4%better
Long-stay residents who lose too much weight3.1%6.3%5.4%better
Long-stay residents with a catheter left in their bladder1.7%0.9%0.9%worse
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms71.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.4%3.1%3.3%better
Long-stay residents whose ability to walk worsened7.9%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication7.3%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine86.8%91.8%95.3%typical
Long-stay residents with pressure ulcers2.8%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control22.8%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table25.1%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.0%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine8.8%63.1%79.4%worse
Long-stay hospitalizations per 1,000 resident days0.802.021.67better
Long-stay outpatient ER visits per 1,000 resident days0.622.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

39.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

39.3%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
0.0%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 0.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF39.3%CMS range 25.2–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.8–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge0.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge8.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge4.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 3.9–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.221.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.56
LPN hours/ resident / day
1.69
Aide hours/ resident / day
2.76
Total nurse hours/ resident / day
0.47
RN hoursweekends
40.3%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 178 beds and averages 157.3 residents a day — about 88% occupied, or roughly 21 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.76 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.51 hrs/resident/day on weekends vs 2.86 on weekdays — 12% thinner on weekends. RN hours go from 0.54 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-06-12)
12
at the previous standard inspection (2024-05-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

72 citations, most serious first. The 16 most serious are shown; the remaining 56 are one tap away and print in full.

  • Actual harm · Gcited before2026-03-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assure that a resident was free of unnecessary physical restraints; failed to identify the specific medical symptoms warranting the use of a physical restraint and failed to obtain physician orders with medical justification. This failure affected one resident (R4) out of five residents reviewed for abuse who was restrained by being placed in a Geri-chair with a sheet tied over the resident's body, restricting the residents ability to freely ambulate and causing bruising to the resident's body; with no physician order, no consent/permission, and no medical justification.Findings Include:R4's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: Type 2 diabetes mellitus with hyperglycemia, chronic obstructive pulmonary disease, hypertensive heart disease without heart failure, hyperlipidemia, urinary incontinence, edema of unspecified eye, bipolar disorder. Minimum Data Set Section (MDS) section C (dated [DATE])…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to protect a resident from physical abuse. This failure affected one resident (R1) of 3 residents reviewed for physical abuse. This failure resulted in V4 (certified nursing assistant) physically attacking R1 by pulling R1's ear and dragging R1 out of his chair by his arms, resulting in R1 sustaining bruising on his upper arms, and R1 being scared to go to the dining room.Findings Include:The surveyor confirmed by observation, interview, and record review that the deficiency practice occurred 09/04/2025 and was corrected on 09/09/2025, prior to the start of this survey and was therefore Past noncompliance. The facility suspended and fired the perpetrator, reviewed footage on additional days past 09/04/2025, to make sure no other resident was abused. Skin checks were conducted for every resident on the third floor to make sure there were no other injuries or signs of abuse. All staff were educated on the abuse policy and were educated on tips for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-07-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to protect two (R1, R2) residents' rights to be free from physical and verbal abuse out of three sampled residents. This failure resulted in R2 experiencing right foot pain and sustaining subacute fracture of distal right fourth metatarsal. Findings Include: The facility's abuse reportable dated 6/28/24 documents that on 6/24/24, R1 and R2 had a verbal disagreement regarding the washroom in R1 and R2's room. R2 stated that contact was made to R1's face. R1 stated R2 did make contact with R1's face, but stated R1 was not physically harmed, not in pain, not mental or emotionally distressed. R1's clinical records show R1 went out on pass on 7/9/24. R1's face sheet shows an admission date of 6/18/24 with diagnoses not limited to Bipolar Disorder, Anxiety Disorder, Alcohol Use, and Depression. R1's Minimum Data Set (MDS) dated [DATE] shows R1 is cognitively intact and is independent with activities of daily living. R2's clinical records show an initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow professional standards of practice and facility policy in maintaining a safe environment free of injury, failed to follow a resident's (R2) care plan, and failed to follow up on residents' complaints of pain for two (R2, R5) out of a sample of three residents. These failures resulted in R2 experiencing new onset of right foot pain which started on 6/24/24 and R2's physician was notified four days later on 6/28/24. X-Ray was obtained for R2 on 6/30/24 with findings revealed a new healing subacute fracture of distal right fourth metatarsal. These failures also resulted in R5 experiencing left knee pain for one week and a left femoral condyle fracture diagnosed on [DATE], 7 days after injury on 7/3/2024. Findings Include: On 7/9/2024 at 10 AM R5 stated on 6/20/2024, R5 went down the outside ramp of the facility while sitting in her wheelchair. R5 stated, I plowed into a brick wall, and I broke my knee cap. R5 stated both knees hurt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility failed to ensure a resident (R3) with history of unsafe and self-harmful behaviors was supervised and monitored while in the day room. This failure affected one resident (R3) out of a sample of three residents resulting in R3 sustaining a nasal fracture. Findings: On 7/9/2024 at 10 AM, R3's Electronic Health Record was reviewed. R3's diagnoses with onset of 4/8/2024 included schizoaffective disorder, depressive type, autistic disorder, gastroesophageal reflux disease without esophagitis, pain in left shoulder, delirium due to known physiological condition, weakness and other abnormalities of gait and mobility. R3's additional diagnosis with onset date of 6/19/2024 was fracture of the nasal bones. R3's Care Plan included the following areas of focus: paranoia, suicidal ideation, rummaging, severe mental illness, history of physically aggressive behavior towards nursing staff, unsafe behavior, mood distress, agitation, cognitive loss, maladaptive behavior symptoms, history of self-harmful behavior, psychosocial well-being.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to conduct an ongoing assessment of one resident (R4) following an incident, out of 3 residents reviewed for improper nursing care. This failure resulted in a delay in care for R4, who sustained a left femur fracture, causing R4 to suffer pain level of 10 out of 10 and not receiving care for the fracture until being sent to the hospital on 9/30/23. Findings include: On 11/14/23 at 09:50 AM, R7 stated, It wasn't like a big sound; it was more like R4 slid in slow motion to the floor. It was not a hard fall. R4 has fallen before. I called the nurse (R7's room is right in front of the nursing station). They came right in. I don't remember their names. I think it was an agency nurse and a Certified Nurse Assistant (CNA). They pulled R4 up and put her in bed. R4 was yelling my leg, my leg in Spanish. I called R16 (CNA)to translate. R16 is the one who said R4 was saying my leg in Spanish. R4 was sitting in the floor because I could see her legs and her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable and homelike environment for one (R16) resident out of seven residents reviewed for physical environment in a total sample of sixteen. Findings include:On 06/02/2026 at 11:42 AM, V10 (Certified Nursing Assistant) was asked if any of the residents' rooms have paint chipping from their walls. V10 stated in R16's room there is chipped paint on the wall behind R16's bed. V10 stated V10 hasn't submitted a work order for R16's room yet. V10 stated, usually they also go around and make a list of what needs to be done. Majority of the residents are confused on this floor (3rd floor), I (V10) am usually on this side.On 06/02/2026 at 11:44 AM, R16's overbed table appeared unclean with several stains on the table and on the chrome base of the overbed table, privacy curtains noted with visibly dirty stains (light red, light brown colored), the wall (behind R16's bed) noted with several areas of chipped paint. Another part of the wall closest to right side of R16's bed was noted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide nail care and shave one (R2) of four (R1, R6, R7) residents reviewed for ADL's (Activity of Daily Living).Findings Include:R2 was admitted to the facility on [DATE] with diagnosis not limited to Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Left Non-Dominant Side, Acute Embolism and Thrombosis of Unspecified Deep Veins of