No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Waters Of Georgetown, The

1002 Sister Barbara Way, Georgetown, IN 47122 · Non profit - Corporation · 68 certified beds · (812) 940-5100 Medicare & Medicaid certified

Call the home — (812) 940-5100 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0609) — cited Mar 2025
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
800 Highlander Point Dr · (812) 923-2273 · Call to confirm hours
Pharmacy
1044 N Luther Rd · (812) 923-8845 · Call to confirm hours
Grocery
1815 Kepley Rd · (812) 207-3239 · Call to confirm hours
Park
2011 Blossom Ln · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.5%11.0%15.4%worse
Long-stay residents who lose too much weight11.8%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.4%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection7.9%1.1%2.0%worse
Long-stay residents with depressive symptoms25.5%25.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury9.6%3.9%3.3%worse
Long-stay residents whose ability to walk worsened25.2%11.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication41.1%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine41.0%95.4%95.3%worse
Long-stay residents with pressure ulcers8.8%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control29.1%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table27.3%13.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine68.2%79.0%79.4%worse
Short-stay residents rehospitalized after admission24.8%22.2%22.6%typical
Short-stay residents with an outpatient ER visit5.6%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.291.611.67worse
Long-stay outpatient ER visits per 1,000 resident days1.461.441.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 77 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.0%U.S. median 51.5%
Got home and stayed home
12.6%U.S. median 10.7%
Went back to hospital
44.4%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 44.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.0%CMS range 44.9–63.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.6%CMS range 9.4–18.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.0–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.311.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
1.58
LPN hours/ resident / day
3.57
Aide hours/ resident / day
5.58
Total nurse hours/ resident / day
0.33
RN hoursweekends
59.6%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 68 beds and averages 57.7 residents a day — about 85% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 5.38 hrs/resident/day on weekends vs 5.65 on weekdays — 5% thinner on weekends. RN hours go from 0.47 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-06-16)
1
at the previous standard inspection (2024-06-28)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.

  • Potential for harm · Fcited before2026-03-30 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility was sufficiently staffed to provide adequate care related to medication administration and assistance with daily living for the residents. This deficient practice had the potential to affect 59 of 59 residents residing in the facility. Findings include:1.On 3/26/26 at 12:33 p.m., the Administrator provided a copy of the March 2026 as worked staffing sheets and on 3/26/26; at 3:01 p.m., the Regional Nurse Consultant provided the March 2026 correlating timecards which indicated the following after review: On 3/14/26, Villa 7 had one nurse and no aide for dayshiftOn 3/16/26, Villa 3 and Villa 5 shared had one nurse and one aide on night shiftOn 3/16/26, Villa 1 and Villa 7 shared one nurse and one aide, on night shift, after 10:08 p.m.On 3/18/26, Villa 1 and Villa 7 shared one nurse and one aide, on night shift, after 10:00 p.m.On 3/19/26, Villa 1 and Villa 7 had a nurse scheduled on night shift, that did not clock in until 3/20/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-30 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents received their medication timely within an hour before or after the prescribe time for 3 of 3 resident reviewed for pharmacy services. (Resident E, Resident H, and Resident L) Findings include: 1. The clinical record for Resident E was reviewed on 3/30/26 at 2:45 p.m. The resident's diagnosis included, but was not limited to, diabetes (chronic high blood sugar levels, resulting from the body's inability to produce enough insulin or use it effectively). The quarterly minimum data set (MDS) assessment, dated 1/28/26, indicated Resident E had intact cognition. The care plan, dated 1/27/26, indicated the resident had diabetes and would be provided with medications as ordered. The physician's order, dated 1/21/26, indicated the resident was to receive Insulin Glargine (long-acting insulin) 20 units subcutaneously between 8:00 p.m. and 11:00 p.m. Review of the March 2026 medication administration record (MAR) indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the death of a resident (Resident C) was verified by two staff nurses for 1 of 1 resident; and failed to ensure physicians' orders were transcribed, in a timely manner for 1 of 3 residents reviewed for quality of care. Findings include:1.The clinical record for Resident C was reviewed on [DATE] at 12:27 p.m. The resident's diagnoses included, but were not limited to, nontraumatic chronic subdural hemorrhage (slow accumulation of blood and its breakdown products between the dura mater and arachnoid membrane, often triggered by trivial events, spontaneous atrophy, or anticoagulants), heart failure and dementia (mental decline). The progress note, dated [DATE] at 1:39 a.m., indicated the aide (CNA) informed the nurse that the resident had expired. Upon entering the resident's room, the resident was unresponsive, pale, cold and not breathing. The resident had a do not resuscitate order (DNR). The resident's time of death was 10:22 p.m. The physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure resident's (Resident F and Resident G) had properly functioning motion sensors in place and failed to ensure a resident (Resident F) had a physician's order in place for a motion sensor alarm for 2 of 3 residents reviewed for accidents. Findings include:1.The clinical record for Resident F was reviewed on 3/30/26 at 3:06 p.m. The resident's diagnoses included, but were not limited to, dementia (mental decline) with moderate anxiety and Parkinsonism (neurological disorders that cause movement problems similar to Parkinson's disease).During an observation on 3/30/26 at 10:35 a.m., Resident F was observed sitting up in his wheelchair in his room. There was small alarm box sitting on the handrail just outside and to the left of the resident's door entrance. In the resident's room, to the right of the bathroom door, on the floor was a smaller box. A yellow light was observed to come on with motion present, however, the alarm outside of the door did not come on ( in sync), with the motion light. