Waters Of Batesville, The
958 E Hwy 46, Batesville, IN 47006 · Non profit - Corporation · 86 certified beds · (812) 934-2436 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2026
- a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 0.6% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.9% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.3% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 88.5% | 25.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 2.2% | 0.0% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.7% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.6% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 33.1% | 23.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 92.9% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 3.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.5% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.5% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 46.7% | 79.0% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.5%CMS range 43.5–72.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 6.3–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.2–13.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.12 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 86 beds and averages 49.6 residents a day — about 58% occupied, or roughly 36 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.58 on weekdays — 12% thinner on weekends. RN hours go from 0.52 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
46 citations, most serious first. The 10 most serious are shown; the remaining 36 are one tap away and print in full.
- Potential for harm · Fcited before2026-03-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store and prepare foods under sanitary conditions for 3 of 3 kitchen observations and label residents' food items appropriately in the Resident Snack Refrigerator for 1 of 1 Resident Snack Refrigerators. Findings include:1.During the initial kitchen observation, on 03/15/2026 at 9:25 A.M., [NAME] 4 was identified as the staff member in charge. The [NAME] did not know if the dishwasher was a high temperature sanitizing dishwasher or a chemical sanitizing dishwasher. The [NAME] indicated they had worked at the facility for only a few weeks. During the observation of the kitchen with Dietary Aide (DA) 6, on 03/15/2026 at 9:26: A.M., the DA indicated she had worked at the facility since October. The following was observed: -A silver cart on wheels, containing a stack of clean meal trays, was littered with brown crumbs and white/gray splatters,-The area around the steam table reservoirs was littered with brown crumbs,-The plate warmer was littered with brown crumbs on the inside around the top edge and at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-19 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure residents' food was palatable, attractive, and served at the proper temperature for 2 of 3 meal observations. Findings include:1.During an interview with kitchen staff, on 03/15/2026 at 9:25 A.M., [NAME] 4 indicated lunch was to be served starting at 10:50 A.M. Both [NAME] 4 and Dietary Aide (DA) 6 indicated they were unaware of needing to check the temperature of the foods on the steam table prior to serving the meal. They indicated they were the only ones working on the weekend. During an interview, on 03/16/2026 at 10:49 A.M., Resident 46 indicated the food in the facility was not appealing. He usually ate in his room, and his meal was usually cold when he received it. During an interview, on 03/16/2026 at 11:00 A.M., Resident 32 indicated the food was bad. It was always cold. Staff would warm it up, but she shouldn't have to ask them too. She always ate meals in her room. 2. During the survey from 03/15/2026 through 03/19/2026, an anonymous family interview indicated the food served to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-19 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to answer call lights in a dignified manner for 1 of 14 residents reviewed for dignity. (Resident D)Findings include:During an anonymous resident interview, during the survey from 03/15/2026 through 03/19/2026, the resident indicated staff didn't always answer the call light in a timely manner. Sometimes it took an hour for them to come. During a continuous observation, on 03/17/2026 from 2:27 P.M. through 2:43 P.M., the following was observed:-At 2:27 P.M., Resident D was in his room, the resident's call light was on and visible from the hallway, RN 9 left a resident's room a few doors down from Resident 3's room and went to the nurse's station, sat down at the computer, and started typing, -At 2:30 P.M., Resident D's call light was still on, unanswered, a (Certified Nurse Aide) CNA from another hallway, went to a closed room, retrieved a full body mechanical lift, and stopped at the nurses' station and asked RN 9 for assistance. The RN left the nurses' station to assist the CNA,-At 2:34 P.M., Resident D's call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to accommodate a resident's needs related to transportation for 1 of 14 residents reviewed for accommodation of needs. (Resident D)Findings include:The clinical record for Resident D was reviewed on 03/17/2026 at 9:30 A.M. An admission Minimum Data Set (MDS) assessment, dated 12/12/2025, indicated the resident was cognitively intact. The resident's diagnosis included, but was not limited to, cellulitis of the lower limb (presents of painful, warm, and expanding red inflammation, often accompanied by edema/swelling).A physician's order, dated 12/10/2025 through 12/12/2025, indicated staff were to schedule an appointment for the resident to see a lymphedema (chronic swelling, typically in legs or arms, caused by a blockage or damage to the lymphatic system) specialist. A Progress Note, dated 12/12/2025 at 3:23 P.M., indicated the staff member had tried to call about a lymphedema appointment. There was no answer. A physician's order, dated 12/16/2025 through 12/18/2026, indicated staff were to schedule an appointment for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the physician of a change in residents' conditions related to blood pressures and blood glucose levels for 2 of 14 residents reviewed for notification of change. (Residents B and C) Findings include:1. Resident B's clinical record was reviewed on 03/17/2026 at 10:30 A.M. An