Lower Extremity, Bilateral, Schizoaffective Disorder, Bipolar Type, Anxiety Disorder, Major Depressive Disorder, Psychosis, Paralytic Gait, Lack of Coordination, Abnormalities of Gait and Mobility, History of Falling, Muscle Weakness (Generalized), Weakness, Pain in Right Lower Leg and Gastrointestinal Hemorrhage. R2's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 14 indicating intact cognitive response. R2's Care Plan document in part: Focus: I have or am at risk for a Self-Care Deficit and requires/potentially requires assistance with ADLs to maintain the highest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain a complete and accurate medical record for one (R3) of six (R1, R2, R4, R5, R6) residents sampled for record review.Findings Include:Based on interview and record review the facility failed to maintain a complete and accurate medical record for one (R3) of six (R1, R2, R4, R5, R6) residents sampled for record review.Findings Include:R3, formally known as R1, is the subject of this complaint being investigated for the allegation of Administration/Personnel. Three (R2, R4, R6) additional residents were reviewed for Administration/Personnel with no concerns.R3 was admitted to the facility on [DATE] with diagnosis not limited to Centrilobular Emphysema, Hypothyroidism, Nephropathy, Liver Disease, Abnormalities of Gait and Mobility, Weakness, Anemia, Pure Hypercholesterolemia, Primary Insomnia, Constipation, Fall, Nasal Congestion and Nicotine Dependence. R3's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15 indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that a wet kitchen sanitation cloth is kept in the sanitizing bucket and failed to discard expired milk cartons from the walk-in cooler of the kitchen. These failures have the potential to cause food borne illness in residents with a potential to affect all 150 residents that receive food from the facility's kitchen. Findings include: On 6/9/25 after the entrance conference, V1 (Administrator) presented the facility census as 150. On 6/9/25 at 10:15 am during observation of the Walk-in cooler in the kitchen with V33 (Dietary Manager from Corporate Office), the following were observed: Two 8-ounce cartons of Skim Milk with expiration dates 6/7/25. One 8-ounce carton of Skim Milk with expiration date 6/4/25. V33 stated the two dietary aides on duty were supposed to look through the walk-in cooler and throw out expired food items. On 6/9/25 at 10:19 am, a white wet rag was observed on the food preparation counter in the kitchen. V33 stated that one of the kitchen staff used it to wipe the counter and that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-12 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the outside garbage waste dumpsters are closed with the lids to prevent pest infestation and foul odor. This failure affects all 150 residents residing in the facility. Findings include: Facility's Census dated 6/9/2025 documents that 150 residents are residing in the facility. On 6/10/2025 at 1:10 pm with V33 (Dietary Manager from Corporate Office), 2 of the 3 outside dumpsters were observed to be overfilled with garbage and the lids were left partially opened. V33 stated that it's not only dietary staff, but other departments at the facility also dump garbage into the dumpsters and was not sure who left the dumpsters open. V33 added that some of the items in those dumpsters are also recyclables. On 6/11/25 at 9:48am, V2 (Director of Nursing) stated that housekeeping staff dump garbage in the dumpsters and all staff will be in-serviced. On 6/11/25 at 10:47am, V16 (Housekeeping Director) stated all housekeeping staff throw garbage into the outside dumpster, and he (V16) would in-service all of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-12 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control protocols by not providing trash receptacles in transmission-based precaution rooms and not maintaining contact/droplet isolation for COVID-19 positive residents. These failures affected two (R20 and R126) of two residents reviewed for infection control and has the potential to place all 150 residents at risk for the spread of infection. Findings include: R126's Brief Interview Mental Status (BIMS) dated 03/26/25 shows R126 with a score of 14 which indicates R126 is cognitively intact. R126's face sheet has a diagnosis which includes but not limited to COVID-19. R126's Physician Order Sheet (POS) dated 06/03/25 shows R126 has orders for Contact/Droplet Isolation Precautions COVID positive every shift for infection prevention for 10 days. R126's care plan dated 06/04/25 documents in part: Focus R126 is on isolation related to (R/T) COVID. Interventions: Set up isolation per facility protocol. On 06/09/25 at 10:52…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-12 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to empty the lint compartment and filter. This failure creates an unsafe environment and a fire hazard which has the potential to affect all 150 residents. Findings include: On 06/09/25 at 1:03 pm, during tour of laundry area with V16 (Housekeeping/Laundry Director), observed the lint trap/screen compartment to the dryer for residents personal use not emptied with a large buildup of lint in the lint trap/screen compartment. V16 stated the lint trap does not have a log sheet and there is no procedure or schedule for the laundry staff to clean the lint trap/screen for the residents personal dryer. V16 stated, I check it when I can. I don't know when I'm not here who checks it. V16 explained if the lint trap/screen has lint build up it could overheat the dryer and/or cause a fire. On 06/09/25 at 1:08 pm, V17 (Housekeeper/Laundry Aide) stated the laundry aides do not check the dryer for residents' personal use. V17 stated the laundry staff only log and check the main dryers in the laundry area after every 2 loads.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-12 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that residents who depend on staff assistance for ADL (Activities of Daily Living) care and hygiene were provided oral care and timely incontinence care. These failures affected four residents (R74, R115, R132, and R140) reviewed for ADL Care assistance, in a total sample of 64 residents. Findings include: 1. On 6/9/25 11:25 AM, R140 was observed in bed. R140's teeth were observed to have accumulated creamy brown sediments. The surveyor inquired from R140 about mouth care, but R140 could not respond due to cognitive impairment. 2. On 6/9/25 11:29 AM, R74 was observed in bed. R74's teeth had accumulated brown sediments. R74 stated no staff has assisted him with mouth care in a long time. Two hours later (about 2pm) R74's oral care issue was still in the same condition. On 6/9/25 at 2:15pm, V2 (Director of Nursing) was notified. V2 stated she (V2) would ensure that staff do oral care for both residents. R74's records reviewed are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the low air loss mattress ordered for a resident at risk for pressure ulcer is functioning while the resident is in bed. This failure has the potential to affect one resident (R71) of three residents, reviewed for pressure ulcer prevention interventions, in a total sample of 64 residents. Findings include: On 6/9/25 at 11:39 am, R71 was observed awake in bed. R71's low air loss mattress (LALM) was not functional, and the mattress was almost flat. V4 (Assistant Director of Nursing) was summoned to the room and stated that the machine was not working because the green light was off, and the power was off. V4 turned on the power for the LALM, and stated that if it's not turned on, it cannot work for the resident and that it's possible that someone mistakenly turned it off. V4 added that she (V4) believes the mattress will inflate according to the settings and will remind staff to always ensure that the power is not turned off for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, facility failed to contain and label oxygen equipment properly; failed to display oxygen in use signage and failed to follow physician order for oxygen use. These failures affected six (R17, R20, R24, R41, R102, R124) of six residents reviewed for respiratory care in the sample of 64 residents. Findings include: 1. On 6/9/2025 at 11:25 AM, observed in R124's room, nasal cannula on the top of the oxygen tank, not contained, not labeled nor dated, hanging curled on the top of the canister. R124'S Face sheet documented diagnosis that included but are not limited to Centrilobular Emphysema, Nephropathy, Liver disease, Weakness, Nasal Congestion, Primary Insomnia. R124's Minimum Data Sheets (MDS), dated [DATE], in section C -Cognitive Patterns, documents Brief Interview for Mental Status (BIMS) Summary Score of 15, which indicates intact cognitive function. R124's care plan dated 2/19/2024, showed in part that the nasal cannula and/or mask should be monitored.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 56 citations