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure medication administration records coincided with the administration of narcotic pain medication for 3 of 4 residents reviewed for medical records. (Resident E, Resident H and Resident L) Findings include:1. The clinical record for Resident E was reviewed on 3/30/26 at 2:45 p.m. The resident's diagnoses included, but were not limited to, osteoarthritis (joint pain, stiffness, and reduced mobility), lymphedema (chronic, localized swelling caused by a buildup of lymph fluid in tissues), diabetes (chronic high blood sugar levels) and depression. The physician's order, dated 1/21/26, indicated the resident was to receive Hydrocodone-Acetaminophen (narcotic pain medication) 5-325 mg (milligrams) every 6 hours as needed (PRN) for pain. The March 2026 controlled drug record indicated the resident received the narcotic pain medication on the following dates and times: 3/01/26 at 9:10 p.m., 3/02/26 at 9:00 p.m., 3/05/26 at 9:30 p.m., 3/06/26 at 9:00 p.m., 3/07/26 at 10:13 p.m., 3/08/26 at 8:00 p.m., 3/12/26 at 9:45 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-26 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the facility was sufficiently staffed to provide adequate care related to medication administration and assistance with daily living for the residents. This deficient practice had the potential to affect 64 of 64 residents residing in the facility. Finding include:1.a. During the survey period, between 9/22/25 and 9/26/25 at 10:10 a.m., Staff Member 5 was observed passing medications in Villa 2. The staff member indicated the facility was running one aide in each villa and the nurse had 2 [NAME]. Staff Member 5 had only given medications to 5 residents in Villa 2 and 3 residents in Villa 4. It was now after 10:00 a.m. and the medications in villa 2 were due at 8 a.m. Staff Member 5 had to frequently stop the medication administration to assist the aides in providing resident care and in getting the residents up that required two staffs' physical assistance for mobility out of bed. The facility was supposed to have aides that floated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure monitoring and flush orders were in place for a resident (Resident D and Resident G) with a midline; failed to ensure documentation was in place for the removal of a midline (Resident D); failed to ensure a pulse was obtained, as ordered, prior to the administration of a hypertensive medication (Resident L); and failed to ensure a blood pressure medication was held, as ordered, for a resident (Resident C) with out of parameter blood pressures for 4 of 6 residents reviewed for quality of care. Findings Include:1.The clinical record for Resident C was reviewed on 9/23/25 at 1:29 p.m. The resident's diagnosis included, but was not limited to, chronic hypotension. The physician's order, dated 6/18/25, indicated the resident was to receive Midodrine HCl (medication used to increase blood pressure) 5 mg (milligrams) by mouth three times a day at 8:00 a.m., 2:00 p.m. and 10:00 p.m. The medication was to be held for a systolic blood pressure (SBP) greater than 130 or less than 90. The care plan, dated 4/24/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's (Resident D) urine output was documented, as ordered, for 1 of 3 residents reviewed for Indwelling catheters. Findings include: The clinical record for Resident D was reviewed on 9/23/25 at 1:50 p.m. The resident's diagnosis included, but was not limited to, neuromuscular dysfunction of the bladder. The physician's order, dated 5/3/25, indicated staff were to monitor the resident's Indwelling catheter output every shift. The August 2025 and September 2025 medication administration records indicated the resident's urine output was not documented on the following dates and shifts:-On 8/07/25 on day shift,-On 8/12/25 on day shift,-On 9/08/25 on night shift,-On 9/16/25 on night shift, and-On 9/18/25 on night shift. During the survey period, between 9/22/25 and 9/26/25, Staff Member 18 indicated physician orders must be followed. On 9/26/25 at 10:39 a.m., the Regional Director of Operations provided a current, undated copy of the document titled Physician Orders. It included, but was not limited to, Policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-26 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to identify an unresolved quality deficiency which had been cited on previous surveys, and ensure actions were developed and implemented to attempt to correct the deficiency through the quality assessment and assurance (QAA) process, as evidenced by a repeated deficiency for sufficient staffing. This deficient practice had the potential to affect 64 of 64 residents residing in the facility. Findings include:The Quality Assurance and Performance Improvement (QAPI) plan was a general outline of how to set up a QAPI committee and what the committee should do. The QAPI plan was a data driven, proactive approach for improving the quality of life, care and services in long term care. The activities of QAPI involved members at all levels of the organization to identify opportunities for improvement, address gaps in systems or processes, develop and implement and improvement or corrective plan and continuous monitoring of interventions. The following deficiency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-16 · tag F0679 — failed to provide activities — widespread