admission Minimum Data Set (MDS) assessment, dated 10/15/2026, indicated the resident's diagnosis included, but was not limited to hypertension (high blood pressure). The resident's MD orders included, but were not limited to, an order with a start date of 10/18/2025 that was discontinued on 01/03/2026, for hydralazine, 100 milligrams (mg). The resident was to receive the medication three times a day for hypertension. Nursing staff were to notify the MD if the resident's systolic (top number/heart at work) blood pressure was over 180 millimeters of mercury (mmHg). The resident's December 2025 Electronic Medication Administration Record (EMAR) was reviewed and indicated the resident's systolic blood pressure was over 180 mmHg on the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-19 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to initiate a resident's baseline care plan related to dialysis for 1 of 18 residents reviewed for care plans. (Resident 58)Findings include:During an interview, on 03/15/2026 at 12:20 P.M., Resident 58 indicated he was admitted to the facility about three weeks ago and was going to dialysis a few times a week. The clinical record for Resident 58 was reviewed on 03/17/2026 at 9:37 A.M. An admission Minimum Data Set (MDS) assessment, dated 03/08/2026, indicated the resident was severely cognitively impaired. The resident's diagnosis included, but was not limited to, end stage renal disease (chronic kidney disease where kidneys function at less than 15% of normal capacity). The resident admitted to the facility on [DATE]. The resident's hospital records were provided by the Regional Nurse Consultant on 03/18/2026 at 11:08 A.M. The records indicated the resident had received dialysis while in the hospital. The clinical record lacked a baseline care plan for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record and interview, the facility failed to follow physicians' orders related to hold parameters for a cardiac medication and monitoring a resident's weights for 2 of 14 residents reviewed for quality of care. (Residents C and D)Findings include:1. Resident C's clinical record was reviewed on 03/17/2026 at 11:00 A.M. A Comprehensive Minimum Data Set (MDS) assessment, dated 02/09/2026, indicated the resident's diagnoses included, but were not limited to, renal insufficiency (kidneys underperforming) and diabetes (high blood sugar levels). The resident's current MD orders included, but were not limited to, an open-ended order, with a start date of 02/18/2026, for Midodrine 10 milligrams (mg). Nursing staff were to administer the resident's medication three times a day (8:00 A.M, 2:00 P.M., and 8:00 P.M.) only if the resident's systolic blood pressure (SBP; top number) was below 100 millimeters of mercury (mmHg). The resident's March 2026 Electronic Medication Administration Record (EMAR) was reviewed and indicated the resident received the medication when their SBP was above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow appropriate infection control guidelines during incontinence care for 1 of 3 residents reviewed for Urinary Tract Infections (UTI). (Resident 18) Findings include:Incontinence care for Resident 18 was observed on 03/18/2026 at 1:58 P.M., with Qualified Medication Aide (QMA) 2 and Certified Nurse Aide (CNA) 3. The staff members gathered supplies, washed their hands, donned gloves, and explained the procedure to the resident. The CNA placed a stack of wet wash cloths on the side rail of the resident's bed. The resident's pajama pants were pulled down to the tops of her knees, and her brief was pulled away from her front. Her legs were close together throughout the process. CNA 3 wiped the front of the resident's periarea (privates) with wash cloths from the front to the back. Several of the washcloths had feces on them. The resident was rolled to her side, QMA 2 held her in place, and CNA 3 removed the resident's brief and wiped the resident's backside. The resident was not dried nor were the folds of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store medications appropriately for 2 of 3 medication carts reviewed, 1 of 1 treatment carts reviewed, and a random observation. (77 Front Treatment Cart, 77 Front Medication Cart, and 39 front Medication Cart). Findings include:1. During the initial tour of the facility, on 03/15/2026 at 9:05 A.M., a medication cup that contained an unknown powder substance was observed sitting on the counter above the desk at the nurses' station, unattended and no staff within sight of the nurses' station. During an interview, on 03/15/2026 at 9:10 A.M., Licensed Practical Nurse (LPN) 10 indicated she was unsure of what was in the medication cup and who placed it on the counter. It may have been nystatin powder (a topical anti-fungal medication). The medication should not have been left out on the counter. 2. During the initial tour of the facility, on 03/15/2026 at 9:05 A.M., the 77 Front Treatment Cart was unlocked. The treatment cart was unattended and no staff were within sight of the cart. The treatment cart contained physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow appropriate infection control guidelines related to Enhanced Barrier Precautions (EBP) for 1 of 3 residents observed for infection prevention. (Resident 6)Findings include:1.a. A wound dressing change for Resident 6 was observed on 03/18/2026 at 1:07 P M., with Licensed Practical Nurse (LPN) 5. The nurse gathered supplies at the treatment cart, entered the resident's room, and placed the supplies on the over bed table. The table also contained squishy gel toys belonging to the resident. The nurse washed her hands, donned clean gloves, prepared a clean garbage bag, removed a blanket from the resident's right leg, and took the resident's soft boot off, placing it under his heel. The resident's right ankle was wrapped in gauze. The nurse placed scissors, a pen, and the wound dressing supplies on the over bed table. The nurse indicated she had forgotten to bring an Abdominal (ABD) gauze pad for the dressing change, removed her gloves, and left the room to retrieve one. The nurse reentered the room carrying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · D2026-01-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent staff to resident verbal abuse for 2 of 3 residents reviewed for abuse. (Residents D and F)Findings include:1.During an interview, on 01/29/2026 at 9:22 A.M., Resident D indicated Certified Nurse Aide (CNA) 6 was mean and said bad words to him. He would not specify what the bad words were exactly.The clinical record for Resident D was reviewed on 01/30/2026 at 1:25 P.M. A Quarterly Minimum Data Set (MDS) assessment, dated 10/23/2025, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, cerebral palsy (neurological disorders appearing in infancy that permanently affect body movement), diabetes, and renal insufficiency. The resident was frequently incontinent of urine and bowel.In a CONFIDENTIAL WITNESS STATEMENT, dated 01/11/2026, Resident D indicated CNA 6 had said a bad word to him. Resident D had informed CNA 6 he needed to use the bathroom. The resident reported the aide responded, I will come back later; I've got other people to worry about. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to update a care plan related to suicidal ideation for 1 of 5 residents reviewed for care plans. (Resident B)Findings include:The clinical record for Resident B was reviewed on 01/29/2026 at 9:51 A.M. An admission minimum data set (MDS) assessment, dated 12/30/2025, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, traumatic brain dysfunction (neurological and physical impairments of physical, cognitive, and emotional brain function) , anoxic brain damage (the brain was completely deprived of oxygen, causing widespread brain cell death within minutes), anxiety, and depression. The resident had little interest or pleasure in doing things nearly every day, the resident was feeling down/depressed/hopeless half or more of the days, the resident was feeling tired or having little energy nearly every day, and the resident was feeling bad about self.The resident was admitted to the facility on [DATE].A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and observation, the facility failed to ensure residents received adequate supervision to prevent them from exiting the building and provide One to One supervision for 2 of 3 residents reviewed for accidents. (Residents C and B) Findings include:1.The clinical record of Resident C was reviewed on 01/29/2026 at 10:54 A.M. The resident's diagnosis included, but was not limited to, non-Alzheimer's dementia (a decline in mental abilities) and arthritis. A physician's order dated 11/11/2025 at 6:00 A.M, indicated Resident C had a wander guard on his ankle for risk of elopement from the facility that needed checked for placement and function daily. A Social Services Progress Note, dated 01/16/2026 at 5:31 P.M., indicated Resident C had attempted to follow a visitor out of the facility. The resident's wander guard activated alerting staff. The resident did not exit the facility and was redirected away from the door. 15-minute monitoring of the resident was initiated for 48 hours. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
2. The clinical record for Resident 29 was reviewed on 02/05/25 at 10:44 A.M. An Annual MDS assessment, dated 01/16/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, anemia, coronary artery disease, heart failure, hypertension, anxiety, and depression. A current, open-ended physician's order, with a start date of 12/28/24, indicated the resident was to receive Metoprolol (a blood pressure medication) 25 mg, once a day. The staff were to hold the medication if the resident's heart rate was less than 60 or the blood pressure was less than 110/60. The December 2024, January and February 2025 EMAR indicated the resident received the medication when the vital signs were not documented for the following dates and times: - 12/28/24 through 12/31/24, no vital signs were documented, - 01/02/25 through 01/17/24, no vital signs were documented, and - 02/01/25 through 02/10/25, no vital signs were documented. The residents clinical record lacked any vital signs for the above dates. 3. The clinical record for Resident 22 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-10 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to provide the required RN coverage on duty for eight hours a day for 16 of the 21 days reviewed. Findings include: The as worked nursing schedule indicated there had not been an RN on duty for eight consecutive hours on the following dates: - Saturday 07/13/24, - Sunday 07/14/24, - Saturday 07/20/24, - Sunday 07/21/24, - Saturday 08/10/24, - Sunday 08/11/24, - Saturday 08/24/24, - Sunday 08/25/24, - Saturday 09/07/24, - Sunday 09/08/24, - Saturday 09/21/24, - Sunday 09/22/24, - Saturday 12/14/24, - Sunday 12/15/24, - Saturday 02/08/25, and - Sunday 02/09/25. During an interview on 02/10/25 at 09:52 A.M., The Director of Nursing (DON) indicated they did have issues with staffing in the previous months. The current, undated facility policy, titled Registered Nurse Coverage was provided by the DON on 02/10/25 at 9:19 A.M. The policy indicated, .It is the policy of the facility to provide the services of an RN for at least 8 consecutive hours per 24 hour day, 7days weekly . 3.1-17(b)(3)
- Potential for harm · Ecited before2025-02-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store medications appropriately for 3 of 3 medication carts reviewed and 1 of 1 medication rooms reviewed. (39 Back Medication Cart, Front Medication Cart, Rehab Medication Cart, and the 39 Hall Medication Room) Findings include: 1. During a medication administration observation on 02/06/25 at 10:54 A.M., Licensed Practical Nurse (LPN) 4 removed a Fiasp insulin pen from the 39 Back Medication Cart. The pen was laying loosely in the drawer of the medication cart and not in a plastic bag. The pen was labeled with an opened date of 2/1. The pen was not labeled with a resident's name or anything that would identify who the pen belonged to. LPN 4 indicated the pen had been opened and was for Resident 37 because they were the only resident who used that type of insulin. The LPN proceeded to write the resident's name on the pen and administer the insulin to Resident 37. 