  • Potential for harm · Ecited before2025-06-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to refrigerate unopened insulin pens, label multi-dose medications, discard expired medications, and monitor refrigerator temperatures. These failures affected seven residents (R1, R50, R64, R67, R74, R97, R100) and has the potential to affect all 57 residents on the 3rd floor. Findings include: The (06/09/2025) 3rd floor census was 57 residents. On 06/09/2025 at 11:34 am, during the medication storage and labeling task with V6 (Registered Nurse) of the 3rd floor Team 1 cart with the following observations: 1. R67's Latanoprost has no open date. 2. R64's unopened Insulin Glargine in the med cart. R64's unopened Glargine has pharmacy auxiliary label which read Refrigerate. 3. R50's fluticasone nasal spray has no open date. On 06/09/2025 at 11:43 am, V6 stated her (R64) unopened Lantus (Insulin Glargine) should be stored in the refrigerator. Latanoprost and Fluticasone should have open dates, so V6 knows how long these have been opened to prevent giving expired medications to residents. On 06/09/2025 at 11:50 am,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-12 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide thermometers and maintain refrigerator logs for four residents' personal refrigerators. These failures affected four (R112, R120, R132, R550) of four residents reviewed for safe storage of personal food in a sample of 64. Findings include: On 6/09/2025 at 10:54am during observation of R120's personal refrigerator the following was observed: R120's Refrigerator Temperature Log Month/Year 3/2025 had missing initials and temperatures on 3/1/25, 3/2/25, 3/7/25, 3/8/25, 3/9/25, 3/10/25, 3/11/25, 3/13/25, 3/14/25, 3/15/25, 3/16/25, 3/17/25, 3/18/25, 3/19/25, 3/20/25, 3/21/25, 3/22/25, 3/23/25, 3/24/25, 3/25/25, 3/26/25, 3/27/25, 3/28/25, 3/29/25, 3/30/25, and 3/31/25. R120's Refrigerator Temperature Log Month/Year 6/2025 with missing initials and temperatures on 6/1/25, 6/2/25, 6/3/25, 6/4/25, 6/5/25, 6/6/25, 6/7/25, and 6/8/25. On 6/09/25 at 10:54 am, R120 said, Yes, this is my (R120) fridge. My friend brings me food in all the time.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the call lights were accessible as stated in the care plans. This failure affected two (R14 and R88) of two resident reviewed for accommodation of needs in a sample of 64. Findings include: 1. On 6/9/25 at 11:38 am, R88 was observed awake in bed trying to feel where his call light was located. R88 stated, Please, can you help find the call light? Do you know I'm blind? I think the staff that came to change me this morning did not put the call light back here. V4 (Assistant Director of Nursing) was notified at the nursing station. V4 came and got the call light from between the siderail and the floor and stated that staff will be reminded to always put resident's call light where he can reach it. R88's records reviewed are as follows: Face sheet shows diagnoses which include but are not limited to Encephalopathy, Weakness, Acquired Absence of Left Leg Below Knee, Osteomyelitis, And Reduced Mobility. Care plan dated 10/5/22 states in part that R88 have self-care deficits. Interventions states to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to provide clinical rationale or physician documentation justifying the increase in dosage of a psychotropic medication. This affected one of one resident (R102) reviewed for appropriate and necessary use of psychotropic medications in a sample of 64. Findings include: R102's Face Sheet dated 6/11/2025 documents in part a diagnosis of but not limited to Depression, Schizoaffective Disorder/Bipolar Type, Major Depressive Disorder, Alcoholism-Dependence/Withdrawal, and anxiety disorder. R102's Physician Order Sheet dated 6/11/2025 documents an active order dated 5/14/2025 with a start date of 5/15/2025, Venlafaxine HCL ER Oral Tablet Extended Release 24 Hour 150 MG Give 300 mg by mouth one time a day related to major depressive disorder, single episode, severe psychotic features. R102's Minimum Data Set-Section C dated April 15, 2025 documents a BIMS (Brief Interview Mental Status) of 15 which indicates R102 is cognitively intact. R102's Primary Physician: All Progress Note Type with an Effective date of 5/8/2025 authored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide range of motion exercises and apply restorative devices, potentially contributing to the progression of contractures. This deficient practice affected three (R57, R73, and R74) of three residents reviewed for restorative care in a sample of 64. Findings include: 1. On 06/9/25 at 10:08 AM, R73 was observed in bed no hand protector/splint in place. On 6/11/2025 at 9:45 AM, R73 was observed in bed resting with contractures to R73's right and left hand. No hand splits, hand rolls or other restorative braces/services observed in place. V30 (Restorative Nurse, Licensed Practical Nurse) and V31 (Certified Nursing Assistant) entered the room, observed R73 and affirmed that no hand protectors, braces, or other restorative braces/services were in place. V30 stated R73 is on Passive range of motion programs for all extremities and is to receive two sets of 10 reps (repetitions) and wear bilateral splints for hands but can alternate with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure controlled medications were stored in a double locked setting, failed to ensure completed controlled medications were returned to the pharmacy, and failed to ensure out going nurse signed the Narcotic/Controlled Substance Shift-to-Shift Count Sheet. These failures affected 3 (R14, R106, and R150) residents reviewed for controlled medications in the total sample of 64 residents. Findings include: On 06/09/2025 at 11:52 am, during the medication storage task with V7 (Licensed Practice Nurse). V7 opened the 3rd floor medication storage room using a key code. There was a small refrigerator inside the 3rd floor medication storage room. V7 opened the small refrigerator by unlatching the door. This surveyor inquired if the refrigerator was locked. V7 stated there is no lock, I just unlatched it. Requested V7 to check if the small refrigerator has controlled substances. V7 showed R14's two boxes of Lorazepam 2mg/ml. V7 stated the refrigerator should be locked because we have controlled medications in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure resident the right to be free from abuse in 2 of 4 residents included in a total sample of 8 residents. Findings include: R2 is a [AGE] year old female with a diagnosis including Emphysema, Hypothyroidism and Liver disease. R2 was first admitted to the facility on [DATE]. R2's BIMS (Brief Interview of Mental Status) score is 15/15. R2 care plans include conflictual, difficult behavior with other persons. Symptoms are manifested by covert/open conflict with of repeated criticism of staff. Behavior is manifested by unprovoked expressions of anger towards staff and peers. Behaviors of false allegations, initiates false reports and allegations of mistreatment perpetrated by others. History of aggression, accused of being inconsiderate to her roommates feelings as well as being discourteous. R2 is also care planned for being susceptible to abuse. R3 is a [AGE] year old male with a diagnosis including Vertebra fracture, Neurogenic bowel, Anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect residents from resident-to-resident physical and verbal abuse. This failure affects two (R2, R4) residents out of five residents reviewed for abuse in a total sample of five. As a result of this failure, R1 pushed R2 on 04/6/25. R1 punched and yelled derogatory words to R4 on 04/29/25. Findings include: Facility reported incident/FRI dated 04/06/2025, documents the facility reported an altercation between R1 and R2. FRI documents R1 made alleged contact with R2. Staff intervened and separated R1 and R2. Facility reported incident/FRI dated 04/29/2025, documents the facility reported an altercation between R1 and R4. FRI documents R1 made alleged contact with R4. Staff intervened and separated R1 and R4. 1. On 05/07/2025, at 2:15 PM, R2 was laying on his bed, easily aroused, and in no apparent distress. R2 stated he got a minor scrape on his right elbow during the incident that had to do with R1. R2 reports he and R1 argued because…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to meet the needs of residents by not responding to the nurse call activation in a timely manner in 3 of 10 residents included in the sample. Findings include: Resident Council Meeting Minutes for January 2025 includes a statement that CNAs are not responding to call lights. They are constantly hiding, sleeping, and disappearing especially at meal time. Noted to have nasty dispositions. They are rude and hostile. Always talking on the phone. Concerns are listed every month no changes this far. Residents requesting for ice and water have to go find a CNA. Resident Council Meeting Minutes for February 2025 include statement Residents are not being changed on time. Call lights are on for a very long time. On 3/19/25 at 12:35AM R1 stated, There is a real problem with the CNAs here. They don't answer the nurse calls on any shift and it is worse on the night shift. Sometimes I activate the call and it can take two hours for a CNA to answer. Sometimes they never show up. This is ongoing and other residents are bringing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the right to be free of abuse in 2 (R1, R2) of 4 residents resulting in minor injury to R1 and R2. Findings include: R1 is a [AGE] year old female with a diagnosis including Diabetes 2, Anxiety Disorder, Heart Disease and Pyoderma Gangrenosum. R1 was first admitted to the facility on [DATE]. R1 has a BIMS (Brief Interview for Mental Status) score of 15/15. R2 is a [AGE] year old female with a diagnosis including Diabetes 2, Chronic Respiratory Failure, Peripheral Vascular Disease and Congestive Heart Failure. R2 was first admitted to the facility on [DATE]. R2 has a BIMS (Brief Interview for Mental Status) score of 15/15. Facility Resident Abuse Investigation dated 2/21/25 shows R1 made contact with R2. Staff intervened and separated R1 and R2. Body assessment completed with no pain noted from both parties. R1 and R2 placed on increased monitoring and transferred out of facility for a psych evaluation. Family and MD notification made. R1 and R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to ensure a resident is free from abuse. This failure affected 1 (R2) out of 3 residents reviewed for abuse. The findings include: R2's admission record showed admission date on 10/16/2023 with diagnoses not limited to Localization-related (focal) (partial) symptomatic epilepsy and epileptic syndromes with complex partial seizures, Cerebral infarction, Chronic respiratory