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During random observations of Villa 6, between 6/9/25 and 6/11/25, Residents 6, 7, and 20 were in a recliner asleep in the common area. No activities were going on either by the Activity Director or the CNAs. During random observations of Villa 2, between 6/9/25 and 6/11/25, Residents 19, 49, and 3 were in the dining room area just sitting at the table sipping coffee. No activities were going on either by the Activity Director or the CNAs. Resident 1 was observed in her recliner in the common area during random observations, between 6/9/25 and 6/12/25. The resident was usually asleep or just looking around. No activities were occurring on any of the observations. An Activities Care Plan, with a start date of 5/20/22 and a revision date of 2/2/25, indicated Resident 1 had been sitting in a recliner in the day room for long periods of time. The resident indicated she was open to attending all group activities as she was a very social person, but needed to be invited and encouraged to attend due to dementia. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Fcited before2025-06-16 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a confidential interview, between 6/9/25 and 6/16/25, Staff 100 indicated there was only one CNA in each building. If a resident was a mechanical full body lift, sit to stand, or required two staff members for mobility/transfers or toileting, then they would have to call the nurse to come over and help, but sometimes there was a wait until they were free to come over. Some days were harder than others. Staff 100 indicated they had to make time to get all their work done, even on weekends. Showers were being given as they made sure they were. For the most part the villa cleaning got done, maybe not the full deep cleaning that was supposed to be done in 2 rooms every day. During a confidential interview between 6/9/25 and 6/16/25, Staff 101 indicated some [NAME] were harder out of all the [NAME] as there were residents who required a lot of care. There were several residents who required a full body mechanical lift to get up or to be put back to bed and that took two staff members to complete the task.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-16 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to schedule 8-hour consecutive RN coverage for 1 of 2 months reviewed. (June 2025). This deficiency had the potential to affect the 66 of 66 residents currently residing in the facility. Finding includes: Review of the May and June 2025 as worked nursing schedule on 6/13/25, the following days were missing an RN or had the RN only scheduled for 5 hours: - On 6/5/25, only 6.5 hours of consecutive RN coverage was worked. - On 6/6/25, only 5 hours of consecutive RN coverage was worked. - On 6/7/25, only 5 hours of consecutive RN coverage was worked. - On 6/8/25, no RN coverage was worked - On 6/13/25, no RN coverage was worked. During an interview with the Regional Director of Clinical Operations, on 6/13/25 at 12:30 p.m., she indicated she was aware there might be missing days of RN coverage. The Director of Nursing (DON) was a working DON who covered a Villa as necessary and was involved in all aspects of the facility. 3.1-17(b)(3)

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During a confidential interview, between 6/12/25 and 6/16/25, Staff 100 indicated there was only one CNA in each building. If a resident required the use of a full body mechanical lift, sit to stand, or required two staff members assistance for mobility/transfers or toileting, then the nurse would be called to come over and help. Sometimes there was a wait until the nurse was free to come over. Some days were harder than others. During an confidential interview, between 6/9/25 and 6/16/25, Staff 101 indicated some [NAME] were harder because there were some residents who required a lot of care. There were five out of ten residents who required the use of a full body mechanical lift to get up or be put back to bed. The lift would require the assistance of two staff members. The nurses were usually called from another villa to help the CNA do the lift, watched the villa while the CNA toileted residents, or was giving showers. Sometimes there was a wait until staff were finished what they were doing before coming…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and observation, the facility failed to ensure residents received respiratory care and maintenance for 4 of 4 residents reviewed for respiratory therapy. (Resident 3, Resident 38, Resident 54, and Resident 35) Findings included: 1. The record for Resident 3 was reviewed on 6/10/25 at 1:00 p.m. The resident's diagnosis included, but was not limited to, chronic respiratory failure. The current physician's order, dated 6/13/24, indicated for staff to always maintain the residents' oxygen at 3 liters per nasal cannula. The care plan, dated 6/13/24 and revised on 2/18/25, indicated the resident had Oxygen Therapy related to Ineffective gas exchange. The interventions included, but were not limited to, change the residents position every 2 hours to facilitate lung secretion movement and drainage, give medications as ordered by the physician, monitor for signs of respiratory distress and report to the physician, monitor for side effects and effectiveness, and oxygen via nasal cannula at 3 liters continuously. The current physician's order, dated 2/11/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow appropriate infection control guidelines related to complete surveillance documentation to analyze a pattern of know infectious symptoms and patterns. This had the potential to affect 66 of 66 residents residing in the facility. ([NAME] 2, 3, 4, 5, 6, 7, and 8) Findings include: The Quality Assurance Performance Improvement