2. The Front Medication Cart was observed on 02/10/25 at 9:37 A.M., with LPN 3 and contained the following loose pills: - one small oval peach…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the physician when a resident's blood glucose levels were out of range for 1 of 21 residents reviewed for notification of change. (Resident 29) Findings include: The clinical record for Resident 29 was reviewed on 02/05/25 at 10:44 A.M. An Annual MDS (Minimum Data Set) assessment, dated 01/16/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, anemia, coronary artery disease, heart failure, hypertension, anxiety, and depression. The resident's current MD orders included an open-ended order, with a start date of 04/25/24, to administer 3 units of Humalog insulin, three times a day at 7:00 A.M., 12:00 P.M., and 5:00 P.M. The resident also had an additional open-ended order, with a start date of 04/25/24, to check the blood glucose and administer an additional dose of Humalog based on a sliding scale (the amount of insulin administered would depend on the resident's blood glucose level) three times a day at 7:00 A.M., 12:00 P.M., and 5:00 P.M. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-10 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain resident records in a private manner related to personal information posted in a public setting for 1 of 54 residents who resided in the building. (Resident 59) Findings include: Resident 59's room was observed on 02/04/25 at 1:17 P.M. Signage on the resident's door indicated he was in contact isolation and enhanced barrier precautions. Posted on the wall next to the door directly above the resident's name and room number was a document titled, Guidelines for addressing Candida auris. The resident's room was observed on 02/05/25 at 9:20 A.M., The signage remained, including the Guidelines for addressing Candida auris documents posted on the wall above the resident's name and room number. During an interview on 02/05/25 at 9:22 A.M., Licensed Practical Nurse 5 indicated resident information, including resident profile information, medication lists, and diagnoses information was private and confidential, and should not be out for public viewing. During an interview on 02/05/25 at 9:30 A.M., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow a acquired a resident's weight related to daily weights for 1 of 4 residents reviewed for nutrition. (Resident 29) Findings include: The clinical record for Resident 29 was reviewed on 02/05/25 at 10:44 A.M. An Annual Minimum Data Set (MDS) assessment, dated 01/16/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, anemia, coronary artery disease, heart failure, hypertension, anxiety, and depression. A current, open-ended physician's order, with a start date of 12/28/24, indicated the resident was to be weighed daily. The physician was to be notified if the resident had a weight gain greater than 3 pounds in a day or greater than 5 pounds in a week. The clinical record lacked daily weights on the following dates: - 12/30/24 through 01/02/25, - 01/04/25, - 01/06/25 through 01/07/25, - 01/09/25 through 01/11/25, - 01/13/25 through 01/15/25, - 01/17/25, - 01/20/25, - 01/21/25, - 01/23/25 through 02/02/25, and - 02/04/25. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-10 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide Parenteral/IV (Intravenous) site maintenance for 2 of 3 residents reviewed for vascular access sites. (Residents 4 and 38) Findings include: 1. The clinical record for Resident 4 was reviewed on 02/05/25 at 2:36 P.M. An admission Minimum Data Set (MDS) assessment, dated 01/20/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, acute osteomyelitis (infection in the bone or bone marrow) of the right ankle and foot. During an interview on 02/10/25 at 8:38 A.M., the Director of Nursing (DON) indicated the resident was admitted to the facility from the hospital and had an infected heel wound with osteomyelitis. The resident had been on IV antibiotics for his wound infection since he was admitted to the facility. During an interview on 02/10/25 at 2:25 P.M., Licensed Practical Nurse (LPN) LPN 2 indicated the resident had a Midline vascular access site in his right arm. He came from the hospital with an access site but then had to have it replaced because it would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to completed assessments before and following a resident's dialysis treatments for 1 of 2 residents reviewed for dialysis. (Resident 24) Findings include: During an interview on 02/04/25 at 11:25 A.M., Resident 24 indicated she left the facility for dialysis treatments on Monday, Wednesday, and Friday. During an interview while at the Resident Council Meeting, on 02/06/25 at 2:15 P.M., the resident indicated sometimes when she got back from dialysis, she had to sit in her wheelchair with her coat on for a half an hour before staff helped her. The clinical record for Resident 24 was reviewed on 02/06/25 at 2:41 P.M. A Quarterly Minimum Data Set assessment, dated 12/15/24, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, heart failure, hypertension, renal insufficiency, and diabetes. The resident received dialysis treatments. During an interview on 02/06/25 at 3:20 P.M., the Director of Nursing (DON) indicated the facility staff were supposed to complete an assessment on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide IV (Intravenous) antibiotics in a timely manner for 2 of 3 residents reviewed for IV antibiotics. (Residents 4 and 29) Findings include: 1. The clinical record for Resident 4 was reviewed on 02/05/25 at 2:36 P.M. An admission Minimum Data Set (MDS) assessment, dated 01/20/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, acute osteomyelitis (infection in the bone or bone marrow) of the right ankle and foot. The resident was admitted to the facility on [DATE]. During an interview on 02/10/25 at 8:38 A.M., the Director of Nursing (DON) indicated the resident was admitted to the facility from the hospital and had an infected heel wound with osteomyelitis. From admission he was on IV antibiotics. The facility had run out of IV tubing. They were out of tubing for two days. The resident was on two different IV antibiotics and missed several doses, 6 doses altogether. The pharmacy did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain blood tests for 1 of 5 residents reviewed for laboratory services. (Resident 27) Findings include: Resident 27's clinical record was reviewed on 02/06/25 at 11:00 A.M. A Quarterly Minimum Data Set assessment, dated 01/13/25, indicated the resident was moderately cognitively impaired. The resident's diagnoses included, but were not limited to, diabetes, anxiety, and hypertension. The