failure, Unspecified convulsions, Psychotic disorder with delusions due to known physiological condition, Alcohol abuse, Bipolar disorder, Major depressive disorder, Anxiety disorder, Essential (primary) hypertension. MDS (minimum data set) dated 9/25/2024 showed R2's cognition was moderately impaired. On 12/17/24 at 12:40 PM Surveyor observed R2 sitting up on the side of the bed, alert, and oriented x 3, verbally responsive. R2 stated he is ambulatory with walker / rollator. R2 was able to remember the incident that happened on 11/30/24 and stated he was coming…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent staff (V3-Former Receptionist) from verbally abusing one of three residents (R2), reviewed for abuse in a total sample of three residents. Findings include: R2's Face Sheet documents R2 is a [AGE] year-old admitted to the facility on 8.3.2021, with diagnoses including but not limited to: Diabetes Mellitus with Hyperglycemia, Venous Insufficiency (Chronic) (Peripheral), Lack of Coordination, and Morbid (Severe) Obesity Due to Excess Calories. R2's MDS (Minimum Data Set, dated 9.24.2024) documents R2's BIMS (Brief Interview for Mental Status) as 15 or cognitively intact. Facility's Final Incident Report of 9.13.2024, documents: Brief Description of Incident: Resident (R2) alleged that receptionist (V3-Former Receptionist) was verbally discourteous to her (R2). Immediate Action Taken: Body assessment completed with no findings. (R2) states she feels safe in the facility. (R2) declined (local police) involvement. (R2) was assessed for safety. No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to provide a scheduled pain medication per doctor's order for effective pain management treatment for one (R1) resident out of four residents reviewed. Findings include: R1's Face sheet documents R1 is a [AGE] year-old female admitted to the facility on [DATE] who has diagnoses not limited to: limited to progressive systemic sclerosis, Raynaud's syndrome without gangrene, other abnormalities of gait and mobility, unspecified lack of coordination, weakness. 08/20/2024 10:23 AM observed V3 (Registered Nurse) standing by the nurse's medication cart. V3 stated she has been working for the facility for three months. V3 stated she has two more residents to give out morning medications to. V3 stated she will be passing out medications to R1 and R3. 08/20/2024 10:25 AM observed V3 take R1's blood pressure reading via wrist blood pressure monitor. R1 observed lying on her bed, wearing own clothes. Observed R1's blood pressure reading to be 108/78, pulse-121. V3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility failed to provide medication in compliance with standards of professional practice and facility policy for one resident (R5) out of a sample of two residents. Findings: On 7/9/2024 at 10 AM R5's rt knee was observed. A white patch with the word Lidocaine was observed rolled in a trifold on the right lateral knee with a handwritten date of 7/7/2024 on the patch. R5 stated, That pain patch has been on a few days. The left knee was observed to have a white patch with the word Lidocaine across the distal left knee. R5 stated, They put that pain patch on the other day. There was no date on left knee lidocaine patch. On 7/9/2024 at 10:30 AM V4 (Licensed Practical Nurse) stated, I am not sure how often we are changing the right knee lidocaine pain patch. The patch on the right knee is dated 7/7/2024. I will need to check on the left knee pain patch too. There is no date on the left knee patch. V4 reviewed R5's orders and stated that there is no order for Lidocaine patches. V4 stated, I didn't even know that she had lidocaine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0600 — failed to protect residents from abuse and neglect — widespread
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to perform criminal background checks for new residents within 24 hours of admission and failed to obtain fingerprint order within 72 hours of a hit on the preliminary criminal history search. These failures affected R44, R50, R114, R119, R123, R128, R134, R135, R292 and R293 in the sample of 59 residents reviewed for abuse and have the potential to affect all 137 residents residing in the facility. Findings include: The facility Midnight Census Report dated 5/20/24 documents, in part, that there are 137 active residents in the facility. On 5/22/24 at 12:12pm, V1 (Administrator) said, I (V1) am familiar with screening residents. If the facility is accepting a resident, we (facility) should put the resident in an isolated room until the CHIRP (Criminal History Information Response Process) results are received. I (V1) hope they are doing that here. This protects all residents in the facility. Admissions would know more about this. On 5/22/24 at 12:15pm, V33 (Admissions Director) stated, Social Services is mainly in charge of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Health Care Worker Background Checks were thoroughly complete and done in a timely manner in an effort to prevent abuse. This failure has the potential to affect all 137 residents residing in the facility. Findings include: The facility Midnight Census Report dated 5/20/24 documents, in part, that there are 137 active residents in the facility. On 5/22/24 at 11:30am, V34 (Regional Human Resource Director) said, The facility runs state and criminal background checks on employees to ensure the residents will be safe. We (facility) do a second check on abuse and neglect as well. Employees are checked within 10 days of hire. When we (facility) receive the results of the background check we (facility) look at whether the state says an employee is eligible for hire or not. On 5/22/24 at 11:41am, this surveyor and V34 (Regional Human Resource Director) discussed the Health Care Worker Background Check as follows: V26's (Cook) paper file was reviewed. V26's Illinois Department of Public Health: Health Care Worker Registry,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-23 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post the daily nursing staffing and failed to ensure the daily nursing staffing information was complete and accurate. These failures have the potential to affect all 137 residents residing in the facility. Findings include: On 5/20/24 at 9:00am, upon entrance to the facility, surveyor observed daily nursing staffing posted with a date of 5/17/24 near the receptionist area. On 5/20/2024 at 11:23am this surveyor observed the Daily Nursing Staffing posted with a date of 5/17/2024. This surveyor inquired with V2 (Director of Nursing) and V2 said, I will ensure an updated one is posted. On 5/20/24 at 11:24am, the 5/17/24 Daily Nursing Staffing was replaced with a current date of 5/20/24 and census of 138. On 5/20/24, V1 (Administrator) confirmed that the resident census is 137 active residents. On 5/21/2024 at 11:47am, V18 (receptionist) stated, I (V18) am responsible for entering the information for the Daily Nursing Staffing and posting it every day. I (V18) was not here on Monday (5/20/24). I (V18) am not sure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and interview, the facility failed to maintain adequate monitoring of food storage temperatures. This failure has the potential to affect all residents (Census 137) of the facility. Findings include: On 05/20/24 at 10:05 AM Reviewed Milk Cooler refrigerator temperature log dated May 2024. Noted no temperature recordings on log for AM or PM shift on 5/13/24 and no recordings for the PM shift on 5/14/24 and 5/16/24. On 05/20/24 at 10:05 AM V24 (Dietary Manager) confirmed that the temperature log should have been completed two times a day. V24 stated that it is important to track the temperature of the cooler and if milk is not kept to an appropriate temperature, it can cause it to spoil. Facility policy titled Storage of Refrigerated/Frozen Foods, dated 4/2017, documents in part, .Monitoring of food temperatures and functioning of the refrigeration/freezer units will be in place.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to ensure staff dispose of used personnel protective equipment after sorting dirty linens and failed to ensure a sign was posted appropriately for a resident on enhanced barrier precaution in an effort to prevent spread of infectious microorganism. These failures affected R136 and has the potential to affect all the residents at the facility. Findings include: On 05/21/2024 at 12:17pm, there was a blue plastic gown hanging inside the 'Soiled Linen Room located in the Laundry room. V17 (Laundry Aide) stated, as translated by V16 (Laundry Aide), I (V17) use the gown (referring to the gown hanging inside the Soiled Linen room) throughout the shift. I (V17) hang the blue gown so I (V17) can wear it (used blue plastic gown) again when I (V17) sort soiled linens. I (V17) throw the blue plastic gown at the end of the shift. I (V17) work for 8 hours, and I (V17) sort dirty linens about 6times per shift. I (V17) use the same gown during the shift. I (V17) have been working at the facility for 6 years now. I (V17) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medication and/or treatment was not left inside the room of a resident whose ability to safely self-administer medications and/or treatments was not assessed. This failure affected 1 (R28) resident reviewed for self-administration of medication and/or treatment and has the potential to affect all 54 residents on the 3rd floor. Findings include: On 05/20/24 at 12:40PM, there was a small plastic bag with a tube inside on top of R28's bedside table. On the plastic bag were stickers with R28's identifier, name of medication, dated 04/04/2024 with instruction to 'apply to right thigh, perineal topically three times a day for skin condition for 10days. This observation was pointed out to V4 (Registered Nurse). V4 stated that is for her (R28) treatment. I (V4) don't have a knowledge of that. On 