Meeting summary, dated 6/3/25, indicated the infection control book was not able to be located and the facility will continue to update the book for 2025. The Immediate Corrective Actions indicated Identified issue work on last 90 days continue to update. The review of the January 2025 updated Infection Control/Antibiotic Stewardship documentation, the following infections were documented: - 4 respiratory infections for residents. - 11 urinary tract infections (UTIs) for residents. - 4 skin infections for residents. The updated documentation lacked the date of onset, symptoms, culture date with results, re-culture date,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the physician and the resident's responsible party related to elevated blood surgar levels for 1 of 3 residents reviewed for notifications. (Resident 33) Findings included: The clinical record for Resident 33 was reviewed on 6/12/25 at 10:30 am. The resident's diagnoses included, but were not limited to atrial fibrillation, hypertension, edema, diabetes, right ankle wound, and unspecified dementia. The physician's order, dated 10/14/24, indicated the resident was precribed HumaLOG KwikPen Subcutaneous Solution (Insulin) Lispro with instructions for a sliding scale subcutaneously before meals and at bedtime. The sliding scale was as follows: Inject as per sliding scale: if resident's blood surgar (BS) level was 150 to 200 staff were to administer 2 units (U); 201 to 250, give 4U; 251 to 300, give 6U; 301 to 350, give 8U; 351 to 400, give 10U; for a BS grater than 400 give 10 units and call the physician. The physician's order, dated 10/14/24, indicated the resident was prescribed HumaLOG KwikPen Subcutaneous Solution…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to ensure communication between the wound clinic, and documentation of wound assessments for 1 of 7 residents reviewed for wounds. (Resident 33) Findings include: The record for Resident 33 was reviewed on 6/10/25 at 8:49 a.m. The resident's diagnoses included, but were not limited to, type II diabetes and abrasion to the right ankle. The physician's order, dated 4/22/25, indicated the resident was to have a betadine moistened dressing to the wound, and covered with gauze and Coban. The physician's order, dated 5/20/25, indicated staff were to apply a collagen sheet (endoform) to the resident's wound bed, covered with a superabsorbent silicone border dressing. Change the dressing every other day. The physician's order, dated 6/8/25, indicated staff were to cleanse the resident's wound to the right lower extremity with normal saline, apply a collagen dressing, cover with a non-adherent dressing, wrap with a gauze, and secure with Coban every 48 hours for the wound. Staff were to date the dressing after the treatment was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure insulins were administered as prescribed for 2 of 19 residents reviewed for pharmacy services. (Residents 33 and 37) Findings included: 1. The record for Resident 33 was reviewed on 6/12/25 at 10:30 a.m. The resident's diagnoses included, but were not limited to edema, diabetes, right ankle wound, and unspecified dementia. The physician's order, dated 10/14/24, indicated staff were to administer the resident's Humalog per a sliding scale. The sliding scale for before meals and at bedtime was as follows: if the resident's blood sugar (BS) level was 150 to 200 mg (milligrams per deciliters) mg/dL, the staff were to administer 2 U (units) ; 201 to 250 mg/dL, administer 4 U; 251 to 300 mg/dL, administer 6 U; 301 to 350 mg/dL, administer 8 U; 351 to 400 mg/dL, administer 10 U; for a blood sugar level grater than 400 mg/dL, administer 10 units and call the physician. During the review of the June Medication Administration Record (MAR), on 6/16/25 at 1:00 p.m., indicated the following insulin administration times were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure adequate supervision for a resident at risk for elopement for 1 of 5 residents reviewed for accidents hazards. (Resident B). Findings include: The record for Resident B was reviewed on 6/10/25 at 9:48 a.m. The resident's diagnoses included, but were not limited to, Alzheimer's disease and dementia. The care plan, dated 8/16/24 and revised on 5/23/25, indicated the resident was an elopement risk or wanderer, disoriented to place, impaired safety awareness, and a history of leaving a previous facility unsupervised. The interventions included, but were not limited to: assist in reorientation to the room and facility using verbal cues and reminders; the courtyard gate was to be locked with padlock; distract the resident from wandering by offering pleasant diversions, (conversation or offer snack) structured activities, food, conversation, television, and/or book; notify social services and/or the administrator for persistent attempts to leave the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Qualified Medication Aides did not sign off on treatments completed, outside the scope of practice, for 4 of 4 residents reviewed for medical records. (Residents D, E, F and H) Findings include: 1. The clinical record for Resident D was reviewed on 5/15/25 at 3:33 p.m. The resident's diagnosis included, but was not limited to, a stage 4 Pressure ulcer (full-thickness tissue loss with exposure of bone, tendon, or muscle). The April and May 2025 treatment administration record indicated staff were to cleanse the resident's sacral wound with normal saline, apply collagen with normal saline fluffed gauze and cover with a bordered gauze twice daily at 10:00 a.m. and 10:00 p.m. The April and May 2025 treatment administration records indicated the treatment was signed as completed as follows: - On 4/28/25 at 10:00 a.m., the resident's wound treatment was signed by Qualified Medication Aide (QMA) 9 - On 5/01/25 at 10:00 a.m., the resident's wound treatment was signed by QMA 5 - On 5/02/25 at 10:00 a.m., the resident's wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-27 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the facility was