resident's current MD orders included, but were not limited to, an open-ended order, with a start date of 06/07/23, to check the resident's A1C (a blood test that measures the average blood glucose level over the past 2 to 3 months) every 3 month(s). Based on the physician's orders, the A1C blood tests should have been obtained in March, June, September, and December of 2024. The resident's A1C lab (laboratory) results for 2024 were provided by the Director of Nursing (DON). The resident's A1C was checked in March and December of 2024. During an interview on 02/07/25 at 2:24 P.M., the DON indicated the copies of the A1C labs she provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain a kitchen exterior door in good working order related to food safety for 3 of 3 kitchen observations. This deficient practice had the potential to affect 52 of 54 resident who received food from the kitchen. Findings include: During an initial kitchen observation on 02/04/25 at 10:30 A.M., an exterior kitchen door was cracked open about 1/2 to 1 inch that the outside was visible. The Dietary Manager closed the door. The bottom of the door contained a door draft stopper that was broken on the right side where the door opened to the outside. The part that was broken left an approximately 2-inch gap at the bottom of the door. During an observation on 02/04/25 at 11:01 A.M., an exterior kitchen door was cracked open about 1/2 to 1 inch that the outside was visible. The bottom of the door contained a door draft stopper that was broken on the right side where the door opens to the outside. The part that was broken left an approximately 2-inch gap at the bottom of the door. During an observation and interview on 02/10/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the physician when a resident's blood glucose levels were out of range for 1 of 21 residents reviewed for notification of change. (Resident 29) Findings include: The clinical record for Resident 29 was reviewed on 02/05/25 at 10:44 A.M. An Annual MDS (Minimum Data Set) assessment, dated 01/16/25, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, anemia, coronary artery disease, heart failure, hypertension, anxiety, and depression. The resident's current MD orders included an open-ended order, with a start date of 04/25/24, to administer 3 units of Humalog insulin, three times a day at 7:00 A.M., 12:00 P.M., and 5:00 P.M. The resident also had an additional open-ended order, with a start date of 04/25/24, to check the blood glucose and administer an additional dose of Humalog based on a sliding scale (the amount of insulin administered would depend on the resident's blood glucose level) three times a day at 7:00 A.M., 12:00 P.M., and 5:00 P.M. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update a resident's plan of care related to behaviors for 1 of 5 residents reviewed for care plans. (Resident E) Findings include: A Facility Reported Incident, dated 10/23/24, indicated Resident E reported that him and another resident engaged in sexual touching in the common area. The clinical record for Resident E was reviewed on 11/12/24 at 10:55 A.M. A Quarterly Minimum Data Set (MDS) assessment, dated 08/13/24, indicated the resident was cognitively intact. The resident's diagnoses include, but were not limited to, multiple sclerosis and depression. A current care plan, with the start date of 08/06/24 and revised date of 08/22/24, indicated the resident may exhibit inappropriate behavior symptoms related to: sexually oriented, and profane or subjective remarks. The interventions included but were not limited to: dated 08/06/24, encourage resident to verbalize feelings; may refer resident to mental health services including consultations with Psychologist and psychotherapy services; validate resident's feelings and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow the physician's orders for obtaining laboratory services for 1 of 3 resident's reviewed for laboratory testing. (Resident B) Findings include: The clinical record for Resident B was reviewed on 09/30/2024 at 9:23 A.M. An admission MDS (Minimum Data Set) assessment, dated 09/11/24, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, Gastroesophageal reflux disease (GERD), and End Stage Renal Disease (ESRD). A physician's order, dated 09/11/24, indicated the staff were to obtain a CBC (Complete Blood Count), CMP (Comprehensive Metabolic Panel), and a BNP (B-type Natriuretic Peptide). During an interview with Resident B, on 09/30/24 at 3:27 P.M., she indicated a QMA (Qualified Medical Assistant) came into get her blood and was unsuccessful. She was told another nurse would come back and try, but nobody ever came back. During an interview with the Administrator, on 09/30/24 at 2:32 P.M., she indicated that she was unable to find a laboratory (lab) report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-26 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure resident medication administration records accurately reflected the administration of narcotic pain medication for 4 of 6 residents reviewed for medication administration. (Residents B, D, G, and H). Findings include: 1. The clinical record for Resident B was reviewed on 4/25/24 at 11:01 A.M. An admission MDS (Minimum Data Set) assessment, dated 03/20/24, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, diabetes, arthritis, spinal stenosis, and intervertebral disc displacement. The resident's physician's orders included, but were not limited to, an open ended order, with a start date of 03/11/24, for Hydrocodone-Acetaminophen (narcotic pain medication) 5-325 mg (milligrams) every eight hours as needed for pain. The Controlled Drug Receipt/Record/Disposition Form for the Hydrocodone-Acetaminophen 5-325 mg medication indicated the medication was signed out as given on the following dates and times: - 03/16/24 at 6:00 A.M., - 03/16/24 at 2:00 P.M., - 03/17/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure a resident did not sustain a skin injury during therapy for 1 of 2 residents reviewed for skin wounds. (Resident B) Findings include: During an interview on 04/24/24 at 9:37 A.M., Resident B indicated he was in the facility related to issues with his back. He participated in physical therapy. A few weeks ago, he was in therapy and his back was burned while he was using the TENS (Transcutaneous Electrical Nerve