05/22/2024 at 2:39pm, V36 (MDS Coordinator/LPN) stated she (R28) did not have self-administration of medication careplan. On 05/22/2024 at 12:12pm, V2 (Director of Nursing) stated if a resident is on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and records reviewed, the facility failed to provide a home like environment for 5 (R8, R13 R42, R103, and R129) residents reviewed for home like environment in a total sample of 59 residents. Findings include: On 05/20/2024 at 11:30am, there were holes and cracks on the wall inside R8 and R13's room. These were pointed out to V4 (Registered Nurse). V4 stated maybe when the staff pushed the bed, hit the wall and put a dent on the wall. On 05/20/2024 at 11:36am, V6 (Maintenance Assistant) checked R8's and R13's room and stated there are holes, cracks and chipped paints on the wall and window. On 05/20/2024 at 11:38am, surveyor inquired if chipped paints and holes and cracks on the wall provided a home-like environment to residents. V6 stated to tell you honestly, we are not. R8's (05/21/2024) Order Summary Report documented, in part Diagnoses: (include but not limited to) cerebral palsy and spinal stenosis. R8's (03/22/2024) Minimum Data Set documented, in part Section C0500. BIMS (Brief Interview for mental status) Summary Score: 15. Indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure the low air loss mattresses were set on appropriate setting for 4 residents (R54, R72, R81, and R82) reviewed for pressure ulcer prevention in the total sample of 59 residents. Findings include: On 05/20/2024 at 11:46am, R72 was lying on a low air loss mattress set at 240lbs alternating every 5minutes. This was pointed out to V4 (Registered Nurse. V4 stated setting of her (R72) low air loss mattress is 240lbs alternating. At this time, surveyor requested V4 to check R72's weight on R72's electronic health record. On 05/20/2024 at 11:50am, V4 stated she (R72) weighs 168.4lbs on 05/08/2024. She (R72) had a pressure ulcer on her (R72) sacrum that has healed. The treatment nurse is responsible for the air mattress. On 05/20/2024 at 11:59am, R81 was lying on a low air loss mattress set at 250lbs, static off. This observations was pointed out to V4 and stated his (R81) mattress is set at 250lbs static off. On 05/20/24 at 12:23 PM, V2 (Director of Nursing) stated the purpose of the low air loss mattress is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and records reviewed, the facility failed to ensure resident information inside the resident's room were not in plain view of other residents and visitor. This failure affected 1 (R39) resident reviewed for dignity in the total sample of 59 residents: Findings include: On 05/20/2024 at 10:45am, there were signs posted 'Patient is now on Honey Thick Liquid. Thank you. Speech Therapy' and 'Aspiration Precautions - HOB (Head of Bed elevated/ EOB. - Tray Set up. - Distant Supervision. - Slow rate. - small cup sips. - No straw. - Alternate puree then cup sip honey thick liquids. - every few bites, clear throat' by R39 head of the bed bulletin board. On 05/20/2024 at 10:46am, V4 (Registered Nurse) stated maybe 'speech' put the signs there (pointing to the signs). On 05/20/2024 at 12:56pm, V10 (Speech Language Pathology/Rehab Manager) stated he (R39) is on honey thick liquid. He (R39) used to be on nectar thick liquid. (V11- SLP) was the one who posted the signs. I (V10) want to make sure the staff follow the signs. On 05/21/2023 at 2:32pm, V23 (Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide communication devices identified on the resident's care plan. This failure affected 1 resident (R54) in a sample of 59 residents. Findings include: On 5/20/24 at 11:39, Observed R54 laying in fowlers position watching television in Spanish. R54 was unable to answer questions in English or Spanish and could only respond using hand gestures. When R54 was asked if he could communicate R54's needs, R54 shrugged R54's shoulder. No communication devices were observed within R54's room. On 5/21/24 at 12:13 PM, V38 (R54's family member) confirmed that R54's primary language is Spanish. V38 stated that the facility is unable to communicate with R54 without accommodations, such as a communication board and Spanish translation services. V38 stated that the facility staff have not utilized any interventions to improve R54's communication impairment. 05/22/24 10:53 AM V28 (Licensed Practical Nurse (LPN) stated that V28 is the nurse responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow facility policy of changing a midline catheter dressing. This applies to 1 (R54) resident reviewed for catheter care in the sample of 59. Findings include: R54's Order Summary Report documents in part an order was given to place midline catheter on 5/15/2024. R54's progress notes documents in part on 5/15/24 at 14:52, Note Text: Resident received midline to left arm, no infiltration noted, receiving 0.9 NSS 110ml/hr On 05/22/24 at 11:01 AM, Observed midline dressing to R54's right upper arm dated 05/15/2024. On observation of midline dressing, noted R54's reddened skin around the chlorohexidine patch under the transparent area of midline catheter dressing. V29 (Registered Nurse (RN) Stated that V29 is responsible for maintaining and administering intravenous (IV) fluids through R54's midline catheter. V29 confirmed that the date (5/15/24) was the date the dressing was applied and has not been changed since. V29 stated that redness near the chlorohexidine patch could be a sign of infection and should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the nebulizer mask was secured when not in use for one resident (R10) and the oxygen tubing was changed weekly for one resident (R65). These failures affected 2 residents out of a sample of 59 residents. Findings include: On 5/20/2024 at 11:25am observed R10's nebulizer mask sitting on the bedside table which is covered with a white bath towel; the nebulizer mask was not contained in a plastic bag while not in use. On 05/21/2024 at 2:21pm surveyor brought the observation to V19's (LPN/Licensed Practical Nurse) attention; V19 stated the nebulizer mask should have a plastic bag containing the mask when the mask is not in use by the resident. V19 stated the mask is contained in a plastic bag to keep the germs off the mask. On 5/22/2024 at 9:25am V2(DON/Director of Nursing) stated when the nebulizer mask is not in use by the resident, the nebulizer mask is put into a plastic bag. V2 stated placing the nebulizer mask in a plastic bag when not in use by the resident is done for infection control purposes. V2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy and procedure for resident assessment and documentation after a fall/incident for 1 resident (R1) of 3 residents reviewed for improper nursing care. The findings include: R1's health record documented admission date on 10/10/2023 with diagnoses not limited to Hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right non-dominant side, Obstructive sleep apnea, End stage renal disease, Dependence on renal dialysis, Heart failure, Malignant neoplasm of bladder, Benign essential microscopic hematuria, Other abnormalities of gait and mobility, Weakness, History of falling, Unspecified sequelae of cerebral infarction, Personal history of transient ischemic attack, and cerebral infarction without residual deficits, Unspecified ptosis of left eyelid, Facial weakness, Dysarthria and anarthria, Conversion disorder with seizures or convulsions, Fistula, left shoulder, Anxiety disorder, Depression, Essential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-29 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide adequate staffing to ensure that restorative services are provided for two residents (R8 and R9). This has the potential to affect all residents that reside in the facility. Findings include: 1. R8's quarterly MDS (Minimum Data Set) assessment dated [DATE] documents in part that R8 is cognitively intact. It also documents R8 has functional impairment/limitation in range of motion to one side of the upper extremity and both lower extremities. R8's comprehensive care plan contains a focus for passive range of motion and active range of motion (initiated 6/21/2022 and last revised 9/12/2022). On 3/26/2024 at 2:43 PM, R8 stated facility is not providing exercises and restorative program. On 3/26/2024 at 3:35 PM, V15 (Restorative Director) stated R8 is not on any restorative program. On 3/27/2024 at 10:15 AM, V25 (Restorative Aide) and V26 (Restorative [NAME]) stated R8 was not on any restorative program. 