adequately staffed to provide adequate care and safety for the residents. This deficient practice had the potential to affect 67 of 67 residents residing in the facility. Findings include: During an interview, between 3/24/25 and 3/27/25, Staff Member 11 indicated there was supposed to be an aide in every Villa but that did not always happen. When Staff Member 11 had two [NAME] to administer medications, Staff Member 11 would have to flip flop with the aide in Villa 3 which would leave the residents in Villa 1 alone with no staff in the building for approximately two minutes. There had, however been times when Villa 1 had been left unattended for 5 to 10 minutes. The way the facility staffed the [NAME] was not safe nor was it fair to the residents. During an interview, between 3/24/25 and 3/27/25, Certified Nurse Aide (CNA) 12 indicated the facility was currently short staffed. She had cared for residents that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents (Resident D, Resident F and Resident G) were monitored for medication side effects and failed to ensure treatments were completed for a resident (Resident L) for 4 of 4 residents reviewed for quality of care. Findings include: 1. The clinical record for Resident D was reviewed on 3/24/25 at 4:48 p.m. The diagnoses included, but were not limited to, diabetes, peripheral vascular disease and systemic lupus. The physician's order, dated 3/21/25, indicated to resident was to receive Eliquis (anticoagulant) 5 mg (milligrams) twice a day for DVT (deep vein thrombosis) prevention. The care plan, dated 1/11/24, indicated the resident was at risk for bleeding due to anticoagulant medication use and to observe for signs and symptoms of complications which included blood tinged or frank blood in urine, black tarry stool, dark or bright red blood in stools, sudden severe headaches, nausea, vomiting, petechiae, diarrhea, muscle/joint pain,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure unavailable medications were not documented as administered for 1 of 6 residents (Resident E); failed to ensure resident medication administration records accurately reflected the administration of medications for 5 of 6 residents (Resident D, Resident G, Resident H and Resident M); and failed to ensure a resident's (Resident E and Resident L) medication administration record accurately reflected the administration of narcotic pain medication for 2 of 3 reviewed for documentation. Findings include: 1. The clinical record for Resident D was reviewed on 3/24/25 at 4:48 p.m. The resident's diagnosis included, but was not limited to, hypothyroidism. The physician's order, dated 4/18/24, indicated the resident was to receive Levothyroxine Sodium Tablet, 100 mcg (micrograms) daily at 6:00 a.m. The March 2025 medication administration record (MAR) lacked documentation of the administration of the medication on 3/6/25, 3/9/25, 3/12/25 and 3/16/25.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an allegation of abuse was thoroughly investigated for 1 of 3 residents reviewed for abuse. (Resident P) Findings include: The incident report, dated 3/24/25 at 10:30 a.m., indicated Resident P reported that she felt RN (Registered Nurse) 6 was sexually inappropriate during care. The clinical record for Resident P was reviewed on 3/26/25 at 2:57 p.m. The resident's diagnoses included, but were not limited to, diabetes, anxiety, insomnia and GERD (gastroesophageal reflux disease). The quarterly Minimum Data Set (MDS) assessment, dated 1/31/25, indicated the resident's cognition was intact. During an interview, on 3/24/25 at 3:11 p.m., Resident P indicated RN 6 had come to her room to give her evening medications. RN 6 asked Resident P if she needed something to help her sleep and Resident P told her if she had one prescribed. RN 6 responded I did not ask you that. RN 6 told Resident P that she loved her, she was beautiful and that she did not think Resident P was crazy. RN 6 rubbed Resident P's left arm and leg and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Indwelling catheter care was provided for a resident and failed to ensure urine output was documented as ordered for 2 of 2 residents reviewed for Indwelling catheters. (Resident K and Resident L) Findings include: 1. The clinical record for Resident K was reviewed on 3/27/25 at 10:20 a.m. The resident's diagnosis included, but was not limited to, urinary retention. The care plan, dated 1/3/25, indicated the resident had an Indwelling catheter and staff were to provide catheter care every shift and document the resident's urine output every shift. The physician's order, dated 1/3/25, indicated to provided catheter care every shift. The physician's order, dated 2/26/25, indicated to record catheter output every shift for monitoring. The March 2025 medication administration (MAR) lacked documented urine output on the following dates and shifts: - On 3/3/25 and 3/4/25, there were no documented urine output on day shifts. - On 3/7/25 and 3/8/25, there were no documented urine output on night shifts. - On 3/10/25, there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's (Resident L) ostomy output was documented and care of the ostomy completed, as ordered by the physician for 1 of 1 resident reviewed for ostomy care. Findings include: The clinical record for Resident L was reviewed on 3/27/25 at 10:54 a.m. The resident's diagnosis included, but was not limited to, ostomy status. The care plan, dated 2/20/25, indicated the resident had an ostomy surgical site and staff were to administer the resident's treatments as ordered. The physician's order, dated 2/15/25, indicated to provide ostomy care and record any liquid output every shift. The resident's March 2025 treatment administration record lacked documentation of care provided and the resident's output on the following dates and shifts: - On 3/4/25, there was no output documented on day shift. - On 3/7/25 and 3/8/25, there were no output documented on night shifts. - On 3/10/25 through 3/12/25, there were no output documented on night shifts. - On 