Stimulation) machine (a device that used low-voltage electrical current to help with pain). The therapist wasn't sure what happened and said the machine malfunctioned. They took the patch off his back, and it had burned the first layer of his skin. The Wound NP (Nurse Practitioner) came in every week to assess and treat the wound. The burn was pretty painful. The wound treatment used to be daily, but now they only have to change it every three days. During an interview on 04/24/24 at 9:50 A.M., the DON (Director of Nursing) indicated the therapist was following the directions on the TENS unit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-14 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to provide the required RN coverage on duty for eight hours a day for 5 of the 16 days reviewed. Findings include: The as worked nursing schedule indicated there had not been an RN on duty for eight consecutive hours on the following dates: - Saturday 11/04/23, - Sunday 11/05/23, - Saturday 11/25/23, - Saturday 12/09/23, and - Sunday 12/10/23. During an interview on 12/14/23 at 2:51 P.M., the Administrator indicated the facility did not have an RN on duty for eight consecutive hours for the days reviewed and they did not have any nurse waivers. The facility did not have a policy for RN coverage, they followed State and Federal regulations. 3.1-17(b)(3)
- Potential for harm · Dcited before2023-12-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify the appropriate physician of laboratory results for 1 of 20 residents reviewed for notification of change. (Resident 24) Findings include: During an observation and interview on 12/06/23 at 1:40 P.M., Resident 24 indicated she currently had a bad UTI. She was on IV (Intravenous) antibiotics. The IV antibiotic was running at the time. The clinical record for Resident 24 was reviewed on 12/12/23 at 9:38 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 11/11/23, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, heart failure, hypertension, neurogenic bladder, seizure disorder, and depression. An Infectious Disease Physician's Progress Note, dated 08/01/23 at 6:21 P.M., indicated the resident had cloudy urine and was not on antibiotics. A recommendation was made for staff were to obtain urine for a U/A (Urinalysis) C&S (Culture and Sensitivity) and to please email or call with the results. A UA result, dated 08/03/23, indicated the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow infection control guidelines and follow physician orders for 2 of 8 residents reviewed for pressure ulcers. (Residents 14 and 18) Findings include: 1. During an observation on 12/06/23 at 12:24 P.M., LPN (Licensed Practical Nurse) 5 retrieved Resident 14's treatment supplies from a treatment cart and stopped outside the resident's room. She placed the supplies on top of cart outside the room. She donned a gown, gloves, and a face mask. She picked up the supplies and went into the resident's room. She placed a paper towel on an over bed table and placed the supplies on top. She removed the resident's sheet, and the resident lifted his right stump. She removed an undated dressing and placed it in a garbage can. The dressing had heavy drainage. She removed a gauze from a package, sprayed it would wound cleanser, and cleansed the wound. She removed a collagen sheet and placed it over the wound with both hands, covered the wound with an abdominal pad. She misplaced her tape and found some on a bedside table…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to treat a UTI (Urinary Tract Infection) appropriately for 1 of 2 residents reviewed for UTI. (Resident 24) Findings include: During an observation and interview on 12/06/23 at 1:40 P.M., Resident 24 indicated she currently had a bad UTI. She was on IV (Intravenous) antibiotics. The IV antibiotic was running at the time. A Quarterly MDS (Minimum Data Set) assessment, dated 11/11/23, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, heart failure, hypertension, neurogenic bladder, seizure disorder, and depression. A UA (Urinalysis) result, dated 09/27/23, indicated the resident's urine was positive for nitrates, had 2+ leukocytes, increased white blood cell count, 3+ bacteria, and increased red blood cells, which were all abnormal. A Physician Progress Note, dated 09/28/23 at 12:19 P.M., indicated the resident was seen due to UA that was positive for a UTI. The resident reported fatigue and malaise over the past couple days. The resident had a history of an indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow a physician's order related to daily weights for 1 of 3 residents reviewed for nutrition. (Resident 48) Findings included: A Quarterly MDS (Minimum Data Set) assessment, indicated Resident 48 was cognitively intact. The diagnoses included, but were not limited to, anemia, heart failure, hypertension, and depression. An open-ended physician order, with a start date of 10/11/23, indicated the resident was to be weighed daily and to notify the MD or NP (Nurse Practitioner) of weight gain of greater than 5 pounds in 3 days. A Physician Note, dated 10/12/23 at 3:56 P.M., indicated the resident was seen. The plan was to continue daily weights and notify provider if greater than 3 pounds in 24 hours or 5 pounds in 1 week. The clinical record lacked that the order was changed to reflect the MD notification of weight gain greater than 3 pounds in 24 hours of 5 pounds in 1 week. The resident had the following weight gains or no weight was provided with no indication that the physician was notified: - On 10/14/23 the weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to coordinate care related to the physician's dialysis form to decrease a resident's medication for 1 of 2 residents reviewed for dialysis. (Resident 42) Findings include: A Quarterly MDS (Minimum Data Set) assessment, dated 11/10/23, indicated Resident 42's cognition was moderately impaired. The resident's diagnoses included, but were not limited to, renal insufficiency and diabetes. The resident received dialysis treatments while a resident. The Dialysis Communication binder was reviewed on 12/12/23 at 9:09 A.M. A Physicians Order Sheet with a note, dated 11/22/23, indicating the resident's Nifedipine medication was to be decreased from 90 mg (milligrams) to 60 mg daily per the Dialysis NP (Nurse Practitioner) 2. The EMAR/ETAR (Electronic