2. R9's quarterly MDS (Minimum Data Set)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide timely incontinence care for R8 out of seven residents reviewed for activities of daily living care. Findings include: R8's face sheet, physician order sheets, and comprehensive care plan document in part hemiplegia (paralysis) and hemiparesis (weakness) following cerebral infarction (stroke) affecting the left non-dominant side, lack of coordination, abnormalities of gait and mobility, muscle weakness, and weakness. R8's comprehensive care plan contains a focus initiated 3/21/2022. It documents in part that R8 is frequently incontinent of bowel and bladder. Goal, last revised 7/10/2023, is for R8 to be clean, dry and odor free thought the next review date on 4/28/2024. R8's care plan also documents in part that R8 has a self-care deficit and requires assistance with activities of daily living to maintain the highest possible level of functioning (revised 9/12/2022). Intervention initiated 3/21/2022 documents in part that R8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to follow their policy to conduct quarterly restorative assessments, follow therapy recommendations, follow residents' comprehensive care plan, and provide restorative services for two (R8 and R9) of nine residents reviewed for improper nursing care. Findings include: 1. R8's face sheet, physician order sheets, and comprehensive care plan document in part diagnoses of hemiplegia (paralysis) and hemiparesis (weakness) following cerebral infarction (stroke) affecting the left non-dominant side, lack of coordination, abnormalities of gait and mobility, muscle weakness, and weakness. R8's quarterly MDS (Minimum Data Set) assessment dated [DATE] documents in part that R8 is cognitively intact. R8 has functional impairment/limitation in range of motion to one side of the upper extremity and both lower extremities. R8's comprehensive care plan contains a focus for passive range of motion initiated 6/21/2022 and last revised 9/12/2022. It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interviews, the facility failed to follow policy related to confidentiality of medical records and social media policy by using social media platform messages including names, symptoms, placements, smoking and out on pass status of 8 out of 8 residents (R19, R20, R21, R22, R23, R24, R26, and R27) reviewed for privacy and confidentiality. These failures resulted in 8 residents' (R19, R20, R21, R22, R23, R24, R26, R27) information being made available in a social media platform and potentially have their information shared during messaging and accessed by third party. Findings include: On 11/14/2023 at 9:29 AM, V9 (Attorney Representative) stated facility uses a messaging platform that is not safe in maintaining privacy and confidentiality of residents. At 10:10 AM, V9 via email sent documentation of exchanges by staff members in the facility with multiple dates (4/16/2018, 8/30/2021) which showed residents' complete names, symptoms, smoking status, placements, insurance status, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy to administer medications in accordance with written orders of the attending physician. This failure could potentially affect 4 (R9, R12, R14 and R15) residents reviewed for medication administration. On 11/14/23 at 10:36 am Medication administration conducted with V3. Observed V3 prepared the following medications for R12: 1. Allopurinol 100mg 1 tablet. 2. Duloxetine 30mg 3 capsules. 3. Gabapentin 300mg 1 capsule. 4. Isosorbide ER 30mg 1 tablet. 5. Isosorbide ER 60mg 1 tablet. 6. Metoprolol ER 200mg 1 tablet. 7. Methocarbamol 750mg 1 tablet. 8. Pantoprazole 40mg 1 tablet. 9. Nifedipine ER 60mg 1 tablet. 10. Levetiracetam 500mg 1 tablet. 11. Valsartan 40mg 1 tablet. 12. Aspirin 81mg g1 tablet. 13. Artificial tears 1 drop to both eyes. 14. Oxycodone HCL 10mg 1tablet given per R12's request. Observed R12 took all prepared medications by mouth. R12's MAR (Medication Administration Record) and POS (Physician Order Sheet) reviewed with orders not limited to: 1. Allopurinol 100mg give 1 tablet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to report and initiate an investigation of an injury of unknown source in the time frame required and failed to report an alleged misappropriation of property. This failure affected 2 residents (R4,R1) out of 6 residents reviewed for reporting alleged violations. Findings include: 1. On 11/14/23 at 12:31 pm V43 (R4's Power of Attorney/niece) stated, (R4) fell on September 29th, Friday night. It was after dinner because the roommate, R7 told me. R7 said she heard the fall. I went to visit R4 just to make sure everything was okay with her. I arrived there on 9/30/23 around 3:30 pm and it was a normal visit. No one had called me. I found R4 distressed, she was showing pain in her facial expression, she was grimacing, about to cry, and she was saying that she was in pain 10 out of 10. R4 said in a shaky voice that she had fallen last night. When I asked where, she showed her knee, and it was black. I told V45 (Nurse) and he said, no, she didn't fall, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to thoroughly investigate an injury of unknown source/accident and failed to investigate an alleged violation of misappropriation of resident property for one resident (R4) out of 4 residents reviewed for abuse. Findings include: On interview R7 and R8, both R4's roommate said R4 had fallen on 6/29/23. On 11/14/23 at 12:31 pm V43 (R4's Power of Attorney/niece) stated, (R4) fell on September 29th, Friday night. It was after dinner because the roommate, R7 told me. R7 said she heard the fall. I went to visit R4 just to make sure everything was okay with her. I arrived there on 9/30/23 around 3:30 pm and it was a normal visit. No one had called me. I found R4 distressed, she was showing pain in her facial expression, she was grimacing, about to cry, and she was saying that she was in pain 10 out of 10. R4 said in a shaky voice that she had fallen last night. When I asked where, she showed her knee, and it was black. I told V45 (Nurse) and he said, no, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow policy and procedure for food temperature by not maintaining hot foods temperature at a minimum of 135F to prevent the risk of food borne illness. This failure can potentially affect 139 residents residing in the facility as of census dated 8/22/23. The findings include: R1's health record documented admission date of 7/14/23 with diagnoses not limited to Aortic aneurysm of unspecified site, Aneurysm of heart, Atherosclerotic heart disease of native coronary artery without angina pectoris, Other intervertebral disc degeneration lumbar region, Personal history of traumatic brain injury, Migraine without aura, Post-traumatic stress disorder chronic, Difficulty in walking, Unspecified lack of coordination, Schizoaffective disorder bipolar type, Mixed hyperlipidemia. On 8/22/23 at 10:50 am R1 observed sitting on the side of the bed, ambulatory with steady gait, alert and verbally responsive. Appears well groomed, no odor. Stated that breakfast today was dried powder egg, piece of toast, coffee. R1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to a.) ensure food items were properly labeled with dates; b.) follow manufacturer guidelines for sanitizing and air-drying cooking equipment; c.) clean walk-in refrigerator and freezer door gaskets. These deficient practices have the potential to affect all 133 residents receiving food prepared in the facility's kitchen. Findings include: On 04/11/23 at 9:20 AM, during initial kitchen tour V21 (Food Service Manager) stated all items are labeled and dated with a delivery date, an open date, and a use by date. On 04/11/23 at 9:30 AM, observed the following items in the walk-in cooler: 1.) Yellow Mustard labeled with delivery date of 07/25/22. One gallon container was opened with 75% still in container. There was no open date or use by date on the yellow mustard container. 2.) Worcestershire Sauce labeled with delivery date of 01/22/22 and opened date 12/7/22. There was no use by date on the container. On 04/11/23 at 9:45 AM, V21 stated each of these items should be labeled with a delivery, an open date, and a use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-14 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the dumpster lids were fully closed to prevent the harborage of pests. This deficient sanitation practice has the potential to affect all 133 residents who reside in the facility. Findings include: On 04/11/23 at 12:15 PM, an observation of the outside garbage dumpster was conducted with V21 (Food Service Manager). Surveyor observed that the three lids on the dumpster were in the closed position however the lid on the right side did not lay flat leaving an approximate 4-inch open area. V21 stated the metal on the dumpster is bent upwards and therefore the plastic lid do not lay flat. V21 stated that because of this, animals could get inside the dumpster through this open area. V21 stated if animals were able to get inside the dumpster, they could eat food from the garbage, and this would attract more animals. On 04/13/23 at 11:06 AM, V13 (Housekeeping Director) stated that the housekeeping department uses the outside dumpster to throw garbage in and that V13 educates the housekeeping staff to make sure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-14 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to develop policies and procedures to ensure each resident and staff member is educated and offered the COVID-19 vaccine. The facility also failed to provide education regarding the benefits and potential risks associated with COVID-19 vaccine to a resident (R108) who refused vaccination. This failure has the potential to affect all residents in preventing COVID-19 infection. Findings include: On 04/11/2023 at 9:06 AM, survey team conducted the Entrance Conference with V1 (Administrator). Part of the Entrance Conference was to provide the survey team with COVID-19 Healthcare Staff and Resident Vaccination Policies and Procedures These documents are due within four hours of the entrance. Survey team requested these policies and procedures from V4 (Infection Preventionist) at 11:50 AM but did not receive them at the completion of the first survey day. Survey team set up a meeting with V4 on for the following day (04/12/2023) at 10:00 AM to go over the requested policies and procedures. On 04/12/2023 at 10:38 AM, surveyors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-14 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to develop policies and procedures to ensure that all staff are fully vaccinated for COVID-19. This failure has the potential to affect all residents in preventing COVID-19 infection. Findings include: On 04/11/2023 at 9:06 AM, survey team conducted the Entrance Conference with V1 (Administrator). Part of the Entrance Conference was to provide the survey team with COVID-19 Healthcare Staff Vaccination Policies and Procedures and information on how the facility ensures contract staff are compliant with the vaccination requirement. These documents are due within four hours of the entrance. Second request for these documents was through V4 (Infection Preventionist) at 11:50 AM. At 