3/13/25, there was no output documented on day shift. - On 3/21/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's (Resident H) scheduled narcotic was administered, as ordered by the physician, for 1 of 3 residents reviewed for medications errors. Findings include: The clinical record for Resident H was reviewed on 3/27/25 at 9:59 a.m. The resident's diagnoses included, but were not limited to, depression, anxiety and age-related osteoporosis. The care plan, dated 3/7/25, indicated the resident was at risk for pain and to administer medications as ordered. The care plan, dated 3/7/25, indicated the resident had an anxiety disorder and to give anti-anxiety medication as ordered by the physician. The physician's order, dated 3/19/25, indicated the resident was to receive Hydrocodone-Acetaminophen (narcotic pain medication) 10-325 mg (milligrams) every 6 hours at 6:00 a.m., 12:00 p.m., 6:00 p.m. and 12:00 a.m. for pain. The physician's order, dated 3/6/25, indicated the resident was to receive Xanax (narcotic anti-anxiety medication), 1 mg every 6 hours at 6:00 a.m., 12:00 p.m., 6:00 p.m. and 12:00 a.m. for anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-31 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and observation, the facility failed to provide a resident-centered activities program to support residents in their choice of activities for 4 of 4 residents reviewed for activities (Residents B, C, D, and E). This had the potential to affect 63 of 63 residents that reside in the facility. Findings include: During an observation and interview on 12/30/24 at 10:40 a.m., Villa 6 was observed to have one resident in the common area and no activities present. License Practical Nurse (LPN) 6 indicated she was not a regular employee. There was one aide working with her and she did not know anything about resident scheduled activities. During an observation on 12/30/24 at 10:47 a.m., Villa 2 was observed with one resident in the common area and no activities present. During an interview with QMA 3, she indicated she was the only staff member in the Villa. There was no time for activities when you are trying to get everything done. During an observation and interview on 12/30/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-31 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure each Villa/unit was staffed with the appropriate staff to ensure the resident received care and services in a timely manner related to bathing, toileting, behavior/supervision, and resident-centered activities. This deficient practice had the potential to affect 63 of 63 residents residing in the facility. Findings include: During an observation on 12/30/24 at 10:20 a.m., the facility had a total of 8 [NAME] (independent building that housed up to 10 residents in each unit). The facility was laid out like a small subdivision, with two roads and the individual [NAME] each had a kitchen, living room, laundry, and resident bedrooms. There was sidewalks and grass lawns between each Villa. The staff had to walk outside to get from one Villa to the other. Villa 2 had ten residents that required bathing assistance and one resident that required two staff members assistance with a mechanical lift; Villa 3 had ten residents that required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-31 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure a resident's plan of care was revised for 1 of 4 residents reviewed for behaviors and exit-seeking. (Resident E ) Findings included: The record for Resident E was reviewed on 12/31/24 at 8:30 a.m. The residents' diagnoses included, but were not limited to unspecified sequelae of cerebral infarction; unspecified dementia, psychotic disturbance, mood disturbance, and anxiety; Muscle weakness (generalized); Difficulty in walking, not elsewhere classified, aphasia (a language disorder that affects a person's ability to understand and express written and spoken language); and need for assistance with personal care. The admission Minimum Data Set (MDS) assessment, dated 10/10/24, indicated the resident's cognition was severely impaired. The resident's mobility was impaired on one lower extremity. A progress note, dated 12/01/24 at 8:08 p.m., indicated the resident was in bed yelling out I want sex. The note indicated the nurse tried to redirect the resident and was unsuccessful. A progress note, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and observation, the facility failed to ensure residents who were dependent on staff for activities of daily living received the care and services needed related to incontinence care and bathing for 2 of 4 residents reviewed for Activities of Daily Living. (Residents D and E) Findings include: 1.a. The clinical record for Resident D was reviewed on 12/31/24 at 11:30 am. The resident's diagnoses included, but were not limited to, flaccid hemiplegia affecting the right dominant side, muscle weakness, transient cerebral ischemic attack, unspecified, and unspecified abnormalities of gait and mobility with lack of coordination. The Quarterly Minimum Data Set (MDS) assessment, dated 10/27/24, indicated the resident's cognition was mildly impaired. The resident's mobility was impaired on one side of his upper and lower extremities. He required maximal staff assistance with personal hygiene/bathing. The care plan, dated 1/22/24 and revised on 4/19/24, indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents were safe from falls with the use of motion sensor alarms, testing of alarms, and prompt attention for 2 of 7 residents reviewed for falls. (Residents 20 and 5) Findings include: 1. During an observation on 6/24/24 at 11:25 a.m., Resident 20 appeared confused and was sitting at the dining table near the staff. The record for Resident 20 was reviewed on 6/25/24 at 1:42 p.m. The resident's diagnoses included, but were not limited to, displaced fracture of the right humerus, fracture of the second lumbar vertebra, unsteadiness on her feet, dementia, abnormalities of her gait and mobility, osteoporosis, and a need for assistance