Medication Administration Record/Electronic Treatment Administration Record) for November and December 2023, was provided by the Interim DON (Director of Nursing) on 12/12/23 at 12:09 P.M. The record indicated the resident had a current order, with a start date of 10/12/23, for Nifedipine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow physician orders related to medication hold parameters for 1 of 5 residents reviewed for unnecessary medications. (Resident 24) Findings include: The clinical record for Resident 24 was reviewed on 12/12/23 at 9:38 A.M. A Quarterly MDS (Minimum Data Set) assessment, dated 11/11/23, indicated the resident was cognitively intact. The resident's diagnoses included, but were not limited to, heart failure, hypertension, neurogenic bladder, seizure disorder, and depression. An open-ended physician's order, with a start date of 04/05/23, indicated the staff were to administer Metoprolol Tartrate (a blood pressure medication) 12.5 mg (milligrams), twice a day, for hypertension. The medication was to be held if the resident's systolic blood pressure (top number) was less than 110. The medication was not held the following dated and times when the resident's systolic blood pressure was less than 110: - 09/16/23 at 8:00 A.M., when the resident's blood pressure was 103/60, - 09/17/23 at 8:00 P.M., when the resident's blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident received the prescribed significant medications upon admission for 1 of 20 residents reviewed. (Resident 53) Findings include: An admission MDS (Minimum Data Set) assessment, dated 09/14/23, indicated the Resident 53 was moderately cognitively impaired. The resident's diagnoses included, but were not limited to, heart failure, hypertension, septicemia, anxiety, and respiratory failure. A Progress Note, dated 09/08/23 at 4:27 P.M., indicated the resident arrived to the facility via EMT (Emergency Medical Technician). A Progress Note, dated 09/21/23 at 2:28 P.M., indicated the nurse found four prescriptions from the admitting hospital infectious disease doctor that were written on 09/06/23 for antibiotics and labs. The resident had not received them. She would follow up with the MD tomorrow. The hospital discharge scripts, dated 09/06/23 indicated the resident was to receive the following: - IV (Intravenous) Penicillin (an antibiotic) 3 million units, six times daily, until 09/15/23 for possible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to demonstrate that ongoing corrective actions were in place to address unresolved quality deficiencies related to pressure ulcers, that were previously cited on the last annual survey, for 1 of 13 care areas reviewed. (Pressure Ulcers) Findings include: During the Annual Recertification and complaint survey, from 12/06/23 to 12/14/23, one deficiency was a repeated citation from the last annual survey, F686. The facility's Quality Assurance Committee did not implement on-going appropriate measures to correct identified issues or prevent deficiencies as follows: 1. Pressure Ulcers: 2 residents did not received appropriate infection control measures and physician orders followed. During an interview on 12/14/23 at 12:33 P.M., the Administrator indicated the QAPI involved their entire IDT (Interdisplinary Team). They invite Certified Nurse Aides and Nurses because the want the entire building involved to help things flow. They meet monthly. They usually always review wounds, infections, medications, discharges, turnover,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to appropriately track and monitor a resident's urinary track infections for 1 of 2 residents reviewed for UTI's. (Resident 24) Findings include: 1. A Quarterly MDS (Minimum Data Set) assessment, dated 11/11/23, indicated Resident 24 was cognitively intact. The resident's diagnoses included, but were not limited to, heart failure, hypertension, neurogenic bladder, seizure disorder, and depression. A UA (Urinalysis) result, dated 09/27/23, indicated the resident's urine was positive for nitrates, had 2+ leukocytes, increased white blood cell count, 3+ bacteria, and increased red blood cells, which were all abnormal. A Physician's Progress Note, dated 09/28/23 at 12:19 P.M., indicated the resident was seen due to UA that was positive for a UTI. The resident reported fatigue and malaise over the past couple days. The resident had a history of indwelling catheter and had a strong urine odor. The residents preliminary culture results were positive for proteus mirabilis and they would start the resident on IV Cefazolin (an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide COVID-19 booster immunizations in a timely manner for 2 of 6 residents reviewed for immunizations. (Residents 10 and 53) Findings include: 1. The clinical record for Resident 10 was reviewed on [DATE] at 10:14 A.M. The resident was admitted on [DATE]. A Quarterly MDS (Minimum Data Set) assessment, dated [DATE], indicated the resident was moderately cognitively impaired. The resident's diagnoses included, but were not limited to, diabetes and chronic obstructive pulmonary disease. The Informed Consent - Vaccination - COVID-19 record, signed by the resident and the resident's representative on [DATE], indicated the resident had received a copy of the most current COVID-19 Fact Sheet as published by the CDC (Centers for Disease Control), the resident understood the benefits and risks associated with the vaccine and consented to receive the vaccination as determined by current CDC guidelines. The resident had received the following COVID-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete wound treatments as ordered by the physician for 1 of 5 residents reviewed for quality of care. (Residents D) Findings include: 1. The clinical record for Resident D was reviewed on 11/13/23 at 11:00 A.M. An admission MDS (Minimum Data Set) assessment, dated 08/31/23, indicated the resident was cognitively intact. The diagnoses included, but were not limited to, hip and knee replacement, hypertension, renal insufficiency, diabetes, anxiety, and depression. a. A physician's order, dated 09/01/23 through 09/27/23, indicated the staff were to cleanse the resident's right third toe with wound cleanser, apply bacitracin (an antibiotic ointment), and cover with a Band-Aid every day shift. The September 2023 EMAR/ETAR (Electronic