03:27 PM, survey team did not receive the list of contract companies and the rest of the associated documents to ensure COVID-19 staff vaccination. Survey team set up a meeting with V4 on for the following day (04/12/2023) at 10:00 AM to go over the requested documents. On 04/12/2023 at 10:38 AM, surveyors interviewed V4 in private office. V4 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-14 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews the facility failed to follow their call light policy to always place the call light in an accessible location for 6 (R22, R45, R79, R110, R111, R123) residents in a sample of 27. Findings Include: On 04/11/23 at 10:20 AM R110 call light was observed connected to the light switch string out of reach over the head of R110. R110 was unaware where the call light was located when asked by the surveyor. R110 has diagnosis not limited to Lack of Coordination, Reduced Mobility, Dependence on Wheelchair and Weakness. R110 MDS (Minimum Data Set) Section C Cognitive Patterns BIMS (Brief Interview for Mental Status) score of 14 indicating cognitively intact. Care Plan document in part: Focus: R110 have a self-care deficit: Impaired Bed Mobility. Requires Extensive Assist for Bed Mobility, requires 1 person assist, General Weakness, Impaired balance and gait dysfunction, Impaired strength and endurance, Musculoskeletal Disorders - Polyarthritis, and COPD (Chronic Obstructive Pulmonary Disease). R110 has a Self-Care Deficit and R110 require…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that medications 1 of 6 medication carts were locked while not in use or in view. These deficient practices have the potential to affect 30 residents residing on the first floor of the facility. Finding include, On 4/11/23 at 11:44 AM, Observed V9 [Registered Nurse] prepared the glucose machine to obtain R14's blood glucose level. V9 walked away, and down the hallway from medication cart into R14's room, without locking the medication cart. On 4/11/23 at 11:56 AM, V9 stated, I should have locked the medication cart, before walking down the hallway into R14's room. Residents or other staff could have gone into the medication cart. R14 medical record documents in part; R14 physician order dated 7/25/22-accu check [Blood Glucose] four times a day related to type 2 diabetes mellitus at 6:30 AM, 11:30 AM, 4:30 PM, and 8:30 PM. On 4/13/23 at 10:03 AM, V3 Assistant Director of Nursing] stated, My expectation for all the nurses is to lock the medication cart before walking away from the cart. Nurses should lock…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow the menu spreadsheets and recipe for pureed bread for 12 residents receiving a pureed diet consistency in a total sample of 27 residents reviewed. Findings Include: On 04/11/23 at 9:40 AM, during initial kitchen tour observed large supply of fresh bread in dry storage area. On 04/11/23 at 1:03 PM, during lunch tray line service observed pureed diets receiving pureed fish, pureed stewed tomatoes, pureed rice, and pureed fruit. Pureed diets did not receive any pureed bread. Mechanical soft and regular diet consistency diets received baked fish, stewed tomatoes, rice, fruit cup, and a slice of bread. On 04/12/23, V1 provided surveyor with list of residents receiving pureed diets, copy of menu spreadsheets for 04/11/23 and recipe for pureed bread. On 04/12/23 at 11:09 AM, V22 (Cook) stated V22 did not prepare pureed bread yesterday for lunch service and therefore residents on pureed diet did not receive any pureed bread. On 04/13/23 at 11:29 AM, V34 (Registered Dietitian) stated the menus are signed off by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to a.) properly store respiratory supplies for one resident (R380); b.) ensure reusable equipment was cleaned after each resident use for seven (R8, R16, R18, R72, R117, R119, R120) residents observed during medication administration. These failures affected eight (R8, R16, R18, R72, R117, R119, R120, R380) of 15 residents reviewed for infection control in the survey sample of 27 residents. Findings include: On 04/11/23 at 09:47 AM V8 (Registered Nurse) was observed obtaining R16 blood pressure with a wrist blood pressure cuff while R16 was sitting in a wheelchair next to the third-floor nurse station with a reading of 113/73 pulse 67. V8 turned to and placed the wrist blood pressure cuff on top of the medication cart without cleaning it. V8 began preparing and administered R16 medications. On 04/11/23 at 09:55 AM V8 (Registered Nurse) returned to the medication cart, obtained the wrist blood pressure cuff then entered R18 room and stated, I am going to check your blood pressure. V8 obtained R18 blood pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-14 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews the facility failed to ensure that residents' vaccination status is tracked and to follow facility's policy and procedure for influenza and pneumococcal immunization to provide education regarding immunization for five (R50, R69, R74, R95 R108) residents reviewed for immunization in a sample of 27. The findings include: On 4/12/23 at 10:30 AM reviewed records of the following residents: 1. R74 initial admission was on 7/1/2022 with diagnosis not limited to Acute respiratory failure with hypoxia, Chronic obstructive pulmonary disease, Essential hypertension. R74 electronic health record (EHR) with no documentation regarding pneumococcal vaccine. No education regarding pneumococcal vaccine provided by facility. Reviewed pneumococcal immunization report of R74 no documentation found. 2. R108 initial admission was on 11/9/21 with diagnosis not limited to Unspecified protein calorie malnutrition, weakness, personal history of Covid-19. R108 Influenza immunization report documented in part: refused Influenza immunization (no date); Pneumovax 23 TBD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-14 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide privacy and confidentiality for one [R14] resident's personal medication administration record. These deficient practices have the potential to affect 30 residents residing on the first floor of the facility. Finding include, On 4/11/23 at 11:44 AM, Observed V9 [Registered Nurse] prepared glucose machine to obtain R14's blood glucose level. V9 walked away from the medication cart and down the hallway into R14's room, with the computer screen unlocked exposing R14's mediation administration record on the open screen. On 4/11/23 at 11:56 AM, V9 stated, I should have locked the computer screen to provide privacy, so no one could see R14's information and medications. I forgot to lock the screen. R14 medical record documents in part; R14 physician order dated 7/25/22-accu check [Blood Glucose] four times a day related to type 2 diabetes mellitus at 6:30 AM, 11:30 AM, 4:30 PM, and 8:30 PM. On 4/13/23 at 10:30 AM, V3 [Assistant Director of Nursing] stated, The nurses should lock their computer screens before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that the comprehensive care plan was updated for 1 (R123) resident reviewed for accidents and hazards in a sample of 27. Findings Include: On 04/11/23 at 11:03 AM R123 was observed sitting in a recliner chair in R123 room unsupervised with the call light on the opposite side of the bed out of reach. Upon a physical assessment, R123 was observed to have an indented area to the left side of the head due to a craniotomy. R123 helmet was observed on the window seal. On 04/11/23 at 11:05 AM surveyor asked V8 (Registered Nurse) when does R123 wear the helmet. V8 stated they put on R123 helmet when he (R123) goes to the dining room. R123 was admitted on [DATE] with diagnosis not limited to Restlessness and Agitation, Nontraumatic Intracranial Hemorrhage, Lack of Coordination, Traumatic Brain Compression with Herniation, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Right Dominant Side, Gastrostomy, Encephalopathy, Dysphagia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to meet professional standards of care in pharmaceutical services for 2 [R72, R120] of 27 sampled residents reviewed. Finding include, On 4/11/23 at 9:54 AM, during medication administration surveyor observed V7 [Licensed Practical Nurse] prepare R72's medications; sertraline HCl Oral Tablet 100 MG, olanzapine Tablet 2.5 MG, Lisinopril Tablet 20 MG, metformin HCl ER Tablet Extended Release 24 Hour 500 MG, finasteride Tablet 5 MG, and cyanocobalamin Tablet 1000 MCG. V7 stated, R72 has a problem swallowing his medication, I will crush all of R72's medications. On 4/11/23 at 12:50 PM V7 [Licensed Practical Nurse] stated, I crushed all R72's morning medications. I usually work on the first floor, and I am not familiar with the residents on this floor [3rd] The nurse-to-nurse report that I received, the night nurse told me that R72 was crush all medications. I do not know the reason why. Metformin Extended release should have not been crushed. I will call R72's physician. 