with her personal care. The admission MDS (Minimum Data Set) assessment, dated 10/24/23, indicated the resident was moderately cognitively impaired. She required supervision or touching assistance for toileting and partial to moderate assistance for showers. The resident had impairment to one side and used a walker. The nurse's note, dated 10/21/23 at 9:10 p.m., indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident's (Resident B) plan of care was updated for 1 of 3 residents reviewed for care plans. Findings include: The clinical record for Resident B was reviewed on 4/15/24 at 2:30 p.m. The resident's diagnoses included, but were not limited to, dementia, depression and anxiety. On 4/15/24 at 11:30 a.m., during an observation the resident was observed resting in bed with her eyes closed. She was covered with 4 blankets and a sheet. The care plan, originally dated 6/17/22 with a revision on 1/29/24, indicated the resident had an actual skin impairment of a rash to the lower back. The interventions included, but were not limited to, for staff to assist the resident to turn and reposition every 2 hours, educate resident/family/caregivers of causative factors and measurements to prevent skin injury, provide good nutrition and hydration and complete treatments as ordered. The progress note, dated 2/19/24 at 12:54 a.m., indicated the resident had a rash to both sides of her lower back and the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents (Residents D, E and F) were provided appropriate care for 3 of 5 residents reviewed for Activities of Daily Living. Findings include: 1. The clinical record for Resident D was reviewed on 12/28/23 at 1:11 p.m. The diagnoses included, but were not limited to, diabetes, cognitive communication deficit and depression. The quarterly MDS (Minimum Data Set) assessment, dated 11/29/23, indicated the resident's cognition was intact. She required partial to moderate assistance with bed mobility and substantial/maximal assistance with bed mobility. The care plan, dated 4/17/23, indicated a self-care deficit and required staff assistance with personal hygiene, bed mobility and up to total assistance with transfers. The written statement for Resident D, dated 12/7/23, indicated CNA (Certified Nurse Aide) 6 was mean and plopped her in the bed and would not check on her during the night. He squeezed her arms tight when he helped her up and it hurt. He seemed miserable to have to help her and did not appear to like his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure an ongoing activity program to meet the interest of and support the physical, mental, and psychosocial well-being of the residents for 6 of 6 resident observations. This deficient practice had the potential to affect all 65 residents residing in the facility. (Residents 24, 28, 35, 47, 50, and 45) Findings include: 1. The record for Resident 24 was reviewed on 4/24/23 at 10:08 a.m. The diagnoses included but were not limited to dementia, anxiety disorder, and major depressive disorder. The Quarterly MDS (Minimal Data Set) assessment, dated 3/8/23, indicated the resident was moderately intact cognitively. The care plan, dated 12/21/21 and revised on 8/19/22, indicated Resident 24 would actively participate in activities of interest, his family visited a lot, he enjoyed playing games with the group and watched his television daily, he enjoyed coloring and the activity department would supply coloring pages and colored pencils as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6. The record for Resident 16 was reviewed on 4/24/23 at 10:08 a.m. The diagnoses included but was not limited to rheumatoid arthritis. The nurse's note, dated 5/28/22 at 8:14 p.m., indicated the resident asked how much of her Humira was left when the nurse gave the resident her injection. The nurse indicated that was the resident's last dose in the refrigerator. Resident 16 indicated that her family member just brought some in and she should have a whole new box. The nurse rechecked in the refrigerator but did not find any. The nurse proceeded to check in the nurse's office and on the counters. She found the Humira box stuffed in a corner of the office above the refrigerator. She notified the resident who then notified her family member. The residents family member placed a call to the pharmacy to ask if the Humira injection was still good. Resident 16 and her family member were upset because the medication was not refrigerated when it was brought to the facility. The Annual MDS assessment, dated 11/16/22,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the physician when a resident developed a firm to the touch raised area in a recent surgical incision of a hip fracture for 1 of 6 residents reviewed for physician notification. (Resident 17) Finding includes: The record for Resident 17 was reviewed on 4/24/23 at 9:53 a.m. The diagnoses included, but were not limited to, displaced intertrochanteric fracture of left femur, fracture of the left upper end of left tibia, muscle weakness, age-related osteoporosis, and dementia. The Quarterly Minimum Data Set (MDS) assessment, dated 3/24/23, indicated the resident was severely cognitively impaired, required extensive assistance of two staff members' for bed mobility and transfers, required one staff member's assistance to ambulate in room, her balance was unsteady which required staff to help stabilize, she had one fall since her admission, and she had one side lower extremity impairment in functional range of motion. On 2/7/23, the physician gave an order for the resident to be non-weight bearing on the left leg. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a preventative device was placed timely to prevent the development of a pressure ulcer during the review of 1 of 4 pressure ulcers reviewed. (Resident 20) Findings include: The record was reviewed for Resident 20 on 4/20/23 at 9:49 a.m. The diagnoses included, but were not limited to, need for assistance with personal care, muscle weakness, contractures of the left and right ankles, osteoarthritis, dementia, polyneuropathy, type 2 Diabetes Mellitus, and intervertebral degeneration. The Interdisciplinary note, dated 12/8/22 at 11:31 a.m., indicated the resident returned to facility in 2019. She had a history of impaired skin and had fragile skin to the coccyx. The Quarterly MDS (Minimum Data Set) assessment, dated 2/2/23, indicated the resident was cognitively intact. She required extensive assistance of two staff for bed mobility, transfers, toileting and personal hygiene. The care plan, dated 2/4/22 and last revised on 5/27/22, indicated the resident had the potential for pressure ulcer development related to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the physicians' orders were transcribed accurately to pharmacy for timely administration for 2 of 7 residents reviewed for significant medication errors. (Residents 50 and 34) Findings include: 1. The clinical record for Resident 50 was reviewed on 4/25/23 at 10:00 a.m. The diagnoses included, but were not limited to difficulty in walking, need for assistance with personal care, methicillin resistant staphylococcus aureus infection, retention of urine, and BPH (benign prostatic hyperplasia). The care plan, dated 2/10/22, indicated the resident had a diagnosis of BPH. The interventions indicated to provide intermittent catheterization per the MD (medical doctor) order, to notify the MD of concerns or changes PRN (as needed), and to provide a urology consult as needed. The Quarterly MDS (Minimum Data Set) assessment, dated 5/19/22, indicated the resident was cognitively intact. He required limited assistance of one person for bed mobility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0886 — failed to test for COVID-19 as required — isolated
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the residents were COVID-19 tested in accordance with their policy for 2 of 23 residents reviewed for COVID testing. (Residents 43 and 17) Findings include: 1. The clinical record for Resident 43 was reviewed on 4/24/23 at 10:13 a.m. The diagnoses included, but were not limited to, Parkinson's disease, personal history of COVID-19, and dysphagia. The Quarterly Minimum Data Set (MDS) assessment, dated 2/15/23, indicated the resident was alert and oriented. On 1/10/23, a new physician's order was received for COVID testing every 24 hours as needed. The Nurse's note, dated 3/1/23 at 6:33 a.m., indicated the resident no longer had nausea, vomiting or loose stools. The nursing note, dated 3/2/23 at 3:48 a.m., indicated the resident had intravenous fluids running although was taking fluids well. The clinical record lacked documentation of the resident having been COVID tested when experiencing symptoms. During an interview on 4/24/23 at 11:33 a.m., Unit Manager, indicated if a resident was experiencing any symptoms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.0-1.0 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 3 of 51.5+1.5 vs chain
Quality measures 2 of 53.7-1.7 vs chain
The other 68 homes this chain runs (chain average 2.0★, per CMS)
1 of 5Alpha Home - A Waters CommunityIndianapolis, IN 1 of 5Belhaven Nursing & Rehab CenterChicago, IL 1 of 5Continental Nursing & Rehab CenterChicago, IL 1 of 5Heritage Place Care & Rehabilitation LLCWinchester, TN 1 of 5Hope Creek Nursing & RehabEast Moline, IL 1 of 5Landmark Of Richton Park Rehab & Nsg CtrRichton Park, IL 1 of 5Landmark at 95th Rehabilitation and Nursing CenterChicago, IL 1 of 5Landmark of Hyde Park Rehabilitation and Nursing CChicago, IL 1 of 5Landmark of Itasca Rehabilitation and Nursing CentItasca, IL 1 of 5Landmark of Lincoln Park Rehabilitation and NursinChicago, IL 1 of 5Landmark of Oak Lawn Rehabilitation and Nursing CeOak Lawn, IL 1 of 5Momence Meadows Nursing & RehabMomence, IL 1 of 5Parker Nursing & Rehab CenterStreator, IL 1 of 5The Waters Of Smyrna, LLCSmyrna, TN 1 of 5The Waters Of Springfield LLCSpringfield, TN 1 of 5Waters Of Clifty Falls, TheMadison, IN 1 of 5Waters Of Covington, TheCovington, IN 1 of 5Waters Of Dillsboro-Ross Manor, TheDillsboro, IN 1 of 5Waters Of Hobart Skilled Nursing Facility, TheHobart, IN 1 of 5Waters Of Lebanon, TheLebanon, IN 1 of 5Waters Of Martinsville, TheMartinsville, IN 1 of 5Waters Of Memphis A Rehabilitation & Nursing CtrMemphis, TN 1 of 5Waters Of Princeton, ThePrinceton, IN 1 of 5Waters Of Rockport Skilled Nursing Facility, TheRockport, IN 1 of 5Waters Of Scottsburg, TheScottsburg, IN 1 of 5Waters Of Sullivan Nursing Facility, TheSullivan, IN 1 of 5Waters Of Syracuse Skilled Nursing Facility, TheSyracuse, IN 1 of 5Waters Of Tipton Skilled Nursing Facility, TheTipton, IN 1 of 5Waters Of Wabash Skilled Nursing Facility East TheWabash, IN 1 of 5Waters Of Wakarusa Skilled Nursing Facility, TheWakarusa, IN 1 of 5Westpark A Waters CommunityIndianapolis, IN 2 of 5Ambassador Nursing & Rehab CenterChicago, IL 2 of 5Midway Neurological / Rehab CenterBridgeview, IL 2 of 5The Waters Of Cheatham, LLCAshland City, TN 2 of 5The Waters Of GallatinGallatin, TN 2 of 5The Waters Of Johnson City, LLCJohnson City, TN 2 of 5Waters Of Batesville, TheBatesville, IN 2 of 5Waters Of Castleton Skilled Nursing Facility, TheIndianapolis, IN 2 of 5Waters Of Dunkirk Skilled Nursing Facility, TheDunkirk, IN 2 of 5Waters Of Greencastle, TheGreencastle, IN

Showing 40 of 68; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
SMITH, KIMBERLYIndividualCONTRACTED MANAGING EMPLOYEEsince 01/01/2022
SMITH, SCOTTIndividualCORPORATE OFFICERsince 01/01/2022
SPRUNGER, KYLEIndividualCORPORATE OFFICERsince 01/01/2022
WHEELER, DANEIndividualCORPORATE OFFICERsince 01/01/2022

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.8M
Net patient revenuemost recent cost report
-1.0%
Operating marginrevenue minus expenses
$1.2M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 61%Medicare 10%Other / private 30%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$343per resident / day
operating cost
$10,439per month
≈ monthly operating cost
$340per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155770. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next