Medication Administration Record/Electronic Treatment Administration Record) indicated the resident's right third toe treatment was not completed on 09/15/23, 09/16/23, 09/24/23, 09/26/23, and 09/27/23. b. A physician's order, dated 09/08/23 through 10/02/23, indicated the staff were to cleanse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure hospice medications were administered as ordered by the physician for 1 of 4 residents reviewed for medication administration. (Resident M) Findings include: The clinical record for Resident M was reviewed on 11/14/23 at 10:15 A.M. The resident's diagnoses included, but were not limited to, secondary malignant neoplasm of retroperitoneum and peritoneum, dehydration, weakness, and malignant neoplasm of hypopharynx. A Progress Note, dated 11/08/23 at 8:35 P.M., indicated the hospice nurse came to the facility with morphine (a pain medication) and Ativan (an antianxiety medication) for the resident. New orders were received. The hospice nurse indicated the resident was in the end stages of life. The November 2023 EMAR/ETAR indicated the resident had the following physician orders with no documentation the medications were administered on the following dates and times: - A physician's order, with a start date of 11/09/23 at midnight, indicated the resident was to receive Lorazepam (an antianxiety medication) 0.25 ml…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow appropriate infection control guidelines for residents who were under isolation precautions for Covid-19. (Residents L and H) Findings include: 1. During an observation on 11/13/23 at 2:28 P.M., CNA (Certified Nurse Aide) 2 went to answer a call light for Resident L's room. The CNA donned an N-95 mask from an isolation cart sitting in the hallway and entered Resident L's room. The CNA failed to don a gown, gloves, or clean his hands. He wore his own glasses. The sign posted on the outside of the room door indicated the resident was in Droplet/Contact Isolation and prior to entering the room staff were to clean their hands, don a gown, gloves, mask, and eye protection. The resident was sitting near the door to the room watching a television that sat on a small dresser. During an interview on 11/13/23 at 2:30 P.M., CNA 2 indicated if they were going into an isolation room, just to shut off the call light or bring in ice water and not providing patient care, he wore a mask and gloves. If he was providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to clarify the physician's order and administer wound treatments for 1 of 3 residents reviewed for skin impairments. (Resident J) Findings include: The clinical record for Resident J was reviewed on 09/14/23 at 2:00 P.M. An admission MDS (Minimum Data Set) assessment, dated 08/18/23, indicated the resident was admitted to the facility from an acute hospital on [DATE]. The resident was cognitively intact. The diagnoses included, but were not limited to, diabetes and peripheral vascular disease. The resident had a recent amputation of their right leg above the knee. The physician's order for the resident's treatment of the surgical wound from the discharging hospital indicated the wound dressing was to be changed daily. The wound was to be cleansed with saline and gauze. Saline soaked gauze was to be packed into the wound. Alginate (a type of wound dressing), an absorbent pad, and gauze wrap were to be applied to the wound. If the wound was too wet, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to obtain a urinalysis in a timely manner for a resident with signs and symptoms of a urinary tract infection for 1 of 3 residents reviewed for urinary tract infections. (Resident E) Findings include: A Nursing Progress Note, dated 02/12/23 at 6:10 A.M., indicated the resident's blood sugar was elevated and the resident had not eaten or drank anything on the 10:00 P.M. to 6:00 A.M. shift. The resident's urine is like light brown sludge. Will pass information on to day shift. A Nursing Progress Note, dated 02/13/23 at 9:54 A.M., indicated the MD was updated on the resident's urine and sediment. A new order was given, and the responsible party was updated. A Nursing Progress Note, dated 02/17/23 at 1:03 P.M., indicated the resident's urine was obtained as ordered for a UA (urinalysis) and was sent to the local hospital lab by courier. A Nursing Progress Note, dated 02/18/23 at 2:15 A.M., indicated there were no results from the hospital on the resident's UA at that time. A Nursing Progress Note, dated 02/21/23 at 6:38 P.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medications were available for administration and follow physician's orders for 1 of 4 residents reviewed for medications. (Resident C) Findings include: An admission MDS (Minimum Data Set) assessment, dated 07/12/23, indicated the resident was admitted to the facility from a hospital on [DATE]. The resident was cognitively intact. The diagnoses included, but were not limited to, diabetes, bipolar disorder, and enterocolitis due to Clostridium difficle (C.diff, a bacteria). The resident's July 2023 EMAR (Electronic Medication Administration Record) was reviewed on 09/12/23 at 2:00 P.M. The EMAR indicated the resident had a physician's order, with a start date of 07/07/23, for vancomycin (an antibiotic) oral solution, 25 mg/ml (milligrams per milliliter). Give 5 ml by mouth four times a day for infection for 7 days. The first dose of the medication was scheduled to be administered on 07/07/23 at 8:00 P.M., with subsequent doses scheduled at 8:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to INFINITY HEALTHCARE CONSULTING — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.0 | ≈ chain avg |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 1.5 | -0.5 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 68 homes this chain runs (chain average 2.0★, per CMS)
Showing 40 of 68; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BANNON, BRENDA | Individual | CONTRACTED MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | since 05/19/2014 |
| HORNER, JOHN | Individual | CORPORATE OFFICER | since 05/19/2014 |
| THE WATERS OF BATESVILLE, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 05/19/2014 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $786K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155233. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.