4/12/23 at 11:42 AM, V19 [Pharmacist]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to a.) ensure safety measures for a high fall risk resident were followed for supervision and b.) ensure recommended safety equipment was in use for 1 (R123) resident reviewed for safety in a sample of 27. Findings Include: On 04/11/23 at 11:03 AM R123 was observed sitting in a recliner chair in the room unsupervised with the call light on the opposite side of the bed out of reach. Upon a physical assessment, R123 was observed to have an indented area to the left side of the head due to a craniotomy. R123 helmet was observed on the window seal. On 04/11/23 at 11:05 AM surveyor asked V8 (Registered Nurse) when does R123 wear the helmet. V8 stated, They put on R123 helmet when he (R123) goes to the dining room. Surveyor asked V8 the position of R123 call light. V8 stated, They should put the call light where R123 can reach it. V8 proceed to the opposite side of the bed, unwrapped the call light from the side rail then attempted to place the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews the facility failed to follow policy and procedure on oxygen administration to check physician's order for accurate liter flow for one (R11) of 2 residents reviewed for Oxygen use in a sample of 26. The findings include: On 4/11/23 at 10:21 Observed R11 lying on bed, alert and verbally responsive. R11 observed with oxygen via nasal cannula at 5L. At 10:47am V6 stated that R11 is under hospice care and is using oxygen continuously via nasal cannula. On 4/13/23 at 10:35 AM V3 (Assistant Director of Nursing - ADON) and V25 (Regional Nurse Consultant) were interviewed and stated that oxygen administration should have a doctor's order. V25 stated that nurse should check MD's (medical doctor) order for oxygen liter flow and method of administration. V25 stated if there is no order of oxygen and was administered then the nurse is not following physician's order. R11's record reviewed and documented that R11 admission was on 3/8/22 with diagnosis not limited to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their Medication Administration Guidelines for 2[R72, R120] of 5 residents observed during medication administration. Findings include, On 4/11/23 at 9:54 AM, during medication administration surveyor observed V7 [Licensed Practical Nurse] prepare R72's medications; sertraline HCl Oral Tablet 100 MG, olanzapine Tablet 2.5 MG, Lisinopril Tablet 20 MG, metformin HCl ER Tablet Extended Release 24 Hour 500 MG, finasteride Tablet 5 MG, and cyanocobalamin Tablet 1000 MCG. V7 stated, R72 has a problem swallowing his medication, I will crush all of R72's medications. On 4/11/23 at 12:50 PM V7 [Licensed Practical Nurse] stated, I crushed all R72's morning medications. I usually work on the first floor, and I am not familiar with the residents on this floor [3rd] The nurse-to-nurse report that I received, the night nurse told me that R72 was crush all medications. I do not know the reason why. Metformin Extended release should have not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to maintain a medication error rate below 5% as evidence by 2 medication errors out of 25 opportunities, resulting in a medication error rate of 8% for 2 [R72, R120] of 5 residents observed during medication administration. Findings include, On 4/11/23 at 9:54 AM, during medication administration surveyor observed V7 [Licensed Practical Nurse] prepare R72's medications; sertraline HCl Oral Tablet 100 MG, olanzapine Tablet 2.5 MG, Lisinopril Tablet 20 MG, metformin HCl ER Tablet Extended Release 24 Hour 500 MG, finasteride Tablet 5 MG, and cyanocobalamin Tablet 1000 MCG. V7 stated, R72 has a problem swallowing his medication, I will crush all of R72's medications. On 4/11/23 at 12:50 PM V7 [Licensed Practical Nurse] stated, I crushed all R72's morning medications. I usually work on the first floor, and I am not familiar with the residents on this floor [3rd] The nurse-to-nurse report that I received, the night nurse told me that R72 was crush all medications. I do not know the reason why. Metformin Extended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to (a) ensure that resident is free of any significant medication errors; (b) follow policy and procedure on medication administration to check physician order before administering medication. These failures apply to one (R55) resident in a sample of 27. The findings include: On 4/11/23 At 11:47am Placed a call to V29 (R55 Son) via phone and stated that he (V29) was informed by facility staff on 4/9/23 (Easter Sunday) that R55 was given Morphine that was not ordered for the R55. V29 stated that R55 was also given a Naloxone after doctor's order. R55 record reviewed and documented that R55 admission date was on 1/12/16 with diagnosis not limited to Hemiplegia and hemiparesis following Cerebral infarction; Type 2 Diabetes Mellitus; Chronic Kidney Disease; Asthma; Unspecified Atrial Fibrillation; Unspecified Dementia; Essential Hypertension. R55's progress notes dated 4/9/23 at 8:00 am documented in part: Per night nurse, the resident received a medication that was not ordered for him. Per nursing report, MD (Medical Doctor)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and review of records the facility failed to maintain accurate resident record for a newly admitted resident (R281) with suspected Covid-19 to rule out Covid-19 infection for 1 out of 27 residents records reviewed out of 27 total residents. This failure has the potential to affect 1 resident (R281) in determining correct infection status of the resident. Findings include: On 04/11/2023 at 11:04 AM. R281 was seen in his room alert and verbally able to express his thoughts well during conversation. R281 said he has C. Diff infection when he came from the hospital. On 04/11/2023 at 01:06 PM. R281's discharge hospital records dated 04/07/2023 documented isolation order that reads: Contact precautions and special respiratory precautions due to suspected Covid-19 infection and Contact Plus precautions for Diarrhea. On 04/12/2023 at 11:10 AM. V3 (Assistant Director of Nursing) said, I don't know about infection control. I think V4 (Infection Preventionist) can answer your questions. On 04/12/2023 at 11:43 AM. V4 was informed about isolation orders from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-04-14 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to have the most recent survey results for the facility in a prominent and accessible area for residents and visitors to review. Findings include: On 04/12/23 at 09:59 AM During the resident council meeting the participants denied being aware that there were any results from the survey that they could view. On 04/12/23 at 10:37 AM Surveyor went to the reception desk and did not observe a Survey Binder being available for review by residents. Survey asked V18 (Receptionist) for the survey binder and V18 got up from the receptionist desk to locate the Survey Binder. The Survey Binder was not in a prominent and accessible area for residents and visitors. On 04/12/23 at 10:38 AM 18 (Receptionist) stated, I had it on the table in the hallway. Let me look in the conference room. I am not able to locate the Survey Binder, they may have it in one of the offices. On 04/12/23 at 10:42 AM V13 (Environmental Director) stated, When I moved the table there was no binder on top of the table. On 04/12/23 at 01:22 PM V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-04-14 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to follow Quality Assurance / Performance Improvement Program (QAPI) policy and procedure by not establishing any QAPI programs to address care and services for the year 2022. These failures can affect all 133 residents in receiving well planned care and services in facility. Findings include: On 04/13/2023 at 01:41 PM. V1 (Administrator) said, I only have project or program for March 16, 2023, because for the year 2022 there were no projects done. I think they just met in groups but did not utilize QAPI for making any project to identified problems. I understand that what is needed is that facility using QAPI as a tool to help care and services in facility. The facility needs to establish baselines by using QAPI, but they did not have any formal process last year (2022). Again, that was what I was trying to say. I don't think they were doing any projects in 2022. I know they had a vacant Administrator for quite some time. Again, if you are asking for documentation that QAPI was utilized there are no verifiable documents that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-04-14 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to follow Quality Assurance / Performance Improvement Program (QAPI) policy and procedure by not obtaining any data or feedback due to lack of QAPI program established for the year 2022. These failures can affect all 133 residents in receiving well planned care and services in facility. Findings include: On 04/13/2023 at 01:41 PM. V1 (Administrator) said, I only have project or program for March 16, 2023, because for the year 2022 there were no projects done. I think they just met in groups but did not utilize QAPI for making any projects to an identified problem. I understand that what is needed is that facility using QAPI as a tool to help care and services in facility. The facility needs to establish baselines by using QAPI, but they did not have any formal process last year (2022). Again, that was what I was trying to say. I don't think they were doing any projects in 2022. I know they had a vacant Administrator for quite some time. Again, if you are asking for documentation that QAPI was utilized there are no verifiable…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$106,420 in federal fines across 3 penalties.

  • $52,855 — penalty dated 2026-03-30
  • $10,868 — penalty dated 2025-10-10
  • $42,697 — penalty dated 2023-11-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Georgetown, TheGeorgetown, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GUBIN ENTERPRISES LIMITED PARTNERSHIPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST40%since 01/01/2015
BOREK, DANIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST19%since 01/01/2015
GRABER, JOSHUAIndividualW-2 MANAGING EMPLOYEEsince 12/13/2021

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.8M
Net patient revenuemost recent cost report
-17.5%
Operating marginrevenue minus expenses
$2.2M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 94%Medicare 4%Other / private 2%

About 94% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$324per resident / day
operating cost
$9,864per month
≈ monthly operating cost
$276per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145654. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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